Associate Director, Food Safety & Quality Assurance

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The Associate Director of the QA team oversees site level execution as well as business unit wide strategic direction. This includes monitoring and communication of KPIs, overseeing the project execution for improvement, and determining the direction of processes and procedures related to food safety and quality.

You will .

• Be responsible for food safety and quality by coordinating cross functional departments to achieve food safety and quality objectives in collaboration with other Directors and cross functional team to maximize regulatory compliance and product reliability
• Develop Quality Assurance and Compliance strategy to align with local, city, state and federal requirements
• Lead and motivate a team of Sr. Quality Assurance Manager and QA managers and supervisors across multiple facilities
• Assure the adherence of sites to HACCP plans and ensure compliance with all company FSQA requirements
• Direct the development and implementation of corporate Food Safety and Quality Assurance plans
• Champion continuous improvement within the teams, driving FSQA KPIs
• Be the primary contact for high-impact quality issues experienced by the company and industry including co-mans and 3PL sites
• Provide the leadership team with updates on KPIs, projects and team dynamics

You are

• A Leader: develop and motivate a large group of employees
• Analytical and Problem Solving Oriented
• Results Driven and Passionate About Customer Success
• Communication Proficiency: speak to employees with tact and diplomacy and manage stakeholders using strong interpersonal skills
• Time Management: tracking/monitoring production and maintaining productivity
• Technical Capacity: computer literacy to input information into the computer
• Learning Orientation: able to take direction and relay information to employees

At a minimum, you have

• Bachelor's Degree in Environmental, Food Science, Biology or other relevant subjects
• 10+ years of experience within the food industry
• 5+ years of experience in a leadership role within a food manufacturing/processing facility (experience in high risk food manufacturing environment is an asset)
• Organizational oversight with large site or multi-site business
• Strong attention to detail and data driven mindset
• Extensive knowledge of principles and applications of FSQA programs including HACCP, Sanitation and applicable certifications
• Up-to-date knowledge on FDA, USDA, SQF and local guidelines

You'll get

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

This position is also eligible for the HelloFresh equity plan.

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn .

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe:
• APAC:
• United States:
• Canada: