Position Summary The Chief Financial Officer (CFO) is a key member of the NAIS senior leadership team, responsible for the strategic direction, oversight, and integrity of the organization's financial operations. Reporting to the President, the CFO leads the Finance and Accounting team and partners with other departments to ensure financial sustainability, compliance, and alignment with NAIS's mission and strategic goals. The CFO oversees accounting, budgeting, financial reporting, investments, financial planning and analysis, audits, and financial systems, as well as risk management with the general counsel and management team, while fostering a culture of accountability, transparency, and continuous improvement. Responsibilities: Strategic Financial Leadership Lead long-term financial planning, forecasting, and modeling to support strategic decision-making. Serve as a key advisor to the President and senior leadership on financial strategy, risk management, and sustainability. Present financial reports and recommendations to the Board of Trustees and relevant committees. Collaborate with department heads to align financial planning with organizational priorities. Financial Operations & Compliance Oversee all accounting functions including general ledger, accounts payable/receivable, payroll, and monthly close. Ensure compliance with GAAP, IRS regulations (including Form 990), and multi-state tax requirements. Manage the annual audit process and relationships with external auditors and financial institutions. Maintain and enhance internal controls and financial policies to safeguard organizational assets. Budgeting & Reporting Lead the development and monitoring of the annual operating and capital budgets. Provide timely, accurate, and accessible financial reports to internal and external stakeholders. Promote fiscal transparency and financial literacy across departments. Investment & Cash Management Monitor cash flow and manage short-term investments to optimize returns. Oversee the organization's investment portfolio in accordance with Board policy. Team Leadership & Systems Oversight Supervise and develop the finance and administration team, including the Controller, AR/AP/Payroll Managers, and Assistant Controller. Ensure effective use and continuous improvement of financial systems (e.g., Sage Intacct, ADP, Salesforce, PN3, Ramp). Foster a collaborative, service-oriented team culture. Other responsibilities related to financial operations and management as assigned. Qualifications: Bachelor's degree in Accounting, Finance, or related field (CPA or MBA preferred). Minimum 10 years of progressive financial leadership experience, preferably in an association, nonprofit or education-related organization. Demonstrated experience in strategic planning, budgeting, audit management, and compliance. Experience supervising, coaching, and developing employees. Strong interpersonal, communication, and team-building skills. Proficiency in financial systems and data tools (e.g., Excel, Power BI, Sage Intacct, ADP). Preferred skills and Qualifications: Demonstrated experience in managing a comprehensive insurance portfolio, including evaluating coverage needs, negotiating policies, and overseeing claims processes, with a proven ability to develop and implement risk mitigation strategies that reduce financial exposure and support organizational resilience. Partnered with the Legal team to ensure organizational compliance with risk management requirements and maintain timely execution of insurance renewals. Competencies: Strategic Thinking & Business Acumen: Ability to align financial strategy with organizational goals. Financial Stewardship & Risk Management: Ensures compliance and protects organizational assets. Leadership & Team Development: Builds and motivates high-performing teams. Communication & Collaboration: Communicates complex financial information clearly to diverse audiences. Integrity & Accountability: Demonstrates ethical leadership and sound judgment. Operational Excellence & Innovation: Continuously improves systems and processes. Position Attributes HR Role: Management Team Status & Classification: Regular, Full-time, Exempt Business Unit: Finance & Accounting Team Supervisor: President Location: Remote in the United States with preference for candidates located near NAIS headquarters in Washington, DC Physical Requirements: This position primarily involves sedentary work and requires the ability to operate a computer and other office equipment. The CFO must be able to communicate effectively in person, over video conferencing, and via phone and email. Occasional travel may be required for meetings, conferences, or visits to the organization's headquarters. Travel: Some travel is required for this role, including attendance at conferences, organizational events, and visits to our DC headquarters. Candidates located outside the Washington, DC area may be expected to travel more frequently to support collaboration and engagement with the team. Travel needs may vary based on business priorities. The National Association of Independent Schools (NAIS) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, personal appearance, marital status, family responsibilities, political affiliation, matriculation, or status as a covered veteran in accordance with applicable federal, state and local laws. Disclaimer: This document describes the position currently available. It is not an employment contract. NAIS reserves the right to modify job duties or job descriptions at any time, as determined by the needs of the organization.PandoLogic. Category:Finance, Location:Washington, DC-20251
12/12/2025
Full time
Position Summary The Chief Financial Officer (CFO) is a key member of the NAIS senior leadership team, responsible for the strategic direction, oversight, and integrity of the organization's financial operations. Reporting to the President, the CFO leads the Finance and Accounting team and partners with other departments to ensure financial sustainability, compliance, and alignment with NAIS's mission and strategic goals. The CFO oversees accounting, budgeting, financial reporting, investments, financial planning and analysis, audits, and financial systems, as well as risk management with the general counsel and management team, while fostering a culture of accountability, transparency, and continuous improvement. Responsibilities: Strategic Financial Leadership Lead long-term financial planning, forecasting, and modeling to support strategic decision-making. Serve as a key advisor to the President and senior leadership on financial strategy, risk management, and sustainability. Present financial reports and recommendations to the Board of Trustees and relevant committees. Collaborate with department heads to align financial planning with organizational priorities. Financial Operations & Compliance Oversee all accounting functions including general ledger, accounts payable/receivable, payroll, and monthly close. Ensure compliance with GAAP, IRS regulations (including Form 990), and multi-state tax requirements. Manage the annual audit process and relationships with external auditors and financial institutions. Maintain and enhance internal controls and financial policies to safeguard organizational assets. Budgeting & Reporting Lead the development and monitoring of the annual operating and capital budgets. Provide timely, accurate, and accessible financial reports to internal and external stakeholders. Promote fiscal transparency and financial literacy across departments. Investment & Cash Management Monitor cash flow and manage short-term investments to optimize returns. Oversee the organization's investment portfolio in accordance with Board policy. Team Leadership & Systems Oversight Supervise and develop the finance and administration team, including the Controller, AR/AP/Payroll Managers, and Assistant Controller. Ensure effective use and continuous improvement of financial systems (e.g., Sage Intacct, ADP, Salesforce, PN3, Ramp). Foster a collaborative, service-oriented team culture. Other responsibilities related to financial operations and management as assigned. Qualifications: Bachelor's degree in Accounting, Finance, or related field (CPA or MBA preferred). Minimum 10 years of progressive financial leadership experience, preferably in an association, nonprofit or education-related organization. Demonstrated experience in strategic planning, budgeting, audit management, and compliance. Experience supervising, coaching, and developing employees. Strong interpersonal, communication, and team-building skills. Proficiency in financial systems and data tools (e.g., Excel, Power BI, Sage Intacct, ADP). Preferred skills and Qualifications: Demonstrated experience in managing a comprehensive insurance portfolio, including evaluating coverage needs, negotiating policies, and overseeing claims processes, with a proven ability to develop and implement risk mitigation strategies that reduce financial exposure and support organizational resilience. Partnered with the Legal team to ensure organizational compliance with risk management requirements and maintain timely execution of insurance renewals. Competencies: Strategic Thinking & Business Acumen: Ability to align financial strategy with organizational goals. Financial Stewardship & Risk Management: Ensures compliance and protects organizational assets. Leadership & Team Development: Builds and motivates high-performing teams. Communication & Collaboration: Communicates complex financial information clearly to diverse audiences. Integrity & Accountability: Demonstrates ethical leadership and sound judgment. Operational Excellence & Innovation: Continuously improves systems and processes. Position Attributes HR Role: Management Team Status & Classification: Regular, Full-time, Exempt Business Unit: Finance & Accounting Team Supervisor: President Location: Remote in the United States with preference for candidates located near NAIS headquarters in Washington, DC Physical Requirements: This position primarily involves sedentary work and requires the ability to operate a computer and other office equipment. The CFO must be able to communicate effectively in person, over video conferencing, and via phone and email. Occasional travel may be required for meetings, conferences, or visits to the organization's headquarters. Travel: Some travel is required for this role, including attendance at conferences, organizational events, and visits to our DC headquarters. Candidates located outside the Washington, DC area may be expected to travel more frequently to support collaboration and engagement with the team. Travel needs may vary based on business priorities. The National Association of Independent Schools (NAIS) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, personal appearance, marital status, family responsibilities, political affiliation, matriculation, or status as a covered veteran in accordance with applicable federal, state and local laws. Disclaimer: This document describes the position currently available. It is not an employment contract. NAIS reserves the right to modify job duties or job descriptions at any time, as determined by the needs of the organization.PandoLogic. Category:Finance, Location:Washington, DC-20251
At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day.We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed.At Butterball, we believe in fostering a culture where every team member is valued, could grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Job Summary Performs clerical work in support of the organization's finance function. Helps maintain accurate records and ensures all transactions are completed according to company policies and legal requirements. Provides accounting support to operations and gains understanding of accounting principles and standards. Key Responsibilities • Helps maintain accurate and complete basic financial records ensuring compliance with accounting principles and standards. • Aids with gathering and validating data for financial reporting which may include monthly or annual reporting tasks. • Completes data entry. Helps identify errors and learns to support resolution. • Provides administrative support for finance-related documentation and tasks including filing, scanning, and document organization. • Learns all regulations and accounting practices and procedures. • Collaborates to provide accurate support documentation, including providing basic administrative support for audits. • Communicates internally and externally to resolve billing and payment discrepancies. • Supports reconciliation efforts for accounts, statements, data entry, etc • Assists with the preparation, verification, and processing of financial documentation which may include invoices, payments, and purchase orders. • Schedules meetings, reserves conference rooms and equipment, coordinates events, scheduling tours, managing calendars, and may make travel arrangements. • Provides reception services, including receiving and directing visitors, answering and directing calls, and handling mail • Maintain cleanliness and organization of shared spaces, including the office kitchen; ensure supplies are stocked and appliances are functional • Provide general administrative support to managers and team members, including handling ad hoc requests, and miscellaneous tasks • Participates in special projects. Minimum Qualifications (Educations & Experience • High school diploma, GED, or equivalent Essential Knowledge, Skills, and Abilities Good learning agility • Organization, time-management, and multi-tasking skills with the ability to work in a fast-paced environment and meet deadlines • Good communication and teamwork skills • Ability to solve routing problems using established standards • Working knowledge of Microsoft Suites and ability to learn new technologies • Detail-orientated with the ability to maintain accuracy in data entry • Good customer service skills with the ability to handle sensitive information • Basic math skills • Ability to learn accounting principles, financial regulations, and reporting standards Preferred Knowledge, Skills, and Abilities • Associate or bachelor's degree in accounting, Finance, or related field • Experience working in SAP Physical Demands Physical Demands • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus . Working Conditions & Travel Requirements • Work is performed in a climate-controlled office environment. • The noise level of the environment is usually moderate. • Occasional travel may be required. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.
12/12/2025
Full time
At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day.We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed.At Butterball, we believe in fostering a culture where every team member is valued, could grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Job Summary Performs clerical work in support of the organization's finance function. Helps maintain accurate records and ensures all transactions are completed according to company policies and legal requirements. Provides accounting support to operations and gains understanding of accounting principles and standards. Key Responsibilities • Helps maintain accurate and complete basic financial records ensuring compliance with accounting principles and standards. • Aids with gathering and validating data for financial reporting which may include monthly or annual reporting tasks. • Completes data entry. Helps identify errors and learns to support resolution. • Provides administrative support for finance-related documentation and tasks including filing, scanning, and document organization. • Learns all regulations and accounting practices and procedures. • Collaborates to provide accurate support documentation, including providing basic administrative support for audits. • Communicates internally and externally to resolve billing and payment discrepancies. • Supports reconciliation efforts for accounts, statements, data entry, etc • Assists with the preparation, verification, and processing of financial documentation which may include invoices, payments, and purchase orders. • Schedules meetings, reserves conference rooms and equipment, coordinates events, scheduling tours, managing calendars, and may make travel arrangements. • Provides reception services, including receiving and directing visitors, answering and directing calls, and handling mail • Maintain cleanliness and organization of shared spaces, including the office kitchen; ensure supplies are stocked and appliances are functional • Provide general administrative support to managers and team members, including handling ad hoc requests, and miscellaneous tasks • Participates in special projects. Minimum Qualifications (Educations & Experience • High school diploma, GED, or equivalent Essential Knowledge, Skills, and Abilities Good learning agility • Organization, time-management, and multi-tasking skills with the ability to work in a fast-paced environment and meet deadlines • Good communication and teamwork skills • Ability to solve routing problems using established standards • Working knowledge of Microsoft Suites and ability to learn new technologies • Detail-orientated with the ability to maintain accuracy in data entry • Good customer service skills with the ability to handle sensitive information • Basic math skills • Ability to learn accounting principles, financial regulations, and reporting standards Preferred Knowledge, Skills, and Abilities • Associate or bachelor's degree in accounting, Finance, or related field • Experience working in SAP Physical Demands Physical Demands • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus . Working Conditions & Travel Requirements • Work is performed in a climate-controlled office environment. • The noise level of the environment is usually moderate. • Occasional travel may be required. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.
This will be an in-person role in Kansas City, MO. Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement $2,000 annual HRA and HSA contribution Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match What You'll Do Provide excellent service to our industrial commercial real estate customers through our core values. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times. Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes. Become proficient with the Yardi Property management software, Salesforce and Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi. Maintain appropriate records, correspondence and file notes in Lease Manager. Provide 5 Year Building Capital Plans - Collaborate with Asset Management team on funding the plans/needs. Track tenant lease expirations, plan for move-outs/renewals as required. Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review. Work directly with the Development Management team to ensure a smooth transition of a building post construction. Be proactive in addressing warranty issues during the first 12 months post construction. Assist the Regional Director of Property Management with establishment of the Property Monitor all key dates and reporting within Yardi and Salesforce. Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. Assist in the production of monthly and annual reports. Assist in preparation of transaction related documents. Assist in maintaining tenant contact lists in Yardi for the company. Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs). Contractor coordination. Coordinate tenant move-ins/move-outs. Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution. Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings. Update new property information in Yardi, SalesForce and on Building Engineer reference sheets. Detailed verification of all invoice amounts and information with approved Service Orders or Contracts. Ensure proper property and GL coding on invoices. Investigate cost reduction opportunities. Assist corporate accounting with questions related to the property and resolution of vendor issues. This position requires at least 50% travel. Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you! Who You Are Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel 2+ years of direct Commercial and Industrial Property Management required Industrial Property Management experience. Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and ) a plus. Effectively prioritize and multi-task. Excellent people skills. Strong working knowledge of general office equipment (copiers, scanners). Ability to effectively communicate both orally and in writing with peers, managers and clients. Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality. Ability to work independently in a remote atmosphere effectively and efficiently. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PI343fca7cc9c0-0840
12/12/2025
Full time
