Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Staples is business to business . You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Chicago, IL area and surrounding geo's that include neighboring states. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you'll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What's needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What's needed - Preferred Qualifications: Bachelor's Degree Proficiency in Microsoft Office Suite CRM experience, preferably We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/12/2025
Full time
Staples is business to business . You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Chicago, IL area and surrounding geo's that include neighboring states. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you'll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What's needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What's needed - Preferred Qualifications: Bachelor's Degree Proficiency in Microsoft Office Suite CRM experience, preferably We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Executive Director Location: Baker Place (Assisted Living) - Vineland, NJ Salary: $95,000 - $105,000 annually Bonus Opportunity: 20% annual performance-based bonus About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies-one of the nation's top two largest senior living operators. With a strong focus on performance, innovation, and lifestyle personalization, we manage and enhance senior living communities across the country. Discovery Management Group supports over 6,500 residents nationwide, delivering exceptional care, comfort, and service at every level. Your Role: Executive Director As Executive Director, you'll serve as the strategic and operational leader of the community. You'll be responsible for ensuring high-quality services, strong financial performance, and a vibrant resident and team member experience. You will represent the community externally, foster internal collaboration, and lead by example through clear communication, compliance, accountability, and compassionate leadership. This is a hands-on, high-impact leadership role-ideal for someone who thrives in a mission-driven environment and understands the unique needs of the senior living industry. What You'll Do Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as Discovery Management Group and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI and occupancy targets Monitor and manage non-labor operating costs in alignment with financial expectations Review monthly financials, identify deficiencies, and implement plans of action as needed Ensure administrative files and resident records are maintained according to state regulations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, life enrichment-with functional oversight Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach team members to achieve high performance and job satisfaction Implement policies and procedures to promote compliance and accountability Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Collaborate with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain community relationships to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes What You Bring Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (desired) Minimum of 3 years of management experience with 2 years of experience as an Executive Director in an Assisted Living or Senior Living setting is required Must have a proven background in managing sales initiatives and driving occupancy growth Must hold a current New Jersey Certified Assisted Living Administrator (CALA) license Strong operational and financial acumen, including experience managing budgets and controlling costs Leadership experience including hiring, performance management, team coaching, and conflict resolution Ability to lead by example, inspire trust, and drive results Experience with Medicaid is a strong plus Why Join Us? Full benefits package available (medical, dental, vision, PTO, 401k, and more) Work in a purpose-driven, resident-first environment Be part of a collaborative and supportive leadership team Make a lasting impact on the lives of residents and families Benefits You'll Enjoy: We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. About Discovery Senior Living Discovery Senior Living is one of the largest senior living operators in the U.S., with over 350 communities and 35,000 homes across nearly 40 states. Backed by three decades of award-winning experience, Discovery leads a family of companies-including Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery at Home. With 19,000 dedicated employees and an innovative "Experiential Living" philosophy, Discovery is recognized for its leadership in performance, lifestyle customization, and senior living innovation. Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants: This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy: We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning: We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
12/12/2025
Full time
Executive Director Location: Baker Place (Assisted Living) - Vineland, NJ Salary: $95,000 - $105,000 annually Bonus Opportunity: 20% annual performance-based bonus About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies-one of the nation's top two largest senior living operators. With a strong focus on performance, innovation, and lifestyle personalization, we manage and enhance senior living communities across the country. Discovery Management Group supports over 6,500 residents nationwide, delivering exceptional care, comfort, and service at every level. Your Role: Executive Director As Executive Director, you'll serve as the strategic and operational leader of the community. You'll be responsible for ensuring high-quality services, strong financial performance, and a vibrant resident and team member experience. You will represent the community externally, foster internal collaboration, and lead by example through clear communication, compliance, accountability, and compassionate leadership. This is a hands-on, high-impact leadership role-ideal for someone who thrives in a mission-driven environment and understands the unique needs of the senior living industry. What You'll Do Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as Discovery Management Group and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI and occupancy targets Monitor and manage non-labor operating costs in alignment with financial expectations Review monthly financials, identify deficiencies, and implement plans of action as needed Ensure administrative files and resident records are maintained according to state regulations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas-clinical, memory care, dining, life enrichment-with functional oversight Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach team members to achieve high performance and job satisfaction Implement policies and procedures to promote compliance and accountability Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Collaborate with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain community relationships to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes What You Bring Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (desired) Minimum of 3 years of management experience with 2 years of experience as an Executive Director in an Assisted Living or Senior Living setting is required Must have a proven background in managing sales initiatives and driving occupancy growth Must hold a current New Jersey Certified Assisted Living Administrator (CALA) license Strong operational and financial acumen, including experience managing budgets and controlling costs Leadership experience including hiring, performance management, team coaching, and conflict resolution Ability to lead by example, inspire trust, and drive results Experience with Medicaid is a strong plus Why Join Us? Full benefits package available (medical, dental, vision, PTO, 401k, and more) Work in a purpose-driven, resident-first environment Be part of a collaborative and supportive leadership team Make a lasting impact on the lives of residents and families Benefits You'll Enjoy: We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. About Discovery Senior Living Discovery Senior Living is one of the largest senior living operators in the U.S., with over 350 communities and 35,000 homes across nearly 40 states. Backed by three decades of award-winning experience, Discovery leads a family of companies-including Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery at Home. With 19,000 dedicated employees and an innovative "Experiential Living" philosophy, Discovery is recognized for its leadership in performance, lifestyle customization, and senior living innovation. Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants: This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy: We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning: We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Position Summary The Chief Financial Officer (CFO) is a key member of the NAIS senior leadership team, responsible for the strategic direction, oversight, and integrity of the organization's financial operations. Reporting to the President, the CFO leads the Finance and Accounting team and partners with other departments to ensure financial sustainability, compliance, and alignment with NAIS's mission and strategic goals. The CFO oversees accounting, budgeting, financial reporting, investments, financial planning and analysis, audits, and financial systems, as well as risk management with the general counsel and management team, while fostering a culture of accountability, transparency, and continuous improvement. Responsibilities: Strategic Financial Leadership Lead long-term financial planning, forecasting, and modeling to support strategic decision-making. Serve as a key advisor to the President and senior leadership on financial strategy, risk management, and sustainability. Present financial reports and recommendations to the Board of Trustees and relevant committees. Collaborate with department heads to align financial planning with organizational priorities. Financial Operations & Compliance Oversee all accounting functions including general ledger, accounts payable/receivable, payroll, and monthly close. Ensure compliance with GAAP, IRS regulations (including Form 990), and multi-state tax requirements. Manage the annual audit process and relationships with external auditors and financial institutions. Maintain and enhance internal controls and financial policies to safeguard organizational assets. Budgeting & Reporting Lead the development and monitoring of the annual operating and capital budgets. Provide timely, accurate, and accessible financial reports to internal and external stakeholders. Promote fiscal transparency and financial literacy across departments. Investment & Cash Management Monitor cash flow and manage short-term investments to optimize returns. Oversee the organization's investment portfolio in accordance with Board policy. Team Leadership & Systems Oversight Supervise and develop the finance and administration team, including the Controller, AR/AP/Payroll Managers, and Assistant Controller. Ensure effective use and continuous improvement of financial systems (e.g., Sage Intacct, ADP, Salesforce, PN3, Ramp). Foster a collaborative, service-oriented team culture. Other responsibilities related to financial operations and management as assigned. Qualifications: Bachelor's degree in Accounting, Finance, or related field (CPA or MBA preferred). Minimum 10 years of progressive financial leadership experience, preferably in an association, nonprofit or education-related organization. Demonstrated experience in strategic planning, budgeting, audit management, and compliance. Experience supervising, coaching, and developing employees. Strong interpersonal, communication, and team-building skills. Proficiency in financial systems and data tools (e.g., Excel, Power BI, Sage Intacct, ADP). Preferred skills and Qualifications: Demonstrated experience in managing a comprehensive insurance portfolio, including evaluating coverage needs, negotiating policies, and overseeing claims processes, with a proven ability to develop and implement risk mitigation strategies that reduce financial exposure and support organizational resilience. Partnered with the Legal team to ensure organizational compliance with risk management requirements and maintain timely execution of insurance renewals. Competencies: Strategic Thinking & Business Acumen: Ability to align financial strategy with organizational goals. Financial Stewardship & Risk Management: Ensures compliance and protects organizational assets. Leadership & Team Development: Builds and motivates high-performing teams. Communication & Collaboration: Communicates complex financial information clearly to diverse audiences. Integrity & Accountability: Demonstrates ethical leadership and sound judgment. Operational Excellence & Innovation: Continuously improves systems and processes. Position Attributes HR Role: Management Team Status & Classification: Regular, Full-time, Exempt Business Unit: Finance & Accounting Team Supervisor: President Location: Remote in the United States with preference for candidates located near NAIS headquarters in Washington, DC Physical Requirements: This position primarily involves sedentary work and requires the ability to operate a computer and other office equipment. The CFO must be able to communicate effectively in person, over video conferencing, and via phone and email. Occasional travel may be required for meetings, conferences, or visits to the organization's headquarters. Travel: Some travel is required for this role, including attendance at conferences, organizational events, and visits to our DC headquarters. Candidates located outside the Washington, DC area may be expected to travel more frequently to support collaboration and engagement with the team. Travel needs may vary based on business priorities. The National Association of Independent Schools (NAIS) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, personal appearance, marital status, family responsibilities, political affiliation, matriculation, or status as a covered veteran in accordance with applicable federal, state and local laws. Disclaimer: This document describes the position currently available. It is not an employment contract. NAIS reserves the right to modify job duties or job descriptions at any time, as determined by the needs of the organization.PandoLogic. Category:Finance, Location:Washington, DC-20251
12/12/2025
Full time
Position Summary The Chief Financial Officer (CFO) is a key member of the NAIS senior leadership team, responsible for the strategic direction, oversight, and integrity of the organization's financial operations. Reporting to the President, the CFO leads the Finance and Accounting team and partners with other departments to ensure financial sustainability, compliance, and alignment with NAIS's mission and strategic goals. The CFO oversees accounting, budgeting, financial reporting, investments, financial planning and analysis, audits, and financial systems, as well as risk management with the general counsel and management team, while fostering a culture of accountability, transparency, and continuous improvement. Responsibilities: Strategic Financial Leadership Lead long-term financial planning, forecasting, and modeling to support strategic decision-making. Serve as a key advisor to the President and senior leadership on financial strategy, risk management, and sustainability. Present financial reports and recommendations to the Board of Trustees and relevant committees. Collaborate with department heads to align financial planning with organizational priorities. Financial Operations & Compliance Oversee all accounting functions including general ledger, accounts payable/receivable, payroll, and monthly close. Ensure compliance with GAAP, IRS regulations (including Form 990), and multi-state tax requirements. Manage the annual audit process and relationships with external auditors and financial institutions. Maintain and enhance internal controls and financial policies to safeguard organizational assets. Budgeting & Reporting Lead the development and monitoring of the annual operating and capital budgets. Provide timely, accurate, and accessible financial reports to internal and external stakeholders. Promote fiscal transparency and financial literacy across departments. Investment & Cash Management Monitor cash flow and manage short-term investments to optimize returns. Oversee the organization's investment portfolio in accordance with Board policy. Team Leadership & Systems Oversight Supervise and develop the finance and administration team, including the Controller, AR/AP/Payroll Managers, and Assistant Controller. Ensure effective use and continuous improvement of financial systems (e.g., Sage Intacct, ADP, Salesforce, PN3, Ramp). Foster a collaborative, service-oriented team culture. Other responsibilities related to financial operations and management as assigned. Qualifications: Bachelor's degree in Accounting, Finance, or related field (CPA or MBA preferred). Minimum 10 years of progressive financial leadership experience, preferably in an association, nonprofit or education-related organization. Demonstrated experience in strategic planning, budgeting, audit management, and compliance. Experience supervising, coaching, and developing employees. Strong interpersonal, communication, and team-building skills. Proficiency in financial systems and data tools (e.g., Excel, Power BI, Sage Intacct, ADP). Preferred skills and Qualifications: Demonstrated experience in managing a comprehensive insurance portfolio, including evaluating coverage needs, negotiating policies, and overseeing claims processes, with a proven ability to develop and implement risk mitigation strategies that reduce financial exposure and support organizational resilience. Partnered with the Legal team to ensure organizational compliance with risk management requirements and maintain timely execution of insurance renewals. Competencies: Strategic Thinking & Business Acumen: Ability to align financial strategy with organizational goals. Financial Stewardship & Risk Management: Ensures compliance and protects organizational assets. Leadership & Team Development: Builds and motivates high-performing teams. Communication & Collaboration: Communicates complex financial information clearly to diverse audiences. Integrity & Accountability: Demonstrates ethical leadership and sound judgment. Operational Excellence & Innovation: Continuously improves systems and processes. Position Attributes HR Role: Management Team Status & Classification: Regular, Full-time, Exempt Business Unit: Finance & Accounting Team Supervisor: President Location: Remote in the United States with preference for candidates located near NAIS headquarters in Washington, DC Physical Requirements: This position primarily involves sedentary work and requires the ability to operate a computer and other office equipment. The CFO must be able to communicate effectively in person, over video conferencing, and via phone and email. Occasional travel may be required for meetings, conferences, or visits to the organization's headquarters. Travel: Some travel is required for this role, including attendance at conferences, organizational events, and visits to our DC headquarters. Candidates located outside the Washington, DC area may be expected to travel more frequently to support collaboration and engagement with the team. Travel needs may vary based on business priorities. The National Association of Independent Schools (NAIS) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, personal appearance, marital status, family responsibilities, political affiliation, matriculation, or status as a covered veteran in accordance with applicable federal, state and local laws. Disclaimer: This document describes the position currently available. It is not an employment contract. NAIS reserves the right to modify job duties or job descriptions at any time, as determined by the needs of the organization.PandoLogic. Category:Finance, Location:Washington, DC-20251
The Bahia Mar Fort Lauderdale Beach a DoubleTree by Hilton Hotel is looking for their next Sales Manager to join their team. Bahia Mar Fort Lauderdale Beach is more than a destination-it's a landmark property where your sales expertise can shine. With 288 total guest rooms and over 25,000 square feet of oceanfront meeting space and capacity for events up to 900 guests, this iconic hotel offers unmatched potential for high-value group business. Just minutes from the Broward County Convention Center and Fort Lauderdale-Hollywood International Airport, Bahia Mar combines prime location with stunning views, including our GrandeView Ballroom overlooking the Atlantic. Join a team that transforms world-class amenities into unforgettable experiences and drives success in one of Florida's most vibrant markets. Our ideal candidate has at least two years of group sales experience at a similarly sized property, is hungry for success, highly motivated, and skilled at overcoming objections. They excel at prospecting and finding new business opportunities, are driven to exceed goals, and thrive in a fast-paced, results-oriented environment. Shift Pattern: This role is primarily Monday - Friday 8:30am - 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections. Pay Rate: This role is an hourly role and qualifies for a bonus incentive program. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: Negotiate contracts and commission agreements with end-user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred. Additional Requirements: Ability to travel on short notice and adaptable to schedule changes. Highly professional presentations and oral and written communication skills. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
12/12/2025
Full time
The Bahia Mar Fort Lauderdale Beach a DoubleTree by Hilton Hotel is looking for their next Sales Manager to join their team. Bahia Mar Fort Lauderdale Beach is more than a destination-it's a landmark property where your sales expertise can shine. With 288 total guest rooms and over 25,000 square feet of oceanfront meeting space and capacity for events up to 900 guests, this iconic hotel offers unmatched potential for high-value group business. Just minutes from the Broward County Convention Center and Fort Lauderdale-Hollywood International Airport, Bahia Mar combines prime location with stunning views, including our GrandeView Ballroom overlooking the Atlantic. Join a team that transforms world-class amenities into unforgettable experiences and drives success in one of Florida's most vibrant markets. Our ideal candidate has at least two years of group sales experience at a similarly sized property, is hungry for success, highly motivated, and skilled at overcoming objections. They excel at prospecting and finding new business opportunities, are driven to exceed goals, and thrive in a fast-paced, results-oriented environment. Shift Pattern: This role is primarily Monday - Friday 8:30am - 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections. Pay Rate: This role is an hourly role and qualifies for a bonus incentive program. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: Negotiate contracts and commission agreements with end-user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred. Additional Requirements: Ability to travel on short notice and adaptable to schedule changes. Highly professional presentations and oral and written communication skills. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Are you a relationship-driven leader with a passion for helping professional service firms thrive? Do you excel at building strong networks, elevating member value, and leading high-impact programs across diverse regions? If so, AGN International invites you to bring your expertise to our global team as the Regional Director, Americas . The JMA HR Solutions team at James Moore & Co., P.L.'s is currently partnering with AGN International to assist in this search. About the Role The Regional Director, Americas plays a critical leadership role in strengthening the AGN member experience, driving regional growth, and ensuring alignment with global strategies. This position oversees member engagement, new member recruitment, regional programs, and cross-border initiatives-serving as a trusted advisor and connector for member firms across the Americas. You'll work closely with the Global CEO, regional councils, and global teams to deliver high-value programs, cultivate meaningful relationships, and guide strategic decisions that shape the member experience. This is a highly visible, hands-on role ideal for someone with strong professional services, association management, or CPA-industry background. Work Environment & Details Virtual position with collaboration across global teams. Full-time, Monday-Friday role with occasional evenings and weekends. Domestic and international travel required for member visits and events. Must be eligible to work in the United States and travel internationally. What We're Looking For 10+ years of relevant experience in member-facing, association management, client relationship leadership, or professional services. Experience in the CPA industry strongly preferred. Bachelor's degree in business, finance, accounting, or equivalent experience. Proven success building strong relationships, managing pipelines, and supporting organizational growth. Demonstrated ability to lead small, virtual teams and work effectively in a remote environment. Strong analytical, organizational, communication, and problem-solving skills. High proficiency with Microsoft Office and CRM systems. Ability to travel domestically and globally.PandoLogic. Category:Customer Service, Location:REMOTE, OR-97458
12/12/2025
Full time
Are you a relationship-driven leader with a passion for helping professional service firms thrive? Do you excel at building strong networks, elevating member value, and leading high-impact programs across diverse regions? If so, AGN International invites you to bring your expertise to our global team as the Regional Director, Americas . The JMA HR Solutions team at James Moore & Co., P.L.'s is currently partnering with AGN International to assist in this search. About the Role The Regional Director, Americas plays a critical leadership role in strengthening the AGN member experience, driving regional growth, and ensuring alignment with global strategies. This position oversees member engagement, new member recruitment, regional programs, and cross-border initiatives-serving as a trusted advisor and connector for member firms across the Americas. You'll work closely with the Global CEO, regional councils, and global teams to deliver high-value programs, cultivate meaningful relationships, and guide strategic decisions that shape the member experience. This is a highly visible, hands-on role ideal for someone with strong professional services, association management, or CPA-industry background. Work Environment & Details Virtual position with collaboration across global teams. Full-time, Monday-Friday role with occasional evenings and weekends. Domestic and international travel required for member visits and events. Must be eligible to work in the United States and travel internationally. What We're Looking For 10+ years of relevant experience in member-facing, association management, client relationship leadership, or professional services. Experience in the CPA industry strongly preferred. Bachelor's degree in business, finance, accounting, or equivalent experience. Proven success building strong relationships, managing pipelines, and supporting organizational growth. Demonstrated ability to lead small, virtual teams and work effectively in a remote environment. Strong analytical, organizational, communication, and problem-solving skills. High proficiency with Microsoft Office and CRM systems. Ability to travel domestically and globally.PandoLogic. Category:Customer Service, Location:REMOTE, OR-97458
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels-including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance. Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions. Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact. Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities. Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies. Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives. Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement. Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance. Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes. Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts. Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank's objectives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives. 3 years of people leadership experience in building, managing and/or developing high-performing teams required. Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts. Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns. Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey. Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms. Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: Experience with Salesforce and Adobe platforms. Process optimization and acceleration experience. Strong delivery of executive content to communicate impact and results. Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description Calling all Esteemed Leaders! Do you have a passion for shared governance? Do you thrive on navigating complex challenges and shaping the future of healthcare delivery? If so, then we have the perfect opportunity for you! The Role: As the Director of Nursing, Magnet and Professional Governance, you will assume responsibility for oversight and outcomes of Magnet Program, Professional Governance, and Float Pool. and Professional Governance. Responsibilities include coaching/mentoring Profession Governance Group Chairs, policy oversight, and magnet documentation (including mid-cycle reports).This role reports directly to the CNO and will partner with the CNO around strategic plans. What You'll Do? Strategic Visionary: Develop and implement strategic initiatives to achieve outstanding outcomes while managing competing priorities. Change Facilitator: Assist clinicians and managers in planning and sustaining change effectively. Collaborative Partner: Forge partnerships with managers and disciplines to achieve desired outcomes. Stewardship Balancer: Maintain a balance between stewardship, patient care experience, and quality. Educational Leader: Guide team, addressing clinical education needs. Compliance Monitor: Ensure adherence to TJC, Magnet, and regulatory standards. Process Improver: Implement initiatives for enhanced patient care delivery and process improvement. Must have strong process improvement, data analysis, and writing skills. Communication Strategist: Develop a proactive communication strategy for timely stakeholder engagement. Advocacy and Representation: Advocate for excellence in patient care and represent nursing on various committees. Recruitment and Development: Oversee recruitment and development of nurse leaders, accountable for staff satisfaction. What You'll Bring? Educational Background: Bachelor's Degree in Nursing, Master's Degree completed or in progress in applied clinical field. Ph.D., DNP, PhD, DNSc, or ND preferred. Experience: Minimum of 3 years in Nursing at supervisory or managerial level, with project management and process improvement experience. Strong preference for candidates who have worked within a unionized environment. Must have strong data analysis, reporting and writing skills. Regulatory Expertise: Experience with Joint Commission, CMS, patient safety, and compliance initiatives. Leadership Proficiency: Effective leadership, communication and strategic thinking skills, with the ability to persuade and present recommendations tactfully. Strong financial acumen, cultural transformation experience, ability to manage union dynamics. Strong coaching and mentoring skills. Magnet designated facility leadership experience preferred. Interpersonal Excellence: Strong collaboration and engagement skills, capable of building exceptional teams and communicating and negotiating effectively. Strong provider relations and alignment with Providence mission and values. Why Join Us? Impactful Contribution: Be part of an organization transforming healthcare and improving countless lives. Innovative Environment: Enjoy autonomy and support to bring innovative ideas to fruition. Team Collaboration: Work alongside a talented and dedicated team of professionals. Dynamic Industry: Thrive in the fast-paced and ever-evolving healthcare sector. Vibrant Location: Experience the natural beauty and cultural richness of Portland. Ready to Shape the Future of Healthcare? If you're a visionary leader with a passion for advancing nursing practice, we encourage you to apply! Join our team and help us create a healthier future for all. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 401579 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 5001 PPMC NURSING ADMIN Address: OR Portland 4805 NE Glisan St Work Location: Providence Portland Medical Ctr-Portland Workplace Type: On-site Pay Range: $80.97 - $127.84 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare,
12/12/2025
Full time
Description Calling all Esteemed Leaders! Do you have a passion for shared governance? Do you thrive on navigating complex challenges and shaping the future of healthcare delivery? If so, then we have the perfect opportunity for you! The Role: As the Director of Nursing, Magnet and Professional Governance, you will assume responsibility for oversight and outcomes of Magnet Program, Professional Governance, and Float Pool. and Professional Governance. Responsibilities include coaching/mentoring Profession Governance Group Chairs, policy oversight, and magnet documentation (including mid-cycle reports).This role reports directly to the CNO and will partner with the CNO around strategic plans. What You'll Do? Strategic Visionary: Develop and implement strategic initiatives to achieve outstanding outcomes while managing competing priorities. Change Facilitator: Assist clinicians and managers in planning and sustaining change effectively. Collaborative Partner: Forge partnerships with managers and disciplines to achieve desired outcomes. Stewardship Balancer: Maintain a balance between stewardship, patient care experience, and quality. Educational Leader: Guide team, addressing clinical education needs. Compliance Monitor: Ensure adherence to TJC, Magnet, and regulatory standards. Process Improver: Implement initiatives for enhanced patient care delivery and process improvement. Must have strong process improvement, data analysis, and writing skills. Communication Strategist: Develop a proactive communication strategy for timely stakeholder engagement. Advocacy and Representation: Advocate for excellence in patient care and represent nursing on various committees. Recruitment and Development: Oversee recruitment and development of nurse leaders, accountable for staff satisfaction. What You'll Bring? Educational Background: Bachelor's Degree in Nursing, Master's Degree completed or in progress in applied clinical field. Ph.D., DNP, PhD, DNSc, or ND preferred. Experience: Minimum of 3 years in Nursing at supervisory or managerial level, with project management and process improvement experience. Strong preference for candidates who have worked within a unionized environment. Must have strong data analysis, reporting and writing skills. Regulatory Expertise: Experience with Joint Commission, CMS, patient safety, and compliance initiatives. Leadership Proficiency: Effective leadership, communication and strategic thinking skills, with the ability to persuade and present recommendations tactfully. Strong financial acumen, cultural transformation experience, ability to manage union dynamics. Strong coaching and mentoring skills. Magnet designated facility leadership experience preferred. Interpersonal Excellence: Strong collaboration and engagement skills, capable of building exceptional teams and communicating and negotiating effectively. Strong provider relations and alignment with Providence mission and values. Why Join Us? Impactful Contribution: Be part of an organization transforming healthcare and improving countless lives. Innovative Environment: Enjoy autonomy and support to bring innovative ideas to fruition. Team Collaboration: Work alongside a talented and dedicated team of professionals. Dynamic Industry: Thrive in the fast-paced and ever-evolving healthcare sector. Vibrant Location: Experience the natural beauty and cultural richness of Portland. Ready to Shape the Future of Healthcare? If you're a visionary leader with a passion for advancing nursing practice, we encourage you to apply! Join our team and help us create a healthier future for all. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 401579 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 5001 PPMC NURSING ADMIN Address: OR Portland 4805 NE Glisan St Work Location: Providence Portland Medical Ctr-Portland Workplace Type: On-site Pay Range: $80.97 - $127.84 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare,
Position Title: Chief of Human Resources Officer Match Charter Public School is a free, high-performing charter public school in Boston. We are a PreK-12 school serving up to 1,250 students. Our mission is to prepare studentsparticularly multilingual learners and those who would be the first in their families to earn a college degreefor success in college and careers in order to achieve economic security and mobility. Students gain acceptance to our schools via an annual blind public lottery open to all Boston residents. Our families bring amazing racial and cultural diversity to the school communitythey represent over 20 different countries of origin with over 20 different languages spoken at home. 98% of our students are people of color. Our students bring a diversity of needs to our school, and we are prepared to serve them: 23% of our students qualify for special education services; 19% of our student body are English Language Learners. Matchs core values are Equity, Freedom, Teamwork, Innovation, and Accountability. We are working to reframe our organizational processes and policies to be truly anti-racist. At Match, we believe that three aspects of our work and organizationa staff that is diverse by race and other factors, a professional environment that is inclusive of all perspectives, and a curriculum in our PreK-12 school that is culturally competentare vital to our goals and mission. Title: Chief of Human Resources Officer Reports To: Chief Executive Officer Employment Type: Full-Time, Exempt OVERVIEW OF ROLE Match is seeking a Chief Human Resources Officer (CHRO) who will be a key member of the Districts Senior Leadership Team and play an integral role on the Network Support Team supporting all 3 school campuses. The CHRO is responsible for developing and executing a comprehensive human resource, diversity, equity, and inclusion strategy that supports Matchs mission and strategic direction. The CHRO will ensure compliance with all human resource, EEOC and Title IX policies. They will promote alignment and collaboration across campus and network departments and support and advise the Chief Executive Officer on all HR matters. The compensation for this position starts at an annual salary rate of $145,000 and can be higher based on prior relevant experience. This full-time, in-person position is based at Matchs Network Support Team office located on 215 Forest Hills St. in Jamaica Plain, but regular travel between Matchs three school campuses will be required. PM20 KEY RESPONSIBILITIES Strategic Leadership & Organizational Development Serve as a key member of the Senior Leadership Team, participating in strategic planning, organizational decision-making, and translating Matchs vision into effect Provide strategic leadership by articulating HR and DEI needs and plans to the Senior Leadership Team and Board of Trustees Assess HR systems to inform decision-making HR Strategies and Leadership Advise the CEO on HR opportunities, implications, and risks related to key issues and strategic decisions, and on matters related to employee morale, supervisory issues, or other staff concerns Provide guidance and strategic direction on matters impacting staffing, employee engagement and experience, and employee relations Establish strong working relationships with the Senior Leadership Team and campus leaders; ensure HR, Title IX and equity issues of common concern are addressed in a timely, effective manner (see also collaboration below) Supervise HR Manager Lead, mentor, direct, and support while promoting a culture of high performance and continuous improvement Monitor various processes to ensure timely and efficient processing of applicants and employees across recruitment, hiring, onboarding, and offboarding Lead HR Policies and Practices, in particular: Staff onboarding and induction Leaves management (PFMLA) Title IX and Equity investigations and resolutions Accommodation assessment, interactive dialogue and implementation Ensure strong systems and structures aligned with HR and state laws, including training initiatives on HR policies, procedures, employee relations, performance and licensure Mediate interpersonal conflicts Strong Collaboration across all levels of Match, both at the Network Support Team and across all three campuses Create learning and development opportunities that build organizational capacity and support career progression pathways Monitor key HR metrics, including employee satisfaction, performance evaluation trends, and DEI progress, to name a few Employee Relations & Compliance Manage employment-related risks and ensure compliance with internal policies and all employment laws and regulations at the local, state, and federal levels Respond to and investigate employee relations issues or complaints; advise the CEO on significant topics and recommended resolutions Direct investigations of employee misconduct, ensuring thorough, fair, and timely processes Oversee EEOC and OCR regulations and complaints, ensuring organizational compliance Oversee the termination process, ensuring legal compliance and respectful treatment Ensure all staff and candidates for employment meet and maintain suitability for work status, including background checks (CORI, fingerprinting), licensure, and support with reference-checking processes Perform other duties as assigned by the CEO or appropriate administrator QUALIFICATIONS Education Required: Bachelors degree in Human Resources, Business Administration, Education Administration, or related field Preferred: Masters degree in Human Resources, Business Administration, Education Administration, or equivalent field Certifications/Licenses Required: PHR, SPHR, SHRM-CP, or SHRM-SCP certification (unless has a degree in HR). Preferred: Additional School Leadership certification. Work Experience Required: Minimum of 10 years of progressive leadership experience in Human Resources and its functions. Required: Minimum of 10 years of supervisory experience managing HR teams Highly Preferred: Experience in the education sector, particularly charter schools or urban educational settings. Preferred: Experience managing HR functions across multiple sites or campuses. KNOWLEDGE, SKILLS & ATTRIBUTES Technical Expertise Knowledge and experience in employee relations, and equity and inclusion initiatives and programs that create and support an inclusive workplace culture Knowledge of federal and state employment laws, including Massachusetts education employment regulations (or understanding of HR best practices in the education sector) Proficient in the use of Google Suite, HRIS systems (like HILB and ADP), and technology to maximize efficient practices and deliver data-driven insights Exceptional judgment and ability to effectively identify, analyze, and solve practical and sensitive problems Strong analytical skills with the ability to use data to inform strategy and measure impact Ability to successfully manage a variety of variables and personalities in a dynamic environment Communication & Interpersonal Skills Exceptional oral and written communication, interpersonal, and conflict management and resolution skills Demonstrated ability to communicate effectively across diverse audiences Capacity to, independently and as part of a team, plan, organize, and prioritize work while managing multiple deadlines in a fast-paced environment Strong project management skills with the ability to execute complex initiatives from conception through implementation Personal Attributes Committed to maintaining strict confidentiality with sensitive personnel matters Embodies Matchs core values of Equity, Freedom, Teamwork, Innovation, and Accountability Approachable and a great listener Demonstrates cultural competence and commitment to diversity, equity, and inclusion High degree of professionalism, integrity, and ethical standards MATCHS COMMITMENT TO DIVERSITY Research has shown that people of color and women are less likely to apply for jobs if they dont believe they meet every one of the qualifications described in a job description. Our highest priority is finding the best candidate for the job. We encourage you to apply, even if you don't believe you meet every one of our qualifications described or you have a less traditional background. ABOUT MATCH EDUCATION Match Education ( ) is the shared brand name of Match Charter Public School and The Match School Foundation, Inc. Match Education is an engine of discovery and applied innovation in education. We operate a high-performing urban charter public school and a unique associate teacher program that trains teachers for high-poverty schools. Out of this applied work, we refine, validate empirically, and eventually disseminate new ideas and practices on core questions in education reform. The Match Foundation, Inc . click apply for full job details
12/12/2025
Full time
Position Title: Chief of Human Resources Officer Match Charter Public School is a free, high-performing charter public school in Boston. We are a PreK-12 school serving up to 1,250 students. Our mission is to prepare studentsparticularly multilingual learners and those who would be the first in their families to earn a college degreefor success in college and careers in order to achieve economic security and mobility. Students gain acceptance to our schools via an annual blind public lottery open to all Boston residents. Our families bring amazing racial and cultural diversity to the school communitythey represent over 20 different countries of origin with over 20 different languages spoken at home. 98% of our students are people of color. Our students bring a diversity of needs to our school, and we are prepared to serve them: 23% of our students qualify for special education services; 19% of our student body are English Language Learners. Matchs core values are Equity, Freedom, Teamwork, Innovation, and Accountability. We are working to reframe our organizational processes and policies to be truly anti-racist. At Match, we believe that three aspects of our work and organizationa staff that is diverse by race and other factors, a professional environment that is inclusive of all perspectives, and a curriculum in our PreK-12 school that is culturally competentare vital to our goals and mission. Title: Chief of Human Resources Officer Reports To: Chief Executive Officer Employment Type: Full-Time, Exempt OVERVIEW OF ROLE Match is seeking a Chief Human Resources Officer (CHRO) who will be a key member of the Districts Senior Leadership Team and play an integral role on the Network Support Team supporting all 3 school campuses. The CHRO is responsible for developing and executing a comprehensive human resource, diversity, equity, and inclusion strategy that supports Matchs mission and strategic direction. The CHRO will ensure compliance with all human resource, EEOC and Title IX policies. They will promote alignment and collaboration across campus and network departments and support and advise the Chief Executive Officer on all HR matters. The compensation for this position starts at an annual salary rate of $145,000 and can be higher based on prior relevant experience. This full-time, in-person position is based at Matchs Network Support Team office located on 215 Forest Hills St. in Jamaica Plain, but regular travel between Matchs three school campuses will be required. PM20 KEY RESPONSIBILITIES Strategic Leadership & Organizational Development Serve as a key member of the Senior Leadership Team, participating in strategic planning, organizational decision-making, and translating Matchs vision into effect Provide strategic leadership by articulating HR and DEI needs and plans to the Senior Leadership Team and Board of Trustees Assess HR systems to inform decision-making HR Strategies and Leadership Advise the CEO on HR opportunities, implications, and risks related to key issues and strategic decisions, and on matters related to employee morale, supervisory issues, or other staff concerns Provide guidance and strategic direction on matters impacting staffing, employee engagement and experience, and employee relations Establish strong working relationships with the Senior Leadership Team and campus leaders; ensure HR, Title IX and equity issues of common concern are addressed in a timely, effective manner (see also collaboration below) Supervise HR Manager Lead, mentor, direct, and support while promoting a culture of high performance and continuous improvement Monitor various processes to ensure timely and efficient processing of applicants and employees across recruitment, hiring, onboarding, and offboarding Lead HR Policies and Practices, in particular: Staff onboarding and induction Leaves management (PFMLA) Title IX and Equity investigations and resolutions Accommodation assessment, interactive dialogue and implementation Ensure strong systems and structures aligned with HR and state laws, including training initiatives on HR policies, procedures, employee relations, performance and licensure Mediate interpersonal conflicts Strong Collaboration across all levels of Match, both at the Network Support Team and across all three campuses Create learning and development opportunities that build organizational capacity and support career progression pathways Monitor key HR metrics, including employee satisfaction, performance evaluation trends, and DEI progress, to name a few Employee Relations & Compliance Manage employment-related risks and ensure compliance with internal policies and all employment laws and regulations at the local, state, and federal levels Respond to and investigate employee relations issues or complaints; advise the CEO on significant topics and recommended resolutions Direct investigations of employee misconduct, ensuring thorough, fair, and timely processes Oversee EEOC and OCR regulations and complaints, ensuring organizational compliance Oversee the termination process, ensuring legal compliance and respectful treatment Ensure all staff and candidates for employment meet and maintain suitability for work status, including background checks (CORI, fingerprinting), licensure, and support with reference-checking processes Perform other duties as assigned by the CEO or appropriate administrator QUALIFICATIONS Education Required: Bachelors degree in Human Resources, Business Administration, Education Administration, or related field Preferred: Masters degree in Human Resources, Business Administration, Education Administration, or equivalent field Certifications/Licenses Required: PHR, SPHR, SHRM-CP, or SHRM-SCP certification (unless has a degree in HR). Preferred: Additional School Leadership certification. Work Experience Required: Minimum of 10 years of progressive leadership experience in Human Resources and its functions. Required: Minimum of 10 years of supervisory experience managing HR teams Highly Preferred: Experience in the education sector, particularly charter schools or urban educational settings. Preferred: Experience managing HR functions across multiple sites or campuses. KNOWLEDGE, SKILLS & ATTRIBUTES Technical Expertise Knowledge and experience in employee relations, and equity and inclusion initiatives and programs that create and support an inclusive workplace culture Knowledge of federal and state employment laws, including Massachusetts education employment regulations (or understanding of HR best practices in the education sector) Proficient in the use of Google Suite, HRIS systems (like HILB and ADP), and technology to maximize efficient practices and deliver data-driven insights Exceptional judgment and ability to effectively identify, analyze, and solve practical and sensitive problems Strong analytical skills with the ability to use data to inform strategy and measure impact Ability to successfully manage a variety of variables and personalities in a dynamic environment Communication & Interpersonal Skills Exceptional oral and written communication, interpersonal, and conflict management and resolution skills Demonstrated ability to communicate effectively across diverse audiences Capacity to, independently and as part of a team, plan, organize, and prioritize work while managing multiple deadlines in a fast-paced environment Strong project management skills with the ability to execute complex initiatives from conception through implementation Personal Attributes Committed to maintaining strict confidentiality with sensitive personnel matters Embodies Matchs core values of Equity, Freedom, Teamwork, Innovation, and Accountability Approachable and a great listener Demonstrates cultural competence and commitment to diversity, equity, and inclusion High degree of professionalism, integrity, and ethical standards MATCHS COMMITMENT TO DIVERSITY Research has shown that people of color and women are less likely to apply for jobs if they dont believe they meet every one of the qualifications described in a job description. Our highest priority is finding the best candidate for the job. We encourage you to apply, even if you don't believe you meet every one of our qualifications described or you have a less traditional background. ABOUT MATCH EDUCATION Match Education ( ) is the shared brand name of Match Charter Public School and The Match School Foundation, Inc. Match Education is an engine of discovery and applied innovation in education. We operate a high-performing urban charter public school and a unique associate teacher program that trains teachers for high-poverty schools. Out of this applied work, we refine, validate empirically, and eventually disseminate new ideas and practices on core questions in education reform. The Match Foundation, Inc . click apply for full job details
Berkeley Research Group, LLC
Boston, Massachusetts
BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: Consultant - Corporate Finance - Healthcare Location: Boston, MA Position Type: Full time Requisition ID: JR100116 Description: We do Consulting Differently BRG Corporate Finance is a leader in providing multidisciplinary services to companies, private equity sponsors, lenders and other companies. BRG professionals have advised in some of the most complex corporate turnarounds, operational improvement implementations and finance process improvement engagements. Our healthcare team engages across our core service lines - turnaround and restructuring, performance improvement and finance excellence - to deliver superior outcomes to BRG Corporate Finance's healthcare clients. The Consultant position is a junior-staff level role that requires a motivated problem solver with strong analytical abilities, organizational skills, and a desire to advance within the organization. An entrepreneurial spirit and the ability to apply creative solutions are essential. Responsibilities include both execution and oversight of engagement workstreams that may be qualitative or quantitative in nature. Primary Focus: We are seeking qualified individuals to join our Corporate Finance Healthcare Team, including individuals with experience in: Turnaround and Restructuring Operational Performance Improvement, such as revenue cycle, supply chain, labor management and clinical operations Finance Excellence, including finance processes, system effectiveness and FP&A Merger Integration Operational Diligence Responsibilities: Contribute to the day-to-day activities of BRG Corporate Finance client service teams executing on business improvement initiatives for our Health Care clients. Utilize business, finance, accounting, and analytical skills to prepare and execute transactions using financial modeling and analysis, financial and operational process optimization, data management, analytics and visualization, business plan assessments, financial technology enablement, transaction support, and finance transformation. Improve decision-making, enable business partnering and drive shareholder value. Develop the content for and lead the preparation of high quality, refined reports, written analyses, presentations, and other client deliverables. Qualifications: Bachelor's degree; Minimum four (4+) years of relevant experience; Ability to assist in supervising engagement teams in a fast-growing, entrepreneurial consulting practice including assisting in marketing, recruiting, training, client pitches and product and practice development; Expertise in performing analysis (particularly in Excel), including constructing and understanding financial models, cash flows and scenario analyses is preferred; Strong knowledge of basic corporate financial and operational processes, budgeting and forecasting, accounting close, treasury, order-to-cash and procure-to-pay; Supervise client service Senior Associates and Associates; General knowledge of financial ERP, EPM, BI technologies and other finance and corporate performance management tools; CFA, CPA (or equivalent), or technical/GAAP accounting expertise is welcomed; Ability to process and analyze large volumes of financial and operational data; Ability to interpret the results of qualitative and quantitative analysis and develop insights and recommendations; and Willingness to travel as needed. Candidate must be able to submit verification of their legal right to work in the United States, without company sponsorship. PM22 About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart-and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world. At BRG, we don't just show you what's possible. We're built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities PIeb08da92975a-9013
12/12/2025
Full time
BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: Consultant - Corporate Finance - Healthcare Location: Boston, MA Position Type: Full time Requisition ID: JR100116 Description: We do Consulting Differently BRG Corporate Finance is a leader in providing multidisciplinary services to companies, private equity sponsors, lenders and other companies. BRG professionals have advised in some of the most complex corporate turnarounds, operational improvement implementations and finance process improvement engagements. Our healthcare team engages across our core service lines - turnaround and restructuring, performance improvement and finance excellence - to deliver superior outcomes to BRG Corporate Finance's healthcare clients. The Consultant position is a junior-staff level role that requires a motivated problem solver with strong analytical abilities, organizational skills, and a desire to advance within the organization. An entrepreneurial spirit and the ability to apply creative solutions are essential. Responsibilities include both execution and oversight of engagement workstreams that may be qualitative or quantitative in nature. Primary Focus: We are seeking qualified individuals to join our Corporate Finance Healthcare Team, including individuals with experience in: Turnaround and Restructuring Operational Performance Improvement, such as revenue cycle, supply chain, labor management and clinical operations Finance Excellence, including finance processes, system effectiveness and FP&A Merger Integration Operational Diligence Responsibilities: Contribute to the day-to-day activities of BRG Corporate Finance client service teams executing on business improvement initiatives for our Health Care clients. Utilize business, finance, accounting, and analytical skills to prepare and execute transactions using financial modeling and analysis, financial and operational process optimization, data management, analytics and visualization, business plan assessments, financial technology enablement, transaction support, and finance transformation. Improve decision-making, enable business partnering and drive shareholder value. Develop the content for and lead the preparation of high quality, refined reports, written analyses, presentations, and other client deliverables. Qualifications: Bachelor's degree; Minimum four (4+) years of relevant experience; Ability to assist in supervising engagement teams in a fast-growing, entrepreneurial consulting practice including assisting in marketing, recruiting, training, client pitches and product and practice development; Expertise in performing analysis (particularly in Excel), including constructing and understanding financial models, cash flows and scenario analyses is preferred; Strong knowledge of basic corporate financial and operational processes, budgeting and forecasting, accounting close, treasury, order-to-cash and procure-to-pay; Supervise client service Senior Associates and Associates; General knowledge of financial ERP, EPM, BI technologies and other finance and corporate performance management tools; CFA, CPA (or equivalent), or technical/GAAP accounting expertise is welcomed; Ability to process and analyze large volumes of financial and operational data; Ability to interpret the results of qualitative and quantitative analysis and develop insights and recommendations; and Willingness to travel as needed. Candidate must be able to submit verification of their legal right to work in the United States, without company sponsorship. PM22 About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart-and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world. At BRG, we don't just show you what's possible. We're built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities PIeb08da92975a-9013
Staples is business to business . You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Chicago, IL area and surrounding geo's that include neighboring states. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you'll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What's needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What's needed - Preferred Qualifications: Bachelor's Degree Proficiency in Microsoft Office Suite CRM experience, preferably We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/12/2025
Full time
Staples is business to business . You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Chicago, IL area and surrounding geo's that include neighboring states. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you'll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What's needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What's needed - Preferred Qualifications: Bachelor's Degree Proficiency in Microsoft Office Suite CRM experience, preferably We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
As the Complex Director of Sales & Marketing for DoubleTree, Embassy Suites Crystal City and National Landing, you will be responsible for overseeing commercial strategies for your hotels. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
12/12/2025
Full time
As the Complex Director of Sales & Marketing for DoubleTree, Embassy Suites Crystal City and National Landing, you will be responsible for overseeing commercial strategies for your hotels. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Job Description The primary responsibility of the Community Health Sales Executive is to sell athenahealth's revenue cycle , patient engagement , medical, dental and population intelligence s olutions to Community Health o rganizations of all sizes within an assigned geographic territory. The Community Health Sales Executive is responsible for meeting or exceeding the assigned quota for their territory comprised of FQHCs, tribal health organizations, CCBHCs and other community-based medical groups . The ideal candidate should live within territory (South/Southeastern US ) and the position requires 40%-60% travel. Community Health is a n established and growing arm of athenahealth's business . The candidate should excel at cross functional collaboration , strategic thinking, influenc ing executive leaders a s well as garnering financial results. We are looking for an individual who has an appreciation and passion for helping Community Health organizations thrive and better meet the needs of the diverse patient populations they serve. Responsibilities may include, but are not limited to: Independently manage assigned territory ; Achieve or exceed required quota; Develop and action detailed strate gic territory and state sales plans; P rospect and generate leads, gross adds, and business . Cover territory comprehensively; Prioritize in person meetings to cultivate relationships with key stakeholders; Identify prospective situations where athena services can be sold; Assess prospect's individual needs and demonstrate how athena's products can uniquely meet or exceed requirements ; Develop relationships with physicians and C-Suite leaders; Present athenahealth solutions from beginning to end by conducting in-person demonstrations and utilizing a "solution selling" approach; Develop and submit comprehensive proposals based on the individually assessed needs of potential clients; Maintain accurate up-to-date sales pipeline and forecasts Successfully negotiate contracts and close new business Attend national, regional, and state community health annual meetings and conferences as needed Qualifications: BA required , advanced degree preferred; A minimum of 5 years of experience selling practice management/revenue cycle or EMR software/solutions to office-based doctors or physician organizations or at least 5 years of experience consulting and selling solutions to medical practices/hospitals . Community Health sales experience is a plus ; Ability to travel 40- 60% of the time; Solid mastery of the economics of medical practices and ROI delivery; A successful track record of achieving sales quotas of $ 2 M or more annually . E xperience selling into larger organizations preferred ; Strong sales administration skills, timely and accurate reporting; Demonstrated success developing and executing processes to obtain leads and build a healthy active pipeline; Expertise in territory planning, management and organization; Experience in positions requiring the exercise of discretion and independent judgment with respect to significant matters Expected Compensation $113,000 - $191,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here:
12/12/2025
Full time
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Job Description The primary responsibility of the Community Health Sales Executive is to sell athenahealth's revenue cycle , patient engagement , medical, dental and population intelligence s olutions to Community Health o rganizations of all sizes within an assigned geographic territory. The Community Health Sales Executive is responsible for meeting or exceeding the assigned quota for their territory comprised of FQHCs, tribal health organizations, CCBHCs and other community-based medical groups . The ideal candidate should live within territory (South/Southeastern US ) and the position requires 40%-60% travel. Community Health is a n established and growing arm of athenahealth's business . The candidate should excel at cross functional collaboration , strategic thinking, influenc ing executive leaders a s well as garnering financial results. We are looking for an individual who has an appreciation and passion for helping Community Health organizations thrive and better meet the needs of the diverse patient populations they serve. Responsibilities may include, but are not limited to: Independently manage assigned territory ; Achieve or exceed required quota; Develop and action detailed strate gic territory and state sales plans; P rospect and generate leads, gross adds, and business . Cover territory comprehensively; Prioritize in person meetings to cultivate relationships with key stakeholders; Identify prospective situations where athena services can be sold; Assess prospect's individual needs and demonstrate how athena's products can uniquely meet or exceed requirements ; Develop relationships with physicians and C-Suite leaders; Present athenahealth solutions from beginning to end by conducting in-person demonstrations and utilizing a "solution selling" approach; Develop and submit comprehensive proposals based on the individually assessed needs of potential clients; Maintain accurate up-to-date sales pipeline and forecasts Successfully negotiate contracts and close new business Attend national, regional, and state community health annual meetings and conferences as needed Qualifications: BA required , advanced degree preferred; A minimum of 5 years of experience selling practice management/revenue cycle or EMR software/solutions to office-based doctors or physician organizations or at least 5 years of experience consulting and selling solutions to medical practices/hospitals . Community Health sales experience is a plus ; Ability to travel 40- 60% of the time; Solid mastery of the economics of medical practices and ROI delivery; A successful track record of achieving sales quotas of $ 2 M or more annually . E xperience selling into larger organizations preferred ; Strong sales administration skills, timely and accurate reporting; Demonstrated success developing and executing processes to obtain leads and build a healthy active pipeline; Expertise in territory planning, management and organization; Experience in positions requiring the exercise of discretion and independent judgment with respect to significant matters Expected Compensation $113,000 - $191,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here:
Staples is business to business . You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Chicago, IL area and surrounding geo's that include neighboring states. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you'll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What's needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What's needed - Preferred Qualifications: Bachelor's Degree Proficiency in Microsoft Office Suite CRM experience, preferably We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/12/2025
