Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
01/10/2026
Full time
Job Description A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. Position structure Reports to and managed by the Program s GM Leadership Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their program Lead by example through field coaching, account development, and community activities Created a positive culture of growth and development Strategy Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment Customer Service Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS business Review and provide guidance on program-related customer complaints. Support and develop quality improvement initiatives based on internal and external survey results and time in field MAKM (Measurement, Analysis, and Knowledge Management) Admissions-focused process improvement project management for the program Admissions Performance KPI (Can change based on national direction): Length of Intake/Same Day Admit Speed to Referral/Appointment Training Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets Workforce Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard Operations Compliance with AM required duties as here and within training materials Audits: Daily, weekly, monthly, quarterly and annual Monthly program, region, division and national meetings Budget and operation expense and performance management Results Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: 5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferred Ability to work on various assignments simultaneously Knowledge of industry policies and practices Ability to motivate and develop others Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) Demonstrates experiences of developing strategies and solutions to improve Admissions performance Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set EDUCATION Requires completion of accredited Nurse Practitioner program. State licensure is also required. Certification & Licensure: Current RN/NP license Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Include Competitive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with numerous investment options and generous company match Cancer and/or critical illness benefit Tuition Reimbursement Paid Time Off Employee Assistance Program Legal Insurance Roadside Assistance
Job Overview: Keurig Dr Pepper is seeking a Senior Director, Enterprise Architecture who is proactive and highly collaborative to help guide our leaders, product managers, product owners and distributed product delivery teams to align the capabilities and technology strategies required to enable business goals and objectives. The Senior Director, Enterprise Architecture positions EA as a key enabler for driving and enhancing IT and business capabilities by providing a holistic view of the IT architecture and by communicating and measuring the value of Enterprise Architecture services. This individual will drive the overall Enterprise Architecture programs, frameworks, guiding principles, and maintain technology standards and design best practices. This role is pivotal in shaping the company's technology vision and ensuring that Enterprise Architecture initiatives directly support business growth and operational excellence. What you will do: As the Senior Director, Enterprise Architecture, you will: Establish metrics to demonstrate and advance the value of the Enterprise Architecture practice and coach and develop Domain Architects and Solution Architects to perform their roles Promote alignment of the capabilities required to support KDP goals and objectives, target state architecture, and rolling three-year capability roadmaps Maximize IT investments by facilitating leverage and reuse of existing technology solutions and reducing the cost, complexity and future proofing the IT landscape Develop an IT architecture that can scale and adjust to evolving business requirements and technological progress, while promoting Enterprise Architecture principles and technology standards to inform decision-making Formalize application portfolio management, technology rationalization, and technology life cycle management programs and identify cost optimization and technology/security risk opportunities and incorporate them into Annual Operating Plans Guide solution architecture for product teams and AOP initiatives by understanding technical impact to the architecture, evolving conceptual architecture, developing high level design, and ensuring detailed designs align with Enterprise Architecture direction Assess impact to the IT architecture and business benefits of emerging technologies and a realistic and actionable roadmap to adopt if appropriate Who you are: Expert knowledge of system development lifecycle (SDLC) methodologies (e.g., waterfall, spiral, SAFe, Agile, rapid prototyping, DevOps, etc.) Proven mastery of Enterprise Architecture domains spanning SaaS, cloud infrastructure (IaaS/PaaS), service-oriented architecture, API integration, microservices, automation frameworks, and data analytics platforms Ability to simplify complex technical topics and drive a culture of enablement and help accelerate the business and IT agenda while driving effectiveness and efficiencies across the organization Expert knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management Deep knowledge of basic graphical modeling approaches, tools, and model repositories. Expert skills in maintaining collaborative relationships, influence leadership, executive communication which reaches the intended audience Proven ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to communicate with and work across diverse stakeholders, including those in an outsourced environment Proven ability to analyze and translate future-state business capabilities and requirements into information architecture requirements Proven ability to support development of teammates by sharing knowledge and experience Total Rewards: Salary Range: $240,000 - $264,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: Minimum Qualifications/Requirements: Master's or Bachelor's degree in related field (e.g., Computer Science, Computer Engineering, Electrical Engineering, Information Technology, System Analysis, etc.) or equivalent combination of education and work experience Multiple years of experience in leading an Enterprise Architecture team Typically, 10+ years of experience in IT and business/industry including strategic and operations planning Typically, 10+ years of experience in at least three disciplines, such as business, information, solution, or technical architecture, application development, middleware, information analysis, database management, or operations Experience in working in multiple, diverse technologies and processing environments. Native-level proficiency/fluent in English Experience in DevOps and Agile technology environments Licenses and Certifications Required: N/A Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
01/10/2026
Full time
Job Overview: Keurig Dr Pepper is seeking a Senior Director, Enterprise Architecture who is proactive and highly collaborative to help guide our leaders, product managers, product owners and distributed product delivery teams to align the capabilities and technology strategies required to enable business goals and objectives. The Senior Director, Enterprise Architecture positions EA as a key enabler for driving and enhancing IT and business capabilities by providing a holistic view of the IT architecture and by communicating and measuring the value of Enterprise Architecture services. This individual will drive the overall Enterprise Architecture programs, frameworks, guiding principles, and maintain technology standards and design best practices. This role is pivotal in shaping the company's technology vision and ensuring that Enterprise Architecture initiatives directly support business growth and operational excellence. What you will do: As the Senior Director, Enterprise Architecture, you will: Establish metrics to demonstrate and advance the value of the Enterprise Architecture practice and coach and develop Domain Architects and Solution Architects to perform their roles Promote alignment of the capabilities required to support KDP goals and objectives, target state architecture, and rolling three-year capability roadmaps Maximize IT investments by facilitating leverage and reuse of existing technology solutions and reducing the cost, complexity and future proofing the IT landscape Develop an IT architecture that can scale and adjust to evolving business requirements and technological progress, while promoting Enterprise Architecture principles and technology standards to inform decision-making Formalize application portfolio management, technology rationalization, and technology life cycle management programs and identify cost optimization and technology/security risk opportunities and incorporate them into Annual Operating Plans Guide solution architecture for product teams and AOP initiatives by understanding technical impact to the architecture, evolving conceptual architecture, developing high level design, and ensuring detailed designs align with Enterprise Architecture direction Assess impact to the IT architecture and business benefits of emerging technologies and a realistic and actionable roadmap to adopt if appropriate Who you are: Expert knowledge of system development lifecycle (SDLC) methodologies (e.g., waterfall, spiral, SAFe, Agile, rapid prototyping, DevOps, etc.) Proven mastery of Enterprise Architecture domains spanning SaaS, cloud infrastructure (IaaS/PaaS), service-oriented architecture, API integration, microservices, automation frameworks, and data analytics platforms Ability to simplify complex technical topics and drive a culture of enablement and help accelerate the business and IT agenda while driving effectiveness and efficiencies across the organization Expert knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management Deep knowledge of basic graphical modeling approaches, tools, and model repositories. Expert skills in maintaining collaborative relationships, influence leadership, executive communication which reaches the intended audience Proven ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to communicate with and work across diverse stakeholders, including those in an outsourced environment Proven ability to analyze and translate future-state business capabilities and requirements into information architecture requirements Proven ability to support development of teammates by sharing knowledge and experience Total Rewards: Salary Range: $240,000 - $264,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: Minimum Qualifications/Requirements: Master's or Bachelor's degree in related field (e.g., Computer Science, Computer Engineering, Electrical Engineering, Information Technology, System Analysis, etc.) or equivalent combination of education and work experience Multiple years of experience in leading an Enterprise Architecture team Typically, 10+ years of experience in IT and business/industry including strategic and operations planning Typically, 10+ years of experience in at least three disciplines, such as business, information, solution, or technical architecture, application development, middleware, information analysis, database management, or operations Experience in working in multiple, diverse technologies and processing environments. Native-level proficiency/fluent in English Experience in DevOps and Agile technology environments Licenses and Certifications Required: N/A Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
