PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/13/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
Description: The Family Support Center at Canopy Village, is a trauma informed safe teen assessment and resource center, providing case management, care coordination, behavioral health services, activities and groups to children and their families. We aim to prevent and divert youth from juvenile justice and child welfare systems through a single point of contact which identifies underlying issues contributing to concerning behavior and partners with youth and families to access individualized services and/or resources. Under the supervision of the Director of Family Support Services, the Family Support Manager is responsible for the engagement, assessment, case planning, and coordination of resources and services for families that access services throughout Canopy Village. The Case Manager coordinates and works closely with internal service providers, external providers, community partners, agencies, and organizations for the delivery and care of children/youth and families served. They are responsible for establishment and/or participation in person centered planning, case management, and aftercare follow up. Requirements: Schedule: The Family Support Manager position is a full-time position consisting of 30-40 hours per week during Family Support Center operational hours of 9am-6pm, Monday through Friday. Education/Training/Experience: A bachelor's degree in a health or human services field from an accredited college is required for this position Must have a basic foundation of knowledge around community resources, services and systems in Kootenai County and/or North Idaho One (1) year full-time experience in a community clinic or social services setting, behavioral health setting preferred Must be at least 21 years of age Trust Based Relational Intervention knowledge preferred Positive and professional communication skills Strong organization and writing skills Positive team member skills Duties/Responsibilities: Assess family and youth needs through use of validated screening tools; make referrals to internal and external service providers including Canopy Village respite and emergency shelter services, hospitals, community agencies, and treatment centers Create client centered case plans Coordinate services for families and youth, assist families to navigate community resources and systems, assist families to obtain or sustain stable living environments, provide after-care follow-up Participate in proactive resource mining to support families and at-risk youth Collaborate with external providers, community partners, agencies, and organizations Coordinate with Canopy Village providers and treatment teams Participate in the creation and facilitation of groups, activities, and workshops for youth and parents Work to ensure that family's permanency needs are being assessed and supported when engaged in reunification efforts. Ensure care is coordinated and completed within regulatory requirements and in the best interest of the child and family Abide and uphold regulations and standards of accrediting bodies Coordinate and participate in multi-disciplinary team meetings for youth and families Implement wrap-around services from person centered plan Cultivate strong, comprehensive knowledge and relationships with community resources for families and children Maintain timely documentation of services and data tracking of children and families served to include completing service notes within 48 hours of contact and maintaining client charts in an EHR platform. Attend occasional meetings, committees, fundraisers, and/or public relations as requested that may occur outside of regular business hours Coordinate with Program Admin team and Clinicians to ensure a positive communication flow. Facilitate and participate in annual trainings for the Canopy Village organization Participate in on-call duties Other duties as assigned by the Director of Family Support Services Salary Range/Benefits: EQUAL OPPORTUNITY/AFFIRMATIVE EMPLOYER Salary and Benefits Commensurate with Skills and Experience to include: Employer paid Health insurance premiums 403B Retirement Option 9 paid holidays PTO Option of 1: Dependent Care Account with $200 per month agency contribution or $2,400 annual education reimbursement Licensures/Certifications: First Aid/CPR certified or complete within 90 days of hire Hold a valid driver's license Skills Training and Development Certification or complete within 90 days of hire Child and Adolescent Needs and Strengths Certification or complete within 90 days of hire Requirements: Must be dedicated to the mission and vision of Canopy Village. Must be able to engage with all people of the community regardless of sexual, ethnic, racial, religious background, or socio-economic level. Must have a strong commitment to professional ethics. Must possess emotional and professional maturity, stability, tactfulness, and good decision-making skills. Must always adhere to the Confidentiality, Privacy, HIPAA Policy. Must have dependable insured transportation, a valid driver's license, and acceptable driving record. Must complete all background requirements. Acknowledgement of child abuse reporting responsibility. Employment is contingent upon receiving a clearing from appropriate authorities. Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices; and act in such a manner as to ensure at all times maximum safety to one's self, children, colleagues, and visitors. Physical Demand Analysis: General Physical Requirements Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to lift up to 50 pounds. Physical Activities Climbing: Ascending or descending stairs, ramps, and the like using feet and legs and/or hands and arms. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at the knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Crawling: Moving about on hands and knees or hands and feet. Reaching: Extending hand(s) and arm(s) in any direction. Walking: Moving about on foot to accomplish tasks, particularly for medium distances or moving from one work site to another. Pushing/Pulling: Using upper extremities to exert force in order to draw, drag, haul, or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. Talking: Expressing or exchanging ideas by means of the spoken work. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Compensation details: 21-26 Hourly Wage PI7447d43a0a5d-6193
12/12/2025
Full time
Description: The Family Support Center at Canopy Village, is a trauma informed safe teen assessment and resource center, providing case management, care coordination, behavioral health services, activities and groups to children and their families. We aim to prevent and divert youth from juvenile justice and child welfare systems through a single point of contact which identifies underlying issues contributing to concerning behavior and partners with youth and families to access individualized services and/or resources. Under the supervision of the Director of Family Support Services, the Family Support Manager is responsible for the engagement, assessment, case planning, and coordination of resources and services for families that access services throughout Canopy Village. The Case Manager coordinates and works closely with internal service providers, external providers, community partners, agencies, and organizations for the delivery and care of children/youth and families served. They are responsible for establishment and/or participation in person centered planning, case management, and aftercare follow up. Requirements: Schedule: The Family Support Manager position is a full-time position consisting of 30-40 hours per week during Family Support Center operational hours of 9am-6pm, Monday through Friday. Education/Training/Experience: A bachelor's degree in a health or human services field from an accredited college is required for this position Must have a basic foundation of knowledge around community resources, services and systems in Kootenai County and/or North Idaho One (1) year full-time experience in a community clinic or social services setting, behavioral health setting preferred Must be at least 21 years of age Trust Based Relational Intervention knowledge preferred Positive and professional communication skills Strong organization and writing skills Positive team member skills Duties/Responsibilities: Assess family and youth needs through use of validated screening tools; make referrals to internal and external service providers including Canopy Village respite and emergency shelter services, hospitals, community agencies, and treatment centers Create client centered case plans Coordinate services for families and youth, assist families to navigate community resources and systems, assist families to obtain or sustain stable living environments, provide after-care follow-up Participate in proactive resource mining to support families and at-risk youth Collaborate with external providers, community partners, agencies, and organizations Coordinate with Canopy Village providers and treatment teams Participate in the creation and facilitation of groups, activities, and workshops for youth and parents Work to ensure that family's permanency needs are being assessed and supported when engaged in reunification efforts. Ensure care is coordinated and completed within regulatory requirements and in the best interest of the child and family Abide and uphold regulations and standards of accrediting bodies Coordinate and participate in multi-disciplinary team meetings for youth and families Implement wrap-around services from person centered plan Cultivate strong, comprehensive knowledge and relationships with community resources for families and children Maintain timely documentation of services and data tracking of children and families served to include completing service notes within 48 hours of contact and maintaining client charts in an EHR platform. Attend occasional meetings, committees, fundraisers, and/or public relations as requested that may occur outside of regular business hours Coordinate with Program Admin team and Clinicians to ensure a positive communication flow. Facilitate and participate in annual trainings for the Canopy Village organization Participate in on-call duties Other duties as assigned by the Director of Family Support Services Salary Range/Benefits: EQUAL OPPORTUNITY/AFFIRMATIVE EMPLOYER Salary and Benefits Commensurate with Skills and Experience to include: Employer paid Health insurance premiums 403B Retirement Option 9 paid holidays PTO Option of 1: Dependent Care Account with $200 per month agency contribution or $2,400 annual education reimbursement Licensures/Certifications: First Aid/CPR certified or complete within 90 days of hire Hold a valid driver's license Skills Training and Development Certification or complete within 90 days of hire Child and Adolescent Needs and Strengths Certification or complete within 90 days of hire Requirements: Must be dedicated to the mission and vision of Canopy Village. Must be able to engage with all people of the community regardless of sexual, ethnic, racial, religious background, or socio-economic level. Must have a strong commitment to professional ethics. Must possess emotional and professional maturity, stability, tactfulness, and good decision-making skills. Must always adhere to the Confidentiality, Privacy, HIPAA Policy. Must have dependable insured transportation, a valid driver's license, and acceptable driving record. Must complete all background requirements. Acknowledgement of child abuse reporting responsibility. Employment is contingent upon receiving a clearing from appropriate authorities. Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices; and act in such a manner as to ensure at all times maximum safety to one's self, children, colleagues, and visitors. Physical Demand Analysis: General Physical Requirements Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to lift up to 50 pounds. Physical Activities Climbing: Ascending or descending stairs, ramps, and the like using feet and legs and/or hands and arms. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at the knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Crawling: Moving about on hands and knees or hands and feet. Reaching: Extending hand(s) and arm(s) in any direction. Walking: Moving about on foot to accomplish tasks, particularly for medium distances or moving from one work site to another. Pushing/Pulling: Using upper extremities to exert force in order to draw, drag, haul, or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. Talking: Expressing or exchanging ideas by means of the spoken work. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Compensation details: 21-26 Hourly Wage PI7447d43a0a5d-6193
Job Responsibilities: Position Summary: Position Summary: This position provides professional 1:1 and group mentoring to youth in school, community and afterschool settings. Assists youth in developing strategies to positively connect with school and their community. Communicates directly with parents/guardians, school staff and other youth to surround the student/mentee with positive options to violence. The position works closely with the Site Supervisor and Program Director on requirements related to MPS VRP as detailed in the Statement of Work, including data management and reporting, personnel, relationships with MPS leadership and the Safety Director, required goals and performance metrics. The School Based mentor works closely with a student caseload of approximately 20-25 students at their assigned MPS School and ensures that they are on-call and available for youth 7 days a week. Essential Functions: Working with the Site Supervisor and VRP Co- Program Director to complete all training requirements within required timelines of WCS and MPS utilizing the LMS (MI, TIC, Ethics and Boundaries, Mentoring, Cultural Humility, etc.). Ensure positive youth and parent engagement. Engage youth in educational and positive youth development programming. Facilitate mediations. Build and maintain relationships with school personnel (administration, school safety, social workers, guidance counselors, teachers, etc.) and community partners. Report all program concerns including personnel matters to the Co-Program Director. Work with Site Supervisor-Program Directors to coordinate summer activities for VFZ participants. Provide general recreation support throughout the school year, and follows the MPS school calendar, and required schedule at the MPS school to serve youth. Professionally engage in all agency, school, and community meetings. Attend agency events and functions, including Town Halls. Ensure compliance with the agency (AWARDS) and MPS data systems. Provide safe, reliable transportation for youth, according to Wisconsin traffic laws and WCS policies and procedures Engage in regular team meetings with the Supervisor and Co-Program Director. Ensure all data is timely, entered, and accurate for tracking and reporting on the program goals, benchmarks, and annual MPS Performance Metrics to ensure renewal of the contract each year for the life of the contract. Working with the Site Supervisor and Co-Directors of MPS VRP to uphold and promote a positive and supportive culture for youth served and program staff and leaders. Maintain confidentiality for youth served within all written and verbal communications. Review, sign and adhere to WCS Policies and Procedures in Power DMS. Other duties as assigned by the Site Supervisor, and Co-Directors of MPS VRP Other Duties and Responsibilities: Other job-related duties may be necessary to carry out the responsibilities of the position. pm21 Job Qualifications: Knowledge, Skills and Abilities: This person must have exceptional customer service and person-centered skills. Must possess exemplary verbal and written communication skills, along with strong computer skills that include Microsoft Word, Excel, and database applications. Requires being good at detailed work and utilizing analytical and problem-solving skills. Ability to multitask, organize, and assist others to implement procedures and practices. Must be sensitive to cultural, ethnic, and disability issues. Minimal Qualifications: HS. Diploma/Equivalent. Two years minimum of experience with justice involved youth, reporting, quality assurance, and strong customer service skills. Must possess strong problem-solving skills. Commitment to ongoing growth and personal development. Strong computer skills including typing and ability to use Microsoft programs, databases, etc. Advanced organization skills. Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of participants the agency service. Valid driver's license, automobile, and insurance sufficient to meet agency requirements. Meet all the employee requirements including references, criminal and caregiver background check, drug test, and driver's record check. Other Job Information (if applicable): Work Relationship and Scope: Reports directly to the Site Supervisor of their assigned MPS School. Interacts with youth and parents served by the program, MPS leadership, VRP team members, and other WCS leadership and staff to carry out the duties outlined in the job description Personal Attributes: The person in this position must be passionate about the WCS mission and be a role model for accountability and a culture of excellence by virtue of high-quality program standards and compliance. Be a collaborative team player. Follow agency Code of Conduct and WCS Core Values and adhere to established policies and procedures of the agency and of all funding sources. Conduct self in an ethical manner. Maintain professional and respectful relationships with all youth and families involved with the program, MPS staff and leadership, WCS staff and all external persons and agencies involved with service provision. Show sensitivity toward cultural, ethnic, and disability needs. Working Conditions: Work is performed at the assigned school, in the community and in the residence of the youth when required. Must be comfortable being around and/or interacting with youth and their families, MPS leadership and staff, WCS leaders and staff, and admin departments for program support (HR, IT, Finance, PQI). Must follow expectations of MPS and WCS specific to hours and availability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands: May require sitting at a desk and/or computer for two or more hours at a time. Requires significant computer work. Driving for the position is required, performing work at 7 locations. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. pm21 PI2df595662ed2-7641
12/11/2025
Full time
Job Responsibilities: Position Summary: Position Summary: This position provides professional 1:1 and group mentoring to youth in school, community and afterschool settings. Assists youth in developing strategies to positively connect with school and their community. Communicates directly with parents/guardians, school staff and other youth to surround the student/mentee with positive options to violence. The position works closely with the Site Supervisor and Program Director on requirements related to MPS VRP as detailed in the Statement of Work, including data management and reporting, personnel, relationships with MPS leadership and the Safety Director, required goals and performance metrics. The School Based mentor works closely with a student caseload of approximately 20-25 students at their assigned MPS School and ensures that they are on-call and available for youth 7 days a week. Essential Functions: Working with the Site Supervisor and VRP Co- Program Director to complete all training requirements within required timelines of WCS and MPS utilizing the LMS (MI, TIC, Ethics and Boundaries, Mentoring, Cultural Humility, etc.). Ensure positive youth and parent engagement. Engage youth in educational and positive youth development programming. Facilitate mediations. Build and maintain relationships with school personnel (administration, school safety, social workers, guidance counselors, teachers, etc.) and community partners. Report all program concerns including personnel matters to the Co-Program Director. Work with Site Supervisor-Program Directors to coordinate summer activities for VFZ participants. Provide general recreation support throughout the school year, and follows the MPS school calendar, and required schedule at the MPS school to serve youth. Professionally engage in all agency, school, and community meetings. Attend agency events and functions, including Town Halls. Ensure compliance with the agency (AWARDS) and MPS data systems. Provide safe, reliable transportation for youth, according to Wisconsin traffic laws and WCS policies and procedures Engage in regular team meetings with the Supervisor and Co-Program Director. Ensure all data is timely, entered, and accurate for tracking and reporting on the program goals, benchmarks, and annual MPS Performance Metrics to ensure renewal of the contract each year for the life of the contract. Working with the Site Supervisor and Co-Directors of MPS VRP to uphold and promote a positive and supportive culture for youth served and program staff and leaders. Maintain confidentiality for youth served within all written and verbal communications. Review, sign and adhere to WCS Policies and Procedures in Power DMS. Other duties as assigned by the Site Supervisor, and Co-Directors of MPS VRP Other Duties and Responsibilities: Other job-related duties may be necessary to carry out the responsibilities of the position. pm21 Job Qualifications: Knowledge, Skills and Abilities: This person must have exceptional customer service and person-centered skills. Must possess exemplary verbal and written communication skills, along with strong computer skills that include Microsoft Word, Excel, and database applications. Requires being good at detailed work and utilizing analytical and problem-solving skills. Ability to multitask, organize, and assist others to implement procedures and practices. Must be sensitive to cultural, ethnic, and disability issues. Minimal Qualifications: HS. Diploma/Equivalent. Two years minimum of experience with justice involved youth, reporting, quality assurance, and strong customer service skills. Must possess strong problem-solving skills. Commitment to ongoing growth and personal development. Strong computer skills including typing and ability to use Microsoft programs, databases, etc. Advanced organization skills. Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of participants the agency service. Valid driver's license, automobile, and insurance sufficient to meet agency requirements. Meet all the employee requirements including references, criminal and caregiver background check, drug test, and driver's record check. Other Job Information (if applicable): Work Relationship and Scope: Reports directly to the Site Supervisor of their assigned MPS School. Interacts with youth and parents served by the program, MPS leadership, VRP team members, and other WCS leadership and staff to carry out the duties outlined in the job description Personal Attributes: The person in this position must be passionate about the WCS mission and be a role model for accountability and a culture of excellence by virtue of high-quality program standards and compliance. Be a collaborative team player. Follow agency Code of Conduct and WCS Core Values and adhere to established policies and procedures of the agency and of all funding sources. Conduct self in an ethical manner. Maintain professional and respectful relationships with all youth and families involved with the program, MPS staff and leadership, WCS staff and all external persons and agencies involved with service provision. Show sensitivity toward cultural, ethnic, and disability needs. Working Conditions: Work is performed at the assigned school, in the community and in the residence of the youth when required. Must be comfortable being around and/or interacting with youth and their families, MPS leadership and staff, WCS leaders and staff, and admin departments for program support (HR, IT, Finance, PQI). Must follow expectations of MPS and WCS specific to hours and availability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands: May require sitting at a desk and/or computer for two or more hours at a time. Requires significant computer work. Driving for the position is required, performing work at 7 locations. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. pm21 PI2df595662ed2-7641
