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residential services associate supervisor
Driver- Residential
GFL Environmental Garner, North Carolina
Key Responsibilities: • Operate a residential / recycling collection, side-load and/or rear-load truck, ancillary equipment and hydraulic system to collect solid waste and/or recyclables on specified collection route. • Load solid waste, yard waste and/or recyclables into the rear or side of waste collection vehicle. • Operate equipment on truck to compact trash into vehicle. • Operate truck and equipment using prescribed techniques to eliminate driver-induced mechanical failures. • Complete pre-trip and post-trip safety lane inspections and reports, daily truck report, route sheets and other documentation requested by supervisor daily. • Communicate vehicle mechanical problems to mechanic and supervisor immediately. • Maintain route quality standards as predetermined by management. • Follow all safety standards and equipment checks and precautions in performance of all duties. Comply with all federal, state/provincial, local and company rules on safety and vehicle operation. • Maintain clean vehicle by cleaning cab interior and exterior of vehicle. • Identify, and tag prohibited waste items and remove the items from the waste cart or can. • Manage assigned Helper(s) if applicable. • Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. • Ensure that all required personal protective equipment be worn at all times (i.e., gloves, reflective vest, safety glasses, work boots, etc.) • Report all accidents or incidents to supervisor(s) immediately • Exhibit a professional demeanor, manner and appearance at all times (i.e., meeting customers and/or the general public while on route or in uniform.) • Maintain accurate records of services performed. • Maintain inventory of all container and residential carts and spare parts available and recommend purchase of additional containers, carts and spare parts to supervisor. • Work closely with supervisor to improve routing efficiencies. • May be required to work overtime • Attend safety and branch meetings. • Perform other duties and responsibilities as required or requested by management. Requirements: • High school diploma or general education degree (GED) desired. • Must possess a Commerical Driver's License • Minimum one (1) years of commercial driving experience OR CDL school certificate • Must be able to meet relevant criteria for safety sensitive functions according to Company standards • Must be able to demonstrate the ability to safely drive the truck and operate the equipment Knowledge, Skills and Abilities: • Knowledge of the truck and its components and the basic maintenance Requirements: for safe operation • Ability to control operations of equipment; maneuvering truck into and out of minimum clearance spaces, using mirrors to back distances of approximately 120 feet or more • Ability to recognize unacceptable waste (such as gasoline or other flammable materials) • Ability to communicate effectively with internal and external customers • Ability to read, write, and comprehend associated documents and maps • Ability to understand and follow oral and written instructions • Flexibility to accept and adapt to change as well as the commitment to seek continuous improvement • Ability to exert muscle force to lift, push, pull or carry objects up to 50 pounds repetitively using proper lifting techniques • Ability to coordinate two or more limbs (for example: two arms, two legs, or one leg and one arm) while sitting or standing • Ability to follow all company safety policies and procedures Physical/Mental Demands: • Ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, crawl, talk, hear, climb, balance, and smell. • Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus due to the constant maneuvering of vehicle in tight and high traffic areas. • Ability to regularly lift/move up to 10 pounds, frequently lift/move up to 25 pounds, and occasionally lift/move up to 100 pounds. • Sitting may be required up to 75% of the time due to the primary function of driving. • Ability to work in usually loud conditions. Working Conditions: • Frequently exposed to loud noise, humidity, rainy/stormy, extreme hot and cold weather conditions (depending on season), moving mechanical parts, vibration, toxic and caustic chemicals, fumes and airborne particles • Work in outdoor environment up to 100% of the time. • Works route away from branch location on a continuous basis throughout the day. • Occasionally work in high precarious places. • Work in motor vehicle traffic conditions constantly. • Work environment is usually loud. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact
01/08/2026
Full time
Key Responsibilities: • Operate a residential / recycling collection, side-load and/or rear-load truck, ancillary equipment and hydraulic system to collect solid waste and/or recyclables on specified collection route. • Load solid waste, yard waste and/or recyclables into the rear or side of waste collection vehicle. • Operate equipment on truck to compact trash into vehicle. • Operate truck and equipment using prescribed techniques to eliminate driver-induced mechanical failures. • Complete pre-trip and post-trip safety lane inspections and reports, daily truck report, route sheets and other documentation requested by supervisor daily. • Communicate vehicle mechanical problems to mechanic and supervisor immediately. • Maintain route quality standards as predetermined by management. • Follow all safety standards and equipment checks and precautions in performance of all duties. Comply with all federal, state/provincial, local and company rules on safety and vehicle operation. • Maintain clean vehicle by cleaning cab interior and exterior of vehicle. • Identify, and tag prohibited waste items and remove the items from the waste cart or can. • Manage assigned Helper(s) if applicable. • Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. • Ensure that all required personal protective equipment be worn at all times (i.e., gloves, reflective vest, safety glasses, work boots, etc.) • Report all accidents or incidents to supervisor(s) immediately • Exhibit a professional demeanor, manner and appearance at all times (i.e., meeting customers and/or the general public while on route or in uniform.) • Maintain accurate records of services performed. • Maintain inventory of all container and residential carts and spare parts available and recommend purchase of additional containers, carts and spare parts to supervisor. • Work closely with supervisor to improve routing efficiencies. • May be required to work overtime • Attend safety and branch meetings. • Perform other duties and responsibilities as required or requested by management. Requirements: • High school diploma or general education degree (GED) desired. • Must possess a Commerical Driver's License • Minimum one (1) years of commercial driving experience OR CDL school certificate • Must be able to meet relevant criteria for safety sensitive functions according to Company standards • Must be able to demonstrate the ability to safely drive the truck and operate the equipment Knowledge, Skills and Abilities: • Knowledge of the truck and its components and the basic maintenance Requirements: for safe operation • Ability to control operations of equipment; maneuvering truck into and out of minimum clearance spaces, using mirrors to back distances of approximately 120 feet or more • Ability to recognize unacceptable waste (such as gasoline or other flammable materials) • Ability to communicate effectively with internal and external customers • Ability to read, write, and comprehend associated documents and maps • Ability to understand and follow oral and written instructions • Flexibility to accept and adapt to change as well as the commitment to seek continuous improvement • Ability to exert muscle force to lift, push, pull or carry objects up to 50 pounds repetitively using proper lifting techniques • Ability to coordinate two or more limbs (for example: two arms, two legs, or one leg and one arm) while sitting or standing • Ability to follow all company safety policies and procedures Physical/Mental Demands: • Ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, crawl, talk, hear, climb, balance, and smell. • Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus due to the constant maneuvering of vehicle in tight and high traffic areas. • Ability to regularly lift/move up to 10 pounds, frequently lift/move up to 25 pounds, and occasionally lift/move up to 100 pounds. • Sitting may be required up to 75% of the time due to the primary function of driving. • Ability to work in usually loud conditions. Working Conditions: • Frequently exposed to loud noise, humidity, rainy/stormy, extreme hot and cold weather conditions (depending on season), moving mechanical parts, vibration, toxic and caustic chemicals, fumes and airborne particles • Work in outdoor environment up to 100% of the time. • Works route away from branch location on a continuous basis throughout the day. • Occasionally work in high precarious places. • Work in motor vehicle traffic conditions constantly. • Work environment is usually loud. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact
Spectrum
Manager, Inside Plant (ISP)
Spectrum Palm Desert, California
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to lead Spectrum's Inside Plant Operations staff and facilities? As the Manager, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration. You will manage staff responsible for the reception, and distribution of off-air transport programming utilizing coaxial cable, and fiber optic transmission technologies. You will manage all critical infrastructure design and installation. This includes the installation, construction, operation, and repair of all equipment associated with the headend, hub, colocations and optical transport network (OTN) facilities. Support enterprise end user turn up and activations and manage on-call rotation as necessary. How You'll Make an Impact Ensure structured, consistent, and disciplined execution of work tasks Maintain support and upgrade critical infrastructure hardware, including but not limited to AC/DC power systems, HVAC systems and fire suppression Participate in preparing and executing capex/opex forecasting Responsible for employee lifecycle, including performance management of staff Working Conditions Work in a 24x7, fast-paced environment Exposure to continuous moderate noise What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in engineering or related field, and / or equivalent work experience Experience 8+ years engineering experience 2+ years management / supervisory experience 2+ years project management experience License Must possess and maintain a valid Driver's License with a safe driving record Skills Knowledge of Spectrum products and services and HFC Ability to handle multiple projects, tasks, make decisions, and solve problems while working under pressure Ability to supervise and motivate others Ability to use personal computer and software applications Knowledge of all FCC compliance reports and other rules and regulations Demonstrated understanding of applicable local, state, federal, and OSHA rules and regulations Demonstrated understanding of HVAC and power distribution systems Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code Preferred Qualifications Knowledge of critical facility construction/maintenance EIP505 0 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $98,780.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
01/08/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to lead Spectrum's Inside Plant Operations staff and facilities? As the Manager, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration. You will manage staff responsible for the reception, and distribution of off-air transport programming utilizing coaxial cable, and fiber optic transmission technologies. You will manage all critical infrastructure design and installation. This includes the installation, construction, operation, and repair of all equipment associated with the headend, hub, colocations and optical transport network (OTN) facilities. Support enterprise end user turn up and activations and manage on-call rotation as necessary. How You'll Make an Impact Ensure structured, consistent, and disciplined execution of work tasks Maintain support and upgrade critical infrastructure hardware, including but not limited to AC/DC power systems, HVAC systems and fire suppression Participate in preparing and executing capex/opex forecasting Responsible for employee lifecycle, including performance management of staff Working Conditions Work in a 24x7, fast-paced environment Exposure to continuous moderate noise What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in engineering or related field, and / or equivalent work experience Experience 8+ years engineering experience 2+ years management / supervisory experience 2+ years project management experience License Must possess and maintain a valid Driver's License with a safe driving record Skills Knowledge of Spectrum products and services and HFC Ability to handle multiple projects, tasks, make decisions, and solve problems while working under pressure Ability to supervise and motivate others Ability to use personal computer and software applications Knowledge of all FCC compliance reports and other rules and regulations Demonstrated understanding of applicable local, state, federal, and OSHA rules and regulations Demonstrated understanding of HVAC and power distribution systems Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code Preferred Qualifications Knowledge of critical facility construction/maintenance EIP505 0 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $98,780.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Manager, Inside Plant (ISP)
Spectrum Corpus Christi, Texas
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to lead Spectrum's Inside Plant Operations staff and facilities? As the Manager, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration. You will manage staff responsible for the reception, and distribution of off-air transport programming utilizing coaxial cable, and fiber optic transmission technologies. You will manage all critical infrastructure design and installation. This includes the installation, construction, operation, and repair of all equipment associated with the headend, hub, colocations and optical transport network (OTN) facilities. Support enterprise end user turn up and activations and manage on-call rotation as necessary. How You'll Make an Impact Ensure structured, consistent, and disciplined execution of work tasks Maintain support and upgrade critical infrastructure hardware, including but not limited to AC/DC power systems, HVAC systems and fire suppression Participate in preparing and executing capex/opex forecasting Responsible for employee lifecycle, including performance management of staff Working Conditions Work in a 24x7, fast-paced environment Exposure to continuous moderate noise What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in engineering or related field, and / or equivalent work experience Experience 8+ years engineering experience 2+ years management / supervisory experience 2+ years project management experience License Must possess and maintain a valid Driver's License with a safe driving record Skills Knowledge of Spectrum products and services and HFC Ability to handle multiple projects, tasks, make decisions, and solve problems while working under pressure Ability to supervise and motivate others Ability to use personal computer and software applications Knowledge of all FCC compliance reports and other rules and regulations Demonstrated understanding of applicable local, state, federal, and OSHA rules and regulations Demonstrated understanding of HVAC and power distribution systems Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code Preferred Qualifications Knowledge of critical facility construction/maintenance EIP505 4 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
01/08/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to lead Spectrum's Inside Plant Operations staff and facilities? As the Manager, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration. You will manage staff responsible for the reception, and distribution of off-air transport programming utilizing coaxial cable, and fiber optic transmission technologies. You will manage all critical infrastructure design and installation. This includes the installation, construction, operation, and repair of all equipment associated with the headend, hub, colocations and optical transport network (OTN) facilities. Support enterprise end user turn up and activations and manage on-call rotation as necessary. How You'll Make an Impact Ensure structured, consistent, and disciplined execution of work tasks Maintain support and upgrade critical infrastructure hardware, including but not limited to AC/DC power systems, HVAC systems and fire suppression Participate in preparing and executing capex/opex forecasting Responsible for employee lifecycle, including performance management of staff Working Conditions Work in a 24x7, fast-paced environment Exposure to continuous moderate noise What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in engineering or related field, and / or equivalent work experience Experience 8+ years engineering experience 2+ years management / supervisory experience 2+ years project management experience License Must possess and maintain a valid Driver's License with a safe driving record Skills Knowledge of Spectrum products and services and HFC Ability to handle multiple projects, tasks, make decisions, and solve problems while working under pressure Ability to supervise and motivate others Ability to use personal computer and software applications Knowledge of all FCC compliance reports and other rules and regulations Demonstrated understanding of applicable local, state, federal, and OSHA rules and regulations Demonstrated understanding of HVAC and power distribution systems Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code Preferred Qualifications Knowledge of critical facility construction/maintenance EIP505 4 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Program Specialist-Residential Habilitation
Alliance Adult Care Services Monroeville, Pennsylvania
Alliance Adult Care Services (AACS) Location: Murrysville, PA (Office) Monroeville, PA (Residential Homes) Employment Type: Full-Time 8 am-4 pm Salary: $45,000-$60,000 based on experienceAlliance Adult Care Services (AACS) is seeking a Program Specialist in the Murrysville/Monroeville area to oversee the delivery of licensed residential habilitation services for individuals with intellectual and developmental disabilities across multiple homes within an assigned district. The Program Specialist is responsible for ensuring the implementation, coordination, and monitoring of all Individual Support Plans (ISPs), program goals, and agency policies in accordance with 55 Pa. Code Chapter 6400, Chapter 6100 and Office of Developmental Programs (ODP) requirements. This is a salaried supervisory position that requires schedule flexibility, including evenings, weekends, and participation in the on-call rotation. Due to the supervisory nature of the role, hours may exceed 40 per week as program needs require. Program Oversight & Regulatory Compliance Oversee residential programs to ensure compliance with 55 Pa. Code Chapter 6400, Chapter 6100 and AACS policies and procedures. Monitor service delivery to ensure habilitation services are provided as written in each individual's ISP. Ensure the health, safety, rights, and well-being of all individuals supported. Complete and review all required regulatory documentation, including:Quarterly Progress reviewsResidential assessmentsISP-related documentation Individual Support Planning & Advocacy Maintain fluency in assigned individuals' ISPs, outcomes, risk mitigation plans, and behavior support strategies. Coordinate ISP development, revisions, and outcome monitoring in collaboration with Supports Coordinators, families, and clinical team members. Monitor individual progress and recommend adjustments to goals and outcomes as needed. Serve as a strong advocate for individuals supported, ensuring person-centered practices and rights protection. Supervision & Staff Development Provide direct supervision, coaching, and guidance to Direct Support Professionals (DSPs). Ensure staff are trained and competent in implementing ISP outcomes and support strategies. Conduct regular staff meetings, program reviews, and team meetings as required. Model professional behavior and reinforce expectations related to health, safety, and quality services. Communication & Coordination Maintain effective communication with:Individuals supportedFamilies and guardiansSupports CoordinatorsBehavioral Specialists and clinical providersCommunity partners and service agenciesHealth Care Providers Represent AACS professionally within the community and across human service systems. Required Qualifications Education & Experience The Program Specialist must meet one of the following qualification combinations: Master's degree and 1 year of experience working directly with individuals with intellectual and developmental disabilities Bachelor's degree and 2 years of experience working directly with individuals with intellectual and developmental disabilities Associate's degree or 60 college credits and 4 years of experience working directly with individuals with intellectual and developmental disabilities Additional Requirements Minimum 2 years of experience supporting individuals with IDD. Minimum 1 year of supervisory experience. Strong working knowledge of PA Chapter 6400 and 6100 regulations. Demonstrated ability to implement, monitor, and document ISP outcomes. Excellent verbal and written communication skills. Professional demeanor and commitment to person-centered services. Ability to work flexible schedules, including weekends and on-call rotation. Valid driver's license and reliable transportation. Ability to obtain and maintain required PA clearances (Act 33, Act 34, Act 73). Core Competencies Caring, respectful, and person-centered approach Strong leadership and supervisory skills Commitment to health, safety, and regulatory compliance Ability to plan, organize, and direct the work of others Models expected staff behavior and professionalism Encourages teamwork and recognizes staff contributions Strong listening and problem-solving skills Ability to foster a positive, inclusive home environment Compensation details: 0 Yearly Salary PI4486fd604d8c-8626
01/07/2026
Full time
Alliance Adult Care Services (AACS) Location: Murrysville, PA (Office) Monroeville, PA (Residential Homes) Employment Type: Full-Time 8 am-4 pm Salary: $45,000-$60,000 based on experienceAlliance Adult Care Services (AACS) is seeking a Program Specialist in the Murrysville/Monroeville area to oversee the delivery of licensed residential habilitation services for individuals with intellectual and developmental disabilities across multiple homes within an assigned district. The Program Specialist is responsible for ensuring the implementation, coordination, and monitoring of all Individual Support Plans (ISPs), program goals, and agency policies in accordance with 55 Pa. Code Chapter 6400, Chapter 6100 and Office of Developmental Programs (ODP) requirements. This is a salaried supervisory position that requires schedule flexibility, including evenings, weekends, and participation in the on-call rotation. Due to the supervisory nature of the role, hours may exceed 40 per week as program needs require. Program Oversight & Regulatory Compliance Oversee residential programs to ensure compliance with 55 Pa. Code Chapter 6400, Chapter 6100 and AACS policies and procedures. Monitor service delivery to ensure habilitation services are provided as written in each individual's ISP. Ensure the health, safety, rights, and well-being of all individuals supported. Complete and review all required regulatory documentation, including:Quarterly Progress reviewsResidential assessmentsISP-related documentation Individual Support Planning & Advocacy Maintain fluency in assigned individuals' ISPs, outcomes, risk mitigation plans, and behavior support strategies. Coordinate ISP development, revisions, and outcome monitoring in collaboration with Supports Coordinators, families, and clinical team members. Monitor individual progress and recommend adjustments to goals and outcomes as needed. Serve as a strong advocate for individuals supported, ensuring person-centered practices and rights protection. Supervision & Staff Development Provide direct supervision, coaching, and guidance to Direct Support Professionals (DSPs). Ensure staff are trained and competent in implementing ISP outcomes and support strategies. Conduct regular staff meetings, program reviews, and team meetings as required. Model professional behavior and reinforce expectations related to health, safety, and quality services. Communication & Coordination Maintain effective communication with:Individuals supportedFamilies and guardiansSupports CoordinatorsBehavioral Specialists and clinical providersCommunity partners and service agenciesHealth Care Providers Represent AACS professionally within the community and across human service systems. Required Qualifications Education & Experience The Program Specialist must meet one of the following qualification combinations: Master's degree and 1 year of experience working directly with individuals with intellectual and developmental disabilities Bachelor's degree and 2 years of experience working directly with individuals with intellectual and developmental disabilities Associate's degree or 60 college credits and 4 years of experience working directly with individuals with intellectual and developmental disabilities Additional Requirements Minimum 2 years of experience supporting individuals with IDD. Minimum 1 year of supervisory experience. Strong working knowledge of PA Chapter 6400 and 6100 regulations. Demonstrated ability to implement, monitor, and document ISP outcomes. Excellent verbal and written communication skills. Professional demeanor and commitment to person-centered services. Ability to work flexible schedules, including weekends and on-call rotation. Valid driver's license and reliable transportation. Ability to obtain and maintain required PA clearances (Act 33, Act 34, Act 73). Core Competencies Caring, respectful, and person-centered approach Strong leadership and supervisory skills Commitment to health, safety, and regulatory compliance Ability to plan, organize, and direct the work of others Models expected staff behavior and professionalism Encourages teamwork and recognizes staff contributions Strong listening and problem-solving skills Ability to foster a positive, inclusive home environment Compensation details: 0 Yearly Salary PI4486fd604d8c-8626
Downtown Emergency Service Center
Substance Use Disorder Professional (SUDP) - PACT
Downtown Emergency Service Center Seattle, Washington
Description: Shift: Office Day (8am - 4pm) Days Off: Saturday, Sunday Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About PACT: The Program for Assertive Community Treatment (PACT) is a nationally recognized, evidence-based approach to mental health treatment which utilizes a highly collaborative model to positively impact the lives of individuals challenged by the most severe and persistent mental illnesses. The DESC PACT team is centered in the concept that recovery is more successful when all providers work closely together to provide integrated support services for all aspects of participant's lives, including medication, therapy, social support, employment and housing. Team scheduling requirements reflect this commitment to provide participants with intensive wrap-around, 24/7 services at their homes and in a variety of community settings. Team members provide rotating coverage for 12 hours per day Monday to Friday and 8 hours per day on weekends & holidays. In addition, all team members participate in on-call rotations to provide 24-hour crisis coverage. MAJOR JOB RESPONSIBILITIES: Manage and facilitate PACT's SUD Programming: The PACT model requires the SUDP to divide their time into approximately 80% facilitation of the SUD program and 20% direct case management work. The PACT SUDP will update substance use treatment plans monthly according to the client's identified stage of change and propose effective, evidence-based interventions to meet each stage. Act as the PACT team's subject matter expert for substance use disorders. Provide consultation to other team members regarding SUD issues, treatment, and education, including Harm Reduction best practices. Provide staff training on substance use issues, as appropriate. Provide individual and group substance use disorder (SUD) treatment in office and in community settings using a stage-based treatment model that is non-confrontational, considers interactions of mental illness and substance use, and has client-determined goals. With the client's participation, develop support and treatment plans; facilitate linkages to collaborative resources when appropriate. Plan, organize and facilitate treatment and support groups for clients, as appropriate. Monitor and coordinate replacement of PACT harm reduction supplies. Advocate for client access to community resources and services, ensuring that client needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care. Develop and maintain strong collaborative relationships with DESC staff, and other service and resource organizations to ensure full continuity of care for clients. Participate in psychiatric consultation, supervision, program team meetings and in-service trainings; participate in clinical reviews and case conferences. Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance reviews when assigned. Comply with data gathering/submission requirements, and with applicable program research and evaluation procedures. Participate in verbal de-escalation in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment. Participate in the planning, organizing and facilitating of unit mitigations for clients on your caseload. Unit mitigations are coordinated efforts to support clients with maintaining healthy living conditions. This can include but is not limited to attending care conferences related to unit mitigation, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff to ensure proper work orders are filed in a timely manner, participating in cleaning out clients' units, and documenting barriers to unit mitigation. Collaborate with the greater DESC SUD team by attending the weekly SUD team meeting and consulting with the SUD Clinical Supervisor and SUD Senior Program Manager at least monthly. This is a multidisciplinary role, serving clients with dual diagnoses. Other duties as assigned. Specialty Area: Facilitate PACT's SUD program as described above. Complete and update monthly substance use assessments, according to each client's stage of change for all PACT enrolled clients. Prepare assessments for inpatient treatment programs. Coordinate inpatient treatment referrals through King County. Be comfortable with Harm Reduction and Motivational Interviewing approaches. Living Conditions: Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions. Other: Participate in daily morning meetings, psychiatric consultations, clinical supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences. Comply with the agency's clinical accountability policies and procedures; maintain current, timely and complete clinical records; participate in quality assurance reviews when assigned. Comply with applicable program research and evaluation procedures. Other duties as assigned. Requirements: MINIMUM QUALIFICATIONS: Licensed by the State of Washington as a Substance Use Disorder Professional (SUDP) in good standing. At this time, we can only consider applicants with an active SUDP license issued by the Washington State Department of Health. Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required. Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health or substance use disorder programs. Interest or experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance use disorders, and who are involved in the criminal legal system. Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity. Strong knowledge of relevant community resources and methods for accessing them. Possess strong communication and writing skills. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors. Ability to communicate and work effectively with individuals from diverse backgrounds. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Associates degree or higher in a relevant social science. Strong applicants can demonstrate the ability to be positive in their empathetic responses to all people. Understand the value of meaningful and deep client engagement. Have the potential to acquire the necessary knowledge, attitudes and skills of an effective SUD Counselor. Value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and stressful environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other people by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: . click apply for full job details
01/02/2026
Full time
Description: Shift: Office Day (8am - 4pm) Days Off: Saturday, Sunday Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About PACT: The Program for Assertive Community Treatment (PACT) is a nationally recognized, evidence-based approach to mental health treatment which utilizes a highly collaborative model to positively impact the lives of individuals challenged by the most severe and persistent mental illnesses. The DESC PACT team is centered in the concept that recovery is more successful when all providers work closely together to provide integrated support services for all aspects of participant's lives, including medication, therapy, social support, employment and housing. Team scheduling requirements reflect this commitment to provide participants with intensive wrap-around, 24/7 services at their homes and in a variety of community settings. Team members provide rotating coverage for 12 hours per day Monday to Friday and 8 hours per day on weekends & holidays. In addition, all team members participate in on-call rotations to provide 24-hour crisis coverage. MAJOR JOB RESPONSIBILITIES: Manage and facilitate PACT's SUD Programming: The PACT model requires the SUDP to divide their time into approximately 80% facilitation of the SUD program and 20% direct case management work. The PACT SUDP will update substance use treatment plans monthly according to the client's identified stage of change and propose effective, evidence-based interventions to meet each stage. Act as the PACT team's subject matter expert for substance use disorders. Provide consultation to other team members regarding SUD issues, treatment, and education, including Harm Reduction best practices. Provide staff training on substance use issues, as appropriate. Provide individual and group substance use disorder (SUD) treatment in office and in community settings using a stage-based treatment model that is non-confrontational, considers interactions of mental illness and substance use, and has client-determined goals. With the client's participation, develop support and treatment plans; facilitate linkages to collaborative resources when appropriate. Plan, organize and facilitate treatment and support groups for clients, as appropriate. Monitor and coordinate replacement of PACT harm reduction supplies. Advocate for client access to community resources and services, ensuring that client needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care. Develop and maintain strong collaborative relationships with DESC staff, and other service and resource organizations to ensure full continuity of care for clients. Participate in psychiatric consultation, supervision, program team meetings and in-service trainings; participate in clinical reviews and case conferences. Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance reviews when assigned. Comply with data gathering/submission requirements, and with applicable program research and evaluation procedures. Participate in verbal de-escalation in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment. Participate in the planning, organizing and facilitating of unit mitigations for clients on your caseload. Unit mitigations are coordinated efforts to support clients with maintaining healthy living conditions. This can include but is not limited to attending care conferences related to unit mitigation, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff to ensure proper work orders are filed in a timely manner, participating in cleaning out clients' units, and documenting barriers to unit mitigation. Collaborate with the greater DESC SUD team by attending the weekly SUD team meeting and consulting with the SUD Clinical Supervisor and SUD Senior Program Manager at least monthly. This is a multidisciplinary role, serving clients with dual diagnoses. Other duties as assigned. Specialty Area: Facilitate PACT's SUD program as described above. Complete and update monthly substance use assessments, according to each client's stage of change for all PACT enrolled clients. Prepare assessments for inpatient treatment programs. Coordinate inpatient treatment referrals through King County. Be comfortable with Harm Reduction and Motivational Interviewing approaches. Living Conditions: Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions. Other: Participate in daily morning meetings, psychiatric consultations, clinical supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences. Comply with the agency's clinical accountability policies and procedures; maintain current, timely and complete clinical records; participate in quality assurance reviews when assigned. Comply with applicable program research and evaluation procedures. Other duties as assigned. Requirements: MINIMUM QUALIFICATIONS: Licensed by the State of Washington as a Substance Use Disorder Professional (SUDP) in good standing. At this time, we can only consider applicants with an active SUDP license issued by the Washington State Department of Health. Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required. Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health or substance use disorder programs. Interest or experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance use disorders, and who are involved in the criminal legal system. Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity. Strong knowledge of relevant community resources and methods for accessing them. Possess strong communication and writing skills. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors. Ability to communicate and work effectively with individuals from diverse backgrounds. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Associates degree or higher in a relevant social science. Strong applicants can demonstrate the ability to be positive in their empathetic responses to all people. Understand the value of meaningful and deep client engagement. Have the potential to acquire the necessary knowledge, attitudes and skills of an effective SUD Counselor. Value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and stressful environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other people by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: . click apply for full job details
Licensed Psychological Associate
PermiaCare Midland, Texas
Job Number: 475 Location : Midland/Odessa Supervises : N FLSA : Exempt Division : IDD Salary: $80 an hour. Shift : PT; may require a flexible work schedule; Assigned work hours may change as the needs of the agency and clients change Driving required : Y Travel required : Y Settings : office POSITION SUMMARY/JOB PURPOSE: The Licensed Psychological Associate (LPA) conducts assessments using an approved testing tool to determine if individuals qualify for intellectual and developmental disability (IDD) services. The testing incorporates school documents, such as IEP, ARD, and FIE to endorse, confirm or complete an initial formal evaluation. This position also incorporates medical diagnosis in the evaluation. The LPA will complete full evaluations when the individual has never been formally evaluated. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: Master's Degree from accredited college or university in Clinical Counseling, School Psychology or Education. Experience Required: At least 1 year experience working with individuals with IDD or mental illness. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Licensed in Texas as Licensed Psychological Associate (LPA) or Licensed Specialist in School Psychology (LSSP). ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct evaluations to determine if the individual qualifies for IDD services. Assess adaptive behavior using appropriate assessment tools. Prepare Determination of Intellectual Disability report using HHSC best practices guidelines. Ensure face to face interview and assessments. Contact individuals promptly to set up appointments. Meet unit performance measures or targets. Enter accurate and appropriate documentation of services within timeframe required. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other LPA staff as needed. Observe, assess and develop methods of changing behavior for those with behavioral needs through a Behavior Support Plan. Monitor progress and review Behavior Support Plans as needed. Provide translation, if applicable. Participate in team meeting or staffings. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Knowledge of the IDD diagnosis and related conditions Ability to conduct meetings and trainings. Ability to locate the diagnostic codes that are associated with IDD and related conditions. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing. Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Knowledge of trauma informed theories, principles and practices. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements. Ability to work independently. Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. Ability to maintain highly confidential information. Ability to remain calm in stressful situations. Ability to plan and schedule work and implement directives without constant supervision. Model professionalism by appropriate dress, language, ethics and work habits. Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served. PHYSICAL REQUIREMENTS: Abilities Required: Light Lifting, under 15 lbs Light Carrying, under 15 lbs Walking Standing Sitting Operating office equipment Operating motor vehicle Ability to see Identify colors Depth perception needed Hearing (with aid) Hearing (without aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travel after hours and overnight. WORKSITE CONDITIONS: Travel Inside Working closely with others Working alone ADA Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EEO Statement: PermiaCare is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law. This job description is not designed to cover or contain a comprehensive list of duties, activities or responsibilities that are required of the employee for this job. Duties, activities and responsibilities may change or new ones may be assigned at any time with or without notice. This job description does not constitute an employment contract with PermiaCare. Employment is at-will. PM22 PIb97f5-
01/02/2026
Full time
