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Customer Service / Tech Support Rep - Financial (Remote)
Concentrix
JOB DESCRIPTION The Customer Service / Tech Support Rep - Financial (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Service / Tech Support Rep - Financial, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Rep - Financial working from home, you will: Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Offer additional products and/or services Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep - Financial (Remote) role include: Strong focus on building customer relationships 1+ year of customer service experience Technical support experience preferred Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong problem-solving skills with the ability to ask probing questions to come to a resolution Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $15/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." JOB AVAILABILITY: We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.
03/16/2026
Full time
JOB DESCRIPTION The Customer Service / Tech Support Rep - Financial (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Service / Tech Support Rep - Financial, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Rep - Financial working from home, you will: Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Offer additional products and/or services Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep - Financial (Remote) role include: Strong focus on building customer relationships 1+ year of customer service experience Technical support experience preferred Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong problem-solving skills with the ability to ask probing questions to come to a resolution Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $15/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." JOB AVAILABILITY: We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.
Construction Cost Engineer, AMER Cost Control
Amazon Data Services, Inc. Fairless Hills, Pennsylvania
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS AMER Cost Control team is seeking a passionate and motivated construction cost engineer to support a portfolio of Data Center Construction projects in North and South America. The ideal candidate is innovative, analytical and knowledgeable of the global construction market, the core systems integral to the construction of data centers, and their associated costs. You should have a bias toward automation and a track record of creating benchmarks and metrics to support efficient and effective cost controls. You pay attention to detail and solve problems at their root. You have experience working with remote teams and ability to communicate effectively with both construction and non-construction professionals. At Amazon we leverage unique opportunities presented to us and are diverse, creative, team oriented professionals working on a daily basis to develop data centers that are changing the face of data facilities. Key job responsibilities Success as a Construction Cost Engineer is measured by: - Utilizing tools and templates for bid analysis and cost management - Engaging and managing third party Quantity Surveyor vendors Working seamlessly with multi-disciplinary teams, both internal and external on a global scale - Communicating cost control goals to all stakeholders effectively - Identify Value Engineering opportunities in the design and quantify the savings - Identify project risks and the financial cost impacts associated and communicate to the broader team - Updating repository for historical data - Defining and tracking cost performance metrics - Analyzing and providing timely feedback of Construction vendor proposals using AWS benchmark data - Creating accurate bid leveling documents - Providing cost analysis of schedule and design variations - Validating the final award amount and scope based on contract documents including schedule - Implementing, maintaining and executing all cost control, change management, progress and performance reporting - Validating change cost impacts - Ensuring vendor invoices are accurate and timely - Supporting the construction team with project close-out and final payments - Delivering results for multiple projects with competing priorities on a consistent basis Travel may be required up to 30%, including international travel. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience directly related to the design or construction of data centers or critical infrastructure or large-scale mechanical and electrical plants - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems - Experience in construction management of large, complex projects involving large-scale mechanical, electrical and plumbing (MEP) plants PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, Berwick - 111 100.00 USD annually
03/16/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS AMER Cost Control team is seeking a passionate and motivated construction cost engineer to support a portfolio of Data Center Construction projects in North and South America. The ideal candidate is innovative, analytical and knowledgeable of the global construction market, the core systems integral to the construction of data centers, and their associated costs. You should have a bias toward automation and a track record of creating benchmarks and metrics to support efficient and effective cost controls. You pay attention to detail and solve problems at their root. You have experience working with remote teams and ability to communicate effectively with both construction and non-construction professionals. At Amazon we leverage unique opportunities presented to us and are diverse, creative, team oriented professionals working on a daily basis to develop data centers that are changing the face of data facilities. Key job responsibilities Success as a Construction Cost Engineer is measured by: - Utilizing tools and templates for bid analysis and cost management - Engaging and managing third party Quantity Surveyor vendors Working seamlessly with multi-disciplinary teams, both internal and external on a global scale - Communicating cost control goals to all stakeholders effectively - Identify Value Engineering opportunities in the design and quantify the savings - Identify project risks and the financial cost impacts associated and communicate to the broader team - Updating repository for historical data - Defining and tracking cost performance metrics - Analyzing and providing timely feedback of Construction vendor proposals using AWS benchmark data - Creating accurate bid leveling documents - Providing cost analysis of schedule and design variations - Validating the final award amount and scope based on contract documents including schedule - Implementing, maintaining and executing all cost control, change management, progress and performance reporting - Validating change cost impacts - Ensuring vendor invoices are accurate and timely - Supporting the construction team with project close-out and final payments - Delivering results for multiple projects with competing priorities on a consistent basis Travel may be required up to 30%, including international travel. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience directly related to the design or construction of data centers or critical infrastructure or large-scale mechanical and electrical plants - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems - Experience in construction management of large, complex projects involving large-scale mechanical, electrical and plumbing (MEP) plants PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, Berwick - 111 100.00 USD annually
Personal Lines Insurance Agent
Zander Insurance Agency Nashville, Tennessee
Elevate Your Career with Zander At Zander, we believe top talent deserves top pay. We offer industry-leading compensation packages and a supportive, dynamic work environment designed to help you succeed and grow. As a 100-year-old company experiencing remarkable growth year over year, we offer stability and opportunities in a thriving market. And our carrier representation is the broadest in the industry, meaning you'll have everything you need to excel in your role and deliver the best solutions for our clients. Why Zander? Free, Top-Quality Leads : No cold calling! We provide exclusive, pre-qualified leads to set you up for success, at no cost to you. Unmatched Compensation: Industry-Leading Salary + Performance Incentives Guaranteed Comp Increases 401(k) Match : Benefit from a 5% dollar-for-dollar company match. Financial Growth : As part of our Employee Stock Ownership Plan (ESOP), all employees join in our success through the distribution of company ownership shares. Currently, 30% of our team members have share values exceeding $500,000! Outstanding Benefits: Medical, Dental, Life, & Disability Insurance : 100% employer-paid. Generous HSA Contributions : Enjoy substantial company contributions. Paid Time Off : 3 weeks of PTO plus holidays. Hybrid Schedule Career Advancement : We promote from within and offer leadership opportunities. Your Role: Educating clients so that they understand the value of the services our company provides Conducting front-line underwriting and quoting Serving as a subject matter expert and guide to families seeking coverage Helping clients secure personal insurance and identity theft protection Who You Are: Sales Pro : You have a proven track record in sales and a passion for helping clients. Motivated and Ambitious : You thrive in a fast-paced environment and are driven to exceed targets. Customer-focused : You excel at understanding client needs and providing tailored insurance solutions. Tech-Savvy : You have the tools and ability to work from home effectively. Licensed: You have a P&C license Note: Nashville-based hires will work in-office during training. While this role is posted as hybrid, full-time remote arrangements may be available for experienced Personal Lines Account Managers who reside in Tennessee outside the Nashville area, based on location and business needs. ESSENTIAL FUNCTIONS: These essential functions are representative of those that must be met by an employee to successfully perform the physical aspects of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Use of office equipment including personal computer, multiple screens, printer, fax machine, scanner and telephone; The employee is occasionally required to use hands and fingers to operate, handle, and reach; Specific vision abilities required by this job include close vision and the ability to adjust focus; Communicate effectively in English, writing and verbally in person, via email, video meetings and telephone; Communicate effectively via telephone for extended periods of time, up to 7 hours per day; Ability to pay attention, listen actively, analyze problems and evaluate options, focused on task, multi-task, decision making, and engage appropriately; Ability to appropriately handle stress in a fast-paced environment and interact appropriately with others; Sit & stand for extended periods of time up to 7 hours per day; Must be able to walk up and down stairs (there are no elevators in the 2-story main office Building); Physical, consistent attendance during normal working hours within a standard 40-hour workweek, as many of the job duties are time sensitive and most effectively and efficiently resolved only through required immediate communication; additional hours may be required; The noise level in the work environment is usually moderate to loud. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved. COMMUNICATION NOTICE As part of our hiring process, we may contact candidates by text message for interview reminders or scheduling updates. By applying, you consent to receiving job related text messages from Zander Insurance. If you prefer not to receive texts, you can reply STOP at any time to opt out. PI06a564ef0f8f-5468
03/16/2026
Full time
Elevate Your Career with Zander At Zander, we believe top talent deserves top pay. We offer industry-leading compensation packages and a supportive, dynamic work environment designed to help you succeed and grow. As a 100-year-old company experiencing remarkable growth year over year, we offer stability and opportunities in a thriving market. And our carrier representation is the broadest in the industry, meaning you'll have everything you need to excel in your role and deliver the best solutions for our clients. Why Zander? Free, Top-Quality Leads : No cold calling! We provide exclusive, pre-qualified leads to set you up for success, at no cost to you. Unmatched Compensation: Industry-Leading Salary + Performance Incentives Guaranteed Comp Increases 401(k) Match : Benefit from a 5% dollar-for-dollar company match. Financial Growth : As part of our Employee Stock Ownership Plan (ESOP), all employees join in our success through the distribution of company ownership shares. Currently, 30% of our team members have share values exceeding $500,000! Outstanding Benefits: Medical, Dental, Life, & Disability Insurance : 100% employer-paid. Generous HSA Contributions : Enjoy substantial company contributions. Paid Time Off : 3 weeks of PTO plus holidays. Hybrid Schedule Career Advancement : We promote from within and offer leadership opportunities. Your Role: Educating clients so that they understand the value of the services our company provides Conducting front-line underwriting and quoting Serving as a subject matter expert and guide to families seeking coverage Helping clients secure personal insurance and identity theft protection Who You Are: Sales Pro : You have a proven track record in sales and a passion for helping clients. Motivated and Ambitious : You thrive in a fast-paced environment and are driven to exceed targets. Customer-focused : You excel at understanding client needs and providing tailored insurance solutions. Tech-Savvy : You have the tools and ability to work from home effectively. Licensed: You have a P&C license Note: Nashville-based hires will work in-office during training. While this role is posted as hybrid, full-time remote arrangements may be available for experienced Personal Lines Account Managers who reside in Tennessee outside the Nashville area, based on location and business needs. ESSENTIAL FUNCTIONS: These essential functions are representative of those that must be met by an employee to successfully perform the physical aspects of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Use of office equipment including personal computer, multiple screens, printer, fax machine, scanner and telephone; The employee is occasionally required to use hands and fingers to operate, handle, and reach; Specific vision abilities required by this job include close vision and the ability to adjust focus; Communicate effectively in English, writing and verbally in person, via email, video meetings and telephone; Communicate effectively via telephone for extended periods of time, up to 7 hours per day; Ability to pay attention, listen actively, analyze problems and evaluate options, focused on task, multi-task, decision making, and engage appropriately; Ability to appropriately handle stress in a fast-paced environment and interact appropriately with others; Sit & stand for extended periods of time up to 7 hours per day; Must be able to walk up and down stairs (there are no elevators in the 2-story main office Building); Physical, consistent attendance during normal working hours within a standard 40-hour workweek, as many of the job duties are time sensitive and most effectively and efficiently resolved only through required immediate communication; additional hours may be required; The noise level in the work environment is usually moderate to loud. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved. COMMUNICATION NOTICE As part of our hiring process, we may contact candidates by text message for interview reminders or scheduling updates. By applying, you consent to receiving job related text messages from Zander Insurance. If you prefer not to receive texts, you can reply STOP at any time to opt out. PI06a564ef0f8f-5468
Biolife Plasma Services
Senior Manager, Data Science (Marketing)
Biolife Plasma Services Maywood, Illinois
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE The Sr. Manager of Marketing Science drives and executes strategic initiatives that improve our marketing data and analytics capabilities. This role will leverage advanced analytics techniques and data-driven insights to inform marketing strategies, optimize campaigns, and drive business growth. This role requires a deep understanding of paid, owned, and earned media measurement, strong analytics and insights skills, broad knowledge of marketing technologies, and the ability to communicate complex data insights to senior stakeholders. This role is critically important for the success of the Global Forecasting, Pricing, and Analytics (FPA) team and reports to the Head of Analytics within the team. ACCOUNTABILITIES Leadership Lead marketing science initiatives in the development and execution of advanced analytics to support marketing strategies and goals. Provide thought leadership on marketing measurement techniques, including the trade-offs between controlled experiments, natural experiments, and multivariate statistical models for different situations. Marketing Science Partner with our media agency to ensure we are maximizing the output of our media mix model (MMM) partner. Deep understanding and experience with creating and managing marketing attribution solutions, i.e., multi-touch attribution (MTA). Ability to build/maintain in-house solutions and/or work with outside partners as necessary. Identify and maintain marketing analytics key performance indicators (KPIs) to track and measure performance. Partner with data scientists, IT, and consultants to develop advanced analytical models and dashboards related to marketing. Ability to perform statistical analyses and tests to quantify the business value of an opportunity. Familiarity with AI/ML applications in marketing. Reporting and Data Management Ensure the accurate and timely delivery of marketing performance reports and insights. Able to translate data into contextualized insights that can be shared across the business Know digital media terminology and concepts (e.g., Demand Side Platforms (DSPs), effectiveness vs. efficiency, SEO/SEM, etc.) Leverage existing experience with Google Analytics and Google Tag Manager Partner with the Data, Digital, and Technology (DD&T) Team to ensure marketing data accuracy, integration, and integrity, and that good data governance practices are in place. Develop solutions (dashboards, data visualizations, reports) for real-time operations performance assessment and agile decision-making. Design and automate regular data extracts needed by marketing and other partners. Collaboration and Adaptability Build strong relationships with cross-functional partners for efficient alignment, coordination, and information sharing across teams. DIMENSIONS AND ASPECTS Technical/Functional Expertise Extensive experience across many areas of marketing science; MMM, MTA, Loyalty, Website, Surveys, Paid/Owned/Earned Media. Experience with SQL, Python, and R for data analysis and model development. Strong analytical skills with a solid foundation in many of the following statistical and AI/ML methods: regression analysis (continuous, categorical, survival, time-series, and count models, etc.); classification (CART, SVM, Neural Networks, etc.), clustering (k-means/medoid, hierarchical, self-organizing maps, etc.), and other AI/ML techniques; experimental design; and forecasting/sensitivity analysis. Comfortable working daily in cloud-based data platforms. Expert level MS Excel skills, including advanced functions (e.g., Solver), data analysis, pivot tables, macros, and VBA (Visual Basic for Applications), and applicability of these features for developing and managing financial models for business case development and forecasting. Experience working with Power BI, Tableau, or other data visualization software. Strong foundation in statistical techniques for quantifying the impact of marketing activities. Communication Excellent verbal and written communication. Proven data analysis background with the ability to transform analysis into insights, recommendations, and proposals for senior management. Ability to communicate complex concepts simply and succinctly. Decision-making and Autonomy High self-reliance, self-efficacy, initiative, and learning agility. Strong at both structured and unstructured problem solving. Interaction Manage and/or partner on projects with vendors and consultants. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Required Bachelor's and/or master's degree in any area of social science, business, marketing, advertising, or a closely related field. Experience with data analytics from end-to-end, i.e., including ideation, proposal creation, getting stakeholder buy-in, gathering requirements, designing analytics models/solutions, building prototypes, and working with IT/Data Science teams to deploy and scale solutions. 7+ years of experience in advanced analytics and statistical modeling in the areas of business performance analysis, forecasting, promotion and media effectiveness and optimization, and consumer behavior Excellent verbal and written communication and presentation skills. Able to communicate effectively to all levels of the organization, including senior leadership. Bring a growth mindset, curiosity, positivity, intuitive thinking, and a passion for excellence. Preferred Media agency or retail industry analytics experience a plus. Experience with survival analysis (time-to-event, duration, event history analysis, etc.) a plus. Knowledge of CRM systems and marketing automation tools a plus. ADDITIONAL INFORMATION (Add any information legally required for your country here) Domestic travel required (up to 10%). BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Bannockburn, IL U.S. Base Salary Range: $137,000.00 - $215,270.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status . click apply for full job details
