Transdev
Knoxville, Tennessee
Dispatcher / Road Supervisor (AM / PM) Transdev in Knoxville, TN is hiring for a Dispatcher / Road Supervisor to support both fixed-route and on-demand transit operations. This role combines the core functions of a dispatcher and field supervisor-monitoring real-time service through TransLoc and other CAD/AVL systems, coordinating operators, and ensuring safe, reliable, and customer-focused service. We are seeking a professional who is highly organized, tech-savvy, and dedicated to safety. Compensation & Benefits Non-CBA Position Starting pay: $26.65-$27.49 per hour Vacation: minimum of two (2) weeks per year Sick Days: 5 days Holidays: 12 days (8 standard + 4 floating) Additional Benefits: 401(k) retirement plan, medical, dental, vision, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on location policy. Key Responsibilities Dispatch Operations (AM/PM Coverage): Monitor real-time vehicle performance using TransLoc and onboard vehicle technology to ensure routes are on schedule and operators are correctly logged in. Assign, adjust, and document vehicle coverage for both fixed-route and on-demand service. Respond to service disruptions, detours, or incidents, coordinating with road supervisors and management. Provide clear, timely radio and phone communication with operators and field staff. Record service data, delays, missed trips, and operator call-ins using TransLoc and related dispatch software. Communicate service updates to management and client contacts. Road Supervision: Conduct on-scene investigations of accidents, incidents, or breakdowns; assist operators in completing incident and accident reports. Perform road observations and ride-checks to ensure safety, customer service, and compliance with company policy. Coach and retrain operators following incidents, performance issues, or new procedures. Serve as liaison between operators, management, and client representatives for field service issues. Assist in training new operators, including TransLoc usage, customer service expectations, and on-road safety. Support Safety Manager and GM with compliance checks, drug/alcohol testing coordination, and service audits. General: Maintain accurate and detailed documentation for service logs, incident reports, and shift summaries. Work cooperatively with other dispatchers, supervisors, and management to ensure continuous coverage and quality service. Perform additional duties as assigned. Qualifications High School Diploma or GED (required) Valid Class B Commercial Driver's License with Passenger (P) Endorsement (required) 3-5 years experience in public transit dispatch or road supervision preferred Proficiency in Microsoft Office (Outlook, Word, Excel) and dispatch software such as TransLoc or Passio Excellent verbal communication, decision-making, and problem-solving skills Must be able to work AM/PM shifts, weekends, and holidays as needed Subject to DOT drug test and physical (if applicable). DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements Combination of office (dispatch) and field (road supervision) environments Long periods of sitting and computer use; occasional standing, walking, and driving company vehicle Must be able to work flexible hours and respond to emergency situations About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Operations Support Job Type: Full Time Req ID: 6659 Pay Group: 2V9 Cost Center: 55335 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
Dispatcher / Road Supervisor (AM / PM) Transdev in Knoxville, TN is hiring for a Dispatcher / Road Supervisor to support both fixed-route and on-demand transit operations. This role combines the core functions of a dispatcher and field supervisor-monitoring real-time service through TransLoc and other CAD/AVL systems, coordinating operators, and ensuring safe, reliable, and customer-focused service. We are seeking a professional who is highly organized, tech-savvy, and dedicated to safety. Compensation & Benefits Non-CBA Position Starting pay: $26.65-$27.49 per hour Vacation: minimum of two (2) weeks per year Sick Days: 5 days Holidays: 12 days (8 standard + 4 floating) Additional Benefits: 401(k) retirement plan, medical, dental, vision, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on location policy. Key Responsibilities Dispatch Operations (AM/PM Coverage): Monitor real-time vehicle performance using TransLoc and onboard vehicle technology to ensure routes are on schedule and operators are correctly logged in. Assign, adjust, and document vehicle coverage for both fixed-route and on-demand service. Respond to service disruptions, detours, or incidents, coordinating with road supervisors and management. Provide clear, timely radio and phone communication with operators and field staff. Record service data, delays, missed trips, and operator call-ins using TransLoc and related dispatch software. Communicate service updates to management and client contacts. Road Supervision: Conduct on-scene investigations of accidents, incidents, or breakdowns; assist operators in completing incident and accident reports. Perform road observations and ride-checks to ensure safety, customer service, and compliance with company policy. Coach and retrain operators following incidents, performance issues, or new procedures. Serve as liaison between operators, management, and client representatives for field service issues. Assist in training new operators, including TransLoc usage, customer service expectations, and on-road safety. Support Safety Manager and GM with compliance checks, drug/alcohol testing coordination, and service audits. General: Maintain accurate and detailed documentation for service logs, incident reports, and shift summaries. Work cooperatively with other dispatchers, supervisors, and management to ensure continuous coverage and quality service. Perform additional duties as assigned. Qualifications