24 jobs found

JOB DESCRIPTION The Customer Service / Tech Support Rep - Financial (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Service / Tech Support Rep - Financial, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Rep - Financial working from home, you will: Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Offer additional products and/or services Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep - Financial (Remote) role include: Strong focus on building customer relationships 1+ year of customer service experience Technical support experience preferred Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong problem-solving skills with the ability to ask probing questions to come to a resolution Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $15/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." JOB AVAILABILITY: We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

Elevate Your Career with Zander At Zander, we believe top talent deserves top pay. We offer industry-leading compensation packages and a supportive, dynamic work environment designed to help you succeed and grow. As a 100-year-old company experiencing remarkable growth year over year, we offer stability and opportunities in a thriving market. And our carrier representation is the broadest in the industry, meaning you'll have everything you need to excel in your role and deliver the best solutions for our clients. Why Zander? Free, Top-Quality Leads : No cold calling! We provide exclusive, pre-qualified leads to set you up for success, at no cost to you. Unmatched Compensation: Industry-Leading Salary + Performance Incentives Guaranteed Comp Increases 401(k) Match : Benefit from a 5% dollar-for-dollar company match. Financial Growth : As part of our Employee Stock Ownership Plan (ESOP), all employees join in our success through the distribution of company ownership shares. Currently, 30% of our team members have share values exceeding $500,000! Outstanding Benefits: Medical, Dental, Life, & Disability Insurance : 100% employer-paid. Generous HSA Contributions : Enjoy substantial company contributions. Paid Time Off : 3 weeks of PTO plus holidays. Hybrid Schedule Career Advancement : We promote from within and offer leadership opportunities. Your Role: Educating clients so that they understand the value of the services our company provides Conducting front-line underwriting and quoting Serving as a subject matter expert and guide to families seeking coverage Helping clients secure personal insurance and identity theft protection Who You Are: Sales Pro : You have a proven track record in sales and a passion for helping clients. Motivated and Ambitious : You thrive in a fast-paced environment and are driven to exceed targets. Customer-focused : You excel at understanding client needs and providing tailored insurance solutions. Tech-Savvy : You have the tools and ability to work from home effectively. Licensed: You have a P&C license Note: Nashville-based hires will work in-office during training. While this role is posted as hybrid, full-time remote arrangements may be available for experienced Personal Lines Account Managers who reside in Tennessee outside the Nashville area, based on location and business needs. ESSENTIAL FUNCTIONS: These essential functions are representative of those that must be met by an employee to successfully perform the physical aspects of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Use of office equipment including personal computer, multiple screens, printer, fax machine, scanner and telephone; The employee is occasionally required to use hands and fingers to operate, handle, and reach; Specific vision abilities required by this job include close vision and the ability to adjust focus; Communicate effectively in English, writing and verbally in person, via email, video meetings and telephone; Communicate effectively via telephone for extended periods of time, up to 7 hours per day; Ability to pay attention, listen actively, analyze problems and evaluate options, focused on task, multi-task, decision making, and engage appropriately; Ability to appropriately handle stress in a fast-paced environment and interact appropriately with others; Sit & stand for extended periods of time up to 7 hours per day; Must be able to walk up and down stairs (there are no elevators in the 2-story main office Building); Physical, consistent attendance during normal working hours within a standard 40-hour workweek, as many of the job duties are time sensitive and most effectively and efficiently resolved only through required immediate communication; additional hours may be required; The noise level in the work environment is usually moderate to loud. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved. COMMUNICATION NOTICE As part of our hiring process, we may contact candidates by text message for interview reminders or scheduling updates. By applying, you consent to receiving job related text messages from Zander Insurance. If you prefer not to receive texts, you can reply STOP at any time to opt out. PI06a564ef0f8f-5468

Description: Are you ready to take your career in public accounting leadership to the next level? At BJM Group, we're more than just an accounting firm we're a growing network of professionals who value teamwork, innovation, and community impact. We're seeking an experienced CPA to lead our Clearwater, FL office. This is a unique opportunity to guide a talented team, shape client experiences, and drive growth in a supportive, collaborative environment. Why Join BJM Group? Positive, dynamic culture with a clear path for career advancement Company-paid professional development, certifications, and memberships Dollar-for-dollar 401(k) match up to 4% (immediately vested!) Company sponsored Employee Assistance Program (EAP) We offer a comprehensive health benefits package through United Healthcare to support your well-being Generous PTO (up to 27 days), 8 paid holidays, year-end week off, and half-day Fridays outside of tax season As the Branch Manager you'll oversee daily operations, coach, hire and inspire your team, strengthen current client relationships and build new ones, and implement strategies to drive performance revenue and review. We're looking for a leader with: 5+ years of public accounting management experience Active CPA or EA Certification required Ability to be onsite leading the team to success Ability to network and build clientele Excellent leadership, client service, and communication skills Requirements: At BJM Group, we believe in empowering leaders to grow their careers while maintaining work-life balance. If you're motivated to lead with integrity and make a lasting impact, we'd love to hear from you. Title: Tax Manager Accountant/Branch Manager Location: Clearwater, FL (Onsite) Salary: DOE BJM Group and BJM Employer Inc. are Equal Opportunity Employers committed to a workplace free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected status under applicable laws. Accommodations are available for applicants with disabilities. PI28b936c9dd33-9130

The Health and Welfare Council of Long Island (HWCLI) is a private, not for profit, health and human services planning, research/public education and advocacy organization that serves as the umbrella for public and non-profit agencies serving Long Island's poor and vulnerable individuals and families. The Health Equity Alliance of Long Island (HEALI) is Long Island's Social Care Network (SCN) of community-based organizations (CBOs) and healthcare providers building a person centric model that integrates healthcare, social care, and behavioral health care. HWCLI is the lead entity for the HEALI Social Care Network. The SCN brings together social service and health care providers from across Nassau and Suffolk counties through identification, care coordination, integration, and provision of tailored funding to provide enhanced healthcare equity. JOB ANNOUNCEMENT: Communications Associate, Social Care Network HWCLI seeks an energetic, passionate, and socially conscious individual to support the HWCLI and HEALI missions. The Communications Associate supports the ongoing development and execution of outreach and marketing communications, including content development and visual design, working under the direction of the Communications Manager and Senior Director of Operations. This role plays a key part in helping the social care network turn communications strategy into action, supporting meaningful engagement and building impact across Long Island communities. Responsibilities include: Support marketing and outreach by preparing print and digital communications for social care network clients and provider partners. Design on-brand graphics and visual assets for digital and print communications, including social media posts, flyers, and toolkits. Assist with the design, preparation, and distribution of weekly newsletter. Support the production of social media content by creating platform-appropriate visuals, adapting approved messaging, and publishing posts in alignment with established guidelines and content schedules. Draft and adapt short-form content (emails, social posts, flyers, announcements) based on approved messaging. Adapt existing templates and materials to support new outreach needs, ensuring consistency with brand guidelines. Assist with meeting planning, including invitations, reminders, and follow-up communications. Support documentation and organization of communications assets and outreach materials. Monitor success of communications campaigns to identify and maximize effective communication strategies. Utilize the established HEALI SCN brand platform Other duties as assigned. Qualifications, Required Skills and Experience: Bachelor's degree in marketing, communications, public relations, or closely related field or significant equivalent work experience required. Minimum 2 years of relevant work experience required, with an emphasis on visual and graphic design. Demonstrated ability to create clear, on-brand visual assets for digital and print communications, including social media graphics, flyers, and toolkits. Experience preparing assets for multiple formats and channels (email, social media, web, print). Experience working with email marketing tools (i.e. Constant Contact) strongly preferred. Excellent oral and written communication skills Fluency in Canva or similar tool Fluency in Social Media Platforms and working understanding of analytics Ability to develop communication that supports cross-cultural engagement and messaging that supports diversity, equity, and belonging Ability to work as part of a team and follow established branding, communication, and approval guidelines, while communicating ideas for improvement. Ability to build constructive working relationships with internal and external partners Strong interpersonal skills, independently resourceful and thrives in a remote environment Proficient with MS Office and various business software Benefits: Medical, Dental and Vision Insurance Coverage Retirement plan with Employer match after 1-year, disability insurance, flexible spending accounts, paid time-off Hybrid work environment, ability to travel to office and local partners required Opportunity to work in a dynamic environment on a new state-wide initiative to improve health equity Schedule: Monday - Friday HWCLI is an equal opportunity employer. PIc371bb7bcba5-0827

CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Case Manager who want to make an impact in the lives of others. The Case Manager possess social service and engagement skills and an ability to promote a culturally sensitive, performance-driven culture to meet child welfare programmatic goals. Essential Functions: Supports the case management supervisor in promoting efforts to achieve team and performance goals Maintains a caseload of children and families and ensures dependency milestones are achieved timely and with a high degree of quality. Accepts cases assigned by unit supervisor and assesses the safety of children in their primary residence within two working days of case transfer staffing and with identified parents. Completes a Family Assessment within 15 working days of case transfer staffing. Negotiate and develop a case plan through Family Team Conferencing based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately documents all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submits service requests to the lead agency and provides clients with timely referrals to services. Develops and maintains knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintains regular contact with service providers and documents service progress in FSFN. Complete and submit court documentation within required time frames. Prepares for, attends, and participates in all court activities as necessary. Arrange for, attend, and participate in individual case staffings as necessary. Completes and presents at all required staffings. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective care-givers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport and supervise children as needed. Ensure that all Independent Living functions are completed as required Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat customers, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Team Work: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses; obtain and maintain child welfare certification through Florida Certification Board. Confidentiality: Adhere to all confidentiality rules. On-Call: Perform on-call responsibilities as assigned. Carry an active cell-phone at all times during regularly scheduled work hours and during on call hours. Immediately respond to all calls. Other Functions: Perform other related duties and special assignments as required. Physical Requirements: Must have a high level of energy, be adaptable to irregular hours, be flexible to rotate on-call as needed, be able to travel as needed. Valid driver's license and appropriate auto liability insurance required. Education: Must possess a Bachelor's degree in a Human Services field. Degree in Social Work preferred. Experience: Must have a minimum of one year of relevant experience and achieve child welfare certification within one year of hire. Skills: Excellent written and verbal communication skills. Possess leadership skills to help drive team goals Ability to remain professional and composed in a fast-paced, high stress work environment Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to type 45 words per minute. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports directly to and follows directives of Case Management Supervisor. Works cooperatively with Program Director, other Case Managers and Supervisors, placement staff, Protective Investigators, Child Welfare Legal staff and agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

FINANCIAL CRIMES ANALYST II WHAT IS THE OPPORTUNITY? Under the direction of the BSA Manager, responsible for the Business and data analysis, requirements gathering, risk and impact assessments, internal control development and monitoring, supporting model changes, developing reports, and tracking metrics. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Supports Model, Analytics, Data and Innovation within CNB Financial Crimes Compliance Carries out compliance monitoring, risk and impact assessments, requirements gathering, business and data analysis, report development, change testing and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Analyzes, escalated and remediates issues and concerns related to BSA, AML, OFAC and the USA Patriot Act, including findings identified in risk assessments, internal audits and/or regulatory examinations. Analyzes and evaluates compliance risks, identifies gaps and deficiencies in related BSA functions, and recommends changes to policies, procedures and processes to reasonably ensure risk- based and appropriate controls are instigated and maintained. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Designs, develops and maintains reports, identifies new meaningful metrics, monitors model performance and provides status updates. Defines and documents requirements for model changes, supports technical development and conducts testing. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience with financial crimes-related activity, such as Transaction Monitoring, KYC, EDD, Sanctions, Financial Crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Experience developing Tableau reports. Relevant financial crimes certification preferred (Certified Anti-Money Laundering Specialist- CAMS, Certified Fraud Examiner-CFE, Certified Financial Crime Specialist- CFCS). Working knowledge of banking operations and government regulations. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Basic ability to query databases and analyze data required. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $ 55,000-$95,000 . Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Job Description: POSITION SUMMARY The Route Sales Representative, reporting directly to the Branch Manager, is responsible for managing product deliveries and overseeing inventory at customer locations. This role typically includes 20-30 customer stops per day and requires working in varying weather and driving conditions. In addition to delivery responsibilities, the Route Sales Representative plays a key role in driving business growth by fostering repeat business and generating new sales opportunities. This route will cover Fargo and part of Grand Forks. ESSENTIAL DUTIES AND RESPONSIBILITIES PRIMARY RESPONSIBILITIES Safely deliver a full range of cryogenic and gaseous cylinders to customer locations. Replenish empty customer tanks of all sizes. Tanks may be located indoors or outside. Adhere to all established procedures for the safe handling, transport, and delivery of products. Operate motor vehicle to transport Hazardous Material and equipment safely. Drive carefully and obey all traffic laws Respond to emergency situations promptly and professionally, following established protocols Monitor and manage customers' inventory of industrial gases and consumables to ensure uninterrupted supply. Act as a liaison to Account Managers by providing regular updates on customer progress and activity. Communicate customer concerns or issues promptly to the Account Manager for resolution. Resolve customer issues regarding products or equipment malfunctions. Maintain good working relationships by ensuring that customers receive the best customer service. Communicate with appropriate staff, accurately track product and delivery information, and create and maintain a variety of records and documents. Complete pre-trip and post trip inspection of vehicle. Record and maintain accurate sales and delivery paperwork Document incidents communicate concerns to appropriate staff and give to supervisor immediately for investigation. Work with customers to service and restock inventory in a timely and professional manner. Restock Vendor-Managed Inventory (VMI) and vending machines with required products. Perform minor preventive maintenance on vehicles and inform supervisor as appropriate for other maintenance needed for vehicles. Perform minor preventive maintenance such as ensuring appropriate tire pressure, adding washer fluid, clean mirrors, etc. Wash and clean interior including disposing of garbage. Take vehicles to garage for maintenance and repairs as scheduled. Perform emergency repairs to vehicles on the road or get assistance as appropriate. Ensure proper care in the use and maintenance of equipment and supplies and promote continuous improvement of workplace safety. Generate new and repeat sales by making recommendations to prospects and clients of various solutions the company offers to their current needs. Provide timely, accurate, competitive pricing while striving to maintain maximum profit margin. Determine customer requirements and expectations in order to recommend appropriate solutions. Proactively recommend services needed by customers to increase satisfaction and improve transaction profitability. Provide exceptional customer service to all prospects and clients whether on the phone, in person or through electronic communications.

BUSINESS CONTROLS ANALYST I WHAT IS THE OPPORTUNITY? This position will work directly with the City National Bank's ("CNB") Business Control Managers ("BCM"s) and Business Control Senior Analyst and or Lead for Consumer Banking and will partner with the Risk Framework leadership team. Responsibilities will encompass understanding controls required for compliance with applicable regulations, identification of relevant issues, solution design, design of required controls and monitoring, leveraging industry practices and coordination with colleagues across the organization.This role is expected to contribute constructively and balance challenges, supporting alignment of business objectives with CNB's risk appetite and established limits. WHAT WILL YOU DO? Responsible for the support in development and implementation of compliance-related assessments, programs, development of controls to aid in implementation of regulation, rules, and risk management requirements. Analyze, evaluate and periodically review relevant compliance and risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices. Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts/implications to the business line. Support on Control Standards to ensure compliance-related controls are documented in line with the standards Participate in execution of essential risk program functions, including Compliance Risk Assessments, Key Risk Indicators (KRI) review, Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units. Coordinate 2LOD Review & Challenge interactions with LOB, engage with 2LOD Compliance Testing (including RBC) to provide sufficient guidance and support during the testing period Assist with the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to Entertainment Banking activities (focus on Compliance-related controls) Coordinate with 1st LOD Testing team to understand observations related to compliance controls and ensure appropriate actions are documented to remediate gaps Act as the business teams' liaison for business line risk management, compliance activities, legal engagement, and internal or external audits. Act as a liaison representing Business Control Office at internal meetings; establishing and cultivating strong working relationships with all stakeholders. Attend meetings with and/or in place of SVP BCO, provide feedback and escalate decision. Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success. Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message. Prioritize organizational risk management objectives. Participate in special projects as necessary. Facilitate audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree 2+ years within or related to financial services Additional Qualifications 2 years in a role requiring complex problem solving Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., Defining and deconstructing problems Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $60,500 to $104,500. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

BUSINESS CONTROLS ANALYST I WHAT IS THE OPPORTUNITY? This position will work directly with the City National Bank's ("CNB") Business Control Managers ("BCM"s) and Business Control Senior Analyst and or Lead for Consumer Banking and will partner with the Risk Framework leadership team. Responsibilities will encompass understanding controls required for compliance with applicable regulations, identification of relevant issues, solution design, design of required controls and monitoring, leveraging industry practices and coordination with colleagues across the organization.This role is expected to contribute constructively and balance challenges, supporting alignment of business objectives with CNB's risk appetite and established limits. WHAT WILL YOU DO? Responsible for the support in development and implementation of compliance-related assessments, programs, development of controls to aid in implementation of regulation, rules, and risk management requirements. Analyze, evaluate and periodically review relevant compliance and risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices. Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts/implications to the business line. Support on Control Standards to ensure compliance-related controls are documented in line with the standards Participate in execution of essential risk program functions, including Compliance Risk Assessments, Key Risk Indicators (KRI) review, Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units. Coordinate 2LOD Review & Challenge interactions with LOB, engage with 2LOD Compliance Testing (including RBC) to provide sufficient guidance and support during the testing period Assist with the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to Entertainment Banking activities (focus on Compliance-related controls) Coordinate with 1st LOD Testing team to understand observations related to compliance controls and ensure appropriate actions are documented to remediate gaps Act as the business teams' liaison for business line risk management, compliance activities, legal engagement, and internal or external audits. Act as a liaison representing Business Control Office at internal meetings; establishing and cultivating strong working relationships with all stakeholders. Attend meetings with and/or in place of SVP BCO, provide feedback and escalate decision. Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success. Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message. Prioritize organizational risk management objectives. Participate in special projects as necessary. Facilitate audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree 2+ years within or related to financial services Additional Qualifications 2 years in a role requiring complex problem solving Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., Defining and deconstructing problems Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $60,500 to $104,500. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

