21 jobs found

Description: The Organization San Gabriel/Pomona Regional Center (SG/PRC) is a private, nonprofit agency contracted with the California Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities. We proudly serve 30 cities across the Foothill, Pomona, and El Monte Health Districts within Los Angeles County. Our services span the full lifespan-from infants and toddlers, school-age children, and transition-age youth to adults and aging adults. At SG/PRC, our work is guided by compassion, collaboration, integrity, and a shared commitment to making a meaningful difference in the lives of the individuals and families we serve. Position Description Under the direction of the Fiscal Services Manager, the SDP Vendor Payment Specialist collaborates closely with case management staff providing SDP services, ensuring efficient and timely processing of accounts payable functions. This role offers the opportunity to contribute to streamlining internal procedures and policies, bringing innovative ideas to enhance service delivery and response times. Essential Job FunctionsParticipate in weekly SDP Clinic meetings as needed to support program activities.Interact effectively with Financial Management Service (FMS) providers.Ensure compliance of agency standards, policies, procedures across all activities.Maintain effective SDP email communication and provide solutions in a timely manner.Attend bi-weekly SDP planning meetings, monthly SDP DDS meetings, and SDP & FMS monthly meetings.Conduct SDP trainings for Service Coordinators (SC) and Managers, as needed.Serve as a representative to community agencies, including participating in meetings with DDS and other stakeholders.Review and reconcile invoices for payment, ensuring supporting documentation is complete and accurate.Input and batch invoices for payment.Process electronic fund transfers, and checks.Code and input purchase authorizations into the system.Manage the emailing of large volumes of documents securely and efficiently. Receive all vendor inquiries regarding accounts payable issues and facilitate resolution of issues. Perform additional duties that support departmental and organizational goals. Requirements: Employment StandardsHigh School Diploma required.Bachelor's degree in accounting, finance, or a related field preferred.Minimum of three years' experience in accounts payable or general booking on a computerized system, or any combination of training and experience that could provide the desired knowledge and abilities.Knowledge and AbilitiesKnowledge of accounting terminology, practices, procedures, and electronic data processing related to accounting functions.Ability to understand and analyze the relationships among accounting records and documents to reconcile discrepancies within the system.Proficiency in Microsoft Office Suite and familiarity with electronic deposit systems.Effective communication skills, both written and verbal.Ability to interpret and apply governmental regulations, as well as the Regional Center's policies and procedures.Ability to operate office equipment including computer terminals and 10-key calculators efficiently.Knowledge of payment processing, check handling, and audit documentation procedures.Excellent organizational and time management skills.Knowledge of internal controls and procedures related to accounts payable and financial compliance.Strong attention to detail and accuracy in handling financial transactions.Ability to pass an alpha and numerical assessment.Ability to work independently and collaboratively with a team.Other Essential RequirementsEmployees using a private vehicle for agency purposes must maintain a valid driver's license, and minimum insurance coverage.Physical Demands & Work Environment100% of the work is in an office environment. Occasional walking and standing to attend and participate in office meetings and trainings.Ability to sit for extended periods and operate a computer.Clear verbal communication in person and by phone.Occasional lifting, pushing, or pulling of items up to 25 pounds.Adequate visual acuity to read documents, use a computer monitor for prolonged periods, and review detailed information.100% of the work time occurs in a typical office setting with standard lighting, temperature, and moderate noise levels.Employees are expected to follow safe and ergonomic work practices.Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. details: 19.25-32.13 Hourly WagePI57de956c6bef-6122

: At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults-and we're looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we've grown quickly-now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place-and we look forward to working with you. For more information about our company, visit Summary: We're seeking a mission-driven Physician to join Curana Health and make a meaningful impact in skilled nursing facilities and senior living communities. In this role, you'll serve as a trusted provider for residents by delivering high-quality, person-centered care, building strong relationships with facility staff, and mentoring APPs to ensure consistent, coordinated care. You'll play a vital role in improving health outcomes for some of the most vulnerable patients while enjoying unlimited earning potential, leadership opportunities, and access to innovative tools and data-driven insights. This position offers the autonomy of private practice with the resources, stability, and growth opportunities of a leading healthcare organization dedicated to transforming senior care. Full-Time or Part-Time Schedules Available Essential Duties & Responsibilities: Provide compassionate, evidence-based care by completing history and physicals on new patients and conducting routine rounding (minimum once per week). Partner with Advanced Practice Providers (APPs) to manage regulatory and complex patient visits, ensuring compliance and clinical excellence. Oversee APP performance, serving as a mentor and resource to elevate care delivery across your team. Close quality gaps when prompted, driving measurable improvements in patient outcomes. Serve as a trusted advocate for patients-championing what matters most to them. Represent Curana Health's mission and values as a clinical leader and ambassador in the communities you serve. What We Offer We know that caring for seniors takes more than just medical expertise-it takes support, tools, and opportunities to grow. That's why Curana offers: Unlimited earning potential with competitive compensation models. Medical Directorship opportunities with leadership and influence. Autonomy of practice backed by strong clinical and administrative support. Cutting-edge care model that empowers you to transform senior healthcare. Data-driven tools & AI solutions to better understand and manage patient needs. Streamlined communication with smart texting and modern tech platforms. Professional development including CME support, APP mentorship, and leadership training. Quality incentives with bonuses tied to patient outcomes and care excellence. Work-life balance supported by generous paid time off. Benefits Medical, Dental, Vision insurance 401(k) with company match Company-paid short- and long-term disability Comprehensive malpractice coverage UpToDate subscription for clinical decision support Qualifications: MD/DO degree from an accredited medical school Board Certified in Internal Medicine, Family Medicine, Geriatrics, or Hospital Medicine Current unrestricted license to practice medicine in the state of employment Active DEA License Proficiency with EMR Compassionate, intelligent, motivated, and a team player This role requires travel to and from one or more assigned facilities. Depending on the amount of travel required, Curana may in future determine that a valid driver's license, current auto insurance, and an acceptable driving record are required. If so, you will be provided with thirty (30) days notice of this requirement. From that time forward, please be advised that Periodic motor vehicle (MVR) checks may be conducted as a condition of, and/or for, continued employment. We're thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine's prestigious Inc. 5000 list. Curana also ranked 16th in the "Healthcare & Medical" industry category and 21st in Texas. This recognition underscores Curana Health's impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.