Description: Join Envision Unlimited and make a real impact on the lives of people with developmental disabilities and mental health concerns. As our Quality Assurance Coordinator, you'll lead initiatives to ensure the highest standards of service, drive continuous improvement, and collaborate with a dedicated, mission-driven team. This is your chance to grow your skills, manage meaningful projects, and help shape the future of care in a fast-paced, rewarding environment. Summary: The Quality Assurance Coordinator is responsible for monitoring and maintaining the quality of services provided by Envision Unlimited to people with developmental disabilities and mental health concerns. This role involves evaluating and improving processes, implementing best practices, and ensuring compliance with relevant regulations and standards. The Quality Assurance Coordinator plays a vital role in ensuring that Envision Unlimited consistently delivers high-quality services to people with developmental disabilities and mental illness. By maintaining a focus on quality improvement and compliance, this role contributes to the well-being and development of people receiving services by Envision Unlimited. The Quality Assurance Coordinator works in a fast-paced, mission-oriented and data-driven environment where people receiving services and with lived-experience are at the center of the work. The incumbent will need to have the ability to work independently while also being proficient at teamwork and collaborating effectively with a myriad of departments and staff of varying levels - all dictated by a range of rules, standards, and ethical consideration. In this role, you will be one of the faces representing the Quality Assurance department, which requires a high level of professionalism, subject-area proficiency, and flexibility with everyday tasks. You will cultivate a balance between data collection and analysis, training and development, and compliance versus quality enhancement. This is represented as managing multiple high-level projects at once and having the opportunity to hone your skills in a wide range of Continuous Quality Improvement (CQI) areas in a nonprofit space. Essential Responsibilities, include but are not limited to: Quality Assessment and Monitoring: Conduct regular evaluations of the organization's programs and services to ensure they meet or exceed established quality standards. Complete service billing, note, and file reviews on a monthly and quarterly basis within various agency programs. Support the Associate Director with the completion of annual reports, satisfaction surveys, and other CQI projects. Chair or co-chair agency committees tasked with monitoring agency-wide safety and risk management, file audits, and others as needed. Compliance, Audits, and Inspections: Stay current with all applicable laws, regulations, and industry standards related to services for people with developmental disabilities and mental health concerns. Support agency staff and QA department with audits and accreditation visits from external bodies, including IDHS BALC and BQM, CQL, CARF, and various funders. Track and report upon compliance items related to emergency drills and fire marshal compliance for all agency sites. Perform in-person inspections of agency sites, including group homes and day program sites, on a recurring basis throughout the Chicagoland area. Follow-up visits with reports on the inspection and corrective action plans. Data Management and Reporting: Maintain a system for tracking and reporting quality-related data. Generate reports to communicate findings and progress to management and relevant stakeholders. Reports include reviews of child welfare program (foster care) case notes, IDD program billing, and mental health service documentation. Continuous Improvement: Identify areas where services can be enhanced and develop improvement plans. Work with staff to implement changes and monitor the results. Staff Training and Development: When identified, conduct training sessions for staff members on quality standards, compliance, and best practices. Provide technical assistance regarding quality improvement to agency staff, including sharing recommendations for addressing barriers to CQI, data management/collection, and technology usage. Act as a champion for person-centered values, rules/regulations, and relevant legislation impacting services and supports for people with IDD, mental health concerns, and other people receiving services. Documentation and Record Keeping: Maintain detailed records related to quality assurance efforts, audits, and corrective actions. Utilize multiple EHR and case management systems to create reports, identify data, and review documentation. Other Duties as Assigned SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. OTHER EXPECTATIONS Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person's legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression. Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified. Requirements: QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION, SKILLS, and/or EXPERIENCE Bachelor's degree in a relevant field (e.g., social work, psychology, healthcare administration). 1 - 3 years of experience in quality assurance, compliance, or a related field, or a desire to learn. Strong project management skills. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively and independently. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers. WORK ENVIRONMENT The noise level in the work environment is usually low to moderate. The work environment may include any or all of the following: working alone; working with others, verbal contact with others and face-to-face contact. Envision Unlimited offers competitive salaries and a generous benefit package to our professionals: Blue Cross/Blue Shield Medical Coverage: HMO, PPO Dental and Vision Insurance Options Company paid Life and LTD Insurance Voluntary plans (Pet insurance, AD&D, Life, Critical Illness, Short Term Disability) 11 Paid Holidays Paid vacation, sick time and personal days 403B plan In house training and CEU's Employee Assistance Network Support for pursuing clinical licensure (financial and time off) Opportunity for career growth & development ENVISION UNLIMITED provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Compensation details: 0 Yearly Salary PId9c302e5-
12/11/2025
Full time
Description: Join Envision Unlimited and make a real impact on the lives of people with developmental disabilities and mental health concerns. As our Quality Assurance Coordinator, you'll lead initiatives to ensure the highest standards of service, drive continuous improvement, and collaborate with a dedicated, mission-driven team. This is your chance to grow your skills, manage meaningful projects, and help shape the future of care in a fast-paced, rewarding environment. Summary: The Quality Assurance Coordinator is responsible for monitoring and maintaining the quality of services provided by Envision Unlimited to people with developmental disabilities and mental health concerns. This role involves evaluating and improving processes, implementing best practices, and ensuring compliance with relevant regulations and standards. The Quality Assurance Coordinator plays a vital role in ensuring that Envision Unlimited consistently delivers high-quality services to people with developmental disabilities and mental illness. By maintaining a focus on quality improvement and compliance, this role contributes to the well-being and development of people receiving services by Envision Unlimited. The Quality Assurance Coordinator works in a fast-paced, mission-oriented and data-driven environment where people receiving services and with lived-experience are at the center of the work. The incumbent will need to have the ability to work independently while also being proficient at teamwork and collaborating effectively with a myriad of departments and staff of varying levels - all dictated by a range of rules, standards, and ethical consideration. In this role, you will be one of the faces representing the Quality Assurance department, which requires a high level of professionalism, subject-area proficiency, and flexibility with everyday tasks. You will cultivate a balance between data collection and analysis, training and development, and compliance versus quality enhancement. This is represented as managing multiple high-level projects at once and having the opportunity to hone your skills in a wide range of Continuous Quality Improvement (CQI) areas in a nonprofit space. Essential Responsibilities, include but are not limited to: Quality Assessment and Monitoring: Conduct regular evaluations of the organization's programs and services to ensure they meet or exceed established quality standards. Complete service billing, note, and file reviews on a monthly and quarterly basis within various agency programs. Support the Associate Director with the completion of annual reports, satisfaction surveys, and other CQI projects. Chair or co-chair agency committees tasked with monitoring agency-wide safety and risk management, file audits, and others as needed. Compliance, Audits, and Inspections: Stay current with all applicable laws, regulations, and industry standards related to services for people with developmental disabilities and mental health concerns. Support agency staff and QA department with audits and accreditation visits from external bodies, including IDHS BALC and BQM, CQL, CARF, and various funders. Track and report upon compliance items related to emergency drills and fire marshal compliance for all agency sites. Perform in-person inspections of agency sites, including group homes and day program sites, on a recurring basis throughout the Chicagoland area. Follow-up visits with reports on the inspection and corrective action plans. Data Management and Reporting: Maintain a system for tracking and reporting quality-related data. Generate reports to communicate findings and progress to management and relevant stakeholders. Reports include reviews of child welfare program (foster care) case notes, IDD program billing, and mental health service documentation. Continuous Improvement: Identify areas where services can be enhanced and develop improvement plans. Work with staff to implement changes and monitor the results. Staff Training and Development: When identified, conduct training sessions for staff members on quality standards, compliance, and best practices. Provide technical assistance regarding quality improvement to agency staff, including sharing recommendations for addressing barriers to CQI, data management/collection, and technology usage. Act as a champion for person-centered values, rules/regulations, and relevant legislation impacting services and supports for people with IDD, mental health concerns, and other people receiving services. Documentation and Record Keeping: Maintain detailed records related to quality assurance efforts, audits, and corrective actions. Utilize multiple EHR and case management systems to create reports, identify data, and review documentation. Other Duties as Assigned SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. OTHER EXPECTATIONS Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person's legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression. Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified. Requirements: QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION, SKILLS, and/or EXPERIENCE Bachelor's degree in a relevant field (e.g., social work, psychology, healthcare administration). 1 - 3 years of experience in quality assurance, compliance, or a related field, or a desire to learn. Strong project management skills. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively and independently. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers. WORK ENVIRONMENT The noise level in the work environment is usually low to moderate. The work environment may include any or all of the following: working alone; working with others, verbal contact with others and face-to-face contact. Envision Unlimited offers competitive salaries and a generous benefit package to our professionals: Blue Cross/Blue Shield Medical Coverage: HMO, PPO Dental and Vision Insurance Options Company paid Life and LTD Insurance Voluntary plans (Pet insurance, AD&D, Life, Critical Illness, Short Term Disability) 11 Paid Holidays Paid vacation, sick time and personal days 403B plan In house training and CEU's Employee Assistance Network Support for pursuing clinical licensure (financial and time off) Opportunity for career growth & development ENVISION UNLIMITED provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Compensation details: 0 Yearly Salary PId9c302e5-
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
Family Crisis Center Shelter Supervisor Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Family Crisis Center Shelter Supervisor today! The Family Crisis Center Shelter Supervisor Oversee and supervise day-to-day operations of the Family Crisis Center emergency domestic violence shelter. Provides direct client care as needed and rotates supervisor on-call for after-hour shelter services. Completes documentation and monthly/quarterly/annual reporting in accordance with funding requirements. Provides supervision and case consultation to Advocacy Team Leader and milieu staff. Manages 24/7 shelter staff schedule. Assists with quality improvement and program updates to ensure implementation of best practices and trauma-informed care. Flexible schedule required. JOB DUTIES/RESPONSIBILITIES Duties include but are not limited to staffing, supervision, budget management, client care and compliance with all applicable standards, regulations, contractual requirements and outcomes required by the Center, funding or oversight agencies. Provides management and oversight to 24/7 emergency domestic violence shelter Responsible for the hiring, training and supervision of shelter staff and interns/volunteers Ensures programs are operating in accordance with all funding and center compliance Assists with management of program budgets Assists with data collection and monthly, quarterly, and annual reports Facilitates weekly treatment team meetings and case consultation Responsible for shelter clinical operations and managing facility needs Provides direct client care and intervention as needed Provides program scheduling to ensure all shifts are covered and adequately staffed Rotates on-call coverage and available after-hours for immediate programmatic needs Schedules time efficiently Strong ability to multi-task Accurately documents time and mileage Demonstrates and maintains a positive working relationship with team members, including other departments and community partners Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $64,213/yr based on relevant experience and education. Schedule: Full-time requires at least 40 hours per week This position will mostly occur during business hours, but a flexible schedule is required as the program operates 24/7 and after-hours assistance may be needed Equipment/Technology: Computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Family Crisis Center Shelter Supervisor Experience / Knowledge: Must have course work and or experience in the areas of psychopathology, counseling, theory, cultural diversity, human development, etiology and treatment of alcohol and drug abuse and mental illness. Minimum of two years of clinical experience with specialized training/course work in trauma and victim services preferred. Supervisory experience preferred. Education / License : Graduation from an accredited college or university with a Master's Degree in Counseling, Psychology, Social Work, or other related field of study. Clinical knowledge necessary to provide clinical services and supervision of staff. Training or post-graduate study in domestic violence, substance abuse, trauma, child psychopathology, child development, or clinical interventions with youth and families. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Required to be certified in CPR/First Aid and trained in Handle with Care de-escalation techniques. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI080ef0be6-
12/10/2025
Full time
Family Crisis Center Shelter Supervisor Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Family Crisis Center Shelter Supervisor today! The Family Crisis Center Shelter Supervisor Oversee and supervise day-to-day operations of the Family Crisis Center emergency domestic violence shelter. Provides direct client care as needed and rotates supervisor on-call for after-hour shelter services. Completes documentation and monthly/quarterly/annual reporting in accordance with funding requirements. Provides supervision and case consultation to Advocacy Team Leader and milieu staff. Manages 24/7 shelter staff schedule. Assists with quality improvement and program updates to ensure implementation of best practices and trauma-informed care. Flexible schedule required. JOB DUTIES/RESPONSIBILITIES Duties include but are not limited to staffing, supervision, budget management, client care and compliance with all applicable standards, regulations, contractual requirements and outcomes required by the Center, funding or oversight agencies. Provides management and oversight to 24/7 emergency domestic violence shelter Responsible for the hiring, training and supervision of shelter staff and interns/volunteers Ensures programs are operating in accordance with all funding and center compliance Assists with management of program budgets Assists with data collection and monthly, quarterly, and annual reports Facilitates weekly treatment team meetings and case consultation Responsible for shelter clinical operations and managing facility needs Provides direct client care and intervention as needed Provides program scheduling to ensure all shifts are covered and adequately staffed Rotates on-call coverage and available after-hours for immediate programmatic needs Schedules time efficiently Strong ability to multi-task Accurately documents time and mileage Demonstrates and maintains a positive working relationship with team members, including other departments and community partners Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $64,213/yr based on relevant experience and education. Schedule: Full-time requires at least 40 hours per week This position will mostly occur during business hours, but a flexible schedule is required as the program operates 24/7 and after-hours assistance may be needed Equipment/Technology: Computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Family Crisis Center Shelter Supervisor Experience / Knowledge: Must have course work and or experience in the areas of psychopathology, counseling, theory, cultural diversity, human development, etiology and treatment of alcohol and drug abuse and mental illness. Minimum of two years of clinical experience with specialized training/course work in trauma and victim services preferred. Supervisory experience preferred. Education / License : Graduation from an accredited college or university with a Master's Degree in Counseling, Psychology, Social Work, or other related field of study. Clinical knowledge necessary to provide clinical services and supervision of staff. Training or post-graduate study in domestic violence, substance abuse, trauma, child psychopathology, child development, or clinical interventions with youth and families. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Required to be certified in CPR/First Aid and trained in Handle with Care de-escalation techniques. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI080ef0be6-
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
