BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 19318 Employment Type : Full Time Job Category : Sales Work Location : Indianapolis, IN BRIEF POSITION SUMMARY: The Inside Sales Strategic Consultant is a key driver of MSC's long-term growth, responsible for maintaining and expanding relationships with existing customers and uncovering high-value cross-sell and upselling opportunities within key account locations. Managing portfolios with potential revenues exceeding $250K this role builds relationships with buyers and identifies strategic business opportunities. The Strategic Inside Sales Consultant focuses on sustaining transactional activity and conducting discovery conversations to uncover customer needs and influence buying decisions. By leveraging data-driven insights, consultative expertise, and solution positioning, the Strategic Inside Sales Consultant crafts compelling value propositions that drive measurable outcomes and strengthens account coverage, ensures customer satisfaction, and supports long-term account expansion. DUTIES AND RESPONSIBILITIES Drive profitable revenue growth by managing a portfolio with potential revenue exceeding $250K by developing opportunities for existing customers' locations in the early stages of their lifecycle. Conduct discovery conversations to profile customers, identifying company size, end markets, decision-making processes, and known or emerging business challenges. Build and maintain executive-level relationships with business owners, plant managers, procurement leaders, and operations managers to influence buying decisions. Maintain structured contact cadences with all prospects and customers, ensuring proactive engagement and acting on missed intervals. Manage Salesforce records, including contact details, meeting notes, pipeline stages, deal status, and follow-ups to ensure data integrity and accurate forecasting. Execute high-volume prospecting activity to sustain pipeline momentum and uncover new opportunities. Transition customers from status quo by providing proactive insights that create awareness of risks and opportunities, shaping buying decisions toward MSC solutions. Deliver quantified value statements and profitability analyses to support business case justification and strengthen long-term customer partnerships. Leverage internal resources, enablement tools, and supplier partnerships to maximize customer outcomes and reinforce MSC's solutions impact. Collaborate cross-functionally with Business Development and Field Sales teams to ensure seamless handoffs and continuity of customer experience. Complete professional development training in areas such as presentation skills, negotiation, account planning, and digital sales enablement to continuously advance capabilities. Actively promote MSC's culture of collaboration, innovation, and accountability by supporting new initiatives, participating in cross-functional projects, and fostering unity of purpose. QUALIFICATIONS What You Need: High school diploma or equivalent required; bachelor's degree preferred. Minimum 2 years of sales experience with a proven track record of achieving or exceeding sales goals. Strong knowledge of sales and prospecting techniques; certification in Value Selling, Challenger Sales, or similar methodology preferred. Demonstrated success in sales execution, including prospecting, negotiation, relationship management, and closing. Proficiency with Microsoft Office (Word, Excel, PowerPoint); CRM experience required; knowledge of e-business tools a plus. Excellent presentation and communication skills, with the ability to deliver compelling proposals and communicate effectively across channels. Strong analytical and decision-making skills with the ability to quickly assess opportunities and recommend solutions. Highly organized with strong attention to detail, follow-through, and time management skills. Adaptable and resilient, able to thrive in a dynamic environment and adjust to changing business practices or market conditions. Self-motivated with a competitive spirit and strong drive to achieve results. Ability to work independently and collaboratively across multiple business functions (e.g., Marketing, Product Management, Finance). Proven ability to build relationships and collaborate with business leaders, even in environments with competing priorities. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $59920 - $94160 (base + commission), depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Sales,
12/12/2025
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 19318 Employment Type : Full Time Job Category : Sales Work Location : Indianapolis, IN BRIEF POSITION SUMMARY: The Inside Sales Strategic Consultant is a key driver of MSC's long-term growth, responsible for maintaining and expanding relationships with existing customers and uncovering high-value cross-sell and upselling opportunities within key account locations. Managing portfolios with potential revenues exceeding $250K this role builds relationships with buyers and identifies strategic business opportunities. The Strategic Inside Sales Consultant focuses on sustaining transactional activity and conducting discovery conversations to uncover customer needs and influence buying decisions. By leveraging data-driven insights, consultative expertise, and solution positioning, the Strategic Inside Sales Consultant crafts compelling value propositions that drive measurable outcomes and strengthens account coverage, ensures customer satisfaction, and supports long-term account expansion. DUTIES AND RESPONSIBILITIES Drive profitable revenue growth by managing a portfolio with potential revenue exceeding $250K by developing opportunities for existing customers' locations in the early stages of their lifecycle. Conduct discovery conversations to profile customers, identifying company size, end markets, decision-making processes, and known or emerging business challenges. Build and maintain executive-level relationships with business owners, plant managers, procurement leaders, and operations managers to influence buying decisions. Maintain structured contact cadences with all prospects and customers, ensuring proactive engagement and acting on missed intervals. Manage Salesforce records, including contact details, meeting notes, pipeline stages, deal status, and follow-ups to ensure data integrity and accurate forecasting. Execute high-volume prospecting activity to sustain pipeline momentum and uncover new opportunities. Transition customers from status quo by providing proactive insights that create awareness of risks and opportunities, shaping buying decisions toward MSC solutions. Deliver quantified value statements and profitability analyses to support business case justification and strengthen long-term customer partnerships. Leverage internal resources, enablement tools, and supplier partnerships to maximize customer outcomes and reinforce MSC's solutions impact. Collaborate cross-functionally with Business Development and Field Sales teams to ensure seamless handoffs and continuity of customer experience. Complete professional development training in areas such as presentation skills, negotiation, account planning, and digital sales enablement to continuously advance capabilities. Actively promote MSC's culture of collaboration, innovation, and accountability by supporting new initiatives, participating in cross-functional projects, and fostering unity of purpose. QUALIFICATIONS What You Need: High school diploma or equivalent required; bachelor's degree preferred. Minimum 2 years of sales experience with a proven track record of achieving or exceeding sales goals. Strong knowledge of sales and prospecting techniques; certification in Value Selling, Challenger Sales, or similar methodology preferred. Demonstrated success in sales execution, including prospecting, negotiation, relationship management, and closing. Proficiency with Microsoft Office (Word, Excel, PowerPoint); CRM experience required; knowledge of e-business tools a plus. Excellent presentation and communication skills, with the ability to deliver compelling proposals and communicate effectively across channels. Strong analytical and decision-making skills with the ability to quickly assess opportunities and recommend solutions. Highly organized with strong attention to detail, follow-through, and time management skills. Adaptable and resilient, able to thrive in a dynamic environment and adjust to changing business practices or market conditions. Self-motivated with a competitive spirit and strong drive to achieve results. Ability to work independently and collaboratively across multiple business functions (e.g., Marketing, Product Management, Finance). Proven ability to build relationships and collaborate with business leaders, even in environments with competing priorities. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $59920 - $94160 (base + commission), depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Sales,
We are hiring for an RN Case Manager in Hospice At Caretenders Hospice, in Farmington Hills, MI, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As a Hospice RN, you can expect: the ability to develop trusting relationships as an end-of-life care expert. being valued and respected by patients and their families. employee-focused wellness and support programs incredible team support and empathetic leadership Take your nursing career to a new level of caring. Apply today! As the RN Case Manager, you will assume full nursing responsibility for the delivery of the Plan of Care for each hospice patient, while continuously evaluating personal and professional performance and making necessary changes to increase productivity and quality of care delivered. Makes the initial nursing evaluation in determining eligibility for hospice services during visit within forty-eight (48) hours of referral. Identifies the patient's/family's physical, psychosocial, and environmental needs and re-assesses as needed, no less than every fifteen (15) days. Initiates and coordinates the plan of care while maintaining accurate and relevant clinical notes regarding the patient's condition. Documents problems, appropriate goals, interventions, and patient/family response to hospice care. Collaborates with the patient/family, attending physician and other members of the IDG in providing patient and family care daily. Experience Requirements One year of clinical experience. License Requirements Current RN licensure in the state of practice and one year of clinical experience. Current CPR Certification. Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation.
12/12/2025
Full time
We are hiring for an RN Case Manager in Hospice At Caretenders Hospice, in Farmington Hills, MI, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As a Hospice RN, you can expect: the ability to develop trusting relationships as an end-of-life care expert. being valued and respected by patients and their families. employee-focused wellness and support programs incredible team support and empathetic leadership Take your nursing career to a new level of caring. Apply today! As the RN Case Manager, you will assume full nursing responsibility for the delivery of the Plan of Care for each hospice patient, while continuously evaluating personal and professional performance and making necessary changes to increase productivity and quality of care delivered. Makes the initial nursing evaluation in determining eligibility for hospice services during visit within forty-eight (48) hours of referral. Identifies the patient's/family's physical, psychosocial, and environmental needs and re-assesses as needed, no less than every fifteen (15) days. Initiates and coordinates the plan of care while maintaining accurate and relevant clinical notes regarding the patient's condition. Documents problems, appropriate goals, interventions, and patient/family response to hospice care. Collaborates with the patient/family, attending physician and other members of the IDG in providing patient and family care daily. Experience Requirements One year of clinical experience. License Requirements Current RN licensure in the state of practice and one year of clinical experience. Current CPR Certification. Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation.
Quality Control Inspector/Lead - 1st Shift (OT may be required) Location Burbank, CA / Fully site based About Us Haskel is a High-Pressure Technology Solutions. We specialize in Air-Driven Liquid Pumps, Air-Driven Refrigerant Pumps, Hydraulic Drive Compressors, Gas Booster Compressor System, BuTech High-Pressure Valves and Hydrogen Valves Fitting and Tubing. Job Summary This role is responsible for ensuring the quality control cell is actively engaged to meet daily customer demand and production schedule. Performs receiving, in-process and/or final inspection of hardware. Conducts complex inspections as defined by quality/inspection plans or per directions of quality management/engineering. Uses a complete range of precision tools and instruments requiring advanced inspection skills and techniques. Ensures that all gauges/tools used are properly calibrated. Identify accurate and efficient means of inspection techniques. Works with general/minimal supervision. Train and provide directions to the Quality Control team under the supervision of the Quality Control Manager. Responsibilities The Quality Team Lead will inspect products by using a variety of inspection tools/devices, work instructions and computer to perform a series of inspections to correctly verify incoming parts, in-process and completed assemblies. Verify supplier material certifications, including special processes, and ensure compliance with quality/PO requirements. Creates supporting documentation (data books, certificates of conformance, etc ) Support disposition of discrepant materials (MRB) in accordance with appropriate quality procedures and maintain low inventory of on-hold parts. Verifies first articles from suppliers and internal departments. Prepares and processes records and reports to document supplier/operations performance. Qualify supplier components and/or systems for assuring conforming product. Adheres to calibrations system of inspection, measuring and test equipment. Applies Statistical Quality Control techniques as directed. Assist with interpretation of drawings, specifications and quality requirements. Properly process goods for outside processing, investigates and evaluates component parts returned and nonconforming product. The Quality Team Lead provides effective training to the quality control cell and ensures safety and quality standards are always maintained. Work with supervisor to manage and prioritize staffing assignments to ensure customer demand and the production schedule are met. Use basic problem-solving skills to ensure stable operation of the quality control cell. Report problems or concerns with quality, processes, equipment, materials and labor to Quality management. Work closely with support staff such as Purchasing/Planning, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues. Observe, maintain, coordinate and complete standard work. Update production metrics and facilitate regular team communication. Identify and support continuous improvement efforts with Quality management. Sustain and drive lean manufacturing and 5S activities. Follow documented policies and procedures as designated by the company's Quality System. Basic Qualifications Ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions, Material Standards, Quality Plans, Control Plans and Inspection Test Plans. Experience with Microsoft Office (Word, Excel, Outlook). Ability to communicate effectively through oral and written communications. Ability to analyze and solve problems. Ability to work with others collaboratively. Strong organizational skills. Preferred Experience leading teams or projects strongly desired. Quality Control experience. Lean manufacturing and continual process improvement experience. Educational Requirements High School diploma or equivalent Five years + of related experience and a minimum of two leading teams. LIP Eligible Role This position is eligible for the LIP (Local Incentive Plan) of up to 4%. The pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Ingersoll Rand, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case. At Ingersoll Rand, we think and act like owners - of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better. Benefits of employment and include; Medical and Prescription drug plans Wellness and Chronic disease management programs Dental, vision, life/AD&D insurance Short- and Long-term disability Health Savings Account Flexible Spending Account Parental Leave Employee Assistance Program Discount Program Employee Stock Grant 401k plan with a company match 3 weeks of paid vacation and 11 paid holidays throughout the calendar year Voluntary benefits include legal, accident, and critical illness protection At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company. Join us at the new and exciting Ingersoll Rand. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit . Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. PandoLogic. Category:Quality Control,
12/12/2025
Full time
Quality Control Inspector/Lead - 1st Shift (OT may be required) Location Burbank, CA / Fully site based About Us Haskel is a High-Pressure Technology Solutions. We specialize in Air-Driven Liquid Pumps, Air-Driven Refrigerant Pumps, Hydraulic Drive Compressors, Gas Booster Compressor System, BuTech High-Pressure Valves and Hydrogen Valves Fitting and Tubing. Job Summary This role is responsible for ensuring the quality control cell is actively engaged to meet daily customer demand and production schedule. Performs receiving, in-process and/or final inspection of hardware. Conducts complex inspections as defined by quality/inspection plans or per directions of quality management/engineering. Uses a complete range of precision tools and instruments requiring advanced inspection skills and techniques. Ensures that all gauges/tools used are properly calibrated. Identify accurate and efficient means of inspection techniques. Works with general/minimal supervision. Train and provide directions to the Quality Control team under the supervision of the Quality Control Manager. Responsibilities The Quality Team Lead will inspect products by using a variety of inspection tools/devices, work instructions and computer to perform a series of inspections to correctly verify incoming parts, in-process and completed assemblies. Verify supplier material certifications, including special processes, and ensure compliance with quality/PO requirements. Creates supporting documentation (data books, certificates of conformance, etc ) Support disposition of discrepant materials (MRB) in accordance with appropriate quality procedures and maintain low inventory of on-hold parts. Verifies first articles from suppliers and internal departments. Prepares and processes records and reports to document supplier/operations performance. Qualify supplier components and/or systems for assuring conforming product. Adheres to calibrations system of inspection, measuring and test equipment. Applies Statistical Quality Control techniques as directed. Assist with interpretation of drawings, specifications and quality requirements. Properly process goods for outside processing, investigates and evaluates component parts returned and nonconforming product. The Quality Team Lead provides effective training to the quality control cell and ensures safety and quality standards are always maintained. Work with supervisor to manage and prioritize staffing assignments to ensure customer demand and the production schedule are met. Use basic problem-solving skills to ensure stable operation of the quality control cell. Report problems or concerns with quality, processes, equipment, materials and labor to Quality management. Work closely with support staff such as Purchasing/Planning, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues. Observe, maintain, coordinate and complete standard work. Update production metrics and facilitate regular team communication. Identify and support continuous improvement efforts with Quality management. Sustain and drive lean manufacturing and 5S activities. Follow documented policies and procedures as designated by the company's Quality System. Basic Qualifications Ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions, Material Standards, Quality Plans, Control Plans and Inspection Test Plans. Experience with Microsoft Office (Word, Excel, Outlook). Ability to communicate effectively through oral and written communications. Ability to analyze and solve problems. Ability to work with others collaboratively. Strong organizational skills. Preferred Experience leading teams or projects strongly desired. Quality Control experience. Lean manufacturing and continual process improvement experience. Educational Requirements High School diploma or equivalent Five years + of related experience and a minimum of two leading teams. LIP Eligible Role This position is eligible for the LIP (Local Incentive Plan) of up to 4%. The pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Ingersoll Rand, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case. At Ingersoll Rand, we think and act like owners - of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better. Benefits of employment and include; Medical and Prescription drug plans Wellness and Chronic disease management programs Dental, vision, life/AD&D insurance Short- and Long-term disability Health Savings Account Flexible Spending Account Parental Leave Employee Assistance Program Discount Program Employee Stock Grant 401k plan with a company match 3 weeks of paid vacation and 11 paid holidays throughout the calendar year Voluntary benefits include legal, accident, and critical illness protection At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company. Join us at the new and exciting Ingersoll Rand. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit . Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. PandoLogic. Category:Quality Control,
Integrity Marketing Shared Services Center
Dallas, Texas
Summary We are seeking a highly skilled FP&A Senior Dir ector to join our growing FP&A department at Integrity. The FP&A Senior Director will be part of the Shared Services FP&A team and will lead all aspects of financial planning and analysis, forecasting, budgeting, and consolidated management reporting for Integrity. This position reports to the CFO of Insurance . Responsibilities Effectively lead and oversee a team of FP&A managers and analysts, fostering high performance while proactively addressing their training needs. Lead the preparation of monthly financial models, performance reviews, and variance analysis against budget and prior year. Assist with building out financial management processes along with implementing and enhancing financial systems. Lead the annual budget and forecasting process for 100 business units including relevant analysis and documentation of major variances, initiatives, risks, opportunities, etc. Conduct quarterly and monthly financial reviews with business unit leaders. Maintain, enhance, and contribute to continuous improvement of the FP&A reporting & modelling tool, OneStream. Provide financial and strategic support to senior management and business unit leadership, including preparing financial presentations and other projects. Act as a subject matter expert and trusted advisor to business unit leaders to help drive cost management, efficiency, and enable growth of the broader business. Provide strategic vision and resulting necessary execution of full cycle cost allocations across the entire business including employee costs and other operating expenses. Support and guide business units with analytics and business intelligence tools to enable decision making and optimal financial management. Work cross-functionally with the: Accounting team on variance analysis and monthly reporting. Business Intelligence & Analytics team on revenue modelling and tracking (as necessary). People and Culture team on headcount metrics and recruiting. Legal team on lease and other real estate analyses along with centralized processes around delegation of authority structure and other core financial management processes. Develop business cases, scenario analyses, and financial models, as needed. Contribute to initiatives to define and improve planning processes, drive automation, and streamline deliverables. Compare actual results with forecasts/budgets to analyze and identify risks and opportunities. Other duties as assigned Requirements Bachelor's degree in Business, Accounting, Finance or Economics. Over 10 years of experience in FP&A, or similar field. 3 - 5 years of experience managing teams High Proficiency with BI tools, such as Power BI and Tableau. High proficiency with MS Excel to work efficiently with large amounts of data with multiple sources. Experience developing executive-level presentation materials for Board of Directors meetings and senior executives. Prior experience leading, developing, and growing a high-performing team of finance professionals. Proven experience with financial planning, recommendations, operating forecasts, statistical reporting, cash flow projections, acquisition activity, new business planning for various business units Comprehensive knowledge of accounting and finance concepts as well as ERP systems. Excellent analytical and financial modeling skills with high attention to detail. Insurance experience is a plus. Familiarity with OneStream, Oracle EPM (HFM), etc. is a plus. Highly motivated problem solver with the ability to think critically. Self-starter with an innate curiosity and drive to understand insurance industry environment and data. Results-oriented and self-directed, able to work independently with minimal supervision. Cross-functional collaboration skills to promote alignment across the organization. Team oriented, with a strong customer and business focus. High standards of accuracy and precision with a strong attention to detail. Excellent interpersonal skills, and a strong work ethic. Excellent written, verbal, quantitative, and presentation skills; collaborative and organized. Ability to work onsite full time with flexibility as business needs evolve. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Finance,
12/12/2025
Full time
Summary We are seeking a highly skilled FP&A Senior Dir ector to join our growing FP&A department at Integrity. The FP&A Senior Director will be part of the Shared Services FP&A team and will lead all aspects of financial planning and analysis, forecasting, budgeting, and consolidated management reporting for Integrity. This position reports to the CFO of Insurance . Responsibilities Effectively lead and oversee a team of FP&A managers and analysts, fostering high performance while proactively addressing their training needs. Lead the preparation of monthly financial models, performance reviews, and variance analysis against budget and prior year. Assist with building out financial management processes along with implementing and enhancing financial systems. Lead the annual budget and forecasting process for 100 business units including relevant analysis and documentation of major variances, initiatives, risks, opportunities, etc. Conduct quarterly and monthly financial reviews with business unit leaders. Maintain, enhance, and contribute to continuous improvement of the FP&A reporting & modelling tool, OneStream. Provide financial and strategic support to senior management and business unit leadership, including preparing financial presentations and other projects. Act as a subject matter expert and trusted advisor to business unit leaders to help drive cost management, efficiency, and enable growth of the broader business. Provide strategic vision and resulting necessary execution of full cycle cost allocations across the entire business including employee costs and other operating expenses. Support and guide business units with analytics and business intelligence tools to enable decision making and optimal financial management. Work cross-functionally with the: Accounting team on variance analysis and monthly reporting. Business Intelligence & Analytics team on revenue modelling and tracking (as necessary). People and Culture team on headcount metrics and recruiting. Legal team on lease and other real estate analyses along with centralized processes around delegation of authority structure and other core financial management processes. Develop business cases, scenario analyses, and financial models, as needed. Contribute to initiatives to define and improve planning processes, drive automation, and streamline deliverables. Compare actual results with forecasts/budgets to analyze and identify risks and opportunities. Other duties as assigned Requirements Bachelor's degree in Business, Accounting, Finance or Economics. Over 10 years of experience in FP&A, or similar field. 3 - 5 years of experience managing teams High Proficiency with BI tools, such as Power BI and Tableau. High proficiency with MS Excel to work efficiently with large amounts of data with multiple sources. Experience developing executive-level presentation materials for Board of Directors meetings and senior executives. Prior experience leading, developing, and growing a high-performing team of finance professionals. Proven experience with financial planning, recommendations, operating forecasts, statistical reporting, cash flow projections, acquisition activity, new business planning for various business units Comprehensive knowledge of accounting and finance concepts as well as ERP systems. Excellent analytical and financial modeling skills with high attention to detail. Insurance experience is a plus. Familiarity with OneStream, Oracle EPM (HFM), etc. is a plus. Highly motivated problem solver with the ability to think critically. Self-starter with an innate curiosity and drive to understand insurance industry environment and data. Results-oriented and self-directed, able to work independently with minimal supervision. Cross-functional collaboration skills to promote alignment across the organization. Team oriented, with a strong customer and business focus. High standards of accuracy and precision with a strong attention to detail. Excellent interpersonal skills, and a strong work ethic. Excellent written, verbal, quantitative, and presentation skills; collaborative and organized. Ability to work onsite full time with flexibility as business needs evolve. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Finance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19328Employment Type :Full TimeJob Category :SalesWork Location :Charlotte, NC BRIEF POSITION SUMMARY: The Inside Sales Strategic Consultant is a key driver of MSC's long-term growth, responsible for maintaining and expanding relationships with existing customers and uncovering high-value cross-sell and upselling opportunities within key account locations. Managing portfolios with potential revenues exceeding $250K this role builds relationships with buyers and identifies strategic business opportunities. The Strategic Inside Sales Consultant focuses on sustaining transactional activity and conducting discovery conversations to uncover customer needs and influence buying decisions. By leveraging data-driven insights, consultative expertise, and solution positioning, the Strategic Inside Sales Consultant crafts compelling value propositions that drive measurable outcomes and strengthens account coverage, ensures customer satisfaction, and supports long-term account expansion. DUTIES AND RESPONSIBILITIES Drive profitable revenue growth by managing a portfolio with potential revenue exceeding $250K by developing opportunities for existing customers' locations in the early stages of their lifecycle. Conduct discovery conversations to profile customers, identifying company size, end markets, decision-making processes, and known or emerging business challenges. Build and maintain executive-level relationships with business owners, plant managers, procurement leaders, and operations managers to influence buying decisions. Maintain structured contact cadences with all prospects and customers, ensuring proactive engagement and acting on missed intervals. Manage Salesforce records, including contact details, meeting notes, pipeline stages, deal status, and follow-ups to ensure data integrity and accurate forecasting. Execute high-volume prospecting activity to sustain pipeline momentum and uncover new opportunities. Transition customers from status quo by providing proactive insights that create awareness of risks and opportunities, shaping buying decisions toward MSC solutions. Deliver quantified value statements and profitability analyses to support business case justification and strengthen long-term customer partnerships. Leverage internal resources, enablement tools, and supplier partnerships to maximize customer outcomes and reinforce MSC's solutions impact. Collaborate cross-functionally with Business Development and Field Sales teams to ensure seamless handoffs and continuity of customer experience. Complete professional development training in areas such as presentation skills, negotiation, account planning, and digital sales enablement to continuously advance capabilities. Actively promote MSC's culture of collaboration, innovation, and accountability by supporting new initiatives, participating in cross-functional projects, and fostering unity of purpose. QUALIFICATIONS What You Need: High school diploma or equivalent required; bachelor's degree preferred. Minimum 2 years of sales experience with a proven track record of achieving or exceeding sales goals. Strong knowledge of sales and prospecting techniques; certification in Value Selling, Challenger Sales, or similar methodology preferred. Demonstrated success in sales execution, including prospecting, negotiation, relationship management, and closing. Proficiency with Microsoft Office (Word, Excel, PowerPoint); CRM experience required; knowledge of e-business tools a plus. Excellent presentation and communication skills, with the ability to deliver compelling proposals and communicate effectively across channels. Strong analytical and decision-making skills with the ability to quickly assess opportunities and recommend solutions. Highly organized with strong attention to detail, follow-through, and time management skills. Adaptable and resilient, able to thrive in a dynamic environment and adjust to changing business practices or market conditions. Self-motivated with a competitive spirit and strong drive to achieve results. Ability to work independently and collaboratively across multiple business functions (e.g., Marketing, Product Management, Finance). Proven ability to build relationships and collaborate with business leaders, even in environments with competing priorities. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $59920 - $94160 (base + commission), depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Sales,
12/12/2025
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19328Employment Type :Full TimeJob Category :SalesWork Location :Charlotte, NC BRIEF POSITION SUMMARY: The Inside Sales Strategic Consultant is a key driver of MSC's long-term growth, responsible for maintaining and expanding relationships with existing customers and uncovering high-value cross-sell and upselling opportunities within key account locations. Managing portfolios with potential revenues exceeding $250K this role builds relationships with buyers and identifies strategic business opportunities. The Strategic Inside Sales Consultant focuses on sustaining transactional activity and conducting discovery conversations to uncover customer needs and influence buying decisions. By leveraging data-driven insights, consultative expertise, and solution positioning, the Strategic Inside Sales Consultant crafts compelling value propositions that drive measurable outcomes and strengthens account coverage, ensures customer satisfaction, and supports long-term account expansion. DUTIES AND RESPONSIBILITIES Drive profitable revenue growth by managing a portfolio with potential revenue exceeding $250K by developing opportunities for existing customers' locations in the early stages of their lifecycle. Conduct discovery conversations to profile customers, identifying company size, end markets, decision-making processes, and known or emerging business challenges. Build and maintain executive-level relationships with business owners, plant managers, procurement leaders, and operations managers to influence buying decisions. Maintain structured contact cadences with all prospects and customers, ensuring proactive engagement and acting on missed intervals. Manage Salesforce records, including contact details, meeting notes, pipeline stages, deal status, and follow-ups to ensure data integrity and accurate forecasting. Execute high-volume prospecting activity to sustain pipeline momentum and uncover new opportunities. Transition customers from status quo by providing proactive insights that create awareness of risks and opportunities, shaping buying decisions toward MSC solutions. Deliver quantified value statements and profitability analyses to support business case justification and strengthen long-term customer partnerships. Leverage internal resources, enablement tools, and supplier partnerships to maximize customer outcomes and reinforce MSC's solutions impact. Collaborate cross-functionally with Business Development and Field Sales teams to ensure seamless handoffs and continuity of customer experience. Complete professional development training in areas such as presentation skills, negotiation, account planning, and digital sales enablement to continuously advance capabilities. Actively promote MSC's culture of collaboration, innovation, and accountability by supporting new initiatives, participating in cross-functional projects, and fostering unity of purpose. QUALIFICATIONS What You Need: High school diploma or equivalent required; bachelor's degree preferred. Minimum 2 years of sales experience with a proven track record of achieving or exceeding sales goals. Strong knowledge of sales and prospecting techniques; certification in Value Selling, Challenger Sales, or similar methodology preferred. Demonstrated success in sales execution, including prospecting, negotiation, relationship management, and closing. Proficiency with Microsoft Office (Word, Excel, PowerPoint); CRM experience required; knowledge of e-business tools a plus. Excellent presentation and communication skills, with the ability to deliver compelling proposals and communicate effectively across channels. Strong analytical and decision-making skills with the ability to quickly assess opportunities and recommend solutions. Highly organized with strong attention to detail, follow-through, and time management skills. Adaptable and resilient, able to thrive in a dynamic environment and adjust to changing business practices or market conditions. Self-motivated with a competitive spirit and strong drive to achieve results. Ability to work independently and collaboratively across multiple business functions (e.g., Marketing, Product Management, Finance). Proven ability to build relationships and collaborate with business leaders, even in environments with competing priorities. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $59920 - $94160 (base + commission), depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Sales,
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of the Complex Area Director of Sales and Marketing for Hilton's of Chicago are to drive exceptional sales results and team member development, through strategic planning and implementation, streamlining expenses, financial accountability, marketing operations and dynamic leadership while maintaining the flexibility to react and stay ahead of changing market conditions for each of the complex hotels. The complex consists of Hilton Chicago, The Palmer House and The Drake. You will be responsible for driving strategic alignment ( approach) with Sales, Catering, RM, Property Leadership and the Regional team to create dynamic and nimble plans to achieve ongoing short and long-term goals. Additionally, talent development and creating an inclusive/flexible culture for team members to thrive in is critical. More specifically, for each of the complex hotels you will: Develop and manage results of annual commercial strategy plan with property commercial team that represents the group, perm and transient current year targets, optimal mix targets and aligns with 3-5 year crossover booking targets Implement Business Review Guidelines (current year plus 3-5 years) and Group Pricing & Rate Quotation Strategies with property commercial team to maximize all pricing components of sales and catering opportunities, achieve positive group market share, EBITDA and TGOP Strategically partner with Group, BT, Leisure and GTIR HWS teams to drive conversion and alignment Design and execute marketing plan under the mentorship of regional commercial director, which includes objectives, strategies, budget, and targets in alignment with regional and global approach. Partner with enterprise e-Commerce teams to ensure that online hotel content is accurate, relevant and showcases current transient and group offers Leverage Enterprise Marketing teams to develop strong social media and marketing messaging that tells a story and drives higher online interaction and conversion Engage and support the PR teams (both Corporate communications and Brand PR) to position and maximize hotel visibility. Drive all hotel reporting for performance and commercial activity reporting including adjustments to commercial action plan based on market trends with focus on short, mid and long term KPIs Consistent coaching to create stronger team members (talent development) and culture of accountability through weekly one on ones, APEX, and succession planning for all team members Conduct annual performance reviews for all direct reports and provide feedback for dotted line reports. Develop and strengthen strategic business relationships with CVB's and local business partners. Manage sales and marketing expenses, both monthly and annually, with a focus on ROI and forecast achievement Communicate short and long-term revenue needs along with plans to impact with key stakeholders including ownership, enterprise commercial team and hotel team members. Develop in partnership with operations team a strong site visit program including site visit tracking conversion for recognition and improvement. Create and implement unique client events that drive ROI and higher conversion Present commercial strategies in concise, relevant format to key business partners and ownership groups with AVPs, Regional Commercial Director and General Manager(s) in consistent ownership driven timeline Ensure transparency and integrity with commercial Leaders to review and validate revenue forecasts, improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies. Develop strong bench strength through networking to identify potential candidates for sales, catering and marketing roles Manage to Hilton brand standards and corporate identity while utilizing relevant communication tools (under the mentorship of regional commercial director). Utilize reader boards, market activity and industry trends to identify potential opportunities and competitive threats in regular SWOT analysis and updates to commercial action plans Direct Reports: This position will oversee direct reports for the following disciplines: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum of ten (10) Years of Hotel Sales, Catering or Marketing Experience.Minimum of five (5) years director level experienceManagement Experience (type): DirectorFour-year college degree preferredAdditional Requirements (i.e. % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes.Experience in hotel management, or related industry, essential. Cross brand or product line experience preferred.Highly professional presentations and communication (oral and written) skills.Proficiency with standard Microsoft Office.Ability to perform critical analysis. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development.Experience in large matrix organizationsAbility to speak multiple languagesMultiple Brand experienceHilton software programs preferred What is it like working for Hilton? The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage -for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all! The salary for this role is $200,000 to $250,000K and is based on applicable and specialized experience and location.
12/12/2025
Full time
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of the Complex Area Director of Sales and Marketing for Hilton's of Chicago are to drive exceptional sales results and team member development, through strategic planning and implementation, streamlining expenses, financial accountability, marketing operations and dynamic leadership while maintaining the flexibility to react and stay ahead of changing market conditions for each of the complex hotels. The complex consists of Hilton Chicago, The Palmer House and The Drake. You will be responsible for driving strategic alignment ( approach) with Sales, Catering, RM, Property Leadership and the Regional team to create dynamic and nimble plans to achieve ongoing short and long-term goals. Additionally, talent development and creating an inclusive/flexible culture for team members to thrive in is critical. More specifically, for each of the complex hotels you will: Develop and manage results of annual commercial strategy plan with property commercial team that represents the group, perm and transient current year targets, optimal mix targets and aligns with 3-5 year crossover booking targets Implement Business Review Guidelines (current year plus 3-5 years) and Group Pricing & Rate Quotation Strategies with property commercial team to maximize all pricing components of sales and catering opportunities, achieve positive group market share, EBITDA and TGOP Strategically partner with Group, BT, Leisure and GTIR HWS teams to drive conversion and alignment Design and execute marketing plan under the mentorship of regional commercial director, which includes objectives, strategies, budget, and targets in alignment with regional and global approach. Partner with enterprise e-Commerce teams to ensure that online hotel content is accurate, relevant and showcases current transient and group offers Leverage Enterprise Marketing teams to develop strong social media and marketing messaging that tells a story and drives higher online interaction and conversion Engage and support the PR teams (both Corporate communications and Brand PR) to position and maximize hotel visibility. Drive all hotel reporting for performance and commercial activity reporting including adjustments to commercial action plan based on market trends with focus on short, mid and long term KPIs Consistent coaching to create stronger team members (talent development) and culture of accountability through weekly one on ones, APEX, and succession planning for all team members Conduct annual performance reviews for all direct reports and provide feedback for dotted line reports. Develop and strengthen strategic business relationships with CVB's and local business partners. Manage sales and marketing expenses, both monthly and annually, with a focus on ROI and forecast achievement Communicate short and long-term revenue needs along with plans to impact with key stakeholders including ownership, enterprise commercial team and hotel team members. Develop in partnership with operations team a strong site visit program including site visit tracking conversion for recognition and improvement. Create and implement unique client events that drive ROI and higher conversion Present commercial strategies in concise, relevant format to key business partners and ownership groups with AVPs, Regional Commercial Director and General Manager(s) in consistent ownership driven timeline Ensure transparency and integrity with commercial Leaders to review and validate revenue forecasts, improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies. Develop strong bench strength through networking to identify potential candidates for sales, catering and marketing roles Manage to Hilton brand standards and corporate identity while utilizing relevant communication tools (under the mentorship of regional commercial director). Utilize reader boards, market activity and industry trends to identify potential opportunities and competitive threats in regular SWOT analysis and updates to commercial action plans Direct Reports: This position will oversee direct reports for the following disciplines: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum of ten (10) Years of Hotel Sales, Catering or Marketing Experience.Minimum of five (5) years director level experienceManagement Experience (type): DirectorFour-year college degree preferredAdditional Requirements (i.e. % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes.Experience in hotel management, or related industry, essential. Cross brand or product line experience preferred.Highly professional presentations and communication (oral and written) skills.Proficiency with standard Microsoft Office.Ability to perform critical analysis. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development.Experience in large matrix organizationsAbility to speak multiple languagesMultiple Brand experienceHilton software programs preferred What is it like working for Hilton? The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage -for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all! The salary for this role is $200,000 to $250,000K and is based on applicable and specialized experience and location.
Executive Director Location: Baker Place (Assisted Living) - Vineland, NJ Salary: $95,000 - $105,000 annually Bonus Opportunity: 20% annual performance-based bonus About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies-one of the nation's top two largest senior living operators. With a strong focus on performance, innovation, and lifestyle personalization, we manage and enhance senior living communities across the country. Discovery Management Group supports over 6,500 residents nationwide, delivering exceptional care, comfort, and service at every level. Your Role: Executive Director As Executive Director, you'll serve as the strategic and operational leader of the community. You'll be responsible for ensuring high-quality services, strong financial performance, and a vibrant resident and team member experience. You will represent the community externally, foster internal collaboration, and lead by example through clear communication, compliance, accountability, and compassionate leadership. This is a hands-on, high-impact leadership role-ideal for someone who thrives in a mission-driven environment and understands the unique needs of the senior living industry. What You'll Do Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as Discovery Management Group and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI and occupancy targets Monitor and manage non-labor operating costs in alignment with financial expectations Review monthly financials, identify deficiencies, and implement plans of action as needed Ensure administrative files and resident records are maintained according to state regulations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, life enrichment-with functional oversight Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach team members to achieve high performance and job satisfaction Implement policies and procedures to promote compliance and accountability Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Collaborate with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain community relationships to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes What You Bring Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (desired) Minimum of 3 years of management experience with 2 years of experience as an Executive Director in an Assisted Living or Senior Living setting is required Must have a proven background in managing sales initiatives and driving occupancy growth Must hold a current New Jersey Certified Assisted Living Administrator (CALA) license Strong operational and financial acumen, including experience managing budgets and controlling costs Leadership experience including hiring, performance management, team coaching, and conflict resolution Ability to lead by example, inspire trust, and drive results Experience with Medicaid is a strong plus Why Join Us? Full benefits package available (medical, dental, vision, PTO, 401k, and more) Work in a purpose-driven, resident-first environment Be part of a collaborative and supportive leadership team Make a lasting impact on the lives of residents and families Benefits You'll Enjoy: We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. About Discovery Senior Living Discovery Senior Living is one of the largest senior living operators in the U.S., with over 350 communities and 35,000 homes across nearly 40 states. Backed by three decades of award-winning experience, Discovery leads a family of companies-including Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery at Home. With 19,000 dedicated employees and an innovative "Experiential Living" philosophy, Discovery is recognized for its leadership in performance, lifestyle customization, and senior living innovation. Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants: This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy: We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning: We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
12/12/2025
Full time
Executive Director Location: Baker Place (Assisted Living) - Vineland, NJ Salary: $95,000 - $105,000 annually Bonus Opportunity: 20% annual performance-based bonus About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies-one of the nation's top two largest senior living operators. With a strong focus on performance, innovation, and lifestyle personalization, we manage and enhance senior living communities across the country. Discovery Management Group supports over 6,500 residents nationwide, delivering exceptional care, comfort, and service at every level. Your Role: Executive Director As Executive Director, you'll serve as the strategic and operational leader of the community. You'll be responsible for ensuring high-quality services, strong financial performance, and a vibrant resident and team member experience. You will represent the community externally, foster internal collaboration, and lead by example through clear communication, compliance, accountability, and compassionate leadership. This is a hands-on, high-impact leadership role-ideal for someone who thrives in a mission-driven environment and understands the unique needs of the senior living industry. What You'll Do Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as Discovery Management Group and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI and occupancy targets Monitor and manage non-labor operating costs in alignment with financial expectations Review monthly financials, identify deficiencies, and implement plans of action as needed Ensure administrative files and resident records are maintained according to state regulations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, life enrichment-with functional oversight Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach team members to achieve high performance and job satisfaction Implement policies and procedures to promote compliance and accountability Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Collaborate with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain community relationships to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes What You Bring Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (desired) Minimum of 3 years of management experience with 2 years of experience as an Executive Director in an Assisted Living or Senior Living setting is required Must have a proven background in managing sales initiatives and driving occupancy growth Must hold a current New Jersey Certified Assisted Living Administrator (CALA) license Strong operational and financial acumen, including experience managing budgets and controlling costs Leadership experience including hiring, performance management, team coaching, and conflict resolution Ability to lead by example, inspire trust, and drive results Experience with Medicaid is a strong plus Why Join Us? Full benefits package available (medical, dental, vision, PTO, 401k, and more) Work in a purpose-driven, resident-first environment Be part of a collaborative and supportive leadership team Make a lasting impact on the lives of residents and families Benefits You'll Enjoy: We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. About Discovery Senior Living Discovery Senior Living is one of the largest senior living operators in the U.S., with over 350 communities and 35,000 homes across nearly 40 states. Backed by three decades of award-winning experience, Discovery leads a family of companies-including Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery at Home. With 19,000 dedicated employees and an innovative "Experiential Living" philosophy, Discovery is recognized for its leadership in performance, lifestyle customization, and senior living innovation. Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants: This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy: We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning: We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Description: The Family Support Center at Canopy Village, is a trauma informed safe teen assessment and resource center, providing case management, care coordination, behavioral health services, activities and groups to children and their families. We aim to prevent and divert youth from juvenile justice and child welfare systems through a single point of contact which identifies underlying issues contributing to concerning behavior and partners with youth and families to access individualized services and/or resources. Under the supervision of the Director of Family Support Services, the Family Support Manager is responsible for the engagement, assessment, case planning, and coordination of resources and services for families that access services throughout Canopy Village. The Case Manager coordinates and works closely with internal service providers, external providers, community partners, agencies, and organizations for the delivery and care of children/youth and families served. They are responsible for establishment and/or participation in person centered planning, case management, and aftercare follow up. Requirements: Schedule: The Family Support Manager position is a full-time position consisting of 30-40 hours per week during Family Support Center operational hours of 9am-6pm, Monday through Friday. Education/Training/Experience: A bachelor's degree in a health or human services field from an accredited college is required for this position Must have a basic foundation of knowledge around community resources, services and systems in Kootenai County and/or North Idaho One (1) year full-time experience in a community clinic or social services setting, behavioral health setting preferred Must be at least 21 years of age Trust Based Relational Intervention knowledge preferred Positive and professional communication skills Strong organization and writing skills Positive team member skills Duties/Responsibilities: Assess family and youth needs through use of validated screening tools; make referrals to internal and external service providers including Canopy Village respite and emergency shelter services, hospitals, community agencies, and treatment centers Create client centered case plans Coordinate services for families and youth, assist families to navigate community resources and systems, assist families to obtain or sustain stable living environments, provide after-care follow-up Participate in proactive resource mining to support families and at-risk youth Collaborate with external providers, community partners, agencies, and organizations Coordinate with Canopy Village providers and treatment teams Participate in the creation and facilitation of groups, activities, and workshops for youth and parents Work to ensure that family's permanency needs are being assessed and supported when engaged in reunification efforts. Ensure care is coordinated and completed within regulatory requirements and in the best interest of the child and family Abide and uphold regulations and standards of accrediting bodies Coordinate and participate in multi-disciplinary team meetings for youth and families Implement wrap-around services from person centered plan Cultivate strong, comprehensive knowledge and relationships with community resources for families and children Maintain timely documentation of services and data tracking of children and families served to include completing service notes within 48 hours of contact and maintaining client charts in an EHR platform. Attend occasional meetings, committees, fundraisers, and/or public relations as requested that may occur outside of regular business hours Coordinate with Program Admin team and Clinicians to ensure a positive communication flow. Facilitate and participate in annual trainings for the Canopy Village organization Participate in on-call duties Other duties as assigned by the Director of Family Support Services Salary Range/Benefits: EQUAL OPPORTUNITY/AFFIRMATIVE EMPLOYER Salary and Benefits Commensurate with Skills and Experience to include: Employer paid Health insurance premiums 403B Retirement Option 9 paid holidays PTO Option of 1: Dependent Care Account with $200 per month agency contribution or $2,400 annual education reimbursement Licensures/Certifications: First Aid/CPR certified or complete within 90 days of hire Hold a valid driver's license Skills Training and Development Certification or complete within 90 days of hire Child and Adolescent Needs and Strengths Certification or complete within 90 days of hire Requirements: Must be dedicated to the mission and vision of Canopy Village. Must be able to engage with all people of the community regardless of sexual, ethnic, racial, religious background, or socio-economic level. Must have a strong commitment to professional ethics. Must possess emotional and professional maturity, stability, tactfulness, and good decision-making skills. Must always adhere to the Confidentiality, Privacy, HIPAA Policy. Must have dependable insured transportation, a valid driver's license, and acceptable driving record. Must complete all background requirements. Acknowledgement of child abuse reporting responsibility. Employment is contingent upon receiving a clearing from appropriate authorities. Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices; and act in such a manner as to ensure at all times maximum safety to one's self, children, colleagues, and visitors. Physical Demand Analysis: General Physical Requirements Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to lift up to 50 pounds. Physical Activities Climbing: Ascending or descending stairs, ramps, and the like using feet and legs and/or hands and arms. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at the knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Crawling: Moving about on hands and knees or hands and feet. Reaching: Extending hand(s) and arm(s) in any direction. Walking: Moving about on foot to accomplish tasks, particularly for medium distances or moving from one work site to another. Pushing/Pulling: Using upper extremities to exert force in order to draw, drag, haul, or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. Talking: Expressing or exchanging ideas by means of the spoken work. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Compensation details: 21-26 Hourly Wage PI7447d43a0a5d-6193
12/12/2025
Full time
Description: The Family Support Center at Canopy Village, is a trauma informed safe teen assessment and resource center, providing case management, care coordination, behavioral health services, activities and groups to children and their families. We aim to prevent and divert youth from juvenile justice and child welfare systems through a single point of contact which identifies underlying issues contributing to concerning behavior and partners with youth and families to access individualized services and/or resources. Under the supervision of the Director of Family Support Services, the Family Support Manager is responsible for the engagement, assessment, case planning, and coordination of resources and services for families that access services throughout Canopy Village. The Case Manager coordinates and works closely with internal service providers, external providers, community partners, agencies, and organizations for the delivery and care of children/youth and families served. They are responsible for establishment and/or participation in person centered planning, case management, and aftercare follow up. Requirements: Schedule: The Family Support Manager position is a full-time position consisting of 30-40 hours per week during Family Support Center operational hours of 9am-6pm, Monday through Friday. Education/Training/Experience: A bachelor's degree in a health or human services field from an accredited college is required for this position Must have a basic foundation of knowledge around community resources, services and systems in Kootenai County and/or North Idaho One (1) year full-time experience in a community clinic or social services setting, behavioral health setting preferred Must be at least 21 years of age Trust Based Relational Intervention knowledge preferred Positive and professional communication skills Strong organization and writing skills Positive team member skills Duties/Responsibilities: Assess family and youth needs through use of validated screening tools; make referrals to internal and external service providers including Canopy Village respite and emergency shelter services, hospitals, community agencies, and treatment centers Create client centered case plans Coordinate services for families and youth, assist families to navigate community resources and systems, assist families to obtain or sustain stable living environments, provide after-care follow-up Participate in proactive resource mining to support families and at-risk youth Collaborate with external providers, community partners, agencies, and organizations Coordinate with Canopy Village providers and treatment teams Participate in the creation and facilitation of groups, activities, and workshops for youth and parents Work to ensure that family's permanency needs are being assessed and supported when engaged in reunification efforts. Ensure care is coordinated and completed within regulatory requirements and in the best interest of the child and family Abide and uphold regulations and standards of accrediting bodies Coordinate and participate in multi-disciplinary team meetings for youth and families Implement wrap-around services from person centered plan Cultivate strong, comprehensive knowledge and relationships with community resources for families and children Maintain timely documentation of services and data tracking of children and families served to include completing service notes within 48 hours of contact and maintaining client charts in an EHR platform. Attend occasional meetings, committees, fundraisers, and/or public relations as requested that may occur outside of regular business hours Coordinate with Program Admin team and Clinicians to ensure a positive communication flow. Facilitate and participate in annual trainings for the Canopy Village organization Participate in on-call duties Other duties as assigned by the Director of Family Support Services Salary Range/Benefits: EQUAL OPPORTUNITY/AFFIRMATIVE EMPLOYER Salary and Benefits Commensurate with Skills and Experience to include: Employer paid Health insurance premiums 403B Retirement Option 9 paid holidays PTO Option of 1: Dependent Care Account with $200 per month agency contribution or $2,400 annual education reimbursement Licensures/Certifications: First Aid/CPR certified or complete within 90 days of hire Hold a valid driver's license Skills Training and Development Certification or complete within 90 days of hire Child and Adolescent Needs and Strengths Certification or complete within 90 days of hire Requirements: Must be dedicated to the mission and vision of Canopy Village. Must be able to engage with all people of the community regardless of sexual, ethnic, racial, religious background, or socio-economic level. Must have a strong commitment to professional ethics. Must possess emotional and professional maturity, stability, tactfulness, and good decision-making skills. Must always adhere to the Confidentiality, Privacy, HIPAA Policy. Must have dependable insured transportation, a valid driver's license, and acceptable driving record. Must complete all background requirements. Acknowledgement of child abuse reporting responsibility. Employment is contingent upon receiving a clearing from appropriate authorities. Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices; and act in such a manner as to ensure at all times maximum safety to one's self, children, colleagues, and visitors. Physical Demand Analysis: General Physical Requirements Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to lift up to 50 pounds. Physical Activities Climbing: Ascending or descending stairs, ramps, and the like using feet and legs and/or hands and arms. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at the knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Crawling: Moving about on hands and knees or hands and feet. Reaching: Extending hand(s) and arm(s) in any direction. Walking: Moving about on foot to accomplish tasks, particularly for medium distances or moving from one work site to another. Pushing/Pulling: Using upper extremities to exert force in order to draw, drag, haul, or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. Talking: Expressing or exchanging ideas by means of the spoken work. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Compensation details: 21-26 Hourly Wage PI7447d43a0a5d-6193
