Job Description Job Description Thomas Tool & Supply is a retail store serving the construction industry by providing quality tools, supplies & equipment. We provide quality tool repair service to our customers. Do you like a challenge? Tool repair is the place to be! Hourly rate plus Commission! A power tool repair technician diagnoses and makes repairs on gas-, air-, and electric-powered tools, such as band saws, drills, and nail guns and small engine repairs such as generators and compressors. Power tool repair professionals read technical manuals, disassemble tools, and use testing devices, such as ammeters and voltmeters, to identify problems. They may be responsible for rebuilding defective mechanical parts and rewiring electrical systems, including soldering or coating wires for proper installation. Power tool repair technicians also must prepare paperwork, keep accurate inventory stock, use internet to prepare warranty forms and look up schematics, use retailer software program to process the repair. handle cash and credit cards. Daily contact with customers for repair and helping with front counter sales requires a friendly, outgoing personality. Power tool repair technicians must have strong mechanical and technical aptitude. Problem solving skills and close attention to detail also are necessary for power tool repair professionals. Additionally, power tool repair technicians must have active listening skills to understand customer problems and finger dexterity to make precise finger movements to assemble and manipulate small objects. Repair tech also helps with front counter sales, taking orders for product, handling cash, computer data entry, shipping & receiving parts and tool orders. We look for individuals love a busy day and feel like they have added to the company's success. The Tech should be a highly motivated position that can adapt and multi-task when customer need priority service. Hourly pay plus Commission, Monthly Bonuses, Health insurance, IRA contribution, AFLAC/Colonial insurance, Holiday pay, 9 days PTO first year, prorated from start date. Hourly rate is determined on experience. Work hours M-F 8:30am -5:30pm, Saturday 8-noon (Scheduled one Saturday per month) Company Description Thomas Tool & Supply is a small local business with 35 years of growth, we have 4 retail stores in Minnesota and 22 employees. We are an Authorized Distributor, representing over 300 Trades Industry Manufacturers, providing tools, supplies, equipment and service to our customers. Company Description Thomas Tool & Supply is a small local business with 35 years of growth, we have 4 retail stores in Minnesota and 22 employees. We are an Authorized Distributor, representing over 300 Trades Industry Manufacturers, providing tools, supplies, equipment and service to our customers.
08/30/2026
Full time
Job Description Job Description Thomas Tool & Supply is a retail store serving the construction industry by providing quality tools, supplies & equipment. We provide quality tool repair service to our customers. Do you like a challenge? Tool repair is the place to be! Hourly rate plus Commission! A power tool repair technician diagnoses and makes repairs on gas-, air-, and electric-powered tools, such as band saws, drills, and nail guns and small engine repairs such as generators and compressors. Power tool repair professionals read technical manuals, disassemble tools, and use testing devices, such as ammeters and voltmeters, to identify problems. They may be responsible for rebuilding defective mechanical parts and rewiring electrical systems, including soldering or coating wires for proper installation. Power tool repair technicians also must prepare paperwork, keep accurate inventory stock, use internet to prepare warranty forms and look up schematics, use retailer software program to process the repair. handle cash and credit cards. Daily contact with customers for repair and helping with front counter sales requires a friendly, outgoing personality. Power tool repair technicians must have strong mechanical and technical aptitude. Problem solving skills and close attention to detail also are necessary for power tool repair professionals. Additionally, power tool repair technicians must have active listening skills to understand customer problems and finger dexterity to make precise finger movements to assemble and manipulate small objects. Repair tech also helps with front counter sales, taking orders for product, handling cash, computer data entry, shipping & receiving parts and tool orders. We look for individuals love a busy day and feel like they have added to the company's success. The Tech should be a highly motivated position that can adapt and multi-task when customer need priority service. Hourly pay plus Commission, Monthly Bonuses, Health insurance, IRA contribution, AFLAC/Colonial insurance, Holiday pay, 9 days PTO first year, prorated from start date. Hourly rate is determined on experience. Work hours M-F 8:30am -5:30pm, Saturday 8-noon (Scheduled one Saturday per month) Company Description Thomas Tool & Supply is a small local business with 35 years of growth, we have 4 retail stores in Minnesota and 22 employees. We are an Authorized Distributor, representing over 300 Trades Industry Manufacturers, providing tools, supplies, equipment and service to our customers. Company Description Thomas Tool & Supply is a small local business with 35 years of growth, we have 4 retail stores in Minnesota and 22 employees. We are an Authorized Distributor, representing over 300 Trades Industry Manufacturers, providing tools, supplies, equipment and service to our customers.
