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human resources business partner
Wellstar Health Systems, Inc.
Critical Care Assistant Nurse Manager, Nights (Columbia County)
Wellstar Health Systems, Inc. Grovetown, Georgia
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Night (United States of America) Job Summary: The assistant nurse manager is a registered professional nurse who provides support and works in conjunction with the nurse manager of a specific unit(s) or service. He/she is viewed as aspiring to be a nurse manager and through this role to learn additional knowledge and skills through experience and mentoring by the nurse manager and the hospital/system. The assistant nurse manager must possess very good skills in communication and teamwork and serve as a mentor for others while learning the responsibilities of his/her role. Together with the nurse manager, the assistant nurse manager uses his/her knowledge and skills to promote the creation of a center of excellence for staff recruitment and retention and clinical and business outcomes. The assistant nurse manager upholds the nurse manager's direction and actively leads staff in the performance of their daily activities and participates in their performance reviews, as well as coaching and counseling as appropriate. In collaboration with the nurse manager, holds staff accountable for the delivery of care and services through effective communication, observation, and the management and measurement of specific interventions/practices and their associated outcomes. This key leader plays a significant role in assisting the nurse manager in achieving clinical and financial goals along with management of human/material resources as delegated. He/she also plays a pivotal role in staff recruitment, mentoring and retention. He/She models the way to foster teamwork and collaboration with physicians, staff, patients and other departments. Role specific competencies, responsibilities, roles and functions are based on Professional Practice Model, 5 Star Nursing. It is expected that all RN Assistant Nurse Managers are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals Core Responsibilities and Essential Functions: Resources and Support Engages staff in decision making via shared governance processes and partners with others to promote patient centered care and service excellence. Supports the nurse manager as his/her designee and provides evolving leadership and management skills for a specific business/clinical unit(s) Represents the organization positively to the community, building credibility and is a member of ones professional organization Serves to support the charge nurse and other nurse leaders on the unit to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended serves as a resource for all staff and accepts additional responsibilities in the nurse managers absence. Assists with budget development and supports monitoring and meeting fiscal outcomes for the work unit. Self-directed in learning how to apply lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Interdisciplinary Teamwork and Collaboration Effectively communicates to diverse workforce and enjoys mentoring others while learning the necessary skills for progressive responsibilities in nursing management. Works in collaboration with the nurse manager to hold all staff at point of care accountable for performance standards Creates opportunities for self and staff to grow and implements a healthy, safe, desirable work place that ensure for the retention and recruitment of qualified staff now and in the future. Exemplary Practice and Outcomes Promote staff competency in clinical care delivery Holds self and staff to the highest professional and ethical standards, ensuring corporate compliance standards, clinical competency, etc. are met. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership Successfully works with nurse managers to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas Professional Development Represents the organization positively to the community, building credibility and as a member of ones professional organization. Seeks opportunities to advance knowledge and skills through formal and informal educational offerings to enhance understanding of how health care is financed and how to manage a diverse nursing workforce Evidence Based Practice and Research Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision making process in evaluating patient care products. Effectively identifies areas of performance improvement of staff and clinical systems. Supports nurse leader projects to improve the same - includes assuring service meets or exceed licensure, regulatory and accreditation standards Advances managerial skills to effectively use data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Nursing or Masters Nursing Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): National certification in nursing administration Upon Hire Preferred Required Minimum Experience: Minimum 3 years of clinical experience Required Required Minimum Skills: Should possess excellent verbal and written communication skills and relationship building; desires to see progressive nursing management roles and enjoys/seeks opportunities to coach and mentor others. Seeks to learn and demonstrate progressive skills in the business of managing a patient care unit or service by obtaining the commitment and productivity of nursing staff. Must be a continuous learner who seeks to better understands health care financing; strategy and operations for running a business unit(s); and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making; manage the design and delivery of care that in based on evidence and focused on quality and safety. Demonstrates interest and aptitude to achieve knowledge of risk management and various accreditation/regulations/licensing requirements. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
03/31/2026
Full time
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Night (United States of America) Job Summary: The assistant nurse manager is a registered professional nurse who provides support and works in conjunction with the nurse manager of a specific unit(s) or service. He/she is viewed as aspiring to be a nurse manager and through this role to learn additional knowledge and skills through experience and mentoring by the nurse manager and the hospital/system. The assistant nurse manager must possess very good skills in communication and teamwork and serve as a mentor for others while learning the responsibilities of his/her role. Together with the nurse manager, the assistant nurse manager uses his/her knowledge and skills to promote the creation of a center of excellence for staff recruitment and retention and clinical and business outcomes. The assistant nurse manager upholds the nurse manager's direction and actively leads staff in the performance of their daily activities and participates in their performance reviews, as well as coaching and counseling as appropriate. In collaboration with the nurse manager, holds staff accountable for the delivery of care and services through effective communication, observation, and the management and measurement of specific interventions/practices and their associated outcomes. This key leader plays a significant role in assisting the nurse manager in achieving clinical and financial goals along with management of human/material resources as