This will be an in-person role in Kansas City, MO. Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement $2,000 annual HRA and HSA contribution Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match What You'll Do Provide excellent service to our industrial commercial real estate customers through our core values. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times. Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes. Become proficient with the Yardi Property management software, Salesforce and Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi. Maintain appropriate records, correspondence and file notes in Lease Manager. Provide 5 Year Building Capital Plans - Collaborate with Asset Management team on funding the plans/needs. Track tenant lease expirations, plan for move-outs/renewals as required. Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review. Work directly with the Development Management team to ensure a smooth transition of a building post construction. Be proactive in addressing warranty issues during the first 12 months post construction. Assist the Regional Director of Property Management with establishment of the Property Monitor all key dates and reporting within Yardi and Salesforce. Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. Assist in the production of monthly and annual reports. Assist in preparation of transaction related documents. Assist in maintaining tenant contact lists in Yardi for the company. Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs). Contractor coordination. Coordinate tenant move-ins/move-outs. Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution. Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings. Update new property information in Yardi, SalesForce and on Building Engineer reference sheets. Detailed verification of all invoice amounts and information with approved Service Orders or Contracts. Ensure proper property and GL coding on invoices. Investigate cost reduction opportunities. Assist corporate accounting with questions related to the property and resolution of vendor issues. This position requires at least 50% travel. Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you! Who You Are Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel 2+ years of direct Commercial and Industrial Property Management required Industrial Property Management experience. Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and ) a plus. Effectively prioritize and multi-task. Excellent people skills. Strong working knowledge of general office equipment (copiers, scanners). Ability to effectively communicate both orally and in writing with peers, managers and clients. Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality. Ability to work independently in a remote atmosphere effectively and efficiently. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PI343fca7cc9c0-0840
Rural Communities Housing Development Corporation
Clearlake, California
MISSION STATEMENT To provide decent and affordable housing to low- and moderate-income persons. VISION STATEMENT RCHDC is committed to being an industry leader of Rural Northern California in providing low- and moderate-income housing. RCHDC continually strives to be a strong, dynamic, and flexible organization; effective at achieving its mission through its efforts and partnerships, both public and private. About the role RCHDC is looking for an Off Site Property Manager who will organize and administer the day-to-day operations of the apartment complex, verify and process information required complying with government regulations. To enforce rules of occupancy in accordance with corporation policy, government regulations, and the project's Management Plan. To coordinate the offering of tenant services that address issues such as life skills, medical needs, employment assistance, and academic support to help build and sustain healthy communities and advance the overall quality of life. What you'll do Review tenant applications for eligibility; maintain and purge waiting lists; show available units. Follow RCHDC's procedure for processing eligible applicants within the program guidelines attached to the property (i.e. TCAC, HOME, HUD, and USDA.) Works diligently to ensure that all new move-in files are complete and orderly. Attends training as needed and recommended by RCHDC. These trainings may require overnight stays out of town. Walks property at least twice per day (once in the morning and once in the evening) to assure tenants of management presence and to monitor the overall appearance of the property. Attends regular in-house training and informational meetings offered by RCHDC. Ensures that vacant units are "turned" in the fastest possible time by monitoring timeliness of vendors and maintenance staff; walks vacant unit daily to monitor progress of turn. Distributes rent bills, collects rent and security deposits for submittal to the accounting department; works with accounting staff to facilitate smooth accounting procedures. Completes lease forms, outlines conditions and terms of occupancy with new tenant and completes relevant paperwork. Instructs tenants in emergency procedures, appliance use, and property rules. Performs annual re-certification of tenants, completes required weekly reports, monthly reports, and quarterly reports as needed. Cooperates with compliance staff in submitting requested information for audits, inspections and annual reports for lenders and regulatory agencies. Investigates tenant complaints and resolves tenant issues, prepares written incident reports, prepares and serves tenant warning notices, 3-Day notices, 10-Day notices, and 30-Day notices, appears in eviction proceedings, and maintains tenant history logs. Shows vacant units and applies approved marketing strategies to reduce vacancy loss. Conducts annual unit inspections, walk through of vacated units assessing any damage, cost of repairs, and arrange turnover repairs. Prepares security deposit refund statements and submits to accounting department for disbursement in accordance with lease provisions. May need to act as a repair person in an emergency. Provide local information of available nearby schools, shopping malls, recreational facilities, and public transportation. Oversees, coordinates, and maintains calendar of events and users for multi-purpose room and computer room use where applicable. Perform social programs duties by coordinating community events such as guest speakers, potlucks, money management/financial literacy education classes, and Neighborhood Watch Programs. Perform community service duties by assessing the community needs for the property and creating a service plan to implement programs based upon these needs. Establish collaborations with service providers, referring tenants to available service programs, resources, and agencies. Other duties as assigned. Qualifications Must have good writing, and math skills. Must be well organized and thorough. Must be able to work and make decisions without supervision. Bookkeeping experience helpful, but not required. Familiarity with landlord/tenant law helpful. Previous management experience preferred. Ability to work with and be sensitive to the needs of low-income persons. Obtain and maintain an USDA Rural Development Manager Certification within six months (cost covered by employer.) A working knowledge of Microsoft Office; proficient in Excel, Word, graphic software and facility with the Internet. Ability to organize work and priorities to meet deadlines. Pay $18.00 - $26.00 per hour Benefits RCHDC takes pride in its competitive benefits package 13 Paid Holidays Vacation Leave (increases based on years of service) Sick Leave, Personal Leave and Wellness Leave We pay 95% of employee-only Health insurance premium We pay 100% of employee-only Dental & Vision premium We pay 100% of employee-only $25,000 Life insurance premium We pay 100% of employee-only Accident insurance premium RCHDC offers a 401(k) Retirement plan with an annual company match Schedule Monday through Friday, 30 hours per week The pay range for this role is: 18 - 26 USD per hour(Clearlake, CA) PI1ff995b22bae-9190
12/12/2025
Full time
MISSION STATEMENT To provide decent and affordable housing to low- and moderate-income persons. VISION STATEMENT RCHDC is committed to being an industry leader of Rural Northern California in providing low- and moderate-income housing. RCHDC continually strives to be a strong, dynamic, and flexible organization; effective at achieving its mission through its efforts and partnerships, both public and private. About the role RCHDC is looking for an Off Site Property Manager who will organize and administer the day-to-day operations of the apartment complex, verify and process information required complying with government regulations. To enforce rules of occupancy in accordance with corporation policy, government regulations, and the project's Management Plan. To coordinate the offering of tenant services that address issues such as life skills, medical needs, employment assistance, and academic support to help build and sustain healthy communities and advance the overall quality of life. What you'll do Review tenant applications for eligibility; maintain and purge waiting lists; show available units. Follow RCHDC's procedure for processing eligible applicants within the program guidelines attached to the property (i.e. TCAC, HOME, HUD, and USDA.) Works diligently to ensure that all new move-in files are complete and orderly. Attends training as needed and recommended by RCHDC. These trainings may require overnight stays out of town. Walks property at least twice per day (once in the morning and once in the evening) to assure tenants of management presence and to monitor the overall appearance of the property. Attends regular in-house training and informational meetings offered by RCHDC. Ensures that vacant units are "turned" in the fastest possible time by monitoring timeliness of vendors and maintenance staff; walks vacant unit daily to monitor progress of turn. Distributes rent bills, collects rent and security deposits for submittal to the accounting department; works with accounting staff to facilitate smooth accounting procedures. Completes lease forms, outlines conditions and terms of occupancy with new tenant and completes relevant paperwork. Instructs tenants in emergency procedures, appliance use, and property rules. Performs annual re-certification of tenants, completes required weekly reports, monthly reports, and quarterly reports as needed. Cooperates with compliance staff in submitting requested information for audits, inspections and annual reports for lenders and regulatory agencies. Investigates tenant complaints and resolves tenant issues, prepares written incident reports, prepares and serves tenant warning notices, 3-Day notices, 10-Day notices, and 30-Day notices, appears in eviction proceedings, and maintains tenant history logs. Shows vacant units and applies approved marketing strategies to reduce vacancy loss. Conducts annual unit inspections, walk through of vacated units assessing any damage, cost of repairs, and arrange turnover repairs. Prepares security deposit refund statements and submits to accounting department for disbursement in accordance with lease provisions. May need to act as a repair person in an emergency. Provide local information of available nearby schools, shopping malls, recreational facilities, and public transportation. Oversees, coordinates, and maintains calendar of events and users for multi-purpose room and computer room use where applicable. Perform social programs duties by coordinating community events such as guest speakers, potlucks, money management/financial literacy education classes, and Neighborhood Watch Programs. Perform community service duties by assessing the community needs for the property and creating a service plan to implement programs based upon these needs. Establish collaborations with service providers, referring tenants to available service programs, resources, and agencies. Other duties as assigned. Qualifications Must have good writing, and math skills. Must be well organized and thorough. Must be able to work and make decisions without supervision. Bookkeeping experience helpful, but not required. Familiarity with landlord/tenant law helpful. Previous management experience preferred. Ability to work with and be sensitive to the needs of low-income persons. Obtain and maintain an USDA Rural Development Manager Certification within six months (cost covered by employer.) A working knowledge of Microsoft Office; proficient in Excel, Word, graphic software and facility with the Internet. Ability to organize work and priorities to meet deadlines. Pay $18.00 - $26.00 per hour Benefits RCHDC takes pride in its competitive benefits package 13 Paid Holidays Vacation Leave (increases based on years of service) Sick Leave, Personal Leave and Wellness Leave We pay 95% of employee-only Health insurance premium We pay 100% of employee-only Dental & Vision premium We pay 100% of employee-only $25,000 Life insurance premium We pay 100% of employee-only Accident insurance premium RCHDC offers a 401(k) Retirement plan with an annual company match Schedule Monday through Friday, 30 hours per week The pay range for this role is: 18 - 26 USD per hour(Clearlake, CA) PI1ff995b22bae-9190
University of California Agriculture and Natural Resources
Davis, California
Financial Services Assistant Davis, CA, Job ID 81834 University of California Agriculture and Natural Resources Job Description Position Summary: Under general direction, provide financial services as part of the Business Operations Center (BOC) team. This position will review and process complex purchasing, purchasing cards, accounts payable, capital projects payable, cash collections, gift processing and provide financial information to a large population. Recommend and implement changes and/or options to enhance or improve daily business processes, procedures and customer service. Utilize independent judgment to research policies and procedures, services and products associated with the unit's daily business operations to maintain compliance with University, ANR, state, and federal requirements, and disseminate information. Interact with all levels of personnel within the division. This position is a career appointment that is 100% fixed. The home department for this position is the Business Operations Center. While this position normally is based in Davis CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $29.40/hour to $35.32/hour Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 30% Financial Services Support Provide administrative support for financial activities for UC ANR programs and units. Through the use of the university's financial system (KuaIi), Aggie Travel, CashNet, Aggie Buy, Decision Support, WFA (Work Flow Assessment) to initiate financial documents needed to manage the needs of our customers. Provide customer service to the UC ANR staff, County Offices, REC staff and Statewide program staff and all vendors. Manage files for all areas of responsibility. Assist with campus fiscal closing. Maintain multiple fund numbers requiring different policies and procedures. Ensure that documentation is complete and accurate following all UC ANR, and University policies and procedures. 45% Accounting, Auditing, Disbursement & Reconciling Asses financial documents for accuracy of data entry and processing. Identify and correct any problems according to "Generally Accepted Accounting Principles" (GAAP) and University policy and procedures. Notify customer of any invoice adjustments made; include complete written documentation; retain documentation records. Enter accounting information into KuaIi. Review, process and maintain back up for Aggie Travel documents (Pcards and Travel Cards) for 100+ cards. Provide direct guidance to Advisors, Program Representatives, and Office Managers relative to cash collection policies and procedures. Routinely and independently review and monitor gift acceptance forms received from County Cooperative Extension Offices and Statewide Program. Initialize new vendor documents. Coordinate with UC Davis Procurement and Vendor Control Desk to ensure timely fulfillment of new vendor requests. Prepare and process relocation reimbursements and advance expense payments as required. Review and audit all documents for appropriate authorization, required documentation and for completeness for accuracy within University/UC ANR policy compliance, and sound internal control and business practices standards for all transactions. 15% Administration & Business Office Support Assist Account Manager and Business Operations Manager with budget preparation and maintenance, financial and analytical research projects, for our customers. Create spreadsheets and financial reports as requested. Assist with updating all partners and Business Operations Center written procedures and forms. Ensure website is updated with most current policies and procedures. Assist in developing, documenting and presenting training materials for our customers. Participate in staff meetings and appropriate staff development opportunities. Provide back up and participate in cross training for all Business Operations Center staff. Work with UCD Communication Resources and outside vendor to provide ATR/Communication services, including cell phone purchasing and data plan activation to our partners. 10% Customer Service Provide excellent customer service to improve all partnerships. Understand customer requirements so as to provide appropriate clarifications and solutions. Route and direct customer requests to appropriate personnel. Contribute ideas to resolve customer problems and to improve productivity. Work with various teams to ensure outstanding customer services. Maintain a broad knowledge of services provided. Participate in meetings and activities held to improve customer satisfaction and business performance. Deliver prompt and professional responses to customer inquiries via phone, email, instant message, etc. Maintain and update customer requests and documents. Process customer requests in a timely manner. Requirements: High school diploma or equivalent experience. The duties performed require knowledge of basic principles and methods of a technical or professional field where the exercise of judgement is limited by (a) the routine assignments, (b) the narrow range of knowledge of the total professional or technical field (c) the supervision received, and (d) the absence of the ability to establish professional precedents. Requires strong math skills. Knowledge of automated accounting systems. Interpersonal skills and customer service focus to work effectively with advisors, staff and others within and outside the University. Ability to collaborate and communicate effectively to support teamwork within the Financial Services Team and within the BOC. Comprehension and basic analytical skills to understand and apply policies, procedures and practices to daily work. Writing skills to communicate policies, procedures and practices to advisors, staff and other University departments. Ability to work under time constraints and high-volume workloads dependably and with a high level of accuracy. Knowledge of standard accounting practices and principal and acceptable business practices. Ability to organize and structure workload to achieve progress on multiple tasks and flexibility to respond to shift priorities. Ability to effectively and efficiently use resources in the course of handling the daily workload. These include websites, policy and procedure manuals, administrative handbooks, and guidelines. Ability to work within and contribute to a team environment where the goal is to provide excellent customer service. Experience using electronic financial, accounting and purchasing systems to process a variety of purchasing, accounts receivable/accounts payable, and travel and entertainment reimbursement requests. Experience maintaining confidentiality and securing records relevant to financial transactions, and other sensitive documents. Preferred Skills: Knowledge of UC Davis purchasing and accounting systems (AggieBuy, AggieTravel, CashNet, FIS, Kuali). Knowledge of UC financial policies. Experience with reconciling and processing cash and credit card income, gift processing, and PCI compliance. Experience reviewing and approving travel, entertainment, and purchasing activities for academics and staff. Experience working in a University business office environment supporting the activities of academics and staff employees. Working knowledge of University financial and payroll policies and procedures. Experience with UCD and UC ANR payroll/personnel, purchasing, accounts payable transactions, travel and entertainment policies, gifts, income generation and ledger reconciliation. Communicate effectively, both verbally and in writing, in all aspects of the position. Special Conditions of Employment: Restricted leave during the UC and federal fiscal year periods, early-June/mid-July and mid-September/mid-October. Must possess a valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on the vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California This position is a career appointment that is 100% fixed. The home department for this position is the Business Operations Center. While this position normally is based in Davis CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time . click apply for full job details
12/12/2025
Full time
Financial Services Assistant Davis, CA, Job ID 81834 University of California Agriculture and Natural Resources Job Description Position Summary: Under general direction, provide financial services as part of the Business Operations Center (BOC) team. This position will review and process complex purchasing, purchasing cards, accounts payable, capital projects payable, cash collections, gift processing and provide financial information to a large population. Recommend and implement changes and/or options to enhance or improve daily business processes, procedures and customer service. Utilize independent judgment to research policies and procedures, services and products associated with the unit's daily business operations to maintain compliance with University, ANR, state, and federal requirements, and disseminate information. Interact with all levels of personnel within the division. This position is a career appointment that is 100% fixed. The home department for this position is the Business Operations Center. While this position normally is based in Davis CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $29.40/hour to $35.32/hour Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 30% Financial Services Support Provide administrative support for financial activities for UC ANR programs and units. Through the use of the university's financial system (KuaIi), Aggie Travel, CashNet, Aggie Buy, Decision Support, WFA (Work Flow Assessment) to initiate financial documents needed to manage the needs of our customers. Provide customer service to the UC ANR staff, County Offices, REC staff and Statewide program staff and all vendors. Manage files for all areas of responsibility. Assist with campus fiscal closing. Maintain multiple fund numbers requiring different policies and procedures. Ensure that documentation is complete and accurate following all UC ANR, and University policies and procedures. 45% Accounting, Auditing, Disbursement & Reconciling Asses financial documents for accuracy of data entry and processing. Identify and correct any problems according to "Generally Accepted Accounting Principles" (GAAP) and University policy and procedures. Notify customer of any invoice adjustments made; include complete written documentation; retain documentation records. Enter accounting information into KuaIi. Review, process and maintain back up for Aggie Travel documents (Pcards and Travel Cards) for 100+ cards. Provide direct guidance to Advisors, Program Representatives, and Office Managers relative to cash collection policies and procedures. Routinely and independently review and monitor gift acceptance forms received from County Cooperative Extension Offices and Statewide Program. Initialize new vendor documents. Coordinate with UC Davis Procurement and Vendor Control Desk to ensure timely fulfillment of new vendor requests. Prepare and process relocation reimbursements and advance expense payments as required. Review and audit all documents for appropriate authorization, required documentation and for completeness for accuracy within University/UC ANR policy compliance, and sound internal control and business practices standards for all transactions. 15% Administration & Business Office Support Assist Account Manager and Business Operations Manager with budget preparation and maintenance, financial and analytical research projects, for our customers. Create spreadsheets and financial reports as requested. Assist with updating all partners and Business Operations Center written procedures and forms. Ensure website is updated with most current policies and procedures. Assist in developing, documenting and presenting training materials for our customers. Participate in staff meetings and appropriate staff development opportunities. Provide back up and participate in cross training for all Business Operations Center staff. Work with UCD Communication Resources and outside vendor to provide ATR/Communication services, including cell phone purchasing and data plan activation to our partners. 10% Customer Service Provide excellent customer service to improve all partnerships. Understand customer requirements so as to provide appropriate clarifications and solutions. Route and direct customer requests to appropriate personnel. Contribute ideas to resolve customer problems and to improve productivity. Work with various teams to ensure outstanding customer services. Maintain a broad knowledge of services provided. Participate in meetings and activities held to improve customer satisfaction and business performance. Deliver prompt and professional responses to customer inquiries via phone, email, instant message, etc. Maintain and update customer requests and documents. Process customer requests in a timely manner. Requirements: High school diploma or equivalent experience. The duties performed require knowledge of basic principles and methods of a technical or professional field where the exercise of judgement is limited by (a) the routine assignments, (b) the narrow range of knowledge of the total professional or technical field (c) the supervision received, and (d) the absence of the ability to establish professional precedents. Requires strong math skills. Knowledge of automated accounting systems. Interpersonal skills and customer service focus to work effectively with advisors, staff and others within and outside the University. Ability to collaborate and communicate effectively to support teamwork within the Financial Services Team and within the BOC. Comprehension and basic analytical skills to understand and apply policies, procedures and practices to daily work. Writing skills to communicate policies, procedures and practices to advisors, staff and other University departments. Ability to work under time constraints and high-volume workloads dependably and with a high level of accuracy. Knowledge of standard accounting practices and principal and acceptable business practices. Ability to organize and structure workload to achieve progress on multiple tasks and flexibility to respond to shift priorities. Ability to effectively and efficiently use resources in the course of handling the daily workload. These include websites, policy and procedure manuals, administrative handbooks, and guidelines. Ability to work within and contribute to a team environment where the goal is to provide excellent customer service. Experience using electronic financial, accounting and purchasing systems to process a variety of purchasing, accounts receivable/accounts payable, and travel and entertainment reimbursement requests. Experience maintaining confidentiality and securing records relevant to financial transactions, and other sensitive documents. Preferred Skills: Knowledge of UC Davis purchasing and accounting systems (AggieBuy, AggieTravel, CashNet, FIS, Kuali). Knowledge of UC financial policies. Experience with reconciling and processing cash and credit card income, gift processing, and PCI compliance. Experience reviewing and approving travel, entertainment, and purchasing activities for academics and staff. Experience working in a University business office environment supporting the activities of academics and staff employees. Working knowledge of University financial and payroll policies and procedures. Experience with UCD and UC ANR payroll/personnel, purchasing, accounts payable transactions, travel and entertainment policies, gifts, income generation and ledger reconciliation. Communicate effectively, both verbally and in writing, in all aspects of the position. Special Conditions of Employment: Restricted leave during the UC and federal fiscal year periods, early-June/mid-July and mid-September/mid-October. Must possess a valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on the vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California This position is a career appointment that is 100% fixed. The home department for this position is the Business Operations Center. While this position normally is based in Davis CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time . click apply for full job details
Description: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Workday Technical Manager - Business Applications is responsible for the operation and maintenance of Hackensack Meridian Health's (HMH) hospital-wide information Enterprise Resource Planning (ERP) systems network and all computer-based information systems. Will be a hands-on individual and responsible for designing information technology solutions that take advantage of existing organizational assets, follow enterprise business processes and integrate into the existing technology infrastructure to solve business problems for HMH. Will take an IT project through envisioning and design while remaining consultative to the project management, development and implementation teams during the development and deployment phases, ensuring the project stays true to architecture, timelines and budgets. The ideal candidiate will have a minimum of 8 or more years of in-depth experience in technology implementation and support, with at least three years in a managerial capacity along with: Knowledge of Project Management/Methodology, Time Management, Resource Management. Knowledge of SDLC - Software Development Life Cycle. Responsibilties: A day in the life of Workday Technical Manager - Business Applications at Hackensack Meridian Health includes: Assists in the implementation of HMH hospital-wide information system network in accordance with the Information Technology Strategic Plan for HMH. Works with Information Technology (IT) Management to establish technology effectiveness, identifies problems, and implements corrective actions and/or systems improvements. Works with IT Management to establish guidelines for system integrity, maintenance and optimal performance. Establishes and maintains standards for systems selection (technical requirements); testing of related software and hardware, and the development of operational procedure manuals for the department. Establishes and maintains procedures to ensure the accuracy, integrity, and security of systems maintained on our information network. Responsible for the line of business and ERP applications supporting Human Resources, Payroll, Finance, Accounting, Materials Management and Supply Chain. (Additional Systems such as, but not limited to: Lawson, Kronos, Clairvia Enterprise wide Scheduling, KABA B-Comm, IVR, PeopleSoft Directory Interface, PeopleSoft Interaction HUB, MySuccess, E-Learning, GHX and Phire Change Management). Manages Oracle application development & maintenance (modules include, but are not limited to: Time and Labor, Absence Management, E-Compensation, Position Management, PeopleSoft AP Check Printing, Financial Consolidation, E-Benefits, Benefits Administration, User Productivity Kit, PeopleSoft Testing Tool, Employee Self Service and Manager Self Service). Manages business automation, vendor interfaces, EDI Integration and Epic Integration (i.e. Epic OpTime with PeopleSoft Materials Management and Epic Resolute Hospital Billing with PeopleSoft Financials and Supply Chain). Stays abreast of industry trends and makes recommendations regarding the enhancement of technology and systems capabilities in all areas of Information Technology. Designs, develops, implements and enforces a framework of IT best practices for developing and deploying technology solutions, so that they align with HMH core goals and strategic direction. Works with departments to gather requirements, selects the technologies that provide the best solution, and then identifies the products available that will best fit the solution proposed, integrate with the existing IT infrastructure and can be supported by HMH support staff. Key areas of focus include integration, work flow, and applications. Prepares weekly, monthly and as requested activity reports on unit activities, projects status and schedules for management, department and user personnel to assure adequate communication. Introduced Weekly report on projects and assignments to all reports to see the progress on day 1 Uses multiple technologies to solve problems and provide metrics and measurements. Possess strong technical and leadership skills. Links HMH mission, strategy, and processes to its IT strategy, and documents this using models or views to ensure the current and future needs of HMH will be sustainable and adaptable. Starts work with limited and ambiguous information and as project progresses, makes tradeoff decisions to keep a solution on target, on task, and still satisfy the requirements that were initially identified. Reviews research and forms strategies on new trends in technology and architecture to best position IT solutions to take advantage of future technology and healthcare business trends. Understands project and solution life cycles and determines how solutions will be managed through and after deployment. Maintains the ability to quickly learn and gain experience in new technologies in order to modify existing frameworks and business processes used to achieve a solution to business problems. Demonstrates skills as a technologist and persuades staff regarding validity and approach to solutions. 