The Street Outreach Specialist is responsible for overall monitoring of program operations, ensuring accurate and consistent data collection and analysis for reporting, and contributing to program development and enhancement. Principle duties occur in the field, on the streets, where homeless and at-risk youth gather, some duties will be performed at Bridge headquarters. Street outreach involves moving outside the walls of the agency to engage with people experiencing homelessness who may be disconnected and alienated from mainstream services and supports, but also from the services targeting homeless persons as well. Your work as a Street Outreach Specialist will focus on the following: Regularly assess the "street scene" to maintain up-to-date information on where homeless youth gather and ensure that Outreach Specialists are visiting changing locations, including overnight camps in and around Boston Work with a team of Street Outreach Specialists and participate in regular "foot patrol" on streets and in shelters, build relationships with street youth, and refer them to Bridge and/or other agencies as needed. Assess the needs of street youth, provide on-street crisis counseling, and other services to help ensure their safety. Work in concert with Bridge Medical Van Coordinator at Medical Van locations and facilitate street youth connection to the Van. Maintain effective communication channels between SOP partners, including city of Boston Homeless Shelter Commission, Pine Street Inn Outreach Van, local Police Department, adult homeless shelters, collaborating agencies, and other parties involved in street outreach in the region. Document service statistics and records for accurate reporting and entry of data into both Bridge ETO system and Boston HMIS. QUALIFICATIONS: Bachelor's Degree or relevant experience required Minimum of 3 to 5 years of experience working with adolescents and youth Knowledge of youth street culture, crisis prevention and intervention methods, and ability to form positive relationships with diverse populations. Experience with and understanding of the human services field. Demonstrated knowledge of community resources Valid MA Driver's license required Bridge Over Troubled Waters, Inc. is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status. Compensation details: 23 Hourly Wage PId0e5-

Responsibility:The Chief Nurse Consultant typically reviews and abstracts information from death certificates, birth certificates, fetal death certificates, medical and hospitalization records, autopsies and social service records, in an effort to collect relevant data into a case narrative. Contacting hospitals and arranging access to medical records for assigned cases may be the responsibility of the Chief Nurse Consultant and may be divided between incumbent(s) and the FIMR coordinator. The incumbent typically receives assigned cases from the program coordinator and then abstracts them within a specified time period. The abstractor is responsible for reviewing records from each hospital, filling out appropriate abstraction forms, writing a case narrative, and providing additional information on each case in FIMR database. While most records are found at area hospitals, the abstractor may be required to gather information from other types of facilities. The abstractor will typically attend review committee meetings.Personal Work Relationships:The Incumbent represents the Indiana FIMR Network while out in the field and holds a great deal of responsibility to ensure the protection and confidentiality of the information gathered. Therefore, it is of utmost importance for all medical record abstractors to demonstrate professionalism and have a full understanding of the authority and/or legislative parameters under which they operate. Cultivating intentional and ongoing relationships with all agencies providing medical and social records for the FIMR program, as well as those collaborating to improve pregnancy, infant, and maternal outcomes for Indiana families, will be critical. Physical Effort:Incumbent must have the ability to type on a computer, to communicate via telephone, and to sit and/or stand at a workstation for a 7.5-hour workday. Must be able to drive to medical facilities when on-site abstraction is required.Working Conditions:Incumbent will be fully remote, but the position also requires in-state travel with some overnight travel possible.

