Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely. Key Duties: Load and offload luggage and cargo, transporting to various airport locations. Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases. Marshals and pushes back aircraft. Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system. Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches. Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks. Execute aircraft tow operations if required. Performs other duties as assigned. Day in the Life: For a preview of a day in the life of a Horizon Ground Service Agent, view the video below. If you are unable to view the video click here. Job-Specific Experience, Education & Skills: Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $18.32/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Redmond, OR - Airport Featured Job: 0 A Y - T2 L
04/14/2026
Full time
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely. Key Duties: Load and offload luggage and cargo, transporting to various airport locations. Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases. Marshals and pushes back aircraft. Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system. Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches. Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks. Execute aircraft tow operations if required. Performs other duties as assigned. Day in the Life: For a preview of a day in the life of a Horizon Ground Service Agent, view the video below. If you are unable to view the video click here. Job-Specific Experience, Education & Skills: Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $18.32/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Redmond, OR - Airport Featured Job: 0 A Y - T2 L
Company: Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Station Agent role works in a fast-paced environment performing both Customer Service and Ramp Service Agent functions, keeping flights running safely and smoothly. This role is responsible for assisting guests with travel needs at Alaska Airlines (AS). This is a union represented position. Key Duties: Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment. Responsible for servicing aircraft while on the ground, involving the loading, unloading, packing, and securing of cargo and equipment in aircraft. Load and offload luggage and cargo with the use of conveyor belts or forklifts. Transport luggage and cargo to various airport locations. Maintain ramp and warehouse areas. Marshal and push back aircraft. Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades. Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security). Process and secure passenger luggage. Job-Specific Experience, Education & Skills: Required A minimum of 2 years of customer service or community service experience. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Must be able to bend, stoop, squat, reach, and grasp. Posses exceptional interpersonal and communication skills (e.g., verbal, written, listening). Typing speed of at least 25 words per minute (WPM) Flexibility to work varied shifts, weekends, holidays. Ability to communicate in English. Ability to obtain airport security clearance. Ability to lift 75 lbs. Ability to learn and operate a computerized reservation system. Ability to anticipate needs in a fast-paced environment. Ability to adapt to performing work according to set procedures. Must have a good attendance and punctuality record. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the United States (US) Preferred Knowledge of operations with industrial equipment and previous experience Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $21.95/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Gustavus Featured Job: 0 A Y - T3
04/14/2026
Full time
Company: Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Station Agent role works in a fast-paced environment performing both Customer Service and Ramp Service Agent functions, keeping flights running safely and smoothly. This role is responsible for assisting guests with travel needs at Alaska Airlines (AS). This is a union represented position. Key Duties: Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment. Responsible for servicing aircraft while on the ground, involving the loading, unloading, packing, and securing of cargo and equipment in aircraft. Load and offload luggage and cargo with the use of conveyor belts or forklifts. Transport luggage and cargo to various airport locations. Maintain ramp and warehouse areas. Marshal and push back aircraft. Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades. Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security). Process and secure passenger luggage. Job-Specific Experience, Education & Skills: Required A minimum of 2 years of customer service or community service experience. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Must be able to bend, stoop, squat, reach, and grasp. Posses exceptional interpersonal and communication skills (e.g., verbal, written, listening). Typing speed of at least 25 words per minute (WPM) Flexibility to work varied shifts, weekends, holidays. Ability to communicate in English. Ability to obtain airport security clearance. Ability to lift 75 lbs. Ability to learn and operate a computerized reservation system. Ability to anticipate needs in a fast-paced environment. Ability to adapt to performing work according to set procedures. Must have a good attendance and punctuality record. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the United States (US) Preferred Knowledge of operations with industrial equipment and previous experience Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $21.95/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Gustavus Featured Job: 0 A Y - T3
Carolina Restoration Services of North Carolina Inc
Morrisville, North Carolina
Employment type: Full-time Exempt Hours: 7:00am-4:00pm Monday - Friday (hours may vary) and after-hours as needed Benefits: Excellent benefits package including: Health, Vision, Dental insurance Retirement plan with company match Paid time-off Paid holidays The Emergency Services Project Manager is responsible for responding to and managing emergency mitigation projects, both residential and commercial, resulting in property damage caused by water, fire, smoke, wind, and other natural disasters. This position requires the ability to simultaneously manage multiple emergency mitigation projects at various stages of mitigation and dry-out. It requires job site visits, customer interactions, scheduling crews and is responsibility for overseeing water extraction, demo/clean-up, board-up, structural dry-out and jobsite safety. The ideal candidate will have prior experience in the mitigation/restoration industry. Just as important is demonstrating superior customer service skills, the ability to manage crews in a positive manner as well as provide timely communication, maintain current job status notes digitally and obtain all required job specific documentation and payments. In addition, have a positive attitude, demonstrated leadership skills, and be organized, motivated, detail oriented, customer focused and a problem solver. The position requires working a fter hours/on-call beyond your normal workday. This may mean nights, weekends and/or holidays . As well as occasional overnight travel to assist with storm related emergency mitigation operations. Overall Responsibilities: Professionally represent the company's Purpose and Core Values Assess damages as needed to create professional, well organized, thorough estimates within designated time frames using Xactimate. Adhere to company SOP's, including accurate job costing, homeowner communications and job notations in DASH. Provide timely communications with customers, insurance adjusters and agents. Organize and manage multiple emergency service mitigation projects simultaneously. Create invoices for completed jobs and submit per company invoicing protocol. Maintain acceptable sales levels and profit margins. Responsible for managing crews, overseeing quality and ensuring excellent customer service. Generate daily Work Orders; assign jobs and coordinate crews. Assure all team members are working according to industry standards and protocols. Make sure the job site is broom clean, safe, and secure at all times. Be available for on-call emergency services and after-hours work on a rotational basis. Physical Demands: Medium Work - Exerting up to 50lbs of force occasionally and/or up to 30 pounds of force frequently or up to 10lbs of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. In addition: Standing - For sustained periods of time Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Balancing - Maintaining body equilibrium to prevent falling. Stooping - Bending body downward and forward by bending spine at the waist. Kneeling - Bending legs at knee to come to a rest on knee or knees. Crouching - Bending body downward and forward by bending leg and spine. Crawling - Moving about on hands and knees or hands and feet. Fine Manipulation - Picking, pinching, typing or otherwise working, primarily with fingers rather than the whole hand as in handling. Repetitive Motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Grasping - Applying pressure to an object with the fingers and palm. Talking - Expressing or exchanging ideas by means of the spoken word to others accurately and quickly when necessary. Hearing - Receiving detailed information through oral communication at normal speaking levels with or without correction. Vision - Close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer monitor, and reading with or without correction. Visual acuity to operate a motor vehicle and determine the accuracy, neatness and thoroughness of work performed with or without correction. Work environment: Generally, work is performed at various jobsites as necessary to supervise safety and quality of work being performed. Sometime being in an office environment is required to complete paperwork. Activities occur inside and outside and subject to: Weather and temperature changes. Noise Hazards such as moving vehicles, proximity to moving mechanical parts, electrical current, high places, high heat and exposure to chemicals. Atmospheric conditions such as; fumes, odors, dust, mists, gases or poor ventilation Close quarters: crawl spaces, small, enclosed rooms, attics, etc. Job Qualifications: 5+ years' experience handling emergency mitigation services in residential/commercial property restoration. 5+ years in the insurance property restoration industry Project management experience in the construction or insurance property restoration IICRC certifications in WRT and ASD Well versed writing insurance claim estimates using Xactimate estimating software. Proficiency in Xactimate Intermediate Microsoft Office user; Excel, Word, and Outlook Experience with DASH software a PLUS! Ability to lead/motivate and manage others on a daily basis in a positive manner. Effective organizational, stress and time management skills; proven ability to multi-task Excellent communication skills with people from all walks of life Professional appearance and demeanor Self-motivated, responsible, and accountable Ability to work after hours/on-call on a rotational basis as well as occasional overnight travel This is not an all-inclusive list of every job duty affiliated with the Emergency Services Project Manager position and is subject to change. All employees must pass a pre-employment drug screen, background screening, and reference check. All employees must have a valid driver's license and a clean driving record. Equal Opportunity Workplace. PI4d06c273aa23-8675
04/04/2026
Full time
Employment type: Full-time Exempt Hours: 7:00am-4:00pm Monday - Friday (hours may vary) and after-hours as needed Benefits: Excellent benefits package including: Health, Vision, Dental insurance Retirement plan with company match Paid time-off Paid holidays The Emergency Services Project Manager is responsible for responding to and managing emergency mitigation projects, both residential and commercial, resulting in property damage caused by water, fire, smoke, wind, and other natural disasters. This position requires the ability to simultaneously manage multiple emergency mitigation projects at various stages of mitigation and dry-out. It requires job site visits, customer interactions, scheduling crews and is responsibility for overseeing water extraction, demo/clean-up, board-up, structural dry-out and jobsite safety. The ideal candidate will have prior experience in the mitigation/restoration industry. Just as important is demonstrating superior customer service skills, the ability to manage crews in a positive manner as well as provide timely communication, maintain current job status notes digitally and obtain all required job specific documentation and payments. In addition, have a positive attitude, demonstrated leadership skills, and be organized, motivated, detail oriented, customer focused and a problem solver. The position requires working a fter hours/on-call beyond your normal workday. This may mean nights, weekends and/or holidays . As well as occasional overnight travel to assist with storm related emergency mitigation operations. Overall Responsibilities: Professionally represent the company's Purpose