Radiant Global Logistics, Inc.
Folcroft, Pennsylvania
Part-Time Driver Job Type: Part-Time (On-site) Location: Folcroft, PA Salary Range: $18.00 - $22.00 Hourly Salary Range Position Summary The Part Time Driver position at Radiant plays a key role in supporting operations by safely transporting goods, providing exceptional customer service, and ensuring timely and efficient delivery. This position involves a variety of transportation-related responsibilities and requires adaptability to meet business and operational needs. Key Responsibilities Safely operation company-owned and leased trucks for shipping, receiving, pickup, and delivery. Provide excellent customer service during all delivery and pick-up interactions. Plan routes to ensure efficient and economical use of time and equipment. Load and unload trucks, ensuring cargo is properly secured and protected. Perform pre- and post-trip vehicle inspections; promptly report any mechanical issues. Follow all traffic laws and company safety procedures. Accurately complete required paperwork and documentation. Communicate delays, accidents, or other transportation issues as they arise. Maintain company vehicles and equipment in clean and serviceable condition. Perform other duties as assigned to support overall station operations. Qualifications Education & Experience High school diploma or GED required. Minimum 1 year of relevant driving or delivery experience. Valid driver's license with a clean driving record. Technical & Professional Skills Proficiency in operating trucks, vehicles, and related equipment. Ability to monitor vehicle gauges and systems to ensure proper operation. Strong commitment to safety, accuracy, and timeliness. Excellent interpersonal communication skills (verbal and written). Team-oriented with the ability to work independently in a fast-paced environment. Highly organized and detail-oriented. Work Schedule Regular shifts of 4-6 hours per day with required breaks. Consistent punctuality and reliability expected. Must ensure coverage of responsibilities when absent. Work Environment Moderate noise levels in office and warehouse settings. Work performed both indoors (climate-controlled office/warehouse/vehicle) and outdoors in varying weather conditions, including heat and cold. Physical Demands Regularly required to walk, sit, reach, talk, and hear. Frequently required to stand, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds. Mathematical & Language Skills Ability to perform basic math (add, subtract, multiply, divide) with whole numbers, fractions, and decimals. Able to read and interpret maps, schedules, instructions, and correspondence. Capable of writing routine reports and communicating clearly with team members, customers, and partners. Communication Key Internal Contacts Operations General Manager Operations Coordinators Supervisors and Managers Sales Administrative and Support Staff Key External Contacts Customers and Suppliers Distribution Centers and Warehouses Carriers, Shippers, and Drivers/Owner-Operators Insurance Adjusters and Appraisal Companies Maintenance Providers Featured Benefits This part-time role is eligible for various benefits including: 401(k) retirement savings plan with employer match of 3.5%. Salary Range: $18.00 - $22.00 Hourly Salary Range Starting pay for this role will vary based on multiple factors, including but not limited to an individual's education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future. Other compensation includes, but is not limited to, bonuses, commissions, or stock options. About Radiant Radiant Logistics, Inc. () (NYSE American: RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services. As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you! Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Compensation details: 18-22 Hourly Wage PI903892c289be-9121
12/13/2025
Full time
Part-Time Driver Job Type: Part-Time (On-site) Location: Folcroft, PA Salary Range: $18.00 - $22.00 Hourly Salary Range Position Summary The Part Time Driver position at Radiant plays a key role in supporting operations by safely transporting goods, providing exceptional customer service, and ensuring timely and efficient delivery. This position involves a variety of transportation-related responsibilities and requires adaptability to meet business and operational needs. Key Responsibilities Safely operation company-owned and leased trucks for shipping, receiving, pickup, and delivery. Provide excellent customer service during all delivery and pick-up interactions. Plan routes to ensure efficient and economical use of time and equipment. Load and unload trucks, ensuring cargo is properly secured and protected. Perform pre- and post-trip vehicle inspections; promptly report any mechanical issues. Follow all traffic laws and company safety procedures. Accurately complete required paperwork and documentation. Communicate delays, accidents, or other transportation issues as they arise. Maintain company vehicles and equipment in clean and serviceable condition. Perform other duties as assigned to support overall station operations. Qualifications Education & Experience High school diploma or GED required. Minimum 1 year of relevant driving or delivery experience. Valid driver's license with a clean driving record. Technical & Professional Skills Proficiency in operating trucks, vehicles, and related equipment. Ability to monitor vehicle gauges and systems to ensure proper operation. Strong commitment to safety, accuracy, and timeliness. Excellent interpersonal communication skills (verbal and written). Team-oriented with the ability to work independently in a fast-paced environment. Highly organized and detail-oriented. Work Schedule Regular shifts of 4-6 hours per day with required breaks. Consistent punctuality and reliability expected. Must ensure coverage of responsibilities when absent. Work Environment Moderate noise levels in office and warehouse settings. Work performed both indoors (climate-controlled office/warehouse/vehicle) and outdoors in varying weather conditions, including heat and cold. Physical Demands Regularly required to walk, sit, reach, talk, and hear. Frequently required to stand, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds. Mathematical & Language Skills Ability to perform basic math (add, subtract, multiply, divide) with whole numbers, fractions, and decimals. Able to read and interpret maps, schedules, instructions, and correspondence. Capable of writing routine reports and communicating clearly with team members, customers, and partners. Communication Key Internal Contacts Operations General Manager Operations Coordinators Supervisors and Managers Sales Administrative and Support Staff Key External Contacts Customers and Suppliers Distribution Centers and Warehouses Carriers, Shippers, and Drivers/Owner-Operators Insurance Adjusters and Appraisal Companies Maintenance Providers Featured Benefits This part-time role is eligible for various benefits including: 401(k) retirement savings plan with employer match of 3.5%. Salary Range: $18.00 - $22.00 Hourly Salary Range Starting pay for this role will vary based on multiple factors, including but not limited to an individual's education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future. Other compensation includes, but is not limited to, bonuses, commissions, or stock options. About Radiant Radiant Logistics, Inc. () (NYSE American: RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services. As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you! Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Compensation details: 18-22 Hourly Wage PI903892c289be-9121
Relocation required in 6-18 months About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay Quality Benefits Relocation Assistance Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship click apply for full job details
12/13/2025
Full time
Relocation required in 6-18 months About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay Quality Benefits Relocation Assistance Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship click apply for full job details
Relocation required in 6-18 months About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay Quality Benefits Relocation Assistance Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship click apply for full job details
12/13/2025
Full time
Relocation required in 6-18 months About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay Quality Benefits Relocation Assistance Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship click apply for full job details
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
12/13/2025
Full time
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
12/13/2025
Full time
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
12/13/2025
Full time
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
12/13/2025
Full time
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
12/13/2025
Full time
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
12/13/2025
Full time
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
12/13/2025
Full time
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
12/13/2025
Full time
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position Title: International Operations Agent Location: Woodbury, NY Company: Radiant Global Logistics Inc Position Type: Full-Time (On-site) Salary Range: $26.44 - $33.65 Hourly Position Summary Radiant Global Logistics is seeking a detail-oriented and proactive International Operations Agent to join our JFK team. In this role, you will facilitate the international movement of products, equipment, and materials via air and ocean freight. You will ensure shipments comply with organizational policies, as well as local, national, and international regulations. This is a dynamic role that blends operations with customer support and business development. Radiant Global Logistics is seeking a detail-oriented and proactive International Operations Agent to join our JFK team. In this role, you will facilitate the international movement of products, equipment, and materials via air and ocean freight. You will ensure shipments comply with organizational policies, as well as local, national, and international regulations. This is a dynamic role that blends operations with customer support and business development. Key Responsibilities Prepare accurate and timely rates and quotes for customers and overseas agents. Coordinate import and export bookings with airlines and ocean carriers. Collaborate with Branch Manager and sales teams to support and develop customer relationships. Build strong relationships with customers, carriers, and agents to enhance service competitiveness. Prepare and process all required shipping documentation, including HAWBs, AES filings, manifests, shipping instructions, hazardous cargo declarations, bills of lading, and certificates of origin. Dispatch pick-ups and coordinate with agents, drayage companies, shipping lines, airlines, trucking companies, clearing agents, and warehouses. Track shipments, resolve billing or shipping discrepancies, and provide timely updates to customers and vendors. Act as a liaison with Customs Brokers, Ocean and Air Terminal Operators, and other partners. Support branch and individual performance metrics, striving to meet or exceed targets. Perform additional duties as assigned. Qualifications Minimum of 2 years of operational experience in transportation, logistics, or a related industry. Experience in international freight forwarding is preferred. Ability to work in a blended operational and customer development role. Self-motivated, assertive, and metric-driven. Strong analytical skills; able to read, interpret, and apply complex international regulations. Excellent problem-solving and conflict resolution skills. Ability to multitask in a fast-paced, changing environment. Team-oriented mindset with a commitment to team success. Work Schedule Set working hours of 8 hours per day with requisite meal and rest breaks. Consistently report to work on time, prepared to perform required duties. Ensure work responsibilities are covered when absent. Work Environment: Usually moderate noise level. Climate controlled office environment. Physical Demands: Regular physical demands: Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear. Specific vision abilities: close vision, distance vision, peripheral vision, ability to adjust focus. Featured Benefits This role is eligible for various benefits including: Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance. Health Savings Account with company contributions. Flexible Spending Account. Paid basic life insurance for employees. Employees can enroll in a 401(k) retirement savings plan with employer match of 3.5%. Sick Pay: 80 hours front-loaded. Vacation Pay: 80 hours per year and increases based on tenure with the Company. Paid Holidays: 7 days per year. Employee Assistance Program. Salary Range: $26.44 - $33.65 Hourly Salary Range Starting pay for this role will vary based on multiple factors, including but not limited to an individual's education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future. Other compensation includes, but is not limited to, bonuses, commissions, or stock options. About Radiant Radiant Logistics, Inc. () (NYSE American: RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services. As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you! Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Compensation details: 36.44-33.65 Hourly Wage PI6f9c5be9310d-7675