BENEFITS AND SALARY: The salary range for this position is $70,000-$74,000 depending on experience, education, and licensure. At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 100% paid parental leave for childbirth, adoption, and foster care 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care QUALIFICATIONS: Education: Minimum Master's Degree in Social Work or related field required. Licensure: Minimum Valid Ohio LISW-S or LPCC-S required. Skills/Competencies: Strong clinical skills including expertise crisis intervention, family education, behavioral interventions. Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date. Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics. Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language. Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures. Collaboration & Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members. Problem-Solving & Decision-Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions. Experience: Proven experience in public relations, community development and both clinical and administrative supervision. Demonstrated clinical experience in partial hospitalization services. Experience working with children, adolescents and their families. AGENCY SUMMARY: Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Intensive Treatment Program. Our Intensive Treatment Program is a co-ed therapeutic residential treatment program for youth, ages 8 through 17, with significant mental health and psychiatric needs. The program provides a safe, secure home-like setting where their path toward healing can begin. The Intensive Treatment Program specializes in dialectical behavior therapy (DBT)-a cognitive behavioral treatment approach that emphasizes the development of four skill sets: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance JOB SUMMARY: The Director of Child and Adolescent Group Services (CAGS) is responsible for implementing and overseeing the CAGS program of Bellefaire JCB. He/she provides direction, coordination plus clinical and administrative supervision to the CAGS staff. The Director monitors the program's budget and research, as well as working to promote the development of the program. RESPONSIBILITIES INCLUDE: Provide clinical and administrative supervision and leadership to the CAGS program, managers, and staff. Supervise and assure the maintenance of adequate and timely client records, reports and billing. Assure that standards/regulations set by accrediting and/or licensing bodies are maintained by both CAGS staff. Conduct or coordinate staff training that will provide the skills necessary to implement the CAGS programs. In cooperation with appropriate Fiscal staff, develop, administrate, and be responsible for the CAGS program budgets. Either through personal participation or by delegating to appropriate staff, provide consultation and input on intake decisions as requested. Represent the agency in the development or maintenance of relationships with other organizations including, sister agencies, public agencies, managed care companies, insurance companies, funders and referral sources. Provide liaison and appropriate staffing for committees of the Board of Trustees as directed by the Executive Director. Assure that CAGS staff participate in agency research projects to evaluate program effectiveness. Assist in the development of proposal writing and fundraising activities. Assure that CAGS staff maintain high standards of safe, ethical and professional conduct. Assure that CAGS groups are run in accordance with applicable licensing and accreditation regulations and standards. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. OTHER DUTIES: Attend scheduled staff meetings, supervision, and on-going training. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards. Respect the privacy of clients and hold in confidence all information obtained during the client's treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures. Other duties as assigned by management. Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
12/12/2025
Full time
BENEFITS AND SALARY: The salary range for this position is $70,000-$74,000 depending on experience, education, and licensure. At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 100% paid parental leave for childbirth, adoption, and foster care 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care QUALIFICATIONS: Education: Minimum Master's Degree in Social Work or related field required. Licensure: Minimum Valid Ohio LISW-S or LPCC-S required. Skills/Competencies: Strong clinical skills including expertise crisis intervention, family education, behavioral interventions. Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date. Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics. Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language. Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures. Collaboration & Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members. Problem-Solving & Decision-Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions. Experience: Proven experience in public relations, community development and both clinical and administrative supervision. Demonstrated clinical experience in partial hospitalization services. Experience working with children, adolescents and their families. AGENCY SUMMARY: Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Intensive Treatment Program. Our Intensive Treatment Program is a co-ed therapeutic residential treatment program for youth, ages 8 through 17, with significant mental health and psychiatric needs. The program provides a safe, secure home-like setting where their path toward healing can begin. The Intensive Treatment Program specializes in dialectical behavior therapy (DBT)-a cognitive behavioral treatment approach that emphasizes the development of four skill sets: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance JOB SUMMARY: The Director of Child and Adolescent Group Services (CAGS) is responsible for implementing and overseeing the CAGS program of Bellefaire JCB. He/she provides direction, coordination plus clinical and administrative supervision to the CAGS staff. The Director monitors the program's budget and research, as well as working to promote the development of the program. RESPONSIBILITIES INCLUDE: Provide clinical and administrative supervision and leadership to the CAGS program, managers, and staff. Supervise and assure the maintenance of adequate and timely client records, reports and billing. Assure that standards/regulations set by accrediting and/or licensing bodies are maintained by both CAGS staff. Conduct or coordinate staff training that will provide the skills necessary to implement the CAGS programs. In cooperation with appropriate Fiscal staff, develop, administrate, and be responsible for the CAGS program budgets. Either through personal participation or by delegating to appropriate staff, provide consultation and input on intake decisions as requested. Represent the agency in the development or maintenance of relationships with other organizations including, sister agencies, public agencies, managed care companies, insurance companies, funders and referral sources. Provide liaison and appropriate staffing for committees of the Board of Trustees as directed by the Executive Director. Assure that CAGS staff participate in agency research projects to evaluate program effectiveness. Assist in the development of proposal writing and fundraising activities. Assure that CAGS staff maintain high standards of safe, ethical and professional conduct. Assure that CAGS groups are run in accordance with applicable licensing and accreditation regulations and standards. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. OTHER DUTIES: Attend scheduled staff meetings, supervision, and on-going training. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards. Respect the privacy of clients and hold in confidence all information obtained during the client's treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures. Other duties as assigned by management. Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
Join an amazing global healthcare organization with lots of growth opportunities! Awesome benefits include: Medical Dental Vision Nutrition Management Fitness Programs Retirement Daily-Life Assistance Family Resources Educational Benefits Discount Programs Pet Insurance Auto/homeowners/rental Insurance Holidays Off Paid Time Off And Much More Position Summary: The Occupational Therapist specializing in Rehab Acute Works under the direct supervision of the Team Coordinator and/or Clinical Specialist, and leadership of the Rehab Therapy Services Inpatient Manager Uses objective evaluation techniques to assess the occupational limitations and medical condition of patients Prescribes and implements a treatment program which is designed to return patients to their maximum level of function Works collaboratively with all members of the multidisciplinary health care team to maximize patient and team outcomes Promotes improvement in service, department and hospital systems to benefit patient care Incorporates and operationalizes the goals and objectives of the organization Education: Completion of a Bachelor of Science, Master's Degree, or Doctorate in Occupational Therapy from an accredited academic program. Required Licensure, Certification: Current State licensure as an Occupational Therapist required AHA Healthcare Provider CPR required Work Experience: 1 year of Occupational Therapist experience Successful completion of clinical internships as required by the academic program Salary Range: Minimum 36.47/hour - Maximum 60.21/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
12/12/2025
Full time
Join an amazing global healthcare organization with lots of growth opportunities! Awesome benefits include: Medical Dental Vision Nutrition Management Fitness Programs Retirement Daily-Life Assistance Family Resources Educational Benefits Discount Programs Pet Insurance Auto/homeowners/rental Insurance Holidays Off Paid Time Off And Much More Position Summary: The Occupational Therapist specializing in Rehab Acute Works under the direct supervision of the Team Coordinator and/or Clinical Specialist, and leadership of the Rehab Therapy Services Inpatient Manager Uses objective evaluation techniques to assess the occupational limitations and medical condition of patients Prescribes and implements a treatment program which is designed to return patients to their maximum level of function Works collaboratively with all members of the multidisciplinary health care team to maximize patient and team outcomes Promotes improvement in service, department and hospital systems to benefit patient care Incorporates and operationalizes the goals and objectives of the organization Education: Completion of a Bachelor of Science, Master's Degree, or Doctorate in Occupational Therapy from an accredited academic program. Required Licensure, Certification: Current State licensure as an Occupational Therapist required AHA Healthcare Provider CPR required Work Experience: 1 year of Occupational Therapist experience Successful completion of clinical internships as required by the academic program Salary Range: Minimum 36.47/hour - Maximum 60.21/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
Job Title: RN - Registered Nurse - Hospital Case Manager - Care Without Delay Location: Wilkes-Barre, Pennsylvania Job Category: RN - Registered Nurse, Nursing and Nursing Support Schedule: Days Work Type: Full time Department: GWV Care Coordination Team Date Posted: 07/09/2025 Job ID: R-81627 Job SummaryGeisinger is proud to announce a salary increase for RN Hospital Case Managers - making this the perfect time to join us! We're committed to supporting your success as you'll play a vital role in ensuring patients receive the right care, at the right time, in the right place. Apply today and become part of a team that's making a meaningful impact every day. This is an in-person RN position based at Geisinger Wyoming Valley / Geisinger South Wilkes Barre, providing on-site support to inpatient care teams. Job Duties We're excited to share the recent salary increase for our Hospital Case Managers - and are dedicated to elevating your nursing career. Our culture empowers you to act with purpose and urgency - providing today's care now and enhancing the patient experience by delivering timely, compassionate care. Join a team where innovation, collaboration, and responsiveness are at the heart of everything we do. A typical workweek is Monday through Friday, from 8:00 AM to 4:30 PM. Flexibility is needed to provide care at the right time. You'll occasionally cover weekends as part of a shared rotation-approximately every third weekend. At least two (2) years of prior RN experience is required. The ideal candidate will have prior RN experience in a hospital setting. Case Management experience is preferred and not required. The successful candidate must be available to work on-site at Geisinger Wyoming Valley (GWV) or Geisinger South Wilkes Barre. This role is Exempt, salaried. Benefits of working in Case Management Strong team culture Consistent scheduling Meaningful mission-driven work Benefits of working at Geisinger: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more. Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Position Details Integrates evidence-based clinical guidelines, preventive guidelines, protocols, and other metrics in the development of treatment plans that are patient-centric, promoting quality and efficiency in the delivery of healthcare for the identified population. Develops systems of care that monitor progress and promote early intervention in acute care situations. Assists with the design, implementation, and evaluation of the advanced patient centered care model. Assesses the healthcare, educational and psychosocial needs of patients or members. Designs an individualized plan of care and fosters a team approach by working collaboratively with the patient or member, family, primary care provider, and other members of the health care team to ensure coordination of services. Continuously evaluates laboratory results, diagnostic tests, utilization patterns and other metrics to monitor quality and efficiency results for assigned population. Works to appropriately apply benefits and utilization management serving as a resource to the patient or member and healthcare team. Maintains required documentation for all case management activities. Collects required data and utilizes this data to adjust the treatment plan when indicated. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. EducationGraduate from Specialty Training Program-Nursing (Required) ExperienceMinimum of 2 years-Nursing (Required) Certification(s) and License(s)Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