Job Overview: Keurig Dr Pepper is seeking a Senior Director, Enterprise Architecture who is proactive and highly collaborative to help guide our leaders, product managers, product owners and distributed product delivery teams to align the capabilities and technology strategies required to enable business goals and objectives. The Senior Director, Enterprise Architecture positions EA as a key enabler for driving and enhancing IT and business capabilities by providing a holistic view of the IT architecture and by communicating and measuring the value of Enterprise Architecture services. This individual will drive the overall Enterprise Architecture programs, frameworks, guiding principles, and maintain technology standards and design best practices. This role is pivotal in shaping the company's technology vision and ensuring that Enterprise Architecture initiatives directly support business growth and operational excellence. What you will do: As the Senior Director, Enterprise Architecture, you will: Establish metrics to demonstrate and advance the value of the Enterprise Architecture practice and coach and develop Domain Architects and Solution Architects to perform their roles Promote alignment of the capabilities required to support KDP goals and objectives, target state architecture, and rolling three-year capability roadmaps Maximize IT investments by facilitating leverage and reuse of existing technology solutions and reducing the cost, complexity and future proofing the IT landscape Develop an IT architecture that can scale and adjust to evolving business requirements and technological progress, while promoting Enterprise Architecture principles and technology standards to inform decision-making Formalize application portfolio management, technology rationalization, and technology life cycle management programs and identify cost optimization and technology/security risk opportunities and incorporate them into Annual Operating Plans Guide solution architecture for product teams and AOP initiatives by understanding technical impact to the architecture, evolving conceptual architecture, developing high level design, and ensuring detailed designs align with Enterprise Architecture direction Assess impact to the IT architecture and business benefits of emerging technologies and a realistic and actionable roadmap to adopt if appropriate Who you are: Expert knowledge of system development lifecycle (SDLC) methodologies (e.g., waterfall, spiral, SAFe, Agile, rapid prototyping, DevOps, etc.) Proven mastery of Enterprise Architecture domains spanning SaaS, cloud infrastructure (IaaS/PaaS), service-oriented architecture, API integration, microservices, automation frameworks, and data analytics platforms Ability to simplify complex technical topics and drive a culture of enablement and help accelerate the business and IT agenda while driving effectiveness and efficiencies across the organization Expert knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management Deep knowledge of basic graphical modeling approaches, tools, and model repositories. Expert skills in maintaining collaborative relationships, influence leadership, executive communication which reaches the intended audience Proven ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to communicate with and work across diverse stakeholders, including those in an outsourced environment Proven ability to analyze and translate future-state business capabilities and requirements into information architecture requirements Proven ability to support development of teammates by sharing knowledge and experience Total Rewards: Salary Range: $240,000 - $264,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: Minimum Qualifications/Requirements: Master's or Bachelor's degree in related field (e.g., Computer Science, Computer Engineering, Electrical Engineering, Information Technology, System Analysis, etc.) or equivalent combination of education and work experience Multiple years of experience in leading an Enterprise Architecture team Typically, 10+ years of experience in IT and business/industry including strategic and operations planning Typically, 10+ years of experience in at least three disciplines, such as business, information, solution, or technical architecture, application development, middleware, information analysis, database management, or operations Experience in working in multiple, diverse technologies and processing environments. Native-level proficiency/fluent in English Experience in DevOps and Agile technology environments Licenses and Certifications Required: N/A Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
01/10/2026
Full time
Job Overview: Keurig Dr Pepper is seeking a Senior Director, Enterprise Architecture who is proactive and highly collaborative to help guide our leaders, product managers, product owners and distributed product delivery teams to align the capabilities and technology strategies required to enable business goals and objectives. The Senior Director, Enterprise Architecture positions EA as a key enabler for driving and enhancing IT and business capabilities by providing a holistic view of the IT architecture and by communicating and measuring the value of Enterprise Architecture services. This individual will drive the overall Enterprise Architecture programs, frameworks, guiding principles, and maintain technology standards and design best practices. This role is pivotal in shaping the company's technology vision and ensuring that Enterprise Architecture initiatives directly support business growth and operational excellence. What you will do: As the Senior Director, Enterprise Architecture, you will: Establish metrics to demonstrate and advance the value of the Enterprise Architecture practice and coach and develop Domain Architects and Solution Architects to perform their roles Promote alignment of the capabilities required to support KDP goals and objectives, target state architecture, and rolling three-year capability roadmaps Maximize IT investments by facilitating leverage and reuse of existing technology solutions and reducing the cost, complexity and future proofing the IT landscape Develop an IT architecture that can scale and adjust to evolving business requirements and technological progress, while promoting Enterprise Architecture principles and technology standards to inform decision-making Formalize application portfolio management, technology rationalization, and technology life cycle management programs and identify cost optimization and technology/security risk opportunities and incorporate them into Annual Operating Plans Guide solution architecture for product teams and AOP initiatives by understanding technical impact to the architecture, evolving conceptual architecture, developing high level design, and ensuring detailed designs align with Enterprise Architecture direction Assess impact to the IT architecture and business benefits of emerging technologies and a realistic and actionable roadmap to adopt if appropriate Who you are: Expert knowledge of system development lifecycle (SDLC) methodologies (e.g., waterfall, spiral, SAFe, Agile, rapid prototyping, DevOps, etc.) Proven mastery of Enterprise Architecture domains spanning SaaS, cloud infrastructure (IaaS/PaaS), service-oriented architecture, API integration, microservices, automation frameworks, and data analytics platforms Ability to simplify complex technical topics and drive a culture of enablement and help accelerate the business and IT agenda while driving effectiveness and efficiencies across the organization Expert knowledge of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management Deep knowledge of basic graphical modeling approaches, tools, and model repositories. Expert skills in maintaining collaborative relationships, influence leadership, executive communication which reaches the intended audience Proven ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to communicate with and work across diverse stakeholders, including those in an outsourced environment Proven ability to analyze and translate future-state business capabilities and requirements into information architecture requirements Proven ability to support development of teammates by sharing knowledge and experience Total Rewards: Salary Range: $240,000 - $264,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: Minimum Qualifications/Requirements: Master's or Bachelor's degree in related field (e.g., Computer Science, Computer Engineering, Electrical Engineering, Information Technology, System Analysis, etc.) or equivalent combination of education and work experience Multiple years of experience in leading an Enterprise Architecture team Typically, 10+ years of experience in IT and business/industry including strategic and operations planning Typically, 10+ years of experience in at least three disciplines, such as business, information, solution, or technical architecture, application development, middleware, information analysis, database management, or operations Experience in working in multiple, diverse technologies and processing environments. Native-level proficiency/fluent in English Experience in DevOps and Agile technology environments Licenses and Certifications Required: N/A Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $189,000.00 - $260,000.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Role and Responsibilities Director,M&A and Strategic Investments, CBD Legal. This position would be in our Corporate Business Development (CBD) Legal group, and would report to the Managing Director, CBD Legal. Deal Counsel. The attorney's primary role would be as deal counsel supporting all aspects of the Corporate Business Development group's activities, including mergers, acquisitions, divestitures, joint ventures and other strategic investments. Specifically, the attorney would be involved in: Review M&A pipeline review decks and drive regulatory assessment review by antitrust, CFIUS and FDI counsel of potential transactions, including coordinating input from the applicable business unit leaders and technologists Prepare and negotiate non-disclosure agreements Work with internal tax and finance groups and external counsel on transaction structuring Prepare and advise the deal team regarding the negotiation of term sheets Conduct and coordinate due diligence investigations, including coordinating with Legal & Compliance Organization (LCO) groups and with IP counsel Prepare legal and IP due diligence report-outs for the business and deal team Work with outside counsel on preparation of definitive transaction documentation, working with the CBD deal lead to drive agreement negotiations Drive resolution of pre-closing and closing activities Coordinate presentations on due diligence findings for the LCO and impacted corporate and business groups to support post-close integration and other activities Develop and communicate responses to critical legal issues as they arise Advise on and coordinate the legal aspects of potential divestitures, including working with IP counsel to assess separability of assets and technology, with antitrust counsel to assess potential counterparties and regulatory requirements Assist in the preparation of playbooks and process improvements for the CBD group and participate in company-wide training programs Required Experience and Skills JD from a nationally-recognized law school The ideal candidate would have at least 6 years of total experience with a practice focused on mergers and acquisitions in a large, international law firm, with at least 2 of those years doing deals with a strong cross-border component for technology companies A thorough understanding of the entire M&A process and desire to learn and participate in legal integration efforts Experience in or exposure to capital markets, corporate securities and regulatory reporting, and strategic investments Experience in or exposure to regulatory assessments and filings, including domestic and foreign antitrust, CFIUS and foreign FDI, and Outbound Investment Rule Superior attention to detail and follow-through Maturity, tact, pragmatic business judgment, sound decision-making and a ready sense of humor Strong communication and presentation skills Ability to collaborate and work effectively in a team-oriented environment Willingness to travel, both domestic and international, up to 25% of the time Work Location: Santa Clara, on-site Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
01/10/2026
Full time
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $189,000.00 - $260,000.00 Location: Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Role and Responsibilities Director,M&A and Strategic Investments, CBD Legal. This position would be in our Corporate Business Development (CBD) Legal group, and would report to the Managing Director, CBD Legal. Deal Counsel. The attorney's primary role would be as deal counsel supporting all aspects of the Corporate Business Development group's activities, including mergers, acquisitions, divestitures, joint ventures and other strategic investments. Specifically, the attorney would be involved in: Review M&A pipeline review decks and drive regulatory assessment review by antitrust, CFIUS and FDI counsel of potential transactions, including coordinating input from the applicable business unit leaders and technologists Prepare and negotiate non-disclosure agreements Work with internal tax and finance groups and external counsel on transaction structuring Prepare and advise the deal team regarding the negotiation of term sheets Conduct and coordinate due diligence investigations, including coordinating with Legal & Compliance Organization (LCO) groups and with IP counsel Prepare legal and IP due diligence report-outs for the business and deal team Work with outside counsel on preparation of definitive transaction documentation, working with the CBD deal lead to drive agreement negotiations Drive resolution of pre-closing and closing activities Coordinate presentations on due diligence findings for the LCO and impacted corporate and business groups to support post-close integration and other activities Develop and communicate responses to critical legal issues as they arise Advise on and coordinate the legal aspects of potential divestitures, including working with IP counsel to assess separability of assets and technology, with antitrust counsel to assess potential counterparties and regulatory requirements Assist in the preparation of playbooks and process improvements for the CBD group and participate in company-wide training programs Required Experience and Skills JD from a nationally-recognized law school The ideal candidate would have at least 6 years of total experience with a practice focused on mergers and acquisitions in a large, international law firm, with at least 2 of those years doing deals with a strong cross-border component for technology companies A thorough understanding of the entire M&A process and desire to learn and participate in legal integration efforts Experience in or exposure to capital markets, corporate securities and regulatory reporting, and strategic investments Experience in or exposure to regulatory assessments and filings, including domestic and foreign antitrust, CFIUS and foreign FDI, and Outbound Investment Rule Superior attention to detail and follow-through Maturity, tact, pragmatic business judgment, sound decision-making and a ready sense of humor Strong communication and presentation skills Ability to collaborate and work effectively in a team-oriented environment Willingness to travel, both domestic and international, up to 25% of the time Work Location: Santa Clara, on-site Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