delegated. He/she also plays a pivotal role in staff recruitment, mentoring and retention. He/She models the way to foster teamwork and collaboration with physicians, staff, patients and other departments. Role specific competencies, responsibilities, roles and functions are based on Professional Practice Model, 5 Star Nursing. It is expected that all RN Assistant Nurse Managers are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals Core Responsibilities and Essential Functions: Resources and Support Engages staff in decision making via shared governance processes and partners with others to promote patient centered care and service excellence. Supports the nurse manager as his/her designee and provides evolving leadership and management skills for a specific business/clinical unit(s) Represents the organization positively to the community, building credibility and is a member of ones professional organization Serves to support the charge nurse and other nurse leaders on the unit to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended serves as a resource for all staff and accepts additional responsibilities in the nurse managers absence. Assists with budget development and supports monitoring and meeting fiscal outcomes for the work unit. Self-directed in learning how to apply lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Interdisciplinary Teamwork and Collaboration Effectively communicates to diverse workforce and enjoys mentoring others while learning the necessary skills for progressive responsibilities in nursing management. Works in collaboration with the nurse manager to hold all staff at point of care accountable for performance standards Creates opportunities for self and staff to grow and implements a healthy, safe, desirable work place that ensure for the retention and recruitment of qualified staff now and in the future. Exemplary Practice and Outcomes Promote staff competency in clinical care delivery Holds self and staff to the highest professional and ethical standards, ensuring corporate compliance standards, clinical competency, etc. are met. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership Successfully works with nurse managers to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas Professional Development Represents the organization positively to the community, building credibility and as a member of ones professional organization. Seeks opportunities to advance knowledge and skills through formal and informal educational offerings to enhance understanding of how health care is financed and how to manage a diverse nursing workforce Evidence Based Practice and Research Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision making process in evaluating patient care products. Effectively identifies areas of performance improvement of staff and clinical systems. Supports nurse leader projects to improve the same - includes assuring service meets or exceed licensure, regulatory and accreditation standards Advances managerial skills to effectively use data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Nursing or Masters Nursing Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): National certification in nursing administration Upon Hire Preferred Required Minimum Experience: Minimum 3 years of clinical experience Required Required Minimum Skills: Should possess excellent verbal and written communication skills and relationship building; desires to see progressive nursing management roles and enjoys/seeks opportunities to coach and mentor others. Seeks to learn and demonstrate progressive skills in the business of managing a patient care unit or service by obtaining the commitment and productivity of nursing staff. Must be a continuous learner who seeks to better understands health care financing; strategy and operations for running a business unit(s); and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making; manage the design and delivery of care that in based on evidence and focused on quality and safety. Demonstrates interest and aptitude to achieve knowledge of risk management and various accreditation/regulations/licensing requirements. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Family Practice/Primary Care Physician Assistant
Alpine Physician Partners Corpus Christi, Texas
We're committed to bringing passion and customer focus to the business. Job Description: At ASAS Health we not only provide our patients with the basic care most would expect, but we take it a step further to provide the resources & tools needed to help our patients meet their goals & live a long, healthy life. For more than 30 years ASAS Health has served its community by delivering value-based, compassionate healthcare. Today, ASAS Health has joined forces with Alpine Physician Partners to reinforce its vision, mission, and core values. ASAS and Alpine are dedicated to the shared mission of transforming senior care and restoring the joy of practice by equipping providers with the services, technology and human capital resources specialized for the care of our patient population. Our model is designed to help solve access, quality, and cost challenges by utilizing a blend of human encounters, interdisciplinary collaboration and state of the art technology. The Position : PRN opportunity Qualifications : Master of Science degree in Physician Assistant Studies from an accredited program PANCE Certification Provider must meet employer credentialing standards If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
03/31/2026
Full time
We're committed to bringing passion and customer focus to the business. Job Description: At ASAS Health we not only provide our patients with the basic care most would expect, but we take it a step further to provide the resources & tools needed to help our patients meet their goals & live a long, healthy life. For more than 30 years ASAS Health has served its community by delivering value-based, compassionate healthcare. Today, ASAS Health has joined forces with Alpine Physician Partners to reinforce its vision, mission, and core values. ASAS and Alpine are dedicated to the shared mission of transforming senior care and restoring the joy of practice by equipping providers with the services, technology and human capital resources specialized for the care of our patient population. Our model is designed to help solve access, quality, and cost challenges by utilizing a blend of human encounters, interdisciplinary collaboration and state of the art technology. The Position : PRN opportunity Qualifications : Master of Science degree in Physician Assistant Studies from an accredited program PANCE Certification Provider must meet employer credentialing standards If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Family Practice/Primary Care Physician Assistant
Alpine Physician Partners Laredo, Texas
