University of Utah
Salt Lake City, Utah
Field Service Coordinator Job Summary Field Service Coordinator This position serves on a small team of UIT Unified Communications technical advisors that supports telephone services (including VoIP), electronic messaging, teleconferencing, calendaring, and cloud storage resources for the University of Utah and University of Utah Health. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities • Reviews, analyzes, implements, and modifies the setup and configurations of several Unified Communications systems, including Avaya, call recording, Centrex, Microsoft Teams, and voicemail and future Contact Center as a Service (CCaaS) • Advises and assists campus and hospital departments with telephone services (including VoIP), electronic messaging, teleconferencing, calendaring, and cloud storage resources that meet their business requirements in the most economical and efficient method • Determines whether infrastructure and inventory are available to meet needs • Performs support for functional areas, including but not limited to configuration, scheduling, and project coordination for telephone equipment, video, and audio conferencing, and other conference room resources; configuration of voicemail and collaboration systems; and coordination of wiring or fiber installation, if necessary • Processes incoming change requests from campus and hospital departments, generates daily work orders involving changes to call routing options and user configurations, and coordinates scheduled work with UIT resources and appropriate outside vendors, if necessary • Acts as customer support by troubleshooting and correcting problems with telephone systems, including programming, voicemail, video and audio conferencing, and conference room resources. Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels: Field Service Coordinator, I: Requires little to no related experience. Field Service Coordinator, II: Requires at least 1 year of related experience. Field Service Coordinator, III: Requires 3+ years of related experience. Field Service Coordinator, IV: Requires 5+ years of related experience. Preferences Two years' experience in telecommunications or a related field, or equivalency; demonstrated written and oral communications skills; the ability to work with all levels of personnel; a commitment to service excellence; and have demonstrated customer service skills also required. Special Instructions About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities. The University of Utah offers a comprehensive benefits package for eligible employees including: Excellent health, dental, and wellness coverage at affordable rates 14.2% retirement contributions Generous paid leave time 11 paid holidays per year 50% tuition reduction for employees after completing probationary period, and spouse, and dependent children after three years Flex spending accounts Free transit on most UTA services Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities A wellness program to promote health and quality of life Learn more about the great benefits of working for University of Utah: benefits.utah.edu For more information regarding how our salary and benefit offerings impact the overall compensation here at the University of Utah, please see our Total Compensation Calculator: Requisition Number: PRN43946B Full Time or Part Time? Full Time Work Schedule Summary: Monday through Friday from 8-5. Hybrid work (2 days per week in the office) Department: 00428 - UIT - Network & Comm. Srvs Location: Campus Pay Rate Range: $12.02 - $25.78 Close Date: 3/5/2026 Open Until Filled: To apply, visit jeid-edfeff50e2d7914b961eea27bd4c4edd
Field Service Coordinator Job Summary Field Service Coordinator This position serves on a small team of UIT Unified Communications technical advisors that supports telephone services (including VoIP), electronic messaging, teleconferencing, calendaring, and cloud storage resources for the University of Utah and University of Utah Health. Learn more about the great benefits of working for University of Utah: benefits.utah.edu The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. Responsibilities • Reviews, analyzes, implements, and modifies the setup and configurations of several Unified Communications systems, including Avaya, call recording, Centrex, Microsoft Teams, and voicemail and future Contact Center as a Service (CCaaS) • Advises and assists campus and hospital departments with telephone services (including VoIP), electronic messaging, teleconferencing, calendaring, and cloud storage resources that meet their business requirements in the most economical and efficient method • Determines whether infrastructure and inventory are available to meet needs • Performs support for functional areas, including but not limited to configuration, scheduling, and project coordination for telephone equipment, video, and audio conferencing, and other conference room resources; configuration of voicemail and collaboration systems; and coordination of wiring or fiber installation, if necessary • Processes incoming change requests from campus and hospital departments, generates daily work orders involving changes to call routing options and user configurations, and coordinates scheduled work with UIT resources and appropriate outside vendors, if necessary • Acts as customer support by troubleshooting and correcting problems with telephone systems, including programming, voicemail, video and audio conferencing, and conference room resources. Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels: Field Service Coordinator, I: Requires little to no related experience. Field Service Coordinator, II: Requires at least 1 year of related experience. Field Service Coordinator, III: Requires 3+ years of related experience. Field Service Coordinator, IV: Requires 5+ years of related experience. Preferences Two years' experience in telecommunications or a related field, or equivalency; demonstrated written and oral communications skills; the ability to work with all levels of personnel; a commitment to service excellence; and have demonstrated customer service skills also required. Special Instructions About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities. The University of Utah offers a comprehensive benefits package for eligible employees including: Excellent health, dental, and wellness coverage at affordable rates 14.2% retirement contributions Generous paid leave time 11 paid holidays per year 50% tuition reduction for employees after completing probationary period, and spouse, and dependent children after three years Flex spending accounts Free transit on most UTA services Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities A wellness program to promote health and quality of life Learn more about the great benefits of working for University of Utah: benefits.utah.edu For more information regarding how our salary and benefit offerings impact the overall compensation here at the University of Utah, please see our Total Compensation Calculator: Requisition Number: PRN43946B Full Time or Part Time? Full Time Work Schedule Summary: Monday through Friday from 8-5. Hybrid work (2 days per week in the office) Department: 00428 - UIT - Network & Comm. Srvs Location: Campus Pay Rate Range: $12.02 - $25.78 Close Date: 3/5/2026 Open Until Filled: To apply, visit jeid-edfeff50e2d7914b961eea27bd4c4edd
