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director client service media
USAA
Customer Service Advisor
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/12/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director CPG Instore Media Sales
Quad Nashville, Tennessee
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Director CPG Sales is responsible for driving revenue growth for Quad's In-Store Connect media network for client by securing advertising partnerships with Consumer-Packaged Goods (CPG) brands. The individual will work closely with client's merchandising and digital teams to create and execute in store digital media programming. Key Responsibilities: Lead the sales strategy for the In Store Connect media network, working with designated grocery client, targeting CPG brands to maximize advertising revenue. Identify and pursue new business opportunities with CPG brands, establishing strong relationships with key decision-makers. Develop and maintain strategic partnerships with CPG brands, ensuring alignment with their marketing objectives and goals with client. Present and sell integrated in-store media solutions that leverage the capabilities of the In-Store Connect network and client's promotional ecosystem. Study market dynamics to identify trends, competitive landscape, and emerging opportunities within the CPG sector. Work closely with Quad's business development, marketing, and operations teams to deliver comprehensive advertising solutions. Maintain accurate revenue forecasts and pipeline reports, utilizing client's CRM tools to track and manage sales activities. Ensure exceptional customer service and support for client, addressing their needs and providing tailored advertising solutions. Monitor and analyze sales performance metrics, providing regular updates to senior leadership. Job Requirements: Education: Bachelor's degree in business, Marketing, or a related field. Experience: 10 years of experience in Digital Media or CPG sales. Knowledge, Skills & Abilities: Proven track record of driving sales growth and achieving revenue targets. Strong understanding of the CPG industry and in-store advertising. Excellent communication and presentation skills. Ability to build and maintain strong client relationships. Strategic thinker with the ability to develop and execute effective sales strategies. Proficiency in CRM tools, such as Salesforce. Highly organized and detail oriented. Ability to travel as required. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
03/11/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Director CPG Sales is responsible for driving revenue growth for Quad's In-Store Connect media network for client by securing advertising partnerships with Consumer-Packaged Goods (CPG) brands. The individual will work closely with client's merchandising and digital teams to create and execute in store digital media programming. Key Responsibilities: Lead the sales strategy for the In Store Connect media network, working with designated grocery client, targeting CPG brands to maximize advertising revenue. Identify and pursue new business opportunities with CPG brands, establishing strong relationships with key decision-makers. Develop and maintain strategic partnerships with CPG brands, ensuring alignment with their marketing objectives and goals with client. Present and sell integrated in-store media solutions that leverage the capabilities of the In-Store Connect network and client's promotional ecosystem. Study market dynamics to identify trends, competitive landscape, and emerging opportunities within the CPG sector. Work closely with Quad's business development, marketing, and operations teams to deliver comprehensive advertising solutions. Maintain accurate revenue forecasts and pipeline reports, utilizing client's CRM tools to track and manage sales activities. Ensure exceptional customer service and support for client, addressing their needs and providing tailored advertising solutions. Monitor and analyze sales performance metrics, providing regular updates to senior leadership. Job Requirements: Education: Bachelor's degree in business, Marketing, or a related field. Experience: 10 years of experience in Digital Media or CPG sales. Knowledge, Skills & Abilities: Proven track record of driving sales growth and achieving revenue targets. Strong understanding of the CPG industry and in-store advertising. Excellent communication and presentation skills. Ability to build and maintain strong client relationships. Strategic thinker with the ability to develop and execute effective sales strategies. Proficiency in CRM tools, such as Salesforce. Highly organized and detail oriented. Ability to travel as required. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Director CPG Instore Media Sales
Quad Atlanta, Georgia
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Director CPG Sales is responsible for driving revenue growth for Quad's In-Store Connect media network for client by securing advertising partnerships with Consumer-Packaged Goods (CPG) brands. The individual will work closely with client's merchandising and digital teams to create and execute in store digital media programming. Key Responsibilities: Lead the sales strategy for the In Store Connect media network, working with designated grocery client, targeting CPG brands to maximize advertising revenue. Identify and pursue new business opportunities with CPG brands, establishing strong relationships with key decision-makers. Develop and maintain strategic partnerships with CPG brands, ensuring alignment with their marketing objectives and goals with client. Present and sell integrated in-store media solutions that leverage the capabilities of the In-Store Connect network and client's promotional ecosystem. Study market dynamics to identify trends, competitive landscape, and emerging opportunities within the CPG sector. Work closely with Quad's business development, marketing, and operations teams to deliver comprehensive advertising solutions. Maintain accurate revenue forecasts and pipeline reports, utilizing client's CRM tools to track and manage sales activities. Ensure exceptional customer service and support for client, addressing their needs and providing tailored advertising solutions. Monitor and analyze sales performance metrics, providing regular updates to senior leadership. Job Requirements: Education: Bachelor's degree in business, Marketing, or a related field. Experience: 10 years of experience in Digital Media or CPG sales. Knowledge, Skills & Abilities: Proven track record of driving sales growth and achieving revenue targets. Strong understanding of the CPG industry and in-store advertising. Excellent communication and presentation skills. Ability to build and maintain strong client relationships. Strategic thinker with the ability to develop and execute effective sales strategies. Proficiency in CRM tools, such as Salesforce. Highly organized and detail oriented. Ability to travel as required. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
03/11/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Director CPG Sales is responsible for driving revenue growth for Quad's In-Store Connect media network for client by securing advertising partnerships with Consumer-Packaged Goods (CPG) brands. The individual will work closely with client's merchandising and digital teams to create and execute in store digital media programming. Key Responsibilities: Lead the sales strategy for the In Store Connect media network, working with designated grocery client, targeting CPG brands to maximize advertising revenue. Identify and pursue new business opportunities with CPG brands, establishing strong relationships with key decision-makers. Develop and maintain strategic partnerships with CPG brands, ensuring alignment with their marketing objectives and goals with client. Present and sell integrated in-store media solutions that leverage the capabilities of the In-Store Connect network and client's promotional ecosystem. Study market dynamics to identify trends, competitive landscape, and emerging opportunities within the CPG sector. Work closely with Quad's business development, marketing, and operations teams to deliver comprehensive advertising solutions. Maintain accurate revenue forecasts and pipeline reports, utilizing client's CRM tools to track and manage sales activities. Ensure exceptional customer service and support for client, addressing their needs and providing tailored advertising solutions. Monitor and analyze sales performance metrics, providing regular updates to senior leadership. Job Requirements: Education: Bachelor's degree in business, Marketing, or a related field. Experience: 10 years of experience in Digital Media or CPG sales. Knowledge, Skills & Abilities: Proven track record of driving sales growth and achieving revenue targets. Strong understanding of the CPG industry and in-store advertising. Excellent communication and presentation skills. Ability to build and maintain strong client relationships. Strategic thinker with the ability to develop and execute effective sales strategies. Proficiency in CRM tools, such as Salesforce. Highly organized and detail oriented. Ability to travel as required. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Director CPG Instore Media Sales
Quad Bentonville, Arkansas