03/16/2026
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE The Sr. Manager of Marketing Science drives and executes strategic initiatives that improve our marketing data and analytics capabilities. This role will leverage advanced analytics techniques and data-driven insights to inform marketing strategies, optimize campaigns, and drive business growth. This role requires a deep understanding of paid, owned, and earned media measurement, strong analytics and insights skills, broad knowledge of marketing technologies, and the ability to communicate complex data insights to senior stakeholders. This role is critically important for the success of the Global Forecasting, Pricing, and Analytics (FPA) team and reports to the Head of Analytics within the team. ACCOUNTABILITIES Leadership Lead marketing science initiatives in the development and execution of advanced analytics to support marketing strategies and goals. Provide thought leadership on marketing measurement techniques, including the trade-offs between controlled experiments, natural experiments, and multivariate statistical models for different situations. Marketing Science Partner with our media agency to ensure we are maximizing the output of our media mix model (MMM) partner. Deep understanding and experience with creating and managing marketing attribution solutions, i.e., multi-touch attribution (MTA). Ability to build/maintain in-house solutions and/or work with outside partners as necessary. Identify and maintain marketing analytics key performance indicators (KPIs) to track and measure performance. Partner with data scientists, IT, and consultants to develop advanced analytical models and dashboards related to marketing. Ability to perform statistical analyses and tests to quantify the business value of an opportunity. Familiarity with AI/ML applications in marketing. Reporting and Data Management Ensure the accurate and timely delivery of marketing performance reports and insights. Able to translate data into contextualized insights that can be shared across the business Know digital media terminology and concepts (e.g., Demand Side Platforms (DSPs), effectiveness vs. efficiency, SEO/SEM, etc.) Leverage existing experience with Google Analytics and Google Tag Manager Partner with the Data, Digital, and Technology (DD&T) Team to ensure marketing data accuracy, integration, and integrity, and that good data governance practices are in place. Develop solutions (dashboards, data visualizations, reports) for real-time operations performance assessment and agile decision-making. Design and automate regular data extracts needed by marketing and other partners. Collaboration and Adaptability Build strong relationships with cross-functional partners for efficient alignment, coordination, and information sharing across teams. DIMENSIONS AND ASPECTS Technical/Functional Expertise Extensive experience across many areas of marketing science; MMM, MTA, Loyalty, Website, Surveys, Paid/Owned/Earned Media. Experience with SQL, Python, and R for data analysis and model development. Strong analytical skills with a solid foundation in many of the following statistical and AI/ML methods: regression analysis (continuous, categorical, survival, time-series, and count models, etc.); classification (CART, SVM, Neural Networks, etc.), clustering (k-means/medoid, hierarchical, self-organizing maps, etc.), and other AI/ML techniques; experimental design; and forecasting/sensitivity analysis. Comfortable working daily in cloud-based data platforms. Expert level MS Excel skills, including advanced functions (e.g., Solver), data analysis, pivot tables, macros, and VBA (Visual Basic for Applications), and applicability of these features for developing and managing financial models for business case development and forecasting. Experience working with Power BI, Tableau, or other data visualization software. Strong foundation in statistical techniques for quantifying the impact of marketing activities. Communication Excellent verbal and written communication. Proven data analysis background with the ability to transform analysis into insights, recommendations, and proposals for senior management. Ability to communicate complex concepts simply and succinctly. Decision-making and Autonomy High self-reliance, self-efficacy, initiative, and learning agility. Strong at both structured and unstructured problem solving. Interaction Manage and/or partner on projects with vendors and consultants. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Required Bachelor's and/or master's degree in any area of social science, business, marketing, advertising, or a closely related field. Experience with data analytics from end-to-end, i.e., including ideation, proposal creation, getting stakeholder buy-in, gathering requirements, designing analytics models/solutions, building prototypes, and working with IT/Data Science teams to deploy and scale solutions. 7+ years of experience in advanced analytics and statistical modeling in the areas of business performance analysis, forecasting, promotion and media effectiveness and optimization, and consumer behavior Excellent verbal and written communication and presentation skills. Able to communicate effectively to all levels of the organization, including senior leadership. Bring a growth mindset, curiosity, positivity, intuitive thinking, and a passion for excellence. Preferred Media agency or retail industry analytics experience a plus. Experience with survival analysis (time-to-event, duration, event history analysis, etc.) a plus. Knowledge of CRM systems and marketing automation tools a plus. ADDITIONAL INFORMATION (Add any information legally required for your country here) Domestic travel required (up to 10%). BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Bannockburn, IL U.S. Base Salary Range: $137,000.00 - $215,270.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status . click apply for full job details
Strategic Account Represent I
B. BRAUN MEDICAL (US) INC Charlottesville, Indiana
B. Braun Medical, Inc. Company: B. BRAUN MEDICAL (US) INC Job Posting Location: Charlottesville, North Carolina, United States, Columbia, South Carolina, United States Functional Area: Sales Working Model: Remote Days of Work: Friday, Thursday, Wednesday, Tuesday, Monday Shift: 5X8 Relocation Available: No Requisition ID: 10083 B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS . Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit Position Summary: This position will cover the Western North Carolina and South Carolina territories. Ideally this candidate may reside in Charlotte, NC, Columbia,SC or Greensville, SC. Responsibilities: Essential Duties Represents and promotes full portfolio of IV Systems, Nutrition products and Clinical Procedure products by interacting with established customers and developing new prospects. Calls on a variety of decision makers (e.g. Pharmacists, Nurses, Physicians, Supply Chain, Hospital Administrators, etc.) to position products for presentation, evaluation and purchase. Prospect and qualify territory for new leads through sales calls in person and remotely, via virtual channels. Develops and actively maintains a pipeline of sustainable new sales opportunities sufficient to achieve or exceed sales target/quota. Works in collaboration with regional team members to grow sales and expand market share. Works through third parties for product promotion and delivery when required. Maintains relationships with internal B.Braun departments, i.e., Marketing, Technical Services, Customer Service, Region office, ASC support. Prepares and delivers effective presentations providing solutions to potential customers. Prepares financial analysis, proposals and competitive analysis for customers as well as presenting the information to committee members within a hospital. Supports product evaluations and conversions as necessary. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons. Expertise: Knowledge & Skills Requires full working knowledge of relevant business practices and procedures in professional field. Uses standard theories, principles and concepts and integrates them to propose a course of action. Works under general supervision. Relies on experience and judgement to plan and accomplish assigned goals. May periodically assist in orienting, training, and/or reviewing the work of other peers. Judgement is required in resolving all day-to-day problems. Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors. Expertise: Qualifications -Education/Experience/Training/Etc Required: Bachelor's degree required. 2-4 years medical sales experience required. Regular and predictable attendance Frequent business travel required, Valid driver's license and passport While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Responsibilities: Other Duties: The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons. Physical Demands: While performing the duties of this job, the employee is expected to: Moderate work - Exerting up to 40 lbs of force occasionally, and/or up to 20 lbs of force frequently, and/or 10 lbs force constantly to move objects. Lifting, Carrying, Pushing, Pulling and Reaching: Occasionally:Reaching upward and downward, Push/pull, Stand Frequently:Sit Constantly:N/A Activities: Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick Constantly:N/A Environmental Conditions: Occasionally:N/A Frequently:N/A Constantly:N/A Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise Intensity:Moderate Occasionally:Other Frequently:N/A Constantly:Office environment Salary: $73,000 - $85,000 (Plus Incentive Compensation) The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, "Healthcare Customers"). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers' clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers' required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers' requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at . Through its "Sharing Expertise " initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here . . click apply for full job details
03/16/2026
Full time
B. Braun Medical, Inc. Company: B. BRAUN MEDICAL (US) INC Job Posting Location: Charlottesville, North Carolina, United States, Columbia, South Carolina, United States Functional Area: Sales Working Model: Remote Days of Work: Friday, Thursday, Wednesday, Tuesday, Monday Shift: 5X8 Relocation Available: No Requisition ID: 10083 B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS . Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit Position Summary: This position will cover the Western North Carolina and South Carolina territories. Ideally this candidate may reside in Charlotte, NC, Columbia,SC or Greensville, SC. Responsibilities: Essential Duties Represents and promotes full portfolio of IV Systems, Nutrition products and Clinical Procedure products by interacting with established customers and developing new prospects. Calls on a variety of decision makers (e.g. Pharmacists, Nurses, Physicians, Supply Chain, Hospital Administrators, etc.) to position products for presentation, evaluation and purchase. Prospect and qualify territory for new leads through sales calls in person and remotely, via virtual channels. Develops and actively maintains a pipeline of sustainable new sales opportunities sufficient to achieve or exceed sales target/quota. Works in collaboration with regional team members to grow sales and expand market share. Works through third parties for product promotion and delivery when required. Maintains relationships with internal B.Braun departments, i.e., Marketing, Technical Services, Customer Service, Region office, ASC support. Prepares and delivers effective presentations providing solutions to potential customers. Prepares financial analysis, proposals and competitive analysis for customers as well as presenting the information to committee members within a hospital. Supports product evaluations and conversions as necessary. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons. Expertise: Knowledge & Skills Requires full working knowledge of relevant business practices and procedures in professional field. Uses standard theories, principles and concepts and integrates them to propose a course of action. Works under general supervision. Relies on experience and judgement to plan and accomplish assigned goals. May periodically assist in orienting, training, and/or reviewing the work of other peers. Judgement is required in resolving all day-to-day problems. Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors. Expertise: Qualifications -Education/Experience/Training/Etc Required: Bachelor's degree required. 2-4 years medical sales experience required. Regular and predictable attendance Frequent business travel required, Valid driver's license and passport While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Responsibilities: Other Duties: The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons. Physical Demands: While performing the duties of this job, the employee is expected to: Moderate work - Exerting up to 40 lbs of force occasionally, and/or up to 20 lbs of force frequently, and/or 10 lbs force constantly to move objects. Lifting, Carrying, Pushing, Pulling and Reaching: Occasionally:Reaching upward and downward, Push/pull, Stand Frequently:Sit Constantly:N/A Activities: Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick Constantly:N/A Environmental Conditions: Occasionally:N/A Frequently:N/A Constantly:N/A Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise Intensity:Moderate Occasionally:Other Frequently:N/A Constantly:Office environment Salary: $73,000 - $85,000 (Plus Incentive Compensation) The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, "Healthcare Customers"). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers' clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers' required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers' requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at . Through its "Sharing Expertise " initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here . . click apply for full job details
Biolife Plasma Services
Senior Manager, Data Science (Marketing)
Biolife Plasma Services Woodstock, Illinois
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE The Sr. Manager of Marketing Science drives and executes strategic initiatives that improve our marketing data and analytics capabilities. This role will leverage advanced analytics techniques and data-driven insights to inform marketing strategies, optimize campaigns, and drive business growth. This role requires a deep understanding of paid, owned, and earned media measurement, strong analytics and insights skills, broad knowledge of marketing technologies, and the ability to communicate complex data insights to senior stakeholders. This role is critically important for the success of the Global Forecasting, Pricing, and Analytics (FPA) team and reports to the Head of Analytics within the team. ACCOUNTABILITIES Leadership Lead marketing science initiatives in the development and execution of advanced analytics to support marketing strategies and goals. Provide thought leadership on marketing measurement techniques, including the trade-offs between controlled experiments, natural experiments, and multivariate statistical models for different situations. Marketing Science Partner with our media agency to ensure we are maximizing the output of our media mix model (MMM) partner. Deep understanding and experience with creating and managing marketing attribution solutions, i.e., multi-touch attribution (MTA). Ability to build/maintain in-house solutions and/or work with outside partners as necessary. Identify and maintain marketing analytics key performance indicators (KPIs) to track and measure performance. Partner with data scientists, IT, and consultants to develop advanced analytical models and dashboards related to marketing. Ability to perform statistical analyses and tests to quantify the business value of an opportunity. Familiarity with AI/ML applications in marketing. Reporting and Data Management Ensure the accurate and timely delivery of marketing performance reports and insights. Able to translate data into contextualized insights that can be shared across the business Know digital media terminology and concepts (e.g., Demand Side Platforms (DSPs), effectiveness vs. efficiency, SEO/SEM, etc.) Leverage existing experience with Google Analytics and Google Tag Manager Partner with the Data, Digital, and Technology (DD&T) Team to ensure marketing data accuracy, integration, and integrity, and that good data governance practices are in place. Develop solutions (dashboards, data visualizations, reports) for real-time operations performance assessment and agile decision-making. Design and automate regular data extracts needed by marketing and other partners. Collaboration and Adaptability Build strong relationships with cross-functional partners for efficient alignment, coordination, and information sharing across teams. DIMENSIONS AND ASPECTS Technical/Functional Expertise Extensive experience across many areas of marketing science; MMM, MTA, Loyalty, Website, Surveys, Paid/Owned/Earned Media. Experience with SQL, Python, and R for data analysis and model development. Strong analytical skills with a solid foundation in many of the following statistical and AI/ML methods: regression analysis (continuous, categorical, survival, time-series, and count models, etc.); classification (CART, SVM, Neural Networks, etc.), clustering (k-means/medoid, hierarchical, self-organizing maps, etc.), and other AI/ML techniques; experimental design; and forecasting/sensitivity analysis. Comfortable working daily in cloud-based data platforms. Expert level MS Excel skills, including advanced functions (e.g., Solver), data analysis, pivot tables, macros, and VBA (Visual Basic for Applications), and applicability of these features for developing and managing financial models for business case development and forecasting. Experience working with Power BI, Tableau, or other data visualization software. Strong foundation in statistical techniques for quantifying the impact of marketing activities. Communication Excellent verbal and written communication. Proven data analysis background with the ability to transform analysis into insights, recommendations, and proposals for senior management. Ability to communicate complex concepts simply and succinctly. Decision-making and Autonomy High self-reliance, self-efficacy, initiative, and learning agility. Strong at both structured and unstructured problem solving. Interaction Manage and/or partner on projects with vendors and consultants. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Required Bachelor's and/or master's degree in any area of social science, business, marketing, advertising, or a closely related field. Experience with data analytics from end-to-end, i.e., including ideation, proposal creation, getting stakeholder buy-in, gathering requirements, designing analytics models/solutions, building prototypes, and working with IT/Data Science teams to deploy and scale solutions. 7+ years of experience in advanced analytics and statistical modeling in the areas of business performance analysis, forecasting, promotion and media effectiveness and optimization, and consumer behavior Excellent verbal and written communication and presentation skills. Able to communicate effectively to all levels of the organization, including senior leadership. Bring a growth mindset, curiosity, positivity, intuitive thinking, and a passion for excellence. Preferred Media agency or retail industry analytics experience a plus. Experience with survival analysis (time-to-event, duration, event history analysis, etc.) a plus. Knowledge of CRM systems and marketing automation tools a plus. ADDITIONAL INFORMATION (Add any information legally required for your country here) Domestic travel required (up to 10%). BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Bannockburn, IL U.S. Base Salary Range: $137,000.00 - $215,270.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status . click apply for full job details
03/16/2026
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE The Sr. Manager of Marketing Science drives and executes strategic initiatives that improve our marketing data and analytics capabilities. This role will leverage advanced analytics techniques and data-driven insights to inform marketing strategies, optimize campaigns, and drive business growth. This role requires a deep understanding of paid, owned, and earned media measurement, strong analytics and insights skills, broad knowledge of marketing technologies, and the ability to communicate complex data insights to senior stakeholders. This role is critically important for the success of the Global Forecasting, Pricing, and Analytics (FPA) team and reports to the Head of Analytics within the team. ACCOUNTABILITIES Leadership Lead marketing science initiatives in the development and execution of advanced analytics to support marketing strategies and goals. Provide thought leadership on marketing measurement techniques, including the trade-offs between controlled experiments, natural experiments, and multivariate statistical models for different situations. Marketing Science Partner with our media agency to ensure we are maximizing the output of our media mix model (MMM) partner. Deep understanding and experience with creating and managing marketing attribution solutions, i.e., multi-touch attribution (MTA). Ability to build/maintain in-house solutions and/or work with outside partners as necessary. Identify and maintain marketing analytics key performance indicators (KPIs) to track and measure performance. Partner with data scientists, IT, and consultants to develop advanced analytical models and dashboards related to marketing. Ability to perform statistical analyses and tests to quantify the business value of an opportunity. Familiarity with AI/ML applications in marketing. Reporting and Data Management Ensure the accurate and timely delivery of marketing performance reports and insights. Able to translate data into contextualized insights that can be shared across the business Know digital media terminology and concepts (e.g., Demand Side Platforms (DSPs), effectiveness vs. efficiency, SEO/SEM, etc.) Leverage existing experience with Google Analytics and Google Tag Manager Partner with the Data, Digital, and Technology (DD&T) Team to ensure marketing data accuracy, integration, and integrity, and that good data governance practices are in place. Develop solutions (dashboards, data visualizations, reports) for real-time operations performance assessment and agile decision-making. Design and automate regular data extracts needed by marketing and other partners. Collaboration and Adaptability Build strong relationships with cross-functional partners for efficient alignment, coordination, and information sharing across teams. DIMENSIONS AND ASPECTS Technical/Functional Expertise Extensive experience across many areas of marketing science; MMM, MTA, Loyalty, Website, Surveys, Paid/Owned/Earned Media. Experience with SQL, Python, and R for data analysis and model development. Strong analytical skills with a solid foundation in many of the following statistical and AI/ML methods: regression analysis (continuous, categorical, survival, time-series, and count models, etc.); classification (CART, SVM, Neural Networks, etc.), clustering (k-means/medoid, hierarchical, self-organizing maps, etc.), and other AI/ML techniques; experimental design; and forecasting/sensitivity analysis. Comfortable working daily in cloud-based data platforms. Expert level MS Excel skills, including advanced functions (e.g., Solver), data analysis, pivot tables, macros, and VBA (Visual Basic for Applications), and applicability of these features for developing and managing financial models for business case development and forecasting. Experience working with Power BI, Tableau, or other data visualization software. Strong foundation in statistical techniques for quantifying the impact of marketing activities. Communication Excellent verbal and written communication. Proven data analysis background with the ability to transform analysis into insights, recommendations, and proposals for senior management. Ability to communicate complex concepts simply and succinctly. Decision-making and Autonomy High self-reliance, self-efficacy, initiative, and learning agility. Strong at both structured and unstructured problem solving. Interaction Manage and/or partner on projects with vendors and consultants. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Required Bachelor's and/or master's degree in any area of social science, business, marketing, advertising, or a closely related field. Experience with data analytics from end-to-end, i.e., including ideation, proposal creation, getting stakeholder buy-in, gathering requirements, designing analytics models/solutions, building prototypes, and working with IT/Data Science teams to deploy and scale solutions. 7+ years of experience in advanced analytics and statistical modeling in the areas of business performance analysis, forecasting, promotion and media effectiveness and optimization, and consumer behavior Excellent verbal and written communication and presentation skills. Able to communicate effectively to all levels of the organization, including senior leadership. Bring a growth mindset, curiosity, positivity, intuitive thinking, and a passion for excellence. Preferred Media agency or retail industry analytics experience a plus. Experience with survival analysis (time-to-event, duration, event history analysis, etc.) a plus. Knowledge of CRM systems and marketing automation tools a plus. ADDITIONAL INFORMATION (Add any information legally required for your country here) Domestic travel required (up to 10%). BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Bannockburn, IL U.S. Base Salary Range: $137,000.00 - $215,270.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status . click apply for full job details
MassMutual
Suitability Principal
MassMutual Phoenix, Arizona
The Opportunity MML Investors Services is looking for a Suitability Principal who understands the needs of our sophisticated financial advisors and their staff. The principal is responsible for managing time-sensitive and frequently escalated cases with confidence and professionalism, consistently prioritizing the needs of our advisors and their clients. Other functions Advisory Operations and Cashiering. Furthermore, you will conduct back-office reviews of complex, high risk brokerage money movement transactions for accounts clearing through National Financial Services. In this role you will demonstrate accountability, agility, and strong business acumen along with courage, even in the most difficult situations. Strong collaboration with our peer teams throughout the broker dealer is also critical to your success. The Team As the Broker-Dealer (BD) and Registered Investment Advisor (RIA) arm of MassMutual's Wealth Management organization, we have grown significantly over recent years. This will remain among our top strategic pillars. To best align and support this growth, we have segmented the service and operations facets to exclusively support our top-tier advisors. Branded Society 1851 Wealth Management, our strategy includes growing and retaining our experienced advisor population through MassMutual agencies across the country. We aim to support our advisors with white glove, comprehensive service to help them expand and scale their practices. Our culture embraces a team mentality and thrives on effective collaboration, strong business acumen, and a laser focus on eloquent and detailed communication. The team of about 20 associates, both FINRA-licensed and unlicensed, executes on daily back-office operations aimed at enhancing the advisor experience. The Impact The In Force team will deliver education and drive readiness in an ever-changing, fast paced environment. You must ensure the team is well positioned to support the day-to-day execution of often complex securities transactions and delivering strong individual production results. Additionally, you will provide exceptional service to advisors and their staff while also contributing to strategic 'Making it Easier' initiatives. The ideal candidate must demonstrate strong communication skills along with the ability to learn, adapt, all while being the 'go-to' for a talented and dynamic team. The Minimum Qualifications FINRA Series 7 & 24 required at time of application 3+ years MMLIS experience and / or 4+ years' experience with Brokerage/ Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the Springfield office The Ideal Qualifications Over 5 years of MMLIS experience 1+ year experience coaching/mentoring Bachelor's degree Self-starter that can make prudent, risk-based decisions with autonomy Knowledge of the MassMutual career agency system and sales processes Expertise in quickly establishing credibility and developing strong working relationships with internal and external constituents Superior written & verbal communication skills Effective and proven ability to coach and mentor Demonstrated ability to deliver high-quality results on time while being able to multitask and shift work efforts as business needs require High degree of ownership, superior attention to detail, willingness to embrace continuous improvement opportunities and challenge the status quo Strong understanding of BD/RIA operational platforms and workflows Abreast of industry rules and regulations What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS In-Force Operations Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/16/2026
Full time
The Opportunity MML Investors Services is looking for a Suitability Principal who understands the needs of our sophisticated financial advisors and their staff. The principal is responsible for managing time-sensitive and frequently escalated cases with confidence and professionalism, consistently prioritizing the needs of our advisors and their clients. Other functions Advisory Operations and Cashiering. Furthermore, you will conduct back-office reviews of complex, high risk brokerage money movement transactions for accounts clearing through National Financial Services. In this role you will demonstrate accountability, agility, and strong business acumen along with courage, even in the most difficult situations. Strong collaboration with our peer teams throughout the broker dealer is also critical to your success. The Team As the Broker-Dealer (BD) and Registered Investment Advisor (RIA) arm of MassMutual's Wealth Management organization, we have grown significantly over recent years. This will remain among our top strategic pillars. To best align and support this growth, we have segmented the service and operations facets to exclusively support our top-tier advisors. Branded Society 1851 Wealth Management, our strategy includes growing and retaining our experienced advisor population through MassMutual agencies across the country. We aim to support our advisors with white glove, comprehensive service to help them expand and scale their practices. Our culture embraces a team mentality and thrives on effective collaboration, strong business acumen, and a laser focus on eloquent and detailed communication. The team of about 20 associates, both FINRA-licensed and unlicensed, executes on daily back-office operations aimed at enhancing the advisor experience. The Impact The In Force team will deliver education and drive readiness in an ever-changing, fast paced environment. You must ensure the team is well positioned to support the day-to-day execution of often complex securities transactions and delivering strong individual production results. Additionally, you will provide exceptional service to advisors and their staff while also contributing to strategic 'Making it Easier' initiatives. The ideal candidate must demonstrate strong communication skills along with the ability to learn, adapt, all while being the 'go-to' for a talented and dynamic team. The Minimum Qualifications FINRA Series 7 & 24 required at time of application 3+ years MMLIS experience and / or 4+ years' experience with Brokerage/ Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the Springfield office The Ideal Qualifications Over 5 years of MMLIS experience 1+ year experience coaching/mentoring Bachelor's degree Self-starter that can make prudent, risk-based decisions with autonomy Knowledge of the MassMutual career agency system and sales processes Expertise in quickly establishing credibility and developing strong working relationships with internal and external constituents Superior written & verbal communication skills Effective and proven ability to coach and mentor Demonstrated ability to deliver high-quality results on time while being able to multitask and shift work efforts as business needs require High degree of ownership, superior attention to detail, willingness to embrace continuous improvement opportunities and challenge the status quo Strong understanding of BD/RIA operational platforms and workflows Abreast of industry rules and regulations What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS In-Force Operations Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Control Testing /Reporting Lead 1LOD
City National Bank Charlotte, North Carolina
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
03/15/2026
Full time
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Licensed Clinical Social Worker
CINQCARE Atlanta, Georgia
Job Description Why Join Grace at Home? Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality not a burden every single day. Join us in creating a better way to care. Overview The Licensed Clinical Social Worker completes patient assessments of mental health needs as well as social needs and gaps in social resources and facilitates finding community resources to help patients and families solve for social concerns that affect physical health. This may include access to proper nutrition, housing concerns, in-home care needs, mental health care needs, and family and psychosocial concerns. The LCSW will conduct mental health counseling services with family members with new or known mental health concerns and may include members with substance abuse disorders. Duties & Responsibilities The Licensed Clinical Social Worker plays a fundamental role in the field of human services, focusing on improving the well-being of individuals, families, and communities. Serving as a compassionate advocate and resource facilitator, they work directly with clients to identify and address various mental health concerns, social issues, such as poverty, abuse, addiction, and mental health challenges. Assessing SDOH gaps and understanding how they affect our patients is essential to a holistic treatment approach to health and wellbeing. Mental health counseling services to be provided to improve patient outcomes and reduce ER visits and hospitalizations. Conduct assessments to understand the unique needs and circumstances of their clients, providing essential support through counseling, crisis intervention, and connecting them with community resources and services. Collaborating with other healthcare providers, staff members, and social service organizations to develop comprehensive case plans and actions that promote client stability and self-sufficiency. Engage in outreach efforts to coordinate services and resources to meet the needs of vulnerable populations. With a commitment to ethical practice and cultural competence, Social Worker practitioners play a crucial part in fostering social justice and enhancing the quality of life for those we serve Qualifications Social Work license is required in the State of Georgia. Multi-state licenses are a plus. 3+ years of experience in a healthcare setting preferred. A bachelor s degree in social work is required. Comfort with technology including the Microsoft suite of products Prior experience using electronic health records is a plus. Social work is incredibly dynamic and requires a solid foundation in social work principles, a keen awareness of community resources, and the ability to navigate complex emotional and social landscapes with empathy and professionalism. The working environment and physical requirements of the job include: Work is performed in patient homes as well as remotely via home office. Will be required to travel to homes in the Atlanta, GA. and surrounding metro areas. In this position you will need to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculators, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. Our Benefits Financial Well-being Competitive Compensation: We offer competitive salaries to attract and retain the best talent. 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match. Health and Wellness Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution. Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife. Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you. Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO , holidays, and wellness time. Additional Perks Continuing Medical Education (CME) Allowance for APPs: Stay at the forefront of your field with our CME allowance. Commuter Benefits: Save on your commute with our commuter benefits program. Mileage Reimbursement: Get reimbursed for work-related travel expenses. Equal Opportunity & Reasonable Accommodation Statement Grace at Home is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. If you require reasonable accommodation during the application or employment process, please contact Human Resources. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
03/14/2026
Full time
Job Description Why Join Grace at Home? Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality not a burden every single day. Join us in creating a better way to care. Overview The Licensed Clinical Social Worker completes patient assessments of mental health needs as well as social needs and gaps in social resources and facilitates finding community resources to help patients and families solve for social concerns that affect physical health. This may include access to proper nutrition, housing concerns, in-home care needs, mental health care needs, and family and psychosocial concerns. The LCSW will conduct mental health counseling services with family members with new or known mental health concerns and may include members with substance abuse disorders. Duties & Responsibilities The Licensed Clinical Social Worker plays a fundamental role in the field of human services, focusing on improving the well-being of individuals, families, and communities. Serving as a compassionate advocate and resource facilitator, they work directly with clients to identify and address various mental health concerns, social issues, such as poverty, abuse, addiction, and mental health challenges. Assessing SDOH gaps and understanding how they affect our patients is essential to a holistic treatment approach to health and wellbeing. Mental health counseling services to be provided to improve patient outcomes and reduce ER visits and hospitalizations. Conduct assessments to understand the unique needs and circumstances of their clients, providing essential support through counseling, crisis intervention, and connecting them with community resources and services. Collaborating with other healthcare providers, staff members, and social service organizations to develop comprehensive case plans and actions that promote client stability and self-sufficiency. Engage in outreach efforts to coordinate services and resources to meet the needs of vulnerable populations. With a commitment to ethical practice and cultural competence, Social Worker practitioners play a crucial part in fostering social justice and enhancing the quality of life for those we serve Qualifications Social Work license is required in the State of Georgia. Multi-state licenses are a plus. 3+ years of experience in a healthcare setting preferred. A bachelor s degree in social work is required. Comfort with technology including the Microsoft suite of products Prior experience using electronic health records is a plus. Social work is incredibly dynamic and requires a solid foundation in social work principles, a keen awareness of community resources, and the ability to navigate complex emotional and social landscapes with empathy and professionalism. The working environment and physical requirements of the job include: Work is performed in patient homes as well as remotely via home office. Will be required to travel to homes in the Atlanta, GA. and surrounding metro areas. In this position you will need to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculators, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. Our Benefits Financial Well-being Competitive Compensation: We offer competitive salaries to attract and retain the best talent. 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match. Health and Wellness Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution. Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife. Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you. Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO , holidays, and wellness time. Additional Perks Continuing Medical Education (CME) Allowance for APPs: Stay at the forefront of your field with our CME allowance. Commuter Benefits: Save on your commute with our commuter benefits program. Mileage Reimbursement: Get reimbursed for work-related travel expenses. Equal Opportunity & Reasonable Accommodation Statement Grace at Home is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. If you require reasonable accommodation during the application or employment process, please contact Human Resources. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
Mortgage Advisor-CGS
Weichert, Realtors Cherry Hill, New Jersey
Weichert Financial Services is hiring a Mortgage Loan Advisor - Company Generated Sales (MA-CGS). This position has the flexibility of being Hybrid or Remote depending on location of candidate. The MA-CGS is responsible for originating residential mortgage loans generated by the Company through Weichert Realtor's Open Houses, QR Code Open House App, Weichert Lead Network and other Company Generated Leads (as defined by the Company). The position is also responsible for customer engagement through outbound call activities and utilizing Weichert Financial Services' sales tools, sales strategies and product portfolio. The MA-CGS is responsible for prospecting, pipeline and funnel metrics based on target goals established by the SVP of Sales, including but not limited to, contact %'s, mortgage pre-approvals, mortgage applications, closed loan % and closed loans. Job responsibilities include, but are not limited to, the following: Develops relationships with open house prospects or prospects supplied through the WR QR Code Open House App. Responsible for timely engagement and follow-up in accordance with WFS' Open House Guidelines. Builds relationships with WLN's Director of Sales and WLN's Lead Specialist to convert prospect leads generated by WLN Lead Specialists. Responsible for making a heavy volume of outbound prospecting and fulfillment calls in order to meet and exceed monthly production goals as assigned. Calls include interviewing potential customers to determine qualifications for pre-approval, purchase, and refinance loans. Prepares weekly/daily calendar of pre-planned activities designed to support sales, customer engagement and administrative work time. Adheres to staffing and scheduling times to ensure customer inquiries are meeting service level expectations. Conducts needs analyses with prospects to determine the appropriate mortgage finance, home equity and refinance opportunities. Educates the prospect on the best product option alternatives to achieve their goals and minimize credit risks. Performs all steps and functions necessary to acquire, research/analyze, and approve mortgage packages to include property appraisals, credit reports, background checks, etc. Submits complete and accurate mortgage loan packages that provide all the information needed to make an underwriting decision. Collaborates with Processing and Underwriting personnel to ensure efficient and compliant loan fulfillment and closing experiences. Fields customer complaints and provides problem resolution. Updates customer status on a regular basis. Meets and maintains all mortgage loan origination licensing requirements including continuing education requirements. Promotes team atmosphere with representatives from other Weichert Family of Company partners. Stays up to date on availability of all products and provides customers with contact information of the appropriate Weichert product representative. Ensures full compliance with all applicable federal and state law and regulations, all Company policies and procedures, and all applicable investor guidelines. Develops and maintains strong relationships with Weichert Realtors Sales Associates for the purpose of recommending and selling mortgage products which meet the qualified Open House Visitor customer's needs. Responsible for meeting daily, weekly and monthly sales performance objectives, service levels and KPI's set by Management for productivity and QA. Performs other duties as assigned. he ideal candidate will meet the following requirements: High school diploma or GED Individual state loan originator license(s) required for specific states as required by the Company or in which employee engages in any mortgage loan origination activity Must meet and maintain all mortgage loan origination licensing requirements including continuing education requirements At least three (3) to four (4) years of retail mortgage loan origination or mortgage operations experience preferred Experience in navigating CRM systems and data input Prior Inside seller / Contact center experience a plus Ability to determine appropriate interest rate quote to customers and to determine maximum qualification amounts based on investor guidelines Ability to apply investor guidelines to specific sales situations and use discretion and judgment to recommend the most appropriate products to customers based on qualifications and needs identified by customer analysis Familiarity with an inside selling environment and relevant service levels Ability to set goals and divide processes into timelines Clear understanding of pipeline management responsibilities Strong organizational skills and disciplines with the ability to work independently Good problem-solving skills are essential Excellent communication skills, clear and concise when engage customers Proficiency in Microsoft Office suite of products and ability to quickly gain proficiency in the Company's proprietary mortgage software products Ability to conduct presentations and hold one-on-one meetings Demonstrated ability to multitask in a fast-paced environment Detail oriented with careful decision-making abilities Strong customer service skills Good math skills including addition, subtraction, multiplication, division, percentages, and fractions Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.) In addition to a base salary up to $42,000, this position offers a competitive commission structure. The rate of pay offered will be dependent upon several factors including candidate's relevant skills, education, work experience, job location/geographic region, and/or certifications. Weichert offers a comprehensive suite of benefits to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, Paid Time Off (PTO), Flexible Spending Accounts (FSA), and much more. Weichert is an equal opportunity employer. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
03/14/2026
Full time
Weichert Financial Services is hiring a Mortgage Loan Advisor - Company Generated Sales (MA-CGS). This position has the flexibility of being Hybrid or Remote depending on location of candidate. The MA-CGS is responsible for originating residential mortgage loans generated by the Company through Weichert Realtor's Open Houses, QR Code Open House App, Weichert Lead Network and other Company Generated Leads (as defined by the Company). The position is also responsible for customer engagement through outbound call activities and utilizing Weichert Financial Services' sales tools, sales strategies and product portfolio. The MA-CGS is responsible for prospecting, pipeline and funnel metrics based on target goals established by the SVP of Sales, including but not limited to, contact %'s, mortgage pre-approvals, mortgage applications, closed loan % and closed loans. Job responsibilities include, but are not limited to, the following: Develops relationships with open house prospects or prospects supplied through the WR QR Code Open House App. Responsible for timely engagement and follow-up in accordance with WFS' Open House Guidelines. Builds relationships with WLN's Director of Sales and WLN's Lead Specialist to convert prospect leads generated by WLN Lead Specialists. Responsible for making a heavy volume of outbound prospecting and fulfillment calls in order to meet and exceed monthly production goals as assigned. Calls include interviewing potential customers to determine qualifications for pre-approval, purchase, and refinance loans. Prepares weekly/daily calendar of pre-planned activities designed to support sales, customer engagement and administrative work time. Adheres to staffing and scheduling times to ensure customer inquiries are meeting service level expectations. Conducts needs analyses with prospects to determine the appropriate mortgage finance, home equity and refinance opportunities. Educates the prospect on the best product option alternatives to achieve their goals and minimize credit risks. Performs all steps and functions necessary to acquire, research/analyze, and approve mortgage packages to include property appraisals, credit reports, background checks, etc. Submits complete and accurate mortgage loan packages that provide all the information needed to make an underwriting decision. Collaborates with Processing and Underwriting personnel to ensure efficient and compliant loan fulfillment and closing experiences. Fields customer complaints and provides problem resolution. Updates customer status on a regular basis. Meets and maintains all mortgage loan origination licensing requirements including continuing education requirements. Promotes team atmosphere with representatives from other Weichert Family of Company partners. Stays up to date on availability of all products and provides customers with contact information of the appropriate Weichert product representative. Ensures full compliance with all applicable federal and state law and regulations, all Company policies and procedures, and all applicable investor guidelines. Develops and maintains strong relationships with Weichert Realtors Sales Associates for the purpose of recommending and selling mortgage products which meet the qualified Open House Visitor customer's needs. Responsible for meeting daily, weekly and monthly sales performance objectives, service levels and KPI's set by Management for productivity and QA. Performs other duties as assigned. he ideal candidate will meet the following requirements: High school diploma or GED Individual state loan originator license(s) required for specific states as required by the Company or in which employee engages in any mortgage loan origination activity Must meet and maintain all mortgage loan origination licensing requirements including continuing education requirements At least three (3) to four (4) years of retail mortgage loan origination or mortgage operations experience preferred Experience in navigating CRM systems and data input Prior Inside seller / Contact center experience a plus Ability to determine appropriate interest rate quote to customers and to determine maximum qualification amounts based on investor guidelines Ability to apply investor guidelines to specific sales situations and use discretion and judgment to recommend the most appropriate products to customers based on qualifications and needs identified by customer analysis Familiarity with an inside selling environment and relevant service levels Ability to set goals and divide processes into timelines Clear understanding of pipeline management responsibilities Strong organizational skills and disciplines with the ability to work independently Good problem-solving skills are essential Excellent communication skills, clear and concise when engage customers Proficiency in Microsoft Office suite of products and ability to quickly gain proficiency in the Company's proprietary mortgage software products Ability to conduct presentations and hold one-on-one meetings Demonstrated ability to multitask in a fast-paced environment Detail oriented with careful decision-making abilities Strong customer service skills Good math skills including addition, subtraction, multiplication, division, percentages, and fractions Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.) In addition to a base salary up to $42,000, this position offers a competitive commission structure. The rate of pay offered will be dependent upon several factors including candidate's relevant skills, education, work experience, job location/geographic region, and/or certifications. Weichert offers a comprehensive suite of benefits to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, Paid Time Off (PTO), Flexible Spending Accounts (FSA), and much more. Weichert is an equal opportunity employer. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Loyola University Maryland
Govans Farmers Market Manager
Loyola University Maryland Baltimore, Maryland
5104 York Road Hut Part time R- Position Title Govans Farmers Market Manager Employee Type Temporary (Fixed Term) Office/Department Ctr Com Service and Justice (JMT) Work Environment Remote and hybrid positions are open to applicants based in states identified here : Work at Loyola Loyola University Maryland . 5104 York Road Hut Position Duties The Govans Farmers Market Manager is a 10-month seasonal position supporting the mission-based market operated by Loyola University Maryland's Center for Neighborhood Resilience along the York Road corridor in North Baltimore. The Manager oversees vendor recruitment and onboarding, weekly market operations, permitting and compliance, volunteer oversight and youth worker engagement, financial tracking, SNAP/WIC processes, and community partnerships, while collaborating with university staff and city agencies. The role also collaborates with Center staff on outreach and special events, ensures a strong commitment to diversity and food equity, and serves as the on-site point of contact throughout the market season. Attends state communities of practice sessions and other compliance events. The Govans Farmers Market is a mission-based market that operates once a week, June-September in North Baltimore at a lot located at 5104 York Road. The Market will be entering its 15th season in 2026 and provides the Govans community in North Baltimore with a source of fresh produce as well as a community gathering space and a connection to community information. Loyola University Maryland is a Jesuit Catholic university in Baltimore. Its Center for Neighborhood Resilience (CNR) supports place-based justice efforts along the York Road commercial corridor and its adjacent neighborhoods. The Center is a part of Loyola's Division of Mission and Identity and reflects Loyola's Jesuit Catholic mission and values, and specifically its commitment to the social, economic, and environmental justice tenets of Laudato Si'. The Govans Farmers Market Manager is a 10-month seasonal temporary position. The role will have the option of remote or hybrid work February through the end of April for 15-20 hours a week with in-person work expected for 20-30 hours a week May through November. The pay rate is $20/hour. The market features a resource area where local organizations distribute information to the community, special event days, and a youth and family play area. The market also welcomes summer youth workers (ages 14-21) for 5 weeks through a special program of the Mayor's Office of Employment Development. The Govans Farmers Market Manager will supervise market volunteers and engage with summer youth workers. Essential Functions: Manage the vendor recruitment and onboarding process, including scouting new vendors (including conducting site visits as needed), retaining existing vendors, and managing the collections of market application materials. Collaborate with the university's Event Services area on weekly market setup and logistics. Work with the CNR's Executive Director to manage permitting and other health/safety requirements (City Health Department, USDA permitting). Implement Govans Market operational policies and procedures. Serve as the primary point of contact for GFM vendors during the season, managing weekly vendor, upholding market policies, and serving as the on-site manager. Work with CNR staff to develop and implement a comprehensive outreach strategy to attract new and returning customers to the market. Update the Govans Market website as needed. Ensure that Govans Farmers Market community guidelines reflect a commitment to Diversity, Equity, Inclusion, and Justice. Understand federal funding programs for SNAP/WIC eligible customers and electronic payment systems. Ensure finance volunteers are trained on relevant procedures. Attend Maryland Department of Agriculture trainings and webinars relevant to market management. Work with the Assistant Director of Operations to manage market finances, conducting weekly finance close-out reporting weekly during the season. Serve as a chaperone on periodic summer youth program outings as needed (1 time a week). Recruit community organizations that can offer information stations and other services during market sessions for the resource area. Work with CNR staff to offer special events and promotional days for GFM sessions (past examples include Back to School promotions, Juneteenth, live music events). Periodically give on-site presentations/offer greetings to large groups, donors, and supporters. Support CNR's Food Equity AmeriCorps VISTA in managing donations from GFM vendors to the Govans Community Fridge (located at the 5104 lot) during the summer months. Physical/Environmental Demands The Govans Farmers Market is rain or shine. Must be able to work outdoors in extreme heat and/or rainy conditions. Must be able to lift 10 pounds and move signage, tables, chairs, and tents. Education Required High school equivalency or diploma Preferred Knowledge, Skills and Abilities Passion for working on food equity or local purchasing issues; experience running public markets (produce/farmers, flea, craft etc.) is preferred. Possess high level of attention to detail. Hold a strong customer service orientation; experience in a customer service driven environment a plus. Comfort with using online forms preferred. Required Knowledge, Skills and Abilities Ability to input, manage, and interpret beginner-level small Excel databases (contact information, weekly and monthly sales data, manage data for weekly state reporting) Ability to work outdoors in hot and/or rainy weather required; ability to lift up to 10 pounds as needed. Must be available to be on-site Wednesdays 2-6:30 pm from June to November. Compensation Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget. Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements. Employment Eligibility All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position. University Description Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person - mind, body, and spirit - and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world. The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 "Best Colleges" list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation's top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the "new" dream schools in Jeffrey Selingo's book, Dream School, Finding the College That's Right for You. The list of "new" dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the "best value" private colleges in Kiplinger's Personal Finance . Loyola University Maryland is proud to be recognized among the nation's top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks. . Diversity Statement Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values. About Us Human Resources Work at Loyola . click apply for full job details
03/14/2026
Full time
5104 York Road Hut Part time R- Position Title Govans Farmers Market Manager Employee Type Temporary (Fixed Term) Office/Department Ctr Com Service and Justice (JMT) Work Environment Remote and hybrid positions are open to applicants based in states identified here : Work at Loyola Loyola University Maryland . 5104 York Road Hut Position Duties The Govans Farmers Market Manager is a 10-month seasonal position supporting the mission-based market operated by Loyola University Maryland's Center for Neighborhood Resilience along the York Road corridor in North Baltimore. The Manager oversees vendor recruitment and onboarding, weekly market operations, permitting and compliance, volunteer oversight and youth worker engagement, financial tracking, SNAP/WIC processes, and community partnerships, while collaborating with university staff and city agencies. The role also collaborates with Center staff on outreach and special events, ensures a strong commitment to diversity and food equity, and serves as the on-site point of contact throughout the market season. Attends state communities of practice sessions and other compliance events. The Govans Farmers Market is a mission-based market that operates once a week, June-September in North Baltimore at a lot located at 5104 York Road. The Market will be entering its 15th season in 2026 and provides the Govans community in North Baltimore with a source of fresh produce as well as a community gathering space and a connection to community information. Loyola University Maryland is a Jesuit Catholic university in Baltimore. Its Center for Neighborhood Resilience (CNR) supports place-based justice efforts along the York Road commercial corridor and its adjacent neighborhoods. The Center is a part of Loyola's Division of Mission and Identity and reflects Loyola's Jesuit Catholic mission and values, and specifically its commitment to the social, economic, and environmental justice tenets of Laudato Si'. The Govans Farmers Market Manager is a 10-month seasonal temporary position. The role will have the option of remote or hybrid work February through the end of April for 15-20 hours a week with in-person work expected for 20-30 hours a week May through November. The pay rate is $20/hour. The market features a resource area where local organizations distribute information to the community, special event days, and a youth and family play area. The market also welcomes summer youth workers (ages 14-21) for 5 weeks through a special program of the Mayor's Office of Employment Development. The Govans Farmers Market Manager will supervise market volunteers and engage with summer youth workers. Essential Functions: Manage the vendor recruitment and onboarding process, including scouting new vendors (including conducting site visits as needed), retaining existing vendors, and managing the collections of market application materials. Collaborate with the university's Event Services area on weekly market setup and logistics. Work with the CNR's Executive Director to manage permitting and other health/safety requirements (City Health Department, USDA permitting). Implement Govans Market operational policies and procedures. Serve as the primary point of contact for GFM vendors during the season, managing weekly vendor, upholding market policies, and serving as the on-site manager. Work with CNR staff to develop and implement a comprehensive outreach strategy to attract new and returning customers to the market. Update the Govans Market website as needed. Ensure that Govans Farmers Market community guidelines reflect a commitment to Diversity, Equity, Inclusion, and Justice. Understand federal funding programs for SNAP/WIC eligible customers and electronic payment systems. Ensure finance volunteers are trained on relevant procedures. Attend Maryland Department of Agriculture trainings and webinars relevant to market management. Work with the Assistant Director of Operations to manage market finances, conducting weekly finance close-out reporting weekly during the season. Serve as a chaperone on periodic summer youth program outings as needed (1 time a week). Recruit community organizations that can offer information stations and other services during market sessions for the resource area. Work with CNR staff to offer special events and promotional days for GFM sessions (past examples include Back to School promotions, Juneteenth, live music events). Periodically give on-site presentations/offer greetings to large groups, donors, and supporters. Support CNR's Food Equity AmeriCorps VISTA in managing donations from GFM vendors to the Govans Community Fridge (located at the 5104 lot) during the summer months. Physical/Environmental Demands The Govans Farmers Market is rain or shine. Must be able to work outdoors in extreme heat and/or rainy conditions. Must be able to lift 10 pounds and move signage, tables, chairs, and tents. Education Required High school equivalency or diploma Preferred Knowledge, Skills and Abilities Passion for working on food equity or local purchasing issues; experience running public markets (produce/farmers, flea, craft etc.) is preferred. Possess high level of attention to detail. Hold a strong customer service orientation; experience in a customer service driven environment a plus. Comfort with using online forms preferred. Required Knowledge, Skills and Abilities Ability to input, manage, and interpret beginner-level small Excel databases (contact information, weekly and monthly sales data, manage data for weekly state reporting) Ability to work outdoors in hot and/or rainy weather required; ability to lift up to 10 pounds as needed. Must be available to be on-site Wednesdays 2-6:30 pm from June to November. Compensation Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget. Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements. Employment Eligibility All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position. University Description Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person - mind, body, and spirit - and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world. The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 "Best Colleges" list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation's top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the "new" dream schools in Jeffrey Selingo's book, Dream School, Finding the College That's Right for You. The list of "new" dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the "best value" private colleges in Kiplinger's Personal Finance . Loyola University Maryland is proud to be recognized among the nation's top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks. . Diversity Statement Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values. About Us Human Resources Work at Loyola . click apply for full job details
Financial Crimes Analyst II
City National Bank Newark, Delaware
FINANCIAL CRIMES ANALYST II WHAT IS THE OPPORTUNITY? Under the direction of the BSA Manager, responsible for the Business and data analysis, requirements gathering, risk and impact assessments, internal control development and monitoring, supporting model changes, developing reports, and tracking metrics. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Supports Model, Analytics, Data and Innovation within CNB Financial Crimes Compliance Carries out compliance monitoring, risk and impact assessments, requirements gathering, business and data analysis, report development, change testing and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Analyzes, escalated and remediates issues and concerns related to BSA, AML, OFAC and the USA Patriot Act, including findings identified in risk assessments, internal audits and/or regulatory examinations. Analyzes and evaluates compliance risks, identifies gaps and deficiencies in related BSA functions, and recommends changes to policies, procedures and processes to reasonably ensure risk- based and appropriate controls are instigated and maintained. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Designs, develops and maintains reports, identifies new meaningful metrics, monitors model performance and provides status updates. Defines and documents requirements for model changes, supports technical development and conducts testing. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience with financial crimes-related activity, such as Transaction Monitoring, KYC, EDD, Sanctions, Financial Crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Experience developing Tableau reports. Relevant financial crimes certification preferred (Certified Anti-Money Laundering Specialist- CAMS, Certified Fraud Examiner-CFE, Certified Financial Crime Specialist- CFCS). Working knowledge of banking operations and government regulations. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Basic ability to query databases and analyze data required. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $ 55,000-$95,000 . Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
03/13/2026
Full time
FINANCIAL CRIMES ANALYST II WHAT IS THE OPPORTUNITY? Under the direction of the BSA Manager, responsible for the Business and data analysis, requirements gathering, risk and impact assessments, internal control development and monitoring, supporting model changes, developing reports, and tracking metrics. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Supports Model, Analytics, Data and Innovation within CNB Financial Crimes Compliance Carries out compliance monitoring, risk and impact assessments, requirements gathering, business and data analysis, report development, change testing and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Analyzes, escalated and remediates issues and concerns related to BSA, AML, OFAC and the USA Patriot Act, including findings identified in risk assessments, internal audits and/or regulatory examinations. Analyzes and evaluates compliance risks, identifies gaps and deficiencies in related BSA functions, and recommends changes to policies, procedures and processes to reasonably ensure risk- based and appropriate controls are instigated and maintained. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Designs, develops and maintains reports, identifies new meaningful metrics, monitors model performance and provides status updates. Defines and documents requirements for model changes, supports technical development and conducts testing. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience with financial crimes-related activity, such as Transaction Monitoring, KYC, EDD, Sanctions, Financial Crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Experience developing Tableau reports. Relevant financial crimes certification preferred (Certified Anti-Money Laundering Specialist- CAMS, Certified Fraud Examiner-CFE, Certified Financial Crime Specialist- CFCS). Working knowledge of banking operations and government regulations. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Basic ability to query databases and analyze data required. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $ 55,000-$95,000 . Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Optum
Associate Practice Performance Manager - Field Position (New Orleans, LA)
Optum New Orleans, Louisiana
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Associate Practice Performance Manager is responsible for program implementation and provider performance management which is tracked by designated provider metrics, inclusive minimally of 4 STAR gap closure and coding accuracy. The person in this role is expected to work directly with care providers to build relationships, ensure effective education and reporting, proactively identify performance improvement opportunities through analysis and discussion with subject matter experts; and influence provider behavior to achieve needed results. The person will review charts (paper and electronic - EMR), look for gaps in care, perform telephonic assessments for preventative screenings and/or HEDIS gaps in care, help coordinate doctor appointments, make follow-up calls to members after appointments, and assist our members in overall wellness and prevention. Work is primarily performed at physician practices on a daily basis. If you are located in New Orleans, LA you will have the flexibility to work remotely as you take on some tough challenges. Primary Responsibilities: Functioning independently, travel across assigned territory to meet with providers to discuss UHC tools and programs focused on improving the quality of care for Medicare Advantage Members Execute applicable provider incentive programs for health plan Assist in the review of medical records to highlight Star opportunities for the medical staff May conduct telephonic member needs assessments according to state and national guidelines, policies, procedures, and protocols May interact with members via telephone; Schedule appointments, Follow-up calls to assess understanding of services, answer questions and ascertain that additional procedures have been completed that relate to preventative health screenings or HEDIS gaps in care Activities include data collection, data entry, quality monitoring, upload of images, and chart collection activities Locate medical screening results/documentation to ensure quality measures are followed in the closure of gaps. Will not conduct any evaluation or interpretation of Clinical data and will be supervised by licensed and/or certified staff Establish positive, long-term, consultative relationships with physicians, medical groups, IPAs and ACOs Develop comprehensive, provider-specific plans to increase their HEDIS performance and improve their outcomes Provide ongoing strategic recommendations, training and coaching to provider groups on program implementation and barrier resolution Act as lead to pull necessary internal resources together in order to provide appropriate, effective provider education, coaching and consultation. Training will include Stars measures (HEDIS/CAHPS/HOS/med adherence), and UHC program administration, use of plan tools, reports and systems Coordinate and lead Stars-specific JOC meetings with provider groups with regular frequency to drive continual process improvement and achieve goals Provide reporting to health plan leadership on progress of overall performance, gap closure, and use of virtual administrative resource Facilitate/lead monthly or quarterly meetings, as required by plan leader, including report and material preparation Provide suggestions and feedback to UHC and health plan Work collaboratively with health plan market leads to make providers aware of Plan-sponsored initiatives designed to assist and empower members in closing gaps Solid communication and presentation skills Solid relationship building skills with clinical and non-clinical personnel Other duties, as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 3+ years of healthcare industry experience 1+ year of experience working for a health plan and/or for a provider's office 1+ year of HEDIS STARs experience Demonstrated intermediate or higher level of proficiency using Microsoft Office, specifically Word, Excel, Outlook, and PowerPoint Reside in the New Orleans LA regional area (routine travel is required in this area) Able/willing to travel approximately 75% in the New Orleans LA regional area (must live in this region to perform daily travel requirements) Proof of a valid Driver's License, access to reliable transportation and current auto insurance Preferred Qualifications: Medical/clinical background Proven solid knowledge of electronic medical record systems Consulting experience Proven solid knowledge of the Medicare market Demonstrated knowledge base of clinical standards of care, preventive health, and Stars measures Experience in managed care working with network and provider relations/contracting Proven solid problem-solving skills Demonstrated solid financial analytical background within Medicare Advantage plans (STARS Calculation models) All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