and Core Values Assess damages as needed to create professional, well organized, thorough estimates within designated time frames using Xactimate. Adhere to company SOP's, including accurate job costing, homeowner communications and job notations in DASH. Provide timely communications with customers, insurance adjusters and agents. Organize and manage multiple emergency service mitigation projects simultaneously. Create invoices for completed jobs and submit per company invoicing protocol. Maintain acceptable sales levels and profit margins. Responsible for managing crews, overseeing quality and ensuring excellent customer service. Generate daily Work Orders; assign jobs and coordinate crews. Assure all team members are working according to industry standards and protocols. Make sure the job site is broom clean, safe, and secure at all times. Be available for on-call emergency services and after-hours work on a rotational basis. Physical Demands: Medium Work - Exerting up to 50lbs of force occasionally and/or up to 30 pounds of force frequently or up to 10lbs of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. In addition: Standing - For sustained periods of time Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Balancing - Maintaining body equilibrium to prevent falling. Stooping - Bending body downward and forward by bending spine at the waist. Kneeling - Bending legs at knee to come to a rest on knee or knees. Crouching - Bending body downward and forward by bending leg and spine. Crawling - Moving about on hands and knees or hands and feet. Fine Manipulation - Picking, pinching, typing or otherwise working, primarily with fingers rather than the whole hand as in handling. Repetitive Motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Grasping - Applying pressure to an object with the fingers and palm. Talking - Expressing or exchanging ideas by means of the spoken word to others accurately and quickly when necessary. Hearing - Receiving detailed information through oral communication at normal speaking levels with or without correction. Vision - Close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer monitor, and reading with or without correction. Visual acuity to operate a motor vehicle and determine the accuracy, neatness and thoroughness of work performed with or without correction. Work environment: Generally, work is performed at various jobsites as necessary to supervise safety and quality of work being performed. Sometime being in an office environment is required to complete paperwork. Activities occur inside and outside and subject to: Weather and temperature changes. Noise Hazards such as moving vehicles, proximity to moving mechanical parts, electrical current, high places, high heat and exposure to chemicals. Atmospheric conditions such as; fumes, odors, dust, mists, gases or poor ventilation Close quarters: crawl spaces, small, enclosed rooms, attics, etc. Job Qualifications: 5+ years' experience handling emergency mitigation services in residential/commercial property restoration. 5+ years in the insurance property restoration industry Project management experience in the construction or insurance property restoration IICRC certifications in WRT and ASD Well versed writing insurance claim estimates using Xactimate estimating software. Proficiency in Xactimate Intermediate Microsoft Office user; Excel, Word, and Outlook Experience with DASH software a PLUS! Ability to lead/motivate and manage others on a daily basis in a positive manner. Effective organizational, stress and time management skills; proven ability to multi-task Excellent communication skills with people from all walks of life Professional appearance and demeanor Self-motivated, responsible, and accountable Ability to work after hours/on-call on a rotational basis as well as occasional overnight travel This is not an all-inclusive list of every job duty affiliated with the Emergency Services Project Manager position and is subject to change. All employees must pass a pre-employment drug screen, background screening, and reference check. All employees must have a valid driver's license and a clean driving record. Equal Opportunity Workplace. PI4d06c273aa23-8675
Update: Increased earning potential for onsite employees up to $13.80/hour*! Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Earning potential up to $13.80/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $14.88/hours* - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $10.80/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Spanish fluency is desirable Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/17/2020
Full time
Update: Increased earning potential for onsite employees up to $13.80/hour*! Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Earning potential up to $13.80/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $14.88/hours* - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $10.80/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Spanish fluency is desirable Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite bilingual employees up to $14.88/hour*! Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Bilingual earning potential up to $14.88/hour* through our ramp season - +$4.54/hour for health and wellness benefits - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $11.88/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English and Spanish fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite bilingual employees up to $14.88/hour*! Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Bilingual earning potential up to $14.88/hour* through our ramp season - +$4.54/hour for health and wellness benefits - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $11.88/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English and Spanish fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite bilingual employees up to $14.88/hour*! Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Bilingual earning potential up to $14.88/hour* through our ramp season - +$4.54/hour for health and wellness benefits - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $11.88/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English and Spanish fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite bilingual employees up to $14.88/hour*! Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Bilingual earning potential up to $14.88/hour* through our ramp season - +$4.54/hour for health and wellness benefits - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $11.88/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English and Spanish fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