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description: Job Description At ASAS Health , we not only provide our patients with the basic care most would expect, but we take it a step further to provide the resources & tools needed to help our patients meet their goals & live a long, healthy life. For more than 30 years ASAS Health has served its community by delivering value-based, compassionate healthcare. Today, ASAS Health has joined forces with Alpine Physician Partners to reinforce its vision, mission, and core values. ASAS and Alpine are dedicated to the shared mission of transforming senior care and restoring the joy of practice by equipping providers with the services, technology and human capital resources specialized for the care of our patient population. Our model is designed to help solve access, quality, and cost challenges by utilizing a blend of human encounters, interdisciplinary collaboration and state of the art technology. The Position : PRN opportunity Qualifications : Master of Science degree in Physician Assistant Studies from an accredited program PANCE Certification Provider must meet employer credentialing standards Compensation: Competitive hourly rate commensurate with experience Salary Range: If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
03/31/2026
Full time
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description: Job Description At ASAS Health , we not only provide our patients with the basic care most would expect, but we take it a step further to provide the resources & tools needed to help our patients meet their goals & live a long, healthy life. For more than 30 years ASAS Health has served its community by delivering value-based, compassionate healthcare. Today, ASAS Health has joined forces with Alpine Physician Partners to reinforce its vision, mission, and core values. ASAS and Alpine are dedicated to the shared mission of transforming senior care and restoring the joy of practice by equipping providers with the services, technology and human capital resources specialized for the care of our patient population. Our model is designed to help solve access, quality, and cost challenges by utilizing a blend of human encounters, interdisciplinary collaboration and state of the art technology. The Position : PRN opportunity Qualifications : Master of Science degree in Physician Assistant Studies from an accredited program PANCE Certification Provider must meet employer credentialing standards Compensation: Competitive hourly rate commensurate with experience Salary Range: If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Manager Trainee
The Duquesne Club Pittsburgh, Pennsylvania
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
03/31/2026
Full time
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
Assistant Manager
The Duquesne Club Pittsburgh, Pennsylvania
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
03/31/2026
Full time
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
Senior Director, Commercialization and Enablement
McKesson Columbus, Ohio
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Director of Commercialization & Enablement is a critical leadership role responsible for shaping, aligning, and accelerating the commercial organization's performance. This leader oversees three interconnected pillars: go-to-market strategy, sales training & development, and sales enablement infrastructure to ensure the organization executes effectively, scales efficiently, and consistently meets revenue goals. This role will report to the Vice President of Commercial and Product Strategy, Governance and Operations. The Sr. Director will partner closely with all Commercial Operations teams, Sales, Marketing, Product, Operations, and Leadership to define strategic priorities, optimize commercial processes, develop and deliver best-in-class training programs, and equip the sales force with the tools, insights, and resources needed to succeed. A strong candidate will be a strategic thinker with a bias for action who can inspire and motivate high-performing teams. This leader will be data-driven with a focus on results and continuous improvement. They must be collaborative, influential and highly effective at working cross-functionally in a fast-paced and evolving environment. Key Responsibilities: Commercialization Strategy and Strategic Initiatives: Work with VP, Commercial and Product Strategy, Governance and Operations to lead the development and refinement of the commercialization and go-to-market strategy, ensuring alignment with broader business priorities and cross-functional partners in sales, product and marketing. Lead a dedicated Commercialization and Go-to-Market team consisting of a Director and two Managers who will build and execute the organization's process aligning to our Product Lifecycle work. This team will own the Commercial side of the Go-to-Market Process which brings together the product development work along with marketing, messaging and sales to enable the commercial readiness of new products and enhancements with a focus on what is needed post product development. Identify growth opportunities, assess market trends, and guide cross-functional planning for new initiatives through partnership with Market Intelligence, Market Research and Sales leadership. Partner with Product and Marketing on positioning, messaging, and portfolio strategy to ensure commercial readiness. Team will work with VP, Commercial and Product Strategy, Governance and Operations on acquisition integration to ensure successful ability to commercialize and meet business case objectives. Sales Training and Development: Oversee and mentor a team of sales trainers and instructional designers responsible for product training, onboarding, skills development, and continuous learning. Build a comprehensive sales training architecture including onboarding, role-based curriculum, coaching programs, and mastery paths. Ensure training programs are measurable, scalable, and aligned with competency frameworks and sales methodologies. Drive adoption of best in class training modalities (in-person, virtual, self-paced, certification paths). Sales Enablement: Lead the direction of Sales Enablement to optimize sales processes, content, tools, and systems supporting the full sales lifecycle. This will require deep partnership with peers in Commercial and Product. Ensure the sales organization is equipped with effective messaging, playbooks, competitive intelligence, and product content. Team will partner with marketing who is responsible for content creation and market research as well as cross-functional teams for market intelligence. This team will translate content into effective sales messaging and training materials. Oversee governance and optimization of sales tools such as Highspot, Veeva, or other as a product that enables sales. Cross-Functional Leadership and Collaboration: Serve as a thought partner to executive leadership on commercial trends, performance drivers, and organizational needs to support sales efforts. Collaborate with Human Resources and Leadership Development partners on competency models, leadership development, and performance frameworks. Partner with Sales, Finance and Product to align strategy, forecasting, pipeline management, and performance metrics to enable sales goals and direction for new products, enhancements or acquisitions. Build strong relationships across Commercial Operations, Marketing, Product, and Operations to ensure end to end commercial alignment. Performance Management and Measurement: Define and track KPIs related to training effectiveness, enablement impact, and adoption of strategic initiatives. Implement data driven decision-making processes to continuously improve team performance and commercial outcomes. Provide regular reporting and insights to leadership on commercial readiness and performance trends. Partner with Commercial Operations and Commercial Effectiveness colleagues to assess sales performance including sell cycle and close rate and if needed, initiate ways to improve or accelerate results. Qualifications: 13+ years of experience in commercial strategy, sales enablement, along with training, or related roles with 6+ in diversified leadership roles. Strong strategic thinking with demonstrated ability to lead complex cross-functional initiatives. Expertise in building and scaling sales training programs and enablement frameworks. Deep understanding of B2B sales processes, methodologies, and commercial best practices. Excellent communication, executive presence, and stakeholder management skills. Strong analytical skills with fluency in KPIs, sales metrics, and operational performance drivers. Experience with sales tools such as Highspot or Veeva We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $157,500 - $262,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
