The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As an experienced technology professional, you will be responsible for: -Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs -Providing technical guidance and troubleshooting support throughout project delivery -Collaborating with stakeholders to gather requirements and propose effective migration strategies -Acting as a trusted advisor to customers on industry trends and emerging technologies -Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? - Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Knowledge of the primary aws services (ec2, elb, rds, route53 & s3) - Experience implementing AWS services in a variety of distributed computing environments - Bachelor's degree in engineering, computer science or equivalent - 3+ years of cloud computing technologies experience - 3+ years of design/implementation/operations/consulting with distributed applications experience - 1+ years of software development, or 2+ years of software development experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS - Experience coding, scripting, automating in at least one language (e.g., Python, C, C++, Java, Ruby, or PowerShell) - 5+ years of infrastructure architecture, database architecture and networking experience - Experience in IT development or implementation/consulting in the software or Internet industries - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences - Understanding of Federal Government application, server, and network security requirements such as ICD 503, FISMA and FedRAMP. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/11/2025
Full time
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As an experienced technology professional, you will be responsible for: -Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs -Providing technical guidance and troubleshooting support throughout project delivery -Collaborating with stakeholders to gather requirements and propose effective migration strategies -Acting as a trusted advisor to customers on industry trends and emerging technologies -Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? - Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Knowledge of the primary aws services (ec2, elb, rds, route53 & s3) - Experience implementing AWS services in a variety of distributed computing environments - Bachelor's degree in engineering, computer science or equivalent - 3+ years of cloud computing technologies experience - 3+ years of design/implementation/operations/consulting with distributed applications experience - 1+ years of software development, or 2+ years of software development experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS - Experience coding, scripting, automating in at least one language (e.g., Python, C, C++, Java, Ruby, or PowerShell) - 5+ years of infrastructure architecture, database architecture and networking experience - Experience in IT development or implementation/consulting in the software or Internet industries - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences - Understanding of Federal Government application, server, and network security requirements such as ICD 503, FISMA and FedRAMP. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Procurement Sourcing Senior Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Work with stakeholders to develop of category strategies aligned with project pipeline, business needs, and risk appetite. Run category reviews and identifying opportunities for consolidation, innovation, or cost reduction. Procure a full range of global Facilities and Capital Projects, including office fit-out, catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development This role will report to the Category Leader. This individual should expect to have a great deal of interaction with our North America Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening What You'll Bring Strong Real Estate and or Facilities Procurement experience (5+ years minimum) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 5 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis. Experience delivering procurement for capital projects and facilities (e.g., commercial real estate, professional services such as brokerage, project and cost management agreements) Strong understanding of construction supply chains, industry specific contracts such as FIDIC and local building regulations Experience sourcing hard and soft FM services (e.g., HVAC, catering, cleaning, security, MEP maintenance) Can develop and deploy strategic sourcing strategies enriched with current category relevant market intelligence. Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment Who You'll Work With BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $136,000.00 - $168,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer . click apply for full job details
12/11/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Procurement Sourcing Senior Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Work with stakeholders to develop of category strategies aligned with project pipeline, business needs, and risk appetite. Run category reviews and identifying opportunities for consolidation, innovation, or cost reduction. Procure a full range of global Facilities and Capital Projects, including office fit-out, catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development This role will report to the Category Leader. This individual should expect to have a great deal of interaction with our North America Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening What You'll Bring Strong Real Estate and or Facilities Procurement experience (5+ years minimum) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 5 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis. Experience delivering procurement for capital projects and facilities (e.g., commercial real estate, professional services such as brokerage, project and cost management agreements) Strong understanding of construction supply chains, industry specific contracts such as FIDIC and local building regulations Experience sourcing hard and soft FM services (e.g., HVAC, catering, cleaning, security, MEP maintenance) Can develop and deploy strategic sourcing strategies enriched with current category relevant market intelligence. Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment Who You'll Work With BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $136,000.00 - $168,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer . click apply for full job details
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Procurement Sourcing Senior Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Work with stakeholders to develop of category strategies aligned with project pipeline, business needs, and risk appetite. Run category reviews and identifying opportunities for consolidation, innovation, or cost reduction. Procure a full range of global Facilities and Capital Projects, including office fit-out, catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development This role will report to the Category Leader. This individual should expect to have a great deal of interaction with our North America Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening What You'll Bring Strong Real Estate and or Facilities Procurement experience (5+ years minimum) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 5 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis. Experience delivering procurement for capital projects and facilities (e.g., commercial real estate, professional services such as brokerage, project and cost management agreements) Strong understanding of construction supply chains, industry specific contracts such as FIDIC and local building regulations Experience sourcing hard and soft FM services (e.g., HVAC, catering, cleaning, security, MEP maintenance) Can develop and deploy strategic sourcing strategies enriched with current category relevant market intelligence. Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment Who You'll Work With BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $136,000.00 - $168,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer . click apply for full job details
12/11/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Procurement Sourcing Senior Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Work with stakeholders to develop of category strategies aligned with project pipeline, business needs, and risk appetite. Run category reviews and identifying opportunities for consolidation, innovation, or cost reduction. Procure a full range of global Facilities and Capital Projects, including office fit-out, catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development This role will report to the Category Leader. This individual should expect to have a great deal of interaction with our North America Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening What You'll Bring Strong Real Estate and or Facilities Procurement experience (5+ years minimum) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 5 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis. Experience delivering procurement for capital projects and facilities (e.g., commercial real estate, professional services such as brokerage, project and cost management agreements) Strong understanding of construction supply chains, industry specific contracts such as FIDIC and local building regulations Experience sourcing hard and soft FM services (e.g., HVAC, catering, cleaning, security, MEP maintenance) Can develop and deploy strategic sourcing strategies enriched with current category relevant market intelligence. Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment Who You'll Work With BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $136,000.00 - $168,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer . click apply for full job details
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Procurement Sourcing Senior Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Work with stakeholders to develop of category strategies aligned with project pipeline, business needs, and risk appetite. Run category reviews and identifying opportunities for consolidation, innovation, or cost reduction. Procure a full range of global Facilities and Capital Projects, including office fit-out, catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development This role will report to the Category Leader. This individual should expect to have a great deal of interaction with our North America Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening What You'll Bring Strong Real Estate and or Facilities Procurement experience (5+ years minimum) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 5 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis. Experience delivering procurement for capital projects and facilities (e.g., commercial real estate, professional services such as brokerage, project and cost management agreements) Strong understanding of construction supply chains, industry specific contracts such as FIDIC and local building regulations Experience sourcing hard and soft FM services (e.g., HVAC, catering, cleaning, security, MEP maintenance) Can develop and deploy strategic sourcing strategies enriched with current category relevant market intelligence. Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment Who You'll Work With BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $136,000.00 - $168,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer . click apply for full job details
12/11/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Procurement Sourcing Senior Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Work with stakeholders to develop of category strategies aligned with project pipeline, business needs, and risk appetite. Run category reviews and identifying opportunities for consolidation, innovation, or cost reduction. Procure a full range of global Facilities and Capital Projects, including office fit-out, catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development This role will report to the Category Leader. This individual should expect to have a great deal of interaction with our North America Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening What You'll Bring Strong Real Estate and or Facilities Procurement experience (5+ years minimum) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 5 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis. Experience delivering procurement for capital projects and facilities (e.g., commercial real estate, professional services such as brokerage, project and cost management agreements) Strong understanding of construction supply chains, industry specific contracts such as FIDIC and local building regulations Experience sourcing hard and soft FM services (e.g., HVAC, catering, cleaning, security, MEP maintenance) Can develop and deploy strategic sourcing strategies enriched with current category relevant market intelligence. Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment Who You'll Work With BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $136,000.00 - $168,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer . click apply for full job details