12/10/2025
Full time
Job Title: RN - Registered Nurse - Hospital Case Manager - Care Without Delay Location: Wilkes-Barre, Pennsylvania Job Category: RN - Registered Nurse, Nursing and Nursing Support Schedule: Days Work Type: Full time Department: GWV Care Coordination Team Date Posted: 07/09/2025 Job ID: R-81627 Job SummaryGeisinger is proud to announce a salary increase for RN Hospital Case Managers - making this the perfect time to join us! We're committed to supporting your success as you'll play a vital role in ensuring patients receive the right care, at the right time, in the right place. Apply today and become part of a team that's making a meaningful impact every day. This is an in-person RN position based at Geisinger Wyoming Valley / Geisinger South Wilkes Barre, providing on-site support to inpatient care teams. Job Duties We're excited to share the recent salary increase for our Hospital Case Managers - and are dedicated to elevating your nursing career. Our culture empowers you to act with purpose and urgency - providing today's care now and enhancing the patient experience by delivering timely, compassionate care. Join a team where innovation, collaboration, and responsiveness are at the heart of everything we do. A typical workweek is Monday through Friday, from 8:00 AM to 4:30 PM. Flexibility is needed to provide care at the right time. You'll occasionally cover weekends as part of a shared rotation-approximately every third weekend. At least two (2) years of prior RN experience is required. The ideal candidate will have prior RN experience in a hospital setting. Case Management experience is preferred and not required. The successful candidate must be available to work on-site at Geisinger Wyoming Valley (GWV) or Geisinger South Wilkes Barre. This role is Exempt, salaried. Benefits of working in Case Management Strong team culture Consistent scheduling Meaningful mission-driven work Benefits of working at Geisinger: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more. Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Position Details Integrates evidence-based clinical guidelines, preventive guidelines, protocols, and other metrics in the development of treatment plans that are patient-centric, promoting quality and efficiency in the delivery of healthcare for the identified population. Develops systems of care that monitor progress and promote early intervention in acute care situations. Assists with the design, implementation, and evaluation of the advanced patient centered care model. Assesses the healthcare, educational and psychosocial needs of patients or members. Designs an individualized plan of care and fosters a team approach by working collaboratively with the patient or member, family, primary care provider, and other members of the health care team to ensure coordination of services. Continuously evaluates laboratory results, diagnostic tests, utilization patterns and other metrics to monitor quality and efficiency results for assigned population. Works to appropriately apply benefits and utilization management serving as a resource to the patient or member and healthcare team. Maintains required documentation for all case management activities. Collects required data and utilizes this data to adjust the treatment plan when indicated. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. EducationGraduate from Specialty Training Program-Nursing (Required) ExperienceMinimum of 2 years-Nursing (Required) Certification(s) and License(s)Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
Job Title: RN - Registered Nurse - Hospital Case Manager - Care Without Delay Location: Wilkes-Barre, Pennsylvania Job Category: RN - Registered Nurse, Nursing and Nursing Support Schedule: Days Work Type: Full time Department: GWV Care Coordination Team Date Posted: 07/09/2025 Job ID: R-81627 Job SummaryGeisinger is proud to announce a salary increase for RN Hospital Case Managers - making this the perfect time to join us! We're committed to supporting your success as you'll play a vital role in ensuring patients receive the right care, at the right time, in the right place. Apply today and become part of a team that's making a meaningful impact every day. This is an in-person RN position based at Geisinger Wyoming Valley / Geisinger South Wilkes Barre, providing on-site support to inpatient care teams. Job Duties We're excited to share the recent salary increase for our Hospital Case Managers - and are dedicated to elevating your nursing career. Our culture empowers you to act with purpose and urgency - providing today's care now and enhancing the patient experience by delivering timely, compassionate care. Join a team where innovation, collaboration, and responsiveness are at the heart of everything we do. A typical workweek is Monday through Friday, from 8:00 AM to 4:30 PM. Flexibility is needed to provide care at the right time. You'll occasionally cover weekends as part of a shared rotation-approximately every third weekend. At least two (2) years of prior RN experience is required. The ideal candidate will have prior RN experience in a hospital setting. Case Management experience is preferred and not required. The successful candidate must be available to work on-site at Geisinger Wyoming Valley (GWV) or Geisinger South Wilkes Barre. This role is Exempt, salaried. Benefits of working in Case Management Strong team culture Consistent scheduling Meaningful mission-driven work Benefits of working at Geisinger: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more. Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Position Details Integrates evidence-based clinical guidelines, preventive guidelines, protocols, and other metrics in the development of treatment plans that are patient-centric, promoting quality and efficiency in the delivery of healthcare for the identified population. Develops systems of care that monitor progress and promote early intervention in acute care situations. Assists with the design, implementation, and evaluation of the advanced patient centered care model. Assesses the healthcare, educational and psychosocial needs of patients or members. Designs an individualized plan of care and fosters a team approach by working collaboratively with the patient or member, family, primary care provider, and other members of the health care team to ensure coordination of services. Continuously evaluates laboratory results, diagnostic tests, utilization patterns and other metrics to monitor quality and efficiency results for assigned population. Works to appropriately apply benefits and utilization management serving as a resource to the patient or member and healthcare team. Maintains required documentation for all case management activities. Collects required data and utilizes this data to adjust the treatment plan when indicated. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. EducationGraduate from Specialty Training Program-Nursing (Required) ExperienceMinimum of 2 years-Nursing (Required) Certification(s) and License(s)Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
12/10/2025
Full time
Job Title: RN - Registered Nurse - Hospital Case Manager - Care Without Delay Location: Wilkes-Barre, Pennsylvania Job Category: RN - Registered Nurse, Nursing and Nursing Support Schedule: Days Work Type: Full time Department: GWV Care Coordination Team Date Posted: 07/09/2025 Job ID: R-81627 Job SummaryGeisinger is proud to announce a salary increase for RN Hospital Case Managers - making this the perfect time to join us! We're committed to supporting your success as you'll play a vital role in ensuring patients receive the right care, at the right time, in the right place. Apply today and become part of a team that's making a meaningful impact every day. This is an in-person RN position based at Geisinger Wyoming Valley / Geisinger South Wilkes Barre, providing on-site support to inpatient care teams. Job Duties We're excited to share the recent salary increase for our Hospital Case Managers - and are dedicated to elevating your nursing career. Our culture empowers you to act with purpose and urgency - providing today's care now and enhancing the patient experience by delivering timely, compassionate care. Join a team where innovation, collaboration, and responsiveness are at the heart of everything we do. A typical workweek is Monday through Friday, from 8:00 AM to 4:30 PM. Flexibility is needed to provide care at the right time. You'll occasionally cover weekends as part of a shared rotation-approximately every third weekend. At least two (2) years of prior RN experience is required. The ideal candidate will have prior RN experience in a hospital setting. Case Management experience is preferred and not required. The successful candidate must be available to work on-site at Geisinger Wyoming Valley (GWV) or Geisinger South Wilkes Barre. This role is Exempt, salaried. Benefits of working in Case Management Strong team culture Consistent scheduling Meaningful mission-driven work Benefits of working at Geisinger: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more. Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Position Details Integrates evidence-based clinical guidelines, preventive guidelines, protocols, and other metrics in the development of treatment plans that are patient-centric, promoting quality and efficiency in the delivery of healthcare for the identified population. Develops systems of care that monitor progress and promote early intervention in acute care situations. Assists with the design, implementation, and evaluation of the advanced patient centered care model. Assesses the healthcare, educational and psychosocial needs of patients or members. Designs an individualized plan of care and fosters a team approach by working collaboratively with the patient or member, family, primary care provider, and other members of the health care team to ensure coordination of services. Continuously evaluates laboratory results, diagnostic tests, utilization patterns and other metrics to monitor quality and efficiency results for assigned population. Works to appropriately apply benefits and utilization management serving as a resource to the patient or member and healthcare team. Maintains required documentation for all case management activities. Collects required data and utilizes this data to adjust the treatment plan when indicated. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. EducationGraduate from Specialty Training Program-Nursing (Required) ExperienceMinimum of 2 years-Nursing (Required) Certification(s) and License(s)Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title: RN - Registered Nurse - Hospital Case Manager - Care Without Delay Location: Wilkes-Barre, Pennsylvania Job Category: RN - Registered Nurse, Nursing and Nursing Support Schedule: Days Work Type: Full time Department: GWV Care Coordination Team Date Posted: 07/09/2025 Job ID: R-81627 Job SummaryGeisinger is proud to announce a salary increase for RN Hospital Case Managers - making this the perfect time to join us! We're committed to supporting your success as you'll play a vital role in ensuring patients receive the right care, at the right time, in the right place. Apply today and become part of a team that's making a meaningful impact every day. This is an in-person RN position based at Geisinger Wyoming Valley / Geisinger South Wilkes Barre, providing on-site support to inpatient care teams. Job Duties We're excited to share the recent salary increase for our Hospital Case Managers - and are dedicated to elevating your nursing career. Our culture empowers you to act with purpose and urgency - providing today's care now and enhancing the patient experience by delivering timely, compassionate care. Join a team where innovation, collaboration, and responsiveness are at the heart of everything we do. A typical workweek is Monday through Friday, from 8:00 AM to 4:30 PM. Flexibility is needed to provide care at the right time. You'll occasionally cover weekends as part of a shared rotation-approximately every third weekend. At least two (2) years of prior RN experience is required. The ideal candidate will have prior RN experience in a hospital setting. Case Management experience is preferred and not required. The successful candidate must be available to work on-site at Geisinger Wyoming Valley (GWV) or Geisinger South Wilkes Barre. This role is Exempt, salaried. Benefits of working in Case Management Strong team culture Consistent scheduling Meaningful mission-driven work Benefits of working at Geisinger: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more. Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Position Details Integrates evidence-based clinical guidelines, preventive guidelines, protocols, and other metrics in the development of treatment plans that are patient-centric, promoting quality and efficiency in the delivery of healthcare for the identified population. Develops systems of care that monitor progress and promote early intervention in acute care situations. Assists with the design, implementation, and evaluation of the advanced patient centered care model. Assesses the healthcare, educational and psychosocial needs of patients or members. Designs an individualized plan of care and fosters a team approach by working collaboratively with the patient or member, family, primary care provider, and other members of the health care team to ensure coordination of services. Continuously evaluates laboratory results, diagnostic tests, utilization patterns and other metrics to monitor quality and efficiency results for assigned population. Works to appropriately apply benefits and utilization management serving as a resource to the patient or member and healthcare team. Maintains required documentation for all case management activities. Collects required data and utilizes this data to adjust the treatment plan when indicated. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. EducationGraduate from Specialty Training Program-Nursing (Required) ExperienceMinimum of 2 years-Nursing (Required) Certification(s) and License(s)Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
