Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
01/09/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
01/09/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
St. Mary's Medical Center
West Palm Beach, Florida
Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At St. Mary's Medical Center hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success. At St. Mary's Medical Center, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status Full Time, Days POSITION SUMMARY The PBHN & SMMC Director of Infection Prevention will ensure the IP program is in compliance with professional, state, federal and regulatory standards designed to reduce or eliminate outbreaks in the facility and to monitor patient care for compliance with established standards. Education: Required: Bachelor's Degree; Preferred: Masters Degree Experience: Required: 5 years experience in hospital setting; Preferred: 2 years of infection prevention experience License: N/A Certification: CIC-CERTIFIED IN INFECTION CONTROL Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
01/09/2026
Full time
Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At St. Mary's Medical Center hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success. At St. Mary's Medical Center, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status Full Time, Days POSITION SUMMARY The PBHN & SMMC Director of Infection Prevention will ensure the IP program is in compliance with professional, state, federal and regulatory standards designed to reduce or eliminate outbreaks in the facility and to monitor patient care for compliance with established standards. Education: Required: Bachelor's Degree; Preferred: Masters Degree Experience: Required: 5 years experience in hospital setting; Preferred: 2 years of infection prevention experience License: N/A Certification: CIC-CERTIFIED IN INFECTION CONTROL Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
01/09/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
01/09/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Assistant Director - Special Facilities Management Job ID: 14653 Location: El Paso, TX Full/Part Time: Full Time Regular/Temporary: Regular Why Pick UTEP About the University of Texas at El Paso UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. About VP Business Affairs The Division of Business Affairs oversees many elements of doing business at UTEP, including human resources, the budget office, and accounting and financial services. In addition, the VPBA Office manages business contracts and agreements, institutional memberships, the University's risk management/insurance program, and the open records process. Our goal is to support the University's teaching, research and public service mission by providing superior services to the campus community. UTEP Special Facilities Management Department The UTEP Special Facilities Management department, under the Office of Special Events, manages and maintains the Special Use Facilities at the University of Texas at El Paso. These include the Don Haskins Center, Sun Bowl Stadium, and Magoffin Auditorium. These spaces are exceptional rental venues suitable for meetings, conferences, banquets, graduations, athletic events, and more. Available to Registered Student Organizations (RSOs), University departments, Internal Organizations, and External Organizations within the wider El Paso community. Position Information Hiring Department: Special Facilities Management Department Posting End Date: Open until filled. Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends FLSA status: Exempt Earliest Start Date: As soon as possible. Salary: Commensurate with experience. Required Application Materials: Resume Cover Letter List of three references Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure. The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. Position Summary Summary: Reports to, and administratively assists, the Director of Special Facility Management in all functions of the Special Events Department. The Assistant Director of Special Facility Management will oversee operations and perform management functions at venues and events in the Office of Special Events. The Assistant Director will be responsible for day-to-day operations to ensure all event needs are met. This position will work closely with staff to provide a high level customer service in order to ensure a friendly, safe environment at all events, and work with operations and technical team on developing policies and procedures, assist with planning and cost estimates. Additionally, the Assistant Director will oversee personnel staffing, job performance, budget, equipment and supplies inventory, and provide input on venue improvements. Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. Statement of Duties and Responsibilities: Coordinate the events calendar and assigns daily work to supervisors. Assist with the scheduling of full time and part time staff for all events. Prioritize posts and determine suitable staffing levels with Supervisors. Assists with event layouts and planning. Assists with event execution from inception to restore. Inspect and assure that final event setup thoroughly matches the Requisition or Production Advance before client arrives. Acts as the liaison with live event production staff regarding security and event operations for ticketed and nonticketed events. Supervises and participates in Athletics Game Day Management; Serves as manager on duty, as required. Oversee the maintenance of the special use facilities grounds and facility equipment. Ensures the quality of services and workmanship by managing, planning, scheduling, supervising engineering and electrical maintenance personnel. Works with Facilities Services on campus to implement the most efficient and cost effective means for operation of mechanical systems, HVAC systems and lighting systems. Manages resources to ensure compliance with budget objectives, and standards of facility and equipment repair, equipment inventory and cost control. Responsible for ensuring that outside work performed by other departments, contractors, and/or vendors for the facilites are coordinated through the office to insure the work is conducted within prescribed industry standards and norms. Assists in seeking outside clients and events to create additional revenues for the Don Haskins Center, Sun Bowl Stadium, Magoffin Auditorium for the department. Monitors the formulation and coordination of account specifications, requirements for monetary transactions, and associated documents; reviews and approves negotiated agreements for area(s) of assigned responsibility. Reviews cost factors and estimates used in planning, organizing, and scheduling work, preparing bids, selecting vendors or subcontractors, and determining cost effectiveness. Assists in timekeeping software and payroll procedures for part time staff working in the Auxiliary Services Shared Pool. Conducts overall management of a full time supervisors, student work-studies, and internship/volunteer programs. Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching and counseling subordinates; rewarding and disciplining employees; addressing complaints and resolving problem. Understands department's role in accomplishing the University's mission. Acts as liaison between University Departments and External Clients. Participates in various committees, professional trainings, industry conferences, and conventions. knowledge of all Microsoft Office software, Autodesk CAD software, and able to learn and use institutional software systems. Promotes organization policies and procedures in compliance with local, state, and federal rules and regulations; advises University personnel regarding the development and implementation of regulatory strategy, potential areas of regulatory concern, and new government/regulatory developments. Provides training policies, standards, guidelines, and security monitoring processes in relation to general control, privacy regulations, and development and operation of the University's infrastructure. Knowledge of all Microsoft Office software and able to learn and use institutional software systems. Complies with all State and University policies. Other duties may be assigned. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's objectives, policies and applicable laws. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications: Education: Bachelor's Degree and Experience: . click apply for full job details
01/09/2026
Full time
Assistant Director - Special Facilities Management Job ID: 14653 Location: El Paso, TX Full/Part Time: Full Time Regular/Temporary: Regular Why Pick UTEP About the University of Texas at El Paso UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. About VP Business Affairs The Division of Business Affairs oversees many elements of doing business at UTEP, including human resources, the budget office, and accounting and financial services. In addition, the VPBA Office manages business contracts and agreements, institutional memberships, the University's risk management/insurance program, and the open records process. Our goal is to support the University's teaching, research and public service mission by providing superior services to the campus community. UTEP Special Facilities Management Department The UTEP Special Facilities Management department, under the Office of Special Events, manages and maintains the Special Use Facilities at the University of Texas at El Paso. These include the Don Haskins Center, Sun Bowl Stadium, and Magoffin Auditorium. These spaces are exceptional rental venues suitable for meetings, conferences, banquets, graduations, athletic events, and more. Available to Registered Student Organizations (RSOs), University departments, Internal Organizations, and External Organizations within the wider El Paso community. Position Information Hiring Department: Special Facilities Management Department Posting End Date: Open until filled. Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends FLSA status: Exempt Earliest Start Date: As soon as possible. Salary: Commensurate with experience. Required Application Materials: Resume Cover Letter List of three references Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure. The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. Position Summary Summary: Reports to, and administratively assists, the Director of Special Facility Management in all functions of the Special Events Department. The Assistant Director of Special Facility Management will oversee operations and perform management functions at venues and events in the Office of Special Events. The Assistant Director will be responsible for day-to-day operations to ensure all event needs are met. This position will work closely with staff to provide a high level customer service in order to ensure a friendly, safe environment at all events, and work with operations and technical team on developing policies and procedures, assist with planning and cost estimates. Additionally, the Assistant Director will oversee personnel staffing, job performance, budget, equipment and supplies inventory, and provide input on venue improvements. Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. Statement of Duties and Responsibilities: Coordinate the events calendar and assigns daily work to supervisors. Assist with the scheduling of full time and part time staff for all events. Prioritize posts and determine suitable staffing levels with Supervisors. Assists with event layouts and planning. Assists with event execution from inception to restore. Inspect and assure that final event setup thoroughly matches the Requisition or Production Advance before client arrives. Acts as the liaison with live event production staff regarding security and event operations for ticketed and nonticketed events. Supervises and participates in Athletics Game Day Management; Serves as manager on duty, as required. Oversee the maintenance of the special use facilities grounds and facility equipment. Ensures the quality of services and workmanship by managing, planning, scheduling, supervising engineering and electrical maintenance personnel. Works with Facilities Services on campus to implement the most efficient and cost effective means for operation of mechanical systems, HVAC systems and lighting systems. Manages resources to ensure compliance with budget objectives, and standards of facility and equipment repair, equipment inventory and cost control. Responsible for ensuring that outside work performed by other departments, contractors, and/or vendors for the facilites are coordinated through the office to insure the work is conducted within prescribed industry standards and norms. Assists in seeking outside clients and events to create additional revenues for the Don Haskins Center, Sun Bowl Stadium, Magoffin Auditorium for the department. Monitors the formulation and coordination of account specifications, requirements for monetary transactions, and associated documents; reviews and approves negotiated agreements for area(s) of assigned responsibility. Reviews cost factors and estimates used in planning, organizing, and scheduling work, preparing bids, selecting vendors or subcontractors, and determining cost effectiveness. Assists in timekeeping software and payroll procedures for part time staff working in the Auxiliary Services Shared Pool. Conducts overall management of a full time supervisors, student work-studies, and internship/volunteer programs. Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching and counseling subordinates; rewarding and disciplining employees; addressing complaints and resolving problem. Understands department's role in accomplishing the University's mission. Acts as liaison between University Departments and External Clients. Participates in various committees, professional trainings, industry conferences, and conventions. knowledge of all Microsoft Office software, Autodesk CAD software, and able to learn and use institutional software systems. Promotes organization policies and procedures in compliance with local, state, and federal rules and regulations; advises University personnel regarding the development and implementation of regulatory strategy, potential areas of regulatory concern, and new government/regulatory developments. Provides training policies, standards, guidelines, and security monitoring processes in relation to general control, privacy regulations, and development and operation of the University's infrastructure. Knowledge of all Microsoft Office software and able to learn and use institutional software systems. Complies with all State and University policies. Other duties may be assigned. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's objectives, policies and applicable laws. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications: Education: Bachelor's Degree and Experience: . click apply for full job details
Description: Position Overview Position Schedule: Monday - Friday, 8am - 5pm (approx 8- 12 weeks to cover a leave of absence) Vermont Hills Family Life Center (VHFLC) is seeking a temporary Preschool Teacher to cover a leave of absence at our mission-driven team at St. Andrew's ECE Center. This role supports the healthy development of young children by planning and implementing a developmentally appropriate curriculum in a nurturing, safe, and inclusive environment. As the Lead Preschool Teacher, you will create meaningful learning experiences to foster children's social, emotional, physical, and cognitive growth while maintaining strong partnerships with families and upholding VHFLC's commitment to equity, respect, and high-quality care. Responsibilities Plan and implement a play-based, developmentally appropriate curriculum aligned with Oregon's Early Learning and VHFLC's philosophy. Supervise and engage preschool-aged children in activities that promote exploration, discovery, creativity, and problem-solving. Establish and maintain a safe, organized, and welcoming classroom environment that supports children's autonomy and cooperation. Foster positive relationships with children and families, greeting each child and caregiver warmly and professionally each day. Utilize positive guidance techniques consistent with VHFLC's policies to promote self-regulation and conflict resolution. Ensure health and safety practices are followed, including meal/snack routines, toileting, and maintaining a clean classroom. Complete required documentation, including incident reports, medication logs, and developmental observations. Participate in family conferences and ongoing communication with parents to support each child's growth and family's goals. Work collaboratively with the ECE Site Director and teaching team to reflect on practices and adapt the learning environment to meet the needs of the children. Why Join VHFLC? A collaborative, supportive team environment with a child-centered, equity-focused mission. Paid training and continuing education incentives. Opportunities for professional growth within the organization. The chance to make a meaningful impact on the lives of children and families in our community. Requirements: Minimum Qualifications In alignment with Oregon Early Learning Division (ELD) licensing requirements: At least an Associates Degree in Early Childhood Education, Child Development, or a related field, OR One year of qualifying teaching experience in a licensed early childhood program with preschool-aged children (minimum 1500 hours). AND At least a Step 6 in the Oregon Registry (ORO), or the ability to attain it within 30 days of accepting position. Additionally: Enrollment in the Oregon Central Background Registry. Current Adult & Pediatric First Aid, CPR & AED certification. Current Oregon Food Handler's Card. Completion of required ELD trainings: Recognizing and Reporting Child Abuse and Neglect (RRCAN), Introduction to Child Care Health and Safety (ICCHS), Prevention is Better than Treatment (PBtT), Foundations for Learning (FFL), and Safe Sleep for Oregon's Infants (SS). Skills and Attributes Passion for nurturing and educating young children. Ability to demonstrate sound judgment and remain calm in emergency situations. Effective written and verbal communication skills for curriculum documentation and family engagement. Commitment to upholding VHFLC's mission, values, and professional standards. Ability to model positive, respectful, and inclusive interactions with children, families, and colleagues. Physical Requirements Ability to lift up to 40 pounds. Ability to sit on the floor, kneel, squat, and engage in physical activities indoors and outdoors. Ability to visually and physically monitor children at all times. Compensation details: 24-29 Hourly Wage PIad149b8785e7-9238
01/09/2026
Full time
Description: Position Overview Position Schedule: Monday - Friday, 8am - 5pm (approx 8- 12 weeks to cover a leave of absence) Vermont Hills Family Life Center (VHFLC) is seeking a temporary Preschool Teacher to cover a leave of absence at our mission-driven team at St. Andrew's ECE Center. This role supports the healthy development of young children by planning and implementing a developmentally appropriate curriculum in a nurturing, safe, and inclusive environment. As the Lead Preschool Teacher, you will create meaningful learning experiences to foster children's social, emotional, physical, and cognitive growth while maintaining strong partnerships with families and upholding VHFLC's commitment to equity, respect, and high-quality care. Responsibilities Plan and implement a play-based, developmentally appropriate curriculum aligned with Oregon's Early Learning and VHFLC's philosophy. Supervise and engage preschool-aged children in activities that promote exploration, discovery, creativity, and problem-solving. Establish and maintain a safe, organized, and welcoming classroom environment that supports children's autonomy and cooperation. Foster positive relationships with children and families, greeting each child and caregiver warmly and professionally each day. Utilize positive guidance techniques consistent with VHFLC's policies to promote self-regulation and conflict resolution. Ensure health and safety practices are followed, including meal/snack routines, toileting, and maintaining a clean classroom. Complete required documentation, including incident reports, medication logs, and developmental observations. Participate in family conferences and ongoing communication with parents to support each child's growth and family's goals. Work collaboratively with the ECE Site Director and teaching team to reflect on practices and adapt the learning environment to meet the needs of the children. Why Join VHFLC? A collaborative, supportive team environment with a child-centered, equity-focused mission. Paid training and continuing education incentives. Opportunities for professional growth within the organization. The chance to make a meaningful impact on the lives of children and families in our community. Requirements: Minimum Qualifications In alignment with Oregon Early Learning Division (ELD) licensing requirements: At least an Associates Degree in Early Childhood Education, Child Development, or a related field, OR One year of qualifying teaching experience in a licensed early childhood program with preschool-aged children (minimum 1500 hours). AND At least a Step 6 in the Oregon Registry (ORO), or the ability to attain it within 30 days of accepting position. Additionally: Enrollment in the Oregon Central Background Registry. Current Adult & Pediatric First Aid, CPR & AED certification. Current Oregon Food Handler's Card. Completion of required ELD trainings: Recognizing and Reporting Child Abuse and Neglect (RRCAN), Introduction to Child Care Health and Safety (ICCHS), Prevention is Better than Treatment (PBtT), Foundations for Learning (FFL), and Safe Sleep for Oregon's Infants (SS). Skills and Attributes Passion for nurturing and educating young children. Ability to demonstrate sound judgment and remain calm in emergency situations. Effective written and verbal communication skills for curriculum documentation and family engagement. Commitment to upholding VHFLC's mission, values, and professional standards. Ability to model positive, respectful, and inclusive interactions with children, families, and colleagues. Physical Requirements Ability to lift up to 40 pounds. Ability to sit on the floor, kneel, squat, and engage in physical activities indoors and outdoors. Ability to visually and physically monitor children at all times. Compensation details: 24-29 Hourly Wage PIad149b8785e7-9238
At Spring Education Group, our Preschool leaders are Principals rather than Center Directors because leadership in our early education campuses goes beyond managing operations, it is truly educationally focused. Our mission is to: Develop the Best Schools and Educators in America, and this will be the primary focus at your campus. As a Principal at Chesterbrook Academy, you will set the tone for a nurturing, inspiring, and academically rigorous environment where children, staff, and families thrive. We are seeking a compassionate and visionary leader for this purpose-driven role at the heart of our school community. In this role, you will have the opportunity to make a meaningful impact through leadership and operational excellence: Leadership & Operations: Lead a dedicated team of educators to ensure a thriving school culture, operational excellence, and strong staff performance. Build, coach, and develop a high-performing team while modeling our core values and commitment to children's success. Compliance & Quality Assurance: Ensure compliance with state licensing standards and maintain high-quality program delivery. Community & Growth: Drive enrollment growth and foster meaningful partnerships with families and the community. Educational Excellence & Collaboration: Contribute to the ongoing development of educational best practices in collaboration with other great preschool leaders. What we are looking for: Bachelor's degree in early childhood education, educational leadership, business administration, or related field preferred OR combination of equivalent experience and education. Minimum 2 years of experience in education administration, operational leadership, or business management in an early childhood setting. Appropriate state-required licensing credentials to confidently lead a childcare or preschool center. Knowledge of state licensing regulations, accreditation standards, and compliance best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with families, staff, and the community. Ability to inspire with a track record of developing and growing educators in an early education environment. Why Spring Education Group? We are more than a school-we are a community dedicated to creating exceptional early learning experiences. In addition to making a daily impact on children's lives, you'll enjoy a supportive and rewarding leadership career, including: Support: A supportive network of school operations and home office leaders Financial Rewards: Quarterly incentive bonuses up to $2,000 with an annual target of $8,000. Based on five clearly defined, realistic, and measurable objectives, along with competitive compensation and benefits, including medical, dental, vision coverage, childcare discounts, and 401(k) matching. Career Growth: Ongoing professional development and leadership training with long term career mapping centered on your development. School Community Impact: The chance to impact the lives of children and families every day as well as the opportunity to build and develop a strong, thriving staff. If you are a purpose-driven leader ready to create a thriving early learning community, we'd love to meet you. Apply today to join a team that values your leadership, passion, and impact! To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively "Company") is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.
01/09/2026
Full time
At Spring Education Group, our Preschool leaders are Principals rather than Center Directors because leadership in our early education campuses goes beyond managing operations, it is truly educationally focused. Our mission is to: Develop the Best Schools and Educators in America, and this will be the primary focus at your campus. As a Principal at Chesterbrook Academy, you will set the tone for a nurturing, inspiring, and academically rigorous environment where children, staff, and families thrive. We are seeking a compassionate and visionary leader for this purpose-driven role at the heart of our school community. In this role, you will have the opportunity to make a meaningful impact through leadership and operational excellence: Leadership & Operations: Lead a dedicated team of educators to ensure a thriving school culture, operational excellence, and strong staff performance. Build, coach, and develop a high-performing team while modeling our core values and commitment to children's success. Compliance & Quality Assurance: Ensure compliance with state licensing standards and maintain high-quality program delivery. Community & Growth: Drive enrollment growth and foster meaningful partnerships with families and the community. Educational Excellence & Collaboration: Contribute to the ongoing development of educational best practices in collaboration with other great preschool leaders. What we are looking for: Bachelor's degree in early childhood education, educational leadership, business administration, or related field preferred OR combination of equivalent experience and education. Minimum 2 years of experience in education administration, operational leadership, or business management in an early childhood setting. Appropriate state-required licensing credentials to confidently lead a childcare or preschool center. Knowledge of state licensing regulations, accreditation standards, and compliance best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with families, staff, and the community. Ability to inspire with a track record of developing and growing educators in an early education environment. Why Spring Education Group? We are more than a school-we are a community dedicated to creating exceptional early learning experiences. In addition to making a daily impact on children's lives, you'll enjoy a supportive and rewarding leadership career, including: Support: A supportive network of school operations and home office leaders Financial Rewards: Quarterly incentive bonuses up to $2,000 with an annual target of $8,000. Based on five clearly defined, realistic, and measurable objectives, along with competitive compensation and benefits, including medical, dental, vision coverage, childcare discounts, and 401(k) matching. Career Growth: Ongoing professional development and leadership training with long term career mapping centered on your development. School Community Impact: The chance to impact the lives of children and families every day as well as the opportunity to build and develop a strong, thriving staff. If you are a purpose-driven leader ready to create a thriving early learning community, we'd love to meet you. Apply today to join a team that values your leadership, passion, and impact! To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively "Company") is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.