03/13/2026
Full time
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Associate Practice Performance Manager is responsible for program implementation and provider performance management which is tracked by designated provider metrics, inclusive minimally of 4 STAR gap closure and coding accuracy. The person in this role is expected to work directly with care providers to build relationships, ensure effective education and reporting, proactively identify performance improvement opportunities through analysis and discussion with subject matter experts; and influence provider behavior to achieve needed results. The person will review charts (paper and electronic - EMR), look for gaps in care, perform telephonic assessments for preventative screenings and/or HEDIS gaps in care, help coordinate doctor appointments, make follow-up calls to members after appointments, and assist our members in overall wellness and prevention. Work is primarily performed at physician practices on a daily basis. If you are located in New Orleans, LA you will have the flexibility to work remotely as you take on some tough challenges. Primary Responsibilities: Functioning independently, travel across assigned territory to meet with providers to discuss UHC tools and programs focused on improving the quality of care for Medicare Advantage Members Execute applicable provider incentive programs for health plan Assist in the review of medical records to highlight Star opportunities for the medical staff May conduct telephonic member needs assessments according to state and national guidelines, policies, procedures, and protocols May interact with members via telephone; Schedule appointments, Follow-up calls to assess understanding of services, answer questions and ascertain that additional procedures have been completed that relate to preventative health screenings or HEDIS gaps in care Activities include data collection, data entry, quality monitoring, upload of images, and chart collection activities Locate medical screening results/documentation to ensure quality measures are followed in the closure of gaps. Will not conduct any evaluation or interpretation of Clinical data and will be supervised by licensed and/or certified staff Establish positive, long-term, consultative relationships with physicians, medical groups, IPAs and ACOs Develop comprehensive, provider-specific plans to increase their HEDIS performance and improve their outcomes Provide ongoing strategic recommendations, training and coaching to provider groups on program implementation and barrier resolution Act as lead to pull necessary internal resources together in order to provide appropriate, effective provider education, coaching and consultation. Training will include Stars measures (HEDIS/CAHPS/HOS/med adherence), and UHC program administration, use of plan tools, reports and systems Coordinate and lead Stars-specific JOC meetings with provider groups with regular frequency to drive continual process improvement and achieve goals Provide reporting to health plan leadership on progress of overall performance, gap closure, and use of virtual administrative resource Facilitate/lead monthly or quarterly meetings, as required by plan leader, including report and material preparation Provide suggestions and feedback to UHC and health plan Work collaboratively with health plan market leads to make providers aware of Plan-sponsored initiatives designed to assist and empower members in closing gaps Solid communication and presentation skills Solid relationship building skills with clinical and non-clinical personnel Other duties, as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 3+ years of healthcare industry experience 1+ year of experience working for a health plan and/or for a provider's office 1+ year of HEDIS STARs experience Demonstrated intermediate or higher level of proficiency using Microsoft Office, specifically Word, Excel, Outlook, and PowerPoint Reside in the New Orleans LA regional area (routine travel is required in this area) Able/willing to travel approximately 75% in the New Orleans LA regional area (must live in this region to perform daily travel requirements) Proof of a valid Driver's License, access to reliable transportation and current auto insurance Preferred Qualifications: Medical/clinical background Proven solid knowledge of electronic medical record systems Consulting experience Proven solid knowledge of the Medicare market Demonstrated knowledge base of clinical standards of care, preventive health, and Stars measures Experience in managed care working with network and provider relations/contracting Proven solid problem-solving skills Demonstrated solid financial analytical background within Medicare Advantage plans (STARS Calculation models) All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Medical Director Physician
Parkland Hospital Dallas, Texas
Location: Mockingbird Towers 4th FLR PCHP - Parkland Community Health Plan Remote PRIMARY PURPOSE Oversees medical coordination required for effective utilization and quality management of the health plan network. Supports the clinical activities of PCHP Utilization Management, Quality Management, Clinical Policy, Technology Assessment, Credentialing, Population Health and Fraud, Waste and Abuse Functions to assure comprehensive, high quality health care to plan members in accordance with managed care and PCHP policies. Monitors clinical care needed to produce optimal health outcomes and cost-effective care. MINIMUM SPECIFICATIONS Education Must have successfully completed an Accreditation Council for Graduate Medical Education (ACGME) or American Medical Association (AMA) approved residency in an appropriate specialty to the PCHP population. Master's degree in business administration, healthcare administration, or a related discipline preferred. Experience At least five (5) years of clinical practice experience in a specialty relevant to the care of PCHP members. Experience in the development of medical policies, procedures and programs is preferred. Qualifications to perform clinical oversight for the services provided by the health plan to include but not limited to education, training or professional experience in medical or clinical practice preferred. Past participation in a managed care UM committee preferred. Peer Review, medical policy/procedure development experience preferred. Experience in Utilization/Quality Program management preferred. Certification/Registration/Licensure Must be currently licensed for the practice of medicine in the State of Texas. Must meet and maintain licensing and registration requirements as required by the State of Texas for Managed Care Medical Directors. Board certification in the relevant specialty preferred. Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Working knowledge of managed care principles and Texas Medicaid Regulations is preferred. Must understand and demonstrate knowledge of principles of care coordination and collaboration, population health and social determinants of health, clinical evaluation of evidence-based care and value-based purchasing. Must be familiar with the role of pharmacy and behavioral health in managing health care. Ability to apply medical knowledge and principles to business challenges in order to achieve significant member, business, and quality outcomes. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Reviews prior authorization, concurrent, and pre-service and post-service appeals request for medical necessity and resolves grievances related to medical quality of care. Participates in identification and analysis of process improvement of jobs design, work processes, and workflows for the clinical area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the managed care delivery system and PCHP. Facilitates conformance to Medicaid, NCQA and other regulatory requirements. Provides clinical oversight for utilization management, disease management and quality management activities as assigned by the PCHP Chief Medical Officer or Medical Director including participation in development of medical policies and procedures for coverage and authorization and clinical standards and guidelines based on evidence-based medicine. As assigned by the Chief Medical Officer or Medical Director, serves as chairperson or member of managed care committees, and participates on various community and interdisciplinary committees. Performs peer to peer calls as necessary to support the utilization management process. Strategy Assists the Chief Medical Officer or Medical Director in oversight, evaluation, and administration of the clinical aspects of PCHP fraud, waste and abuse programs. Assists the Chief Medical Officer or the Medical Director and the Pharmacy Director of PCHP in overseeing and administering the pharmacy benefit for PCHP members including coordination of care between the Medical and Pharmacy benefits. Analyzes data to establish health care provider profiles and define acceptability of physician performance and evaluates the effectiveness of UM practices by actively monitoring for over and under-utilization. Participates in development, implementation, and monitoring of annual goals and objectives for PCHP that support the mission and objectives of Parkland. Participates in assessment of existing education programs offered to providers and members, developing and evaluating such programs, and provides implementation support for Quality Improvement activities. Quality Integrate health literacy principles into all communication including Members and Providers. Support strategies that meet clinical, quality and network improvement goals. Promote the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develop processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. As assigned by the Chief Medical Officer or Senior Medical Director, assists in representing PCHP on clinical activities with relevant State and local bodies such as the Texas Department of Insurance, Texas Health and Human Services Commission, and Texas Medical Association. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Promote activities to achieve operational efficiency. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Professional Accountability Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values. Adheres to organizational policies, procedures, and guidelines. Completes assigned training, self-appraisal, and annual health requirements timely. Adheres to hybrid work schedule requirements. Attends required meetings and town halls. Recognizes and communicate ethical and legal concerns through the established channels of communication. Demonstrates accountability and responsibility by independently completing work, including projects and assignments on time, and providing timely responses to requests for information. Maintains confidentiality at all times. Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies. Job Accountabilities Identifies and analyzes the design of jobs, work processes, workflows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans . click apply for full job details
03/13/2026
Full time
Location: Mockingbird Towers 4th FLR PCHP - Parkland Community Health Plan Remote PRIMARY PURPOSE Oversees medical coordination required for effective utilization and quality management of the health plan network. Supports the clinical activities of PCHP Utilization Management, Quality Management, Clinical Policy, Technology Assessment, Credentialing, Population Health and Fraud, Waste and Abuse Functions to assure comprehensive, high quality health care to plan members in accordance with managed care and PCHP policies. Monitors clinical care needed to produce optimal health outcomes and cost-effective care. MINIMUM SPECIFICATIONS Education Must have successfully completed an Accreditation Council for Graduate Medical Education (ACGME) or American Medical Association (AMA) approved residency in an appropriate specialty to the PCHP population. Master's degree in business administration, healthcare administration, or a related discipline preferred. Experience At least five (5) years of clinical practice experience in a specialty relevant to the care of PCHP members. Experience in the development of medical policies, procedures and programs is preferred. Qualifications to perform clinical oversight for the services provided by the health plan to include but not limited to education, training or professional experience in medical or clinical practice preferred. Past participation in a managed care UM committee preferred. Peer Review, medical policy/procedure development experience preferred. Experience in Utilization/Quality Program management preferred. Certification/Registration/Licensure Must be currently licensed for the practice of medicine in the State of Texas. Must meet and maintain licensing and registration requirements as required by the State of Texas for Managed Care Medical Directors. Board certification in the relevant specialty preferred. Skills or Special Abilities Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines and with a variety of constituents as well as the ability to articulate complex information in understandable terms. Working knowledge of managed care principles and Texas Medicaid Regulations is preferred. Must understand and demonstrate knowledge of principles of care coordination and collaboration, population health and social determinants of health, clinical evaluation of evidence-based care and value-based purchasing. Must be familiar with the role of pharmacy and behavioral health in managing health care. Ability to apply medical knowledge and principles to business challenges in order to achieve significant member, business, and quality outcomes. Demonstrated ability to coach and influence for results. Strong interpersonal and conflict resolution skills with the ability to establish and maintain effective working relationships with diverse groups across and beyond the organization. Strategic thinking and long-range planning skills with the ability to lead major organizational initiatives, accomplish results, and achieve measurable outcomes or goals. Ability to work in challenging situations involving competing interests, and high level-interdisciplinary groups. Excellent time management and organizational skills with the ability to manage multiple demands and respond to rapidly changing priorities. Strong analytical and problem-solving skills. Knowledge of Texas Medicaid (STAR, STAR Kids/CHIP) program, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual. Sound business acumen. Proficient Microsoft Office and computer skills. Responsibilities Operations Reviews prior authorization, concurrent, and pre-service and post-service appeals request for medical necessity and resolves grievances related to medical quality of care. Participates in identification and analysis of process improvement of jobs design, work processes, and workflows for the clinical area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the managed care delivery system and PCHP. Facilitates conformance to Medicaid, NCQA and other regulatory requirements. Provides clinical oversight for utilization management, disease management and quality management activities as assigned by the PCHP Chief Medical Officer or Medical Director including participation in development of medical policies and procedures for coverage and authorization and clinical standards and guidelines based on evidence-based medicine. As assigned by the Chief Medical Officer or Medical Director, serves as chairperson or member of managed care committees, and participates on various community and interdisciplinary committees. Performs peer to peer calls as necessary to support the utilization management process. Strategy Assists the Chief Medical Officer or Medical Director in oversight, evaluation, and administration of the clinical aspects of PCHP fraud, waste and abuse programs. Assists the Chief Medical Officer or the Medical Director and the Pharmacy Director of PCHP in overseeing and administering the pharmacy benefit for PCHP members including coordination of care between the Medical and Pharmacy benefits. Analyzes data to establish health care provider profiles and define acceptability of physician performance and evaluates the effectiveness of UM practices by actively monitoring for over and under-utilization. Participates in development, implementation, and monitoring of annual goals and objectives for PCHP that support the mission and objectives of Parkland. Participates in assessment of existing education programs offered to providers and members, developing and evaluating such programs, and provides implementation support for Quality Improvement activities. Quality Integrate health literacy principles into all communication including Members and Providers. Support strategies that meet clinical, quality and network improvement goals. Promote the use of Health Information Technology to support and monitor the effectiveness of health and social interventions and make data-driven recommendations as needed. For staff in clinical roles, foster collaborative relationships with members and/or providers to promote and support evidence-based practices and care coordination. Regulatory Develop processes to maintain compliance with regulatory agencies and accrediting bodies. Ensures operations are carried out in compliance with these regulations. As assigned by the Chief Medical Officer or Senior Medical Director, assists in representing PCHP on clinical activities with relevant State and local bodies such as the Texas Department of Insurance, Texas Health and Human Services Commission, and Texas Medical Association. Works collaboratively with others to validate and sustain compliance with regulatory and accreditation standards. Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary. Works collaboratively with leadership and/or PCHP Compliance to investigate and respond to matters of concern or alleged violations taking corrective action as necessary. Provides timely and accurate responses to requests for information from regulatory agencies and accrediting bodies. Fiscal Management and Operating Budget Promote activities to achieve operational efficiency. Consider operational outcomes and financial implications when making recommendations to implement new programs or modify current programs. Professional Accountability Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values. Adheres to organizational policies, procedures, and guidelines. Completes assigned training, self-appraisal, and annual health requirements timely. Adheres to hybrid work schedule requirements. Attends required meetings and town halls. Recognizes and communicate ethical and legal concerns through the established channels of communication. Demonstrates accountability and responsibility by independently completing work, including projects and assignments on time, and providing timely responses to requests for information. Maintains confidentiality at all times. Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies. Job Accountabilities Identifies and analyzes the design of jobs, work processes, workflows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans . click apply for full job details