01/10/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
01/10/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Overview: Keurig Dr Pepper (KDP) is actively seeking a seasoned Senior Director of Infrastructure and Operations responsible for managing, optimizing, and delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. This includes ensuring the resiliency, availability, efficiency, security, and scalability of all hosting environments, global network, compute services, and storage devices. As a key member of the leadership team this role contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring the Infrastructure and Operations strategy delivers business value. This includes modernizing the IT Infrastructure and formalizing a rigorous technology lifecycle management program, improving the robustness and reliability of network services across a multitude of sites worldwide, and leveraging cloud services and innovative technology solutions. They will also define and implement the operating/staffing model and outcome-based service level agreements with any managed services providers. Key Responsibilities Sets the mission, vision, & strategy for the Infrastructure and Operations function ensuring alignment with business goals & IT objectives. Develops and oversees the budget including planning/forecast accuracy & continuous cost-optimization. Manage cloud infrastructure, including public, private, & hybrid cloud environments as well as the design and implementation of onsite IT infrastructure solutions, including network, servers, and storage. Oversee day-to-day IT operations including system monitoring, performance tuning, and incident/change management to ensure high levels of service availability and problem management to prevent high impact incidents from recurring. Implement and enforce security policies to protect infrastructure from threats and ensure IT infrastructure adheres to and complies with corporate cybersecurity policies and relevant regulatory, data classification/privacy, and industry standards. Monitor and report on system performance, availability, & reliability issues and develop, maintain, & regularly test backup and recovery plans to ensure they work when needed. Manage relationships with vendors and service providers to fully exploit & ensure service delivery aligned with contractual obligations and perform technology lifecycle management to optimize, future proof, and eliminate technical debt of key infrastructure assets. Lead and coach the Infrastructure and Operations team including hiring, training, & performance management and foster continuous improvement & professional development to keep up with technological advancements and help them achieve their career aspirations. Total Rewards: Salary Range: $220,000 - $264,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: Exceptional leadership skills, with the ability to develop and communicate an I&O vision that inspires and motivates staff and aligns with the IT and business strategy Effective influencing and negotiation skills in complex environments where resources required for success may not be in direct control of this role Evangelizing and implementing transformational initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale. Consolidating operations capabilities in large, complex enterprise organizations to deliver improved efficiency, while balancing customer preferences for agility. Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills Ability to identify, analyze, and solve complex technical problems using logical and methodical approaches. Capacity to develop creative solutions and improvements for existing systems and processes, leveraging a deep understanding of engineering principles. Ability to build consensus, make decisions based on many variables, and gain support for major initiatives. Self-starter who self-assesses and solicits feedback from others to improve their performance. Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units Delivery of hybrid working excellence to improve customer and user experiences Developing staff including coaching, mentoring and performance management. Maximizing effectiveness of nearshore / offshore resource models Building cloud management solutions, including software development, integration, and ongoing engineering aspects. Creating self-service mechanisms to streamline infrastructure provisioning and ongoing management Applying AI / ML to solve large data challenges and / or to enhance the customer experience Budget planning and financial management, preferably with showback model Deep understanding of current and emerging I&O technologies and practices, and how other enterprises are employing them Applying I&O capabilities to achieve regulatory or statutory compliance requirements. Establishing and improving DevOps, as well as other working practices (e.g., ITIL). Demonstrated ability to develop and execute a strategic staffing plan that ensures the right people are in the right roles at the right time, and employees are highly engaged and satisfied Leading cloud adoption (at scale), including establishing governance mechanisms, delivering migration projects and modifying I&O's target operating model. Developing governance practices to track and measure the quality of services, and maintain service improvement plans. Third-party management, working closely with sourcing and vendor managers. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
01/10/2026
Full time
Job Overview: Keurig Dr Pepper (KDP) is actively seeking a seasoned Senior Director of Infrastructure and Operations responsible for managing, optimizing, and delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. This includes ensuring the resiliency, availability, efficiency, security, and scalability of all hosting environments, global network, compute services, and storage devices. As a key member of the leadership team this role contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring the Infrastructure and Operations strategy delivers business value. This includes modernizing the IT Infrastructure and formalizing a rigorous technology lifecycle management program, improving the robustness and reliability of network services across a multitude of sites worldwide, and leveraging cloud services and innovative technology solutions. They will also define and implement the operating/staffing model and outcome-based service level agreements with any managed services providers. Key Responsibilities Sets the mission, vision, & strategy for the Infrastructure and Operations function ensuring alignment with business goals & IT objectives. Develops and oversees the budget including planning/forecast accuracy & continuous cost-optimization. Manage cloud infrastructure, including public, private, & hybrid cloud environments as well as the design and implementation of onsite IT infrastructure solutions, including network, servers, and storage. Oversee day-to-day IT operations including system monitoring, performance tuning, and incident/change management to ensure high levels of service availability and problem management to prevent high impact incidents from recurring. Implement and enforce security policies to protect infrastructure from threats and ensure IT infrastructure adheres to and complies with corporate cybersecurity policies and relevant regulatory, data classification/privacy, and industry standards. Monitor and report on system performance, availability, & reliability issues and develop, maintain, & regularly test backup and recovery plans to ensure they work when needed. Manage relationships with vendors and service providers to fully exploit & ensure service delivery aligned with contractual obligations and perform technology lifecycle management to optimize, future proof, and eliminate technical debt of key infrastructure assets. Lead and coach the Infrastructure and Operations team including hiring, training, & performance management and foster continuous improvement & professional development to keep up with technological advancements and help them achieve their career aspirations. Total Rewards: Salary Range: $220,000 - $264,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: Exceptional leadership skills, with the ability to develop and communicate an I&O vision that inspires and motivates staff and aligns with the IT and business strategy Effective influencing and negotiation skills in complex environments where resources required for success may not be in direct control of this role Evangelizing and implementing transformational initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale. Consolidating operations capabilities in large, complex enterprise organizations to deliver improved efficiency, while balancing customer preferences for agility. Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills Ability to identify, analyze, and solve complex technical problems using logical and methodical approaches. Capacity to develop creative solutions and improvements for existing systems and processes, leveraging a deep understanding of engineering principles. Ability to build consensus, make decisions based on many variables, and gain support for major initiatives. Self-starter who self-assesses and solicits feedback from others to improve their performance. Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units Delivery of hybrid working excellence to improve customer and user experiences Developing staff including coaching, mentoring and performance management. Maximizing effectiveness of nearshore / offshore resource models Building cloud management solutions, including software development, integration, and ongoing engineering aspects. Creating self-service mechanisms to streamline infrastructure provisioning and ongoing management Applying AI / ML to solve large data challenges and / or to enhance the customer experience Budget planning and financial management, preferably with showback model Deep understanding of current and emerging I&O technologies and practices, and how other enterprises are employing them Applying I&O capabilities to achieve regulatory or statutory compliance requirements. Establishing and improving DevOps, as well as other working practices (e.g., ITIL). Demonstrated ability to develop and execute a strategic staffing plan that ensures the right people are in the right roles at the right time, and employees are highly engaged and satisfied Leading cloud adoption (at scale), including establishing governance mechanisms, delivering migration projects and modifying I&O's target operating model. Developing governance practices to track and measure the quality of services, and maintain service improvement plans. Third-party management, working closely with sourcing and vendor managers. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
Description: Manager of Admissions Visits and Experiences POSITION: Manager of Admissions Visits and Experiences SUPERVISOR: Executive Director of Recruitment Marketing DEPARTMENT: Enrollment Management, Undergraduate Admissions LOCATION: On-campus, located in Tiffin, OH JOB TYPE: Full-time GRANT-FUNDED: No SOC Code: 13-1121 Manager of Admissions Visits and Experiences Description: The Manager of Admissions Visits and Experiences is responsible for annual planning, coordinating, and executing of admissions recruitment events (virtual and face-to-face) for all student types (campus, online, and international). The Manager of Admissions Visits & Experiences will also manage the facility needs and student workers. This individual may also advise prospective students and their families about educational and career opportunities available at Tiffin University. Manager of Admissions Visits and Experiences Responsibilities: Recruitment and visit experience - coordinate with athletics, arts, and academic schools, plan and execute individual and group visits, experience your major, specialty experience, virtual visits, open houses, and other recruitment events. Student ambassadors - hire, train, schedule, payroll, and manage the team of year-round student workers for all areas in the Welcome Center. Welcome Center management - monitor and track the general phone line (phone tree) for the institution. Marketing materials inventory - assist with tracking and organizing inventory of all marketing materials used to enhance the Tiffin University experience. Procurement support - coordinate with procurement on invoicing, payments, and receiving of goods and services in the Tiffin University procurement system. Facility management - monitor and restock refreshments as needed throughout the week for prospective students and families, as well as the admissions/recruitment teams. Requirements: Manager of Admissions Visits and Experiences Requirements: Education A bachelor's degree is required. Experience Experience in management required. Experience in event planning and/or project management required. Other Strong interpersonal and supervisory skills. The ability to develop and maintain effective and collaborative professional relationships with staff and faculty colleagues. Strong listening and organizational skills. Excellent oral and written communication skills are essential. Ability to think creatively and strategically. Knowledge of and strong skills in the use of technological tools and systems used to support and deliver admission programs and services to prospective and current students, including creating and using such tools as