Bell Socialization Services Inc.
York, Pennsylvania
Description: Job Description PU PURPOSE OF THE INTELLECTUAL DISABILITY DEPARTMENT: To provide services to promote and support independence in the lives of individuals who have an intellectual disability. To enable them to live full quality lives as an integrated member of their community. PURPOSE OF THE RESIDENTIAL PROGRAM To provide services and support to keep individuals with intellectual disability out of institutions. To enable them to live quality lives within their community and to live as independently as possible. DUTIES AND RESPONSIBILITIES: The Direct Support Professional (DSP) in the home is responsible for providing direct services of the highest quality to people with intellectual disabilities and possibly mental health issues so they can live in the community, live a quality life, and live as independently as possible. The DSP is responsible for the day-to-day duties necessary for the residential program to operate smoothly. Schedules include evenings, weekends, and holidays. The DSP works directly with individuals who live in the home and must implement and document Individuals' goal and intervention plans. This position may require lifting depending on the needs of the individuals Because of the nature of this Agency, it is essential that the DSP believe in the philosophy of the Agency as well as be able to implement programs that are viable and essential to the individual's need. Critical Elements: Ensure the Safety of Staff and Individuals: The DSP has frequent direct contact with the Individuals assigned to that program. The DSP must: be observant of safety issues and concerns, respond promptly to all reports regarding safety issues and concerns, correct what can be corrected and report what cannot be corrected by them to the DSPS or Senior DSP. Examples of duties: a) Inspect the site regularly to ensure compliance with safety regulations b) Check the hot water temperature to be sure it is less than 120o F c) Closely supervise Individuals in the community as per the individuals ISP and annual assessment d) Follow the use of Universal Precautions e) Report all allegations or suspicions of abuse to the Incident Manager via the IM cell phone f) Conduct monthly fire drills and fire safety checks for the home g) Assess the Individuals safety needs and provide services and supports that will maximize their safety h) Follow ISP's , annual assessments, behavioral support plans, SEEN plans, Medical education plans and any other implemented plans fully as they are written i) Ensure Smoke Alarms, Radon (when applicable), and CO2 detectors are fully functioning j) Ensure seat belts are worn in vehicles k) Ensure all exits from the homes are free of ice, snow, and debris to the designated fire emergency meeting location l) Report maintenance issues in a timely manner m) Follow universal precautions n) Implement all safety aspects and needs of the individuals as written in the ISP Ensure the Individual's Needs are Met: The Direct Support Professional must ensure all services provided are individualized based on the needs of each Individual. Individual needs vary, therefore, what services and supports are provided are dependent on the individual's needs. Examples of duties in this area: a) Ensure Program Coordinator has all information necessary to complete annual assessments b) Develop services based on the Individual's interests and desires (i.e., Individual choice) c) Implement goal plans as written to help the individuals attain higher levels of independence d) Teach skills to Individuals and allow them to complete tasks as independently as possible e) Implement ISP's and all support plans as they are written f) Monitor the Individual's finances by reviewing the house accounts and other Individual spending g) Provide encouragement and support for Individuals to become an involved member of their community h) Assist with activities of daily living (personal hygiene, dressing, dental care, etc.) i) Transport individuals to appointments, activities, and programs j) Administer medications in accordance with Medication Administration Training k) Ensure an adequate supply of medications are in the home l) Ensure nutritious meals are prepared and served, following menus posted in the home which comply with dietary guidelines and individuals preferences m) Provide recreational activities based on Individual interests n) Understand hours scheduled are to meet the needs of the individuals and schedules may change if the individuals needs change o) Adjust work schedules to meet the changing needs of the Individuals Ensure all Household Operations Maintain a High Level of Quality: The Direct Support Professional is responsible for monitoring all the household operations for the residential program site assigned. The Direct Support Professional will perform household tasks by involving the Individuals and encourage them to be as independent as possible. The Direct Support Professional will ensure high standards are met by completing any tasks that the Individuals are unable to completely perform. The highest level of standards will be maintained within budgetary and fiscal guidelines. Examples of duties in this area: a) Monitor the home to ensure it is clean and in good repair b) General household cleaning c) Ensure the exterior of homes and the adjoining properties are maintained and well kept (i.e., grass mowed, hedges trimmed, flower beds weeded, painted as needed) submitting maintenance requests as needed (residential staff are responsible for weeding) d) Monitor the assigned vehicles to ensure they are kept clean, in good repair, and well maintained e) Assist Individual in making purchases f) Be conservative regarding the use of utilities (heat, water, etc.) Communicates With Others: The Direct Support Professional must represent Bell Socialization Services, Inc., in a professional manner. The Direct Support Professional must participate in the communication chain of the Residential Program Supervisors and the Residential Program Coordinator on program issues. Information must be communicated in a