Nevada System of Higher Education
Las Vegas, Nevada
Principal Network Engineer Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Draft applications are saved automatically and can be accessed through your candidate home account. Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact our Human Resources department at . Job Description The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Principal Network Engineer. This is a renewable, full-time, non-tenured, administrative position and reports to the Director of Infrastructure Services. The position may be located in Reno, Nevada. The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 105,000 students and 15,000 employees. The Principal Network Engineer is responsible for the architecture, ongoing development, troubleshooting, and maintenance of SCS's highly available and secure state-wide network, known as NevadaNet. This network supports academic research at Nevada's leading research universities as well as statewide connectivity for community anchors and other state or public institutions. Incumbents perform a wide range of work at the highest level of complexity utilizing sophisticated economic and technical analysis, design, installation, testing, maintenance and troubleshooting connectivity hardware and software associated with the SCS NevadaNet network, including routers, switches, fiber optic long haul transport and distribution equipment, firewalls, servers, racks, cabling and power. The incumbent also provides the highest-level data and video network engineering, operations and security support services to NevadaNet constituents as required. Successful performance of the work requires thorough knowledge of data and video communication network design and maintenance in a large-scale networking environment and must exercise sound judgment within established guidelines. SALARY: This position offers a competitive compensation package commensurate with the candidate's education, experience, and certification/training. In addition to base salary, employees enjoy a comprehensive benefits package that includes: Comprehensive Health Insurance : includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included. Outstanding Retirement Plan : professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan. Paid Leave : generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave. Education Benefit : employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria. Additional Perks: Employee assistance programs and professional development opportunities. Pursuant NSHE Policy : "Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule." To view the salary range for this position, please visit: Salary Schedules and select Administrative Faculty, Grade D. APPROXIMATE STARTING DATE: March 1, 2026 MINIMUM QUALIFICATIONS: Bachelors degree in computer science or related field with eight (8) years of relevant experience is preferred. Alternatively, twelve (12) or more years of direct experience in the position's primary areas of expertise for a multi-user, complex enterprise may be substituted. PREFERANCE: Experience in higher education is preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application: Expertise in communicating information on standards, security, protocols and other issues related to network functioning to technical staff and non-technical stakeholders. Experience leading individuals and teams, formally or informally. Experience designing, planning, testing, installing, tuning, and managing complex environments in highly available and redundant configurations. Experience performing in-depth research and troubleshooting across multiple IT disciplinary areas to identify, resolve, and prevent performance issues and errors. Experience in creating and maintaining project-related documentation, diagrams, testing plans, and deployment plans. Experience reviewing and producing procedure and policy documentation and support materials for both internal and external audiences. Experience working in a business-critical environment. Technical Knowledge: Extensive experience in IP wide area data network design, equipment installation, operation, troubleshooting/problem resolution, testing, monitoring and maintenance. In-depth experience with Cisco networking devices such as switches, routers, and optical transport equipment. Extensive experience in the implementation and management of moderately complex LANs and WANs using IP routing protocols such as BGP and OSPF. Extensive experience in the deployment and management of network security technologies such as access lists, firewalls, and DDoS detection. Extensive experience in creating and maintaining project-related documentation, network diagrams, testing plans, and deployment plans. Excellent analytical and problem solving skills, creativity, verbal and written communication skills, interpersonal skills, and the demonstrated ability to be a productive team member. Researching and providing in-depth analysis related to new technologies, tools, and methodologies. Microsoft Visio, Word, and Excel. Network bandwidth capacity/availability planning and reporting. Skilled in providing leadership through effective problem solving. Skilled at working with people at various levels of the organization and representing SCS with the highest level of professionalism, customer service, and courtesy. Excellent verbal and written communication skills. Skilled in developing and presenting innovative and effective ideas. Skilled in various types of reporting and analytical tools. Strong analysis and problem-solving skills. Project/Resource management principles. Ability to develop and lead a productive, collaborative, and effective team in a complex and remote organizational environment. Ability to provide guidance and feedback constructively and function well in a team environment. Ability and interest to learn new techniques, tools, and methodologies related to information systems. Ability to learn new systems and business processes quickly. Ability to prioritize, plan, and manage tasks. Ability to present and explain complex technical topics, problems, alternative solutions to others. Ability to plan, develop, and lead initiatives in alignment with NSHE goals and strategic plans. Ability to supervise technical network personnel. Ability to troubleshoot and solve complex network issues. RESPONSIBILITIES: The duties of this position will include, but not be limited to: Collaborate with SCS and NSHE technical colleagues as changes and new system functions evolve. Assist the Director with strategic planning, resource planning, budget management, and tracking team performance. Maintain strong relationships with SCS, institutions, and NSHE System leadership. Act as Project Lead for large, cross-disciplinary and multi-faceted enhancement projects. Provide input to fiscal budgets, project budgets, and negotiations with vendors. Serve as the Acting Director when the Director is unavailable. Design, procure, install, configure, test, and perform diagnostic and preventive maintenance activities in support of NSHE wide area and data center network operations. Collaborate with network end user for the purpose of assessing and implementing ongoing customer network requirements. Monitor NSHE video/voice/data performance to ensure overall network quality, availability, and security. Supervise network engineering staff. Research and evaluate new solutions, best practices, utilities, methodologies, and management products. Coordinate communication and engagement for timely resolution and support of tickets. Manage the network equipment inventory and maintenance contracts. Document network topology, asset inventories . click apply for full job details
01/09/2026
Full time
Principal Network Engineer Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Draft applications are saved automatically and can be accessed through your candidate home account. Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact our Human Resources department at . Job Description The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Principal Network Engineer. This is a renewable, full-time, non-tenured, administrative position and reports to the Director of Infrastructure Services. The position may be located in Reno, Nevada. The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 105,000 students and 15,000 employees. The Principal Network Engineer is responsible for the architecture, ongoing development, troubleshooting, and maintenance of SCS's highly available and secure state-wide network, known as NevadaNet. This network supports academic research at Nevada's leading research universities as well as statewide connectivity for community anchors and other state or public institutions. Incumbents perform a wide range of work at the highest level of complexity utilizing sophisticated economic and technical analysis, design, installation, testing, maintenance and troubleshooting connectivity hardware and software associated with the SCS NevadaNet network, including routers, switches, fiber optic long haul transport and distribution equipment, firewalls, servers, racks, cabling and power. The incumbent also provides the highest-level data and video network engineering, operations and security support services to NevadaNet constituents as required. Successful performance of the work requires thorough knowledge of data and video communication network design and maintenance in a large-scale networking environment and must exercise sound judgment within established guidelines. SALARY: This position offers a competitive compensation package commensurate with the candidate's education, experience, and certification/training. In addition to base salary, employees enjoy a comprehensive benefits package that includes: Comprehensive Health Insurance : includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included. Outstanding Retirement Plan : professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan. Paid Leave : generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave. Education Benefit : employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria. Additional Perks: Employee assistance programs and professional development opportunities. Pursuant NSHE Policy : "Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule." To view the salary range for this position, please visit: Salary Schedules and select Administrative Faculty, Grade D. APPROXIMATE STARTING DATE: March 1, 2026 MINIMUM QUALIFICATIONS: Bachelors degree in computer science or related field with eight (8) years of relevant experience is preferred. Alternatively, twelve (12) or more years of direct experience in the position's primary areas of expertise for a multi-user, complex enterprise may be substituted. PREFERANCE: Experience in higher education is preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application: Expertise in communicating information on standards, security, protocols and other issues related to network functioning to technical staff and non-technical stakeholders. Experience leading individuals and teams, formally or informally. Experience designing, planning, testing, installing, tuning, and managing complex environments in highly available and redundant configurations. Experience performing in-depth research and troubleshooting across multiple IT disciplinary areas to identify, resolve, and prevent performance issues and errors. Experience in creating and maintaining project-related documentation, diagrams, testing plans, and deployment plans. Experience reviewing and producing procedure and policy documentation and support materials for both internal and external audiences. Experience working in a business-critical environment. Technical Knowledge: Extensive experience in IP wide area data network design, equipment installation, operation, troubleshooting/problem resolution, testing, monitoring and maintenance. In-depth experience with Cisco networking devices such as switches, routers, and optical transport equipment. Extensive experience in the implementation and management of moderately complex LANs and WANs using IP routing protocols such as BGP and OSPF. Extensive experience in the deployment and management of network security technologies such as access lists, firewalls, and DDoS detection. Extensive experience in creating and maintaining project-related documentation, network diagrams, testing plans, and deployment plans. Excellent analytical and problem solving skills, creativity, verbal and written communication skills, interpersonal skills, and the demonstrated ability to be a productive team member. Researching and providing in-depth analysis related to new technologies, tools, and methodologies. Microsoft Visio, Word, and Excel. Network bandwidth capacity/availability planning and reporting. Skilled in providing leadership through effective problem solving. Skilled at working with people at various levels of the organization and representing SCS with the highest level of professionalism, customer service, and courtesy. Excellent verbal and written communication skills. Skilled in developing and presenting innovative and effective ideas. Skilled in various types of reporting and analytical tools. Strong analysis and problem-solving skills. Project/Resource management principles. Ability to develop and lead a productive, collaborative, and effective team in a complex and remote organizational environment. Ability to provide guidance and feedback constructively and function well in a team environment. Ability and interest to learn new techniques, tools, and methodologies related to information systems. Ability to learn new systems and business processes quickly. Ability to prioritize, plan, and manage tasks. Ability to present and explain complex technical topics, problems, alternative solutions to others. Ability to plan, develop, and lead initiatives in alignment with NSHE goals and strategic plans. Ability to supervise technical network personnel. Ability to troubleshoot and solve complex network issues. RESPONSIBILITIES: The duties of this position will include, but not be limited to: Collaborate with SCS and NSHE technical colleagues as changes and new system functions evolve. Assist the Director with strategic planning, resource planning, budget management, and tracking team performance. Maintain strong relationships with SCS, institutions, and NSHE System leadership. Act as Project Lead for large, cross-disciplinary and multi-faceted enhancement projects. Provide input to fiscal budgets, project budgets, and negotiations with vendors. Serve as the Acting Director when the Director is unavailable. Design, procure, install, configure, test, and perform diagnostic and preventive maintenance activities in support of NSHE wide area and data center network operations. Collaborate with network end user for the purpose of assessing and implementing ongoing customer network requirements. Monitor NSHE video/voice/data performance to ensure overall network quality, availability, and security. Supervise network engineering staff. Research and evaluate new solutions, best practices, utilities, methodologies, and management products. Coordinate communication and engagement for timely resolution and support of tickets. Manage the network equipment inventory and maintenance contracts. Document network topology, asset inventories . click apply for full job details
Bowhead / UIC Technical Services
Dahlgren, Virginia
Overview SYSTEMS ADMINISTRATOR (WINDOWS) (RDTE) Bowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). Responsibilities The Systems Administrator will be responsible for: Answering questions about installation, operation, configuration, customization and usage of assigned products installed on Windows 11 Computers. Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Specific support consists of troubleshooting hardware, software, and network related issues encountered by users. Hardware support includes, but not limited to Intel Core based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC). Software support includes but not limited to Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools. Installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs). Systems Administrator will the established Incident Tickets and Change Request process to track support requests using ServiceNow. Assist with the maintenance and monitoring of the organizational mailbox/ServiceNow to ensure that all users receive timely support in response to their requests for assistance. Maintain and develop IT related procedures required to support the organization. Support also includes working with the organizations Information System Security Officer (ISSO) for achieving system accreditation. Provide recommendation to future IT needs of the organization. Maintain data files and monitors system configuration to ensure data integrity. Assist in the preparation of a monthly progress and status report. Qualifications Four (4) or more years of professional experience. High School Diploma required or BA/BS degree preferred Demonstrates strong troubleshooting skills along with strong analytical and problem solving skills. Must have the ability to multi-task and assist others to resolve IT related issues is essential. Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment. Requires a strong understanding of current Microsoft supported Windows operating systems. An understanding of Linux operating systems is desirable. Requires a high level of competency in both written and oral communications skills is strongly desired with ability to work in a team environment. DoD Directive 8570.1 Information Assurance Technical Level II certification required (i.e., Security+ CE, GSEC, SSCP, or CCNA-Security). Familiarity with the Department of Defense (DOD) networking and security accreditation processes and procedures is required. A working knowledge of Windows Active Directory is required. A working knowledge of current Security Technical Implementation Guides (STIGs) and Risk Management Framework (RMF). Physical Demands: Must be able to lift up to 10-20 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Top Secret level. US Citizenship is a requirement for Top Secret clearance at this location.
01/09/2026
Full time
Overview SYSTEMS ADMINISTRATOR (WINDOWS) (RDTE) Bowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). Responsibilities The Systems Administrator will be responsible for: Answering questions about installation, operation, configuration, customization and usage of assigned products installed on Windows 11 Computers. Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Specific support consists of troubleshooting hardware, software, and network related issues encountered by users. Hardware support includes, but not limited to Intel Core based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC). Software support includes but not limited to Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools. Installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs). Systems Administrator will the established Incident Tickets and Change Request process to track support requests using ServiceNow. Assist with the maintenance and monitoring of the organizational mailbox/ServiceNow to ensure that all users receive timely support in response to their requests for assistance. Maintain and develop IT related procedures required to support the organization. Support also includes working with the organizations Information System Security Officer (ISSO) for achieving system accreditation. Provide recommendation to future IT needs of the organization. Maintain data files and monitors system configuration to ensure data integrity. Assist in the preparation of a monthly progress and status report. Qualifications Four (4) or more years of professional experience. High School Diploma required or BA/BS degree preferred Demonstrates strong troubleshooting skills along with strong analytical and problem solving skills. Must have the ability to multi-task and assist others to resolve IT related issues is essential. Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment. Requires a strong understanding of current Microsoft supported Windows operating systems. An understanding of Linux operating systems is desirable. Requires a high level of competency in both written and oral communications skills is strongly desired with ability to work in a team environment. DoD Directive 8570.1 Information Assurance Technical Level II certification required (i.e., Security+ CE, GSEC, SSCP, or CCNA-Security). Familiarity with the Department of Defense (DOD) networking and security accreditation processes and procedures is required. A working knowledge of Windows Active Directory is required. A working knowledge of current Security Technical Implementation Guides (STIGs) and Risk Management Framework (RMF). Physical Demands: Must be able to lift up to 10-20 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Top Secret level. US Citizenship is a requirement for Top Secret clearance at this location.
CNA Certified Nursing Assistant Masonicare at Greenridge Place - Rocky Hill, CT Day Shift - 8hrs/wk Certified Nursing Assistants at Masonicare at Ashlar Village assist residents with activities of daily living and personal care to maximize independence, freedom of choice and quality of life. The official title for this role is "Residential Care Assistant". CNA - Essential Duties and Responsibilities: 1. Provides assistance with essential activities of daily living and personal care to residents based on age, needs and abilities of the resident, including bathing, dressing and undressing, ambulating, toileting, assistance with meals and nourishment's, personal hygiene (shaving, dental hygiene, nail, hair and foot care), transferring using proper body mechanics and appropriate assistive devices and care of ADL devices such as eyeglasses and hearing aids. 2. Provides assistance with instrumental activities of daily living to residents based on age, needs and abilities of the resident: placing and/or receiving telephone calls, performing light housekeeping tasks such as vacuuming, emptying trash, cleaning bathroom, bed making and bed changes, assisting with laundry, escorting the resident and coordinating internal transportation needs and assisting with mail delivery and correspondence 3. Assists the resident with self-administration of medications, through cueing only 4. Observes and reports changes in the residents' physical condition and cognitive/emotional status to ALSA Supervisor or Director of Assisted Living Services, as needed 5. Conducts room checks on resident rounds, monitors for environmental safety hazards, records incidents, errors or accidents and records resident and resident related events. 6. Assists in a variety of tasks related to dining (escorting residents, set-up and clean-up, serving meals) 7. Responsible for participating in and supporting the resident centered activity program. Completes required written documentation concerning resident care and activities during shift 8. Is a resident advocate at all times 9. Follows agency policies concerning confidentiality 10. Uses tactful, diplomatic communication in potentially sensitive or emotionally charged situations and follows up with appropriate staff, resident or others regarding reported complaints, problems and concerns. 11. Acts as ambassador to guest and other off-campus visitors and maintains certifications required for employment 12. Performs other duties as required Requirements: No experience required. CNA Certification is a must
01/09/2026
Full time
CNA Certified Nursing Assistant Masonicare at Greenridge Place - Rocky Hill, CT Day Shift - 8hrs/wk Certified Nursing Assistants at Masonicare at Ashlar Village assist residents with activities of daily living and personal care to maximize independence, freedom of choice and quality of life. The official title for this role is "Residential Care Assistant". CNA - Essential Duties and Responsibilities: 1. Provides assistance with essential activities of daily living and personal care to residents based on age, needs and abilities of the resident, including bathing, dressing and undressing, ambulating, toileting, assistance with meals and nourishment's, personal hygiene (shaving, dental hygiene, nail, hair and foot care), transferring using proper body mechanics and appropriate assistive devices and care of ADL devices such as eyeglasses and hearing aids. 2. Provides assistance with instrumental activities of daily living to residents based on age, needs and abilities of the resident: placing and/or receiving telephone calls, performing light housekeeping tasks such as vacuuming, emptying trash, cleaning bathroom, bed making and bed changes, assisting with laundry, escorting the resident and coordinating internal transportation needs and assisting with mail delivery and correspondence 3. Assists the resident with self-administration of medications, through cueing only 4. Observes and reports changes in the residents' physical condition and cognitive/emotional status to ALSA Supervisor or Director of Assisted Living Services, as needed 5. Conducts room checks on resident rounds, monitors for environmental safety hazards, records incidents, errors or accidents and records resident and resident related events. 6. Assists in a variety of tasks related to dining (escorting residents, set-up and clean-up, serving meals) 7. Responsible for participating in and supporting the resident centered activity program. Completes required written documentation concerning resident care and activities during shift 8. Is a resident advocate at all times 9. Follows agency policies concerning confidentiality 10. Uses tactful, diplomatic communication in potentially sensitive or emotionally charged situations and follows up with appropriate staff, resident or others regarding reported complaints, problems and concerns. 11. Acts as ambassador to guest and other off-campus visitors and maintains certifications required for employment 12. Performs other duties as required Requirements: No experience required. CNA Certification is a must
