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customer service rep work from home
Aulani, A Disney Resort & Spa
Vacation Advisor
Aulani, A Disney Resort & Spa Waipahu, Hawaii
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
12/11/2025
Full time
Vacation Advisor "We create happiness." That's our motto at Walt Disney Parks and Resorts, and it inspires everything we do. At Disney, you'll help bring the magic to life by enabling families to plan the trip of a lifetime. Imagine spending your day helping families from Japan plan unforgettable experiences at Disney destinations around the world - from our iconic Parks and Resorts in the U.S., Asia, and Europe, to magical voyages on Disney Cruise Line and Adventures by Disney trips across the globe. If you speak fluent Japanese and English, are comfortable working from home on a computer, and excel at building connections over the phone, this could be the perfect role for you. This position will report to the Member Services Manager. This position is based in Kapolei, Hawaii You Will: Provide information (via phone or email) to Japanese-speaking Disney Vacation Club Members about resorts, cruise ships, restaurants, and activities. Assist Members in planning customized trips that maximize their vacation time and resources. Maintain designated levels of service satisfaction while meeting required departmental metric expectations. Resolve Member concerns with empathy and efficiency to ensure magical experiences. Accurately document all interactions using multiple software applications. Offer expert advice on travel options and amenities across Disney destinations. Stay current on Disney products, news, and offerings to provide the most up-to-date information. Collaborate with other departments to ensure seamless service and Member satisfaction. Easily adapt to offering new products and services. Complete all required Company trainings and compliance courses. Occasionally support operations on-site at Aulani Resort for training or business needs. You Will Have: Fluency in both Japanese and English (speaking, reading, and writing). A high-speed internet connection and a private work environment at home (on the island of Oahu). Strong customer service and critical thinking skills, with the ability to make independent decisions in real time. Excellent verbal and written communication skills, with the ability to convey warmth and enthusiasm over phone and email. Availability to work "Japan hours" (2:00 p.m. - 10:00 p.m. Hawaii time), Monday-Friday, with flexibility for holidays. Proficiency in Microsoft Office Suite and the ability to navigate multiple applications and systems simultaneously. Strong typing skills and the ability to troubleshoot basic hardware or connectivity issues with limited support. Preferred Qualifications: 1+ year of experience in hospitality, travel, or a related customer-facing role. Experience in a call center or high-volume service environment. Familiarity with Disney Vacation Club products and services. Experience with standard office software and customer service platforms. Required Education: High school diploma or work equivalent. Additional Information: Benefits and Perks: Disney offers a comprehensive rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and unique extras that only Disney can provide. Learn more at Disney Careers . The pay rate for this role in Kapolei, Hawaii is $27.85 to $37.66 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
TurboTax
Remote Customer Care Associate
TurboTax Union City, New Jersey
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
TurboTax
Customer Service Representative - Work from Home
TurboTax Pueblo, Colorado
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Shift Manager - Customer Service Associate (Restaurant)
Pizza Hut - Prairie Du Chien Prairie Du Chien, Wisconsin
TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details
12/11/2025
Full time
TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details
TurboTax
Customer Service Representative - Work from Home
TurboTax St. Cloud, Minnesota
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
TurboTax
TurboTax (WFH) Customer Service (Flexible Hours)
TurboTax Jeffersonville, Indiana
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
TurboTax
Customer Service Representative - Work from Home
TurboTax West New York, New Jersey
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Network Deployment Lead, DCC Communities
Amazon Data Services, Inc. Mesa, Arizona
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Our team is growing and we are looking to hire a motivated Network Deployment Project Lead to join our growing Infrastructure Delivery team. The role encompasses end-to-end ownership of medium to large-scale Data Center cabling deployments including migrations, new sites, and new regions. Our ideal candidate is someone who enjoys working autonomously, is detail oriented, possesses strong written and verbal communication skills as well as being competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity. This position requires that you will work with minimum supervision to assist in the development of innovative ways to automate and scale our data center deployments as we expand. Key job responsibilities This role includes: • Initial cabling planning, installation, validation, and quality assessment. • Engaging external contractors including newly onboarded cabling vendors. • Planning and working with a wide range of project stakeholders to determine device and cabling requirements, scheduling resources to meet project timelines, engage external vendors, and continuous status reporting. • Installation of, racking and stacking networking devices, running and patching fiber cabling, and configuring devices using automation tools and the command line interface. • Validation, device troubleshooting and stress testing prior to capacity delivery. • Willingness to travel up to 50% including some local and international assignments throughout AMER. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. EEO/Accommodations AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting BASIC QUALIFICATIONS - 2+ years of vendor management experience - 2+ years of relevant work in a data center or other critical environment experience - 2+ years of data center engineering or operations experience PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/11/2025
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Our team is growing and we are looking to hire a motivated Network Deployment Project Lead to join our growing Infrastructure Delivery team. The role encompasses end-to-end ownership of medium to large-scale Data Center cabling deployments including migrations, new sites, and new regions. Our ideal candidate is someone who enjoys working autonomously, is detail oriented, possesses strong written and verbal communication skills as well as being competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity. This position requires that you will work with minimum supervision to assist in the development of innovative ways to automate and scale our data center deployments as we expand. Key job responsibilities This role includes: • Initial cabling planning, installation, validation, and quality assessment. • Engaging external contractors including newly onboarded cabling vendors. • Planning and working with a wide range of project stakeholders to determine device and cabling requirements, scheduling resources to meet project timelines, engage external vendors, and continuous status reporting. • Installation of, racking and stacking networking devices, running and patching fiber cabling, and configuring devices using automation tools and the command line interface. • Validation, device troubleshooting and stress testing prior to capacity delivery. • Willingness to travel up to 50% including some local and international assignments throughout AMER. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. EEO/Accommodations AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting BASIC QUALIFICATIONS - 2+ years of vendor management experience - 2+ years of relevant work in a data center or other critical environment experience - 2+ years of data center engineering or operations experience PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
TurboTax
TurboTax Online Customer Support Agent
TurboTax Charleston, South Carolina
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
TurboTax
Remote Customer Care Associate
TurboTax North Little Rock, Arkansas
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
TurboTax
TurboTax Virtual Customer Care Associate
TurboTax Wilmington, North Carolina
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Data Center Chief Engineer
Amazon Data Services, Inc. New Carlisle, Ohio
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. This position will work with the night teams to ensure training and drills are conducted and completed successfully, ensuring properly trained night staff. Key job responsibilities - Management and leadership of DCEO Engineering Team - Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance - Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors - Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc - Data Center capacity planning and reporting - May assist in the design and build out of new facilities - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Deliver quality service and ensure all customer demands are met - Responsible for asset and inventory management - Respond to out of hours emergency calls - first level escalation point for Data Center facilities related issues / failures - Primary oncall shift rotation- Training and development of EOTs including night shift personnel. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical). - 3+ years of electrical or mechanical experience. - 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience. PREFERRED QUALIFICATIONS - 4+ years of Data Center Engineering Experience. - Associates or Bachelor's Degree. - Experience leading a team. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/11/2025
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. This position will work with the night teams to ensure training and drills are conducted and completed successfully, ensuring properly trained night staff. Key job responsibilities - Management and leadership of DCEO Engineering Team - Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance - Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors - Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc - Data Center capacity planning and reporting - May assist in the design and build out of new facilities - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Deliver quality service and ensure all customer demands are met - Responsible for asset and inventory management - Respond to out of hours emergency calls - first level escalation point for Data Center facilities related issues / failures - Primary oncall shift rotation- Training and development of EOTs including night shift personnel. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical). - 3+ years of electrical or mechanical experience. - 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience. PREFERRED QUALIFICATIONS - 4+ years of Data Center Engineering Experience. - Associates or Bachelor's Degree. - Experience leading a team. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Experienced Diesel Mechanic
TruckPro LLC Cincinnati, Ohio
TruckPro is seeking a Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K with company match Paid Time Off NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license and/or CDL with good driving record TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. P hysical Requirements : These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities W ork Environment : The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
12/11/2025
Full time
TruckPro is seeking a Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K with company match Paid Time Off NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license and/or CDL with good driving record TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. P hysical Requirements : These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities W ork Environment : The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
Fresenius Medical Care
Student Social Work Clinical Placement
Fresenius Medical Care Demorest, Georgia
PURPOSE AND SCOPE: The student intern supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. The student intern functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed social worker in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP). DUTIES / ACTIVITIES: An integral part of Social Work education that promotes students' identification with the purposes, values and ethics of the profession; fosters the integration of empirical and practice-based knowledge; and promotes the development of professional competence (CSWE Educational Policy and Accreditation Standards). A minimum number of required field education hours are established by the CSWE. The social worker student/intern may under direct guidance of a Licensed Social Worker: CUSTOMER SERVICES: Responsible for driving the FMS culture through values and customer services standards. Accountable for outstanding customer service to all external and internal customers. Develops and maintains effective relationships through effective and timely communication. Takes initiative and action to respond, resolve, and follow up regarding customer services issues with all customers in a timely manner. PRINCIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE: Patient Assessment/Care Planning Counseling: As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FMS Ultra Care patient education programs, established social work theory and methods and quality of life measurement instruments as part of assessment and care planning to resolve barriers and meet patient treatment goals. Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need, treatment adherence, vocational/educational rehabilitation and/or quality of life. Provides supportive and goal directed counseling to patients who are seeking transplant. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. Will provide general information about Do Not Resuscitate Orders and Advanced Directives. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Provides usual care and/or Social Work Intensive to address non-adherence and quality of life concerns for all patients. Knowledgeable of and adheres to FMCNA Social Work Policy, including documentation. Patient Education: Assess patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team, if delegated by Clinical Manager. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviewed patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Insurance and Financial Assistance: Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Understands FMCNA financial policies and procedures as they related to patient services. Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services, how to resolve billing concerns, and understand financial responsibilities. Staff Related: Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Develops and provides training to staff pertaining to psychosocial topics as needed. Trains staff in Ultra Care Programs as needed. Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. EDUCATION: High School diploma or G.E.D. EXPERIENCE AND REQUIRED SKILLS: Preferred outstanding customer service to all external and internal customers. Possess the desire to deliver superior care to our patients and embrace Fresenius' mission and values. RELATIONSHIPS: The Intern cannot work under the supervision of a family member. The Intern cannot care for a patient who is a family member. If an Intern's family member is a patient at the facility in which they work, the Intern will be scheduled to work on days the patient is not in the facility or will be assigned to another patient. SUPERVISION: The Clinical Manager assigns and closely monitors all SW Intern assignments with direct supervision from a SWFI based on the agreed education plan. OTHER: Performs additional duties as assigned. Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
12/11/2025
Full time
PURPOSE AND SCOPE: The student intern supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. The student intern functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed social worker in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP). DUTIES / ACTIVITIES: An integral part of Social Work education that promotes students' identification with the purposes, values and ethics of the profession; fosters the integration of empirical and practice-based knowledge; and promotes the development of professional competence (CSWE Educational Policy and Accreditation Standards). A minimum number of required field education hours are established by the CSWE. The social worker student/intern may under direct guidance of a Licensed Social Worker: CUSTOMER SERVICES: Responsible for driving the FMS culture through values and customer services standards. Accountable for outstanding customer service to all external and internal customers. Develops and maintains effective relationships through effective and timely communication. Takes initiative and action to respond, resolve, and follow up regarding customer services issues with all customers in a timely manner. PRINCIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE: Patient Assessment/Care Planning Counseling: As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FMS Ultra Care patient education programs, established social work theory and methods and quality of life measurement instruments as part of assessment and care planning to resolve barriers and meet patient treatment goals. Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need, treatment adherence, vocational/educational rehabilitation and/or quality of life. Provides supportive and goal directed counseling to patients who are seeking transplant. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. Will provide general information about Do Not Resuscitate Orders and Advanced Directives. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Provides usual care and/or Social Work Intensive to address non-adherence and quality of life concerns for all patients. Knowledgeable of and adheres to FMCNA Social Work Policy, including documentation. Patient Education: Assess patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team, if delegated by Clinical Manager. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviewed patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Insurance and Financial Assistance: Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Understands FMCNA financial policies and procedures as they related to patient services. Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services, how to resolve billing concerns, and understand financial responsibilities. Staff Related: Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Develops and provides training to staff pertaining to psychosocial topics as needed. Trains staff in Ultra Care Programs as needed. Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. EDUCATION: High School diploma or G.E.D. EXPERIENCE AND REQUIRED SKILLS: Preferred outstanding customer service to all external and internal customers. Possess the desire to deliver superior care to our patients and embrace Fresenius' mission and values. RELATIONSHIPS: The Intern cannot work under the supervision of a family member. The Intern cannot care for a patient who is a family member. If an Intern's family member is a patient at the facility in which they work, the Intern will be scheduled to work on days the patient is not in the facility or will be assigned to another patient. SUPERVISION: The Clinical Manager assigns and closely monitors all SW Intern assignments with direct supervision from a SWFI based on the agreed education plan. OTHER: Performs additional duties as assigned. Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
TurboTax
TurboTax Virtual Customer Care Associate
TurboTax Athens, Georgia
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
DCO Manager, DCC Communities
Amazon Data Services, Inc. Hermiston, Oregon
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience A day in the life Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations team. AWS is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - High school or equivalent diploma, or Bachelor's degree - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - Experience in a 24x7 operational services or support environment - 2+ years of experience with Networking, or Computer hardware. PREFERRED QUALIFICATIONS - Knowledge of Linux or Unix systems administration - Experience in computer architecture, or experience with general troubleshooting/debugging of hardware - Experience with system management tools and client/server environments - Networking experience and knowledge of cabling best practices - Technical writing experience - Prior project management experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/11/2025
Full time
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and to make updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience A day in the life Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations team. AWS is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - High school or equivalent diploma, or Bachelor's degree - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - Experience in a 24x7 operational services or support environment - 2+ years of experience with Networking, or Computer hardware. PREFERRED QUALIFICATIONS - Knowledge of Linux or Unix systems administration - Experience in computer architecture, or experience with general troubleshooting/debugging of hardware - Experience with system management tools and client/server environments - Networking experience and knowledge of cabling best practices - Technical writing experience - Prior project management experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
TurboTax
TurboTax (WFH) Customer Service (Flexible Hours)
TurboTax Salt Lake City, Utah
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
TurboTax
Customer Service Representative - Work from Home
TurboTax Stillwater, Oklahoma
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
12/11/2025
Full time
Work from home with TurboTax Product Expert Get paid $18.50 per hour Get a $405 Certification bonus Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Travel Clinical Lab Scientist (CLS) - $1,733 to $1,992 per week in Spokane, WA
AlliedTravelNetwork Spokane, Washington
AlliedTravelNetwork is working with Fusion Medical Staffing to find a qualified CLS in Spokane, Washington, 99204! Pay Information $1,733 to $1,992 per week About The Position Travel Clinical Laboratory Scientist (CLS) - Generalist Company: Fusion Medical Staffing Location: Facility in Spokane, Washington Job Details Fusion Medical Staffing is seeking a skilled Clinical Laboratory Scientist (CLS) - Generalist for a 13-week travel assignment in Spokane, Washington. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: One year of recent experience as a Clinical Laboratory Scientist (CLS) required Valid license when needed in compliance with any state regulations Preferred Qualifications: National certification as a Medical Laboratory Scientist (MLS) by ASCP or equivalent such as AMT, AAB, HEW certifications Current BLS certification (AHA/ARC) Other certifications or licenses may be required for this position Summary: The Clinical Laboratory Scientist (CLS) is responsible for conducting and overseeing a wide range of laboratory tests across multiple disciplines, including chemistry, hematology, microbiology, immunology, and blood banking. This role ensures the accuracy and reliability of diagnostic results, participates in quality control and regulatory compliance, and plays a key role in laboratory management and policy development. CLS professionals work in hospitals, reference labs, and healthcare facilities, ensuring that laboratory operations meet state and federal regulations. Essential Work Functions: Perform complex laboratory tests and interpret results across various lab disciplines, such as blood bank Oversee and validate test results, troubleshoot discrepancies, and approve diagnostic reports before release Operate, calibrate, and maintain sophisticated lab instruments and automated analyzers Ensure compliance with AABB, CAP, CLIA, FDA, and other regulatory standards, actively preparing for audits and inspections Conduct advanced immunohematology testing, including antigen identification and antibody identification Develop and implement laboratory policies, procedures, and quality assurance programs Assist in training and mentoring lab staff Supervise lab personnel, assign workloads, and provide performance evaluations as needed Maintain accurate records of laboratory findings, quality control measures, and instrument maintenance Communicate critical results to physicians and healthcare providers in a timely manner Investigate transfusion reactions and other serologic discrepancies, providing timely and accurate reports Make technical decisions regarding specimen suitability, troubleshooting, and protocol modifications Perform other duties as assigned within the scope of practice Adhere to hospital safety protocols, infection control guidelines, and regulatory standards Required Essential Skills: Critical thinking, service excellence, and good interpersonal communication skills The ability to read, write, and communicate in the English language Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail Sensory - Must possess visual acuity and ability to effectively communicate Benefits Include: Highly competitive pay for travel professionals Comprehensive medical, dental, and vision insurance with first day coverage Paid Time Off (PTO) after 1560 hours Life and Short-term disability offered 401(k) matching Aggressive Refer-a-friend Bonus Program 24/7 recruiter support Reimbursement for licensure and CEUs Why Choose Fusion? At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you - that's why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we're here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel Clinical Laboratory Scientist (CLS) with Fusion Medical Staffing and join our mission to improve lives. Apply now! Fusion is an EOE/E-Verify Employer EXPPLAT About Fusion Medical Staffing Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and the benefits that travelers deserve. We pride ourselves on our communication skills, accurate job transparency, and traveler-first mentality. At Fusion, you can actually choose your own adventure! Fusion started staffing therapists in 2009, and has since expanded to specialties within the nursing, long-term care, home health, cath lab, laboratory, cardiopulmonary, and radiology fields. We continue to seek out the best talent in the healthcare industry. Our travelers provide the hands that help heal and save patients' lives, and they will continue to fill our client's facilities nationwide. Fusion is committed to transparency and putting our traveler's needs, wants, and preferences first; that means having our travelers be in the driver s seat of their own careers. When you put your trust in Fusion, we will help you excel in your career and expand your experience.
12/11/2025
Full time
AlliedTravelNetwork is working with Fusion Medical Staffing to find a qualified CLS in Spokane, Washington, 99204! Pay Information $1,733 to $1,992 per week About The Position Travel Clinical Laboratory Scientist (CLS) - Generalist Company: Fusion Medical Staffing Location: Facility in Spokane, Washington Job Details Fusion Medical Staffing is seeking a skilled Clinical Laboratory Scientist (CLS) - Generalist for a 13-week travel assignment in Spokane, Washington. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: One year of recent experience as a Clinical Laboratory Scientist (CLS) required Valid license when needed in compliance with any state regulations Preferred Qualifications: National certification as a Medical Laboratory Scientist (MLS) by ASCP or equivalent such as AMT, AAB, HEW certifications Current BLS certification (AHA/ARC) Other certifications or licenses may be required for this position Summary: The Clinical Laboratory Scientist (CLS) is responsible for conducting and overseeing a wide range of laboratory tests across multiple disciplines, including chemistry, hematology, microbiology, immunology, and blood banking. This role ensures the accuracy and reliability of diagnostic results, participates in quality control and regulatory compliance, and plays a key role in laboratory management and policy development. CLS professionals work in hospitals, reference labs, and healthcare facilities, ensuring that laboratory operations meet state and federal regulations. Essential Work Functions: Perform complex laboratory tests and interpret results across various lab disciplines, such as blood bank Oversee and validate test results, troubleshoot discrepancies, and approve diagnostic reports before release Operate, calibrate, and maintain sophisticated lab instruments and automated analyzers Ensure compliance with AABB, CAP, CLIA, FDA, and other regulatory standards, actively preparing for audits and inspections Conduct advanced immunohematology testing, including antigen identification and antibody identification Develop and implement laboratory policies, procedures, and quality assurance programs Assist in training and mentoring lab staff Supervise lab personnel, assign workloads, and provide performance evaluations as needed Maintain accurate records of laboratory findings, quality control measures, and instrument maintenance Communicate critical results to physicians and healthcare providers in a timely manner Investigate transfusion reactions and other serologic discrepancies, providing timely and accurate reports Make technical decisions regarding specimen suitability, troubleshooting, and protocol modifications Perform other duties as assigned within the scope of practice Adhere to hospital safety protocols, infection control guidelines, and regulatory standards Required Essential Skills: Critical thinking, service excellence, and good interpersonal communication skills The ability to read, write, and communicate in the English language Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail Sensory - Must possess visual acuity and ability to effectively communicate Benefits Include: Highly competitive pay for travel professionals Comprehensive medical, dental, and vision insurance with first day coverage Paid Time Off (PTO) after 1560 hours Life and Short-term disability offered 401(k) matching Aggressive Refer-a-friend Bonus Program 24/7 recruiter support Reimbursement for licensure and CEUs Why Choose Fusion? At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you - that's why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we're here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel Clinical Laboratory Scientist (CLS) with Fusion Medical Staffing and join our mission to improve lives. Apply now! Fusion is an EOE/E-Verify Employer EXPPLAT About Fusion Medical Staffing Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and the benefits that travelers deserve. We pride ourselves on our communication skills, accurate job transparency, and traveler-first mentality. At Fusion, you can actually choose your own adventure! Fusion started staffing therapists in 2009, and has since expanded to specialties within the nursing, long-term care, home health, cath lab, laboratory, cardiopulmonary, and radiology fields. We continue to seek out the best talent in the healthcare industry. Our travelers provide the hands that help heal and save patients' lives, and they will continue to fill our client's facilities nationwide. Fusion is committed to transparency and putting our traveler's needs, wants, and preferences first; that means having our travelers be in the driver s seat of their own careers. When you put your trust in Fusion, we will help you excel in your career and expand your experience.
DCEO Chief Engineer 4, DCC Communities
Amazon Data Services, Inc. Chantilly, Virginia
Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to management small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: All physical requirements are expected with reasonable accommodations • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors A day in the life Typical day, review and prioritize preventative maintenance schedules for electrical, mechanical, and fire/life safety systems. Conduct facility walkthroughs to identify potential issues before they impact operations. Respond to emergency alarms and coordinate immediate corrective actions with EOTs. Meet with vendor representatives to oversee ongoing maintenance work and ensure compliance with safety protocols. Monitor system performance metrics to maintain 99.999% uptime standards. Provide technical guidance and mentorship to on-site EOTs throughout the shift. Document all activities and update maintenance logs to support continuous facility operations. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - 5+ years of data center engineering or operations experience - 5+ years of Microsoft Office including Outlook, Word, and Excel experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience in vendor management - Experience in a data center or other critical environment - Experience in data center engineering or operations - Experience with Microsoft Office including Outlook, Word, and Excel PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/11/2025
Full time
Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to management small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: All physical requirements are expected with reasonable accommodations • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors A day in the life Typical day, review and prioritize preventative maintenance schedules for electrical, mechanical, and fire/life safety systems. Conduct facility walkthroughs to identify potential issues before they impact operations. Respond to emergency alarms and coordinate immediate corrective actions with EOTs. Meet with vendor representatives to oversee ongoing maintenance work and ensure compliance with safety protocols. Monitor system performance metrics to maintain 99.999% uptime standards. Provide technical guidance and mentorship to on-site EOTs throughout the shift. Document all activities and update maintenance logs to support continuous facility operations. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - 5+ years of data center engineering or operations experience - 5+ years of Microsoft Office including Outlook, Word, and Excel experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience in vendor management - Experience in a data center or other critical environment - Experience in data center engineering or operations - Experience with Microsoft Office including Outlook, Word, and Excel PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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