Job Description Counter Sales If working in a corporate atmosphere is NOT for you, working at one of our NAPA Stores may be a great fit. What's in it for you: Paid Training Paid Holidays - Paid time off will carryover Outstanding health benefits and 401K Employee Discounts 3rd Generation Company with a "family" feel Awesome people and brand Competitive Pay-Based on experience Work life balance 8 locations with plenty of opportunity to grow within the company Bi-lingual is a plus At, Family Owned and Operated, Know How Auto Supply, we work as a team because we know that, when working together, we all share in the fruits of the labor and that the commitment to that common goal benefits everyone. We are currently looking to fill positions in our Middletown NY store. As a NAPA Automotive Parts Specialist (counter person), you are looked at as the "face of the retail store" and/or the "voice to our wholesale customers" and the go-to person for all their automotive needs. What you will be doing: Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone Use your parts knowledge to assist other NAPA team members answer questions for customers Providing outstanding customer care and interactions with everyone who comes into our NAPA Store! Bring customer focus and high energy to our fast-paced stores Welcome retail customers into our retail stores and engage to provide a positive consumer experience Use technology (computer), cash register, telephone, and paper catalog system This is the right opportunity for you if you: Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year Want to join a team where you can learn and grow your career - the opportunities are endless! Prefer working in a non-corporate environment What you'll need: Previous experience in a parts store or automotive industry High School Diploma or GED. Technical or Trade school courses or degree. Excellent verbal communication skills Great listening skills and empathy for customers Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. KHAS conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. KHAS's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. JB.0.00.LN
08/30/2026
Full time
Job Description Counter Sales If working in a corporate atmosphere is NOT for you, working at one of our NAPA Stores may be a great fit. What's in it for you: Paid Training Paid Holidays - Paid time off will carryover Outstanding health benefits and 401K Employee Discounts 3rd Generation Company with a "family" feel Awesome people and brand Competitive Pay-Based on experience Work life balance 8 locations with plenty of opportunity to grow within the company Bi-lingual is a plus At, Family Owned and Operated, Know How Auto Supply, we work as a team because we know that, when working together, we all share in the fruits of the labor and that the commitment to that common goal benefits everyone. We are currently looking to fill positions in our Middletown NY store. As a NAPA Automotive Parts Specialist (counter person), you are looked at as the "face of the retail store" and/or the "voice to our wholesale customers" and the go-to person for all their automotive needs. What you will be doing: Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone Use your parts knowledge to assist other NAPA team members answer questions for customers Providing outstanding customer care and interactions with everyone who comes into our NAPA Store! Bring customer focus and high energy to our fast-paced stores Welcome retail customers into our retail stores and engage to provide a positive consumer experience Use technology (computer), cash register, telephone, and paper catalog system This is the right opportunity for you if you: Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year Want to join a team where you can learn and grow your career - the opportunities are endless! Prefer working in a non-corporate environment What you'll need: Previous experience in a parts store or automotive industry High School Diploma or GED. Technical or Trade school courses or degree. Excellent verbal communication skills Great listening skills and empathy for customers Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. KHAS conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. KHAS's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. JB.0.00.LN
Job Description Counter Sales If working in a corporate atmosphere is NOT for you, working at one of our NAPA Stores may be a great fit. What's in it for you: Paid Training Paid Holidays - Paid time off will carryover Outstanding health benefits and 401K Employee Discounts 3rd Generation Company with a "family" feel Awesome people and brand Competitive Pay-Based on experience Work life balance 8 locations with plenty of opportunity to grow within the company Bi-lingual is a plus At, Family Owned and Operated, Know How Auto Supply, we work as a team because we know that, when working together, we all share in the fruits of the labor and that the commitment to that common goal benefits everyone. We are currently looking to fill positions in our Middletown NY store. As a NAPA Automotive Parts Specialist (counter person), you are looked at as the "face of the retail store" and/or the "voice to our wholesale customers" and the go-to person for all their automotive needs. What you will be doing: Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone Use your parts knowledge to assist other NAPA team members answer questions for customers Providing outstanding customer care and interactions with everyone who comes into our NAPA Store! Bring customer focus and high energy to our fast-paced stores Welcome retail customers into our retail stores and engage to provide a positive consumer experience Use technology (computer), cash register, telephone, and paper catalog system This is the right opportunity for you if you: Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year Want to join a team where you can learn and grow your career - the opportunities are endless! Prefer working in a non-corporate environment What you'll need: Previous experience in a parts store or automotive industry High School Diploma or GED. Technical or Trade school courses or degree. Excellent verbal communication skills Great listening skills and empathy for customers Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. KHAS conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. KHAS's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. JB.0.00.LN
