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CarShield
Customer Service Representative
CarShield Saint Peters, Missouri
Description: CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use! Reporting to the Customer Service Manager, this position is responsible for: Answering inbound calls from existing customers. Assisting customers with general inquiries, making payments, and questions regarding claims. Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers. Working with finance and administration. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Customer Service Representative: $17-19/hour, plus performance bonus! (Average $20/hour). Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional Development Opportunities. Basketball, table tennis, billiards, and other recreation on-site. Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Customer Service Representative: Ability to work on-site at our headquarters in St. Peters, MO. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. 1+ years' experience in a call center environment. Basic computer and typing skills. Must be able to be licensed by the State of Missouri (application process and fee supported by company). Bilingual (English/Spanish) a plus. Compensation details: 17-25 Hourly Wage PI448ec4e8a7a8-2488
03/21/2026
Full time
Description: CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use! Reporting to the Customer Service Manager, this position is responsible for: Answering inbound calls from existing customers. Assisting customers with general inquiries, making payments, and questions regarding claims. Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers. Working with finance and administration. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Customer Service Representative: $17-19/hour, plus performance bonus! (Average $20/hour). Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional Development Opportunities. Basketball, table tennis, billiards, and other recreation on-site. Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Customer Service Representative: Ability to work on-site at our headquarters in St. Peters, MO. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. 1+ years' experience in a call center environment. Basic computer and typing skills. Must be able to be licensed by the State of Missouri (application process and fee supported by company). Bilingual (English/Spanish) a plus. Compensation details: 17-25 Hourly Wage PI448ec4e8a7a8-2488
CLT Administrator, Metro East
Envision Unlimited Swansea, Illinois
Administrator - Community Living & Transition (Metro East) Envision Unlimited Salary: $63,750 Full-Time Exempt Location: Belleville, IL; Lebanon, IL; and throughout St. Clair County, Illinois (62221, 62226, 62254) Envision Unlimited is seeking a qualified and experienced QIDP to serve as Administrator for our Community Living & Transition programs in the Metro East region. This leadership role oversees residential CILA operations, supervises staff, ensures DHS regulatory compliance, manages budgets, and maintains high-quality services for individuals with intellectual and developmental disabilities transitioning into community living. Ideal candidates will have a Bachelor's degree in a related field, at least 5 years of supervisory experience in the IDD field, strong knowledge of DHS regulations, and a passion for leading teams while driving program excellence. Summary: Ensure that Community Living and Transition services are performed at a level that meets or exceeds client and agency expectations. This position supports the goals and objectives of the Community Living and Transition Division by providing supervisory and management expertise to support the Vice President in areas like budget and cost controls, program development and execution, employee relations, quality assurance, compliance with regulatory and agency guidelines and standards. The CLT Administrator supports the CLT mission of successful transition to community living for people that reside in State Operated Developmental Centers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Responsibilities, include but are not limited to: Guide, mentor, and lead a subordinate staff using sound coaching techniques. Provide direction, establish staff goals, and evaluate performance outcomes to ensure division and Agency objectives are being met. Ensure that Agency performance and behavior guidelines and policies are being followed and enforced in a fair and consistent manner at all times. This includes supporting member-driven treatment plans. Develop training programs or utilize existing methods as necessary to keep staff skills at a level that meet or exceed performance expectations. Work closely with administration to develop, execute, and supervise programs and maintain performance standards within the CLT Division. Establish and maintain contacts between the facilities, families, guardians, and community organizations necessary for proper programming and for meeting resident needs. Be available to receive emergency after-hours calls and messages that may require immediate responses. Ensure that implementation strategies meet or exceed standards for accuracy, completion, and timeliness. Conduct and/or supervise "night checks" on a periodic basis. Ensure that case records are accurate and meet Agency standards. Maintain high standards at CILAs regarding cleanliness, maintenance, safety, pest prevention, food quality, and other related factors that create higher levels of client satisfaction and positive employee relations. Stay current with all agency and regulatory requirements involving documentation and quality. Conduct ongoing QA reviews via EHR system and agency checklists. Visit each home at least quarterly to assess appropriate operations and make corrective action as needed. Be a proactive conduit to Human Resources concerning employee, labor, and safety matters. Maintain good working relationships with the OIG Liaison. Assist House Manager and QIDPs in scheduling activities to ensure proper resource coverage is maintained in the most efficient and cost-sensitive manner. Assist House Manager with pay cards and custodial account parameters to ensure that a proper accounting is maintained in a timely fashion. Administer the interviewing and selection process when filling vacancies in a timely manner. Assist the House Manager and QIDPs in ensuring vehicle safety, usage, and fuel consumption policies are adhered to and that any and all vehicle or equipment problems are reported immediately. Ensure that all protocols and procedures are followed and that documentation is completed when intakes, transfers, or discharges occur. Thoroughly review intakes with Program Director(s) to ensure openings are filled in a timely manner. Maintain overall sound financial controls to ensure that budget parameters are met and that spending is kept under control. SUPERVISORY RESPONSIBILITIES This position supervises 5-10 direct employees and an indirect staff of Community Living and Transition Specialists comprised of both full-time and part-time employees. OTHER EXPECTATIONS Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person's legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression. Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION, SKILLS, and/or EXPERIENCE A Bachelor's Degree in the area of Social Services or related field with five (5) or more years of supervisory experience in the field of intellectual developmental disabilities. Prior experience managing community living environments is preferred. Must be a Qualified Intellectual Disability Professional (QIDP). Specific technical skills Hold and maintain a valid Illinois driver's license. Be able to pass agency background checks required by state regulatory mandates for workers serving clients with intellectual developmental disabilities. Proficiency in using Microsoft Office or similar type applications. Knowledge of EHR or similar software tools would be helpful. Must demonstrate strong interpersonal skills. Ability to handle multiple projects or work assignments simultaneously. Possess effective supervisory skills in managing both a subordinate staff and the administrative routines required of this position. Be consistent under pressure to manage activities of varying length and complexity. Have a thorough knowledge and understanding of Department of Human Services (DHS) regulations and be responsible for ensuring that the homes operate in compliance with these regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers. WORK ENVIRONMENT Incumbent must be comfortable in a CILA (house-type) setting supporting individuals with intellectual disabilities. This position requires an ability to visit Agency sites on a regular basis using an automobile to get from place to place. Be comfortable in driving Agency vehicles. Show strength, patience, and perseverance in handling situations requiring an ability to problem solve and make informed decisions in unique circumstances. An ability to prepare reports using Microsoft Office or similar applications. Lead, coach and mentor others using sound supervisory techniques communicated in a clear, timely and consistent manner. Demonstrate and uphold person-centered values and practices. Envision Unlimited offers competitive salaries and a generous benefit package to our professionals: Blue Cross/Blue Shield Medical Coverage: HMO, PPO Dental and Vision Insurance Options Company paid Life and LTD Insurance Voluntary plans (Pet insurance, AD&D, Life, Critical Illness, Short Term Disability) 11 Paid Holidays Paid vacation, sick time and personal days 403B plan In house training and CEU's Employee Assistance Network Support for pursuing clinical licensure (financial and time off) Opportunity for career growth & development ENVISION UNLIMITED provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Compensation details: 0 Yearly Salary PI35bb887882a6-3376
03/21/2026
Full time
Administrator - Community Living & Transition (Metro East) Envision Unlimited Salary: $63,750 Full-Time Exempt Location: Belleville, IL; Lebanon, IL; and throughout St. Clair County, Illinois (62221, 62226, 62254) Envision Unlimited is seeking a qualified and experienced QIDP to serve as Administrator for our Community Living & Transition programs in the Metro East region. This leadership role oversees residential CILA operations, supervises staff, ensures DHS regulatory compliance, manages budgets, and maintains high-quality services for individuals with intellectual and developmental disabilities transitioning into community living. Ideal candidates will have a Bachelor's degree in a related field, at least 5 years of supervisory experience in the IDD field, strong knowledge of DHS regulations, and a passion for leading teams while driving program excellence. Summary: Ensure that Community Living and Transition services are performed at a level that meets or exceeds client and agency expectations. This position supports the goals and objectives of the Community Living and Transition Division by providing supervisory and management expertise to support the Vice President in areas like budget and cost controls, program development and execution, employee relations, quality assurance, compliance with regulatory and agency guidelines and standards. The CLT Administrator supports the CLT mission of successful transition to community living for people that reside in State Operated Developmental Centers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Responsibilities, include but are not limited to: Guide, mentor, and lead a subordinate staff using sound coaching techniques. Provide direction, establish staff goals, and evaluate performance outcomes to ensure division and Agency objectives are being met. Ensure that Agency performance and behavior guidelines and policies are being followed and enforced in a fair and consistent manner at all times. This includes supporting member-driven treatment plans. Develop training programs or utilize existing methods as necessary to keep staff skills at a level that meet or exceed performance expectations. Work closely with administration to develop, execute, and supervise programs and maintain performance standards within the CLT Division. Establish and maintain contacts between the facilities, families, guardians, and community organizations necessary for proper programming and for meeting resident needs. Be available to receive emergency after-hours calls and messages that may require immediate responses. Ensure that implementation strategies meet or exceed standards for accuracy, completion, and timeliness. Conduct and/or supervise "night checks" on a periodic basis. Ensure that case records are accurate and meet Agency standards. Maintain high standards at CILAs regarding cleanliness, maintenance, safety, pest prevention, food quality, and other related factors that create higher levels of client satisfaction and positive employee relations. Stay current with all agency and regulatory requirements involving documentation and quality. Conduct ongoing QA reviews via EHR system and agency checklists. Visit each home at least quarterly to assess appropriate operations and make corrective action as needed. Be a proactive conduit to Human Resources concerning employee, labor, and safety matters. Maintain good working relationships with the OIG Liaison. Assist House Manager and QIDPs in scheduling activities to ensure proper resource coverage is maintained in the most efficient and cost-sensitive manner. Assist House Manager with pay cards and custodial account parameters to ensure that a proper accounting is maintained in a timely fashion. Administer the interviewing and selection process when filling vacancies in a timely manner. Assist the House Manager and QIDPs in ensuring vehicle safety, usage, and fuel consumption policies are adhered to and that any and all vehicle or equipment problems are reported immediately. Ensure that all protocols and procedures are followed and that documentation is completed when intakes, transfers, or discharges occur. Thoroughly review intakes with Program Director(s) to ensure openings are filled in a timely manner. Maintain overall sound financial controls to ensure that budget parameters are met and that spending is kept under control. SUPERVISORY RESPONSIBILITIES This position supervises 5-10 direct employees and an indirect staff of Community Living and Transition Specialists comprised of both full-time and part-time employees. OTHER EXPECTATIONS Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person's legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression. Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION, SKILLS, and/or EXPERIENCE A Bachelor's Degree in the area of Social Services or related field with five (5) or more years of supervisory experience in the field of intellectual developmental disabilities. Prior experience managing community living environments is preferred. Must be a Qualified Intellectual Disability Professional (QIDP). Specific technical skills Hold and maintain a valid Illinois driver's license. Be able to pass agency background checks required by state regulatory mandates for workers serving clients with intellectual developmental disabilities. Proficiency in using Microsoft Office or similar type applications. Knowledge of EHR or similar software tools would be helpful. Must demonstrate strong interpersonal skills. Ability to handle multiple projects or work assignments simultaneously. Possess effective supervisory skills in managing both a subordinate staff and the administrative routines required of this position. Be consistent under pressure to manage activities of varying length and complexity. Have a thorough knowledge and understanding of Department of Human Services (DHS) regulations and be responsible for ensuring that the homes operate in compliance with these regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers. WORK ENVIRONMENT Incumbent must be comfortable in a CILA (house-type) setting supporting individuals with intellectual disabilities. This position requires an ability to visit Agency sites on a regular basis using an automobile to get from place to place. Be comfortable in driving Agency vehicles. Show strength, patience, and perseverance in handling situations requiring an ability to problem solve and make informed decisions in unique circumstances. An ability to prepare reports using Microsoft Office or similar applications. Lead, coach and mentor others using sound supervisory techniques communicated in a clear, timely and consistent manner. Demonstrate and uphold person-centered values and practices. Envision Unlimited offers competitive salaries and a generous benefit package to our professionals: Blue Cross/Blue Shield Medical Coverage: HMO, PPO Dental and Vision Insurance Options Company paid Life and LTD Insurance Voluntary plans (Pet insurance, AD&D, Life, Critical Illness, Short Term Disability) 11 Paid Holidays Paid vacation, sick time and personal days 403B plan In house training and CEU's Employee Assistance Network Support for pursuing clinical licensure (financial and time off) Opportunity for career growth & development ENVISION UNLIMITED provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Compensation details: 0 Yearly Salary PI35bb887882a6-3376
Senior Estimator
The Kiely Family of Companies Long Branch, New Jersey
Position Title: Senior Estimator Job Code: 2025-PROSTF-17 Location: Long Branch, NJ Company: Sodon Electric Description: Since 1952, Kiely Family of Companies has been building lasting relationships and delivering innovative design-build solutions that put our customers' success first. Founded by John F. Kiely Sr., we have grown into a diversified group of companies whose unique capabilities enhance one another, making us greater than the sum of our parts. Recognized on the ENR 400, 500, and 600 lists for engineering and construction excellence, Kiely is a leading design-build, construction, and engineering services provider specializing in infrastructure solutions for the natural gas, water and wastewater, electric, industrial, commercial, and midstream pipeline industries. Our integrated engineering and construction teams deliver turnkey solutions - from initial design and permitting through construction, commissioning, and ongoing support - helping customers build, maintain, and modernize critical infrastructure. Our culture is built on teamwork, technological innovation, and the highest ethical standards. We refer to our employees as team members because together we empower, partner, and advance-serving a purpose far greater than any individual project. Kiely team members are an elite group of behind-the-scenes professionals who embody our core values and are dedicated to making a meaningful impact. POSITION SUMMARY: The Senior Estimator is responsible for preparing accurate, competitive, and comprehensive cost estimates for electrical construction projects. This role reviews project plans, specifications, and bid documents, performs detailed take-offs, and coordinates with internal teams, general contractors, vendors, and manufacturers throughout the bidding and pre-construction process. The ideal candidate is detail-oriented, motivated, and capable of managing multiple bids in a fast-paced environment while contributing to cost control, value-engineering opportunities, and overall estimating operations. Attend pre-bid meetings and perform site visits as required. Review, process, and respond to RFPs, RFQs, and RFIs. Prepare manual pricing estimates and detailed take-offs. Procure, review, and distribute drawings, specifications, and addenda. Qualify and verify proposals for completeness, accuracy, and compliance. Manage multiple bids simultaneously, ensuring deadlines and deliverables are met. Analyze and evaluate architectural, electrical, and other trade-specific drawings and specifications. Organize and separate drawings and specifications by trade for clarity and accuracy. Assist in efficiently producing accurate take-offs Identify and communicate discrepancies in drawings or specifications with the design team to ensure resolution. Serve as the main point of contact for obtaining pricing and lead times from manufacturers and sales representatives. Perform all aspects of procurement, including managing the pre-qualification stage, produce bid list, bid analysis, and produce bid report. Conduct cost checks and valuations on larger projects, ensuring accuracy and timely reporting. Operate and maintain proficiency in all internal estimating systems, technologies, and software. Competencies: Associates or Bachelors degree in Business Administration, Construction, Engineering, or related field. (Preferred but not required) 5-10 years of experience in electrical estimating or electrical construction. Strong understanding of electrical systems, codes, and constructionmethods . Ability to interpret drawings, specifications, and technical documents . Experience with estimating software (McCormick, Accubid, Trimble, Bluebeam, or similar . Strong analytical, mathematical, and organizational skills. Excellent written and verbal communication skills. Ability to work independently and manage deadlines in a fast-pacedenvironment . Proficient in Microsoft Office, Adobe Creative Suite, and digitalestimating tools. Demonstrate strong attention to detail and commitment to accuracy. Benefits and Compensation: Position offers competitive pay, benefits, paid vacation, and health/dental insurance. Full-time: $100,000 -$135,000 a year, based on experience and qualifications. Equal Opportunity Employer, M/F/D/V Kiely Family of Companies is a growing and dynamic company actively seeking applications and resumes from exceptional candidates. Whether you come equipped with years of experience in the underground utility field-or you're ready to work hard and get there-we want to hear from you. PIf513455c912a-5570
03/21/2026
Full time
Position Title: Senior Estimator Job Code: 2025-PROSTF-17 Location: Long Branch, NJ Company: Sodon Electric Description: Since 1952, Kiely Family of Companies has been building lasting relationships and delivering innovative design-build solutions that put our customers' success first. Founded by John F. Kiely Sr., we have grown into a diversified group of companies whose unique capabilities enhance one another, making us greater than the sum of our parts. Recognized on the ENR 400, 500, and 600 lists for engineering and construction excellence, Kiely is a leading design-build, construction, and engineering services provider specializing in infrastructure solutions for the natural gas, water and wastewater, electric, industrial, commercial, and midstream pipeline industries. Our integrated engineering and construction teams deliver turnkey solutions - from initial design and permitting through construction, commissioning, and ongoing support - helping customers build, maintain, and modernize critical infrastructure. Our culture is built on teamwork, technological innovation, and the highest ethical standards. We refer to our employees as team members because together we empower, partner, and advance-serving a purpose far greater than any individual project. Kiely team members are an elite group of behind-the-scenes professionals who embody our core values and are dedicated to making a meaningful impact. POSITION SUMMARY: The Senior Estimator is responsible for preparing accurate, competitive, and comprehensive cost estimates for electrical construction projects. This role reviews project plans, specifications, and bid documents, performs detailed take-offs, and coordinates with internal teams, general contractors, vendors, and manufacturers throughout the bidding and pre-construction process. The ideal candidate is detail-oriented, motivated, and capable of managing multiple bids in a fast-paced environment while contributing to cost control, value-engineering opportunities, and overall estimating operations. Attend pre-bid meetings and perform site visits as required. Review, process, and respond to RFPs, RFQs, and RFIs. Prepare manual pricing estimates and detailed take-offs. Procure, review, and distribute drawings, specifications, and addenda. Qualify and verify proposals for completeness, accuracy, and compliance. Manage multiple bids simultaneously, ensuring deadlines and deliverables are met. Analyze and evaluate architectural, electrical, and other trade-specific drawings and specifications. Organize and separate drawings and specifications by trade for clarity and accuracy. Assist in efficiently producing accurate take-offs Identify and communicate discrepancies in drawings or specifications with the design team to ensure resolution. Serve as the main point of contact for obtaining pricing and lead times from manufacturers and sales representatives. Perform all aspects of procurement, including managing the pre-qualification stage, produce bid list, bid analysis, and produce bid report. Conduct cost checks and valuations on larger projects, ensuring accuracy and timely reporting. Operate and maintain proficiency in all internal estimating systems, technologies, and software. Competencies: Associates or Bachelors degree in Business Administration, Construction, Engineering, or related field. (Preferred but not required) 5-10 years of experience in electrical estimating or electrical construction. Strong understanding of electrical systems, codes, and constructionmethods . Ability to interpret drawings, specifications, and technical documents . Experience with estimating software (McCormick, Accubid, Trimble, Bluebeam, or similar . Strong analytical, mathematical, and organizational skills. Excellent written and verbal communication skills. Ability to work independently and manage deadlines in a fast-pacedenvironment . Proficient in Microsoft Office, Adobe Creative Suite, and digitalestimating tools. Demonstrate strong attention to detail and commitment to accuracy. Benefits and Compensation: Position offers competitive pay, benefits, paid vacation, and health/dental insurance. Full-time: $100,000 -$135,000 a year, based on experience and qualifications. Equal Opportunity Employer, M/F/D/V Kiely Family of Companies is a growing and dynamic company actively seeking applications and resumes from exceptional candidates. Whether you come equipped with years of experience in the underground utility field-or you're ready to work hard and get there-we want to hear from you. PIf513455c912a-5570
USAA
Customer Service - Bank Sales & Service
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/21/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Horizon Develop Build Manage
Leasing Agent - The Point
Horizon Develop Build Manage Madison, Wisconsin
Leasing Agent - The Point Madison, Wisconsin Job Type fulltime Description: Leasing Agent Opportunity for Unique Lease-Up at The Point in East Madison Are you ready to help launch an exciting new residential community in Madison? Join us at Horizon Management Services , a Top Workplace since 2019 , and play a key role in the lease-up of The Point , a modern property offering thoughtfully designed studio and one-bedroom apartments. Why Join Us? Top Workplace Recognition: Ranked in the Top 5% by our employees for appreciation and support. Supportive Leadership: Work alongside managers who genuinely invest in their teams. Meaningful Work: Positively impact residents' lives every day. Strong Core Values: Honesty, integrity, respect, and compassion guide everything we do. Career Growth: Be part of a company committed to helping you succeed and advance. Commission Opportunities: Earn through a competitive lease-up commission structure Position Overview The Leasing Agent is the primary sales representative for The Point, responsible for leasing, marketing, and fostering strong resident relationships. This service-focused role ensures prospective and current residents feel welcomed, supported, and informed throughout their experience. This is a full-time position , which includes 4 hours on Saturdays . The remaining weekly hours offer flexibility , providing a balanced schedule that adapts to both operational needs and employee preferences. Key Responsibilities Proactively lease apartments in alignment with community policies and procedures. Implement effective marketing strategies to attract and retain residents. Assist with evaluating the effectiveness of marketing efforts and conducting market surveys. Build and nurture positive relationships with residents and prospects to support satisfaction and retention. What We're Looking For Passion for Excellence: A motivated, goal-driven professional seeking growth. Values-Driven: Aligned with our core principles of honesty, integrity, respect, and compassion. Service-Oriented: Dedicated to providing exceptional customer service. Join Horizon Management Services and help bring The Point to life while being part of a team that values and supports you! Requirements: Must have prior leasing experience Valid driver's license with reliable transportation and insurance required Ability to demonstrate the ability to support and contribute to community team. Ability to demonstrate strong oral and written communication skills. Ability to operate telephone, personal computer/keyboard, Microsoft Office including Word, MS Outlook and 365, database/online systems, such as Onesite. Ability to work a flexible schedule, including evenings and weekends, when needed, with your schedule Ability to demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Ability to comprehend basic math skills. Ability to multi-task as evident through effective organizational skills. Ability to work effectively under pressure with multiple and changing priorities. Ability to interact with a wide range of people. Ability to read, write, speak and understand English language in order to communicate with others. Bi-lingual skills are helpful. Compensation details: 23-27 Hourly Wage PI4ca5c595503c-1931
03/20/2026
Full time
Leasing Agent - The Point Madison, Wisconsin Job Type fulltime Description: Leasing Agent Opportunity for Unique Lease-Up at The Point in East Madison Are you ready to help launch an exciting new residential community in Madison? Join us at Horizon Management Services , a Top Workplace since 2019 , and play a key role in the lease-up of The Point , a modern property offering thoughtfully designed studio and one-bedroom apartments. Why Join Us? Top Workplace Recognition: Ranked in the Top 5% by our employees for appreciation and support. Supportive Leadership: Work alongside managers who genuinely invest in their teams. Meaningful Work: Positively impact residents' lives every day. Strong Core Values: Honesty, integrity, respect, and compassion guide everything we do. Career Growth: Be part of a company committed to helping you succeed and advance. Commission Opportunities: Earn through a competitive lease-up commission structure Position Overview The Leasing Agent is the primary sales representative for The Point, responsible for leasing, marketing, and fostering strong resident relationships. This service-focused role ensures prospective and current residents feel welcomed, supported, and informed throughout their experience. This is a full-time position , which includes 4 hours on Saturdays . The remaining weekly hours offer flexibility , providing a balanced schedule that adapts to both operational needs and employee preferences. Key Responsibilities Proactively lease apartments in alignment with community policies and procedures. Implement effective marketing strategies to attract and retain residents. Assist with evaluating the effectiveness of marketing efforts and conducting market surveys. Build and nurture positive relationships with residents and prospects to support satisfaction and retention. What We're Looking For Passion for Excellence: A motivated, goal-driven professional seeking growth. Values-Driven: Aligned with our core principles of honesty, integrity, respect, and compassion. Service-Oriented: Dedicated to providing exceptional customer service. Join Horizon Management Services and help bring The Point to life while being part of a team that values and supports you! Requirements: Must have prior leasing experience Valid driver's license with reliable transportation and insurance required Ability to demonstrate the ability to support and contribute to community team. Ability to demonstrate strong oral and written communication skills. Ability to operate telephone, personal computer/keyboard, Microsoft Office including Word, MS Outlook and 365, database/online systems, such as Onesite. Ability to work a flexible schedule, including evenings and weekends, when needed, with your schedule Ability to demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Ability to comprehend basic math skills. Ability to multi-task as evident through effective organizational skills. Ability to work effectively under pressure with multiple and changing priorities. Ability to interact with a wide range of people. Ability to read, write, speak and understand English language in order to communicate with others. Bi-lingual skills are helpful. Compensation details: 23-27 Hourly Wage PI4ca5c595503c-1931
Modular Plan Reviewer
ICC NTA LLC Nappanee, Indiana
Company Summary: The International Code Council is the leading global source of model codes, standards, and building safety solutions. This includes product evaluation, accreditation, technology, training, and certification. ICC Codes, Standards, and solutions are used to ensure safe, affordable, and sustainable communities and buildings worldwide. While our roots are firmly planted in the development of the Codes and Standards, our growth allows us to offer many more services to support our Codes and Standards. ICC NTA provides product testing, evaluation, and certification to ensure build-related products, systems, and materials are safe and compliant. This includes plan review, inspection, and HUD services. Position Summary: Provide plan review services in accordance with the modular State program or the Local Authority having Jurisdiction, AHJ where State programs do not exist, supporting the needs of our manufacturing clients and design professionals. Reviews may include Building, Egress, Mechanical, Electrical, Plumbing, Fire and several specialty reviews. ICC NTA's Modular Account Managers, MAMs are leaders in the industry providing detailed opinions on building designs as they relate to the applicable codes and programs. The ICC NTA MAM team has a national footprint and works with all State and local codes as required Essential Functions: Conduct code and program related reviews of design packages and/or manuals within the prescribed expectations of the program and department. When required provide clarification to clients and in a timely manner review responses to design package and/or manuals from the clients. Participate in the department peer review program as required. Complete and maintain ICC and State required credentialing as determined essential for the position. Address general inquiries from clients as directed and in keeping with department time professionalism expectations. Follow up as required on all in-plant state audits to ensure compliance and prepare response for cited item(s). Address inquiries from the Inspection Staff, manufacturers, and general clients regarding questions on approved designs, supporting documentation, and code related issues. Perform other duties, responsibilities, and special assignments as directed. Secondary Functions: Recommend and help develop improved systems, policies, and procedures for the Modular Department. Establish and maintain excellent relations with the States and ensure we are respected as leaders and partners. Help ensure all applicable procedures are compliant with State requirements and are implemented and consistently followed in the execution of inspection and design review jobs/projects. Continually identify and pursue opportunities for process improvements within the Department and NTA. Promote continuous improvement within the department. Help to maintain internal code reference guides, the synopsis, and assist in developing audit programs that will ensure: NTA's continuous ability to comply with all applicable regulatory and industry requirements and practices for plan review and inspection processes. Promote effective communication throughout the organization. Identify opportunities and recommend actions that will enhance communication among all employees. Assist in developing and submitting quotes and formal business proposals in response to client solicitations as requested. Assist with training of co-workers when appropriate. Perform other duties, responsibilities and special assignments as directed by the Plan Review Manager or their appointed representative. Essential Skills and Education/Experience: Preferred Education: A 4-year degree in Architectural, Engineering, Building Trades, or related. Completion of the ICC credentials for Building 1 and 2 or 3, Mechanical 1 and 2 or 3, Electrical 1 and 2 or 3, and Plumbing 1 and 2 or 3. Team members are expected to complete and maintain credentialling within 2 years of hire. A minimum of three years' experience in the building construction industry. (De-sign, on site construction, code compliance, etc.) Preference given to those with offsite construction experience; modular, panel-ized, component, etc. Preference will be given to those with plan review experience, specifically those with experience of plan review for offsite construction. Physical Requirements: Ability to sit for extended periods while working at a computer or desk Occasional standing, walking, and reaching to access files or office supplies Manual dexterity for typing, filing, and handling office equipment Ability to lift and carry up to 20 pounds occasionally (e.g., office supplies, documents) Visual acuity to read printed and digital materials Auditory ability to communicate effectively in person and over the phone May need to climb stairs in multi-level office building Environmental Conditions: Indoor Office Environment Must be able to work in standard office environment with artificial lighting and climate control Disclaimer: This description is not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to change or add duties to this position as business needs require. International Code Council offers a competitive starting salary and comprehensive benefits package that includes paid vacation and sick time, health/dental/vision insurance, 401k with generous company match immediately vested, company paid basic life insurance, short-term and long-term disability coverage. Additional voluntary benefit offerings are available such as critical illness insurance, flexible spending accounts, and pet insurance. International Code Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, citizen status, religion, ancestry, national origin, age, disability, sex, marital status, military status, pregnancy, sexual orientation or any other basis prohibited by applicable federal, state or local employment laws or regulations in every location in which the company has facilities. Compensation details: 0 Yearly Salary PId6868d664c14-4980
03/20/2026
Full time
Company Summary: The International Code Council is the leading global source of model codes, standards, and building safety solutions. This includes product evaluation, accreditation, technology, training, and certification. ICC Codes, Standards, and solutions are used to ensure safe, affordable, and sustainable communities and buildings worldwide. While our roots are firmly planted in the development of the Codes and Standards, our growth allows us to offer many more services to support our Codes and Standards. ICC NTA provides product testing, evaluation, and certification to ensure build-related products, systems, and materials are safe and compliant. This includes plan review, inspection, and HUD services. Position Summary: Provide plan review services in accordance with the modular State program or the Local Authority having Jurisdiction, AHJ where State programs do not exist, supporting the needs of our manufacturing clients and design professionals. Reviews may include Building, Egress, Mechanical, Electrical, Plumbing, Fire and several specialty reviews. ICC NTA's Modular Account Managers, MAMs are leaders in the industry providing detailed opinions on building designs as they relate to the applicable codes and programs. The ICC NTA MAM team has a national footprint and works with all State and local codes as required Essential Functions: Conduct code and program related reviews of design packages and/or manuals within the prescribed expectations of the program and department. When required provide clarification to clients and in a timely manner review responses to design package and/or manuals from the clients. Participate in the department peer review program as required. Complete and maintain ICC and State required credentialing as determined essential for the position. Address general inquiries from clients as directed and in keeping with department time professionalism expectations. Follow up as required on all in-plant state audits to ensure compliance and prepare response for cited item(s). Address inquiries from the Inspection Staff, manufacturers, and general clients regarding questions on approved designs, supporting documentation, and code related issues. Perform other duties, responsibilities, and special assignments as directed. Secondary Functions: Recommend and help develop improved systems, policies, and procedures for the Modular Department. Establish and maintain excellent relations with the States and ensure we are respected as leaders and partners. Help ensure all applicable procedures are compliant with State requirements and are implemented and consistently followed in the execution of inspection and design review jobs/projects. Continually identify and pursue opportunities for process improvements within the Department and NTA. Promote continuous improvement within the department. Help to maintain internal code reference guides, the synopsis, and assist in developing audit programs that will ensure: NTA's continuous ability to comply with all applicable regulatory and industry requirements and practices for plan review and inspection processes. Promote effective communication throughout the organization. Identify opportunities and recommend actions that will enhance communication among all employees. Assist in developing and submitting quotes and formal business proposals in response to client solicitations as requested. Assist with training of co-workers when appropriate. Perform other duties, responsibilities and special assignments as directed by the Plan Review Manager or their appointed representative. Essential Skills and Education/Experience: Preferred Education: A 4-year degree in Architectural, Engineering, Building Trades, or related. Completion of the ICC credentials for Building 1 and 2 or 3, Mechanical 1 and 2 or 3, Electrical 1 and 2 or 3, and Plumbing 1 and 2 or 3. Team members are expected to complete and maintain credentialling within 2 years of hire. A minimum of three years' experience in the building construction industry. (De-sign, on site construction, code compliance, etc.) Preference given to those with offsite construction experience; modular, panel-ized, component, etc. Preference will be given to those with plan review experience, specifically those with experience of plan review for offsite construction. Physical Requirements: Ability to sit for extended periods while working at a computer or desk Occasional standing, walking, and reaching to access files or office supplies Manual dexterity for typing, filing, and handling office equipment Ability to lift and carry up to 20 pounds occasionally (e.g., office supplies, documents) Visual acuity to read printed and digital materials Auditory ability to communicate effectively in person and over the phone May need to climb stairs in multi-level office building Environmental Conditions: Indoor Office Environment Must be able to work in standard office environment with artificial lighting and climate control Disclaimer: This description is not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to change or add duties to this position as business needs require. International Code Council offers a competitive starting salary and comprehensive benefits package that includes paid vacation and sick time, health/dental/vision insurance, 401k with generous company match immediately vested, company paid basic life insurance, short-term and long-term disability coverage. Additional voluntary benefit offerings are available such as critical illness insurance, flexible spending accounts, and pet insurance. International Code Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, citizen status, religion, ancestry, national origin, age, disability, sex, marital status, military status, pregnancy, sexual orientation or any other basis prohibited by applicable federal, state or local employment laws or regulations in every location in which the company has facilities. Compensation details: 0 Yearly Salary PId6868d664c14-4980
Activities Assistant
Cassia Johnston, Iowa
Meadowview of Johnston, a Cassia community, is hiring an Activities Assistant, to join our team in Johnston, IA! You will love being a part of our talented and passionate team where you will feel valued and appreciated while dedicated to making our residents feel right at home. This is a great opportunity for those seeking entry-level work or wanting to learn and grow in a healthcare setting. As an Activities Assistant at Meadowview of Johnston, you will conduct fun and exciting activities with our residents. Our ideal candidate is self-motivated with a genuine concern for our residents' well-being and has a creative personality and positive attitude. Position Type: Part-Time, benefits eligible position working a varying schedule including every other weekend and occasional evenings Shifts Available: Tuesday - Thursday 9:00 AM - 5:00 PM and Every other weekend w/ one shift until 7:00 PM Wage Range: $17 - $19 /hour depending on experience Location: 5555 Pioneer Parkway, Johnston, IA 50131 Activities Assistant Responsibilities: Encourage, support, and assist residents with activities. Interact and assist residents on a one to one basis outside of structured program times. Document activity attendance and degree of involvement. Act as a positive representative at all times. Display an attitude of courtesy and respect for all residents, families, and staff. This is a memory care focused position but this role will also work in other areas too. Perform other related tasks as needed. Activities Assistant Qualifications: High School Diploma or Equivalent required. Willing to drive residents in our resident van. Demonstrate good time management and organizational skills. Ability to display enthusiasm and a positive attitude in promoting activities. Creative aptitude for training in arts, crafts, and games. Good communication skills, including ability to give directions to others in a manner that is pleasant and easily understood. Cassia Benefits: Competitive Pay with experience-based raises Tuition Assistance & Student Loan Forgiveness (site-specific) Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Employee Assistance Program with free confidential counseling/coaching for self and family members Pet Insurance About Us: Join our team and grow your career in a place that's fresh, vibrant, and full of opportunity! Meadowview of Johnston, a brand-new senior care campus in one of Des Moines' most welcoming suburbs, offers a modern work environment and a strong sense of community. Our 106-unit campus includes independent living, assisted living, and memory care-creating a diverse and rewarding setting to serve residents with purpose and compassion. Located just minutes from Merle Hay Mall, Terra Park, and popular local spots like Hy-Vee and Panera, our campus blends convenience with comfort. At Meadowview, your dedication is recognized, your growth is supported, and your work truly makes a difference every day. Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: Join us and become part of a nonprofit organization that truly makes a difference! Cassia is an equal employment opportunity/affirmative action & veteran friendly employer. Powered by JazzHR Compensation details: 17-19 Hourly Wage PI1bf0a0240f00-8044