Full time
Staples is business to business . You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Chicago, IL area and surrounding geo's that include neighboring states. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you'll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What's needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What's needed - Preferred Qualifications: Bachelor's Degree Proficiency in Microsoft Office Suite CRM experience, preferably We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Staples is business to business . You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Chicago, IL area and surrounding geo's that include neighboring states. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you'll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What's needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What's needed - Preferred Qualifications: Bachelor's Degree Proficiency in Microsoft Office Suite CRM experience, preferably We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/12/2025
Full time
Staples is business to business . You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more. Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable. The territory the Business Development Executive will work in is the greater Chicago, IL area and surrounding geo's that include neighboring states. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position. What you'll be doing: Communicate with all external customers from prospecting through negotiations and implementation. Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. Create customer-facing presentations in PowerPoint or other mediums Negotiate basic contract terms and navigate the legal approval routing process both internally and externally Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests. Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities. What you bring to the table: Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business. Strong time management, organizational, presentation, and collaboration skills Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time. Ability to identify, scrub and qualify prospects based on the defined target customer guidelines What's needed- Basic Qualifications: 3+ years of outside B2B sales experience Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories Outside sales experience with enterprise-sized accounts Demonstrated analytical, negotiating, and problem-solving capabilities Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc. What's needed - Preferred Qualifications: Bachelor's Degree Proficiency in Microsoft Office Suite CRM experience, preferably We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Job Description The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments. Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement. In this role, frequent travel to client sites throughout the district is expected. Job Responsibilities The successful candidate demonstrates capability across the following dimensions: Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations. Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations. Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used. Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction. Confirmed ability to hire, assess, develop and grow hard-working talent. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership. Proven success in a repeatable business model, including leading through change and turnaround initiatives. Bachelor?s degree is generally required to be successful; advanced degree in business or related field is preferred. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
12/12/2025
Full time
Job Description The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments. Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement. In this role, frequent travel to client sites throughout the district is expected. Job Responsibilities The successful candidate demonstrates capability across the following dimensions: Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations. Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations. Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used. Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction. Confirmed ability to hire, assess, develop and grow hard-working talent. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership. Proven success in a repeatable business model, including leading through change and turnaround initiatives. Bachelor?s degree is generally required to be successful; advanced degree in business or related field is preferred. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, positioned in Shared Services Business Risk and Control (SS BRC) first line of defense, you will ensure the overall efficiency of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, program adherence, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Handles risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Risk Program Advisory & Execution: Advise business partners on Process Risk and Control Inventory (PRCI) documentation standards, risk mitigation, control design, and evidence requirements. Ensure process procedures are current, auditable, and business owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics) and track closure with clear owner accountability. Support the Issues Management lifecycle (identification, root-cause analysis, corrective action, validation, closure) and maintain the Operational Loss program (event collection, categorization, root-cause attribution, data quality, reporting). Key Performance Indicator (KPI)/Key Risk Indicator (KRI) Design & Performance Insight: Implement business KPIs and KRIs to quantify process and control performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights into clear, executive-ready narratives and action plans. Control Environment Assessment & Improvement: Assess control efficiency, identify gaps/failures, and recommend remediation strategies. Prepare for and support internal/external audits and regulatory exams, coordinating documentation and responses with owners. Stakeholder Engagement & Communication: Serve as a trusted advisor to Business Operations, Process Owners, IT, Compliance, and Risk Management, influencing through strong relationships. Facilitate workshops, working sessions, and readouts, simplifying complex concepts for diverse audiences. Data Quality, Governance & Insight Generation: Handle risk assessment data, ensure data lineage and evidence integrity, and leverage critical thinking to develop data-driven insights. Continuous Improvement & Risk Oversight: Find opportunities to streamline risk assessments, reduce duplication, and improve program usability. Champion first-line ownership and build durable controls aligned with member and employee value and operational excellence. Proactively find opportunities to improve and strengthen the control environment and translate control deficiencies into actionable recommendations for governance practices. Drive improvement efforts to correct or prevent unfavorable trends and assess impacts. Risk Data Analysis & Reporting: Conduct risk data analysis, prepare reports, and perform trend analysis using business intelligence tools. Regulatory Compliance & Control Oversight: Provide control oversight to ensure compliance with laws and regulations. Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled per policies and procedures. Senior Management Advisement: Advise senior management on control environment status, risk identification, and control weaknesses, raising critical areas. Exception Management: Develop and maintain processes, procedures, and tools for handling exception alerts and monitoring resulting exception cases. Project Management for Remediation: Lead project teams through the concept, planning, execution, and implementation phases for effective and timely risk remediation. Team Knowledge Sharing & Resource: Share knowledge with team members to evaluate control efficiency. Serve as a primary resource to team members. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: Experience implementing and tracking Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to evaluate risk program efficiency. Hands-on experience advising on and implementing specific risk management processes: PRCI, Risk and Control Self-Assessment (RCSA), Risk Identification Assessment and Profile (RIAP), Issues Management, and Operational Loss within a first-line defense framework. Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting. Familiarity with financial services regulations (e.g., OCC/FFIEC) and audit practices. Ability to produce high-quality evidence and documentation for audits. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Artificial Intelligence certification or similar risk/compliance designations are a plus. Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments. Strong attention to detail and a self-starter. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Role Summary: The Manager of the Top Advisor Team within Investment Client Services will lead a high-performing group dedicated to supporting the firm's most successful advisors. This role combines strategic leadership, operational excellence, and deep industry expertise to deliver exceptional service and drive advisor success. Key Responsibilities: Leadership & Team Development Lead and develop a team of professionals, including staffing, mentoring, performance management, and succession planning. Foster a culture of accountability, collaboration, and continuous improvement. Strategic Oversight & Operational Excellence Define team purpose, clarify roles, set milestones, and establish success measures. Drive innovation and scalability while ensuring compliance with regulatory and program guidelines. Translate regulatory and program changes into actionable steps to minimize risk and operational disruption. Service Delivery & Risk Management Ensure high-quality, cost-effective service delivery by managing operating plans, budgets, and service-level goals. Oversee complex escalations related to staff, cases, processes, and systems from both home office and field operations. Conduct timely quality reviews and audits to maintain compliance and mitigate risk. Collaboration & Relationship Management Partner closely with financial advisors and staff to resolve complex cases and enhance operational success. Collaborate with internal teams (product, compliance, supervision, engineering) and external vendors to drive improvements. Represent the division in projects and initiatives, serving as SME or project lead from concept through completion. Industry Expertise & Continuous Improvement Apply deep knowledge of securities trading, investment products, and regulatory frameworks. Recommend product and system enhancements to improve advisor productivity and client experience. Identify and implement process or technology improvements to reduce costs and increase efficiency. Field Engagement & Change Leadership Serve as a key liaison to top advisors and their teams, including in-person visits, conferences, and industry events. Lead change management initiatives across the organization, ensuring smooth adoption and minimal disruption. Additional Responsibilities Support dedicated trading platforms and vendor relationships. Assist with planning and execution of home office and field events. Stay current on industry trends and proactively communicate implications to stakeholders. Qualifications: Bachelor's degree in business, investment operations, or equivalent experience. Minimum 7 years of investment experience, including 2+ years in operational management leadership. Strong technical knowledge of financial services operations; brokerage and advisory trading experience preferred. Experience with Pershing and Envestnet a plus. FINRA Series 7 and 24 required. Proven ability to manage complex projects, lead teams, and adapt to changing business needs. Exceptional relationship-building skills and ability to influence across multiple stakeholders. Strong business acumen, strategic thinking, and ability to anticipate future trends. This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 24 - FINRA, Series 7 - FINRA Compensation Range: Pay Range - Start: $84,350.00 Pay Range - End: $156,650.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
