Patient Admin Specialist - Orthopedics

We are seeking Patient Administrative Specialists (PAS) to support front desk and administrative operations in a busy healthcare setting. This is a patient-facing role ideal for individuals who excel in customer service, multitasking, and working in a fast-paced clinical environment.

What the job is like

• Pay: $30.00 - $32.00/hr
• Schedule: Monday - Friday
• Shifts: Rotating Start Times 6:45 am - 9:30 am (8 hour shifts)
• Location: Palo Alto, CA
• Duration: 19 weeks (temp-to-perm possibility)

What's in it for you

• Competitive pay
• Great working location
• Health/vision/dental/life insurance
• Refer-a-friend bonus
• Weekly payroll
• 24-hour accessibility
• Personalized service

MINMUM QUALIFICATIONS
Education Qualifications:

• High School Diploma or GED

Experience:

• 2 years of Patient Admin experience in a healthcare setting
• Knowledge of medical terminology
• Knowledge of computer systems and software used in a healthcare or administrative setting
• Strong customer service skills with the ability to manage multiple priorities
• Proficiency with Windows-based office software, computers, and operating systems
• Ability to adjust communication style based on patient needs and level of understanding

Preferred:

• EPIC is highly preferred

Responsibilities:

• Serve as front desk support including patient check-in and check-out
• Greet and welcome patients; assist with questions regarding appointments, payments, and schedules
• Answer multi-line phones, screen and route calls, and take messages for clinic staff and physicians
• Verify authorizations and required documentation prior to patient visits
• Communicate with providers regarding scheduling preferences and urgent patient needs
• Provide doctor-patient support using approved reference documents and tools
• Respond to non-clinical CRMs and patient messages, escalating when appropriate
• Manage and distribute faxes, mail, and clinic-specific documentation
• Perform filing and maintain accurate documentation
• Utilize telephone systems and electronic medical record systems to complete assigned tasks
• Meet or exceed organizational and departmental service standards

Who we are:
Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That's why so many hospitals, clinics and healthcare facilities rely on us to fill critical positions. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be!

Refer a friend at and get $250 bonus for every referral!
In order to get the bonus, the person referred must work at least 20 shifts.