03/20/2026
Full time
Meadowview of Johnston, a Cassia community, is hiring an Activities Assistant, to join our team in Johnston, IA! You will love being a part of our talented and passionate team where you will feel valued and appreciated while dedicated to making our residents feel right at home. This is a great opportunity for those seeking entry-level work or wanting to learn and grow in a healthcare setting. As an Activities Assistant at Meadowview of Johnston, you will conduct fun and exciting activities with our residents. Our ideal candidate is self-motivated with a genuine concern for our residents' well-being and has a creative personality and positive attitude. Position Type: Part-Time, benefits eligible position working a varying schedule including every other weekend and occasional evenings Shifts Available: Tuesday - Thursday 9:00 AM - 5:00 PM and Every other weekend w/ one shift until 7:00 PM Wage Range: $17 - $19 /hour depending on experience Location: 5555 Pioneer Parkway, Johnston, IA 50131 Activities Assistant Responsibilities: Encourage, support, and assist residents with activities. Interact and assist residents on a one to one basis outside of structured program times. Document activity attendance and degree of involvement. Act as a positive representative at all times. Display an attitude of courtesy and respect for all residents, families, and staff. This is a memory care focused position but this role will also work in other areas too. Perform other related tasks as needed. Activities Assistant Qualifications: High School Diploma or Equivalent required. Willing to drive residents in our resident van. Demonstrate good time management and organizational skills. Ability to display enthusiasm and a positive attitude in promoting activities. Creative aptitude for training in arts, crafts, and games. Good communication skills, including ability to give directions to others in a manner that is pleasant and easily understood. Cassia Benefits: Competitive Pay with experience-based raises Tuition Assistance & Student Loan Forgiveness (site-specific) Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Employee Assistance Program with free confidential counseling/coaching for self and family members Pet Insurance About Us: Join our team and grow your career in a place that's fresh, vibrant, and full of opportunity! Meadowview of Johnston, a brand-new senior care campus in one of Des Moines' most welcoming suburbs, offers a modern work environment and a strong sense of community. Our 106-unit campus includes independent living, assisted living, and memory care-creating a diverse and rewarding setting to serve residents with purpose and compassion. Located just minutes from Merle Hay Mall, Terra Park, and popular local spots like Hy-Vee and Panera, our campus blends convenience with comfort. At Meadowview, your dedication is recognized, your growth is supported, and your work truly makes a difference every day. Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: Join us and become part of a nonprofit organization that truly makes a difference! Cassia is an equal employment opportunity/affirmative action & veteran friendly employer. Powered by JazzHR Compensation details: 17-19 Hourly Wage PI1bf0a0240f00-8044
Outpatient Medicaid Eligibility Representative
The Revenue Group Cleveland, Ohio
Description: Start Date: 3/30/2026 Pay: $13.50-$14.50 an hour based on experience plus monthly bonus up to $300 after 90 days Hours: Monday - Friday 8:00am - 4:30pm (With a half hour lunch) and 2 company paid 15 min breaks This position is remote upon completion of 4 weeks of training on site in Cleveland office! You MUST have internet speed of 100MBps Who is Hospital Referral Services? No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services Hospital Insurance Representative will help patients via phone to see what assistance programs the uninsured or underinsured may be eligible to receive. We are looking for self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Our employees voted us Top Workplaces 4 years in a row! The Outpatient Medicaid Eligibility Representative will be responsible for: Screening/Interviewing patients for insurance eligibility in outbound dialer environment Providing thorough, efficient, and accurate documentation. The Outpatient Medicaid Eligibility Representative is responsible for meeting goals and quality standards through efficient and accurate work activities. PM21 Requirements: Work Requirements: 1-3 years Dialer call center environment preferred - not required (minimum of 60 calls daily) 1-3 years of previous healthcare eligibility experience preferred-not required Ability to maintain the highest level of confidentiality, customer service, and knowledge of HIPAA. Proficient personal computer skills including Microsoft Office - able to type at least 40 WPM The Outpatient Medicaid Eligibility Screener must have the ability to multi-task and have good time management skills. High School Diploma or equivalent (GED) 7-year background check Training for the Outpatient Medicaid Eligibility Representative: In office training will include HIPAA regulations, Revenue Group procedures, Medicaid eligibility, role-playing, client systems and procedures. In office floor training: This will include observation of veteran representatives and supervised calls. Our Benefits: 100% Paid Training 401(k) matching Paid Time off (PTO) - Up to 10 days your first year! 8 Paid Holidays - Including your birthday! Referral Program Employee Assistance Program (EAP) Growth & Continued Training Dental & Vision insurance Health insurance (including Long & Short-Term Disability) Life insurance (Company Paid) EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. PM21 Compensation details: 13.5-14.5 Hourly Wage PI0aaf7ef760df-0279
03/20/2026
Full time
Description: Start Date: 3/30/2026 Pay: $13.50-$14.50 an hour based on experience plus monthly bonus up to $300 after 90 days Hours: Monday - Friday 8:00am - 4:30pm (With a half hour lunch) and 2 company paid 15 min breaks This position is remote upon completion of 4 weeks of training on site in Cleveland office! You MUST have internet speed of 100MBps Who is Hospital Referral Services? No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services Hospital Insurance Representative will help patients via phone to see what assistance programs the uninsured or underinsured may be eligible to receive. We are looking for self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Our employees voted us Top Workplaces 4 years in a row! The Outpatient Medicaid Eligibility Representative will be responsible for: Screening/Interviewing patients for insurance eligibility in outbound dialer environment Providing thorough, efficient, and accurate documentation. The Outpatient Medicaid Eligibility Representative is responsible for meeting goals and quality standards through efficient and accurate work activities. PM21 Requirements: Work Requirements: 1-3 years Dialer call center environment preferred - not required (minimum of 60 calls daily) 1-3 years of previous healthcare eligibility experience preferred-not required Ability to maintain the highest level of confidentiality, customer service, and knowledge of HIPAA. Proficient personal computer skills including Microsoft Office - able to type at least 40 WPM The Outpatient Medicaid Eligibility Screener must have the ability to multi-task and have good time management skills. High School Diploma or equivalent (GED) 7-year background check Training for the Outpatient Medicaid Eligibility Representative: In office training will include HIPAA regulations, Revenue Group procedures, Medicaid eligibility, role-playing, client systems and procedures. In office floor training: This will include observation of veteran representatives and supervised calls. Our Benefits: 100% Paid Training 401(k) matching Paid Time off (PTO) - Up to 10 days your first year! 8 Paid Holidays - Including your birthday! Referral Program Employee Assistance Program (EAP) Growth & Continued Training Dental & Vision insurance Health insurance (including Long & Short-Term Disability) Life insurance (Company Paid) EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. PM21 Compensation details: 13.5-14.5 Hourly Wage PI0aaf7ef760df-0279
Executive Personal Assistant to CTO at Unicorn Startup
Bloom Talent San Francisco, California
Innovative tech company is looking for an Executive Personal Assistant to support their CTO. This is an incredible opportunity to join an ambitious team that recently achieved unicorn status with their Series C round and plans to double in size by EOY.In this role, you'll provide strategic support through calendar and inbox management, travel planning, meeting prep, relationship management with internal teams, and ad hoc projects. You'll also handle personal tasks, including appointments, reservations, and liaising with service providers for home and childcare needs.The ideal candidate takes initiative to anticipate needs, has strong written communication skills, and excels at keeping their executive on time and on task. This is an in-office role based in San Francisco. 140-165K+ DOE + equity, benefits, onsite chef, and unlimited PTO.Responsibilities: Provide direct support to the CTO by managing a complex calendar, scheduling meetings, prioritizing commitments, and resolving conflicts efficiently. Coordinate business and personal travel, including flights, accommodations, transportation, and itineraries, while adapting to last-minute changes. Prepare for meetings by gathering briefing materials, drafting agendas, and ensuring follow-up on action items. Manage communications across business and personal inboxes, drafting responses, triaging messages, and maintaining clarity in correspondence. Act as a representative and liaison with stakeholders - both internal and external. Oversee administrative tasks such as expense reporting, record keeping, and filing to maintain accuracy and organization. Take ownership of special projects and research assignments, contributing insights and support as needed. Manage both professional and personal calendars to ensure seamless integration of commitments. Coordinate logistics for personal travel, events, and appointments alongside professional responsibilities. Handle household coordination tasks, liaising with service providers and arranging maintenance or personal services. Assist with personal financial and administrative matters, including bill payments and subscriptions. Support miscellaneous personal requests, from errands to event coordination, ensuring day-to-day life runs smoothly.Qualifications: 5+ years of experience as an Executive Assistant, Personal Assistant, or in a similar role supporting senior leadership. Experience in high-growth or fast-paced environments is highly desired. Adaptable and calm under pressure, able to manage shifting priorities in a fast-paced, dynamic environment. Strong problem-solving skills, with the ability to anticipate needs and act proactively. Exceptional organizational skills and meticulous attention to detail in managing complex schedules and tasks. Excellent verbal and written communication, with the ability to draft clear and professional correspondence. Service-oriented mindset with a willingness to handle tasks of all sizes, from strategic projects to everyday errands. Flexible availability beyond standard business hours to accommodate occasional support. Proven track record of trust and discretion, with the ability to handle sensitive business and personal information confidentially. Tech-savvy with tools such as GSuite, Excel, Slack, and email management platforms.
03/20/2026
Full time
Innovative tech company is looking for an Executive Personal Assistant to support their CTO. This is an incredible opportunity to join an ambitious team that recently achieved unicorn status with their Series C round and plans to double in size by EOY.In this role, you'll provide strategic support through calendar and inbox management, travel planning, meeting prep, relationship management with internal teams, and ad hoc projects. You'll also handle personal tasks, including appointments, reservations, and liaising with service providers for home and childcare needs.The ideal candidate takes initiative to anticipate needs, has strong written communication skills, and excels at keeping their executive on time and on task. This is an in-office role based in San Francisco. 140-165K+ DOE + equity, benefits, onsite chef, and unlimited PTO.Responsibilities: Provide direct support to the CTO by managing a complex calendar, scheduling meetings, prioritizing commitments, and resolving conflicts efficiently. Coordinate business and personal travel, including flights, accommodations, transportation, and itineraries, while adapting to last-minute changes. Prepare for meetings by gathering briefing materials, drafting agendas, and ensuring follow-up on action items. Manage communications across business and personal inboxes, drafting responses, triaging messages, and maintaining clarity in correspondence. Act as a representative and liaison with stakeholders - both internal and external. Oversee administrative tasks such as expense reporting, record keeping, and filing to maintain accuracy and organization. Take ownership of special projects and research assignments, contributing insights and support as needed. Manage both professional and personal calendars to ensure seamless integration of commitments. Coordinate logistics for personal travel, events, and appointments alongside professional responsibilities. Handle household coordination tasks, liaising with service providers and arranging maintenance or personal services. Assist with personal financial and administrative matters, including bill payments and subscriptions. Support miscellaneous personal requests, from errands to event coordination, ensuring day-to-day life runs smoothly.Qualifications: 5+ years of experience as an Executive Assistant, Personal Assistant, or in a similar role supporting senior leadership. Experience in high-growth or fast-paced environments is highly desired. Adaptable and calm under pressure, able to manage shifting priorities in a fast-paced, dynamic environment. Strong problem-solving skills, with the ability to anticipate needs and act proactively. Exceptional organizational skills and meticulous attention to detail in managing complex schedules and tasks. Excellent verbal and written communication, with the ability to draft clear and professional correspondence. Service-oriented mindset with a willingness to handle tasks of all sizes, from strategic projects to everyday errands. Flexible availability beyond standard business hours to accommodate occasional support. Proven track record of trust and discretion, with the ability to handle sensitive business and personal information confidentially. Tech-savvy with tools such as GSuite, Excel, Slack, and email management platforms.
