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Optum
SVP Growth & Retention Marketing, Optum Rx
Optum Burnsville, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The SVP, Growth & Retention Marketing is the enterprise accountable leader for an Optum Rx-wide growth lever (ORx)-owning strategy, investment, and performance across B2B and B2C audiences through driving a Performance Marketing capability. As ORx continues to scale and diversify growth across multiple business lines, products, and markets, the ability to drive coordinated, measurable growth across a highly diverse set of stakeholders has become a critical enterprise differentiator. This role exists to establish and govern the capability as a centralized, performance-driven growth engine across the enterprise, with accountability for enterprise alignment and performance governance across 12 CEOs / P&L owners. This leader holds decision authority over material marketing investments that directly impact revenue performance across businesses, including projected $16B+ in annual marketing-attributed revenue. This role owns the enterprise marketing investment pool across ORx, with accountability for allocation, optimization, and performance of spend. The SVP establishes and enforces ROI thresholds and investment guardrails, with authority to reallocate resources across business units and make enterprise-level tradeoff decisions to maximize growth, efficiency, and IOI performance. This role owns and scales enterprise growth capabilities, including ROI-measured demand generation, omni-channel engagement, lifecycle marketing, and performance media, enabled by AI-driven marketing systems. The SVP serves as a key member of the ORx, ORx Marketing, and Enterprise Marketing leadership teams, shaping how marketing drives enterprise value while building a high-performing, inclusive, and future-ready organization. This role spans the entirety of the ORx portfolio, leading growth and retention marketing results across all lines of business, including Optum Home Delivery, Specialty Pharmacy, Infusion Pharmacy, Community Pharmacies, ORx PBM, Optum GPO / Emisar, and Specialty Holdings. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you'll be required to work a minimum of four days per week in-office. Primary Responsibilities: Own and govern the enterprise growth marketing investment portfolio, including allocation, optimization, and reallocation of spend across ORx business units to maximize enterprise growth and ROI Set and enforce growth and retention strategy across business units, including defining priorities and standardizing approaches Drive $16B+ in annual marketing-attributed revenue (projected) through integrated reputation, demand generation, conversion, and retention strategies across all audiences Serve as the decision authority for cross-business growth initiatives, resolving tradeoffs and aligning investments to enterprise priorities Lead the development and execution of integrated, omni-channel, data-driven go-to-market strategies across Pharma, B2B, B2C, and Provider segments Own and continuously optimize the end-to-end audience lifecycle, from awareness and demand generation through engagement, conversion, retention, and loyalty Drive marketing modernization, advancing data-driven, digital-first, and AI-enabled capabilities Build and scale a best-in-class demand generation engine and own the performance marketing operating-establishing skill maturity, scalable processes, global capabilities, and measurable performance systems Establish marketing performance standards, including attribution models, ROI thresholds, and KPIs tied to revenue, retention, and IOI Establish and lead a globally aligned marketing operating model, including development and scaling of global teams and capabilities Act as a strategic advisor to senior executives, shaping enterprise growth strategies and ensuring marketing is positioned as a core driver of business value Drive innovation and continuous improvement to accelerate growth and efficiency Develop and execute enterprise workforce strategy, including attracting, retaining, and deploying top talent aligned to business priorities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree 15+ years of proven success as a consumer-first, data-centric, digital-first, performance marketing leader driving measurable business outcomes Demonstrated ability to own and drive enterprise-level growth strategies tied directly to financial performance Success working side by side with the organization's most senior C-suite executives Proven experience managing large-scale marketing investments with accountability for ROI and business impact Deep expertise in modern marketing platforms (Google / YouTube, Meta, LinkedIn, programmatic, CTV) Solid track record of building and scaling B2B demand generation engines and enterprise marketing capabilities Demonstrated ability to operate with decision authority in complex, matrixed organizations, aligning multiple stakeholders to enterprise outcomes Proven ability to partner across sales, product, finance, and technology functions to deliver integrated growth strategies Demonstrated ability to lead through ambiguity, drive transformation, and deliver results in complex environments Exceptional leadership capability with experience building, developing, and retaining high-performing teams Superior communication, executive presence, and influencing skills Preferred Qualifications: MBA or Master's Degree Pharmacy and/or PBM industry experience Based in New York, NY or Eden Prairie, MN All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
05/06/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The SVP, Growth & Retention Marketing is the enterprise accountable leader for an Optum Rx-wide growth lever (ORx)-owning strategy, investment, and performance across B2B and B2C audiences through driving a Performance Marketing capability. As ORx continues to scale and diversify growth across multiple business lines, products, and markets, the ability to drive coordinated, measurable growth across a highly diverse set of stakeholders has become a critical enterprise differentiator. This role exists to establish and govern the capability as a centralized, performance-driven growth engine across the enterprise, with accountability for enterprise alignment and performance governance across 12 CEOs / P&L owners. This leader holds decision authority over material marketing investments that directly impact revenue performance across businesses, including projected $16B+ in annual marketing-attributed revenue. This role owns the enterprise marketing investment pool across ORx, with accountability for allocation, optimization, and performance of spend. The SVP establishes and enforces ROI thresholds and investment guardrails, with authority to reallocate resources across business units and make enterprise-level tradeoff decisions to maximize growth, efficiency, and IOI performance. This role owns and scales enterprise growth capabilities, including ROI-measured demand generation, omni-channel engagement, lifecycle marketing, and performance media, enabled by AI-driven marketing systems. The SVP serves as a key member of the ORx, ORx Marketing, and Enterprise Marketing leadership teams, shaping how marketing drives enterprise value while building a high-performing, inclusive, and future-ready organization. This role spans the entirety of the ORx portfolio, leading growth and retention marketing results across all lines of business, including Optum Home Delivery, Specialty Pharmacy, Infusion Pharmacy, Community Pharmacies, ORx PBM, Optum GPO / Emisar, and Specialty Holdings. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you'll be required to work a minimum of four days per week in-office. Primary Responsibilities: Own and govern the enterprise growth marketing investment portfolio, including allocation, optimization, and reallocation of spend across ORx business units to maximize enterprise growth and ROI Set and enforce growth and retention strategy across business units, including defining priorities and standardizing approaches Drive $16B+ in annual marketing-attributed revenue (projected) through integrated reputation, demand generation, conversion, and retention strategies across all audiences Serve as the decision authority for cross-business growth initiatives, resolving tradeoffs and aligning investments to enterprise priorities Lead the development and execution of integrated, omni-channel, data-driven go-to-market strategies across Pharma, B2B, B2C, and Provider segments Own and continuously optimize the end-to-end audience lifecycle, from awareness and demand generation through engagement, conversion, retention, and loyalty Drive marketing modernization, advancing data-driven, digital-first, and AI-enabled capabilities Build and scale a best-in-class demand generation engine and own the performance marketing operating-establishing skill maturity, scalable processes, global capabilities, and measurable performance systems Establish marketing performance standards, including attribution models, ROI thresholds, and KPIs tied to revenue, retention, and IOI Establish and lead a globally aligned marketing operating model, including development and scaling of global teams and capabilities Act as a strategic advisor to senior executives, shaping enterprise growth strategies and ensuring marketing is positioned as a core driver of business value Drive innovation and continuous improvement to accelerate growth and efficiency Develop and execute enterprise workforce strategy, including attracting, retaining, and deploying top talent aligned to business priorities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree 15+ years of proven success as a consumer-first, data-centric, digital-first, performance marketing leader driving measurable business outcomes Demonstrated ability to own and drive enterprise-level growth strategies tied directly to financial performance Success working side by side with the organization's most senior C-suite executives Proven experience managing large-scale marketing investments with accountability for ROI and business impact Deep expertise in modern marketing platforms (Google / YouTube, Meta, LinkedIn, programmatic, CTV) Solid track record of building and scaling B2B demand generation engines and enterprise marketing capabilities Demonstrated ability to operate with decision authority in complex, matrixed organizations, aligning multiple stakeholders to enterprise outcomes Proven ability to partner across sales, product, finance, and technology functions to deliver integrated growth strategies Demonstrated ability to lead through ambiguity, drive transformation, and deliver results in complex environments Exceptional leadership capability with experience building, developing, and retaining high-performing teams Superior communication, executive presence, and influencing skills Preferred Qualifications: MBA or Master's Degree Pharmacy and/or PBM industry experience Based in New York, NY or Eden Prairie, MN All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum
SVP Growth & Retention Marketing, Optum Rx
Optum Chaska, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The SVP, Growth & Retention Marketing is the enterprise accountable leader for an Optum Rx-wide growth lever (ORx)-owning strategy, investment, and performance across B2B and B2C audiences through driving a Performance Marketing capability. As ORx continues to scale and diversify growth across multiple business lines, products, and markets, the ability to drive coordinated, measurable growth across a highly diverse set of stakeholders has become a critical enterprise differentiator. This role exists to establish and govern the capability as a centralized, performance-driven growth engine across the enterprise, with accountability for enterprise alignment and performance governance across 12 CEOs / P&L owners. This leader holds decision authority over material marketing investments that directly impact revenue performance across businesses, including projected $16B+ in annual marketing-attributed revenue. This role owns the enterprise marketing investment pool across ORx, with accountability for allocation, optimization, and performance of spend. The SVP establishes and enforces ROI thresholds and investment guardrails, with authority to reallocate resources across business units and make enterprise-level tradeoff decisions to maximize growth, efficiency, and IOI performance. This role owns and scales enterprise growth capabilities, including ROI-measured demand generation, omni-channel engagement, lifecycle marketing, and performance media, enabled by AI-driven marketing systems. The SVP serves as a key member of the ORx, ORx Marketing, and Enterprise Marketing leadership teams, shaping how marketing drives enterprise value while building a high-performing, inclusive, and future-ready organization. This role spans the entirety of the ORx portfolio, leading growth and retention marketing results across all lines of business, including Optum Home Delivery, Specialty Pharmacy, Infusion Pharmacy, Community Pharmacies, ORx PBM, Optum GPO / Emisar, and Specialty Holdings. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you'll be required to work a minimum of four days per week in-office. Primary Responsibilities: Own and govern the enterprise growth marketing investment portfolio, including allocation, optimization, and reallocation of spend across ORx business units to maximize enterprise growth and ROI Set and enforce growth and retention strategy across business units, including defining priorities and standardizing approaches Drive $16B+ in annual marketing-attributed revenue (projected) through integrated reputation, demand generation, conversion, and retention strategies across all audiences Serve as the decision authority for cross-business growth initiatives, resolving tradeoffs and aligning investments to enterprise priorities Lead the development and execution of integrated, omni-channel, data-driven go-to-market strategies across Pharma, B2B, B2C, and Provider segments Own and continuously optimize the end-to-end audience lifecycle, from awareness and demand generation through engagement, conversion, retention, and loyalty Drive