08/30/2026
Full time
Job Description Counter Sales If working in a corporate atmosphere is NOT for you, working at one of our NAPA Stores may be a great fit. What's in it for you: Paid Training Paid Holidays - Paid time off will carryover Outstanding health benefits and 401K Employee Discounts 3rd Generation Company with a "family" feel Awesome people and brand Competitive Pay-Based on experience Work life balance 8 locations with plenty of opportunity to grow within the company Bi-lingual is a plus At, Family Owned and Operated, Know How Auto Supply, we work as a team because we know that, when working together, we all share in the fruits of the labor and that the commitment to that common goal benefits everyone. We are currently looking to fill positions in our Middletown NY store. As a NAPA Automotive Parts Specialist (counter person), you are looked at as the "face of the retail store" and/or the "voice to our wholesale customers" and the go-to person for all their automotive needs. What you will be doing: Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone Use your parts knowledge to assist other NAPA team members answer questions for customers Providing outstanding customer care and interactions with everyone who comes into our NAPA Store! Bring customer focus and high energy to our fast-paced stores Welcome retail customers into our retail stores and engage to provide a positive consumer experience Use technology (computer), cash register, telephone, and paper catalog system This is the right opportunity for you if you: Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year Want to join a team where you can learn and grow your career - the opportunities are endless! Prefer working in a non-corporate environment What you'll need: Previous experience in a parts store or automotive industry High School Diploma or GED. Technical or Trade school courses or degree. Excellent verbal communication skills Great listening skills and empathy for customers Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. KHAS conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. KHAS's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. JB.0.00.LN
Job Description Job Description JOB DESCRIPTION We're looking for our next great Front of House Team Members! As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant. At Chick-fil-A, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere! REQUIREMENTS Must be at least 16 years of age upon hire date Must be eligible to work in the United States Must have a source of reliable transportation Ability to handle all equipment, pans, pots, navigating shelving both high and low Reading, writing, and basic math and verbal communication skills required Works in hot, noisy and fast paced environment Mobility required during shifts Must work well under pressure Must be able to respond to changes or edits to orders quickly and efficiently ABOUT THE COMPANY Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
08/28/2026
Full time
Job Description Job Description JOB DESCRIPTION We're looking for our next great Front of House Team Members! As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant. At Chick-fil-A, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere! REQUIREMENTS Must be at least 16 years of age upon hire date Must be eligible to work in the United States Must have a source of reliable transportation Ability to handle all equipment, pans, pots, navigating shelving both high and low Reading, writing, and basic math and verbal communication skills required Works in hot, noisy and fast paced environment Mobility required during shifts Must work well under pressure Must be able to respond to changes or edits to orders quickly and efficiently ABOUT THE COMPANY Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
Job Description Job Description JOB DESCRIPTION We're looking for our next great Front of House Team Members! As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant. At Chick-fil-A, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere! REQUIREMENTS Must be at least 16 years of age upon hire date Must be eligible to work in the United States Must have a source of reliable transportation Ability to handle all equipment, pans, pots, navigating shelving both high and low Reading, writing, and basic math and verbal communication skills required Works in hot, noisy and fast paced environment Mobility required during shifts Must work well under pressure Must be able to respond to changes or edits to orders quickly and efficiently ABOUT THE COMPANY Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
08/28/2026
Full time
Job Description Job Description JOB DESCRIPTION We're looking for our next great Front of House Team Members! As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant. At Chick-fil-A, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere! REQUIREMENTS Must be at least 16 years of age upon hire date Must be eligible to work in the United States Must have a source of reliable transportation Ability to handle all equipment, pans, pots, navigating shelving both high and low Reading, writing, and basic math and verbal communication skills required Works in hot, noisy and fast paced environment Mobility required during shifts Must work well under pressure Must be able to respond to changes or edits to orders quickly and efficiently ABOUT THE COMPANY Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