Mortgage Advisor-CGS
Weichert, Realtors Morris Plains, New Jersey
Weichert Financial Services is hiring a Mortgage Loan Advisor - Company Generated Sales (MA-CGS). This position has the flexibility of being Hybrid or Remote depending on location of candidate. The MA-CGS is responsible for originating residential mortgage loans generated by the Company through Weichert Realtor's Open Houses, QR Code Open House App, Weichert Lead Network and other Company Generated Leads (as defined by the Company). The position is also responsible for customer engagement through outbound call activities and utilizing Weichert Financial Services' sales tools, sales strategies and product portfolio. The MA-CGS is responsible for prospecting, pipeline and funnel metrics based on target goals established by the SVP of Sales, including but not limited to, contact %'s, mortgage pre-approvals, mortgage applications, closed loan % and closed loans. Job responsibilities include, but are not limited to, the following: Develops relationships with open house prospects or prospects supplied through the WR QR Code Open House App. Responsible for timely engagement and follow-up in accordance with WFS' Open House Guidelines. Builds relationships with WLN's Director of Sales and WLN's Lead Specialist to convert prospect leads generated by WLN Lead Specialists. Responsible for making a heavy volume of outbound prospecting and fulfillment calls in order to meet and exceed monthly production goals as assigned. Calls include interviewing potential customers to determine qualifications for pre-approval, purchase, and refinance loans. Prepares weekly/daily calendar of pre-planned activities designed to support sales, customer engagement and administrative work time. Adheres to staffing and scheduling times to ensure customer inquiries are meeting service level expectations. Conducts needs analyses with prospects to determine the appropriate mortgage finance, home equity and refinance opportunities. Educates the prospect on the best product option alternatives to achieve their goals and minimize credit risks. Performs all steps and functions necessary to acquire, research/analyze, and approve mortgage packages to include property appraisals, credit reports, background checks, etc. Submits complete and accurate mortgage loan packages that provide all the information needed to make an underwriting decision. Collaborates with Processing and Underwriting personnel to ensure efficient and compliant loan fulfillment and closing experiences. Fields customer complaints and provides problem resolution. Updates customer status on a regular basis. Meets and maintains all mortgage loan origination licensing requirements including continuing education requirements. Promotes team atmosphere with representatives from other Weichert Family of Company partners. Stays up to date on availability of all products and provides customers with contact information of the appropriate Weichert product representative. Ensures full compliance with all applicable federal and state law and regulations, all Company policies and procedures, and all applicable investor guidelines. Develops and maintains strong relationships with Weichert Realtors Sales Associates for the purpose of recommending and selling mortgage products which meet the qualified Open House Visitor customer's needs. Responsible for meeting daily, weekly and monthly sales performance objectives, service levels and KPI's set by Management for productivity and QA. Performs other duties as assigned. he ideal candidate will meet the following requirements: High school diploma or GED Individual state loan originator license(s) required for specific states as required by the Company or in which employee engages in any mortgage loan origination activity Must meet and maintain all mortgage loan origination licensing requirements including continuing education requirements At least three (3) to four (4) years of retail mortgage loan origination or mortgage operations experience preferred Experience in navigating CRM systems and data input Prior Inside seller / Contact center experience a plus Ability to determine appropriate interest rate quote to customers and to determine maximum qualification amounts based on investor guidelines Ability to apply investor guidelines to specific sales situations and use discretion and judgment to recommend the most appropriate products to customers based on qualifications and needs identified by customer analysis Familiarity with an inside selling environment and relevant service levels Ability to set goals and divide processes into timelines Clear understanding of pipeline management responsibilities Strong organizational skills and disciplines with the ability to work independently Good problem-solving skills are essential Excellent communication skills, clear and concise when engage customers Proficiency in Microsoft Office suite of products and ability to quickly gain proficiency in the Company's proprietary mortgage software products Ability to conduct presentations and hold one-on-one meetings Demonstrated ability to multitask in a fast-paced environment Detail oriented with careful decision-making abilities Strong customer service skills Good math skills including addition, subtraction, multiplication, division, percentages, and fractions Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.) In addition to a base salary up to $42,000, this position offers a competitive commission structure. The rate of pay offered will be dependent upon several factors including candidate's relevant skills, education, work experience, job location/geographic region, and/or certifications. Weichert offers a comprehensive suite of benefits to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, Paid Time Off (PTO), Flexible Spending Accounts (FSA), and much more. Weichert is an equal opportunity employer. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
03/12/2026
Full time
Weichert Financial Services is hiring a Mortgage Loan Advisor - Company Generated Sales (MA-CGS). This position has the flexibility of being Hybrid or Remote depending on location of candidate. The MA-CGS is responsible for originating residential mortgage loans generated by the Company through Weichert Realtor's Open Houses, QR Code Open House App, Weichert Lead Network and other Company Generated Leads (as defined by the Company). The position is also responsible for customer engagement through outbound call activities and utilizing Weichert Financial Services' sales tools, sales strategies and product portfolio. The MA-CGS is responsible for prospecting, pipeline and funnel metrics based on target goals established by the SVP of Sales, including but not limited to, contact %'s, mortgage pre-approvals, mortgage applications, closed loan % and closed loans. Job responsibilities include, but are not limited to, the following: Develops relationships with open house prospects or prospects supplied through the WR QR Code Open House App. Responsible for timely engagement and follow-up in accordance with WFS' Open House Guidelines. Builds relationships with WLN's Director of Sales and WLN's Lead Specialist to convert prospect leads generated by WLN Lead Specialists. Responsible for making a heavy volume of outbound prospecting and fulfillment calls in order to meet and exceed monthly production goals as assigned. Calls include interviewing potential customers to determine qualifications for pre-approval, purchase, and refinance loans. Prepares weekly/daily calendar of pre-planned activities designed to support sales, customer engagement and administrative work time. Adheres to staffing and scheduling times to ensure customer inquiries are meeting service level expectations. Conducts needs analyses with prospects to determine the appropriate mortgage finance, home equity and refinance opportunities. Educates the prospect on the best product option alternatives to achieve their goals and minimize credit risks. Performs all steps and functions necessary to acquire, research/analyze, and approve mortgage packages to include property appraisals, credit reports, background checks, etc. Submits complete and accurate mortgage loan packages that provide all the information needed to make an underwriting decision. Collaborates with Processing and Underwriting personnel to ensure efficient and compliant loan fulfillment and closing experiences. Fields customer complaints and provides problem resolution. Updates customer status on a regular basis. Meets and maintains all mortgage loan origination licensing requirements including continuing education requirements. Promotes team atmosphere with representatives from other Weichert Family of Company partners. Stays up to date on availability of all products and provides customers with contact information of the appropriate Weichert product representative. Ensures full compliance with all applicable federal and state law and regulations, all Company policies and procedures, and all applicable investor guidelines. Develops and maintains strong relationships with Weichert Realtors Sales Associates for the purpose of recommending and selling mortgage products which meet the qualified Open House Visitor customer's needs. Responsible for meeting daily, weekly and monthly sales performance objectives, service levels and KPI's set by Management for productivity and QA. Performs other duties as assigned. he ideal candidate will meet the following requirements: High school diploma or GED Individual state loan originator license(s) required for specific states as required by the Company or in which employee engages in any mortgage loan origination activity Must meet and maintain all mortgage loan origination licensing requirements including continuing education requirements At least three (3) to four (4) years of retail mortgage loan origination or mortgage operations experience preferred Experience in navigating CRM systems and data input Prior Inside seller / Contact center experience a plus Ability to determine appropriate interest rate quote to customers and to determine maximum qualification amounts based on investor guidelines Ability to apply investor guidelines to specific sales situations and use discretion and judgment to recommend the most appropriate products to customers based on qualifications and needs identified by customer analysis Familiarity with an inside selling environment and relevant service levels Ability to set goals and divide processes into timelines Clear understanding of pipeline management responsibilities Strong organizational skills and disciplines with the ability to work independently Good problem-solving skills are essential Excellent communication skills, clear and concise when engage customers Proficiency in Microsoft Office suite of products and ability to quickly gain proficiency in the Company's proprietary mortgage software products Ability to conduct presentations and hold one-on-one meetings Demonstrated ability to multitask in a fast-paced environment Detail oriented with careful decision-making abilities Strong customer service skills Good math skills including addition, subtraction, multiplication, division, percentages, and fractions Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.) In addition to a base salary up to $42,000, this position offers a competitive commission structure. The rate of pay offered will be dependent upon several factors including candidate's relevant skills, education, work experience, job location/geographic region, and/or certifications. Weichert offers a comprehensive suite of benefits to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, Paid Time Off (PTO), Flexible Spending Accounts (FSA), and much more. Weichert is an equal opportunity employer. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
St. Luke's University Health Network
Pain Management Physician Assistant
St. Luke's University Health Network Tamaqua, Pennsylvania
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Advanced Practitioner (Nurse Practitioner or Physician Assistant) is responsible for providing healthcare services to patients under the supervision of, and/or in collaboration with, the attending physician. These services include, but not limited to, medical evaluation, treatment, counseling, and referrals. Consists of diagnostic evaluations, therapeutic remediation, surgical assistance, and pharmaceutical prescription As with any other health care professional, the Advanced Practitioner is charged with being a patient advocate. The Advanced Practitioner will participate in patient satisfaction, quality, and performance improvement initiatives. St. Luke s Spine & Pain Associates were honored to receive the Purdue Partners Against Pain Award, which salutes those who have made great strides in the field of pain research, managing or improving quality of life for people living with acute or chronic pain. The Advanced Practitioner is part of a collaborative provider team including 15 physicians and 9 APs. The Advanced Practitioner will develop and manage ongoing treatment plans and oversee medication management for established pain management patients. Work autonomously with own patients. Assess and recommend patients for additional or alternative procedures such as physical therapy or interventional pain procedures. Schedule: The position is full time, 3 days at the Tamaqua office and 2 days at the Orwigsburg office. 1 day of call per month (remote only) and no weekends or holidays JOB DUTIES AND RESPONSIBILITIES: Competent in the assessment, treatment, counseling, and education of the patient, and their families, being provided medical services. Competency in evaluating patients and performing physical examinations including obtaining, studying, and updating medical histories. Demonstrates ability to determine abnormal conditions by administering or ordering diagnostic tests, such as radiologic and laboratory studies, and then accurately interpreting test results. Evaluates, develops, and implements appropriate patient management and treatment plans, based on assessment of needs Coordinates and communicates patient care effectively with other healthcare professionals and institutions to meet patient s healthcare needs. Provides high quality health care, based on best practice and/or evidenced based medicine. Performs therapeutic and diagnostic procedures, as appropriate, and aligned with granted clinical privileges As requested, conduct virtual care services, described as live and interactive clinical assessments, diagnosis, and treatment of patients via St. Luke s virtual care platform, assisting in care coordination and/or escalation of care, as appropriate Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Maintains required continuing medical education Participates in the research, development, implementation, and tracking of clinical management guidelines. Participates in the teaching of multidisciplinary students (nursing, nurse practitioner, pharmacy, physician assistant, medical, etc.) and physician residents & fellows, ensuring a positive educational environment. Participates in AP student clinical rotation preceptorship, when assigned Demonstrates performance improvement in the following areas as appropriate: clinical care/outcomes, customer/service improvement, operational system/process, and safety. Competent in utilizing electronic medical record, remains current with medical record documentation, and provides documentation that is for optimal for billing provided professional services. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Performs routine health maintenance activities for new and established patients. Coordinates patient care and family counseling with public and mental health agencies, as appropriate. Teaches wellness habits and educates patients on prevention of potential health problems or method of dealing with present problems. Provides information and materials relating to patient health care needs Provide occupational health services in the urgent care setting, including but not limited to; pre-employment physicals, injury care and work comp cases/follow ups. WHAT CAN WE OFFER TO YOU?: Robust orientation program for all levels of experience including new grads AP Mentorship Program Comprehensive Benefits Package Competitive Compensation Package CME plus Certification Cost Reimbursement Fitness and Sports Performance Center Memberships Malpractice Insurance Team-based care with well-educated, dedicated support staff Teaching, research, quality improvement and strategic development opportunities CULTURE: St. Luke s is a thriving, integrated health network where more than 850 Advanced Practitioners are integral members of the health care team. Our employed providers benefit from a dedicated leadership structure, a professional organization, and a culture that puts patient care at the center. With an established department of advanced practice that has a dedicated leadership structure, and with room for advancement and growth within the Network. QUALIFICATIONS: Must be board eligible or board-Certified Registered Nurse Practitioner or Medical Physician Assistant with current license to practice in the state of Pennsylvania or New Jersey, as determined by the job location. Although one year experience in a similar setting is preferred, new grads are encouraged to apply! PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 8 hours per day; 3 hours at a time. Stand for up to 8 hours per day; 8 hours at a time. Walking for up to 6 hours per day. Frequently lifting, carrying and pushing objects up to 10 pounds. Rarely lifting, carrying and pushing objects up to 75 pounds. Frequently stooping and bending. Frequently reaching above shoulder level. Frequently handling, firm grasping and twisting & turning as it relates to performing procedures. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation, high and low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision. Must be able to speak as it relates to normal conversation and projection as it relates to lectures and presentations. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's
03/11/2026
Full time