Job Number: 475 Location : Midland/Odessa Supervises : N FLSA : Exempt Division : IDD Salary: $80 an hour. Shift : PT; may require a flexible work schedule; Assigned work hours may change as the needs of the agency and clients change Driving required : Y Travel required : Y Settings : office POSITION SUMMARY/JOB PURPOSE: The Licensed Psychological Associate (LPA) conducts assessments using an approved testing tool to determine if individuals qualify for intellectual and developmental disability (IDD) services. The testing incorporates school documents, such as IEP, ARD, and FIE to endorse, confirm or complete an initial formal evaluation. This position also incorporates medical diagnosis in the evaluation. The LPA will complete full evaluations when the individual has never been formally evaluated. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: Master's Degree from accredited college or university in Clinical Counseling, School Psychology or Education. Experience Required: At least 1 year experience working with individuals with IDD or mental illness. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Licensed in Texas as Licensed Psychological Associate (LPA) or Licensed Specialist in School Psychology (LSSP). ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct evaluations to determine if the individual qualifies for IDD services. Assess adaptive behavior using appropriate assessment tools. Prepare Determination of Intellectual Disability report using HHSC best practices guidelines. Ensure face to face interview and assessments. Contact individuals promptly to set up appointments. Meet unit performance measures or targets. Enter accurate and appropriate documentation of services within timeframe required. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other LPA staff as needed. Observe, assess and develop methods of changing behavior for those with behavioral needs through a Behavior Support Plan. Monitor progress and review Behavior Support Plans as needed. Provide translation, if applicable. Participate in team meeting or staffings. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Knowledge of the IDD diagnosis and related conditions Ability to conduct meetings and trainings. Ability to locate the diagnostic codes that are associated with IDD and related conditions. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing. Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Knowledge of trauma informed theories, principles and practices. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements. Ability to work independently. Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. Ability to maintain highly confidential information. Ability to remain calm in stressful situations. Ability to plan and schedule work and implement directives without constant supervision. Model professionalism by appropriate dress, language, ethics and work habits. Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served. PHYSICAL REQUIREMENTS: Abilities Required: Light Lifting, under 15 lbs Light Carrying, under 15 lbs Walking Standing Sitting Operating office equipment Operating motor vehicle Ability to see Identify colors Depth perception needed Hearing (with aid) Hearing (without aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travel after hours and overnight. WORKSITE CONDITIONS: Travel Inside Working closely with others Working alone ADA Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EEO Statement: PermiaCare is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law. This job description is not designed to cover or contain a comprehensive list of duties, activities or responsibilities that are required of the employee for this job. Duties, activities and responsibilities may change or new ones may be assigned at any time with or without notice. This job description does not constitute an employment contract with PermiaCare. Employment is at-will. PM22 PIb97f5-
Installation & Repair Technician - New Lenox, IL
Clearwave Fiber LLC New Lenox, Illinois
Description: We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. As a Installation & Repair Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants. What you will do: Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, and measures fiber optic signal strength using test equipment from street to house. Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service. Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers. Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM). Maintains vaults and taps as needed. Reports any maintenance required to supervisor Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices. Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging. Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs. Performs other related duties as assigned. Requirements: What you will need: (Only candidates who meet the minimum qualifications will be considered.) High School graduate or General Education Diploma Telecommunications (Fiber Optic, Telephone, CATV) experience preferred Ability to communicate effectively with customers, employees and management Valid driver's license with history of safe driving record Knowledge of current industry-related terminology, procedures, and equipment preferred Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces. Must be able to work from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Competitive Pay ($20-28/hour DOE) Lucrative bonus plan Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid Time Off 401(k) Employee Assistance Plan Employee Referral Plan Additional Perks Free services, if living within service area Tuition reimbursement Associate recognition program Advancement opportunities Collaborative work environment Our Core Values: Purpose - We are about more than ourselves. Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability PI3de9976d57dd-8498
01/01/2026
Full time
Description: We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. As a Installation & Repair Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants. What you will do: Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, and measures fiber optic signal strength using test equipment from street to house. Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service. Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers. Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM). Maintains vaults and taps as needed. Reports any maintenance required to supervisor Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices. Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging. Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs. Performs other related duties as assigned. Requirements: What you will need: (Only candidates who meet the minimum qualifications will be considered.) High School graduate or General Education Diploma Telecommunications (Fiber Optic, Telephone, CATV) experience preferred Ability to communicate effectively with customers, employees and management Valid driver's license with history of safe driving record Knowledge of current industry-related terminology, procedures, and equipment preferred Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces. Must be able to work from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Competitive Pay ($20-28/hour DOE) Lucrative bonus plan Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid Time Off 401(k) Employee Assistance Plan Employee Referral Plan Additional Perks Free services, if living within service area Tuition reimbursement Associate recognition program Advancement opportunities Collaborative work environment Our Core Values: Purpose - We are about more than ourselves. Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability PI3de9976d57dd-8498
Installation & Repair Technician - Mokena, IL
Clearwave Fiber LLC Mokena, Illinois
Description: We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. As a Installation & Repair Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants. What you will do: Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, and measures fiber optic signal strength using test equipment from street to house. Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service. Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers. Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM). Maintains vaults and taps as needed. Reports any maintenance required to supervisor Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices. Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging. Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs. Performs other related duties as assigned. Requirements: What you will need: (Only candidates who meet the minimum qualifications will be considered.) High School graduate or General Education Diploma Telecommunications (Fiber Optic, Telephone, CATV) experience preferred Ability to communicate effectively with customers, employees and management Valid driver's license with history of safe driving record Knowledge of current industry-related terminology, procedures, and equipment preferred Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces. Must be able to work from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Competitive Pay ($20-28/hour DOE) Lucrative bonus plan Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid Time Off 401(k) Employee Assistance Plan Employee Referral Plan Additional Perks Free services, if living within service area Tuition reimbursement Associate recognition program Advancement opportunities Collaborative work environment Our Core Values: Purpose - We are about more than ourselves. Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability PIab5af9122a6c-1990