BUSINESS CONTROLS ANALYST I WHAT IS THE OPPORTUNITY? This position will work directly with the City National Bank's ("CNB") Business Control Managers ("BCM"s) and Business Control Senior Analyst and or Lead for Consumer Banking and will partner with the Risk Framework leadership team. Responsibilities will encompass understanding controls required for compliance with applicable regulations, identification of relevant issues, solution design, design of required controls and monitoring, leveraging industry practices and coordination with colleagues across the organization.This role is expected to contribute constructively and balance challenges, supporting alignment of business objectives with CNB's risk appetite and established limits. WHAT WILL YOU DO? Responsible for the support in development and implementation of compliance-related assessments, programs, development of controls to aid in implementation of regulation, rules, and risk management requirements. Analyze, evaluate and periodically review relevant compliance and risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices. Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts/implications to the business line. Support on Control Standards to ensure compliance-related controls are documented in line with the standards Participate in execution of essential risk program functions, including Compliance Risk Assessments, Key Risk Indicators (KRI) review, Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units. Coordinate 2LOD Review & Challenge interactions with LOB, engage with 2LOD Compliance Testing (including RBC) to provide sufficient guidance and support during the testing period Assist with the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to Entertainment Banking activities (focus on Compliance-related controls) Coordinate with 1st LOD Testing team to understand observations related to compliance controls and ensure appropriate actions are documented to remediate gaps Act as the business teams' liaison for business line risk management, compliance activities, legal engagement, and internal or external audits. Act as a liaison representing Business Control Office at internal meetings; establishing and cultivating strong working relationships with all stakeholders. Attend meetings with and/or in place of SVP BCO, provide feedback and escalate decision. Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success. Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message. Prioritize organizational risk management objectives. Participate in special projects as necessary. Facilitate audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree 2+ years within or related to financial services Additional Qualifications 2 years in a role requiring complex problem solving Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., Defining and deconstructing problems Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $60,500 to $104,500. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

HEAD OF WEALTH MANAGEMENT COMPLIANCE CITY NATIONAL BANK WHAT IS THE OPPORTUNITY? The Head of City National Bank's (CNB) Wealth Management Compliance business, which include investment advisory businesses, broker dealer activities, as well as trust and fiduciary activities. Advisory activities are executed both out of the Bank as well as through two Registered Investment Advisors, RBC Securities and RBC Rochdale. The trust and fiduciary activities occur both through RBC Trust Company (Delaware) as well as through its national bank charter. The Head of WM Compliance will oversee compliance activities for this division while promoting a strong culture of ethics, compliance, and integrity. Additionally, the Head of WM Compliance will partner with RBC Centers of Excellence on compliance programs and oversight related to Surveillance, Licensing, Conflicts, Funds and Broker Dealer Compliance. As a business line operating out of entities that are direct and indirect subsidiaries of CNB, a national bank regulated by the Office of the Comptroller of the Currency (OCC), and Royal Bank of Canada (RBC) in the U.S., which operates out of a bank holding company regulated by the Federal Reserve, and with activities subject to FINRA and the SEC, it will be critical for the Head of WM Compliance to balance regulatory expectations across various regulatory regimes. Further, as a member of the US Capital Markets and Wealth Management team, the CNB Head of WM Compliance will help drive synergy across the US and leverage best practices. WHAT WILL YOU DO? Advance compliance programs that focus on regulatory requirements across applicable regulatory regimes, including: the Investment Advisers Act of 1940, the Investment Company Act of 1940, the Securities Act of 1933, Securities Exchange Act of 1934, and OCC Regulation 9. Foster a strong culture of compliance with senior management and business partners Oversee and challenge as appropriate front line compliance risk taking activity, including in alignment with OCC's Heightened Standards and the Federal Reserve's Enhanced Prudential Standards as applicable. Provide advice and guidance to the CNB Wealth Management and Private Banking businesses, seeking to become a trusted advisor. Implement independent risk management routines to assure proper alignment exists with SEC and FINRA expectations, and in conjunction with RBC US Compliance Practices and the RBC Wealth Management Compliance teams. Oversee compliance management activity within the firm's RIA program, specifically, including ongoing maintenance of firm's Form ADV, Parts 1 and 2 as well as regular and periodic updates. Leveraging RBC's US shared service, provide oversight of firm and agent registration and licensing for broker dealers and registered investment adviser Provide periodic reporting to CNB, RBC and subsidiary boards with respect to matters of compliance Provide proactive compliance advice ,support and coverage to the Wealth Management and Private