marketing modernization, advancing data-driven, digital-first, and AI-enabled capabilities Build and scale a best-in-class demand generation engine and own the performance marketing operating-establishing skill maturity, scalable processes, global capabilities, and measurable performance systems Establish marketing performance standards, including attribution models, ROI thresholds, and KPIs tied to revenue, retention, and IOI Establish and lead a globally aligned marketing operating model, including development and scaling of global teams and capabilities Act as a strategic advisor to senior executives, shaping enterprise growth strategies and ensuring marketing is positioned as a core driver of business value Drive innovation and continuous improvement to accelerate growth and efficiency Develop and execute enterprise workforce strategy, including attracting, retaining, and deploying top talent aligned to business priorities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree 15+ years of proven success as a consumer-first, data-centric, digital-first, performance marketing leader driving measurable business outcomes Demonstrated ability to own and drive enterprise-level growth strategies tied directly to financial performance Success working side by side with the organization's most senior C-suite executives Proven experience managing large-scale marketing investments with accountability for ROI and business impact Deep expertise in modern marketing platforms (Google / YouTube, Meta, LinkedIn, programmatic, CTV) Solid track record of building and scaling B2B demand generation engines and enterprise marketing capabilities Demonstrated ability to operate with decision authority in complex, matrixed organizations, aligning multiple stakeholders to enterprise outcomes Proven ability to partner across sales, product, finance, and technology functions to deliver integrated growth strategies Demonstrated ability to lead through ambiguity, drive transformation, and deliver results in complex environments Exceptional leadership capability with experience building, developing, and retaining high-performing teams Superior communication, executive presence, and influencing skills Preferred Qualifications: MBA or Master's Degree Pharmacy and/or PBM industry experience Based in New York, NY or Eden Prairie, MN All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
05/06/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The SVP, Growth & Retention Marketing is the enterprise accountable leader for an Optum Rx-wide growth lever (ORx)-owning strategy, investment, and performance across B2B and B2C audiences through driving a Performance Marketing capability. As ORx continues to scale and diversify growth across multiple business lines, products, and markets, the ability to drive coordinated, measurable growth across a highly diverse set of stakeholders has become a critical enterprise differentiator. This role exists to establish and govern the capability as a centralized, performance-driven growth engine across the enterprise, with accountability for enterprise alignment and performance governance across 12 CEOs / P&L owners. This leader holds decision authority over material marketing investments that directly impact revenue performance across businesses, including projected $16B+ in annual marketing-attributed revenue. This role owns the enterprise marketing investment pool across ORx, with accountability for allocation, optimization, and performance of spend. The SVP establishes and enforces ROI thresholds and investment guardrails, with authority to reallocate resources across business units and make enterprise-level tradeoff decisions to maximize growth, efficiency, and IOI performance. This role owns and scales enterprise growth capabilities, including ROI-measured demand generation, omni-channel engagement, lifecycle marketing, and performance media, enabled by AI-driven marketing systems. The SVP serves as a key member of the ORx, ORx Marketing, and Enterprise Marketing leadership teams, shaping how marketing drives enterprise value while building a high-performing, inclusive, and future-ready organization. This role spans the entirety of the ORx portfolio, leading growth and retention marketing results across all lines of business, including Optum Home Delivery, Specialty Pharmacy, Infusion Pharmacy, Community Pharmacies, ORx PBM, Optum GPO / Emisar, and Specialty Holdings. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you'll be required to work a minimum of four days per week in-office. Primary Responsibilities: Own and govern the enterprise growth marketing investment portfolio, including allocation, optimization, and reallocation of spend across ORx business units to maximize enterprise growth and ROI Set and enforce growth and retention strategy across business units, including defining priorities and standardizing approaches Drive $16B+ in annual marketing-attributed revenue (projected) through integrated reputation, demand generation, conversion, and retention strategies across all audiences Serve as the decision authority for cross-business growth initiatives, resolving tradeoffs and aligning investments to enterprise priorities Lead the development and execution of integrated, omni-channel, data-driven go-to-market strategies across Pharma, B2B, B2C, and Provider segments Own and continuously optimize the end-to-end audience lifecycle, from awareness and demand generation through engagement, conversion, retention, and loyalty Drive marketing modernization, advancing data-driven, digital-first, and AI-enabled capabilities Build and scale a best-in-class demand generation engine and own the performance marketing operating-establishing skill maturity, scalable processes, global capabilities, and measurable performance systems Establish marketing performance standards, including attribution models, ROI thresholds, and KPIs tied to revenue, retention, and IOI Establish and lead a globally aligned marketing operating model, including development and scaling of global teams and capabilities Act as a strategic advisor to senior executives, shaping enterprise growth strategies and ensuring marketing is positioned as a core driver of business value Drive innovation and continuous improvement to accelerate growth and efficiency Develop and execute enterprise workforce strategy, including attracting, retaining, and deploying top talent aligned to business priorities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree 15+ years of proven success as a consumer-first, data-centric, digital-first, performance marketing leader driving measurable business outcomes Demonstrated ability to own and drive enterprise-level growth strategies tied directly to financial performance Success working side by side with the organization's most senior C-suite executives Proven experience managing large-scale marketing investments with accountability for ROI and business impact Deep expertise in modern marketing platforms (Google / YouTube, Meta, LinkedIn, programmatic, CTV) Solid track record of building and scaling B2B demand generation engines and enterprise marketing capabilities Demonstrated ability to operate with decision authority in complex, matrixed organizations, aligning multiple stakeholders to enterprise outcomes Proven ability to partner across sales, product, finance, and technology functions to deliver integrated growth strategies Demonstrated ability to lead through ambiguity, drive transformation, and deliver results in complex environments Exceptional leadership capability with experience building, developing, and retaining high-performing teams Superior communication, executive presence, and influencing skills Preferred Qualifications: MBA or Master's Degree Pharmacy and/or PBM industry experience Based in New York, NY or Eden Prairie, MN All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum
SVP Growth & Retention Marketing, Optum Rx
Optum Chaska, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The SVP, Growth & Retention Marketing is the enterprise accountable leader for an Optum Rx-wide growth lever (ORx)-owning strategy, investment, and performance across B2B and B2C audiences through driving a Performance Marketing capability. As ORx continues to scale and diversify growth across multiple business lines, products, and markets, the ability to drive coordinated, measurable growth across a highly diverse set of stakeholders has become a critical enterprise differentiator. This role exists to establish and govern the capability as a centralized, performance-driven growth engine across the enterprise, with accountability for enterprise alignment and performance governance across 12 CEOs / P&L owners. This leader holds decision authority over material marketing investments that directly impact revenue performance across businesses, including projected $16B+ in annual marketing-attributed revenue. This role owns the enterprise marketing investment pool across ORx, with accountability for allocation, optimization, and performance of spend. The SVP establishes and enforces ROI thresholds and investment guardrails, with authority to reallocate resources across business units and make enterprise-level tradeoff decisions to maximize growth, efficiency, and IOI performance. This role owns and scales enterprise growth capabilities, including ROI-measured demand generation, omni-channel engagement, lifecycle marketing, and performance media, enabled by AI-driven marketing systems. The SVP serves as a key member of the ORx, ORx Marketing, and Enterprise Marketing leadership teams, shaping how marketing drives enterprise value while building a high-performing, inclusive, and future-ready organization. This role spans the entirety of the ORx portfolio, leading growth and retention marketing results across all lines of business, including Optum Home Delivery, Specialty Pharmacy, Infusion Pharmacy, Community Pharmacies, ORx PBM, Optum GPO / Emisar, and Specialty Holdings. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you'll be required to work a minimum of four days per week in-office. Primary Responsibilities: Own and govern the enterprise growth marketing investment portfolio, including allocation, optimization, and reallocation of spend across ORx business units to maximize enterprise growth and ROI Set and enforce growth and retention strategy across business units, including defining priorities and standardizing approaches Drive $16B+ in annual marketing-attributed revenue (projected) through integrated reputation, demand generation, conversion, and retention strategies across all audiences Serve as the decision authority for cross-business growth initiatives, resolving tradeoffs and aligning investments to enterprise priorities Lead the development and execution of integrated, omni-channel, data-driven go-to-market strategies across Pharma, B2B, B2C, and Provider segments Own and continuously optimize the end-to-end audience lifecycle, from awareness and demand generation through engagement, conversion, retention, and loyalty Drive marketing modernization, advancing data-driven, digital-first, and AI-enabled capabilities Build and scale a best-in-class demand generation engine and own the performance marketing operating-establishing skill maturity, scalable processes, global capabilities, and measurable performance systems Establish marketing performance standards, including attribution models, ROI thresholds, and KPIs tied to revenue, retention, and IOI Establish and lead a globally aligned marketing operating model, including development and scaling of global teams and capabilities Act as a strategic advisor to senior executives, shaping enterprise growth strategies and ensuring marketing is positioned as a core driver of business value Drive innovation and continuous improvement to accelerate growth and efficiency Develop and execute enterprise workforce strategy, including attracting, retaining, and deploying top talent aligned to business priorities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree 15+ years of proven success as a consumer-first, data-centric, digital-first, performance marketing leader driving measurable business outcomes Demonstrated ability to own and drive enterprise-level growth strategies tied directly to financial performance Success working side by side with the organization's most senior C-suite executives Proven experience managing large-scale marketing investments with accountability for ROI and business impact Deep expertise in modern marketing platforms (Google / YouTube, Meta, LinkedIn, programmatic, CTV) Solid track record of building and scaling B2B demand generation engines and enterprise marketing capabilities Demonstrated ability to operate with decision authority in complex, matrixed organizations, aligning multiple stakeholders to enterprise outcomes Proven ability to partner across sales, product, finance, and technology functions to deliver integrated growth strategies Demonstrated ability to lead through ambiguity, drive transformation, and deliver results in complex environments Exceptional leadership capability with experience building, developing, and retaining high-performing teams Superior communication, executive presence, and influencing skills Preferred Qualifications: MBA or Master's Degree Pharmacy and/or PBM industry experience Based in New York, NY or Eden Prairie, MN All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