03/31/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Senior Director of Commercialization & Enablement is a critical leadership role responsible for shaping, aligning, and accelerating the commercial organization's performance. This leader oversees three interconnected pillars: go-to-market strategy, sales training & development, and sales enablement infrastructure to ensure the organization executes effectively, scales efficiently, and consistently meets revenue goals. This role will report to the Vice President of Commercial and Product Strategy, Governance and Operations. The Sr. Director will partner closely with all Commercial Operations teams, Sales, Marketing, Product, Operations, and Leadership to define strategic priorities, optimize commercial processes, develop and deliver best-in-class training programs, and equip the sales force with the tools, insights, and resources needed to succeed. A strong candidate will be a strategic thinker with a bias for action who can inspire and motivate high-performing teams. This leader will be data-driven with a focus on results and continuous improvement. They must be collaborative, influential and highly effective at working cross-functionally in a fast-paced and evolving environment. Key Responsibilities: Commercialization Strategy and Strategic Initiatives: Work with VP, Commercial and Product Strategy, Governance and Operations to lead the development and refinement of the commercialization and go-to-market strategy, ensuring alignment with broader business priorities and cross-functional partners in sales, product and marketing. Lead a dedicated Commercialization and Go-to-Market team consisting of a Director and two Managers who will build and execute the organization's process aligning to our Product Lifecycle work. This team will own the Commercial side of the Go-to-Market Process which brings together the product development work along with marketing, messaging and sales to enable the commercial readiness of new products and enhancements with a focus on what is needed post product development. Identify growth opportunities, assess market trends, and guide cross-functional planning for new initiatives through partnership with Market Intelligence, Market Research and Sales leadership. Partner with Product and Marketing on positioning, messaging, and portfolio strategy to ensure commercial readiness. Team will work with VP, Commercial and Product Strategy, Governance and Operations on acquisition integration to ensure successful ability to commercialize and meet business case objectives. Sales Training and Development: Oversee and mentor a team of sales trainers and instructional designers responsible for product training, onboarding, skills development, and continuous learning. Build a comprehensive sales training architecture including onboarding, role-based curriculum, coaching programs, and mastery paths. Ensure training programs are measurable, scalable, and aligned with competency frameworks and sales methodologies. Drive adoption of best in class training modalities (in-person, virtual, self-paced, certification paths). Sales Enablement: Lead the direction of Sales Enablement to optimize sales processes, content, tools, and systems supporting the full sales lifecycle. This will require deep partnership with peers in Commercial and Product. Ensure the sales organization is equipped with effective messaging, playbooks, competitive intelligence, and product content. Team will partner with marketing who is responsible for content creation and market research as well as cross-functional teams for market intelligence. This team will translate content into effective sales messaging and training materials. Oversee governance and optimization of sales tools such as Highspot, Veeva, or other as a product that enables sales. Cross-Functional Leadership and Collaboration: Serve as a thought partner to executive leadership on commercial trends, performance drivers, and organizational needs to support sales efforts. Collaborate with Human Resources and Leadership Development partners on competency models, leadership development, and performance frameworks. Partner with Sales, Finance and Product to align strategy, forecasting, pipeline management, and performance metrics to enable sales goals and direction for new products, enhancements or acquisitions. Build strong relationships across Commercial Operations, Marketing, Product, and Operations to ensure end to end commercial alignment. Performance Management and Measurement: Define and track KPIs related to training effectiveness, enablement impact, and adoption of strategic initiatives. Implement data driven decision-making processes to continuously improve team performance and commercial outcomes. Provide regular reporting and insights to leadership on commercial readiness and performance trends. Partner with Commercial Operations and Commercial Effectiveness colleagues to assess sales performance including sell cycle and close rate and if needed, initiate ways to improve or accelerate results. Qualifications: 13+ years of experience in commercial strategy, sales enablement, along with training, or related roles with 6+ in diversified leadership roles. Strong strategic thinking with demonstrated ability to lead complex cross-functional initiatives. Expertise in building and scaling sales training programs and enablement frameworks. Deep understanding of B2B sales processes, methodologies, and commercial best practices. Excellent communication, executive presence, and stakeholder management skills. Strong analytical skills with fluency in KPIs, sales metrics, and operational performance drivers. Experience with sales tools such as Highspot or Veeva We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $157,500 - $262,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Health & Fitness Assistant Manager
The Duquesne Club Springdale, Pennsylvania
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
03/31/2026
Full time
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
Health & Fitness Assistant Manager
The Duquesne Club Ingomar, Pennsylvania
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
03/31/2026
Full time
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
Health & Fitness Assistant Manager
The Duquesne Club West Mifflin, Pennsylvania
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
03/31/2026
Full time
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
Health & Fitness Assistant Manager
The Duquesne Club East Mc Keesport, Pennsylvania
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
03/31/2026
Full time
Description: The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm. Position Summary: Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices. At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles-exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members. Key Responsibilities: Assist and oversee daily operations of fitness center and its various outlets/programming. Responsible for overseeing all staff and ensuring all policies and procedures are followed. Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.) Be accessible and visible to membership. Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc. Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc. Inventory supplies and order as needed. Works together with Director of Communications to provide information to Members. Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc. Instruct a weekly class for the members. Assist in planning of members' activities inside and outside of the club. Conduct tours to perspective members, etc. Attend educational programs related to fitness. Perform the responsibilities of the Director of Health and Fitness in their absence. Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly. Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given. Be knowledgeable of the Duquesne Club's location and its surrounding areas should anyone ask for directions or information regarding the city's transportation systems, current and daily event happenings, i.e., sporting, social functions, etc. Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor. Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club. Attends Club meetings/trainings as assigned. Ensures that all safety, emergency procedures, OSHA standards, worker's comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources. Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more. May be required to perform any related duty as requested by management. Requirements: A strong fundamental knowledge of Exercise Science. Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed. Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach. Ability to withstand various degrees of temperature during your shift. Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them. Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner. Ability to read, write, and verbally communicate effectively and professionally. Sufficient memory retention to recall members & guests names and preferences. Qualifications: Educational Requirements: Bachelors degree Preferred: Graduate Degree Member-Focused Environment: All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members' expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success. Why Work for the Duquesne Club? The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area: Medical Insurance: Competitive monthly co-premium payroll deduction. Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options. Vision, Dental, Short-term and Long-term Disability, Life Insurance -provided at no cost to employees. Paid Time Off (PTO) and 401(k) with annual fixed contribution and match. Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships. Supplemental Insurance Packages through Colonial Life and Pet Insurance. Complimentary Employee Dining Room The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team. Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion. Requirements: Compensation details: 0 Yearly Salary PI5a0055ac5b6c-8812
USAA
Director of Strategic Workforce Planning
USAA Chesapeake, Virginia
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/31/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director of Strategic Workforce Planning
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/31/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director of Strategic Workforce Planning
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/31/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director of Strategic Workforce Planning
USAA Plano, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/31/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director of Strategic Workforce Planning
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/31/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director of Strategic Workforce Planning
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/31/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director of Strategic Workforce Planning
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/31/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Wellstar Health Systems, Inc.
RN House Supervisor (Columbia County)
Wellstar Health Systems, Inc. Grovetown, Georgia
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The RN House Supervisor is a registered professional nurse who provides hospital wide leadership to all departments and divisions through the effective use of advance competencies in communication, job knowledge, professionalism and business skills to promote the creation of a center of excellence for staff recruitment and retention, and in clinical and business outcomes. This leader is a member of the leadership team and is responsible for overseeing activities within the hospital in the absence of hospital president, administrators and department directors. Responsibilities include clinical, financial, human and material resources deployment along with associated outcomes or goals. The RN House Supervisor reports directly to nursing resources leadership and indirectly to the administrator on call (AOC) demonstrating leadership to effectively partner with hospital leaders and medical staff to meet and exceed the hospital's mission, vision and goals. The RN House Supervisor provides leadership for department supervisors, assistant nurse managers and charge nurses in absence of traditional leader. He/she also serves as a mentor. The RN House Supervisor is the standard bearer and holds all team members accountable for the delivery of safe, quality care and services through effective communication, observation, and management through collaboration and servant leadership. The RN House Supervisor uses performance improvement methodology, successfully applies Lean Six Sigma principles and evidenced-based practice. Serves as a change agent for implementing best practice. The RN House Supervisor serves as a safety officer ensuring that safety, regulatory and quality standards are upheld through effective use of data and technology to make decisions and proactively mitigate unnecessary risks; and supporting a culture of safety and a safe work environment. The RN House Supervisor fosters communication and collaboration with physicians, staff, and patients across all departments and divisions of care. The RN House Supervisor serves as a sponsor for performance improvement; inspires others to seek opportunities to grow and improve their individual performance. RN House Supervisor models the way to foster exemplary skills in attaining effective teamwork among all individuals. He/she serves as a resource to staff, physicians, patients and families in accordance with legal, ethical, professional and organizational standards. It is expected that all nurse leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. Core Responsibilities and Essential Functions: Leadership / Management Effectiveness This job is performed satisfactorily when: Promotes the hospital image