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Procurement Sourcing Senior Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Work with stakeholders to develop of category strategies aligned with project pipeline, business needs, and risk appetite. Run category reviews and identifying opportunities for consolidation, innovation, or cost reduction. Procure a full range of global Facilities and Capital Projects, including office fit-out, catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development This role will report to the Category Leader. This individual should expect to have a great deal of interaction with our North America Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening What You'll Bring Strong Real Estate and or Facilities Procurement experience (5+ years minimum) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 5 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis. Experience delivering procurement for capital projects and facilities (e.g., commercial real estate, professional services such as brokerage, project and cost management agreements) Strong understanding of construction supply chains, industry specific contracts such as FIDIC and local building regulations Experience sourcing hard and soft FM services (e.g., HVAC, catering, cleaning, security, MEP maintenance) Can develop and deploy strategic sourcing strategies enriched with current category relevant market intelligence. Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment Who You'll Work With BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $136,000.00 - $168,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer . click apply for full job details
12/11/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Procurement Sourcing Senior Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Work with stakeholders to develop of category strategies aligned with project pipeline, business needs, and risk appetite. Run category reviews and identifying opportunities for consolidation, innovation, or cost reduction. Procure a full range of global Facilities and Capital Projects, including office fit-out, catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development This role will report to the Category Leader. This individual should expect to have a great deal of interaction with our North America Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening What You'll Bring Strong Real Estate and or Facilities Procurement experience (5+ years minimum) University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 5 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis. Experience delivering procurement for capital projects and facilities (e.g., commercial real estate, professional services such as brokerage, project and cost management agreements) Strong understanding of construction supply chains, industry specific contracts such as FIDIC and local building regulations Experience sourcing hard and soft FM services (e.g., HVAC, catering, cleaning, security, MEP maintenance) Can develop and deploy strategic sourcing strategies enriched with current category relevant market intelligence. Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment Who You'll Work With BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $136,000.00 - $168,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer . click apply for full job details
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19427 Employment Type :Full Time Job Category :Sales Work Location : Indianapolis/Great Lakes BRIEF POSITION SUMMARY: The Key Accounts Executive is responsible for driving sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within key account locations. Managing portfolios with potential revenues ranging from $25K to $250K, the role emphasizes exceptional account management, collaboration, and execution of strategic sales strategies to acquire, develop, and retain clients in designated territories. Responsibilities include expanding sales through new account acquisition, deepening product penetration with a focus on VMI accounts, and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. DUTIES AND RESPONSIBILITIES Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs. Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets. Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities. Lead the implementation of major company programs and initiatives within assigned accounts. Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations. Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting. Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up. Drive the setup and optimization of vending and VMI services at new or existing account locations. Collaborate with sales management to design competitive pricing strategies for non-contract customers. Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions. Prepare and submit timely, accurate sales reports that ensure alignment with management expectations. Secures and submits customer orders for processing utilizing ordering technology. Contribute to a culture of collaboration, innovation, and accountability that reflects company values. Participate in cross-functional projects and initiatives to support broader organizational goals. QUALIFICATIONS What You Need: High school diploma or GED required; 2-4 year college degree preferred. 2-3 years of outside direct sales/service experience preferred but not required. Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred. Strong technical aptitude with ability to read and analyze technical materials. Demonstrated ability to resolve problems, develop action plans, and drive results. Excellent communication, presentation, listening, and relationship-building skills. Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices. Strong organizational, time management, and basic math skills. High degree of integrity and ability to build long-term customer relationships. Reliable transportation, valid driver's license, and insurance as required by state law. Ability to work from a home office with personal computer and internet access. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $64540 - $101420 / year and up, dependent on experience (base with included commissions). The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Sales,
12/11/2025
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19427 Employment Type :Full Time Job Category :Sales Work Location : Indianapolis/Great Lakes BRIEF POSITION SUMMARY: The Key Accounts Executive is responsible for driving sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within key account locations. Managing portfolios with potential revenues ranging from $25K to $250K, the role emphasizes exceptional account management, collaboration, and execution of strategic sales strategies to acquire, develop, and retain clients in designated territories. Responsibilities include expanding sales through new account acquisition, deepening product penetration with a focus on VMI accounts, and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. DUTIES AND RESPONSIBILITIES Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs. Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets. Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities. Lead the implementation of major company programs and initiatives within assigned accounts. Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations. Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting. Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up. Drive the setup and optimization of vending and VMI services at new or existing account locations. Collaborate with sales management to design competitive pricing strategies for non-contract customers. Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions. Prepare and submit timely, accurate sales reports that ensure alignment with management expectations. Secures and submits customer orders for processing utilizing ordering technology. Contribute to a culture of collaboration, innovation, and accountability that reflects company values. Participate in cross-functional projects and initiatives to support broader organizational goals. QUALIFICATIONS What You Need: High school diploma or GED required; 2-4 year college degree preferred. 2-3 years of outside direct sales/service experience preferred but not required. Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred. Strong technical aptitude with ability to read and analyze technical materials. Demonstrated ability to resolve problems, develop action plans, and drive results. Excellent communication, presentation, listening, and relationship-building skills. Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices. Strong organizational, time management, and basic math skills. High degree of integrity and ability to build long-term customer relationships. Reliable transportation, valid driver's license, and insurance as required by state law. Ability to work from a home office with personal computer and internet access. Bonus Points If You Have: Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $64540 - $101420 / year and up, dependent on experience (base with included commissions). The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Sales,
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $112,000.00 - $154,000.00 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Key Responsibilities Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve. Ensures customer satisfaction with Company service and system performance. Interviews, hires, and trains customer engineers as necessary to support regional business. Ensures employee satisfaction through: - communication of business progress and all related action. - setting goals and controlling achievements. - establishing training and career development plans. Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through: Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required. Achieves guaranteed up time and other parameters as sold to customers. Promotes quality improvement processes to: - reduce cycle time - drive continuous improvement of technical performance - empower the work force Functional Knowledge Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families Business Expertise Applies understanding of the industry and how own area contributes to the achievement of objectives Leadership Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges Problem Solving Identifies and resolves technical, operational and organizational problems Impact Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives Guided by policies and resource requirements within business unit, department or sub-function Interpersonal Skills Guides, influences and persuades others internally in related areas or externally Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
12/11/2025
Full time
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $112,000.00 - $154,000.00 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Key Responsibilities Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve. Ensures customer satisfaction with Company service and system performance. Interviews, hires, and trains customer engineers as necessary to support regional business. Ensures employee satisfaction through: - communication of business progress and all related action. - setting goals and controlling achievements. - establishing training and career development plans. Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through: Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required. Achieves guaranteed up time and other parameters as sold to customers. Promotes quality improvement processes to: - reduce cycle time - drive continuous improvement of technical performance - empower the work force Functional Knowledge Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families Business Expertise Applies understanding of the industry and how own area contributes to the achievement of objectives Leadership Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges Problem Solving Identifies and resolves technical, operational and organizational problems Impact Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives Guided by policies and resource requirements within business unit, department or sub-function Interpersonal Skills Guides, influences and persuades others internally in related areas or externally Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Overview: Immediate Service Advisor Opportunity Pay: $45,000 - $75,000 (uncapped bonus) The Service Advisor/Writer is responsible for selling and promoting all products and services offered by Sun Auto by following the companys store standards and expectations. Sun Auto Tire & Service operates multiple locations across Texas and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning. Benefits: 5 day work-week Sundays Off Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Companys standardized customer service techniques. Listen to and thoroughly document customers concerns; inspect vehicle and refer to service history to accurately identify and verify customers service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customers ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Prior experience as a Service Advisor is highly preferred, but not required Professional appearance and proven ability to work in a process driven environment Possess valid drivers license Must be at least 18 years old Possess State Inspector License is highly preferred, but not required ASE Certified Service Consultant Certification is highly preferred, but not required Ability to work a minimum of five days, including weekends Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Required Preferred Job Industries Sales & Marketing
12/11/2025
Full time
Overview: Immediate Service Advisor Opportunity Pay: $45,000 - $75,000 (uncapped bonus) The Service Advisor/Writer is responsible for selling and promoting all products and services offered by Sun Auto by following the companys store standards and expectations. Sun Auto Tire & Service operates multiple locations across Texas and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning. Benefits: 5 day work-week Sundays Off Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement Principal Duties and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Companys standardized customer service techniques. Listen to and thoroughly document customers concerns; inspect vehicle and refer to service history to accurately identify and verify customers service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customers ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Prior experience as a Service Advisor is highly preferred, but not required Professional appearance and proven ability to work in a process driven environment Possess valid drivers license Must be at least 18 years old Possess State Inspector License is highly preferred, but not required ASE Certified Service Consultant Certification is highly preferred, but not required Ability to work a minimum of five days, including weekends Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Required Preferred Job Industries Sales & Marketing
Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service. Key Responsibilities: Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines Where you'll work: This position is located in Bend, OR. Competitive candidates should reside within one of the listed zip codes and will service this same territory: This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. Qualifications Competitive candidates must demonstrate: Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims Strong knowledge of property insurance policies, coverage and claim handling practices Knowledge of both residential and commercial building construction Familiarity with local regulations and compliance requirements in your assigned territory Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus Proven ability to assess damages, estimate repair costs, and negotiate settlements Detail-oriented with strong organizational and analytical skills Proficient in using claims management software and other relevant tools Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces May be required to complete Rope and Harness Safety Training. A valid driver's license is required Preferred: Bachelor's Degree in a related field or equivalent work experience Experience in handling complex or high-value claims Construction background Water mitigation inspection experience Xactimate, XactContents Additional Details: Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s). State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing Our Benefits Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $59,059.65 - $90,000.00 annually. Starting salary will be based on skills, background, and experience High end of the range limited to applicants with significant relevant experience Potential yearly incentive pay up to 15% of base salary At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team! PMCL IN22 PandoLogic. Category:Insurance,
12/11/2025
Full time
Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service. Key Responsibilities: Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines Where you'll work: This position is located in Bend, OR. Competitive candidates should reside within one of the listed zip codes and will service this same territory: This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. Qualifications Competitive candidates must demonstrate: Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims Strong knowledge of property insurance policies, coverage and claim handling practices Knowledge of both residential and commercial building construction Familiarity with local regulations and compliance requirements in your assigned territory Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus Proven ability to assess damages, estimate repair costs, and negotiate settlements Detail-oriented with strong organizational and analytical skills Proficient in using claims management software and other relevant tools Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces May be required to complete Rope and Harness Safety Training. A valid driver's license is required Preferred: Bachelor's Degree in a related field or equivalent work experience Experience in handling complex or high-value claims Construction background Water mitigation inspection experience Xactimate, XactContents Additional Details: Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s). State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing Our Benefits Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $59,059.65 - $90,000.00 annually. Starting salary will be based on skills, background, and experience High end of the range limited to applicants with significant relevant experience Potential yearly incentive pay up to 15% of base salary At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team! PMCL IN22 PandoLogic. Category:Insurance,
Overview: TGK Automotive Specialists We are a locally-owned business serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction. We have immediate openings for Sales and Service Advisors. The Sales and Service Advisor are essential team members as the face of the shops and the clients main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build long-standing relationships and always providea 5-star experience. Service Advisors are responsible for selling and promoting all products and services offered by the company by following the companys store standards and expectations. Compensation: $60,000/Yr. - $80,000/Yr. DEPENDING ON EXPERIENCE & QUALIFICATIONS Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Companys standardized customer service techniques. Listen to and thoroughly document customers concerns; inspect vehicle and refer to service history to accurately identify and verify customers service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customers ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations. Qualifications : High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Professional appearance and proven ability to work in a process driven environment Possess a valid drivers license, or obtain a valid drivers license within 30 days of hire date Ability to work a minimum of five days, Monday- Saturday Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Required Preferred Job Industries Sales & Marketing
12/11/2025
Full time
Overview: TGK Automotive Specialists We are a locally-owned business serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction. We have immediate openings for Sales and Service Advisors. The Sales and Service Advisor are essential team members as the face of the shops and the clients main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build long-standing relationships and always providea 5-star experience. Service Advisors are responsible for selling and promoting all products and services offered by the company by following the companys store standards and expectations. Compensation: $60,000/Yr. - $80,000/Yr. DEPENDING ON EXPERIENCE & QUALIFICATIONS Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Companys standardized customer service techniques. Listen to and thoroughly document customers concerns; inspect vehicle and refer to service history to accurately identify and verify customers service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customers ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations. Qualifications : High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Professional appearance and proven ability to work in a process driven environment Possess a valid drivers license, or obtain a valid drivers license within 30 days of hire date Ability to work a minimum of five days, Monday- Saturday Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Required Preferred Job Industries Sales & Marketing
The hourly range for this position is $13.25 to $14.00/hour . This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status .
12/11/2025
Full time
The hourly range for this position is $13.25 to $14.00/hour . This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status .
The hourly range for this position is $13.25 to $14.00/hour . This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status .
12/10/2025
Full time
The hourly range for this position is $13.25 to $14.00/hour . This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status .
Overview: Directly responsible for all aspects of operations at the resort: day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the hotels management team and overall targets: guest satisfaction, employee retention, revenue goals, and profitability. An ambassador for the hotel brand and management properties. Responsibilities: Oversee the operations functions of the hotel, as per the Organizational chart. Resort maintenance, housekeeping, front office, & events. Ensure full compliance of operating controls, SOP's, policies, procedures and service standards on day-to-day basis. Lead all key property issues including capital projects, customer service and refurbishment. Handling all guest and employee complaints and oversee the service recovery procedures. Provide effective leadership to team members. Communicate with the public, customers, employees, vendors, and local authority with tact and courtesy. Plan and organize the work of others. Ensure good safety practices. Establish and maintain applicable preventive maintenance programs to protect the physical assets of the hotel. Ensure uniform standards. Responsible for the preparation, presentation and subsequent achievements of the hotels annual Operating budget, capital budget, and revenue budget, and all other refurbishment expenses. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are reached. Deliver hotel budget goals with short & long-term strategic goals for the property. Developing improvement actions to carry out costs savings. Develop and deliver weekly/monthly/annually financial outlooks and targets. Draw up plans and budget for management property owner's annual financial outlooks and overhead costs. Procurement of operating supplies, equipment and 3 rd party contract vendors for essential equipment and services. Accounts payables/receivables and purchasing/receiving. Labor forecasting and tracking. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. Liaise to/from staff and the corporate offices; liaise to/from resort and park operating departments. Effective and responsive communication with local public affairs offices and local business owners. Inspection and approval of public and guest communications via online, review responses and social media and marketing campaigns. Directly oversees and maintains an active human resource function. Interviewing, hiring and maintaining staffing levels; management, mid-management and line level. Developing training manuals and assisting in training of all new hired team members, and continued education for existing staff. Conducting all HR related items with/for employees with the assistance of the HR department; counselling's, terminations. Scheduling of all staff, employees, and payroll approvals. Employee motivation, evaluations, training, development, wages, benefits, and compliance with established labor regulations. Attend unemployment hearings. Directly oversee all Guest Reviews and Responses. Daily tracking of all incoming guest reviews and questions via online formatting and systems; OTA, TripAdvisor, Google Reviews, Expedia, etc. Speaking with and/or emailing all upset guests ensuring quick and satisfactory solutions. Tracking all guest resolutions. Maintains an appropriate level of community public affairs involvement. Develops and establishes relationships with local vendors/business owners and the procurement of local attraction and activities for hotel guests such as consignment ticket sales, special offers, group discounts, and concierge services. Attend local CVB, Chamber and DTA association meetings and functions. Directly oversee all administrative duties of the Resort. Development and Implementation of all policies & procedures and training manuals. Create and write policies, procedures and training programs and manuals. Daily, weekly, monthly reporting. Completes audits on employee's daily deposits & shift reports, cash handling and credit card policies. Ensures employees are in keeping with all PCI compliances. Proper par levels on all stationary, linen, terry, condominium stock, and maintenance stock items. Comprehensive filing and tracking systems. Monitor daily administrative functions; reporting, group blocks, writing group contracts, group lead delegations. Setting monthly and annual KPI goals for both agents and overall dept. Qualifications: Qualifications: Excellent revenue management skills with experience of budgets, P&L's and forecasting. Highly focused, excellent communication skills, motivated and professional in appearance and presentation. Extensive computer knowledge in various systems, HR/Payroll systems, work orders, JD Edwards, MS office, PMS's, CRM's, excel, word, hotel key systems, and POS systems. 5+ years of experience Must be able to read and write. Must be at least 18 years old. Valid Drivers License required Bachelor's Degree in management, recreation, hospitality, or related field
12/10/2025
Full time
Overview: Directly responsible for all aspects of operations at the resort: day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the hotels management team and overall targets: guest satisfaction, employee retention, revenue goals, and profitability. An ambassador for the hotel brand and management properties. Responsibilities: Oversee the operations functions of the hotel, as per the Organizational chart. Resort maintenance, housekeeping, front office, & events. Ensure full compliance of operating controls, SOP's, policies, procedures and service standards on day-to-day basis. Lead all key property issues including capital projects, customer service and refurbishment. Handling all guest and employee complaints and oversee the service recovery procedures. Provide effective leadership to team members. Communicate with the public, customers, employees, vendors, and local authority with tact and courtesy. Plan and organize the work of others. Ensure good safety practices. Establish and maintain applicable preventive maintenance programs to protect the physical assets of the hotel. Ensure uniform standards. Responsible for the preparation, presentation and subsequent achievements of the hotels annual Operating budget, capital budget, and revenue budget, and all other refurbishment expenses. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are reached. Deliver hotel budget goals with short & long-term strategic goals for the property. Developing improvement actions to carry out costs savings. Develop and deliver weekly/monthly/annually financial outlooks and targets. Draw up plans and budget for management property owner's annual financial outlooks and overhead costs. Procurement of operating supplies, equipment and 3 rd party contract vendors for essential equipment and services. Accounts payables/receivables and purchasing/receiving. Labor forecasting and tracking. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. Liaise to/from staff and the corporate offices; liaise to/from resort and park operating departments. Effective and responsive communication with local public affairs offices and local business owners. Inspection and approval of public and guest communications via online, review responses and social media and marketing campaigns. Directly oversees and maintains an active human resource function. Interviewing, hiring and maintaining staffing levels; management, mid-management and line level. Developing training manuals and assisting in training of all new hired team members, and continued education for existing staff. Conducting all HR related items with/for employees with the assistance of the HR department; counselling's, terminations. Scheduling of all staff, employees, and payroll approvals. Employee motivation, evaluations, training, development, wages, benefits, and compliance with established labor regulations. Attend unemployment hearings. Directly oversee all Guest Reviews and Responses. Daily tracking of all incoming guest reviews and questions via online formatting and systems; OTA, TripAdvisor, Google Reviews, Expedia, etc. Speaking with and/or emailing all upset guests ensuring quick and satisfactory solutions. Tracking all guest resolutions. Maintains an appropriate level of community public affairs involvement. Develops and establishes relationships with local vendors/business owners and the procurement of local attraction and activities for hotel guests such as consignment ticket sales, special offers, group discounts, and concierge services. Attend local CVB, Chamber and DTA association meetings and functions. Directly oversee all administrative duties of the Resort. Development and Implementation of all policies & procedures and training manuals. Create and write policies, procedures and training programs and manuals. Daily, weekly, monthly reporting. Completes audits on employee's daily deposits & shift reports, cash handling and credit card policies. Ensures employees are in keeping with all PCI compliances. Proper par levels on all stationary, linen, terry, condominium stock, and maintenance stock items. Comprehensive filing and tracking systems. Monitor daily administrative functions; reporting, group blocks, writing group contracts, group lead delegations. Setting monthly and annual KPI goals for both agents and overall dept. Qualifications: Qualifications: Excellent revenue management skills with experience of budgets, P&L's and forecasting. Highly focused, excellent communication skills, motivated and professional in appearance and presentation. Extensive computer knowledge in various systems, HR/Payroll systems, work orders, JD Edwards, MS office, PMS's, CRM's, excel, word, hotel key systems, and POS systems. 5+ years of experience Must be able to read and write. Must be at least 18 years old. Valid Drivers License required Bachelor's Degree in management, recreation, hospitality, or related field
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It s why we re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we re headed. We re proud to share our story and Make Amazing Happen at CDW. Job Summary The Sr CWS (HR) Business Partner is an integral part of the Coworker Success (HR) organization as well as an indispensable strategic partner to the business unit it supports. As a Sr Business Partner, you are seen as a trusted advisor and an extension of the leadership team within your business client group. Business Leaders call on you to help think through their most difficult and strategic talent challenges. Simply put, Business Partners are the bridge between talent and strategy. In this role, you will have the chance to leverage your HR expertise across our organization, translating global programs into impactful local and business oriented solutions. Senior leaders seek out your guidance on how to assess, motivate and reward their teams, as well as come to you as a trusted advisor and partner to link talent strategy to our business outcomes. You will also act as a peer leader and a CWS subject matter expert. This role s success depends on the ability to build trusting and collaborative relationships with all areas of CWS and the business units you support. The capability to influence leaders and navigate complexity is critical in this role, along with balancing day-to-day tasks while executing a long-term talent roadmap. In this role, you will serve as a talent advocate, cultural ambassador innovator and leadership consultant. What you'll do Proactively engage and consult with business leaders to provide relevant, credible guidance to build talent solutions to drive business outcomes. Proactively provide support and resources to current and new senior leaders. Connect regularly with new leaders to provide key perspective, guidance, and connections to enable their success. Recommend solutions, participate and support organization change initiatives. Provide strategy recommendations, help execute and drive change adoption. Anticipate coworker risk assessments, recommend collateral and comms plan creation, own delivery & execution, & maintenance/continuation. Collaborate with leaders to assess talent and org synergies. Execute on integration steps. Participate in and act as stakeholder in organizational design conversations with the business, provide recommendations and help execute from a people standpoint. Evaluate needs with functional leaders, provide input and perspective based on expertise to navigate and guide job creation. Knows when and how to pull in the appropriate resources/stakeholders. Identify, create, and facilitate talent management strategies at the function level. Collaborate and advise on succession/workforce planning conversations and tactical execution. Build and care for successful working relationships with Centers of Excellence (COE). Provide base level guidance and introductions to COE stakeholders as relevant to director+. Act as partner and support successful execution of COE requests. Identify strategic support needed for key initiatives within the business (i.e. training on PIPs, compensation modeling, etc.). Support and facilitate packaging of feedback and resolution between the business and COEs. Partner with COEs to enable leaders & coworkers with proper resources & contacts to complete successful programs, such as Performance and Talent Reviews, Engagement Surveys, and other HR-led initiatives/programs. Serve as point of contact/lead liaison for assigned key cyclical initiatives by leadership. Drive engagement where appropriate of key strategic programs as assigned or outlined by leadership. What we expect of you Bachelor s degree and 5 years experience in HR with increasing levels of scope and complexity OR Master s degree and 3 years experience in HR with increasing levels of scope and complexity OR 9 years experience in HR with increasing levels of scope and complexity without a degree Experience working closely alongside, influencing, and supporting senior leaders in an organization Demonstrated ability to effectively coach and guide senior leaders on complex talent strategies and needs Excellent verbal and written communication skills with the ability to communicate effectively and in a constructive, professional manner with stakeholders at all levels Proven track record of strong interpersonal skills and good judgment to manage sensitive and confidential matters Exceptional navigation through conflict resolution and problem-solving skills Demonstrated business acumen, including thorough understanding of business dependencies and cross functional collaboration Project management skills Demonstrated ability to balance competing priorities/projects with the ability to adapt to the changing needs of the business while meeting deadlines and providing high quality work and service level Strong leadership skills with the ability to lead/influence a successful team or project Research and analyze information to make advanced employee relations decisions and recommendations Proficient in Microsoft Office applications Travel to CDW locations as needed Pay range: $ 88,000 - $ 122,400 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .
12/10/2025
Full time
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It s why we re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we re headed. We re proud to share our story and Make Amazing Happen at CDW. Job Summary The Sr CWS (HR) Business Partner is an integral part of the Coworker Success (HR) organization as well as an indispensable strategic partner to the business unit it supports. As a Sr Business Partner, you are seen as a trusted advisor and an extension of the leadership team within your business client group. Business Leaders call on you to help think through their most difficult and strategic talent challenges. Simply put, Business Partners are the bridge between talent and strategy. In this role, you will have the chance to leverage your HR expertise across our organization, translating global programs into impactful local and business oriented solutions. Senior leaders seek out your guidance on how to assess, motivate and reward their teams, as well as come to you as a trusted advisor and partner to link talent strategy to our business outcomes. You will also act as a peer leader and a CWS subject matter expert. This role s success depends on the ability to build trusting and collaborative relationships with all areas of CWS and the business units you support. The capability to influence leaders and navigate complexity is critical in this role, along with balancing day-to-day tasks while executing a long-term talent roadmap. In this role, you will serve as a talent advocate, cultural ambassador innovator and leadership consultant. What you'll do Proactively engage and consult with business leaders to provide relevant, credible guidance to build talent solutions to drive business outcomes. Proactively provide support and resources to current and new senior leaders. Connect regularly with new leaders to provide key perspective, guidance, and connections to enable their success. Recommend solutions, participate and support organization change initiatives. Provide strategy recommendations, help execute and drive change adoption. Anticipate coworker risk assessments, recommend collateral and comms plan creation, own delivery & execution, & maintenance/continuation. Collaborate with leaders to assess talent and org synergies. Execute on integration steps. Participate in and act as stakeholder in organizational design conversations with the business, provide