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Director CPG Sales is responsible for driving revenue growth for Quad's In-Store Connect media network for client by securing advertising partnerships with Consumer-Packaged Goods (CPG) brands. The individual will work closely with client's merchandising and digital teams to create and execute in store digital media programming. Key Responsibilities: Lead the sales strategy for the In Store Connect media network, working with designated grocery client, targeting CPG brands to maximize advertising revenue. Identify and pursue new business opportunities with CPG brands, establishing strong relationships with key decision-makers. Develop and maintain strategic partnerships with CPG brands, ensuring alignment with their marketing objectives and goals with client. Present and sell integrated in-store media solutions that leverage the capabilities of the In-Store Connect network and client's promotional ecosystem. Study market dynamics to identify trends, competitive landscape, and emerging opportunities within the CPG sector. Work closely with Quad's business development, marketing, and operations teams to deliver comprehensive advertising solutions. Maintain accurate revenue forecasts and pipeline reports, utilizing client's CRM tools to track and manage sales activities. Ensure exceptional customer service and support for client, addressing their needs and providing tailored advertising solutions. Monitor and analyze sales performance metrics, providing regular updates to senior leadership. Job Requirements: Education: Bachelor's degree in business, Marketing, or a related field. Experience: 10 years of experience in Digital Media or CPG sales. Knowledge, Skills & Abilities: Proven track record of driving sales growth and achieving revenue targets. Strong understanding of the CPG industry and in-store advertising. Excellent communication and presentation skills. Ability to build and maintain strong client relationships. Strategic thinker with the ability to develop and execute effective sales strategies. Proficiency in CRM tools, such as Salesforce. Highly organized and detail oriented. Ability to travel as required. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
03/11/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Director CPG Sales is responsible for driving revenue growth for Quad's In-Store Connect media network for client by securing advertising partnerships with Consumer-Packaged Goods (CPG) brands. The individual will work closely with client's merchandising and digital teams to create and execute in store digital media programming. Key Responsibilities: Lead the sales strategy for the In Store Connect media network, working with designated grocery client, targeting CPG brands to maximize advertising revenue. Identify and pursue new business opportunities with CPG brands, establishing strong relationships with key decision-makers. Develop and maintain strategic partnerships with CPG brands, ensuring alignment with their marketing objectives and goals with client. Present and sell integrated in-store media solutions that leverage the capabilities of the In-Store Connect network and client's promotional ecosystem. Study market dynamics to identify trends, competitive landscape, and emerging opportunities within the CPG sector. Work closely with Quad's business development, marketing, and operations teams to deliver comprehensive advertising solutions. Maintain accurate revenue forecasts and pipeline reports, utilizing client's CRM tools to track and manage sales activities. Ensure exceptional customer service and support for client, addressing their needs and providing tailored advertising solutions. Monitor and analyze sales performance metrics, providing regular updates to senior leadership. Job Requirements: Education: Bachelor's degree in business, Marketing, or a related field. Experience: 10 years of experience in Digital Media or CPG sales. Knowledge, Skills & Abilities: Proven track record of driving sales growth and achieving revenue targets. Strong understanding of the CPG industry and in-store advertising. Excellent communication and presentation skills. Ability to build and maintain strong client relationships. Strategic thinker with the ability to develop and execute effective sales strategies. Proficiency in CRM tools, such as Salesforce. Highly organized and detail oriented. Ability to travel as required. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Client Service Manager
Quad Modesto, California
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Client Service Manager will lead and oversee complex, integrated marketing programs that span multiple projects, agencies, and client teams. This role is crucial in ensuring seamless integrated execution, aligning stakeholders and driving results for our clients. The ideal candidate is a strategic thinker, proactive problem solver, and influential leader with a strong client presence. The Client Service Manager is responsible for the day-to-day management and oversight of all projects within an integrated program. They partner with the execution, account, operations, and finance teams to coordinate deliverables and manage timelines across a large, integrated account. Key Responsibilities: Serve as the day-to-day partner to the client , co-leading the relationship and owning all pieces related to the management, coordination and orchestration of program delivery and execution (including review and approval of daily assets). Serve as the day-to-day partner to the partner agencies , co-leading the relationship and owning all pieces related to the management, coordination and orchestration of program delivery and execution. Partner with client to fill out briefs for internal execution (creative and media) Partner with Project Management on the creation and maintenance of project timelines, project plans and status documents. Act as escalation point for client concerns, and problem solve in partnership with Account Director. Develop detailed analysis of existing project plans and flag risks and solutions proactively. Facilitate all project kick-offs and resource management / staffing conversations. Lead creative team and account team integration to ensure teams are communicating effectively as it pertains to project guidelines, briefing materials and delivery expectations. Understand project financial management, including scope of work and estimate creation, OOP tracking, issuing purchase orders and vendor management. Ensure projects are successfully completed according to schedule and within the defined project budget. If projects are struggling for any reason, they must be able to crisis manage to navigate solutions. Responsible for mobilizing cross-functional teams for SOW creation, resource assignments and pricing. Safeguard client process directives and ensure both internal and external compliance. Job Requirements: Education: Bachelor's degree in Business Administration, Marketing, Project Management, or a related field and/or equivalent work experience Experience: 5+ years of program management experience leading large integrated marketing programs that cross multiple projects, agencies and client teams Knowledge, Skills & Abilities: Client-facing with a strong presence and ability to influence others and to get things done Agency experience supporting large, multi-disciplinary client projects Ability to lead projects autonomously, proactively identifying and mitigating risks Create strong relationships to motivate multi-disciplinary project team Deep media creative delivery experience across paid and owned integrated channels such as display ads, social media, email, radio, tv, direct mail, print and more Strong skill level with MS Office, including Word, Excel, PowerPoint, Outlook and Project Management tools Employees can be expected to be paid an annualized salary range of $85,000-$105,000, based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
03/11/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Client Service Manager will lead and oversee complex, integrated marketing programs that span multiple projects, agencies, and client teams. This role is crucial in ensuring seamless integrated execution, aligning stakeholders and driving results for our clients. The ideal candidate is a strategic thinker, proactive problem solver, and influential leader with a strong client presence. The Client Service Manager is responsible for the day-to-day management and oversight of all projects within an integrated program. They partner with the execution, account, operations, and finance teams to coordinate deliverables and manage timelines across a large, integrated account. Key Responsibilities: Serve as the day-to-day partner to the client , co-leading the relationship and owning all pieces related to the management, coordination and orchestration of program delivery and execution (including review and approval of daily assets). Serve as the day-to-day partner to the partner agencies , co-leading the relationship and owning all pieces related to the management, coordination and orchestration of program delivery and execution. Partner with client to fill out briefs for internal execution (creative and media) Partner with Project Management on the creation and maintenance of project timelines, project plans and status documents. Act as escalation point for client concerns, and problem solve in partnership with Account Director. Develop detailed analysis of existing project plans and flag risks and solutions proactively. Facilitate all project kick-offs and resource management / staffing conversations. Lead creative team and account team integration to ensure teams are communicating effectively as it pertains to project guidelines, briefing materials and delivery expectations. Understand project financial management, including scope of work and estimate creation, OOP tracking, issuing purchase orders and vendor management. Ensure projects are successfully completed according to schedule and within the defined project budget. If projects are struggling for any reason, they must be able to crisis manage to navigate solutions. Responsible for mobilizing cross-functional teams for SOW creation, resource assignments and pricing. Safeguard client process directives and ensure both internal and external compliance. Job Requirements: Education: Bachelor's degree in Business Administration, Marketing, Project Management, or a related field and/or equivalent work experience Experience: 5+ years of program management experience leading large integrated marketing programs that cross multiple projects, agencies and client teams Knowledge, Skills & Abilities: Client-facing with a strong presence and ability to influence others and to get things done Agency experience supporting large, multi-disciplinary client projects Ability to lead projects autonomously, proactively identifying and mitigating risks Create strong relationships to motivate multi-disciplinary project team Deep media creative delivery experience across paid and owned integrated channels such as display ads, social media, email, radio, tv, direct mail, print and more Strong skill level with MS Office, including Word, Excel, PowerPoint, Outlook and Project Management tools Employees can be expected to be paid an annualized salary range of $85,000-$105,000, based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Director CPG Instore Media Sales
Quad Philadelphia, Pennsylvania
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Director CPG Sales is responsible for driving revenue growth for Quad's In-Store Connect media network for client by securing advertising partnerships with Consumer-Packaged Goods (CPG) brands. The individual will work closely with client's merchandising and digital teams to create and execute in store digital media programming. Key Responsibilities: Lead the sales strategy for the In Store Connect media network, working with designated grocery client, targeting CPG brands to maximize advertising revenue. Identify and pursue new business opportunities with CPG brands, establishing strong relationships with key decision-makers. Develop and maintain strategic partnerships with CPG brands, ensuring alignment with their marketing objectives and goals with client. Present and sell integrated in-store media solutions that leverage the capabilities of the In-Store Connect network and client's promotional ecosystem. Study market dynamics to identify trends, competitive landscape, and emerging opportunities within the CPG sector. Work closely with Quad's business development, marketing, and operations teams to deliver comprehensive advertising solutions. Maintain accurate revenue forecasts and pipeline reports, utilizing client's CRM tools to track and manage sales activities. Ensure exceptional customer service and support for client, addressing their needs and providing tailored advertising solutions. Monitor and analyze sales performance metrics, providing regular updates to senior leadership. Job Requirements: Education: Bachelor's degree in business, Marketing, or a related field. Experience: 10 years of experience in Digital Media or CPG sales. Knowledge, Skills & Abilities: Proven track record of driving sales growth and achieving revenue targets. Strong understanding of the CPG industry and in-store advertising. Excellent communication and presentation skills. Ability to build and maintain strong client relationships. Strategic thinker with the ability to develop and execute effective sales strategies. Proficiency in CRM tools, such as Salesforce. Highly organized and detail oriented. Ability to travel as required. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
03/11/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Director CPG Sales is responsible for driving revenue growth for Quad's In-Store Connect media network for client by securing advertising partnerships with Consumer-Packaged Goods (CPG) brands. The individual will work closely with client's merchandising and digital teams to create and execute in store digital media programming. Key Responsibilities: Lead the sales strategy for the In Store Connect media network, working with designated grocery client, targeting CPG brands to maximize advertising revenue. Identify and pursue new business opportunities with CPG brands, establishing strong relationships with key decision-makers. Develop and maintain strategic partnerships with CPG brands, ensuring alignment with their marketing objectives and goals with client. Present and sell integrated in-store media solutions that leverage the capabilities of the In-Store Connect network and client's promotional ecosystem. Study market dynamics to identify trends, competitive landscape, and emerging opportunities within the CPG sector. Work closely with Quad's business development, marketing, and operations teams to deliver comprehensive advertising solutions. Maintain accurate revenue forecasts and pipeline reports, utilizing client's CRM tools to track and manage sales activities. Ensure exceptional customer service and support for client, addressing their needs and providing tailored advertising solutions. Monitor and analyze sales performance metrics, providing regular updates to senior leadership. Job Requirements: Education: Bachelor's degree in business, Marketing, or a related field. Experience: 10 years of experience in Digital Media or CPG sales. Knowledge, Skills & Abilities: Proven track record of driving sales growth and achieving revenue targets. Strong understanding of the CPG industry and in-store advertising. Excellent communication and presentation skills. Ability to build and maintain strong client relationships. Strategic thinker with the ability to develop and execute effective sales strategies. Proficiency in CRM tools, such as Salesforce. Highly organized and detail oriented. Ability to travel as required. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
USAA
Customer Service - Bank Sales & Service
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/10/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Customer Service Advisor
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/10/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal Medicine Physician Assistant
DOCTORS CHOICE PLACEMENT SERVICES, INC. Pittsburgh, Pennsylvania
Functional Medicine Nurse Practitioner/Physician Assistant Opportunity near Pittsburgh, PA Reports To: Medical Director/COO Position Overview: We are seeking an experienced and passionate Functional Medicine Nurse Practitioner or Physician Assistant to join our team. This role will deliver personalized care in functional, regenerative, and aesthetic medicine. The ideal candidate will have a deep commitment to holistic health, strong clinical knowledge, and a collaborative spirit. In addition to functional medicine responsibilities, this NP/PA will conduct all Good Faith Exams either virtually or in person prior to RN or Esthetician treatments, approve clients for services, and prescribe Valtrex as needed for cold sores. Core Responsibilities Daily Clinical Duties: Order and interpret functional medicine labs, including hormone panels, gut health tests, and genetic screenings. Manage hormone replacement therapy (HRT) for men and women. Address thyroid, adrenal, and metabolic conditions through integrative care plans. Provide medical weight loss, sexual wellness, hair restoration, and IV therapy services. Prescribe and manage peptides, medical cannabis/THC, customized supplements, and longevity therapies. Administer or supervise regenerative injections using PRP, PRF, exosomes, stem cells, or ozone. Develop comprehensive treatment plans in collaboration with diet and wellness coaches. Thoroughly chart all patient encounters daily using approved EMR platforms. Assist in Good Faith Exams virtually or in person for all patients prior to treatment by RNs or Estheticians. Chart on each client before they proceed with services. Approve or deny treatments based on the client's health status and treatment plan. Prescribe Valtrex or other necessary pre-treatment medications if applicable. Support continuity of care by ensuring follow-up visits and post-procedure check-ins are completed by the Guest Services team. Experienced Injector in Neurotoxin and Dermal Fillers, Lasers, etc. Operational & Administrative Expectations Ensure each patient receives an exceptional, safe, and sterile treatment experience. Abide by all protocols, health code standards, OSHA regulations, and HIPAA requirements. Monitor and help manage inventory and medical supply stock in your treatment area. Arrive minutes before your shift to prepare for the day. Clock in/out at the start and end of each shift. Maintain accurate service scheduling and ensure patients are booked appropriately. Participate in daily support tasks when a medical assistant is not assigned. Take initiative in contributing to practice growth, marketing, and protocol development. Ideal Candidate Qualifications: Licensed and in good standing as a Nurse Practitioner or Physician Assistant in the state of Pennsylvania 2+ years experience or certification in Functional/Integrative Medicine. Strong understanding of regenerative medicine and hormone therapy. Comfortable working independently and collaboratively. Professional, polished, warm, and patient-centered demeanor. Familiar with EMRs and tech-savvy with scheduling/communication systems. Willingness to grow on social media and participate in marketing efforts. Flexible and adaptable to a fast-paced, evolving clinical environment. Behavioral Traits: Self-motivated, passionate, and enthusiastic Strong time management and organizational skills Cheerful, team-oriented, and respectful Growth-minded and open to feedback Solutions-focused and calm under pressure Enjoys continuous learning and education Scheduling & Availability: Flexible schedule as agreed upon with COO. Four-week notice for vacation and time-off requests required. Responsible for adjusting schedule and rescheduling patients when taking time off. Team is proud to offer a collaborative, forward-thinking environment where your clinical expertise and passion for holistic care will make a meaningful difference in patients lives.