and maintains a helpful attitude towards employees, physician, visitors, and the community to enhance the hospitals reputation as a healthcare provider. Presents self in a positive manner reflected by personal attire and etiquette. Maintains confidentiality of hospital/departmental Information. Strives for operational excellence within Nursing Services to ensure the delivery of quality nursing services in accordance with applicable policies and procedures and professional standards. Responds to day to day operational situations within the hospital in an appropriate manner, communicates with staff, visitors and physicians as necessary to promote a positive outcome. Maintains effective and appropriate staffing as evidenced by ongoing budgetary analysis in interdisciplinary collaboration with departmental leaders. Conducts effective coaching that is consistent with Human Resources Policies. Maintains contact with Managers to inform about coaching events. Effectively supervises, coordinates, and directs hospital operational functions (e.g. Incident Command and initiating emergency procedures). Promotes and monitors services and programs as reviewed by the Chief Nursing Officer and Nursing Services (e.g. Nursing driven protocols and hourly rounding). Serves as a role model for all employees by adherence to and reflected in a positive attitude towards hospital policies, programs and activities. Assist material management department with provision of patient care equipment as needed. Facilitate activities that contribute to patient throughput from Emergency, admission to units through discharge (e.g. direct admissions, EMS) Researching and securing necessary resources to support patient care and site safety. Communication / Team Work This job is performed satisfactorily when: Responsible for communication that ensures information is shared for effective operations. Seeks out, understands, listens and conveys clear information as needed in written and verbal forms. Provides accurate and timely information for shift report. Demonstrates ability to implement problem-solving mechanisms in both routine and emergency situations. Investigates and responds appropriately to all complaints and takes effective service recovery corrective action when necessary in accordance with policies and procedures. Demonstrates ability to identify and resolve interpersonal or professional conflicts when dealing with members of the organization. Consistently demonstrates tact, courtesy and positive attitude in communications and interactions with other employees, visitors, physicians and the public. At all times presents the department and the hospital in a positive manner. Demonstrates willingness and ability to initiate and implement change. Communicates problems to appropriate managers, department director and/or as needed or as they occur. Operations Management On Site Command Center leader including establish the command center or facilitating emergency response. Implement of surge plan as needed. Recognize patient volume and safety concerns and escalate to appropriate leadership if diversion needs to be considered. Partner with other facilities System wide to address operational capacity concerns across WellStar facilities. Manage flow and release of deceased patients. Efficient utilization of product, supplies, and equipment to ensure timely and safe patient care. Respond to hospital-wide Code calls and facilitate adherence to established protocols (at some sites-may be involved in Rapid Response calls). Any other duties as assigned. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Nursing or Masters Nursing or Masters Business Administration/Management or Masters Health Administration Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor ACLS - Advanced Cardiac Life Support-Preferred or ARC-ALS - Amer Red Cross Advanced Life Support-Preferred or ACLS-I - ACLS - Instructor-Preferred Additional License(s) and Certification(s): Required Minimum Experience: As of 07/01/2017, leaders without a Bachelor's degree are grandfathered into the role. Required Minimum 2 years clinical experience required and additional two years of nursing leadership or supervisory role Required Required Minimum Skills: Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
03/31/2026
Full time
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The RN House Supervisor is a registered professional nurse who provides hospital wide leadership to all departments and divisions through the effective use of advance competencies in communication, job knowledge, professionalism and business skills to promote the creation of a center of excellence for staff recruitment and retention, and in clinical and business outcomes. This leader is a member of the leadership team and is responsible for overseeing activities within the hospital in the absence of hospital president, administrators and department directors. Responsibilities include clinical, financial, human and material resources deployment along with associated outcomes or goals. The RN House Supervisor reports directly to nursing resources leadership and indirectly to the administrator on call (AOC) demonstrating leadership to effectively partner with hospital leaders and medical staff to meet and exceed the hospital's mission, vision and goals. The RN House Supervisor provides leadership for department supervisors, assistant nurse managers and charge nurses in absence of traditional leader. He/she also serves as a mentor. The RN House Supervisor is the standard bearer and holds all team members accountable for the delivery of safe, quality care and services through effective communication, observation, and management through collaboration and servant leadership. The RN House Supervisor uses performance improvement methodology, successfully applies Lean Six Sigma principles and evidenced-based practice. Serves as a change agent for implementing best practice. The RN House Supervisor serves as a safety officer ensuring that safety, regulatory and quality standards are upheld through effective use of data and technology to make decisions and proactively mitigate unnecessary risks; and supporting a culture of safety and a safe work environment. The RN House Supervisor fosters communication and collaboration with physicians, staff, and patients across all departments and divisions of care. The RN House Supervisor serves as a sponsor for performance improvement; inspires others to seek opportunities to grow and improve their individual performance. RN House Supervisor models the way to foster exemplary skills in attaining effective teamwork among all individuals. He/she serves as a resource to staff, physicians, patients and families in accordance with legal, ethical, professional and organizational standards. It is expected that all nurse leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. Core Responsibilities and Essential Functions: Leadership / Management Effectiveness This job is performed satisfactorily when: Promotes the hospital image and maintains a helpful attitude towards employees, physician, visitors, and the community to enhance the hospitals reputation as a healthcare provider. Presents self in a positive manner reflected by personal attire and etiquette. Maintains confidentiality of hospital/departmental Information. Strives for operational excellence within Nursing Services to ensure the delivery of quality nursing services in accordance with applicable policies and procedures and professional standards. Responds to day to day operational situations within the hospital in an appropriate manner, communicates with staff, visitors and physicians as necessary to promote a positive outcome. Maintains effective and appropriate staffing as evidenced by ongoing budgetary analysis in interdisciplinary collaboration with departmental leaders. Conducts effective coaching that is consistent with Human Resources Policies. Maintains contact with Managers to inform about coaching events. Effectively supervises, coordinates, and directs hospital operational functions (e.g. Incident Command and initiating emergency procedures). Promotes and monitors services and programs as reviewed by the Chief Nursing Officer and Nursing Services (e.g. Nursing driven protocols and hourly rounding). Serves as a role model for all employees by adherence to and reflected in a positive attitude towards hospital policies, programs and activities. Assist material management department with provision of patient care equipment as needed. Facilitate activities that contribute to patient throughput from Emergency, admission to units through discharge (e.g. direct admissions, EMS) Researching and securing necessary resources to support patient care and site safety. Communication / Team Work This job is performed satisfactorily when: Responsible for communication that ensures information is shared for effective operations. Seeks out, understands, listens and conveys clear information as needed in written and verbal forms. Provides accurate and timely information for shift report. Demonstrates ability to implement problem-solving mechanisms in both routine and emergency situations. Investigates and responds appropriately to all complaints and takes effective service recovery corrective action when necessary in accordance with policies and procedures. Demonstrates ability to identify and resolve interpersonal or professional conflicts when dealing with members of the organization. Consistently demonstrates tact, courtesy and positive attitude in communications and interactions with other employees, visitors, physicians and the public. At all times presents the department and the hospital in a positive manner. Demonstrates willingness and ability to initiate and implement change. Communicates problems to appropriate managers, department director and/or as needed or as they occur. Operations Management On Site Command Center leader including establish the command center or facilitating emergency response. Implement of surge plan as needed. Recognize patient volume and safety concerns and escalate to appropriate leadership if diversion needs to be considered. Partner with other facilities System wide to address operational capacity concerns across WellStar facilities. Manage flow and release of deceased patients. Efficient utilization of product, supplies, and equipment to ensure timely and safe patient care. Respond to hospital-wide Code calls and facilitate adherence to established protocols (at some sites-may be involved in Rapid Response calls). Any other duties as assigned. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Nursing or Masters Nursing or Masters Business Administration/Management or Masters Health Administration Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor ACLS - Advanced Cardiac Life Support-Preferred or ARC-ALS - Amer Red Cross Advanced Life Support-Preferred or ACLS-I - ACLS - Instructor-Preferred Additional License(s) and Certification(s): Required Minimum Experience: As of 07/01/2017, leaders without a Bachelor's degree are grandfathered into the role. Required Minimum 2 years clinical experience required and additional two years of nursing leadership or supervisory role Required Required Minimum Skills: Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Mercy
Human Resources Business Partner - Hybrid (Ada/Ardmore)
Mercy Ada, Oklahoma
Find your calling at Mercy! The Human Resources Partner is a strategic, business-minded HR professional dedicated to building strong partnerships and enhancing the caregiver experience within the Ministry. This role will play a pivotal part in driving caregiver engagement, supporting leadership, and fostering a positive work environment, all while advancing the Ministry's mission and vision. By leveraging a blend of onsite and remote capabilities, this hybrid role provides a personalized, dedicated presence that builds strong relationships with caregivers and ensures seamless, high-quality HR service delivery across the Ministry. Position Details: Minimum Qualifications Minimum Education: Bachelor's degree in Healthcare, Business, or a related field Minimum Experience: Two (2) years of experience in Human Resources Preferred Qualifications: Preferred Education: Bachelor's degree in Human Resources, Business Administration, or a related field Preferred Experience: Four (4) years of experience in HR, with a focus on employee relations, performance management, and talent development. Preferred Certifications: Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) Preferred Skills, Knowledge, and Abilities: Exceptional communication, interpersonal, and conflict resolution skills. Knowledge of HR software and tools (e.g., Workday, Microsoft Teams). Strong problem-solving and critical-thinking abilities, with an aptitude for resolving issues efficiently. High degree of professionalism, confidentiality, and integrity. Ability to work independently, manage multiple priorities, and work in a fast-paced environment. Ability to analyze data and metrics. Approachable, empathetic, and solution focused. Proactive with a strong sense of ownership and accountability. Collaborative and team-oriented, with a positive attitude and the ability to work well under pressure. Strong organizational skills and attention to detail. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): HR, Human Resources, SHRM, HRBP, HR Business Partner
03/31/2026
Full time
Find your calling at Mercy! The Human Resources Partner is a strategic, business-minded HR professional dedicated to building strong partnerships and enhancing the caregiver experience within the Ministry. This role will play a pivotal part in driving caregiver engagement, supporting leadership, and fostering a positive work environment, all while advancing the Ministry's mission and vision. By leveraging a blend of onsite and remote capabilities, this hybrid role provides a personalized, dedicated presence that builds strong relationships with caregivers and ensures seamless, high-quality HR service delivery across the Ministry. Position Details: Minimum Qualifications Minimum Education: Bachelor's degree in Healthcare, Business, or a related field Minimum Experience: Two (2) years of experience in Human Resources Preferred Qualifications: Preferred Education: Bachelor's degree in Human Resources, Business Administration, or a related field Preferred Experience: Four (4) years of experience in HR, with a focus on employee relations, performance management, and talent development. Preferred Certifications: Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) Preferred Skills, Knowledge, and Abilities: Exceptional communication, interpersonal, and conflict resolution skills. Knowledge of HR software and tools (e.g., Workday, Microsoft Teams). Strong problem-solving and critical-thinking abilities, with an aptitude for resolving issues efficiently. High degree of professionalism, confidentiality, and integrity. Ability to work independently, manage multiple priorities, and work in a fast-paced environment. Ability to analyze data and metrics. Approachable, empathetic, and solution focused. Proactive with a strong sense of ownership and accountability. Collaborative and team-oriented, with a positive attitude and the ability to work well under pressure. Strong organizational skills and attention to detail. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): HR, Human Resources, SHRM, HRBP, HR Business Partner