High School Diploma or GED (required) Valid Class B Commercial Driver's License with Passenger (P) Endorsement (required) 3-5 years experience in public transit dispatch or road supervision preferred Proficiency in Microsoft Office (Outlook, Word, Excel) and dispatch software such as TransLoc or Passio Excellent verbal communication, decision-making, and problem-solving skills Must be able to work AM/PM shifts, weekends, and holidays as needed Subject to DOT drug test and physical (if applicable). DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements Combination of office (dispatch) and field (road supervision) environments Long periods of sitting and computer use; occasional standing, walking, and driving company vehicle Must be able to work flexible hours and respond to emergency situations About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Operations Support Job Type: Full Time Req ID: 6659 Pay Group: 2V9 Cost Center: 55335 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
Transdev
Oakland, California
General Manager The General Manager will proactively manage overall operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance. This position is based in Oakland, CA. Transdev is proud to offer: Competitive compensation package of minimum $165,000 - maximum $180,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on the location policy. The above represents the standard Corporate Policy. Key Responsibilities: Continuously builds relationships with employees, the client, union partners, and the local community. The location/client contract sets the commercial and operational strategic direction for the business unit team. Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives. Identifies, suggests, and develops business growth opportunities. Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management. Identifies and analyzes KPIs to maintain positive results. Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiency. Determines and delivers the business unit budget. Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards. Oversee all staff management and assign development training in liaison with the corporate team as appropriate. Ensures effective environmental compliance and sustainability management. Provides complete and accurate data collection, compilation, analysis, and reporting Other duties as required. Qualifications: Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered. Experience in Business Administration, Logistics, Transportation, or related fiel,d or equivalent business experience preferred. At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope. Knowledge of relevant federal and state employment laws. Thorough knowledge of transit system regulations and operations. Ability to build solid and maintain strong working relationships with clients. Ability to manage cost control and financial budget. Working knowledge and proficiency with Microsoft Office Suite. Understanding technology, apps, Wi-Fi, and understanding of transportation technology. Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization. Ability to organize and perform work efficiently, with strong attention to detail. Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations. Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: General Managers / Asst General Managers / Ops Managers Job Type: Full Time Req ID: 7191 Pay Group: VDD Cost Center: 5840 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
General Manager The General Manager will proactively manage overall operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance. This position is based in Oakland, CA. Transdev is proud to offer: Competitive compensation package of minimum $165,000 - maximum $180,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on the location policy. The above represents the standard Corporate Policy. Key Responsibilities: Continuously builds relationships with employees, the client, union partners, and the local community. The location/client contract sets the commercial and operational strategic direction for the business unit team. Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives. Identifies, suggests, and develops business growth opportunities. Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management. Identifies and analyzes KPIs to maintain positive results. Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiency. Determines and delivers the business unit budget. Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards. Oversee all staff management and assign development training in liaison with the corporate team as appropriate. Ensures effective environmental compliance and sustainability management. Provides complete and accurate data collection, compilation, analysis, and reporting Other duties as required. Qualifications: Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered. Experience in Business Administration, Logistics, Transportation, or related fiel,d or equivalent business experience preferred. At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope. Knowledge of relevant federal and state employment laws. Thorough knowledge of transit system regulations and operations. Ability to build solid and maintain strong working relationships with clients. Ability to manage cost control and financial budget. Working knowledge and proficiency with Microsoft Office Suite. Understanding technology, apps, Wi-Fi, and understanding of transportation technology. Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization. Ability to organize and perform work efficiently, with strong attention to detail. Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations. Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: General Managers / Asst General Managers / Ops Managers Job Type: Full Time Req ID: 7191 Pay Group: VDD Cost Center: 5840 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