03/09/2026
Full time
Functional Medicine Nurse Practitioner/Physician Assistant Opportunity near Pittsburgh, PA Reports To: Medical Director/COO Position Overview: We are seeking an experienced and passionate Functional Medicine Nurse Practitioner or Physician Assistant to join our team. This role will deliver personalized care in functional, regenerative, and aesthetic medicine. The ideal candidate will have a deep commitment to holistic health, strong clinical knowledge, and a collaborative spirit. In addition to functional medicine responsibilities, this NP/PA will conduct all Good Faith Exams either virtually or in person prior to RN or Esthetician treatments, approve clients for services, and prescribe Valtrex as needed for cold sores. Core Responsibilities Daily Clinical Duties: Order and interpret functional medicine labs, including hormone panels, gut health tests, and genetic screenings. Manage hormone replacement therapy (HRT) for men and women. Address thyroid, adrenal, and metabolic conditions through integrative care plans. Provide medical weight loss, sexual wellness, hair restoration, and IV therapy services. Prescribe and manage peptides, medical cannabis/THC, customized supplements, and longevity therapies. Administer or supervise regenerative injections using PRP, PRF, exosomes, stem cells, or ozone. Develop comprehensive treatment plans in collaboration with diet and wellness coaches. Thoroughly chart all patient encounters daily using approved EMR platforms. Assist in Good Faith Exams virtually or in person for all patients prior to treatment by RNs or Estheticians. Chart on each client before they proceed with services. Approve or deny treatments based on the client's health status and treatment plan. Prescribe Valtrex or other necessary pre-treatment medications if applicable. Support continuity of care by ensuring follow-up visits and post-procedure check-ins are completed by the Guest Services team. Experienced Injector in Neurotoxin and Dermal Fillers, Lasers, etc. Operational & Administrative Expectations Ensure each patient receives an exceptional, safe, and sterile treatment experience. Abide by all protocols, health code standards, OSHA regulations, and HIPAA requirements. Monitor and help manage inventory and medical supply stock in your treatment area. Arrive minutes before your shift to prepare for the day. Clock in/out at the start and end of each shift. Maintain accurate service scheduling and ensure patients are booked appropriately. Participate in daily support tasks when a medical assistant is not assigned. Take initiative in contributing to practice growth, marketing, and protocol development. Ideal Candidate Qualifications: Licensed and in good standing as a Nurse Practitioner or Physician Assistant in the state of Pennsylvania 2+ years experience or certification in Functional/Integrative Medicine. Strong understanding of regenerative medicine and hormone therapy. Comfortable working independently and collaboratively. Professional, polished, warm, and patient-centered demeanor. Familiar with EMRs and tech-savvy with scheduling/communication systems. Willingness to grow on social media and participate in marketing efforts. Flexible and adaptable to a fast-paced, evolving clinical environment. Behavioral Traits: Self-motivated, passionate, and enthusiastic Strong time management and organizational skills Cheerful, team-oriented, and respectful Growth-minded and open to feedback Solutions-focused and calm under pressure Enjoys continuous learning and education Scheduling & Availability: Flexible schedule as agreed upon with COO. Four-week notice for vacation and time-off requests required. Responsible for adjusting schedule and rescheduling patients when taking time off. Team is proud to offer a collaborative, forward-thinking environment where your clinical expertise and passion for holistic care will make a meaningful difference in patients lives.
Client Service Manager
Quad Modesto, California
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Client Service Manager will lead and oversee complex, integrated marketing programs that span multiple projects, agencies, and client teams. This role is crucial in ensuring seamless integrated execution, aligning stakeholders and driving results for our clients. The ideal candidate is a strategic thinker, proactive problem solver, and influential leader with a strong client presence. The Client Service Manager is responsible for the day-to-day management and oversight of all projects within an integrated program. They partner with the execution, account, operations, and finance teams to coordinate deliverables and manage timelines across a large, integrated account. Key Responsibilities: Serve as the day-to-day partner to the client , co-leading the relationship and owning all pieces related to the management, coordination and orchestration of program delivery and execution (including review and approval of daily assets). Serve as the day-to-day partner to the partner agencies , co-leading the relationship and owning all pieces related to the management, coordination and orchestration of program delivery and execution. Partner with client to fill out briefs for internal execution (creative and media) Partner with Project Management on the creation and maintenance of project timelines, project plans and status documents. Act as escalation point for client concerns, and problem solve in partnership with Account Director. Develop detailed analysis of existing project plans and flag risks and solutions proactively. Facilitate all project kick-offs and resource management / staffing conversations. Lead creative team and account team integration to ensure teams are communicating effectively as it pertains to project guidelines, briefing materials and delivery expectations. Understand project financial management, including scope of work and estimate creation, OOP tracking, issuing purchase orders and vendor management. Ensure projects are successfully completed according to schedule and within the defined project budget. If projects are struggling for any reason, they must be able to crisis manage to navigate solutions. Responsible for mobilizing cross-functional teams for SOW creation, resource assignments and pricing. Safeguard client process directives and ensure both internal and external compliance. Job Requirements: Education: Bachelor's degree in Business Administration, Marketing, Project Management, or a related field and/or equivalent work experience Experience: 5+ years of program management experience leading large integrated marketing programs that cross multiple projects, agencies and client teams Knowledge, Skills & Abilities: Client-facing with a strong presence and ability to influence others and to get things done Agency experience supporting large, multi-disciplinary client projects Ability to lead projects autonomously, proactively identifying and mitigating risks Create strong relationships to motivate multi-disciplinary project team Deep media creative delivery experience across paid and owned integrated channels such as display ads, social media, email, radio, tv, direct mail, print and more Strong skill level with MS Office, including Word, Excel, PowerPoint, Outlook and Project Management tools Employees can be expected to be paid an annualized salary range of $85,000-$105,000, based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
03/09/2026
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Client Service Manager will lead and oversee complex, integrated marketing programs that span multiple projects, agencies, and client teams. This role is crucial in ensuring seamless integrated execution, aligning stakeholders and driving results for our clients. The ideal candidate is a strategic thinker, proactive problem solver, and influential leader with a strong client presence. The Client Service Manager is responsible for the day-to-day management and oversight of all projects within an integrated program. They partner with the execution, account, operations, and finance teams to coordinate deliverables and manage timelines across a large, integrated account. Key Responsibilities: Serve as the day-to-day partner to the client , co-leading the relationship and owning all pieces related to the management, coordination and orchestration of program delivery and execution (including review and approval of daily assets). Serve as the day-to-day partner to the partner agencies , co-leading the relationship and owning all pieces related to the management, coordination and orchestration of program delivery and execution. Partner with client to fill out briefs for internal execution (creative and media) Partner with Project Management on the creation and maintenance of project timelines, project plans and status documents. Act as escalation point for client concerns, and problem solve in partnership with Account Director. Develop detailed analysis of existing project plans and flag risks and solutions proactively. Facilitate all project kick-offs and resource management / staffing conversations. Lead creative team and account team integration to ensure teams are communicating effectively as it pertains to project guidelines, briefing materials and delivery expectations. Understand project financial management, including scope of work and estimate creation, OOP tracking, issuing purchase orders and vendor management. Ensure projects are successfully completed according to schedule and within the defined project budget. If projects are struggling for any reason, they must be able to crisis manage to navigate solutions. Responsible for mobilizing cross-functional teams for SOW creation, resource assignments and pricing. Safeguard client process directives and ensure both internal and external compliance. Job Requirements: Education: Bachelor's degree in Business Administration, Marketing, Project Management, or a related field and/or equivalent work experience Experience: 5+ years of program management experience leading large integrated marketing programs that cross multiple projects, agencies and client teams Knowledge, Skills & Abilities: Client-facing with a strong presence and ability to influence others and to get things done Agency experience supporting large, multi-disciplinary client projects Ability to lead projects autonomously, proactively identifying and mitigating risks Create strong relationships to motivate multi-disciplinary project team Deep media creative delivery experience across paid and owned integrated channels such as display ads, social media, email, radio, tv, direct mail, print and more Strong skill level with MS Office, including Word, Excel, PowerPoint, Outlook and Project Management tools Employees can be expected to be paid an annualized salary range of $85,000-$105,000, based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Director of Quality Management
