Santander Holdings USA Inc
Washington, Washington DC
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/15/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
Location Name: Zebulon Park COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $15 per hour to $17 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
12/15/2025
Full time
Location Name: Zebulon Park COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $15 per hour to $17 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/15/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $18 per hour to $22 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
12/15/2025
Full time
COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $18 per hour to $22 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/15/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
Location Name: Parham Pointe COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $19 per hour to $19 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
12/15/2025
Full time
Location Name: Parham Pointe COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $19 per hour to $19 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
Location Name: Palmetto Club Apartments COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $18 per hour to $20 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
12/15/2025
Full time
Location Name: Palmetto Club Apartments COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $18 per hour to $20 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/15/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/15/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
Location Name: Avilla Buffalo Run COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $23 per hour to $23 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
12/15/2025
Full time
Location Name: Avilla Buffalo Run COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $23 per hour to $23 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/15/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
Location Name: Cedars at Rivers Bend COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $19 per hour to $21 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
12/15/2025
Full time
Location Name: Cedars at Rivers Bend COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $19 per hour to $21 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
Location Name: Ascent Apartments (UT) COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $20 per hour to $22 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
12/15/2025
Full time
Location Name: Ascent Apartments (UT) COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $20 per hour to $22 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/15/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
This role will float between multiple properties COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. Salary Range : $20 per hour to $25 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
12/15/2025
Full time
This role will float between multiple properties COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. MAINTENANCE TECHNICIAN The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. The Maintenance Technician is also responsible for the make-ready process in a manner consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager. Essential Duties & Responsibilities Community Maintenance Regular/daily onsite attendance is required Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner Ensure all repairs and replacements necessary for community common areas and units Assist with the scheduling and performance of all maintenance/repair-related turn events Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns Maintain preventative maintenance program that extends the life of the community while minimizing future repairs Responsible for understanding and following Asset key policy Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager Participate in on-call emergency at community Utilize property resources, equipment and supplies economically Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Projects a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community that the immediate supervisor delegates Education/experience High School Diploma or Equivalent Ability to understand and perform all on-site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical requirements While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies). The employee occasionally remains in a stationary position, often standing or sitting for prolonged periods. License/equipment Must have reliable transportation due to the emergency on-call requirement. Salary Range : $20 per hour to $25 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Building Maintenance,
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/15/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
US AMR-Jones Lang LaSalle Americas, Inc.
Austin, Texas
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Transform at JLL with your leadership experience as a Chief Operating Engineer on a technology client account! You will work as part of an engineering & facilities team at multi-million sq ft client portfolio with 3 data centers managed by JLL. This a is a client facing role that requires a well rounded engineering leader in a 24/7 critical operations. Location: North Austin / Round Rock, TX Schedule: onsite, Mon-Fri 7:00 AM - 3:00 PM with an on-call rotating schedule Reports to: Critical Environments Sr. Chief Engineer Additional Perks: company provided cell phone, laptop, cafeteria onsite, company provided uniforms, tools, & PPE, large engineering team, place to learn with different equipment and SME's. Estimated compensation for this position is: $40.05 - $49.04+ an hour paid bi-weekly The compensation range listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. The Chief Engineer - Critical Environments is responsible for supporting the Senior Chief Engineer and Engineering Manager in the safe, efficient operation of critical systems, including UPS systems, generators, raised floor environment, and associated infrastructure, as well as specialized support for labs and data center operations. This role emphasizes the reliability and longevity of critical systems, compliance with safety and environmental standards, and minimizing operational disruptions. The Chief