timely, accurate, and professional manner for the services to operate smoothly. Additionally, the Direct Support Professional must process written and verbal communication for various internal departments in a timely and accurate fashion as determined by the department. Examples of duties in this area: a) Interact appropriately, positively and professionally with Individuals b) Interact professionally and respectfully with parents, coworkers, outside agencies, medical professionals and everyone you come into contact with while working c) Ensure incidents are reported in accordance with state regulations d) Keep informed of Agency information, policies, and procedures e) Keep informed on information regarding program operations and personnel issues f) Carry out the directives of supervisory personnel g) Ensure time sheets, billings, check requests, expense requests, grocery receipts, and other paperwork is submitted correctly and in a timely fashion h) Ensure medication errors are documented on the medication log and report errors to the Incident Manager via the IM cell phone i) Complete all required paperwork accurately and in a timely manner j) Utilize the On Call system according to policy (ex. calling off sick) k) Request permission from the DSPS to make changes in the weekly schedule l) Report important information to you supervisor and co-workers to ensure a consistent flow of information m) Attend mandatory monthly house meetings Ensure the Program Site is in Compliance with All Regulations: The Direct Support Professional must be knowledgeable and informed on all applicable regulations, bulletins, and health alerts. The Direct Support Professional must monitor the site with regards to compliance with these regulations. Examples of duties in this area are: a) Ensure personnel records at the site contain all required information and filed appropriately at the site b) Ensure all medical appointments are completed within regulatory time frames and that all paperwork is filled out accurately and completely c) Complete all paperwork in a timely, accurate and thorough manner d) Ensure medication logs are accurate, match pharmacy labels, and are documented correctly e) Ensure medication questionnaires are completed for each medication and are signed by a physician and pharmacist f) Ensure controlled medications are counted and documented daily, and stored in a double locked area g) Ensure Individuals review their rights and sign the form annually h) Monitor the program site for compliance with all applicable regulations i) Correct and/or report all areas of non-compliance to the supervisory personnel Ensure Programs Offer Services in a Manner Consistent with Bell's Philosophies: The Direct Support Professional must be familiar with Bell's Policy and Procedures Manual, as well as philosophical beliefs. The Direct Support Professional will ensure services provided are consistent with policies, procedures, and philosophies of the Agency. In the Intellectual Disability Department, philosophies utilized include Individual directed services, person centered planning, positive approaches, normalization . click apply for full job details
01/08/2026
Full time
Description: Job Description PU PURPOSE OF THE INTELLECTUAL DISABILITY DEPARTMENT: To provide services to promote and support independence in the lives of individuals who have an intellectual disability. To enable them to live full quality lives as an integrated member of their community. PURPOSE OF THE RESIDENTIAL PROGRAM To provide services and support to keep individuals with intellectual disability out of institutions. To enable them to live quality lives within their community and to live as independently as possible. DUTIES AND RESPONSIBILITIES: The Direct Support Professional (DSP) in the home is responsible for providing direct services of the highest quality to people with intellectual disabilities and possibly mental health issues so they can live in the community, live a quality life, and live as independently as possible. The DSP is responsible for the day-to-day duties necessary for the residential program to operate smoothly. Schedules include evenings, weekends, and holidays. The DSP works directly with individuals who live in the home and must implement and document Individuals' goal and intervention plans. This position may require lifting depending on the needs of the individuals Because of the nature of this Agency, it is essential that the DSP believe in the philosophy of the Agency as well as be able to implement programs that are viable and essential to the individual's need. Critical Elements: Ensure the Safety of Staff and Individuals: The DSP has frequent direct contact with the Individuals assigned to that program. The DSP must: be observant of safety issues and concerns, respond promptly to all reports regarding safety issues and concerns, correct what can be corrected and report what cannot be corrected by them to the DSPS or Senior DSP. Examples of duties: a) Inspect the site regularly to ensure compliance with safety regulations b) Check the hot water temperature to be sure it is less than 120o F c) Closely supervise Individuals in the community as per the individuals ISP and annual assessment d) Follow the use of Universal Precautions e) Report all allegations or suspicions of abuse to the Incident Manager via the IM cell phone f) Conduct monthly fire drills and fire safety checks for the home g) Assess the Individuals safety needs and provide services and supports that will maximize their safety h) Follow ISP's , annual assessments, behavioral support plans, SEEN plans, Medical education plans and any other implemented plans fully as they are written i) Ensure Smoke Alarms, Radon (when applicable), and CO2 detectors are fully functioning j) Ensure seat belts are worn in vehicles k) Ensure all exits from the homes are free of ice, snow, and debris to the designated fire emergency meeting location l) Report maintenance issues in a timely manner m) Follow universal precautions n) Implement all safety aspects and needs of the individuals as written in the ISP Ensure the Individual's Needs are Met: The Direct Support Professional must ensure all services provided are individualized based on the needs of each Individual. Individual needs vary, therefore, what services and supports are provided are dependent on the individual's needs. Examples of duties in this area: a) Ensure Program Coordinator has all information necessary to complete annual assessments b) Develop services based on the Individual's interests and desires (i.e., Individual choice) c) Implement goal plans as written to help the individuals attain higher levels of independence d) Teach skills to Individuals and allow them to complete tasks as independently as possible e) Implement ISP's and all support plans as they are written f) Monitor the Individual's finances by reviewing the house accounts and other Individual spending g) Provide encouragement and support for Individuals to become an involved member of their community h) Assist with activities of daily living (personal hygiene, dressing, dental care, etc.) i) Transport individuals to appointments, activities, and programs j) Administer medications in accordance with Medication Administration Training k) Ensure an adequate supply of medications are in the home l) Ensure nutritious meals are prepared and served, following menus posted in the home which comply with dietary guidelines and individuals preferences m) Provide recreational activities based on Individual interests n) Understand hours scheduled are to meet the needs of the individuals and schedules may change if the individuals needs change o) Adjust work schedules to meet the changing needs of the Individuals Ensure all Household Operations Maintain a High Level of Quality: The Direct Support Professional is responsible for monitoring all the household operations for the residential program site assigned. The Direct Support Professional will perform household tasks by involving the Individuals and encourage them to be as independent as possible. The Direct Support Professional will ensure high standards are met by completing any tasks that the Individuals are unable to completely perform. The highest level of standards will be maintained within budgetary and fiscal guidelines. Examples of duties in this area: a) Monitor the home to ensure it is clean and in good repair b) General household cleaning c) Ensure the exterior of homes and the adjoining properties are maintained and well kept (i.e., grass mowed, hedges trimmed, flower beds weeded, painted as needed) submitting maintenance requests as needed (residential staff are responsible for weeding) d) Monitor the assigned vehicles to ensure they are kept clean, in good repair, and well maintained e) Assist Individual in making purchases f) Be conservative regarding the use of utilities (heat, water, etc.) Communicates With Others: The Direct Support Professional must represent Bell Socialization Services, Inc., in a professional manner. The Direct Support Professional must participate in the communication chain of the Residential Program Supervisors and the Residential Program Coordinator on program issues. Information must be communicated in a timely, accurate, and professional manner for the services to operate smoothly. Additionally, the Direct Support Professional must process written and verbal communication for various internal departments in a timely and accurate fashion as determined by the department. Examples of duties in this area: a) Interact appropriately, positively and professionally with Individuals b) Interact professionally and respectfully with parents, coworkers, outside agencies, medical professionals and everyone you come into contact with while working c) Ensure incidents are reported in accordance with state regulations d) Keep informed of Agency information, policies, and procedures e) Keep informed on information regarding program operations and personnel issues f) Carry out the directives of supervisory personnel g) Ensure time sheets, billings, check requests, expense requests, grocery receipts, and other paperwork is submitted correctly and in a timely fashion h) Ensure medication errors are documented on the medication log and report errors to the Incident Manager via the IM cell phone i) Complete all required paperwork accurately and in a timely manner j) Utilize the On Call system according to policy (ex. calling off sick) k) Request permission from the DSPS to make changes in the weekly schedule l) Report important information to you supervisor and co-workers to ensure a consistent flow of information m) Attend mandatory monthly house meetings Ensure the Program Site is in Compliance with All Regulations: The Direct Support Professional must be knowledgeable and informed on all applicable regulations, bulletins, and health alerts. The Direct Support Professional must monitor the site with regards to compliance with these regulations. Examples of duties in this area are: a) Ensure personnel records at the site contain all required information and filed appropriately at the site b) Ensure all medical appointments are completed within regulatory time frames and that all paperwork is filled out accurately and completely c) Complete all paperwork in a timely, accurate and thorough manner d) Ensure medication logs are accurate, match pharmacy labels, and are documented correctly e) Ensure medication questionnaires are completed for each medication and are signed by a physician and pharmacist f) Ensure controlled medications are counted and documented daily, and stored in a double locked area g) Ensure Individuals review their rights and sign the form annually h) Monitor the program site for compliance with all applicable regulations i) Correct and/or report all areas of non-compliance to the supervisory personnel Ensure Programs Offer Services in a Manner Consistent with Bell's Philosophies: The Direct Support Professional must be familiar with Bell's Policy and Procedures Manual, as well as philosophical beliefs. The Direct Support Professional will ensure services provided are consistent with policies, procedures, and philosophies of the Agency. In the Intellectual Disability Department, philosophies utilized include Individual directed services, person centered planning, positive approaches, normalization . click apply for full job details
Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Lead AV Technician (Buffalo, NY) Title: Lead AV Technician - Buffalo Department: Operations Reports To: Project Manager Position Purpose & Objectives The Lead AV Technician is responsible for directing and overseeing installation teams in the deployment of professional audio-visual (AV) systems, with a strong emphasis on educational environments (K-12 and higher education). This role ensures installations are completed to AVIXA standards , project specifications, and ITC's quality and safety guidelines. The Lead AV Technician provides technical leadership on-site, supports the professional development of junior technicians, and ensures that all installations meet compliance, performance, and client satisfaction expectations. This position reports to a Project Manager and is part of the Operations team supporting ITC's mission of delivering Best-in-Class AV integration solutions . Essential Responsibilities Leadership & Project Execution Direct and oversee AV installation teams, ensuring work complies with AVIXA/InfoComm standards , manufacturer guidelines, and ITC procedures. Coordinate day-to-day project activities including scheduling, work assignments, and ensuring timely completion of tasks. Provide on-site problem-solving, technical expertise, and serve as the primary technical contact for clients and project managers. Train, coach, and mentor junior technicians to develop technical and professional skills, supporting advancement toward certifications (CTS, CTS-I). Ensure job sites are professional, safe, and represent ITC with a high level of customer satisfaction. Technical Duties Install and commission AV equipment such as projectors, displays, interactive boards, cameras, control systems, DSPs, and speaker systems with an emphasis on classroom and lecture hall environments. Terminate, test, and label AV cabling in accordance with AVIXA standards and ITC's quality benchmarks. Perform system testing, troubleshooting, and adjustments to confirm functionality and performance. Accurately interpret signal flow diagrams, architectural drawings, and wiring schematics. Work in diverse construction environments: drilling, mounting, working on lifts (above 10 ft.), and accessing confined spaces as required. Collaboration & Client Interaction Maintain effective communication with Project Managers, Account Executives, and clients regarding progress, issues, and site conditions. Represent ITC professionally with customers, acting as a trusted technical leader. Provide feedback on project workflows, identifying opportunities to improve installation processes. Knowledge, Skills & Abilities Leadership Experience: 2-4 years in a lead or supervisory AV installation role. Certifications: CTS required. CTS-I must be achieved within 3 months. Technical Expertise: Knowledge of AVIXA standards and best practices for educational installations. Proficiency with AV control systems (Crestron, Extron, AMX), DSPs (Biamp, QSC), and video/audio distribution. Familiarity with classroom-specific technologies: lecture capture systems, wireless presentation, distance learning tools, etc. Soft Skills: Strong leadership, communication, and mentoring skills. Ability to problem-solve under tight timelines. Professional, approachable, and team-oriented. Other Requirements: Ability to lift 75 lbs. and work on ladders/lifts. Valid driver's license and reliable transportation. Flexibility to travel regionally and nationally on short notice. Supervisory Responsibilities Direct and coordinate AV technician teams on job sites. Provide coaching and mentoring to junior technicians. Ensure compliance with scheduling, safety, and quality standards. Act as liaison with client representatives and ITC leadership. Success Factors Demonstrates optimism, professionalism, and accountability. Leads by example, showing initiative and adaptability. Builds trust and rapport with both colleagues and clients. Provides clear communication, constructive feedback, and team motivation. Upholds ITC's reputation for high-quality AV integration. Working Conditions Work may be in comfortable indoor educational environments, but also includes construction sites with varying temperatures. Regular use of ladders, lifts, and hand/power tools. Regional travel required; national travel opportunities available. Compensation & Benefits Competitive salary with full-time employment. Paid vacation and sick leave. Medical, vision, and dental insurance options. Generous daily per diem while traveling. 401(k) program with employer contribution after one year. Company-provided toolkit, PPE, uniforms, and cell phone stipend. All work-related travel booked and paid by ITC's travel team. The pay range for this role is: 25 - 35 USD per hour(Buffalo, New York) PI373f3abf5-
01/02/2026
Full time
Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Lead AV Technician (Buffalo, NY) Title: Lead AV Technician - Buffalo Department: Operations Reports To: Project Manager Position Purpose & Objectives The Lead AV Technician is responsible for directing and overseeing installation teams in the deployment of professional audio-visual (AV) systems, with a strong emphasis on educational environments (K-12 and higher education). This role ensures installations are completed to AVIXA standards , project specifications, and ITC's quality and safety guidelines. The Lead AV Technician provides technical leadership on-site, supports the professional development of junior technicians, and ensures that all installations meet compliance, performance, and client satisfaction expectations. This position reports to a Project Manager and is part of the Operations team supporting ITC's mission of delivering Best-in-Class AV integration solutions . Essential Responsibilities Leadership & Project Execution Direct and oversee AV installation teams, ensuring work complies with AVIXA/InfoComm standards , manufacturer guidelines, and ITC procedures. Coordinate day-to-day project