05/06/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The SVP, Growth & Retention Marketing is the enterprise accountable leader for an Optum Rx-wide growth lever (ORx)-owning strategy, investment, and performance across B2B and B2C audiences through driving a Performance Marketing capability. As ORx continues to scale and diversify growth across multiple business lines, products, and markets, the ability to drive coordinated, measurable growth across a highly diverse set of stakeholders has become a critical enterprise differentiator. This role exists to establish and govern the capability as a centralized, performance-driven growth engine across the enterprise, with accountability for enterprise alignment and performance governance across 12 CEOs / P&L owners. This leader holds decision authority over material marketing investments that directly impact revenue performance across businesses, including projected $16B+ in annual marketing-attributed revenue. This role owns the enterprise marketing investment pool across ORx, with accountability for allocation, optimization, and performance of spend. The SVP establishes and enforces ROI thresholds and investment guardrails, with authority to reallocate resources across business units and make enterprise-level tradeoff decisions to maximize growth, efficiency, and IOI performance. This role owns and scales enterprise growth capabilities, including ROI-measured demand generation, omni-channel engagement, lifecycle marketing, and performance media, enabled by AI-driven marketing systems. The SVP serves as a key member of the ORx, ORx Marketing, and Enterprise Marketing leadership teams, shaping how marketing drives enterprise value while building a high-performing, inclusive, and future-ready organization. This role spans the entirety of the ORx portfolio, leading growth and retention marketing results across all lines of business, including Optum Home Delivery, Specialty Pharmacy, Infusion Pharmacy, Community Pharmacies, ORx PBM, Optum GPO / Emisar, and Specialty Holdings. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you'll be required to work a minimum of four days per week in-office. Primary Responsibilities: Own and govern the enterprise growth marketing investment portfolio, including allocation, optimization, and reallocation of spend across ORx business units to maximize enterprise growth and ROI Set and enforce growth and retention strategy across business units, including defining priorities and standardizing approaches Drive $16B+ in annual marketing-attributed revenue (projected) through integrated reputation, demand generation, conversion, and retention strategies across all audiences Serve as the decision authority for cross-business growth initiatives, resolving tradeoffs and aligning investments to enterprise priorities Lead the development and execution of integrated, omni-channel, data-driven go-to-market strategies across Pharma, B2B, B2C, and Provider segments Own and continuously optimize the end-to-end audience lifecycle, from awareness and demand generation through engagement, conversion, retention, and loyalty Drive marketing modernization, advancing data-driven, digital-first, and AI-enabled capabilities Build and scale a best-in-class demand generation engine and own the performance marketing operating-establishing skill maturity, scalable processes, global capabilities, and measurable performance systems Establish marketing performance standards, including attribution models, ROI thresholds, and KPIs tied to revenue, retention, and IOI Establish and lead a globally aligned marketing operating model, including development and scaling of global teams and capabilities Act as a strategic advisor to senior executives, shaping enterprise growth strategies and ensuring marketing is positioned as a core driver of business value Drive innovation and continuous improvement to accelerate growth and efficiency Develop and execute enterprise workforce strategy, including attracting, retaining, and deploying top talent aligned to business priorities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree 15+ years of proven success as a consumer-first, data-centric, digital-first, performance marketing leader driving measurable business outcomes Demonstrated ability to own and drive enterprise-level growth strategies tied directly to financial performance Success working side by side with the organization's most senior C-suite executives Proven experience managing large-scale marketing investments with accountability for ROI and business impact Deep expertise in modern marketing platforms (Google / YouTube, Meta, LinkedIn, programmatic, CTV) Solid track record of building and scaling B2B demand generation engines and enterprise marketing capabilities Demonstrated ability to operate with decision authority in complex, matrixed organizations, aligning multiple stakeholders to enterprise outcomes Proven ability to partner across sales, product, finance, and technology functions to deliver integrated growth strategies Demonstrated ability to lead through ambiguity, drive transformation, and deliver results in complex environments Exceptional leadership capability with experience building, developing, and retaining high-performing teams Superior communication, executive presence, and influencing skills Preferred Qualifications: MBA or Master's Degree Pharmacy and/or PBM industry experience Based in New York, NY or Eden Prairie, MN All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum
SVP Growth & Retention Marketing, Optum Rx
Optum Saint Paul, Minnesota
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The SVP, Growth & Retention Marketing is the enterprise accountable leader for an Optum Rx-wide growth lever (ORx)-owning strategy, investment, and performance across B2B and B2C audiences through driving a Performance Marketing capability. As ORx continues to scale and diversify growth across multiple business lines, products, and markets, the ability to drive coordinated, measurable growth across a highly diverse set of stakeholders has become a critical enterprise differentiator. This role exists to establish and govern the capability as a centralized, performance-driven growth engine across the enterprise, with accountability for enterprise alignment and performance governance across 12 CEOs / P&L owners. This leader holds decision authority over material marketing investments that directly impact revenue performance across businesses, including projected $16B+ in annual marketing-attributed revenue. This role owns the enterprise marketing investment pool across ORx, with accountability for allocation, optimization, and performance of spend. The SVP establishes and enforces ROI thresholds and investment guardrails, with authority to reallocate resources across business units and make enterprise-level tradeoff decisions to maximize growth, efficiency, and IOI performance. This role owns and scales enterprise growth capabilities, including ROI-measured demand generation, omni-channel engagement, lifecycle marketing, and performance media, enabled by AI-driven marketing systems. The SVP serves as a key member of the ORx, ORx Marketing, and Enterprise Marketing leadership teams, shaping how marketing drives enterprise value while building a high-performing, inclusive, and future-ready organization. This role spans the entirety of the ORx portfolio, leading growth and retention marketing results across all lines of business, including Optum Home Delivery, Specialty Pharmacy, Infusion Pharmacy, Community Pharmacies, ORx PBM, Optum GPO / Emisar, and Specialty Holdings. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you'll be required to work a minimum of four days per week in-office. Primary Responsibilities: Own and govern the enterprise growth marketing investment portfolio, including allocation, optimization, and reallocation of spend across ORx business units to maximize enterprise growth and ROI Set and enforce growth and retention strategy across business units, including defining priorities and standardizing approaches Drive $16B+ in annual marketing-attributed revenue (projected) through integrated reputation, demand generation, conversion, and retention strategies across all audiences Serve as the decision authority for cross-business growth initiatives, resolving tradeoffs and aligning investments to enterprise priorities Lead the development and execution of integrated, omni-channel, data-driven go-to-market strategies across Pharma, B2B, B2C, and Provider segments Own and continuously optimize the end-to-end audience lifecycle, from awareness and demand generation through engagement, conversion, retention, and loyalty Drive marketing modernization, advancing data-driven, digital-first, and AI-enabled capabilities Build and scale a best-in-class demand generation engine and own the performance marketing operating-establishing skill maturity, scalable processes, global capabilities, and measurable performance systems Establish marketing performance standards, including attribution models, ROI thresholds, and KPIs tied to revenue, retention, and IOI Establish and lead a globally aligned marketing operating model, including development and scaling of global teams and capabilities Act as a strategic advisor to senior executives, shaping enterprise growth strategies and ensuring marketing is positioned as a core driver of business value Drive innovation and continuous improvement to accelerate growth and efficiency Develop and execute enterprise workforce strategy, including attracting, retaining, and deploying top talent aligned to business priorities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree 15+ years of proven success as a consumer-first, data-centric, digital-first, performance marketing leader driving measurable business outcomes Demonstrated ability to own and drive enterprise-level growth strategies tied directly to financial performance Success working side by side with the organization's most senior C-suite executives Proven experience managing large-scale marketing investments with accountability for ROI and business impact Deep expertise in modern marketing platforms (Google / YouTube, Meta, LinkedIn, programmatic, CTV) Solid track record of building and scaling B2B demand generation engines and enterprise marketing capabilities Demonstrated ability to operate with decision authority in complex, matrixed organizations, aligning multiple stakeholders to enterprise outcomes Proven ability to partner across sales, product, finance, and technology functions to deliver integrated growth strategies Demonstrated ability to lead through ambiguity, drive transformation, and deliver results in complex environments Exceptional leadership capability with experience building, developing, and retaining high-performing teams Superior communication, executive presence, and influencing skills Preferred Qualifications: MBA or Master's Degree Pharmacy and/or PBM industry experience Based in New York, NY or Eden Prairie, MN All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
05/06/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The SVP, Growth & Retention Marketing is the enterprise accountable leader for an Optum Rx-wide growth lever (ORx)-owning strategy, investment, and performance across B2B and B2C audiences through driving a Performance Marketing capability. As ORx continues to scale and diversify growth across multiple business lines, products, and markets, the ability to drive coordinated, measurable growth across a highly diverse set of stakeholders has become a critical enterprise differentiator. This role exists to establish and govern the capability as a centralized, performance-driven growth engine across the enterprise, with accountability for enterprise alignment and performance governance across 12 CEOs / P&L owners. This leader holds decision authority over material marketing investments that directly impact revenue performance across businesses, including projected $16B+ in annual marketing-attributed revenue. This role owns the enterprise marketing investment pool across ORx, with accountability for allocation, optimization, and performance of spend. The SVP establishes and enforces ROI thresholds and investment guardrails, with authority to reallocate resources across business units and make enterprise-level tradeoff decisions to maximize growth, efficiency, and IOI performance. This role owns and scales enterprise growth capabilities, including ROI-measured demand generation, omni-channel engagement, lifecycle marketing, and performance media, enabled by AI-driven marketing systems. The SVP serves as a key member of the ORx, ORx Marketing, and Enterprise Marketing leadership teams, shaping how marketing drives enterprise value while building a high-performing, inclusive, and future-ready organization. This role spans the entirety of the ORx portfolio, leading growth and retention marketing results across all lines of business, including Optum Home Delivery, Specialty Pharmacy, Infusion Pharmacy, Community Pharmacies, ORx PBM, Optum GPO / Emisar, and Specialty Holdings. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires within 30 minutes of an office in Minnesota or Washington, D.C., you'll be required to work a minimum of four days per week in-office. Primary Responsibilities: Own and govern the enterprise growth marketing investment portfolio, including allocation, optimization, and reallocation of spend across ORx business units to maximize enterprise growth and ROI Set and enforce growth and retention strategy across business units, including defining priorities and standardizing approaches Drive $16B+ in annual marketing-attributed revenue (projected) through integrated reputation, demand generation, conversion, and retention strategies across all audiences Serve as the decision authority for cross-business growth initiatives, resolving tradeoffs and aligning investments to enterprise priorities Lead the development and execution of integrated, omni-channel, data-driven go-to-market strategies across Pharma, B2B, B2C, and Provider segments Own and continuously optimize the end-to-end audience lifecycle, from awareness and demand generation through engagement, conversion, retention, and loyalty Drive marketing modernization, advancing data-driven, digital-first, and AI-enabled capabilities Build and scale a best-in-class demand generation engine and own the performance marketing operating-establishing skill maturity, scalable processes, global capabilities, and measurable performance systems Establish marketing performance standards, including attribution models, ROI thresholds, and KPIs tied to revenue, retention, and IOI Establish and lead a globally aligned marketing operating model, including development and scaling of global teams and capabilities Act as a strategic advisor to senior executives, shaping enterprise growth strategies and ensuring marketing is positioned as a core driver of business value Drive innovation and continuous improvement to accelerate growth and efficiency Develop and execute enterprise workforce strategy, including attracting, retaining, and