Aiken Regional Medical Centers Aiken, South Carolina
Responsibilities Director of Quality Management Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing top quality and safe healthcare to the residents of Aiken and surrounding communities since 1917. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the American Heart Association for its treatment of heart attack, heart failure and Stroke, and most recently, coronary artery disease. Additionally, Aiken Regional provides comprehensive healthcare services such as behavioral health (Aurora Pavilion Behavioral Health), emergency medical care (main hospital and ER at Sweetwater), orthopedic surgeries, maternity, rehabilitation services(Hitchcock Rehabilitation Services), imaging, and wound care. Visit us online at: Director of Quality Management is responsible for the overall coordination and direction of activities associated with the Quality Outcomes Management Department. Responsibilities include continuous hospital preparation and compliance with regulatory agencies; facilitation of the hospital Performance Improvement Program with the goal of positively impacting the quality and efficiency of patient care. Duties: Maintains current knowledge of The Joint Commission Standards (TJC), definitions and intents. Assists with hospital-wide education regarding implementation of (TJC) Standards. Provides direction and facilitation of Standards Compliance Task Force in setting goals to meet compliance standards and improve hospital processes. Provides leadership and coordination of site visit, preparation for the (TJC) survey process Provides leadership and direction of the hospital Performance Improvement Program. Leadership and direction to QOM associates in collaboration of service lines toward improving patient outcomes and achieving goals of hospital business plan. Prepares departmental operational and capital budget on an annual basis. Performs functions related to the hiring and performance evaluation of associates in the QOM Department. Provides timely reports regarding PI activities, TJC and other regulatory standards, and other information as requested or appropriate, to hospital leaders. Provides leadership and support to the operation and utilization of various data management programs facilitated by QOM, i.e., quality software programs, ORYX initiative, and other systems, which manage medical staff performance data. Provides direction to department service lines in identifying appropriate strategies/outcome studies for improving quality and efficiency of patient care. Maintains collaborative relationship with medical staff with regard to communication of length of stay and other quality and efficiency criteria. Participates in various hospital, community, Corporate, or other committees and organizations as appropriate. Performs other Director-related duties as assigned by Administration. Other duties as assigned Benefit Highlights Sign On Bonuses for select positions Unlimited Employee Referral Bonus Program Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans Tuition/Certification Reimbursement after 6 months Culture of Excellence - Employee Recognition program Challenging and rewarding work environment Clinical Nursing Ladder opportunities SoFi Student Loan Refinancing program 401(K) with company match and discounted stock plan Career development opportunities within UHS and its 300+ Subsidiaries! More information is available on our Benefits Guest Website: About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit . From Fortune , 2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license. If you have any questions regarding this opportunity, please reach to Alisha Haywood, or . Qualifications Requirements: Education : Bachelors in Nursing, Masters preferred; Certification in Healthcare Quality (CPHQ) preferred. Experience: Previous, recent experience in Quality Outcomes in healthcare organization. Previous management experience. Current knowledge of regulatory compliance standards for healthcare organizations, including behavioral health; experience with accreditation processes. License or Registration Requirements: Six Sigma/Lean training preferred. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
03/01/2026
Full time
Responsibilities Director of Quality Management Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing top quality and safe healthcare to the residents of Aiken and surrounding communities since 1917. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the American Heart Association for its treatment of heart attack, heart failure and Stroke, and most recently, coronary artery disease. Additionally, Aiken Regional provides comprehensive healthcare services such as behavioral health (Aurora Pavilion Behavioral Health), emergency medical care (main hospital and ER at Sweetwater), orthopedic surgeries, maternity, rehabilitation services(Hitchcock Rehabilitation Services), imaging, and wound care. Visit us online at: Director of Quality Management is responsible for the overall coordination and direction of activities associated with the Quality Outcomes Management Department. Responsibilities include continuous hospital preparation and compliance with regulatory agencies; facilitation of the hospital Performance Improvement Program with the goal of positively impacting the quality and efficiency of patient care. Duties: Maintains current knowledge of The Joint Commission Standards (TJC), definitions and intents. Assists with hospital-wide education regarding implementation of (TJC) Standards. Provides direction and facilitation of Standards Compliance Task Force in setting goals to meet compliance standards and improve hospital processes. Provides leadership and coordination of site visit, preparation for the (TJC) survey process Provides leadership and direction of the hospital Performance Improvement Program. Leadership and direction to QOM associates in collaboration of service lines toward improving patient outcomes and achieving goals of hospital business plan. Prepares departmental operational and capital budget on an annual basis. Performs functions related to the hiring and performance evaluation of associates in the QOM Department. Provides timely reports regarding PI activities, TJC and other regulatory standards, and other information as requested or appropriate, to hospital leaders. Provides leadership and support to the operation and utilization of various data management programs facilitated by QOM, i.e., quality software programs, ORYX initiative, and other systems, which manage medical staff performance data. Provides direction to department service lines in identifying appropriate strategies/outcome studies for improving quality and efficiency of patient care. Maintains collaborative relationship with medical staff with regard to communication of length of stay and other quality and efficiency criteria. Participates in various hospital, community, Corporate, or other committees and organizations as appropriate. Performs other Director-related duties as assigned by Administration. Other duties as assigned Benefit Highlights Sign On Bonuses for select positions Unlimited Employee Referral Bonus Program Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans Tuition/Certification Reimbursement after 6 months Culture of Excellence - Employee Recognition program Challenging and rewarding work environment Clinical Nursing Ladder opportunities SoFi Student Loan Refinancing program 401(K) with company match and discounted stock plan Career development opportunities within UHS and its 300+ Subsidiaries! More information is available on our Benefits Guest Website: About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit . From Fortune , 2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license. If you have any questions regarding this opportunity, please reach to Alisha Haywood, or . Qualifications Requirements: Education : Bachelors in Nursing, Masters preferred; Certification in Healthcare Quality (CPHQ) preferred. Experience: Previous, recent experience in Quality Outcomes in healthcare organization. Previous management experience. Current knowledge of regulatory compliance standards for healthcare organizations, including behavioral health; experience with accreditation processes. License or Registration Requirements: Six Sigma/Lean training preferred. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Christus Health
Director Litigation - Risk Finance
Christus Health Irving, Texas