databases, report generators, word processing, e-mail, spreadsheets, Adobe programs, and electronic presentations. Minimum technology requirements include the ability to do word processing, send and receive e-mail and attachments, access and download information from the web to print or create a file, create and use spreadsheets (Excel), create electronic presentations (PowerPoint), and use virtual video platforms. Understanding of and commitment to Tiffin University's Vision, Mission, and Values. Manager of Admissions Visits and Experiences Benefits: Health Coverage: Medical, dental, and vision insurance to keep you and your family healthy. Health Savings & Flex Spending Accounts: Options to save pre-tax dollars, with employer contributions to your HSA. Income Protection: Employer-paid basic life insurance and long-term disability, plus voluntary plans for short-term disability, supplemental life, accident, hospital indemnity, and critical illness. Retirement Savings: A 403(b) retirement plan with employer matching contributions to help you plan for the future. Time Off: Generous paid time off for vacation and sick leave, plus paid holidays throughout the year. Education Benefits: Tuition assistance and benefits for you and eligible family members. Support Services: Access to a confidential Employee Assistance Program (EAP) for personal and professional support. Established in 1888, Tiffin University offers nationally accredited undergraduate and graduate degrees in Business Administration, Criminal Justice, Social Sciences, and the Arts and Sciences, all within a student-centered, community-driven environment. Known for its practical, real-world approach to education, TU combines traditional and online learning to serve students from across the U.S. and globally. Faculty members bring industry experience and valuable professional connections, helping students gain hands-on learning and career opportunities. The 153-acre main campus in Tiffin, Ohio, blends historic charm with modern facilities, while programs are also offered online and internationally, including in Bucharest, Romania, and through a dual degree partnership with the American Institute of Applied Sciences in Switzerland. With over 30 majors-ranging from cybersecurity to commercial music-Tiffin University provides an education designed to deliver real-world results and lifelong value. Tiffin University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. While we strive for a diverse mix of candidates, all employment decisions are made without regard to race, sex, or other protected characteristics. Tiffin University is an Equal Opportunity Employer PI1da6534dbb0b-3076
01/09/2026
Full time
Description: Manager of Admissions Visits and Experiences POSITION: Manager of Admissions Visits and Experiences SUPERVISOR: Executive Director of Recruitment Marketing DEPARTMENT: Enrollment Management, Undergraduate Admissions LOCATION: On-campus, located in Tiffin, OH JOB TYPE: Full-time GRANT-FUNDED: No SOC Code: 13-1121 Manager of Admissions Visits and Experiences Description: The Manager of Admissions Visits and Experiences is responsible for annual planning, coordinating, and executing of admissions recruitment events (virtual and face-to-face) for all student types (campus, online, and international). The Manager of Admissions Visits & Experiences will also manage the facility needs and student workers. This individual may also advise prospective students and their families about educational and career opportunities available at Tiffin University. Manager of Admissions Visits and Experiences Responsibilities: Recruitment and visit experience - coordinate with athletics, arts, and academic schools, plan and execute individual and group visits, experience your major, specialty experience, virtual visits, open houses, and other recruitment events. Student ambassadors - hire, train, schedule, payroll, and manage the team of year-round student workers for all areas in the Welcome Center. Welcome Center management - monitor and track the general phone line (phone tree) for the institution. Marketing materials inventory - assist with tracking and organizing inventory of all marketing materials used to enhance the Tiffin University experience. Procurement support - coordinate with procurement on invoicing, payments, and receiving of goods and services in the Tiffin University procurement system. Facility management - monitor and restock refreshments as needed throughout the week for prospective students and families, as well as the admissions/recruitment teams. Requirements: Manager of Admissions Visits and Experiences Requirements: Education A bachelor's degree is required. Experience Experience in management required. Experience in event planning and/or project management required. Other Strong interpersonal and supervisory skills. The ability to develop and maintain effective and collaborative professional relationships with staff and faculty colleagues. Strong listening and organizational skills. Excellent oral and written communication skills are essential. Ability to think creatively and strategically. Knowledge of and strong skills in the use of technological tools and systems used to support and deliver admission programs and services to prospective and current students, including creating and using such tools as databases, report generators, word processing, e-mail, spreadsheets, Adobe programs, and electronic presentations. Minimum technology requirements include the ability to do word processing, send and receive e-mail and attachments, access and download information from the web to print or create a file, create and use spreadsheets (Excel), create electronic presentations (PowerPoint), and use virtual video platforms. Understanding of and commitment to Tiffin University's Vision, Mission, and Values. Manager of Admissions Visits and Experiences Benefits: Health Coverage: Medical, dental, and vision insurance to keep you and your family healthy. Health Savings & Flex Spending Accounts: Options to save pre-tax dollars, with employer contributions to your HSA. Income Protection: Employer-paid basic life insurance and long-term disability, plus voluntary plans for short-term disability, supplemental life, accident, hospital indemnity, and critical illness. Retirement Savings: A 403(b) retirement plan with employer matching contributions to help you plan for the future. Time Off: Generous paid time off for vacation and sick leave, plus paid holidays throughout the year. Education Benefits: Tuition assistance and benefits for you and eligible family members. Support Services: Access to a confidential Employee Assistance Program (EAP) for personal and professional support. Established in 1888, Tiffin University offers nationally accredited undergraduate and graduate degrees in Business Administration, Criminal Justice, Social Sciences, and the Arts and Sciences, all within a student-centered, community-driven environment. Known for its practical, real-world approach to education, TU combines traditional and online learning to serve students from across the U.S. and globally. Faculty members bring industry experience and valuable professional connections, helping students gain hands-on learning and career opportunities. The 153-acre main campus in Tiffin, Ohio, blends historic charm with modern facilities, while programs are also offered online and internationally, including in Bucharest, Romania, and through a dual degree partnership with the American Institute of Applied Sciences in Switzerland. With over 30 majors-ranging from cybersecurity to commercial music-Tiffin University provides an education designed to deliver real-world results and lifelong value. Tiffin University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. While we strive for a diverse mix of candidates, all employment decisions are made without regard to race, sex, or other protected characteristics. Tiffin University is an Equal Opportunity Employer PI1da6534dbb0b-3076
Lycoming College is hiring an Assistant Director of Public Safety to work within its Student Affairs & Success Division The Assistant Director of Public Safety at Lycoming College supports the leadership and daily operations of the Public Safety Department, reporting to the Director of Public Safety. This role helps develop and implement policies and programs that ensure campus safety, security, emergency preparedness, and effective parking management. Key responsibilities include overseeing scheduling, personnel evaluations, equipment maintenance, and serving as a liaison with local agencies. The Assistant Director recruits and trains staff, promotes fair and inclusive enforcement practices, leads patrol operations, coordinates emergency response and fire drills, manages incident reporting, and develops educational programs on safety and diversity. Through these efforts, the position advances a proactive, community-centered safety program aligned with the College's mission and student success. This is a full-time, benefits eligible position. This position supports a 24/7 campus safety operation and requires flexibility to work nights, weekends, and occasional holidays. The Assistant Director also serves in an on call administrative duty rotation, responding to campus incidents, emergencies, and urgent operational needs as they arise. Who We Are: Founded in 1812, Lycoming College is one of the nation's oldest and most respected liberal arts colleges. Today, our community of 1,200 active learners from 26 states and territories and 13 countries comprises a student body that is 31 percent domestic students of the global majority or international, all of whom work with our renowned scholars to craft customized combinations of market-driven majors, minors and concentrations across our 52+ academic programs. Students compete in 20 NCAA Division III sports, participate in faculty-driven research, thrive in a robust program of internship experiences, and study abroad in more than two dozen countries. Lycoming College has one of the highest endowment-per-student ratios in the country. The institution is a member of the Annapolis Group of Liberal Arts Colleges and is recognized by U.S. News as a top 100 National Liberal Arts College and the No. 21 Best Value School. Lycoming College is dedicated to providing a high-quality liberal arts and sciences education for all students. Learn more at . The College proudly celebrates and values the principles of inclusive excellence. In its 2021 Strategic Plan, Lycoming College committed to recruiting more faculty and staff from historically underrepresented groups. The community works to foster an inclusive campus community and to support the success of all faculty, staff and students. The College recognizes that a community formed of a wide range of backgrounds and experiences benefits all its members and serves to advance Lycoming's goal of preparing graduates to become ethical, informed, and engaged individuals Lycoming College is an equal opportunity employer. What will I do in this role? Daily Operations Oversight Will assume Director's authority in their absenceAssist Director with management of the daily activities of the Public Safety Department.Special Event Planning: Coordinates security logistics for all campus special events, graduation, homecoming, and athletic details.Establish an effective parking control program.Assist Director with Incident Investigations: Oversees or conducts investigations into criminal activity and violations of college policy, often collaborating with local law enforcement.Supervise and coordinate the management of lost and found property.Perform related duties as assigned. Staff Scheduling & Supervision Creates weekly duty schedules for officers.Creates daily duty sheets.Conducts performance evaluations (Night Supervisors, and Officers). Training Coordination Assist with Director with developing and delivering on-campus safety training programs for Public Safety, Res-Life staff and other departments when requested.Oversee public safety personnel are certified in First Aid/CPR, OC Spray, and Handcuffing.Assist Director with emergency Drill Simulations, Fire Evacuation, Active Shooter and Tabletop exercises.System & Equipment Maintenance Ensures the proper operation and maintenance of all transport vehicles, radio communications, and safety equipment.Maintain Fire Extinguisher/AEDs Budgeting Assist the Director in preparing annual budgets, tracking expenditures, and researching new security equipment or technology. What are we looking for? Educational: Bachelor's degree is required, preferably in Criminal Justice, Emergency Management, Public Administration, Student Affairs, or a related field. Required Skills & Qualifications: Progressive work experience (typically 3-5 years) in campus public safety, security services, law enforcement, emergency response, or a closely related field.Demonstrated experience supervising staff, scheduling personnel, and conducting performance evaluations.Experience developing or delivering training related to safety practices, emergency response, fire safety, or policy enforcement.Strong understanding of community-oriented safety practices and the ability to work effectively with diverse populations.Knowledge of federal and state laws relevant to higher education, safety, and compliance (e.g., Clery Act fundamentals).Excellent interpersonal, communication, conflict resolution, and decision-making skills.Ability to collaborate effectively with campus constituents, local law enforcement, fire services, and emergency personnel.Ability to respond to campus emergencies, incidents, and crises, occasionally outside of standard hours.Valid driver's license and ability to pass a motor vehicle record check annually in compliance with the College's insurance regulation requirements and the ability to operate campus safety vehicles.What We Offer! Lycoming College has an excellent benefits package that includes: Health & Wellness Benefits: Health insurance - with a wide variety of health plan options available Dental insurance, including orthodontia coverage. Vision insurance Flexible spending accounts for medical expenses and dependent care expenses Life & accidental death and dismemberment insurance Long-term disability insurance Short-term disability insurance Cancer insurance Personal accident insurance Wellness program Employee assistance program Retirement Benefits: 403(b) retirement plan with up to 8% contributions from the College Tuition Benefits: Free tuition for employees, spouses, and eligible dependents at Lycoming College Free tuition for eligible dependents at over 600 colleges nationwide through Tuition Exchange, Inc. Free tuition for employees, spouses, and eligible dependents at the Pennsylvania College of Technology Paid Leave Benefits: Generous paid time off (PTO) Paid Parental Leave 14 holidays per year Summer hours Employee Perks: 15% discount at the campus bookstore, excluding textbooks and snacks. Reduced rates for meal packages for on-campus dining facilities. Use of the campus recreations center and gym facilities for employees. Use of the campus Library. How do I Join the Warrior Team? Please submit a cover letter, Resume/CV, and a list of three references with contact information. Candidates will be evaluated on their ability to illustrate how their experience and skills connect to the qualifications of this position. Priority review of applications will be given to those who apply by February 6, 2026, and will cease once the position has been filled. Criminal history background check and motor vehicle record checks will be conducted post offer. Powered by JazzHR PId5-