Engineer will assist in protecting the value of the owner's assets and enhancing system performance, particularly in mission-critical environments. Principal Duties and Responsibilities: Task will include but not be limited to: Assures accurate time records of Operating Engineers and submits to payroll by processing deadlines. Tracks and justifies overtime worked by Operating Engineers, assuring that costs are well within budget parameters. Inspects physical conditions of data centers and equipment at least monthly. Prepares work orders for repairs and requisitions for replacement of equipment, as necessary. Reports deficiencies and action plan to solve problems to Senior Chief Engineer. Recommends measures to reduce or eliminate fire, safety, and environmental hazards. Cooperates with police, fire and civil defense authorities about problems affecting the data center(s). Orders and directs fire drills and emergency procedures. Devises fire protection programs and organizes and trains property team to carry out established procedures. Assists Senior Chief Engineer/Engineering Manager in coordination of tenant construction and capital improvements. Reviews project instructions and blueprints to ascertain test specifications, procedures, objectives, and test equipment, nature of technical problems and possible solutions such as redesign or substitution of material or parts. Cautions contractors regarding complaints about excessive noise, disorderly conduct or misuse of property. Maintains efficient use of energy in operating each data center by using sound energy management practices in the documented daily sequence of operations. Trains members of the team in the fundamentals of energy management. Works closely with general contractors and design engineers to incorporate automated systems with construction plan and identifies low cost/no cost energy conservation program. Ensures that the engineering team follows the property accounting procedures including the accurate completion of purchase orders, receiving reports, and service acknowledgments and the use of three competitive bids for all projects exceeding client(s)' guidelines. Performs and oversees tests of data center systems. Records test procedures and results, numerical and graphical data, and makes recommendations for changes in operations or test method. Assures proper recording of equipment readings, settings and status changes and noteworthy operating occurrences in appropriate logbooks. Recommends, justifies, develops and coordinates installation of projects which enhance the value of the client(s)' asset(s). Ensures the availability of adequate operating inventory of tools, equipment and supplies for the engineering team. This includes developing sources, evaluating suppliers, conducting quarterly vendor quality meetings as part of the Valued Vendor Program, performing periodic checks of inventories and creating purchase specifications and bid packages. Competitively bids and prepares all MEP service contracts to ensure high quality and cost-effective services. Assists the Senior Chief Engineer/Engineering Manager in developing/revising and coordinating implementation of emergency procedures manuals, contractor rules and regulations and tenant design criteria. All other duties as assigned. Supervisory Responsibilities: Directly supervise the lead operating engineers and operating engineers. Carries out supervisory responsibilities in accordance with the policies enumerated with Jones Lang LaSalle and applicable laws. Responsibilities include interviewing, hiring, and training employees. Planning, assigning, and directing work. Appraising performance. Rewarding and disciplining employees. Addressing complaints and resolving problems. Physical Requirements: Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including: Lifting a minimum of 50 lbs. Climbing stairs and navigating rooftops to access equipment. Using ladders up to 30 ft and working from heights. Ability to Climb a ladder with a 300-lb weight limit. Must be able to work different schedules. Must be able to work Holidays. Must be able to respond to site emergencies. Minimum Requirements: Education & Experience High School diploma or GED equivalent Five (5)+ years of JLL engineering experience or equivalent industry experience Three (3)+ years supervisory experience or experience as a Lead Engineer. Must possess a thorough knowledge of data center HVAC, electrical, plumbing, automation, and life safety/fire protection systems. Must have a thorough understanding of all data center related codes and standards. Must be able to professionally interact with tenants and contractors. Moderate knowledge of a variety of manual trades such as carpentry, electromechanical repair, etc. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes. Ability to write routine reports and correspondence. Ability to speak effectively before small groups of tenants or fellow employees. Other Skill and Abilities Ability to use drawings, specifications, shop math and various measuring or testing instruments. Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages recommended. Demonstration of leadership ability, presentation capabilities and organization skills. Preferred Requirements Previous military experience a plus to include Army Prime Power, Navy ET/Nuke, Air Force HVAC/Power Pro Electrician. Corrigo Experience. Service Now Experience. Raised floor environments are a plus Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship. Location: On-site -Austin, TX If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates . click apply for full job details
12/15/2025
Full time