12/12/2025
Full time
Role Summary: The Manager of the Top Advisor Team within Investment Client Services will lead a high-performing group dedicated to supporting the firm's most successful advisors. This role combines strategic leadership, operational excellence, and deep industry expertise to deliver exceptional service and drive advisor success. Key Responsibilities: Leadership & Team Development Lead and develop a team of professionals, including staffing, mentoring, performance management, and succession planning. Foster a culture of accountability, collaboration, and continuous improvement. Strategic Oversight & Operational Excellence Define team purpose, clarify roles, set milestones, and establish success measures. Drive innovation and scalability while ensuring compliance with regulatory and program guidelines. Translate regulatory and program changes into actionable steps to minimize risk and operational disruption. Service Delivery & Risk Management Ensure high-quality, cost-effective service delivery by managing operating plans, budgets, and service-level goals. Oversee complex escalations related to staff, cases, processes, and systems from both home office and field operations. Conduct timely quality reviews and audits to maintain compliance and mitigate risk. Collaboration & Relationship Management Partner closely with financial advisors and staff to resolve complex cases and enhance operational success. Collaborate with internal teams (product, compliance, supervision, engineering) and external vendors to drive improvements. Represent the division in projects and initiatives, serving as SME or project lead from concept through completion. Industry Expertise & Continuous Improvement Apply deep knowledge of securities trading, investment products, and regulatory frameworks. Recommend product and system enhancements to improve advisor productivity and client experience. Identify and implement process or technology improvements to reduce costs and increase efficiency. Field Engagement & Change Leadership Serve as a key liaison to top advisors and their teams, including in-person visits, conferences, and industry events. Lead change management initiatives across the organization, ensuring smooth adoption and minimal disruption. Additional Responsibilities Support dedicated trading platforms and vendor relationships. Assist with planning and execution of home office and field events. Stay current on industry trends and proactively communicate implications to stakeholders. Qualifications: Bachelor's degree in business, investment operations, or equivalent experience. Minimum 7 years of investment experience, including 2+ years in operational management leadership. Strong technical knowledge of financial services operations; brokerage and advisory trading experience preferred. Experience with Pershing and Envestnet a plus. FINRA Series 7 and 24 required. Proven ability to manage complex projects, lead teams, and adapt to changing business needs. Exceptional relationship-building skills and ability to influence across multiple stakeholders. Strong business acumen, strategic thinking, and ability to anticipate future trends. This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 24 - FINRA, Series 7 - FINRA Compensation Range: Pay Range - Start: $84,350.00 Pay Range - End: $156,650.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
Job Description The Director of IT Field Services leads technology operations for the Collegiate Hospitality Line of Business (LOB). This individual and their reports are responsible for the successful deployment, support and operation of technology. The Director leads in the creation, execution and enforcement of policies and procedures regarding IT Support & Deployment, and provides communication, guidance, and a point of escalation to Regional IT Directors, Leads & Operational leaders in the field. This position is open to remote candidates and will require approximately 10%-20% travel. This position is elibile for annual performance bonus and stock options. Job Responsibilities IT Operations & Governance Oversee IT operations within the LOB, ensuring deployment, support, and tactical projects are on track Define and communicate project milestones, service level agreements (SLAs), and resource allocations to ensure operator, client and consumer needs are met Team Leadership & Resource Management Manage Regional Technology Leads across regions Provide guidance, coaching, training, and performance oversight for Region Technology Leads and in-unit staff to align with organizational goals and IT strategies Partner with and drive outcomes and accountability from other Technology teams and key external partners that support Collegiate Hospitality Ensure standardization of field support and deployment practices and drive consistent training for staff Customer Experience & Service Management Be a voice for the tech team's customers (Aramark operators, consumers), driving initiatives that maximize service availability, productivity, and satisfaction for internal and external stakeholders Execute proactive engagement and communication plans to maintain high levels of customer satisfaction and retention Oversee vendor and internal relationships and escalate performance issues as needed Process Improvement & Innovation Develop tools, processes, and best practices that enhance technology value, reduce technology cost, and/or drive operational efficiency to operations Drive continuous improvement initiatives to optimize technology team performance Performance Monitoring & Reporting Validate SLAs and publish KPI reports to track service performance and customer satisfaction Establish a metric/KPI based approach for technology operations and the Region Tech Leads Escalation and Subject Matter Exeprtise Act as an escalation point for urgent and complex support issues, ensuring timely resolution of incidents Serve as a LOB Service and technology subject matter expert (SME), providing guidance and addressing challenges across the organization At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Education: Bachelor's degree in Information Technology or a related field required; Master's degree and/or professional certifications (ITIL, ITSM, Lean Six Sigma) preferred. Experience: Minimum ten years of progressive experience in IT, including hands-on expertise with large-scale hospitality and point-of-sale technology deployments. Proven track record of managing, developing, and leading high-performing teams, including distributed and cross-functional groups. Demonstrated ability to supervise, mentor, and evaluate staff, set clear goals, and foster a collaborative team environment. Technical Skills: Deep knowledge of hospitality customer technologies - specifically point-of-sale technologies, ITIL practices and ServiceNow software. Strong analytic, organizational, and project management skills. Leadership & Communication: Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organization. Solid proactive decision-making skills and the ability to drive results in a dynamic environment. Proven ability to influence without authority in a matrixed environment. Demonstrated success navigating complex stakeholder landscapes. Compensation Data COMPENSATION: The salary range for this position is $125,000 to $150,000 . If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
12/12/2025
Full time
Job Description The Director of IT Field Services leads technology operations for the Collegiate Hospitality Line of Business (LOB). This individual and their reports are responsible for the successful deployment, support and operation of technology. The Director leads in the creation, execution and enforcement of policies and procedures regarding IT Support & Deployment, and provides communication, guidance, and a point of escalation to Regional IT Directors, Leads & Operational leaders in the field. This position is open to remote candidates and will require approximately 10%-20% travel. This position is elibile for annual performance bonus and stock options. Job Responsibilities IT Operations & Governance Oversee IT operations within the LOB, ensuring deployment, support, and tactical projects are on track Define and communicate project milestones, service level agreements (SLAs), and resource allocations to ensure operator, client and consumer needs are met Team Leadership & Resource Management Manage Regional Technology Leads across regions Provide guidance, coaching, training, and performance oversight for Region Technology Leads and in-unit staff to align with organizational goals and IT strategies Partner with and drive outcomes and accountability from other Technology teams and key external partners that support Collegiate Hospitality Ensure standardization of field support and deployment practices and drive consistent training for staff Customer Experience & Service Management Be a voice for the tech team's customers (Aramark operators, consumers), driving initiatives that maximize service availability, productivity, and satisfaction for internal and external stakeholders Execute proactive engagement and communication plans to maintain high levels of customer satisfaction and retention Oversee vendor and internal relationships and escalate performance issues as needed Process Improvement & Innovation Develop tools, processes, and best practices that enhance technology value, reduce technology cost, and/or drive operational efficiency to operations Drive continuous improvement initiatives to optimize technology team performance Performance Monitoring & Reporting Validate SLAs and publish KPI reports to track service performance and customer satisfaction Establish a metric/KPI based approach for technology operations and the Region Tech Leads Escalation and Subject Matter Exeprtise Act as an escalation point for urgent and complex support issues, ensuring timely resolution of incidents Serve as a LOB Service and technology subject matter expert (SME), providing guidance and addressing challenges across the organization At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Education: Bachelor's degree in Information Technology or a related field required; Master's degree and/or professional certifications (ITIL, ITSM, Lean Six Sigma) preferred. Experience: Minimum ten years of progressive experience in IT, including hands-on expertise with large-scale hospitality and point-of-sale technology deployments. Proven track record of managing, developing, and leading high-performing teams, including distributed and cross-functional groups. Demonstrated ability to supervise, mentor, and evaluate staff, set clear goals, and foster a collaborative team environment. Technical Skills: Deep knowledge of hospitality customer technologies - specifically point-of-sale technologies, ITIL practices and ServiceNow software. Strong analytic, organizational, and project management skills. Leadership & Communication: Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organization. Solid proactive decision-making skills and the ability to drive results in a dynamic environment. Proven ability to influence without authority in a matrixed environment. Demonstrated success navigating complex stakeholder landscapes. Compensation Data COMPENSATION: The salary range for this position is $125,000 to $150,000 . If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