Hamblen Crisis Services Coordinator Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen Crisis Services Coordinator today! The Hamblen Crisis Services Coordinator JOB SUMMARY Crisis Services Coordinator is responsible for administrative tasks including reports, scheduling, and training. Services Coordinator will provide supervision to designated employees. Clinical responsibilities include on-call and clinical direction while on site. In addition to supervisory responsibilities, Services Coordinator will meet with clients and treatment team as clinically indicated. Facilitate referral-related activities to link clients with needed services. Follow-up on clinical directives to ensure client treatment is being rendered. Complete assessments at main site and in the community setting as needed. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Regular attendance is an essential job function. Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs. All staff will be present and on time for shift in order to relieve previous shift. All staff will stay on shift until relief coverage arrive. All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe. All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in. EVALUATION STANDARDS 5 Always Exceeds Performance Standards 4 Consistently Exceeds Performance Standards 3 Regularly Meets Performance Standards 2 Frequently Does Not Meet Performance Standards 1 Consistently Does Not Meet Performance Standards This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Participates as an active member of the crisis team. Begins and ends workday as scheduled and is accessible by cell phone when in the field. Communicates with triage to determine priority of call if more than one call is pending. Responds appropriately to all flags, emails, and voicemails. Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes Attends and participates in scheduled administrative team meetings Meet with designated employees at least monthly for clinical supervision. 2. Completes documentation of client care in compliance with CARF and SSOC standards. Completes all necessary documentation for each client before end of shift. Clearly documents time of referrals and declines. Flags, emails, or calls case managers/therapist to alert provider that client was seen by Mobile Crisis. Fax all pertinent documentation for referrals and document accordingly. 3. Provides face to face crisis assessments and coverage 24/7/365. Provides direction to client in crisis. Facilitates voluntary/involuntary placement for client or gives referral information to client. Ensures that all clients are seen within two-hour time frame when possible. Provides on-call crisis intervention according to established protocol Through client assessment, determine appropriate level of care and inform all parties involved of plan Provide education and referral information when clinically appropriate Acts as a liaison with community agencies and families to ensure appropriate care for client Determines appropriate location of assessment (i.e. community, telehealth, ED, etc) Spends adequate time with client during assessment to determine needs and most appropriate services and treatment available. Conducts individual/family/significant other therapy with CSU clients as clinically indicated. Provide direction to front line staff to ensure that clients are seen in a timely manner and according to priority. Will provide client transport as needed. Manages staff of MCU assessments. Maintains all productivity standards of CSU and MCU. Meets CU and MCU expected outcomes. COMPENSATION: Starting salary for this position is approximately $72,851/yr based on relevant experience and education. QUALIFICATIONS - Hamblen Crisis Services Coordinator Education/Knowledge: A Master's degree in a health-related field of counseling, psychology, social work, sociology and experience working with individuals with mental illness and/or co-occurring diagnoses. Preferred Master's level licensed or license eligible clinician. Must obtain F endorsement. Experience : Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Must have experience in working with special populations including individuals with Severe and Persistent Mental Illnesses and Co-Occurring Disorders. Computer experience is helpful. Experience working in a crisis setting preferred. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Morristown, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIfd437bfe0ea0-3430
12/10/2025
Full time
Hamblen Crisis Services Coordinator Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen Crisis Services Coordinator today! The Hamblen Crisis Services Coordinator JOB SUMMARY Crisis Services Coordinator is responsible for administrative tasks including reports, scheduling, and training. Services Coordinator will provide supervision to designated employees. Clinical responsibilities include on-call and clinical direction while on site. In addition to supervisory responsibilities, Services Coordinator will meet with clients and treatment team as clinically indicated. Facilitate referral-related activities to link clients with needed services. Follow-up on clinical directives to ensure client treatment is being rendered. Complete assessments at main site and in the community setting as needed. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Regular attendance is an essential job function. Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs. All staff will be present and on time for shift in order to relieve previous shift. All staff will stay on shift until relief coverage arrive. All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe. All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in. EVALUATION STANDARDS 5 Always Exceeds Performance Standards 4 Consistently Exceeds Performance Standards 3 Regularly Meets Performance Standards 2 Frequently Does Not Meet Performance Standards 1 Consistently Does Not Meet Performance Standards This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Participates as an active member of the crisis team. Begins and ends workday as scheduled and is accessible by cell phone when in the field. Communicates with triage to determine priority of call if more than one call is pending. Responds appropriately to all flags, emails, and voicemails. Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes Attends and participates in scheduled administrative team meetings Meet with designated employees at least monthly for clinical supervision. 2. Completes documentation of client care in compliance with CARF and SSOC standards. Completes all necessary documentation for each client before end of shift. Clearly documents time of referrals and declines. Flags, emails, or calls case managers/therapist to alert provider that client was seen by Mobile Crisis. Fax all pertinent documentation for referrals and document accordingly. 3. Provides face to face crisis assessments and coverage 24/7/365. Provides direction to client in crisis. Facilitates voluntary/involuntary placement for client or gives referral information to client. Ensures that all clients are seen within two-hour time frame when possible. Provides on-call crisis intervention according to established protocol Through client assessment, determine appropriate level of care and inform all parties involved of plan Provide education and referral information when clinically appropriate Acts as a liaison with community agencies and families to ensure appropriate care for client Determines appropriate location of assessment (i.e. community, telehealth, ED, etc) Spends adequate time with client during assessment to determine needs and most appropriate services and treatment available. Conducts individual/family/significant other therapy with CSU clients as clinically indicated. Provide direction to front line staff to ensure that clients are seen in a timely manner and according to priority. Will provide client transport as needed. Manages staff of MCU assessments. Maintains all productivity standards of CSU and MCU. Meets CU and MCU expected outcomes. COMPENSATION: Starting salary for this position is approximately $72,851/yr based on relevant experience and education. QUALIFICATIONS - Hamblen Crisis Services Coordinator Education/Knowledge: A Master's degree in a health-related field of counseling, psychology, social work, sociology and experience working with individuals with mental illness and/or co-occurring diagnoses. Preferred Master's level licensed or license eligible clinician. Must obtain F endorsement. Experience : Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Must have experience in working with special populations including individuals with Severe and Persistent Mental Illnesses and Co-Occurring Disorders. Computer experience is helpful. Experience working in a crisis setting preferred. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Location: Morristown, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIfd437bfe0ea0-3430
Sevier County School Based Mental Health Liaison Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Sevier County School Based Mental Health Liaison today! The Sevier County School Based Mental Health Liaison The School Based Mental Health Liaison (SBMHL) program provides direct mental health services in the Sevier County school system. Liaisons will provide individual consultation to teachers and assist them in structuring classrooms to enhance the learning environment for children whose risk of developing an emotional, behavioral, or substance abuse problem is significantly higher than average or children who have minimal but detectable signs or symptoms foreshadowing a disorder. Liaisons will provide training and education to teachers, school staff, and students to promote healthy learning environments. Liaisons will work closely with families and assist in the development of Individualized Education Plans (IEP). Liaisons will also provide direct services to identified students. Liaisons will demonstrate knowledge and competency in mental health service provision and leadership. 1. Provides all services to insure successful implementation of Department of Mental Health and Substance Abuse Services grant. Conducts individual, family, and group counseling. Provides advocacy, linkage, and referral services as needed. Provides mental health assessments and evaluations. Participates in IEP and other school related meetings. Provides parent, school or school staff training. Interfaces professionally with school personnel and other agencies Conducts group sessions with children and/or parents. Interfaces professionally with school personnel and provides therapeutic support. 2. Maintain HRMC and CARF documentation standards Maintains appropriate chart records that reflect both HRMC and CARF standards. Completes all documentation in a timely manner. Upholds center policy and procedures, and CARF standards. Maintains adequate record keeping ensuring all grant reporting requirements are met in a timely manner. 3. Meet all productivity standards Maintain active caseload of individual therapy clients. Completes assessments within two weeks once all paperwork is completed for school-based services. 4. Demonstrate and maintain a positive work climate and overall team effort. Demonstrate consideration and concern for fellow co-workers and their job responsibilities. Promote harmonious relationships by openly communicating any concerns, keeping a positive attitude and helping others. Accepting additional assignments and responsibilities with a positive attitude. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Management reserves the right to change job descriptions, job duties, or working schedules for programmatic needs. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $50,751 /yr based on relevant experience and education. Schedule: Monday - Friday 8am-5pm Travel : Potential travel required to family homes to provide therapy services or meet families out in the community. Equipment/Technology: Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Sevier County School Based Mental Health Liaison Education: Must have a Master's Degree in a human services field such as counselor or social work. Experience / Knowledge : Must have a Master's Degree in a human services field such as counselor or social work. Must have two (2) years' experience working with children with emotional or behavioral problems, or two (2) years of experience with adolescent substance use/abuse prevention, or a combination of the two. Applicants should have experience leading groups and trainings. In addition, applicants should have course work in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, trauma, suicide and learning disorders. This person will either possess experience or training in the Re-Education Philosophy or will acquire such training in the course of employment. Licensed or licensed eligible. Ability to effectively and ethically counsel children and families. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to effectively run and process groups with children and families. Ability to work within a team format to meet positive goals for children and interface with other agencies involved in the ecology of the family. Must have mental ability to exercise sound judgment under pressure. Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills. Physical: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Must possess a valid Tennessee driver's license. Frequent sitting, standing, walking, bending, stooping may be required. Computer work involving frequent usage of hands, fingers, and wrists. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires becoming certified in CPR. Location: Sevier County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI35d353f6a6-
