Capital Waste Services LLC
Bluffton, South Carolina
Description: CWS is a leading provider of waste management services throughout South Carolina, Georgia, Tennessee, Virginia, and Florida. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. Being the best in the Midland's means we invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business. If you are passionate about helping others and seeking challenging and interesting employment, apply today! The Route Manager directs the activities of drivers and loaders in order to provide safe, effective and courteous waste collection service to customers. PRIMARY DUTIES AND RESPONSIBILITIES : This list of Route Manager duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Manage one or multiple departments. Manage supervisor(s) to ensure safety and compliance in your respective department. Manage drivers and loaders through scheduling their routes, implementing corrective action and managing other related issues. Resolve missed pick-ups and/or schedule additional pick-ups. Respond to customer inquiries, special requests and/or complaints. May also interact with city, state, or municipal government employees. Perform route audits to ensure safe and efficient procedures are followed and to identify possible training needs. Complete employee route observations and discuss results with drivers and loaders. Develop work schedules to match staffing levels, make work assignments and monitor progress to improve work process efficiency. May also plan routes to provide the most efficient service to customers while managing labor hours and disposal tons. Respond to driver reports of problem pick-ups such as unsafe conditions or potential hazardous material. Coordinate with Accounts Receivable, Customer Service and Sales departments to address concerns and/or changes in customer service. Coordinate with the Maintenance department to address concerns and/or changes to vehicle repairs. Responsible for the timely communication, correction and follow up of customer service-related issues. Approve time sheets and completed route sheets for pay calculations. Maintain and review logs for DOT hours worked and other required records. Maintain adherence to Company policy regarding operations and safety issues. May assist in investigation of accidents, injuries, or property damage claims. May be required to drive and/or ride the back of route vehicles to cover shortages in staff or missed pick-ups. Manage, direct and or implement coaching guidelines/specifics for personnel at your site. KNOWLEDGE, SKILLS AND ABILITIES : Ability to communicate effectively with all levels of personnel, customers and vendors Good written and verbal communication skills Knowledge of DOT, OSHA and other regulations related to commercial driving and waste collection Mechanical Knowledge MINIMUM REQUIREMENTS : Education : High School Diploma, GED and/or equivalent work experience Years of Experience : Minimum two years of related Waste, distribution or transportation industry experience desired but not essential. Experience as a commercial driver, customer service representative or dispatch clerk is preferred. An equivalent combination of education, experience and certification may be considered. Certifications : OSHA training certificate is a plus. Must meet all regulatory requirements to qualify to operate equipment supervised. Benefits : 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Schedule : Monday to Friday Experience : Solid waste management: 2 years (Preferred) Route planning: 2 years (Preferred) License/Certification: CDL (Preferred) Work Location : In person Requirements: Education : High School Diploma, GED and/or equivalent work experience Years of Experience : Minimum two years of related Waste, distribution or transportation industry experience desired but not essential. Experience as a commercial driver, customer service representative or dispatch clerk is preferred. An equivalent combination of education, experience and certification may be considered. Certifications : OSHA training certificate is a plus. Must meet all regulatory requirements to qualify to operate equipment supervised. PIcf2de-5925
Description: CWS is a leading provider of waste management services throughout South Carolina, Georgia, Tennessee, Virginia, and Florida. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. Being the best in the Midland's means we invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business. If you are passionate about helping others and seeking challenging and interesting employment, apply today! The Route Manager directs the activities of drivers and loaders in order to provide safe, effective and courteous waste collection service to customers. PRIMARY DUTIES AND RESPONSIBILITIES : This list of Route Manager duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Manage one or multiple departments. Manage supervisor(s) to ensure safety and compliance in your respective department. Manage drivers and loaders through scheduling their routes, implementing corrective action and managing other related issues. Resolve missed pick-ups and/or schedule additional pick-ups. Respond to customer inquiries, special requests and/or complaints. May also interact with city, state, or municipal government employees. Perform route audits to ensure safe and efficient procedures are followed and to identify possible training needs. Complete employee route observations and discuss results with drivers and loaders. Develop work schedules to match staffing levels, make work assignments and monitor progress to improve work process efficiency. May also plan routes to provide the most efficient service to customers while managing labor hours and disposal tons. Respond to driver reports of problem pick-ups such as unsafe conditions or potential hazardous material. Coordinate with Accounts Receivable, Customer Service and Sales departments to address concerns and/or changes in customer service. Coordinate with the Maintenance department to address concerns and/or changes to vehicle repairs. Responsible for the timely communication, correction and follow up of customer service-related issues. Approve time sheets and completed route sheets for pay calculations. Maintain and review logs for DOT hours worked and other required records. Maintain adherence to Company policy regarding operations and safety issues. May assist in investigation of accidents, injuries, or property damage claims. May be required to drive and/or ride the back of route vehicles to cover shortages in staff or missed pick-ups. Manage, direct and or implement coaching guidelines/specifics for personnel at your site. KNOWLEDGE, SKILLS AND ABILITIES : Ability to communicate effectively with all levels of personnel, customers and vendors Good written and verbal communication skills Knowledge of DOT, OSHA and other regulations related to commercial driving and waste collection Mechanical Knowledge MINIMUM REQUIREMENTS : Education : High School Diploma, GED and/or equivalent work experience Years of Experience : Minimum two years of related Waste, distribution or transportation industry experience desired but not essential. Experience as a commercial driver, customer service representative or dispatch clerk is preferred. An equivalent combination of education, experience and certification may be considered. Certifications : OSHA training certificate is a plus. Must meet all regulatory requirements to qualify to operate equipment supervised. Benefits : 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Schedule : Monday to Friday Experience : Solid waste management: 2 years (Preferred) Route planning: 2 years (Preferred) License/Certification: CDL (Preferred) Work Location : In person Requirements: Education : High School Diploma, GED and/or equivalent work experience Years of Experience : Minimum two years of related Waste, distribution or transportation industry experience desired but not essential. Experience as a commercial driver, customer service representative or dispatch clerk is preferred. An equivalent combination of education, experience and certification may be considered. Certifications : OSHA training certificate is a plus. Must meet all regulatory requirements to qualify to operate equipment supervised. PIcf2de-5925
Sprague Pest Solutions
Seattle, Washington
Description: Lead with Purpose. Grow with Sprague. Are you ready to take the next step in your leadership journey with a company that's redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Metro Seattle area. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference. What you'll do : Train technicians to locate, identify, destroy, control, and repel pests Review routing and scheduling for improvements to efficiency Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $78,000-85,000 per year plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Willingness to travel throughout entire service territory Nice to haves for this job: 3+ years' experience in pest management 2+ years' experience in managing people and business operations 1+ years' experience in customer service, retail, food service, or hospitality Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken. Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients. Review routing and scheduling for improvements to efficiency. Perform Quality Assurance audits at client sites. Coach Service personnel to achieve performance goals. Communicate and train technicians on new programs, processes and equipment. Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc. Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems. Assist in maintaining and monitoring inventory of supplies within standards Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met. Prepare client bids for special services, including fumigations and bird work. Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required. Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services. Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair. Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily. Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures. Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization. Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict. Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes. Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary. A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary. Is able to successfully grasp new materials and pass state licensing exams and requirements. Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail. Behaves in accordance with Sprague's Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures. Education and/or Experience . click apply for full job details
Description: Lead with Purpose. Grow with Sprague. Are you ready to take the next step in your leadership journey with a company that's redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Metro Seattle area. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference. What you'll do : Train technicians to locate, identify, destroy, control, and repel pests Review routing and scheduling for improvements to efficiency Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $78,000-85,000 per year plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Willingness to travel throughout entire service territory Nice to haves for this job: 3+ years' experience in pest management 2+ years' experience in managing people and business operations 1+ years' experience in customer service, retail, food service, or hospitality Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken. Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients. Review routing and scheduling for improvements to efficiency. Perform Quality Assurance audits at client sites. Coach Service personnel to achieve performance goals. Communicate and train technicians on new programs, processes and equipment. Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc. Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems. Assist in maintaining and monitoring inventory of supplies within standards Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met. Prepare client bids for special services, including fumigations and bird work. Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required. Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services. Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair. Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily. Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures. Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization. Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict. Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes. Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary. A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary. Is able to successfully grasp new materials and pass state licensing exams and requirements. Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail. Behaves in accordance with Sprague's Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures. Education and/or Experience . click apply for full job details