New River Electrical Corporation
Roanoke, Virginia
Position Title: Billing Administrator (On site) Location: Roanoke, VA Pay Range: N/A Application Instructions Please complete the application completely and accurately. Position Description Position Summary New River Electrical is seeking a self-motivated, detail-oriented Billing Administrator to join our team. This role is essential in supporting both internal and external contractor billing processes to ensure accuracy, compliance, and timely invoicing. The ideal candidate will have prior billing experience in a construction or project-based environment. The Billing Administrator will be responsible for gathering and organizing contractor billing data, creating and submitting invoices through client platforms, tracking invoice lifecycles, ensuring contract compliance, and maintaining communication with the Operations Team regarding any discrepancies. Duties/Responsibilities Prepare and track contractor billing information using Microsoft Excel, Smartsheet, or similar tools. Create and submit invoices to customers through various client portals. Research and resolve billing issues, coordinating as needed with customers, Financial Controls, and Project Management. Ensure compliance with client contracts, guidelines, and billing requirements. Enter invoices and credit memos into the accounting system. Verify payroll hours and billing rates against timesheets. Support monthly Work-in-Process reporting by confirming payment and billing data. Assist the Billing Supervisor with compiling information for internal and external audits. Monitor overdue invoices and assist in resolving outstanding issues. Maintain accurate billing and financial records; perform additional administrative duties as needed. Perform other tasks as assigned by supervisor. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Position Requirements Qualifications High school diploma or equivalent and a minimum of five (5) years of related work experience Exceptional verbal, written and presentation skills with ability to communicate in an effective manner Computer proficiency and expertise in Microsoft products, including Excel and Word. Proven ability to work effectively in a team environment. Highly organized with strong attention to detail. Ability to work under pressure with tight deadlines. Ability to multitask and prioritize day to day with financial and administrative functions Previous experience with contractor billing is preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time. Equal Opportunity Employer It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment. PI4975a5-
Position Title: Billing Administrator (On site) Location: Roanoke, VA Pay Range: N/A Application Instructions Please complete the application completely and accurately. Position Description Position Summary New River Electrical is seeking a self-motivated, detail-oriented Billing Administrator to join our team. This role is essential in supporting both internal and external contractor billing processes to ensure accuracy, compliance, and timely invoicing. The ideal candidate will have prior billing experience in a construction or project-based environment. The Billing Administrator will be responsible for gathering and organizing contractor billing data, creating and submitting invoices through client platforms, tracking invoice lifecycles, ensuring contract compliance, and maintaining communication with the Operations Team regarding any discrepancies. Duties/Responsibilities Prepare and track contractor billing information using Microsoft Excel, Smartsheet, or similar tools. Create and submit invoices to customers through various client portals. Research and resolve billing issues, coordinating as needed with customers, Financial Controls, and Project Management. Ensure compliance with client contracts, guidelines, and billing requirements. Enter invoices and credit memos into the accounting system. Verify payroll hours and billing rates against timesheets. Support monthly Work-in-Process reporting by confirming payment and billing data. Assist the Billing Supervisor with compiling information for internal and external audits. Monitor overdue invoices and assist in resolving outstanding issues. Maintain accurate billing and financial records; perform additional administrative duties as needed. Perform other tasks as assigned by supervisor. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Position Requirements Qualifications High school diploma or equivalent and a minimum of five (5) years of related work experience Exceptional verbal, written and presentation skills with ability to communicate in an effective manner Computer proficiency and expertise in Microsoft products, including Excel and Word. Proven ability to work effectively in a team environment. Highly organized with strong attention to detail. Ability to work under pressure with tight deadlines. Ability to multitask and prioritize day to day with financial and administrative functions Previous experience with contractor billing is preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time. Equal Opportunity Employer It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment. PI4975a5-
Eastern Communications
Lacey, Washington
Are you inspired by the idea of supporting our nation's critical infrastructure and securing communications for first responders, utilities, and transportation? Does the prospect of serving as the first line of contact for a growing customer base in a nationally established, multi-location business appeal to you? Are you an independent, self-motivated, individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise? Company Overview Join a growing team that has strong bonds with Law Enforcement, Fire and Emergency. RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens. RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide. Job Description The Facilities Coordinator is responsible for managing the day-to-day operations of the assigned service center, ensuring a well-maintained, organized, and efficiently functioning facility. This role requires excellent organizational, customer service, and sales skills to support the company's objectives and contribute to local revenue growth. Responsibilities include but are not limited to Oversee the daily operations of the service center, including opening and closing procedures, facility maintenance, security, and customer service. Manage customer walk-ins, phone calls, and service requests, routing them to the appropriate personnel as needed and maintaining a log of inquiries and resolutions. Coordinate with the Service Manager to address any facility-related issues that may impact service operations, including equipment maintenance and storage. On a daily basis, coordinate with the Service Manager to aggregate all service-identified sales opportunities for processing either by the Facilities Coordinator, or for escalation to the Regional Service Development Manager. Prepare and issue quotes for customers, working closely with the Regional Service Development Manager to identify opportunities for local sales growth and follow up on leads and referrals. Coordinate all billing activities and transactions with respect to non-project related billing within local service area - interact with finance team personnel as appropriate. Consistently maintain and monitor open customer requirements (e.g. parts orders, service tickets, etc) to ensure ongoing customer satisfaction and eliminate possibility of any customer requirements "falling through the cracks" . Process all service-identified or customer walk-in RMAs, parts quotes, and processing of straightforward orders, escalating to the Regional Service Development Manager when follow-on technical sales support or in person customer visits are required. Collaborate with the National Facilities Coordinator to ensure consistent facility management practices in all service centers across the country, implementing best practices and addressing operational challenges. Maintain accurate records of facility maintenance, repair activities, and equipment inventory, ensuring compliance with company policies and safety regulations. Ensure proper service and maintenance of all company-owned equipment at the local service center, to include vehicles, office equipment, and test equipment Coordinate with local vendors and suppliers for facility-related services, negotiating contracts and maintaining relationships to ensure cost-effective and reliable support consistent with allocated budget. As appropriate, and at the direction of the sales team, assist with local marketing efforts, such as community events and partnerships, to increase brand awareness and drive customer engagement with the service center. By default the following responsibilities are part of the role of Facility Coordinator but may be split out into a separate role (Production Operations Specialist) at a particular Service Location as appropriate based on the volume of work / number of transactions Submit customers orders to the designated company department for processing. Create and submit purchase order requisition to support local service center operations. Physically receive and process material delivered to the Service Center. The receiving is inclusive of processing the receipt in the ERP system as well as physically putting the material into the correct inventory location. Allocate received material to customer orders as appropriate and notify customers as appropriate. Maintain an organized inventory of materials with accurate quantities reflected in the ERP system. Package and Ship customer orders as appropriate. Benefits We Can Offer You Health, dental and vision insurance 401k and company match Annual Performance Review and Accompanied bonus Paid holidays, vacation and sick days Ongoing technical training Advancement opportunities Company-provided uniforms and safety equipment Safe, clean & friendly work environment Expected salary range does not include quarterly bonus and other benefits If you are a talented and experienced office administrator who is looking for a challenging and rewarding opportunity, we encourage you to apply. $21.50 - $29 an hour Compensation details: 21.5-29 Hourly Wage PI8a10afb0bd59-1472
Are you inspired by the idea of supporting our nation's critical infrastructure and securing communications for first responders, utilities, and transportation? Does the prospect of serving as the first line of contact for a growing customer base in a nationally established, multi-location business appeal to you? Are you an independent, self-motivated, individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise? Company Overview Join a growing team that has strong bonds with Law Enforcement, Fire and Emergency. RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens. RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide. Job Description The Facilities Coordinator is responsible for managing the day-to-day operations of the assigned service center, ensuring a well-maintained, organized, and efficiently functioning facility. This role requires excellent organizational, customer service, and sales skills to support the company's objectives and contribute to local revenue growth. Responsibilities include but are not limited to Oversee the daily operations of the service center, including opening and closing procedures, facility maintenance, security, and customer service. Manage customer walk-ins, phone calls, and service requests, routing them to the appropriate personnel as needed and maintaining a log of inquiries and resolutions. Coordinate with the Service Manager to address any facility-related issues that may impact service operations, including equipment maintenance and storage. On a daily basis, coordinate with the Service Manager to aggregate all service-identified sales opportunities for processing either by the Facilities Coordinator, or for escalation to the Regional Service Development Manager. Prepare and issue quotes for customers, working closely with the Regional Service Development Manager to identify opportunities for local sales growth and follow up on leads and referrals. Coordinate all billing activities and transactions with respect to non-project related billing within local service area - interact with finance team personnel as appropriate. Consistently maintain and monitor open customer requirements (e.g. parts orders, service tickets, etc) to ensure ongoing customer satisfaction and eliminate possibility of any customer requirements "falling through the cracks" . Process all service-identified or customer walk-in RMAs, parts quotes, and processing of straightforward orders, escalating to the Regional Service Development Manager when follow-on technical sales support or in person customer visits are required. Collaborate with the National Facilities Coordinator to ensure consistent facility management practices in all service centers across the country, implementing best practices and addressing operational challenges. Maintain accurate records of facility maintenance, repair activities, and equipment inventory, ensuring compliance with company policies and safety regulations. Ensure proper service and maintenance of all company-owned equipment at the local service center, to include vehicles, office equipment, and test equipment Coordinate with local vendors and suppliers for facility-related services, negotiating contracts and maintaining relationships to ensure cost-effective and reliable support consistent with allocated budget. As appropriate, and at the direction of the sales team, assist with local marketing efforts, such as community events and partnerships, to increase brand awareness and drive customer engagement with the service center. By default the following responsibilities are part of the role of Facility Coordinator but may be split out into a separate role (Production Operations Specialist) at a particular Service Location as appropriate based on the volume of work / number of transactions Submit customers orders to the designated company department for processing. Create and submit purchase order requisition to support local service center operations. Physically receive and process material delivered to the Service Center. The receiving is inclusive of processing the receipt in the ERP system as well as physically putting the material into the correct inventory location. Allocate received material to customer orders as appropriate and notify customers as appropriate. Maintain an organized inventory of materials with accurate quantities reflected in the ERP system. Package and Ship customer orders as appropriate. Benefits We Can Offer You Health, dental and vision insurance 401k and company match Annual Performance Review and Accompanied bonus Paid holidays, vacation and sick days Ongoing technical training Advancement opportunities Company-provided uniforms and safety equipment Safe, clean & friendly work environment Expected salary range does not include quarterly bonus and other benefits If you are a talented and experienced office administrator who is looking for a challenging and rewarding opportunity, we encourage you to apply. $21.50 - $29 an hour Compensation details: 21.5-29 Hourly Wage PI8a10afb0bd59-1472