SOCIAL SERVICES COORDINATOR - THREE RIVERS HEALTH AND REHABILITATION CENTER Liberty Cares With Compassion At Liberty Healthcare and Rehabilitation Services , we promote a challenging, but rewarding opportunity in a caring environment. We are currently seeking an experienced: SOCIAL SERVICES COORDINATOR JOB SUMMARY: Demonstrates leadership skills by planning and instituting new and innovative ideas and programs in harmony with the overall program of the Facility. Receives inquiries of prospective residents and maintains records of inquiry. Interviews patients or family members of residents when application for admission is made. Explains cost of care involved in appropriate level of care as determined or required by the admitting physician. Gives appropriate forms necessary to request adequate medical and social information, which will be returned for review. Works as liaison between families and hospital discharge planners, social service agencies, and physicians. When appropriate bed is available and all records are in order, gives notice of time patient admission in line with admitting time in Facility policies. Notifies the family of approval for admission, the room number and time of expected arrival of the patient. Notifies all appropriate departments of admission. Greets patient and family at the door. Assists family and patient in settling in room as needed. Completes cover sheet of MDS form. Chairs the Admission Conference/MDS meeting for new admissions. Holds patient-family conferences as deemed appropriate. Attends and participates in required meetings. Assists families or residents with discharge placement and discharge information as needed. Maintains list of community resources. Receives complaints from residents or families investigates and reports to the Department Director. Receives and reviews change of room requests. Notifies appropriate departments of room changes. Refers all residents or families to the appropriate agency or resource if service cannot be met within the Facility. Works closely with Unit Directors/RN Supervisors, administrative nursing and other Social Workers (if applicable) for input regarding admissions and room changes. Writes correspondence as necessary following established correspondence procedures Monitors to assure appropriate sections on MDS completed within 14 days of patient admission. Monitors through Quality Assurance monitors per calendar. Assures that Social work progress notes and electronic assessments completed according to documentation policies. Assures that Social Worker meets residents' social needs through scheduled periodic visits. Assists with Family Council, providing topics for discussion, offering support, etc. May be required to conduct resident council. Receives notification of residents on which there are notes precautions regarding a resident's precautionary condition and follows Facility procedure. Participates in Quality Assurance committee by performing monitors and reporting to the Q.A. Committee. Meets with Social Workers (if applicable) on a monthly basis to receive concerns, and/or suggestions to improve department. Reports concerns, solutions and suggestions to Department Director. Encourages department in a professional manner keeping Facility objectives in focus. Assists in providing annual services to staff. In case of fire or fire drill Shut off all electrical equipment. Shut doors. Report to Nurses Station for further instruction. Performs other duties as assigned. JOB REQUIREMENTS: Must be a high school graduate. Must have one year of experience in the health care or long-term care field or have an equivalent combination of education and experience. Must be willing to work and cooperate with other employees. Must be able to problem solve. Must be able to work well under pressure. Demonstrates neat appearance and good personal hygiene. Wears appropriate business attire. Must read, know and follow personnel, department, and Facility policies. Must be knowledgeable of local, state and federal regulations as relates to social needs of patients. Runs errands as necessary. On occasion, may assist with transporting patients to doctor's appointments. (This could be driving a van or car or riding with and staying with the patient). Must have a valid driver's license. Visit for more information. Background checks/drug-free workplace. EOE. PI1c57d36121c1-8863

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact's main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour The Diversion Specialist plays a pivotal role in Onondaga County's Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor • Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organization's training and scope • Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis • Develop and implement crisis intervention plans tailored to the individual's needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs • Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care • Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator • Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel • Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS • Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed • Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities • Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols • Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies • Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions • Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contact's iCarol system • Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled • Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use • Regularly achieve a satisfactory or above rating for calls monitored on assigned lines • Meet call center performance metrics, as defined by agency and accrediting bodies • Uphold confidentiality and adhere to ethical guidelines while handling sensitive information • Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols • Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements • Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelor's degree strongly preferred. • Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement • Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center. • Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued. • Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position • Strong empathy, active listening, communication, teamwork, and interpersonal skills • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately • Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals • Ability to work under pressure and handle high call volumes while maintaining a calm demeanor • Proficiency in using computer systems and databases for documentation and resource navigation • Function autonomously and exercise good judgment and decision-making skills • Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies • Work closely with team members and supervisors to ensure seamless operations Additional Requirements • Must submit to and pass background checks including fingerprinting and educational verification if required. • Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards • Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications • Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests • Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend). • Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences • Access to reliable daily transportation to travel to E-911 and office sites as needed. • This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone. • Regular walking, driving, and the ability to lift up to 20 pounds. • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PI43a9981cb6fc-0040

Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $65,000 - $68,000 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Job Functions: Supervises CREATE - ELC, CREATE, and Youth therapeutic programs staff for therapeutic programs serving homeless children and families in our onsite housing programs. Supervises therapeutic staff to ensure quality service delivery and achievement of program outcomes. Essential Responsibilities: Supervises program service delivery to ensure quality care. Participates in hiring of therapeutic program staff. Provides supervision and training to the therapeutic programs staff under the Youth and CREATE program. Provides supervision to Education Program Coordinator, Therapeutic Specialists and interns who are involved in the programmatic, small group, and individual therapeutic interventions of children and teens who are served by our educational programming. Supervises the implementation of the client's support plans to include individual behavior plans and other therapeutic services. Oversees therapeutic services provided as part of the CREATE and Youth programs. Implements and oversees the outcomes of the executive functioning within the CREATE programs. Ensures that techniques used are evidence based and suited to meet the needs of the clients. Monitors ongoing progress, needs, and support services for clients. Ensures families are linked to services and natural support systems as needed. Successfully supervises staff to ensure trauma informed interactions with all clients and that staff maintain professional boundaries. Keeps confidential records according to the Code of Ethics. Participates in data tracking and outcome reporting for grants. Ensures utilization of prescribed data tracking system for data tracking and service delivery documentation. Coordinates with all Client Care staff to ensure service delivery best meets the needs of the clients. Participates in children's coordination and programs team meetings. Responsible for completing employee evaluations on those directly supervised and for ensuring that an effective employee development, discipline and recognition programs are implemented. Demonstrates flexibility in work schedule to ensure that client/program needs are being met. Supports the holiday tent operations as directed. Supports the team in other tasks as assigned. Meets personal goals and actively contributes to the achievement of the team and organizational targets/goals. Assists with children's therapeutic needs as needed. Supervises interns as assigned. Requirements: Education and Experience: A minimum of a M.S. degree in recreation therapy or mental health field. Graduate degree from an accredited university in related field is desirable. Minimum of three years of experience in the fields of recreation therapy or related field for bachelor's level candidates. Direct experience working with children and parents required. Bi-lingual preferred. Must be knowledgeable about homeless issues, with experience working with individuals with trauma and/or be willing to seek continuing education related to homeless population. Supervision experience preferred. National Council for Therapeutic Recreation Certification (NCTRC) or Activity Professional Credential preferred. Skills Requirements: Must be able to work within a multi-disciplinary team framework; strong interpersonal skills; strong oral and written communications skills; dependability; demonstrates maturity and sensitivity to cultural and individual differences in clients served; ability to handle job related matters in a professional, diplomatic, and confidential manner; willing to work with minimal supervision, yet be able to accept direction; well organized and detail oriented. Physical Requirements: Hearing and speaking ability, which allows for effective oral communication; physical and emotional stamina to effectively handle job related issues and stress. Other: Must demonstrate legal authorization to work in the United States. Must be able to communicate effectively in English. Prefer valid FL drivers license with a good driving record and insured vehicle in order to transport self and clients when necessary. Must pass applicable pre-employment background screening procedures. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at Compensation details: 0 Yearly Salary PI2f5-

Position Summary: The Team Lead is responsible for overall team operations and supervision of their team members. This includes directing and/or leading design professionals within their discipline and working with other design disciplines internal and external to PEC to develop engineering solutions for PEC's Clients. The Team Lead, along with input from the Vice President or Practice Lead, has primary responsibilities for their Team's operations including workload planning, risk and financial management, and customer service. Duties and Responsibilities: Provide leadership including technical operations such as engineering, risk and financial management, and customer service Perform and/or direct engineering studies and design, coordination with other design staff for construction document and specification production in compliance with applicable standards and codes Perform and/or directs design computations by hand and by computer software Review project submittals for compliance with design checklists and drafting standards Provide recommendations to the Technical VP regarding staff recruitment, mentoring and training, performance issues, staff appraisals, compensation, and staff reductions Assist with recruiting efforts when assigned Develop and review scope of work, schedules and fees related to proposed contracts for work to be performed by team members Monitor available information as required to understand the current performance of the team's projects Mentor applicable staff on project execution, performance, project management, and client management Develop scope of work, schedules and fees related to proposed contracts Actively participate in corporate management activities and committees that will build productive relations with other Teams and Divisions Identify training needs and opportunities for team members Identify, direct, and manage workload for the team. Coordinate with VP and other team leads for work-sharing across the discipline. PEC's standard resource planning software shall be utilized Verify that all business practices and quality procedures are being adhered to by team members Enforce corporate/division standards and processes while enforcing quality control requirements as set forth by the company/department/division Assess risks to reduce and actively manage risks while assuring that the required risk management practices are in place Support and implementation of strategic planning Other projects and responsibilities may be added at the company's discretion Special Knowledge, skills, and abilities: Considerable knowledge and understanding of discipline