Olgoonik Corporation
Washington, Washington DC
Olgoonik is an Equal Opportunity Employer Overview: The PM Lead Security Specialist's primary duties are to escort, represent the company, and consult with Bureau Security Office (BSO). Primary Responsibilities: In addition to normal Security Specialist III duties, shall have full authority to represent Company in such matters as procedures, schedules, scheduling changes, employee assignments, performance assessment, reports and administration. In consultation with the Bureau Security Office (BSO), plan, develop, implement, and manage a variety of physical, information and personnel security programs of the Department (SES-EX /BSO). Manage collateral and Sensitive Compartment Information (SCI) security policy. Evaluate and coordinate security access for the Department. Participate in implementing training program regarding clearance and access control. Interact with other agencies. Provide clearance and access expertise as well as technical direction to Security Specialists and State Department personnel assigned. Other duties as assigned. This position is responsible for supervising all the Security Specialists assigned to SES-EX BSO. Supervisory Responsibilities: N/A Education and/or Experience: Bachelor's Degree and specialized experience in counterintelligence, investigations, industrial security, dignitary/VIP protection, policy and security standard development, OPSEC, COMSEC, INFOSEC, security countermeasures programs, access system operations and management, personnel protection and protecting classified information, or as a regional desk officer. 4-6 years specialized experience. 8-10 years of specialized experience in lieu of a degree. Knowledge, Skills, and Abilities: Strong working knowledge of Federal government security policies and procedures such as the NISPOM, IC directives and other national and international security requirements. Knowledge of Intelligence Community (IC) policies and procedures. Knowledge of IC databases of individuals eligible for access to Sensitive Compartmented Information (SCI). Proficient with Microsoft Suite products including Word, Excel, Access and Outlook. Ability to multi-task efficiently, works in a fast-paced environment on multiple projects, and has a strong attention for detail. Construction Surveillance Technician/Cleared American Guard Training (CST). Must be able to stand for long periods. Positive and responsive attitude. Team oriented in a high-profile high stress work environment. Excellent communications skills. Certificates, Licenses, Registrations: N/A Security Clearance: Must have a current US Government TOP SECRET Personnel Security Clearance and be eligible for SCI access. Must have a current US Government Single Scope Background Investigation (SSBI) (less than 4-1/2 years old) or be able to successfully complete a U.S. government administered Single Scope Background Investigation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds. Work Environment: General office environment. Olgoonik is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law. Compensation details: 00 Yearly Salary PI7cc356dfc88f-8311
Olgoonik is an Equal Opportunity Employer Overview: The PM Lead Security Specialist's primary duties are to escort, represent the company, and consult with Bureau Security Office (BSO). Primary Responsibilities: In addition to normal Security Specialist III duties, shall have full authority to represent Company in such matters as procedures, schedules, scheduling changes, employee assignments, performance assessment, reports and administration. In consultation with the Bureau Security Office (BSO), plan, develop, implement, and manage a variety of physical, information and personnel security programs of the Department (SES-EX /BSO). Manage collateral and Sensitive Compartment Information (SCI) security policy. Evaluate and coordinate security access for the Department. Participate in implementing training program regarding clearance and access control. Interact with other agencies. Provide clearance and access expertise as well as technical direction to Security Specialists and State Department personnel assigned. Other duties as assigned. This position is responsible for supervising all the Security Specialists assigned to SES-EX BSO. Supervisory Responsibilities: N/A Education and/or Experience: Bachelor's Degree and specialized experience in counterintelligence, investigations, industrial security, dignitary/VIP protection, policy and security standard development, OPSEC, COMSEC, INFOSEC, security countermeasures programs, access system operations and management, personnel protection and protecting classified information, or as a regional desk officer. 4-6 years specialized experience. 8-10 years of specialized experience in lieu of a degree. Knowledge, Skills, and Abilities: Strong working knowledge of Federal government security policies and procedures such as the NISPOM, IC directives and other national and international security requirements. Knowledge of Intelligence Community (IC) policies and procedures. Knowledge of IC databases of individuals eligible for access to Sensitive Compartmented Information (SCI). Proficient with Microsoft Suite products including Word, Excel, Access and Outlook. Ability to multi-task efficiently, works in a fast-paced environment on multiple projects, and has a strong attention for detail. Construction Surveillance Technician/Cleared American Guard Training (CST). Must be able to stand for long periods. Positive and responsive attitude. Team oriented in a high-profile high stress work environment. Excellent communications skills. Certificates, Licenses, Registrations: N/A Security Clearance: Must have a current US Government TOP SECRET Personnel Security Clearance and be eligible for SCI access. Must have a current US Government Single Scope Background Investigation (SSBI) (less than 4-1/2 years old) or be able to successfully complete a U.S. government administered Single Scope Background Investigation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds. Work Environment: General office environment. Olgoonik is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law. Compensation details: 00 Yearly Salary PI7cc356dfc88f-8311