12/13/2025
Full time
Position Title: International Operations Agent Location: Woodbury, NY Company: Radiant Global Logistics Inc Position Type: Full-Time (On-site) Salary Range: $26.44 - $33.65 Hourly Position Summary Radiant Global Logistics is seeking a detail-oriented and proactive International Operations Agent to join our JFK team. In this role, you will facilitate the international movement of products, equipment, and materials via air and ocean freight. You will ensure shipments comply with organizational policies, as well as local, national, and international regulations. This is a dynamic role that blends operations with customer support and business development. Radiant Global Logistics is seeking a detail-oriented and proactive International Operations Agent to join our JFK team. In this role, you will facilitate the international movement of products, equipment, and materials via air and ocean freight. You will ensure shipments comply with organizational policies, as well as local, national, and international regulations. This is a dynamic role that blends operations with customer support and business development. Key Responsibilities Prepare accurate and timely rates and quotes for customers and overseas agents. Coordinate import and export bookings with airlines and ocean carriers. Collaborate with Branch Manager and sales teams to support and develop customer relationships. Build strong relationships with customers, carriers, and agents to enhance service competitiveness. Prepare and process all required shipping documentation, including HAWBs, AES filings, manifests, shipping instructions, hazardous cargo declarations, bills of lading, and certificates of origin. Dispatch pick-ups and coordinate with agents, drayage companies, shipping lines, airlines, trucking companies, clearing agents, and warehouses. Track shipments, resolve billing or shipping discrepancies, and provide timely updates to customers and vendors. Act as a liaison with Customs Brokers, Ocean and Air Terminal Operators, and other partners. Support branch and individual performance metrics, striving to meet or exceed targets. Perform additional duties as assigned. Qualifications Minimum of 2 years of operational experience in transportation, logistics, or a related industry. Experience in international freight forwarding is preferred. Ability to work in a blended operational and customer development role. Self-motivated, assertive, and metric-driven. Strong analytical skills; able to read, interpret, and apply complex international regulations. Excellent problem-solving and conflict resolution skills. Ability to multitask in a fast-paced, changing environment. Team-oriented mindset with a commitment to team success. Work Schedule Set working hours of 8 hours per day with requisite meal and rest breaks. Consistently report to work on time, prepared to perform required duties. Ensure work responsibilities are covered when absent. Work Environment: Usually moderate noise level. Climate controlled office environment. Physical Demands: Regular physical demands: Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear. Specific vision abilities: close vision, distance vision, peripheral vision, ability to adjust focus. Featured Benefits This role is eligible for various benefits including: Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance. Health Savings Account with company contributions. Flexible Spending Account. Paid basic life insurance for employees. Employees can enroll in a 401(k) retirement savings plan with employer match of 3.5%. Sick Pay: 80 hours front-loaded. Vacation Pay: 80 hours per year and increases based on tenure with the Company. Paid Holidays: 7 days per year. Employee Assistance Program. Salary Range: $26.44 - $33.65 Hourly Salary Range Starting pay for this role will vary based on multiple factors, including but not limited to an individual's education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future. Other compensation includes, but is not limited to, bonuses, commissions, or stock options. About Radiant Radiant Logistics, Inc. () (NYSE American: RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services. As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you! Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Compensation details: 36.44-33.65 Hourly Wage PI6f9c5be9310d-7675
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
12/13/2025
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
12/13/2025
Full time
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
VP Hospitality and Strategy The Sports and Entertainment VP Hospitality and Strategy for our NRG-Houston District will provide overall vision, planning, direction, and control for assigned units for a medium-size, defined district typically generating $75M+ in revenue. This key leadership role is accountable for Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty and Employee Engagement, with a focus on growth, cost and productivity, leading people and delivering financial commitments. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities The successful candidate demonstrates capability across the following dimensions: Leadership - Establish overall ownership and accountability of operational management and financial performance multiple accounts. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Build, develop and lead multiple management teams capable of carrying out strategic objectives. Client Relationship - Establish and maintain effective client relationships by identifying client needs and communicating operational progress. Understand contractual obligations and leverage opportunities. Continually assess operations and develop plans to provide optimal service and drive client and customer satisfaction. Financial Performance - Build revenue and manage budgets with sensitivity to costs and client needs. In partnership with regional finance leader, establish criteria for improvements to optimize financial performance and operational productivity of accounts within district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity - Hold teams accountable for efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes Compliance - Ensure account managers maintain a safe and healthy environment for clients, customers and employees and follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Ensure compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications The job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Qualified candidates will possess: Experience leading multiple account teams across a geographic district. Ten + years? experience of P&L responsibility within the food and beverage, entertainment, hospitality, or retail industries. Proven success in a repeatable business model, including leading through change and turnaround initiatives. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential. Proficient reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Established communication and teamwork skills to work with all levels on the organization from the front-line associate through leadership. Experience crafting product sales strategies and implementing operational programs and initiatives. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
12/13/2025
Full time
VP Hospitality and Strategy The Sports and Entertainment VP Hospitality and Strategy for our NRG-Houston District will provide overall vision, planning, direction, and control for assigned units for a medium-size, defined district typically generating $75M+ in revenue. This key leadership role is accountable for Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty and Employee Engagement, with a focus on growth, cost and productivity, leading people and delivering financial commitments. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities The successful candidate demonstrates capability across the following dimensions: Leadership - Establish overall ownership and accountability of operational management and financial performance multiple accounts. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Build, develop and lead multiple management teams capable of carrying out strategic objectives. Client Relationship - Establish and maintain effective client relationships by identifying client needs and communicating operational progress. Understand contractual obligations and leverage opportunities. Continually assess operations and develop plans to provide optimal service and drive client and customer satisfaction. Financial Performance - Build revenue and manage budgets with sensitivity to costs and client needs. In partnership with regional finance leader, establish criteria for improvements to optimize financial performance and operational productivity of accounts within district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity - Hold teams accountable for efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes Compliance - Ensure account managers maintain a safe and healthy environment for clients, customers and employees and follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Ensure compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications The job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Qualified candidates will possess: Experience leading multiple account teams across a geographic district. Ten + years? experience of P&L responsibility within the food and beverage, entertainment, hospitality, or retail industries. Proven success in a repeatable business model, including leading through change and turnaround initiatives. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential. Proficient reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Established communication and teamwork skills to work with all levels on the organization from the front-line associate through leadership. Experience crafting product sales strategies and implementing operational programs and initiatives. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
General Summary: RibCrib BBQ is seeking an experienced, results-driven Restaurant General Manager to lead and oversee the daily operations of our bustling dining establishment. If you have a proven track record in restaurant management and are looking for an exciting new challenge, we invite you to join our dynamic team. The Restaurant General Manager is responsible for providing direction and support to hourly employees by either performing or supervising the following duties throughout a standard 50 to 55 hour workweek. Essential Duties & Responsibilities: Practice and uphold company policies and industry standards as they impact the organization as a whole. Control, monitor, and implement operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed. Recruit, select, maintain, evaluate, and promote, employee relations and scheduling according to individual performance and business needs. Make employment decisions, oversee guest recovery and resolve food service issues. Monitor food cost and quality controls by reducing waste through the correct use of purchasing, receiving, storage, preparation, food labeling and rotation procedures. Record and analyze cashflow, movement of inventory, labor costs and cost of sales on a daily basis. Abide by all state and federal regulations as required by law to ensure the health and well being of employees and/or guests. Accountable for all business activities within designated unit. Administer Progressive Discipline Policy according to guidelines. Initiate strategic, team, and individual goals to encourage high quality performance and organizational excellence. Effectively delegate appropriate responsibilities to management team members. Lead by demonstrating a willingness to assume any responsibility or perform any task ("shift to assist") regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned. Benefits Include: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Required Knowledge, Skills, & Abilities: Minimum two years previous management experience in a full service establishment based on management's discretion. Knowledgeable in both back-of-house and front-of-house operations. Capable of setting expectations and maintaining concise oral and written communication among other managers and employees for each shift. Proficient use of all restaurant equipment including, but not limited to, such tools as: calculators, cash registers, computers, ovens, smokers, knives, etc. Education & Experience: High School diploma or equivalency as determined by management. Certifications/Licenses: Food Service Manager Certificate and completion of M.I.T. Program. Physical & Mental Requirements: Position requires the employee to perform most of the work from a standing position for a total of ten to eleven hours each day frequently walking, pushing, pulling, lifting, cutting, carrying, kneeling, or stooping. Work will involve frequent periods of lifting up to 30 pounds with occasional lifting to exert up to 80 pounds. Working Conditions: Position is in a climate-controlled establishment. Employees will be exposed to temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling. Compensation details: 0 Yearly Salary PI3a9e8331fb96-2720
12/13/2025
Full time
General Summary: RibCrib BBQ is seeking an experienced, results-driven Restaurant General Manager to lead and oversee the daily operations of our bustling dining establishment. If you have a proven track record in restaurant management and are looking for an exciting new challenge, we invite you to join our dynamic team. The Restaurant General Manager is responsible for providing direction and support to hourly employees by either performing or supervising the following duties throughout a standard 50 to 55 hour workweek. Essential Duties & Responsibilities: Practice and uphold company policies and industry standards as they impact the organization as a whole. Control, monitor, and implement operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed. Recruit, select, maintain, evaluate, and promote, employee relations and scheduling according to individual performance and business needs. Make employment decisions, oversee guest recovery and resolve food service issues. Monitor food cost and quality controls by reducing waste through the correct use of purchasing, receiving, storage, preparation, food labeling and rotation procedures. Record and analyze cashflow, movement of inventory, labor costs and cost of sales on a daily basis. Abide by all state and federal regulations as required by law to ensure the health and well being of employees and/or guests. Accountable for all business activities within designated unit. Administer Progressive Discipline Policy according to guidelines. Initiate strategic, team, and individual goals to encourage high quality performance and organizational excellence. Effectively delegate appropriate responsibilities to management team members. Lead by demonstrating a willingness to assume any responsibility or perform any task ("shift to assist") regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned. Benefits Include: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Required Knowledge, Skills, & Abilities: Minimum two years previous management experience in a full service establishment based on management's discretion. Knowledgeable in both back-of-house and front-of-house operations. Capable of setting expectations and maintaining concise oral and written communication among other managers and employees for each shift. Proficient use of all restaurant equipment including, but not limited to, such tools as: calculators, cash registers, computers, ovens, smokers, knives, etc. Education & Experience: High School diploma or equivalency as determined by management. Certifications/Licenses: Food Service Manager Certificate and completion of M.I.T. Program. Physical & Mental Requirements: Position requires the employee to perform most of the work from a standing position for a total of ten to eleven hours each day frequently walking, pushing, pulling, lifting, cutting, carrying, kneeling, or stooping. Work will involve frequent periods of lifting up to 30 pounds with occasional lifting to exert up to 80 pounds. Working Conditions: Position is in a climate-controlled establishment. Employees will be exposed to temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling. Compensation details: 0 Yearly Salary PI3a9e8331fb96-2720
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Business Administration leads the essential activities and colleagues that drive Stores' business processes, enabling Macy's Stores to run successfully. The role focuses on multiple functions, such as interviewing, hiring, staffing, and scheduling to ensure the store runs efficiently. Additionally, this position handles store operations and administrative functions, including budgets and cash office functions. What You Will Do Collaborate with the Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on hiring and retention strategy, operations, and the shopping environment. Maintain profit through effective staffing, weekend compliance, and controllable expenses Lead the in-store experience of the hiring process, including corresponding with applicants, interviewing, selecting the best talent, and coaching peers in all aspects of hiring Interview, hire, train, coach, develop, evaluate, and discipline direct reports. Establish work strategies, manage colleague performance and behavior, and address and resolve complaints Direct strategies to impact the candidate experience by leading the colleague onboarding process and orientation Ensure a rapid learning curve, increase engagement of new hires, and reduce turnover rates Lead the training and successful deployment of all tech and store-wide process initiatives, including annual training. Ensure high levels of adoption, track user experience needs, and align with the Central Team on regular updates to prioritize enhancements Manage operational activities such as hours utilization, payroll and non-payroll expenses, cash office, and supply inventory Maximize sales and minimize expenses Oversee the store's monthly P&L, including selling cost and average hourly rate compliance Develop action plans to drive overall store profitability Strategize with Workforce Central partners on staffing and scheduling solutions to meet customer demand Maintain and balance staffing to meet targets Responsible for the overall store shopping environment and cleanliness, including monthly housekeeping audits Resolve store environment issues and safety concerns in partnership with the Facilities team Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Management : Strong leadership skills to manage essential activities and colleagues, including hiring, training, and performance management Operational Management : Proficiency in managing operational activities, P&L oversight, and developing action plans to drive profitability Recruitment and Retention : Experience in leading the hiring process, onboarding, and retention strategies to reduce turnover and enhance engagement Training and Development : Expertise in leading training initiatives, ensuring high adoption rates, and aligning with the Central Team on updates Collaboration and Communication : Strong collaboration skills and excellent communication, writing, and presentation abilities Customer and Team Focus : Energetic team member with strong customer service skills and the ability to maintain a clean and safe store environment Who You Are Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in a retail store This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
12/13/2025
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Business Administration leads the essential activities and colleagues that drive Stores' business processes, enabling Macy's Stores to run successfully. The role focuses on multiple functions, such as interviewing, hiring, staffing, and scheduling to ensure the store runs efficiently. Additionally, this position handles store operations and administrative functions, including budgets and cash office functions. What You Will Do Collaborate with the Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on hiring and retention strategy, operations, and the shopping environment. Maintain profit through effective staffing, weekend compliance, and controllable expenses Lead the in-store experience of the hiring process, including corresponding with applicants, interviewing, selecting the best talent, and coaching peers in all aspects of hiring Interview, hire, train, coach, develop, evaluate, and discipline direct reports. Establish work strategies, manage colleague performance and behavior, and address and resolve complaints Direct strategies to impact the candidate experience by leading the colleague onboarding process and orientation Ensure a rapid learning curve, increase engagement of new hires, and reduce turnover rates Lead the training and successful deployment of all tech and store-wide process initiatives, including annual training. Ensure high levels of adoption, track user experience needs, and align with the Central Team on regular updates to prioritize enhancements Manage operational activities such as hours utilization, payroll and non-payroll expenses, cash office, and supply inventory Maximize sales and minimize expenses Oversee the store's monthly P&L, including selling cost and average hourly rate compliance Develop action plans to drive overall store profitability Strategize with Workforce Central partners on staffing and scheduling solutions to meet customer demand Maintain and balance staffing to meet targets Responsible for the overall store shopping environment and cleanliness, including monthly housekeeping audits Resolve store environment issues and safety concerns in partnership with the Facilities team Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Management : Strong leadership skills to manage essential activities and colleagues, including hiring, training, and performance management Operational Management : Proficiency in managing operational activities, P&L oversight, and developing action plans to drive profitability Recruitment and Retention : Experience in leading the hiring process, onboarding, and retention strategies to reduce turnover and enhance engagement Training and Development : Expertise in leading training initiatives, ensuring high adoption rates, and aligning with the Central Team on updates Collaboration and Communication : Strong collaboration skills and excellent communication, writing, and presentation abilities Customer and Team Focus : Energetic team member with strong customer service skills and the ability to maintain a clean and safe store environment Who You Are Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in a retail store This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Inventory Coordinator Reports to: Inventory Manager Position Summary: The primary responsibility of the Inventory Coordinator is to assist in inventory management while working with sales, material handlers, workflow, and operations departments to ensure accuracy in counts and flow of product. Essential Duties and Responsibilities: Work with material handlers and quality departments as needed to verify received items for correct amount and specifications Perform planned and unplanned cycle counts; spot accuracy checks including quantity, lot, and location confirmations Create cycle count and scrap entries as required to eliminate inventory Assist in investigation and resolution of inventory issues or discrepancies, including researching inventory transactions Report on counts and metrics, including KPI's as determined by management Assist with returns from customers and returns to suppliers Monitor the segregation and staging of nonconforming material until disposition Assist with inventory control to help ensure appropriate amounts are in place and available for shipment Understand how technology is used for scanning and putting away products (quantities and location accuracy) Coordinate with team members to ensure order fulfillment accuracy Coordinate with various departments on any potential production issues or needs Maintain a safe and clean working environment Comply with procedures, rules and regulations Supervisory Responsibilities: No formal supervisory role Education and Experience Requirements: Minimum of 3 years' experience in an ERP centered, manufacture coordination role Associates degree preferable but not required Required Skills: Proficiency in MS Office Suite Experience in ERP System Demonstrated oral and written communication skills Strong organizational and analytical skills Ethical conduct Ability to work in a team environment Collaboration Diversity and inclusion Project and time management Physical/Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position will work in both climate controlled and non-climate controlled environments which can contain dirt, grease, and dust, with exposure to outdoor environments. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PM25
12/13/2025
Full time
Inventory Coordinator Reports to: Inventory Manager Position Summary: The primary responsibility of the Inventory Coordinator is to assist in inventory management while working with sales, material handlers, workflow, and operations departments to ensure accuracy in counts and flow of product. Essential Duties and Responsibilities: Work with material handlers and quality departments as needed to verify received items for correct amount and specifications Perform planned and unplanned cycle counts; spot accuracy checks including quantity, lot, and location confirmations Create cycle count and scrap entries as required to eliminate inventory Assist in investigation and resolution of inventory issues or discrepancies, including researching inventory transactions Report on counts and metrics, including KPI's as determined by management Assist with returns from customers and returns to suppliers Monitor the segregation and staging of nonconforming material until disposition Assist with inventory control to help ensure appropriate amounts are in place and available for shipment Understand how technology is used for scanning and putting away products (quantities and location accuracy) Coordinate with team members to ensure order fulfillment accuracy Coordinate with various departments on any potential production issues or needs Maintain a safe and clean working environment Comply with procedures, rules and regulations Supervisory Responsibilities: No formal supervisory role Education and Experience Requirements: Minimum of 3 years' experience in an ERP centered, manufacture coordination role Associates degree preferable but not required Required Skills: Proficiency in MS Office Suite Experience in ERP System Demonstrated oral and written communication skills Strong organizational and analytical skills Ethical conduct Ability to work in a team environment Collaboration Diversity and inclusion Project and time management Physical/Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position will work in both climate controlled and non-climate controlled environments which can contain dirt, grease, and dust, with exposure to outdoor environments. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PM25
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
12/13/2025
Full time
Essential Duties and Responsibilities: Stay updated on product developments, company policies, and industry best practices to provide informed support to customers. Serve as a contact for customer inquiries, issues, and order management from receipt through delivery, using various communication channels such as phone, email, fax, and online systems. Work to increase customer retention, identify cross-sell opportunities, and ensure overall customer satisfaction. Guide customers through the onboarding process, providing clarify and confidence with Satellite's products and processes. Process customer orders, create and modify purchase orders as needed, and ensure all logistics meet customer expectations. Track and monitor shipments, provide timely updates, and handle related communications to ensure smooth delivery. Maintain and update new and current customer records, including entering product quotes, assisting with webstore logins and updating information in the CRM system. Respond promptly to customer phone calls and emails, offering detailed product information and addressing questions about all product lines. Provide Sales operations support by assisting with product knowledge, lead times, product quotes, freight quotes, and resolving additional customer concerns. Process customer returns and credit memos efficiently, ensuring customer satisfaction throughout the resolution process. Log customer complaints and refer unresolved issues to the appropriate departments for further investigation and follow-up. Identify new revenue opportunities within existing customer accounts by leveraging communication, programs, and relationship-building activities. Cultivate strong business relationships with customers to support their ongoing needs and encourage growth within the existing client base. Identify inefficiencies in sales or order workflows and suggest improvements to enhance productivity and accuracy. Work with Sales to provide outstanding service and help meet deadlines. Assist with organizing and supporting sales initiatives such as managing follow-up on quotes and customer forecasts. Conduct market surveys by phone, analyze responses, and provide actionable conclusions or recommendations to support business growth. Supervisory Responsibilities: This position has no supervisory responsibilities. Education and Experience Requirements: Bachelor's degree and/or 2-5 years' experience in an internal customer service or inside sales role. Bilingual preferred but not required. Proficiency working in a Windows Office environment is required (Outlook, Excel, Word). Demonstrated interpersonal and communication skills are required. Experience in dealing with freight and logistics a plus. Demonstrated ability to think critically and efficiently, with a proven track record of providing effective recommendations or solutions to customer issues. Experience with database entry and maintenance is preferred but not required. Required Skills: A strong team player and leadership skills Excellent verbal and communication skills. Detail oriented. Customer/Client Focus. Ethical Conduct Time Management Project Management Multitasking Ability Personal Effectiveness/Credibility Excellent problem solving and organization skills Strong Interpersonal communications skills Demonstrated ability to work with a team. Flexibility Physical/Mental Demands: Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a manufacturing/workshop environment. Must be able to perform physical and mental tasks associated within a manufacturing environment. Some travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic sales compensation programs? The Sales Planning and Compensation team