Description Summary: The Litigation Attorney is a junior attorney with litigation experience who will manage all stages of litigation and claims management, from management of service of process through case resolution. Primary responsibilities will direct supervision of two other team members, a paralegal and claims coordinator. The Litigation Attorney will oversee low to middle level risk claims and manage the work of the claims team members as well as outside counsel. The Litigation Attorney will provide timely response to claims, complaints, subpoenas and other service of process; legal research; review and drafting of pleadings and discovery responses, claim summaries, executive reporting, mediation/trial and other litigation-related events; e-discovery and legal holds management; and other activities under the supervision of more senior attorneys relating to all phases of litigation from pre-trial investigation through mediation, settlements, verdict or appeal. Responsibilities: Work with VP of Litigation and other attorneys in the daily management of pre-litigation and litigation pertaining to a broad range of litigation, pre-litigation and other claim management matters for the entire enterprise including professional liability, general liability, regulatory matters and commercial litigation. Direct management of 2 associates (Paralegal and Claims Coordinator) Monitor and manage service of process, filings, subpoenas and a variety of other legal service documents served on the entire enterprise. Monitor and assist with legal demands, preservation demands, legal holds and the collection of e-discovery, medical or billing records as needed. Draft, review and management of various agreements and other documents related to claims management, pre-litigation and litigation matters. Draft, review and interact with internal and outside counsel as well as internal clients working on discovery projects, retrieval of ESI, reviewing discovery responses, draft motions and other litigation related filings. Draft correspondence to regional clients and/or outside counsel related to a variety of topics. Monitor and manage confidential and proprietary databases and documents utilized by litigation team department. Work and collaborate with internal clients across the enterprise to manage claims at various levels including claim resolution and settlement closings. Communication with outside counsel and internal leadership and staff regarding various matters. Conduct legal document research, retrieving information, and investigations. Assist with various projects, such as subpoena responses, coordination of witness appearances, participation in deposition and trial preparation and collection of, hold and retrieval of e-discovery. Assist in drafting correspondence related to subpoena, legal holds, preservation demand and various other communications with both internal clients and outside counsel. Assist with claim team coordination, claims reviews, weekly meetings. Attend mediation/trial and reporting related to same. Travel to regional clients as needed in connection with meetings, mediation or trials. Travel 25-40% Build positive relationships within team, with entity contacts, internal contacts, senior leaders, directors, and office work team as necessary to perform duties and to achieve results. Requirements: Education/Skills Juris Doctor. Prefer curriculum with focus on litigation or trial advocacy. 5-10 years of Legal experience in firm or corporate setting. Litigation experience required. Experience At least 5 years' experience in legal or litigation setting, preferably related to hospital, provider or healthcare matters. Excellent organization, writing and interpersonal skills, with the ability to take detailed notes. Ability to analyze discovery responses, understand motion practice, and interact with outside counsel. Ability to prepare/send correspondence for the entity. Drafting of legal holds, affidavits and other legal documents. Organizational skills with the ability to handle priority projects simultaneously within tight deadlines and is proactive in preventing problems, good follow through on projects/issues, and an attention to detail. Ability to handle confidential information and PHI in a mature, professional, and completely confidential manner. Proficiency in Word, database management, and Excel as well as legal research on Lexis/Westlaw. Knowledge of e-discovery platforms and working with same. Licenses, Registrations, or Certifications Licensure and in good standing to practice in Texas (preferred) or in another State, with the ability to become licensed in Texas within one year of hire. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
03/01/2026
Full time
Description Summary: The Litigation Attorney is a junior attorney with litigation experience who will manage all stages of litigation and claims management, from management of service of process through case resolution. Primary responsibilities will direct supervision of two other team members, a paralegal and claims coordinator. The Litigation Attorney will oversee low to middle level risk claims and manage the work of the claims team members as well as outside counsel. The Litigation Attorney will provide timely response to claims, complaints, subpoenas and other service of process; legal research; review and drafting of pleadings and discovery responses, claim summaries, executive reporting, mediation/trial and other litigation-related events; e-discovery and legal holds management; and other activities under the supervision of more senior attorneys relating to all phases of litigation from pre-trial investigation through mediation, settlements, verdict or appeal. Responsibilities: Work with VP of Litigation and other attorneys in the daily management of pre-litigation and litigation pertaining to a broad range of litigation, pre-litigation and other claim management matters for the entire enterprise including professional liability, general liability, regulatory matters and commercial litigation. Direct management of 2 associates (Paralegal and Claims Coordinator) Monitor and manage service of process, filings, subpoenas and a variety of other legal service documents served on the entire enterprise. Monitor and assist with legal demands, preservation demands, legal holds and the collection of e-discovery, medical or billing records as needed. Draft, review and management of various agreements and other documents related to claims management, pre-litigation and litigation matters. Draft, review and interact with internal and outside counsel as well as internal clients working on discovery projects, retrieval of ESI, reviewing discovery responses, draft motions and other litigation related filings. Draft correspondence to regional clients and/or outside counsel related to a variety of topics. Monitor and manage confidential and proprietary databases and documents utilized by litigation team department. Work and collaborate with internal clients across the enterprise to manage claims at various levels including claim resolution and settlement closings. Communication with outside counsel and internal leadership and staff regarding various matters. Conduct legal document research, retrieving information, and investigations. Assist with various projects, such as subpoena responses, coordination of witness appearances, participation in deposition and trial preparation and collection of, hold and retrieval of e-discovery. Assist in drafting correspondence related to subpoena, legal holds, preservation demand and various other communications with both internal clients and outside counsel. Assist with claim team coordination, claims reviews, weekly meetings. Attend mediation/trial and reporting related to same. Travel to regional clients as needed in connection with meetings, mediation or trials. Travel 25-40% Build positive relationships within team, with entity contacts, internal contacts, senior leaders, directors, and office work team as necessary to perform duties and to achieve results. Requirements: Education/Skills Juris Doctor. Prefer curriculum with focus on litigation or trial advocacy. 5-10 years of Legal experience in firm or corporate setting. Litigation experience required. Experience At least 5 years' experience in legal or litigation setting, preferably related to hospital, provider or healthcare matters. Excellent organization, writing and interpersonal skills, with the ability to take detailed notes. Ability to analyze discovery responses, understand motion practice, and interact with outside counsel. Ability to prepare/send correspondence for the entity. Drafting of legal holds, affidavits and other legal documents. Organizational skills with the ability to handle priority projects simultaneously within tight deadlines and is proactive in preventing problems, good follow through on projects/issues, and an attention to detail. Ability to handle confidential information and PHI in a mature, professional, and completely confidential manner. Proficiency in Word, database management, and Excel as well as legal research on Lexis/Westlaw. Knowledge of e-discovery platforms and working with same. Licenses, Registrations, or Certifications Licensure and in good standing to practice in Texas (preferred) or in another State, with the ability to become licensed in Texas within one year of hire. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Physician / Internal Medicine / Florida / Locum or Permanent / Internal Medicine Physician Job
Acuity Professional Placement Solutions Sarasota, Florida
Location: Sarasota, Florida Type: Direct Hire Job Physician / Internal Medicine / Outpatient We are seeking a qualified Internal Medicine Physician for an immediate opening at their health care center. Our Client is a physician-owned primary care-based group practice and admits patients to three of their major medical centers. Our Client offers the following benefits: $200,000-$210,000 Annual Salary, based on experience First 2 years: Base Salary $200,000 for outpatient only. Should physician opt-in to evening inpatient call schedule, base salary is increased to $210,000. Physician may earn additional compensation via productivity bonus Compensation for IM shareholders range from $218,675 to over $400,000 401(k): 3% of employees salary up to the first $250,000 earned 3 Weeks of vacation and 1 week for CME CME up to 2,500 per year Relocation Assistance Available Physician / Internal Medicine / Outpatient About Us Our Client offers opportune health care services in multiple counties. Our Client has earned high praise from their patients because of their comfortable and comprehensive ambulatory day surgery services. Physician / Internal Medicine / Outpatient Job Responsibilities and Requirements The Internal Medicine Physician is responsible under the direction of the Medical Director. The Internal Medicine Physician delivers primary care commensurate with training and experience to all patients. Additional responsibilities and requirements for the Internal Medicine Physician includes: M F: 8am 5pm 1 to 3 Nights per month Patients seen per day Board Certified Internal medicine Residents will be considered Location Siesta Key is the number one beach in the United States, with its quartz white sands and upscale St. Armand's circle you will have unlimited access to. Are you looking for a nightlife? Come see the best theatrical productions and intimate concerts at the Van Wezel theatre. No matter what you are looking for, Sarasota, FL has it! If you are interested you can apply at: Apply Now More Info The post Internal Medicine Physician appeared first on Acuity Healthcare .