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Provides bedside respiratory care to patients as assigned by supervisors and treated on the physician's order for both in-house and out-patients. Working under the direction of the Director of Cardio-pulmonary Services.Proforms the duties and tasks of a Respiratory Care practitioner encompassed within the license granted by the state of RI. EEO/AA/Disability/Veteran Responsibilities 1. Essential Functions 1.1 Performs basic respiratory: including HHN,IS,CPT,MDI,IPPB,Flutter & EZPAP 2. Essential Functions 2.1 Member of Code Team and MET team. 3. Essential Functions 3.1 Familiar with measuring devices: pulse ox,Wrights,blenders,analizers. 4. Essential Functions 4.1 Familiar with CPAP/Bi-pap setup, maintenance and administration. 5. Essential Functions 5.1 Participates in staff meeting, attends lectures, conferences and seminars. 6. Essential Functions 6.1 Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment. 7. Essential Functions 7.1 Continuously displays a can do attitude within the department and across departmental lines to contribute to the overall customer service program. Qualifications EDUCATION Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential. EXPERIENCE Must be registered or registry eligible, certified or certification eligible. LICENSURE BLS and a current RI license. YNHHS Requisition ID 151775
01/09/2026
Full time
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Provides bedside respiratory care to patients as assigned by supervisors and treated on the physician's order for both in-house and out-patients. Working under the direction of the Director of Cardio-pulmonary Services.Proforms the duties and tasks of a Respiratory Care practitioner encompassed within the license granted by the state of RI. EEO/AA/Disability/Veteran Responsibilities 1. Essential Functions 1.1 Performs basic respiratory: including HHN,IS,CPT,MDI,IPPB,Flutter & EZPAP 2. Essential Functions 2.1 Member of Code Team and MET team. 3. Essential Functions 3.1 Familiar with measuring devices: pulse ox,Wrights,blenders,analizers. 4. Essential Functions 4.1 Familiar with CPAP/Bi-pap setup, maintenance and administration. 5. Essential Functions 5.1 Participates in staff meeting, attends lectures, conferences and seminars. 6. Essential Functions 6.1 Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment. 7. Essential Functions 7.1 Continuously displays a can do attitude within the department and across departmental lines to contribute to the overall customer service program. Qualifications EDUCATION Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential. EXPERIENCE Must be registered or registry eligible, certified or certification eligible. LICENSURE BLS and a current RI license. YNHHS Requisition ID 151775
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Respiratory Care Practitioner Provides Restorative And Interventional Care To Those Patients Requiring Respiratory Care Whether For Chronic On Acute Conditions. They Provide Various Treatment Modalities For This Patient Population And Are Responsible For The Monitoring Of The Effectiveness Of These Modalities And Identifying When Another Modality Should Be Substituted For The Present Choice. The Respiratory Therapist Is A Member Of The Critical Care Team Providing Resuscitative Measures When Necessary. Additionally, The Respiratory Therapist Acts As A Resource To The Patient Care Providers, Given The Level Of Education The Therapist Possesses In The Field Of Pulmonary Medicine. The Respiratory Therapist Also Performs Ekg's, Abg's And All The Duties Included With That. EEO/AA/Disability/Veteran Responsibilities 1. Reviews All Physician's Orders Prior To Administering Therapeutic Modalities, Monitors For Appropriateness And Contacts Nurses Or Physicians For Clarification As Needed. 2. Performs Patient Assessment Prior To And Upon Completion Of All Therapies According To Established Policies. 3. Administers Various Modalities Of Respiratory Care According To Established Departmental Policies To Achieve Desired Outcome For Specific Treatment Modality And Documents Patient Response Appropriately. 4. Evaluates All Patients For Response To Therapy And Refers Those Patients With Unusual/Unanticipated/Adverse Therapeutic Responses Immediately To Appropriate Individual/S As Per Department Policy For Further Intervention. 5. Suggests Modification Of Treatment Plan Based On Assessment Of Patient Responses. 6. Participates In Patient/Family Education With Regard To Goals Of Therapy, Proper Use Of Medications, Breathing Exercises/Techniques, Oxygen And Therapy Equipment, Skills Required To Successfully Manage Care And Other Areas Identified. 7. Gathers Appropriate Data For Use In Clinical Treatment Of The Patient And Updates Every Shift As Appropriated And Documents This Process According To Department Policy/Procedures . 8. Utilizes The Clinical Information System. 9. Has The Knowledge Of The Operation Of All Equipment And Trouble Shooting Equipment In Various Settings According To Department Policies. 10. Is Able To Perform In Emergency Situations, Utilizing Appropriate Resuscitative Techniques, Airway Management And Use Of Resuscitative Equipment. 11. Provides Respiratory Care And Support For Patients Requiring Transportation Nicu Through Adult. 12. Provides Support Should There Be An Oxygen System Failure. 13. Participates In Cqi. 14. Performs Ekg?S. 15. Collects Arterial Blood Specimens For Analysis. 16. Cross Trained Staff: 17. Performs, Diagnostic Testing And Completes Necessary Paperwork. Pulmonary Rehabilitation Staff 18. Are Responsible For The Assessment, Management And Education Of Patients Enrolled In The Pulmonary Rehabilitation Program Along With Interdisciplinary Team Members And The Medical Director. 19. Safely Operates All Equipment According To Manufacturer Specification. Follows All Procedures On Safe Patient Interactions And Body Mechanics. Obtains And Maintains Proper Vaccines And Immunizations As Required. Adheres To All Safety Procedures In The Handling Of Hazardous Materials And Blood-Born Pathogens. 20. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review. 21. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit. Qualifications EDUCATION Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential. Cross training in other department may require additional certification and training. EXPERIENCE May Begin As Entry Level Practitioner With No Experience But Must Successfully Attain Necessary Skills During Orientation And Probationary Period. LICENSURE Current State Of Connecticut License Is A Requirement. SPECIAL SKILLS Cross Trained staff in Cardiology , Pulmonary Lab and or Pulmonary Rehabilitation. Staff choosing to voluntarily cross train into Cardiology and or Pulmonary will be required to precept with trained staff to acquire skills in those areas including but not limited to: Pulmonary Function Testing, Methacholine Challenges, Cardiac Stress Testing, EKG/Holter/Even Monitoring, Pulmonary Rehabilitation. ACLS and Certification in Cardiology is required within a year of completed cross training in Cardiology The Certified Pulmonary Function Technologist Certification is required/Registered Pulmonary Function Technologist Certification preferred within 6 months of completed cross training to the Pulmonary Function Lab. After 6 months of voluntary training in the PFT lab CPFT credentials required, RPFT preferred. YNHHS Requisition ID 134152
01/09/2026
Full time
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Respiratory Care Practitioner Provides Restorative And Interventional Care To Those Patients Requiring Respiratory Care Whether For Chronic On Acute Conditions. They Provide Various Treatment Modalities For This Patient Population And Are Responsible For The Monitoring Of The Effectiveness Of These Modalities And Identifying When Another Modality Should Be Substituted For The Present Choice. The Respiratory Therapist Is A Member Of The Critical Care Team Providing Resuscitative Measures When Necessary. Additionally, The Respiratory Therapist Acts As A Resource To The Patient Care Providers, Given The Level Of Education The Therapist Possesses In The Field Of Pulmonary Medicine. The Respiratory Therapist Also Performs Ekg's, Abg's And All The Duties Included With That. EEO/AA/Disability/Veteran Responsibilities 1. Reviews All Physician's Orders Prior To Administering Therapeutic Modalities, Monitors For Appropriateness And Contacts Nurses Or Physicians For Clarification As Needed. 2. Performs Patient Assessment Prior To And Upon Completion Of All Therapies According To Established Policies. 3. Administers Various Modalities Of Respiratory Care According To Established Departmental Policies To Achieve Desired Outcome For Specific Treatment Modality And Documents Patient Response Appropriately. 4. Evaluates All Patients For Response To Therapy And Refers Those Patients With Unusual/Unanticipated/Adverse Therapeutic Responses Immediately To Appropriate Individual/S As Per Department Policy For Further Intervention. 5. Suggests Modification Of Treatment Plan Based On Assessment Of Patient Responses. 6. Participates In Patient/Family Education With Regard To Goals Of Therapy, Proper Use Of Medications, Breathing Exercises/Techniques, Oxygen And Therapy Equipment, Skills Required To Successfully Manage Care And Other Areas Identified. 7. Gathers Appropriate Data For Use In Clinical Treatment Of The Patient And Updates Every Shift As Appropriated And Documents This Process According To Department Policy/Procedures . 8. Utilizes The Clinical Information System. 9. Has The Knowledge Of The Operation Of All Equipment And Trouble Shooting Equipment In Various Settings According To Department Policies. 10. Is Able To Perform In Emergency Situations, Utilizing Appropriate Resuscitative Techniques, Airway Management And Use Of Resuscitative Equipment. 11. Provides Respiratory Care And Support For Patients Requiring Transportation Nicu Through Adult. 12. Provides Support Should There Be An Oxygen System Failure. 13. Participates In Cqi. 14. Performs Ekg?S. 15. Collects Arterial Blood Specimens For Analysis. 16. Cross Trained Staff: 17. Performs, Diagnostic Testing And Completes Necessary Paperwork. Pulmonary Rehabilitation Staff 18. Are Responsible For The Assessment, Management And Education Of Patients Enrolled In The Pulmonary Rehabilitation Program Along With Interdisciplinary Team Members And The Medical Director. 19. Safely Operates All Equipment According To Manufacturer Specification. Follows All Procedures On Safe Patient Interactions And Body Mechanics. Obtains And Maintains Proper Vaccines And Immunizations As Required. Adheres To All Safety Procedures In The Handling Of Hazardous Materials And Blood-Born Pathogens. 20. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review. 21. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit. Qualifications EDUCATION Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential. Cross training in other department may require additional certification and training. EXPERIENCE May Begin As Entry Level Practitioner With No Experience But Must Successfully Attain Necessary Skills During Orientation And Probationary Period. LICENSURE Current State Of Connecticut License Is A Requirement. SPECIAL SKILLS Cross Trained staff in Cardiology , Pulmonary Lab and or Pulmonary Rehabilitation. Staff choosing to voluntarily cross train into Cardiology and or Pulmonary will be required to precept with trained staff to acquire skills in those areas including but not limited to: Pulmonary Function Testing, Methacholine Challenges, Cardiac Stress Testing, EKG/Holter/Even Monitoring, Pulmonary Rehabilitation. ACLS and Certification in Cardiology is required within a year of completed cross training in Cardiology The Certified Pulmonary Function Technologist Certification is required/Registered Pulmonary Function Technologist Certification preferred within 6 months of completed cross training to the Pulmonary Function Lab. After 6 months of voluntary training in the PFT lab CPFT credentials required, RPFT preferred. YNHHS Requisition ID 134152