01/01/2026
Full time
Description: We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. As a Installation & Repair Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants. What you will do: Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, and measures fiber optic signal strength using test equipment from street to house. Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service. Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers. Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM). Maintains vaults and taps as needed. Reports any maintenance required to supervisor Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices. Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging. Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs. Performs other related duties as assigned. Requirements: What you will need: (Only candidates who meet the minimum qualifications will be considered.) High School graduate or General Education Diploma Telecommunications (Fiber Optic, Telephone, CATV) experience preferred Ability to communicate effectively with customers, employees and management Valid driver's license with history of safe driving record Knowledge of current industry-related terminology, procedures, and equipment preferred Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces. Must be able to work from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Competitive Pay ($20-28/hour DOE) Lucrative bonus plan Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid Time Off 401(k) Employee Assistance Plan Employee Referral Plan Additional Perks Free services, if living within service area Tuition reimbursement Associate recognition program Advancement opportunities Collaborative work environment Our Core Values: Purpose - We are about more than ourselves. Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability PIab5af9122a6c-1990
Installation & Repair Technician - Panama City
Clearwave Fiber LLC Panama City, Florida
Description: We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. As a Installation & Repair Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants. What you will do: Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, and measures fiber optic signal strength using test equipment from street to house. Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service. Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers. Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM). Maintains vaults and taps as needed. Reports any maintenance required to supervisor Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices. Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging. Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs. Performs other related duties as assigned. Requirements: What you will need: (Only candidates who meet the minimum qualifications will be considered.) High School graduate or General Education Diploma Telecommunications (Fiber Optic, Telephone, CATV) experience preferred Ability to communicate effectively with customers, employees and management Valid driver's license with history of safe driving record Knowledge of current industry-related terminology, procedures, and equipment preferred Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces. Must be able to work from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Lucrative bonus plans Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid Time Off 401(k) Employee Assistance Plan Employee Referral Plan Additional Perks Free services, if living within service area Tuition reimbursement Associate recognition program Advancement opportunities Collaborative work environment Our Core Values: Purpose - We are about more than ourselves. Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability PIf7d6b2b6fc22-1987
01/01/2026
Full time
Description: We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. As a Installation & Repair Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants. What you will do: Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, and measures fiber optic signal strength using test equipment from street to house. Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service. Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers. Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM). Maintains vaults and taps as needed. Reports any maintenance required to supervisor Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices. Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging. Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs. Performs other related duties as assigned. Requirements: What you will need: (Only candidates who meet the minimum qualifications will be considered.) High School graduate or General Education Diploma Telecommunications (Fiber Optic, Telephone, CATV) experience preferred Ability to communicate effectively with customers, employees and management Valid driver's license with history of safe driving record Knowledge of current industry-related terminology, procedures, and equipment preferred Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces. Must be able to work from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Lucrative bonus plans Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid Time Off 401(k) Employee Assistance Plan Employee Referral Plan Additional Perks Free services, if living within service area Tuition reimbursement Associate recognition program Advancement opportunities Collaborative work environment Our Core Values: Purpose - We are about more than ourselves. Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability PIf7d6b2b6fc22-1987
Installation & Repair Technician - Morton Grove, IL
Clearwave Fiber LLC Morton Grove, Illinois
Description: We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. As a Installation & Repair Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants. What you will do: Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, and measures fiber optic signal strength using test equipment from street to house. Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service. Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers. Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM). Maintains vaults and taps as needed. Reports any maintenance required to supervisor Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices. Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging. Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs. Performs other related duties as assigned. Requirements: What you will need: (Only candidates who meet the minimum qualifications will be considered.) High School graduate or General Education Diploma Telecommunications (Fiber Optic, Telephone, CATV) experience preferred Ability to communicate effectively with customers, employees and management Valid driver's license with history of safe driving record Knowledge of current industry-related terminology, procedures, and equipment preferred Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces. Must be able to work from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Competitive Pay ($20-28/hour DOE) Lucrative bonus plan Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid Time Off 401(k) Employee Assistance Plan Employee Referral Plan Additional Perks Free services, if living within service area Tuition reimbursement Associate recognition program Advancement opportunities Collaborative work environment Our Core Values: Purpose - We are about more than ourselves. Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability PId933c7895ec6-1991
01/01/2026
Full time