activities including scheduling, work assignments, and ensuring timely completion of tasks. Provide on-site problem-solving, technical expertise, and serve as the primary technical contact for clients and project managers. Train, coach, and mentor junior technicians to develop technical and professional skills, supporting advancement toward certifications (CTS, CTS-I). Ensure job sites are professional, safe, and represent ITC with a high level of customer satisfaction. Technical Duties Install and commission AV equipment such as projectors, displays, interactive boards, cameras, control systems, DSPs, and speaker systems with an emphasis on classroom and lecture hall environments. Terminate, test, and label AV cabling in accordance with AVIXA standards and ITC's quality benchmarks. Perform system testing, troubleshooting, and adjustments to confirm functionality and performance. Accurately interpret signal flow diagrams, architectural drawings, and wiring schematics. Work in diverse construction environments: drilling, mounting, working on lifts (above 10 ft.), and accessing confined spaces as required. Collaboration & Client Interaction Maintain effective communication with Project Managers, Account Executives, and clients regarding progress, issues, and site conditions. Represent ITC professionally with customers, acting as a trusted technical leader. Provide feedback on project workflows, identifying opportunities to improve installation processes. Knowledge, Skills & Abilities Leadership Experience: 2-4 years in a lead or supervisory AV installation role. Certifications: CTS required. CTS-I must be achieved within 3 months. Technical Expertise: Knowledge of AVIXA standards and best practices for educational installations. Proficiency with AV control systems (Crestron, Extron, AMX), DSPs (Biamp, QSC), and video/audio distribution. Familiarity with classroom-specific technologies: lecture capture systems, wireless presentation, distance learning tools, etc. Soft Skills: Strong leadership, communication, and mentoring skills. Ability to problem-solve under tight timelines. Professional, approachable, and team-oriented. Other Requirements: Ability to lift 75 lbs. and work on ladders/lifts. Valid driver's license and reliable transportation. Flexibility to travel regionally and nationally on short notice. Supervisory Responsibilities Direct and coordinate AV technician teams on job sites. Provide coaching and mentoring to junior technicians. Ensure compliance with scheduling, safety, and quality standards. Act as liaison with client representatives and ITC leadership. Success Factors Demonstrates optimism, professionalism, and accountability. Leads by example, showing initiative and adaptability. Builds trust and rapport with both colleagues and clients. Provides clear communication, constructive feedback, and team motivation. Upholds ITC's reputation for high-quality AV integration. Working Conditions Work may be in comfortable indoor educational environments, but also includes construction sites with varying temperatures. Regular use of ladders, lifts, and hand/power tools. Regional travel required; national travel opportunities available. Compensation & Benefits Competitive salary with full-time employment. Paid vacation and sick leave. Medical, vision, and dental insurance options. Generous daily per diem while traveling. 401(k) program with employer contribution after one year. Company-provided toolkit, PPE, uniforms, and cell phone stipend. All work-related travel booked and paid by ITC's travel team. The pay range for this role is: 25 - 35 USD per hour(Buffalo, New York) PI373f3abf5-
Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Title: Field AV Engineer Department: Operations Reports To: Vice President of Customer Success Position purpose and objective: This position is responsible and accountable for directing, installing, programming, commissioning and trouble-shooting the electronic, hardware, and wiring components of audio-visual systems according to company standards. This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an operational member of a dynamic audio-visual integration operation, the Field AV Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations. After installation is complete, travel to customers' sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company's policies and procedures, including quality, safety, environmental, and business practices. Key Responsibilities - Responsibilities include but are not limited to the following. Additional responsibilities are expected to be performed as assigned. 1. System Installation & Integration Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring. Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems. Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.). Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics. Collaborate with network engineers to integrate AV equipment with IT infrastructure. 2. Testing & Troubleshooting Perform system commissioning, ensuring proper calibration and functionality of audio and video systems. Conduct signal flow verification, EQ adjustments, gain staging, and network-based troubleshooting. Diagnose and resolve issues related to hardware, software, and networking. Provide on-site or remote support for escalated service issues. 3. Client Interaction & Documentation Serve as an on-site liaison with clients, providing training and guidance on AV system operation. Document system configurations, wiring diagrams, and punch lists for project completion. Maintain service logs, test reports, and installation notes in project documentation platforms. Assist in creating end-user guides and training materials. 4. Compliance & Safety Adhere to OSHA and company safety policies when working on-site. Follow industry best practices and manufacture guidelines for AV installations. Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.). 