deploying top talent aligned to business priorities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree 15+ years of proven success as a consumer-first, data-centric, digital-first, performance marketing leader driving measurable business outcomes Demonstrated ability to own and drive enterprise-level growth strategies tied directly to financial performance Success working side by side with the organization's most senior C-suite executives Proven experience managing large-scale marketing investments with accountability for ROI and business impact Deep expertise in modern marketing platforms (Google / YouTube, Meta, LinkedIn, programmatic, CTV) Solid track record of building and scaling B2B demand generation engines and enterprise marketing capabilities Demonstrated ability to operate with decision authority in complex, matrixed organizations, aligning multiple stakeholders to enterprise outcomes Proven ability to partner across sales, product, finance, and technology functions to deliver integrated growth strategies Demonstrated ability to lead through ambiguity, drive transformation, and deliver results in complex environments Exceptional leadership capability with experience building, developing, and retaining high-performing teams Superior communication, executive presence, and influencing skills Preferred Qualifications: MBA or Master's Degree Pharmacy and/or PBM industry experience Based in New York, NY or Eden Prairie, MN All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Lead AV Technician (Laramie, Wyoming)
Inter Technologies Corporation Laramie, Wyoming
Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Title: Lead AV Technician - Wyoming/Colorado Department: Operations Reports To: Project Manager or Account Executive POSITION PURPOSE AND OBJECTIVES: This position is responsible and accountable for directing and overseeing a team of technicians responsible for the installation of hardware components of audio-visual systems ensuring all financial, programmatic and operating systems meet established targets. This position reports to a Project Manager and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an experienced member of a dynamic installation operation, the Lead AV Technician will work independently to coordinate, receive, inventory, assemble and install AV equipment on job site locations to comply with the company's policies and procedures, including quality, safety, environmental, and business practices. This is a regional travel position and job sites will vary throughout the Wyoming/Colorado metropolitan areas and across the west region of the United States. Residency in proximity to Laramie, WY is preferred. As a national company, opportunities to work at job sites across the country are also available. Essential job functions, duties and responsibilities: This position is responsible for independently coordinating and overseeing teams responsible for the process of receiving, inventorying, assembling and installing AV equipment on job site locations. This position requires a variety of duties including construction labor as well as installation, troubleshooting and repair but not limited to: Directing the actions of others and be able to complete installations independently Coordinating, scheduling, and directing one or more installation teams and to ensure appropriate travel arrangements and accommodations when required Being responsible for the training and oversight of level one and level two technicians working at job sites and assisting them in attaining higher level certifications Moving and/or repositioning large equipment or wiring supplies. Individuals must be able to lift and carry heavy objects of 75 lbs. unassisted and to steady objects above shoulder height while fastened into place by co-workers Trouble-shooting audio and video equipment installations Installing and terminating cables with the appropriate solder or compression connector Drilling in drywall, concrete, and cinderblock for the purpose of installing projectors, projection screens, cameras, and speaker systems Working in confined spaces Working on ladders and lifts at heights in excess of 10ft Performing other duties as assigned Knowledge, skills and abilities required: Prior AV team leadership and management experience (2-4 years) CTS certification is required CTS-I certification or the ability to achieve certification within 3 months of start date Ability to travel on regular/constant basis and often on short notice with long/unusual work hours Successfully complete criminal background check, motor vehicle review, physical and drug test prior to start Strong communication skills and experience directing teams Computer proficiency and familiarity with standard office productivity software including Google, Microsoft Word and Excel Experience and comfort with hand tools, small power tools and industrial tools Ability to learn new tasks quickly Ability to make important decisions under tight timelines and in a fast-paced environment Problem-solving and time management skills Friendly and approachable Valid driver's license with less than two citations in last two years and reliable transportation Ability to lift 75 pounds and complete ladder and other safety training Supervisory Responsibilities: Coordinating and directing one or more AV technician teams on job sites Requesting and coordinating the travel and accommodation needs of AV technician teams Managing and maintaining the relationships with customer point-of-contacts at various job sites Working Conditions: Work can be in normal comfortable air-conditioned environments, but will also include less comfortable cold or hot construction environments and on rare occasion, tasks require work outdoors Success Factors: The personal characteristics that make an individual successful in this industry include: Optimism through challenges that demonstrates leadership and role-modeling Growth mindset that demonstrates adaptability and accountability Manages stress well and displays proactive decision making Shows initiative and is proactive, dependable and productive to complete tasks effectively and efficiently A professional attitude focusing on the success of Inter Technologies Corporation with a high degree of attention to details Works well with others, including taking direction and offering/receiving constructive feedback A professional and respectful attitude in dealing with others and adjusting to varied job assignments and tasks An aptitude toward time and resource management A desire to progress in job knowledge and qualifications and take on new responsibilities A desire to help others accomplish tasks and achieve goals Reporting to job locations on time and in appropriate work attire/PPE and ensuring that all team members do as well Job offer consists of a competitive salary and benefits package that includes: Paid vacation and sick pay Medical coverage options: health, vision and dental Generous daily per diem while traveling to cover meals and non-reimbursable incidentals In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts 401k program after one year of service and with employer contribution after one year of enrollment Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance Job Type: Full-time Pay: $25.00 - $40.00 per hour or commensurate with experience and in accordance with Wyoming prevailing hourly wage requirements where applicable Job Location: This is a regional travel position and job sites will vary throughout the Wyoming/Colorado metropolitan areas and across the west region of the United States. Residency in proximity to Laramie, WY is preferred. As a national company, opportunities to work at job sites across the country are also available. Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change. The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation. The pay range for this role is: 25 - 40 USD per hour(Laramie) PIf34228d5-