Description: We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. As a Installation & Repair Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants. What you will do: Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, and measures fiber optic signal strength using test equipment from street to house. Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service. Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers. Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM). Maintains vaults and taps as needed. Reports any maintenance required to supervisor Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices. Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging. Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs. Performs other related duties as assigned. Requirements: What you will need: (Only candidates who meet the minimum qualifications will be considered.) High School graduate or General Education Diploma Telecommunications (Fiber Optic, Telephone, CATV) experience preferred Ability to communicate effectively with customers, employees and management Valid driver's license with history of safe driving record Knowledge of current industry-related terminology, procedures, and equipment preferred Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces. Must be able to work from a ladder while using the required hand tools Additional Qualifications Desired: Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Competitive Pay ($20-28/hour DOE) Lucrative bonus plan Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid Time Off 401(k) Employee Assistance Plan Employee Referral Plan Additional Perks Free services, if living within service area Tuition reimbursement Associate recognition program Advancement opportunities Collaborative work environment Our Core Values: Purpose - We are about more than ourselves. Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability PId933c7895ec6-1991
Supervisor, Installation & Repair
Clearwave Fiber LLC Mokena, Illinois
Description: Make an Impact. Lead a Team. Build Something That Lasts. At Clearwave Fiber, we're building more than a network - we're building stronger communities. When people can connect, work, learn, and thrive, the entire community moves forward. That's our purpose, and we back it up with action, accountability, and heart. We are looking for an Installation & Repair Supervisor who takes charge, solves problems without drama, and leads from the front. This role is for someone who can coach a team, uphold standards, and roll up their sleeves when needed - all while delivering a consistently excellent customer experience. If you thrive in fast-moving field environments, know your fiber from your coax, and can motivate a team to deliver quality work every time, this is your opportunity. What You'll Do Lead, coach, and support a team of skilled technicians responsible for installing and repairing voice, video, broadband, and fiber services. Oversee day-to-day field operations, scheduling, service orders, preventive maintenance, and troubleshooting. Ensure high-quality workmanship, safety compliance, and timely completion of work. Conduct quality control assessments and audits to keep work standards high and repeat truck rolls low. Serve as the go-between for Operations, Sales, Engineering, and Customers - keeping everyone aligned and informed. Analyze trouble tickets and productivity data to identify wins, gaps, and opportunities for improvement. Train and develop technicians on evolving fiber and fixed wireless technologies. Model professional behavior and create a team culture of accountability, pride, and ownership. Take part in hiring, performance feedback, coaching, and recognition. Maintain accurate reporting, inventory accountability, crew schedules, and compliance documentation. Jump in to support other Clearwave markets as needed. Requirements: What You Bring 5+ years in telecommunications installation, repair, construction, or field operations. Strong knowledge of copper, HFC, GPON, Fiber-to-the-Home systems, and broadband provisioning. Experience leading, training, or mentoring field teams - formal supervisor experience a plus. Solid understanding of AC/DC theory and safe work practices. Strong problem-solving skills - you see issues, own them, and fix them. Organizational and time management skills that would make even the most chaotic day look effortless. Ability to communicate clearly and confidently - written, verbal, and in the field. A clean driving record, valid license, and willingness to work flexible hours as needed. Physical & Work Environment This is not a desk job. You will: Walk job sites, climb ladders, work in attics, yards, easements, and outdoor environments. Work with small components, tools, and testing equipment. Lift equipment up to 90 lbs when needed. Work safely around electrical and utility structures - safety first, always. If you want a role where your work directly impacts customers and communities - and your leadership shapes the next generation of field technicians - this is your seat at the table. Benefits: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Annual Salary $68-$85k DOE Lucrative bonus plan Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid Time Off 401(k) with matching and vested immediately Employee Assistance Plan Employee Referral Plan Additional Perks Free services, if living within service area Associate recognition program Advancement opportunities Collaborative work environment Our Core Values: Purpose - We are about more than ourselves. Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability PIb5d2ba59eb7d-1988
01/01/2026
Full time
Description: Make an Impact. Lead a Team. Build Something That Lasts. At Clearwave Fiber, we're building more than a network - we're building stronger communities. When people can connect, work, learn, and thrive, the entire community moves forward. That's our purpose, and we back it up with action, accountability, and heart. We are looking for an Installation & Repair Supervisor who takes charge, solves problems without drama, and leads from the front. This role is for someone who can coach a team, uphold standards, and roll up their sleeves when needed - all while delivering a consistently excellent customer experience. If you thrive in fast-moving field environments, know your fiber from your coax, and can motivate a team to deliver quality work every time, this is your opportunity. What You'll Do Lead, coach, and support a team of skilled technicians responsible for installing and repairing voice, video, broadband, and fiber services. Oversee day-to-day field operations, scheduling, service orders, preventive maintenance, and troubleshooting. Ensure high-quality workmanship, safety compliance, and timely completion of work. Conduct quality control assessments and audits to keep work standards high and repeat truck rolls low. Serve as the go-between for Operations, Sales, Engineering, and Customers - keeping everyone aligned and informed. Analyze trouble tickets and productivity data to identify wins, gaps, and opportunities for improvement. Train and develop technicians on evolving fiber and fixed wireless technologies. Model professional behavior and create a team culture of accountability, pride, and ownership. Take part in hiring, performance feedback, coaching, and recognition. Maintain accurate reporting, inventory accountability, crew schedules, and compliance documentation. Jump in to support other Clearwave markets as needed. Requirements: What You Bring 5+ years in telecommunications installation, repair, construction, or field operations. Strong knowledge of copper, HFC, GPON, Fiber-to-the-Home systems, and broadband provisioning. Experience leading, training, or mentoring field teams - formal supervisor experience a plus. Solid understanding of AC/DC theory and safe work practices. Strong problem-solving skills - you see issues, own them, and fix them. Organizational and time management skills that would make even the most chaotic day look effortless. Ability to communicate clearly and confidently - written, verbal, and in the field. A clean driving record, valid license, and willingness to work flexible hours as needed. Physical & Work Environment This is not a desk job. You will: Walk job sites, climb ladders, work in attics, yards, easements, and outdoor environments. Work with small components, tools, and testing equipment. Lift equipment up to 90 lbs when needed. Work safely around electrical and utility structures - safety first, always. If you want a role where your work directly impacts customers and communities - and your leadership shapes the next generation of field technicians - this is your seat at the table. Benefits: Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as: Annual Salary $68-$85k DOE Lucrative bonus plan Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid Time Off 401(k) with matching and vested immediately Employee Assistance Plan Employee Referral Plan Additional Perks Free services, if living within service area Associate recognition program Advancement opportunities Collaborative work environment Our Core Values: Purpose - We are about more than ourselves. Ownership - We are owners. Courage - We embrace challenge. Resourcefulness - We find a way. Simplicity - We focus on what matters. About us: Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor. Pre-hire Processes: Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability PIb5d2ba59eb7d-1988

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