5. Project Coordination & Team Collaboration Work closely with project managers to ensure deadlines and project milestones are met. Provide feedback on project designs, suggesting improvements or modifications as needed. Qualifications Education: Associate's or Bachelor's degree in AV Technology, Electrical Engineering, IT, or a related field Certifications: CTS and CTS-I Certification. Additional certifications (Crestron, Extron, Dante, Biamp, QSC) preferred. Experience: 3+ years of hands-on experience in AV installation, programming, and commissioning. Technical Skills: Proficiency in AV networking, signal flow, and troubleshooting. Experience with AV control system programming (Crestron, AMX, Extron). Understanding of DSP configuration and audio calibration. Soft Skills: Strong problem-solving ability, attention to detail, excellent verbal and written communication skills, and time management. Physical Requirements: Ability to lift 50+ lbs and work at heights. Success Factors: The personal characteristics that make an individual successful in this industry include: Client-First Mindset - Deliver top-tier AV solutions with professionalism, clear communication, and attention to detail. Problem-Solver Mentality - Troubleshoot issues efficiently, think on your feet, and adapt to evolving technology. Team Player - Support colleagues, share knowledge, and collaborate for seamless project execution. Ownership & Accountability - Take full responsibility for your work, ensuring high-quality results without excuses. Continuous Learning - Stay updated on industry trends, certifications, and best practices to refine your expertise. Adaptability & Flexibility - Be ready for changing schedules and diverse project environments. Safety & Precision - Follow protocols, prioritize job-site safety, and execute installations with meticulous attention to detail. Strong Communication - Keep clients, project managers, and technicians informed for smooth operations. Professionalism & Integrity - Respect the technology, team, and clients by maintaining a high standard of conduct. Passion & Positive Attitude - Bring energy, enthusiasm, and a problem-solving approach to every job. Job offer consists of a competitive salary and benefits package that includes: Paid vacation and sick pay Medical coverage options: health, vision and dental Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts 401k program after one year of service and with employer contribution after one year of enrollment Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance Job Type: Full-time Pay: $85,000 - $110,000 yearly salary or commensurate with experience Job Location: Primarily servicing clients in the Buffalo region and Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change. The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation. The pay range for this role is: 85,000 - 110,000 USD per year(Buffalo, New York) PI48ad-9278
01/02/2026
Full time
Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Title: Field AV Engineer Department: Operations Reports To: Vice President of Customer Success Position purpose and objective: This position is responsible and accountable for directing, installing, programming, commissioning and trouble-shooting the electronic, hardware, and wiring components of audio-visual systems according to company standards. This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an operational member of a dynamic audio-visual integration operation, the Field AV Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations. After installation is complete, travel to customers' sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company's policies and procedures, including quality, safety, environmental, and business practices. Key Responsibilities - Responsibilities include but are not limited to the following. Additional responsibilities are expected to be performed as assigned. 1. System Installation & Integration Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring. Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems. Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.). Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics. Collaborate with network engineers to integrate AV equipment with IT infrastructure. 2. Testing & Troubleshooting Perform system commissioning, ensuring proper calibration and functionality of audio and video systems. Conduct signal flow verification, EQ adjustments, gain staging, and network-based troubleshooting. Diagnose and resolve issues related to hardware, software, and networking. Provide on-site or remote support for escalated service issues. 3. Client Interaction & Documentation Serve as an on-site liaison with clients, providing training and guidance on AV system operation. Document system configurations, wiring diagrams, and punch lists for project completion. Maintain service logs, test reports, and installation notes in project documentation platforms. Assist in creating end-user guides and training materials. 4. Compliance & Safety Adhere to OSHA and company safety policies when working on-site. Follow industry best practices and manufacture guidelines for AV installations. Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.). 5. Project Coordination & Team Collaboration Work closely with project managers to ensure deadlines and project milestones are met. Provide feedback on project designs, suggesting improvements or modifications as needed. Qualifications Education: Associate's or Bachelor's degree in AV Technology, Electrical Engineering, IT, or a related field Certifications: CTS and CTS-I Certification. Additional certifications (Crestron, Extron, Dante, Biamp, QSC) preferred. Experience: 3+ years of hands-on experience in AV installation, programming, and commissioning. Technical Skills: Proficiency in AV networking, signal flow, and troubleshooting. Experience with AV control system programming (Crestron, AMX, Extron). Understanding of DSP configuration and audio calibration. Soft Skills: Strong problem-solving ability, attention to detail, excellent verbal and written communication skills, and time management. Physical Requirements: Ability to lift 50+ lbs and work at heights. Success Factors: The personal characteristics that make an individual successful in this industry include: Client-First Mindset - Deliver top-tier AV solutions with