12/10/2025
Full time
Sevier County School Based Mental Health Liaison Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Sevier County School Based Mental Health Liaison today! The Sevier County School Based Mental Health Liaison The School Based Mental Health Liaison (SBMHL) program provides direct mental health services in the Sevier County school system. Liaisons will provide individual consultation to teachers and assist them in structuring classrooms to enhance the learning environment for children whose risk of developing an emotional, behavioral, or substance abuse problem is significantly higher than average or children who have minimal but detectable signs or symptoms foreshadowing a disorder. Liaisons will provide training and education to teachers, school staff, and students to promote healthy learning environments. Liaisons will work closely with families and assist in the development of Individualized Education Plans (IEP). Liaisons will also provide direct services to identified students. Liaisons will demonstrate knowledge and competency in mental health service provision and leadership. 1. Provides all services to insure successful implementation of Department of Mental Health and Substance Abuse Services grant. Conducts individual, family, and group counseling. Provides advocacy, linkage, and referral services as needed. Provides mental health assessments and evaluations. Participates in IEP and other school related meetings. Provides parent, school or school staff training. Interfaces professionally with school personnel and other agencies Conducts group sessions with children and/or parents. Interfaces professionally with school personnel and provides therapeutic support. 2. Maintain HRMC and CARF documentation standards Maintains appropriate chart records that reflect both HRMC and CARF standards. Completes all documentation in a timely manner. Upholds center policy and procedures, and CARF standards. Maintains adequate record keeping ensuring all grant reporting requirements are met in a timely manner. 3. Meet all productivity standards Maintain active caseload of individual therapy clients. Completes assessments within two weeks once all paperwork is completed for school-based services. 4. Demonstrate and maintain a positive work climate and overall team effort. Demonstrate consideration and concern for fellow co-workers and their job responsibilities. Promote harmonious relationships by openly communicating any concerns, keeping a positive attitude and helping others. Accepting additional assignments and responsibilities with a positive attitude. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Management reserves the right to change job descriptions, job duties, or working schedules for programmatic needs. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $50,751 /yr based on relevant experience and education. Schedule: Monday - Friday 8am-5pm Travel : Potential travel required to family homes to provide therapy services or meet families out in the community. Equipment/Technology: Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Sevier County School Based Mental Health Liaison Education: Must have a Master's Degree in a human services field such as counselor or social work. Experience / Knowledge : Must have a Master's Degree in a human services field such as counselor or social work. Must have two (2) years' experience working with children with emotional or behavioral problems, or two (2) years of experience with adolescent substance use/abuse prevention, or a combination of the two. Applicants should have experience leading groups and trainings. In addition, applicants should have course work in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, trauma, suicide and learning disorders. This person will either possess experience or training in the Re-Education Philosophy or will acquire such training in the course of employment. Licensed or licensed eligible. Ability to effectively and ethically counsel children and families. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to effectively run and process groups with children and families. Ability to work within a team format to meet positive goals for children and interface with other agencies involved in the ecology of the family. Must have mental ability to exercise sound judgment under pressure. Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills. Physical: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Must possess a valid Tennessee driver's license. Frequent sitting, standing, walking, bending, stooping may be required. Computer work involving frequent usage of hands, fingers, and wrists. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires becoming certified in CPR. Location: Sevier County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI35d353f6a6-
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
12/10/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
Lutheran Services Florida
West Palm Beach, Florida
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Youth Mentors who want to make an impact in the lives of at risk youth in our male and female group homes. We are looking for people who are willing to work with challenging behaviors while having the ability to make an impact in the youth's lives. This schedule is 2pm-10pm. Must be able to work weekends. Purpose & Impact: Key responsibilities include the direct supervision of youth residents, providing quality care, ensuring a safe and secure environment and transporting and accompany/supervising residents on outside activities. This is a direct service delivery position at a primary location, but the position may work at any one of a number of regional group homes within a reasonable radius as shift needs arise. These group homes house adolescent teens who have aggressive behaviors. The ideal candidate for this role is someone who would be comfortable working with at risk adolescent males and females. The ideal candidate would also not be intimidated by youth who have been impacted by abuse, neglect, and trauma. Take on a challenging role while having the ability to be a mentor and make an impact in the lives of youth. Essential Functions: Provide supportive environment for youth. Assists children with preparing and eating meals, taking baths, maintaining hygiene, administering medication, and performing other daily routine tasks. Transports individual and groups of children for appointments or field trips outside the facility Provide daily security and up-keep of facility. Develops, plans, coordinates, and participates in daily recreational and social activities, including outdoor programs and physical exercise. Consults and communicates with shift leaders, supervisors and professional staff concerning behavior issues and the needs of children As directed, participate in the implementation and monitoring of client case plans. Participate in various in-service training sessions and attend staff meetings Assign and supervise chores in addition to performing light housekeeping duties such as making beds and cleaning laundry, to ensure that the children's residential setting is neat, clean, and orderly. Interviews and responds to critical incidents and emergency situations. Document incidents in the logbook as well as on the appropriate forms. Assists with the initial intakes and discharge of youth. Document in the logbook as outlined in policies and procedures. Conducts group meetings with youth to discuss issues and address concerns. Provides instruction on appropriate behaviors and independent living skills. Observes and documents the behavior, development and needs of children. Maintains daily written records and logs of observations and concerns about individual children. Provides responsive, high-quality services to Community Based Care Lead Agencies, the Department of Children and Families, the Department of Juvenile Justice, the Courts, the School Board and other representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner Other Functions: Perform other duties as assigned by Program Director and/or House Coordinator for various shifts on an "as-needed" basis. Physical Requirements: Ability to remain alert and responsive during all shifts, including overnights and extended hours. Ability to walk, stand, sit, stoop, bend, squat, kneel, and climb stairs frequently throughout the day. Ability to lift, carry, push, and pull up to 25 pounds occasionally. Ability to perform physical intervention or de-escalation techniques if required, consistent with agency-approved crisis management protocols. Sufficient vision and hearing to observe and monitor client behaviors and ensure safety in indoor and outdoor settings. Ability to operate standard household equipment (e.g., washer, dryer, kitchen appliances). Manual dexterity to write legibly, operate a computer, and perform light cleaning and household duties. Ability to work in a variety of environments, including indoor residential settings and outdoor recreational spaces, in all weather conditions. Ability to drive and maintain eligibility to operate agency vehicles, if required for transporting youth. Ability to transport youth in agency van. Ability to accompany youth on field trips and other recreational outings. Certified CPR/First Aid, and crisis intervention required. Valid Florida driver's license and proof of active insurance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED or equivalency completion certification required. Post-secondary education in Human Service field preferred. Experience: This is an entry-level position. One (1) year experience working with youth/troubled youth in an organized/structured setting preferred. Skills: Good organizational, written, and verbal skills. Dependability, discretion, and good judgment are essential. Ability to establish and maintain effective relationships with clients, co-workers, and the general public. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. This position is assigned to a primary location, but the position may work at any one of a number of regional group homes within a reasonable radius as shift needs arise. Principal Accountabilities: Reports to House Coordinator. Team player with co-workers and administrators. Ensures qualitative care for clients in a safe, secure environment. Adherence to license and quality assurance standards of local, state, and federal agencies. Effective behavior management and supervision of residents during activities. Adherence to all agency policies and procedures. Willingness to respond to requests for coverage with minimal notice. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
12/09/2025
Full time