Water/Wastewater Project Manager
Communities Unlimited, Inc. Pine Bluff, Arkansas
The Water/Wastewater Project Manager provides onsite technical assistance and training to rural community infrastructure systems with water or waste disposal problems and needs in the areas of project planning, financing, utility management and administration. Communities Unlimited is one of six regional non-profit organizations that are partners in the national Rural Community Assistance Partnership (RCAP) through which these services are available in all U.S.A. and territories. This role works from home, however candidate must currently live in the Southeast Arkansas area. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Education/Certification Requirements Option A: Bachelor's degree in environmental sciences, social sciences, management, public administration or related field preferred and 1 year experience. OR Option B: High School diploma or Current Water or Wastewater Operator Certification and a minimum of 5 years of experience in operating and/or managing community environmental management systems. Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Effectively communicate in both written and verbal formats. Deliver results in an environment with a high degree of self-directed time management and project management. Understand basic financial statements, operational and capital improvement project budgeting. Deliver high degree of accuracy with attention to detail in work products Summary of Essential Job Duties Provide onsite technical assistance services to approximately 15-20 small communities and/or existing small water/wastewater facilities serving rural areas, to address public water supply and wastewater disposal problems in the state. Prepare and submit clear and cogent, written project narrative reports, accurately detailing technical assistance activities provided to each project community. Project reporting must be in accordance with formats and instructions provided for the CU Environmental Program and the Rural Community Assistance Partnership, and reports must be prepared and submitted in a timely manner. Research, develop, and submit to local community or utility decision-makers: written reports, recommendations, feasibility studies, rate analyses etc., as necessary, to enable local communities and/or utilities to make informed decisions necessary to resolve local problems and alleviate local needs. Establish and maintain complete community project files, including but not limited to a written log of all project related activities, correspondence, reports, and working papers. Organize and conduct small group meetings in project communities to assist local decision-makers on matters affecting facility development of water/wastewater facilities and/or developing solutions to existing water/waste disposal problems. Partner with Project Manager of Training to facilitate community trainings. The employee shall work well under pressure, meeting multiple and sometimes competing deadlines. The employee shall at all times demonstrate cooperative behavior with colleagues and supervisors. Establish and maintain effective working relationships with federal, state and local officials involved with the regulation and financing of public water/waste disposal facilities and services. Establish and maintain regular communications and work relationships, with appropriate agencies, institutions, individuals, or offices within the state in order to: (a) maintain, improve and/or expand services & scope of the Communities Unlimited Environmental program; and/or (b): improve the ability of all small, rural communities in the state to provide safe, affordable, water and waste disposal services to their residents. Maintain working knowledge of and comply with corporate policies, procedure, supervisor direction and contractual compliance requirements. Maintain the highest level of confidentiality and security with all information, understanding your obligations in regard to client data, community environmental system data, borrower data, payroll data, HR data, medical information, workman's compensation data, IT data, computer passwords, email account passwords, phone lock codes, etc. Accurate and timely submission of time and expenses in compliance with CU policy and supervisor direction, understanding this record in a critical part of CU's compliance with grants and contracts. Comply with corporate branding and communication requirements and support corporate communication processes by submitting client stories, securing releases for use of client quotes/images; media capture (photos, videos, etc.) and collaborating with communications staff to promote events, loan closings, community projects and milestones and client businesses. Attend CU staff meetings. Represent CU at/facilitate other meetings and events as needed. Special projects and other duties may be assigned by the supervisor or program director. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PIb9da98efaec7-7528
03/20/2026
Full time
The Water/Wastewater Project Manager provides onsite technical assistance and training to rural community infrastructure systems with water or waste disposal problems and needs in the areas of project planning, financing, utility management and administration. Communities Unlimited is one of six regional non-profit organizations that are partners in the national Rural Community Assistance Partnership (RCAP) through which these services are available in all U.S.A. and territories. This role works from home, however candidate must currently live in the Southeast Arkansas area. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Education/Certification Requirements Option A: Bachelor's degree in environmental sciences, social sciences, management, public administration or related field preferred and 1 year experience. OR Option B: High School diploma or Current Water or Wastewater Operator Certification and a minimum of 5 years of experience in operating and/or managing community environmental management systems. Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Effectively communicate in both written and verbal formats. Deliver results in an environment with a high degree of self-directed time management and project management. Understand basic financial statements, operational and capital improvement project budgeting. Deliver high degree of accuracy with attention to detail in work products Summary of Essential Job Duties Provide onsite technical assistance services to approximately 15-20 small communities and/or existing small water/wastewater facilities serving rural areas, to address public water supply and wastewater disposal problems in the state. Prepare and submit clear and cogent, written project narrative reports, accurately detailing technical assistance activities provided to each project community. Project reporting must be in accordance with formats and instructions provided for the CU Environmental Program and the Rural Community Assistance Partnership, and reports must be prepared and submitted in a timely manner. Research, develop, and submit to local community or utility decision-makers: written reports, recommendations, feasibility studies, rate analyses etc., as necessary, to enable local communities and/or utilities to make informed decisions necessary to resolve local problems and alleviate local needs. Establish and maintain complete community project files, including but not limited to a written log of all project related activities, correspondence, reports, and working papers. Organize and conduct small group meetings in project communities to assist local decision-makers on matters affecting facility development of water/wastewater facilities and/or developing solutions to existing water/waste disposal problems. Partner with Project Manager of Training to facilitate community trainings. The employee shall work well under pressure, meeting multiple and sometimes competing deadlines. The employee shall at all times demonstrate cooperative behavior with colleagues and supervisors. Establish and maintain effective working relationships with federal, state and local officials involved with the regulation and financing of public water/waste disposal facilities and services. Establish and maintain regular communications and work relationships, with appropriate agencies, institutions, individuals, or offices within the state in order to: (a) maintain, improve and/or expand services & scope of the Communities Unlimited Environmental program; and/or (b): improve the ability of all small, rural communities in the state to provide safe, affordable, water and waste disposal services to their residents. Maintain working knowledge of and comply with corporate policies, procedure, supervisor direction and contractual compliance requirements. Maintain the highest level of confidentiality and security with all information, understanding your obligations in regard to client data, community environmental system data, borrower data, payroll data, HR data, medical information, workman's compensation data, IT data, computer passwords, email account passwords, phone lock codes, etc. Accurate and timely submission of time and expenses in compliance with CU policy and supervisor direction, understanding this record in a critical part of CU's compliance with grants and contracts. Comply with corporate branding and communication requirements and support corporate communication processes by submitting client stories, securing releases for use of client quotes/images; media capture (photos, videos, etc.) and collaborating with communications staff to promote events, loan closings, community projects and milestones and client businesses. Attend CU staff meetings. Represent CU at/facilitate other meetings and events as needed. Special projects and other duties may be assigned by the supervisor or program director. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PIb9da98efaec7-7528
Afni
Customer Service Representative
Afni Tucson, Arizona
Career paths start at $17.50/hr plus bonuses (this includes an hourly base rate of $17.00 and an on-site differential of 50 cents an hour) with 40-hour work weeks. This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
03/20/2026
Full time
Career paths start at $17.50/hr plus bonuses (this includes an hourly base rate of $17.00 and an on-site differential of 50 cents an hour) with 40-hour work weeks. This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
USAA
Customer Service Advisor
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/20/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Afni
Sales Support Representative
Afni Tucson, Arizona
Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour). This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for one of our sales teams: either auto insurance sales, where you will be handling mainly inbound calls from people looking to purchase auto insurance; or wireless customer service, where you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications: Six months of sales experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
03/20/2026
Full time
Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour). This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for one of our sales teams: either auto insurance sales, where you will be handling mainly inbound calls from people looking to purchase auto insurance; or wireless customer service, where you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications: Six months of sales experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
Commercial Route Manager (Pest Control)
Sprague Pest Solutions Commerce City, Colorado
Description: Ready to Level Up Your Career? If you've worked in retail, food service, HVAC, plumbing, landscaping, or any hands-on job -you already have the hustle, grit, and people skills we're looking for. Now imagine putting those skills to work in a career that gives you: Freedom to manage your own schedule A company vehicle to take home Paid training & certifications Real career growth (not just a job) At Sprague Pest Solutions , we don't just kill bugs-we protect businesses, food, and public health. You'll be the go-to expert for your clients, solving problems, building relationships, and making a real impact in your community. What You'll Be Doing Learn how to identify and control pests (we'll train you!) Visit local businesses and help them stay pest-free Use tools, tech, and know-how to solve problems on the spot Build trust with clients and become their go-to expert Manage your own route and schedule like a boss Spot new opportunities and grow your territory What You'll Get Starting Pay: $23-$28/hr. + performance bonuses + commissions Take-Home Vehicle: Company ride + gas card Gear Provided: Phone, uniforms, safety equipment Benefits: Health, dental, vision (starts within 30 days) 401K with match after 1 year Paid time off starting Day 1 Employee Discount programs for things you really use (gym memberships, car insurance, etc) Career Growth: Leadership training, certifications, and endless opportunities Team Culture: Family vibes, support, and pride in your work Why Sprague? We're not your average pest control company. We're a mission-driven team protecting people, property, and food with cutting-edge tools and a commitment to doing things right. If you want a career that's hands-on, high-impact, and full of opportunity -this is it. Apply Now Your next big move starts here. Click to apply and let's build something awesome together. Requirements: What You Bring to this Position Must-Haves: High school diploma or GED Valid driver's license & clean driving record 2+ years in a hands-on job (retail, food service, trades, logistics, etc.) Strong attention to detail & pride in your work Willingness to travel overnight 3-5 nights/month (we cover the costs) Drive to learn, grow, and win as a team Bonus Points If You've Got: Experience in pest control, landscaping, agriculture, or food production Customer service skills from retail, hospitality, or food service Safety or industry certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly Ability to travel overnight 3 nights per month Salary Description $23-28/hour (depending on experience) plus performance bonus and commission Compensation details: 23-28 Hourly Wage PI632bd254dc33-5504
03/20/2026
Full time
Description: Ready to Level Up Your Career? If you've worked in retail, food service, HVAC, plumbing, landscaping, or any hands-on job -you already have the hustle, grit, and people skills we're looking for. Now imagine putting those skills to work in a career that gives you: Freedom to manage your own schedule A company vehicle to take home Paid training & certifications Real career growth (not just a job) At Sprague Pest Solutions , we don't just kill bugs-we protect businesses, food, and public health. You'll be the go-to expert for your clients, solving problems, building relationships, and making a real impact in your community. What You'll Be Doing Learn how to identify and control pests (we'll train you!) Visit local businesses and help them stay pest-free Use tools, tech, and know-how to solve problems on the spot Build trust with clients and become their go-to expert Manage your own route and schedule like a boss Spot new opportunities and grow your territory What You'll Get Starting Pay: $23-$28/hr. + performance bonuses + commissions Take-Home Vehicle: Company ride + gas card Gear Provided: Phone, uniforms, safety equipment Benefits: Health, dental, vision (starts within 30 days) 401K with match after 1 year Paid time off starting Day 1 Employee Discount programs for things you really use (gym memberships, car insurance, etc) Career Growth: Leadership training, certifications, and endless opportunities Team Culture: Family vibes, support, and pride in your work Why Sprague? We're not your average pest control company. We're a mission-driven team protecting people, property, and food with cutting-edge tools and a commitment to doing things right. If you want a career that's hands-on, high-impact, and full of opportunity -this is it. Apply Now Your next big move starts here. Click to apply and let's build something awesome together. Requirements: What You Bring to this Position Must-Haves: High school diploma or GED Valid driver's license & clean driving record 2+ years in a hands-on job (retail, food service, trades, logistics, etc.) Strong attention to detail & pride in your work Willingness to travel overnight 3-5 nights/month (we cover the costs) Drive to learn, grow, and win as a team Bonus Points If You've Got: Experience in pest control, landscaping, agriculture, or food production Customer service skills from retail, hospitality, or food service Safety or industry certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly Ability to travel overnight 3 nights per month Salary Description $23-28/hour (depending on experience) plus performance bonus and commission Compensation details: 23-28 Hourly Wage PI632bd254dc33-5504
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE I
FASTBRIDGE FIBER LLC Reading, Pennsylvania
Description: FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. The network is built with today's customers in mind; customers with multiple connected devices demanding the fastest speed and highest reliability. Customers enjoy hassle-free pricing plans and attentive customer service with FastBridge Fiber, unlike those services offered by monopoly communications companies. FastBridge Fiber is committed to hiring and investing in the local communities we serve. We embrace a philosophy that is built upon respect, trust, and flexibility. FastBridge Fiber is supported by equity financing from Guggenheim Investments, and we are all committed and focused on rapidly growing our footprint! About the Opportunity: The Bilingual Customer Support Representative provides technical support to our customers who may be experiencing issues with their internet service, setting up WiFi, wanting to turn on some features or simply have a question about their bill. Success in this role requires a well-rounded individual with a genuine enthusiasm for technology and keen interested in helping customers by resolving their trouble. Schedule: The schedule for this position is: Sunday: 10:00am- 6:30pm EST Monday-Thursday: 12:00pm-8:30pm EST The first two weeks will consist of in office training. The training schedule will be: Monday-Friday: 8:30am-5:00pm EST The schedule is non-negotiable. Duties and Responsibilities Drive customer satisfaction as the first point of contact for all inbound customer contacts in both the English and Spanish languages (phone calls, chats, emails). Manage customer communications received via multiple sources - phone, email, text, & social sites from potential or existing customers and respond to any questions or concerns. Process incoming orders for new installation, scheduling with the customer and completing the billing for services rendered. Complete change of service requests and make updates to accounts per customer requests. Respond to inquiries on order status, billing questions, service availability, new product offerings, etc. Provide excellent customer service support including technical troubleshooting of service issues to customer calling in or chatting in for help. Use problem-solving skills to properly diagnose and resolve technical hardware and software issues involving internet and Wi-Fi connectivity. Ensure details of the contact are captured in CRM by opening trouble tickets where applicable, documenting the contact, actions taken & details of how issue was resolved. Utilize our systems and tools to proactively check for and resolve potential issues before marking the contact as complete. Respond to escalated calls from customers and service techs during installation or service calls. Make follow-up calls on previously resolved trouble tickets to ensure customer satisfaction. Ensure that service-impacting events are worked timely to minimize service outages. Provide customers with updates on the progress of the work orders and/or trouble tickets. Follow-up with potential customers to convert leads to orders or to finalize orders. Provide manager with regular updates on common problems encountered and identify possible longer-term solutions/improvements to reduce future problems. Use communication channels to inform team of important issues and information which will help improve team performance Exceed customer expectations at every opportunity. Effectively communicate FastBridge Fiber's product and service offering. Navigate through multiple systems Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Required Qualifications: 6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues. 2 years of customer service experience, 1 year in a contact center setting. Previous telecommunications experience a plus. Preference for operating in a fast-paced, technical environment with a high degree of critical thinking and problem solving Enjoys working with a team, but has ability to work independently, multi-task in a fast-paced environment without supervision. Ability to work as part of a team to achieve individual and team results Proven capability of delivering on individual and team goals and key metrics Willing to learn, adapt and evolve with the team and company and develop new skills quickly. Ability to learn and grasp new concepts and work through problems in a logical manner. A customer-first, troubleshooting mindset with demonstrated ability to provide exceptional internal and external customer care with a strong sense of ownership over results. Positive attitude with a passion for helping customers and the ability to connect with people. Committed to owning customer issues from start to finish Excellent customer service skills, including positive phone demeanor. Strong follow-up skills, accuracy, and attention to detail. Strong technical aptitude with excellent end-user interaction skills Capable of answering technical questions from technical and non-technical users. Able to listen with solid analytical, problem-solving and trouble-shooting skills with capability to solve complex problems Experience in one or more ticketing, CRM, billing, ordering, scheduling, phone systems Strong computer skills and the ability to navigate through multiple screens. Exceptional knowledge of Microsoft Office applications Excellent verbal and written communication skills Must be able to pass criminal background check and drug test Flexibility to work mandatory overtime to meet business needs High integrity and strong work ethic are a must Attention to detail and ability to think creatively and strategically is a must Excellent organization and time management skills Ability to interact and communicate effectively with other team members You have a high school diploma or equivalent (higher education preferred)? Bilingual skills (verbal, written, read) in Spanish required. Please note, the duties and responsibilities are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Want to know more about what we stand for? At FastBridge Fiber we care about narrowing the digital divide and supporting fairness and equality. We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Learn more at: Compensation details: 21-24 Hourly Wage PIf76a4d982eaf-6725
03/20/2026
Full time
Description: FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. The network is built with today's customers in mind; customers with multiple connected devices demanding the fastest speed and highest reliability. Customers enjoy hassle-free pricing plans and attentive customer service with FastBridge Fiber, unlike those services offered by monopoly communications companies. FastBridge Fiber is committed to hiring and investing in the local communities we serve. We embrace a philosophy that is built upon respect, trust, and flexibility. FastBridge Fiber is supported by equity financing from Guggenheim Investments, and we are all committed and focused on rapidly growing our footprint! About the Opportunity: The Bilingual Customer Support Representative provides technical support to our customers who may be experiencing issues with their internet service, setting up WiFi, wanting to turn on some features or simply have a question about their bill. Success in this role requires a well-rounded individual with a genuine enthusiasm for technology and keen interested in helping customers by resolving their trouble. Schedule: The schedule for this position is: Sunday: 10:00am- 6:30pm EST Monday-Thursday: 12:00pm-8:30pm EST The first two weeks will consist of in office training. The training schedule will be: Monday-Friday: 8:30am-5:00pm EST The schedule is non-negotiable. Duties and Responsibilities Drive customer satisfaction as the first point of contact for all inbound customer contacts in both the English and Spanish languages (phone calls, chats, emails). Manage customer communications received via multiple sources - phone, email, text, & social sites from potential or existing customers and respond to any questions or concerns. Process incoming orders for new installation, scheduling with the customer and completing the billing for services rendered. Complete change of service requests and make updates to accounts per customer requests. Respond to inquiries on order status, billing questions, service availability, new product offerings, etc. Provide excellent customer service support including technical troubleshooting of service issues to customer calling in or chatting in for help. Use problem-solving skills to properly diagnose and resolve technical hardware and software issues involving internet and Wi-Fi connectivity. Ensure details of the contact are captured in CRM by opening trouble tickets where applicable, documenting the contact, actions taken & details of how issue was resolved. Utilize our systems and tools to proactively check for and resolve potential issues before marking the contact as complete. Respond to escalated calls from customers and service techs during installation or service calls. Make follow-up calls on previously resolved trouble tickets to ensure customer satisfaction. Ensure that service-impacting events are worked timely to minimize service outages. Provide customers with updates on the progress of the work orders and/or trouble tickets. Follow-up with potential customers to convert leads to orders or to finalize orders. Provide manager with regular updates on common problems encountered and identify possible longer-term solutions/improvements to reduce future problems. Use communication channels to inform team of important issues and information which will help improve team performance Exceed customer expectations at every opportunity. Effectively communicate FastBridge Fiber's product and service offering. Navigate through multiple systems Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Required Qualifications: 6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues. 2 years of customer service experience, 1 year in a contact center setting. Previous telecommunications experience a plus. Preference for operating in a fast-paced, technical environment with a high degree of critical thinking and problem solving Enjoys working with a team, but has ability to work independently, multi-task in a fast-paced environment without supervision. Ability to work as part of a team to achieve individual and team results Proven capability of delivering on individual and team goals and key metrics Willing to learn, adapt and evolve with the team and company and develop new skills quickly. Ability to learn and grasp new concepts and work through problems in a logical manner. A customer-first, troubleshooting mindset with demonstrated ability to provide exceptional internal and external customer care with a strong sense of ownership over results. Positive attitude with a passion for helping customers and the ability to connect with people. Committed to owning customer issues from start to finish Excellent customer service skills, including positive phone demeanor. Strong follow-up skills, accuracy, and attention to detail. Strong technical aptitude with excellent end-user interaction skills Capable of answering technical questions from technical and non-technical users. Able to listen with solid analytical, problem-solving and trouble-shooting skills with capability to solve complex problems Experience in one or more ticketing, CRM, billing, ordering, scheduling, phone systems Strong computer skills and the ability to navigate through multiple screens. Exceptional knowledge of Microsoft Office applications Excellent verbal and written communication skills Must be able to pass criminal background check and drug test Flexibility to work mandatory overtime to meet business needs High integrity and strong work ethic are a must Attention to detail and ability to think creatively and strategically is a must Excellent organization and time management skills Ability to interact and communicate effectively with other team members You have a high school diploma or equivalent (higher education preferred)? Bilingual skills (verbal, written, read) in Spanish required. Please note, the duties and responsibilities are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Want to know more about what we stand for? At FastBridge Fiber we care about narrowing the digital divide and supporting fairness and equality. We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Learn more at: Compensation details: 21-24 Hourly Wage PIf76a4d982eaf-6725
Senior Air & Ocean Export Specialist
Radiant Global Logistics Inc Miami, Florida
Position Title: Senior Air & Ocean Export Specialist Location: Miami, FL 33126 Company: Radiant Global Logistics, Inc. Position Type: Full Time Salary Range: $62,000.00 - $80,000.00 Salary/year Position Summary Radiant Global Logistics is seeking an experienced and commercially sharp Senior Air & Ocean Export Specialist to join our International Operations team in Doral, FL. This intermediate-level role is responsible for independently managing a complex portfolio of air and ocean export shipments - from booking through final delivery - while ensuring full export compliance, operational precision, and a consistently high standard of customer service. The ideal candidate brings 4-7 years of hands-on freight forwarding experience, a thorough command of export regulations, and the confidence to handle multi-modal, specialty, and compliance-sensitive shipments without supervision. Beyond day-to-day execution, the Senior Specialist is expected to identify process improvements, contribute institutional knowledge to the team, and serve as a reliable resource for junior operations staff on complex export scenarios. Job duties may be adjusted based on operational or business needs. Key Responsibilities Export Operations - Air & Ocean Independently manage a high-volume portfolio of air, FCL, and LCL export shipments from booking through final delivery and file closure. Serve as the primary operational point of contact for assigned export customers, building trusted relationships through consistent execution and proactive communication. Prepare, review, and process all required export documentation - including HAWBs, MAWBs, bills of lading, commercial invoices, packing lists, certificates of origin, and shipper's letter of instruction - with a high degree of accuracy. Maintain and update shipment records in CargoWise, SAP TM, and internal systems throughout the shipment lifecycle. Ensure full compliance with all applicable export regulations, including EAR, ITAR, OFAC screening, and AES/EEI filing requirements; identify and escalate potential compliance concerns before shipment release. Proactively monitor shipments for exceptions, delays, and carrier issues; communicate status updates to customers before they need to ask. Coordinate pickups, deliveries, consolidations, and warehouse activities with carriers, vendors, and overseas agents. Manage specialty, hazardous, and out-of-gauge (OOG) cargo requirements across air and ocean modes, including applicable documentation and carrier coordination. Enter proof of delivery and close shipment files