Assistant Director of Catering and Events - Conrad Orlando

Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando.

Be part of the legacy as an Assistant Director of Catering and Events.

Why join the Conrad brand?
• The modern luxury concept empowers you to deliver:
• Personalized service with authenticity and passion
• Impactful experiences
• Creativity in our products and services

Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.

The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.

Want to learn more? News Release on Conrad Orlando

What will I be doing?

As an Assistant Director of Catering and Events with Conrad Orlando, you will assist in providing continuous leadership in creating and delivering an exceptional guest experience. You will infuse purpose and intention into every interaction, embracing your authentic self and your passion for creating enriching experiences for our guests. You will be responsible for assisting in planning, budgeting, and directing all event coordination and catered food and beverage experiences throughout the resort. You will collaborate with our event planners to ensure all details of their curated events are tended to and provided for with high-touch service.

Specifically, your essential functions will be to assist in performing the following tasks to the highest standards:

OPERATIONS EXCELLENCE:

• Ensure the proper use of all function and event spaces
• Manage supplier and vendor relationships (i.e. audio/visual, wedding planning, and destination management services)
• Possess subject matter expertise and ensure standards/practices
• Develop and manage departmental budgets
• Oversee short, medium, and long-term forecasting and actual cost reporting for events
• Ensure proper staffing for the needs of the business
• Integrate current trends in event management and design
• Participate in customer site inspections and assist with the sales process as necessary

STRATEGY:

• Implement commercial strategic initiatives and monitor for best-in-class results
• Drive innovation and creativity within event delivery
• Partner with all interdepartmental teams to deliver on Hilton's values by creating high-impact event experiences
• Provide owner relations guidance in key areas of events expertise

LEADERSHIP:

• Provide overall leadership and direction in all events matters
• Serve as the hotel's credible Subject Matter Expert on all matters relating to event experience
• Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
• Participate or represent Hilton in industry social/meeting/events and professional associations

CULTURE:

• Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Catering and Events talent pipeline
• Integrate Hilton's Values/Mission/Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programs
• Lead with Hilton culture engaging with Team Members through direct and meaningful interactions

TALENT:

• Motivate and provide a work environment in which team members are productive
• Ensure all Catering and Event manager roles have career development plans in place that are actively supported by leadership for succession planning
• Listen and respond to team members needs while having an open-door policy
• Manage group and interpersonal conflict effectively

What are we looking for?

• Five (5) years hospitality-related experience at manager level.
• Minimum of one 1 year of leadership experience in hotel management.
• Other requirements: Travel percentage: 10%

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems (Delphi, fdc)
• Significant experience in revenue management or a similar analytical role
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

What are we looking for?

• Minimum Years of Experience: three (3) years Hospitality related experience at manager level.
• Minimum of 1 year of project management or management experience.
• Other requirements: Travel percentage: 10%

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems (Delphi.fdc)
• Significant experience in revenue management or a similar analytical role
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment.