Description: Position Summary To effectively manage and coordinate associates, activities, and available resources to accomplish the long-term and short-term objectives for the multi-family communities and assigned investment properties. Directs and supervises the Community Managers and all property management functions. Ensures that the profitability, physical condition, and marketability of all communities meet the highest standards possible. Essential Functions and Responsibilities Financial Reporting 1. Prepares annual operating budgets and reforecasts for all regional communities. 2. Plans for exterior and interior unit improvements and capital projects, and makes budgetary recommendations accordingly. 3. Compares actual income and expenses to approved budget guidelines, directs corrective action, or requests budgetary adjustments as required. 4. Reports on financial position, market analysis, physical condition, and forecasted expenditures for all regional communities. 5. Conducts monthly and/or quarterly property status meetings. Market Analysis 6. Reviews and analyzes the effectiveness of advertising expenditures, leasing personnel, and property management practices. Authorizes Community Managers to take action intended to improve cost effectiveness and income enhancement based upon the following: a. Traffic statistics b. Overall closing percentages and closing percentages by leasing agent c. Renewal ratios d. Advertising costs by source e. Advertising sources responsible for traffic f. Occupancy rates by unit type g. Delinquencies h. Reasons for move-outs i. Demographics 7. Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, and information provided by the Community Managers. Makes recommendations for the property marketing package, and provides senior management with data for all regional properties on the following: a. Demographics b. Regional vacancy rates c. Comparable rent analysis (amenity adjusted) d. Additional Market surveys e. Site Plans f. Area Information and Neighborhoods g. Lease Rates h. Software or technology changes Physical Condition of the Properties 8. Maintains knowledge of the physical condition of all properties, and approves expenditures or requests budgetary adjustments for leasehold improvements and capital projects. 9. Ensures that Community Managers oversee all associates, outside services, and maintenance needs to guarantee quality and cost-effectiveness. Works with Community Managers to ensure the following facets of the organization are addressed: a. Maintenance : Implements schedules and procedures for landscaping, plumbing, electrical, and other building systems care and repair. b. Preventive Maintenance : Ensures the maintenance of operational records and manuals. Implements schedules and procedures for the review, care, and repair of equipment, spare parts inventory, and community assets. c. Safety and Inspections : Executes schedule and reporting requirements for property safety and inspections. d. Outside Services : Reviews and approves contracts for outside services, ensures cost effectiveness and quality performance. e. Supplies and Equipment : Applies expenditure approvals and controls. f. Associates : Carries out procedures to hire, train, and supervise/manage staff as required. 10. Reviews all liability and property incident reports and communicates as needed with the insurance adjuster or representative. 11. Reviews annual bids for all contract services, e.g., landscaping, painting, etc., and authorizes contracts within allowable budget. Management Accountabilities 12. Conducts all business in accordance with company policies and procedures, and appropriate government laws and regulations pertaining to employers and industry. 13. Fully supports the goals and principles of federal and state fair housing laws. No associate of Gumenick properties shall discriminate in the housing of persons based upon their race, color, religion, national origin, sex, elderliness, familial status, source of funds, sexual orientation, gender identity, military status, or disability. 14. Ensures compliance training on fair housing laws is provided to all on-site associates regularly. 15. Approves all hiring, transfers, promotions, and terminations. 16. Train, mentor, and supervise community managers and other on-site associates within the established region. 17. Ensures adherence to company procedures for new associate orientation, established educational programs, annual performance reviews, review and approval of compensation, and the enforcement of company policies. 18. Sets the operational goals of the property and establishes standards for office management, accounting and reporting, leasing, traffic and leasing documentation, customer service and resident relations, computerized systems use, and workplace safety. 19. Manages escalated resident complaints in adherence with company policies and procedures. 20. Oversees performance of and compliance with the revenue management system. 21. Reviews all associate mystery shops and evaluations, and collaborates with the community manager on training opportunities as needed. 22. Reviews and monitors the performance of all property management and ancillary software platforms used by the company for the communities within the assigned portfolio. Supervisory Responsibilities Positions accountable to the Regional Property Manager include Community Managers at all communities within the established region. Reporting Relationships The Regional Property Manager reports to the Director of Property Management. External Relationships Landlord/Tenant Attorneys Inspectors Service Contractors Vendors Market Research Companies Insurance adjustors County/City Officials Requirements: Qualifications and Credentials BS degree in Management or related field and five years of property management experience, or Seven plus years' experience in property management (multi-family and/or mixed-use), or A minimum of five years of supervisory, budgeting, and financial analysis experience. Superior problem-solving, administrative, and communication skills; team player. Ability to frequently inspect property and work outdoors in all conditions. Ability to travel to all communities within the portfolio as needed. Overnight travel is infrequent but would be required on an as-needed basis. Computer literacy required; Microsoft Office proficiency required; Yardi experience preferred; Yieldstar/LRO management experience preferred Abilities and competencies Communication and Problem Solving Possess strong leadership and interpersonal skills that drive results. Able to handle multiple projects and tasks in a fast-paced work environment. Able to effectively communicate both verbally and in writing to convey clear, well-articulated instructions to a diverse audience. Able to reason, analyze information and events, and apply judgment to solve problems, including those with complex mathematical characteristics. Able to write operations and administrative policies and procedures that are concise and readily understood. Able to respect and maintain confidentiality within the organization. Possess public communication skills that allow them to professionally represent Gumenick Properties to a variety of business, government, and/or community partners. PId481a6-
03/28/2026
Full time
Description: Position Summary To effectively manage and coordinate associates, activities, and available resources to accomplish the long-term and short-term objectives for the multi-family communities and assigned investment properties. Directs and supervises the Community Managers and all property management functions. Ensures that the profitability, physical condition, and marketability of all communities meet the highest standards possible. Essential Functions and Responsibilities Financial Reporting 1. Prepares annual operating budgets and reforecasts for all regional communities. 2. Plans for exterior and interior unit improvements and capital projects, and makes budgetary recommendations accordingly. 3. Compares actual income and expenses to approved budget guidelines, directs corrective action, or requests budgetary adjustments as required. 4. Reports on financial position, market analysis, physical condition, and forecasted expenditures for all regional communities. 5. Conducts monthly and/or quarterly property status meetings. Market Analysis 6. Reviews and analyzes the effectiveness of advertising expenditures, leasing personnel, and property management practices. Authorizes Community Managers to take action intended to improve cost effectiveness and income enhancement based upon the following: a. Traffic statistics b. Overall closing percentages and closing percentages by leasing agent c. Renewal ratios d. Advertising costs by source e. Advertising sources responsible for traffic f. Occupancy rates by unit type g. Delinquencies h. Reasons for move-outs i. Demographics 7. Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, and information provided by the Community Managers. Makes recommendations for the property marketing package, and provides senior management with data for all regional properties on the following: a. Demographics b. Regional vacancy rates c. Comparable rent analysis (amenity adjusted) d. Additional Market surveys e. Site Plans f. Area Information and Neighborhoods g. Lease Rates h. Software or technology changes Physical Condition of the Properties 8. Maintains knowledge of the physical condition of all properties, and approves expenditures or requests budgetary adjustments for leasehold improvements and capital projects. 9. Ensures that Community Managers oversee all associates, outside services, and maintenance needs to guarantee quality and cost-effectiveness. Works with Community Managers to ensure the following facets of the organization are addressed: a. Maintenance : Implements schedules and procedures for landscaping, plumbing, electrical, and other building systems care and repair. b. Preventive Maintenance : Ensures the maintenance of operational records and manuals. Implements schedules and procedures for the review, care, and repair of equipment, spare parts inventory, and community assets. c. Safety and Inspections : Executes schedule and reporting requirements for property safety and inspections. d. Outside Services : Reviews and approves contracts for outside services, ensures cost effectiveness and quality performance. e. Supplies and Equipment : Applies expenditure approvals and controls. f. Associates : Carries out procedures to hire, train, and supervise/manage staff as required. 10. Reviews all liability and property incident reports and communicates as needed with the insurance adjuster or representative. 11. Reviews annual bids for all contract services, e.g., landscaping, painting, etc., and authorizes contracts within allowable budget. Management Accountabilities 12. Conducts all business in accordance with company policies and procedures, and appropriate government laws and regulations pertaining to employers and industry. 13. Fully supports the goals and principles of federal and state fair housing laws. No associate of Gumenick properties shall discriminate in the housing of persons based upon their race, color, religion, national origin, sex, elderliness, familial status, source of funds, sexual orientation, gender identity, military status, or disability. 14. Ensures compliance training on fair housing laws is provided to all on-site associates regularly. 15. Approves all hiring, transfers, promotions, and terminations. 16. Train, mentor, and supervise community managers and other on-site associates within the established region. 17. Ensures adherence to company procedures for new associate orientation, established educational programs, annual performance reviews, review and approval of compensation, and the enforcement of company policies. 18. Sets the operational goals of the property and establishes standards for office management, accounting and reporting, leasing, traffic and leasing documentation, customer service and resident relations, computerized systems use, and workplace safety. 19. Manages escalated resident complaints in adherence with company policies and procedures. 20. Oversees performance of and compliance with the revenue management system. 21. Reviews all associate mystery shops and evaluations, and collaborates with the community manager on training opportunities as needed. 22. Reviews and monitors the performance of all property management and ancillary software platforms used by the company for the communities within the assigned portfolio. Supervisory Responsibilities Positions accountable to the Regional Property Manager include Community Managers at all communities within the established region. Reporting Relationships The Regional Property Manager reports to the Director of Property Management. External Relationships Landlord/Tenant Attorneys Inspectors Service Contractors Vendors Market Research Companies Insurance adjustors County/City Officials Requirements: Qualifications and Credentials BS degree in Management or related field and five years of property management experience, or Seven plus years' experience in property management (multi-family and/or mixed-use), or A minimum of five years of supervisory, budgeting, and financial analysis experience. Superior problem-solving, administrative, and communication skills; team player. Ability to frequently inspect property and work outdoors in all conditions. Ability to travel to all communities within the portfolio as needed. Overnight travel is infrequent but would be required on an as-needed basis. Computer literacy required; Microsoft Office proficiency required; Yardi experience preferred; Yieldstar/LRO management experience preferred Abilities and competencies Communication and Problem Solving Possess strong leadership and interpersonal skills that drive results. Able to handle multiple projects and tasks in a fast-paced work environment. Able to effectively communicate both verbally and in writing to convey clear, well-articulated instructions to a diverse audience. Able to reason, analyze information and events, and apply judgment to solve problems, including those with complex mathematical characteristics. Able to write operations and administrative policies and procedures that are concise and readily understood. Able to respect and maintain confidentiality within the organization. Possess public communication skills that allow them to professionally represent Gumenick Properties to a variety of business, government, and/or community partners. PId481a6-
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
SUMMARY General Description: The Operations and Maintenance Engineering Supervisor provides support to the Deputy Director of Technical Operations in all activities as required to keep MARS facilities, Launch Pads, Airfield and support teams at an operationally ready state. Responsibilities and Duties: Provides direct oversight of O&M Engineers. Supports Technical Operations Director with process development improvements.Manages staff to ensure adequate support for testing, maintenance and launch activities.Works under direction of both Director and Deputy Director of Technical Operations to execute Operations strategy.Supports engineering tasks on an as needed basis. This can include participating in scheduled work, authoring Work Orders/Instructions, and reviewing papers for engineers.Manages staff training program requirements, provides verification of personnel readiness for operation.Provides recommendations to ensure staffing plans and development are aligned with the organization's operational commitments and strategic plan.Coaches, supports, and motivates a high performing team.Establishes and executes all operation plans including material, manufacturing, integration and test activities both internally and in collaboration with external departments/groups.Reviews and coordinates technical support to disposition constraints to near term and long-range program milestones in accordance with the operational constraints document/directive(s).Collaborates with others to improve processes, tools, documentation and management techniques to maximize engineering process execution excellence and quality.Collaborates with design engineering to resolve technical issues related to MARS operations and maintenance.Manages resources to effectively meet organizational goals and customer requirements as required.Supports mission management functions including direct customer interface & represents VSA/MARS, presenting deliverables at program technical reviews, proposal reviews, or other technical meetings. The above statements are intended to describe the general nature and level of work being performed by people assigned to this title. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. They are not intended to limit or in any way modify the right of supervisors to assign, direct, and control the work of employees under their supervision. EMPLOYMENT STANDARDS General Education College: Bachelor's Degree preferred or 10 years of related experience with at least 5 years working as an engineer supporting design changes, document authoring, non-conformance resolution. Major: Engineering or Science Job-Related Experience: 5 years directly related to operations and maintenance of aerospace, chemical processing, pressure systems, or similar operations environment. Advanced degree in engineering desired. A minimum of 5years of direct, practical work experience with space launch systems. Experience in a supervisory/managerial role of an engineering staff is desired. Certifications: Project Management Professional (PMP) certification is strongly preferred. Licenses, etc.: Must possess a valid driver's license. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They must have field experience in the operations and maintenance of aerospace systems; experience with cryogenic and pneumatic systems as well as launch pad experience is preferred. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires a strong technically orientated operations management background with a focus on pace launch ground systems with directly related work experience. Strong analytical and troubleshooting skills for the resolution of operational anomalies. Must have or have ability to develop understanding of launch range command, control, and communications systems and their interface with the launch pad. Must have or have ability to develop understanding of space launch pad fluid, high pressure gas, hydraulic, electrical and control, safety, and structural systems.While required work travel is rare, must be able to travel in support of launch activities.Must be able to maintain mental clarity and efficiency in work in a stressful operational environment.Must be able to work well with demanding customers to deliver confidence in ability and promote long-term business relationships.Must be able to understand, follow, and promote OSHA safety guidelines in the workplace.A 90-day probationary period is required of all newly hired and re-hired employees. Must be able to maintain secured access to the Mid-Atlantic Regional Spaceport and supporting facilities. CONDITIONS OF EMPLOYMENT Knowledge: Comprehensive understanding engineering disciplines and industry practices as applied to the operation of technical facilities. Familiar with design, construction, activation, operation, and decommissioning of complex systems. Understand operational support functions such as logistics, procurement, contracts, equipment maintenance, quality assurance-related process control systems, safety programs related to industrial operations, and environmental regulations as applied to support functions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Interprets drawings, specifications, blueprints, schematics, diagrams and sketches.Skills Proficient with Microsoft Office or related programsEffective verbal and written communication skillsOrganization and attention to detailSharePoint experience preferred.Abilities Read, analyze and interpret complex documentsRespond Effectively to the most sensitive inquiries or complaintsPrepare technical presentations as either an informative lesson for department and broader company or for pitching technical system/configuration changes to those who have decision making authority.Work with and apply mathematical concepts, such as fractions, percentages, ratios, and proportions to practical situationsDefine problems, collect data, establish facts, and draw valid conclusions that facilitate efficient disposition and documentationAbility to work with employees at all levels of the organizationAbility to provide the highest level of customer service to both internal and external customersAbility to communicate complex information to non-technical individuals in a more accessible way. Competencies: LeadershipProblem Solving Project ManagementAdaptabilityResponsibilityCreativityAnalytical SkillsCritical ThinkingEmotional IntelligenceCultural Awareness and CommunicationThe demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In certain situations, employee may be asked to respond to emergencies, during work hours or outside of work hours, based on the needs of the Authority. Physical Demands: Regularly required to sit. use hands to manipulate, handle, or feel and talk or hear. Frequently required to reach with hands and arms. Occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawlThe employee must regularly lift and /or move up to 40 pounds, frequently lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Mental/Sensory: Conveys information and ideas clearly, both orally and in written English. Anticipates, prevents, identifies, and solves problems in the workplace. Assimilates complex information. Listens to, comprehends, and clarifies concerns and issues raised by colleagues and clients. Emergency situations may present unpredictable scenarios, not anticipated this job description.Emotional: Works well in stressful, high-pressure work environment. Maintains composure and objectivity. Is respectful. Works with diverse personalities and levels. Exercises a high degree of discretion when handling confidential data, documents, correspondences, and other information. Handles multiple priorities and adapts to frequent change. Work Environment: The employee is regularly exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to risk of radiation and vibration. Work environment involves significant risks with exposure to potentially dangerous or extremely adverse conditions which require a range of safety and other precautions, e.g. fieldwork on launch pads, near high pressure and cryogenic systems, near extremely energetic materials. The employee is occasionally exposed to wet and/or humid conditions (non-weather), working near moving mechanical parts, outdoor weather conditions. extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually loud. Must be able to obtain and maintain eligibility for issuance of a NASA credential. Must be able to pass a pre-employment background check and drug test. PI6d37a2c1c6fd-4530
03/28/2026
Full time
SUMMARY General Description: The Operations and Maintenance Engineering Supervisor provides support to the Deputy Director of Technical Operations in all activities as required to keep MARS facilities, Launch Pads, Airfield and support teams at an operationally ready state. Responsibilities and Duties: Provides direct oversight of O&M Engineers. Supports Technical Operations Director with process development improvements.Manages staff to ensure adequate support for testing, maintenance and launch activities.Works under direction of both Director and Deputy Director of Technical Operations to execute Operations strategy.Supports engineering tasks on an as needed basis. This can include participating in scheduled work, authoring Work Orders/Instructions, and reviewing papers for engineers.Manages staff training program requirements, provides verification of personnel readiness for operation.Provides recommendations to ensure staffing plans and development are aligned with the organization's operational commitments and strategic plan.Coaches, supports, and motivates a high performing team.Establishes and executes all operation plans including material, manufacturing, integration and test activities both internally and in collaboration with external departments/groups.Reviews and coordinates technical support to disposition constraints to near term and long-range program milestones in accordance with the operational constraints document/directive(s).Collaborates with others to improve processes, tools, documentation and management techniques to maximize engineering process execution excellence and quality.Collaborates with design engineering to resolve technical issues related to MARS operations and maintenance.Manages resources to effectively meet organizational goals and customer requirements as required.Supports mission management functions including direct customer interface & represents VSA/MARS, presenting deliverables at program technical reviews, proposal reviews, or other technical meetings. The above statements are intended to describe the general nature and level of work being performed by people assigned to this title. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. They are not intended to limit or in any way modify the right of supervisors to assign, direct, and control the work of employees under their supervision. EMPLOYMENT STANDARDS General Education College: Bachelor's Degree preferred or 10 years of related experience with at least 5 years working as an engineer supporting design changes, document authoring, non-conformance resolution. Major: Engineering or Science Job-Related Experience: 5 years directly related to operations and maintenance of aerospace, chemical processing, pressure systems, or similar operations environment. Advanced degree in engineering desired. A minimum of 5years of direct, practical work experience with space launch systems. Experience in a supervisory/managerial role of an engineering staff is desired. Certifications: Project Management Professional (PMP) certification is strongly preferred. Licenses, etc.: Must possess a valid driver's license. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They must have field experience in the operations and maintenance of aerospace systems; experience with cryogenic and pneumatic systems as well as launch pad experience is preferred. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires a strong technically orientated operations management background with a focus on pace launch ground systems with directly related work experience. Strong analytical and troubleshooting skills for the resolution of operational anomalies. Must have or have ability to develop understanding of launch range command, control, and communications systems and their interface with the launch pad. Must have or have ability to develop understanding of space launch pad fluid, high pressure gas, hydraulic, electrical and control, safety, and structural systems.While required work travel is rare, must be able to travel in support of launch activities.Must be able to maintain mental clarity and efficiency in work in a stressful operational environment.Must be able to work well with demanding customers to deliver confidence in ability and promote long-term business relationships.Must be able to understand, follow, and promote OSHA safety guidelines in the workplace.A 90-day probationary period is required of all newly hired and re-hired employees. Must be able to maintain secured access to the Mid-Atlantic Regional Spaceport and supporting facilities. CONDITIONS OF EMPLOYMENT Knowledge: Comprehensive understanding engineering disciplines and industry practices as applied to the operation of technical facilities. Familiar with design, construction, activation, operation, and decommissioning of complex systems. Understand operational support functions such as logistics, procurement, contracts, equipment maintenance, quality assurance-related process control systems, safety programs related to industrial operations, and environmental regulations as applied to support functions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Interprets drawings, specifications, blueprints, schematics, diagrams and sketches.Skills Proficient with Microsoft Office or related programsEffective verbal and written communication skillsOrganization and attention to detailSharePoint experience preferred.Abilities Read, analyze and interpret complex documentsRespond Effectively to the most sensitive inquiries or complaintsPrepare technical presentations as either an informative lesson for department and broader company or for pitching technical system/configuration changes to those who have decision making authority.Work with and apply mathematical concepts, such as fractions, percentages, ratios, and proportions to practical situationsDefine problems, collect data, establish facts, and draw valid conclusions that facilitate efficient disposition and documentationAbility to work with employees at all levels of the organizationAbility to provide the highest level of customer service to both internal and external customersAbility to communicate complex information to non-technical individuals in a more accessible way. Competencies: LeadershipProblem Solving Project ManagementAdaptabilityResponsibilityCreativityAnalytical SkillsCritical ThinkingEmotional IntelligenceCultural Awareness and CommunicationThe demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In certain situations, employee may be asked to respond to emergencies, during work hours or outside of work hours, based on the needs of the Authority. Physical Demands: Regularly required to sit. use hands to manipulate, handle, or feel and talk or hear. Frequently required to reach with hands and arms. Occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawlThe employee must regularly lift and /or move up to 40 pounds, frequently lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Mental/Sensory: Conveys information and ideas clearly, both orally and in written English. Anticipates, prevents, identifies, and solves problems in the workplace. Assimilates complex information. Listens to, comprehends, and clarifies concerns and issues raised by colleagues and clients. Emergency situations may present unpredictable scenarios, not anticipated this job description.Emotional: Works well in stressful, high-pressure work environment. Maintains composure and objectivity. Is respectful. Works with diverse personalities and levels. Exercises a high degree of discretion when handling confidential data, documents, correspondences, and other information. Handles multiple priorities and adapts to frequent change. Work Environment: The employee is regularly exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to risk of radiation and vibration. Work environment involves significant risks with exposure to potentially dangerous or extremely adverse conditions which require a range of safety and other precautions, e.g. fieldwork on launch pads, near high pressure and cryogenic systems, near extremely energetic materials. The employee is occasionally exposed to wet and/or humid conditions (non-weather), working near moving mechanical parts, outdoor weather conditions. extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually loud. Must be able to obtain and maintain eligibility for issuance of a NASA credential. Must be able to pass a pre-employment background check and drug test. PI6d37a2c1c6fd-4530
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
03/28/2026
Full time
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Role Summary/Purpose: Reporting to the SVP, Model Risk, this role will manage the model risk management framework and overall model governance process for Synchrony Financial . Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Essential Responsibilities: Management of the Model Risk Policy and Standards including the development and implementation of key control processes and supporting procedures/job aids/templates/guideline/training Partner with the validation center of excellence (COE) to design, formalize, implement, and maintain the GEN AI model governance/validation framework Systematically address the opportunities identified through the regulatory exams, MRM self - assessment, quality assurance program and model community's feedback to continuously improve validation rigor, value, speed, and model stakeholder experience. Provide strategic guidance and innovative directions to the MRM team, and lead the implementation of best practices and recommendations. Maintenance and enhancement of the centralized Model Inventory and Attestation Process Serve as Secretary of the Model Risk Oversight Sub-Committee and supporting Working Group, responsible for agendas, meeting minutes, charter maintenance, etc. Key liaison to support other 2nd line of defense risk pillars activities such as Enterprise Risk Assessment, Risk and Control Self-Assessment, and Issue Management processes, etc., and strengthen strategic positioning by integrating insights and best practices across risk management functions. Deliver comprehensive management reports on both individual and aggregate model risk. Identify thematical issues, and provide actionable insights and guidance to the 1st line to proactively manage and mitigate model risk. Desing and deliver board education Partner with the supplier risk management and source to pay team to manage and enhance the model vendor onboarding process, ensuring a seamless integration of vendor capabilities to support robust model development and deployment. Facilitate regulatory examinations and internal audits of the modeling process and lead the model governance sessions to ensure compliance and foster continuous improvement in model risk management practices. Keep pace with the latest developments in academia, regulatory environment, risk technology (vendor and in-house) and financial services to provide expert, practical advice to ensure the group stay relevant and current. Perform other duties and/or special projects as assigned Qualifications/Requirements: Master's degree with emphasis in Statistics, Mathematics, Business, Economics, Finance or other quantitative field and 10+ years in model risk management or other risk governance in financial services, banking, or retail In lieu of a Master's degree, a bachelor's degree (or foreign equivalent) in Statistics, Mathematics, Economics or related quantitative filed and 14+ years' experience in model risk management or other risk governance in financial services, banking, or retail 5+ years' experience managing people Strong knowledge of Regulatory requirements for Model Risk (e.g. SR 11-7/OCC 2011-12) with proven track record of delivering Regulatory requirements and other Regulatory requirements Proven record of leading cross function projects from ideation to implementation Previous experience with Machine Learning / GEN AI oversight or development Ability and flexibility to travel for business as required Desired Characteristics: 10+ years in the financial services industry including both analytic/modeling/quantitative experience and governance / policy related roles. Familiarity with consumer lending products and practices Sharp focus on accuracy with extreme attention to detail. Excellent Project Management Skills, as well as oral and written communication skills Proficient in Microsoft applications, including Excel Macros Tableau, Python or other program language Grade/Level: 13 The salary range for this position is 130 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Risk Management
03/28/2026
Full time
Role Summary/Purpose: Reporting to the SVP, Model Risk, this role will manage the model risk management framework and overall model governance process for Synchrony Financial . Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Essential Responsibilities: Management of the Model Risk Policy and Standards including the development and implementation of key control processes and supporting procedures/job aids/templates/guideline/training Partner with the validation center of excellence (COE) to design, formalize, implement, and maintain the GEN AI model governance/validation framework Systematically address the opportunities identified through the regulatory exams, MRM self - assessment, quality assurance program and model community's feedback to continuously improve validation rigor, value, speed, and model stakeholder experience. Provide strategic guidance and innovative directions to the MRM team, and lead the implementation of best practices and recommendations. Maintenance and enhancement of the centralized Model Inventory and Attestation Process Serve as Secretary of the Model Risk Oversight Sub-Committee and supporting Working Group, responsible for agendas, meeting minutes, charter maintenance, etc. Key liaison to support other 2nd line of defense risk pillars activities such as Enterprise Risk Assessment, Risk and Control Self-Assessment, and Issue Management processes, etc., and strengthen strategic positioning by integrating insights and best practices across risk management functions. Deliver comprehensive management reports on both individual and aggregate model risk. Identify thematical issues, and provide actionable insights and guidance to the 1st line to proactively manage and mitigate model risk. Desing and deliver board education Partner with the supplier risk management and source to pay team to manage and enhance the model vendor onboarding process, ensuring a seamless integration of vendor capabilities to support robust model development and deployment. Facilitate regulatory examinations and internal audits of the modeling process and lead the model governance sessions to ensure compliance and foster continuous improvement in model risk management practices. Keep pace with the latest developments in academia, regulatory environment, risk technology (vendor and in-house) and financial services to provide expert, practical advice to ensure the group stay relevant and current. Perform other duties and/or special projects as assigned Qualifications/Requirements: Master's degree with emphasis in Statistics, Mathematics, Business, Economics, Finance or other quantitative field and 10+ years in model risk management or other risk governance in financial services, banking, or retail In lieu of a Master's degree, a bachelor's degree (or foreign equivalent) in Statistics, Mathematics, Economics or related quantitative filed and 14+ years' experience in model risk management or other risk governance in financial services, banking, or retail 5+ years' experience managing people Strong knowledge of Regulatory requirements for Model Risk (e.g. SR 11-7/OCC 2011-12) with proven track record of delivering Regulatory requirements and other Regulatory requirements Proven record of leading cross function projects from ideation to implementation Previous experience with Machine Learning / GEN AI oversight or development Ability and flexibility to travel for business as required Desired Characteristics: 10+ years in the financial services industry including both analytic/modeling/quantitative experience and governance / policy related roles. Familiarity with consumer lending products and practices Sharp focus on accuracy with extreme attention to detail. Excellent Project Management Skills, as well as oral and written communication skills Proficient in Microsoft applications, including Excel Macros Tableau, Python or other program language Grade/Level: 13 The salary range for this position is 130 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Risk Management
School Bus Driver - Paid CDL Training Immediately hiring School Bus Drivers in Keystone Oaks, PA! Paid CDL training, flexible hours, no nights or weekends, and a chance to make a difference every day. Looking for a flexible, rewarding job close to home? Durham School Services is now hiring part-time and seasonal School Bus Drivers Keystone Oaks, PA. This is your chance to join a trusted, safety-focused transportation provider where your work makes a real difference for students, families, and the community. • Pay : $27.77/hour • Guaranteed Hours: 25/week • Location : 101 Castleview Road, Pittsburgh, PA 15234 Walk-In Interviews: Today: 9:00 am - 11:00am & 2:00pm -4:00pm Monday - Thursday 9:00 am - 11:00am & 2:00pm -4:00pm Bring a friend -apply together, interview on the spot , and start your new school bus driver career today! Why Join Durham School Services? • Competitive hourly pay with weekly direct deposit • Paid CDL training - We'll help you get your permit + pay you to train! • Flexible part-time schedule with split shifts (morning & afternoon) • No nights, weekends, or holidays - perfect work-life balance • Seasonal employment option with summers off • Guaranteed minimum hours with opportunities for extra routes and field trips • Access to benefits including medical, dental, vision, 401(k) (plan details vary by location) Eligible locations may also offer sign-on, attendance, or referral bonuses - ask us for details! A supportive, family-oriented work environment where safety is our priority Who Makes a Great School Bus Driver? We welcome applicants from all backgrounds: • New to commercial driving - we provide paid CDL training • Experienced drivers (CDL-A/B, delivery, shuttle, transit) • Veterans & military service members • Parents, retirees, and those seeking part-time or split-shift work • Customer service, retail, hospitality, camp counselors, coaches, school support staff • Medical transport drivers, nursing home drivers, patient transfer specialists, trades & mechanics Responsibilities: • Safely operate a school bus on assigned local routes • Transport students to and from school, sports, and events • Perform pre-trip and post-trip vehicle inspections • Maintain a clean, safe bus environment • Communicate courteously with students, parents, and school staff • Follow all federal, state, local, and company safety rules Company name is: Matthews Bus Company Qualifications Requirements: Valid driver's license with a clean driving record (no CDL needed to start). Must have held a driver's license for at least 3 years (5 years if applying in Tennessee). Minimum age: 21 (25 in Tennessee).If you've held a DOT-regulated driving role in the past 3 years, we must be able to verify that employment per DOT guidelines. Pass DOT drug screen, physical, and background check Compliance with DOT regulations (marijuana prohibited, even for medical use) Reliable attendance & safety-first attitude At Durham School Services, safety, reliability, and community are at the heart of what we do. Every day, our professional drivers safely transport students to and from school, field trips, and extracurricular activities while enjoying flexible, rewarding careers with industry-leading training and benefits . Company name is: Durham School Services Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers. We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. ndent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
03/28/2026
Full time
School Bus Driver - Paid CDL Training Immediately hiring School Bus Drivers in Keystone Oaks, PA! Paid CDL training, flexible hours, no nights or weekends, and a chance to make a difference every day. Looking for a flexible, rewarding job close to home? Durham School Services is now hiring part-time and seasonal School Bus Drivers Keystone Oaks, PA. This is your chance to join a trusted, safety-focused transportation provider where your work makes a real difference for students, families, and the community. • Pay : $27.77/hour • Guaranteed Hours: 25/week • Location : 101 Castleview Road, Pittsburgh, PA 15234 Walk-In Interviews: Today: 9:00 am - 11:00am & 2:00pm -4:00pm Monday - Thursday 9:00 am - 11:00am & 2:00pm -4:00pm Bring a friend -apply together, interview on the spot , and start your new school bus driver career today! Why Join Durham School Services? • Competitive hourly pay with weekly direct deposit • Paid CDL training - We'll help you get your permit + pay you to train! • Flexible part-time schedule with split shifts (morning & afternoon) • No nights, weekends, or holidays - perfect work-life balance • Seasonal employment option with summers off • Guaranteed minimum hours with opportunities for extra routes and field trips • Access to benefits including medical, dental, vision, 401(k) (plan details vary by location) Eligible locations may also offer sign-on, attendance, or referral bonuses - ask us for details! A supportive, family-oriented work environment where safety is our priority Who Makes a Great School Bus Driver? We welcome applicants from all backgrounds: • New to commercial driving - we provide paid CDL training • Experienced drivers (CDL-A/B, delivery, shuttle, transit) • Veterans & military service members • Parents, retirees, and those seeking part-time or split-shift work • Customer service, retail, hospitality, camp counselors, coaches, school support staff • Medical transport drivers, nursing home drivers, patient transfer specialists, trades & mechanics Responsibilities: • Safely operate a school bus on assigned local routes • Transport students to and from school, sports, and events • Perform pre-trip and post-trip vehicle inspections • Maintain a clean, safe bus environment • Communicate courteously with students, parents, and school staff • Follow all federal, state, local, and company safety rules Company name is: Matthews Bus Company Qualifications Requirements: Valid driver's license with a clean driving record (no CDL needed to start). Must have held a driver's license for at least 3 years (5 years if applying in Tennessee). Minimum age: 21 (25 in Tennessee).If you've held a DOT-regulated driving role in the past 3 years, we must be able to verify that employment per DOT guidelines. Pass DOT drug screen, physical, and background check Compliance with DOT regulations (marijuana prohibited, even for medical use) Reliable attendance & safety-first attitude At Durham School Services, safety, reliability, and community are at the heart of what we do. Every day, our professional drivers safely transport students to and from school, field trips, and extracurricular activities while enjoying flexible, rewarding careers with industry-leading training and benefits . Company name is: Durham School Services Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers. We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. ndent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
SUMMARY General Description: The Operations and Maintenance Engineering Supervisor provides support to the Deputy Director of Technical Operations in all activities as required to keep MARS facilities, Launch Pads, Airfield and support teams at an operationally ready state. Responsibilities and Duties: Provides direct oversight of O&M Engineers. Supports Technical Operations Director with process development improvements.Manages staff to ensure adequate support for testing, maintenance and launch activities.Works under direction of both Director and Deputy Director of Technical Operations to execute Operations strategy.Supports engineering tasks on an as needed basis. This can include participating in scheduled work, authoring Work Orders/Instructions, and reviewing papers for engineers.Manages staff training program requirements, provides verification of personnel readiness for operation.Provides recommendations to ensure staffing plans and development are aligned with the organization's operational commitments and strategic plan.Coaches, supports, and motivates a high performing team.Establishes and executes all operation plans including material, manufacturing, integration and test activities both internally and in collaboration with external departments/groups.Reviews and coordinates technical support to disposition constraints to near term and long-range program milestones in accordance with the operational constraints document/directive(s).Collaborates with others to improve processes, tools, documentation and management techniques to maximize engineering process execution excellence and quality.Collaborates with design engineering to resolve technical issues related to MARS operations and maintenance.Manages resources to effectively meet organizational goals and customer requirements as required.Supports mission management functions including direct customer interface & represents VSA/MARS, presenting deliverables at program technical reviews, proposal reviews, or other technical meetings. The above statements are intended to describe the general nature and level of work being performed by people assigned to this title. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. They are not intended to limit or in any way modify the right of supervisors to assign, direct, and control the work of employees under their supervision. EMPLOYMENT STANDARDS General Education College: Bachelor's Degree preferred or 10 years of related experience with at least 5 years working as an engineer supporting design changes, document authoring, non-conformance resolution. Major: Engineering or Science Job-Related Experience: 5 years directly related to operations and maintenance of aerospace, chemical processing, pressure systems, or similar operations environment. Advanced degree in engineering desired. A minimum of 5years of direct, practical work experience with space launch systems. Experience in a supervisory/managerial role of an engineering staff is desired. Certifications: Project Management Professional (PMP) certification is strongly preferred. Licenses, etc.: Must possess a valid driver's license. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They must have field experience in the operations and maintenance of aerospace systems; experience with cryogenic and pneumatic systems as well as launch pad experience is preferred. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires a strong technically orientated operations management background with a focus on pace launch ground systems with directly related work experience. Strong analytical and troubleshooting skills for the resolution of operational anomalies. Must have or have ability to develop understanding of launch range command, control, and communications systems and their interface with the launch pad. Must have or have ability to develop understanding of space launch pad fluid, high pressure gas, hydraulic, electrical and control, safety, and structural systems.While required work travel is rare, must be able to travel in support of launch activities.Must be able to maintain mental clarity and efficiency in work in a stressful operational environment.Must be able to work well with demanding customers to deliver confidence in ability and promote long-term business relationships.Must be able to understand, follow, and promote OSHA safety guidelines in the workplace.A 90-day probationary period is required of all newly hired and re-hired employees. Must be able to maintain secured access to the Mid-Atlantic Regional Spaceport and supporting facilities. CONDITIONS OF EMPLOYMENT Knowledge: Comprehensive understanding engineering disciplines and industry practices as applied to the operation of technical facilities. Familiar with design, construction, activation, operation, and decommissioning of complex systems. Understand operational support functions such as logistics, procurement, contracts, equipment maintenance, quality assurance-related process control systems, safety programs related to industrial operations, and environmental regulations as applied to support functions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Interprets drawings, specifications, blueprints, schematics, diagrams and sketches.Skills Proficient with Microsoft Office or related programsEffective verbal and written communication skillsOrganization and attention to detailSharePoint experience preferred.Abilities Read, analyze and interpret complex documentsRespond Effectively to the most sensitive inquiries or complaintsPrepare technical presentations as either an informative lesson for department and broader company or for pitching technical system/configuration changes to those who have decision making authority.Work with and apply mathematical concepts, such as fractions, percentages, ratios, and proportions to practical situationsDefine problems, collect data, establish facts, and draw valid conclusions that facilitate efficient disposition and documentationAbility to work with employees at all levels of the organizationAbility to provide the highest level of customer service to both internal and external customersAbility to communicate complex information to non-technical individuals in a more accessible way. Competencies: LeadershipProblem Solving Project ManagementAdaptabilityResponsibilityCreativityAnalytical SkillsCritical ThinkingEmotional IntelligenceCultural Awareness and CommunicationThe demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In certain situations, employee may be asked to respond to emergencies, during work hours or outside of work hours, based on the needs of the Authority. Physical Demands: Regularly required to sit. use hands to manipulate, handle, or feel and talk or hear. Frequently required to reach with hands and arms. Occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawlThe employee must regularly lift and /or move up to 40 pounds, frequently lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Mental/Sensory: Conveys information and ideas clearly, both orally and in written English. Anticipates, prevents, identifies, and solves problems in the workplace. Assimilates complex information. Listens to, comprehends, and clarifies concerns and issues raised by colleagues and clients. Emergency situations may present unpredictable scenarios, not anticipated this job description.Emotional: Works well in stressful, high-pressure work environment. Maintains composure and objectivity. Is respectful. Works with diverse personalities and levels. Exercises a high degree of discretion when handling confidential data, documents, correspondences, and other information. Handles multiple priorities and adapts to frequent change. Work Environment: The employee is regularly exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to risk of radiation and vibration. Work environment involves significant risks with exposure to potentially dangerous or extremely adverse conditions which require a range of safety and other precautions, e.g. fieldwork on launch pads, near high pressure and cryogenic systems, near extremely energetic materials. The employee is occasionally exposed to wet and/or humid conditions (non-weather), working near moving mechanical parts, outdoor weather conditions. extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually loud. Must be able to obtain and maintain eligibility for issuance of a NASA credential. Must be able to pass a pre-employment background check and drug test. PI6d37a2c1c6fd-4530
03/28/2026
Full time
SUMMARY General Description: The Operations and Maintenance Engineering Supervisor provides support to the Deputy Director of Technical Operations in all activities as required to keep MARS facilities, Launch Pads, Airfield and support teams at an operationally ready state. Responsibilities and Duties: Provides direct oversight of O&M Engineers. Supports Technical Operations Director with process development improvements.Manages staff to ensure adequate support for testing, maintenance and launch activities.Works under direction of both Director and Deputy Director of Technical Operations to execute Operations strategy.Supports engineering tasks on an as needed basis. This can include participating in scheduled work, authoring Work Orders/Instructions, and reviewing papers for engineers.Manages staff training program requirements, provides verification of personnel readiness for operation.Provides recommendations to ensure staffing plans and development are aligned with the organization's operational commitments and strategic plan.Coaches, supports, and motivates a high performing team.Establishes and executes all operation plans including material, manufacturing, integration and test activities both internally and in collaboration with external departments/groups.Reviews and coordinates technical support to disposition constraints to near term and long-range program milestones in accordance with the operational constraints document/directive(s).Collaborates with others to improve processes, tools, documentation and management techniques to maximize engineering process execution excellence and quality.Collaborates with design engineering to resolve technical issues related to MARS operations and maintenance.Manages resources to effectively meet organizational goals and customer requirements as required.Supports mission management functions including direct customer interface & represents VSA/MARS, presenting deliverables at program technical reviews, proposal reviews, or other technical meetings. The above statements are intended to describe the general nature and level of work being performed by people assigned to this title. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. They are not intended to limit or in any way modify the right of supervisors to assign, direct, and control the work of employees under their supervision. EMPLOYMENT STANDARDS General Education College: Bachelor's Degree preferred or 10 years of related experience with at least 5 years working as an engineer supporting design changes, document authoring, non-conformance resolution. Major: Engineering or Science Job-Related Experience: 5 years directly related to operations and maintenance of aerospace, chemical processing, pressure systems, or similar operations environment. Advanced degree in engineering desired. A minimum of 5years of direct, practical work experience with space launch systems. Experience in a supervisory/managerial role of an engineering staff is desired. Certifications: Project Management Professional (PMP) certification is strongly preferred. Licenses, etc.: Must possess a valid driver's license. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They must have field experience in the operations and maintenance of aerospace systems; experience with cryogenic and pneumatic systems as well as launch pad experience is preferred. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires a strong technically orientated operations management background with a focus on pace launch ground systems with directly related work experience. Strong analytical and troubleshooting skills for the resolution of operational anomalies. Must have or have ability to develop understanding of launch range command, control, and communications systems and their interface with the launch pad. Must have or have ability to develop understanding of space launch pad fluid, high pressure gas, hydraulic, electrical and control, safety, and structural systems.While required work travel is rare, must be able to travel in support of launch activities.Must be able to maintain mental clarity and efficiency in work in a stressful operational environment.Must be able to work well with demanding customers to deliver confidence in ability and promote long-term business relationships.Must be able to understand, follow, and promote OSHA safety guidelines in the workplace.A 90-day probationary period is required of all newly hired and re-hired employees. Must be able to maintain secured access to the Mid-Atlantic Regional Spaceport and supporting facilities. CONDITIONS OF EMPLOYMENT Knowledge: Comprehensive understanding engineering disciplines and industry practices as applied to the operation of technical facilities. Familiar with design, construction, activation, operation, and decommissioning of complex systems. Understand operational support functions such as logistics, procurement, contracts, equipment maintenance, quality assurance-related process control systems, safety programs related to industrial operations, and environmental regulations as applied to support functions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Interprets drawings, specifications, blueprints, schematics, diagrams and sketches.Skills Proficient with Microsoft Office or related programsEffective verbal and written communication skillsOrganization and attention to detailSharePoint experience preferred.Abilities Read, analyze and interpret complex documentsRespond Effectively to the most sensitive inquiries or complaintsPrepare technical presentations as either an informative lesson for department and broader company or for pitching technical system/configuration changes to those who have decision making authority.Work with and apply mathematical concepts, such as fractions, percentages, ratios, and proportions to practical situationsDefine problems, collect data, establish facts, and draw valid conclusions that facilitate efficient disposition and documentationAbility to work with employees at all levels of the organizationAbility to provide the highest level of customer service to both internal and external customersAbility to communicate complex information to non-technical individuals in a more accessible way. Competencies: LeadershipProblem Solving Project ManagementAdaptabilityResponsibilityCreativityAnalytical SkillsCritical ThinkingEmotional IntelligenceCultural Awareness and CommunicationThe demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In certain situations, employee may be asked to respond to emergencies, during work hours or outside of work hours, based on the needs of the Authority. Physical Demands: Regularly required to sit. use hands to manipulate, handle, or feel and talk or hear. Frequently required to reach with hands and arms. Occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawlThe employee must regularly lift and /or move up to 40 pounds, frequently lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Mental/Sensory: Conveys information and ideas clearly, both orally and in written English. Anticipates, prevents, identifies, and solves problems in the workplace. Assimilates complex information. Listens to, comprehends, and clarifies concerns and issues raised by colleagues and clients. Emergency situations may present unpredictable scenarios, not anticipated this job description.Emotional: Works well in stressful, high-pressure work environment. Maintains composure and objectivity. Is respectful. Works with diverse personalities and levels. Exercises a high degree of discretion when handling confidential data, documents, correspondences, and other information. Handles multiple priorities and adapts to frequent change. Work Environment: The employee is regularly exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to risk of radiation and vibration. Work environment involves significant risks with exposure to potentially dangerous or extremely adverse conditions which require a range of safety and other precautions, e.g. fieldwork on launch pads, near high pressure and cryogenic systems, near extremely energetic materials. The employee is occasionally exposed to wet and/or humid conditions (non-weather), working near moving mechanical parts, outdoor weather conditions. extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually loud. Must be able to obtain and maintain eligibility for issuance of a NASA credential. Must be able to pass a pre-employment background check and drug test. PI6d37a2c1c6fd-4530
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
03/28/2026
Full time
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Growth Specialist Position: Full Time, Hourly, Non exempt Job Title: Growth Specialist Reports to: Head of Growth Location: Cleveland, OH (Hybrid option available after completion of successful probationary period) Hourly Rate: $20-$23 per hour About DigitalC DigitalC is a nonprofit technology social enterprise headquartered in Cleveland that has built and now operates America's fastest-growing community-based broadband network. Our purpose is simple: we connect people. We deliver high-speed home internet and digital skills training at citywide scale in neighborhoods long underserved by traditional providers-proving that a nonprofit model can outperform legacy telecom approaches. In only 18 months, we completed the buildout of a citywide network and connected thousands of households, establishing what is now recognized nationally as The Cleveland Model. Our mission is to bridge the digital divide-for good-by pairing world-class infrastructure with the systems and support residents need to fully participate in the digital age. We treat broadband access not as the foundation for opportunity, stability, and growth. Our vision is to change the world, one connection at a time. Job Summary: The Growth Specialist will play a key role in expanding access to high-speed home internet across Cleveland by helping new customers subscribe to Canopy, DigitalC's internet service. This role will focus on high-volume outbound calling, community outreach, and lead follow-up to identify potential subscribers and guide them through the process of signing up for service. The Growth Specialist will work closely with the Customer Experience and Installation teams to ensure customers understand installation requirements and experience a smooth onboarding process. Success in this role will require strong communication skills, persistence, task orientation, and a genuine interest in helping connect Cleveland residents to superior internet service that supports work, education, and daily life. Responsibilities: Contact potential customers from a provided list to introduce Canopy home internet services and schedule installations. Conduct high-volume outbound calls to follow up on leads generated from marketing campaigns and community outreach. Utilize sales tools such as HubSpot with Serviceability Score (Serviceability Tool) to prioritize high-scoring leads, and eliminate those not qualifying. Engage in strategic community outreach to promote DigitalC's services, including attending local events, door-to-door outreach, and partnerships with local organizations. Conduct basic market and competitor research to better understand customer needs and position Canopy as a strong solution. Build rapport with potential customers, explain service benefits, and address concerns or objections. Guide customers through the process of signing up for Canopy's internet service, ensuring they understand installation requirements and what to expect during the installation process. Proactively schedule installations and coordinate with internal teams to ensure timely service delivery. Address customer concerns to reduce last-minute cancellations and improve conversion rates. Provide excellent customer service to maintain customer satisfaction and support long-term relationships. Meet outreach and subscriber growth targets through direct outreach and follow-up activities. Track sales activity, customer interactions, and outcomes in HubSpot and provide regular reports to leadership. Perform other related duties as needed to support team operations, customer growth initiatives, and organizational goals Qualifications: Proven experience in sales, customer engagement, community outreach, or a related role. Strong phone communication skills and comfort with high-volume outbound calling. Familiarity with sales tools such as HubSpot or other CRM systems is preferred. Ability to effectively manage customer relationships and address objections or concerns. Self-motivated with a goal-oriented mindset and the ability to work independently. Comfortable working in a fast-paced, mission-driven environment. Basic knowledge of market research and competitor awareness is a plus. Benefits: We offer a comprehensive benefits package to support your health, financial security, and time away from work. Medical coverage for all full-time employees, with dental and vision coverage fully paid for employees and their dependents. Employer paid short and long term disability, life insurance, and AD&D coverage. 401(k) plan with a competitive company match. Generous paid time off, including vacation and paid holidays. DigitalC is an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law. I understand that DigitalC is an at-will employer and neither the completion of this application nor any other part of my consideration for employment establishes any obligation for DigitalC to hire me. If I am hired, I understand that either DigitalC or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of DigitalC has the authority to make any assurance to the contrary. Powered by JazzHR PI9d35ac61410e-4069
03/28/2026
Full time
Growth Specialist Position: Full Time, Hourly, Non exempt Job Title: Growth Specialist Reports to: Head of Growth Location: Cleveland, OH (Hybrid option available after completion of successful probationary period) Hourly Rate: $20-$23 per hour About DigitalC DigitalC is a nonprofit technology social enterprise headquartered in Cleveland that has built and now operates America's fastest-growing community-based broadband network. Our purpose is simple: we connect people. We deliver high-speed home internet and digital skills training at citywide scale in neighborhoods long underserved by traditional providers-proving that a nonprofit model can outperform legacy telecom approaches. In only 18 months, we completed the buildout of a citywide network and connected thousands of households, establishing what is now recognized nationally as The Cleveland Model. Our mission is to bridge the digital divide-for good-by pairing world-class infrastructure with the systems and support residents need to fully participate in the digital age. We treat broadband access not as the foundation for opportunity, stability, and growth. Our vision is to change the world, one connection at a time. Job Summary: The Growth Specialist will play a key role in expanding access to high-speed home internet across Cleveland by helping new customers subscribe to Canopy, DigitalC's internet service. This role will focus on high-volume outbound calling, community outreach, and lead follow-up to identify potential subscribers and guide them through the process of signing up for service. The Growth Specialist will work closely with the Customer Experience and Installation teams to ensure customers understand installation requirements and experience a smooth onboarding process. Success in this role will require strong communication skills, persistence, task orientation, and a genuine interest in helping connect Cleveland residents to superior internet service that supports work, education, and daily life. Responsibilities: Contact potential customers from a provided list to introduce Canopy home internet services and schedule installations. Conduct high-volume outbound calls to follow up on leads generated from marketing campaigns and community outreach. Utilize sales tools such as HubSpot with Serviceability Score (Serviceability Tool) to prioritize high-scoring