12/10/2025
Full time
Job Title: RN - Registered Nurse - Hospital Case Manager - Care Without Delay Location: Wilkes-Barre, Pennsylvania Job Category: RN - Registered Nurse, Nursing and Nursing Support Schedule: Days Work Type: Full time Department: GWV Care Coordination Team Date Posted: 07/09/2025 Job ID: R-81627 Job SummaryGeisinger is proud to announce a salary increase for RN Hospital Case Managers - making this the perfect time to join us! We're committed to supporting your success as you'll play a vital role in ensuring patients receive the right care, at the right time, in the right place. Apply today and become part of a team that's making a meaningful impact every day. This is an in-person RN position based at Geisinger Wyoming Valley / Geisinger South Wilkes Barre, providing on-site support to inpatient care teams. Job Duties We're excited to share the recent salary increase for our Hospital Case Managers - and are dedicated to elevating your nursing career. Our culture empowers you to act with purpose and urgency - providing today's care now and enhancing the patient experience by delivering timely, compassionate care. Join a team where innovation, collaboration, and responsiveness are at the heart of everything we do. A typical workweek is Monday through Friday, from 8:00 AM to 4:30 PM. Flexibility is needed to provide care at the right time. You'll occasionally cover weekends as part of a shared rotation-approximately every third weekend. At least two (2) years of prior RN experience is required. The ideal candidate will have prior RN experience in a hospital setting. Case Management experience is preferred and not required. The successful candidate must be available to work on-site at Geisinger Wyoming Valley (GWV) or Geisinger South Wilkes Barre. This role is Exempt, salaried. Benefits of working in Case Management Strong team culture Consistent scheduling Meaningful mission-driven work Benefits of working at Geisinger: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more. Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Position Details Integrates evidence-based clinical guidelines, preventive guidelines, protocols, and other metrics in the development of treatment plans that are patient-centric, promoting quality and efficiency in the delivery of healthcare for the identified population. Develops systems of care that monitor progress and promote early intervention in acute care situations. Assists with the design, implementation, and evaluation of the advanced patient centered care model. Assesses the healthcare, educational and psychosocial needs of patients or members. Designs an individualized plan of care and fosters a team approach by working collaboratively with the patient or member, family, primary care provider, and other members of the health care team to ensure coordination of services. Continuously evaluates laboratory results, diagnostic tests, utilization patterns and other metrics to monitor quality and efficiency results for assigned population. Works to appropriately apply benefits and utilization management serving as a resource to the patient or member and healthcare team. Maintains required documentation for all case management activities. Collects required data and utilizes this data to adjust the treatment plan when indicated. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. EducationGraduate from Specialty Training Program-Nursing (Required) ExperienceMinimum of 2 years-Nursing (Required) Certification(s) and License(s)Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
Hamblen Crisis Services Coordinator Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen Crisis Services Coordinator today! The Hamblen Crisis Services Coordinator JOB SUMMARY Crisis Services Coordinator is responsible for administrative tasks including reports, scheduling, and training. Services Coordinator will provide supervision to designated employees. Clinical responsibilities include on-call and clinical direction while on site. In addition to supervisory responsibilities, Services Coordinator will meet with clients and treatment team as clinically indicated. Facilitate referral-related activities to link clients with needed services. Follow-up on clinical directives to ensure client treatment is being rendered. Complete assessments at main site and in the community setting as needed. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Regular attendance is an essential job function. Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs. All staff will be present and on time for shift in order to relieve previous shift. All staff will stay on shift until relief coverage arrive. All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe. All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in. EVALUATION STANDARDS 5 Always Exceeds Performance Standards 4 Consistently Exceeds Performance Standards 3 Regularly Meets Performance Standards 2 Frequently Does Not Meet Performance Standards 1 Consistently Does Not Meet Performance Standards This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Participates as an active member of the crisis team. Begins and ends workday as scheduled and is accessible by cell phone when in the field. Communicates with triage to determine priority of call if more than one call is pending. Responds appropriately to all flags, emails, and voicemails. Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes Attends and participates in scheduled administrative team meetings Meet with designated employees at least monthly for clinical supervision. 2. Completes documentation of client care in compliance with CARF and SSOC standards. Completes all necessary documentation for each client before end of shift. Clearly documents time of referrals and declines. Flags, emails, or calls case managers/therapist to alert provider that client was seen by Mobile Crisis. Fax all pertinent documentation for referrals and document accordingly. 3. Provides face to face crisis assessments and coverage 24/7/365. Provides direction to client in crisis. Facilitates voluntary/involuntary placement for client or gives referral information to client. Ensures that all clients are seen within two-hour time frame when possible. Provides on-call crisis intervention according to established protocol Through client assessment, determine appropriate level of care and inform all parties involved of plan Provide education and referral information when clinically appropriate Acts as a liaison with community agencies and families to ensure appropriate care for client Determines appropriate location of assessment (i.e. community, telehealth, ED, etc) Spends adequate time with client during assessment to determine needs and most appropriate services and treatment available. Conducts individual/family/significant other therapy with CSU clients as clinically indicated. Provide direction to front line staff to ensure that clients are seen in a timely manner and according to priority. Will provide client transport as needed. Manages staff of MCU assessments. Maintains all productivity standards of CSU and MCU. Meets CU and MCU expected outcomes. COMPENSATION: Starting salary for this position is approximately $72,851/yr based on relevant experience and education. QUALIFICATIONS - Hamblen Crisis Services Coordinator Education/Knowledge: A Master's degree in a health-related field of counseling, psychology, social work, sociology and experience working with individuals with mental illness and/or co-occurring diagnoses. Preferred Master's level licensed or license eligible clinician. Must obtain F endorsement. Experience : Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Must have experience in working with special populations including individuals with Severe and Persistent Mental Illnesses and Co-Occurring Disorders. Computer experience is helpful. Experience working in a crisis setting preferred. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Morristown, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIfd437bfe0ea0-3430
12/10/2025
Full time
Hamblen Crisis Services Coordinator Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen Crisis Services Coordinator today! The Hamblen Crisis Services Coordinator JOB SUMMARY Crisis Services Coordinator is responsible for administrative tasks including reports, scheduling, and training. Services Coordinator will provide supervision to designated employees. Clinical responsibilities include on-call and clinical direction while on site. In addition to supervisory responsibilities, Services Coordinator will meet with clients and treatment team as clinically indicated. Facilitate referral-related activities to link clients with needed services. Follow-up on clinical directives to ensure client treatment is being rendered. Complete assessments at main site and in the community setting as needed. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Regular attendance is an essential job function. Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs. All staff will be present and on time for shift in order to relieve previous shift. All staff will stay on shift until relief coverage arrive. All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe. All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in. EVALUATION STANDARDS 5 Always Exceeds Performance Standards 4 Consistently Exceeds Performance Standards 3 Regularly Meets Performance Standards 2 Frequently Does Not Meet Performance Standards 1 Consistently Does Not Meet Performance Standards This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Participates as an active member of the crisis team. Begins and ends workday as scheduled and is accessible by cell phone when in the field. Communicates with triage to determine priority of call if more than one call is pending. Responds appropriately to all flags, emails, and voicemails. Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes Attends and participates in scheduled administrative team meetings Meet with designated employees at least monthly for clinical supervision. 2. Completes documentation of client care in compliance with CARF and SSOC standards. Completes all necessary documentation for each client before end of shift. Clearly documents time of referrals and declines. Flags, emails, or calls case managers/therapist to alert provider that client was seen by Mobile Crisis. Fax all pertinent documentation for referrals and document accordingly. 3. Provides face to face crisis assessments and coverage 24/7/365. Provides direction to client in crisis. Facilitates voluntary/involuntary placement for client or gives referral information to client. Ensures that all clients are seen within two-hour time frame when possible. Provides on-call crisis intervention according to established protocol Through client assessment, determine appropriate level of care and inform all parties involved of plan Provide education and referral information when clinically appropriate Acts as a liaison with community agencies and families to ensure appropriate care for client Determines appropriate location of assessment (i.e. community, telehealth, ED, etc) Spends adequate time with client during assessment to determine needs and most appropriate services and treatment available. Conducts individual/family/significant other therapy with CSU clients as clinically indicated. Provide direction to front line staff to ensure that clients are seen in a timely manner and according to priority. Will provide client transport as needed. Manages staff of MCU assessments. Maintains all productivity standards of CSU and MCU. Meets CU and MCU expected outcomes. COMPENSATION: Starting salary for this position is approximately $72,851/yr based on relevant experience and education. QUALIFICATIONS - Hamblen Crisis Services Coordinator Education/Knowledge: A Master's degree in a health-related field of counseling, psychology, social work, sociology and experience working with individuals with mental illness and/or co-occurring diagnoses. Preferred Master's level licensed or license eligible clinician. Must obtain F endorsement. Experience : Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Must have experience in working with special populations including individuals with Severe and Persistent Mental Illnesses and Co-Occurring Disorders. Computer experience is helpful. Experience working in a crisis setting preferred. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Morristown, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIfd437bfe0ea0-3430
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