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Provides bedside respiratory care to patients as assigned by supervisors and treated on the physician's order for both in-house and out-patients. Working under the direction of the Director of Cardio-pulmonary Services.Proforms the duties and tasks of a Respiratory Care practitioner encompassed within the license granted by the state of RI. EEO/AA/Disability/Veteran Responsibilities 1. Essential Functions 1.1 Performs basic respiratory: including HHN,IS,CPT,MDI,IPPB,Flutter & EZPAP 2. Essential Functions 2.1 Member of Code Team and MET team. 3. Essential Functions 3.1 Familiar with measuring devices: pulse ox,Wrights,blenders,analizers. 4. Essential Functions 4.1 Familiar with CPAP/Bi-pap setup, maintenance and administration. 5. Essential Functions 5.1 Participates in staff meeting, attends lectures, conferences and seminars. 6. Essential Functions 6.1 Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment. 7. Essential Functions 7.1 Continuously displays a ?can do? attitude within the department and across departmental lines to contribute to the overall customer service program. Qualifications EDUCATION Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential. EXPERIENCE Must be registered or registry eligible, certified or certification eligible. LICENSURE BLS and a current RI license. YNHHS Requisition ID 161575
01/09/2026
Full time
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Provides bedside respiratory care to patients as assigned by supervisors and treated on the physician's order for both in-house and out-patients. Working under the direction of the Director of Cardio-pulmonary Services.Proforms the duties and tasks of a Respiratory Care practitioner encompassed within the license granted by the state of RI. EEO/AA/Disability/Veteran Responsibilities 1. Essential Functions 1.1 Performs basic respiratory: including HHN,IS,CPT,MDI,IPPB,Flutter & EZPAP 2. Essential Functions 2.1 Member of Code Team and MET team. 3. Essential Functions 3.1 Familiar with measuring devices: pulse ox,Wrights,blenders,analizers. 4. Essential Functions 4.1 Familiar with CPAP/Bi-pap setup, maintenance and administration. 5. Essential Functions 5.1 Participates in staff meeting, attends lectures, conferences and seminars. 6. Essential Functions 6.1 Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment. 7. Essential Functions 7.1 Continuously displays a ?can do? attitude within the department and across departmental lines to contribute to the overall customer service program. Qualifications EDUCATION Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential. EXPERIENCE Must be registered or registry eligible, certified or certification eligible. LICENSURE BLS and a current RI license. YNHHS Requisition ID 161575
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Respiratory Care Practitioner Provides Restorative And Interventional Care To Those Patients Requiring Respiratory Care Whether For Chronic On Acute Conditions. They Provide Various Treatment Modalities For This Patient Population And Are Responsible For The Monitoring Of The Effectiveness Of These Modalities And Identifying When Another Modality Should Be Substituted For The Present Choice. The Respiratory Therapist Is A Member Of The Critical Care Team Providing Resuscitative Measures When Necessary. Additionally, The Respiratory Therapist Acts As A Resource To The Patient Care Providers, Given The Level Of Education The Therapist Possesses In The Field Of Pulmonary Medicine. The Respiratory Therapist Also Performs Ekg's, Abg's And All The Duties Included With That. EEO/AA/Disability/Veteran Responsibilities 1. Reviews All Physician?S Orders Prior To Administering Therapeutic Modalities, Monitors For Appropriateness And Contacts Nurses Or Physicians For Clarification As Needed. 2. Performs Patient Assessment Prior To And Upon Completion Of All Therapies According To Established Policies. 3. Administers Various Modalities Of Respiratory Care According To Established Departmental Policies To Achieve Desired Outcome For Specific Treatment Modality And Documents Patient Response Appropriately. 4. Evaluates All Patients For Response To Therapy And Refers Those Patients With Unusual/Unanticipated/Adverse Therapeutic Responses Immediately To Appropriate Individual/S As Per Department Policy For Further Intervention. 5. Suggests Modification Of Treatment Plan Based On Assessment Of Patient Responses. 6. Participates In Patient/Family Education With Regard To Goals Of Therapy, Proper Use Of Medications, Breathing Exercises/Techniques, Oxygen And Therapy Equipment, Skills Required To Successfully Manage Care And Other Areas Identified. 7. Gathers Appropriate Data For Use In Clinical Treatment Of The Patient And Updates Every Shift As Appropriated And Documents This Process According To Department Policy/Procedures . 8. Utilizes The Clinical Information System. 9. Has The Knowledge Of The Operation Of All Equipment And Trouble Shooting Equipment In Various Settings According To Department Policies. 10. Is Able To Perform In Emergency Situations, Utilizing Appropriate Resuscitative Techniques, Airway Management And Use Of Resuscitative Equipment. 11. Provides Respiratory Care And Support For Patients Requiring Transportation Nicu Through Adult. 12. Provides Support Should There Be An Oxygen System Failure. 13. Participates In Cqi. 14. Performs Ekg?S. 15. Collects Arterial Blood Specimens For Analysis. 16. Cross Trained Staff: 17. Performs, Diagnostic Testing And Completes Necessary Paperwork. Pulmonary Rehabilitation Staff 18. Are Responsible For The Assessment, Management And Education Of Patients Enrolled In The Pulmonary Rehabilitation Program Along With Interdisciplinary Team Members And The Medical Director. 19. Safely Operates All Equipment According To Manufacturer Specification. Follows All Procedures On Safe Patient Interactions And Body Mechanics. Obtains And Maintains Proper Vaccines And Immunizations As Required. Adheres To All Safety Procedures In The Handling Of Hazardous Materials And Blood-Born Pathogens. 20. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review. 21. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit. Qualifications EDUCATION Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential. Cross training in other department may require additional certification and training. EXPERIENCE May Begin As Entry Level Practitioner With No Experience But Must Successfully Attain Necessary Skills During Orientation And Probationary Period. LICENSURE Current State Of Connecticut License Is A Requirement. SPECIAL SKILLS Cross Trained staff in Cardiology , Pulmonary Lab and or Pulmonary Rehabilitation. Staff choosing to voluntarily cross train into Cardiology and or Pulmonary will be required to precept with trained staff to acquire skills in those areas including but not limited to: Pulmonary Function Testing, Methacholine Challenges, Cardiac Stress Testing, EKG/Holter/Even Monitoring, Pulmonary Rehabilitation. ACLS and Certification in Cardiology is required within a year of completed cross training in Cardiology The Certified Pulmonary Function Technologist Certification is required/Registered Pulmonary Function Technologist Certification preferred within 6 months of completed cross training to the Pulmonary Function Lab. After 6 months of voluntary training in the PFT lab CPFT credentials required, RPFT preferred. YNHHS Requisition ID 134140
01/09/2026
Full time
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Respiratory Care Practitioner Provides Restorative And Interventional Care To Those Patients Requiring Respiratory Care Whether For Chronic On Acute Conditions. They Provide Various Treatment Modalities For This Patient Population And Are Responsible For The Monitoring Of The Effectiveness Of These Modalities And Identifying When Another Modality Should Be Substituted For The Present Choice. The Respiratory Therapist Is A Member Of The Critical Care Team Providing Resuscitative Measures When Necessary. Additionally, The Respiratory Therapist Acts As A Resource To The Patient Care Providers, Given The Level Of Education The Therapist Possesses In The Field Of Pulmonary Medicine. The Respiratory Therapist Also Performs Ekg's, Abg's And All The Duties Included With That. EEO/AA/Disability/Veteran Responsibilities 1. Reviews All Physician?S Orders Prior To Administering Therapeutic Modalities, Monitors For Appropriateness And Contacts Nurses Or Physicians For Clarification As Needed. 2. Performs Patient Assessment Prior To And Upon Completion Of All Therapies According To Established Policies. 3. Administers Various Modalities Of Respiratory Care According To Established Departmental Policies To Achieve Desired Outcome For Specific Treatment Modality And Documents Patient Response Appropriately. 4. Evaluates All Patients For Response To Therapy And Refers Those Patients With Unusual/Unanticipated/Adverse Therapeutic Responses Immediately To Appropriate Individual/S As Per Department Policy For Further Intervention. 5. Suggests Modification Of Treatment Plan Based On Assessment Of Patient Responses. 6. Participates In Patient/Family Education With Regard To Goals Of Therapy, Proper Use Of Medications, Breathing Exercises/Techniques, Oxygen And Therapy Equipment, Skills Required To Successfully Manage Care And Other Areas Identified. 7. Gathers Appropriate Data For Use In Clinical Treatment Of The Patient And Updates Every Shift As Appropriated And Documents This Process According To Department Policy/Procedures . 8. Utilizes The Clinical Information System. 9. Has The Knowledge Of The Operation Of All Equipment And Trouble Shooting Equipment In Various Settings According To Department Policies. 10. Is Able To Perform In Emergency Situations, Utilizing Appropriate Resuscitative Techniques, Airway Management And Use Of Resuscitative Equipment. 11. Provides Respiratory Care And Support For Patients Requiring Transportation Nicu Through Adult. 12. Provides Support Should There Be An Oxygen System Failure. 13. Participates In Cqi. 14. Performs Ekg?S. 15. Collects Arterial Blood Specimens For Analysis. 16. Cross Trained Staff: 17. Performs, Diagnostic Testing And Completes Necessary Paperwork. Pulmonary Rehabilitation Staff 18. Are Responsible For The Assessment, Management And Education Of Patients Enrolled In The Pulmonary Rehabilitation Program Along With Interdisciplinary Team Members And The Medical Director. 19. Safely Operates All Equipment According To Manufacturer Specification. Follows All Procedures On Safe Patient Interactions And Body Mechanics. Obtains And Maintains Proper Vaccines And Immunizations As Required. Adheres To All Safety Procedures In The Handling Of Hazardous Materials And Blood-Born Pathogens. 20. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review. 21. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit. Qualifications EDUCATION Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential. Cross training in other department may require additional certification and training. EXPERIENCE May Begin As Entry Level Practitioner With No Experience But Must Successfully Attain Necessary Skills During Orientation And Probationary Period. LICENSURE Current State Of Connecticut License Is A Requirement. SPECIAL SKILLS Cross Trained staff in Cardiology , Pulmonary Lab and or Pulmonary Rehabilitation. Staff choosing to voluntarily cross train into Cardiology and or Pulmonary will be required to precept with trained staff to acquire skills in those areas including but not limited to: Pulmonary Function Testing, Methacholine Challenges, Cardiac Stress Testing, EKG/Holter/Even Monitoring, Pulmonary Rehabilitation. ACLS and Certification in Cardiology is required within a year of completed cross training in Cardiology The Certified Pulmonary Function Technologist Certification is required/Registered Pulmonary Function Technologist Certification preferred within 6 months of completed cross training to the Pulmonary Function Lab. After 6 months of voluntary training in the PFT lab CPFT credentials required, RPFT preferred. YNHHS Requisition ID 134140