Recruitment Coordinator - Disney Cruise Line (DCL)
Disney Experiences Kissimmee, Florida
Want to help bring "magic" at sea? This is an hourly role with the Disney Cruise Line Talent Acquisition Team. This position requires a high level of integrity supported by your ability to be resourceful, overcome hurdles, think outside the box, and have the ability to build long-term relationships with others to accomplish goals. This position reports to the Manager, DCL Recruitment Operations. This is a full-time hourly role. What You Will Do Handle the timely and accurate processing of complex hires and system transactions in the Applicant Tracking System, HR System of Record, Document Tracking System, and other Disney Cruise Line-specific systems Be the main point on contact for applicants, candidates, international hiring agencies, and internal partners Coordinate and communicate all travel arrangements for new hires to ensure a smooth onboarding process Leverage reporting and technology to create efficiency for the areas of responsibility you support Ensure accuracy of candidate records and validate that documents are returned on time to ensure the company remains compliant Collaborate with other Disney Cruise Line Departments and other HR teams to process and expedite pre-employment requirements Effectively support international agencies to ensure a focus on the candidate experience while observing all maritime and legal requirements Support all new hire onboarding logistics Assist recruiters and business partners as needed with special projects Ensure a seamless candidate-focused experience for all applicants, candidates, and new hires Qualifications & Skills Experience analyzing information, problem-solving, and making accurate decisions in a fast paced environment while managing multiple priorities and deadlines simultaneously Experience handling confidential and sensitive information while maintaining accuracy, discretion, and compliance across multiple concurrent tasks Experience quickly learning and adapting to new technologies, systems, and tools with minimal training Experience using Microsoft Office 365 applications (e.g., Outlook, Word, Excel, PowerPoint, Teams) to support daily work, reporting, and communication needs. Experience delivering clear, professional verbal and written communication to a variety of stakeholders Experience partnering effectively with hiring agents, Disney Cruise Line partners, and Talent Acquisition teams to support recruitment activities and shared goals Experience working collaboratively within a team environment, contributing to team objectives, problem-solving, and overall performance Preferred Qualifications & Skills Experience with The Walt Disney Company Experience supporting Disney Cruise Line and/or the cruise industry, including exposure to maritime, hospitality, or global workforce operations Experience in Talent Acquisition and/or Human Resources, including recruiting, hiring support, onboarding, or employee lifecycle processes Experience operating in an international business environment, partnering with stakeholders across regions, time zones, or countries Experience using applicant tracking, HR, or case management systems such as BrassRing, SAP, Workday, SharePoint, and Zendesk to manage workflows and data Education High School Diploma or equivalent is required Additional Information Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at .
03/31/2026
Full time
Want to help bring "magic" at sea? This is an hourly role with the Disney Cruise Line Talent Acquisition Team. This position requires a high level of integrity supported by your ability to be resourceful, overcome hurdles, think outside the box, and have the ability to build long-term relationships with others to accomplish goals. This position reports to the Manager, DCL Recruitment Operations. This is a full-time hourly role. What You Will Do Handle the timely and accurate processing of complex hires and system transactions in the Applicant Tracking System, HR System of Record, Document Tracking System, and other Disney Cruise Line-specific systems Be the main point on contact for applicants, candidates, international hiring agencies, and internal partners Coordinate and communicate all travel arrangements for new hires to ensure a smooth onboarding process Leverage reporting and technology to create efficiency for the areas of responsibility you support Ensure accuracy of candidate records and validate that documents are returned on time to ensure the company remains compliant Collaborate with other Disney Cruise Line Departments and other HR teams to process and expedite pre-employment requirements Effectively support international agencies to ensure a focus on the candidate experience while observing all maritime and legal requirements Support all new hire onboarding logistics Assist recruiters and business partners as needed with special projects Ensure a seamless candidate-focused experience for all applicants, candidates, and new hires Qualifications & Skills Experience analyzing information, problem-solving, and making accurate decisions in a fast paced environment while managing multiple priorities and deadlines simultaneously Experience handling confidential and sensitive information while maintaining accuracy, discretion, and compliance across multiple concurrent tasks Experience quickly learning and adapting to new technologies, systems, and tools with minimal training Experience using Microsoft Office 365 applications (e.g., Outlook, Word, Excel, PowerPoint, Teams) to support daily work, reporting, and communication needs. Experience delivering clear, professional verbal and written communication to a variety of stakeholders Experience partnering effectively with hiring agents, Disney Cruise Line partners, and Talent Acquisition teams to support recruitment activities and shared goals Experience working collaboratively within a team environment, contributing to team objectives, problem-solving, and overall performance Preferred Qualifications & Skills Experience with The Walt Disney Company Experience supporting Disney Cruise Line and/or the cruise industry, including exposure to maritime, hospitality, or global workforce operations Experience in Talent Acquisition and/or Human Resources, including recruiting, hiring support, onboarding, or employee lifecycle processes Experience operating in an international business environment, partnering with stakeholders across regions, time zones, or countries Experience using applicant tracking, HR, or case management systems such as BrassRing, SAP, Workday, SharePoint, and Zendesk to manage workflows and data Education High School Diploma or equivalent is required Additional Information Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at .

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