specific engineering design and construction standards and practices Proficient skills using Microsoft office and Bluebeam Familiar with applicable software applications and processes Ability to effectively communicate both verbally and in writing with internal and external project teams, the client, and other stakeholders as appropriate Ability to work well independently or as part of a team Strong leadership and interpersonal skills, with the ability to motivate and guide others, and to build effective and cohesive relationships A high degree of skill in managing teams Proven experience in planning, organizing, prioritizing, coordinating, training, supporting, assigning, and evaluating the work of a team Ability to lead multiple projects/tasks and drive projects to completion with strong operability to support reliable, high-quality production Understand the impact of decisions on technical design and work planning Ability to lead a team of professionals engaged in engineering design and construction administration Capable of developing new business in engineering services, including identifying, positioning for, and preparing proposals for individual business opportunities Education and Experience: Bachelor's degree in engineering or related field from ABET Accredited University preferred A minimum of seven (7) years of actual experience in the engineering industry License and Certification: Professional Engineer (PE) License preferred Work Environment: PEC values a healthy work-life balance, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is business casual, friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted within an office setting with frequent sitting, reaching and manipulation of objects, tools, and/or controls. The position requires mobility. The duties involved require moving materials that weigh up to ten pounds on a regular basis and up to twenty-five pounds on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator, and similar machines. At times, bending, reaching, standing, and walking may be required. Supervisory Responsibilities (if there are no supervisor responsibilities, put N/A) : Design Technicians, Design Engineers, Project Engineers, Project Coordinators HP21 PEC is an AA/EEO/Veteran/Disabled employer. Compensation details: 00 Yearly Salary PIabf-3185

Position Summary: The Team Lead is responsible for overall team operations and supervision of their team members. This includes directing and/or leading design professionals within their discipline and working with other design disciplines internal and external to PEC to develop engineering solutions for PEC's Clients. The Team Lead, along with input from the Vice President or Practice Lead, has primary responsibilities for their team's operations including workload planning, risk and financial management, and customer service. Duties and Responsibilities: Provide leadership including technical operations such as engineering, risk and financial management, and customer service Perform and/or direct engineering studies and designs, coordination with other design staff for construction document and specification production in compliance with applicable standards and codes Perform and/or direct design computations by hand and by computer software Review project submittals for compliance with design checklists and drafting standards Provide recommendations to the Technical VP regarding staff recruitment, mentoring and training, performance issues, staff appraisals, compensation, and staff reductions Assist with recruiting efforts when assigned Develop and review scope of work, schedules and fees related to proposed contracts for work to be performed by team members Monitor available information as required to understand the current performance of the team's projects Mentor applicable staff on project execution, performance, project management, and client management Develop scope of work, schedules and fees related to proposed contracts Actively participate in corporate management activities and committees that will build productive relations with other teams and divisions Identify training needs and opportunities for team members Identify, direct, and manage workload for the team. Coordinate with VP and other team leads for work-sharing across the discipline. PEC's standard resource planning software shall be utilized Verify that all business practices and quality procedures are being adhered to by team members Enforce corporate/division standards and processes while enforcing quality control requirements as set forth by the company/department/division Assess risks to reduce and actively manage risks while assuring that the required risk management practices are in place Support and implementation of strategic planning Other projects and responsibilities may be added at the company's discretion Special Knowledge, skills, and abilities: Considerable knowledge and understanding of discipline specific engineering design and construction standards and practices Proficient skills using Microsoft office and Bluebeam Familiar with applicable software applications and processes Ability to effectively communicate both verbally and in writing with internal and external project teams, the client, and other stakeholders as appropriate Ability to work well independently or as part of a team Strong leadership and interpersonal skills, with the ability to motivate and guide others, and to build effective and cohesive relationships A high degree of skill in managing teams Proven experience in planning, organizing, prioritizing, coordinating, training, supporting, assigning, and evaluating the work of a team Ability to lead multiple projects/tasks and drive projects to completion with strong operability to support reliable, high-quality production Understand the impact of decisions on technical design and work planning Ability to lead a team of professionals engaged in engineering design and construction administration Capable of developing new business in engineering services, including identifying, positioning for, and preparing proposals for individual business opportunities Education and Experience: Bachelor's degree in engineering or related field from ABET Accredited University preferred A minimum of seven (7) years of actual experience in the engineering industry License and Certification: Professional Engineer (PE) License preferred Work Environment: PEC values a healthy work-life balance, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is business casual, friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted within an office setting with frequent sitting, reaching and manipulation of objects, tools, and/or controls. The position requires mobility. The duties involved require moving materials that weigh up to ten pounds on a regular basis and up to twenty-five pounds on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator, and similar machines. At times, bending, reaching, standing, and walking may be required. S upervisory Responsibilities (if there are no supervisor responsibilities, put N/A) : Design Technicians, Design Engineers, Project Engineers, Project Coordinators PEC is an AA/EEO/Veteran/Disabled employer. HP21 PI77fbf-2397

