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director of community impact
Director, Military Affairs Service - Army
USAA Careers Chesapeake, Virginia
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director, Military Affairs Service - Army
USAA Careers Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director, Client Service, Media
KANTAR New York, New York
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply Job Details Job Title: Director, Client Service, Media Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the role The Director role leads client-facing media effectiveness initiatives, translating business objectives into strategic research designs that measure cross-platform and addressable TV campaign performance. The position combines deep expertise in media with leadership in client service, guiding teams to deliver high-impact insights and innovative solutions. Primary Responsibilities Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients. Translate client business objectives into research design, ensuring insights are aligned with our client's media strategy and goals. Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI. Synthesize complex data into compelling narratives that inform client decision-making and media planning. Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards. Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights. Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context. Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels. Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions. Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency. Establish quality standards and best practices to deliver on client-facing research outputs. Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts. Essential Knowledge & Experience 5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance. Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies. Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders. Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment. Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing. Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking. Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency. Kantar Benefits We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role in Illinois is 97 666.66 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Location New York, World Trade CenterUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
12/12/2025
Full time
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply Job Details Job Title: Director, Client Service, Media Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the role The Director role leads client-facing media effectiveness initiatives, translating business objectives into strategic research designs that measure cross-platform and addressable TV campaign performance. The position combines deep expertise in media with leadership in client service, guiding teams to deliver high-impact insights and innovative solutions. Primary Responsibilities Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients. Translate client business objectives into research design, ensuring insights are aligned with our client's media strategy and goals. Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI. Synthesize complex data into compelling narratives that inform client decision-making and media planning. Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards. Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights. Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context. Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels. Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions. Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency. Establish quality standards and best practices to deliver on client-facing research outputs. Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts. Essential Knowledge & Experience 5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance. Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies. Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders. Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment. Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing. Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking. Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency. Kantar Benefits We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role in Illinois is 97 666.66 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Location New York, World Trade CenterUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
UC ANR Policy Institute - Academic Coordinator II (Associate Director) - Davis, CA (AP 25-04)
University of California Agriculture and Natural Resources Davis, California
UC ANR Policy Institute - Academic Coordinator II (Associate Director) - Davis, CA (AP 25-04) University of California Agriculture and Natural Resources Application Window Open date: October 10, 2025 Most recent review date: Thursday, Nov 13, 2025 at 11:59pm (Pacific Time) Applications received after this date will be reviewed by the search committee if the position has not yet been filled. Final date: Thursday, Jan 1, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Position description Position Overview: The University of California, Agriculture and Natural Resources (UC ANR) invites applications for an Associate Director/Academic Coordinator II with the UC ANR Policy Institute. Location Headquarters: UC ANR, Davis, CA. Purpose: The Associate Director/Academic Coordinator II will provide statewide coordination and leadership for activities of the UC ANR Policy Institute. Specifically, this position will collaborate with the Director to develop new sources of funding including preparing grant applications and engaging with donors. This position will also communicate science-based research, pursue new opportunities for interdisciplinary collaboration with researchers internal and external to UC ANR, oversee contracts and grants, build relationships with local, state, and federal policymakers, and serve as a resource for UC academics engaging in science-to-policy work. The UC ANR Policy Institute (Policy Institute), housed within the University of California Agriculture and Natural Resources, will be the one-stop shop for policymakers to find and easily access scientists and cutting-edge research on issues critical to California. The Policy Institute will also connect affiliated researchers to work across specialty areas, serve as a resource for UC academics interested in expanding policy-relevant work and communications, and will establish a policy advisory board to help identify priority research areas, grant opportunities, and partnerships. The Policy Institute will also conduct original research and real-time economic analyses to remain relevant and responsive to timely, critical issues. Alignment. As described in UC ANR's Vision 2040, California faces a complex, ever-changing regulatory environment in which science-based input and community engagement are needed to inform policy decisions and implementation. Now more than ever, solutions are needed to mitigate the impact of extreme weather events and other disasters, advance more efficient methods of agriculture production, further sustainable land stewardship, strengthen food systems, and build resiliency to future impacts of social, political, and ecological challenges. As these challenges increase in complexity so, too, do their solutions. Local, state, and federal policies and regulations must adapt and be responsive, taking into consideration current scientific and technological advances. This position will help UC ANR achieve its mission of cultivating thriving communities, sustainable agriculture, resilient ecosystems, and economic prosperity in California through development and sharing of equitable and collaborative science-based solutions that have national and global impact. Through research, education, extension, and outreach, this position will contribute to each of UC ANR's Public Value Statements. Clientele. The UC ANR Policy Institute's clientele is necessarily broad given that it conducts a wide variety of activities, from conducting original research, calculating real-time economic analyses, and communicating science with policymakers. The Associate Director/Academic Coordinator II will primarily work with UC researchers and local, state, and federal policymakers, as well as partner organizations and stakeholders. Major Duties and Responsibilities: Provide statewide coordination for activities of the UC ANR Policy Institute. Lead and contribute to effective communication efforts (e.g., develop and maintain websites, social media, blogs, and other media). Develop, adapt, implement, and evaluate program activities, training, curriculum, and other educational activities and multi-media materials aligned with strategic plan and/or clientele needs. Write policy briefs and support academics in writing policy briefs. Develop proposals for extramural funding (e.g., grants, contracts, gifts/donations). Effectively communicate science-based research to a variety of audiences. Collaborate with other UC ANR academics, campus-based specialists and faculty and/or others, to address priority issues. Oversee contracts and grants. Serve as a resource for UC academics engaging in science-to-policy work. Design and deliver professional development opportunities for academics engaging in science-to-policy communications. Create a positive environment that supports the success of the unit team and team members - includes modeling and supporting a good team working environment. Sets goals and target outputs for shared clarity of vision. Represent UC ANR in a professional manner. Liaison representation with other agencies and institutions in the public and private sectors. Be an effective listener and communicator, take responsibility for own actions, motivate others, and keep commitments. Interact with UC ANR Program Teams, specialists, campus based Agricultural Experiment Station faculty and others within the research/extension network to develop, strengthen and expand Policy Institute goals. Participate in professional organizations and collaborate with federal, state and county governmental agencies, non-government organizations and others. Represent UC ANR in a professional manner. Maintain positive relationships with stakeholders and clientele. Meet with and provide responsive communications with key stakeholders (e.g., industry partners, donors, policymakers and elected officials, and others as required). Commitment to ongoing self-improvement both professionally and personally; interest in continued and lifelong learning. Promote and operationalize UC ANR's Principles of Community ( ) Reporting Relationship: The Associate Director/Academic Coordinator II reports to the Director of the UC ANR Policy Institute who is responsible for supervision and evaluation of the position, and works closely with Associate Directors within the UC ANR Policy Institute on programs and projects. This position also collaborates with UC ANR academics, Cooperative Extension staff, other UC academics, Vice Provost of Academic Personnel, Associate Vice-President, and Vice-President. Qualifications Required: Required Qualifications A minimum of a Master's degree in agricultural, environmental, social sciences, or related field, with coursework or experience relevant to agricultural extension and public policy is required at the time of appointment. Doctoral degree is preferred. Skills Required: To be successful, Academic Coordinators require skills in the following: Technical Competence Demonstrated ability to prepare, deliver, and evaluate research, educational materials, and extension programming. Ability to maintain literacy in internet communications and with computer software. Administrative experience including managing contract and grant budgets, reporting and evaluation, and understanding and following institutional policies. Demonstrated ability to secure and manage extramural funding. Communication Demonstrated excellence in written, oral, and interpersonal communication skills, including website development and management. Demonstrated ability to listen, communicate, and extend complex information in a format tailored to diverse audiences (policymakers, funders, partners, and other external stakeholders). Collaboration, Teamwork, and Flexibility Demonstrated ability to work independently and collaboratively in teams and provide leadership for research and education activities. Self-directed, responsible, and internally motivated. Adapts to changing conditions, prepared to capitalize on opportunities and work around potential threats, shifting focus as times and organizational needs change. Demonstrated ability to model and support effective teamwork and remain open to exploring new ideas and innovative solutions. Interest in Continued and Lifelong Learning Demonstrated commitment to ongoing self-improvement both professionally and personally. Additional Requirements Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required. Must possess or obtain valid California Driver's License to drive a County or University Vehicle. We are unable to sponsor or take over sponsorship of an employment visa at this time. Applicants must be authorized to work for any employer in the U.S. at the time of hire. This is not a remote position. The candidate must be available to work onsite. In accordance with UC ANR Flexible Work Guidelines flexible work agreements are available upon approval by supervisors and periodic re-evaluation. As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct . click apply for full job details
12/12/2025
Full time
UC ANR Policy Institute - Academic Coordinator II (Associate Director) - Davis, CA (AP 25-04) University of California Agriculture and Natural Resources Application Window Open date: October 10, 2025 Most recent review date: Thursday, Nov 13, 2025 at 11:59pm (Pacific Time) Applications received after this date will be reviewed by the search committee if the position has not yet been filled. Final date: Thursday, Jan 1, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Position description Position Overview: The University of California, Agriculture and Natural Resources (UC ANR) invites applications for an Associate Director/Academic Coordinator II with the UC ANR Policy Institute. Location Headquarters: UC ANR, Davis, CA. Purpose: The Associate Director/Academic Coordinator II will provide statewide coordination and leadership for activities of the UC ANR Policy Institute. Specifically, this position will collaborate with the Director to develop new sources of funding including preparing grant applications and engaging with donors. This position will also communicate science-based research, pursue new opportunities for interdisciplinary collaboration with researchers internal and external to UC ANR, oversee contracts and grants, build relationships with local, state, and federal policymakers, and serve as a resource for UC academics engaging in science-to-policy work. The UC ANR Policy Institute (Policy Institute), housed within the University of California Agriculture and Natural Resources, will be the one-stop shop for policymakers to find and easily access scientists and cutting-edge research on issues critical to California. The Policy Institute will also connect affiliated researchers to work across specialty areas, serve as a resource for UC academics interested in expanding policy-relevant work and communications, and will establish a policy advisory board to help identify priority research areas, grant opportunities, and partnerships. The Policy Institute will also conduct original research and real-time economic analyses to remain relevant and responsive to timely, critical issues. Alignment. As described in UC ANR's Vision 2040, California faces a complex, ever-changing regulatory environment in which science-based input and community engagement are needed to inform policy decisions and implementation. Now more than ever, solutions are needed to mitigate the impact of extreme weather events and other disasters, advance more efficient methods of agriculture production, further sustainable land stewardship, strengthen food systems, and build resiliency to future impacts of social, political, and ecological challenges. As these challenges increase in complexity so, too, do their solutions. Local, state, and federal policies and regulations must adapt and be responsive, taking into consideration current scientific and technological advances. This position will help UC ANR achieve its mission of cultivating thriving communities, sustainable agriculture, resilient ecosystems, and economic prosperity in California through development and sharing of equitable and collaborative science-based solutions that have national and global impact. Through research, education, extension, and outreach, this position will contribute to each of UC ANR's Public Value Statements. Clientele. The UC ANR Policy Institute's clientele is necessarily broad given that it conducts a wide variety of activities, from conducting original research, calculating real-time economic analyses, and communicating science with policymakers. The Associate Director/Academic Coordinator II will primarily work with UC researchers and local, state, and federal policymakers, as well as partner organizations and stakeholders. Major Duties and Responsibilities: Provide statewide coordination for activities of the UC ANR Policy Institute. Lead and contribute to effective communication efforts (e.g., develop and maintain websites, social media, blogs, and other media). Develop, adapt, implement, and evaluate program activities, training, curriculum, and other educational activities and multi-media materials aligned with strategic plan and/or clientele needs. Write policy briefs and support academics in writing policy briefs. Develop proposals for extramural funding (e.g., grants, contracts, gifts/donations). Effectively communicate science-based research to a variety of audiences. Collaborate with other UC ANR academics, campus-based specialists and faculty and/or others, to address priority issues. Oversee contracts and grants. Serve as a resource for UC academics engaging in science-to-policy work. Design and deliver professional development opportunities for academics engaging in science-to-policy communications. Create a positive environment that supports the success of the unit team and team members - includes modeling and supporting a good team working environment. Sets goals and target outputs for shared clarity of vision. Represent UC ANR in a professional manner. Liaison representation with other agencies and institutions in the public and private sectors. Be an effective listener and communicator, take responsibility for own actions, motivate others, and keep commitments. Interact with UC ANR Program Teams, specialists, campus based Agricultural Experiment Station faculty and others within the research/extension network to develop, strengthen and expand Policy Institute goals. Participate in professional organizations and collaborate with federal, state and county governmental agencies, non-government organizations and others. Represent UC ANR in a professional manner. Maintain positive relationships with stakeholders and clientele. Meet with and provide responsive communications with key stakeholders (e.g., industry partners, donors, policymakers and elected officials, and others as required). Commitment to ongoing self-improvement both professionally and personally; interest in continued and lifelong learning. Promote and operationalize UC ANR's Principles of Community ( ) Reporting Relationship: The Associate Director/Academic Coordinator II reports to the Director of the UC ANR Policy Institute who is responsible for supervision and evaluation of the position, and works closely with Associate Directors within the UC ANR Policy Institute on programs and projects. This position also collaborates with UC ANR academics, Cooperative Extension staff, other UC academics, Vice Provost of Academic Personnel, Associate Vice-President, and Vice-President. Qualifications Required: Required Qualifications A minimum of a Master's degree in agricultural, environmental, social sciences, or related field, with coursework or experience relevant to agricultural extension and public policy is required at the time of appointment. Doctoral degree is preferred. Skills Required: To be successful, Academic Coordinators require skills in the following: Technical Competence Demonstrated ability to prepare, deliver, and evaluate research, educational materials, and extension programming. Ability to maintain literacy in internet communications and with computer software. Administrative experience including managing contract and grant budgets, reporting and evaluation, and understanding and following institutional policies. Demonstrated ability to secure and manage extramural funding. Communication Demonstrated excellence in written, oral, and interpersonal communication skills, including website development and management. Demonstrated ability to listen, communicate, and extend complex information in a format tailored to diverse audiences (policymakers, funders, partners, and other external stakeholders). Collaboration, Teamwork, and Flexibility Demonstrated ability to work independently and collaboratively in teams and provide leadership for research and education activities. Self-directed, responsible, and internally motivated. Adapts to changing conditions, prepared to capitalize on opportunities and work around potential threats, shifting focus as times and organizational needs change. Demonstrated ability to model and support effective teamwork and remain open to exploring new ideas and innovative solutions. Interest in Continued and Lifelong Learning Demonstrated commitment to ongoing self-improvement both professionally and personally. Additional Requirements Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required. Must possess or obtain valid California Driver's License to drive a County or University Vehicle. We are unable to sponsor or take over sponsorship of an employment visa at this time. Applicants must be authorized to work for any employer in the U.S. at the time of hire. This is not a remote position. The candidate must be available to work onsite. In accordance with UC ANR Flexible Work Guidelines flexible work agreements are available upon approval by supervisors and periodic re-evaluation. As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct . click apply for full job details
USAA
Business Risk and Controls Advisor Senior
USAA Chesapeake, Virginia
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Newark Beth Israel Medical Center
Asst Director Patient Care Cardiac Step Down Full Time Days
Newark Beth Israel Medical Center Newark, New Jersey
Job Title: Asst Director Patient Care Location: Newark Beth Israel Medical Ctr Department Name: Nursing B6 Step Down Req #: Status: Salaried Shift: Day Pay Range: $124,414.76 - $159,263.78 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: First established in 1901, Newark Beth Israel Medical Center is a 665-bed quaternary care, teaching hospital that provides comprehensive health care for the region. Staffed with more than 800 physicians, 3200 employees, and 150 volunteers, our hospital is ready to provide you and your family with the quality care you need. At Newark Beth Israel Medical Center, we are committed to quality and excellence in patient care. Qualifications: Required: Bachelor's degree in nursing New Jersey RN License Cardiac or Telemetry experience required Graduate of an accredited school of nursing Strong communication and organizational skills 1-3 years relative clinical practice Preferred: Master's degree in nursing preferred Minimum of 2 years of relevant management/leadership experience preferred Relevant certification preferred (Med./Surg - Telemetry) Goal and outcome oriented Demonstrated Leadership experience Excellent written and verbal communication skills Certifications and Licenses Required: BLS upon hire and ACLS within 6 months of start date Active New Jersey Registered Nurse License Scheduling Requirements: Full-Time Day, 36 hours per week - salaried position Monday - Friday, may require some weekend/holiday coverage Essential Functions: Responsibilities: The Assistant Director of Patient Care role will assist the Director in overseeing all clinical operations in the unit. The Assistant Director will assist in managing the day-to-day clinical operations of the unit through oversight of all clinical staff and quality improvement, with the goal of cost-efficient, high-quality, value-driven care under the direction of the Director. Assists in the planning, implementation and evaluation of operations of the Department consisting of a group of clearly defined personnel. Assists in the direction of and participates in the Department's planning, budgeting, education and human resources activities. Ensures compliance with patient care quality standards and regulatory governing bodies. Initiate programs to improve organizational performance to enhance provision of services. Ensures that quality, age-appropriate nursing care is delivered to all patients in his/her nursing unit in accordance with the philosophy, policies, procedures and program plans of the hospital. Participates in nursing quality assurance. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
12/12/2025
Full time
Job Title: Asst Director Patient Care Location: Newark Beth Israel Medical Ctr Department Name: Nursing B6 Step Down Req #: Status: Salaried Shift: Day Pay Range: $124,414.76 - $159,263.78 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: First established in 1901, Newark Beth Israel Medical Center is a 665-bed quaternary care, teaching hospital that provides comprehensive health care for the region. Staffed with more than 800 physicians, 3200 employees, and 150 volunteers, our hospital is ready to provide you and your family with the quality care you need. At Newark Beth Israel Medical Center, we are committed to quality and excellence in patient care. Qualifications: Required: Bachelor's degree in nursing New Jersey RN License Cardiac or Telemetry experience required Graduate of an accredited school of nursing Strong communication and organizational skills 1-3 years relative clinical practice Preferred: Master's degree in nursing preferred Minimum of 2 years of relevant management/leadership experience preferred Relevant certification preferred (Med./Surg - Telemetry) Goal and outcome oriented Demonstrated Leadership experience Excellent written and verbal communication skills Certifications and Licenses Required: BLS upon hire and ACLS within 6 months of start date Active New Jersey Registered Nurse License Scheduling Requirements: Full-Time Day, 36 hours per week - salaried position Monday - Friday, may require some weekend/holiday coverage Essential Functions: Responsibilities: The Assistant Director of Patient Care role will assist the Director in overseeing all clinical operations in the unit. The Assistant Director will assist in managing the day-to-day clinical operations of the unit through oversight of all clinical staff and quality improvement, with the goal of cost-efficient, high-quality, value-driven care under the direction of the Director. Assists in the planning, implementation and evaluation of operations of the Department consisting of a group of clearly defined personnel. Assists in the direction of and participates in the Department's planning, budgeting, education and human resources activities. Ensures compliance with patient care quality standards and regulatory governing bodies. Initiate programs to improve organizational performance to enhance provision of services. Ensures that quality, age-appropriate nursing care is delivered to all patients in his/her nursing unit in accordance with the philosophy, policies, procedures and program plans of the hospital. Participates in nursing quality assurance. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
USAA
Director, Channel Strategy and Performance
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director, Channel Strategy and Performance
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director, Channel Strategy and Performance
USAA Plano, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director of Organization & Workforce Design
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director of Organization & Workforce Design leads enterprise-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy-shaping the future of work. A strategic thinker and systems designer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership: Build and lead a high-performing workforce planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the enterprise. Capability Development: Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Org Design & Leadership Effectiveness: Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Operating Model Redesign: Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Job & Role Design (AI-Enabled): Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Skill Strategy (AI-Enabled): Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Consultation & Co-Creation: Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Integration & Risk Management: Align org planning with HR, Finance, Risk, CRE, and Enterprise Planning. Ensure processes meet compliance, performance, and risk standards. What you'll do: Build and lead a high-performing organization and workforce design planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the association. Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Align org planning with HR, Finance, Risk, CREWs, and Association Planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8 or more years in organizational design, workforce strategy, or related fields 3 or more years of direct team lead or management experience required Proven success leading complex organizational transformation initiatives Deep understanding of operating model design, business process optimization, and change management Strong facilitation, consulting, and influence skills across executive and cross-functional teams What sets you apart: Experience with AI tools for job analysis, skill mapping, and workforce planning Experience in insurance and/or banking sectors Experience with design thinking and agile methodologies Expertise leveraging AI to drive scale and sustainability Strategic systems thinker with a bias for action Exceptional communication and storytelling skills Comfortable navigating ambiguity and complexity Passionate about building inclusive, future-ready organizations Substantive change planning and execution experience Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director of Organization & Workforce Design leads enterprise-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy-shaping the future of work. A strategic thinker and systems designer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership: Build and lead a high-performing workforce planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the enterprise. Capability Development: Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Org Design & Leadership Effectiveness: Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Operating Model Redesign: Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Job & Role Design (AI-Enabled): Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Skill Strategy (AI-Enabled): Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Consultation & Co-Creation: Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Integration & Risk Management: Align org planning with HR, Finance, Risk, CRE, and Enterprise Planning. Ensure processes meet compliance, performance, and risk standards. What you'll do: Build and lead a high-performing organization and workforce design planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the association. Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Align org planning with HR, Finance, Risk, CREWs, and Association Planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8 or more years in organizational design, workforce strategy, or related fields 3 or more years of direct team lead or management experience required Proven success leading complex organizational transformation initiatives Deep understanding of operating model design, business process optimization, and change management Strong facilitation, consulting, and influence skills across executive and cross-functional teams What sets you apart: Experience with AI tools for job analysis, skill mapping, and workforce planning Experience in insurance and/or banking sectors Experience with design thinking and agile methodologies Expertise leveraging AI to drive scale and sustainability Strategic systems thinker with a bias for action Exceptional communication and storytelling skills Comfortable navigating ambiguity and complexity Passionate about building inclusive, future-ready organizations Substantive change planning and execution experience Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director of Organization & Workforce Design
USAA Plano, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director of Organization & Workforce Design leads enterprise-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy-shaping the future of work. A strategic thinker and systems designer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership: Build and lead a high-performing workforce planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the enterprise. Capability Development: Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Org Design & Leadership Effectiveness: Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Operating Model Redesign: Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Job & Role Design (AI-Enabled): Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Skill Strategy (AI-Enabled): Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Consultation & Co-Creation: Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Integration & Risk Management: Align org planning with HR, Finance, Risk, CRE, and Enterprise Planning. Ensure processes meet compliance, performance, and risk standards. What you'll do: Build and lead a high-performing organization and workforce design planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the association. Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Align org planning with HR, Finance, Risk, CREWs, and Association Planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8 or more years in organizational design, workforce strategy, or related fields 3 or more years of direct team lead or management experience required Proven success leading complex organizational transformation initiatives Deep understanding of operating model design, business process optimization, and change management Strong facilitation, consulting, and influence skills across executive and cross-functional teams What sets you apart: Experience with AI tools for job analysis, skill mapping, and workforce planning Experience in insurance and/or banking sectors Experience with design thinking and agile methodologies Expertise leveraging AI to drive scale and sustainability Strategic systems thinker with a bias for action Exceptional communication and storytelling skills Comfortable navigating ambiguity and complexity Passionate about building inclusive, future-ready organizations Substantive change planning and execution experience Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director of Organization & Workforce Design leads enterprise-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy-shaping the future of work. A strategic thinker and systems designer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership: Build and lead a high-performing workforce planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the enterprise. Capability Development: Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Org Design & Leadership Effectiveness: Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Operating Model Redesign: Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Job & Role Design (AI-Enabled): Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Skill Strategy (AI-Enabled): Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Consultation & Co-Creation: Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Integration & Risk Management: Align org planning with HR, Finance, Risk, CRE, and Enterprise Planning. Ensure processes meet compliance, performance, and risk standards. What you'll do: Build and lead a high-performing organization and workforce design planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the association. Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Align org planning with HR, Finance, Risk, CREWs, and Association Planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8 or more years in organizational design, workforce strategy, or related fields 3 or more years of direct team lead or management experience required Proven success leading complex organizational transformation initiatives Deep understanding of operating model design, business process optimization, and change management Strong facilitation, consulting, and influence skills across executive and cross-functional teams What sets you apart: Experience with AI tools for job analysis, skill mapping, and workforce planning Experience in insurance and/or banking sectors Experience with design thinking and agile methodologies Expertise leveraging AI to drive scale and sustainability Strategic systems thinker with a bias for action Exceptional communication and storytelling skills Comfortable navigating ambiguity and complexity Passionate about building inclusive, future-ready organizations Substantive change planning and execution experience Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Development Director
Northern Illinois Hospice Rockford, Illinois
Description: Join Northern Illinois Hospice as Our Next Foundation Development Director! If you're a passionate fundraising leader ready to make a measurable impact, this is your moment. Northern Illinois Hospice is seeking a dynamic Foundation Development Director to guide the Northern Illinois Hospice Foundation into its next chapter of growth. This is your chance to shape strategy, elevate philanthropy, and support the region's most experienced hospice provider. Why Northern Illinois Hospice? As the region's first hospice (founded in 1979), we're proud to blend innovation with heart. Our culture is mission-centered, collaborative, and deeply rooted in serving our community. As our Foundation Development Director, you'll join a high-energy team committed to excellence, compassion, and meaningful partnerships. We value your expertise and support your success-professionally and personally. A Day in the Life of the Foundation Development Director Every day brings opportunities to dream big and deliver results. You might be collaborating with the CEO and Foundation Board of Directors, meeting major donors, creating compelling campaigns, mentoring Foundation staff, or leading strategic outreach across our hospice service area. As the Foundation Development Director, you'll shape donor engagement, manage a strong prospect portfolio, and champion the mission of Northern Illinois Hospice throughout our community. What You'll Do (Responsibilities) As the Foundation Development Director, you will: Lead all foundation development initiatives, staff, and volunteers. Partner with the CEO and Foundation Board to create and execute long-term fundraising strategy. Manage Board relationships, reporting, stewardship, and engagement. Develop materials for donor cultivation, including presentations and gift agreements. Drive donor development across the Northern Illinois hospice region. Grow annual, major, corporate, foundation, planned giving, events, grants, and community support programs. Maintain a portfolio of major gift prospects and guide leadership in donor outreach. Schedule & Work Environment This is a full-time leadership role with regular business hours and occasional evening or weekend events tied to foundation activities. What You Bring (Requirements) Bachelor's degree required. CFRE/ACFRE preferred (or achieved within two years). 5+ years of progressive fundraising experience with major gift success. Strong supervisory, communication, and relationship-building skills. Grant writing experience a plus. Ability to lead with professionalism, strategy, and heart. Compensation Competitive salary $77,000-$112,000 , based on experience, plus a comprehensive benefits package including medical, dental, vision, PTO, 401(k) with match, disability coverage, and more. Ready to Lead With Purpose? If you're an inspiring fundraising professional who's ready to thrive as our next Foundation Development Director, we'd love to meet you. Apply today! Northern Illinois Hospice is an equal-opportunity employer and a drug-free workplace. Requirements: Compensation details: 00 Yearly Salary PI5-
12/12/2025
Full time
Description: Join Northern Illinois Hospice as Our Next Foundation Development Director! If you're a passionate fundraising leader ready to make a measurable impact, this is your moment. Northern Illinois Hospice is seeking a dynamic Foundation Development Director to guide the Northern Illinois Hospice Foundation into its next chapter of growth. This is your chance to shape strategy, elevate philanthropy, and support the region's most experienced hospice provider. Why Northern Illinois Hospice? As the region's first hospice (founded in 1979), we're proud to blend innovation with heart. Our culture is mission-centered, collaborative, and deeply rooted in serving our community. As our Foundation Development Director, you'll join a high-energy team committed to excellence, compassion, and meaningful partnerships. We value your expertise and support your success-professionally and personally. A Day in the Life of the Foundation Development Director Every day brings opportunities to dream big and deliver results. You might be collaborating with the CEO and Foundation Board of Directors, meeting major donors, creating compelling campaigns, mentoring Foundation staff, or leading strategic outreach across our hospice service area. As the Foundation Development Director, you'll shape donor engagement, manage a strong prospect portfolio, and champion the mission of Northern Illinois Hospice throughout our community. What You'll Do (Responsibilities) As the Foundation Development Director, you will: Lead all foundation development initiatives, staff, and volunteers. Partner with the CEO and Foundation Board to create and execute long-term fundraising strategy. Manage Board relationships, reporting, stewardship, and engagement. Develop materials for donor cultivation, including presentations and gift agreements. Drive donor development across the Northern Illinois hospice region. Grow annual, major, corporate, foundation, planned giving, events, grants, and community support programs. Maintain a portfolio of major gift prospects and guide leadership in donor outreach. Schedule & Work Environment This is a full-time leadership role with regular business hours and occasional evening or weekend events tied to foundation activities. What You Bring (Requirements) Bachelor's degree required. CFRE/ACFRE preferred (or achieved within two years). 5+ years of progressive fundraising experience with major gift success. Strong supervisory, communication, and relationship-building skills. Grant writing experience a plus. Ability to lead with professionalism, strategy, and heart. Compensation Competitive salary $77,000-$112,000 , based on experience, plus a comprehensive benefits package including medical, dental, vision, PTO, 401(k) with match, disability coverage, and more. Ready to Lead With Purpose? If you're an inspiring fundraising professional who's ready to thrive as our next Foundation Development Director, we'd love to meet you. Apply today! Northern Illinois Hospice is an equal-opportunity employer and a drug-free workplace. Requirements: Compensation details: 00 Yearly Salary PI5-
National Kidney Foundation
Program Director
National Kidney Foundation Atlanta, Georgia
Job Posting Title Program Director Job Description WHO WE ARE Fueled by passion and urgency, the National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change. WHAT WE BELIEVE IN NKF's Mission is what we do, our Values are how we do it. Accountability- Earn and Keep TrustCollaboration-Work as a teamCommunication- Empower with informationCommunity-Build stronger communityCompassion- Lead with care and respectImpact-Focus on the mission Your Voice Matters: WHAT YOU'LL DO Lead the development, implementation, and evaluation of health programs and interventions that align with NKF's mission and strategic goals. Support implementation of health projects and programs in partnership with the Executive Director, ensuring staffing, budgeting, and technical needs are met. Develop program plans, delivery and training materials, resources, and communication tools to support effective program execution. Maintain close relationships with local practitioners and program participants to inform program design, learning, and continuous improvement. Demonstrate strong project management skills, including developing and managing budgets, overseeing logistics, setting priorities, and meeting deadlines: Build and maintain strategic partnerships with local and national health and community stakeholders, including healthcare systems, governments, NGOs, and universities Identify and cultivate relationships with potential health program implementation partners to fill service or program gaps and bring interventions to scale Manage the full partner engagement lifecycle, including agreement execution and partner performance management Identify potential community organizations that should be part of NKF's local network Represent NKF at industry events, coalitions, and sector platforms to strengthen NKF's visibility and influence in the community and public health space Partner with the Executive Director, National Programs, and Development teams to grow and diversify financial resources for the local program portfolio Lead prospecting and proposal development for new programs and initiatives Identify potential industry and non-industry funding opportunities, including new and innovative funding models Keep the Executive Director and Development team member informed on program priorities, progress, and funding needs Proven ability in grant proposal writing and securing grant funding opportunities through new and existing grants Strong public speaking and presentation skills, with the ability to clearly articulate complex information to diverse audiences (e.g., stakeholders, patients, donors, community members). Develop and execute an internal and external communications plan to highlight local program outcomes and impact Collaborate with NKF's Branding and Communications teams to ensure consistent messaging and visibility Represent NKF as a subject matter expert and thought leader at conferences, community forums, and health sector meetings WHAT YOU'LL POSSESS Minimum 5 years of professional experience in health-related program delivery, public health initiatives, nonprofit or community engagement; or equivalent experience in the design, implementation, and evaluation of health programs; Master's degree preferred Proven experience in partnership development and relationship management with healthcare or public health organizations Demonstrated project management experience, including managing budgets, events, and deadlines independently and collaboratively Demonstrated ability to manage multiple projects, prioritize effectively, and maintain attention to detail Experience with volunteer recruitment and management, preferably with healthcare or community-based professionals to ensure focus on the groups at highest risk for kidney disease Strong analytical skills; experience using data and basic statistical analysis to inform decision-making Proficiency with multiple software platforms, including Microsoft Office Suite, Zoom, Salesforce, Canva and Smartsheet Superior organizational, communication, time management, and interpersonal skills Flexible, resourceful, and able to adapt when challenges arise Deep understanding of U.S. health systems, nonprofit and community health ecosystems, and funding streams preferred Experience working within or alongside mid-size to large nonprofit organizations or NGOs preferred Experience developing strategic communications, advocacy, or thought leadership initiatives within the healthcare or public health sector COMPETENCIES Accountability: Takes ownership of actions, decisions and results, ensuring high standards of performance and transparencyCollaboration: Collaborates effectively with peers and stakeholders, contributing to shared team goals. Demonstrates openness to feedback and is willing to work across teams to achieve NKF's missionCultural Humility: Fosters a team environment that values humility, continuous learning, and respect for diverse cultures. Ensures team members are equipped to interact with individuals from varie backgrounds with sensitivityData-Driven Decision Making & Results Orientation: Analyzes team and project data to drive performance and improve outcomes. Drives team performance, ensuring alignment with NKF's strategic objectivesFinancial Acumen: Oversees budgets and identifies funding opportunities to align with revenue goalsOperational Excellence: Implements process improvements across teams, driving productivity gainsPatient and Community-Centered Focus: Leads teams and executes on implementation of programs and initiatives that address the needs of underserved populations. Ensures that patient, donor, and caregiver needs are central to all decision-making processes, while fostering team accountability for community-focused outcomesResource Stewardship: Manages resources responsibly, balancing cost, quality, and sustainability to maximize impactStakeholder Engagement: Supports NKF's mission by coordinating the efforts of volunteers, partners, and stakeholders. Engages in project management activities to ensure smooth execution of initiatives and builds relationships that strengthen NKF's impact in the community WORKING CONDITIONS, EQUIPMENT USED AND SPECIAL INFORMATION Ability to lift and transport equipment weighing up to 25 lbs. Flexible to work evenings and weekends as needed. Available for overnight business travel. Must have a valid driver's license. EQUAL EMPLOYMENT OPPORTUNITY At the National Kidney Foundation, diversity, inclusion, and equal opportunity apply to both our workforce and the communities we serve as they relate to kidney health and kidney disease prevention. It is the policy of NKF to provide equality of employment opportunity regardless of race, creed, color, qualified handicap or disability, national origin, religion, marital status, sexual orientation, age, gender, political affiliation or veteran status, or any other factor or reason prohibited by relevant local, state, and federal fair employment laws. The Equal Employment Opportunity policy will apply to all employment practices of NKF, including, but not limited to, recruitment, hiring, promotion, training, compensation, benefits, layoffs, transfers, and discipline. Implementation of the Equal Employment Opportunity policy is the shared responsibility of the management of NKF. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The National Kidney Foundation does not accept resumes from third-party recruitment/search firms. Please do not forward resumes to NKF employees, company locations, or email addresses. NKF is not responsible for any fees related to resumes not solicited by NKF Recruiting. Compensation details: 0 Yearly Salary PI0b6eea44c1c5-1995
12/12/2025
Full time
Job Posting Title Program Director Job Description WHO WE ARE Fueled by passion and urgency, the National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change. WHAT WE BELIEVE IN NKF's Mission is what we do, our Values are how we do it. Accountability- Earn and Keep TrustCollaboration-Work as a teamCommunication- Empower with informationCommunity-Build stronger communityCompassion- Lead with care and respectImpact-Focus on the mission Your Voice Matters: WHAT YOU'LL DO Lead the development, implementation, and evaluation of health programs and interventions that align with NKF's mission and strategic goals. Support implementation of health projects and programs in partnership with the Executive Director, ensuring staffing, budgeting, and technical needs are met. Develop program plans, delivery and training materials, resources, and communication tools to support effective program execution. Maintain close relationships with local practitioners and program participants to inform program design, learning, and continuous improvement. Demonstrate strong project management skills, including developing and managing budgets, overseeing logistics, setting priorities, and meeting deadlines: Build and maintain strategic partnerships with local and national health and community stakeholders, including healthcare systems, governments, NGOs, and universities Identify and cultivate relationships with potential health program implementation partners to fill service or program gaps and bring interventions to scale Manage the full partner engagement lifecycle, including agreement execution and partner performance management Identify potential community organizations that should be part of NKF's local network Represent NKF at industry events, coalitions, and sector platforms to strengthen NKF's visibility and influence in the community and public health space Partner with the Executive Director, National Programs, and Development teams to grow and diversify financial resources for the local program portfolio Lead prospecting and proposal development for new programs and initiatives Identify potential industry and non-industry funding opportunities, including new and innovative funding models Keep the Executive Director and Development team member informed on program priorities, progress, and funding needs Proven ability in grant proposal writing and securing grant funding opportunities through new and existing grants Strong public speaking and presentation skills, with the ability to clearly articulate complex information to diverse audiences (e.g., stakeholders, patients, donors, community members). Develop and execute an internal and external communications plan to highlight local program outcomes and impact Collaborate with NKF's Branding and Communications teams to ensure consistent messaging and visibility Represent NKF as a subject matter expert and thought leader at conferences, community forums, and health sector meetings WHAT YOU'LL POSSESS Minimum 5 years of professional experience in health-related program delivery, public health initiatives, nonprofit or community engagement; or equivalent experience in the design, implementation, and evaluation of health programs; Master's degree preferred Proven experience in partnership development and relationship management with healthcare or public health organizations Demonstrated project management experience, including managing budgets, events, and deadlines independently and collaboratively Demonstrated ability to manage multiple projects, prioritize effectively, and maintain attention to detail Experience with volunteer recruitment and management, preferably with healthcare or community-based professionals to ensure focus on the groups at highest risk for kidney disease Strong analytical skills; experience using data and basic statistical analysis to inform decision-making Proficiency with multiple software platforms, including Microsoft Office Suite, Zoom, Salesforce, Canva and Smartsheet Superior organizational, communication, time management, and interpersonal skills Flexible, resourceful, and able to adapt when challenges arise Deep understanding of U.S. health systems, nonprofit and community health ecosystems, and funding streams preferred Experience working within or alongside mid-size to large nonprofit organizations or NGOs preferred Experience developing strategic communications, advocacy, or thought leadership initiatives within the healthcare or public health sector COMPETENCIES Accountability: Takes ownership of actions, decisions and results, ensuring high standards of performance and transparencyCollaboration: Collaborates effectively with peers and stakeholders, contributing to shared team goals. Demonstrates openness to feedback and is willing to work across teams to achieve NKF's missionCultural Humility: Fosters a team environment that values humility, continuous learning, and respect for diverse cultures. Ensures team members are equipped to interact with individuals from varie backgrounds with sensitivityData-Driven Decision Making & Results Orientation: Analyzes team and project data to drive performance and improve outcomes. Drives team performance, ensuring alignment with NKF's strategic objectivesFinancial Acumen: Oversees budgets and identifies funding opportunities to align with revenue goalsOperational Excellence: Implements process improvements across teams, driving productivity gainsPatient and Community-Centered Focus: Leads teams and executes on implementation of programs and initiatives that address the needs of underserved populations. Ensures that patient, donor, and caregiver needs are central to all decision-making processes, while fostering team accountability for community-focused outcomesResource Stewardship: Manages resources responsibly, balancing cost, quality, and sustainability to maximize impactStakeholder Engagement: Supports NKF's mission by coordinating the efforts of volunteers, partners, and stakeholders. Engages in project management activities to ensure smooth execution of initiatives and builds relationships that strengthen NKF's impact in the community WORKING CONDITIONS, EQUIPMENT USED AND SPECIAL INFORMATION Ability to lift and transport equipment weighing up to 25 lbs. Flexible to work evenings and weekends as needed. Available for overnight business travel. Must have a valid driver's license. EQUAL EMPLOYMENT OPPORTUNITY At the National Kidney Foundation, diversity, inclusion, and equal opportunity apply to both our workforce and the communities we serve as they relate to kidney health and kidney disease prevention. It is the policy of NKF to provide equality of employment opportunity regardless of race, creed, color, qualified handicap or disability, national origin, religion, marital status, sexual orientation, age, gender, political affiliation or veteran status, or any other factor or reason prohibited by relevant local, state, and federal fair employment laws. The Equal Employment Opportunity policy will apply to all employment practices of NKF, including, but not limited to, recruitment, hiring, promotion, training, compensation, benefits, layoffs, transfers, and discipline. Implementation of the Equal Employment Opportunity policy is the shared responsibility of the management of NKF. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The National Kidney Foundation does not accept resumes from third-party recruitment/search firms. Please do not forward resumes to NKF employees, company locations, or email addresses. NKF is not responsible for any fees related to resumes not solicited by NKF Recruiting. Compensation details: 0 Yearly Salary PI0b6eea44c1c5-1995
