Penske
Reading, Pennsylvania
Step into a high-energy role where every call is a chance to create an exceptional customer experience and drive real business impact. As a Consumer Reservations Specialist, you'll be the voice of our brand-delivering best-in-class support while using your sales expertise to help customers find exactly what they need. You'll leverage strong product knowledge, active listening, and persuasive communication to understand each customer's situation and confidently recommend the right solutions. By building rapport, demonstrating professionalism, and navigating conversations with skill, you'll consistently turn inquiries into successful reservations-all while ensuring customers feel valued and supported. This role is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and is motivated by achieving results. With a focus on first-call resolution, you'll combine empathy, problem-solving, and negotiation techniques to close the sale and leave every customer with a positive impression. • Base salary plus uncapped commission. • Must be flexible to work non-traditional hours: holidays, nights, and weekends. • Department Hours Monday-Friday 7AM-10PM Saturday and Sunday 7AM-9PM. Key Responsibilities • Manage a high volume of inbound sales calls and convert inquiries into confirmed business. • Conduct follow-up calls on qualified leads to generate additional revenue opportunities. • Consistently meet or exceed performance targets, including booked and transactional revenue goals. • Adhere to all accountability standards and expectations set by leadership. • Deliver every call in alignment with established sales strategy and quality standards. • Apply coaching and feedback from Supervisors to continuously improve performance. • High school diploma or equivalent required; an associate or bachelor's degree is preferred. • At least 2 years of successful sales experience is highly preferred. • Bilingual proficiency in both written and verbal communication is a strong plus. • Demonstrates integrity and sound judgment to support ethical business decisions. • Previous experience in a call center or telemarketing environment is preferred. • Shows enthusiasm, a professional and engaging tone, and genuine empathy in every customer interaction. • Able to stay adaptable, positive, and composed when facing challenging situations. • Skilled in following a sales strategy to address objections and maximize revenue opportunities. • Strong basic math, logic, geography, and problem-solving abilities, with the capacity to follow detailed instructions. • Regular, reliable, and consistent attendance is essential for success in this role. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Administrative Job Family: Customer Experience Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID:
Step into a high-energy role where every call is a chance to create an exceptional customer experience and drive real business impact. As a Consumer Reservations Specialist, you'll be the voice of our brand-delivering best-in-class support while using your sales expertise to help customers find exactly what they need. You'll leverage strong product knowledge, active listening, and persuasive communication to understand each customer's situation and confidently recommend the right solutions. By building rapport, demonstrating professionalism, and navigating conversations with skill, you'll consistently turn inquiries into successful reservations-all while ensuring customers feel valued and supported. This role is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and is motivated by achieving results. With a focus on first-call resolution, you'll combine empathy, problem-solving, and negotiation techniques to close the sale and leave every customer with a positive impression. • Base salary plus uncapped commission. • Must be flexible to work non-traditional hours: holidays, nights, and weekends. • Department Hours Monday-Friday 7AM-10PM Saturday and Sunday 7AM-9PM. Key Responsibilities • Manage a high volume of inbound sales calls and convert inquiries into confirmed business. • Conduct follow-up calls on qualified leads to generate additional revenue opportunities. • Consistently meet or exceed performance targets, including booked and transactional revenue goals. • Adhere to all accountability standards and expectations set by leadership. • Deliver every call in alignment with established sales strategy and quality standards. • Apply coaching and feedback from Supervisors to continuously improve performance. • High school diploma or equivalent required; an associate or bachelor's degree is preferred. • At least 2 years of successful sales experience is highly preferred. • Bilingual proficiency in both written and verbal communication is a strong plus. • Demonstrates integrity and sound judgment to support ethical business decisions. • Previous experience in a call center or telemarketing environment is preferred. • Shows enthusiasm, a professional and engaging tone, and genuine empathy in every customer interaction. • Able to stay adaptable, positive, and composed when facing challenging situations. • Skilled in following a sales strategy to address objections and maximize revenue opportunities. • Strong basic math, logic, geography, and problem-solving abilities, with the capacity to follow detailed instructions. • Regular, reliable, and consistent attendance is essential for success in this role. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Administrative Job Family: Customer Experience Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID:
WSH Management, Inc.
Irvine, California
Job Title: Lease Up Specialist Location: Irvine, CA 92612 Salary Range: $26.00 - $28.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Los Angeles & Orange Counties WSH Management is seeking an experienced Lease-Up Specialist to support the lease-up of new affordable housing communities across Los Angeles and Orange Counties. This is a full-time, multi-site role requiring regular travel between assigned communities based on business needs. This position plays a critical role in achieving occupancy goals by leading lease-up activity, coordinating with Compliance, and supporting on-site leasing teams to ensure applications, certifications, and move-ins are completed accurately and on schedule. The ideal candidate thrives in fast-paced environments, adapts quickly, and is passionate about helping families secure quality, affordable housing. What We Offer Pay: $26.00 - $28.00 per hour, commensurate with experience Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM Benefits: Medical, Dental, Vision Time Off: Paid Time Off and Holiday Pay Additional: 401(k) with match Key Responsibilities • Provide lease-up leadership and on-site support at multiple WSH Management communities, including temporary or short-term assignments, as directed by management. • Take ownership of the leasing process from interest list through move-in, ensuring files are complete, accurate, and compliant. • Guide and support on-site leasing teams by setting daily priorities, move-in targets, and performance expectations. • Manage application intake, income certifications, and leasing documentation through Yardi Voyager and Rent Café Affordable. • Partner closely with the Compliance Department to ensure timely file submissions, approvals, and move-in readiness. • Track daily leasing activity and occupancy progress; proactively address delays or barriers to move-ins. • Respond promptly to applicant inquiries and maintain consistent, professional communication throughout the leasing process. • Ensure Fair Housing compliance and adherence to all company policies and procedures. Qualifications • Proven experience supporting or leading lease-ups within affordable housing communities. • Strong working knowledge of LIHTC compliance, income qualification, and file review requirements. • Proficiency with Yardi Voyager; Rent Café Affordable experience preferred. • Experience partnering with Compliance teams to achieve timely approvals and move-ins. • Excellent organizational, communication, and time management skills. • Ability to manage multiple priorities, meet deadlines, and adapt to changing leasing needs. • Demonstrated professionalism, urgency, and accountability. Transportation Requirements • Valid driver's license with a clean driving record • Reliable personal transportation and proof of insurance • Ability to travel between multiple properties during scheduled work hours About WSH Management For over 25 years, WSH Management has specialized in managing senior and multi-family communities throughout California. We proudly manage more than 80 affordable and market-rate properties and are supported by a mission-driven team of over 200 employees committed to excellence, compliance, and resident service. Equal Opportunity Employer WSH Management is an Equal Opportunity Employer and a drug-free workplace. We provide equal employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by law. Reasonable accommodations are available during the hiring process. Compensation details: 26-28 Hourly Wage PIa710c33d008e-5645
Job Title: Lease Up Specialist Location: Irvine, CA 92612 Salary Range: $26.00 - $28.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Los Angeles & Orange Counties WSH Management is seeking an experienced Lease-Up Specialist to support the lease-up of new affordable housing communities across Los Angeles and Orange Counties. This is a full-time, multi-site role requiring regular travel between assigned communities based on business needs. This position plays a critical role in achieving occupancy goals by leading lease-up activity, coordinating with Compliance, and supporting on-site leasing teams to ensure applications, certifications, and move-ins are completed accurately and on schedule. The ideal candidate thrives in fast-paced environments, adapts quickly, and is passionate about helping families secure quality, affordable housing. What We Offer Pay: $26.00 - $28.00 per hour, commensurate with experience Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM Benefits: Medical, Dental, Vision Time Off: Paid Time Off and Holiday Pay Additional: 401(k) with match Key Responsibilities • Provide lease-up leadership and on-site support at multiple WSH Management communities, including temporary or short-term assignments, as directed by management. • Take ownership of the leasing process from interest list through move-in, ensuring files are complete, accurate, and compliant. • Guide and support on-site leasing teams by setting daily priorities, move-in targets, and performance expectations. • Manage application intake, income certifications, and leasing documentation through Yardi Voyager and Rent Café Affordable. • Partner closely with the Compliance Department to ensure timely file submissions, approvals, and move-in readiness. • Track daily leasing activity and occupancy progress; proactively address delays or barriers to move-ins. • Respond promptly to applicant inquiries and maintain consistent, professional communication throughout the leasing process. • Ensure Fair Housing compliance and adherence to all company policies and procedures. Qualifications • Proven experience supporting or leading lease-ups within affordable housing communities. • Strong working knowledge of LIHTC compliance, income qualification, and file review requirements. • Proficiency with Yardi Voyager; Rent Café Affordable experience preferred. • Experience partnering with Compliance teams to achieve timely approvals and move-ins. • Excellent organizational, communication, and time management skills. • Ability to manage multiple priorities, meet deadlines, and adapt to changing leasing needs. • Demonstrated professionalism, urgency, and accountability. Transportation Requirements • Valid driver's license with a clean driving record • Reliable personal transportation and proof of insurance • Ability to travel between multiple properties during scheduled work hours About WSH Management For over 25 years, WSH Management has specialized in managing senior and multi-family communities throughout California. We proudly manage more than 80 affordable and market-rate properties and are supported by a mission-driven team of over 200 employees committed to excellence, compliance, and resident service. Equal Opportunity Employer WSH Management is an Equal Opportunity Employer and a drug-free workplace. We provide equal employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by law. Reasonable accommodations are available during the hiring process. Compensation details: 26-28 Hourly Wage PIa710c33d008e-5645