leads, and eliminate those not qualifying. Engage in strategic community outreach to promote DigitalC's services, including attending local events, door-to-door outreach, and partnerships with local organizations. Conduct basic market and competitor research to better understand customer needs and position Canopy as a strong solution. Build rapport with potential customers, explain service benefits, and address concerns or objections. Guide customers through the process of signing up for Canopy's internet service, ensuring they understand installation requirements and what to expect during the installation process. Proactively schedule installations and coordinate with internal teams to ensure timely service delivery. Address customer concerns to reduce last-minute cancellations and improve conversion rates. Provide excellent customer service to maintain customer satisfaction and support long-term relationships. Meet outreach and subscriber growth targets through direct outreach and follow-up activities. Track sales activity, customer interactions, and outcomes in HubSpot and provide regular reports to leadership. Perform other related duties as needed to support team operations, customer growth initiatives, and organizational goals Qualifications: Proven experience in sales, customer engagement, community outreach, or a related role. Strong phone communication skills and comfort with high-volume outbound calling. Familiarity with sales tools such as HubSpot or other CRM systems is preferred. Ability to effectively manage customer relationships and address objections or concerns. Self-motivated with a goal-oriented mindset and the ability to work independently. Comfortable working in a fast-paced, mission-driven environment. Basic knowledge of market research and competitor awareness is a plus. Benefits: We offer a comprehensive benefits package to support your health, financial security, and time away from work. Medical coverage for all full-time employees, with dental and vision coverage fully paid for employees and their dependents. Employer paid short and long term disability, life insurance, and AD&D coverage. 401(k) plan with a competitive company match. Generous paid time off, including vacation and paid holidays. DigitalC is an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law. I understand that DigitalC is an at-will employer and neither the completion of this application nor any other part of my consideration for employment establishes any obligation for DigitalC to hire me. If I am hired, I understand that either DigitalC or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of DigitalC has the authority to make any assurance to the contrary. Powered by JazzHR PI9d35ac61410e-4069
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
03/28/2026
Full time
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description: Tiger Fuel is looking for a driven Outside Sales Representative to grow a sales territory by delivering reliable propane energy solutions to homeowners, builders, and businesses. This is a high-autonomy, high-earning role where your success is in your hands. You'll sell propane systems, standby generators, fireplaces, and outdoor living products that customers depend on for comfort, reliability, and energy independence. If you thrive on building relationships, closing deals, and managing your own territory , this is your chance to join a growing company in a stable, expanding industry. The job: Own and grow your territory by prospecting for new residential & commercial accounts Build relationships with builders, contractors, and property managers Present tailored propane, generator, and hearth solutions to meet customer needs Close sales and maximize revenue through follow-ups and consultative selling Coordinate projects from sales to installation , working with internal teams and vendors Attend trade shows, professional events, and community activities to generate leads Deliver exceptional service that drives repeat business and referrals Requirements: 3+ years of outside sales experience (propane, HVAC, generators, tankless water heaters and construction preferred) Proven ability to build trust, negotiate, and close deals Strong technical aptitude and interest in energy solutions Valid driver's license and willingness to travel locally Excellent communication, organization, and CRM skills Self-motivated, goal-oriented, and results-driven Competitive base + uncapped commissions Autonomy to manage your own territory and career growth Work with innovative energy products customers rely on Collaborative, supportive team culture Opportunity to grow your sales career in a stable, expanding industry Compensation details: 0 Yearly Salary PI50cda77d4c5a-0266
03/28/2026
Full time
Description: Tiger Fuel is looking for a driven Outside Sales Representative to grow a sales territory by delivering reliable propane energy solutions to homeowners, builders, and businesses. This is a high-autonomy, high-earning role where your success is in your hands. You'll sell propane systems, standby generators, fireplaces, and outdoor living products that customers depend on for comfort, reliability, and energy independence. If you thrive on building relationships, closing deals, and managing your own territory , this is your chance to join a growing company in a stable, expanding industry. The job: Own and grow your territory by prospecting for new residential & commercial accounts Build relationships with builders, contractors, and property managers Present tailored propane, generator, and hearth solutions to meet customer needs Close sales and maximize revenue through follow-ups and consultative selling Coordinate projects from sales to installation , working with internal teams and vendors Attend trade shows, professional events, and community activities to generate leads Deliver exceptional service that drives repeat business and referrals Requirements: 3+ years of outside sales experience (propane, HVAC, generators, tankless water heaters and construction preferred) Proven ability to build trust, negotiate, and close deals Strong technical aptitude and interest in energy solutions Valid driver's license and willingness to travel locally Excellent communication, organization, and CRM skills Self-motivated, goal-oriented, and results-driven Competitive base + uncapped commissions Autonomy to manage your own territory and career growth Work with innovative energy products customers rely on Collaborative, supportive team culture Opportunity to grow your sales career in a stable, expanding industry Compensation details: 0 Yearly Salary PI50cda77d4c5a-0266
SUMMARY General Description: The Operations and Maintenance Engineering Supervisor provides support to the Deputy Director of Technical Operations in all activities as required to keep MARS facilities, Launch Pads, Airfield and support teams at an operationally ready state. Responsibilities and Duties: Provides direct oversight of O&M Engineers. Supports Technical Operations Director with process development improvements.Manages staff to ensure adequate support for testing, maintenance and launch activities.Works under direction of both Director and Deputy Director of Technical Operations to execute Operations strategy.Supports engineering tasks on an as needed basis. This can include participating in scheduled work, authoring Work Orders/Instructions, and reviewing papers for engineers.Manages staff training program requirements, provides verification of personnel readiness for operation.Provides recommendations to ensure staffing plans and development are aligned with the organization's operational commitments and strategic plan.Coaches, supports, and motivates a high performing team.Establishes and executes all operation plans including material, manufacturing, integration and test activities both internally and in collaboration with external departments/groups.Reviews and coordinates technical support to disposition constraints to near term and long-range program milestones in accordance with the operational constraints document/directive(s).Collaborates with others to improve processes, tools, documentation and management techniques to maximize engineering process execution excellence and quality.Collaborates with design engineering to resolve technical issues related to MARS operations and maintenance.Manages resources to effectively meet organizational goals and customer requirements as required.Supports mission management functions including direct customer interface & represents VSA/MARS, presenting deliverables at program technical reviews, proposal reviews, or other technical meetings. The above statements are intended to describe the general nature and level of work being performed by people assigned to this title. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. They are not intended to limit or in any way modify the right of supervisors to assign, direct, and control the work of employees under their supervision. EMPLOYMENT STANDARDS General Education College: Bachelor's Degree preferred or 10 years of related experience with at least 5 years working as an engineer supporting design changes, document authoring, non-conformance resolution. Major: Engineering or Science Job-Related Experience: 5 years directly related to operations and maintenance of aerospace, chemical processing, pressure systems, or similar operations environment. Advanced degree in engineering desired. A minimum of 5years of direct, practical work experience with space launch systems. Experience in a supervisory/managerial role of an engineering staff is desired. Certifications: Project Management Professional (PMP) certification is strongly preferred. Licenses, etc.: Must possess a valid driver's license. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They must have field experience in the operations and maintenance of aerospace systems; experience with cryogenic and pneumatic systems as well as launch pad experience is preferred. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires a strong technically orientated operations management background with a focus on pace launch ground systems with directly related work experience. Strong analytical and troubleshooting skills for the resolution of operational anomalies. Must have or have ability to develop understanding of launch range command, control, and communications systems and their interface with the launch pad. Must have or have ability to develop understanding of space launch pad fluid, high pressure gas, hydraulic, electrical and control, safety, and structural systems.While required work travel is rare, must be able to travel in support of launch activities.Must be able to maintain mental clarity and efficiency in work in a stressful operational environment.Must be able to work well with demanding customers to deliver confidence in ability and promote long-term business relationships.Must be able to understand, follow, and promote OSHA safety guidelines in the workplace.A 90-day probationary period is required of all newly hired and re-hired employees. Must be able to maintain secured access to the Mid-Atlantic Regional Spaceport and supporting facilities. CONDITIONS OF EMPLOYMENT Knowledge: Comprehensive understanding engineering disciplines and industry practices as applied to the operation of technical facilities. Familiar with design, construction, activation, operation, and decommissioning of complex systems. Understand operational support functions such as logistics, procurement, contracts, equipment maintenance, quality assurance-related process control systems, safety programs related to industrial operations, and environmental regulations as applied to support functions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Interprets drawings, specifications, blueprints, schematics, diagrams and sketches.Skills