01/09/2026
Full time
Lycoming College is hiring an Assistant Director of Public Safety to work within its Student Affairs & Success Division The Assistant Director of Public Safety at Lycoming College supports the leadership and daily operations of the Public Safety Department, reporting to the Director of Public Safety. This role helps develop and implement policies and programs that ensure campus safety, security, emergency preparedness, and effective parking management. Key responsibilities include overseeing scheduling, personnel evaluations, equipment maintenance, and serving as a liaison with local agencies. The Assistant Director recruits and trains staff, promotes fair and inclusive enforcement practices, leads patrol operations, coordinates emergency response and fire drills, manages incident reporting, and develops educational programs on safety and diversity. Through these efforts, the position advances a proactive, community-centered safety program aligned with the College's mission and student success. This is a full-time, benefits eligible position. This position supports a 24/7 campus safety operation and requires flexibility to work nights, weekends, and occasional holidays. The Assistant Director also serves in an on call administrative duty rotation, responding to campus incidents, emergencies, and urgent operational needs as they arise. Who We Are: Founded in 1812, Lycoming College is one of the nation's oldest and most respected liberal arts colleges. Today, our community of 1,200 active learners from 26 states and territories and 13 countries comprises a student body that is 31 percent domestic students of the global majority or international, all of whom work with our renowned scholars to craft customized combinations of market-driven majors, minors and concentrations across our 52+ academic programs. Students compete in 20 NCAA Division III sports, participate in faculty-driven research, thrive in a robust program of internship experiences, and study abroad in more than two dozen countries. Lycoming College has one of the highest endowment-per-student ratios in the country. The institution is a member of the Annapolis Group of Liberal Arts Colleges and is recognized by U.S. News as a top 100 National Liberal Arts College and the No. 21 Best Value School. Lycoming College is dedicated to providing a high-quality liberal arts and sciences education for all students. Learn more at . The College proudly celebrates and values the principles of inclusive excellence. In its 2021 Strategic Plan, Lycoming College committed to recruiting more faculty and staff from historically underrepresented groups. The community works to foster an inclusive campus community and to support the success of all faculty, staff and students. The College recognizes that a community formed of a wide range of backgrounds and experiences benefits all its members and serves to advance Lycoming's goal of preparing graduates to become ethical, informed, and engaged individuals Lycoming College is an equal opportunity employer. What will I do in this role? Daily Operations Oversight Will assume Director's authority in their absenceAssist Director with management of the daily activities of the Public Safety Department.Special Event Planning: Coordinates security logistics for all campus special events, graduation, homecoming, and athletic details.Establish an effective parking control program.Assist Director with Incident Investigations: Oversees or conducts investigations into criminal activity and violations of college policy, often collaborating with local law enforcement.Supervise and coordinate the management of lost and found property.Perform related duties as assigned. Staff Scheduling & Supervision Creates weekly duty schedules for officers.Creates daily duty sheets.Conducts performance evaluations (Night Supervisors, and Officers). Training Coordination Assist with Director with developing and delivering on-campus safety training programs for Public Safety, Res-Life staff and other departments when requested.Oversee public safety personnel are certified in First Aid/CPR, OC Spray, and Handcuffing.Assist Director with emergency Drill Simulations, Fire Evacuation, Active Shooter and Tabletop exercises.System & Equipment Maintenance Ensures the proper operation and maintenance of all transport vehicles, radio communications, and safety equipment.Maintain Fire Extinguisher/AEDs Budgeting Assist the Director in preparing annual budgets, tracking expenditures, and researching new security equipment or technology. What are we looking for? Educational: Bachelor's degree is required, preferably in Criminal Justice, Emergency Management, Public Administration, Student Affairs, or a related field. Required Skills & Qualifications: Progressive work experience (typically 3-5 years) in campus public safety, security services, law enforcement, emergency response, or a closely related field.Demonstrated experience supervising staff, scheduling personnel, and conducting performance evaluations.Experience developing or delivering training related to safety practices, emergency response, fire safety, or policy enforcement.Strong understanding of community-oriented safety practices and the ability to work effectively with diverse populations.Knowledge of federal and state laws relevant to higher education, safety, and compliance (e.g., Clery Act fundamentals).Excellent interpersonal, communication, conflict resolution, and decision-making skills.Ability to collaborate effectively with campus constituents, local law enforcement, fire services, and emergency personnel.Ability to respond to campus emergencies, incidents, and crises, occasionally outside of standard hours.Valid driver's license and ability to pass a motor vehicle record check annually in compliance with the College's insurance regulation requirements and the ability to operate campus safety vehicles.What We Offer! Lycoming College has an excellent benefits package that includes: Health & Wellness Benefits: Health insurance - with a wide variety of health plan options available Dental insurance, including orthodontia coverage. Vision insurance Flexible spending accounts for medical expenses and dependent care expenses Life & accidental death and dismemberment insurance Long-term disability insurance Short-term disability insurance Cancer insurance Personal accident insurance Wellness program Employee assistance program Retirement Benefits: 403(b) retirement plan with up to 8% contributions from the College Tuition Benefits: Free tuition for employees, spouses, and eligible dependents at Lycoming College Free tuition for eligible dependents at over 600 colleges nationwide through Tuition Exchange, Inc. Free tuition for employees, spouses, and eligible dependents at the Pennsylvania College of Technology Paid Leave Benefits: Generous paid time off (PTO) Paid Parental Leave 14 holidays per year Summer hours Employee Perks: 15% discount at the campus bookstore, excluding textbooks and snacks. Reduced rates for meal packages for on-campus dining facilities. Use of the campus recreations center and gym facilities for employees. Use of the campus Library. How do I Join the Warrior Team? Please submit a cover letter, Resume/CV, and a list of three references with contact information. Candidates will be evaluated on their ability to illustrate how their experience and skills connect to the qualifications of this position. Priority review of applications will be given to those who apply by February 6, 2026, and will cease once the position has been filled. Criminal history background check and motor vehicle record checks will be conducted post offer. Powered by JazzHR PId5-
Job Overview: Manager, Digital Experiences - Retail Digital Shelf As the Digital Experience Manager, you will be instrumental in ensuring the accuracy, effectiveness, and optimization of digital assets for KDP products across retailer digital shelves. This role centers on managing and evolving the content solutions that support our retailer digital content ecosystem. You will collaborate cross-functionally with internal technology teams, brand marketing, Omni-channel leads, and occasionally with retail partner tech teams to elevate the shopper experience across our retail channels. Your responsibilities include planning and executing item launches, delivering retailer-optimized content that drives conversion, and developing account-specific content and technology support strategies. Success in this role requires strong strategic thinking and meticulous project management skills. You'll help shape the roadmap for content support that improves Keurig's brand visibility, drive consumer engagement, and support conversion on retailer e-commerce platforms. This position is based in our Burlington, MA office and reports to the Senior Director of Digital Shelf. You'll support a wide range of stakeholders including Omni, sales, commercial, and brand marketing teams. Your scope will span from developing retailer digital marketing content management strategies to executing content delivery and tracking performance through KPIs. Close collaboration with KDP Technology and Omni marketing teams will ensure alignment on digital shelf priorities, catalog availability, and performance metrics to drive ecommerce growth. What you will do: • Strategic Content Guidance: Collaborate with agencies to create item-level content strategies and templates designed to maximize conversion across retailer websites. • Best Practices: Maintain and update the Retail Content Golden Rules document; communicate changes to internal designers and brand teams. • Baseline Digital Content: Work with brand, commercial, and Omni teams to ensure timely execution of new product launches that meet predefined digital content standards for each retailer site. • Resources: Partner with internal designers and agencies to produce digital assets that support item-level messaging and program-specific conversion on retailer websites. • Custom Marketing Content: Identify product and program-specific messaging opportunities by brand to enhance customer experience (CX) and improve SEO. Develop and manage a content production calendar and asset tracker by brand across supported retail partners. • Content Compliance: Support the digital shelf team in monitoring compliance rates for product content; ensure accuracy, identify gaps, and implement corrective actions. • Enhanced Marketing Content (EMC): Oversee EMC/A+ strategy across retail channels; select templates and optimizations based on insights from Syndigo and Amazon A+ reports. • Ratings & Reviews: Ensure retailer PDPs meet established minimum thresholds for review volume and star ratings. Manage sampling programs to achieve these targets, close gaps, and support new product launches. Leverage review insights to guide content development. • Content KPIs: Establish and implement key performance indicators for content success. Conduct A/B testing on creative assets when feasible. Evaluate third-party testing opportunities and apply insights to inform creative development. Total Rewards: Salary Range: $97,000 - $120,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: What you must have: • Bachelor's Degree in Marketing, Business, Communications, Graphic Design, or a related field. MBA preferred. • 5+ years of experience and a record of accomplishment in digital marketing, eCommerce, and content management. CPG experience preferred. • Experience in developing digital assets for use on retailer websites and brand stores. • Ability to understand the end goal and recommend thoughtful approaches to the design elements based on retailer website templates and functionality constraints. • MOBILE FIRST! Understanding of developing mobile-friendly visual assets. • Experience with A/B testing content is a bonus. • Knowledge of graphic techniques, methods, and technology used in the industry. • Experience managing projects from the conception of design through completion and A/B testing of variations for optimizing the designs. • Manage workflow, priorities, and multiple projects simultaneously. • Creative mindset and passion for digital marketing, eCommerce, and consumer packaged goods. • Excellent oral, written, and interpersonal skills with all levels of the organization - internal and external. • Ability and enthusiasm for acquiring new skills and knowledge. • Ability to work well independently and with a team. • Extraordinary organizational skills and attention to detail; able to shift priorities quickly and remain calm and focused under pressure. • 10% Travel. • Ability to work across multiple levels and functions of an organization to drive improvement in business performance. • Excellent project management skills. • Strong interpersonal and collaborative skills to build stakeholder trust in your approach. • Self-motivated and detail-oriented with the ability to lead thinking in a fast-paced and changing environment. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