Banking businesses to help ensure regulatory and policy matters are well understood and effectively managed Evaluate and oversee internal controls to ensure their adequacy and effectiveness with respect to compliance risks and requirements Prioritize compliance activities toward areas identified as having the highest levels of compliance risk to the company Perform periodic risk assessments of business and operational activities to identify compliance gaps and potential exposure Establish topic and job-specific compliance training for officers and employees Partner with business units to remediate compliance findings and issues, including those identified in internal and external examinations and audits Facilitate audits and exams related to Compliance for the Wealth Management and Private Banking businesses Integrate activities with other departments to accomplish common goals. Maintain up-to-date knowledge of industry best practices to further develop effective compliance policies and procedures and programs Provide leadership with CNB affiliates to assure efficient operations as well as full compliance. Elevate and escalate material issues and concerns to both Compliance senior management and business senior management as appropriate. Perform other duties as may be requested by City National Bank's Chief Compliance Officer or by the RBC VP of Global Capital Markets and U.S. Investment Management-Broker Dealer Compliance Complies fully policies and procedures as well as all regulatory requirements WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 10 years of wealth management compliance experience, including investment/asset management/broker dealer/fiduciary/trust experience in a banking or investment environment required. Minimum 5 years of management experience required Additional Qualifications FINRA Series 7: General Securities Rep preferred Advanced knowledge of the Investment Advisers Act of 1940, the Investment Company Act of 1940, the Securities Act of 1933, and Securities Exchange Act of 1934 is required, with knowledge of bank non-deposit investment product requirements, OCC Regulation 9, and ERISA regulations. Knowledge and ability to reinforce a strong culture of compliance and provide independent challenge to senior management and business partners. Ability to develop and implement appropriate policies and procedures and compel others to adhere to them. Must possess excellent verbal and written communications skills sufficient to interact with all levels of Adviser and Fund Personnel, clients, vendors, etc. Ability to write policies and create compliance disclosures. Working knowledge of Microsoft office programs (Word, Excel, Power Point). Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs. For Banking Compliance related roles, Certified Compliance Risk Manager (CRCM). For Wealth Management Compliance roles, experience with a financial institution such as a broker/dealer and/or registered investment adviser. For Wealth Management Compliance roles, experience working within a Compliance Investment Management role. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $200,000 - $340,000 per year. Exact compensation may vary based on skills, experience, and location. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

CHENEGA PROFESSIONAL SERVICES, LLC. Sheppard AFB, TX The Department of the Air Force (DAF) Family Advocacy Program (FAP) is designed to identify, prevent, provide treatment to families, couples, and/or intimate partners impacted by domestic abuse (DA). FAP offers the support of Domestic Abuse Victim Advocates (DAVA) to provide DAF personnel, their family members, or intimate partners who are victims of DA (sometimes referred to as domestic violence) non-clinical emergent and urgent service whenever requested. With the exception of mandatory state, federal, and military reporting requirements (i.e., domestic violence, child abuse, and duty to warn situations) the DAVA provides a private and confidential service to encourage victims in seeking assistance. Responsibilities Provides 24 hour/7 days a week response to victims alleging DA by publishing and maintaining an emergency contact number via cell phone provided by vendor. Establishes a Victim s Safety Plan on a case-by-case basis. Partners with the Family Advocacy Treatment Manager (FATM) and Family Advocacy Intervention Specialist (FAIS) or mental health on-call provider if the treatment or case manager is unavailable, to establish safety plans. The victims safety is the DAVA s top responsibility and priority. Reviews the safety plan during each victim contact. Develops safety plans based on initial and ongoing risk assessments. If imminent risk of serious harm or death is established, notify the FAO, law enforcement, and Command. If children are involved, the process also includes child physical safety and emotional well-being; refer involved children to the treatment or case manager for follow-on care. Immediately reports any changes in the victim s circumstances that changes or impacts the safety plan to the FAP treatment/case manager or mental health on-call provider if the treatment/case manager is unavailable. When determining whether a victim is at imminent risk of serious harm or death, the DAVA will assess the following risk factors: Victimization patterns have increased in severity or frequency. Alleged offender threatened or attempted to kill the victim or his/her children. Alleged offender threatened or attempted suicide. Alleged offender strangled the victim. Alleged offender used or threatened to use a weapon against the victim. Victim sustained serious injury during the abusive incidents. Prior police contact with the alleged offender regarding DA. Victim has a restraining or protection order against the alleged offender. Victim is estranged, separated or attempting to separate from the alleged offender. Alleged offender stalked the victim. Alleged offender abuses alcohol or drugs. Alleged offender forced sex on the victim. Alleged offender abused victim during current pregnancy. Victim expresses fear of imminent serious harm or death. Alleged offender has active psychosis or mania. Alleged offender is using psychoactive drugs, such as amphetamines or cocaine. Alleged offender exhibits obsessive behavior, extreme jealousy, or extreme dominance. Advises each victim at the initial contact that: DAVA services are voluntary. DAVA have limited confidentiality IAW AF policy. Medical examination and documentation of victim s injuries is highly recommended. Victims may choose to make a restricted or unrestricted report of DA (those options are fully explained by the DAVA) Advises victims of the military or civil actions available to promote safety (e.g., military order of protection, restraining order, and injunction). Offers victims information regarding their identified needs (e.g., emergency shelter, housing, childcare, legal services, clinical resources, medical services, transitional compensation). Offers follow-up DAVA services to each victim: Empower the victim to advocate for the needs of self and children. Support the victim in decision-making by exploring options. Assist the victim with prioritizing actions and establishing short/long-term goals. Provide information and referral on military and civilian resources. Advises victims of the impact of domestic violence on children and supports victim s efforts to have children assessed and treated, as needed. Accompanies the victim to appointments or court proceedings when requested by the victim. Assistances with transportation is typically not provided to victims, however, after consultation with the FAO and when no other reasonable means exist the DAVA may transport the victim to important appointments (i.e.: medical, court, protective actions). The DAVA cannot transport minor children unless accompanied by the parent or legal guardian and has the appropriate safety restraints in the vehicle. The government will not be responsible for any costs or liabilities if the DAVA elects to provide transportation for victims except as identified in the contract. Collaborates with the FAP treatment/case manager to support the victim and promote safety for the victim and children in the home. Briefs the treatment/case manager prior to the Clinical Case Staffing (CCS) so that the CCS team has the most current information on the victim and children for staffing. (Note: The DAVA does not have access to information containing Personal Health Information (PHI) and does not attend the CCS). Establishes a contact file for each victim served that contains minimal information about the allegations or nature of the incident. The primary purpose of the DAVA contact file is to maintain victim s name and contact information as well as a log of the victim contacts and nature of the contacts or service provided by the DAVA. Information in the DAVA contact file will assist the DAVA in maintaining contact with the victim and will provide continuity of care in the event of DAVA position turnover. Places the safety plan, Victim Impact Statement and Victim Preference Statement in the DAVA contact file. Provide a copy of items to the treatment/case manager for the FAP Record. Maintains DAVA contact files in the FAP office under a double lock system and/or DAVA database. The contact file will be clearly marked as either Open or Closed indicating whether the victim is currently receiving DAVA services. Submits Victim Impact Statement when the victim asks the DAVA to inform the alleged offender s commander, the FAP treatment/case manager, or the FAO (for presentation to the Central Registry Board) of the impact the maltreatment has had on the victim and/or children. (Note: This form is only required when the victim requests the DAVA share the impact information on the victim s behalf Enters victim contact information and perform other activities monthly IAW DAF FAP guidance. Develops process to keep the FAO and designated POC (e.g., on-call mental health provider, emergency room.) informed of DAVA s location and timelines when providing DAVA victim services. This process will include purpose, location, arrival, and departure notification. Supports the Family Advocacy Intervention Specialist (FAIS) to develop System Advocacy, Education and Public Awareness, promoting a coordinated community response to DA. As a system advocate, the DAVA shall: Continually evaluate the quality of the installation s coordinated community response and collaborate with base agencies to improve the system response to victims. Empower victims to be involved in plans or decisions about the safety of self and children. Collaborate and establish protocols with Security Forces Squadron (SFS) and Office of Special Investigations (OSI) confirming: 24-hour notification of the DAVA in all incidents of suspected DA Collaboration on safety planning Training of SFS and OSI personnel on the DAVA role Collaborates and establishes protocols with the MTF confirming: 24-hour notification of the DAVA in all incidents of suspected DA Training of MTF personnel on the DAVA role Establishes liaisons and partner with civilian DA resources. Is a member of the installation Family Advocacy Committee (FAC) and reports to the FAO. The DAVA participates in the development, implementation, and evaluation of installation DA policies and protocols (e.g., Installation Supplement to AFI 40-301- Family Advocacy, Memoranda of Understanding (MOUs) with local victim shelters, Inter-Service Support Agreements). Supports the FAP Secondary Prevention and Client Engagement (SPaCE) and New Parent Support Program (NPSP) prevention activities. The DAVA will actively participate in all resiliency initiatives designed to prevent DA. Partners with the Family Advocacy Nurse (FAN) when the FAN is involved in open partner maltreatment cases. Promptly communicates with the treatment/case manager and the FAN any information that may impact the victim s current safety plan. Refers victim for direct service from the FAN through the FAO. Shares victim information with the FAN at least monthly to ensure continuity of care between the FAN and DAVA services. Partners with the FAIS to promote education about and prevention of DA. Such activities may include outreach programs designed to increase awareness, educational briefings (e.g., restricted reporting option), skill-building classes, and the development of marketing tools and strategies click apply for full job details

