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Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Pleasant Valley is located near (Pleasant Valley Ct and Pleasant Valley Cir) Pay Rate: $18/hr SUMMARY Position Type: Full-time, non-exempt, hourly supervisor role. Scope of Role: Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. Key Responsibilities: Supervise Direct Support Professionals Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description). Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Team Meetings: Attends and assists with routine progress meetings. Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care: General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use. Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery. Personnel: Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams. Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule. Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management: Purchasing: When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Individuals' Served Funds Management: Secures and safeguards individuals' served funds locally; uses forms for money/debit card transfers; updates financial ledgers weekly and maintains itemized receipts for purchases on behalf of individuals served Billing and Utilization: Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Staffing: Monitors staffing hours for budgetary compliance. Census Management: Census Capture: Captures daily census within systems; understands importance of accurate and timely service capture along with required documentation. Census Performance: Develops basic understanding of census, including how census is measured and census performance for locations; Escalates potential service disruptions Placements: Supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.). Maintenance: Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed. Living Environment: When applicable, schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care. Maintains neat, clean and safe environment for individuals served. Maintenance and Repair: When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Equipment: Monitors wheelchairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other: Performs other duties and activities as required, including backfilling roles under your supervision. MPA = Mobile Punch Authorized for timekeeping. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals. Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: High School diploma or equivalent One-year related work experience Must be 18 years or older. . click apply for full job details

Description CHRISTUS Santa Rosa Hospital - Westover Hills(CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: This Job meets the minimum CLIA qualifications of a Laboratory General Supervisor, and under the direction of the Laboratory Director and/or Laboratory Manager, coordinates and manages the day-to-day operations of their specific section(s) and shift(s). The Laboratory Supervisor serves in an administrative role with direct reports, and functions in an exempt pay status. In conjunction with the Laboratory Director and/or Laboratory Manager, this Job develops and implements new procedures, instrumentation, quality control, and reagent use. This Job is also responsible for the development and maintenance of policies and procedures that meet the standards of regulatory agencies and implement service quality improvements. The Laboratory Supervisor ensures all personnel are held accountable through ongoing personnel performance reviews and assists in the orientation and development of personnel competencies for their section(s). Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Is responsible for providing day-to-day supervision of high, moderate, and waived complexity test performance by laboratory testing personnel. Must be accessible to address technical problems via on-site, telephone, or electronic consultation with testing personnel at any time that testing is performed in accordance with policies and procedures established by the laboratory Medical Director. Ensures compliance with all policies, procedures, and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities such as CLIA, TJC, CAP, AABB, etc. Plans, organizes and coordinates the work activities of assigned section(s) and shift(s). Keeps accurate attendance records on all associates; maintains time and attendance records for the department. Assists the Director/Manager in maintaining the Laboratory budget to include monthly analysis and variance reporting on expense detail. Assists the Director/Manager in associate performance conversations that drive merit increases. Develops, implements, and maintains current procedural manuals of all tests performed in the section(s) assigned and updates and reviews manuals biennially or more often as necessary. Enforces all safety policies and procedures. Researches, evaluates and implements new and improved procedures, methodologies, instrumentation, and techniques as assigned by the Director/Manager, or Supervisor. Implements an appropriate section and/or shift-specific Quality Control Program and maintains all applicable Quality Control and Functional Verification records. Is responsible for monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. Reviews the work done by technologists/technicians working in the section(s) or shift(s) assigned to ensure a minimum of errors and corrective action in the interest of good patient care. Refers clinical problems to the laboratory director, manager, or supervisor as appropriate. Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning. Operates, maintains, and troubleshoots all equipment in assigned section(s) to keep in good working order; makes minor repairs and adjustments when necessary; initiates and follows through with Biomedical Engineering/equipment manufacturer for safety checks and repairs; schedules preventive maintenance within the section with Biomedical Engineering, equipment manufacturer, or an outside contractor. Prepares and submits routine or special administrative and technical reports by due dates as required, requested, or delegated. Orders and maintains inventories for all necessary supplies and reagents in assigned section(s) to always have an adequate amount on hand. Trains new technologists and technicians in the assigned section(s) procedures and policies and provides subsequent training in all new or revised procedures and techniques for assigned shift(s) or provides remedial training as necessary. Responsible for maintaining orientation records on new associates. Assists the Director/Manager in designing, implementing, collecting, and analyzing data, and reporting all phases of a comprehensive performance improvement program that involves laboratory personnel in Performance Improvement activities. Prepares and conducts in-service education either formally or informally for assigned section(s) and shift(s). Provides input on personnel for hire, fire, transfer, interview, disciplinary probation, etc; counsels and documents technical deficiencies. Performs skills review and competency assessments and maintains appropriate documentation on all technical personnel as delegated by the Laboratory Manager/Director. Oversees and enforces expectations of personnel in assigned section(s). Participates in proficiency testing surveys; reviews and evaluates results and maintains copies of survey records in section(s). Coordinates and attends meetings as required to discuss changes and developments regarding policies, equipment, procedures, staffing, etc. Utilizes and has a thorough working knowledge of the Laboratory Information System and applications thereof. Demonstrates competence to perform assigned patient care responsibilities in a manner that meets the population-specific and developmental needs of patients served by the department. Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each patient served. Processes patient specimens, including collection, handling, and distribution always cognizant of minimal pediatric specimen volumes (when required). Performs all routine and complicated laboratory procedures in the primary section which assigns age (Pedi) or sex-specific values. Provides notification and documentation of critical laboratory values obtained. Calculates, enters, and/or verifies results of laboratory procedures. Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary for the performance of assigned job duties. Keeps abreast of Medical Technology, by reading Journals, texts, and technical bulletins; attends workshops and seminars; becomes active in local professional associations. Demonstrates adherence to the CORE values of CHRISTUS Health. Performs other duties as assigned. Job Requirements: Education/Skills Bachelor's degree or equivalent education in chemical, physical, biological, clinical laboratory science, or medical technology from a regionally accredited college/university or equivalent years of experience required. Experience 5 years of experience as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or Medical Laboratory Technician required. 5 years of full-time primary experience in the specific section of responsibility required. Licenses, Registrations, or Certifications Active certification or certification eligibility for MT (ASCP), CLS (ASCP), MLS (ASCP), MT (AMT), CLS (NCA/ASCP), or MT (AAB) required. Work Schedule: 5 Days - 8 Hours Work Type: Full Time