delivers comprehensive sales compensation design, policy, tooling, and enablement for the AWS sales organization worldwide. We are seeking an experienced Sales Enablement Manager with a proven track record of designing and delivering compelling content for global seller audiences. This role will be responsible for creating high-impact enablement materials that help sellers understand their sales compensation plans and align their activities with AWS's go-to-market strategy. This role will collaborate closely with design and policy teams to create clear, engaging content that helps sellers understand their sales compensation plans and how they align with AWS's business priorities. You will be instrumental in ensuring sales professionals have a thorough understanding of their sales compensation structure and how it rewards their contributions to business objectives. The ideal candidate combines excellent communication skills with strong program management capabilities and the ability to effectively communicate sales compensation concepts to diverse sales audiences, ensuring clarity and comprehension across all levels of the organization. Key job responsibilities • Create and deliver effective content, including PowerPoint presentations, reference guides, video assets, graphics, and e-learning courses • Develop and maintain comprehensive enablement calendars aligned with compensation plan launches and updates • Partner with sales compensation design and policy teams to ensure accurate representation of plan details • Collaborate with stakeholders to create cohesive enablement strategies that support successful plan communication and rollout • Manage end-to-end content development for new sales compensation plan launches, ensuring accuracy, clarity, and compliance with program standards • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact • Navigate a fast-paced environment while maintaining high standards of quality and accuracy A day in the life In this role, you will be responsible for developing and managing content and communications initiatives for Sales Planning and Compensation. This includes creating PowerPoint presentations, messaging for presentations, managing communications outputs, and coordinating with program teams. About the team The Sales Planning and Compensation (SPC) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through sales compensation design, construction of the "annual plan", and in-year adjustments. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS - Experience working in or supporting sales - 5+ years as a learning experience designer, communications lead, or content strategist - 3+ years' experience creating digital and multimedia content - Experience with web publishing and content creation and management systems - Strong analytical, problem-solving, and critical-thinking skills PREFERRED QUALIFICATIONS - Experience working within a high-growth, technology company - 5+ years supporting Sales, Sales Operations, or Sales Compensation topics - Strong project management skills and experience - Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/13/2025
Full time
Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic sales compensation programs? The Sales Planning and Compensation team delivers comprehensive sales compensation design, policy, tooling, and enablement for the AWS sales organization worldwide. We are seeking an experienced Sales Enablement Manager with a proven track record of designing and delivering compelling content for global seller audiences. This role will be responsible for creating high-impact enablement materials that help sellers understand their sales compensation plans and align their activities with AWS's go-to-market strategy. This role will collaborate closely with design and policy teams to create clear, engaging content that helps sellers understand their sales compensation plans and how they align with AWS's business priorities. You will be instrumental in ensuring sales professionals have a thorough understanding of their sales compensation structure and how it rewards their contributions to business objectives. The ideal candidate combines excellent communication skills with strong program management capabilities and the ability to effectively communicate sales compensation concepts to diverse sales audiences, ensuring clarity and comprehension across all levels of the organization. Key job responsibilities • Create and deliver effective content, including PowerPoint presentations, reference guides, video assets, graphics, and e-learning courses • Develop and maintain comprehensive enablement calendars aligned with compensation plan launches and updates • Partner with sales compensation design and policy teams to ensure accurate representation of plan details • Collaborate with stakeholders to create cohesive enablement strategies that support successful plan communication and rollout • Manage end-to-end content development for new sales compensation plan launches, ensuring accuracy, clarity, and compliance with program standards • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact • Navigate a fast-paced environment while maintaining high standards of quality and accuracy A day in the life In this role, you will be responsible for developing and managing content and communications initiatives for Sales Planning and Compensation. This includes creating PowerPoint presentations, messaging for presentations, managing communications outputs, and coordinating with program teams. About the team The Sales Planning and Compensation (SPC) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through sales compensation design, construction of the "annual plan", and in-year adjustments. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS - Experience working in or supporting sales - 5+ years as a learning experience designer, communications lead, or content strategist - 3+ years' experience creating digital and multimedia content - Experience with web publishing and content creation and management systems - Strong analytical, problem-solving, and critical-thinking skills PREFERRED QUALIFICATIONS - Experience working within a high-growth, technology company - 5+ years supporting Sales, Sales Operations, or Sales Compensation topics - Strong project management skills and experience - Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