05/03/2026
Full time
Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Title: Lead AV Technician - Wyoming/Colorado Department: Operations Reports To: Project Manager or Account Executive POSITION PURPOSE AND OBJECTIVES: This position is responsible and accountable for directing and overseeing a team of technicians responsible for the installation of hardware components of audio-visual systems ensuring all financial, programmatic and operating systems meet established targets. This position reports to a Project Manager and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an experienced member of a dynamic installation operation, the Lead AV Technician will work independently to coordinate, receive, inventory, assemble and install AV equipment on job site locations to comply with the company's policies and procedures, including quality, safety, environmental, and business practices. This is a regional travel position and job sites will vary throughout the Wyoming/Colorado metropolitan areas and across the west region of the United States. Residency in proximity to Laramie, WY is preferred. As a national company, opportunities to work at job sites across the country are also available. Essential job functions, duties and responsibilities: This position is responsible for independently coordinating and overseeing teams responsible for the process of receiving, inventorying, assembling and installing AV equipment on job site locations. This position requires a variety of duties including construction labor as well as installation, troubleshooting and repair but not limited to: Directing the actions of others and be able to complete installations independently Coordinating, scheduling, and directing one or more installation teams and to ensure appropriate travel arrangements and accommodations when required Being responsible for the training and oversight of level one and level two technicians working at job sites and assisting them in attaining higher level certifications Moving and/or repositioning large equipment or wiring supplies. Individuals must be able to lift and carry heavy objects of 75 lbs. unassisted and to steady objects above shoulder height while fastened into place by co-workers Trouble-shooting audio and video equipment installations Installing and terminating cables with the appropriate solder or compression connector Drilling in drywall, concrete, and cinderblock for the purpose of installing projectors, projection screens, cameras, and speaker systems Working in confined spaces Working on ladders and lifts at heights in excess of 10ft Performing other duties as assigned Knowledge, skills and abilities required: Prior AV team leadership and management experience (2-4 years) CTS certification is required CTS-I certification or the ability to achieve certification within 3 months of start date Ability to travel on regular/constant basis and often on short notice with long/unusual work hours Successfully complete criminal background check, motor vehicle review, physical and drug test prior to start Strong communication skills and experience directing teams Computer proficiency and familiarity with standard office productivity software including Google, Microsoft Word and Excel Experience and comfort with hand tools, small power tools and industrial tools Ability to learn new tasks quickly Ability to make important decisions under tight timelines and in a fast-paced environment Problem-solving and time management skills Friendly and approachable Valid driver's license with less than two citations in last two years and reliable transportation Ability to lift 75 pounds and complete ladder and other safety training Supervisory Responsibilities: Coordinating and directing one or more AV technician teams on job sites Requesting and coordinating the travel and accommodation needs of AV technician teams Managing and maintaining the relationships with customer point-of-contacts at various job sites Working Conditions: Work can be in normal comfortable air-conditioned environments, but will also include less comfortable cold or hot construction environments and on rare occasion, tasks require work outdoors Success Factors: The personal characteristics that make an individual successful in this industry include: Optimism through challenges that demonstrates leadership and role-modeling Growth mindset that demonstrates adaptability and accountability Manages stress well and displays proactive decision making Shows initiative and is proactive, dependable and productive to complete tasks effectively and efficiently A professional attitude focusing on the success of Inter Technologies Corporation with a high degree of attention to details Works well with others, including taking direction and offering/receiving constructive feedback A professional and respectful attitude in dealing with others and adjusting to varied job assignments and tasks An aptitude toward time and resource management A desire to progress in job knowledge and qualifications and take on new responsibilities A desire to help others accomplish tasks and achieve goals Reporting to job locations on time and in appropriate work attire/PPE and ensuring that all team members do as well Job offer consists of a competitive salary and benefits package that includes: Paid vacation and sick pay Medical coverage options: health, vision and dental Generous daily per diem while traveling to cover meals and non-reimbursable incidentals In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts 401k program after one year of service and with employer contribution after one year of enrollment Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance Job Type: Full-time Pay: $25.00 - $40.00 per hour or commensurate with experience and in accordance with Wyoming prevailing hourly wage requirements where applicable Job Location: This is a regional travel position and job sites will vary throughout the Wyoming/Colorado metropolitan areas and across the west region of the United States. Residency in proximity to Laramie, WY is preferred. As a national company, opportunities to work at job sites across the country are also available. Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change. The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation. The pay range for this role is: 25 - 40 USD per hour(Laramie) PIf34228d5-

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