professionalism, clear communication, and attention to detail. Problem-Solver Mentality - Troubleshoot issues efficiently, think on your feet, and adapt to evolving technology. Team Player - Support colleagues, share knowledge, and collaborate for seamless project execution. Ownership & Accountability - Take full responsibility for your work, ensuring high-quality results without excuses. Continuous Learning - Stay updated on industry trends, certifications, and best practices to refine your expertise. Adaptability & Flexibility - Be ready for changing schedules and diverse project environments. Safety & Precision - Follow protocols, prioritize job-site safety, and execute installations with meticulous attention to detail. Strong Communication - Keep clients, project managers, and technicians informed for smooth operations. Professionalism & Integrity - Respect the technology, team, and clients by maintaining a high standard of conduct. Passion & Positive Attitude - Bring energy, enthusiasm, and a problem-solving approach to every job. Job offer consists of a competitive salary and benefits package that includes: Paid vacation and sick pay Medical coverage options: health, vision and dental Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts 401k program after one year of service and with employer contribution after one year of enrollment Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance Job Type: Full-time Pay: $85,000 - $110,000 yearly salary or commensurate with experience Job Location: Primarily servicing clients in the Buffalo region and Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change. The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation. The pay range for this role is: 85,000 - 110,000 USD per year(Buffalo, New York) PI48ad-9278
Inter Technologies Corporation
North Tonawanda, New York
Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Title: Field AV Engineer Department: Operations Reports To: Vice President of Customer Success Position purpose and objective: This position is responsible and accountable for directing, installing, programming, commissioning and trouble-shooting the electronic, hardware, and wiring components of audio-visual systems according to company standards. This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an operational member of a dynamic audio-visual integration operation, the Field AV Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations. After installation is complete, travel to customers' sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company's policies and procedures, including quality, safety, environmental, and business practices. Key Responsibilities - Responsibilities include but are not limited to the following. Additional responsibilities are expected to be performed as assigned. 1. System Installation & Integration Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring. Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems. Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.). Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics. Collaborate with network engineers to integrate AV equipment with IT infrastructure. 2. Testing & Troubleshooting Perform system commissioning, ensuring proper calibration and functionality of audio and video systems. Conduct signal flow verification, EQ adjustments, gain staging, and network-based troubleshooting. Diagnose and resolve issues related to hardware, software, and networking. Provide on-site or remote support for escalated service issues. 3. Client Interaction & Documentation Serve as an on-site liaison with clients, providing training and guidance on AV system operation. Document system configurations, wiring diagrams, and punch lists for project completion. Maintain service logs, test reports, and installation notes in project documentation platforms. Assist in creating end-user guides and training materials. 4. Compliance & Safety Adhere to OSHA and company safety policies when working on-site. Follow industry best practices and manufacture guidelines for AV installations. Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.). 5. Project Coordination & Team Collaboration Work closely with project managers to ensure deadlines and project milestones are met. Provide feedback on project designs, suggesting improvements or modifications as needed. Qualifications Education: Associate's or Bachelor's degree in AV Technology, Electrical Engineering, IT, or a related field Certifications: CTS and CTS-I Certification. Additional certifications (Crestron, Extron, Dante, Biamp, QSC) preferred. Experience: 3+ years of hands-on experience in AV installation, programming, and commissioning. Technical Skills: Proficiency in AV networking, signal flow, and troubleshooting. Experience with AV control system programming (Crestron, AMX, Extron). Understanding of DSP configuration and audio calibration. Soft Skills: Strong problem-solving ability, attention to detail, excellent verbal and written communication skills, and time management. Physical Requirements: Ability to lift 50+ lbs and work at heights. Success Factors: The personal characteristics that make an individual successful in this industry include: Client-First Mindset - Deliver top-tier AV solutions with professionalism, clear communication, and attention to detail. Problem-Solver Mentality - Troubleshoot issues efficiently, think on your feet, and adapt to evolving technology. Team Player - Support colleagues, share knowledge, and collaborate for seamless project execution. Ownership & Accountability - Take full responsibility for your work, ensuring high-quality results without excuses. Continuous Learning - Stay updated on industry trends, certifications, and best practices to refine your expertise. Adaptability & Flexibility - Be ready for changing schedules and diverse project environments. Safety & Precision - Follow protocols, prioritize job-site safety, and execute installations with meticulous attention to detail. Strong Communication - Keep clients, project managers, and technicians informed for smooth operations. Professionalism & Integrity - Respect the technology, team, and clients by maintaining a high standard of conduct. Passion & Positive Attitude - Bring energy, enthusiasm, and a problem-solving approach to every job. Job offer consists of a competitive salary and benefits package that includes: Paid vacation and sick pay Medical coverage options: health, vision and dental Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts 401k program after one year of service and with employer contribution after one year of enrollment Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance Job Type: Full-time Pay: $85,000 - $110,000 yearly salary or commensurate with experience Job Location: Primarily servicing clients in the Buffalo region and Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change. The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation. The pay range for this role is: 85,000 - 110,000 USD per year(Buffalo, New York) PI3dc87a906d9d-9276
01/02/2026
Full time
Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Title: Field AV Engineer Department: Operations Reports To: Vice President of Customer Success Position purpose and objective: This position is responsible and accountable for directing, installing, programming, commissioning and trouble-shooting the electronic, hardware, and wiring components of audio-visual systems according to company standards. This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an operational member of a dynamic audio-visual integration operation, the Field AV Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations. After installation is complete, travel to customers' sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company's policies and procedures, including quality, safety, environmental, and business practices. Key Responsibilities - Responsibilities include but are not limited to the following. Additional responsibilities are expected to be performed as assigned. 1. System Installation & Integration Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring. Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems. Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.). Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics. Collaborate with network engineers to integrate AV equipment with IT infrastructure. 2. Testing & Troubleshooting Perform system commissioning, ensuring proper calibration and functionality of audio and video systems. Conduct signal flow verification, EQ adjustments, gain staging, and network-based troubleshooting. Diagnose and resolve issues related to hardware, software, and networking. Provide on-site or remote support for escalated service issues. 3. Client Interaction & Documentation Serve as an on-site liaison with clients, providing training and guidance on AV system operation. Document system configurations, wiring diagrams, and punch lists for project completion. Maintain service logs, test reports, and installation notes in project documentation platforms. Assist in creating end-user guides and training materials. 4. Compliance & Safety Adhere to OSHA and company safety policies when working on-site. Follow industry best practices and manufacture guidelines for AV installations. Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.). 5. Project Coordination & Team Collaboration Work closely with project managers to ensure deadlines and project milestones are met. Provide feedback on project designs, suggesting improvements or modifications as needed. Qualifications Education: Associate's or Bachelor's degree in AV Technology, Electrical Engineering, IT, or a related field Certifications: CTS and CTS-I Certification. Additional certifications (Crestron, Extron, Dante, Biamp, QSC) preferred. Experience: 3+ years of hands-on experience in AV installation, programming, and commissioning. Technical Skills: Proficiency in AV networking, signal flow, and troubleshooting. Experience with AV control system programming (Crestron, AMX, Extron). Understanding of DSP configuration and audio calibration. Soft Skills: Strong problem-solving ability, attention to detail, excellent verbal and written communication skills, and time management. Physical Requirements: Ability to lift 50+ lbs and work at heights. Success Factors: The personal characteristics that make an individual successful in this industry include: Client-First Mindset - Deliver top-tier AV solutions with professionalism, clear communication, and attention to detail. Problem-Solver Mentality - Troubleshoot issues efficiently, think on your feet, and adapt to evolving technology. Team Player - Support colleagues, share knowledge, and collaborate for seamless project execution. Ownership & Accountability - Take full responsibility for your work, ensuring high-quality results without excuses. Continuous Learning - Stay updated on industry trends, certifications, and best practices to refine your expertise. Adaptability & Flexibility - Be ready for changing schedules and diverse project environments. Safety & Precision - Follow protocols, prioritize job-site safety, and execute installations with meticulous attention to detail. Strong Communication - Keep clients, project managers, and technicians informed for smooth operations. Professionalism & Integrity - Respect the technology, team, and clients by maintaining a high standard of conduct. Passion & Positive Attitude - Bring energy, enthusiasm, and a problem-solving approach to every job. Job offer consists of a competitive salary and benefits package that includes: Paid vacation and sick pay Medical coverage options: health, vision and dental Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts 401k program after one year of service and with employer contribution after one year of enrollment Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance Job Type: Full-time Pay: $85,000 - $110,000 yearly salary or commensurate with experience Job Location: Primarily servicing clients in the Buffalo region and Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change. The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation. The pay range for this role is: 85,000 - 110,000 USD per year(Buffalo, New York) PI3dc87a906d9d-9276