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Advanced Practitioner (Nurse Practitioner or Physician Assistant) is responsible for providing healthcare services to patients under the supervision of, and/or in collaboration with, the attending physician. These services include, but not limited to, medical evaluation, treatment, counseling, and referrals. Consists of diagnostic evaluations, therapeutic remediation, surgical assistance, and pharmaceutical prescription As with any other health care professional, the Advanced Practitioner is charged with being a patient advocate. The Advanced Practitioner will participate in patient satisfaction, quality, and performance improvement initiatives. St. Luke s Spine & Pain Associates were honored to receive the Purdue Partners Against Pain Award, which salutes those who have made great strides in the field of pain research, managing or improving quality of life for people living with acute or chronic pain. The Advanced Practitioner is part of a collaborative provider team including 15 physicians and 9 APs. The Advanced Practitioner will develop and manage ongoing treatment plans and oversee medication management for established pain management patients. Work autonomously with own patients. Assess and recommend patients for additional or alternative procedures such as physical therapy or interventional pain procedures. Schedule: The position is full time, 3 days at the Tamaqua office and 2 days at the Orwigsburg office. 1 day of call per month (remote only) and no weekends or holidays JOB DUTIES AND RESPONSIBILITIES: Competent in the assessment, treatment, counseling, and education of the patient, and their families, being provided medical services. Competency in evaluating patients and performing physical examinations including obtaining, studying, and updating medical histories. Demonstrates ability to determine abnormal conditions by administering or ordering diagnostic tests, such as radiologic and laboratory studies, and then accurately interpreting test results. Evaluates, develops, and implements appropriate patient management and treatment plans, based on assessment of needs Coordinates and communicates patient care effectively with other healthcare professionals and institutions to meet patient s healthcare needs. Provides high quality health care, based on best practice and/or evidenced based medicine. Performs therapeutic and diagnostic procedures, as appropriate, and aligned with granted clinical privileges As requested, conduct virtual care services, described as live and interactive clinical assessments, diagnosis, and treatment of patients via St. Luke s virtual care platform, assisting in care coordination and/or escalation of care, as appropriate Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Maintains required continuing medical education Participates in the research, development, implementation, and tracking of clinical management guidelines. Participates in the teaching of multidisciplinary students (nursing, nurse practitioner, pharmacy, physician assistant, medical, etc.) and physician residents & fellows, ensuring a positive educational environment. Participates in AP student clinical rotation preceptorship, when assigned Demonstrates performance improvement in the following areas as appropriate: clinical care/outcomes, customer/service improvement, operational system/process, and safety. Competent in utilizing electronic medical record, remains current with medical record documentation, and provides documentation that is for optimal for billing provided professional services. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Performs routine health maintenance activities for new and established patients. Coordinates patient care and family counseling with public and mental health agencies, as appropriate. Teaches wellness habits and educates patients on prevention of potential health problems or method of dealing with present problems. Provides information and materials relating to patient health care needs Provide occupational health services in the urgent care setting, including but not limited to; pre-employment physicals, injury care and work comp cases/follow ups. WHAT CAN WE OFFER TO YOU?: Robust orientation program for all levels of experience including new grads AP Mentorship Program Comprehensive Benefits Package Competitive Compensation Package CME plus Certification Cost Reimbursement Fitness and Sports Performance Center Memberships Malpractice Insurance Team-based care with well-educated, dedicated support staff Teaching, research, quality improvement and strategic development opportunities CULTURE: St. Luke s is a thriving, integrated health network where more than 850 Advanced Practitioners are integral members of the health care team. Our employed providers benefit from a dedicated leadership structure, a professional organization, and a culture that puts patient care at the center. With an established department of advanced practice that has a dedicated leadership structure, and with room for advancement and growth within the Network. QUALIFICATIONS: Must be board eligible or board-Certified Registered Nurse Practitioner or Medical Physician Assistant with current license to practice in the state of Pennsylvania or New Jersey, as determined by the job location. Although one year experience in a similar setting is preferred, new grads are encouraged to apply! PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 8 hours per day; 3 hours at a time. Stand for up to 8 hours per day; 8 hours at a time. Walking for up to 6 hours per day. Frequently lifting, carrying and pushing objects up to 10 pounds. Rarely lifting, carrying and pushing objects up to 75 pounds. Frequently stooping and bending. Frequently reaching above shoulder level. Frequently handling, firm grasping and twisting & turning as it relates to performing procedures. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation, high and low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision. Must be able to speak as it relates to normal conversation and projection as it relates to lectures and presentations. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's
BCBA Clinical Director
Action Behavior Centers - ABA Therapy for Autism Houston, Texas
APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS. Why ABC? 1. Our Patients: an intentional focus on small caseloads with a compassionate care approach 2. Our Culture: Our Core Values are more than just words on a wall. It's how we strive to live everyday. 3. Our Community: We ground ourselves in our WHY and the impact we have on the lives of others. Total Compensation Package up to $127,000 annually. Opportunity to earn MORE based on center size, mentorship of RBT's and supervision of assigned trainees. Your total compensation consists of a competitive base salary, performance bonuses, mentorship bonuses, and long-term ownership in the company. Monthly Performance Bonuses: Bonuses are uncapped and start at just 26 hours of treatment delivery per week, meaning you'll be rewarded for your impact without waiting months to qualify. Mentorship Bonuses: Provide supervision hours to an RBT pursuing their Master's in ABA and earn bonus pay for your guidance, oversight and impact! Certification Bonuses: Get rewarded for each therapist who becomes certified under your supervision. Relocation Packages available: To ease the financial aspects of your transition 401K with Company Match: Boost your retirement potential and strengthen your financial future Remote Work Benefit: Up to 3 work from home days per month, plus up to 16 additional assessment related work from home days per year Schedule: Monday-Friday, daytime hours Almost 30 days off in Year One: Including holidays, PTO, CEU days, and flex days-no guilt, just rest. Manageable Caseloads: You'll support up to 8 children, so you're set up to succeed without burning out. No Non-Compete Clauses: We believe great talent doesn't need restrictions Transparent and Expedited Career Growth & Leadership Tracks: Center Leadership: BCBA >Sr. BCBA>Assistant Clinical Director >Clinical Director>Sr. Clinical Director >Group Clinical Director>Regional Clinical Director Training & Development: Join Dr. Greg Hanley's Compassionate Care Team, mentor and train clinicians in evidence based ABA practice Research & Innovation: Collaborate with Dr. Linda LeBlanc at the Action Institute to advance treatment outcomes, transparency, equity, and clinical quality Clinical Guidance: Our BCBAs are guided by our Clinical Advisory Board and Compassionate Care Team, featuring clinical industry leading clinicians such as: Dr. Charna Mintz, Dr. Greg Hanley, Dr. Linda LeBlanc, Dr. Patricia Wright, Dr. Dorothea Lerman, Dr. Malika Pritchett, Dr. Mahshid Ghaemmaghami, and Dr. Anthony Cammilleri Continuing Education: A minimum of 10+free CEUs per year in-house, extra funds to attend additional training courses, and 2 paid days off to use for CEU events. Health Benefits: Best-in-class Medical, Dental, Vision, Flexible Savings Account and Health Savings Account options Family Support: Up to $3,000 in maternity/paternity financial assistance plus short-term disability options that can equate to 8 weeks of paid paternity leave. Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off your student loans. Unique Perks: First Stop Virtual Health for you and up to 7 household members, CALM membership for you and your family, Door Dash Pass, MilkStork access to ship home breast milk while traveling, a SNOO smart sleeper for new parents, and more. Your Role Lead and manage the clinical team to deliver high-quality ABA therapy services. Oversee patient assessments and develop individualized treatment plans. Ensure compliance with all regulatory requirements and best practices in behavioral health. Provide training and support to staff on clinical best practices and therapeutic techniques. Monitor patient progress and adjust treatment plans as necessary to meet individual needs. Collaborate with families, caregivers, and other professionals to ensure comprehensive, compassionate care. Foster a culture of teamwork, self-improvement, and professional development within the center. Our Community & Culture Instagram: Facebook: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. 2025
03/09/2026
Full time
APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS. Why ABC? 1. Our Patients: an intentional focus on small caseloads with a compassionate care approach 2. Our Culture: Our Core Values are more than just words on a wall. It's how we strive to live everyday. 3. Our Community: We ground ourselves in our WHY and the impact we have on the lives of others. Total Compensation Package up to $127,000 annually. Opportunity to earn MORE based on center size, mentorship of RBT's and supervision of assigned trainees. Your total compensation consists of a competitive base salary, performance bonuses, mentorship bonuses, and long-term ownership in the company. Monthly Performance Bonuses: Bonuses are uncapped and start at just 26 hours of treatment delivery per week, meaning you'll be rewarded for your impact without waiting months to qualify. Mentorship Bonuses: Provide supervision hours to an RBT pursuing their Master's in ABA and earn bonus pay for your guidance, oversight and impact! Certification Bonuses: Get rewarded for each therapist who becomes certified under your supervision. Relocation Packages available: To ease the financial aspects of your transition 401K with Company Match: Boost your retirement potential and strengthen your financial future Remote Work Benefit: Up to 3 work from home days per month, plus up to 16 additional assessment related work from home days per year Schedule: Monday-Friday, daytime hours Almost 30 days off in Year One: Including holidays, PTO, CEU days, and flex days-no guilt, just rest. Manageable Caseloads: You'll support up to 8 children, so you're set up to succeed without burning out. No Non-Compete Clauses: We believe great talent doesn't need restrictions Transparent and Expedited Career Growth & Leadership Tracks: Center Leadership: BCBA >Sr. BCBA>Assistant Clinical Director >Clinical Director>Sr. Clinical Director >Group Clinical Director>Regional Clinical Director Training & Development: Join Dr. Greg Hanley's Compassionate Care Team, mentor and train clinicians in evidence based ABA practice Research & Innovation: Collaborate with Dr. Linda LeBlanc at the Action Institute to advance treatment outcomes, transparency, equity, and clinical quality Clinical Guidance: Our BCBAs are guided by our Clinical Advisory Board and Compassionate Care Team, featuring clinical industry leading clinicians such as: Dr. Charna Mintz, Dr. Greg Hanley, Dr. Linda LeBlanc, Dr. Patricia Wright, Dr. Dorothea Lerman, Dr. Malika Pritchett, Dr. Mahshid Ghaemmaghami, and Dr. Anthony Cammilleri Continuing Education: A minimum of 10+free CEUs per year in-house, extra funds to attend additional training courses, and 2 paid days off to use for CEU events. Health Benefits: Best-in-class Medical, Dental, Vision, Flexible Savings Account and Health Savings Account options Family Support: Up to $3,000 in maternity/paternity financial assistance plus short-term disability options that can equate to 8 weeks of paid paternity leave. Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off your student loans. Unique Perks: First Stop Virtual Health for you and up to 7 household members, CALM membership for you and your family, Door Dash Pass, MilkStork access to ship home breast milk while traveling, a SNOO smart sleeper for new parents, and more. Your Role Lead and manage the clinical team to deliver high-quality ABA therapy services. Oversee patient assessments and develop individualized treatment plans. Ensure compliance with all regulatory requirements and best practices in behavioral health. Provide training and support to staff on clinical best practices and therapeutic techniques. Monitor patient progress and adjust treatment plans as necessary to meet individual needs. Collaborate with families, caregivers, and other professionals to ensure comprehensive, compassionate care. Foster a culture of teamwork, self-improvement, and professional development within the center. Our Community & Culture Instagram: Facebook: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. 2025
Certified Medical Assistant (No Experience Required)
One Medical Edgewater, New Jersey
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Edgewater, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S . click apply for full job details
03/09/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Edgewater, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S . click apply for full job details
Registered Medical Assistant
One Medical Edgewater, New Jersey
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Edgewater, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S . click apply for full job details
03/09/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Edgewater, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S . click apply for full job details
Business Controls Analyst I
City National Bank Wilmington, Delaware
BUSINESS CONTROLS ANALYST I WHAT IS THE OPPORTUNITY? This position will work directly with the City National Bank's ("CNB") Business Control Managers ("BCM"s) and Business Control Senior Analyst and or Lead for Consumer Banking and will partner with the Risk Framework leadership team. Responsibilities will encompass understanding controls required for compliance with applicable regulations, identification of relevant issues, solution design, design of required controls and monitoring, leveraging industry practices and coordination with colleagues across the organization.This role is expected to contribute constructively and balance challenges, supporting alignment of business objectives with CNB's risk appetite and established limits. WHAT WILL YOU DO? Responsible for the support in development and implementation of compliance-related assessments, programs, development of controls to aid in implementation of regulation, rules, and risk management requirements. Analyze, evaluate and periodically review relevant compliance and risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices. Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts/implications to the business line. Support on Control Standards to ensure compliance-related controls are documented in line with the standards Participate in execution of essential risk program functions, including Compliance Risk Assessments, Key Risk Indicators (KRI) review, Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units. Coordinate 2LOD Review & Challenge interactions with LOB, engage with 2LOD Compliance Testing (including RBC) to provide sufficient guidance and support during the testing period Assist with the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to Entertainment Banking activities (focus on Compliance-related controls) Coordinate with 1st LOD Testing team to understand observations related to compliance controls and ensure appropriate actions are documented to remediate gaps Act as the business teams' liaison for business line risk management, compliance activities, legal engagement, and internal or external audits. Act as a liaison representing Business Control Office at internal meetings; establishing and cultivating strong working relationships with all stakeholders. Attend meetings with and/or in place of SVP BCO, provide feedback and escalate decision. Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success. Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message. Prioritize organizational risk management objectives. Participate in special projects as necessary. Facilitate audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree 2+ years within or related to financial services Additional Qualifications 2 years in a role requiring complex problem solving Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., Defining and deconstructing problems Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $60,500 to $104,500. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
03/08/2026
Full time
BUSINESS CONTROLS ANALYST I WHAT IS THE OPPORTUNITY? This position will work directly with the City National Bank's ("CNB") Business Control Managers ("BCM"s) and Business Control Senior Analyst and or Lead for Consumer Banking and will partner with the Risk Framework leadership team. Responsibilities will encompass understanding controls required for compliance with applicable regulations, identification of relevant issues, solution design, design of required controls and monitoring, leveraging industry practices and coordination with colleagues across the organization.This role is expected to contribute constructively and balance challenges, supporting alignment of business objectives with CNB's risk appetite and established limits. WHAT WILL YOU DO? Responsible for the support in development and implementation of compliance-related assessments, programs, development of controls to aid in implementation of regulation, rules, and risk management requirements. Analyze, evaluate and periodically review relevant compliance and risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices. Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts/implications to the business line. Support on Control Standards to ensure compliance-related controls are documented in line with the standards Participate in execution of essential risk program functions, including Compliance Risk Assessments, Key Risk Indicators (KRI) review, Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units. Coordinate 2LOD Review & Challenge interactions with LOB, engage with 2LOD Compliance Testing (including RBC) to provide sufficient guidance and support during the testing period Assist with the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to Entertainment Banking activities (focus on Compliance-related controls) Coordinate with 1st LOD Testing team to understand observations related to compliance controls and ensure appropriate actions are documented to remediate gaps Act as the business teams' liaison for business line risk management, compliance activities, legal engagement, and internal or external audits. Act as a liaison representing Business Control Office at internal meetings; establishing and cultivating strong working relationships with all stakeholders. Attend meetings with and/or in place of SVP BCO, provide feedback and escalate decision. Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success. Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message. Prioritize organizational risk management objectives. Participate in special projects as necessary. Facilitate audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree 2+ years within or related to financial services Additional Qualifications 2 years in a role requiring complex problem solving Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., Defining and deconstructing problems Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $60,500 to $104,500. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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