Ekman Associates, Inc
Woodland Hills, California
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
DANIEL DEFENSE LLC
Ellabell, Georgia
"Applicants must be legally authorized to work in the United States. At this time, Daniel Defense is unable to sponsor or support employment-based visas for applicants. Candidates must possess valid work authorization that does not require current or future visa sponsorship in order to be considered for this position." At Daniel Defense Only the Best Build the Best Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to "Honor God and Defend Freedom" is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting. As IT Systems Administrator at Daniel Defense, you will support the operation and maintenance of essential IT infrastructure across our manufacturing and business environments. You will work closely with engineers and cross-functional teams to ensure systems are secure, stable, and aligned with organizational needs. This role is ideal for individuals who are eager to grow their career in IT infrastructure while contributing to mission-critical operations in a high-performance manufacturing setting. At Daniel Defense, we are redefining how technology accelerates industrial performance. As a IT Systems Administrator, you'll help keep systems running smoothly, support end users, and gain valuable exposure to complex IT environments including data centers, virtualization, cybersecurity, and automation. Key Responsibilities: • Monitor and maintain Windows and Linux environments and assist in supporting VMware virtualization platforms. • Provide day-to-day support for HP server hardware and assist in managing network devices (e.g., HPE Aruba switches, basic firewall tasks). • Respond to and resolve Service Desk tickets related to systems, user access, hardware, and software. • Assist in system updates, patches, and basic configuration tasks to improve performance and security. • Support Active Directory, Group Policy, and Office 365 administration tasks. • Participate in system health checks, infrastructure monitoring, and alert response to maintain uptime. • Work with IT and manufacturing teams to ensure minimal disruption to production operations. • Document technical procedures, recurring issues, and configuration changes for knowledge sharing. • Assist with routine cybersecurity hygiene such as patching, antivirus monitoring, and access audits. • Maintain a safe, organized, and secure data center environment under guidance from senior staff. • Support project implementation tasks and learn from engineers through hands-on experience. • Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures. • Participates in the company's efforts to continuously improve Safety, 6S, Quality, Delivery and Productivity. • Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment • Other responsibilities as deemed appropriate or necessary by management. Knowledge, Skills and Abilities: Required • Associate's or Bachelor's degree in Information Technology or related field, or equivalent combination of education and experience to successfully perform the responsibilities of this role. • 1-3 years of IT support or systems administration experience, preferably in a Windows or hybrid environment. • Basic understanding of virtualization, networking concepts, and server infrastructure. • Experience supporting end users through ticketing systems and remote support tools. • Familiarity with Office 365 administration and Microsoft Active Directory. • Ability to learn quickly and take direction in a fast-paced, production-critical environment. • Demonstrated ability to recognize and work in accordance with our Company Values. • Strong troubleshooting, communication, and documentation skills. • Demonstrated commitment to professionalism, integrity, and continuous learning. • Ability to participate in 24x7 on-call rotation. • Travel requirements: Up to 10% of the year; air travel may be necessary. Preferred • Exposure to or interest in VMware, Palo Alto firewalls, cloud platforms (Azure, AWS), or scripting (PowerShell). • Experience working in a manufacturing, warehousing, or industrial IT setting. • Basic understanding of cybersecurity principles or regulatory frameworks (e.g., CMMC, NIST). • Willingness to pursue industry certifications (e.g., CompTIA, Microsoft, VMware, Cisco). Physical Requirements: • Must be able to lift and carry awkward items weighing up to 50 pounds. • Requires intermittent standing, walking, sitting and bending throughout the work day. • Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc. • Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy. Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug Free Workplace". Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at will employer. PI5-
"Applicants must be legally authorized to work in the United States. At this time, Daniel Defense is unable to sponsor or support employment-based visas for applicants. Candidates must possess valid work authorization that does not require current or future visa sponsorship in order to be considered for this position." At Daniel Defense Only the Best Build the Best Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to "Honor God and Defend Freedom" is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting. As IT Systems Administrator at Daniel Defense, you will support the operation and maintenance of essential IT infrastructure across our manufacturing and business environments. You will work closely with engineers and cross-functional teams to ensure systems are secure, stable, and aligned with organizational needs. This role is ideal for individuals who are eager to grow their career in IT infrastructure while contributing to mission-critical operations in a high-performance manufacturing setting. At Daniel Defense, we are redefining how technology accelerates industrial performance. As a IT Systems Administrator, you'll help keep systems running smoothly, support end users, and gain valuable exposure to complex IT environments including data centers, virtualization, cybersecurity, and automation. Key Responsibilities: • Monitor and maintain Windows and Linux environments and assist in supporting VMware virtualization platforms. • Provide day-to-day support for HP server hardware and assist in managing network devices (e.g., HPE Aruba switches, basic firewall tasks). • Respond to and resolve Service Desk tickets related to systems, user access, hardware, and software. • Assist in system updates, patches, and basic configuration tasks to improve performance and security. • Support Active Directory, Group Policy, and Office 365 administration tasks. • Participate in system health checks, infrastructure monitoring, and alert response to maintain uptime. • Work with IT and manufacturing teams to ensure minimal disruption to production operations. • Document technical procedures, recurring issues, and configuration changes for knowledge sharing. • Assist with routine cybersecurity hygiene such as patching, antivirus monitoring, and access audits. • Maintain a safe, organized, and secure data center environment under guidance from senior staff. • Support project implementation tasks and learn from engineers through hands-on experience. • Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures. • Participates in the company's efforts to continuously improve Safety, 6S, Quality, Delivery and Productivity. • Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment • Other responsibilities as deemed appropriate or necessary by management. Knowledge, Skills and Abilities: Required • Associate's or Bachelor's degree in Information Technology or related field, or equivalent combination of education and experience to successfully perform the responsibilities of this role. • 1-3 years of IT support or systems administration experience, preferably in a Windows or hybrid environment. • Basic understanding of virtualization, networking concepts, and server infrastructure. • Experience supporting end users through ticketing systems and remote support tools. • Familiarity with Office 365 administration and Microsoft Active Directory. • Ability to learn quickly and take direction in a fast-paced, production-critical environment. • Demonstrated ability to recognize and work in accordance with our Company Values. • Strong troubleshooting, communication, and documentation skills. • Demonstrated commitment to professionalism, integrity, and continuous learning. • Ability to participate in 24x7 on-call rotation. • Travel requirements: Up to 10% of the year; air travel may be necessary. Preferred • Exposure to or interest in VMware, Palo Alto firewalls, cloud platforms (Azure, AWS), or scripting (PowerShell). • Experience working in a manufacturing, warehousing, or industrial IT setting. • Basic understanding of cybersecurity principles or regulatory frameworks (e.g., CMMC, NIST). • Willingness to pursue industry certifications (e.g., CompTIA, Microsoft, VMware, Cisco). Physical Requirements: • Must be able to lift and carry awkward items weighing up to 50 pounds. • Requires intermittent standing, walking, sitting and bending throughout the work day. • Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc. • Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy. Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug Free Workplace". Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at will employer. PI5-
