Summary: Directs the management, reliability, and provision of all research and academic properties in support the mission of the Academic Enterprise and in alignment with the mission of UTMB. The Director will oversee the provision of Operations and Maintenance services, to include environmental services, grounds and landscaping, contract management, waste management, emergency management, and maintenance activities. This position is responsible for compliance with the AAALAC, CDC, GLP, NIH, USDA, SAC, State Fire Marshall, TCEQ, and all other accrediting agencies as appropriate, to include all authorities having jurisdiction. Responsibilities: Works closely with the Deans, Chairs, Principal Investigators, bio-containment safety personnel and other Academic Enterprise faculty and leadership to achieve program priorities and objectives with a continual focus towards customer service. Responsible for the development, direction, and oversight of specialized focus teams in the fields of Electrical, HVAC, Building Automation Systems, Plumbing, and Waste Management. Responsible for the maintenance, deferred, and capital renewal of all Health System, Academic Enterprise, and Institutional Support facilities' assets, space, and properties. Responsible for the creation and implementation of department policy in alignment with accrediting agencies. Responsible for the development, direction, and oversight of emergency management plans to respond to natural and unplanned risks to UTMB facilities and operations. Assists the Associate Vice President of Property Services in the leadership of the Department, creation and management of the department budget, and may assume full Department management responsibility if assigned during the absence of the AVP. Assists and communicates as an owner's representative, in the direction of internal and external planners, architects, engineers and other specialty consultants in the development and implementation of capital projects within the campus facilities. Responsible for the oversight and readiness of all research and academic space in accordance with all accrediting agencies and all authorities having jurisdiction. Responsible for managing to measurable targets and will provide a development strategy for staff at all levels in the department. Provides a measurable quality management program to include assurance, control and process improvement activities. Adheres to internal controls and reporting structure. Performs related duties as assigned. DEPARTMENT LEADERSHIP Leads the development and maintenance of all research and academic properties. Develops a vision of a proactive customer focused department and instills that vision in Operations and Maintenance services. Directs and or assists in the development of new initiatives with subordinates and superiors. Encourages, critiques, and champions a proactive initiative with measurable outcomes. Manages department budget in alignment with the division's goals. Works with the AVP to create the same. Maintains space and energy usage in alignment with the guidelines of the division. ENVIRONMENT CREATION Provides an environment for Principal Investigators, faculty, and staff in alignment with good lab practices, supports the research efforts and is in support of a learning environment. Maintains Operations and Maintenance services costs and staffing in alignment with national benchmarks. Benchmarks with peer institutions. Maintains an optimal appearance level in public areas through a program of soft renovations, and furniture re-use and replacement. Maintains the facility and building equipment in a manner that is reliable and prevents the spread of airborne and/or waterborne pathogens. Maintains reliable facilities in support of education. Creates an environment where the PI's, faculty, students and staff focus on their research, teaching and learning by removing their need to be concerned with the maintenance, reliability, and cleanliness of their environment through a proactive delivery process. Creates a consistent approach to decision making where the customer is the highest priority. CUSTOMER SERVICE Remains proactive, visible, and available to all faculty, staff and students as needed. CONSTRUCTION LEADERSHIP Acts as the steward of all UTMB facilities. Acts as an owner's representative in planning, development, functional programming, construction quality control, commissioning, and implementation. TEAM DESIGN Develops an environment that attracts good people to the organization and develops staff for greater responsibilities both here and elsewhere. Mentors and teaches others. Creates an environment that fosters a positive team interaction between the Operations and Maintenance services personnel. Serves as a role model for ethics, work discipline, and teamwork within the department. INFLUENCE Remains current and involved with Codes and Standards development and application. Represents the institution with Code and Standard promulgating agencies. Minimum Qualifications: Bachelor's degree or equivalent in Engineering, Architecture, Facilities, Business or related field plus seven (7) years of experience as a manager in a facilities management related role. Preferred Qualifications: Master's and undergraduate in a relevant program. Seven years' experience at a director level in an Academic Institution with significant research activity, especially where select agents are used in a BSL-2 through BSL-4 environment. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
12/17/2025
Full time
Summary: Directs the management, reliability, and provision of all research and academic properties in support the mission of the Academic Enterprise and in alignment with the mission of UTMB. The Director will oversee the provision of Operations and Maintenance services, to include environmental services, grounds and landscaping, contract management, waste management, emergency management, and maintenance activities. This position is responsible for compliance with the AAALAC, CDC, GLP, NIH, USDA, SAC, State Fire Marshall, TCEQ, and all other accrediting agencies as appropriate, to include all authorities having jurisdiction. Responsibilities: Works closely with the Deans, Chairs, Principal Investigators, bio-containment safety personnel and other Academic Enterprise faculty and leadership to achieve program priorities and objectives with a continual focus towards customer service. Responsible for the development, direction, and oversight of specialized focus teams in the fields of Electrical, HVAC, Building Automation Systems, Plumbing, and Waste Management. Responsible for the maintenance, deferred, and capital renewal of all Health System, Academic Enterprise, and Institutional Support facilities' assets, space, and properties. Responsible for the creation and implementation of department policy in alignment with accrediting agencies. Responsible for the development, direction, and oversight of emergency management plans to respond to natural and unplanned risks to UTMB facilities and operations. Assists the Associate Vice President of Property Services in the leadership of the Department, creation and management of the department budget, and may assume full Department management responsibility if assigned during the absence of the AVP. Assists and communicates as an owner's representative, in the direction of internal and external planners, architects, engineers and other specialty consultants in the development and implementation of capital projects within the campus facilities. Responsible for the oversight and readiness of all research and academic space in accordance with all accrediting agencies and all authorities having jurisdiction. Responsible for managing to measurable targets and will provide a development strategy for staff at all levels in the department. Provides a measurable quality management program to include assurance, control and process improvement activities. Adheres to internal controls and reporting structure. Performs related duties as assigned. DEPARTMENT LEADERSHIP Leads the development and maintenance of all research and academic properties. Develops a vision of a proactive customer focused department and instills that vision in Operations and Maintenance services. Directs and or assists in the development of new initiatives with subordinates and superiors. Encourages, critiques, and champions a proactive initiative with measurable outcomes. Manages department budget in alignment with the division's goals. Works with the AVP to create the same. Maintains space and energy usage in alignment with the guidelines of the division. ENVIRONMENT CREATION Provides an environment for Principal Investigators, faculty, and staff in alignment with good lab practices, supports the research efforts and is in support of a learning environment. Maintains Operations and Maintenance services costs and staffing in alignment with national benchmarks. Benchmarks with peer institutions. Maintains an optimal appearance level in public areas through a program of soft renovations, and furniture re-use and replacement. Maintains the facility and building equipment in a manner that is reliable and prevents the spread of airborne and/or waterborne pathogens. Maintains reliable facilities in support of education. Creates an environment where the PI's, faculty, students and staff focus on their research, teaching and learning by removing their need to be concerned with the maintenance, reliability, and cleanliness of their environment through a proactive delivery process. Creates a consistent approach to decision making where the customer is the highest priority. CUSTOMER SERVICE Remains proactive, visible, and available to all faculty, staff and students as needed. CONSTRUCTION LEADERSHIP Acts as the steward of all UTMB facilities. Acts as an owner's representative in planning, development, functional programming, construction quality control, commissioning, and implementation. TEAM DESIGN Develops an environment that attracts good people to the organization and develops staff for greater responsibilities both here and elsewhere. Mentors and teaches others. Creates an environment that fosters a positive team interaction between the Operations and Maintenance services personnel. Serves as a role model for ethics, work discipline, and teamwork within the department. INFLUENCE Remains current and involved with Codes and Standards development and application. Represents the institution with Code and Standard promulgating agencies. Minimum Qualifications: Bachelor's degree or equivalent in Engineering, Architecture, Facilities, Business or related field plus seven (7) years of experience as a manager in a facilities management related role. Preferred Qualifications: Master's and undergraduate in a relevant program. Seven years' experience at a director level in an Academic Institution with significant research activity, especially where select agents are used in a BSL-2 through BSL-4 environment. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Job Description Job Overview: In this role the Senior Director, Facilities & Engineering will be responsible for the Engineering, Maintenance, and Site Services for the Pharmaceutics International Inc., ('Pii'), Holly Mount, MD Facilities, which includes the four buildings owned or leased by Pii (collectively 'the Site'). The Senior Director, Facilities & Engineering provides life cycle asset and facilities management leadership for the Site by implementing strategies that assure sustainable, reliable and repeatable performance for compliant, effective and efficient infrastructure. Under the general supervision of the Site General Manager, the incumbent is responsible for all activities related to Site Engineering, Capital, EH&S and Facilities Reliability Operations. The span of control of this position includes all plant infrastructure, facilities reliability, automation, and utilities programs; as well as all aspects of engineering with a special focus on GMP Manufacturing equipment uptime, including the routine reporting of equipment and system status, and the reliable supply and compliance of Critical Utilities (HVAC, Purified Water, Clean Compressed Air, etc.) as well as utility (plant water, electrical service and wastewater) and indirect utilities (chilled water, cooling, tower, chillers, compressed air systems, etc.) In addition, the incumbent is responsible for project scoping, capital and department expense budgeting and monthly forecasting, governance, day-to-day management of site capital projects and escalation of critical issues related to safety and/or operations impacts. The Site Engineering Manager is also accountable for commissioning and qualification activities associated with capital projects. The Senior Director, Facilities & Engineering will maintain a learning organization, establish training curriculums and enforce training requirements and timelines, develop engineering department leaders and promote collaboration with internal key stakeholders (including manufacturing, technology, supply chain, finance, etc.), and establish and maintain routine governance processes to maintain proactive lines of communications. The Senior Director, Facilities & Engineering is a member of the Site Leadership Team ('SLT') and is expected to routinely report out on the state of good repair both to the SLT and as required to support Quality Assurance Programs (Quality Managements Reviews, Deviation, CAPA and Continuous Improvement, etc.). Responsibilities: Maintain a safe working environment. Monitor and report on department (and Site?) Environmental, Health and Safety Performance. Support and comply with required safety training and required safety system testing for equipment and facilities Support the design, construction, and operation of all four (4) facilities such as solid, soft gel, Aseptic manufacturing, and GMP labels. Ensure the Pii facilities meets the appropriate cGMP standard or identify where the gaps are in the Pii Facilities GMP compliance position and make recommendations to the leadership team for the remediation of the gap. Supervise, and monitor the environmental conditions of the cGMP areas, and ensure all parameters meet the cGMP requirements. Manage and maintain the annual site capital expenditure (cap EX). Develop an annual Facilities and Engineering department operating expense budget and routinely forecast performance to the budget. Proactively collaborate with Finance regarding capital or operating budget status. Responsible for ensuring that the facility and equipment are kept up-to-date and in a good state of repair. Maintain an asset management plan and a Computerized Maintenance Management System. Develop and implement the automation vision and strategy for the organization Develop cost effective and accelerated initiatives to meet high mix/low volume applications Drive technical automation teams in the development of innovative automation equipment and solution design(s) Optimize automation equipment, improve production efficiency, including where necessary reforming the existing automation technology. Provide engineering and reliability support for all agency audits like FDA, MHRA, and EMA. Maintain all facility drawings of record, facility design strategies, and on-going controlled environment data. Reviewing SOP, URS, DQ, TQ, IQ, OQ, PQ's and Change Controls for all facility engineering equipment and controlled and non-controlled Site environments. Facilitate and lead facilities engineering capital projects related to new and upgraded equipment, processes, facilities, IT site operational initiative, site compliance, quality and safety initiatives. Support and Lead all facility/equipment/systems related Change Controls, Quality Events (QE), Deviations, Corrective and Preventative Action (CAPA's), Continuous Improvements and Effectiveness Checks. Implement and enforce engineering and reliability procurement processes and standards for securing services, equipment, and materials. Reviews proposals, negotiates prices, selects, and recommends suppliers, analyze cost trends, follows up on orders placed, verifies deliveries, approves vendor payments and maintains necessary records. Communicate cross-functionality with customers, vendors, suppliers, contractors, and management on all department needs and project-related activities. Manage, track, and ensure that all GMP work orders are performed as required. Review all the clean room parameters such as pressure, temperature, and humidity. Maintain and regulate/control the HVAC and SCADA Hire required personnel for the department, and provide the necessary training. Perform other duties as assigned. Qualifications: Bachelor's degree in Mechanical Engineering, or equivalent combination of education, training and professional experience that provides the individual with the required knowledge, skills, and abilities. Maryland first-grade stationary engineer license 8 to 10 years of work experience in the pharmaceutical industry Extensive technical acumen in the field of automation including automation design and implementation Demonstrated track record leading multiple successful automation implementations Building and equipment maintenance work experience Knowledgeable in AutoCAD and building management system (BMS) Demonstrate the ability to establish good working relationships with other departments, including vendors, colleagues, and subordinates. Demonstrates the appropriate technical knowledge necessary to make sound decisions on development issues with minimal supervision. Demonstrate the ability to analyze data and information and assess and resolve complex problems/issues as required. Must be able to comprehend and follow all applicable SOPs. Demonstrate ability to acquire knowledge and experience with electronic Quality Management Systems such as MasterControl and Trackwise. Demonstrate ability to acquire the appropriate knowledge from resources on the current federal, local, and international regulations regarding the production, testing, and release of drug substances and products. Good understanding of cGMPs, Good Engineering Practice ('GEP'), Lean and Six-sigma, industry, and regulatory standards and guidelines. Demonstrate familiarity with Microsoft programs like Word, Excel, PowerPoint, Project, Teams, Outlook, etc. Demonstrate the ability to portray the appropriate level of integrity and professionalism. Demonstrate the ability to communicate effectively with management, staff, regulators, and client representatives in written and verbal formats. Demonstrate the ability to complete tasks accurately and according to established and shifting timelines. Demonstrate the ability to make quality scheduling, resource allocation, and priorities decisions. Energetic, execution-focused, self-motivated, and organized individual who is accustomed to working in a deadline-focused, high-pressure entrepreneurial environment. Results-oriented and efficient. Creative and open-minded who fosters an environment in which sharing of ideas is encouraged. Demonstrate the ability to work closely with a diverse customer and employee base (internally and externally). Demonstrate the ability to work well in a cross-functional team environment. Must communicate fluently in English and have legible handwriting. Physical Demands: Ability to travel between and within facilities to visit staff, operations, and projects, as needed. Ability to sit, stand, climb stairs, and climb ladders to mezzanines (when necessary). Ability to lift up to 40 pounds on occasion. Ability to use PPE (safety shoes, goggles, respirators, gloves, etc. when necessary).
12/17/2025
Full time
Job Description Job Overview: In this role the Senior Director, Facilities & Engineering will be responsible for the Engineering, Maintenance, and Site Services for the Pharmaceutics International Inc., ('Pii'), Holly Mount, MD Facilities, which includes the four buildings owned or leased by Pii (collectively 'the Site'). The Senior Director, Facilities & Engineering provides life cycle asset and facilities management leadership for the Site by implementing strategies that assure sustainable, reliable and repeatable performance for compliant, effective and efficient infrastructure. Under the general supervision of the Site General Manager, the incumbent is responsible for all activities related to Site Engineering, Capital, EH&S and Facilities Reliability Operations. The span of control of this position includes all plant infrastructure, facilities reliability, automation, and utilities programs; as well as all aspects of engineering with a special focus on GMP Manufacturing equipment uptime, including the routine reporting of equipment and system status, and the reliable supply and compliance of Critical Utilities (HVAC, Purified Water, Clean Compressed Air, etc.) as well as utility (plant water, electrical service and wastewater) and indirect utilities (chilled water, cooling, tower, chillers, compressed air systems, etc.) In addition, the incumbent is responsible for project scoping, capital and department expense budgeting and monthly forecasting, governance, day-to-day management of site capital projects and escalation of critical issues related to safety and/or operations impacts. The Site Engineering Manager is also accountable for commissioning and qualification activities associated with capital projects. The Senior Director, Facilities & Engineering will maintain a learning organization, establish training curriculums and enforce training requirements and timelines, develop engineering department leaders and promote collaboration with internal key stakeholders (including manufacturing, technology, supply chain, finance, etc.), and establish and maintain routine governance processes to maintain proactive lines of communications. The Senior Director, Facilities & Engineering is a member of the Site Leadership Team ('SLT') and is expected to routinely report out on the state of good repair both to the SLT and as required to support Quality Assurance Programs (Quality Managements Reviews, Deviation, CAPA and Continuous Improvement, etc.). Responsibilities: Maintain a safe working environment. Monitor and report on department (and Site?) Environmental, Health and Safety Performance. Support and comply with required safety training and required safety system testing for equipment and facilities Support the design, construction, and operation of all four (4) facilities such as solid, soft gel, Aseptic manufacturing, and GMP labels. Ensure the Pii facilities meets the appropriate cGMP standard or identify where the gaps are in the Pii Facilities GMP compliance position and make recommendations to the leadership team for the remediation of the gap. Supervise, and monitor the environmental conditions of the cGMP areas, and ensure all parameters meet the cGMP requirements. Manage and maintain the annual site capital expenditure (cap EX). Develop an annual Facilities and Engineering department operating expense budget and routinely forecast performance to the budget. Proactively collaborate with Finance regarding capital or operating budget status. Responsible for ensuring that the facility and equipment are kept up-to-date and in a good state of repair. Maintain an asset management plan and a Computerized Maintenance Management System. Develop and implement the automation vision and strategy for the organization Develop cost effective and accelerated initiatives to meet high mix/low volume applications Drive technical automation teams in the development of innovative automation equipment and solution design(s) Optimize automation equipment, improve production efficiency, including where necessary reforming the existing automation technology. Provide engineering and reliability support for all agency audits like FDA, MHRA, and EMA. Maintain all facility drawings of record, facility design strategies, and on-going controlled environment data. Reviewing SOP, URS, DQ, TQ, IQ, OQ, PQ's and Change Controls for all facility engineering equipment and controlled and non-controlled Site environments. Facilitate and lead facilities engineering capital projects related to new and upgraded equipment, processes, facilities, IT site operational initiative, site compliance, quality and safety initiatives. Support and Lead all facility/equipment/systems related Change Controls, Quality Events (QE), Deviations, Corrective and Preventative Action (CAPA's), Continuous Improvements and Effectiveness Checks. Implement and enforce engineering and reliability procurement processes and standards for securing services, equipment, and materials. Reviews proposals, negotiates prices, selects, and recommends suppliers, analyze cost trends, follows up on orders placed, verifies deliveries, approves vendor payments and maintains necessary records. Communicate cross-functionality with customers, vendors, suppliers, contractors, and management on all department needs and project-related activities. Manage, track, and ensure that all GMP work orders are performed as required. Review all the clean room parameters such as pressure, temperature, and humidity. Maintain and regulate/control the HVAC and SCADA Hire required personnel for the department, and provide the necessary training. Perform other duties as assigned. Qualifications: Bachelor's degree in Mechanical Engineering, or equivalent combination of education, training and professional experience that provides the individual with the required knowledge, skills, and abilities. Maryland first-grade stationary engineer license 8 to 10 years of work experience in the pharmaceutical industry Extensive technical acumen in the field of automation including automation design and implementation Demonstrated track record leading multiple successful automation implementations Building and equipment maintenance work experience Knowledgeable in AutoCAD and building management system (BMS) Demonstrate the ability to establish good working relationships with other departments, including vendors, colleagues, and subordinates. Demonstrates the appropriate technical knowledge necessary to make sound decisions on development issues with minimal supervision. Demonstrate the ability to analyze data and information and assess and resolve complex problems/issues as required. Must be able to comprehend and follow all applicable SOPs. Demonstrate ability to acquire knowledge and experience with electronic Quality Management Systems such as MasterControl and Trackwise. Demonstrate ability to acquire the appropriate knowledge from resources on the current federal, local, and international regulations regarding the production, testing, and release of drug substances and products. Good understanding of cGMPs, Good Engineering Practice ('GEP'), Lean and Six-sigma, industry, and regulatory standards and guidelines. Demonstrate familiarity with Microsoft programs like Word, Excel, PowerPoint, Project, Teams, Outlook, etc. Demonstrate the ability to portray the appropriate level of integrity and professionalism. Demonstrate the ability to communicate effectively with management, staff, regulators, and client representatives in written and verbal formats. Demonstrate the ability to complete tasks accurately and according to established and shifting timelines. Demonstrate the ability to make quality scheduling, resource allocation, and priorities decisions. Energetic, execution-focused, self-motivated, and organized individual who is accustomed to working in a deadline-focused, high-pressure entrepreneurial environment. Results-oriented and efficient. Creative and open-minded who fosters an environment in which sharing of ideas is encouraged. Demonstrate the ability to work closely with a diverse customer and employee base (internally and externally). Demonstrate the ability to work well in a cross-functional team environment. Must communicate fluently in English and have legible handwriting. Physical Demands: Ability to travel between and within facilities to visit staff, operations, and projects, as needed. Ability to sit, stand, climb stairs, and climb ladders to mezzanines (when necessary). Ability to lift up to 40 pounds on occasion. Ability to use PPE (safety shoes, goggles, respirators, gloves, etc. when necessary).
Description: Roers Companies is seeking an energetic, dedicated professional to join our team in Casa Grande, AZ as a Property Manager at Alma! If you want to grow your Career and work in an awesome culture, we would love to talk with you! About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values-passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities As a Property Manager, you will ensure residents' needs are met while driving the success of the business. In a given day, your tasks may include: Achieve property performance goals set by management. Maintain strong resident relations, ensuring the residents are served well and satisfied with the community. Oversee the leasing of apartments and ensure that occupancy rates are maintained. Direct property operations and staff in the most cost-effective and efficient manner. Supervise maintenance staff to ensure work orders, building repairs, and corrective maintenance are being completed in a timely, correct manner. Oversee and manage rent collections and bank deposits. Pursue delinquent rents and evictions timely and aggressively. Supervise resident relations and enforce all community rules and regulations. Work with Regional Director to develop, monitor and achieve annual budget objectives. Other duties as assigned. Requirements: 2+ years affordable property management, leasing and/or sales experience 2+ years customer service experience preferred. Bachelor's degree preferred. Yardi and RENTCafé experience preferred. Local market experience preferred. Ability to work every other weekend, and every Saturday during peak season. Strong interpersonal, oral and written communication skills. Computer skills: Microsoft Work & Excel, knowledge of internet, e mail and social media as it pertains to marketing the property. Exceptional communication skills and ability to interact with wide range of people. Experience with marketing and leasing initiatives for new development preferred. Must be organized, detail oriented and have good time management skills. Ability to work a flexible schedule, understanding that your scheduled workdays may vary according to staffing and property needs. Entrepreneurial mindset - loves to be challenged, determined to win, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear). High integrity - trusted, direct, truthful. Embodies confidence and admits mistakes. Ability to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including up to 4 flights of stairs, to complete physical inspections, deliver resident communications, show apartment and drive a vehicle to visit area businesses for outreach marketing. Maintain neat, well-groomed, professional appearance. Compensation and Benefits for Property Manager: Pay Range: $57,900 - $76,100 + Eligible for an annual 10% bonus paid out in quarterly installments contingent upon property performance and achievement of established metrics. This position is also eligible for competitive monthly commission for new leases and renewals. Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check and drug test. In order to be considered for this position, applicants must complete a survey at this link: If you would like to learn more about this property, click the link below: PI77860d29daf9-8660
12/17/2025
Full time
Description: Roers Companies is seeking an energetic, dedicated professional to join our team in Casa Grande, AZ as a Property Manager at Alma! If you want to grow your Career and work in an awesome culture, we would love to talk with you! About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values-passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities As a Property Manager, you will ensure residents' needs are met while driving the success of the business. In a given day, your tasks may include: Achieve property performance goals set by management. Maintain strong resident relations, ensuring the residents are served well and satisfied with the community. Oversee the leasing of apartments and ensure that occupancy rates are maintained. Direct property operations and staff in the most cost-effective and efficient manner. Supervise maintenance staff to ensure work orders, building repairs, and corrective maintenance are being completed in a timely, correct manner. Oversee and manage rent collections and bank deposits. Pursue delinquent rents and evictions timely and aggressively. Supervise resident relations and enforce all community rules and regulations. Work with Regional Director to develop, monitor and achieve annual budget objectives. Other duties as assigned. Requirements: 2+ years affordable property management, leasing and/or sales experience 2+ years customer service experience preferred. Bachelor's degree preferred. Yardi and RENTCafé experience preferred. Local market experience preferred. Ability to work every other weekend, and every Saturday during peak season. Strong interpersonal, oral and written communication skills. Computer skills: Microsoft Work & Excel, knowledge of internet, e mail and social media as it pertains to marketing the property. Exceptional communication skills and ability to interact with wide range of people. Experience with marketing and leasing initiatives for new development preferred. Must be organized, detail oriented and have good time management skills. Ability to work a flexible schedule, understanding that your scheduled workdays may vary according to staffing and property needs. Entrepreneurial mindset - loves to be challenged, determined to win, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear). High integrity - trusted, direct, truthful. Embodies confidence and admits mistakes. Ability to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including up to 4 flights of stairs, to complete physical inspections, deliver resident communications, show apartment and drive a vehicle to visit area businesses for outreach marketing. Maintain neat, well-groomed, professional appearance. Compensation and Benefits for Property Manager: Pay Range: $57,900 - $76,100 + Eligible for an annual 10% bonus paid out in quarterly installments contingent upon property performance and achievement of established metrics. This position is also eligible for competitive monthly commission for new leases and renewals. Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check and drug test. In order to be considered for this position, applicants must complete a survey at this link: If you would like to learn more about this property, click the link below: PI77860d29daf9-8660
Position Title: Senior Staff Accountant (Req #: 98) Location: Columbia, MO Job Category: Office CONS Pay Range: N/A Salary Interval: Salary Application Instructions: Please complete the entire application with complete and accurate information Position Description: POSITION SUMMARY The Senior Staff Accountant plays an important role to the overall success of QuesTec Mechanical. The Senior Staff Accountant is responsible for assisting the Director of Accounting with all accounting-related duties of a busy, successful mechanical construction company. Speed and accuracy are of utmost importance in this role. The Staff Accountant will perform the required responsibilities with a positive attitude and be willing to grow his/her knowledge base. PRIMARY DUTIES Payroll Support to Payroll Administrator Audit Support to Director of Accounting Tax Prep Support to Director of Accounting Accounts Payable Support to Accounts Payable Clerk High Level AP transactions Supports Purchasing with data entry and clerical tasks. Manage the QuesTec Real Estate books and financials Supports and reconciles monthly bank accounts and credit card statements Supports end of month GL closings Supports and maintains depreciation schedules for fixed assets, equipment and vehicles Maintains and analyzes fleet vehicle records and costs associated with vehicle purchases, maintenance and depreciation Prepares and reviews monthly balance sheet, P&L statement and other financial reports, as requested Supports in Quarterly Estimated Taxes and Draws W2 Preparation, execution and corrections 401k Plan Transaction Support Performs general data entry related to the accounting function Accepts guidance and exhibits a willingness to communicate positively with all QuesTec employees SECONDARY DUTIES Maintains various licenses related to the Company and projects Troubleshoot A/R, A/P, and job costing questions Suggests ways to reduce costs, enhance revenues and improve profits Works with employees responsible for inventory Other duties as assigned Position Requirements: MINIMUM QUALIFICATIONS Ten years of corporate accounting or bookkeeping experience Positive attitude and outlook Proficient with technology and basic computer software programs Advanced Excel knowledge preferred High degree of accuracy and detail orientation Ability to work within tight deadlines Attention to detail and quality of work performed by self and work to be assigned to project(s) Ability to work independently with minimal direct oversight Excellent time management and organizational skills Good communication skills (oral and written) Solid understanding of confidentiality in an information-sensitive employment role EDUCATIONAL, LICENSING and CERTIFICATION REQUIREMENTS Minimum of a high school diploma; bachelor s degree in accounting preferred Valid social security number ANALYTICAL REQUIREMENTS High degree of organization and ability to prioritize multiple, simultaneous projects. Ability to understand and consistently apply mid-level accounting skills PHYSICAL DEMANDS The physical demands of this position are moderately sedentary in nature. Ability to withstand long periods of sitting or standing (stationary positions up to 50% of time) Ability to feel, grasp, operate and position items with fingers and hands; may require extensive keyboarding work at times WORK ENVIRONMENT The work environment for the Senior Staff Accountant is that of an average office setting, The noise level in the work environment is low to moderate. Equal Opportunity Employer: QuesTec Mechanical is an Equal Employment Opportunity and Affirmative Action employer. As such, we do not discriminate based upon race, religion, color, national origin, gender (including gender identity), sexual orientation, age, veteran status, disability status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need. PIc01d-3496
12/16/2025
Full time
Position Title: Senior Staff Accountant (Req #: 98) Location: Columbia, MO Job Category: Office CONS Pay Range: N/A Salary Interval: Salary Application Instructions: Please complete the entire application with complete and accurate information Position Description: POSITION SUMMARY The Senior Staff Accountant plays an important role to the overall success of QuesTec Mechanical. The Senior Staff Accountant is responsible for assisting the Director of Accounting with all accounting-related duties of a busy, successful mechanical construction company. Speed and accuracy are of utmost importance in this role. The Staff Accountant will perform the required responsibilities with a positive attitude and be willing to grow his/her knowledge base. PRIMARY DUTIES Payroll Support to Payroll Administrator Audit Support to Director of Accounting Tax Prep Support to Director of Accounting Accounts Payable Support to Accounts Payable Clerk High Level AP transactions Supports Purchasing with data entry and clerical tasks. Manage the QuesTec Real Estate books and financials Supports and reconciles monthly bank accounts and credit card statements Supports end of month GL closings Supports and maintains depreciation schedules for fixed assets, equipment and vehicles Maintains and analyzes fleet vehicle records and costs associated with vehicle purchases, maintenance and depreciation Prepares and reviews monthly balance sheet, P&L statement and other financial reports, as requested Supports in Quarterly Estimated Taxes and Draws W2 Preparation, execution and corrections 401k Plan Transaction Support Performs general data entry related to the accounting function Accepts guidance and exhibits a willingness to communicate positively with all QuesTec employees SECONDARY DUTIES Maintains various licenses related to the Company and projects Troubleshoot A/R, A/P, and job costing questions Suggests ways to reduce costs, enhance revenues and improve profits Works with employees responsible for inventory Other duties as assigned Position Requirements: MINIMUM QUALIFICATIONS Ten years of corporate accounting or bookkeeping experience Positive attitude and outlook Proficient with technology and basic computer software programs Advanced Excel knowledge preferred High degree of accuracy and detail orientation Ability to work within tight deadlines Attention to detail and quality of work performed by self and work to be assigned to project(s) Ability to work independently with minimal direct oversight Excellent time management and organizational skills Good communication skills (oral and written) Solid understanding of confidentiality in an information-sensitive employment role EDUCATIONAL, LICENSING and CERTIFICATION REQUIREMENTS Minimum of a high school diploma; bachelor s degree in accounting preferred Valid social security number ANALYTICAL REQUIREMENTS High degree of organization and ability to prioritize multiple, simultaneous projects. Ability to understand and consistently apply mid-level accounting skills PHYSICAL DEMANDS The physical demands of this position are moderately sedentary in nature. Ability to withstand long periods of sitting or standing (stationary positions up to 50% of time) Ability to feel, grasp, operate and position items with fingers and hands; may require extensive keyboarding work at times WORK ENVIRONMENT The work environment for the Senior Staff Accountant is that of an average office setting, The noise level in the work environment is low to moderate. Equal Opportunity Employer: QuesTec Mechanical is an Equal Employment Opportunity and Affirmative Action employer. As such, we do not discriminate based upon race, religion, color, national origin, gender (including gender identity), sexual orientation, age, veteran status, disability status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need. PIc01d-3496
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for Clarke County, GA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Clarke County, GA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for Clarke County, GA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Clarke County, GA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Field Property Adjusters focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. We have a positions available for an experienced Senior Field Property Adjusters with large loss specializing in Contents for the Philadelphia, PA area. This is a field-based role for Philadelphia, PA . Also, candidate has to live withing 1 hour from the international airport. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Prior experience adjusting property claims using virtual technologies such as ClaimsXperience. Prior advanced knowledge of Xactcontents. Prior experience handling Contents only in higher severity/complex Large Loss claims Bachelor's degree Industry designations such as CPCU, AIC, SCLA Currently reside within or have the ability to self-relocate within 1 hour driving distance from Philadelphia, PA International Airport Currently hold an active Adjuster License US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590.00 - $121,530.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Field Property Adjusters focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. We have a positions available for an experienced Senior Field Property Adjusters with large loss specializing in Contents for the Philadelphia, PA area. This is a field-based role for Philadelphia, PA . Also, candidate has to live withing 1 hour from the international airport. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Prior experience adjusting property claims using virtual technologies such as ClaimsXperience. Prior advanced knowledge of Xactcontents. Prior experience handling Contents only in higher severity/complex Large Loss claims Bachelor's degree Industry designations such as CPCU, AIC, SCLA Currently reside within or have the ability to self-relocate within 1 hour driving distance from Philadelphia, PA International Airport Currently hold an active Adjuster License US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590.00 - $121,530.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Tacoma, WA and Olympia, WA. Candidates currently living in does location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Tacoma, WA or Olympia, WA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Tacoma, WA and Olympia, WA. Candidates currently living in does location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Tacoma, WA or Olympia, WA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for Mandeville/Slidell, LA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Mandeville/Slidell, LA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for Mandeville/Slidell, LA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Mandeville/Slidell, LA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for Savannah, GA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Savannah, GA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for Savannah, GA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Savannah, GA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Springfield, MA area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Springfield or surrounding areas enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $74,240 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Springfield, MA area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Springfield or surrounding areas enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $74,240 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Manchester, NH area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Manchester or surrounding areas enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $74,240 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Manchester, NH area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Manchester or surrounding areas enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $74,240 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. This position can be based in one of the following office locations: San Antonio, TX, Phoenix, AZ, Chesapeake, VA, or Tampa, FL. Relocation assistance is not available for this position. The Inside Sr. Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. Tasks: Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identify coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determine and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintain accurate, thorough, and current claim file documentation throughout the claims process. Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Apply working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serve as an informal resource for team members. Recognize and addresses jurisdictional challenges such as applicable legislation and construction considerations. Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Work various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) Experience handling water loss claims including water mitigation, water loss estimating and reconciliation Experience with full file ownership Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Experience in a call center environment Currently hold an active Adjuster License Bachelor's degree US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $63,590 - $117,990. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. This position can be based in one of the following office locations: San Antonio, TX, Phoenix, AZ, Chesapeake, VA, or Tampa, FL. Relocation assistance is not available for this position. The Inside Sr. Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. Tasks: Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identify coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determine and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintain accurate, thorough, and current claim file documentation throughout the claims process. Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Apply working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serve as an informal resource for team members. Recognize and addresses jurisdictional challenges such as applicable legislation and construction considerations. Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Work various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) Experience handling water loss claims including water mitigation, water loss estimating and reconciliation Experience with full file ownership Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Experience in a call center environment Currently hold an active Adjuster License Bachelor's degree US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $63,590 - $117,990. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Boston, MA area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the South Boston area enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $80,720 - $145,300. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Boston, MA area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the South Boston area enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $80,720 - $145,300. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description: This is a unique opportunity to make a direct and meaningful impact on the success of a growing independent power producer. You'll play a key role in shaping financial insights that guide strategy, investment decisions, and capital planning. You'll work closely with senior leadership, including our CFO-turned-CEO, to provide analysis that drives outcomes in an agile, entrepreneurial energy company. If you excel at turning complex data into actionable insights, enjoy influencing decision-making, and are eager to contribute fresh perspectives in a fast-moving environment, we'd love to meet you. This role demands a professional with advanced modeling skills, capable of handling complex financial scenarios and providing in-depth analytical insights to drive the company's financing strategies. This role demands a professional with advanced modeling skills, capable of handling complex financial scenarios and providing in-depth analytical insights to drive the company's financing strategies. Requirements: KEY RESPONSIBILITIES Advanced Financial Modeling: Develop and maintain sophisticated financial models to support decision-making in project financing Independently run pro-forma models and structuring sensitivities to help make structuring decisions Support the maintenance and development of capital modeling capabilities and deliver key model outputs Provide short-, medium- and long-term outlooks for energy markets Use advanced modeling techniques to analyze and forecast financial performance, assessing a range of financial scenarios and outcomes Financial Management: Spearhead the creation and management of comprehensive financial presentations, ensuring they accurately reflect the financial status and projections. Develop and oversee virtual data rooms, streamlining the process of document organization and accessibility. Engage in meticulous analysis of financial materials, providing insightful recommendations to optimize financial strategies. Project Financing: Actively support the financing aspects of power generation and transmission projects, encompassing both the developmental and construction phases. Coordinate effectively with internal and external stakeholders to facilitate successful project financing. Help drive the finance process from gaining internal approval through solicitation, assessment, selection, due diligence, and consummation of transactions. Debt and Equity Financing: Play an integral role in all debt and equity financing activities of the company. Assist in the formulation of financing strategies, ensuring alignment with the company's objectives and market trends. Conduct thorough market research and analysis to identify potential financing opportunities and risks. REQUIREMENTS Skills/Knowledge/Abilities: Requires strong Excel knowledge; heavy financial spreadsheet creation experience. Ability to work well in cross-functional teams and with other departments, business units, colleagues, business partners; including but not limited to legal, consulting, banking and investor parties; and be able to convey financial information. Demonstrated use of AI/LLMs (e.g., ChatGPT/Copilot) with Excel + Python/VBA to build/maintain project-finance models and reusable templates Qualifications: Bachelor's degree in Finance, Economics, or a related field A minimum of 2 years of experience in finance, preferably in the energy sector or a related industry. Advanced experience in financial data analysis and reporting Excellent written, verbal, and interpersonal communication, and presentation skills Strong organizational skills with the ability to manage multiple projects simultaneously Familiarity with debt and equity financing mechanisms Tax-Equity experience, and Partnership taxation experience is a must. Knowledge of partnership taxation concepts High-level analytical and problem-solving skills Advanced proficiency in Microsoft Office Suite. Ability to work in a fast-paced environment and adapt to changing priorities Detail-oriented with a strong focus on accuracy Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to frequently lift or move items up to 10 pounds. Must be able to occasionally lift or move items up to 25 pounds. Type of Position: Full time, exempt, on-site (St. Augustine, FL) Employer-Paid Benefits Package At Vitis Energy, we believe in taking care of our team just as we care for our projects - with long-term vision and strong support. Our comprehensive, employer-paid benefits package is designed to support your health, well-being, and future. Full-time employees enjoy: 100% Employer-Paid Health Insurance Coverage for medical, dental, and vision insurance for employees. Life Insurance Employer-paid life insurance policies for peace of mind. Paid Time Off (PTO) & Holidays Paid time off, plus company-observed holidays to rest, recharge, and spend time with loved ones. 401(k) Retirement Plan with Company Contribution Employer-sponsored retirement plan with matching contributions to help you plan for the future. Recruiting Agencies: We appreciate your interest in working with our organization. Please note that we have strict policies regarding engagement with recruitment firms. Direct contact with our employees is not permitted, and failure to comply with these guidelines may result in legal action. We thank you for respecting our policies and helping maintain a professional relationship. PIf16750d5-
12/15/2025
Full time
Description: This is a unique opportunity to make a direct and meaningful impact on the success of a growing independent power producer. You'll play a key role in shaping financial insights that guide strategy, investment decisions, and capital planning. You'll work closely with senior leadership, including our CFO-turned-CEO, to provide analysis that drives outcomes in an agile, entrepreneurial energy company. If you excel at turning complex data into actionable insights, enjoy influencing decision-making, and are eager to contribute fresh perspectives in a fast-moving environment, we'd love to meet you. This role demands a professional with advanced modeling skills, capable of handling complex financial scenarios and providing in-depth analytical insights to drive the company's financing strategies. This role demands a professional with advanced modeling skills, capable of handling complex financial scenarios and providing in-depth analytical insights to drive the company's financing strategies. Requirements: KEY RESPONSIBILITIES Advanced Financial Modeling: Develop and maintain sophisticated financial models to support decision-making in project financing Independently run pro-forma models and structuring sensitivities to help make structuring decisions Support the maintenance and development of capital modeling capabilities and deliver key model outputs Provide short-, medium- and long-term outlooks for energy markets Use advanced modeling techniques to analyze and forecast financial performance, assessing a range of financial scenarios and outcomes Financial Management: Spearhead the creation and management of comprehensive financial presentations, ensuring they accurately reflect the financial status and projections. Develop and oversee virtual data rooms, streamlining the process of document organization and accessibility. Engage in meticulous analysis of financial materials, providing insightful recommendations to optimize financial strategies. Project Financing: Actively support the financing aspects of power generation and transmission projects, encompassing both the developmental and construction phases. Coordinate effectively with internal and external stakeholders to facilitate successful project financing. Help drive the finance process from gaining internal approval through solicitation, assessment, selection, due diligence, and consummation of transactions. Debt and Equity Financing: Play an integral role in all debt and equity financing activities of the company. Assist in the formulation of financing strategies, ensuring alignment with the company's objectives and market trends. Conduct thorough market research and analysis to identify potential financing opportunities and risks. REQUIREMENTS Skills/Knowledge/Abilities: Requires strong Excel knowledge; heavy financial spreadsheet creation experience. Ability to work well in cross-functional teams and with other departments, business units, colleagues, business partners; including but not limited to legal, consulting, banking and investor parties; and be able to convey financial information. Demonstrated use of AI/LLMs (e.g., ChatGPT/Copilot) with Excel + Python/VBA to build/maintain project-finance models and reusable templates Qualifications: Bachelor's degree in Finance, Economics, or a related field A minimum of 2 years of experience in finance, preferably in the energy sector or a related industry. Advanced experience in financial data analysis and reporting Excellent written, verbal, and interpersonal communication, and presentation skills Strong organizational skills with the ability to manage multiple projects simultaneously Familiarity with debt and equity financing mechanisms Tax-Equity experience, and Partnership taxation experience is a must. Knowledge of partnership taxation concepts High-level analytical and problem-solving skills Advanced proficiency in Microsoft Office Suite. Ability to work in a fast-paced environment and adapt to changing priorities Detail-oriented with a strong focus on accuracy Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to frequently lift or move items up to 10 pounds. Must be able to occasionally lift or move items up to 25 pounds. Type of Position: Full time, exempt, on-site (St. Augustine, FL) Employer-Paid Benefits Package At Vitis Energy, we believe in taking care of our team just as we care for our projects - with long-term vision and strong support. Our comprehensive, employer-paid benefits package is designed to support your health, well-being, and future. Full-time employees enjoy: 100% Employer-Paid Health Insurance Coverage for medical, dental, and vision insurance for employees. Life Insurance Employer-paid life insurance policies for peace of mind. Paid Time Off (PTO) & Holidays Paid time off, plus company-observed holidays to rest, recharge, and spend time with loved ones. 401(k) Retirement Plan with Company Contribution Employer-sponsored retirement plan with matching contributions to help you plan for the future. Recruiting Agencies: We appreciate your interest in working with our organization. Please note that we have strict policies regarding engagement with recruitment firms. Direct contact with our employees is not permitted, and failure to comply with these guidelines may result in legal action. We thank you for respecting our policies and helping maintain a professional relationship. PIf16750d5-
Overview: To direct, oversee and coordinate all phases of maintenance and construction at Worlds of Fun, Oceans of Fun and Worlds of Fun Village including mechanical, electrical, HVAC, landscaping, electronic, carpentry, painting, fiberglassing, and plumbing. Responsibilities: -Participates in long-term construction planning for new park projects. Oversees all construction projects. Negotiates contracts for, schedules and coordinates contractors, engineers and architects supplying services and/or materials to ensure completion of maintenance and construction projects on time and within budget. Helps establish scope of work and makes sure contractors provide the required work in a timely manner. Coordinates details of construction projects with the directors and/or managers of other departments as appropriate. Works with Cedar Fair Corporate to make sure that projects are completed on time, on budget and as designed. -Oversees and participates in the selection, training, scheduling and supervision of all Maintenance employees to make sure they are knowledgeable of and proficient in proper procedures including those involving safety issues. Ensures strict compliance with all federal, state and municipal labor laws as well as with any collective bargaining agreement(s) in force. -Manages employee performance utilizing all appropriate means including training, coaching, counseling and performance management. Addresses and fairly resolves employee problems including union grievances within the frameworks of the collective bargaining agreement and company policies. Participates in collective bargaining agreement negotiations. -Communicates division status to Vice President & General Manager on an ongoing basis, including operational issues, employee concerns, guest complaints, special requests, losses and any other unusual situations in order to maintain smooth operations. -Directs and participates in the the preparation of all labor, operating expense, capital and EWO budgets for the division. Monitors financial reports regularly and takes corrective action when needed. -Regularly and accurately reports to management the status of all projects being supervised. -Communicates with manufacturers and other outside vendors to resolve difficulties and to ensure the safest possible operation and maintenance of rides, attractions and equipment. Communicates with Cedar Fair Safety/Engineering on ride-related issues and to provide needed assistance. Researches, bids and oversees the procurement of materials and/or services involved in maintenance and construction projects. -Interfaces with (and may act as the Worlds of Fun representative with) various governmental agencies on a routine basis to ensure park's compliance with federal, state and local laws and regulations. These agencies include OSHA, EPA, Missouri Department of Natural Resources, and the Missouri Fire Safety Department, as well as the KCMO Planning & Development and Public Health Departments. -Develops and implements a plan to ensure that all park property, facilities, rides, landscape, and equipment are installed, maintained and, when necessary, repaired in a safe, reliable and cost effective manner. This includes: inspecting all areas of the parks to identify issues determining priorities determining materials needed and negotiating purchase terms assigning schedules selecting outside contractors Installing a preventative/predictive maintenance system so that safety and uptime are maximized. Ensuring the parts warehouse has the proper inventory levels. Establishing min/max levels to those parts inventories to maximize uptime. Ensuring all maintenance employees are properly trained to perform maintenance on the rides. This includes specialization, preventative maintenance and timely repairs of good quality. Qualifications: Strong interpersonal, verbal and written communication and analytic skills. Demonstrated mental and emotional capability to make sound decisions quickly during emergency situations. B.A. Engineering, Sciences, or Project Management 6-10 years of experience in theme/amusement/water park maintenance Extensive knowledge and understanding of electrical, mechanical, and structural maintenance including applicable codes Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Ability to work nights, weekends and holiday periods to meet business needs. Driver's License
12/13/2025
Full time
Overview: To direct, oversee and coordinate all phases of maintenance and construction at Worlds of Fun, Oceans of Fun and Worlds of Fun Village including mechanical, electrical, HVAC, landscaping, electronic, carpentry, painting, fiberglassing, and plumbing. Responsibilities: -Participates in long-term construction planning for new park projects. Oversees all construction projects. Negotiates contracts for, schedules and coordinates contractors, engineers and architects supplying services and/or materials to ensure completion of maintenance and construction projects on time and within budget. Helps establish scope of work and makes sure contractors provide the required work in a timely manner. Coordinates details of construction projects with the directors and/or managers of other departments as appropriate. Works with Cedar Fair Corporate to make sure that projects are completed on time, on budget and as designed. -Oversees and participates in the selection, training, scheduling and supervision of all Maintenance employees to make sure they are knowledgeable of and proficient in proper procedures including those involving safety issues. Ensures strict compliance with all federal, state and municipal labor laws as well as with any collective bargaining agreement(s) in force. -Manages employee performance utilizing all appropriate means including training, coaching, counseling and performance management. Addresses and fairly resolves employee problems including union grievances within the frameworks of the collective bargaining agreement and company policies. Participates in collective bargaining agreement negotiations. -Communicates division status to Vice President & General Manager on an ongoing basis, including operational issues, employee concerns, guest complaints, special requests, losses and any other unusual situations in order to maintain smooth operations. -Directs and participates in the the preparation of all labor, operating expense, capital and EWO budgets for the division. Monitors financial reports regularly and takes corrective action when needed. -Regularly and accurately reports to management the status of all projects being supervised. -Communicates with manufacturers and other outside vendors to resolve difficulties and to ensure the safest possible operation and maintenance of rides, attractions and equipment. Communicates with Cedar Fair Safety/Engineering on ride-related issues and to provide needed assistance. Researches, bids and oversees the procurement of materials and/or services involved in maintenance and construction projects. -Interfaces with (and may act as the Worlds of Fun representative with) various governmental agencies on a routine basis to ensure park's compliance with federal, state and local laws and regulations. These agencies include OSHA, EPA, Missouri Department of Natural Resources, and the Missouri Fire Safety Department, as well as the KCMO Planning & Development and Public Health Departments. -Develops and implements a plan to ensure that all park property, facilities, rides, landscape, and equipment are installed, maintained and, when necessary, repaired in a safe, reliable and cost effective manner. This includes: inspecting all areas of the parks to identify issues determining priorities determining materials needed and negotiating purchase terms assigning schedules selecting outside contractors Installing a preventative/predictive maintenance system so that safety and uptime are maximized. Ensuring the parts warehouse has the proper inventory levels. Establishing min/max levels to those parts inventories to maximize uptime. Ensuring all maintenance employees are properly trained to perform maintenance on the rides. This includes specialization, preventative maintenance and timely repairs of good quality. Qualifications: Strong interpersonal, verbal and written communication and analytic skills. Demonstrated mental and emotional capability to make sound decisions quickly during emergency situations. B.A. Engineering, Sciences, or Project Management 6-10 years of experience in theme/amusement/water park maintenance Extensive knowledge and understanding of electrical, mechanical, and structural maintenance including applicable codes Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Ability to work nights, weekends and holiday periods to meet business needs. Driver's License
Overview: To direct, oversee and coordinate all phases of maintenance and construction at Worlds of Fun, Oceans of Fun and Worlds of Fun Village including mechanical, electrical, HVAC, landscaping, electronic, carpentry, painting, fiberglassing, and plumbing. Responsibilities: -Participates in long-term construction planning for new park projects. Oversees all construction projects. Negotiates contracts for, schedules and coordinates contractors, engineers and architects supplying services and/or materials to ensure completion of maintenance and construction projects on time and within budget. Helps establish scope of work and makes sure contractors provide the required work in a timely manner. Coordinates details of construction projects with the directors and/or managers of other departments as appropriate. Works with Cedar Fair Corporate to make sure that projects are completed on time, on budget and as designed. -Oversees and participates in the selection, training, scheduling and supervision of all Maintenance employees to make sure they are knowledgeable of and proficient in proper procedures including those involving safety issues. Ensures strict compliance with all federal, state and municipal labor laws as well as with any collective bargaining agreement(s) in force. -Manages employee performance utilizing all appropriate means including training, coaching, counseling and performance management. Addresses and fairly resolves employee problems including union grievances within the frameworks of the collective bargaining agreement and company policies. Participates in collective bargaining agreement negotiations. -Communicates division status to Vice President & General Manager on an ongoing basis, including operational issues, employee concerns, guest complaints, special requests, losses and any other unusual situations in order to maintain smooth operations. -Directs and participates in the the preparation of all labor, operating expense, capital and EWO budgets for the division. Monitors financial reports regularly and takes corrective action when needed. -Regularly and accurately reports to management the status of all projects being supervised. -Communicates with manufacturers and other outside vendors to resolve difficulties and to ensure the safest possible operation and maintenance of rides, attractions and equipment. Communicates with Cedar Fair Safety/Engineering on ride-related issues and to provide needed assistance. Researches, bids and oversees the procurement of materials and/or services involved in maintenance and construction projects. -Interfaces with (and may act as the Worlds of Fun representative with) various governmental agencies on a routine basis to ensure park's compliance with federal, state and local laws and regulations. These agencies include OSHA, EPA, Missouri Department of Natural Resources, and the Missouri Fire Safety Department, as well as the KCMO Planning & Development and Public Health Departments. -Develops and implements a plan to ensure that all park property, facilities, rides, landscape, and equipment are installed, maintained and, when necessary, repaired in a safe, reliable and cost effective manner. This includes: inspecting all areas of the parks to identify issues determining priorities determining materials needed and negotiating purchase terms assigning schedules selecting outside contractors Installing a preventative/predictive maintenance system so that safety and uptime are maximized. Ensuring the parts warehouse has the proper inventory levels. Establishing min/max levels to those parts inventories to maximize uptime. Ensuring all maintenance employees are properly trained to perform maintenance on the rides. This includes specialization, preventative maintenance and timely repairs of good quality. Qualifications: Strong interpersonal, verbal and written communication and analytic skills. Demonstrated mental and emotional capability to make sound decisions quickly during emergency situations. B.A. Engineering, Sciences, or Project Management 6-10 years of experience in theme/amusement/water park maintenance Extensive knowledge and understanding of electrical, mechanical, and structural maintenance including applicable codes Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Ability to work nights, weekends and holiday periods to meet business needs. Driver's License
12/13/2025
Full time
Overview: To direct, oversee and coordinate all phases of maintenance and construction at Worlds of Fun, Oceans of Fun and Worlds of Fun Village including mechanical, electrical, HVAC, landscaping, electronic, carpentry, painting, fiberglassing, and plumbing. Responsibilities: -Participates in long-term construction planning for new park projects. Oversees all construction projects. Negotiates contracts for, schedules and coordinates contractors, engineers and architects supplying services and/or materials to ensure completion of maintenance and construction projects on time and within budget. Helps establish scope of work and makes sure contractors provide the required work in a timely manner. Coordinates details of construction projects with the directors and/or managers of other departments as appropriate. Works with Cedar Fair Corporate to make sure that projects are completed on time, on budget and as designed. -Oversees and participates in the selection, training, scheduling and supervision of all Maintenance employees to make sure they are knowledgeable of and proficient in proper procedures including those involving safety issues. Ensures strict compliance with all federal, state and municipal labor laws as well as with any collective bargaining agreement(s) in force. -Manages employee performance utilizing all appropriate means including training, coaching, counseling and performance management. Addresses and fairly resolves employee problems including union grievances within the frameworks of the collective bargaining agreement and company policies. Participates in collective bargaining agreement negotiations. -Communicates division status to Vice President & General Manager on an ongoing basis, including operational issues, employee concerns, guest complaints, special requests, losses and any other unusual situations in order to maintain smooth operations. -Directs and participates in the the preparation of all labor, operating expense, capital and EWO budgets for the division. Monitors financial reports regularly and takes corrective action when needed. -Regularly and accurately reports to management the status of all projects being supervised. -Communicates with manufacturers and other outside vendors to resolve difficulties and to ensure the safest possible operation and maintenance of rides, attractions and equipment. Communicates with Cedar Fair Safety/Engineering on ride-related issues and to provide needed assistance. Researches, bids and oversees the procurement of materials and/or services involved in maintenance and construction projects. -Interfaces with (and may act as the Worlds of Fun representative with) various governmental agencies on a routine basis to ensure park's compliance with federal, state and local laws and regulations. These agencies include OSHA, EPA, Missouri Department of Natural Resources, and the Missouri Fire Safety Department, as well as the KCMO Planning & Development and Public Health Departments. -Develops and implements a plan to ensure that all park property, facilities, rides, landscape, and equipment are installed, maintained and, when necessary, repaired in a safe, reliable and cost effective manner. This includes: inspecting all areas of the parks to identify issues determining priorities determining materials needed and negotiating purchase terms assigning schedules selecting outside contractors Installing a preventative/predictive maintenance system so that safety and uptime are maximized. Ensuring the parts warehouse has the proper inventory levels. Establishing min/max levels to those parts inventories to maximize uptime. Ensuring all maintenance employees are properly trained to perform maintenance on the rides. This includes specialization, preventative maintenance and timely repairs of good quality. Qualifications: Strong interpersonal, verbal and written communication and analytic skills. Demonstrated mental and emotional capability to make sound decisions quickly during emergency situations. B.A. Engineering, Sciences, or Project Management 6-10 years of experience in theme/amusement/water park maintenance Extensive knowledge and understanding of electrical, mechanical, and structural maintenance including applicable codes Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Ability to work nights, weekends and holiday periods to meet business needs. Driver's License
Overview: To direct, oversee and coordinate all phases of maintenance and construction at Worlds of Fun, Oceans of Fun and Worlds of Fun Village including mechanical, electrical, HVAC, landscaping, electronic, carpentry, painting, fiberglassing, and plumbing. Responsibilities: -Participates in long-term construction planning for new park projects. Oversees all construction projects. Negotiates contracts for, schedules and coordinates contractors, engineers and architects supplying services and/or materials to ensure completion of maintenance and construction projects on time and within budget. Helps establish scope of work and makes sure contractors provide the required work in a timely manner. Coordinates details of construction projects with the directors and/or managers of other departments as appropriate. Works with Cedar Fair Corporate to make sure that projects are completed on time, on budget and as designed. -Oversees and participates in the selection, training, scheduling and supervision of all Maintenance employees to make sure they are knowledgeable of and proficient in proper procedures including those involving safety issues. Ensures strict compliance with all federal, state and municipal labor laws as well as with any collective bargaining agreement(s) in force. -Manages employee performance utilizing all appropriate means including training, coaching, counseling and performance management. Addresses and fairly resolves employee problems including union grievances within the frameworks of the collective bargaining agreement and company policies. Participates in collective bargaining agreement negotiations. -Communicates division status to Vice President & General Manager on an ongoing basis, including operational issues, employee concerns, guest complaints, special requests, losses and any other unusual situations in order to maintain smooth operations. -Directs and participates in the the preparation of all labor, operating expense, capital and EWO budgets for the division. Monitors financial reports regularly and takes corrective action when needed. -Regularly and accurately reports to management the status of all projects being supervised. -Communicates with manufacturers and other outside vendors to resolve difficulties and to ensure the safest possible operation and maintenance of rides, attractions and equipment. Communicates with Cedar Fair Safety/Engineering on ride-related issues and to provide needed assistance. Researches, bids and oversees the procurement of materials and/or services involved in maintenance and construction projects. -Interfaces with (and may act as the Worlds of Fun representative with) various governmental agencies on a routine basis to ensure park's compliance with federal, state and local laws and regulations. These agencies include OSHA, EPA, Missouri Department of Natural Resources, and the Missouri Fire Safety Department, as well as the KCMO Planning & Development and Public Health Departments. -Develops and implements a plan to ensure that all park property, facilities, rides, landscape, and equipment are installed, maintained and, when necessary, repaired in a safe, reliable and cost effective manner. This includes: inspecting all areas of the parks to identify issues determining priorities determining materials needed and negotiating purchase terms assigning schedules selecting outside contractors Installing a preventative/predictive maintenance system so that safety and uptime are maximized. Ensuring the parts warehouse has the proper inventory levels. Establishing min/max levels to those parts inventories to maximize uptime. Ensuring all maintenance employees are properly trained to perform maintenance on the rides. This includes specialization, preventative maintenance and timely repairs of good quality. Qualifications: Strong interpersonal, verbal and written communication and analytic skills. Demonstrated mental and emotional capability to make sound decisions quickly during emergency situations. B.A. Engineering, Sciences, or Project Management 6-10 years of experience in theme/amusement/water park maintenance Extensive knowledge and understanding of electrical, mechanical, and structural maintenance including applicable codes Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Ability to work nights, weekends and holiday periods to meet business needs. Driver's License
12/12/2025
Full time
Overview: To direct, oversee and coordinate all phases of maintenance and construction at Worlds of Fun, Oceans of Fun and Worlds of Fun Village including mechanical, electrical, HVAC, landscaping, electronic, carpentry, painting, fiberglassing, and plumbing. Responsibilities: -Participates in long-term construction planning for new park projects. Oversees all construction projects. Negotiates contracts for, schedules and coordinates contractors, engineers and architects supplying services and/or materials to ensure completion of maintenance and construction projects on time and within budget. Helps establish scope of work and makes sure contractors provide the required work in a timely manner. Coordinates details of construction projects with the directors and/or managers of other departments as appropriate. Works with Cedar Fair Corporate to make sure that projects are completed on time, on budget and as designed. -Oversees and participates in the selection, training, scheduling and supervision of all Maintenance employees to make sure they are knowledgeable of and proficient in proper procedures including those involving safety issues. Ensures strict compliance with all federal, state and municipal labor laws as well as with any collective bargaining agreement(s) in force. -Manages employee performance utilizing all appropriate means including training, coaching, counseling and performance management. Addresses and fairly resolves employee problems including union grievances within the frameworks of the collective bargaining agreement and company policies. Participates in collective bargaining agreement negotiations. -Communicates division status to Vice President & General Manager on an ongoing basis, including operational issues, employee concerns, guest complaints, special requests, losses and any other unusual situations in order to maintain smooth operations. -Directs and participates in the the preparation of all labor, operating expense, capital and EWO budgets for the division. Monitors financial reports regularly and takes corrective action when needed. -Regularly and accurately reports to management the status of all projects being supervised. -Communicates with manufacturers and other outside vendors to resolve difficulties and to ensure the safest possible operation and maintenance of rides, attractions and equipment. Communicates with Cedar Fair Safety/Engineering on ride-related issues and to provide needed assistance. Researches, bids and oversees the procurement of materials and/or services involved in maintenance and construction projects. -Interfaces with (and may act as the Worlds of Fun representative with) various governmental agencies on a routine basis to ensure park's compliance with federal, state and local laws and regulations. These agencies include OSHA, EPA, Missouri Department of Natural Resources, and the Missouri Fire Safety Department, as well as the KCMO Planning & Development and Public Health Departments. -Develops and implements a plan to ensure that all park property, facilities, rides, landscape, and equipment are installed, maintained and, when necessary, repaired in a safe, reliable and cost effective manner. This includes: inspecting all areas of the parks to identify issues determining priorities determining materials needed and negotiating purchase terms assigning schedules selecting outside contractors Installing a preventative/predictive maintenance system so that safety and uptime are maximized. Ensuring the parts warehouse has the proper inventory levels. Establishing min/max levels to those parts inventories to maximize uptime. Ensuring all maintenance employees are properly trained to perform maintenance on the rides. This includes specialization, preventative maintenance and timely repairs of good quality. Qualifications: Strong interpersonal, verbal and written communication and analytic skills. Demonstrated mental and emotional capability to make sound decisions quickly during emergency situations. B.A. Engineering, Sciences, or Project Management 6-10 years of experience in theme/amusement/water park maintenance Extensive knowledge and understanding of electrical, mechanical, and structural maintenance including applicable codes Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Ability to work nights, weekends and holiday periods to meet business needs. Driver's License
Overview: To direct, oversee and coordinate all phases of maintenance and construction at Worlds of Fun, Oceans of Fun and Worlds of Fun Village including mechanical, electrical, HVAC, landscaping, electronic, carpentry, painting, fiberglassing, and plumbing. Responsibilities: -Participates in long-term construction planning for new park projects. Oversees all construction projects. Negotiates contracts for, schedules and coordinates contractors, engineers and architects supplying services and/or materials to ensure completion of maintenance and construction projects on time and within budget. Helps establish scope of work and makes sure contractors provide the required work in a timely manner. Coordinates details of construction projects with the directors and/or managers of other departments as appropriate. Works with Cedar Fair Corporate to make sure that projects are completed on time, on budget and as designed. -Oversees and participates in the selection, training, scheduling and supervision of all Maintenance employees to make sure they are knowledgeable of and proficient in proper procedures including those involving safety issues. Ensures strict compliance with all federal, state and municipal labor laws as well as with any collective bargaining agreement(s) in force. -Manages employee performance utilizing all appropriate means including training, coaching, counseling and performance management. Addresses and fairly resolves employee problems including union grievances within the frameworks of the collective bargaining agreement and company policies. Participates in collective bargaining agreement negotiations. -Communicates division status to Vice President & General Manager on an ongoing basis, including operational issues, employee concerns, guest complaints, special requests, losses and any other unusual situations in order to maintain smooth operations. -Directs and participates in the the preparation of all labor, operating expense, capital and EWO budgets for the division. Monitors financial reports regularly and takes corrective action when needed. -Regularly and accurately reports to management the status of all projects being supervised. -Communicates with manufacturers and other outside vendors to resolve difficulties and to ensure the safest possible operation and maintenance of rides, attractions and equipment. Communicates with Cedar Fair Safety/Engineering on ride-related issues and to provide needed assistance. Researches, bids and oversees the procurement of materials and/or services involved in maintenance and construction projects. -Interfaces with (and may act as the Worlds of Fun representative with) various governmental agencies on a routine basis to ensure park's compliance with federal, state and local laws and regulations. These agencies include OSHA, EPA, Missouri Department of Natural Resources, and the Missouri Fire Safety Department, as well as the KCMO Planning & Development and Public Health Departments. -Develops and implements a plan to ensure that all park property, facilities, rides, landscape, and equipment are installed, maintained and, when necessary, repaired in a safe, reliable and cost effective manner. This includes: inspecting all areas of the parks to identify issues determining priorities determining materials needed and negotiating purchase terms assigning schedules selecting outside contractors Installing a preventative/predictive maintenance system so that safety and uptime are maximized. Ensuring the parts warehouse has the proper inventory levels. Establishing min/max levels to those parts inventories to maximize uptime. Ensuring all maintenance employees are properly trained to perform maintenance on the rides. This includes specialization, preventative maintenance and timely repairs of good quality. Qualifications: Strong interpersonal, verbal and written communication and analytic skills. Demonstrated mental and emotional capability to make sound decisions quickly during emergency situations. B.A. Engineering, Sciences, or Project Management 6-10 years of experience in theme/amusement/water park maintenance Extensive knowledge and understanding of electrical, mechanical, and structural maintenance including applicable codes Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Ability to work nights, weekends and holiday periods to meet business needs. Driver's License
12/12/2025
Full time
Overview: To direct, oversee and coordinate all phases of maintenance and construction at Worlds of Fun, Oceans of Fun and Worlds of Fun Village including mechanical, electrical, HVAC, landscaping, electronic, carpentry, painting, fiberglassing, and plumbing. Responsibilities: -Participates in long-term construction planning for new park projects. Oversees all construction projects. Negotiates contracts for, schedules and coordinates contractors, engineers and architects supplying services and/or materials to ensure completion of maintenance and construction projects on time and within budget. Helps establish scope of work and makes sure contractors provide the required work in a timely manner. Coordinates details of construction projects with the directors and/or managers of other departments as appropriate. Works with Cedar Fair Corporate to make sure that projects are completed on time, on budget and as designed. -Oversees and participates in the selection, training, scheduling and supervision of all Maintenance employees to make sure they are knowledgeable of and proficient in proper procedures including those involving safety issues. Ensures strict compliance with all federal, state and municipal labor laws as well as with any collective bargaining agreement(s) in force. -Manages employee performance utilizing all appropriate means including training, coaching, counseling and performance management. Addresses and fairly resolves employee problems including union grievances within the frameworks of the collective bargaining agreement and company policies. Participates in collective bargaining agreement negotiations. -Communicates division status to Vice President & General Manager on an ongoing basis, including operational issues, employee concerns, guest complaints, special requests, losses and any other unusual situations in order to maintain smooth operations. -Directs and participates in the the preparation of all labor, operating expense, capital and EWO budgets for the division. Monitors financial reports regularly and takes corrective action when needed. -Regularly and accurately reports to management the status of all projects being supervised. -Communicates with manufacturers and other outside vendors to resolve difficulties and to ensure the safest possible operation and maintenance of rides, attractions and equipment. Communicates with Cedar Fair Safety/Engineering on ride-related issues and to provide needed assistance. Researches, bids and oversees the procurement of materials and/or services involved in maintenance and construction projects. -Interfaces with (and may act as the Worlds of Fun representative with) various governmental agencies on a routine basis to ensure park's compliance with federal, state and local laws and regulations. These agencies include OSHA, EPA, Missouri Department of Natural Resources, and the Missouri Fire Safety Department, as well as the KCMO Planning & Development and Public Health Departments. -Develops and implements a plan to ensure that all park property, facilities, rides, landscape, and equipment are installed, maintained and, when necessary, repaired in a safe, reliable and cost effective manner. This includes: inspecting all areas of the parks to identify issues determining priorities determining materials needed and negotiating purchase terms assigning schedules selecting outside contractors Installing a preventative/predictive maintenance system so that safety and uptime are maximized. Ensuring the parts warehouse has the proper inventory levels. Establishing min/max levels to those parts inventories to maximize uptime. Ensuring all maintenance employees are properly trained to perform maintenance on the rides. This includes specialization, preventative maintenance and timely repairs of good quality. Qualifications: Strong interpersonal, verbal and written communication and analytic skills. Demonstrated mental and emotional capability to make sound decisions quickly during emergency situations. B.A. Engineering, Sciences, or Project Management 6-10 years of experience in theme/amusement/water park maintenance Extensive knowledge and understanding of electrical, mechanical, and structural maintenance including applicable codes Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Ability to work nights, weekends and holiday periods to meet business needs. Driver's License