USAA
Director, Channel Strategy and Performance
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Liquidity Strategy Analyst Senior - Liquidity Management
USAA Plano, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Liquidity Strategy Analyst Senior develops, implements and monitors liquidity management strategies at the enterprise and line of business levels, utilizing broad enterprise knowledge and expert knowledge of the financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Executes complex liquidity and financial initiatives and directs cross-functional teams in the implementation of business solutions that ensure USAA's ongoing financial strength. Communicates liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Develops complex analytical strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries. Develops and monitors liquidity policies and comprehensive contingency funding plans. Independently assesses and communicates complex regulatory capital and liquidity rules. Conducts complex balance sheet analysis integrating capital, liquidity, cash and investment strategies. Makes recommendations to leadership on analysis. Responsible for efficient deployment of liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives. Responsible for efficient management of cash positions for the enterprise, insurance, investment and banking lines of business. Advises key stakeholders on liquidity management issues according to industry best practices. Evaluates analysis and provides recommendations to governance committees if a risk tolerance is exceeded. Key contributor to Treasury initiatives in enterprise stress test planning and execution. Evaluates stress scenario results and establishes contingency plans in partnership with key business stakeholders for reporting to senior management, governance committees, and the respective boards of directors. Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Contingency Funding Plans and associated liquidity metrics for reporting to senior management, governance committees, and the respective boards of directors. Primary contributor in the preparation and communication of key liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting. Subject matter expert knowledge of Microsoft Office products including Excel. Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization. Strong written and verbal communication skills, including the ability to create and present executive-level presentations. Ability to effectively work with both internal and external partners. What sets you apart: Experience in Liquidity Management within the financial services industry. Proven expertise in risk management, including risk metric development and monitoring. Excellent communication skills to present complex analysis to senior management and regulators. Experience working with Regulatory Bodies (OCC, FRB, TDI). Chartered Financial Analyst (CFA) Designation. Master's degree in business, Finance, Mathematics, or other related field. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Liquidity Strategy Analyst Senior develops, implements and monitors liquidity management strategies at the enterprise and line of business levels, utilizing broad enterprise knowledge and expert knowledge of the financial services industry, regulatory requirements, rating agency requirements, risk management and financial planning. Executes complex liquidity and financial initiatives and directs cross-functional teams in the implementation of business solutions that ensure USAA's ongoing financial strength. Communicates liquidity analysis and reporting to governance committees, senior management, regulatory bodies and the USAA Board of Directors. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Develops complex analytical strategies, tools and methodologies to model, measure, monitor and assess capital and liquidity adequacy across the enterprise including insurance, investment and banking subsidiaries. Develops and monitors liquidity policies and comprehensive contingency funding plans. Independently assesses and communicates complex regulatory capital and liquidity rules. Conducts complex balance sheet analysis integrating capital, liquidity, cash and investment strategies. Makes recommendations to leadership on analysis. Responsible for efficient deployment of liquidity across the enterprise, including insurance, investment and banking lines of business, to meet multiple regulatory, rating agency and internal management objectives. Responsible for efficient management of cash positions for the enterprise, insurance, investment and banking lines of business. Advises key stakeholders on liquidity management issues according to industry best practices. Evaluates analysis and provides recommendations to governance committees if a risk tolerance is exceeded. Key contributor to Treasury initiatives in enterprise stress test planning and execution. Evaluates stress scenario results and establishes contingency plans in partnership with key business stakeholders for reporting to senior management, governance committees, and the respective boards of directors. Analyzes stress scenario impacts to the USAA Consolidated/P&C/Bank/Life Contingency Funding Plans and associated liquidity metrics for reporting to senior management, governance committees, and the respective boards of directors. Primary contributor in the preparation and communication of key liquidity plans, metrics, analysis and reports to governance committees, senior management, regulatory bodies and the USAA Board of Directors. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related experience in Finance, Risk Management, Treasury, Capital and Liquidity Management and/or Accounting. Subject matter expert knowledge of Microsoft Office products including Excel. Proven ability to effectively influence and build cross-functional relationships with employees of various levels throughout the organization. Strong written and verbal communication skills, including the ability to create and present executive-level presentations. Ability to effectively work with both internal and external partners. What sets you apart: Experience in Liquidity Management within the financial services industry. Proven expertise in risk management, including risk metric development and monitoring. Excellent communication skills to present complex analysis to senior management and regulators. Experience working with Regulatory Bodies (OCC, FRB, TDI). Chartered Financial Analyst (CFA) Designation. Master's degree in business, Finance, Mathematics, or other related field. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Business Risk and Controls Advisor Senior
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Executive Director (Senior Living Community)
Seaton Ocean Grove Ocean Grove, New Jersey
Discover Your Purpose with Us at Seaton Ocean Grove! As Executive Director , you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. This community is located in the h istoric Jersey Shore community with a strong identity and location appeal. This is an opportunity to lead an AL/MC community with corporate/regional support and clear success metrics. Your Role: As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership. Position Highlights: Status: Full Time Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m.; on-call required; Manager-on-Duty rotation; minimal travel for regional/sales/corporate meetings and local business development Location: Ocean Grove, NJ Rate of Pay: $ 135,000 - $145,000 Base with Annual Target Bonus up to 20% tied to financial metrics/goals set by RDO What You'll Do: Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI, occupancy, and resident engagement targets Monitor and manage operating costs, labor, and collections in alignment with financial expectations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, and life enrichment-with functional oversight Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach staff to achieve high performance and job satisfaction Implement policies and procedures that promote compliance, accountability, and professional growth Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Partner with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain relationships within the community to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes Assisted Living / Memory Care (as applicable) Ensure compliance with state AL/MC regulations, policies, and resident documentation Lead monthly "at-risk" meetings and family engagement efforts Oversee specialized programming (e.g., SHINE Memory Care) to ensure effectiveness Ensure wellness and care plans are properly implemented and tracked Qualifications: Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (preferred) Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living (AL/MC/IL) CALA license required Medicaid experience preferred (not required) Tools/Software experience with Aline, ECP, Vitals, Power BI, OnShift, Aptex, Paychex, TELS or like systems desired. Proven success in census growth, operational leadership, and financial management Strong team leadership skills with experience in hiring, performance management, and coaching Excellent communication, problem-solving, and decision-making skills Experience with Medicaid (a plus, depending on state) Manager on Duty (MOD) coverage required on evenings/weekends Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
12/12/2025
Full time