Initial training for this position is expected to take 3 to 4 months. Training will occur Monday-Friday 11am-7pm on-site at Contact's main office and the Onondaga County E-911 center. Differentials: weekdays 11pm-7am +$2/hour; all weekend hours +$5/hour Please view other positions similar to this one on our website: The Diversion Specialist plays a pivotal role in Onondaga County's Person in Crisis (PIC) Navigation Program. This position provides immediate mental health support and crisis intervention to individuals in distress who contact Onondaga County 911. This role is crucial in ensuring that individuals experiencing mental health or substance use crises receive appropriate care and support. This position may be scheduled as either a 911 crisis counselor or a PIC coordinator at the Onondaga County E-911 Center. Duties and Responsibilities 911 Crisis Counselor • Respond to 911 calls involving mental health and substance use crises, providing telephonic support with compassion and in accordance with the organization's training and scope • Conduct initial assessments to determine the mental health and substance use needs of individuals in crisis • Develop and implement crisis intervention plans tailored to the individual's needs, including telephonic de-escalation, referrals to community resources, or connection to community safety net programs • Refer calls needing a high level of care to appropriate emergency responders, including police, fire, EMS, and human service dispatch team and collaborate with E-911 staff and emergency responders to ensure coordinated care • Offer follow-up support and referrals to appropriate mental health and substance use services and resources PIC Coordinator • Receive and prioritize requests for human service dispatch from 911 crisis counselor, law enforcement, and other emergency services personnel • Dispatch appropriate human service response in a timely and efficient manner, ensuring coordination with person in crisis, community response team, law enforcement, and EMS • Monitor the status of ongoing responses, relay information between responders, and provide updates to E-911 and partners as needed • Support E-911 Technical Advisor by reviewing all incoming calls to determine appropriateness of human service response General Responsibilities • Ensure successful implementation of the PIC Navigation Program general order guidelines and protocols • Support EMS in connecting individuals to treatment or appropriate services following a mental health or substance use crisis, including opioid overdoses or other opioid-related emergencies • Facilitate education and access to treatment, prevention, and recovery services, including for persons with opioid use disorder, substance use disorder, and mental health conditions • Maintain accurate and timely documentation of all interactions and interventions, in both E-911 CAD system and Contact's iCarol system • Act as call center Crisis Specialist responding to 988, 211, and community crisis lines, as scheduled • Participate in ongoing training and professional development to stay current with best practices in crisis intervention, human services emergency response, mental health, and substance use • Regularly achieve a satisfactory or above rating for calls monitored on assigned lines • Meet call center performance metrics, as defined by agency and accrediting bodies • Uphold confidentiality and adhere to ethical guidelines while handling sensitive information • Attend agency and division staff meetings and approved professional development opportunities to remain knowledgeable about best practices, policies, and protocols • Complete all required program and/or funder training and all required agency training such as NYS Mandated Reporter, Sexual Harassment etc Education Requirements • Associate degree in a mental health, social work, psychology, counseling, or related human services field is required. Bachelor's degree strongly preferred. • Advanced degrees (e.g., MSW, MA in Counseling, etc.) may substitute for some or all required experience. Previous Experience Requirement • Required: At least 1 year of experience in a mental/behavioral health setting, ideally involving crisis intervention, suicide prevention, or work in a crisis call center. • Experience in de-escalation, risk assessment, and coordinating care or referrals for individuals in crisis is highly valued. • Candidates with higher levels of education may be considered in lieu of direct crisis experience, provided they demonstrate a strong understanding of crisis response principles and practices. Knowledge and Skills Needed to Perform Effectively in this Position • Strong empathy, active listening, communication, teamwork, and interpersonal skills • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately • Strong problem-solving abilities and critical thinking skills to assess needs, adjust to rapidly changing situations, handle various types of crises and provide appropriate referrals • Ability to work under pressure and handle high call volumes while maintaining a calm demeanor • Proficiency in using computer systems and databases for documentation and resource navigation • Function autonomously and exercise good judgment and decision-making skills • Efficiently manage multiple tasks simultaneously, including answering calls, documenting information, and coordinating with partnering agencies • Work closely with team members and supervisors to ensure seamless operations Additional Requirements • Must submit to and pass background checks including fingerprinting and educational verification if required. • Successful completion of standardized training program within scheduled timeframe, as determined by Inform USA and American Association of Suicidology accreditation standards • Required to pass AAS Crisis Specialist and Inform USA Community Resource Specialist certification exams as soon as eligible and meet qualifications to maintain certifications • Strong attendance and punctuality- able to consistently show up on time and work full scheduled shifts and ability to provide advanced notice for time off requests • Work schedules are determined based upon call volume trends. This position requires working some holidays and working weekends (most staff work Saturday or Sunday, and some work both days of the weekend). • Recognize and value diversity within the work environment. Be an effective team player, value and be respectful of individual differences • Access to reliable daily transportation to travel to E-911 and office sites as needed. • This position is designated as essential staff. Essential employees perform work involving the safety of human life or the protection of property. Due to this designation, you will be required to report to work for your regular shift in the event the business office is closed due to an emergency. This is a condition of your employment. Physical Dimensions (Job-related physical abilities an individual needs to possess in order to perform the job in a satisfactory manner) • Sitting at a computer for long periods of time; entering data; listening & speaking clearly on the telephone. • Regular walking, driving, and the ability to lift up to 20 pounds. • Reasonable accommodation will be made for individuals with disabilities This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Compensation details: 25-27 Hourly Wage PI4bad1-0037