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Youth Mentors who want to make an impact in the lives of at risk youth in our male and female group homes. We are looking for people who are willing to work with challenging behaviors while having the ability to make an impact in the youth's lives. This schedule is 2pm-10pm. Must be able to work weekends. Purpose & Impact: Key responsibilities include the direct supervision of youth residents, providing quality care, ensuring a safe and secure environment and transporting and accompany/supervising residents on outside activities. This is a direct service delivery position at a primary location, but the position may work at any one of a number of regional group homes within a reasonable radius as shift needs arise. These group homes house adolescent teens who have aggressive behaviors. The ideal candidate for this role is someone who would be comfortable working with at risk adolescent males and females. The ideal candidate would also not be intimidated by youth who have been impacted by abuse, neglect, and trauma. Take on a challenging role while having the ability to be a mentor and make an impact in the lives of youth. Essential Functions: Provide supportive environment for youth. Assists children with preparing and eating meals, taking baths, maintaining hygiene, administering medication, and performing other daily routine tasks. Transports individual and groups of children for appointments or field trips outside the facility Provide daily security and up-keep of facility. Develops, plans, coordinates, and participates in daily recreational and social activities, including outdoor programs and physical exercise. Consults and communicates with shift leaders, supervisors and professional staff concerning behavior issues and the needs of children As directed, participate in the implementation and monitoring of client case plans. Participate in various in-service training sessions and attend staff meetings Assign and supervise chores in addition to performing light housekeeping duties such as making beds and cleaning laundry, to ensure that the children's residential setting is neat, clean, and orderly. Interviews and responds to critical incidents and emergency situations. Document incidents in the logbook as well as on the appropriate forms. Assists with the initial intakes and discharge of youth. Document in the logbook as outlined in policies and procedures. Conducts group meetings with youth to discuss issues and address concerns. Provides instruction on appropriate behaviors and independent living skills. Observes and documents the behavior, development and needs of children. Maintains daily written records and logs of observations and concerns about individual children. Provides responsive, high-quality services to Community Based Care Lead Agencies, the Department of Children and Families, the Department of Juvenile Justice, the Courts, the School Board and other representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner Other Functions: Perform other duties as assigned by Program Director and/or House Coordinator for various shifts on an "as-needed" basis. Physical Requirements: Ability to remain alert and responsive during all shifts, including overnights and extended hours. Ability to walk, stand, sit, stoop, bend, squat, kneel, and climb stairs frequently throughout the day. Ability to lift, carry, push, and pull up to 25 pounds occasionally. Ability to perform physical intervention or de-escalation techniques if required, consistent with agency-approved crisis management protocols. Sufficient vision and hearing to observe and monitor client behaviors and ensure safety in indoor and outdoor settings. Ability to operate standard household equipment (e.g., washer, dryer, kitchen appliances). Manual dexterity to write legibly, operate a computer, and perform light cleaning and household duties. Ability to work in a variety of environments, including indoor residential settings and outdoor recreational spaces, in all weather conditions. Ability to drive and maintain eligibility to operate agency vehicles, if required for transporting youth. Ability to transport youth in agency van. Ability to accompany youth on field trips and other recreational outings. Certified CPR/First Aid, and crisis intervention required. Valid Florida driver's license and proof of active insurance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED or equivalency completion certification required. Post-secondary education in Human Service field preferred. Experience: This is an entry-level position. One (1) year experience working with youth/troubled youth in an organized/structured setting preferred. Skills: Good organizational, written, and verbal skills. Dependability, discretion, and good judgment are essential. Ability to establish and maintain effective relationships with clients, co-workers, and the general public. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. This position is assigned to a primary location, but the position may work at any one of a number of regional group homes within a reasonable radius as shift needs arise. Principal Accountabilities: Reports to House Coordinator. Team player with co-workers and administrators. Ensures qualitative care for clients in a safe, secure environment. Adherence to license and quality assurance standards of local, state, and federal agencies. Effective behavior management and supervision of residents during activities. Adherence to all agency policies and procedures. Willingness to respond to requests for coverage with minimal notice. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Family Crisis Center Shelter Supervisor Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Family Crisis Center Shelter Supervisor today! The Family Crisis Center Shelter Supervisor Oversee and supervise day-to-day operations of the Family Crisis Center emergency domestic violence shelter. Provides direct client care as needed and rotates supervisor on-call for after-hour shelter services. Completes documentation and monthly/quarterly/annual reporting in accordance with funding requirements. Provides supervision and case consultation to Advocacy Team Leader and milieu staff. Manages 24/7 shelter staff schedule. Assists with quality improvement and program updates to ensure implementation of best practices and trauma-informed care. Flexible schedule required. JOB DUTIES/RESPONSIBILITIES Duties include but are not limited to staffing, supervision, budget management, client care and compliance with all applicable standards, regulations, contractual requirements and outcomes required by the Center, funding or oversight agencies. Provides management and oversight to 24/7 emergency domestic violence shelter Responsible for the hiring, training and supervision of shelter staff and interns/volunteers Ensures programs are operating in accordance with all funding and center compliance Assists with management of program budgets Assists with data collection and monthly, quarterly, and annual reports Facilitates weekly treatment team meetings and case consultation Responsible for shelter clinical operations and managing facility needs Provides direct client care and intervention as needed Provides program scheduling to ensure all shifts are covered and adequately staffed Rotates on-call coverage and available after-hours for immediate programmatic needs Schedules time efficiently Strong ability to multi-task Accurately documents time and mileage Demonstrates and maintains a positive working relationship with team members, including other departments and community partners Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $64,213/yr based on relevant experience and education. Schedule: Full-time requires at least 40 hours per week This position will mostly occur during business hours, but a flexible schedule is required as the program operates 24/7 and after-hours assistance may be needed Equipment/Technology: Computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Family Crisis Center Shelter Supervisor Experience / Knowledge: Must have course work and or experience in the areas of psychopathology, counseling, theory, cultural diversity, human development, etiology and treatment of alcohol and drug abuse and mental illness. Minimum of two years of clinical experience with specialized training/course work in trauma and victim services preferred. Supervisory experience preferred. Education / License : Graduation from an accredited college or university with a Master's Degree in Counseling, Psychology, Social Work, or other related field of study. Clinical knowledge necessary to provide clinical services and supervision of staff. Training or post-graduate study in domestic violence, substance abuse, trauma, child psychopathology, child development, or clinical interventions with youth and families. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Required to be certified in CPR/First Aid and trained in Handle with Care de-escalation techniques. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIb9cfb98969ff-0516
12/09/2025
Full time
Family Crisis Center Shelter Supervisor Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Family Crisis Center Shelter Supervisor today! The Family Crisis Center Shelter Supervisor Oversee and supervise day-to-day operations of the Family Crisis Center emergency domestic violence shelter. Provides direct client care as needed and rotates supervisor on-call for after-hour shelter services. Completes documentation and monthly/quarterly/annual reporting in accordance with funding requirements. Provides supervision and case consultation to Advocacy Team Leader and milieu staff. Manages 24/7 shelter staff schedule. Assists with quality improvement and program updates to ensure implementation of best practices and trauma-informed care. Flexible schedule required. JOB DUTIES/RESPONSIBILITIES Duties include but are not limited to staffing, supervision, budget management, client care and compliance with all applicable standards, regulations, contractual requirements and outcomes required by the Center, funding or oversight agencies. Provides management and oversight to 24/7 emergency domestic violence shelter Responsible for the hiring, training and supervision of shelter staff and interns/volunteers Ensures programs are operating in accordance with all funding and center compliance Assists with management of program budgets Assists with data collection and monthly, quarterly, and annual reports Facilitates weekly treatment team meetings and case consultation Responsible for shelter clinical operations and managing facility needs Provides direct client care and intervention as needed Provides program scheduling to ensure all shifts are covered and adequately staffed Rotates on-call coverage and available after-hours for immediate programmatic needs Schedules time efficiently Strong ability to multi-task Accurately documents time and mileage Demonstrates and maintains a positive working relationship with team members, including other departments and community partners Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $64,213/yr based on relevant experience and education. Schedule: Full-time requires at least 40 hours per week This position will mostly occur during business hours, but a flexible schedule is required as the program operates 24/7 and after-hours assistance may be needed Equipment/Technology: Computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Family Crisis Center Shelter Supervisor Experience / Knowledge: Must have course work and or experience in the areas of psychopathology, counseling, theory, cultural diversity, human development, etiology and treatment of alcohol and drug abuse and mental illness. Minimum of two years of clinical experience with specialized training/course work in trauma and victim services preferred. Supervisory experience preferred. Education / License : Graduation from an accredited college or university with a Master's Degree in Counseling, Psychology, Social Work, or other related field of study. Clinical knowledge necessary to provide clinical services and supervision of staff. Training or post-graduate study in domestic violence, substance abuse, trauma, child psychopathology, child development, or clinical interventions with youth and families. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Required to be certified in CPR/First Aid and trained in Handle with Care de-escalation techniques. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIb9cfb98969ff-0516