Proficient with Microsoft Office or related programsEffective verbal and written communication skillsOrganization and attention to detailSharePoint experience preferred.Abilities Read, analyze and interpret complex documentsRespond Effectively to the most sensitive inquiries or complaintsPrepare technical presentations as either an informative lesson for department and broader company or for pitching technical system/configuration changes to those who have decision making authority.Work with and apply mathematical concepts, such as fractions, percentages, ratios, and proportions to practical situationsDefine problems, collect data, establish facts, and draw valid conclusions that facilitate efficient disposition and documentationAbility to work with employees at all levels of the organizationAbility to provide the highest level of customer service to both internal and external customersAbility to communicate complex information to non-technical individuals in a more accessible way. Competencies: LeadershipProblem Solving Project ManagementAdaptabilityResponsibilityCreativityAnalytical SkillsCritical ThinkingEmotional IntelligenceCultural Awareness and CommunicationThe demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In certain situations, employee may be asked to respond to emergencies, during work hours or outside of work hours, based on the needs of the Authority. Physical Demands: Regularly required to sit. use hands to manipulate, handle, or feel and talk or hear. Frequently required to reach with hands and arms. Occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawlThe employee must regularly lift and /or move up to 40 pounds, frequently lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Mental/Sensory: Conveys information and ideas clearly, both orally and in written English. Anticipates, prevents, identifies, and solves problems in the workplace. Assimilates complex information. Listens to, comprehends, and clarifies concerns and issues raised by colleagues and clients. Emergency situations may present unpredictable scenarios, not anticipated this job description.Emotional: Works well in stressful, high-pressure work environment. Maintains composure and objectivity. Is respectful. Works with diverse personalities and levels. Exercises a high degree of discretion when handling confidential data, documents, correspondences, and other information. Handles multiple priorities and adapts to frequent change. Work Environment: The employee is regularly exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to risk of radiation and vibration. Work environment involves significant risks with exposure to potentially dangerous or extremely adverse conditions which require a range of safety and other precautions, e.g. fieldwork on launch pads, near high pressure and cryogenic systems, near extremely energetic materials. The employee is occasionally exposed to wet and/or humid conditions (non-weather), working near moving mechanical parts, outdoor weather conditions. extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually loud. Must be able to obtain and maintain eligibility for issuance of a NASA credential. Must be able to pass a pre-employment background check and drug test. PI6d37a2c1c6fd-4530
03/28/2026
Full time
SUMMARY General Description: The Operations and Maintenance Engineering Supervisor provides support to the Deputy Director of Technical Operations in all activities as required to keep MARS facilities, Launch Pads, Airfield and support teams at an operationally ready state. Responsibilities and Duties: Provides direct oversight of O&M Engineers. Supports Technical Operations Director with process development improvements.Manages staff to ensure adequate support for testing, maintenance and launch activities.Works under direction of both Director and Deputy Director of Technical Operations to execute Operations strategy.Supports engineering tasks on an as needed basis. This can include participating in scheduled work, authoring Work Orders/Instructions, and reviewing papers for engineers.Manages staff training program requirements, provides verification of personnel readiness for operation.Provides recommendations to ensure staffing plans and development are aligned with the organization's operational commitments and strategic plan.Coaches, supports, and motivates a high performing team.Establishes and executes all operation plans including material, manufacturing, integration and test activities both internally and in collaboration with external departments/groups.Reviews and coordinates technical support to disposition constraints to near term and long-range program milestones in accordance with the operational constraints document/directive(s).Collaborates with others to improve processes, tools, documentation and management techniques to maximize engineering process execution excellence and quality.Collaborates with design engineering to resolve technical issues related to MARS operations and maintenance.Manages resources to effectively meet organizational goals and customer requirements as required.Supports mission management functions including direct customer interface & represents VSA/MARS, presenting deliverables at program technical reviews, proposal reviews, or other technical meetings. The above statements are intended to describe the general nature and level of work being performed by people assigned to this title. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. They are not intended to limit or in any way modify the right of supervisors to assign, direct, and control the work of employees under their supervision. EMPLOYMENT STANDARDS General Education College: Bachelor's Degree preferred or 10 years of related experience with at least 5 years working as an engineer supporting design changes, document authoring, non-conformance resolution. Major: Engineering or Science Job-Related Experience: 5 years directly related to operations and maintenance of aerospace, chemical processing, pressure systems, or similar operations environment. Advanced degree in engineering desired. A minimum of 5years of direct, practical work experience with space launch systems. Experience in a supervisory/managerial role of an engineering staff is desired. Certifications: Project Management Professional (PMP) certification is strongly preferred. Licenses, etc.: Must possess a valid driver's license. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They must have field experience in the operations and maintenance of aerospace systems; experience with cryogenic and pneumatic systems as well as launch pad experience is preferred. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires a strong technically orientated operations management background with a focus on pace launch ground systems with directly related work experience. Strong analytical and troubleshooting skills for the resolution of operational anomalies. Must have or have ability to develop understanding of launch range command, control, and communications systems and their interface with the launch pad. Must have or have ability to develop understanding of space launch pad fluid, high pressure gas, hydraulic, electrical and control, safety, and structural systems.While required work travel is rare, must be able to travel in support of launch activities.Must be able to maintain mental clarity and efficiency in work in a stressful operational environment.Must be able to work well with demanding customers to deliver confidence in ability and promote long-term business relationships.Must be able to understand, follow, and promote OSHA safety guidelines in the workplace.A 90-day probationary period is required of all newly hired and re-hired employees. Must be able to maintain secured access to the Mid-Atlantic Regional Spaceport and supporting facilities. CONDITIONS OF EMPLOYMENT Knowledge: Comprehensive understanding engineering disciplines and industry practices as applied to the operation of technical facilities. Familiar with design, construction, activation, operation, and decommissioning of complex systems. Understand operational support functions such as logistics, procurement, contracts, equipment maintenance, quality assurance-related process control systems, safety programs related to industrial operations, and environmental regulations as applied to support functions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Interprets drawings, specifications, blueprints, schematics, diagrams and sketches.Skills Proficient with Microsoft Office or related programsEffective verbal and written communication skillsOrganization and attention to detailSharePoint experience preferred.Abilities Read, analyze and interpret complex documentsRespond Effectively to the most sensitive inquiries or complaintsPrepare technical presentations as either an informative lesson for department and broader company or for pitching technical system/configuration changes to those who have decision making authority.Work with and apply mathematical concepts, such as fractions, percentages, ratios, and proportions to practical situationsDefine problems, collect data, establish facts, and draw valid conclusions that facilitate efficient disposition and documentationAbility to work with employees at all levels of the organizationAbility to provide the highest level of customer service to both internal and external customersAbility to communicate complex information to non-technical individuals in a more accessible way. Competencies: LeadershipProblem Solving Project ManagementAdaptabilityResponsibilityCreativityAnalytical SkillsCritical ThinkingEmotional IntelligenceCultural Awareness and CommunicationThe demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In certain situations, employee may be asked to respond to emergencies, during work hours or outside of work hours, based on the needs of the Authority. Physical Demands: Regularly required to sit. use hands to manipulate, handle, or feel and talk or hear. Frequently required to reach with hands and arms. Occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawlThe employee must regularly lift and /or move up to 40 pounds, frequently lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Mental/Sensory: Conveys information and ideas clearly, both orally and in written English. Anticipates, prevents, identifies, and solves problems in the workplace. Assimilates complex information. Listens to, comprehends, and clarifies concerns and issues raised by colleagues and clients. Emergency situations may present unpredictable scenarios, not anticipated this job description.Emotional: Works well in stressful, high-pressure work environment. Maintains composure and objectivity. Is respectful. Works with diverse personalities and levels. Exercises a high degree of discretion when handling confidential data, documents, correspondences, and other information. Handles multiple priorities and adapts to frequent change. Work Environment: The employee is regularly exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to risk of radiation and vibration. Work environment involves significant risks with exposure to potentially dangerous or extremely adverse conditions which require a range of safety and other precautions, e.g. fieldwork on launch pads, near high pressure and cryogenic systems, near extremely energetic materials. The employee is occasionally exposed to wet and/or humid conditions (non-weather), working near moving mechanical parts, outdoor weather conditions. extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually loud. Must be able to obtain and maintain eligibility for issuance of a NASA credential. Must be able to pass a pre-employment background check and drug test. PI6d37a2c1c6fd-4530
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
03/28/2026
Full time
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