02/23/2026
Full time
Location: Sarasota, Florida Type: Direct Hire Job Physician / Internal Medicine / Outpatient We are seeking a qualified Internal Medicine Physician for an immediate opening at their health care center. Our Client is a physician-owned primary care-based group practice and admits patients to three of their major medical centers. Our Client offers the following benefits: $200,000-$210,000 Annual Salary, based on experience First 2 years: Base Salary $200,000 for outpatient only. Should physician opt-in to evening inpatient call schedule, base salary is increased to $210,000. Physician may earn additional compensation via productivity bonus Compensation for IM shareholders range from $218,675 to over $400,000 401(k): 3% of employees salary up to the first $250,000 earned 3 Weeks of vacation and 1 week for CME CME up to 2,500 per year Relocation Assistance Available Physician / Internal Medicine / Outpatient About Us Our Client offers opportune health care services in multiple counties. Our Client has earned high praise from their patients because of their comfortable and comprehensive ambulatory day surgery services. Physician / Internal Medicine / Outpatient Job Responsibilities and Requirements The Internal Medicine Physician is responsible under the direction of the Medical Director. The Internal Medicine Physician delivers primary care commensurate with training and experience to all patients. Additional responsibilities and requirements for the Internal Medicine Physician includes: M F: 8am 5pm 1 to 3 Nights per month Patients seen per day Board Certified Internal medicine Residents will be considered Location Siesta Key is the number one beach in the United States, with its quartz white sands and upscale St. Armand's circle you will have unlimited access to. Are you looking for a nightlife? Come see the best theatrical productions and intimate concerts at the Van Wezel theatre. No matter what you are looking for, Sarasota, FL has it! If you are interested you can apply at: Apply Now More Info The post Internal Medicine Physician appeared first on Acuity Healthcare .
Physician / Administration / Massachusetts / Locum or Permanent / VP o
Acuity Professional Placement Solutions Salem, Massachusetts
Location: Salem, Massachusetts Type: Direct Hire Job #687 VP of Performance / Performance Improvement / Outpatient We are seeking a qualified VP of Performance for an immediate opening. Performance Improvement will plan and manage the systems and essential patient services that are integral to the daily operations of our company with a focus on strong, successful and sustained collaboration with clinical staff and on improving and maximizing organizational efficiency and effectiveness. The VPPI will work in partnership with the President and Chief Executive Officer (CEO) and the Leadership Team to translate business vision and strategy into performance improvement strategies to set and achieve goals and will jointly focus on performance, cost containment and revenue generation. Our Client offers the following benefits: $100,000 - $130,000 annual salary (based on experience) Health, Vision, & Dental (Employer contributes 75%) PTO-200 Hours 40 Hours of Floating Holiday Time 6 Paid Holidays 403(b) Retirement Plan VP of Performance / Performance Improvement / Outpatient Job Responsibilities The VP of Performance will be responsible for the following Quality Assurance/Performance Improvement activities related to smooth and efficient operational performance: nursing; essential patient services; data collection and analysis; and patient safety and confidentiality.. Provide leadership in NSCH's operational systems performance and translate vision and strategy into tactics designed to build/support/sustain infrastructure to achieve the vision Develop, plan and direct efforts to improve efficiency and effectiveness and to achieve goals for financial performance, quality and regulatory adherence Ensure compliance with governmental agencies and regulations (including MA Department of Public Health, NCQA, PCMH, OSHA, HIPAA) Develop and direct operating policies to support overall organization goals and objectives Maintain and improve NSCH systems and procedures for accurately collecting and organizing data for program reporting and management decision-making Work with Leadership Team to develop and execute key performance indicators of NSCH's operational processes VP of Performance / Performance Improvement / Outpatient Job Requirements Specific qualifications for the VP of Performance role include: Bachelor's Degree required , advanced degree preferred Fluent in Spanish a plus 5+ years of outpatient clinical experience required (RN, NP, PA) 4+ years of senior level community health center experience Experience successfully developing, leading and managing large projects Experience with and training in quality improvement methodologies (Lean or Six Sigma) Experience in developing and managing budgets preferred Experience leading director-level staff Strong communication and interpersonal skills, with commitment to establishing a safe and respectful environment for team members Ability to work in a culturally diverse environment Demonstrated interpersonal relationship skills If you are interested in this position apply at: #GD Apply Now More Info The post VP of Performance / Performance Improvement / Outpatient appeared first on Acuity Healthcare .
09/13/2020
Full time
Location: Salem, Massachusetts Type: Direct Hire Job #687 VP of Performance / Performance Improvement / Outpatient We are seeking a qualified VP of Performance for an immediate opening. Performance Improvement will plan and manage the systems and essential patient services that are integral to the daily operations of our company with a focus on strong, successful and sustained collaboration with clinical staff and on improving and maximizing organizational efficiency and effectiveness. The VPPI will work in partnership with the President and Chief Executive Officer (CEO) and the Leadership Team to translate business vision and strategy into performance improvement strategies to set and achieve goals and will jointly focus on performance, cost containment and revenue generation. Our Client offers the following benefits: $100,000 - $130,000 annual salary (based on experience) Health, Vision, & Dental (Employer contributes 75%) PTO-200 Hours 40 Hours of Floating Holiday Time 6 Paid Holidays 403(b) Retirement Plan VP of Performance / Performance Improvement / Outpatient Job Responsibilities The VP of Performance will be responsible for the following Quality Assurance/Performance Improvement activities related to smooth and efficient operational performance: nursing; essential patient services; data collection and analysis; and patient safety and confidentiality.. Provide leadership in NSCH's operational systems performance and translate vision and strategy into tactics designed to build/support/sustain infrastructure to achieve the vision Develop, plan and direct efforts to improve efficiency and effectiveness and to achieve goals for financial performance, quality and regulatory adherence Ensure compliance with governmental agencies and regulations (including MA Department of Public Health, NCQA, PCMH, OSHA, HIPAA) Develop and direct operating policies to support overall organization goals and objectives Maintain and improve NSCH systems and procedures for accurately collecting and organizing data for program reporting and management decision-making Work with Leadership Team to develop and execute key performance indicators of NSCH's operational processes VP of Performance / Performance Improvement / Outpatient Job Requirements Specific qualifications for the VP of Performance role include: Bachelor's Degree required , advanced degree preferred Fluent in Spanish a plus 5+ years of outpatient clinical experience required (RN, NP, PA) 4+ years of senior level community health center experience Experience successfully developing, leading and managing large projects Experience with and training in quality improvement methodologies (Lean or Six Sigma) Experience in developing and managing budgets preferred Experience leading director-level staff Strong communication and interpersonal skills, with commitment to establishing a safe and respectful environment for team members Ability to work in a culturally diverse environment Demonstrated interpersonal relationship skills If you are interested in this position apply at: #GD Apply Now More Info The post VP of Performance / Performance Improvement / Outpatient appeared first on Acuity Healthcare .
