Knight Office Solutions Inc
San Antonio, Texas
Description: We are seeking a highly independent and conscientious AP/AR Specialist with exceptional attention to detail and a strong commitment to accuracy, efficiency, and timeliness in all financial processes. This role is ideal for a proactive self-starter who thrives in a fast-paced environment, takes ownership of their work, and delivers consistently reliable financial support. This position is full-time, Monday - Friday, 8:00am - 5:00 pm. About Us Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for twelve years in a row. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. When you join the Knight team, you will enjoy: Leadership that promotes a balanced life which prioritizes faith, family, health, and work. A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do! A fast-paced growth industry focused on office technology. Access to local leadership. Volunteer Paid Time Off to give back to charitable and community organizations that matter to you. Opportunities for professional growth and development. Friendly and inclusive work environment that values teamwork, feedback, and collaboration. Also, a complete benefit package that includes: Medical Dental Vision Life Insurance Accidental death and disability insurance Short- and long-term disability insurance 401K (with company match) Learn more about Knight Office Solutions here . Requirements: Essential Duties and Responsibilities include the following. Other duties may be assigned. Past due AR activities to include unbilled contracts as well as unpaid invoices AR customer and office support - properly handle customer support needs related to current and past-due follow-ups, as well as research and correspondence, certificate of insurance requirements, and vendor application forms Ensure correct approval, sorting, coding, and matching of AP invoices/receipts Regularly tabulate data and compile expense reports Administrative duties - prepare regular and concise reports on contract billing and accounts receivable Prepare and work in conjunction the Controller related to check payments, lease payments, credit card payments, chargebacks or returns, 3rd party collections and write offs to include accurate filing systems Prepare and work in conjunction with Sales/Customer Support Specialists related to equipment order & contract payments Prepare / update Standard Operating Procedures as needed Primary Objectives: Accuracy Efficiency and Timeliness Collection activity for unpaid balances Supervisory Responsibilities: This job has no supervisory responsibilities. Skills and Qualifications: Strong integrity, ethics, and professionalism Excellent customer service and communication skills Team-oriented with the ability to work independently Highly organized with strong attention to detail and accuracy Able to manage multiple tasks, adapt to interruptions, and meet deadlines Accepts feedback well and proactively seeks to improve processes Reliable, accountable, and committed to high-quality work Strong problem-solving and planning abilities Proficient in Microsoft Office (Word, Excel, Outlook); E-automate a plus Ability to perform basic business math and follow written or verbal instructions High school diploma or GED required; 2-3 years of related experience preferred Comfortable working in a standard office environment with light physical activity _ Apply today! Step 1: Apply to the position by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page or via a job board. Step 2: After you apply, we invite you to participate in a Culture Index Survey . This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 - 10 minutes to complete. Please click Here or use this address, , to complete the survey and select the position that you are applying for - AP/AR Specialist . For optimal visual of directions, it's recommended that you take the survey on a computer or tablet. Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, or gender. PI4d80ddd2dcbe-0939
Description: We are seeking a highly independent and conscientious AP/AR Specialist with exceptional attention to detail and a strong commitment to accuracy, efficiency, and timeliness in all financial processes. This role is ideal for a proactive self-starter who thrives in a fast-paced environment, takes ownership of their work, and delivers consistently reliable financial support. This position is full-time, Monday - Friday, 8:00am - 5:00 pm. About Us Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for twelve years in a row. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. When you join the Knight team, you will enjoy: Leadership that promotes a balanced life which prioritizes faith, family, health, and work. A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do! A fast-paced growth industry focused on office technology. Access to local leadership. Volunteer Paid Time Off to give back to charitable and community organizations that matter to you. Opportunities for professional growth and development. Friendly and inclusive work environment that values teamwork, feedback, and collaboration. Also, a complete benefit package that includes: Medical Dental Vision Life Insurance Accidental death and disability insurance Short- and long-term disability insurance 401K (with company match) Learn more about Knight Office Solutions here . Requirements: Essential Duties and Responsibilities include the following. Other duties may be assigned. Past due AR activities to include unbilled contracts as well as unpaid invoices AR customer and office support - properly handle customer support needs related to current and past-due follow-ups, as well as research and correspondence, certificate of insurance requirements, and vendor application forms Ensure correct approval, sorting, coding, and matching of AP invoices/receipts Regularly tabulate data and compile expense reports Administrative duties - prepare regular and concise reports on contract billing and accounts receivable Prepare and work in conjunction the Controller related to check payments, lease payments, credit card payments, chargebacks or returns, 3rd party collections and write offs to include accurate filing systems Prepare and work in conjunction with Sales/Customer Support Specialists related to equipment order & contract payments Prepare / update Standard Operating Procedures as needed Primary Objectives: Accuracy Efficiency and Timeliness Collection activity for unpaid balances Supervisory Responsibilities: This job has no supervisory responsibilities. Skills and Qualifications: Strong integrity, ethics, and professionalism Excellent customer service and communication skills Team-oriented with the ability to work independently Highly organized with strong attention to detail and accuracy Able to manage multiple tasks, adapt to interruptions, and meet deadlines Accepts feedback well and proactively seeks to improve processes Reliable, accountable, and committed to high-quality work Strong problem-solving and planning abilities Proficient in Microsoft Office (Word, Excel, Outlook); E-automate a plus Ability to perform basic business math and follow written or verbal instructions High school diploma or GED required; 2-3 years of related experience preferred Comfortable working in a standard office environment with light physical activity _ Apply today! Step 1: Apply to the position by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page or via a job board. Step 2: After you apply, we invite you to participate in a Culture Index Survey . This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 - 10 minutes to complete. Please click Here or use this address, , to complete the survey and select the position that you are applying for - AP/AR Specialist . For optimal visual of directions, it's recommended that you take the survey on a computer or tablet. Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, or gender. PI4d80ddd2dcbe-0939
A-1 Little John Site Services
Denison, Texas
CSR-Billing Specialist CSR - Billing Specialist A-1 Little John is proud to hire and promote based on Core Values: Every team member rides for the brand. Every team member demonstrates the grit to complete the job every time. Every team member contributes as a team player. Every team member is an independent problem solver. Every team member respects team members and customers 100% of the time. Every team member is conscientious about the details. Every team member demonstrates excellent communication skills. Every team member is eager to be coached to the next level. Position Overview The CSR-Billing Specialist provides customer-facing support concerning billing questions and as a third point of contact in the customer service answering rotation, while ensuring accuracy and timeliness in billing across multiple lines of business. This role requires excellent communication and collaboration skills and attention to detail. In addition to processing billing for portable toilets, dumpsters, fence, and septic accounts, the Specialist owns the AR and collections process, deactivation of sites, and participates in the recurring audit process. The Billing CSR is an integral part of the customer service team by answering customers' billing questions concerning the end-to-end sales cycle, supporting enterprise accounts, and contributing insights on improving billing efficiency and customer retention. Key Responsibilities Customer Service & Phone Coverage Serve as the third point of contact for incoming phone calls, including greeting, processing, or transferring customer inquiries and orders. Provide professional and courteous support for all customer interactions, consistent with the A-1 Little John Customer Service Model - Fulfillment alone is not enough. Serve all inbound customer inquiries concerning billing questions. Resolution of all simple billing inquiries is owned by this role. Utilize Salesforce CRM to track inbound lead and opportunity pipelines and details. Billing Prepare and process invoices for Toilets, Dumpsters, Fence, and Septic accounts. Perform checks and balances on billing, with full ownership of accuracy and timeliness. Collaborate with both the Sales and Billing Specialist II to ensure billing accuracy and timeliness across all assigned accounts. Maintain organized customer billing records for all assigned lines of business, including crew sheets, estimates, and contracts. Responsible for tracking and reporting billing KPIs to the Sales and Billing Supervisor for L10 weekly meetings. Proactively clarify, define, and communicate billing requests per customer/contract/terms to all departments. Provide accounts receivable and complex billing support to CSR-Billing Specialist II. Collaboration Work with the sales and operations teams to confirm contract terms, accurate billing details, work completed, and upcoming jobs and estimates in the pipeline. Work as a teammate with the Billing Specialist II to build consistent and optimized processes and best practices per customer and billing scenario. Escalate discrepancies, complex billing issues, or collections concerns to the Sales and Billing Supervisor. Professional Expectations Strong communication skills. Accuracy and attention to detail in all billing tasks. Strong customer-service orientation. Dependable, organized, and able to manage routine and urgent billing deadlines. Team-oriented, with willingness to collaborate and assist where needed. Ability to maintain professionalism under high call volumes and billing cycles. Qualifications & Experience 3+ years of customer service, billing, and administrative experience in the B2B space. Proactive in problem solving, organization, and data collection. Bilingual (English/Spanish) fluency a plus. Strong written and verbal communication skills. Ability to work in a fast-paced, detail-driven environment. Proficiency in Microsoft Office, Salesforce, Google Workspace, QBO/billing/accounting, and operations software. Physical & Work Environment Requirements Office-based role with regular interaction across customer service, sales, operations, and finance teams. Standard business hours, Monday-Friday, 8:00 AM - 5:00 PM, with occasional demand influx during high-volume billing cycles. Requires ability to manage detail-rich tasks with urgency, handle multiple phone calls, computer systems, and billing transactions in a fast-paced environment. Compensation & Benefits Competitive hourly pay. Health, dental, and vision insurance (per company policy). 401(k) retirement plan (if applicable). Paid Time Off (vacation, sick leave, and holidays). Growth opportunities within customer service, billing, and finance functions. Compensation details: 20-24 PIea1-9295
CSR-Billing Specialist CSR - Billing Specialist A-1 Little John is proud to hire and promote based on Core Values: Every team member rides for the brand. Every team member demonstrates the grit to complete the job every time. Every team member contributes as a team player. Every team member is an independent problem solver. Every team member respects team members and customers 100% of the time. Every team member is conscientious about the details. Every team member demonstrates excellent communication skills. Every team member is eager to be coached to the next level. Position Overview The CSR-Billing Specialist provides customer-facing support concerning billing questions and as a third point of contact in the customer service answering rotation, while ensuring accuracy and timeliness in billing across multiple lines of business. This role requires excellent communication and collaboration skills and attention to detail. In addition to processing billing for portable toilets, dumpsters, fence, and septic accounts, the Specialist owns the AR and collections process, deactivation of sites, and participates in the recurring audit process. The Billing CSR is an integral part of the customer service team by answering customers' billing questions concerning the end-to-end sales cycle, supporting enterprise accounts, and contributing insights on improving billing efficiency and customer retention. Key Responsibilities Customer Service & Phone Coverage Serve as the third point of contact for incoming phone calls, including greeting, processing, or transferring customer inquiries and orders. Provide professional and courteous support for all customer interactions, consistent with the A-1 Little John Customer Service Model - Fulfillment alone is not enough. Serve all inbound customer inquiries concerning billing questions. Resolution of all simple billing inquiries is owned by this role. Utilize Salesforce CRM to track inbound lead and opportunity pipelines and details. Billing Prepare and process invoices for Toilets, Dumpsters, Fence, and Septic accounts. Perform checks and balances on billing, with full ownership of accuracy and timeliness. Collaborate with both the Sales and Billing Specialist II to ensure billing accuracy and timeliness across all assigned accounts. Maintain organized customer billing records for all assigned lines of business, including crew sheets, estimates, and contracts. Responsible for tracking and reporting billing KPIs to the Sales and Billing Supervisor for L10 weekly meetings. Proactively clarify, define, and communicate billing requests per customer/contract/terms to all departments. Provide accounts receivable and complex billing support to CSR-Billing Specialist II. Collaboration Work with the sales and operations teams to confirm contract terms, accurate billing details, work completed, and upcoming jobs and estimates in the pipeline. Work as a teammate with the Billing Specialist II to build consistent and optimized processes and best practices per customer and billing scenario. Escalate discrepancies, complex billing issues, or collections concerns to the Sales and Billing Supervisor. Professional Expectations Strong communication skills. Accuracy and attention to detail in all billing tasks. Strong customer-service orientation. Dependable, organized, and able to manage routine and urgent billing deadlines. Team-oriented, with willingness to collaborate and assist where needed. Ability to maintain professionalism under high call volumes and billing cycles. Qualifications & Experience 3+ years of customer service, billing, and administrative experience in the B2B space. Proactive in problem solving, organization, and data collection. Bilingual (English/Spanish) fluency a plus. Strong written and verbal communication skills. Ability to work in a fast-paced, detail-driven environment. Proficiency in Microsoft Office, Salesforce, Google Workspace, QBO/billing/accounting, and operations software. Physical & Work Environment Requirements Office-based role with regular interaction across customer service, sales, operations, and finance teams. Standard business hours, Monday-Friday, 8:00 AM - 5:00 PM, with occasional demand influx during high-volume billing cycles. Requires ability to manage detail-rich tasks with urgency, handle multiple phone calls, computer systems, and billing transactions in a fast-paced environment. Compensation & Benefits Competitive hourly pay. Health, dental, and vision insurance (per company policy). 401(k) retirement plan (if applicable). Paid Time Off (vacation, sick leave, and holidays). Growth opportunities within customer service, billing, and finance functions. Compensation details: 20-24 PIea1-9295