Description: Job Summary We are seeking an experienced, hands-on Store Manager to lead all operations at our Vernal location. This is an industrial, business-to-business environment serving oil and gas customers throughout the Uinta Basin, not a retail setting. Because the Vernal location runs with a lean team of three, the Store Manager wears multiple hats and carries direct responsibility for the sales counter, the repair shop, the warehouse, and both inside and outside sales. The Store Manager also handles ordering for the location and is the final decision maker on site for day to day operations. The ideal candidate is a versatile, relationship-driven leader who is comfortable moving between customer facing sales, hands-on repair shop and warehouse oversight, and vendor and ordering responsibilities, all while maintaining strong product knowledge across our oil and gas equipment line. Success in this role depends on building and maintaining strong professional relationships with oilfield customers and vendors. Work Environment Work is performed across a sales counter, repair shop, and warehouse environment. The employee will regularly be exposed to moving mechanical parts, fumes, or airborne particles, and will spend time both indoors and outdoors handling inside and outside sales. The volume level is usually quiet to moderate at the sales counter and can be louder in the repair shop and warehouse. Primary Responsibilities Store Operations: Own overall performance of the Vernal location, including the sales counter, repair shop, warehouse, inside sales, and outside sales. Sales Generation: Proactively engage with customers to understand their project or equipment needs, upsell products and services, and drive sales performance to goal. Inside and Outside Sales: Manage outside sales relationships and calls within the Uinta Basin service area, in addition to handling inside counter sales. Repair Shop Oversight: Oversee day to day repair shop workflow, including intake, job tracking, and coordination with technicians to keep turnaround times on track. Warehouse Oversight: Oversee warehouse organization, receiving, and inventory accuracy, ensuring product is stocked, staged, and ready for oil and gas customers. Ordering: Place and manage vendor orders for the location, working with Purchasing to maintain appropriate stock levels and lead times. Facility Presentation: Ensure the sales counter and warehouse present a clean, organized, and professional image for customers and vendors visiting the location. Product Knowledge: Develop and maintain thorough knowledge of the store's inventory of oil and gas equipment and supplies. Stay informed on new products and industry trends. Employee Training and Development: Hire, train, schedule, and develop the store's small team; oversee time clocks and attendance for direct reports. Process Development & Cross-Training: Build clear, documented processes for cross-training across sales, repair shop, and warehouse functions given the size of the team. Store Organization: Ensure the sales counter, repair shop, and warehouse are clean, organized, and operating safely. Sales Performance: Monitor sales trends, margins, and department performance against goals; report results to ownership. Safety Compliance: Promote a safe working environment by following all safety protocols, including proper use of equipment and handling of hazardous materials. Team Collaboration: Serve as the primary point of contact between the Vernal location and company leadership in Flora Vista, communicating regularly on operations, ordering, and staffing. Store Leadership at the Vernal Location As the only manager on site, the Store Manager is the final authority at the sales counter, in the repair shop, and in the warehouse at all times during their shift. Customer issues: final say on returns, exchanges, price overrides, discounts, and any complaint an associate cannot resolve. Store operations: opening and closing procedures, counter and phone coverage, breaks and lunch coverage, and first point of contact on any POS/Eagle system issue. Emergencies: weather, medical, or security situations. The Store Manager is the point person for the store. Handoff: provide notes to ownership on anything unresolved at the end of the day or week. About Oil & Gas Equipment Corporation We are a customer-focused organization with over 70 years of service, built on a foundation of professionalism, integrity, and genuine connection. Our roots run deep in the communities we serve across the Four Corners region, including New Mexico, Utah, Colorado, and Arizona, where we have earned the trust of both the Oil and Gas industry and hands-on DIYers alike. At Oil & Gas Equipment Corporation, we do more than offer high-quality products. We help build strong, lasting connections. Our team is committed to excellence in every detail, always striving to deliver service with skill, care, and a smile. We believe in fostering a sense of community where every customer feels welcome, supported, and part of something bigger. Requirements: Experience, Education and Certifications Desired High school diploma or GED required; some college or an associate's degree preferred 3 to 5 years industrial, wholesale, or business-to-business sales experience 2 years supervisory experience Prior experience with ordering, purchasing, or inventory management preferred Mechanical aptitude or prior repair shop experience preferred Other Desired Skills/Qualifications Product Knowledge: Knowledge of oil and gas equipment products and their applications, with the ability to quickly learn about new products. Customer Service Skills: Excellent interpersonal and communication skills to interact effectively with employees, vendors, and customers. Versatility: Comfortable managing multiple functions at once given the size of the team, including sales, repair shop, warehouse, and ordering. Relationship Building: Ability to build and maintain long-term professional relationships with oilfield customers and vendors. Physical Stamina: Ability to stand and walk for extended periods, lift heavy objects, and perform physically demanding tasks when restocking inventory or assisting customers with heavy items. Technology Proficiency: Comfortable using a computerized point-of-sale, invoicing, or inventory management system. Problem-Solving: Strong critical thinking skills to address customer and organizational needs in creative ways. Lift and carry items up to 25 pounds, and operate a hand-truck, forklift, or other resource to lift and carry heavier items. Compensation details: 0 Yearly Salary PI85683e032e00-2300
08/26/2026
Full time
Description: Job Summary We are seeking an experienced, hands-on Store Manager to lead all operations at our Vernal location. This is an industrial, business-to-business environment serving oil and gas customers throughout the Uinta Basin, not a retail setting. Because the Vernal location runs with a lean team of three, the Store Manager wears multiple hats and carries direct responsibility for the sales counter, the repair shop, the warehouse, and both inside and outside sales. The Store Manager also handles ordering for the location and is the final decision maker on site for day to day operations. The ideal candidate is a versatile, relationship-driven leader who is comfortable moving between customer facing sales, hands-on repair shop and warehouse oversight, and vendor and ordering responsibilities, all while maintaining strong product knowledge across our oil and gas equipment line. Success in this role depends on building and maintaining strong professional relationships with oilfield customers and vendors. Work Environment Work is performed across a sales counter, repair shop, and warehouse environment. The employee will regularly be exposed to moving mechanical parts, fumes, or airborne particles, and will spend time both indoors and outdoors handling inside and outside sales. The volume level is usually quiet to moderate at the sales counter and can be louder in the repair shop and warehouse. Primary Responsibilities Store Operations: Own overall performance of the Vernal location, including the sales counter, repair shop, warehouse, inside sales, and outside sales. Sales Generation: Proactively engage with customers to understand their project or equipment needs, upsell products and services, and drive sales performance to goal. Inside and Outside Sales: Manage outside sales relationships and calls within the Uinta Basin service area, in addition to handling inside counter sales. Repair Shop Oversight: Oversee day to day repair shop workflow, including intake, job tracking, and coordination with technicians to keep turnaround times on track. Warehouse Oversight: Oversee warehouse organization, receiving, and inventory accuracy, ensuring product is stocked, staged, and ready for oil and gas customers. Ordering: Place and manage vendor orders for the location, working with Purchasing to maintain appropriate stock levels and lead times. Facility Presentation: Ensure the sales counter and warehouse present a clean, organized, and professional image for customers and vendors visiting the location. Product Knowledge: Develop and maintain thorough knowledge of the store's inventory of oil and gas equipment and supplies. Stay informed on new products and industry trends. Employee Training and Development: Hire, train, schedule, and develop the store's small team; oversee time clocks and attendance for direct reports. Process Development & Cross-Training: Build clear, documented processes for cross-training across sales, repair shop, and warehouse functions given the size of the team. Store Organization: Ensure the sales counter, repair shop, and warehouse are clean, organized, and operating safely. Sales Performance: Monitor sales trends, margins, and department performance against goals; report results to ownership. Safety Compliance: Promote a safe working environment by following all safety protocols, including proper use of equipment and handling of hazardous materials. Team Collaboration: Serve as the primary point of contact between the Vernal location and company leadership in Flora Vista, communicating regularly on operations, ordering, and staffing. Store Leadership at the Vernal Location As the only manager on site, the Store Manager is the final authority at the sales counter, in the repair shop, and in the warehouse at all times during their shift. Customer issues: final say on returns, exchanges, price overrides, discounts, and any complaint an associate cannot resolve. Store operations: opening and closing procedures, counter and phone coverage, breaks and lunch coverage, and first point of contact on any POS/Eagle system issue. Emergencies: weather, medical, or security situations. The Store Manager is the point person for the store. Handoff: provide notes to ownership on anything unresolved at the end of the day or week. About Oil & Gas Equipment Corporation We are a customer-focused organization with over 70 years of service, built on a foundation of professionalism, integrity, and genuine connection. Our roots run deep in the communities we serve across the Four Corners region, including New Mexico, Utah, Colorado, and Arizona, where we have earned the trust of both the Oil and Gas industry and hands-on DIYers alike. At Oil & Gas Equipment Corporation, we do more than offer high-quality products. We help build strong, lasting connections. Our team is committed to excellence in every detail, always striving to deliver service with skill, care, and a smile. We believe in fostering a sense of community where every customer feels welcome, supported, and part of something bigger. Requirements: Experience, Education and Certifications Desired High school diploma or GED required; some college or an associate's degree preferred 3 to 5 years industrial, wholesale, or business-to-business sales experience 2 years supervisory experience Prior experience with ordering, purchasing, or inventory management preferred Mechanical aptitude or prior repair shop experience preferred Other Desired Skills/Qualifications Product Knowledge: Knowledge of oil and gas equipment products and their applications, with the ability to quickly learn about new products. Customer Service Skills: Excellent interpersonal and communication skills to interact effectively with employees, vendors, and customers. Versatility: Comfortable managing multiple functions at once given the size of the team, including sales, repair shop, warehouse, and ordering. Relationship Building: Ability to build and maintain long-term professional relationships with oilfield customers and vendors. Physical Stamina: Ability to stand and walk for extended periods, lift heavy objects, and perform physically demanding tasks when restocking inventory or assisting customers with heavy items. Technology Proficiency: Comfortable using a computerized point-of-sale, invoicing, or inventory management system. Problem-Solving: Strong critical thinking skills to address customer and organizational needs in creative ways. Lift and carry items up to 25 pounds, and operate a hand-truck, forklift, or other resource to lift and carry heavier items. Compensation details: 0 Yearly Salary PI85683e032e00-2300
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The full-time Retail Service Associate is a customer service position that supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services. Job Description Primary Responsibilities: Mobile Focused Customer Service: Mobile Activations & Customer Education Provide a white-glove experience activating new devices or BYOD to the network. Guide customers through tablet setup and connectivity options. Support activation and pairing of wearable devices for seamless use. Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue. Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource . Demonstrate basic features and capabilities of de vices to increase customer confidence. Mobile Escalations Troubleshoot and resolve complex device or service issues. Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery. Use advanced tools to manage escalations. Mobile Support Assist customers with transferring contacts, emails, and media. Provide password resets with appropriate credential verification. Activate and configure SIM or eSIM for device connectivity. Perform in-depth diagnostics to identify and resolve issues. Process returns or exchanges in compliance with company policies. Assist with warranty claims and replacement processes. Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible. On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons. Secondary Responsibilities: Customer Check-In Provide hands-on demonstrations of devices and features to enhance value. Operations Support store resets for proper merchandising and operational readiness. Maintain visual standards and product placement for optimal customer experience. Inspect back-of-house to ensure clean, secure, and properly placed inventory. Express Transactions Facilitate quick device swaps for customers. Process equipment returns efficiently while ensuring compliance. What you will need to have: High School Diploma or equivalent Adjusting to a full time, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary (open availability required) Regular, consistent, and punctual attendance Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly Expectations for All Employees: Understand and follow the Comcast Operating Principles. Own the customer experience and promote digital options at every touchpoint. Be an enthusiastic learner and advocate of Comcast products, services, and digital tools. Win as a team through collaboration and openness to new ideas . Participate in the Net Promoter System: huddles, callbacks, and feedback loops. Drive results and operational excellence. Foster and support a culture of inclusion. Do what's right for customers, teammates, communities, and investors. Disclaimer This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer-Focused; Workplace Organization; Teamwork; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity Salary: Base Pay: $15.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 0-2 Years
08/24/2026
Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The full-time Retail Service Associate is a customer service position that supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services. Job Description Primary Responsibilities: Mobile Focused Customer Service: Mobile Activations & Customer Education Provide a white-glove experience activating new devices or BYOD to the network. Guide customers through tablet setup and connectivity options. Support activation and pairing of wearable devices for seamless use. Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue. Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource . Demonstrate basic features and capabilities of de vices to increase customer confidence. Mobile Escalations Troubleshoot and resolve complex device or service issues. Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery. Use advanced tools to manage escalations. Mobile Support Assist customers with transferring contacts, emails, and media. Provide password resets with appropriate credential verification. Activate and configure SIM or eSIM for device connectivity. Perform in-depth diagnostics to identify and resolve issues. Process returns or exchanges in compliance with company policies. Assist with warranty claims and replacement processes. Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible. On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons. Secondary Responsibilities: Customer Check-In Provide hands-on demonstrations of devices and features to enhance value. Operations Support store resets for proper merchandising and operational readiness. Maintain visual standards and product placement for optimal customer experience. Inspect back-of-house to ensure clean, secure, and properly placed inventory. Express Transactions Facilitate quick device swaps for customers. Process equipment returns efficiently while ensuring compliance. What you will need to have: High School Diploma or equivalent Adjusting to a full time, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary (open availability required) Regular, consistent, and punctual attendance Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly Expectations for All Employees: Understand and follow the Comcast Operating Principles. Own the customer experience and promote digital options at every touchpoint. Be an enthusiastic learner and advocate of Comcast products, services, and digital tools. Win as a team through collaboration and openness to new ideas . Participate in the Net Promoter System: huddles, callbacks, and feedback loops. Drive results and operational excellence. Foster and support a culture of inclusion. Do what's right for customers, teammates, communities, and investors. Disclaimer This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer-Focused; Workplace Organization; Teamwork; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity Salary: Base Pay: $15.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 0-2 Years
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services. Job Description Primary Responsibilities - Mobile Focused Mobile Activations & Customer Education Provide a white-glove experience activating new devices or BYOD to the network. Guide customers through tablet setup and connectivity options. Support activation and pairing of wearable devices for seamless use. Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue. Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource . Demonstrate basic features and capabilities of de vices to increase customer confidence. Mobile Escalations Troubleshoot and resolve complex device or service issues. Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery. Use advanced tools to manage escalations. Mobile Support Assist customers with transferring contacts, emails, and media. Provide password resets with appropriate credential verification. Activate and configure SIM or eSIM for device connectivity. Perform in-depth diagnostics to identify and resolve issues. Process returns or exchanges in compliance with company policies. Assist with warranty claims and replacement processes. Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible. On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons. Secondary Responsibilities - When No Primary Actions Occur or on Red Floor Customer Check-In Provide hands-on demonstrations of devices and features to enhance value. Operations Support store resets for proper merchandising and operational readiness. Maintain visual standards and product placement for optimal customer experience. Inspect back-of-house to ensure clean, secure, and properly placed inventory. Express Transactions Facilitate quick device swaps for customers. Process equipment returns efficiently while ensuring compliance. Expectations for All Employees Understand and follow the Comcast Operating Principles. Own the customer experience and promote digital options at every touchpoint. Be an enthusiastic learner and advocate of Comcast products, services, and digital tools. Win as a team through collaboration and openness to new ideas . Participate in the Net Promoter System: huddles, callbacks, and feedback loops. Drive results and operational excellence. Foster and support a culture of inclusion. Do what's right for customers, teammates, communities, and investors. Disclaimer This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer-Focused; Workplace Organization; Teamwork; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity Salary: Base Pay: $19.31 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 0-2 Years
08/24/2026
Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services. Job Description Primary Responsibilities - Mobile Focused Mobile Activations & Customer Education Provide a white-glove experience activating new devices or BYOD to the network. Guide customers through tablet setup and connectivity options. Support activation and pairing of wearable devices for seamless use. Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue. Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource . Demonstrate basic features and capabilities of de vices to increase customer confidence. Mobile Escalations Troubleshoot and resolve complex device or service issues. Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery. Use advanced tools to manage escalations. Mobile Support Assist customers with transferring contacts, emails, and media. Provide password resets with appropriate credential verification. Activate and configure SIM or eSIM for device connectivity. Perform in-depth diagnostics to identify and resolve issues. Process returns or exchanges in compliance with company policies. Assist with warranty claims and replacement processes. Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible. On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons. Secondary Responsibilities - When No Primary Actions Occur or on Red Floor Customer Check-In Provide hands-on demonstrations of devices and features to enhance value. Operations Support store resets for proper merchandising and operational readiness. Maintain visual standards and product placement for optimal customer experience. Inspect back-of-house to ensure clean, secure, and properly placed inventory. Express Transactions Facilitate quick device swaps for customers. Process equipment returns efficiently while ensuring compliance. Expectations for All Employees Understand and follow the Comcast Operating Principles. Own the customer experience and promote digital options at every touchpoint. Be an enthusiastic learner and advocate of Comcast products, services, and digital tools. Win as a team through collaboration and openness to new ideas . Participate in the Net Promoter System: huddles, callbacks, and feedback loops. Drive results and operational excellence. Foster and support a culture of inclusion. Do what's right for customers, teammates, communities, and investors. Disclaimer This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer-Focused; Workplace Organization; Teamwork; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity Salary: Base Pay: $19.31 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 0-2 Years