FreedomPay
Sr. Software Architect
FreedomPay Philadelphia, PA
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.   We are currently seeking a seasoned Sr. Software Architect with experience in the Microsoft technology stack (.NET, C#, SQL) and various other technologies. In this full-time, salaried position, they will join a team of world class architects, engineers and developers solving complex problems.   This position will have multiple responsibilities including solution architecting and software design of complex systems. The right candidate will be comfortable with systems integration and have experience bringing sub-systems together into a single system. The software architect must be able to leverage various frameworks, patterns, and tools. They will have shared accountability for the quality of the solution and ensure seamless integration and implementations. This position will report to the Director of Software Architecture. Job Responsibilities Analyze and understand client’s technology environment including system process and data flows, integrations, interactions and dependencies, and conceptual designs Understand and participate in the entirety of the enterprise architecture, systems, services, platforms, and technology Participate in business requirements gathering activities with project managers, business systems analysts, and other architects Conduct white board design sessions with clients, both internal and external Architect complex software solutions using business requirements and produce appropriate artifacts such as functional and operational requirements, and software prototypes Present/communicate the architecture and software solutions to key stake holders, team members, and developers Understanding of architectural design patterns, their strengths and weaknesses, and when it’s appropriate to use them Work within Scrum teams to create Epics and Development Requests and provide estimates Follow, enforce, and contribute to technical and coding standards and approaches to promote reuse and consistency Facilitate and conduct regular code reviews to ensure best demonstrated practices and proper architecture Collaborate with the QA team to ensure proper test plan, test coverage, test execution, and defect remediation Provide expertise and oversight to developers for solution delivery, from a technical/architecture perspective Required Skills and Experience At least a BS/BA Degree in MIS, Computer Science, Engineering, or related field A minimum of 10 years experience as a Software Developer/Engineer/Architect A minimum of 2 years experience in high volume transactional processing environments including multi-threaded services and service bus implementations (preferably financial or payment related industry) Strong English written and verbal interpersonal communication skills Broad experience with Microsoft technology stack, as well as an understanding of competitive technologies .NET and Visual Studio C#, ASP.NET, strong object-oriented experience Web services; WCF, SOA, RESTful services MVC 3+, Entity Framework, nHibernate, JavaScript, jQuery, Knockout, Ajax, LINQ, JSON, CSS, XML, NUnit, Spring.NET SQL 20012+, Oracle 10+ Cloud services and platforms such as AWS, Azure, etc. Service bus and event hub architecture CICD with team city, octopus deploy, etc. Git, Bitbucket, SVN, Artifactory, NuGet, Docker Containerization Strong database design and performance experience Experience designing systems that handle large amounts of secure data Experience developing, designing, and architecting the properly sized solutions for small, medium and large complex software and database systems within large enterprise environments that include complex system integrations and processes; successfully communicating conceptual ideas and design rationale to build consensus Abstract thinking skills and employing experience and knowledge to create innovative solutions Experience architecting mobile and distributed applications and platforms including complex distributed service environments (SOA, distributed windows applications and services, and SDK’s) An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers and our development teams. Experience developing Multithreaded services (windows services) Resolve technical problems, disputes, and make tradeoffs as appropriate Manage risk identification and risk mitigation strategies associated with the architecture Ensure the architecture is sustainable, deployable, and secure Excellent multi-tasking skills, managing multiple initiatives at one time in a fast-paced environment Strong MS Office, Project and Visio skills Travel may be required (U.S. and International) Desired Skills and Experience Experience with Xamarin, Objective C, iOS, Android and Win phone platforms Experience with strategies for migration to microservices and Service Fabric in a brownfield environment Technical competence in other programming languages such as C, C++, and Java As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, 401K with company match, commission sharing plan, and a modern working environment. All positions must be able to successfully pass a background check as well as a credit check.
06/20/2020
Full time
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.   We are currently seeking a seasoned Sr. Software Architect with experience in the Microsoft technology stack (.NET, C#, SQL) and various other technologies. In this full-time, salaried position, they will join a team of world class architects, engineers and developers solving complex problems.   This position will have multiple responsibilities including solution architecting and software design of complex systems. The right candidate will be comfortable with systems integration and have experience bringing sub-systems together into a single system. The software architect must be able to leverage various frameworks, patterns, and tools. They will have shared accountability for the quality of the solution and ensure seamless integration and implementations. This position will report to the Director of Software Architecture. Job Responsibilities Analyze and understand client’s technology environment including system process and data flows, integrations, interactions and dependencies, and conceptual designs Understand and participate in the entirety of the enterprise architecture, systems, services, platforms, and technology Participate in business requirements gathering activities with project managers, business systems analysts, and other architects Conduct white board design sessions with clients, both internal and external Architect complex software solutions using business requirements and produce appropriate artifacts such as functional and operational requirements, and software prototypes Present/communicate the architecture and software solutions to key stake holders, team members, and developers Understanding of architectural design patterns, their strengths and weaknesses, and when it’s appropriate to use them Work within Scrum teams to create Epics and Development Requests and provide estimates Follow, enforce, and contribute to technical and coding standards and approaches to promote reuse and consistency Facilitate and conduct regular code reviews to ensure best demonstrated practices and proper architecture Collaborate with the QA team to ensure proper test plan, test coverage, test execution, and defect remediation Provide expertise and oversight to developers for solution delivery, from a technical/architecture perspective Required Skills and Experience At least a BS/BA Degree in MIS, Computer Science, Engineering, or related field A minimum of 10 years experience as a Software Developer/Engineer/Architect A minimum of 2 years experience in high volume transactional processing environments including multi-threaded services and service bus implementations (preferably financial or payment related industry) Strong English written and verbal interpersonal communication skills Broad experience with Microsoft technology stack, as well as an understanding of competitive technologies .NET and Visual Studio C#, ASP.NET, strong object-oriented experience Web services; WCF, SOA, RESTful services MVC 3+, Entity Framework, nHibernate, JavaScript, jQuery, Knockout, Ajax, LINQ, JSON, CSS, XML, NUnit, Spring.NET SQL 20012+, Oracle 10+ Cloud services and platforms such as AWS, Azure, etc. Service bus and event hub architecture CICD with team city, octopus deploy, etc. Git, Bitbucket, SVN, Artifactory, NuGet, Docker Containerization Strong database design and performance experience Experience designing systems that handle large amounts of secure data Experience developing, designing, and architecting the properly sized solutions for small, medium and large complex software and database systems within large enterprise environments that include complex system integrations and processes; successfully communicating conceptual ideas and design rationale to build consensus Abstract thinking skills and employing experience and knowledge to create innovative solutions Experience architecting mobile and distributed applications and platforms including complex distributed service environments (SOA, distributed windows applications and services, and SDK’s) An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers and our development teams. Experience developing Multithreaded services (windows services) Resolve technical problems, disputes, and make tradeoffs as appropriate Manage risk identification and risk mitigation strategies associated with the architecture Ensure the architecture is sustainable, deployable, and secure Excellent multi-tasking skills, managing multiple initiatives at one time in a fast-paced environment Strong MS Office, Project and Visio skills Travel may be required (U.S. and International) Desired Skills and Experience Experience with Xamarin, Objective C, iOS, Android and Win phone platforms Experience with strategies for migration to microservices and Service Fabric in a brownfield environment Technical competence in other programming languages such as C, C++, and Java As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, 401K with company match, commission sharing plan, and a modern working environment. All positions must be able to successfully pass a background check as well as a credit check.

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