Amazon Data Services, Inc.
Herndon, Virginia
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Controls Engineering team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities • Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. • Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. • Perform point to point checkouts between field devices and controllers. • Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. • Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations • Manage small to medium size projects and programs. • Installation, replacement, configuration, and calibration of sensors. • Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. • Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. • Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. • Commissioning and systems level testing support. • Create red-lined drawings and documentation of systems. • Follow change management process to generate work requests and method of procedures. • Participate in Factory witnessed tests at vendors or in panel builders facility. • Perform other tasks as assigned by manager. • Recommend design improvements based on consultation with users and system operation. • Perform root cause analysis during testing and commissioning. • Ensure all personnel on site utilize proper safety methodology. • Work on-call and a rotating schedule when required and respond to after-hours emergencies. • Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. • Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. • Ability to travel approximately 40% domestically to support BMS, EPMS related work at AWS data centers and/or vendor premises. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. BASIC QUALIFICATIONS - 1+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of data center engineering, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Controls Engineering team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities • Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. • Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. • Perform point to point checkouts between field devices and controllers. • Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. • Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations • Manage small to medium size projects and programs. • Installation, replacement, configuration, and calibration of sensors. • Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. • Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. • Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. • Commissioning and systems level testing support. • Create red-lined drawings and documentation of systems. • Follow change management process to generate work requests and method of procedures. • Participate in Factory witnessed tests at vendors or in panel builders facility. • Perform other tasks as assigned by manager. • Recommend design improvements based on consultation with users and system operation. • Perform root cause analysis during testing and commissioning. • Ensure all personnel on site utilize proper safety methodology. • Work on-call and a rotating schedule when required and respond to after-hours emergencies. • Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. • Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. • Ability to travel approximately 40% domestically to support BMS, EPMS related work at AWS data centers and/or vendor premises. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. BASIC QUALIFICATIONS - 1+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of data center engineering, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Data Services, Inc.
Hilliard, Ohio
The Data Center Engineering Operations Technician (EOT) are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. Responsibilities: - Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center - Troubleshoot of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilize internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objects Perform the following tasks, with or without reasonable accommodation: - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more - Bend or twist the body into unusual positions while working - Push or pull heavy objects into position This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities - Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center - Troubleshoot of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilize internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objects A day in the life After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS! Military Ratings/MOSs Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031 About the team The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of electrical or mechanical, or 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience - Experience with EPMS/SCADA/BMS Controls system software or hardware - US government security clearance of top secret or above - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above PREFERRED QUALIFICATIONS - Experience with BMS and EPMS control systems and data collection or trending - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - operating engineering license such as DC II, DC III, or equivalent - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Associate's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,300/year in our lowest geographic market up to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Data Center Engineering Operations Technician (EOT) are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. Responsibilities: - Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center - Troubleshoot of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilize internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objects Perform the following tasks, with or without reasonable accommodation: - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more - Bend or twist the body into unusual positions while working - Push or pull heavy objects into position This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities - Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center - Troubleshoot of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilize internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objects A day in the life After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS! Military Ratings/MOSs Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337 Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031 About the team The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of electrical or mechanical, or 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience - Experience with EPMS/SCADA/BMS Controls system software or hardware - US government security clearance of top secret or above - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above PREFERRED QUALIFICATIONS - Experience with BMS and EPMS control systems and data collection or trending - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - operating engineering license such as DC II, DC III, or equivalent - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Associate's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,300/year in our lowest geographic market up to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Data Services, Inc.
Sparks, Nevada
The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment. If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, we'd like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. Key job responsibilities The Infra Delivery Manager will: - Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. - Manage inbound capacity from receiving through deployment stages - Manage the installation network and cabling infrastructure in a data center environment - Guide, train and educate staff on the best practices related to all service owner issues - Manage tasks and deliverables across small to large-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Provide weekly report to the data center manager - Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Drive compliance to Amazon performance management requirements A day in the life The Infra Delivery Manager - Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform - Oversee their development and growth of their team - Tracking budgets, providing strategic direction and proposing technical solutions - Solve problems at their root and step back to understand the broader context - Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovation About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - An engineering degree or equivalent with 5+ years of relevant engineering or manufacturing operations experience, of which 2+ years in a people management experience, building & managing technical teams. - Proven ability in driving and managing metrics/KPI's with a high degree of organization and detail-orientation - Sound knowledge of Microsoft Suite ( MS Words, Excel, Project Visio and Power point) and Auto CAD) - Incident and Vendor management experience with Security and Health & Safety awareness PREFERRED QUALIFICATIONS - 6+ years in a data center technology role - Experience with building physical data center such as copper/fiber cabling - Experience developing operational metrics to drive efficiencies - Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment - Experience with lean methodologies and Six-Sigma or similar qualification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $216,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment. If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, we'd like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. Key job responsibilities The Infra Delivery Manager will: - Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. - Manage inbound capacity from receiving through deployment stages - Manage the installation network and cabling infrastructure in a data center environment - Guide, train and educate staff on the best practices related to all service owner issues - Manage tasks and deliverables across small to large-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Provide weekly report to the data center manager - Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Drive compliance to Amazon performance management requirements A day in the life The Infra Delivery Manager - Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform - Oversee their development and growth of their team - Tracking budgets, providing strategic direction and proposing technical solutions - Solve problems at their root and step back to understand the broader context - Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovation About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - An engineering degree or equivalent with 5+ years of relevant engineering or manufacturing operations experience, of which 2+ years in a people management experience, building & managing technical teams. - Proven ability in driving and managing metrics/KPI's with a high degree of organization and detail-orientation - Sound knowledge of Microsoft Suite ( MS Words, Excel, Project Visio and Power point) and Auto CAD) - Incident and Vendor management experience with Security and Health & Safety awareness PREFERRED QUALIFICATIONS - 6+ years in a data center technology role - Experience with building physical data center such as copper/fiber cabling - Experience developing operational metrics to drive efficiencies - Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment - Experience with lean methodologies and Six-Sigma or similar qualification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $216,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.