Front Desk Coordinator - Urology Job Details Job Location: AUUA Litchfield Park - Litchfield Park, AZ 85340; AUUA Sun City West - Sun City, AZ 85375 Position Type: Full Time Job Shift: Day Travel Percentage: Negligible Job Category: Health Care Description Description 1. Greet callers and in-office patients warmly and provide courteous service. 2. Understand the responsibility of serving as the first point of contact for patients at our practice. 3. Use sound judgement in handling calls and in-person interactions, especially when dealing with highly sensitive medical information. 4. Answers calls within three-four rings. 5. When scheduling patients and/or checking a patient in, be sure to add and update demographics and insurance information for that individual thoroughly and accurately. 6. Confirm, cancel, reschedule, and update patient appointments at request of patient and/or provider. 7. Use the EMR system to match physician/clinician availability with the patient's needs and preferences in terms of date and time. 8. Able to accurately schedule appointments based on clinic and practice guidelines and specifications. 9. Maintain and regularly update scheduling systems so patient records are accurate and complete and can be used to analyze patient/staffing needs and patterns. 10. Communicates as needed with providers and other staff about any patient concerns/issues. Consults with the office manager about any system problems. 11. Effectively communicate and complete requests from other medical offices (faxing patient medical records, or other information as requested). 12. Address patient concerns efficiently and effectively. 13. Uses customer service principles and techniques to deal with patients calmly and pleasantly. 14. Other clerical duties as assigned by the office manager/administrator. 15. Some travel required between multiple locations. Qualifications Qualifications Skills/Abilities 1. Self-starter with the ability to complete daily tasks with minimal supervision. 2. Skill in communicating effectively with patients or providers about scheduling preferences. 3. Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others in a pleasant manner along with multiple tasks/projects. 4. Ability to analyze situations and respond appropriately. 5. Ability to use a multi-line phone system, including transferring calls. 6. Ability to speak clearly and concisely to be heard by callers and patients. 7. Excellent organizational and time management skills. 8. Superior interpersonal and problem-solving skills to ensure coordinated efforts and patient satisfaction. 9. Always maintain a professional and positive attitude. 10. Common computer skills. 11. Demonstrate teamwork and support for fellow care team members; can be flexible when necessary. Education: High school diploma or GED (required) Associates or Bachelor's Degree (preferred) Experience: Two-three years of medical office experience. Previous experience of a fast-paced, high patient volume doctors office. PI878999afcffc-6394

Peckham Industries Location: Shaftsbury, VT Pay Range: $80,000.00 - $100,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. At Dailey Precast, LLC, a subsidiary of Peckham Industries, Inc., w e are looking for someone who is excited to learn about the Precast industry through training, feedback, and a hands-on experience: Working at Dailey Precast Video Dailey Precast, LLC, specializes in the design and manufacturing of quality precast/prestressed concrete products. Our projects include parking structures, building exteriors, bridges, sports stadiums and retaining walls throughout Metro New York/New Jersey, Upstate New York, and New England. Dailey Precast is utilizing the very latest technologies. Dailey Precast Capabilities and Projects Video Position Description Job Summary: The Project Field Coordinator is a pivotal role within the Project Management department, responsible for ensuring seamless site operations and serving as the primary point of contact for project coordination in the field. This position is integral to maintaining Safety, Quality Assurance, and superior Customer Service throughout project lifecycles. The role requires travel and overnight stays from Monday through Thursday to be able to service our project requirements in the field. Essential Functions: Respect and engage. Serve as the frontline representative for customer service on-site, coordinating pre-erection surveys, site preparation activities, and managing daily delivery logistics for precast materials. Results matter. Oversee erection material management and precast staging areas, facilitating the erection sequence in collaboration with the erector while monitoring compliance with Erecting & Safety Plans. Ownership and caring. Support the Erector's Quality Control processes, ensuring adherence to precast quality standards. Measurement. Prepare and submit daily erection and discrepancy reports, document and report on change orders, and coordinate field repairs. Dedication. Assist with internal punch lists, develop and track finishing reports to ensure project completion aligns with expectations and quality benchmarks. Position Requirements Requirements, Education and Experience: Previous experience in construction, project coordination, or a related field is highly desirable. Strong interpersonal skills with the ability to foster positive relationships. Effective decision-making abilities in a fast-paced environment. Excellent communication, organizational, and documentation skills. Ability to manage multiple assignments while meeting deadlines. Willingness and ability to travel Monday through Friday. Authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Our projects cover a wide geographical reach throughout the New England States as well and the New York and New Jersey Metropolitan Areas. This role requires a continuous on-site presence at the physical job sites throughout the work week and travel will be required along with overnight stays. Work Environment/Physical Demands: Heavy work that includes moving objects up to 50 lb. or more This position typically involves standing, walking, lifting, bending and climbing for extended periods, as well as working in various weather conditions. The work is performed on live constructions sites which can be noisy and dusty along with varying conditions of the site itself. Working with hand tools and power tools may be required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Compensation details: 00 Yearly Salary PIb5fe4f57196d-0180

Description: Looking for a career that truly impacts young lives? If you're passionate about supporting children with mental Health challenges, behavioral health challenges, emotional and social challenges, or autism, COMHAR invites you to join our team and make a difference every day. Full-Time Day Shifts Available In the Philadelphia, PA 19124 Area Two (2) Openings Salary: $57,000.00-$60,000.00 Schedule: Monday-Friday 8:00AM-4:00PM Coordinating Lead Clinician Position Summary: COMHAR is seeking a skilled and dedicated Coordinating Lead Clinical professional to join our team. In this role, you will oversee and coordinate clinical services for children, youth, and young adults in the IBHS program, ensuring the delivery of individualized, person-centered therapeutic support. You will collaborate closely with clients, families, caregivers, and multidisciplinary teams to implement treatment plans, monitor progress, and promote positive behavioral and emotional outcomes. This leadership role emphasizes supervision, quality assurance, and coordination to foster independence, dignity, and overall well-being for all clients. The Coordinating Lead Clinician is the lead on a team of behavioral health professionals, housed in schools, who provide treatment to students who have been assigned to the IBHS program. The IBHS teams consist of: Master's level Lead Clinicians, Group Mobile Therapists, and Bachelor's or High School Level BHT Worker. Clinicians have a 1:10 staff to student ratio, and Group Mobile Therapist have a 1:3 staff to student ratio. Key Responsibilities The Coordinating Lead Clinician is stationed at the school for the entire day. The Coordinating Lead Clinician will have a reduced caseload; as such they are able to address specific program issues on a daily basis. The caseload will be reduced in accordance to the size and needs of the school program. They are assigned specific, non-billable tasks to complete and support the program. The Coordinating Lead Clinician would be asked to arrive prior to the beginning of each school day. They should be responsible for ensuring that BHT workers arrive in a timely manner. They would manage the sign-in/sign-out book. Each Coordinating Lead Clinician is asked to conduct a prep meeting (with BHT staff) each day prior to the beginning of each school day. The Coordinating LC would be responsible for managing all morning programming. These tasks would include distribution of tasks to BHT, including assigning persons to work in Breakfast Club or lunch room setting, as well as assigning persons to escort to and from morning programming and transition back to classroom. The Coordinating Lead Clinician should model for other Clinicians how to manage morning activity. Work with LC's and Care Coordinator on enrolling children in summer camp activities. Develop a resource book at schools. Employees are eligible for generous benefit options including but not limited to: Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance Requirements: Coordinating Lead Clinician Job Requirements: Licensed mental health professional, or a Graduate mental health degree with at least two years of experience in a CAASP system (employed by or under contract to Children and Youth Services, Juvenile Justice, Mental Health, Special Education, or Drug and Alcohol work). Have a minimum of 1 year of full-time experience in providing mental health direct services to children, youth or young adults and a graduate degree in psychology, social work, education, or counseling. or Completed a clinical or mental health direct service practicum and have a graduate degree in psychology, social work, education, counseling or a related field. Individuals who provide ABA services through behavior consultation-ABA services shall meet one of the following: A minimum of 1 year of full-time experience providing ABA services under the supervision of a professional with a certification as a BCBA or other graduate-level certification in behavior analysis and a minimum of 40 hours of training related to ABA Be licensed in this Commonwealth as a psychologist and have a minimum of 1 year of full-time experience providing ABA services and a minimum of 40 hours of training related to ABA approved License Preferred (BSL, LSW, LCSW, LPC, LMFT) Act 33 clearances. About COMHAR: COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: "To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives." Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR's team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse. COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law. Compensation details: 0 Yearly Salary PIa5ad2ba5a0fc-5262

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your lifes best work.(sm) ProHealth Physicians, part of OptumCare If you want to get way ahead in your career, it makes sense to be with an organization's that's way ahead of the curve. Formed in 1997, ProHealth Physicians has grown to become Connecticuts leading primary care physician organization. With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 360,000 people statewide. In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state. We're leaders in thinking and in serving our communities. For instance, we're a C.M.S. approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers. We're also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group's expanding family of providers. This is a place where you can stay way ahead as you do your life's best work.(sm) ProHealth Physicians has an immediate opening for a friendly, customer focused and detailed oriented RN to join our team. This will be an 8 am to 5 pm opportunity and providing telephonic triage support to our patients. This role will be based from our Litchfield, CT office. Primary Responsibilities: Respond to inbound clinical inquiries and appointment scheduling requests for medical services Use approved age appropriate triage protocol manuals to guide clinical triage decisions Schedule appointments in practice management system in accordance with triage protocol, scheduling protocols and patient preferences Escalate calls to a provider as necessary based on triage protocol Listen to patient clinical concerns and offer appropriate recommendations based on guidelines Recommend next best actions or cross promotional opportunities to patients and provide education on appropriate additional services or preventive health opportunities Document all caller information in customer relations management (CRM) tool Document and provide feedback from callers to the appropriate parties for follow-up and/or resolution Communicate with provider office staff on patient concerns, requests and scheduling changes Ensure that all actions comply with relevant guidelines protecting personal and health information (e.g., HIPAA requirements) Follow departmental policies & procedures, workflow guidelines and escalation processes at all times Ability to work in a real-time (live) high call volume, online environment while working at a computer screen for long periods of time Above average critical thinking skills to listen/read, interpret, evaluate and resolve customer issues with minimal supervision and positive outcome Demonstrated ability to exercise exceptional judgement and exhibit highly effective interpersonal and conflict management skills when handling sensitive and/or confidential information and situations Ability to interact with a variety of customers including patients, healthcare staff members and physician office personnel, utilizing professional email and telephone etiquette Ability to work as an effective, collaborative team member with their Patient Access Coordinator colleagues Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds Must possess strong verbal, written, active listening and interpersonal communication skills Disciplined self-learner with independent work ethic, time management, organization and follow-up skills Achievement-oriented; motivated by achieving productivity goals, performance metrics and company objectives Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.