01/09/2026
Full time
Job Overview: Manager, Digital Experiences - Retail Digital Shelf As the Digital Experience Manager, you will be instrumental in ensuring the accuracy, effectiveness, and optimization of digital assets for KDP products across retailer digital shelves. This role centers on managing and evolving the content solutions that support our retailer digital content ecosystem. You will collaborate cross-functionally with internal technology teams, brand marketing, Omni-channel leads, and occasionally with retail partner tech teams to elevate the shopper experience across our retail channels. Your responsibilities include planning and executing item launches, delivering retailer-optimized content that drives conversion, and developing account-specific content and technology support strategies. Success in this role requires strong strategic thinking and meticulous project management skills. You'll help shape the roadmap for content support that improves Keurig's brand visibility, drive consumer engagement, and support conversion on retailer e-commerce platforms. This position is based in our Burlington, MA office and reports to the Senior Director of Digital Shelf. You'll support a wide range of stakeholders including Omni, sales, commercial, and brand marketing teams. Your scope will span from developing retailer digital marketing content management strategies to executing content delivery and tracking performance through KPIs. Close collaboration with KDP Technology and Omni marketing teams will ensure alignment on digital shelf priorities, catalog availability, and performance metrics to drive ecommerce growth. What you will do: • Strategic Content Guidance: Collaborate with agencies to create item-level content strategies and templates designed to maximize conversion across retailer websites. • Best Practices: Maintain and update the Retail Content Golden Rules document; communicate changes to internal designers and brand teams. • Baseline Digital Content: Work with brand, commercial, and Omni teams to ensure timely execution of new product launches that meet predefined digital content standards for each retailer site. • Resources: Partner with internal designers and agencies to produce digital assets that support item-level messaging and program-specific conversion on retailer websites. • Custom Marketing Content: Identify product and program-specific messaging opportunities by brand to enhance customer experience (CX) and improve SEO. Develop and manage a content production calendar and asset tracker by brand across supported retail partners. • Content Compliance: Support the digital shelf team in monitoring compliance rates for product content; ensure accuracy, identify gaps, and implement corrective actions. • Enhanced Marketing Content (EMC): Oversee EMC/A+ strategy across retail channels; select templates and optimizations based on insights from Syndigo and Amazon A+ reports. • Ratings & Reviews: Ensure retailer PDPs meet established minimum thresholds for review volume and star ratings. Manage sampling programs to achieve these targets, close gaps, and support new product launches. Leverage review insights to guide content development. • Content KPIs: Establish and implement key performance indicators for content success. Conduct A/B testing on creative assets when feasible. Evaluate third-party testing opportunities and apply insights to inform creative development. Total Rewards: Salary Range: $97,000 - $120,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: What you must have: • Bachelor's Degree in Marketing, Business, Communications, Graphic Design, or a related field. MBA preferred. • 5+ years of experience and a record of accomplishment in digital marketing, eCommerce, and content management. CPG experience preferred. • Experience in developing digital assets for use on retailer websites and brand stores. • Ability to understand the end goal and recommend thoughtful approaches to the design elements based on retailer website templates and functionality constraints. • MOBILE FIRST! Understanding of developing mobile-friendly visual assets. • Experience with A/B testing content is a bonus. • Knowledge of graphic techniques, methods, and technology used in the industry. • Experience managing projects from the conception of design through completion and A/B testing of variations for optimizing the designs. • Manage workflow, priorities, and multiple projects simultaneously. • Creative mindset and passion for digital marketing, eCommerce, and consumer packaged goods. • Excellent oral, written, and interpersonal skills with all levels of the organization - internal and external. • Ability and enthusiasm for acquiring new skills and knowledge. • Ability to work well independently and with a team. • Extraordinary organizational skills and attention to detail; able to shift priorities quickly and remain calm and focused under pressure. • 10% Travel. • Ability to work across multiple levels and functions of an organization to drive improvement in business performance. • Excellent project management skills. • Strong interpersonal and collaborative skills to build stakeholder trust in your approach. • Self-motivated and detail-oriented with the ability to lead thinking in a fast-paced and changing environment. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
Job Overview: Keurig Dr Pepper (KDP) is actively seeking a seasoned Senior Director of Infrastructure and Operations responsible for managing, optimizing, and delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. This includes ensuring the resiliency, availability, efficiency, security, and scalability of all hosting environments, global network, compute services, and storage devices. As a key member of the leadership team this role contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring the Infrastructure and Operations strategy delivers business value. This includes modernizing the IT Infrastructure and formalizing a rigorous technology lifecycle management program, improving the robustness and reliability of network services across a multitude of sites worldwide, and leveraging cloud services and innovative technology solutions. They will also define and implement the operating/staffing model and outcome-based service level agreements with any managed services providers. Key Responsibilities Sets the mission, vision, & strategy for the Infrastructure and Operations function ensuring alignment with business goals & IT objectives. Develops and oversees the budget including planning/forecast accuracy & continuous cost-optimization. Manage cloud infrastructure, including public, private, & hybrid cloud environments as well as the design and implementation of onsite IT infrastructure solutions, including network, servers, and storage. Oversee day-to-day IT operations including system monitoring, performance tuning, and incident/change management to ensure high levels of service availability and problem management to prevent high impact incidents from recurring. Implement and enforce security policies to protect infrastructure from threats and ensure IT infrastructure adheres to and complies with corporate cybersecurity policies and relevant regulatory, data classification/privacy, and industry standards. Monitor and report on system performance, availability, & reliability issues and develop, maintain, & regularly test backup and recovery plans to ensure they work when needed. Manage relationships with vendors and service providers to fully exploit & ensure service delivery aligned with contractual obligations and perform technology lifecycle management to optimize, future proof, and eliminate technical debt of key infrastructure assets. Lead and coach the Infrastructure and Operations team including hiring, training, & performance management and foster continuous improvement & professional development to keep up with technological advancements and help them achieve their career aspirations. Total Rewards: Salary Range: $220,000 - $264,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: Exceptional leadership skills, with the ability to develop and communicate an I&O vision that inspires and motivates staff and aligns with the IT and business strategy Effective influencing and negotiation skills in complex environments where resources required for success may not be in direct control of this role Evangelizing and implementing transformational initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale. Consolidating operations capabilities in large, complex enterprise organizations to deliver improved efficiency, while balancing customer preferences for agility. Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills Ability to identify, analyze, and solve complex technical problems using logical and methodical approaches. Capacity to develop creative solutions and improvements for existing systems and processes, leveraging a deep understanding of engineering principles. Ability to build consensus, make decisions based on many variables, and gain support for major initiatives. Self-starter who self-assesses and solicits feedback from others to improve their performance. Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units Delivery of hybrid working excellence to improve customer and user experiences Developing staff including coaching, mentoring and performance management. Maximizing effectiveness of nearshore / offshore resource models Building cloud management solutions, including software development, integration, and ongoing engineering aspects. Creating self-service mechanisms to streamline infrastructure provisioning and ongoing management Applying AI / ML to solve large data challenges and / or to enhance the customer experience Budget planning and financial management, preferably with showback model Deep understanding of current and emerging I&O technologies and practices, and how other enterprises are employing them Applying I&O capabilities to achieve regulatory or statutory compliance requirements. Establishing and improving DevOps, as well as other working practices (e.g., ITIL). Demonstrated ability to develop and execute a strategic staffing plan that ensures the right people are in the right roles at the right time, and employees are highly engaged and satisfied Leading cloud adoption (at scale), including establishing governance mechanisms, delivering migration projects and modifying I&O's target operating model. Developing governance practices to track and measure the quality of services, and maintain service improvement plans. Third-party management, working closely with sourcing and vendor managers. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
01/09/2026
Full time