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Respiratory Care Practitioner Provides Restorative And Interventional Care To Those Patients Requiring Respiratory Care Whether For Chronic On Acute Conditions. They Provide Various Treatment Modalities For This Patient Population And Are Responsible For The Monitoring Of The Effectiveness Of These Modalities And Identifying When Another Modality Should Be Substituted For The Present Choice. The Respiratory Therapist Is A Member Of The Critical Care Team Providing Resuscitative Measures When Necessary. Additionally, The Respiratory Therapist Acts As A Resource To The Patient Care Providers, Given The Level Of Education The Therapist Possesses In The Field Of Pulmonary Medicine. The Respiratory Therapist Also Performs Ekg's, Abg's And All The Duties Included With That. EEO/AA/Disability/Veteran Responsibilities 1. Reviews All Physician?S Orders Prior To Administering Therapeutic Modalities, Monitors For Appropriateness And Contacts Nurses Or Physicians For Clarification As Needed. 2. Performs Patient Assessment Prior To And Upon Completion Of All Therapies According To Established Policies. 3. Administers Various Modalities Of Respiratory Care According To Established Departmental Policies To Achieve Desired Outcome For Specific Treatment Modality And Documents Patient Response Appropriately. 4. Evaluates All Patients For Response To Therapy And Refers Those Patients With Unusual/Unanticipated/Adverse Therapeutic Responses Immediately To Appropriate Individual/S As Per Department Policy For Further Intervention. 5. Suggests Modification Of Treatment Plan Based On Assessment Of Patient Responses. 6. Participates In Patient/Family Education With Regard To Goals Of Therapy, Proper Use Of Medications, Breathing Exercises/Techniques, Oxygen And Therapy Equipment, Skills Required To Successfully Manage Care And Other Areas Identified. 7. Gathers Appropriate Data For Use In Clinical Treatment Of The Patient And Updates Every Shift As Appropriated And Documents This Process According To Department Policy/Procedures . 8. Utilizes The Clinical Information System. 9. Has The Knowledge Of The Operation Of All Equipment And Trouble Shooting Equipment In Various Settings According To Department Policies. 10. Is Able To Perform In Emergency Situations, Utilizing Appropriate Resuscitative Techniques, Airway Management And Use Of Resuscitative Equipment. 11. Provides Respiratory Care And Support For Patients Requiring Transportation Nicu Through Adult. 12. Provides Support Should There Be An Oxygen System Failure. 13. Participates In Cqi. 14. Performs Ekg?S. 15. Collects Arterial Blood Specimens For Analysis. 16. Cross Trained Staff: 17. Performs, Diagnostic Testing And Completes Necessary Paperwork. Pulmonary Rehabilitation Staff 18. Are Responsible For The Assessment, Management And Education Of Patients Enrolled In The Pulmonary Rehabilitation Program Along With Interdisciplinary Team Members And The Medical Director. 19. Safely Operates All Equipment According To Manufacturer Specification. Follows All Procedures On Safe Patient Interactions And Body Mechanics. Obtains And Maintains Proper Vaccines And Immunizations As Required. Adheres To All Safety Procedures In The Handling Of Hazardous Materials And Blood-Born Pathogens. 20. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review. 21. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit. Qualifications EDUCATION Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential. Cross training in other department may require additional certification and training. EXPERIENCE May Begin As Entry Level Practitioner With No Experience But Must Successfully Attain Necessary Skills During Orientation And Probationary Period. LICENSURE Current State Of Connecticut License Is A Requirement. SPECIAL SKILLS Cross Trained staff in Cardiology , Pulmonary Lab and or Pulmonary Rehabilitation. Staff choosing to voluntarily cross train into Cardiology and or Pulmonary will be required to precept with trained staff to acquire skills in those areas including but not limited to: Pulmonary Function Testing, Methacholine Challenges, Cardiac Stress Testing, EKG/Holter/Even Monitoring, Pulmonary Rehabilitation. ACLS and Certification in Cardiology is required within a year of completed cross training in Cardiology The Certified Pulmonary Function Technologist Certification is required/Registered Pulmonary Function Technologist Certification preferred within 6 months of completed cross training to the Pulmonary Function Lab. After 6 months of voluntary training in the PFT lab CPFT credentials required, RPFT preferred. YNHHS Requisition ID 155286
01/09/2026
Full time
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Respiratory Care Practitioner Provides Restorative And Interventional Care To Those Patients Requiring Respiratory Care Whether For Chronic On Acute Conditions. They Provide Various Treatment Modalities For This Patient Population And Are Responsible For The Monitoring Of The Effectiveness Of These Modalities And Identifying When Another Modality Should Be Substituted For The Present Choice. The Respiratory Therapist Is A Member Of The Critical Care Team Providing Resuscitative Measures When Necessary. Additionally, The Respiratory Therapist Acts As A Resource To The Patient Care Providers, Given The Level Of Education The Therapist Possesses In The Field Of Pulmonary Medicine. The Respiratory Therapist Also Performs Ekg's, Abg's And All The Duties Included With That. EEO/AA/Disability/Veteran Responsibilities 1. Reviews All Physician?S Orders Prior To Administering Therapeutic Modalities, Monitors For Appropriateness And Contacts Nurses Or Physicians For Clarification As Needed. 2. Performs Patient Assessment Prior To And Upon Completion Of All Therapies According To Established Policies. 3. Administers Various Modalities Of Respiratory Care According To Established Departmental Policies To Achieve Desired Outcome For Specific Treatment Modality And Documents Patient Response Appropriately. 4. Evaluates All Patients For Response To Therapy And Refers Those Patients With Unusual/Unanticipated/Adverse Therapeutic Responses Immediately To Appropriate Individual/S As Per Department Policy For Further Intervention. 5. Suggests Modification Of Treatment Plan Based On Assessment Of Patient Responses. 6. Participates In Patient/Family Education With Regard To Goals Of Therapy, Proper Use Of Medications, Breathing Exercises/Techniques, Oxygen And Therapy Equipment, Skills Required To Successfully Manage Care And Other Areas Identified. 7. Gathers Appropriate Data For Use In Clinical Treatment Of The Patient And Updates Every Shift As Appropriated And Documents This Process According To Department Policy/Procedures . 8. Utilizes The Clinical Information System. 9. Has The Knowledge Of The Operation Of All Equipment And Trouble Shooting Equipment In Various Settings According To Department Policies. 10. Is Able To Perform In Emergency Situations, Utilizing Appropriate Resuscitative Techniques, Airway Management And Use Of Resuscitative Equipment. 11. Provides Respiratory Care And Support For Patients Requiring Transportation Nicu Through Adult. 12. Provides Support Should There Be An Oxygen System Failure. 13. Participates In Cqi. 14. Performs Ekg?S. 15. Collects Arterial Blood Specimens For Analysis. 16. Cross Trained Staff: 17. Performs, Diagnostic Testing And Completes Necessary Paperwork. Pulmonary Rehabilitation Staff 18. Are Responsible For The Assessment, Management And Education Of Patients Enrolled In The Pulmonary Rehabilitation Program Along With Interdisciplinary Team Members And The Medical Director. 19. Safely Operates All Equipment According To Manufacturer Specification. Follows All Procedures On Safe Patient Interactions And Body Mechanics. Obtains And Maintains Proper Vaccines And Immunizations As Required. Adheres To All Safety Procedures In The Handling Of Hazardous Materials And Blood-Born Pathogens. 20. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review. 21. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit. Qualifications EDUCATION Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential. Cross training in other department may require additional certification and training. EXPERIENCE May Begin As Entry Level Practitioner With No Experience But Must Successfully Attain Necessary Skills During Orientation And Probationary Period. LICENSURE Current State Of Connecticut License Is A Requirement. SPECIAL SKILLS Cross Trained staff in Cardiology , Pulmonary Lab and or Pulmonary Rehabilitation. Staff choosing to voluntarily cross train into Cardiology and or Pulmonary will be required to precept with trained staff to acquire skills in those areas including but not limited to: Pulmonary Function Testing, Methacholine Challenges, Cardiac Stress Testing, EKG/Holter/Even Monitoring, Pulmonary Rehabilitation. ACLS and Certification in Cardiology is required within a year of completed cross training in Cardiology The Certified Pulmonary Function Technologist Certification is required/Registered Pulmonary Function Technologist Certification preferred within 6 months of completed cross training to the Pulmonary Function Lab. After 6 months of voluntary training in the PFT lab CPFT credentials required, RPFT preferred. YNHHS Requisition ID 155286
At Spring Education Group, our Preschool leaders are Principals rather than Center Directors because leadership in our early education campuses goes beyond managing operations, it is truly educationally focused. Our mission is to: Develop the Best Schools and Educators in America, and this will be the primary focus at your campus. As a Principal at Chesterbrook Academy, you will set the tone for a nurturing, inspiring, and academically rigorous environment where children, staff, and families thrive. We are seeking a compassionate and visionary leader for this purpose-driven role at the heart of our school community. In this role, you will have the opportunity to make a meaningful impact through leadership and operational excellence: Leadership & Operations: Lead a dedicated team of educators to ensure a thriving school culture, operational excellence, and strong staff performance. Build, coach, and develop a high-performing team while modeling our core values and commitment to children's success. Compliance & Quality Assurance: Ensure compliance with state licensing standards and maintain high-quality program delivery. Community & Growth: Drive enrollment growth and foster meaningful partnerships with families and the community. Educational Excellence & Collaboration: Contribute to the ongoing development of educational best practices in collaboration with other great preschool leaders. What we are looking for: Bachelor's degree in early childhood education, educational leadership, business administration, or related field preferred OR combination of equivalent experience and education. Minimum 2 years of experience in education administration, operational leadership, or business management in an early childhood setting. Appropriate state-required licensing credentials to confidently lead a childcare or preschool center. Knowledge of state licensing regulations, accreditation standards, and compliance best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with families, staff, and the community. Ability to inspire with a track record of developing and growing educators in an early education environment. Why Spring Education Group? We are more than a school-we are a community dedicated to creating exceptional early learning experiences. In addition to making a daily impact on children's lives, you'll enjoy a supportive and rewarding leadership career, including: Support: A supportive network of school operations and home office leaders Financial Rewards: Quarterly incentive bonuses up to $2,000 with an annual target of $8,000. Based on five clearly defined, realistic, and measurable objectives, along with competitive compensation and benefits, including medical, dental, vision coverage, childcare discounts, and 401(k) matching. Career Growth: Ongoing professional development and leadership training with long term career mapping centered on your development. School Community Impact: The chance to impact the lives of children and families every day as well as the opportunity to build and develop a strong, thriving staff. If you are a purpose-driven leader ready to create a thriving early learning community, we'd love to meet you. Apply today to join a team that values your leadership, passion, and impact! To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively "Company") is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.
01/09/2026
Full time
At Spring Education Group, our Preschool leaders are Principals rather than Center Directors because leadership in our early education campuses goes beyond managing operations, it is truly educationally focused. Our mission is to: Develop the Best Schools and Educators in America, and this will be the primary focus at your campus. As a Principal at Chesterbrook Academy, you will set the tone for a nurturing, inspiring, and academically rigorous environment where children, staff, and families thrive. We are seeking a compassionate and visionary leader for this purpose-driven role at the heart of our school community. In this role, you will have the opportunity to make a meaningful impact through leadership and operational excellence: Leadership & Operations: Lead a dedicated team of educators to ensure a thriving school culture, operational excellence, and strong staff performance. Build, coach, and develop a high-performing team while modeling our core values and commitment to children's success. Compliance & Quality Assurance: Ensure compliance with state licensing standards and maintain high-quality program delivery. Community & Growth: Drive enrollment growth and foster meaningful partnerships with families and the community. Educational Excellence & Collaboration: Contribute to the ongoing development of educational best practices in collaboration with other great preschool leaders. What we are looking for: Bachelor's degree in early childhood education, educational leadership, business administration, or related field preferred OR combination of equivalent experience and education. Minimum 2 years of experience in education administration, operational leadership, or business management in an early childhood setting. Appropriate state-required licensing credentials to confidently lead a childcare or preschool center. Knowledge of state licensing regulations, accreditation standards, and compliance best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with families, staff, and the community. Ability to inspire with a track record of developing and growing educators in an early education environment. Why Spring Education Group? We are more than a school-we are a community dedicated to creating exceptional early learning experiences. In addition to making a daily impact on children's lives, you'll enjoy a supportive and rewarding leadership career, including: Support: A supportive network of school operations and home office leaders Financial Rewards: Quarterly incentive bonuses up to $2,000 with an annual target of $8,000. Based on five clearly defined, realistic, and measurable objectives, along with competitive compensation and benefits, including medical, dental, vision coverage, childcare discounts, and 401(k) matching. Career Growth: Ongoing professional development and leadership training with long term career mapping centered on your development. School Community Impact: The chance to impact the lives of children and families every day as well as the opportunity to build and develop a strong, thriving staff. If you are a purpose-driven leader ready to create a thriving early learning community, we'd love to meet you. Apply today to join a team that values your leadership, passion, and impact! To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively "Company") is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
01/09/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are currently looking for a physician assistant or family nurse practitioner to join our private practice in Kingwood, TX Join our primary care clinic and work alongside two board certified primary care physicians, four advanced practice providers and a tenured support staff Our practice offers the full spectrum of primary care to patients from infants to geriatrics Offering competitive compensation and complete benefits Qualifications: 2+ years of primary care experience required , no new grads considered Must love building relationships with patients, value bedside manner, and possess excellent clinical skills Must comply with HIPAA rules and regulations State licensure and board certification is required About Kingwood, TX: A "Livable Forest": Kingwood is a master-planned community in Harris County, just 23 miles north of downtown Houston. Affordable Living: The cost of living is lower than the national average, especially for housing. Texas also has no state income tax. Outdoor Activities: The community is known for its extensive greenbelt trails (75+ miles), parks, and proximity to Lake Houston, offering ample opportunities for hiking, biking, boating, and fishing. Community Amenities: Kingwood features a town center with various shopping and dining options, and hosts events like the Kingwood Farmers Market. Our practice is a proud member of Privia Medical Group, a national physician organization with more than 2,800+ providers in multiple states. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems and employers to better align reimbursements to quality and outcomes. Contact: Jeanne Jenkins Director, Provider Recruitment Privia Medical Group
01/09/2026
Full time
We are currently looking for a physician assistant or family nurse practitioner to join our private practice in Kingwood, TX Join our primary care clinic and work alongside two board certified primary care physicians, four advanced practice providers and a tenured support staff Our practice offers the full spectrum of primary care to patients from infants to geriatrics Offering competitive compensation and complete benefits Qualifications: 2+ years of primary care experience required , no new grads considered Must love building relationships with patients, value bedside manner, and possess excellent clinical skills Must comply with HIPAA rules and regulations State licensure and board certification is required About Kingwood, TX: A "Livable Forest": Kingwood is a master-planned community in Harris County, just 23 miles north of downtown Houston. Affordable Living: The cost of living is lower than the national average, especially for housing. Texas also has no state income tax. Outdoor Activities: The community is known for its extensive greenbelt trails (75+ miles), parks, and proximity to Lake Houston, offering ample opportunities for hiking, biking, boating, and fishing. Community Amenities: Kingwood features a town center with various shopping and dining options, and hosts events like the Kingwood Farmers Market. Our practice is a proud member of Privia Medical Group, a national physician organization with more than 2,800+ providers in multiple states. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems and employers to better align reimbursements to quality and outcomes. Contact: Jeanne Jenkins Director, Provider Recruitment Privia Medical Group
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free AMC/Ikon Pass Discounted golf and health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: Sugarbush Resort is seeking a Sales and Marketing Coordinator to support the group sales, conference planning, marketing and reservations departments with administration and oversight of Amadeus Delphi FDC and ancillary products. The Sales and Marketing Coordinator supplies procurement and departmental expense management, managing the group sales phone line, database entry and other tasks assigned by the Director of Sales. The coordinator will support the sales teams' efforts to drive revenue to Sugarbush Resort's lodging properties, food and beverage outlets, and activities and events. This position will work with the Director of Sales to develop additional reporting as necessary. This is a full-time year-round position that pays a starting salary of $55,000/year. RESPONSIBILITIES: Manage all data quality, reporting requirements, and analytics requests as directed by the Director of Sales and Senior Leadership Team. Support the Sales Team in all activities related to generating revenue across all sales channels for Sugarbush Resort's lodging properties, food and beverage outlets, and activities. Oversee the development, organization, and procurement of sales and marketing collateral Collaborate with the Marketing Department on website, social media, and digital content needs. Assist in writing and editing copy for promotional materials with guidance from department managers. Support website maintenance by updating events calendars, product descriptions, and related content. Manage content and listings on third-party platforms (e.g., Meeting Broker API, MPI, NEIRA, CVENT, SendSites) in collaboration with the Sales Team. Provide administrative support to Sales and Marketing teams, including PO requisitions, purchasing, and other office needs. Participate in weekly Sales and Marketing Production meetings. Manage and execute annual consumer ski and trade show events in coordination with the Marketing Department. Attend monthly Enterprise Delphi Administrator meetings. Monitor, develop, and improve departmental processes and workflows, including approval processes, validation rules, and other system customizations. Serve as the primary liaison with the Alterra Mountain Company Business Systems team for guidance, updates, and product implementations. Oversee project queues and system implementations as assigned by Alterra Mountain Company and Sugarbush Resort management. QUALIFICATIONS: BS Degree in Business or a Technology related field desired. Experience with Salesforce Administration and/or Amadeus Delphi FDC is required. Understanding of Object-Oriented Database design. Other system proficiencies with Microsoft Office Suite, Reservations Systems (SMS/HOST), POS Systems, and other event management systems preferred. Must possess strong organization and communication skills, project management knowledge, and be a responsible and self-motivated team member. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. English Required Preferred Job Industries Sales & Marketing
01/09/2026
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free AMC/Ikon Pass Discounted golf and health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: Sugarbush Resort is seeking a Sales and Marketing Coordinator to support the group sales, conference planning, marketing and reservations departments with administration and oversight of Amadeus Delphi FDC and ancillary products. The Sales and Marketing Coordinator supplies procurement and departmental expense management, managing the group sales phone line, database entry and other tasks assigned by the Director of Sales. The coordinator will support the sales teams' efforts to drive revenue to Sugarbush Resort's lodging properties, food and beverage outlets, and activities and events. This position will work with the Director of Sales to develop additional reporting as necessary. This is a full-time year-round position that pays a starting salary of $55,000/year. RESPONSIBILITIES: Manage all data quality, reporting requirements, and analytics requests as directed by the Director of Sales and Senior Leadership Team. Support the Sales Team in all activities related to generating revenue across all sales channels for Sugarbush Resort's lodging properties, food and beverage outlets, and activities. Oversee the development, organization, and procurement of sales and marketing collateral Collaborate with the Marketing Department on website, social media, and digital content needs. Assist in writing and editing copy for promotional materials with guidance from department managers. Support website maintenance by updating events calendars, product descriptions, and related content. Manage content and listings on third-party platforms (e.g., Meeting Broker API, MPI, NEIRA, CVENT, SendSites) in collaboration with the Sales Team. Provide administrative support to Sales and Marketing teams, including PO requisitions, purchasing, and other office needs. Participate in weekly Sales and Marketing Production meetings. Manage and execute annual consumer ski and trade show events in coordination with the Marketing Department. Attend monthly Enterprise Delphi Administrator meetings. Monitor, develop, and improve departmental processes and workflows, including approval processes, validation rules, and other system customizations. Serve as the primary liaison with the Alterra Mountain Company Business Systems team for guidance, updates, and product implementations. Oversee project queues and system implementations as assigned by Alterra Mountain Company and Sugarbush Resort management. QUALIFICATIONS: BS Degree in Business or a Technology related field desired. Experience with Salesforce Administration and/or Amadeus Delphi FDC is required. Understanding of Object-Oriented Database design. Other system proficiencies with Microsoft Office Suite, Reservations Systems (SMS/HOST), POS Systems, and other event management systems preferred. Must possess strong organization and communication skills, project management knowledge, and be a responsible and self-motivated team member. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. English Required Preferred Job Industries Sales & Marketing