Discover Your Purpose with Us at Seaton Ocean Grove! As Executive Director , you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. This community is located in the h istoric Jersey Shore community with a strong identity and location appeal. This is an opportunity to lead an AL/MC community with corporate/regional support and clear success metrics. Your Role: As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership. Position Highlights: Status: Full Time Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m.; on-call required; Manager-on-Duty rotation; minimal travel for regional/sales/corporate meetings and local business development Location: Ocean Grove, NJ Rate of Pay: $ 135,000 - $145,000 Base with Annual Target Bonus up to 20% tied to financial metrics/goals set by RDO What You'll Do: Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI, occupancy, and resident engagement targets Monitor and manage operating costs, labor, and collections in alignment with financial expectations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, and life enrichment-with functional oversight Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach staff to achieve high performance and job satisfaction Implement policies and procedures that promote compliance, accountability, and professional growth Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Partner with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain relationships within the community to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes Assisted Living / Memory Care (as applicable) Ensure compliance with state AL/MC regulations, policies, and resident documentation Lead monthly "at-risk" meetings and family engagement efforts Oversee specialized programming (e.g., SHINE Memory Care) to ensure effectiveness Ensure wellness and care plans are properly implemented and tracked Qualifications: Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (preferred) Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living (AL/MC/IL) CALA license required Medicaid experience preferred (not required) Tools/Software experience with Aline, ECP, Vitals, Power BI, OnShift, Aptex, Paychex, TELS or like systems desired. Proven success in census growth, operational leadership, and financial management Strong team leadership skills with experience in hiring, performance management, and coaching Excellent communication, problem-solving, and decision-making skills Experience with Medicaid (a plus, depending on state) Manager on Duty (MOD) coverage required on evenings/weekends Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
USAA
Third-Party Risk and Compliance Advisor - Mid Level
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a diligent and team-oriented Cyber Risk Management Analyst to support our Third-Party Risk Management team. In this position, you will aid in overseeing the first line's third-party technology risk management activities, contributing to the organization's cyber resilience. You will assist in the implementation of a risk-based framework to manage cybersecurity risks associated with vendors and partners, ensuring alignment with risk appetite and regulatory requirements. This role provides an excellent opportunity to learn and develop skills in third-party risk management while contributing to the organization's overall cybersecurity posture. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Implements and works to ensure the maintenance and continuous improvement of a comprehensive, risk-based Third-Party Risk Management (TPRM) technology framework aligns with industry best practices and regulatory expectations. Conducts independent review and challenge of the first line's identification and assessment of inherent and residual cybersecurity risks associated with third-party relationships. This includes initial and on-going review of inherent risk assessments, security questionnaires, and other technology and security assessments. Conducts independent testing of the design and operational effectiveness of controls implemented by the first line of defense and third parties related to third party systems and technology. Monitor the first line's adherence to the organization's cybersecurity policies, standards, and procedures related to third-party risk. Provide the business feedback and recommendations for improvement. Collects and analyzes key risk indicators (KRIs) and key performance indicators (KPIs) to continuously monitor the cyber risk posture of third parties. Contributes and develops reports to management. Stays abreast of evolving cybersecurity regulations and guidance related to TPRM and assist in ensuring the organization's program is aligned with requirements. Reviews and provides input and feedback to the first line's processes for responding to cybersecurity incidents involving third parties. Reviews vendor due diligence processes, ensuring that potential vendors are thoroughly vetted for cybersecurity risks before being onboarded. Reviews cybersecurity requirements in contracts with third parties, ensuring that appropriate security clauses are included. Maintains accurate and up-to-date documentation of TPRM technology activities. Monitors third-party relationships for Member complaints and levels of Member satisfaction ensuring service level agreements are being met. Identify process improvements to enhance the efficiency and effectiveness of the second line cyber and technology TPRM program. What you have: Bachelor's degree in a related field (e.g., Information Technology, Cybersecurity, Business Administration). 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 4 years of vendor/third-party risk management experience, in financial services, information technology, cyber security or related industry. 2 years of experience with relevant regulatory compliance, industry regulations and regulatory data sources such as Office of the Comptroller of the Currency (OCC), Federal Reserve Board, Consumer Financial Protection Bureau (CFPB), etc. Proficient knowledge of relevant cyber and/or technology process(es) and regulatory compliance requirements. Strong knowledge of cybersecurity principles and technologies. Experience working within a regulated, policy-driven environment. Experience with the full lifecycle of third-party relationships, including detailed tasks like invoice reconciliation and ensuring proper termination procedures. Knowledge of cybersecurity principles, technologies, and frameworks (e.g., NIST CSF, ISO 27001). Knowledge of third-party risk management methodologies and best practices (e.g., Shared Assessments). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. What sets you apart: Demonstrated experience with technology risk dimensions, including information security principles, and relevant laws, rules, and regulations. Demonstrated knowledge of cybersecurity principles (NIST 800.53), technologies, and frameworks, specifically NIST Cybersecurity Framework and ISO 27001. Relevant certifications such as CISSP (ISC2), CISA, CRISC, or other certifications from ISACA. Experience in auditing, particularly in the context of third-party risk management, including evaluating or conducting due diligence assessments. Possesses experience using Governance, Risk, and Compliance (GRC) tools and Third-Party Risk Management (TPRM) programs. Compensation range: The salary range for this position is: $85,040.00 - $162,550.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a diligent and team-oriented Cyber Risk Management Analyst to support our Third-Party Risk Management team. In this position, you will aid in overseeing the first line's third-party technology risk management activities, contributing to the organization's cyber resilience. You will assist in the implementation of a risk-based framework to manage cybersecurity risks associated with vendors and partners, ensuring alignment with risk appetite and regulatory requirements. This role provides an excellent opportunity to learn and develop skills in third-party risk management while contributing to the organization's overall cybersecurity posture. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Implements and works to ensure the maintenance and continuous improvement of a comprehensive, risk-based Third-Party Risk Management (TPRM) technology framework aligns with industry best practices and regulatory expectations. Conducts independent review and challenge of the first line's identification and assessment of inherent and residual cybersecurity risks associated with third-party relationships. This includes initial and on-going review of inherent risk assessments, security questionnaires, and other technology and security assessments. Conducts independent testing of the design and operational effectiveness of controls implemented by the first line of defense and third parties related to third party systems and technology. Monitor the first line's adherence to the organization's cybersecurity policies, standards, and procedures related to third-party risk. Provide the business feedback and recommendations for improvement. Collects and analyzes key risk indicators (KRIs) and key performance indicators (KPIs) to continuously monitor the cyber risk posture of third parties. Contributes and develops reports to management. Stays abreast of evolving cybersecurity regulations and guidance related to TPRM and assist in ensuring the organization's program is aligned with requirements. Reviews and provides input and feedback to the first line's processes for responding to cybersecurity incidents involving third parties. Reviews vendor due diligence processes, ensuring that potential vendors are thoroughly vetted for cybersecurity risks before being onboarded. Reviews cybersecurity requirements in contracts with third parties, ensuring that appropriate security clauses are included. Maintains accurate and up-to-date documentation of TPRM technology activities. Monitors third-party relationships for Member complaints and levels of Member satisfaction ensuring service level agreements are being met. Identify process improvements to enhance the efficiency and effectiveness of the second line cyber and technology TPRM program. What you have: Bachelor's degree in a related field (e.g., Information Technology, Cybersecurity, Business Administration). 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 4 years of vendor/third-party risk management experience, in financial services, information technology, cyber security or related industry. 2 years of experience with relevant regulatory compliance, industry regulations and regulatory data sources such as Office of the Comptroller of the Currency (OCC), Federal Reserve Board, Consumer Financial Protection Bureau (CFPB), etc. Proficient knowledge of relevant cyber and/or technology process(es) and regulatory compliance requirements. Strong knowledge of cybersecurity principles and technologies. Experience working within a regulated, policy-driven environment. Experience with the full lifecycle of third-party relationships, including detailed tasks like invoice reconciliation and ensuring proper termination procedures. Knowledge of cybersecurity principles, technologies, and frameworks (e.g., NIST CSF, ISO 27001). Knowledge of third-party risk management methodologies and best practices (e.g., Shared Assessments). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. What sets you apart: Demonstrated experience with technology risk dimensions, including information security principles, and relevant laws, rules, and regulations. Demonstrated knowledge of cybersecurity principles (NIST 800.53), technologies, and frameworks, specifically NIST Cybersecurity Framework and ISO 27001. Relevant certifications such as CISSP (ISC2), CISA, CRISC, or other certifications from ISACA. Experience in auditing, particularly in the context of third-party risk management, including evaluating or conducting due diligence assessments. Possesses experience using Governance, Risk, and Compliance (GRC) tools and Third-Party Risk Management (TPRM) programs. Compensation range: The salary range for this position is: $85,040.00 - $162,550.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AMN Healthcare
Psychiatry Residency Core Faculty
AMN Healthcare Bryan, Texas
Job Description & Requirements Psychiatry Residency Core Faculty StartDate: ASAP Pay Rate: $300000.00 - $350000.00 Join a new psychiatry program that offers the chance to shape the future of mental health care. Texas A&M University, a highly reputable and best university in the nation, in partnership with Shannon Health , seeks Psychiatry Core Faculty for an inaugural program. You'll work alongside four dedicated faculty members in an environment built on the recent success of a Family Medicine Residency Program. Qualified candidates may also have the opportunity to step into a leadership role. All backgrounds are welcome; individuals with experience in Substance Use Disorders, Eating Disorders, ECT, or other interventional treatments are encouraged to apply. Contact us today to learn more. Opportunity Highlights: Join Texas A&M University in a pioneering psychiatry residency program and bring your unique approach to an inaugural initiative shaping the future of psychiatric care Collaborate with Texas A&M and Shannon Medical Center, two renowned and established institutions Support expansion efforts sparked by the successful 2024 launch of the Family Medicine Residency Program Enjoy practice flexibility and potential leadership paths, including a role as Psychiatry Program Director for qualified candidates Be a foundational team member alongside 4 experienced faculty and serve a diverse patient population Provide impactful care to Shannon's 25 county service area, which includes Shannon River Crest Hospital, an 80-bed psychiatric inpatient facility in San Angelo Enhance program offerings with expertise in Substance Use, Eating Disorders, ECT, or other interventional treatments Community Highlights: No State Income Tax in San Angelo, Texas With warm summers and mild winters, San Angelo's climate, recreation opportunities, schools, and low crime rate have earned it the "Pearl of the Concho" moniker. Residents enjoy three recreational lakes and a river walk along the Concho River, which flows through its historic downtown. Affordable cost of living - About 20 percent below the national average Excellent recreational activities, including camping, boating, fishing, water skiing, and deer, turkey, and quail hunting The river walk offers beautiful gardens, spacious, numerous parks, concerts, and golfing San Angelo State Park has 50 miles of multi-use trails for hiking, mountain biking, and horseback riding ?Texas A&M University is committed to enriching the learning and working environments for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability. Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values. Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Psychiatrist, Psychiatry, Mental Illness, Physician, Healthcare, Mental Health, Medication, Medical, Doctor, Md AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care. Compensation Information: $300000.00 / Annually - $350000.00 / Annually
12/12/2025
Full time
Job Description & Requirements Psychiatry Residency Core Faculty StartDate: ASAP Pay Rate: $300000.00 - $350000.00 Join a new psychiatry program that offers the chance to shape the future of mental health care. Texas A&M University, a highly reputable and best university in the nation, in partnership with Shannon Health , seeks Psychiatry Core Faculty for an inaugural program. You'll work alongside four dedicated faculty members in an environment built on the recent success of a Family Medicine Residency Program. Qualified candidates may also have the opportunity to step into a leadership role. All backgrounds are welcome; individuals with experience in Substance Use Disorders, Eating Disorders, ECT, or other interventional treatments are encouraged to apply. Contact us today to learn more. Opportunity Highlights: Join Texas A&M University in a pioneering psychiatry residency program and bring your unique approach to an inaugural initiative shaping the future of psychiatric care Collaborate with Texas A&M and Shannon Medical Center, two renowned and established institutions Support expansion efforts sparked by the successful 2024 launch of the Family Medicine Residency Program Enjoy practice flexibility and potential leadership paths, including a role as Psychiatry Program Director for qualified candidates Be a foundational team member alongside 4 experienced faculty and serve a diverse patient population Provide impactful care to Shannon's 25 county service area, which includes Shannon River Crest Hospital, an 80-bed psychiatric inpatient facility in San Angelo Enhance program offerings with expertise in Substance Use, Eating Disorders, ECT, or other interventional treatments Community Highlights: No State Income Tax in San Angelo, Texas With warm summers and mild winters, San Angelo's climate, recreation opportunities, schools, and low crime rate have earned it the "Pearl of the Concho" moniker. Residents enjoy three recreational lakes and a river walk along the Concho River, which flows through its historic downtown. Affordable cost of living - About 20 percent below the national average Excellent recreational activities, including camping, boating, fishing, water skiing, and deer, turkey, and quail hunting The river walk offers beautiful gardens, spacious, numerous parks, concerts, and golfing San Angelo State Park has 50 miles of multi-use trails for hiking, mountain biking, and horseback riding ?Texas A&M University is committed to enriching the learning and working environments for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability. Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values. Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Psychiatrist, Psychiatry, Mental Illness, Physician, Healthcare, Mental Health, Medication, Medical, Doctor, Md AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care. Compensation Information: $300000.00 / Annually - $350000.00 / Annually
USAA
Director of Organization & Workforce Design
USAA Charlotte, North Carolina
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director of Organization & Workforce Design leads enterprise-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy-shaping the future of work. A strategic thinker and systems designer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership: Build and lead a high-performing workforce planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the enterprise. Capability Development: Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Org Design & Leadership Effectiveness: Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Operating Model Redesign: Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Job & Role Design (AI-Enabled): Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Skill Strategy (AI-Enabled): Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Consultation & Co-Creation: Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Integration & Risk Management: Align org planning with HR, Finance, Risk, CRE, and Enterprise Planning. Ensure processes meet compliance, performance, and risk standards. What you'll do: Build and lead a high-performing organization and workforce design planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the association. Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Align org planning with HR, Finance, Risk, CREWs, and Association Planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8 or more years in organizational design, workforce strategy, or related fields 3 or more years of direct team lead or management experience required Proven success leading complex organizational transformation initiatives Deep understanding of operating model design, business process optimization, and change management Strong facilitation, consulting, and influence skills across executive and cross-functional teams What sets you apart: Experience with AI tools for job analysis, skill mapping, and workforce planning Experience in insurance and/or banking sectors Experience with design thinking and agile methodologies Expertise leveraging AI to drive scale and sustainability Strategic systems thinker with a bias for action Exceptional communication and storytelling skills Comfortable navigating ambiguity and complexity Passionate about building inclusive, future-ready organizations Substantive change planning and execution experience Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director of Organization & Workforce Design leads enterprise-wide efforts to optimize structures, operating models, processes, and workforce capabilities. This role operates from macro to micro, shaping organization design to job architecture, role evolution, and skill strategy-shaping the future of work. A strategic thinker and systems designer, the ideal candidate partners with senior leaders, HRBPs and cross-functional partners to drive agility and effectiveness. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership: Build and lead a high-performing workforce planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the enterprise. Capability Development: Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Org Design & Leadership Effectiveness: Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Operating Model Redesign: Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Job & Role Design (AI-Enabled): Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Skill Strategy (AI-Enabled): Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Consultation & Co-Creation: Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Integration & Risk Management: Align org planning with HR, Finance, Risk, CRE, and Enterprise Planning. Ensure processes meet compliance, performance, and risk standards. What you'll do: Build and lead a high-performing organization and workforce design planning team. Develop scalable tools and frameworks to ensure consistent, sustainable practices across the association. Equip HRBPs and leaders with design tools and training. Enable self-service for less complex OD efforts and foster a culture of proactive planning and continuous improvement. Design structures aligned to strategy. Partner with executives to improve team dynamics, decision-making, and collaboration. Lead alignment and culture-shaping initiatives. Reimagine business line operating models to support strategic goals. Assess current-state structures, governance, and capabilities; deliver future-state models that boost agility, efficiency, and value. Use AI tools to analyze jobs, extract competencies, and forecast role evolution. Create inclusive, data-driven job designs aligned with future needs and performance expectations aligned to business transformations. Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Partner with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities. Serve as a strategic advisor to business leaders. Facilitate planning workshops and co-create org strategies that drive growth and adaptability. Align org planning with HR, Finance, Risk, CREWs, and Association Planning. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8 or more years in organizational design, workforce strategy, or related fields 3 or more years of direct team lead or management experience required Proven success leading complex organizational transformation initiatives Deep understanding of operating model design, business process optimization, and change management Strong facilitation, consulting, and influence skills across executive and cross-functional teams What sets you apart: Experience with AI tools for job analysis, skill mapping, and workforce planning Experience in insurance and/or banking sectors Experience with design thinking and agile methodologies Expertise leveraging AI to drive scale and sustainability Strategic systems thinker with a bias for action Exceptional communication and storytelling skills Comfortable navigating ambiguity and complexity Passionate about building inclusive, future-ready organizations Substantive change planning and execution experience Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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