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Transform at JLL with your leadership experience as a Chief Operating Engineer on a technology client account! You will work as part of an engineering & facilities team at multi-million sq ft client portfolio with 3 data centers managed by JLL. This a is a client facing role that requires a well rounded engineering leader in a 24/7 critical operations. Location: North Austin / Round Rock, TX Schedule: onsite, Mon-Fri 7:00 AM - 3:00 PM with an on-call rotating schedule Reports to: Critical Environments Sr. Chief Engineer Additional Perks: company provided cell phone, laptop, cafeteria onsite, company provided uniforms, tools, & PPE, large engineering team, place to learn with different equipment and SME's. Estimated compensation for this position is: $40.05 - $49.04+ an hour paid bi-weekly The compensation range listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. The Chief Engineer - Critical Environments is responsible for supporting the Senior Chief Engineer and Engineering Manager in the safe, efficient operation of critical systems, including UPS systems, generators, raised floor environment, and associated infrastructure, as well as specialized support for labs and data center operations. This role emphasizes the reliability and longevity of critical systems, compliance with safety and environmental standards, and minimizing operational disruptions. The Chief Engineer will assist in protecting the value of the owner's assets and enhancing system performance, particularly in mission-critical environments. Principal Duties and Responsibilities: Task will include but not be limited to: Assures accurate time records of Operating Engineers and submits to payroll by processing deadlines. Tracks and justifies overtime worked by Operating Engineers, assuring that costs are well within budget parameters. Inspects physical conditions of data centers and equipment at least monthly. Prepares work orders for repairs and requisitions for replacement of equipment, as necessary. Reports deficiencies and action plan to solve problems to Senior Chief Engineer. Recommends measures to reduce or eliminate fire, safety, and environmental hazards. Cooperates with police, fire and civil defense authorities about problems affecting the data center(s). Orders and directs fire drills and emergency procedures. Devises fire protection programs and organizes and trains property team to carry out established procedures. Assists Senior Chief Engineer/Engineering Manager in coordination of tenant construction and capital improvements. Reviews project instructions and blueprints to ascertain test specifications, procedures, objectives, and test equipment, nature of technical problems and possible solutions such as redesign or substitution of material or parts. Cautions contractors regarding complaints about excessive noise, disorderly conduct or misuse of property. Maintains efficient use of energy in operating each data center by using sound energy management practices in the documented daily sequence of operations. Trains members of the team in the fundamentals of energy management. Works closely with general contractors and design engineers to incorporate automated systems with construction plan and identifies low cost/no cost energy conservation program. Ensures that the engineering team follows the property accounting procedures including the accurate completion of purchase orders, receiving reports, and service acknowledgments and the use of three competitive bids for all projects exceeding client(s)' guidelines. Performs and oversees tests of data center systems. Records test procedures and results, numerical and graphical data, and makes recommendations for changes in operations or test method. Assures proper recording of equipment readings, settings and status changes and noteworthy operating occurrences in appropriate logbooks. Recommends, justifies, develops and coordinates installation of projects which enhance the value of the client(s)' asset(s). Ensures the availability of adequate operating inventory of tools, equipment and supplies for the engineering team. This includes developing sources, evaluating suppliers, conducting quarterly vendor quality meetings as part of the Valued Vendor Program, performing periodic checks of inventories and creating purchase specifications and bid packages. Competitively bids and prepares all MEP service contracts to ensure high quality and cost-effective services. Assists the Senior Chief Engineer/Engineering Manager in developing/revising and coordinating implementation of emergency procedures manuals, contractor rules and regulations and tenant design criteria. All other duties as assigned. Supervisory Responsibilities: Directly supervise the lead operating engineers and operating engineers. Carries out supervisory responsibilities in accordance with the policies enumerated with Jones Lang LaSalle and applicable laws. Responsibilities include interviewing, hiring, and training employees. Planning, assigning, and directing work. Appraising performance. Rewarding and disciplining employees. Addressing complaints and resolving problems. Physical Requirements: Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including: Lifting a minimum of 50 lbs. Climbing stairs and navigating rooftops to access equipment. Using ladders up to 30 ft and working from heights. Ability to Climb a ladder with a 300-lb weight limit. Must be able to work different schedules. Must be able to work Holidays. Must be able to respond to site emergencies. Minimum Requirements: Education & Experience High School diploma or GED equivalent Five (5)+ years of JLL engineering experience or equivalent industry experience Three (3)+ years supervisory experience or experience as a Lead Engineer. Must possess a thorough knowledge of data center HVAC, electrical, plumbing, automation, and life safety/fire protection systems. Must have a thorough understanding of all data center related codes and standards. Must be able to professionally interact with tenants and contractors. Moderate knowledge of a variety of manual trades such as carpentry, electromechanical repair, etc. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes. Ability to write routine reports and correspondence. Ability to speak effectively before small groups of tenants or fellow employees. Other Skill and Abilities Ability to use drawings, specifications, shop math and various measuring or testing instruments. Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages recommended. Demonstration of leadership ability, presentation capabilities and organization skills. Preferred Requirements Previous military experience a plus to include Army Prime Power, Navy ET/Nuke, Air Force HVAC/Power Pro Electrician. Corrigo Experience. Service Now Experience. Raised floor environments are a plus Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship. Location: On-site -Austin, TX If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates . click apply for full job details
US AMR-Jones Lang LaSalle Americas, Inc.
Cambridge, Massachusetts
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves - As a Project Mechanical Engineer at JLL, you will play a pivotal role in delivering exceptional mechanical engineering solutions that shape a brighter way for our clients and their built environments. You'll be responsible for the design, implementation, and oversight of mechanical systems across diverse commercial real estate projects, from concept through completion. Working within our culture of collaboration, you'll partner with multidisciplinary teams, clients, and contractors to ensure mechanical systems meet the highest standards of performance, efficiency, and sustainability. This role offers opportunities to strengthen and advance your career while contributing to innovative projects that transform how people experience their workspaces. You'll manage project timelines, budgets, and technical specifications while maintaining JLL's commitment to excellence and client satisfaction. This position supports Amgen within the biopharmaceutical industry. What is the day to day? Provide engineering technical leadership for capital improvement projects, including feasibility studies, project development, scope definition, and design reviews to ensure compliance with company standards and applicable laws Review and approve design packages, specifications, and turnover documentation while ensuring proper commissioning, qualification testing (OAT/FAT), and site acceptance procedures are followed Serve as primary liaison for all building-related issues and projects, coordinating with internal stakeholders, external vendors, and contractors to address maintenance and facility needs Oversee facility operations and maintenance improvements, developing strategies to optimize building systems performance and implementing industry best practices and upgrades Maintain comprehensive documentation for building systems, equipment, and maintenance procedures while ensuring all process diagrams and system drawings remain current and accurate Conduct Global Lifecycle Asset Management (GLAM) assessments and develop maintenance schedules, including cold-shutdown preventive maintenance activities and inventory requirements for critical parts Perform root cause analyses and develop corrective/preventative actions for technical problems, creating response flow charts and failure mode analyses to support operations Ensure compliance with safety regulations, building codes, environmental standards, and all applicable laws while maintaining required certifications and licenses Manage budgets and resources effectively to meet facility management objectives while providing capital justification and budget support for projects Support reliability-centered maintenance activities and provide technician training where appropriate to enhance operational capabilities and system understanding Required Qualifications: BA/BS in Mechanical Engineering, or other related engineering degrees. 4+ years' experience working in the mechanical engineering discipline, or equivalent combination of education and experience. Experience and knowledge of ASME, ASHRAE & NFPA requirements for compliance and system analysis. Demonstrated proficiency in facilities engineering focused in design/operation including HVAC, industrial central utility systems, purified water (RO/DI), steam, chilled water, and compressed gases. Preferred Qualifications: EIT, PE or related certifications Direct experience with regulated environments (e.g. GMP, OSHA, EPA, etc.) In-depth understanding of standards and practices developed by regulatory agencies. Ability to perform field work and troubleshoot mechanical devices. Ability to train and coach operations teams to work with and operate mechanical systems. Ability to work with multiple teams consisting of operational staff, client stakeholders, project managers, external engineers and architects, vendors, and subcontractors. Ability to diagnose, repair, and return mechanical systems back to efficient operation. Knowledge of programming, installation, start-up, troubleshooting, and repair of automation control systems is a plus. Location: On-site in Cambridge, MA This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship. Estimated compensation for this position: 115 000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Cambridge, MA Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.
12/15/2025
Full time
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves - As a Project Mechanical Engineer at JLL, you will play a pivotal role in delivering exceptional mechanical engineering solutions that shape a brighter way for our clients and their built environments. You'll be responsible for the design, implementation, and oversight of mechanical systems across diverse commercial real estate projects, from concept through completion. Working within our culture of collaboration, you'll partner with multidisciplinary teams, clients, and contractors to ensure mechanical systems meet the highest standards of performance, efficiency, and sustainability. This role offers opportunities to strengthen and advance your career while contributing to innovative projects that transform how people experience their workspaces. You'll manage project timelines, budgets, and technical specifications while maintaining JLL's commitment to excellence and client satisfaction. This position supports Amgen within the biopharmaceutical industry. What is the day to day? Provide engineering technical leadership for capital improvement projects, including feasibility studies, project development, scope definition, and design reviews to ensure compliance with company standards and applicable laws Review and approve design packages, specifications, and turnover documentation while ensuring proper commissioning, qualification testing (OAT/FAT), and site acceptance procedures are followed Serve as primary liaison for all building-related issues and projects, coordinating with internal stakeholders, external vendors, and contractors to address maintenance and facility needs Oversee facility operations and maintenance improvements, developing strategies to optimize building systems performance and implementing industry best practices and upgrades Maintain comprehensive documentation for building systems, equipment, and maintenance procedures while ensuring all process diagrams and system drawings remain current and accurate Conduct Global Lifecycle Asset Management (GLAM) assessments and develop maintenance schedules, including cold-shutdown preventive maintenance activities and inventory requirements for critical parts Perform root cause analyses and develop corrective/preventative actions for technical problems, creating response flow charts and failure mode analyses to support operations Ensure compliance with safety regulations, building codes, environmental standards, and all applicable laws while maintaining required certifications and licenses Manage budgets and resources effectively to meet facility management objectives while providing capital justification and budget support for projects Support reliability-centered maintenance activities and provide technician training where appropriate to enhance operational capabilities and system understanding Required Qualifications: BA/BS in Mechanical Engineering, or other related engineering degrees. 4+ years' experience working in the mechanical engineering discipline, or equivalent combination of education and experience. Experience and knowledge of ASME, ASHRAE & NFPA requirements for compliance and system analysis. Demonstrated proficiency in facilities engineering focused in design/operation including HVAC, industrial central utility systems, purified water (RO/DI), steam, chilled water, and compressed gases. Preferred Qualifications: EIT, PE or related certifications Direct experience with regulated environments (e.g. GMP, OSHA, EPA, etc.) In-depth understanding of standards and practices developed by regulatory agencies. Ability to perform field work and troubleshoot mechanical devices. Ability to train and coach operations teams to work with and operate mechanical systems. Ability to work with multiple teams consisting of operational staff, client stakeholders, project managers, external engineers and architects, vendors, and subcontractors. Ability to diagnose, repair, and return mechanical systems back to efficient operation. Knowledge of programming, installation, start-up, troubleshooting, and repair of automation control systems is a plus. Location: On-site in Cambridge, MA This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship. Estimated compensation for this position: 115 000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Cambridge, MA Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.
Santander Holdings USA Inc
Providence, Rhode Island
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/15/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. ASSISTANT COMMUNITY MANAGER The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities Financial Management Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently. Responsible for processing and reconciling daily all account receivables. Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions. Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income. Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable. Responsible for all end-of-the-month closing procedures and reporting. Maintain accurate and organized records; audit resident files to ensure accurate records. Responsible for walking units and posting all move-out charges, statements, and security deposit refunds. Personnel Management Regular/daily onsite attendance is required Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff. Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Promote harmony and quality job performance of staff through support and effective leadership. Ensure staff compliance and consistency with Company policies and procedures. Strategic Leasing Management Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date. Implement marketing strategies & systems put in place by the annual marketing plan. Deal with resident complaints, concerns, and requests to ensure resident satisfaction. Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) Effectively show, lease, and move in prospective residents. Administrative Management Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours) Assist with supervision of all business functions related to operations. Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.) Education/Experience High School Diploma or Equivalent; Bachelor's degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience. Ability to understand and perform all onsite software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned. The employee is frequently required to move about to accomplish tasks or move from one worksite to another. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $21 per hour to $25 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Social Services,
12/15/2025
Full time
COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. ASSISTANT COMMUNITY MANAGER The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities Financial Management Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently. Responsible for processing and reconciling daily all account receivables. Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions. Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income. Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable. Responsible for all end-of-the-month closing procedures and reporting. Maintain accurate and organized records; audit resident files to ensure accurate records. Responsible for walking units and posting all move-out charges, statements, and security deposit refunds. Personnel Management Regular/daily onsite attendance is required Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff. Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Promote harmony and quality job performance of staff through support and effective leadership. Ensure staff compliance and consistency with Company policies and procedures. Strategic Leasing Management Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date. Implement marketing strategies & systems put in place by the annual marketing plan. Deal with resident complaints, concerns, and requests to ensure resident satisfaction. Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) Effectively show, lease, and move in prospective residents. Administrative Management Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours) Assist with supervision of all business functions related to operations. Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.) Education/Experience High School Diploma or Equivalent; Bachelor's degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience. Ability to understand and perform all onsite software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned. The employee is frequently required to move about to accomplish tasks or move from one worksite to another. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $21 per hour to $25 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Social Services,