recommendations and help execute from a people standpoint. Evaluate needs with functional leaders, provide input and perspective based on expertise to navigate and guide job creation. Knows when and how to pull in the appropriate resources/stakeholders. Identify, create, and facilitate talent management strategies at the function level. Collaborate and advise on succession/workforce planning conversations and tactical execution. Build and care for successful working relationships with Centers of Excellence (COE). Provide base level guidance and introductions to COE stakeholders as relevant to director+. Act as partner and support successful execution of COE requests. Identify strategic support needed for key initiatives within the business (i.e. training on PIPs, compensation modeling, etc.). Support and facilitate packaging of feedback and resolution between the business and COEs. Partner with COEs to enable leaders & coworkers with proper resources & contacts to complete successful programs, such as Performance and Talent Reviews, Engagement Surveys, and other HR-led initiatives/programs. Serve as point of contact/lead liaison for assigned key cyclical initiatives by leadership. Drive engagement where appropriate of key strategic programs as assigned or outlined by leadership. What we expect of you Bachelor s degree and 5 years experience in HR with increasing levels of scope and complexity OR Master s degree and 3 years experience in HR with increasing levels of scope and complexity OR 9 years experience in HR with increasing levels of scope and complexity without a degree Experience working closely alongside, influencing, and supporting senior leaders in an organization Demonstrated ability to effectively coach and guide senior leaders on complex talent strategies and needs Excellent verbal and written communication skills with the ability to communicate effectively and in a constructive, professional manner with stakeholders at all levels Proven track record of strong interpersonal skills and good judgment to manage sensitive and confidential matters Exceptional navigation through conflict resolution and problem-solving skills Demonstrated business acumen, including thorough understanding of business dependencies and cross functional collaboration Project management skills Demonstrated ability to balance competing priorities/projects with the ability to adapt to the changing needs of the business while meeting deadlines and providing high quality work and service level Strong leadership skills with the ability to lead/influence a successful team or project Research and analyze information to make advanced employee relations decisions and recommendations Proficient in Microsoft Office applications Travel to CDW locations as needed Pay range: $ 88,000 - $ 122,400 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It s why we re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we re headed. We re proud to share our story and Make Amazing Happen at CDW. Job Summary The Sr CWS (HR) Business Partner is an integral part of the Coworker Success (HR) organization as well as an indispensable strategic partner to the business unit it supports. As a Sr Business Partner, you are seen as a trusted advisor and an extension of the leadership team within your business client group. Business Leaders call on you to help think through their most difficult and strategic talent challenges. Simply put, Business Partners are the bridge between talent and strategy. In this role, you will have the chance to leverage your HR expertise across our organization, translating global programs into impactful local and business oriented solutions. Senior leaders seek out your guidance on how to assess, motivate and reward their teams, as well as come to you as a trusted advisor and partner to link talent strategy to our business outcomes. You will also act as a peer leader and a CWS subject matter expert. This role s success depends on the ability to build trusting and collaborative relationships with all areas of CWS and the business units you support. The capability to influence leaders and navigate complexity is critical in this role, along with balancing day-to-day tasks while executing a long-term talent roadmap. In this role, you will serve as a talent advocate, cultural ambassador innovator and leadership consultant. What you'll do Proactively engage and consult with business leaders to provide relevant, credible guidance to build talent solutions to drive business outcomes. Proactively provide support and resources to current and new senior leaders. Connect regularly with new leaders to provide key perspective, guidance, and connections to enable their success. Recommend solutions, participate and support organization change initiatives. Provide strategy recommendations, help execute and drive change adoption. Anticipate coworker risk assessments, recommend collateral and comms plan creation, own delivery & execution, & maintenance/continuation. Collaborate with leaders to assess talent and org synergies. Execute on integration steps. Participate in and act as stakeholder in organizational design conversations with the business, provide recommendations and help execute from a people standpoint. Evaluate needs with functional leaders, provide input and perspective based on expertise to navigate and guide job creation. Knows when and how to pull in the appropriate resources/stakeholders. Identify, create, and facilitate talent management strategies at the function level. Collaborate and advise on succession/workforce planning conversations and tactical execution. Build and care for successful working relationships with Centers of Excellence (COE). Provide base level guidance and introductions to COE stakeholders as relevant to director+. Act as partner and support successful execution of COE requests. Identify strategic support needed for key initiatives within the business (i.e. training on PIPs, compensation modeling, etc.). Support and facilitate packaging of feedback and resolution between the business and COEs. Partner with COEs to enable leaders & coworkers with proper resources & contacts to complete successful programs, such as Performance and Talent Reviews, Engagement Surveys, and other HR-led initiatives/programs. Serve as point of contact/lead liaison for assigned key cyclical initiatives by leadership. Drive engagement where appropriate of key strategic programs as assigned or outlined by leadership. What we expect of you Bachelor s degree and 5 years experience in HR with increasing levels of scope and complexity OR Master s degree and 3 years experience in HR with increasing levels of scope and complexity OR 9 years experience in HR with increasing levels of scope and complexity without a degree Experience working closely alongside, influencing, and supporting senior leaders in an organization Demonstrated ability to effectively coach and guide senior leaders on complex talent strategies and needs Excellent verbal and written communication skills with the ability to communicate effectively and in a constructive, professional manner with stakeholders at all levels Proven track record of strong interpersonal skills and good judgment to manage sensitive and confidential matters Exceptional navigation through conflict resolution and problem-solving skills Demonstrated business acumen, including thorough understanding of business dependencies and cross functional collaboration Project management skills Demonstrated ability to balance competing priorities/projects with the ability to adapt to the changing needs of the business while meeting deadlines and providing high quality work and service level Strong leadership skills with the ability to lead/influence a successful team or project Research and analyze information to make advanced employee relations decisions and recommendations Proficient in Microsoft Office applications Travel to CDW locations as needed Pay range: $ 88,000 - $ 122,400 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .
12/10/2025
Full time
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It s why we re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we re headed. We re proud to share our story and Make Amazing Happen at CDW. Job Summary The Sr CWS (HR) Business Partner is an integral part of the Coworker Success (HR) organization as well as an indispensable strategic partner to the business unit it supports. As a Sr Business Partner, you are seen as a trusted advisor and an extension of the leadership team within your business client group. Business Leaders call on you to help think through their most difficult and strategic talent challenges. Simply put, Business Partners are the bridge between talent and strategy. In this role, you will have the chance to leverage your HR expertise across our organization, translating global programs into impactful local and business oriented solutions. Senior leaders seek out your guidance on how to assess, motivate and reward their teams, as well as come to you as a trusted advisor and partner to link talent strategy to our business outcomes. You will also act as a peer leader and a CWS subject matter expert. This role s success depends on the ability to build trusting and collaborative relationships with all areas of CWS and the business units you support. The capability to influence leaders and navigate complexity is critical in this role, along with balancing day-to-day tasks while executing a long-term talent roadmap. In this role, you will serve as a talent advocate, cultural ambassador innovator and leadership consultant. What you'll do Proactively engage and consult with business leaders to provide relevant, credible guidance to build talent solutions to drive business outcomes. Proactively provide support and resources to current and new senior leaders. Connect regularly with new leaders to provide key perspective, guidance, and connections to enable their success. Recommend solutions, participate and support organization change initiatives. Provide strategy recommendations, help execute and drive change adoption. Anticipate coworker risk assessments, recommend collateral and comms plan creation, own delivery & execution, & maintenance/continuation. Collaborate with leaders to assess talent and org synergies. Execute on integration steps. Participate in and act as stakeholder in organizational design conversations with the business, provide recommendations and help execute from a people standpoint. Evaluate needs with functional leaders, provide input and perspective based on expertise to navigate and guide job creation. Knows when and how to pull in the appropriate resources/stakeholders. Identify, create, and facilitate talent management strategies at the function level. Collaborate and advise on succession/workforce planning conversations and tactical execution. Build and care for successful working relationships with Centers of Excellence (COE). Provide base level guidance and introductions to COE stakeholders as relevant to director+. Act as partner and support successful execution of COE requests. Identify strategic support needed for key initiatives within the business (i.e. training on PIPs, compensation modeling, etc.). Support and facilitate packaging of feedback and resolution between the business and COEs. Partner with COEs to enable leaders & coworkers with proper resources & contacts to complete successful programs, such as Performance and Talent Reviews, Engagement Surveys, and other HR-led initiatives/programs. Serve as point of contact/lead liaison for assigned key cyclical initiatives by leadership. Drive engagement where appropriate of key strategic programs as assigned or outlined by leadership. What we expect of you Bachelor s degree and 5 years experience in HR with increasing levels of scope and complexity OR Master s degree and 3 years experience in HR with increasing levels of scope and complexity OR 9 years experience in HR with increasing levels of scope and complexity without a degree Experience working closely alongside, influencing, and supporting senior leaders in an organization Demonstrated ability to effectively coach and guide senior leaders on complex talent strategies and needs Excellent verbal and written communication skills with the ability to communicate effectively and in a constructive, professional manner with stakeholders at all levels Proven track record of strong interpersonal skills and good judgment to manage sensitive and confidential matters Exceptional navigation through conflict resolution and problem-solving skills Demonstrated business acumen, including thorough understanding of business dependencies and cross functional collaboration Project management skills Demonstrated ability to balance competing priorities/projects with the ability to adapt to the changing needs of the business while meeting deadlines and providing high quality work and service level Strong leadership skills with the ability to lead/influence a successful team or project Research and analyze information to make advanced employee relations decisions and recommendations Proficient in Microsoft Office applications Travel to CDW locations as needed Pay range: $ 88,000 - $ 122,400 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .
Life Insurance Signature / Authority Limits 1M Signature / 5M Authority. PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE. PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE. Job Summary Builds relationships with Financial Advisors and internal partners. Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met. Primary Duties & Responsibilities: Field & Client Experience Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business. Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal Responsible for prescreen inquiries. Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed. Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes. Develops and demonstrates change agility while maintaining mortality and morbidity expectations. Demonstrates continuous learning through the early adoption of new ways of underwriting. Develops proficiency with Reinsurance programs and determining where to best place a case. Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made. Provides active case and requirement management and provides customized service with guidance. Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement. Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers. Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance. Discusses cases with peer reviewers with medical and technical staff, as needed. Understands and meets all quality, service, and production goals . Solves issues & escalations, with guidance as needed. Partners with Underwriting Support for case management Cross-functional leadership May serve as underwriting representative for improvement in product process w/collaboration w/functional partners. Participates in other projects as needed. Qualifications A bachelor's degree or equivalent combination of education and experience is preferred. 1.5 years of traditional underwriting experience. Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules. Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness. Proficient in computer skills and using various software packages. Ability to work accurately while maintaining speed and flexibility in a team and independent production environment. Highly organized with the ability to establish priorities and meet deadlines. Displays agility to manage multiple tasks and adapt in a changing work environment. or LI-Hybrid Compensation Range: Pay Range - Start: $60,340.00 Pay Range - End: $112,060.00 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Information Gathering (NM) - Intermediate, Underwriting Practices (NM) - Intermediate, Information Optimization (NM) - Intermediate, Technology Adaptation (NM) - Intermediate (Inactive), Insurance Acumen (NM) - Intermediate, Underwriting Ecosystem (NM) - Intermediate, Mortality, Morbidity, & Risk Analysis (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Learning Agility (NM) - Intermediate (Inactive), Adaptive Communication (NM) - Intermediate, Reasoning (NM) - Intermediate, Negotiation & Managing Objection (NM) - Intermediate, Decision Making (NM) - Intermediate, Consulting (NM) - Advanced, Attention to Detail (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Customer Support (NM) - Intermediate, Data Application (NM) - Intermediate FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
12/10/2025
Full time
Life Insurance Signature / Authority Limits 1M Signature / 5M Authority. PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE. PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE. Job Summary Builds relationships with Financial Advisors and internal partners. Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met. Primary Duties & Responsibilities: Field & Client Experience Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business. Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal Responsible for prescreen inquiries. Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed. Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes. Develops and demonstrates change agility while maintaining mortality and morbidity expectations. Demonstrates continuous learning through the early adoption of new ways of underwriting. Develops proficiency with Reinsurance programs and determining where to best place a case. Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made. Provides active case and requirement management and provides customized service with guidance. Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement. Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers. Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance. Discusses cases with peer reviewers with medical and technical staff, as needed. Understands and meets all quality, service, and production goals . Solves issues & escalations, with guidance as needed. Partners with Underwriting Support for case management Cross-functional leadership May serve as underwriting representative for improvement in product process w/collaboration w/functional partners. Participates in other projects as needed. Qualifications A bachelor's degree or equivalent combination of education and experience is preferred. 1.5 years of traditional underwriting experience. Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules. Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness. Proficient in computer skills and using various software packages. Ability to work accurately while maintaining speed and flexibility in a team and independent production environment. Highly organized with the ability to establish priorities and meet deadlines. Displays agility to manage multiple tasks and adapt in a changing work environment. or LI-Hybrid Compensation Range: Pay Range - Start: $60,340.00 Pay Range - End: $112,060.00 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Information Gathering (NM) - Intermediate, Underwriting Practices (NM) - Intermediate, Information Optimization (NM) - Intermediate, Technology Adaptation (NM) - Intermediate (Inactive), Insurance Acumen (NM) - Intermediate, Underwriting Ecosystem (NM) - Intermediate, Mortality, Morbidity, & Risk Analysis (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Learning Agility (NM) - Intermediate (Inactive), Adaptive Communication (NM) - Intermediate, Reasoning (NM) - Intermediate, Negotiation & Managing Objection (NM) - Intermediate, Decision Making (NM) - Intermediate, Consulting (NM) - Advanced, Attention to Detail (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Customer Support (NM) - Intermediate, Data Application (NM) - Intermediate FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It s why we re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we re headed. We re proud to share our story and Make Amazing Happen at CDW. Job Summary The Sr CWS (HR) Business Partner is an integral part of the Coworker Success (HR) organization as well as an indispensable strategic partner to the business unit it supports. As a Sr Business Partner, you are seen as a trusted advisor and an extension of the leadership team within your business client group. Business Leaders call on you to help think through their most difficult and strategic talent challenges. Simply put, Business Partners are the bridge between talent and strategy. In this role, you will have the chance to leverage your HR expertise across our organization, translating global programs into impactful local and business oriented solutions. Senior leaders seek out your guidance on how to assess, motivate and reward their teams, as well as come to you as a trusted advisor and partner to link talent strategy to our business outcomes. You will also act as a peer leader and a CWS subject matter expert. This role s success depends on the ability to build trusting and collaborative relationships with all areas of CWS and the business units you support. The capability to influence leaders and navigate complexity is critical in this role, along with balancing day-to-day tasks while executing a long-term talent roadmap. In this role, you will serve as a talent advocate, cultural ambassador innovator and leadership consultant. What you'll do Proactively engage and consult with business leaders to provide relevant, credible guidance to build talent solutions to drive business outcomes. Proactively provide support and resources to current and new senior leaders. Connect regularly with new leaders to provide key perspective, guidance, and connections to enable their success. Recommend solutions, participate and support organization change initiatives. Provide strategy recommendations, help execute and drive change adoption. Anticipate coworker risk assessments, recommend collateral and comms plan creation, own delivery & execution, & maintenance/continuation. Collaborate with leaders to assess talent and org synergies. Execute on integration steps. Participate in and act as stakeholder in organizational design conversations with the business, provide recommendations and help execute from a people standpoint. Evaluate needs with functional leaders, provide input and perspective based on expertise to navigate and guide job creation. Knows when and how to pull in the appropriate resources/stakeholders. Identify, create, and facilitate talent management strategies at the function level. Collaborate and advise on succession/workforce planning conversations and tactical execution. Build and care for successful working relationships with Centers of Excellence (COE). Provide base level guidance and introductions to COE stakeholders as relevant to director+. Act as partner and support successful execution of COE requests. Identify strategic support needed for key initiatives within the business (i.e. training on PIPs, compensation modeling, etc.). Support and facilitate packaging of feedback and resolution between the business and COEs. Partner with COEs to enable leaders & coworkers with proper resources & contacts to complete successful programs, such as Performance and Talent Reviews, Engagement Surveys, and other HR-led initiatives/programs. Serve as point of contact/lead liaison for assigned key cyclical initiatives by leadership. Drive engagement where appropriate of key strategic programs as assigned or outlined by leadership. What we expect of you Bachelor s degree and 5 years experience in HR with increasing levels of scope and complexity OR Master s degree and 3 years experience in HR with increasing levels of scope and complexity OR 9 years experience in HR with increasing levels of scope and complexity without a degree Experience working closely alongside, influencing, and supporting senior leaders in an organization Demonstrated ability to effectively coach and guide senior leaders on complex talent strategies and needs Excellent verbal and written communication skills with the ability to communicate effectively and in a constructive, professional manner with stakeholders at all levels Proven track record of strong interpersonal skills and good judgment to manage sensitive and confidential matters Exceptional navigation through conflict resolution and problem-solving skills Demonstrated business acumen, including thorough understanding of business dependencies and cross functional collaboration Project management skills Demonstrated ability to balance competing priorities/projects with the ability to adapt to the changing needs of the business while meeting deadlines and providing high quality work and service level Strong leadership skills with the ability to lead/influence a successful team or project Research and analyze information to make advanced employee relations decisions and recommendations Proficient in Microsoft Office applications Travel to CDW locations as needed Pay range: $ 88,000 - $ 122,400 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .
12/10/2025
Full time
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It s why we re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we re headed. We re proud to share our story and Make Amazing Happen at CDW. Job Summary The Sr CWS (HR) Business Partner is an integral part of the Coworker Success (HR) organization as well as an indispensable strategic partner to the business unit it supports. As a Sr Business Partner, you are seen as a trusted advisor and an extension of the leadership team within your business client group. Business Leaders call on you to help think through their most difficult and strategic talent challenges. Simply put, Business Partners are the bridge between talent and strategy. In this role, you will have the chance to leverage your HR expertise across our organization, translating global programs into impactful local and business oriented solutions. Senior leaders seek out your guidance on how to assess, motivate and reward their teams, as well as come to you as a trusted advisor and partner to link talent strategy to our business outcomes. You will also act as a peer leader and a CWS subject matter expert. This role s success depends on the ability to build trusting and collaborative relationships with all areas of CWS and the business units you support. The capability to influence leaders and navigate complexity is critical in this role, along with balancing day-to-day tasks while executing a long-term talent roadmap. In this role, you will serve as a talent advocate, cultural ambassador innovator and leadership consultant. What you'll do Proactively engage and consult with business leaders to provide relevant, credible guidance to build talent solutions to drive business outcomes. Proactively provide support and resources to current and new senior leaders. Connect regularly with new leaders to provide key perspective, guidance, and connections to enable their success. Recommend solutions, participate and support organization change initiatives. Provide strategy recommendations, help execute and drive change adoption. Anticipate coworker risk assessments, recommend collateral and comms plan creation, own delivery & execution, & maintenance/continuation. Collaborate with leaders to assess talent and org synergies. Execute on integration steps. Participate in and act as stakeholder in organizational design conversations with the business, provide recommendations and help execute from a people standpoint. Evaluate needs with functional leaders, provide input and perspective based on expertise to navigate and guide job creation. Knows when and how to pull in the appropriate resources/stakeholders. Identify, create, and facilitate talent management strategies at the function level. Collaborate and advise on succession/workforce planning conversations and tactical execution. Build and care for successful working relationships with Centers of Excellence (COE). Provide base level guidance and introductions to COE stakeholders as relevant to director+. Act as partner and support successful execution of COE requests. Identify strategic support needed for key initiatives within the business (i.e. training on PIPs, compensation modeling, etc.). Support and facilitate packaging of feedback and resolution between the business and COEs. Partner with COEs to enable leaders & coworkers with proper resources & contacts to complete successful programs, such as Performance and Talent Reviews, Engagement Surveys, and other HR-led initiatives/programs. Serve as point of contact/lead liaison for assigned key cyclical initiatives by leadership. Drive engagement where appropriate of key strategic programs as assigned or outlined by leadership. What we expect of you Bachelor s degree and 5 years experience in HR with increasing levels of scope and complexity OR Master s degree and 3 years experience in HR with increasing levels of scope and complexity OR 9 years experience in HR with increasing levels of scope and complexity without a degree Experience working closely alongside, influencing, and supporting senior leaders in an organization Demonstrated ability to effectively coach and guide senior leaders on complex talent strategies and needs Excellent verbal and written communication skills with the ability to communicate effectively and in a constructive, professional manner with stakeholders at all levels Proven track record of strong interpersonal skills and good judgment to manage sensitive and confidential matters Exceptional navigation through conflict resolution and problem-solving skills Demonstrated business acumen, including thorough understanding of business dependencies and cross functional collaboration Project management skills Demonstrated ability to balance competing priorities/projects with the ability to adapt to the changing needs of the business while meeting deadlines and providing high quality work and service level Strong leadership skills with the ability to lead/influence a successful team or project Research and analyze information to make advanced employee relations decisions and recommendations Proficient in Microsoft Office applications Travel to CDW locations as needed Pay range: $ 88,000 - $ 122,400 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .
The hourly range for this position is $13.25 to $14.00/hour . This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status .
12/10/2025
Full time
The hourly range for this position is $13.25 to $14.00/hour . This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status .
Overview: Directly responsible for all aspects of operations at the resort: day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the hotels management team and overall targets: guest satisfaction, employee retention, revenue goals, and profitability. An ambassador for the hotel brand and management properties. Responsibilities: Oversee the operations functions of the hotel, as per the Organizational chart. Resort maintenance, housekeeping, front office, & events. Ensure full compliance of operating controls, SOP's, policies, procedures and service standards on day-to-day basis. Lead all key property issues including capital projects, customer service and refurbishment. Handling all guest and employee complaints and oversee the service recovery procedures. Provide effective leadership to team members. Communicate with the public, customers, employees, vendors, and local authority with tact and courtesy. Plan and organize the work of others. Ensure good safety practices. Establish and maintain applicable preventive maintenance programs to protect the physical assets of the hotel. Ensure uniform standards. Responsible for the preparation, presentation and subsequent achievements of the hotels annual Operating budget, capital budget, and revenue budget, and all other refurbishment expenses. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are reached. Deliver hotel budget goals with short & long-term strategic goals for the property. Developing improvement actions to carry out costs savings. Develop and deliver weekly/monthly/annually financial outlooks and targets. Draw up plans and budget for management property owner's annual financial outlooks and overhead costs. Procurement of operating supplies, equipment and 3 rd party contract vendors for essential equipment and services. Accounts payables/receivables and purchasing/receiving. Labor forecasting and tracking. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. Liaise to/from staff and the corporate offices; liaise to/from resort and park operating departments. Effective and responsive communication with local public affairs offices and local business owners. Inspection and approval of public and guest communications via online, review responses and social media and marketing campaigns. Directly oversees and maintains an active human resource function. Interviewing, hiring and maintaining staffing levels; management, mid-management and line level. Developing training manuals and assisting in training of all new hired team members, and continued education for existing staff. Conducting all HR related items with/for employees with the assistance of the HR department; counselling's, terminations. Scheduling of all staff, employees, and payroll approvals. Employee motivation, evaluations, training, development, wages, benefits, and compliance with established labor regulations. Attend unemployment hearings. Directly oversee all Guest Reviews and Responses. Daily tracking of all incoming guest reviews and questions via online formatting and systems; OTA, TripAdvisor, Google Reviews, Expedia, etc. Speaking with and/or emailing all upset guests ensuring quick and satisfactory solutions. Tracking all guest resolutions. Maintains an appropriate level of community public affairs involvement. Develops and establishes relationships with local vendors/business owners and the procurement of local attraction and activities for hotel guests such as consignment ticket sales, special offers, group discounts, and concierge services. Attend local CVB, Chamber and DTA association meetings and functions. Directly oversee all administrative duties of the Resort. Development and Implementation of all policies & procedures and training manuals. Create and write policies, procedures and training programs and manuals. Daily, weekly, monthly reporting. Completes audits on employee's daily deposits & shift reports, cash handling and credit card policies. Ensures employees are in keeping with all PCI compliances. Proper par levels on all stationary, linen, terry, condominium stock, and maintenance stock items. Comprehensive filing and tracking systems. Monitor daily administrative functions; reporting, group blocks, writing group contracts, group lead delegations. Setting monthly and annual KPI goals for both agents and overall dept. Qualifications: Qualifications: Excellent revenue management skills with experience of budgets, P&L's and forecasting. Highly focused, excellent communication skills, motivated and professional in appearance and presentation. Extensive computer knowledge in various systems, HR/Payroll systems, work orders, JD Edwards, MS office, PMS's, CRM's, excel, word, hotel key systems, and POS systems. 5+ years of experience Must be able to read and write. Must be at least 18 years old. Valid Drivers License required Bachelor's Degree in management, recreation, hospitality, or related field
12/10/2025
Full time
Overview: Directly responsible for all aspects of operations at the resort: day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the hotels management team and overall targets: guest satisfaction, employee retention, revenue goals, and profitability. An ambassador for the hotel brand and management properties. Responsibilities: Oversee the operations functions of the hotel, as per the Organizational chart. Resort maintenance, housekeeping, front office, & events. Ensure full compliance of operating controls, SOP's, policies, procedures and service standards on day-to-day basis. Lead all key property issues including capital projects, customer service and refurbishment. Handling all guest and employee complaints and oversee the service recovery procedures. Provide effective leadership to team members. Communicate with the public, customers, employees, vendors, and local authority with tact and courtesy. Plan and organize the work of others. Ensure good safety practices. Establish and maintain applicable preventive maintenance programs to protect the physical assets of the hotel. Ensure uniform standards. Responsible for the preparation, presentation and subsequent achievements of the hotels annual Operating budget, capital budget, and revenue budget, and all other refurbishment expenses. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are reached. Deliver hotel budget goals with short & long-term strategic goals for the property. Developing improvement actions to carry out costs savings. Develop and deliver weekly/monthly/annually financial outlooks and targets. Draw up plans and budget for management property owner's annual financial outlooks and overhead costs. Procurement of operating supplies, equipment and 3 rd party contract vendors for essential equipment and services. Accounts payables/receivables and purchasing/receiving. Labor forecasting and tracking. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. Liaise to/from staff and the corporate offices; liaise to/from resort and park operating departments. Effective and responsive communication with local public affairs offices and local business owners. Inspection and approval of public and guest communications via online, review responses and social media and marketing campaigns. Directly oversees and maintains an active human resource function. Interviewing, hiring and maintaining staffing levels; management, mid-management and line level. Developing training manuals and assisting in training of all new hired team members, and continued education for existing staff. Conducting all HR related items with/for employees with the assistance of the HR department; counselling's, terminations. Scheduling of all staff, employees, and payroll approvals. Employee motivation, evaluations, training, development, wages, benefits, and compliance with established labor regulations. Attend unemployment hearings. Directly oversee all Guest Reviews and Responses. Daily tracking of all incoming guest reviews and questions via online formatting and systems; OTA, TripAdvisor, Google Reviews, Expedia, etc. Speaking with and/or emailing all upset guests ensuring quick and satisfactory solutions. Tracking all guest resolutions. Maintains an appropriate level of community public affairs involvement. Develops and establishes relationships with local vendors/business owners and the procurement of local attraction and activities for hotel guests such as consignment ticket sales, special offers, group discounts, and concierge services. Attend local CVB, Chamber and DTA association meetings and functions. Directly oversee all administrative duties of the Resort. Development and Implementation of all policies & procedures and training manuals. Create and write policies, procedures and training programs and manuals. Daily, weekly, monthly reporting. Completes audits on employee's daily deposits & shift reports, cash handling and credit card policies. Ensures employees are in keeping with all PCI compliances. Proper par levels on all stationary, linen, terry, condominium stock, and maintenance stock items. Comprehensive filing and tracking systems. Monitor daily administrative functions; reporting, group blocks, writing group contracts, group lead delegations. Setting monthly and annual KPI goals for both agents and overall dept. Qualifications: Qualifications: Excellent revenue management skills with experience of budgets, P&L's and forecasting. Highly focused, excellent communication skills, motivated and professional in appearance and presentation. Extensive computer knowledge in various systems, HR/Payroll systems, work orders, JD Edwards, MS office, PMS's, CRM's, excel, word, hotel key systems, and POS systems. 5+ years of experience Must be able to read and write. Must be at least 18 years old. Valid Drivers License required Bachelor's Degree in management, recreation, hospitality, or related field
Overview: Directly responsible for all aspects of operations at the resort: day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the hotels management team and overall targets: guest satisfaction, employee retention, revenue goals, and profitability. An ambassador for the hotel brand and management properties. Responsibilities: Oversee the operations functions of the hotel, as per the Organizational chart. Resort maintenance, housekeeping, front office, & events. Ensure full compliance of operating controls, SOP's, policies, procedures and service standards on day-to-day basis. Lead all key property issues including capital projects, customer service and refurbishment. Handling all guest and employee complaints and oversee the service recovery procedures. Provide effective leadership to team members. Communicate with the public, customers, employees, vendors, and local authority with tact and courtesy. Plan and organize the work of others. Ensure good safety practices. Establish and maintain applicable preventive maintenance programs to protect the physical assets of the hotel. Ensure uniform standards. Responsible for the preparation, presentation and subsequent achievements of the hotels annual Operating budget, capital budget, and revenue budget, and all other refurbishment expenses. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are reached. Deliver hotel budget goals with short & long-term strategic goals for the property. Developing improvement actions to carry out costs savings. Develop and deliver weekly/monthly/annually financial outlooks and targets. Draw up plans and budget for management property owner's annual financial outlooks and overhead costs. Procurement of operating supplies, equipment and 3 rd party contract vendors for essential equipment and services. Accounts payables/receivables and purchasing/receiving. Labor forecasting and tracking. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. Liaise to/from staff and the corporate offices; liaise to/from resort and park operating departments. Effective and responsive communication with local public affairs offices and local business owners. Inspection and approval of public and guest communications via online, review responses and social media and marketing campaigns. Directly oversees and maintains an active human resource function. Interviewing, hiring and maintaining staffing levels; management, mid-management and line level. Developing training manuals and assisting in training of all new hired team members, and continued education for existing staff. Conducting all HR related items with/for employees with the assistance of the HR department; counselling's, terminations. Scheduling of all staff, employees, and payroll approvals. Employee motivation, evaluations, training, development, wages, benefits, and compliance with established labor regulations. Attend unemployment hearings. Directly oversee all Guest Reviews and Responses. Daily tracking of all incoming guest reviews and questions via online formatting and systems; OTA, TripAdvisor, Google Reviews, Expedia, etc. Speaking with and/or emailing all upset guests ensuring quick and satisfactory solutions. Tracking all guest resolutions. Maintains an appropriate level of community public affairs involvement. Develops and establishes relationships with local vendors/business owners and the procurement of local attraction and activities for hotel guests such as consignment ticket sales, special offers, group discounts, and concierge services. Attend local CVB, Chamber and DTA association meetings and functions. Directly oversee all administrative duties of the Resort. Development and Implementation of all policies & procedures and training manuals. Create and write policies, procedures and training programs and manuals. Daily, weekly, monthly reporting. Completes audits on employee's daily deposits & shift reports, cash handling and credit card policies. Ensures employees are in keeping with all PCI compliances. Proper par levels on all stationary, linen, terry, condominium stock, and maintenance stock items. Comprehensive filing and tracking systems. Monitor daily administrative functions; reporting, group blocks, writing group contracts, group lead delegations. Setting monthly and annual KPI goals for both agents and overall dept. Qualifications: Qualifications: Excellent revenue management skills with experience of budgets, P&L's and forecasting. Highly focused, excellent communication skills, motivated and professional in appearance and presentation. Extensive computer knowledge in various systems, HR/Payroll systems, work orders, JD Edwards, MS office, PMS's, CRM's, excel, word, hotel key systems, and POS systems. 5+ years of experience Must be able to read and write. Must be at least 18 years old. Valid Drivers License required Bachelor's Degree in management, recreation, hospitality, or related field
12/10/2025
Full time
Overview: Directly responsible for all aspects of operations at the resort: day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the hotels management team and overall targets: guest satisfaction, employee retention, revenue goals, and profitability. An ambassador for the hotel brand and management properties. Responsibilities: Oversee the operations functions of the hotel, as per the Organizational chart. Resort maintenance, housekeeping, front office, & events. Ensure full compliance of operating controls, SOP's, policies, procedures and service standards on day-to-day basis. Lead all key property issues including capital projects, customer service and refurbishment. Handling all guest and employee complaints and oversee the service recovery procedures. Provide effective leadership to team members. Communicate with the public, customers, employees, vendors, and local authority with tact and courtesy. Plan and organize the work of others. Ensure good safety practices. Establish and maintain applicable preventive maintenance programs to protect the physical assets of the hotel. Ensure uniform standards. Responsible for the preparation, presentation and subsequent achievements of the hotels annual Operating budget, capital budget, and revenue budget, and all other refurbishment expenses. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are reached. Deliver hotel budget goals with short & long-term strategic goals for the property. Developing improvement actions to carry out costs savings. Develop and deliver weekly/monthly/annually financial outlooks and targets. Draw up plans and budget for management property owner's annual financial outlooks and overhead costs. Procurement of operating supplies, equipment and 3 rd party contract vendors for essential equipment and services. Accounts payables/receivables and purchasing/receiving. Labor forecasting and tracking. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. Liaise to/from staff and the corporate offices; liaise to/from resort and park operating departments. Effective and responsive communication with local public affairs offices and local business owners. Inspection and approval of public and guest communications via online, review responses and social media and marketing campaigns. Directly oversees and maintains an active human resource function. Interviewing, hiring and maintaining staffing levels; management, mid-management and line level. Developing training manuals and assisting in training of all new hired team members, and continued education for existing staff. Conducting all HR related items with/for employees with the assistance of the HR department; counselling's, terminations. Scheduling of all staff, employees, and payroll approvals. Employee motivation, evaluations, training, development, wages, benefits, and compliance with established labor regulations. Attend unemployment hearings. Directly oversee all Guest Reviews and Responses. Daily tracking of all incoming guest reviews and questions via online formatting and systems; OTA, TripAdvisor, Google Reviews, Expedia, etc. Speaking with and/or emailing all upset guests ensuring quick and satisfactory solutions. Tracking all guest resolutions. Maintains an appropriate level of community public affairs involvement. Develops and establishes relationships with local vendors/business owners and the procurement of local attraction and activities for hotel guests such as consignment ticket sales, special offers, group discounts, and concierge services. Attend local CVB, Chamber and DTA association meetings and functions. Directly oversee all administrative duties of the Resort. Development and Implementation of all policies & procedures and training manuals. Create and write policies, procedures and training programs and manuals. Daily, weekly, monthly reporting. Completes audits on employee's daily deposits & shift reports, cash handling and credit card policies. Ensures employees are in keeping with all PCI compliances. Proper par levels on all stationary, linen, terry, condominium stock, and maintenance stock items. Comprehensive filing and tracking systems. Monitor daily administrative functions; reporting, group blocks, writing group contracts, group lead delegations. Setting monthly and annual KPI goals for both agents and overall dept. Qualifications: Qualifications: Excellent revenue management skills with experience of budgets, P&L's and forecasting. Highly focused, excellent communication skills, motivated and professional in appearance and presentation. Extensive computer knowledge in various systems, HR/Payroll systems, work orders, JD Edwards, MS office, PMS's, CRM's, excel, word, hotel key systems, and POS systems. 5+ years of experience Must be able to read and write. Must be at least 18 years old. Valid Drivers License required Bachelor's Degree in management, recreation, hospitality, or related field