accurately and on time. Review and validate carrier bookings, routing instructions, and sailing schedules to optimize transit time and cost. Export Compliance Apply working knowledge of U.S. export control regulations - including EAR (Export Administration Regulations), ITAR (International Traffic in Arms Regulations), and OFAC sanctions - to screen shipments and documentation before filing. Complete AES/EEI filings accurately and within required timeframes; resolve AES rejections and compliance holds independently. Identify export license requirements and escalate controlled commodity or denied party screening issues to the compliance team. Maintain audit-ready shipment records in compliance with U.S. export record-keeping requirements. Stay current on regulatory updates and trade compliance developments affecting air and ocean export operations; share relevant changes with the team. Support CTPAT program compliance and assist with periodic internal export compliance reviews. Customer Service & Relationship Management Own the customer experience for assigned accounts - proactively communicating shipment status, exception resolution, and transit updates throughout the shipment lifecycle. Respond promptly and professionally to customer inquiries, service disruptions, and escalations. Build and maintain strong relationships with customers, overseas partners, carrier representatives, and internal teams. Send accurate and timely pre-alerts to overseas agents and consignees. Identify opportunities to improve service delivery for assigned accounts and bring recommendations to management. Contribute institutional knowledge on routing, carrier performance, and compliance requirements to support junior operations staff. Billing & Financial Responsibilities Generate, review, and process customer invoices to ensure accuracy, completeness, and timely billing. Confirm credit approval and rate quotes prior to shipment processing. Coordinate freight rates and tariffs with air and ocean carriers and vendors; identify cost-saving opportunities where applicable. Identify and resolve billing discrepancies or vendor invoice variances before they impact customers or margin. Perform other responsibilities and special assignments as needed. Qualifications Experience & Industry Knowledge 4-7 years of direct, hands-on experience in air and ocean export operations within international freight forwarding required. Demonstrated expertise in FCL, LCL, air freight, and specialty/OOG cargo handling across multiple trade lanes. Thorough working knowledge of U.S. export compliance requirements - including EAR, ITAR, OFAC, AES/EEI filing, and denied party screening. Experience managing export documentation end-to-end: HAWBs, MAWBs, ocean bills of lading, commercial invoices, certificates of origin, and related records. Familiarity with CTPAT requirements, ISO standards, and global routing practices. Experience with hazardous materials (HAZMAT) export documentation and handling preferred. Prior experience mentoring or providing guidance to junior operations staff a plus. Education High school diploma or equivalent required. Bachelor's degree in Logistics, Supply Chain, International Business, or a related field preferred. IATA DGR certification, NCBFAA education credits, or equivalent professional development credentials a plus. Technical Skills Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams). Hands-on experience with CargoWise required; SAP TM experience strongly preferred. Familiarity with AES Direct / ACE portal for EEI filing. Experience with carrier booking portals, ocean carrier e-commerce platforms, and air cargo tracking systems. Core Competencies Independently manages a complex, high-volume account portfolio with minimal supervision and consistent accuracy. Deep knowledge of export compliance requirements - identifies risk and acts before it becomes a problem. Exceptional organizational and time-management skills; comfortable juggling multiple deadlines simultaneously. Clear, professional, and proactive communicator - customers and colleagues rely on this person for timely, accurate information. Sound problem-solving judgment; knows how to resolve complex shipment and compliance issues efficiently. Analytical mindset with a genuine interest in process improvement and operational efficiency. Collaborative team contributor who also shares knowledge and helps develop others. Work Schedule Set working hours of 8 hours per day with requisite meal and rest breaks. Flexibility required to manage time-sensitive export deadlines and carrier cut-off times. Ensures work responsibilities are covered during absences. Work Environment & Physical Demands Climate-controlled office environment with moderate noise level. Regular physical demands: walk, sit, use hands to handle or feel, use fingers for keyboarding, reach with hands and arms, talk and hear. Specific vision abilities: close vision, distance vision, peripheral vision, and ability to adjust focus. Compensation & Benefits Starting pay reflects the candidate's years of freight forwarding experience, export compliance expertise, CargoWise/SAP TM proficiency, and demonstrated ability to independently manage complex multi-modal accounts. Pay ranges may be modified in the future. About Radiant Radiant Logistics, Inc. () (NYSE American: RLGT) is a publicly traded third-party logistics company providing technology-enabled global transportation and value-added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base - including manufacturers, distributors, and retailers - supported from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management, and technology services. As part of Radiant, you will join an environment where expertise, initiative, and commitment to excellence are genuinely valued. For a Senior Export Specialist, Radiant offers the opportunity to manage meaningful accounts . click apply for full job details
03/20/2026
Full time
Position Title: Senior Air & Ocean Export Specialist Location: Miami, FL 33126 Company: Radiant Global Logistics, Inc. Position Type: Full Time Salary Range: $62,000.00 - $80,000.00 Salary/year Position Summary Radiant Global Logistics is seeking an experienced and commercially sharp Senior Air & Ocean Export Specialist to join our International Operations team in Doral, FL. This intermediate-level role is responsible for independently managing a complex portfolio of air and ocean export shipments - from booking through final delivery - while ensuring full export compliance, operational precision, and a consistently high standard of customer service. The ideal candidate brings 4-7 years of hands-on freight forwarding experience, a thorough command of export regulations, and the confidence to handle multi-modal, specialty, and compliance-sensitive shipments without supervision. Beyond day-to-day execution, the Senior Specialist is expected to identify process improvements, contribute institutional knowledge to the team, and serve as a reliable resource for junior operations staff on complex export scenarios. Job duties may be adjusted based on operational or business needs. Key Responsibilities Export Operations - Air & Ocean Independently manage a high-volume portfolio of air, FCL, and LCL export shipments from booking through final delivery and file closure. Serve as the primary operational point of contact for assigned export customers, building trusted relationships through consistent execution and proactive communication. Prepare, review, and process all required export documentation - including HAWBs, MAWBs, bills of lading, commercial invoices, packing lists, certificates of origin, and shipper's letter of instruction - with a high degree of accuracy. Maintain and update shipment records in CargoWise, SAP TM, and internal systems throughout the shipment lifecycle. Ensure full compliance with all applicable export regulations, including EAR, ITAR, OFAC screening, and AES/EEI filing requirements; identify and escalate potential compliance concerns before shipment release. Proactively monitor shipments for exceptions, delays, and carrier issues; communicate status updates to customers before they need to ask. Coordinate pickups, deliveries, consolidations, and warehouse activities with carriers, vendors, and overseas agents. Manage specialty, hazardous, and out-of-gauge (OOG) cargo requirements across air and ocean modes, including applicable documentation and carrier coordination. Enter proof of delivery and close shipment files accurately and on time. Review and validate carrier bookings, routing instructions, and sailing schedules to optimize transit time and cost. Export Compliance Apply working knowledge of U.S. export control regulations - including EAR (Export Administration Regulations), ITAR (International Traffic in Arms Regulations), and OFAC sanctions - to screen shipments and documentation before filing. Complete AES/EEI filings accurately and within required timeframes; resolve AES rejections and compliance holds independently. Identify export license requirements and escalate controlled commodity or denied party screening issues to the compliance team. Maintain audit-ready shipment records in compliance with U.S. export record-keeping requirements. Stay current on regulatory updates and trade compliance developments affecting air and ocean export operations; share relevant changes with the team. Support CTPAT program compliance and assist with periodic internal export compliance reviews. Customer Service & Relationship Management Own the customer experience for assigned accounts - proactively communicating shipment status, exception resolution, and transit updates throughout the shipment lifecycle. Respond promptly and professionally to customer inquiries, service disruptions, and escalations. Build and maintain strong relationships with customers, overseas partners, carrier representatives, and internal teams. Send accurate and timely pre-alerts to overseas agents and consignees. Identify opportunities to improve service delivery for assigned accounts and bring recommendations to management. Contribute institutional knowledge on routing, carrier performance, and compliance requirements to support junior operations staff. Billing & Financial Responsibilities Generate, review, and process customer invoices to ensure accuracy, completeness, and timely billing. Confirm credit approval and rate quotes prior to shipment processing. Coordinate freight rates and tariffs with air and ocean carriers and vendors; identify cost-saving opportunities where applicable. Identify and resolve billing discrepancies or vendor invoice variances before they impact customers or margin. Perform other responsibilities and special assignments as needed. Qualifications Experience & Industry Knowledge 4-7 years of direct, hands-on experience in air and ocean export operations within international freight forwarding required. Demonstrated expertise in FCL, LCL, air freight, and specialty/OOG cargo handling across multiple trade lanes. Thorough working knowledge of U.S. export compliance requirements - including EAR, ITAR, OFAC, AES/EEI filing, and denied party screening. Experience managing export documentation end-to-end: HAWBs, MAWBs, ocean bills of lading, commercial invoices, certificates of origin, and related records. Familiarity with CTPAT requirements, ISO standards, and global routing practices. Experience with hazardous materials (HAZMAT) export documentation and handling preferred. Prior experience mentoring or providing guidance to junior operations staff a plus. Education High school diploma or equivalent required. Bachelor's degree in Logistics, Supply Chain, International Business, or a related field preferred. IATA DGR certification, NCBFAA education credits, or equivalent professional development credentials a plus. Technical Skills Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams). Hands-on experience with CargoWise required; SAP TM experience strongly preferred. Familiarity with AES Direct / ACE portal for EEI filing. Experience with carrier booking portals, ocean carrier e-commerce platforms, and air cargo tracking systems. Core Competencies Independently manages a complex, high-volume account portfolio with minimal supervision and consistent accuracy. Deep knowledge of export compliance requirements - identifies risk and acts before it becomes a problem. Exceptional organizational and time-management skills; comfortable juggling multiple deadlines simultaneously. Clear, professional, and proactive communicator - customers and colleagues rely on this person for timely, accurate information. Sound problem-solving judgment; knows how to resolve complex shipment and compliance issues efficiently. Analytical mindset with a genuine interest in process improvement and operational efficiency. Collaborative team contributor who also shares knowledge and helps develop others. Work Schedule Set working hours of 8 hours per day with requisite meal and rest breaks. Flexibility required to manage time-sensitive export deadlines and carrier cut-off times. Ensures work responsibilities are covered during absences. Work Environment & Physical Demands Climate-controlled office environment with moderate noise level. Regular physical demands: walk, sit, use hands to handle or feel, use fingers for keyboarding, reach with hands and arms, talk and hear. Specific vision abilities: close vision, distance vision, peripheral vision, and ability to adjust focus. Compensation & Benefits Starting pay reflects the candidate's years of freight forwarding experience, export compliance expertise, CargoWise/SAP TM proficiency, and demonstrated ability to independently manage complex multi-modal accounts. Pay ranges may be modified in the future. About Radiant Radiant Logistics, Inc. () (NYSE American: RLGT) is a publicly traded third-party logistics company providing technology-enabled global transportation and value-added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base - including manufacturers, distributors, and retailers - supported from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management, and technology services. As part of Radiant, you will join an environment where expertise, initiative, and commitment to excellence are genuinely valued. For a Senior Export Specialist, Radiant offers the opportunity to manage meaningful accounts . click apply for full job details
Accounts Receivable Specialist (On site position)
New River Electrical Corporation Roanoke, Virginia
Position Summary New River Electrical is looking for a qualified Accounts Receivable Specialist (AR Specialist) with a desire to work in the construction industry. In this role you will get the chance to join a growing finance team and establish a lasting career in a dynamic and innovative work environment. New River Electrical has established itself as the trusted electrical contractor for coast-to-coast electrical construction. If you are looking for a best-in-class company offering long term and meaningful careers look no further. As the AR Specialist, you will support the administration of the accounts receivable (AR) function and their projects. The AR Specialist will accurately maintain accounting records, billing statements, invoices, and similar documents while ensuring on time delivery as well as accuracy. They will ensure the Accounts Receivable team is aging for review and comments, compiling information as needed. The AR Specialist reports to the Accounts Receivable Supervisor. Duties/Responsibilities Ensure the administration and accuracy in managing accounting records, aging Accounts Receivables, compiling information and providing insight Review and resolve issue involving invoices of varying complexity up to and including advanced, to customers through client portals making recommendations and decisions as needed. Raise questions and recommendations on process and procedure to the AR Supervisor. Ensure compliance with client guidelines and agreements is occurring providing analysis and risk mitigation as needed. Administer and own the results of data entry of invoices and credit memos into accounting platform providing tips and recommendations and process improvements on how to use tool more effectively to Billing Administrators. Ensure data in support of AR reporting is accurate. Manage overdue AR invoices and help resolve any problems or outstanding issues diving into root cause. Partner with AR Supervisor, Billing Administrator I, Billing Administrator II and Billing Administrator Lead roles in a collaborative work environment. Ensuring accurate filing and maintenance of documents for record keeping purposes as well as perform other administrative duties. Take on special projects as assigned by AR Supervisor. Qualifications High school diploma or equivalent plus two (2) years of experience in Accounts Receivable or A.S. degree in Finance or Accounting or relevant certification. Must have demonstrated competency in data analysis and reporting. Demonstrated ability to understand, provide insight and report on accounting records, aging Accounts Receivables. Must have strong communication skills, both written and verbal, with a demonstrated ability to communicate in an effective and professional manner. Demonstrated advanced proficiency in Smartsheet and MS Office (including Word and Excel). Demonstrated advanced competency level to uncover the root cause of problems and solve. Demonstrated ability to form partnership with external clients and internal stakeholders. Strong understanding of auditing and invoicing processes and how to create improvements. Demonstrated ability to analyze and provide recommendation on financial data and know how to use financial platforms. Ability to work effectively in a team environment. Highly organized with strong attention to detail. Ability to provide high-level customer service in a fast-paced environment. Ability to multitask and prioritize day to day with financial and administrative functions. Travel Travel is not anticipated with this role. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PI5712d698f5d0-4219
03/20/2026
Full time
Position Summary New River Electrical is looking for a qualified Accounts Receivable Specialist (AR Specialist) with a desire to work in the construction industry. In this role you will get the chance to join a growing finance team and establish a lasting career in a dynamic and innovative work environment. New River Electrical has established itself as the trusted electrical contractor for coast-to-coast electrical construction. If you are looking for a best-in-class company offering long term and meaningful careers look no further. As the AR Specialist, you will support the administration of the accounts receivable (AR) function and their projects. The AR Specialist will accurately maintain accounting records, billing statements, invoices, and similar documents while ensuring on time delivery as well as accuracy. They will ensure the Accounts Receivable team is aging for review and comments, compiling information as needed. The AR Specialist reports to the Accounts Receivable Supervisor. Duties/Responsibilities Ensure the administration and accuracy in managing accounting records, aging Accounts Receivables, compiling information and providing insight Review and resolve issue involving invoices of varying complexity up to and including advanced, to customers through client portals making recommendations and decisions as needed. Raise questions and recommendations on process and procedure to the AR Supervisor. Ensure compliance with client guidelines and agreements is occurring providing analysis and risk mitigation as needed. Administer and own the results of data entry of invoices and credit memos into accounting platform providing tips and recommendations and process improvements on how to use tool more effectively to Billing Administrators. Ensure data in support of AR reporting is accurate. Manage overdue AR invoices and help resolve any problems or outstanding issues diving into root cause. Partner with AR Supervisor, Billing Administrator I, Billing Administrator II and Billing Administrator Lead roles in a collaborative work environment. Ensuring accurate filing and maintenance of documents for record keeping purposes as well as perform other administrative duties. Take on special projects as assigned by AR Supervisor. Qualifications High school diploma or equivalent plus two (2) years of experience in Accounts Receivable or A.S. degree in Finance or Accounting or relevant certification. Must have demonstrated competency in data analysis and reporting. Demonstrated ability to understand, provide insight and report on accounting records, aging Accounts Receivables. Must have strong communication skills, both written and verbal, with a demonstrated ability to communicate in an effective and professional manner. Demonstrated advanced proficiency in Smartsheet and MS Office (including Word and Excel). Demonstrated advanced competency level to uncover the root cause of problems and solve. Demonstrated ability to form partnership with external clients and internal stakeholders. Strong understanding of auditing and invoicing processes and how to create improvements. Demonstrated ability to analyze and provide recommendation on financial data and know how to use financial platforms. Ability to work effectively in a team environment. Highly organized with strong attention to detail. Ability to provide high-level customer service in a fast-paced environment. Ability to multitask and prioritize day to day with financial and administrative functions. Travel Travel is not anticipated with this role. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PI5712d698f5d0-4219
Health Insurance Customer Service Representative
Iowa Bankers Insurance & Services, Inc Johnston, Iowa
Description: This is an on-site position located in Johnston, Iowa. The Customer Service Representative works under close supervision to provide customer service to our members for our health, dental, and vision plans by performing the following duties. Receives telephone inquiries regarding various aspects of the group health, dental, and vision program such as claims, eligibility, and coverage questions. Educate members on plan benefits, coverage limitations, and coinsurance/deductibles/out-of-pocket maximums using plain, clear language. Protect member privacy and comply with HIPAA and company policies to verify caller and ensure proper documentation is on file before releasing protected health information Maintain accurate record keeping for member providing summary of call, listing any actionable items, creating follow-up tasks when necessary, and indicating resolution of call. Navigate multiple systems while assisting members to search for information in knowledge base system, claims payor systems, and benefits administration system. Conducts research and resolves issues for customer inquiries in a timely manner. Responsible for prepping documents for scanning purposes and handling outgoing mail. Provides additional administrative support for the department. Other testing, projects and duties as assigned related to the job. Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: One to two years of related experience and/or training, or equivalent combination of education and experience. Technology Skills: Ability to operate PC, Copy machine, scanner, fax machine and telephone. Proficient with Microsoft Office Required skills or traits for the position: Strong customer service skills including active listening, empathy, attention to detail, and problem solving. Ability to organize and prioritize tasks and work assignments; ability to complete multiple tasks simultaneously with accuracy and quality. Excellent written and oral communication skills. Specialized Certifications: Must be willing to obtain Iowa Accident Health and Life insurance license within the first year of employment . PI8429f6686a7d-4895
03/20/2026
Full time
Description: This is an on-site position located in Johnston, Iowa. The Customer Service Representative works under close supervision to provide customer service to our members for our health, dental, and vision plans by performing the following duties. Receives telephone inquiries regarding various aspects of the group health, dental, and vision program such as claims, eligibility, and coverage questions. Educate members on plan benefits, coverage limitations, and coinsurance/deductibles/out-of-pocket maximums using plain, clear language. Protect member privacy and comply with HIPAA and company policies to verify caller and ensure proper documentation is on file before releasing protected health information Maintain accurate record keeping for member providing summary of call, listing any actionable items, creating follow-up tasks when necessary, and indicating resolution of call. Navigate multiple systems while assisting members to search for information in knowledge base system, claims payor systems, and benefits administration system. Conducts research and resolves issues for customer inquiries in a timely manner. Responsible for prepping documents for scanning purposes and handling outgoing mail. Provides additional administrative support for the department. Other testing, projects and duties as assigned related to the job. Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: One to two years of related experience and/or training, or equivalent combination of education and experience. Technology Skills: Ability to operate PC, Copy machine, scanner, fax machine and telephone. Proficient with Microsoft Office Required skills or traits for the position: Strong customer service skills including active listening, empathy, attention to detail, and problem solving. Ability to organize and prioritize tasks and work assignments; ability to complete multiple tasks simultaneously with accuracy and quality. Excellent written and oral communication skills. Specialized Certifications: Must be willing to obtain Iowa Accident Health and Life insurance license within the first year of employment . PI8429f6686a7d-4895
USAA
Insurance Professional - Sales and Service
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MST to 9:00 pm MST. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Phoenix Arizona office located at 1 Norterra Drive, Phoenix, AZ 85085. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8 hour shifts within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/20/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MST to 9:00 pm MST. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Phoenix Arizona office located at 1 Norterra Drive, Phoenix, AZ 85085. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8 hour shifts within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Customer Service Rep
Valto Channahon, Illinois
With over 70 years of innovative products and services, Valto is the world's leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments. Valto is hiring a Customer Service Representative for our Joliet/Channahon, IL location! This is a great opportunity for someone who enjoys connecting with customers and making a real impact. You'll be responsible for providing top-tier communication, ensuring accurate order entry, and serving as a knowledgeable resource on product availability and applications - helping our customers succeed every day. The ideal candidate will have a minimum associates' degree in business or related fields, be passionate about continuous improvement, challenging the status quo and seeking an opportunity to drive impact. How you'll make an impact: Deliver exceptional, world-class customer service in a collaborative work environment. Build and maintain positive relationships with customers and internal partners at all levels. Provide product information and answer basic technical questions regarding product use, installation, and applications. Accurately enter customer orders on the same day they are received. Prepare written price quotations as requested by Sales or Management. Track order fulfillment and proactively communicate order status to customers. Stay current on pricing, product design, and availability. Process EDI orders as applicable for assigned accounts. Support and provide input to customer service policies and procedures. Participate in daily KPI reviews and regular team meetings. Maintain accurate, organized records and documentation. Perform other duties as assigned by the Manager. What you bring to the table: Associates degree required, Bachelors degree preferred. Must be able to form and maintain good relationships with external customers and internal customers at all levels of the organization. Excellent verbal and written skills, telephone skills required. Computer skills in Excel and Word required. Aptitude to learn new software programs required. Demonstrate basic math skills to convert from square feet to metric and metric to square feet. Must be able to think "outside of the box" and possess creative thinking skills. Must be able to act with a "sense of urgency" when managing customer accounts. Must be able to multi-task and work in a fast pace environment. Order Entry experience (previous experience with AS400 helpful) Contract Pricing experience a plus. SalesForce experience highly preferably. This is an Hourly Role. Annualized Salary: Up to $55,000 based on experience. Valto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Compensation details: 0 Yearly Salary PIf1ecf3298e30-2845
03/20/2026
Full time
With over 70 years of innovative products and services, Valto is the world's leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments. Valto is hiring a Customer Service Representative for our Joliet/Channahon, IL location! This is a great opportunity for someone who enjoys connecting with customers and making a real impact. You'll be responsible for providing top-tier communication, ensuring accurate order entry, and serving as a knowledgeable resource on product availability and applications - helping our customers succeed every day. The ideal candidate will have a minimum associates' degree in business or related fields, be passionate about continuous improvement, challenging the status quo and seeking an opportunity to drive impact. How you'll make an impact: Deliver exceptional, world-class customer service in a collaborative work environment. Build and maintain positive relationships with customers and internal partners at all levels. Provide product information and answer basic technical questions regarding product use, installation, and applications. Accurately enter customer orders on the same day they are received. Prepare written price quotations as requested by Sales or Management. Track order fulfillment and proactively communicate order status to customers. Stay current on pricing, product design, and availability. Process EDI orders as applicable for assigned accounts. Support and provide input to customer service policies and procedures. Participate in daily KPI reviews and regular team meetings. Maintain accurate, organized records and documentation. Perform other duties as assigned by the Manager. What you bring to the table: Associates degree required, Bachelors degree preferred. Must be able to form and maintain good relationships with external customers and internal customers at all levels of the organization. Excellent verbal and written skills, telephone skills required. Computer skills in Excel and Word required. Aptitude to learn new software programs required. Demonstrate basic math skills to convert from square feet to metric and metric to square feet. Must be able to think "outside of the box" and possess creative thinking skills. Must be able to act with a "sense of urgency" when managing customer accounts. Must be able to multi-task and work in a fast pace environment. Order Entry experience (previous experience with AS400 helpful) Contract Pricing experience a plus. SalesForce experience highly preferably. This is an Hourly Role. Annualized Salary: Up to $55,000 based on experience. Valto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Compensation details: 0 Yearly Salary PIf1ecf3298e30-2845

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