FINANCIAL CRIMES ANALYST II WHAT IS THE OPPORTUNITY? Under the direction of the BSA Manager, responsible for the Business and data analysis, requirements gathering, risk and impact assessments, internal control development and monitoring, supporting model changes, developing reports, and tracking metrics. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Supports Model, Analytics, Data and Innovation within CNB Financial Crimes Compliance Carries out compliance monitoring, risk and impact assessments, requirements gathering, business and data analysis, report development, change testing and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Analyzes, escalated and remediates issues and concerns related to BSA, AML, OFAC and the USA Patriot Act, including findings identified in risk assessments, internal audits and/or regulatory examinations. Analyzes and evaluates compliance risks, identifies gaps and deficiencies in related BSA functions, and recommends changes to policies, procedures and processes to reasonably ensure risk- based and appropriate controls are instigated and maintained. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Designs, develops and maintains reports, identifies new meaningful metrics, monitors model performance and provides status updates. Defines and documents requirements for model changes, supports technical development and conducts testing. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience with financial crimes-related activity, such as Transaction Monitoring, KYC, EDD, Sanctions, Financial Crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Experience developing Tableau reports. Relevant financial crimes certification preferred (Certified Anti-Money Laundering Specialist- CAMS, Certified Fraud Examiner-CFE, Certified Financial Crime Specialist- CFCS). Working knowledge of banking operations and government regulations. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Basic ability to query databases and analyze data required. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $ 55,000-$95,000 . Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply Job Details Job Location: Full Time Remote - ( EST or CST ) New Hampshire, Pennsylvania, Virginia, North Carolina, South Carolina, Michigan, Ohio, Kentucky, Indiana, etc. About the team: Our Associate Measurement Lead (AML) team are experts in understanding how to help advertisers succeed on Reddit's media platform. They support our partners at Reddit by optimizing media campaigns, identifying target audiences, and measuring the impact of marketing efforts on Reddit. About the role The Associate Measurement Lead is responsible for servicing the Reddit account through the development of high-quality work and efficient delivery while building strong relationships. In this role, they will build skills and expertise as a research partner to our clients in advising on strategy for digital media campaigns. This person will have strong communication and organization skills, attention to detail, and interest in what makes advertising great on Reddit. Primary Responsibilities: Execute brand lift studies from start to finish on the Reddit platform. Day-to-day tasks include leading kick-off calls, setting up new studies, designing surveys, analyzing data, writing final reports, and presenting results to internal and external teams. Develop actionable recommendations that are clearly tied to data and research objectives. Perform quality checks to ensure accuracy. Adhere to project timelines and deliver high quality work through collaboration with sales and ad measurement teams. Exhibit critical thinking to drive process improvements and address issues proactively. Build understanding of media platform capabilities and advertiser vertical expertise. Essential Knowledge & Experience 1+ years of advertising research / measurement experience with knowledge of experimentation and basic familiarity with the underlying statistical methods. 1+ years of experience in client-facing roles and a track record of success in client interactions, preferably in digital ad research, digital ad tech, at a research supplier, a media owner, brand, or agency partner. Basic understanding of digital advertising principles and practices. Exceptional written and oral communication skills - you're articulate and engaging, a data-driven storyteller that's passionate about measurement to inspire and drive action using logical reasoning. Strong detail-orientation, process and time management skills, and capable of prioritizing and delivering against multiple/competing deadlines and collaborate cross-functionally; prior project management experience preferred. Natural curiosity, can-do attitude, and ability to take initiative. Undergraduate degree with coursework in marketing, business administration, economics, statistics, math, social sciences, or a related field. Proficient computer skills in Microsoft office and Google Suite tools. Experience with Salesforce preferred and an ability to master other business tools as needed (e.g., data management / cross tab and other proprietary tools). Kantar Benefits We provide a comprehensive, highly competitive benefits package, including: Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role is 61,200.00 - 65,000 USD Annual . Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow. Location Indiana, Work from HomeUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.