20. Collaborates with the other Managers and Team Leaders in Information Technology to review projects, manage the Change Management process, identify resources needed, assigns individual project tasks to team members and coordinate project schedules. Recruit, manage, coach, mentor and develop a proactive, service oriented team of direct reports. Ensures project documents are complete, current and stored appropriately. Responsible for business automation, including paperless workflows and barcode scanning. Manage change management process to comply with annual external audit and annual IT audit by External Accounting Firm. Negotiates Hardware and Software License Agreement, such as, but not limited to Oracle. Maximizes effectiveness of installed business systems, before introducing new systems and technologies. Other duties and/or projects as assigned. Adheres to HMH's Managerial competencies and standards of behavior. Qualifications: Education, Knowledge, Skills and Abilities Required: Bachelor's degree in the area of Information Technology or Healthcare; or a minimum of 8 years PeopleSoft project and people leadership experience. Minimum of 8 or more years of in-depth experience in technology implementation and support, with at least three years in a managerial capacity. Understanding of technologies and processes such as, but not limited to: Applications, Client and Server Hardware, Intranet/Extranet/Internet applications, Databases, Networking, IT Operations, IT Security, HIPAA and Remote Access. Strong knowledge of Client/Server technology and its use within business applications. Knowledge of Service-Oriented and Enterprise Architecture frameworks. Knowledge of Project Management/Methodology, Time Management, Resource Management. Knowledge of SDLC - Software Development Life Cycle. Knowledge of MS Project for Gantt Charts, Resource Tracking and Project Timelines. Knowledge of MS Visio for Workflows and DFD (Data Flow Diagrams) and System Diagrams. Experience in preparing annual IT budgets. Prior supervisory / management experience. Good judgment in making decisions related to technical and/or application issues. Ability to proactively recommend technical/applications solutions using technical knowledge necessary to effectively manage resources. Excellent written and verbal communications skills. Ability to clearly articulate information to end users. Education, Knowledge, Skills and Abilities Preferred: Fifteen (15) or more years of PeopleSoft functional HR, Finance or Campus Solutions experience managing multiple projects and people, and driving operational efficiency. Experience managing one or more modules in a PeopleSoft 9.x environment; including HCM, FCM or project Campus Solutions. Significant experience leading large, complex projects in a matrixed organization. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
12/12/2025
Full time
Description: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Workday Technical Manager - Business Applications is responsible for the operation and maintenance of Hackensack Meridian Health's (HMH) hospital-wide information Enterprise Resource Planning (ERP) systems network and all computer-based information systems. Will be a hands-on individual and responsible for designing information technology solutions that take advantage of existing organizational assets, follow enterprise business processes and integrate into the existing technology infrastructure to solve business problems for HMH. Will take an IT project through envisioning and design while remaining consultative to the project management, development and implementation teams during the development and deployment phases, ensuring the project stays true to architecture, timelines and budgets. The ideal candidiate will have a minimum of 8 or more years of in-depth experience in technology implementation and support, with at least three years in a managerial capacity along with: Knowledge of Project Management/Methodology, Time Management, Resource Management. Knowledge of SDLC - Software Development Life Cycle. Responsibilties: A day in the life of Workday Technical Manager - Business Applications at Hackensack Meridian Health includes: Assists in the implementation of HMH hospital-wide information system network in accordance with the Information Technology Strategic Plan for HMH. Works with Information Technology (IT) Management to establish technology effectiveness, identifies problems, and implements corrective actions and/or systems improvements. Works with IT Management to establish guidelines for system integrity, maintenance and optimal performance. Establishes and maintains standards for systems selection (technical requirements); testing of related software and hardware, and the development of operational procedure manuals for the department. Establishes and maintains procedures to ensure the accuracy, integrity, and security of systems maintained on our information network. Responsible for the line of business and ERP applications supporting Human Resources, Payroll, Finance, Accounting, Materials Management and Supply Chain. (Additional Systems such as, but not limited to: Lawson, Kronos, Clairvia Enterprise wide Scheduling, KABA B-Comm, IVR, PeopleSoft Directory Interface, PeopleSoft Interaction HUB, MySuccess, E-Learning, GHX and Phire Change Management). Manages Oracle application development & maintenance (modules include, but are not limited to: Time and Labor, Absence Management, E-Compensation, Position Management, PeopleSoft AP Check Printing, Financial Consolidation, E-Benefits, Benefits Administration, User Productivity Kit, PeopleSoft Testing Tool, Employee Self Service and Manager Self Service). Manages business automation, vendor interfaces, EDI Integration and Epic Integration (i.e. Epic OpTime with PeopleSoft Materials Management and Epic Resolute Hospital Billing with PeopleSoft Financials and Supply Chain). Stays abreast of industry trends and makes recommendations regarding the enhancement of technology and systems capabilities in all areas of Information Technology. Designs, develops, implements and enforces a framework of IT best practices for developing and deploying technology solutions, so that they align with HMH core goals and strategic direction. Works with departments to gather requirements, selects the technologies that provide the best solution, and then identifies the products available that will best fit the solution proposed, integrate with the existing IT infrastructure and can be supported by HMH support staff. Key areas of focus include integration, work flow, and applications. Prepares weekly, monthly and as requested activity reports on unit activities, projects status and schedules for management, department and user personnel to assure adequate communication. Introduced Weekly report on projects and assignments to all reports to see the progress on day 1 Uses multiple technologies to solve problems and provide metrics and measurements. Possess strong technical and leadership skills. Links HMH mission, strategy, and processes to its IT strategy, and documents this using models or views to ensure the current and future needs of HMH will be sustainable and adaptable. Starts work with limited and ambiguous information and as project progresses, makes tradeoff decisions to keep a solution on target, on task, and still satisfy the requirements that were initially identified. Reviews research and forms strategies on new trends in technology and architecture to best position IT solutions to take advantage of future technology and healthcare business trends. Understands project and solution life cycles and determines how solutions will be managed through and after deployment. Maintains the ability to quickly learn and gain experience in new technologies in order to modify existing frameworks and business processes used to achieve a solution to business problems. Demonstrates skills as a technologist and persuades staff regarding validity and approach to solutions. 20. Collaborates with the other Managers and Team Leaders in Information Technology to review projects, manage the Change Management process, identify resources needed, assigns individual project tasks to team members and coordinate project schedules. Recruit, manage, coach, mentor and develop a proactive, service oriented team of direct reports. Ensures project documents are complete, current and stored appropriately. Responsible for business automation, including paperless workflows and barcode scanning. Manage change management process to comply with annual external audit and annual IT audit by External Accounting Firm. Negotiates Hardware and Software License Agreement, such as, but not limited to Oracle. Maximizes effectiveness of installed business systems, before introducing new systems and technologies. Other duties and/or projects as assigned. Adheres to HMH's Managerial competencies and standards of behavior. Qualifications: Education, Knowledge, Skills and Abilities Required: Bachelor's degree in the area of Information Technology or Healthcare; or a minimum of 8 years PeopleSoft project and people leadership experience. Minimum of 8 or more years of in-depth experience in technology implementation and support, with at least three years in a managerial capacity. Understanding of technologies and processes such as, but not limited to: Applications, Client and Server Hardware, Intranet/Extranet/Internet applications, Databases, Networking, IT Operations, IT Security, HIPAA and Remote Access. Strong knowledge of Client/Server technology and its use within business applications. Knowledge of Service-Oriented and Enterprise Architecture frameworks. Knowledge of Project Management/Methodology, Time Management, Resource Management. Knowledge of SDLC - Software Development Life Cycle. Knowledge of MS Project for Gantt Charts, Resource Tracking and Project Timelines. Knowledge of MS Visio for Workflows and DFD (Data Flow Diagrams) and System Diagrams. Experience in preparing annual IT budgets. Prior supervisory / management experience. Good judgment in making decisions related to technical and/or application issues. Ability to proactively recommend technical/applications solutions using technical knowledge necessary to effectively manage resources. Excellent written and verbal communications skills. Ability to clearly articulate information to end users. Education, Knowledge, Skills and Abilities Preferred: Fifteen (15) or more years of PeopleSoft functional HR, Finance or Campus Solutions experience managing multiple projects and people, and driving operational efficiency. Experience managing one or more modules in a PeopleSoft 9.x environment; including HCM, FCM or project Campus Solutions. Significant experience leading large, complex projects in a matrixed organization. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
12/11/2025
Full time
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
12/11/2025
Full time
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
12/11/2025
Full time
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
12/11/2025
Full time
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
12/11/2025
Full time
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
12/11/2025
Full time
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations. - Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). - Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner. - Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. - Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: - Provides learning and development opportunities for all Team Members. - Consistently demonstrates active and timely coaching capabilities. - Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age. - High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $12 per hour - $24 per hour
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. What's in it for you? -Top pay in the industry: Make up to $100,000 a year with base pay plus top-tier bonus potential. -Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we'll be taking 85 General Managers! -Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. -Education programs, including GED and Tuition Reimbursement offerings -Scholarship opportunities -Medical/Dental/Vision benefits offered for all positions - even part-time! -Free food! -Vacation Time (Paid Time Off), Sick, and Holiday Pay -Vacation Donation Program -An incredible culture that encourages career growth and support General Manager Core Values: Accountability & Integrity: Consistently demonstrates integrity in actions and expectations Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner Scheduling and deploying the Team correctly Monitors the performance of each Team Member and hold them accountable for standards and expectations. Ensures a quality customer experience by driving fast and friendly service Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). Ensure health and safety standards are met Adheres to all local, state, and federal laws and guidelines. Family & Teamwork Creates unity in the team by building cross functional relationships Respond to Team Member questions and resolves employee issues in a timely manner. Provide a restaurant that is a safe place for team members to work and customers to visit Able to navigate challenging situations and provide appropriate guidance Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. Instills a recognition culture that creates a positive work environment Excellence: Strategic planner creates short term and long-term strategies for restaurant success Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments Sourcing, hiring, and developing excellent Team Members Conducting New Hire orientation and developing the training plan for each new hire Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Demonstrates efficient labor control, inventory control, and waste management. Empowerment: Builds the capabilities of their team while identifying teams' strengths and opportunities Provides learning and development opportunities for all Team Members. Offers guidance to Team Members regarding personal development opportunities and career path. Consistently demonstrates active and timely coaching capabilities. Seeks and shares ideas to help others succeed creating and leveraging tools, resources, and information that fosters personal and business growth. Bringing others along, operationally, through use of tools. Required or Preferred Experience: Minimum of three years restaurant or retail experience, or combined experience and education. Experience with sales building, P&L statements, recruiting, and training. Proven track record of successful hiring and retention. Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change. ServeSafe Certified Must be at least 18 years of age. Valid Driver's license and vehicle insurance. High school diploma or equivalent. What's in it for you? -Top pay in the industry -Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we'll be taking 85 General Managers! -Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. -Education programs, including GED and Tuition Reimbursement offerings -Scholarship opportunities -Medical/Dental/Vision benefits offered for all positions - even part-time! -Free food! -Vacation Time (Paid Time Off), Sick, and Holiday Pay -Vacation Donation Program -An incredible culture that encourages career growth and support Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $50000 per year - $100000 per year PandoLogic. Category:Restaurant & Food Service,
12/11/2025
Full time
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. What's in it for you? -Top pay in the industry: Make up to $100,000 a year with base pay plus top-tier bonus potential. -Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we'll be taking 85 General Managers! -Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. -Education programs, including GED and Tuition Reimbursement offerings -Scholarship opportunities -Medical/Dental/Vision benefits offered for all positions - even part-time! -Free food! -Vacation Time (Paid Time Off), Sick, and Holiday Pay -Vacation Donation Program -An incredible culture that encourages career growth and support General Manager Core Values: Accountability & Integrity: Consistently demonstrates integrity in actions and expectations Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner Scheduling and deploying the Team correctly Monitors the performance of each Team Member and hold them accountable for standards and expectations. Ensures a quality customer experience by driving fast and friendly service Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). Ensure health and safety standards are met Adheres to all local, state, and federal laws and guidelines. Family & Teamwork Creates unity in the team by building cross functional relationships Respond to Team Member questions and resolves employee issues in a timely manner. Provide a restaurant that is a safe place for team members to work and customers to visit Able to navigate challenging situations and provide appropriate guidance Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. Instills a recognition culture that creates a positive work environment Excellence: Strategic planner creates short term and long-term strategies for restaurant success Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments Sourcing, hiring, and developing excellent Team Members Conducting New Hire orientation and developing the training plan for each new hire Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Demonstrates efficient labor control, inventory control, and waste management. Empowerment: Builds the capabilities of their team while identifying teams' strengths and opportunities Provides learning and development opportunities for all Team Members. Offers guidance to Team Members regarding personal development opportunities and career path. Consistently demonstrates active and timely coaching capabilities. Seeks and shares ideas to help others succeed creating and leveraging tools, resources, and information that fosters personal and business growth. Bringing others along, operationally, through use of tools. Required or Preferred Experience: Minimum of three years restaurant or retail experience, or combined experience and education. Experience with sales building, P&L statements, recruiting, and training. Proven track record of successful hiring and retention. Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change. ServeSafe Certified Must be at least 18 years of age. Valid Driver's license and vehicle insurance. High school diploma or equivalent. What's in it for you? -Top pay in the industry -Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, we'll be taking 85 General Managers! -Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone. -Education programs, including GED and Tuition Reimbursement offerings -Scholarship opportunities -Medical/Dental/Vision benefits offered for all positions - even part-time! -Free food! -Vacation Time (Paid Time Off), Sick, and Holiday Pay -Vacation Donation Program -An incredible culture that encourages career growth and support Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." $50000 per year - $100000 per year PandoLogic. Category:Restaurant & Food Service,
Description: Job Title: Starbucks Team Leader Team: Starbucks Reports To: Starbucks Manager FLSA Status: Full-Time; Non-Exempt Job Summary The Starbucks Team Leader oversees Starbucks partners' daily tasks and maintains an attractive and well-stocked store. Prepares beverages to Starbucks' standards while providing efficient and excellent guest service. Under the direction of the Starbucks Manager, the Starbucks Team Leader is responsible for performing the following duties: Essential Duties & Responsibilities Deliver excellent guest service to internal and external customers in alignment with Rock City Enterprises' mission, culture, and values. Model the values of the Culture of Excellence and serve as a role model in guest and partner interactions. Performs normal barista duties and ensures that opening and closing procedures are followed. Maintains a Clean, Safe, and Ready store that is up to Georgia Health Department and Starbucks Food Safety Assessment standards. Maintains Serve Safe Certification Coaches' baristas on their role in keeping a clean bar, back of house, and café. Ensures daily time, temperature, transfer, and waste controls are followed. Ensures health codes and safety standards are followed to maintain a high health score. Assists with conducting inventory and maintaining stock. Assists with placing and receiving orders, as needed. Sends daily financial reports to accounting Conducts Starbucks on-the-job training programs for baristas and barista trainers training as needed. Enforces both Starbucks' and Rock City's employment policies and procedures. Serves as a positive example by always complying with these policies. Serves as point of contact to respond to customer requests, feedback, and questions in the absence of the manager, doing so in a manner that reflects excellence and professionalism to achieve positive outcomes, keeping the manager informed of feedback from both guests and partners. Coaches Starbucks' partners as needed. Keeps Starbucks Manager informed of any partner issues. Facilitates Starbuck's and RCE communication with the team to ensure that communication is up to date and accurate. Submits maintenance/facilities requests, when needed. Oversees daily supervision of partners, along with the manager and other team leaders, motivating and leading them in accordance with our Culture and Values. Performs other duties as assigned by management, as well as any duties performed by Barista Trainer, when trainer is not present. Requirements: Qualifications Education & Experience High School Diploma or GED preferred Minimum 1 year experience in retail and/or restaurant environment preferred Knowledge & Skills Strong leadership skills with the ability to motivate, develop and oversee others. Possesses an outgoing, friendly personality and the desire to provide quality service to internal and external guests. Ability to lead up to 15 partners Must have completed the Starbucks Barista training and be Starbucks Barista Certified Ability to display a professional, engaging, and polite image to guests and partners. Ability to speak effectively in one-on-one and small group situations knowing you're your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient environment. Physical Demands & Work Environment Regular use of hands and fingers. Ability to stand, walk, stoop, kneel, or crouch frequently. Ability to lift or move up to 30 pounds. Ability to work nights, weekends, holidays, and special events as needed. Company Mission & Core Values Mission: To create Memories worth Repeating for our Guests and our Partners. Core Values: Innovation Communication Learning Appreciation Accountability Proactivity Compensation details: 19-10 Hourly Wage PI69fd81a6d4ec-5247
12/11/2025
Full time
Description: Job Title: Starbucks Team Leader Team: Starbucks Reports To: Starbucks Manager FLSA Status: Full-Time; Non-Exempt Job Summary The Starbucks Team Leader oversees Starbucks partners' daily tasks and maintains an attractive and well-stocked store. Prepares beverages to Starbucks' standards while providing efficient and excellent guest service. Under the direction of the Starbucks Manager, the Starbucks Team Leader is responsible for performing the following duties: Essential Duties & Responsibilities Deliver excellent guest service to internal and external customers in alignment with Rock City Enterprises' mission, culture, and values. Model the values of the Culture of Excellence and serve as a role model in guest and partner interactions. Performs normal barista duties and ensures that opening and closing procedures are followed. Maintains a Clean, Safe, and Ready store that is up to Georgia Health Department and Starbucks Food Safety Assessment standards. Maintains Serve Safe Certification Coaches' baristas on their role in keeping a clean bar, back of house, and café. Ensures daily time, temperature, transfer, and waste controls are followed. Ensures health codes and safety standards are followed to maintain a high health score. Assists with conducting inventory and maintaining stock. Assists with placing and receiving orders, as needed. Sends daily financial reports to accounting Conducts Starbucks on-the-job training programs for baristas and barista trainers training as needed. Enforces both Starbucks' and Rock City's employment policies and procedures. Serves as a positive example by always complying with these policies. Serves as point of contact to respond to customer requests, feedback, and questions in the absence of the manager, doing so in a manner that reflects excellence and professionalism to achieve positive outcomes, keeping the manager informed of feedback from both guests and partners. Coaches Starbucks' partners as needed. Keeps Starbucks Manager informed of any partner issues. Facilitates Starbuck's and RCE communication with the team to ensure that communication is up to date and accurate. Submits maintenance/facilities requests, when needed. Oversees daily supervision of partners, along with the manager and other team leaders, motivating and leading them in accordance with our Culture and Values. Performs other duties as assigned by management, as well as any duties performed by Barista Trainer, when trainer is not present. Requirements: Qualifications Education & Experience High School Diploma or GED preferred Minimum 1 year experience in retail and/or restaurant environment preferred Knowledge & Skills Strong leadership skills with the ability to motivate, develop and oversee others. Possesses an outgoing, friendly personality and the desire to provide quality service to internal and external guests. Ability to lead up to 15 partners Must have completed the Starbucks Barista training and be Starbucks Barista Certified Ability to display a professional, engaging, and polite image to guests and partners. Ability to speak effectively in one-on-one and small group situations knowing you're your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient environment. Physical Demands & Work Environment Regular use of hands and fingers. Ability to stand, walk, stoop, kneel, or crouch frequently. Ability to lift or move up to 30 pounds. Ability to work nights, weekends, holidays, and special events as needed. Company Mission & Core Values Mission: To create Memories worth Repeating for our Guests and our Partners. Core Values: Innovation Communication Learning Appreciation Accountability Proactivity Compensation details: 19-10 Hourly Wage PI69fd81a6d4ec-5247
Santander Holdings USA Inc
Providence, Rhode Island
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/11/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/11/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/11/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
Santander Holdings USA Inc
Harrisburg, Pennsylvania
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/11/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/11/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
12/11/2025
Full time
Senior Workout Officer - Remote Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Senior Workout Officer - Must have Commercial Real Estate Workout experience. Essential Duties & Responsibilities Portfolio Management Manage a portfolio of mid- to high-complexity distressed commercial real estate loans, focusing on rent-regulated multifamily assets in NYC. Evaluate collateral performance, borrower financials, and guarantor support to identify risks and recommend appropriate workout strategies. Develop and execute resolution plans including loan modifications, forbearances, restructurings, the pursuit of various remedies. Monitor ongoing borrower compliance, property performance, and loan covenant adherence. Commercial Loan Documentation Review, interpret, and negotiate commercial loan documents, including notes, mortgages, guarantees, intercreditor agreements, and forbearance or modification agreements. Partner with internal and external counsel to ensure documentation accuracy and adherence to internal credit and regulatory standards. Identify legal and structural issues that could impact collateral recovery or enforceability. Underwriting & Financial Analysis Conduct comprehensive underwriting of rent-regulated multifamily properties, including evaluation of rent rolls, regulatory compliance, operating statements, capital needs, and market dynamics. Perform financial modeling, collateral valuations, and risk assessments to support loan resolution recommendations. Prepare and present detailed credit memoranda and action plans to management and credit committees. Negotiation & Relationship Management Lead negotiations with institutional borrowers, sponsors, investors, and legal representatives to achieve balanced, risk-mitigated outcomes. Maintain initiative-taking and professional communication with borrowers and internal stakeholders throughout the workout process. Foreclosure & REO Oversight Oversee and manage judicial foreclosure processes, coordinating with counsel to ensure compliance with state laws and procedural requirements. Manage Real Estate Owned (REO) assets post-foreclosure, including stabilization, valuation, and disposition. Collaborate with internal Real Estate and Asset Management teams to optimize recovery and minimize holding costs. Compliance, Policy, and Regulatory Adherence Ensure all actions comply with internal policies, risk management frameworks, and regulatory requirements. Maintain thorough loan files, workout documentation, and regulatory reporting consistent with audit and examination standards. Demonstrate a strong understanding of credit policy and ensure all recommendations and actions are appropriately supported and documented. Core Competencies Credit & Risk Acumen - Evaluates credit scenarios with sound judgment and risk awareness. Regulatory & Policy Adherence - Demonstrates thorough understanding of banking regulations and internal governance standards. Negotiation & Influence - Effectively negotiates with institutional counterparties to achieve optimal outcomes. Execution & Accountability - Drives timely and accurate resolution of distressed assets within established frameworks. Collaboration - Works effectively across Credit, Legal, Compliance, and Real Estate teams to support portfolio performance. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education: bachelor's degree in finance, Real Estate, Accounting, or related field required; MBA or relevant graduate degree preferred. Experience: Minimum 9+ years of experience in commercial real estate workouts, special assets, or credit risk management within a regulated financial institution. Proven experience reviewing and negotiating commercial loan documentation and complex legal structures. Background in underwriting and managing rent-regulated multifamily properties in New York City. Demonstrated ability to negotiate with institutional clients and structure loan modifications or settlements. Direct experience with judicial foreclosures, receiverships, and REO management. Skills & Competencies: Understanding of NYC rent regulation and multifamily market dynamics. Strong analytical, financial modeling, and valuation skills. Excellent written and verbal communication, negotiation, and presentation skills. Ability to interpret and apply internal policies, regulatory standards, and legal documentation. Proficiency with Microsoft Excel, Word, PowerPoint, and loan servicing or risk management systems. It Would Be Nice for You to Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Pays: $165k with $30k targeted annual bonus What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Denver, CO, Denver Other Locations: Colorado-Denver,Ohio-Columbus,North Carolina-Raleigh,Maryland-Annapolis,Virginia-Richmond,New Hampshire-Concord,South Carolina-Columbia,Vermont-Montpelier,New Jersey-Trenton,West Virginia-Charleston,New York-Albany,Georgia-Atlanta,Connecticut-Hartford,Massachusetts-Boston,Illinois-Springfield,Florida-Tallahassee,Delaware-Dover,Maine-Augusta,Pennsylvania-Harrisburg,Tennessee-Nashville,Rhode Island-Providence,District of Columbia-Washington Organization: Santander Holdings USA, Inc.