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services. Job Description Primary Responsibilities - Mobile Focused Mobile Activations & Customer Education Provide a white-glove experience activating new devices or BYOD to the network. Guide customers through tablet setup and connectivity options. Support activation and pairing of wearable devices for seamless use. Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue. Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource . Demonstrate basic features and capabilities of de vices to increase customer confidence. Mobile Escalations Troubleshoot and resolve complex device or service issues. Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery. Use advanced tools to manage escalations. Mobile Support Assist customers with transferring contacts, emails, and media. Provide password resets with appropriate credential verification. Activate and configure SIM or eSIM for device connectivity. Perform in-depth diagnostics to identify and resolve issues. Process returns or exchanges in compliance with company policies. Assist with warranty claims and replacement processes. Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible. On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons. Secondary Responsibilities - When No Primary Actions Occur or on Red Floor Customer Check-In Provide hands-on demonstrations of devices and features to enhance value. Operations Support store resets for proper merchandising and operational readiness. Maintain visual standards and product placement for optimal customer experience. Inspect back-of-house to ensure clean, secure, and properly placed inventory. Express Transactions Facilitate quick device swaps for customers. Process equipment returns efficiently while ensuring compliance. Expectations for All Employees Understand and follow the Comcast Operating Principles. Own the customer experience and promote digital options at every touchpoint. Be an enthusiastic learner and advocate of Comcast products, services, and digital tools. Win as a team through collaboration and openness to new ideas . Participate in the Net Promoter System: huddles, callbacks, and feedback loops. Drive results and operational excellence. Foster and support a culture of inclusion. Do what's right for customers, teammates, communities, and investors. Disclaimer This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer-Focused; Workplace Organization; Teamwork; Technical Knowledge; Self Motivation; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity Salary: Base Pay: $15.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 0-2 Years
08/24/2026
Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services. Job Description Primary Responsibilities - Mobile Focused Mobile Activations & Customer Education Provide a white-glove experience activating new devices or BYOD to the network. Guide customers through tablet setup and connectivity options. Support activation and pairing of wearable devices for seamless use. Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue. Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource . Demonstrate basic features and capabilities of de vices to increase customer confidence. Mobile Escalations Troubleshoot and resolve complex device or service issues. Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery. Use advanced tools to manage escalations. Mobile Support Assist customers with transferring contacts, emails, and media. Provide password resets with appropriate credential verification. Activate and configure SIM or eSIM for device connectivity. Perform in-depth diagnostics to identify and resolve issues. Process returns or exchanges in compliance with company policies. Assist with warranty claims and replacement processes. Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible. On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons. Secondary Responsibilities - When No Primary Actions Occur or on Red Floor Customer Check-In Provide hands-on demonstrations of devices and features to enhance value. Operations Support store resets for proper merchandising and operational readiness. Maintain visual standards and product placement for optimal customer experience. Inspect back-of-house to ensure clean, secure, and properly placed inventory. Express Transactions Facilitate quick device swaps for customers. Process equipment returns efficiently while ensuring compliance. Expectations for All Employees Understand and follow the Comcast Operating Principles. Own the customer experience and promote digital options at every touchpoint. Be an enthusiastic learner and advocate of Comcast products, services, and digital tools. Win as a team through collaboration and openness to new ideas . Participate in the Net Promoter System: huddles, callbacks, and feedback loops. Drive results and operational excellence. Foster and support a culture of inclusion. Do what's right for customers, teammates, communities, and investors. Disclaimer This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Customer-Focused; Workplace Organization; Teamwork; Technical Knowledge; Self Motivation; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity Salary: Base Pay: $15.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 0-2 Years