Job Overview: Keurig Dr Pepper (KDP) is actively seeking a seasoned Senior Director of Infrastructure and Operations responsible for managing, optimizing, and delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. This includes ensuring the resiliency, availability, efficiency, security, and scalability of all hosting environments, global network, compute services, and storage devices. As a key member of the leadership team this role contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring the Infrastructure and Operations strategy delivers business value. This includes modernizing the IT Infrastructure and formalizing a rigorous technology lifecycle management program, improving the robustness and reliability of network services across a multitude of sites worldwide, and leveraging cloud services and innovative technology solutions. They will also define and implement the operating/staffing model and outcome-based service level agreements with any managed services providers. Key Responsibilities Sets the mission, vision, & strategy for the Infrastructure and Operations function ensuring alignment with business goals & IT objectives. Develops and oversees the budget including planning/forecast accuracy & continuous cost-optimization. Manage cloud infrastructure, including public, private, & hybrid cloud environments as well as the design and implementation of onsite IT infrastructure solutions, including network, servers, and storage. Oversee day-to-day IT operations including system monitoring, performance tuning, and incident/change management to ensure high levels of service availability and problem management to prevent high impact incidents from recurring. Implement and enforce security policies to protect infrastructure from threats and ensure IT infrastructure adheres to and complies with corporate cybersecurity policies and relevant regulatory, data classification/privacy, and industry standards. Monitor and report on system performance, availability, & reliability issues and develop, maintain, & regularly test backup and recovery plans to ensure they work when needed. Manage relationships with vendors and service providers to fully exploit & ensure service delivery aligned with contractual obligations and perform technology lifecycle management to optimize, future proof, and eliminate technical debt of key infrastructure assets. Lead and coach the Infrastructure and Operations team including hiring, training, & performance management and foster continuous improvement & professional development to keep up with technological advancements and help them achieve their career aspirations. Total Rewards: Salary Range: $220,000 - $264,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements: Exceptional leadership skills, with the ability to develop and communicate an I&O vision that inspires and motivates staff and aligns with the IT and business strategy Effective influencing and negotiation skills in complex environments where resources required for success may not be in direct control of this role Evangelizing and implementing transformational initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale. Consolidating operations capabilities in large, complex enterprise organizations to deliver improved efficiency, while balancing customer preferences for agility. Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills Ability to identify, analyze, and solve complex technical problems using logical and methodical approaches. Capacity to develop creative solutions and improvements for existing systems and processes, leveraging a deep understanding of engineering principles. Ability to build consensus, make decisions based on many variables, and gain support for major initiatives. Self-starter who self-assesses and solicits feedback from others to improve their performance. Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units Delivery of hybrid working excellence to improve customer and user experiences Developing staff including coaching, mentoring and performance management. Maximizing effectiveness of nearshore / offshore resource models Building cloud management solutions, including software development, integration, and ongoing engineering aspects. Creating self-service mechanisms to streamline infrastructure provisioning and ongoing management Applying AI / ML to solve large data challenges and / or to enhance the customer experience Budget planning and financial management, preferably with showback model Deep understanding of current and emerging I&O technologies and practices, and how other enterprises are employing them Applying I&O capabilities to achieve regulatory or statutory compliance requirements. Establishing and improving DevOps, as well as other working practices (e.g., ITIL). Demonstrated ability to develop and execute a strategic staffing plan that ensures the right people are in the right roles at the right time, and employees are highly engaged and satisfied Leading cloud adoption (at scale), including establishing governance mechanisms, delivering migration projects and modifying I&O's target operating model. Developing governance practices to track and measure the quality of services, and maintain service improvement plans. Third-party management, working closely with sourcing and vendor managers. Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to .
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Microbiology Lab at Duke University Hospital. Thursday - Monday, 7:00 a.m. - 3:30 p.m. This position is eligible for the first-shift weekend option premium of $5.90 when working these hours and a $5,000 commitment bonus. ASCP certification and Microbiology experience strongly preferred. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
01/09/2026
Full time
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Microbiology Lab at Duke University Hospital. Thursday - Monday, 7:00 a.m. - 3:30 p.m. This position is eligible for the first-shift weekend option premium of $5.90 when working these hours and a $5,000 commitment bonus. ASCP certification and Microbiology experience strongly preferred. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Berkeley Research Group, LLC
Los Angeles, California
BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: Consultant - Corporate Finance - Turnaround & Restructuring Location: Los Angeles, CA Position Type: Full time Requisition ID: JR100428 Description: We do Consulting Differently The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition. The BRG Corporate Finance practice has in-depth experience across a wide range of industries and markets, including but not limited to retail, consumer products, financial services, healthcare, energy and technology. Across sectors, BRG has experienced professionals who understand the challenges clients face - making it well-equipped to help solve clients' issues. Our five core service offerings include: Turnaround & Restructuring (T&R) Strategic Performance Solutions (SPS) Retail Performance Improvement (RPI) Transaction Advisory (TA) Transaction & Valuation Opinions (VAL) The BRG Turnaround & Restructuring practice is seeking to add professionals due to client demand and market opportunities. The ideal candidate should be prepared to work in a team-oriented environment on a diverse range of turnaround advisory assignments. Articulating findings and recommendations around the key financial, business issues, and value drivers are critical components for this position. The ideal candidate will have skills in the following areas: Three-statement financial modeling, including scenario planning Financial planning & analysis 13-week cash flow modeling Chapter 11 process Transactions, including sale of assets or businesses Responsibilities Support the day-to-day activities of BRG Corporate Finance - Turnaround & Restructuring client service teams on engagements Execute multiple tasks across a consulting engagement including modeling and client presentations Utilize business, finance, accounting, and analytical skills to perform tasks including: 13-week cash flow models, 3-statement models, and pro-forma scenario models Demonstrate the ability to work in a team environment; collaborate with T&R and BRG experts, professionals from other firms, and client contacts to achieve engagement objectives Assist in preparation of reports, written analyses, presentations, and other client deliverables Participate in the development of a fast-growing, entrepreneurial consulting practice including assisting in marketing, client pitches, and product and practice development Demonstrate the highest degree of professionalism, ethics, quality, and integrity Qualifications Bachelors degree or degree equivalent in Business, Accounting/Finance, Management, Engineering, Economics, Mathematics, or related field; 4+ years of work experience, ideally in a consulting or professional services environment; Experience in financial modeling and analysis (particularly in Excel), including constructing and understanding 3-statement financial models, cash flows, and scenario analyses; Ability to manage and analyze large volumes of financial and operational data; Ability to interpret the results of qualitative and quantitative analysis and develop insights and recommendations; Excellent written and oral communication skills and a demonstrated ability to interact with junior and senior team members, senior management, and other stakeholders or professionals; Mature presence, empathy, intellectual curiosity, and ability to learn quickly; Ability to work well independently or in a team dynamic; Ability to manage multiple tasks, prioritize changing work demands and learn quickly; CFA, CPA (or equivalent), or technical/GAAP accounting expertise is a plus; Advanced in Microsoft Excel, PowerPoint, Word; and Willingness to travel as needed. Salary Range: $90,000 to $160,000 per year. PM22 About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart-and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world. At BRG, we don't just show you what's possible. We're built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Compensation details: 00 Yearly Salary PI70a2824a44ca-5599
01/09/2026
Full time
BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: Consultant - Corporate Finance - Turnaround & Restructuring Location: Los Angeles, CA Position Type: Full time Requisition ID: JR100428 Description: We do Consulting Differently The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition. The BRG Corporate Finance practice has in-depth experience across a wide range of industries and markets, including but not limited to retail, consumer products, financial services, healthcare, energy and technology. Across sectors, BRG has experienced professionals who understand the challenges clients face - making it well-equipped to help solve clients' issues. Our five core service offerings include: Turnaround & Restructuring (T&R) Strategic Performance Solutions (SPS) Retail Performance Improvement (RPI) Transaction Advisory (TA) Transaction & Valuation Opinions (VAL) The BRG Turnaround & Restructuring practice is seeking to add professionals due to client demand and market opportunities. The ideal candidate should be prepared to work in a team-oriented environment on a diverse range of turnaround advisory assignments. Articulating findings and recommendations around the key financial, business issues, and value drivers are critical components for this position. The ideal candidate will have skills in the following areas: Three-statement financial modeling, including scenario planning Financial planning & analysis 13-week cash flow modeling Chapter 11 process Transactions, including sale of assets or businesses Responsibilities Support the day-to-day activities of BRG Corporate Finance - Turnaround & Restructuring client service teams on engagements Execute multiple tasks across a consulting engagement including modeling and client presentations Utilize business, finance, accounting, and analytical skills to perform tasks including: 13-week cash flow models, 3-statement models, and pro-forma scenario models Demonstrate the ability to work in a team environment; collaborate with T&R and BRG experts, professionals from other firms, and client contacts to achieve engagement objectives Assist in preparation of reports, written analyses, presentations, and other client deliverables Participate in the development of a fast-growing, entrepreneurial consulting practice including assisting in marketing, client pitches, and product and practice development Demonstrate the highest degree of professionalism, ethics, quality, and integrity Qualifications Bachelors degree or degree equivalent in Business, Accounting/Finance, Management, Engineering, Economics, Mathematics, or related field; 4+ years of work experience, ideally in a consulting or professional services environment; Experience in financial modeling and analysis (particularly in Excel), including constructing and understanding 3-statement financial models, cash flows, and scenario analyses; Ability to manage and analyze large volumes of financial and operational data; Ability to interpret the results of qualitative and quantitative analysis and develop insights and recommendations; Excellent written and oral communication skills and a demonstrated ability to interact with junior and senior team members, senior management, and other stakeholders or professionals; Mature presence, empathy, intellectual curiosity, and ability to learn quickly; Ability to work well independently or in a team dynamic; Ability to manage multiple tasks, prioritize changing work demands and learn quickly; CFA, CPA (or equivalent), or technical/GAAP accounting expertise is a plus; Advanced in Microsoft Excel, PowerPoint, Word; and Willingness to travel as needed. Salary Range: $90,000 to $160,000 per year. PM22 About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart-and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world. At BRG, we don't just show you what's possible. We're built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Compensation details: 00 Yearly Salary PI70a2824a44ca-5599
Berkeley Research Group, LLC
Boston, Massachusetts
BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: Consultant - Corporate Finance - Turnaround & Restructuring Location: Boston, MA Position Type: Full time Requisition ID: JR100510 Description: We do Consulting Differently The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition. The BRG Corporate Finance practice has in-depth experience across a wide range of industries and markets, including but not limited to retail, consumer products, financial services, healthcare, energy and technology. Across sectors, BRG has experienced professionals who understand the challenges clients face - making it well-equipped to help solve clients' issues. Our five core service offerings include: Turnaround & Restructuring (T&R) Strategic Performance Solutions (SPS) Retail Performance Improvement (RPI) Transaction Advisory (TA) Transaction & Valuation Opinions (VAL) The BRG Turnaround & Restructuring practice is seeking to add professionals due to client demand and market opportunities. The ideal candidate should be prepared to work in a team-oriented environment on a diverse range of turnaround advisory assignments. Articulating findings and recommendations around the key financial, business issues, and value drivers are critical components for this position. The ideal candidate will have skills in the following areas: Three-statement financial modeling, including scenario planning Financial planning & analysis 13-week cash flow modeling Chapter 11 process Transactions, including sale of assets or businesses Responsibilities Support the day-to-day activities of BRG Corporate Finance - Turnaround & Restructuring client service teams on engagements Execute multiple tasks across a consulting engagement including modeling and client presentations Utilize business, finance, accounting, and analytical skills to perform tasks including: 13-week cash flow models, 3-statement models, and pro-forma scenario models Demonstrate the ability to work in a team environment; collaborate with T&R and BRG experts, professionals from other firms, and client contacts to achieve engagement objectives Assist in preparation of reports, written analyses, presentations, and other client deliverables Participate in the development of a fast-growing, entrepreneurial consulting practice including assisting in marketing, client pitches, and product and practice development Demonstrate the highest degree of professionalism, ethics, quality, and integrity Qualifications Bachelors degree or degree equivalent in Business, Accounting/Finance, Management, Engineering, Economics, Mathematics, or related field; 4+ years of work experience, ideally in a consulting or professional services environment; Experience in financial modeling and analysis (particularly in Excel), including constructing and understanding 3-statement financial models, cash flows, and scenario analyses; Ability to manage and analyze large volumes of financial and operational data; Ability to interpret the results of qualitative and quantitative analysis and develop insights and recommendations; Excellent written and oral communication skills and a demonstrated ability to interact with junior and senior team members, senior management, and other stakeholders or professionals; Mature presence, empathy, intellectual curiosity, and ability to learn quickly; Ability to work well independently or in a team dynamic; Ability to manage multiple tasks, prioritize changing work demands and learn quickly; CFA, CPA (or equivalent), or technical/GAAP accounting expertise is a plus; Advanced in Microsoft Excel, PowerPoint, Word; and Willingness to travel as needed. Salary Range: $90,000 to $160,000 per year. PM22 About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart-and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world. At BRG, we don't just show you what's possible. We're built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Compensation details: 00 Yearly Salary PIac5-
01/09/2026
Full time
BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: Consultant - Corporate Finance - Turnaround & Restructuring Location: Boston, MA Position Type: Full time Requisition ID: JR100510 Description: We do Consulting Differently The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition. The BRG Corporate Finance practice has in-depth experience across a wide range of industries and markets, including but not limited to retail, consumer products, financial services, healthcare, energy and technology. Across sectors, BRG has experienced professionals who understand the challenges clients face - making it well-equipped to help solve clients' issues. Our five core service offerings include: Turnaround & Restructuring (T&R) Strategic Performance Solutions (SPS) Retail Performance Improvement (RPI) Transaction Advisory (TA) Transaction & Valuation Opinions (VAL) The BRG Turnaround & Restructuring practice is seeking to add professionals due to client demand and market opportunities. The ideal candidate should be prepared to work in a team-oriented environment on a diverse range of turnaround advisory assignments. Articulating findings and recommendations around the key financial, business issues, and value drivers are critical components for this position. The ideal candidate will have skills in the following areas: Three-statement financial modeling, including scenario planning Financial planning & analysis 13-week cash flow modeling Chapter 11 process Transactions, including sale of assets or businesses Responsibilities Support the day-to-day activities of BRG Corporate Finance - Turnaround & Restructuring client service teams on engagements Execute multiple tasks across a consulting engagement including modeling and client presentations Utilize business, finance, accounting, and analytical skills to perform tasks including: 13-week cash flow models, 3-statement models, and pro-forma scenario models Demonstrate the ability to work in a team environment; collaborate with T&R and BRG experts, professionals from other firms, and client contacts to achieve engagement objectives Assist in preparation of reports, written analyses, presentations, and other client deliverables Participate in the development of a fast-growing, entrepreneurial consulting practice including assisting in marketing, client pitches, and product and practice development Demonstrate the highest degree of professionalism, ethics, quality, and integrity Qualifications Bachelors degree or degree equivalent in Business, Accounting/Finance, Management, Engineering, Economics, Mathematics, or related field; 4+ years of work experience, ideally in a consulting or professional services environment; Experience in financial modeling and analysis (particularly in Excel), including constructing and understanding 3-statement financial models, cash flows, and scenario analyses; Ability to manage and analyze large volumes of financial and operational data; Ability to interpret the results of qualitative and quantitative analysis and develop insights and recommendations; Excellent written and oral communication skills and a demonstrated ability to interact with junior and senior team members, senior management, and other stakeholders or professionals; Mature presence, empathy, intellectual curiosity, and ability to learn quickly; Ability to work well independently or in a team dynamic; Ability to manage multiple tasks, prioritize changing work demands and learn quickly; CFA, CPA (or equivalent), or technical/GAAP accounting expertise is a plus; Advanced in Microsoft Excel, PowerPoint, Word; and Willingness to travel as needed. Salary Range: $90,000 to $160,000 per year. PM22 About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart-and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world. At BRG, we don't just show you what's possible. We're built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Compensation details: 00 Yearly Salary PIac5-
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
01/09/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TriStar Southern Hills Medical Center
Franklin, Tennessee
Description This position is incentive eligible. $10,000 Sign On Bonus! Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Southern Hills Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Southern Hills Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Masters Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Servicesis a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP Required Preferred Job Industries Other
01/09/2026
Full time
Description This position is incentive eligible. $10,000 Sign On Bonus! Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Southern Hills Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Southern Hills Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Masters Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Servicesis a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP Required Preferred Job Industries Other
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Fairview Park Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Fairview Park Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Masters Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). Integrated Regional Labs is a full service providerfor clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fullyautomated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo,Florida, and a network of hospital based rapid-response laboratories present in fourHCA Healthcare divisions within the state of Florida. Our core laboratories support more than250 acute and rehab hospitals, physician practices, surgery centers and commercialaccounts. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Required Preferred Job Industries Other
01/09/2026
Full time
Description This position is incentive eligible. Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Fairview Park Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Fairview Park Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Masters Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). Integrated Regional Labs is a full service providerfor clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fullyautomated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo,Florida, and a network of hospital based rapid-response laboratories present in fourHCA Healthcare divisions within the state of Florida. Our core laboratories support more than250 acute and rehab hospitals, physician practices, surgery centers and commercialaccounts. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Required Preferred Job Industries Other
Lafayette Regional Health Center
Lexington, Missouri
Description This position is incentive eligible. OFFERING $20,000 SIGN ON BONUS! Introduction Do you have the career opportunities as a Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Lafayette Regional Health Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Lafayette Regional Health Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Masters Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Servicesis a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP Required Preferred Job Industries Other
01/09/2026
Full time
Description This position is incentive eligible. OFFERING $20,000 SIGN ON BONUS! Introduction Do you have the career opportunities as a Laboratory Director you want with your current employer? We have an exciting opportunity for you to join Lafayette Regional Health Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits Lafayette Regional Health Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Masters Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Servicesis a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP Required Preferred Job Industries Other
Description This position is incentive eligible. Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Hospital Laboratory DirectorCatholic Medical Center Benefits Catholic Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a Hospital Laboratory Director for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Masters Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Required Preferred Job Industries Other
01/09/2026
Full time
Description This position is incentive eligible. Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Hospital Laboratory DirectorCatholic Medical Center Benefits Catholic Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a Hospital Laboratory Director for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Masters Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Required Preferred Job Industries Other
TriStar Southern Hills Medical Center
Lebanon, Tennessee
Description This position is incentive eligible. $10,000 Sign On Bonus! Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Southern Hills Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Southern Hills Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Masters Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Servicesis a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP Required Preferred Job Industries Other
01/09/2026
Full time
Description This position is incentive eligible. $10,000 Sign On Bonus! Introduction Do you have the career opportunities as a Hospital Laboratory Director you want with your current employer? We have an exciting opportunity for you to join TriStar Southern Hills Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits TriStar Southern Hills Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Hospital Laboratory Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications DUTIES INCLUDE BUT NOT LIMITED TO: Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management. Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report. Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations Directs and organizes operations through the appropriate, delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures What qualifications you will need: Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required. Masters Degree preferred National Certification as a Medical Technologist required. 5 years or more of progressive laboratory management experience is required with complex laboratory operations, required. Hospital clinical laboratory experience preferred This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). HCA Healthcare Laboratory Servicesis a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Hospital Laboratory Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. LAB-AFHP Required Preferred Job Industries Other