Sevier County School Based Mental Health Liaison Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Sevier County School Based Mental Health Liaison today! The Sevier County School Based Mental Health Liaison The School Based Mental Health Liaison (SBMHL) program provides direct mental health services in the Sevier County school system. Liaisons will provide individual consultation to teachers and assist them in structuring classrooms to enhance the learning environment for children whose risk of developing an emotional, behavioral, or substance abuse problem is significantly higher than average or children who have minimal but detectable signs or symptoms foreshadowing a disorder. Liaisons will provide training and education to teachers, school staff, and students to promote healthy learning environments. Liaisons will work closely with families and assist in the development of Individualized Education Plans (IEP). Liaisons will also provide direct services to identified students. Liaisons will demonstrate knowledge and competency in mental health service provision and leadership. 1. Provides all services to insure successful implementation of Department of Mental Health and Substance Abuse Services grant. Conducts individual, family, and group counseling. Provides advocacy, linkage, and referral services as needed. Provides mental health assessments and evaluations. Participates in IEP and other school related meetings. Provides parent, school or school staff training. Interfaces professionally with school personnel and other agencies Conducts group sessions with children and/or parents. Interfaces professionally with school personnel and provides therapeutic support. 2. Maintain HRMC and CARF documentation standards Maintains appropriate chart records that reflect both HRMC and CARF standards. Completes all documentation in a timely manner. Upholds center policy and procedures, and CARF standards. Maintains adequate record keeping ensuring all grant reporting requirements are met in a timely manner. 3. Meet all productivity standards Maintain active caseload of individual therapy clients. Completes assessments within two weeks once all paperwork is completed for school-based services. 4. Demonstrate and maintain a positive work climate and overall team effort. Demonstrate consideration and concern for fellow co-workers and their job responsibilities. Promote harmonious relationships by openly communicating any concerns, keeping a positive attitude and helping others. Accepting additional assignments and responsibilities with a positive attitude. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Management reserves the right to change job descriptions, job duties, or working schedules for programmatic needs. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $50,751 /yr based on relevant experience and education. Schedule: Monday - Friday 8am-5pm Travel : Potential travel required to family homes to provide therapy services or meet families out in the community. Equipment/Technology: Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Sevier County School Based Mental Health Liaison Education: Must have a Master's Degree in a human services field such as counselor or social work. Experience / Knowledge : Must have a Master's Degree in a human services field such as counselor or social work. Must have two (2) years' experience working with children with emotional or behavioral problems, or two (2) years of experience with adolescent substance use/abuse prevention, or a combination of the two. Applicants should have experience leading groups and trainings. In addition, applicants should have course work in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, trauma, suicide and learning disorders. This person will either possess experience or training in the Re-Education Philosophy or will acquire such training in the course of employment. Licensed or licensed eligible. Ability to effectively and ethically counsel children and families. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to effectively run and process groups with children and families. Ability to work within a team format to meet positive goals for children and interface with other agencies involved in the ecology of the family. Must have mental ability to exercise sound judgment under pressure. Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills. Physical: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Must possess a valid Tennessee driver's license. Frequent sitting, standing, walking, bending, stooping may be required. Computer work involving frequent usage of hands, fingers, and wrists. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires becoming certified in CPR. Location: Sevier County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIc2ad029c731b-0515
12/09/2025
Full time
Sevier County School Based Mental Health Liaison Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Sevier County School Based Mental Health Liaison today! The Sevier County School Based Mental Health Liaison The School Based Mental Health Liaison (SBMHL) program provides direct mental health services in the Sevier County school system. Liaisons will provide individual consultation to teachers and assist them in structuring classrooms to enhance the learning environment for children whose risk of developing an emotional, behavioral, or substance abuse problem is significantly higher than average or children who have minimal but detectable signs or symptoms foreshadowing a disorder. Liaisons will provide training and education to teachers, school staff, and students to promote healthy learning environments. Liaisons will work closely with families and assist in the development of Individualized Education Plans (IEP). Liaisons will also provide direct services to identified students. Liaisons will demonstrate knowledge and competency in mental health service provision and leadership. 1. Provides all services to insure successful implementation of Department of Mental Health and Substance Abuse Services grant. Conducts individual, family, and group counseling. Provides advocacy, linkage, and referral services as needed. Provides mental health assessments and evaluations. Participates in IEP and other school related meetings. Provides parent, school or school staff training. Interfaces professionally with school personnel and other agencies Conducts group sessions with children and/or parents. Interfaces professionally with school personnel and provides therapeutic support. 2. Maintain HRMC and CARF documentation standards Maintains appropriate chart records that reflect both HRMC and CARF standards. Completes all documentation in a timely manner. Upholds center policy and procedures, and CARF standards. Maintains adequate record keeping ensuring all grant reporting requirements are met in a timely manner. 3. Meet all productivity standards Maintain active caseload of individual therapy clients. Completes assessments within two weeks once all paperwork is completed for school-based services. 4. Demonstrate and maintain a positive work climate and overall team effort. Demonstrate consideration and concern for fellow co-workers and their job responsibilities. Promote harmonious relationships by openly communicating any concerns, keeping a positive attitude and helping others. Accepting additional assignments and responsibilities with a positive attitude. This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Management reserves the right to change job descriptions, job duties, or working schedules for programmatic needs. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $50,751 /yr based on relevant experience and education. Schedule: Monday - Friday 8am-5pm Travel : Potential travel required to family homes to provide therapy services or meet families out in the community. Equipment/Technology: Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Sevier County School Based Mental Health Liaison Education: Must have a Master's Degree in a human services field such as counselor or social work. Experience / Knowledge : Must have a Master's Degree in a human services field such as counselor or social work. Must have two (2) years' experience working with children with emotional or behavioral problems, or two (2) years of experience with adolescent substance use/abuse prevention, or a combination of the two. Applicants should have experience leading groups and trainings. In addition, applicants should have course work in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, trauma, suicide and learning disorders. This person will either possess experience or training in the Re-Education Philosophy or will acquire such training in the course of employment. Licensed or licensed eligible. Ability to effectively and ethically counsel children and families. Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to effectively run and process groups with children and families. Ability to work within a team format to meet positive goals for children and interface with other agencies involved in the ecology of the family. Must have mental ability to exercise sound judgment under pressure. Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills. Physical: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Must possess a valid Tennessee driver's license. Frequent sitting, standing, walking, bending, stooping may be required. Computer work involving frequent usage of hands, fingers, and wrists. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires becoming certified in CPR. Location: Sevier County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIc2ad029c731b-0515
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS : The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perfor m the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
12/09/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS : The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perfor m the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS : The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perfor m the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
12/09/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership, Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS : The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perfor m the essential functions. Travel required (if multiple facilities) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license EXPERIENCE AND SKILLS: 2 - 5 years' related experience Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/08/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans
12/08/2025
Full time
PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS : Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EOE, disability/veterans