Office Manager - Optical Practice

Are you an experienced optical professional who loves leading teams, elevating patient experiences, and running a smooth, high-performing practice? A well-established eye care practice in Philadelphia is seeking an Optical Practice Manager to lead day-to-day operations and guide a growing optical team to success.

This is a hands-on leadership role for someone who thrives in a fast-paced, patient-focused environment and enjoys balancing people leadership, operations, and optical expertise.

• Lead, coach, and support a team of optical staff to deliver a world-class patient experience

• Oversee daily optical operations, scheduling, workflow, and performance

• Manage inventory, frame selection, lens ordering, and vendor relationships

• Collaborate closely with optometrists and healthcare professionals to ensure prescription accuracy and quality care

• Train staff on optical products, equipment, systems, and customer service best practices

• Drive efficiency, process improvement, and overall office performance

• Handle reporting, payroll coordination, compliance (HIPAA), and operational metrics

• Serve as a go-to problem solver for patient concerns and operational challenges

• 2+ years of management experience, leading a team in an optical or retail setting

  Responsibilities

  • Payroll administration using ADP

  • Office administration and day-to-day operational oversight

  • Utilization of CRM and EHR systems to support patient and business workflows

  • Exposure to insurance billing is a plus, but not required

  Requirements / Preferences

  • ABO Certification

    • Strongly preferred

    • Open to strong candidates willing to obtain certification on the job

• Full-time, salaried role

• Monday-Friday schedule with occasional evenings or weekends (advance notice provided)

• $66,560-$83,200 annually, depending on experience

• Comprehensive employer-paid benefits including medical, dental, vision, life insurance, disability coverage, and paid leave

• Lead a close-knit optical team where your impact is felt daily

• Blend leadership, operations, and optical expertise in one dynamic role

• Join a practice that values quality care, collaboration, and continuous improvement

If you're ready to take the next step in your optical career and lead a team with purpose, this could be a great fit.

Interested in learning more?
Reach out directly to connect:

Alexis Haley
phone: