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marketing communications manager
BluPeak Credit Union
Marketing Communications Manager - San Diego, CA Office
BluPeak Credit Union San Diego, California
Marketing Communications Manager - San Diego, CA Office US-CA-San Diego Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Corporate Office Overview The Marketing Communications Manager plays a key role in the successful execution of BluPeak Credit Union's marketing and digital banking strategic plans. The manager supports the VP, Marketing and Digital Experience by driving initiatives that enhance the credit union's visibility, digital transformation efforts, and member experience. This position holds the ultimate responsibility of managing the day-to-day operations of the marketing and digital banking team. This role is responsible for the execution and oversight of integrated marketing, internal and external communications, and brand management initiatives ensuring all messaging, campaigns, and materials consistently support the credit union's brand, member engagement goals, and strategic objectives. The position collaborates cross-functionally with internal stakeholders to promote products, support digital adoption, and drive member growth. Responsibilities Marketing Strategy & Campaign Management • Develops and implements integrated marketing campaigns to attract, engage, and retain members across digital and traditional channels. • Leads cross-functional marketing initiatives including product rollouts, promotions, new technology launches, digital channel enhancements, and member onboarding communications. • Oversees the development and maintenance of the marketing content calendar and coordinate execution across all digital, traditional and branch channels. • Collaborates with creative and product teams to develop compelling marketing materials aligned with member needs and business goals. • Maintains brand consistency across all internal and external communications and ensures adherence to visual and style guidelines. Digital & Member Experience Support • Supports marketing strategies that drive digital platform adoption and optimize the digital banking member experience. • Oversees the evaluation, development, testing, and implementation of new digital banking platform initiatives. • Evaluates digital member journeys to ensure touchpoints are intuitive, on-brand, and optimized for engagement and performance. • Uses analytics and campaign data to refine messaging, target segments, and improve member communication effectiveness. Product & Program Marketing • Translates product features and benefits into clear, member-focused messaging across campaigns and collateral. • Manages marketing for key product areas, particularly deposit and loan offerings, including promotional campaigns and product lifecycle support. • Works closely with compliance and product teams to ensure marketing materials meet regulatory and brand standards. • Supports special event planning and implementation, including the annual employee meeting, strategic partner events, Annual Membership meeting, special board meetings, media events, business development events/on-sites, community events, and member education events (ex. workshops). Occasional meeting/event staffing support as assigned. Team & Project Management • Leads and manages a high-performing marketing and digital banking team, providing coaching, guidance, performance management, and professional development. • Prioritizes and assigns marketing projects, ensuring delivery is timely, accurate, and aligned with strategic objectives. • Collaborates cross-functionally to ensure alignment and support for enterprise-wide initiatives and campaigns. Budgeting & Vendor Management • Develops and manages assigned marketing, digital experience, and research budgets, ensuring programs are executed within financial guidelines. • Oversees third-party vendors and agency partners to support campaign execution, creative development, printing, mailing, and digital production. • Processes payables/receivables and provides budget variance reports, expense tracking, and recommendations for cost optimization. • Leads the development, deployment, and implementation of BluPeak's marketing automation tools, including its integration into enterprise-wide systems (core, account and loan origination systems, digital banking platforms, etc.) to improve member relationship building and member profitability. Data Analysis & Reporting • Monitors and reports on campaign performance, using data insights to enhance effectiveness and inform future planning. • Develops trend reports and performance dashboards to identify opportunities for engagement, retention, and product penetration. • Uses member segmentation and behavioral data to create targeted campaigns for specific member needs and life stages. Compliance & Regulatory Support • Ensures that all marketing and communication materials comply with applicable credit union policy, financial regulations, brand standards, and internal review processes. • Partners with Compliance, Risk, and Legal teams on development of required disclosures, privacy notices, fee schedules, and other annual publications. • Adheres to company policy and procedure, complete annual compliance training, and comply with business continuity and vendor management policy. These are crucial to the success of the organization and regulatory compliance and/or safety and soundness for the sustainability of the credit union. • Complies with all Anti-Money Laundering laws such as the Bank Secrecy Act, OFAC and USA PATRIOT Act and all related policies and procedures including accurate Member/Customer Identification Program, member due diligence, accurate OFAC match processing, and reporting unusual activities and suspected fraud. Administrative & Strategic Support • Supports annual planning, goal setting, and execution for marketing and digital banking initiatives aligned with organizational objectives. • Maintains up-to-date knowledge of marketing best practices, financial services trends, and digital tools to drive innovation. • Performs other duties as assigned to support departmental or organizational needs. SUPERVISORY RESPONSIBILITIES This position will manage up to 6 direct reports and carry out supervisory responsibilities in accordance with BluPeak's policies and applicable laws. This position will also supervise third-party vendors and project teams as assigned. Qualifications EDUCATION and/or EXPERIENCE B.A./B.S. degree in Marketing, Communications, or a related field. Minimum five years of direct marketing / communications experience is required, including a minimum of two years in a management/supervisor role. Strong knowledge of financial institution products, services, and competitors, along with experience in promotions, research, public relations, social media, and problem-solving preferred. TECHNOLOGY PROFICIENCY To perform this job, the employee must possess applicable technology skills. Strong phone and MS Office skills (including Excel, Word, Outlook, PowerPoint) and the ability to learn new programs as applicable. Must be proficient in desktop publishing environments, and have strong word processing and design software skills. Knowledge of Photoshop, Illustrator, In Design, and basic HTML required. OTHER QUALIFICATIONS • Self-directed with the ability to prioritize and multi-task, organize and meet scheduled deadlines and handle a variety of tasks concurrently in a fast-paced, deadline-driven environment. • Ability to effectively coordinate efforts through a diverse internal and external team • Ability to analyze data to identify key findings. • Superior project management, planning and organizational skills. • Strong team player with the ability to adapt to an ever-changing, organic environment • Must be hands-on with all facets of the job. • Ability to think strategically, as well as tactically. BluPeak Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Employment may be contingent upon BluPeak Credit Union's receipt of an acceptable and job-related background check, drug screen and credit check, as applicable and permissible by law. BluPeak Credit Union is committed to working and providing reasonable accommodation to applicants with physical, mental disabilities and sincerely held religious beliefs. For more information, contact Human Resources. PM17 Compensation details: 00 Yearly Salary PIed7c55029b34-6720
12/11/2025
Full time
Marketing Communications Manager - San Diego, CA Office US-CA-San Diego Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Corporate Office Overview The Marketing Communications Manager plays a key role in the successful execution of BluPeak Credit Union's marketing and digital banking strategic plans. The manager supports the VP, Marketing and Digital Experience by driving initiatives that enhance the credit union's visibility, digital transformation efforts, and member experience. This position holds the ultimate responsibility of managing the day-to-day operations of the marketing and digital banking team. This role is responsible for the execution and oversight of integrated marketing, internal and external communications, and brand management initiatives ensuring all messaging, campaigns, and materials consistently support the credit union's brand, member engagement goals, and strategic objectives. The position collaborates cross-functionally with internal stakeholders to promote products, support digital adoption, and drive member growth. Responsibilities Marketing Strategy & Campaign Management • Develops and implements integrated marketing campaigns to attract, engage, and retain members across digital and traditional channels. • Leads cross-functional marketing initiatives including product rollouts, promotions, new technology launches, digital channel enhancements, and member onboarding communications. • Oversees the development and maintenance of the marketing content calendar and coordinate execution across all digital, traditional and branch channels. • Collaborates with creative and product teams to develop compelling marketing materials aligned with member needs and business goals. • Maintains brand consistency across all internal and external communications and ensures adherence to visual and style guidelines. Digital & Member Experience Support • Supports marketing strategies that drive digital platform adoption and optimize the digital banking member experience. • Oversees the evaluation, development, testing, and implementation of new digital banking platform initiatives. • Evaluates digital member journeys to ensure touchpoints are intuitive, on-brand, and optimized for engagement and performance. • Uses analytics and campaign data to refine messaging, target segments, and improve member communication effectiveness. Product & Program Marketing • Translates product features and benefits into clear, member-focused messaging across campaigns and collateral. • Manages marketing for key product areas, particularly deposit and loan offerings, including promotional campaigns and product lifecycle support. • Works closely with compliance and product teams to ensure marketing materials meet regulatory and brand standards. • Supports special event planning and implementation, including the annual employee meeting, strategic partner events, Annual Membership meeting, special board meetings, media events, business development events/on-sites, community events, and member education events (ex. workshops). Occasional meeting/event staffing support as assigned. Team & Project Management • Leads and manages a high-performing marketing and digital banking team, providing coaching, guidance, performance management, and professional development. • Prioritizes and assigns marketing projects, ensuring delivery is timely, accurate, and aligned with strategic objectives. • Collaborates cross-functionally to ensure alignment and support for enterprise-wide initiatives and campaigns. Budgeting & Vendor Management • Develops and manages assigned marketing, digital experience, and research budgets, ensuring programs are executed within financial guidelines. • Oversees third-party vendors and agency partners to support campaign execution, creative development, printing, mailing, and digital production. • Processes payables/receivables and provides budget variance reports, expense tracking, and recommendations for cost optimization. • Leads the development, deployment, and implementation of BluPeak's marketing automation tools, including its integration into enterprise-wide systems (core, account and loan origination systems, digital banking platforms, etc.) to improve member relationship building and member profitability. Data Analysis & Reporting • Monitors and reports on campaign performance, using data insights to enhance effectiveness and inform future planning. • Develops trend reports and performance dashboards to identify opportunities for engagement, retention, and product penetration. • Uses member segmentation and behavioral data to create targeted campaigns for specific member needs and life stages. Compliance & Regulatory Support • Ensures that all marketing and communication materials comply with applicable credit union policy, financial regulations, brand standards, and internal review processes. • Partners with Compliance, Risk, and Legal teams on development of required disclosures, privacy notices, fee schedules, and other annual publications. • Adheres to company policy and procedure, complete annual compliance training, and comply with business continuity and vendor management policy. These are crucial to the success of the organization and regulatory compliance and/or safety and soundness for the sustainability of the credit union. • Complies with all Anti-Money Laundering laws such as the Bank Secrecy Act, OFAC and USA PATRIOT Act and all related policies and procedures including accurate Member/Customer Identification Program, member due diligence, accurate OFAC match processing, and reporting unusual activities and suspected fraud. Administrative & Strategic Support • Supports annual planning, goal setting, and execution for marketing and digital banking initiatives aligned with organizational objectives. • Maintains up-to-date knowledge of marketing best practices, financial services trends, and digital tools to drive innovation. • Performs other duties as assigned to support departmental or organizational needs. SUPERVISORY RESPONSIBILITIES This position will manage up to 6 direct reports and carry out supervisory responsibilities in accordance with BluPeak's policies and applicable laws. This position will also supervise third-party vendors and project teams as assigned. Qualifications EDUCATION and/or EXPERIENCE B.A./B.S. degree in Marketing, Communications, or a related field. Minimum five years of direct marketing / communications experience is required, including a minimum of two years in a management/supervisor role. Strong knowledge of financial institution products, services, and competitors, along with experience in promotions, research, public relations, social media, and problem-solving preferred. TECHNOLOGY PROFICIENCY To perform this job, the employee must possess applicable technology skills. Strong phone and MS Office skills (including Excel, Word, Outlook, PowerPoint) and the ability to learn new programs as applicable. Must be proficient in desktop publishing environments, and have strong word processing and design software skills. Knowledge of Photoshop, Illustrator, In Design, and basic HTML required. OTHER QUALIFICATIONS • Self-directed with the ability to prioritize and multi-task, organize and meet scheduled deadlines and handle a variety of tasks concurrently in a fast-paced, deadline-driven environment. • Ability to effectively coordinate efforts through a diverse internal and external team • Ability to analyze data to identify key findings. • Superior project management, planning and organizational skills. • Strong team player with the ability to adapt to an ever-changing, organic environment • Must be hands-on with all facets of the job. • Ability to think strategically, as well as tactically. BluPeak Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Employment may be contingent upon BluPeak Credit Union's receipt of an acceptable and job-related background check, drug screen and credit check, as applicable and permissible by law. BluPeak Credit Union is committed to working and providing reasonable accommodation to applicants with physical, mental disabilities and sincerely held religious beliefs. For more information, contact Human Resources. PM17 Compensation details: 00 Yearly Salary PIed7c55029b34-6720
Writer (Hybrid)
Cella Los Angeles, California
Location: Los Angeles, CaliforniaJob Type: ContractCompensation Range: $51.00 - 51.73 per hourWe are seeking a dynamic and organized contract Writer to join our Practice Management Marketing team. This writer will play a central role in the creation and delivery of high-quality content supporting our marketing webinars and practice management initiatives. The role is initially for six months, with potential for extension.Candidates MUST go onsite Monday-Thursday in Los Angeles. Responsibilities:Write, edit, and develop content for webinars, including but not limited to presentation slides, email promotions, LinkedIn posts, website landing pages, and technical documents.Participate in daily stand-ups and collaborate with a cross-functional team that includes content managers, delivery leads, writers, producers, and editors.Organize and track approximately 30 deliverables per webinar (two during the contract), managing multiple emails and communications for each event.Interface professionally with both internal and external stakeholders; gather and incorporate feedback from multiple sources, including challenging stakeholders.Conduct interviews as needed and provide support for related content like articles (monthly or bi-monthly) and occasional podcasts.Attend writers' meetings, contribute to editorial processes, and take part in occasional writer-focused events.Application Requirements:Resume and writing portfolio showcasing short-form content.Willingness to participate in panel interviews (2-3 rounds, virtual).Contract Details:6-month term with potential for extension (conversion to permanent role is unlikely).Immediate start targeted for the second week of January. Qualifications:Candidates must have demonstrated experience in financial services and/or investment writing.3-5 years of professional writing experience preferred; candidates with more or less experience may also be considered, especially if hungry to take on a contract.Demonstrated experience in the investment, financial services, or advisor industry; must be able to hit the ground running with industry terms and practices.Strong organizational skills and ability to manage multiple deliverables in a fast-paced environment.Experience working independently and as part of a team, self-direct work based on goals and feedback.Bachelor's degree preferred, but associate's degree or equivalent experience may be considered.Excellent written communication skills and a portfolio with short-form writing samples.Comfortable tracking deliverables using tools such as Kanban boards and SharePoint.Preferred Qualifications:Experience creating webinar content or supporting live events is a plus, but not required.Familiarity with practice management topics such as client acquisition, succession planning, and brand strategy.Ability to adapt to feedback from multiple stakeholders and maintain composure with challenging feedback.Job ID: JN -55 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Finance, Location:Los Angeles, CA-90071
12/11/2025
Full time
Location: Los Angeles, CaliforniaJob Type: ContractCompensation Range: $51.00 - 51.73 per hourWe are seeking a dynamic and organized contract Writer to join our Practice Management Marketing team. This writer will play a central role in the creation and delivery of high-quality content supporting our marketing webinars and practice management initiatives. The role is initially for six months, with potential for extension.Candidates MUST go onsite Monday-Thursday in Los Angeles. Responsibilities:Write, edit, and develop content for webinars, including but not limited to presentation slides, email promotions, LinkedIn posts, website landing pages, and technical documents.Participate in daily stand-ups and collaborate with a cross-functional team that includes content managers, delivery leads, writers, producers, and editors.Organize and track approximately 30 deliverables per webinar (two during the contract), managing multiple emails and communications for each event.Interface professionally with both internal and external stakeholders; gather and incorporate feedback from multiple sources, including challenging stakeholders.Conduct interviews as needed and provide support for related content like articles (monthly or bi-monthly) and occasional podcasts.Attend writers' meetings, contribute to editorial processes, and take part in occasional writer-focused events.Application Requirements:Resume and writing portfolio showcasing short-form content.Willingness to participate in panel interviews (2-3 rounds, virtual).Contract Details:6-month term with potential for extension (conversion to permanent role is unlikely).Immediate start targeted for the second week of January. Qualifications:Candidates must have demonstrated experience in financial services and/or investment writing.3-5 years of professional writing experience preferred; candidates with more or less experience may also be considered, especially if hungry to take on a contract.Demonstrated experience in the investment, financial services, or advisor industry; must be able to hit the ground running with industry terms and practices.Strong organizational skills and ability to manage multiple deliverables in a fast-paced environment.Experience working independently and as part of a team, self-direct work based on goals and feedback.Bachelor's degree preferred, but associate's degree or equivalent experience may be considered.Excellent written communication skills and a portfolio with short-form writing samples.Comfortable tracking deliverables using tools such as Kanban boards and SharePoint.Preferred Qualifications:Experience creating webinar content or supporting live events is a plus, but not required.Familiarity with practice management topics such as client acquisition, succession planning, and brand strategy.Ability to adapt to feedback from multiple stakeholders and maintain composure with challenging feedback.Job ID: JN -55 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Finance, Location:Los Angeles, CA-90071
Marketing Manager
Cella Franklin, Tennessee
Location: Franklin, TennesseeJob Type: PermanentCompensation Range: $95,000 - 110,000 per yearWe are seeking a proactive Marketing Specialist to support all divisional and national marketing initiatives with the core mission of generating high-quality leads and driving traffic.In this fast-paced and dynamic environment, you will be responsible for the effective and timely implementation of programs outlined in the marketing plan. You will work closely with division management, particularly the sales team, on a daily basis, ensuring marketing efforts directly contribute to achieving our sales, customer experience, and EBIT targets.If you thrive in a challenging atmosphere and possess a proven ability to execute marketing strategies that deliver measurable impact, apply now! Responsibilities:AnalysisAnalyzes lead, walk-in, buyer, and market demographics to consistently determine best-fit targets for direct marketing outreach and community action plans.Provides market data and insight into land purchase opportunities.Tracks results for all marketing initiatives, analyzing what worked and what did not work in order to increase efficiencies for the future Strategy Partners with sales management to develop best-fit incentives, offers, and strategies for achieving sales goals.Coordinates communications between communities, division(s), region, and corporate, including data analytics, strategy recommendations, and providing necessary reports.Develops and executes a community specific marketing plan for leads, walk-ins and Realtors in order to drive qualified leads and traffic to all communities.ImplementationCreates produced assets including email, direct mail, social media, and minimal advertising, employing a template-based design program and marketing automation tool for production needs.Ensures that the production of all division and community forward-facing elements, including collateral and signage, adhere to brand standards.Develops and oversees annual marketing budget including invoice management, providing monthly feedback to finance as necessary for forecast updates.LeadershipPlays an integral role in the Division's competitive market analysis, sharing data, strategy, and tactical ideas.Manages the New Home Information Manager(s),(handles online lead engagement) working together to develop strategies for one-one communication with lead and walk-ins to create engaging online content for social media outlets, and to achieve sales goals all while in pursuit of an excellent customer experience.Helps instill a fun culture, adopting humor, teamwork, and openness to drive positive team member engagement.Participating member of the division leadership team, adopting the company's core principles, attitudes, and beliefs.Qualifications:Minimum of a bachelor's degree in Marketing or a related field.Minimum 3 years of related marketing experience.Experience in sales and marketing environment within Real Estate is preferred.Strong leadership skills including managing team members, high accountability, influencing other department heads or upper management, and ability to build trust within the team.Demonstrates self-confidence, grit and a growth mindset, with the ability to be adaptable and problem solve in high pressure situations.Ability to spearhead analytical, strategic, and tactical elements, both independently and as part of a team.Strong communication skills, both written and oral Acts with urgency, requiring exceptional organizational and time management skills and a focus on details.Ability to successfully prioritize and manage multiple tasks simultaneously, delegating where necessary.Proficiency with Microsoft Office (PowerPoint, Word and Excel).JOBID: 61 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Marketing & Biz Dev, Location:Franklin, TN-37067
12/11/2025
Full time
Location: Franklin, TennesseeJob Type: PermanentCompensation Range: $95,000 - 110,000 per yearWe are seeking a proactive Marketing Specialist to support all divisional and national marketing initiatives with the core mission of generating high-quality leads and driving traffic.In this fast-paced and dynamic environment, you will be responsible for the effective and timely implementation of programs outlined in the marketing plan. You will work closely with division management, particularly the sales team, on a daily basis, ensuring marketing efforts directly contribute to achieving our sales, customer experience, and EBIT targets.If you thrive in a challenging atmosphere and possess a proven ability to execute marketing strategies that deliver measurable impact, apply now! Responsibilities:AnalysisAnalyzes lead, walk-in, buyer, and market demographics to consistently determine best-fit targets for direct marketing outreach and community action plans.Provides market data and insight into land purchase opportunities.Tracks results for all marketing initiatives, analyzing what worked and what did not work in order to increase efficiencies for the future Strategy Partners with sales management to develop best-fit incentives, offers, and strategies for achieving sales goals.Coordinates communications between communities, division(s), region, and corporate, including data analytics, strategy recommendations, and providing necessary reports.Develops and executes a community specific marketing plan for leads, walk-ins and Realtors in order to drive qualified leads and traffic to all communities.ImplementationCreates produced assets including email, direct mail, social media, and minimal advertising, employing a template-based design program and marketing automation tool for production needs.Ensures that the production of all division and community forward-facing elements, including collateral and signage, adhere to brand standards.Develops and oversees annual marketing budget including invoice management, providing monthly feedback to finance as necessary for forecast updates.LeadershipPlays an integral role in the Division's competitive market analysis, sharing data, strategy, and tactical ideas.Manages the New Home Information Manager(s),(handles online lead engagement) working together to develop strategies for one-one communication with lead and walk-ins to create engaging online content for social media outlets, and to achieve sales goals all while in pursuit of an excellent customer experience.Helps instill a fun culture, adopting humor, teamwork, and openness to drive positive team member engagement.Participating member of the division leadership team, adopting the company's core principles, attitudes, and beliefs.Qualifications:Minimum of a bachelor's degree in Marketing or a related field.Minimum 3 years of related marketing experience.Experience in sales and marketing environment within Real Estate is preferred.Strong leadership skills including managing team members, high accountability, influencing other department heads or upper management, and ability to build trust within the team.Demonstrates self-confidence, grit and a growth mindset, with the ability to be adaptable and problem solve in high pressure situations.Ability to spearhead analytical, strategic, and tactical elements, both independently and as part of a team.Strong communication skills, both written and oral Acts with urgency, requiring exceptional organizational and time management skills and a focus on details.Ability to successfully prioritize and manage multiple tasks simultaneously, delegating where necessary.Proficiency with Microsoft Office (PowerPoint, Word and Excel).JOBID: 61 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Marketing & Biz Dev, Location:Franklin, TN-37067
Hilton
Director of Sales and Marketing - Hilton Motif Seattle
Hilton Seattle, Washington
The Hilton Motif Seattle is looking for a dynamic Director of Sales & Marketing! Located on 5th Avenue in the heart of downtown Seattle, this stylish boutique hotel is nestled between Pike Place Market and Union Street and is surrounded by the city's finest restaurants, shopping, entertainment venues museums and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views, over 28,000 square feet of meeting space, and 319 newly redesigned rooms. What will I be doing? The primary responsibilities of the Director of Sales & Marketing are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. As the Director of Sales & Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Business processes should be designed to impact all revenue streams, including a deliberate focus on Rooms, Catering, Events and Marketing. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes, but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. Strategy Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on property leaders and regional support. Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves. Directly accountable for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient. Work with Commercial Leadership to ensure that Business Review Guidelines (current to 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share. Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies. Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets. Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies. Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis. Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles. Lead, engage, and develop team members, including ongoing performance development and Career Development Plans. Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's Inclusion and ESG enterprise goals Ownership, Customer, and Stakeholder Relations Own performance and commercial activity reporting for the hotels (i.e., performance status communication and response plans). In concert with AVPs, Regional Commercial Director and General Manager, present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses). Liaise with Hilton Worldwide Sales, regional support and brand teams. Build strong relationships with CVB, community influencers and 3rd party travel partners. High level of engagement with customers from all sales segments Support of team's high impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets Sales Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site catering. Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third party agencies Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same. Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events. What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum of five (5) Years of Hotel Sales, Catering or Marketing Experience. Management Experience (type): Director Four-year college degree preferred Minimum Years of Leadership Experience in a Full Service Hotel: 2 plus Additional Requirements (i.e., % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes. Experience in hotel management, or related industry, essential. Cross brand or product line experience preferred. Highly professional presentations and communication (oral and written) skills. Proficiency with standard Microsoft Office. Ability to perform critical analysis. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development. Experience in large matrix organizations Ability to speak multiple languages Multiple Brand experience Hilton software programs preferred The annual salary range for this role is $160,000 $210,000 and is based on applicable, specialized experience and location. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Hospitality Workplace in the World! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage -for you and your family. Vision, dental, life and disability insurance Mental Health Resources . click apply for full job details
12/10/2025
Full time
The Hilton Motif Seattle is looking for a dynamic Director of Sales & Marketing! Located on 5th Avenue in the heart of downtown Seattle, this stylish boutique hotel is nestled between Pike Place Market and Union Street and is surrounded by the city's finest restaurants, shopping, entertainment venues museums and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views, over 28,000 square feet of meeting space, and 319 newly redesigned rooms. What will I be doing? The primary responsibilities of the Director of Sales & Marketing are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. As the Director of Sales & Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Business processes should be designed to impact all revenue streams, including a deliberate focus on Rooms, Catering, Events and Marketing. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes, but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. Strategy Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on property leaders and regional support. Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves. Directly accountable for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient. Work with Commercial Leadership to ensure that Business Review Guidelines (current to 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share. Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies. Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets. Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies. Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis. Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles. Lead, engage, and develop team members, including ongoing performance development and Career Development Plans. Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's Inclusion and ESG enterprise goals Ownership, Customer, and Stakeholder Relations Own performance and commercial activity reporting for the hotels (i.e., performance status communication and response plans). In concert with AVPs, Regional Commercial Director and General Manager, present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses). Liaise with Hilton Worldwide Sales, regional support and brand teams. Build strong relationships with CVB, community influencers and 3rd party travel partners. High level of engagement with customers from all sales segments Support of team's high impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets Sales Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site catering. Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third party agencies Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same. Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events. What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum of five (5) Years of Hotel Sales, Catering or Marketing Experience. Management Experience (type): Director Four-year college degree preferred Minimum Years of Leadership Experience in a Full Service Hotel: 2 plus Additional Requirements (i.e., % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes. Experience in hotel management, or related industry, essential. Cross brand or product line experience preferred. Highly professional presentations and communication (oral and written) skills. Proficiency with standard Microsoft Office. Ability to perform critical analysis. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development. Experience in large matrix organizations Ability to speak multiple languages Multiple Brand experience Hilton software programs preferred The annual salary range for this role is $160,000 $210,000 and is based on applicable, specialized experience and location. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Hospitality Workplace in the World! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage -for you and your family. Vision, dental, life and disability insurance Mental Health Resources . click apply for full job details
Hilton
Director of Group Sales - Signia by Hilton San Jose
Hilton San Jose, California
A Director of Group Sales with Signia by Hilton San Jose is responsible for leading a dynamic team of sellers and maximizing the group revenues of an asset on a consistent basis. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotels annual group rooms and group banquets budget and crossover targets. As the Director of Group Sales, you will be responsible for overseeing commercial strategies for your group sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to group rooms and group banquets sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms and group banquets. Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of group sales opportunities and achieve positive group market share. Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and group pricing targets established. Understand and contribute to the maximization of profits in line with GOP and EBITDA targets. Operate within departmental expense budget and forecasts In collaboration with hotels commercial leaders, contribute to the development of knowledge of all competitors and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members. In collaboration with DOSM, contribute to the commercial strategy plan pertaining to banquet and group sales, socialize and amend plan on a consistent basis. Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all group sales roles. Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans. Conduct performance reviews for all direct reports and provide feedback for dotted line reports including but not limited to: Group Sales Administrative Team Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Will carry a Verticle Market sales goal, market TBD Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans). Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners. High level of engagement with customers including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $140-160K and is based on applicable experience and location
12/10/2025
Full time
A Director of Group Sales with Signia by Hilton San Jose is responsible for leading a dynamic team of sellers and maximizing the group revenues of an asset on a consistent basis. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotels annual group rooms and group banquets budget and crossover targets. As the Director of Group Sales, you will be responsible for overseeing commercial strategies for your group sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to group rooms and group banquets sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms and group banquets. Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of group sales opportunities and achieve positive group market share. Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and group pricing targets established. Understand and contribute to the maximization of profits in line with GOP and EBITDA targets. Operate within departmental expense budget and forecasts In collaboration with hotels commercial leaders, contribute to the development of knowledge of all competitors and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members. In collaboration with DOSM, contribute to the commercial strategy plan pertaining to banquet and group sales, socialize and amend plan on a consistent basis. Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all group sales roles. Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans. Conduct performance reviews for all direct reports and provide feedback for dotted line reports including but not limited to: Group Sales Administrative Team Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Will carry a Verticle Market sales goal, market TBD Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans). Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners. High level of engagement with customers including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $140-160K and is based on applicable experience and location
Hilton
Director of Sales, Group - Waldorf Astoria Monarch Beach Resort
Hilton Dana Point, California
A Director of Sales, Group with Waldorf Astoria Monarch Beach is responsible for leading a dynamic team of sellers and maximizing the group revenues of an asset on a consistent basis. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotels annual group rooms and group banquets budget and crossover targets. As the Director of Group Sales, you will be responsible for overseeing commercial strategies for your group sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to group rooms and group banquets sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms and group banquets. Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of group sales opportunities and achieve positive group market share. Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and group pricing targets established. Understand and contribute to the maximization of profits in line with GOP and EBITDA targets. Operate within departmental expense budget and forecasts In collaboration with hotels commercial leaders, contribute to the development of knowledge of all competitors and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members. In collaboration with DOSM, contribute to the commercial strategy plan pertaining to group sales, socialize and amend plan on a consistent basis. Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all group sales roles. Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans. Conduct performance reviews for all direct reports and provide feedback for dotted line reports including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Contract/PERM Sales Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans). Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners. High level of engagement with customers including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $190-225K and is based on applicable experience and location.
12/10/2025
Full time
A Director of Sales, Group with Waldorf Astoria Monarch Beach is responsible for leading a dynamic team of sellers and maximizing the group revenues of an asset on a consistent basis. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotels annual group rooms and group banquets budget and crossover targets. As the Director of Group Sales, you will be responsible for overseeing commercial strategies for your group sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to group rooms and group banquets sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms and group banquets. Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of group sales opportunities and achieve positive group market share. Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and group pricing targets established. Understand and contribute to the maximization of profits in line with GOP and EBITDA targets. Operate within departmental expense budget and forecasts In collaboration with hotels commercial leaders, contribute to the development of knowledge of all competitors and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members. In collaboration with DOSM, contribute to the commercial strategy plan pertaining to group sales, socialize and amend plan on a consistent basis. Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all group sales roles. Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans. Conduct performance reviews for all direct reports and provide feedback for dotted line reports including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Contract/PERM Sales Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans). Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners. High level of engagement with customers including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $190-225K and is based on applicable experience and location.
Property Manager-Santa Ana Arts Apts. (Tax Credit),Santa Ana, CA
WSH Management, Inc. Santa Ana, California
Property Manager (Tax Credit experience preferred) WSH Management is seeking a highly motivated Resident Manager to oversee the day-to-day operations of a 58-unit LIHTC/PSH community in Santa Ana, CA. This is an excellent opportunity to manage a multi-family community focused on delivering quality housing to residents. The Resident Manager is responsible for the day-to-day management of community policies, payables, and preparing the annual budget. Additionally, ensure the property is rented to the fullest capacity and lost rent is minimized. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. What we offer: Salary: $27.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Two Bedroom Apartment included to live onsite Financial Demonstrate ability to understand financial goals, operate assets in owners' best interest in accordance with Policies & Procedures Manual. Maintain accurate records of all community transactions and submit on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Daily review of property Yardi dashboard. Review all vacant and available units to ensure timely move-ins. Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner. Generate necessary legal action documents and process in accordance with Landlord/Tenant Laws, Fair Housing Laws, and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billings, vendor relations, and certificates of insurance. Ensure that invoices are accurately processed for approval and payment by Corporate offices, manage petty cash and all funds. Leasing Ensure property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy and move-in. Utilize marketing strategies to secure prospective residents. Confirm that leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather information about market competition in the area and file. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Represent the company in a professional manner at all times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly and efficient workflow. Working knowledge of California landlord/tenant laws and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input into software systems accurately and on a timely basis. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis. Ensure compliance with all applicable affordable housing programs. Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc., within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention Conduct quarterly Resident Meetings. Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management. Participate in resident social service programs and/or coordinate resident activities programs. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). Consistently implement policies of the community. Daily review of all emails and respond as necessary within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership. Plan weekly/daily brief meetings with staff to review schedules, work order status, and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Administer action plans consistently and on a timely basis with performance problems. Document appropriately, communicate situation to supervisor, Human Resources Director, and terminate properly when necessary. Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours. Assure quality and quantity of market-ready apartments. Ensure that models and market-ready apartments are walked daily and communicate any service-related needs to maintenance. Ensure that service request procedures are followed, recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow-up. Safety Learn and ensure compliance with all company, local, state, and federal safety rules. Ensure that unsafe conditions are corrected in a timely manner. Direct staff to follow a "safety first" principle. Abilities Ability to make decisions, meet targets, and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to detail in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results, and ability to remain true to the company s brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Effectively convey ideas, images, and goals to a diverse group of personalities. Possess a positive attitude, keep calm, and smile under all circumstances. Property Manager Qualifications/Preferred Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). Will consider 3 years of an Assistant Manager to a comparable community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience preffered. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver s license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). About Us: Join a Team That Makes a Difference WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing . click apply for full job details
12/10/2025
Full time
Property Manager (Tax Credit experience preferred) WSH Management is seeking a highly motivated Resident Manager to oversee the day-to-day operations of a 58-unit LIHTC/PSH community in Santa Ana, CA. This is an excellent opportunity to manage a multi-family community focused on delivering quality housing to residents. The Resident Manager is responsible for the day-to-day management of community policies, payables, and preparing the annual budget. Additionally, ensure the property is rented to the fullest capacity and lost rent is minimized. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. What we offer: Salary: $27.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Two Bedroom Apartment included to live onsite Financial Demonstrate ability to understand financial goals, operate assets in owners' best interest in accordance with Policies & Procedures Manual. Maintain accurate records of all community transactions and submit on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Daily review of property Yardi dashboard. Review all vacant and available units to ensure timely move-ins. Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner. Generate necessary legal action documents and process in accordance with Landlord/Tenant Laws, Fair Housing Laws, and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billings, vendor relations, and certificates of insurance. Ensure that invoices are accurately processed for approval and payment by Corporate offices, manage petty cash and all funds. Leasing Ensure property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy and move-in. Utilize marketing strategies to secure prospective residents. Confirm that leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather information about market competition in the area and file. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Represent the company in a professional manner at all times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly and efficient workflow. Working knowledge of California landlord/tenant laws and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input into software systems accurately and on a timely basis. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis. Ensure compliance with all applicable affordable housing programs. Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc., within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention Conduct quarterly Resident Meetings. Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management. Participate in resident social service programs and/or coordinate resident activities programs. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). Consistently implement policies of the community. Daily review of all emails and respond as necessary within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership. Plan weekly/daily brief meetings with staff to review schedules, work order status, and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Administer action plans consistently and on a timely basis with performance problems. Document appropriately, communicate situation to supervisor, Human Resources Director, and terminate properly when necessary. Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours. Assure quality and quantity of market-ready apartments. Ensure that models and market-ready apartments are walked daily and communicate any service-related needs to maintenance. Ensure that service request procedures are followed, recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow-up. Safety Learn and ensure compliance with all company, local, state, and federal safety rules. Ensure that unsafe conditions are corrected in a timely manner. Direct staff to follow a "safety first" principle. Abilities Ability to make decisions, meet targets, and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to detail in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results, and ability to remain true to the company s brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Effectively convey ideas, images, and goals to a diverse group of personalities. Possess a positive attitude, keep calm, and smile under all circumstances. Property Manager Qualifications/Preferred Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). Will consider 3 years of an Assistant Manager to a comparable community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience preffered. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver s license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). About Us: Join a Team That Makes a Difference WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing . click apply for full job details
Property Manager Buckingham Senior (Tax Credit Apts.)Los Angeles
WSH Management, Inc. Los Angeles, California
Position Summary WSH Management is currently recruiting for an amazing Property Manager for our 70 unit affordable property at Buckingham Senior Apartments located in Los Angeles, CA. Reports to Regional Manager. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Community Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Financial Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Daily review of property Yardi dashboard. Review all vacant and available units to ensure timely move ins. Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives Leasing Ensure property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. Utilize marketing strategies to secure prospective residents. Confirm that leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather information about market competition in the area and file. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Represent the company in a professional manner at all the times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Working knowledge of California landlord/tenant law, and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. Ensure compliance with all applicable affordable housing programs. Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention Conduct quarterly Resident Meetings Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. Participate in resident social service programs and/or coordinate resident activities program. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). Consistently implement policies of the community. Daily review of all emails and respond as necessary within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. Assure quality and quantity of market ready apartments. Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety Learn and ensure compliance with all company, local, state and federal safety rules. Ensure that unsafe conditions are corrected in a timely manner. Direct staff to follow a "safety first" principle. Abilities: Ability to make decisions, meet targets and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to details in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Effectively convey ideas, images and goals to a diverse group of personalities. Possess a positive attitude, keep calm and smile under all circumstances What we offer: Salary: $28.00 to $30.00 per hour Studio Apartment Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Resident Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: College degree preferred. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Position requires a minimum of 2 years on-site as an Assistant Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s) and/or prior experience as Resident Manager. Affordable housing experience preferred. Achieve Fair Housing certification prior to interaction with prospects or residents. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Knowledge of OSHA laws and regulations. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. Participate in training to comply with new projects, programs or existing laws. Be able to work evenings and weekends on call as needed. Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community or representing the community. Comply with expectations as demonstrated in the Employee Handbook. About Us: Join a Team That Makes a Difference - WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees - and we're still growing. At WSH, we believe that great people make great communities. That's why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we're committed to keeping that momentum going. If you're passionate about service, teamwork, and personal development - we'd love to welcome you to our team. . click apply for full job details
12/10/2025
Full time
Position Summary WSH Management is currently recruiting for an amazing Property Manager for our 70 unit affordable property at Buckingham Senior Apartments located in Los Angeles, CA. Reports to Regional Manager. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Community Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Financial Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Daily review of property Yardi dashboard. Review all vacant and available units to ensure timely move ins. Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives Leasing Ensure property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. Utilize marketing strategies to secure prospective residents. Confirm that leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather information about market competition in the area and file. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Represent the company in a professional manner at all the times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Working knowledge of California landlord/tenant law, and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. Ensure compliance with all applicable affordable housing programs. Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention Conduct quarterly Resident Meetings Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. Participate in resident social service programs and/or coordinate resident activities program. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). Consistently implement policies of the community. Daily review of all emails and respond as necessary within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. Assure quality and quantity of market ready apartments. Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety Learn and ensure compliance with all company, local, state and federal safety rules. Ensure that unsafe conditions are corrected in a timely manner. Direct staff to follow a "safety first" principle. Abilities: Ability to make decisions, meet targets and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to details in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Effectively convey ideas, images and goals to a diverse group of personalities. Possess a positive attitude, keep calm and smile under all circumstances What we offer: Salary: $28.00 to $30.00 per hour Studio Apartment Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Resident Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: College degree preferred. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Position requires a minimum of 2 years on-site as an Assistant Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s) and/or prior experience as Resident Manager. Affordable housing experience preferred. Achieve Fair Housing certification prior to interaction with prospects or residents. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Knowledge of OSHA laws and regulations. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. Participate in training to comply with new projects, programs or existing laws. Be able to work evenings and weekends on call as needed. Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community or representing the community. Comply with expectations as demonstrated in the Employee Handbook. About Us: Join a Team That Makes a Difference - WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees - and we're still growing. At WSH, we believe that great people make great communities. That's why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we're committed to keeping that momentum going. If you're passionate about service, teamwork, and personal development - we'd love to welcome you to our team. . click apply for full job details
Property Manager - Montevista Apts (Tax Credit) in San Pablo, CA
WSH Management, Inc. Irvine, California
Property Manager (Tax Credit experience preferred) WSH Management is currently recruiting for a Property Manager a 82-unit apartments for the Senior 55+ community located at Montevista Senior Apartments in San Pablo, CA. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners' best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. What we offer: Salary: $32.00 to $34.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday 8-5pm 1 or 2 Bedroom Apartment included to live onsite Financial • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). • Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a "safety first" principle. Abilities • Ability to make decisions, meet targets and work under pressure. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Attention to details in all aspects of job performance. • Effectively prioritize multiple projects simultaneously while meeting deadlines. • Demonstrated managerial and leadership skills. • Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. • A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. • Effectively convey ideas, images and goals to a diverse group of personalities. • Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience / Minimum Qualifications Professional Certifications: CAM or ARM preferred; Fair Housing certification required prior to working with prospects or residents. Experience: For Property Manager roles: minimum 4+ years on-site as a Property Manager, or 5 years as an Assistant Manager for a 100+ unit community with demonstrated leadership responsibilities. Affordable housing experience preferred; Tax Credit experience strongly preferred. Technical Skills: Proficiency with Microsoft Office Suite/Office 365 (Word, Excel, Outlook), internet research, basic math, and property management software; Yardi and RentCafe experience preferred. Compliance & Knowledge: Familiarity with OSHA laws and regulations. Willingness to participate in ongoing training related to new projects, programs, and legal requirements. Other Requirements: High school diploma required; college degree preferred. Valid driver's license, reliable transportation, and current auto insurance; position may require driving for company business. Ability to work evenings and weekends on-call as needed. Professional appearance and conduct while on-site or representing the community. Ability to pass background and drug screening (a conviction does not automatically disqualify you). Compliance with all company expectations as outlined in the Employee Handbook. About Us: Join a Team That Makes a Difference - WSH Management For over 25 years . click apply for full job details
12/10/2025
Full time
Property Manager (Tax Credit experience preferred) WSH Management is currently recruiting for a Property Manager a 82-unit apartments for the Senior 55+ community located at Montevista Senior Apartments in San Pablo, CA. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners' best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. What we offer: Salary: $32.00 to $34.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday 8-5pm 1 or 2 Bedroom Apartment included to live onsite Financial • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). • Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a "safety first" principle. Abilities • Ability to make decisions, meet targets and work under pressure. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Attention to details in all aspects of job performance. • Effectively prioritize multiple projects simultaneously while meeting deadlines. • Demonstrated managerial and leadership skills. • Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. • A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. • Effectively convey ideas, images and goals to a diverse group of personalities. • Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience / Minimum Qualifications Professional Certifications: CAM or ARM preferred; Fair Housing certification required prior to working with prospects or residents. Experience: For Property Manager roles: minimum 4+ years on-site as a Property Manager, or 5 years as an Assistant Manager for a 100+ unit community with demonstrated leadership responsibilities. Affordable housing experience preferred; Tax Credit experience strongly preferred. Technical Skills: Proficiency with Microsoft Office Suite/Office 365 (Word, Excel, Outlook), internet research, basic math, and property management software; Yardi and RentCafe experience preferred. Compliance & Knowledge: Familiarity with OSHA laws and regulations. Willingness to participate in ongoing training related to new projects, programs, and legal requirements. Other Requirements: High school diploma required; college degree preferred. Valid driver's license, reliable transportation, and current auto insurance; position may require driving for company business. Ability to work evenings and weekends on-call as needed. Professional appearance and conduct while on-site or representing the community. Ability to pass background and drug screening (a conviction does not automatically disqualify you). Compliance with all company expectations as outlined in the Employee Handbook. About Us: Join a Team That Makes a Difference - WSH Management For over 25 years . click apply for full job details
Property Manager-Twin Oaks Apts. (Tax Credit) Oakley, CA
WSH Management, Inc. Irvine, California
Property Manager (Tax Credit experience preferred) WSH Management is currently recruiting for a Property Manager a 130-unit apartments for the Senior 62+ community located at Twin Oaks Apartments in Oakley, CA. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners' best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. What we offer: Salary: $32.00 to $34.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday 8-5pm 1 or 2 Bedroom Apartment included to live onsite Financial • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). • Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a "safety first" principle. Abilities • Ability to make decisions, meet targets and work under pressure. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Attention to details in all aspects of job performance. • Effectively prioritize multiple projects simultaneously while meeting deadlines. • Demonstrated managerial and leadership skills. • Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. • A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. • Effectively convey ideas, images and goals to a diverse group of personalities. • Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience / Minimum Qualifications Professional Certifications: CAM or ARM preferred; Fair Housing certification required prior to working with prospects or residents. Experience: For Property Manager roles: minimum 4+ years on-site as a Property Manager, or 5 years as an Assistant Manager for a 100+ unit community with demonstrated leadership responsibilities. Affordable housing experience preferred; Tax Credit experience strongly preferred. Technical Skills: Proficiency with Microsoft Office Suite/Office 365 (Word, Excel, Outlook), internet research, basic math, and property management software; Yardi and RentCafe experience preferred. Compliance & Knowledge: Familiarity with OSHA laws and regulations. Willingness to participate in ongoing training related to new projects, programs, and legal requirements. Other Requirements: High school diploma required; college degree preferred. Valid driver's license, reliable transportation, and current auto insurance; position may require driving for company business. Ability to work evenings and weekends on-call as needed. Professional appearance and conduct while on-site or representing the community. Ability to pass background and drug screening (a conviction does not automatically disqualify you). Compliance with all company expectations as outlined in the Employee Handbook. About Us: Join a Team That Makes a Difference - WSH Management For over 25 years . click apply for full job details
12/10/2025
Full time
Property Manager (Tax Credit experience preferred) WSH Management is currently recruiting for a Property Manager a 130-unit apartments for the Senior 62+ community located at Twin Oaks Apartments in Oakley, CA. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners' best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. What we offer: Salary: $32.00 to $34.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday 8-5pm 1 or 2 Bedroom Apartment included to live onsite Financial • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). • Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a "safety first" principle. Abilities • Ability to make decisions, meet targets and work under pressure. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Attention to details in all aspects of job performance. • Effectively prioritize multiple projects simultaneously while meeting deadlines. • Demonstrated managerial and leadership skills. • Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. • A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. • Effectively convey ideas, images and goals to a diverse group of personalities. • Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience / Minimum Qualifications Professional Certifications: CAM or ARM preferred; Fair Housing certification required prior to working with prospects or residents. Experience: For Property Manager roles: minimum 4+ years on-site as a Property Manager, or 5 years as an Assistant Manager for a 100+ unit community with demonstrated leadership responsibilities. Affordable housing experience preferred; Tax Credit experience strongly preferred. Technical Skills: Proficiency with Microsoft Office Suite/Office 365 (Word, Excel, Outlook), internet research, basic math, and property management software; Yardi and RentCafe experience preferred. Compliance & Knowledge: Familiarity with OSHA laws and regulations. Willingness to participate in ongoing training related to new projects, programs, and legal requirements. Other Requirements: High school diploma required; college degree preferred. Valid driver's license, reliable transportation, and current auto insurance; position may require driving for company business. Ability to work evenings and weekends on-call as needed. Professional appearance and conduct while on-site or representing the community. Ability to pass background and drug screening (a conviction does not automatically disqualify you). Compliance with all company expectations as outlined in the Employee Handbook. About Us: Join a Team That Makes a Difference - WSH Management For over 25 years . click apply for full job details
Hilton
Director of Sales and Marketing - Martinique New York on Broadway, Curio Collection by Hilton
Hilton New York, New York
As the Director of Sales & Marketing with Martinique New York on Broadway , you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $175-195K and is based on applicable experience and location.
12/10/2025
Full time
As the Director of Sales & Marketing with Martinique New York on Broadway , you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $175-195K and is based on applicable experience and location.
Hilton
Complex Director of Sales - Casa Marina Key West Curio and The Reach Curio by Hilton
Hilton Key West, Florida
Lead the Tide - Elevate Two Iconic Key West Resorts Join the leadership team at Casa Marina Key West and The Reach Key West, both part of Hilton's Curio Collection, as our Director of Sales. Following a recent brand repositioning, Casa Marina has emerged as a refreshed icon of coastal luxury, while The Reach offers an intimate, boutique-style experience with Key West's only natural sand beach. This role is ideal for a strategic and creative leader with a passion for storytelling, team development, and driving revenue across leisure, group, and lifestyle segments. A Director of Sales is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world-class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel's annual budget and crossover targets. As the Director of Sales, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established Understand and contribute to the maximization of profits in line with GOP and EBITDA targets Operate within departmental expense budget and forecasts In collaboration with hotel's commercial leaders, contribute to the development of knowledge of all competitor and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members In collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales roles Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Contract/PERM Sales Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans) Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners High level of engagement with customers from all sales segments including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred Ability to work on property - non remote position It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! The Benefits We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the cafeteria while on shift
12/10/2025
Full time
Lead the Tide - Elevate Two Iconic Key West Resorts Join the leadership team at Casa Marina Key West and The Reach Key West, both part of Hilton's Curio Collection, as our Director of Sales. Following a recent brand repositioning, Casa Marina has emerged as a refreshed icon of coastal luxury, while The Reach offers an intimate, boutique-style experience with Key West's only natural sand beach. This role is ideal for a strategic and creative leader with a passion for storytelling, team development, and driving revenue across leisure, group, and lifestyle segments. A Director of Sales is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world-class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel's annual budget and crossover targets. As the Director of Sales, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established Understand and contribute to the maximization of profits in line with GOP and EBITDA targets Operate within departmental expense budget and forecasts In collaboration with hotel's commercial leaders, contribute to the development of knowledge of all competitor and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members In collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales roles Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Contract/PERM Sales Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans) Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners High level of engagement with customers from all sales segments including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred Ability to work on property - non remote position It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! The Benefits We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the cafeteria while on shift
MinistryHub
Executive Director
MinistryHub Ventura, California
MinistryHub is honored to partner with Ventura County Pregnancy Center in their search for an Executive Director. Please direct all applications through MinistryHub and any inquiries to . About Ventura County Pregnancy Center Ventura County Pregnancy Center is a Christ-centered, pro-life ministry committed to providing compassionate support and practical resources to women and men facing unplanned pregnancies. Since 1987, the center has served the Ventura County community with free and confidential services, including pregnancy testing, peer counseling, options education, and parenting resources. Grounded in the belief that every life is valuable and made in the image of God, the center seeks to empower individuals to make informed decisions through truth, love, and grace. The staff and volunteers are passionate about creating a safe, non-judgmental space where clients can experience hope and receive holistic care, physically, emotionally, and spiritually. Opportunity Summary The Executive Director has full responsibility for the management of Ventura County Pregnancy Center (VCPC), ensuring the consistency achievement of the mission through the effective stewardship of resources, including financial, material, facility, and personnel; overseeing operations of the medical clinic and implementation of pregrams, services, policies and procedures; and exercising supervisory responsibility of staff. Accountability and Supervision This position reports to the Board of Directors. They will supervise the center's overall staff, including the volunteers. Evaluation After 90-day probationary period, and annually thereafter at the end of calendar year, or as needed on a quarterly basis. Qualifications Demonstrates a close personal relationship with Jesus Christ, spiritual maturity, a preyerful, evangelical witness, and is commited to a local Bible-believing Church. Exhibits an understanding and commitment to proclaiming and spreading the gospel of Jesus Christ. Expresses full agreement with VCPC's Statement of and Faith, Code of Ethics, and Policies and Procedures; possesses a sincere desire to reach abortion-vulnerable women. Holds a strong commitment to protecting the sanctity of human life and upholding chastity. Maintains a consistent life-affirming philosophy and would never refer or advise a woman to have an abortion. Demonstrates ability as a servant leader; able to disciple, encourage and motivate staff and volunteers. Shows commitment to maintaining a healthy relationship with the Board through open and honest communications. Able to represent and uphold the vision and mission of the organization in all programs, policies and procedures. Demonstrates ability in conducting fund-raising, donor development, marketing, and public relations programs. Has strong skills in communications: one-on-one and public speaking, writing, and effective use of social media. Shows commitment to building relationships with local churches and church members. Able to carry out responsibilities and make decisions with little or no supervision. Has at least 5 to 10 years of professional and/or volunteer experience in leadership roles, ideally in non- profit organizations, but leaders with leadership experience in business, government, military, and other professional settings are also encouraged to apply. Graduate education may be substituted for years of experience. Ideally has 5 years of professional experience leading organizations, managing staff, and overseeing budgets. Specific Responsibilities Strategy Develop long-range strategies that achieve the organization's mission and goals. Effectively communicate the vision and mission both within and outside of the ministry. Develop program, organizational, and financial plans and policies for Board approval that reflect the mission and are necessary for the proper functioning of the Center. Oversee the implementation of a vibrant Volunteer Program that promotes active and broad participation of local churches and volunteers in all areas of the organization's work. Oversee the development of support services and programs for clients, ensuring "best practices" are established and maintained. Actively obtain feedback and assess programs and projects to ensure they are effective and mission- focused. Management & Administration Provide managerial support, direction, and supervision of personnel. Ensure prayer is an integral part of the day-to-day operations of the Center. Responsible for recruiting, employing, evaluating and training of staff. Ensure all personnel have up-to-date, written job descriptions and annual evaluations. Establish training programs for staff and volunteers that strengthen a Christian worldview and ensure the integration of a Biblical perspective on the sanctity of human life, sexual integrity, and God's design for relationships in all services provided. Prepare and propose an annual budget for approval by the Board of Directors that reflects strategic mission and goals. Oversee budget and expenditures, including payroll. Oversee the compilation of reports and records, and provide to the Board of Directors, outside CPA firm, affiliates and other organizations as needed. Coordinate an annual planning calendar for the ministry and implementation of special events. Ensure and update as required all policies and procedures per current Board-approved manual. Attend all regular and annual and special Board meetings, serving as non-voting member of the Board, and member of all Board committees. Ensure VCPC facility has proper provision, functionality, maintenance and repair of the building, utilities, equipment, and IT. Oversee retention and destruction of documents in accordance with established policy and procedures. Services & Programs Work with staff to oversee client services training and in-services, ensuring that policies and procedures are taught and followed. Work with the Medical Director and Nurse Manager to oversee the on-going development and execution of medical policies, procedures, and services. Work with staff to develop client programs and services that best meet mission objectives. Maintain 'best practices,' ensuring compliance and seeking legal counsel as needed, including adherence to the Center's Statements of Faith and Code of Ethics. Ensure licensure and training requirements of medical staff are met and maintained. Donor Development and Fund-Raising Oversee donor development and management programs. Communicate with church and individual donors on a regular basis in writing, phone conversations, and in personal meetings to present opportunities for financial partnership with the ministry. Oversee staff to plan and coordinate major fundraising events. Oversee staff to prepare and send mail pieces and newsletters per development plan. Oversee the development and execution of a Church Development Program to broaden church partnerships and the base of church support. Produce long-term and short-term source funding objectives to accomplish ministry goals. Public Relations and Communications Oversee staff to conduct outreach efforts to churches, pastors, community groups, and the professional community with the goal of increasing involvement and establishing partnerships. Represent the ministry in the community, to local and state leaders, and to the media to help educate them about the services provided and increase general awareness of the ministry as a valuable community resource. Work with staff to develop and maintain relationships with other ministries/organizations that best meet client and donor development needs. Oversee the development and use of communications materials, including websites, written materials, and social media for public relations purposes; ensure integrity and consistency of messaging. Oversee the development and use of client-focused marketing materials, including websites, written materials, ad campaigns, and social media focused on targeting abortion-minded and abortion- vulnerable clients as approved by the Medical Director. Compensation and Benefits Salary depends on experience. Compensation range is from $90,000-120,000 Paid vacation/sick leave Mileage allowance Healthcare stipend Bonuses based on performance
12/10/2025
Full time
MinistryHub is honored to partner with Ventura County Pregnancy Center in their search for an Executive Director. Please direct all applications through MinistryHub and any inquiries to . About Ventura County Pregnancy Center Ventura County Pregnancy Center is a Christ-centered, pro-life ministry committed to providing compassionate support and practical resources to women and men facing unplanned pregnancies. Since 1987, the center has served the Ventura County community with free and confidential services, including pregnancy testing, peer counseling, options education, and parenting resources. Grounded in the belief that every life is valuable and made in the image of God, the center seeks to empower individuals to make informed decisions through truth, love, and grace. The staff and volunteers are passionate about creating a safe, non-judgmental space where clients can experience hope and receive holistic care, physically, emotionally, and spiritually. Opportunity Summary The Executive Director has full responsibility for the management of Ventura County Pregnancy Center (VCPC), ensuring the consistency achievement of the mission through the effective stewardship of resources, including financial, material, facility, and personnel; overseeing operations of the medical clinic and implementation of pregrams, services, policies and procedures; and exercising supervisory responsibility of staff. Accountability and Supervision This position reports to the Board of Directors. They will supervise the center's overall staff, including the volunteers. Evaluation After 90-day probationary period, and annually thereafter at the end of calendar year, or as needed on a quarterly basis. Qualifications Demonstrates a close personal relationship with Jesus Christ, spiritual maturity, a preyerful, evangelical witness, and is commited to a local Bible-believing Church. Exhibits an understanding and commitment to proclaiming and spreading the gospel of Jesus Christ. Expresses full agreement with VCPC's Statement of and Faith, Code of Ethics, and Policies and Procedures; possesses a sincere desire to reach abortion-vulnerable women. Holds a strong commitment to protecting the sanctity of human life and upholding chastity. Maintains a consistent life-affirming philosophy and would never refer or advise a woman to have an abortion. Demonstrates ability as a servant leader; able to disciple, encourage and motivate staff and volunteers. Shows commitment to maintaining a healthy relationship with the Board through open and honest communications. Able to represent and uphold the vision and mission of the organization in all programs, policies and procedures. Demonstrates ability in conducting fund-raising, donor development, marketing, and public relations programs. Has strong skills in communications: one-on-one and public speaking, writing, and effective use of social media. Shows commitment to building relationships with local churches and church members. Able to carry out responsibilities and make decisions with little or no supervision. Has at least 5 to 10 years of professional and/or volunteer experience in leadership roles, ideally in non- profit organizations, but leaders with leadership experience in business, government, military, and other professional settings are also encouraged to apply. Graduate education may be substituted for years of experience. Ideally has 5 years of professional experience leading organizations, managing staff, and overseeing budgets. Specific Responsibilities Strategy Develop long-range strategies that achieve the organization's mission and goals. Effectively communicate the vision and mission both within and outside of the ministry. Develop program, organizational, and financial plans and policies for Board approval that reflect the mission and are necessary for the proper functioning of the Center. Oversee the implementation of a vibrant Volunteer Program that promotes active and broad participation of local churches and volunteers in all areas of the organization's work. Oversee the development of support services and programs for clients, ensuring "best practices" are established and maintained. Actively obtain feedback and assess programs and projects to ensure they are effective and mission- focused. Management & Administration Provide managerial support, direction, and supervision of personnel. Ensure prayer is an integral part of the day-to-day operations of the Center. Responsible for recruiting, employing, evaluating and training of staff. Ensure all personnel have up-to-date, written job descriptions and annual evaluations. Establish training programs for staff and volunteers that strengthen a Christian worldview and ensure the integration of a Biblical perspective on the sanctity of human life, sexual integrity, and God's design for relationships in all services provided. Prepare and propose an annual budget for approval by the Board of Directors that reflects strategic mission and goals. Oversee budget and expenditures, including payroll. Oversee the compilation of reports and records, and provide to the Board of Directors, outside CPA firm, affiliates and other organizations as needed. Coordinate an annual planning calendar for the ministry and implementation of special events. Ensure and update as required all policies and procedures per current Board-approved manual. Attend all regular and annual and special Board meetings, serving as non-voting member of the Board, and member of all Board committees. Ensure VCPC facility has proper provision, functionality, maintenance and repair of the building, utilities, equipment, and IT. Oversee retention and destruction of documents in accordance with established policy and procedures. Services & Programs Work with staff to oversee client services training and in-services, ensuring that policies and procedures are taught and followed. Work with the Medical Director and Nurse Manager to oversee the on-going development and execution of medical policies, procedures, and services. Work with staff to develop client programs and services that best meet mission objectives. Maintain 'best practices,' ensuring compliance and seeking legal counsel as needed, including adherence to the Center's Statements of Faith and Code of Ethics. Ensure licensure and training requirements of medical staff are met and maintained. Donor Development and Fund-Raising Oversee donor development and management programs. Communicate with church and individual donors on a regular basis in writing, phone conversations, and in personal meetings to present opportunities for financial partnership with the ministry. Oversee staff to plan and coordinate major fundraising events. Oversee staff to prepare and send mail pieces and newsletters per development plan. Oversee the development and execution of a Church Development Program to broaden church partnerships and the base of church support. Produce long-term and short-term source funding objectives to accomplish ministry goals. Public Relations and Communications Oversee staff to conduct outreach efforts to churches, pastors, community groups, and the professional community with the goal of increasing involvement and establishing partnerships. Represent the ministry in the community, to local and state leaders, and to the media to help educate them about the services provided and increase general awareness of the ministry as a valuable community resource. Work with staff to develop and maintain relationships with other ministries/organizations that best meet client and donor development needs. Oversee the development and use of communications materials, including websites, written materials, and social media for public relations purposes; ensure integrity and consistency of messaging. Oversee the development and use of client-focused marketing materials, including websites, written materials, ad campaigns, and social media focused on targeting abortion-minded and abortion- vulnerable clients as approved by the Medical Director. Compensation and Benefits Salary depends on experience. Compensation range is from $90,000-120,000 Paid vacation/sick leave Mileage allowance Healthcare stipend Bonuses based on performance
Sales Rep (Monte Package Company)
BUNZL Riverside, Michigan
Monte Package Company, a Bunzl Agriculture Group company, is seeking a Sales Representative with proven sales experience and interest in growing their career. The primary focus will be responsible for creating, developing and driving sales within the following target markets: fresh produce growers, produce re-packers, shippers, food processors and distribution accounts. The Sales Rep will be responsible for building customer relationships, handling customer complaints and inquiries, working with vendors on new and existing products, as well as working effectively with other team members to drive customer results. At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude. Responsibilities: Promote new products to existing customer base Establish and grow new accounts Sell into existing accounts value added products: custom print packaging, industrial bags, high-end flexible packaging, clamshells, corrugated, packaging machinery, labels, RPC labels, soaker pads, stretch wrap, etc. Provide timely and accurate sales forecast to operational team to ensure inventory levels are up to date Evaluate pricing to ensure and protect margins Grow territory with topline and bottom line results with the goal of adding additional sales personnel Participate in industry functions Work with management to develop marketing communications, including marketing collateral, promotional items, direct mail and websites involved in the development of new designs and projects Collaborate outside vendors on new materials and innovative packaging solutions with regards to produce packaging Requirements: High school diploma or GED required Bachelor's degree in business, Professional Selling, Marketing, or related field preferred 4+ years of outside sales experience in at least one of the following markets: agriculture, food processing, produce packaging, produce re-packers, custom print packaging, corrugated, flexible packaging, clamshells is preferred Required to work independently and set goals for branch development and success Outstanding customer service skills and the ability to work in a team setting with a diverse group of employees, managers and outside parties Exceptional analytical, organizational, and communication skills Moderate travel with overnight stays Ability to effectively use Microsoft Office products, such as Outlook, Word and Excel So, what are you waiting for? A new career awaits you with endless opportunities. Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America. Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
12/10/2025
Full time
Monte Package Company, a Bunzl Agriculture Group company, is seeking a Sales Representative with proven sales experience and interest in growing their career. The primary focus will be responsible for creating, developing and driving sales within the following target markets: fresh produce growers, produce re-packers, shippers, food processors and distribution accounts. The Sales Rep will be responsible for building customer relationships, handling customer complaints and inquiries, working with vendors on new and existing products, as well as working effectively with other team members to drive customer results. At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude. Responsibilities: Promote new products to existing customer base Establish and grow new accounts Sell into existing accounts value added products: custom print packaging, industrial bags, high-end flexible packaging, clamshells, corrugated, packaging machinery, labels, RPC labels, soaker pads, stretch wrap, etc. Provide timely and accurate sales forecast to operational team to ensure inventory levels are up to date Evaluate pricing to ensure and protect margins Grow territory with topline and bottom line results with the goal of adding additional sales personnel Participate in industry functions Work with management to develop marketing communications, including marketing collateral, promotional items, direct mail and websites involved in the development of new designs and projects Collaborate outside vendors on new materials and innovative packaging solutions with regards to produce packaging Requirements: High school diploma or GED required Bachelor's degree in business, Professional Selling, Marketing, or related field preferred 4+ years of outside sales experience in at least one of the following markets: agriculture, food processing, produce packaging, produce re-packers, custom print packaging, corrugated, flexible packaging, clamshells is preferred Required to work independently and set goals for branch development and success Outstanding customer service skills and the ability to work in a team setting with a diverse group of employees, managers and outside parties Exceptional analytical, organizational, and communication skills Moderate travel with overnight stays Ability to effectively use Microsoft Office products, such as Outlook, Word and Excel So, what are you waiting for? A new career awaits you with endless opportunities. Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America. Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Compliance Officer-Deposits
City National Bank New York, New York
COMPLIANCE OFFICER-DEPOSITS WHAT IS THE OPPORTUNITY? Position is responsible for performing risk analysis and assessment of compliance regulations, identifying risks and controls, monitoring business unit control environment, drafting and maintaining remediation plans and issues tracking logs, and escalation of compliance issues. The incumbent is responsible for playing a critical role in the issues remediation strategy for compliance identified issues and ensuring issues are closed in a manner which both adheres to the regulatory requirements and ensures business continuity. WHAT WILL YOU DO? Reviews/challenges compliance risk assessments, analyzing the Bank's compliance risk; determine if current processes control risk. Analyze new and changing laws and regulations and development of implementation strategies. Maintain updates to compliance policies, procedures, and training for new or revised laws and regulations. Assist the Compliance Manager, Senior Compliance Officer, and Risk Assessment team with the evaluation of compliance testing program and processes. Performs research on regulations and provides guidance to business operations (divisions) on compliance requirements. Create, maintain and update reporting of compliance test results along with comparable line of business QA testing results. Conduct meetings to discuss testing and risk assessment results and lead line of business to remediation plans. Works with Senior Compliance Officer, Compliance Manager to maintain audit tracking logs and other tracking reports as deemed necessary. Conduct regulatory compliance monitoring activities as assigned and maintain appropriate work papers Performs compliance reviews on specific loan-level accounts, as required. Complies fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). Provide guidance on regulations, requirements, and Bank procedures. Conducting and documenting reviews and addressing findings with employees and supervisors. Drafting and maintaining employee training for assigned topic areas. Analyze the Bank's compliance risk; determine if current processes control risk. Completes all required training. Other duties and special projects as assigned. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years' experience working with Federal and State compliance regulatory matters Minimum 5 years' experience in banking, consumer finance, retail banking compliance, mortgage banking or working in a legal department Minimum 3 years' experience with managing projects or processes Additional Qualifications College degree preferred. Relevant, equivalent work experience may be substituted for degree preference. Good knowledge and relevant work experience with bank credit, deposit, operations regulations (as applicable/assigned). Knowledge and experience with traditional bank products and services and/or reviewing marketing materials is a plus. Knowledge of Regulations E, CC, DD and activities relating to digital account services. Ability to influence/motivate others to produce desired results. Ability to operate effectively in a fast paced environment. Excellent organizational and analytical skills. Ability to communicate clearly and professionally with all levels of an organization. Excellent written and verbal communications skills. Effective interpersonal skills. Proficiency in multi-tasking and prioritizing projects. Excellent time management skills and be accustomed to working with deadlines. Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus. Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
12/10/2025
Full time
COMPLIANCE OFFICER-DEPOSITS WHAT IS THE OPPORTUNITY? Position is responsible for performing risk analysis and assessment of compliance regulations, identifying risks and controls, monitoring business unit control environment, drafting and maintaining remediation plans and issues tracking logs, and escalation of compliance issues. The incumbent is responsible for playing a critical role in the issues remediation strategy for compliance identified issues and ensuring issues are closed in a manner which both adheres to the regulatory requirements and ensures business continuity. WHAT WILL YOU DO? Reviews/challenges compliance risk assessments, analyzing the Bank's compliance risk; determine if current processes control risk. Analyze new and changing laws and regulations and development of implementation strategies. Maintain updates to compliance policies, procedures, and training for new or revised laws and regulations. Assist the Compliance Manager, Senior Compliance Officer, and Risk Assessment team with the evaluation of compliance testing program and processes. Performs research on regulations and provides guidance to business operations (divisions) on compliance requirements. Create, maintain and update reporting of compliance test results along with comparable line of business QA testing results. Conduct meetings to discuss testing and risk assessment results and lead line of business to remediation plans. Works with Senior Compliance Officer, Compliance Manager to maintain audit tracking logs and other tracking reports as deemed necessary. Conduct regulatory compliance monitoring activities as assigned and maintain appropriate work papers Performs compliance reviews on specific loan-level accounts, as required. Complies fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). Provide guidance on regulations, requirements, and Bank procedures. Conducting and documenting reviews and addressing findings with employees and supervisors. Drafting and maintaining employee training for assigned topic areas. Analyze the Bank's compliance risk; determine if current processes control risk. Completes all required training. Other duties and special projects as assigned. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years' experience working with Federal and State compliance regulatory matters Minimum 5 years' experience in banking, consumer finance, retail banking compliance, mortgage banking or working in a legal department Minimum 3 years' experience with managing projects or processes Additional Qualifications College degree preferred. Relevant, equivalent work experience may be substituted for degree preference. Good knowledge and relevant work experience with bank credit, deposit, operations regulations (as applicable/assigned). Knowledge and experience with traditional bank products and services and/or reviewing marketing materials is a plus. Knowledge of Regulations E, CC, DD and activities relating to digital account services. Ability to influence/motivate others to produce desired results. Ability to operate effectively in a fast paced environment. Excellent organizational and analytical skills. Ability to communicate clearly and professionally with all levels of an organization. Excellent written and verbal communications skills. Effective interpersonal skills. Proficiency in multi-tasking and prioritizing projects. Excellent time management skills and be accustomed to working with deadlines. Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus. Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
USAA
Corporate Affairs Account Manager Lead, Content Studio
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're building something new-and we're looking for bold, creative, and strategic talent to help shape it. USAA's Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission. Whether you're a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes. Together, we're enhancing how we serve the military community and their families-making every interaction more meaningful. As a strategic Account Manager supporting USAA - you'll lead the development and delivery of integrated communications strategies that inform, engage and inspire. With a strong understanding of the financial services landscape, your part strategist, part storyteller and part project manager - deeply attuned to the business, its people, and the channels that matter. You'll collaborate across Corporate Affairs and act as a connector-bringing strategic thinking, content savvy and rigor to every engagement. You'll bring the ability to quickly understand business goals, navigate functional priorities and translate complex strategies into clear, actionable communications. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Provides regular counsel and insight to senior management, company leaders, subject-matter experts, and unit staff to develop highly complex effective communication strategies and tactics in support of enterprise strategic initiatives. Prioritizes highly complex communication projects and ensures they support enterprise plans for employee, member, and public initiatives. Serves as a key influencer and integrator of strategic objectives across the enterprise. Creates strategies that employ communications tactics such as press outreach, online advocacy, social networking internal and external social channels, leadership, and other internal and external communication channels, and publications. Measures the effectiveness of communications strategies to ensure objectives are met. Develops and implements highly complex communications plans in support of business objectives and collaborates with colleagues to support positive business outcomes, protect and enhance USAA's reputation, and engage the company's workforce. Develops, manages and executes effective messaging, collateral, processes and strategies in support of business initiatives, craft key messaging for use with federal and local regulators. Partners with various teams within the Marketing & Communications Organization (e.g. Social Business, Content Strategy & Development) and with key enterprise partners in the development of collateral to be used across all mediums, including print, web, email, video, and social media to help deliver the messages on the identified channels. Maintains a command of USAA strategies and possesses in-depth knowledge of financial services industry issues and trends, and actively seeking to link those issues to ongoing or emerging employee, member and/or public communications opportunities. In support of public affairs, leads and/or partners in the development and implementation of all communications to include crisis management, legislative, regulatory and litigation communications. Manages message development and builds relationships with third-party groups. Develops and manages grassroots communications with influential groups. Develops relationships with the news media to leverage USAA's reputation. In support of social media, partners with the Social Business team to plans, directs, and executes USAA's social media strategy to protect, sustain, and enhance USAA's reputation. Develops and mentors junior team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Communications, Journalism, Marketing, or a related degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 8 or more years of progressively responsible experience in internal and/or external communications (including employee communications), preferably within the financial services industry to include media relations experience working with media outlets at national, regional or local levels. Subject Matter Expert writing and editing skills and excellent verbal communication skills. Subject-matter-expert knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required. Subject-matter-expert level in communication industry practices and emerging trends required. Experience in translating business objectives into integrated communication strategies and tactics that drive business performance. Project management and collaboration experience including managing cross-functional projects from inception to completion. What sets you apart: Experience in Financial Service communications and/or working within an agency model in an account management or producer role Strong Project Management skills and experience in PM Tools such as Workfront and/or Asana Enjoys collaborating cross-functionally to enhance business outcomes. Experience in video, radio & photography production. Experience shaping creative communications that are pointed at solving a business challenge. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/10/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're building something new-and we're looking for bold, creative, and strategic talent to help shape it. USAA's Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission. Whether you're a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes. Together, we're enhancing how we serve the military community and their families-making every interaction more meaningful. As a strategic Account Manager supporting USAA - you'll lead the development and delivery of integrated communications strategies that inform, engage and inspire. With a strong understanding of the financial services landscape, your part strategist, part storyteller and part project manager - deeply attuned to the business, its people, and the channels that matter. You'll collaborate across Corporate Affairs and act as a connector-bringing strategic thinking, content savvy and rigor to every engagement. You'll bring the ability to quickly understand business goals, navigate functional priorities and translate complex strategies into clear, actionable communications. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Provides regular counsel and insight to senior management, company leaders, subject-matter experts, and unit staff to develop highly complex effective communication strategies and tactics in support of enterprise strategic initiatives. Prioritizes highly complex communication projects and ensures they support enterprise plans for employee, member, and public initiatives. Serves as a key influencer and integrator of strategic objectives across the enterprise. Creates strategies that employ communications tactics such as press outreach, online advocacy, social networking internal and external social channels, leadership, and other internal and external communication channels, and publications. Measures the effectiveness of communications strategies to ensure objectives are met. Develops and implements highly complex communications plans in support of business objectives and collaborates with colleagues to support positive business outcomes, protect and enhance USAA's reputation, and engage the company's workforce. Develops, manages and executes effective messaging, collateral, processes and strategies in support of business initiatives, craft key messaging for use with federal and local regulators. Partners with various teams within the Marketing & Communications Organization (e.g. Social Business, Content Strategy & Development) and with key enterprise partners in the development of collateral to be used across all mediums, including print, web, email, video, and social media to help deliver the messages on the identified channels. Maintains a command of USAA strategies and possesses in-depth knowledge of financial services industry issues and trends, and actively seeking to link those issues to ongoing or emerging employee, member and/or public communications opportunities. In support of public affairs, leads and/or partners in the development and implementation of all communications to include crisis management, legislative, regulatory and litigation communications. Manages message development and builds relationships with third-party groups. Develops and manages grassroots communications with influential groups. Develops relationships with the news media to leverage USAA's reputation. In support of social media, partners with the Social Business team to plans, directs, and executes USAA's social media strategy to protect, sustain, and enhance USAA's reputation. Develops and mentors junior team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Communications, Journalism, Marketing, or a related degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 8 or more years of progressively responsible experience in internal and/or external communications (including employee communications), preferably within the financial services industry to include media relations experience working with media outlets at national, regional or local levels. Subject Matter Expert writing and editing skills and excellent verbal communication skills. Subject-matter-expert knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required. Subject-matter-expert level in communication industry practices and emerging trends required. Experience in translating business objectives into integrated communication strategies and tactics that drive business performance. Project management and collaboration experience including managing cross-functional projects from inception to completion. What sets you apart: Experience in Financial Service communications and/or working within an agency model in an account management or producer role Strong Project Management skills and experience in PM Tools such as Workfront and/or Asana Enjoys collaborating cross-functionally to enhance business outcomes. Experience in video, radio & photography production. Experience shaping creative communications that are pointed at solving a business challenge. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Compliance Officer-Credit Cards
City National Bank Dallas, Texas
COMPLIANCE OFFICER-CREDIT CARDS WHAT IS THE OPPORTUNITY? Position is responsible for performing risk analysis and assessment of compliance regulations, identifying risks and controls, monitoring business unit control environment, drafting and maintaining remediation plans and issues tracking logs, and escalation of compliance issues. The incumbent is responsible for playing a critical role in the issues remediation strategy for compliance identified issues and ensuring issues are closed in a manner which both adheres to the regulatory requirements and ensures business continuity. WHAT WILL YOU DO? Reviews/challenges compliance risk assessments, analyzing the Bank's compliance risk; determine if current processes control risk. Analyze new and changing laws and regulations and development of implementation strategies. Maintain updates to compliance policies, procedures, and training for new or revised laws and regulations. Assist the Compliance Manager, Senior Compliance Officer, and Risk Assessment team with the evaluation of compliance testing program and processes. Performs research on regulations and provides guidance to business operations (divisions) on compliance requirements. Create, maintain and update reporting of compliance test results along with comparable line of business QA testing results. Conduct meetings to discuss testing and risk assessment results and lead line of business to remediation plans. Works with Senior Compliance Officer, Compliance Manager to maintain audit tracking logs and other tracking reports as deemed necessary. Conduct regulatory compliance monitoring activities as assigned and maintain appropriate work papers Performs compliance reviews on specific loan-level accounts, as required. Complies fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). Provide guidance on regulations, requirements, and Bank procedures. Conducting and documenting reviews and addressing findings with employees and supervisors. Drafting and maintaining employee training for assigned topic areas. Analyze the Bank's compliance risk; determine if current processes control risk. Completes all required training. Other duties and special projects as assigned. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years' experience working with Federal and State compliance regulatory matters Minimum 5 years' experience in banking, consumer finance, retail banking compliance, mortgage banking or working in a legal department Minimum 3 years' experience with managing projects or processes Additional Qualifications College degree preferred. Relevant, equivalent work experience may be substituted for degree preference. Good knowledge and relevant work experience with bank credit, deposit, operations regulations (as applicable/assigned). Knowledge and experience with traditional bank products and services and/or reviewing marketing materials is a plus. Ability to influence/motivate others to produce desired results. Ability to operate effectively in a fast paced environment. Excellent organizational and analytical skills. Ability to communicate clearly and professionally with all levels of an organization. Excellent written and verbal communications skills. Effective interpersonal skills. Proficiency in multi-tasking and prioritizing projects. Excellent time management skills and be accustomed to working with deadlines. Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus. Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
12/10/2025
Full time
COMPLIANCE OFFICER-CREDIT CARDS WHAT IS THE OPPORTUNITY? Position is responsible for performing risk analysis and assessment of compliance regulations, identifying risks and controls, monitoring business unit control environment, drafting and maintaining remediation plans and issues tracking logs, and escalation of compliance issues. The incumbent is responsible for playing a critical role in the issues remediation strategy for compliance identified issues and ensuring issues are closed in a manner which both adheres to the regulatory requirements and ensures business continuity. WHAT WILL YOU DO? Reviews/challenges compliance risk assessments, analyzing the Bank's compliance risk; determine if current processes control risk. Analyze new and changing laws and regulations and development of implementation strategies. Maintain updates to compliance policies, procedures, and training for new or revised laws and regulations. Assist the Compliance Manager, Senior Compliance Officer, and Risk Assessment team with the evaluation of compliance testing program and processes. Performs research on regulations and provides guidance to business operations (divisions) on compliance requirements. Create, maintain and update reporting of compliance test results along with comparable line of business QA testing results. Conduct meetings to discuss testing and risk assessment results and lead line of business to remediation plans. Works with Senior Compliance Officer, Compliance Manager to maintain audit tracking logs and other tracking reports as deemed necessary. Conduct regulatory compliance monitoring activities as assigned and maintain appropriate work papers Performs compliance reviews on specific loan-level accounts, as required. Complies fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). Provide guidance on regulations, requirements, and Bank procedures. Conducting and documenting reviews and addressing findings with employees and supervisors. Drafting and maintaining employee training for assigned topic areas. Analyze the Bank's compliance risk; determine if current processes control risk. Completes all required training. Other duties and special projects as assigned. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years' experience working with Federal and State compliance regulatory matters Minimum 5 years' experience in banking, consumer finance, retail banking compliance, mortgage banking or working in a legal department Minimum 3 years' experience with managing projects or processes Additional Qualifications College degree preferred. Relevant, equivalent work experience may be substituted for degree preference. Good knowledge and relevant work experience with bank credit, deposit, operations regulations (as applicable/assigned). Knowledge and experience with traditional bank products and services and/or reviewing marketing materials is a plus. Ability to influence/motivate others to produce desired results. Ability to operate effectively in a fast paced environment. Excellent organizational and analytical skills. Ability to communicate clearly and professionally with all levels of an organization. Excellent written and verbal communications skills. Effective interpersonal skills. Proficiency in multi-tasking and prioritizing projects. Excellent time management skills and be accustomed to working with deadlines. Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus. Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Regional Property Manager
Levco Management LLC Glen Allen, Virginia
Description: Regional Property Manager Salary: Compensation is commensurate with experience. Reports to: Senior Director of Property Operations Job Description We are seeking a highly motivated, career-oriented, and enthusiastic individual to serve as a Regional Property Manager for a rapidly growing and dynamic property management organization. This position will be responsible for providing leadership and oversight for all on-site personnel. We are looking for candidates who function well in a team environment. The successful candidate will be enthusiastic, passionate, and accountable for achieving results. Qualifications/Requirements Valid driver's license and reliable transportation required. Requires frequent travel between a portfolio of properties. Occasional overnight travel may be required. Must have a minimum of 3-5 years of multifamily property management experience. Strong team building and performance management skills. Demonstrates leadership and strategic thinking skills. Experience with Yardi, preferred. Must always possess a positive attitude. Must have excellent communication, organization, management, and people skills. Oversee major capital projects. Manage and oversee properties with renovation programs, including unit upgrades. Strong computer skills with a knack for technology. Results oriented with the ability to balance all business considerations. Must be able to pass a background check. Responsibilities Demonstrate ability to understand financial goals, operate assets in owners' best interest in accordance with established policies and procedures. Assist in preparing annual budgets and income projections. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner. Generate necessary legal action, documents, and processes in accordance with government and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance. Ensure that A/P invoices are submitted for payment. Ensure the property is rented to the fullest capacity. Utilize marketing strategies to secure prospective residents. Ensure that leasing techniques are effective. Continually monitor and analyze traffic logs, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Always represent the company in a professional manner. Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e. criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Address resident concerns and requests on a timely basis to ensure resident satisfaction with management. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure the efficiency of staff through ongoing training, instruction, counseling, and leadership. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, timesheets, change of status forms, etc.). Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Coordinate maintenance schedule and assignments. Plan weekly/daily office staff schedules and assignments. Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours. Assure the quality and property scheduling of market-ready apartments. Ensure that models and market-ready apartments are walked daily and communicate any service-related needs to maintenance. Ensure that all service requests are recorded and communicated appropriately to maintenance. Any other duties as assigned by your supervisor. Levco Management is an Equal Opportunity Employer. Requirements: PId59f4-7649
12/10/2025
Full time
Description: Regional Property Manager Salary: Compensation is commensurate with experience. Reports to: Senior Director of Property Operations Job Description We are seeking a highly motivated, career-oriented, and enthusiastic individual to serve as a Regional Property Manager for a rapidly growing and dynamic property management organization. This position will be responsible for providing leadership and oversight for all on-site personnel. We are looking for candidates who function well in a team environment. The successful candidate will be enthusiastic, passionate, and accountable for achieving results. Qualifications/Requirements Valid driver's license and reliable transportation required. Requires frequent travel between a portfolio of properties. Occasional overnight travel may be required. Must have a minimum of 3-5 years of multifamily property management experience. Strong team building and performance management skills. Demonstrates leadership and strategic thinking skills. Experience with Yardi, preferred. Must always possess a positive attitude. Must have excellent communication, organization, management, and people skills. Oversee major capital projects. Manage and oversee properties with renovation programs, including unit upgrades. Strong computer skills with a knack for technology. Results oriented with the ability to balance all business considerations. Must be able to pass a background check. Responsibilities Demonstrate ability to understand financial goals, operate assets in owners' best interest in accordance with established policies and procedures. Assist in preparing annual budgets and income projections. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner. Generate necessary legal action, documents, and processes in accordance with government and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance. Ensure that A/P invoices are submitted for payment. Ensure the property is rented to the fullest capacity. Utilize marketing strategies to secure prospective residents. Ensure that leasing techniques are effective. Continually monitor and analyze traffic logs, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Always represent the company in a professional manner. Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e. criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Address resident concerns and requests on a timely basis to ensure resident satisfaction with management. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure the efficiency of staff through ongoing training, instruction, counseling, and leadership. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, timesheets, change of status forms, etc.). Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Coordinate maintenance schedule and assignments. Plan weekly/daily office staff schedules and assignments. Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours. Assure the quality and property scheduling of market-ready apartments. Ensure that models and market-ready apartments are walked daily and communicate any service-related needs to maintenance. Ensure that all service requests are recorded and communicated appropriately to maintenance. Any other duties as assigned by your supervisor. Levco Management is an Equal Opportunity Employer. Requirements: PId59f4-7649
Enablement Manager, AWS Sales Compensation, SMGS Ops - Sales Planning & Compensation (SPC)
Amazon Web Services, Inc. Seattle, Washington
Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic sales compensation programs? The Sales Planning and Compensation team delivers comprehensive sales compensation design, policy, tooling, and enablement for the AWS sales organization worldwide. We are seeking an experienced Sales Enablement Manager with a proven track record of designing and delivering compelling content for global seller audiences. This role will be responsible for creating high-impact enablement materials that help sellers understand their sales compensation plans and align their activities with AWS's go-to-market strategy. This role will collaborate closely with design and policy teams to create clear, engaging content that helps sellers understand their sales compensation plans and how they align with AWS's business priorities. You will be instrumental in ensuring sales professionals have a thorough understanding of their sales compensation structure and how it rewards their contributions to business objectives. The ideal candidate combines excellent communication skills with strong program management capabilities and the ability to effectively communicate sales compensation concepts to diverse sales audiences, ensuring clarity and comprehension across all levels of the organization. Key job responsibilities • Create and deliver effective content, including PowerPoint presentations, reference guides, video assets, graphics, and e-learning courses • Develop and maintain comprehensive enablement calendars aligned with compensation plan launches and updates • Partner with sales compensation design and policy teams to ensure accurate representation of plan details • Collaborate with stakeholders to create cohesive enablement strategies that support successful plan communication and rollout • Manage end-to-end content development for new sales compensation plan launches, ensuring accuracy, clarity, and compliance with program standards • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact • Navigate a fast-paced environment while maintaining high standards of quality and accuracy A day in the life In this role, you will be responsible for developing and managing content and communications initiatives for Sales Planning and Compensation. This includes creating PowerPoint presentations, messaging for presentations, managing communications outputs, and coordinating with program teams. About the team The Sales Planning and Compensation (SPC) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through sales compensation design, construction of the "annual plan", and in-year adjustments. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS - Experience working in or supporting sales - 5+ years as a learning experience designer, communications lead, or content strategist - 3+ years' experience creating digital and multimedia content - Experience with web publishing and content creation and management systems - Strong analytical, problem-solving, and critical-thinking skills PREFERRED QUALIFICATIONS - Experience working within a high-growth, technology company - 5+ years supporting Sales, Sales Operations, or Sales Compensation topics - Strong project management skills and experience - Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/10/2025
Full time
Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic sales compensation programs? The Sales Planning and Compensation team delivers comprehensive sales compensation design, policy, tooling, and enablement for the AWS sales organization worldwide. We are seeking an experienced Sales Enablement Manager with a proven track record of designing and delivering compelling content for global seller audiences. This role will be responsible for creating high-impact enablement materials that help sellers understand their sales compensation plans and align their activities with AWS's go-to-market strategy. This role will collaborate closely with design and policy teams to create clear, engaging content that helps sellers understand their sales compensation plans and how they align with AWS's business priorities. You will be instrumental in ensuring sales professionals have a thorough understanding of their sales compensation structure and how it rewards their contributions to business objectives. The ideal candidate combines excellent communication skills with strong program management capabilities and the ability to effectively communicate sales compensation concepts to diverse sales audiences, ensuring clarity and comprehension across all levels of the organization. Key job responsibilities • Create and deliver effective content, including PowerPoint presentations, reference guides, video assets, graphics, and e-learning courses • Develop and maintain comprehensive enablement calendars aligned with compensation plan launches and updates • Partner with sales compensation design and policy teams to ensure accurate representation of plan details • Collaborate with stakeholders to create cohesive enablement strategies that support successful plan communication and rollout • Manage end-to-end content development for new sales compensation plan launches, ensuring accuracy, clarity, and compliance with program standards • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact • Navigate a fast-paced environment while maintaining high standards of quality and accuracy A day in the life In this role, you will be responsible for developing and managing content and communications initiatives for Sales Planning and Compensation. This includes creating PowerPoint presentations, messaging for presentations, managing communications outputs, and coordinating with program teams. About the team The Sales Planning and Compensation (SPC) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through sales compensation design, construction of the "annual plan", and in-year adjustments. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS - Experience working in or supporting sales - 5+ years as a learning experience designer, communications lead, or content strategist - 3+ years' experience creating digital and multimedia content - Experience with web publishing and content creation and management systems - Strong analytical, problem-solving, and critical-thinking skills PREFERRED QUALIFICATIONS - Experience working within a high-growth, technology company - 5+ years supporting Sales, Sales Operations, or Sales Compensation topics - Strong project management skills and experience - Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Account Supervisor - Attractions, Tourism and the Arts
Schaefer Advertising Fort Worth, Texas
Account Supervisor - ATA THIS POSITION IS IN OFFICE IN FORT WORTH, TEXAS WITH A HYBRID SCHEDULE At Schaefer Ad Co., our goal is to make life better for our clients, our team, our community and ourselves. Our culture impacts every area of the agency and is rooted within every employee from the top down. Across each discipline, every person at the agency is encouraged to be their best selves - even the agency dog. That's why Schaefer Ad Co. is more than just one person, a name on a building, or even just a place where people come to work. It is a place that fosters community, where differences are admired, and out-of-the-box ideas are encouraged. Within these four walls is an environment that demands self and team growth via exposure to new things. This mindset is what drives our agency to be an empowering place to work that always strives to maintain a fun, engaging and collaborative environment. Whether it is through our various Schaefer outings or our internal kitchen happy hours, at Schaefer individuality is celebrated at every opportunity. The result of this type of environment is a place that every employee is proud to call home. Because at Schaefer Ad Co. we are more than just merely coworkers, we are a family - and not the type that is simply united by blood, or are forced to spend the holiday together, but a group of people who genuinely trust, care about, and look out for each other. The Vision Schaefer Advertising is seeking a senior-level marketing professional to fulfill the role of Account Supervisor by leading and managing a portion of our portfolio of Attractions, Tourism and The Arts clients. In this role, you will have the opportunity to manage multiple brands for high-profile clients alongside a team of collaborative professionals. The ideal person is experienced and passionate about integrated marketing and has proven success within an advertising agency leading and managing a roster of clients. The Account Supervisor will be responsible for managing 6-8 unique clients across our animal attractions, travel and tourism and arts and culture portfolio, along with the opportunity to develop a core account service team. At Schaefer, you'll work at a rapidly growing agency alongside energetic digital and creative teams committed to building our clients' businesses, while contributing to the culture of our team. The ideal candidate will hold many, if not all of these key character attributes: You are direct but diplomatic, decisive and driven to both succeed as well as get things done. You are ambitious, enthusiastic, optimistic, warm, and persuasive. Your teams appreciate your steadiness, flexibility, and attention to detail. Requirements 5-7 years of experience in a full-service marketing or advertising agency, with a strong background in account leadership and integrated campaign management.Deep understanding of conversion-focused strategies and the ability to connect marketing objectives to measurable business outcomes.Proven success leading account teams and overseeing multiple client relationships simultaneously with strategic oversight and operational excellence.Experience guiding cross-functional teams (creative, media, production, and strategy) to deliver cohesive, results-driven work.Strong strategic and analytical thinking, with the ability to translate insights into actionable marketing plans.Demonstrated leadership and mentorship capabilities, fostering growth and collaboration within account teams.Exceptional communication, presentation, and negotiation skills; comfortable leading senior-level client conversations.Highly organized, proactive, and solution-oriented, capable of anticipating challenges and driving work forward efficiently.A trusted advisor to clients and internal teams, known for professionalism, empathy, and accountability.Adept at managing complex digital and traditional media campaigns, with strong comprehension of paid media dynamics and performance metrics.A passion for innovation, creative thinking, and continuous improvement in both personal and team performance.Bachelor's degree in marketing, advertising, communications, or a related field (Master's degree or advanced certifications a plus). Key Responsibilities The Account Supervisor (AS) is expected to work seamlessly with client and agency teams to develop strategic plans and bring client initiatives to completion. In the AS role you will actively participate in the coaching and development of your direct reports within the Schaefer Talent Development program. The AS also has fiscal accountability at the portfolio level - including management of project and client budgets and account profitability and growth. Strategic Planning Ability to identify and constructively think about strategic client opportunities and marketing initiatives under the leadership of agency managementLeverage the agency planning resources for the development and presentation of strategic account plans and presentations Account Supervision Plan and execute marketing programs that yield the desired business results for our clientsSuccessfully manage, maintain and build client relationships to support agency growthMaintain proactive communications with both client and management team on account and project statusOwn project management for all account initiatives to ensure projects are completed on time, within budget, and meet or exceed client expectationsArticulate and adhere to agreed-upon project directives and production guidelinesCollaborate effectively with digital, creative, production, and other teams to facilitate and complete client initiativesDevelop the positioning strategy for all creative projectsSell the creative brief to clients and present to creative upon client approvalComfortably present the agency's POV in a compelling, engaging way to clients and internal stakeholdersPrepare or oversee accurate and timely internal communication: conference reports, status reports, budgets, etc. Talent Development Be an active manager who develops and coaches direct reportsConduct development and performance meetings with direct reports in accordance with the Schaefer Talent Development programDevelop and oversee, in conjunction with direct reports, development plans Fiscal Accountability Initiate and sell appropriate recommendations to support client objectives and grow account profitabilityCreate detailed, thoughtful proposals and scopes of work for client and new business initiativesWork in conjunction with the creative team, production manager, and external resources to develop estimates and get them approved by our clientsWork with our production management and accounting teams on monthly billing for assigned clientsOversee and contribute to monthly client forecasting Experiences - Our Ideal Account Supervisor: Is an experienced strategic leader who oversees multiple account teams and ensures flawless execution of integrated campaigns across channels.Has a strong record of leading client partnerships from strategy through implementation, driving measurable business results through conversion-focused marketing.Demonstrates the ability to guide and mentor account managers while fostering collaboration and accountability across the agency.Builds long-term, trusted client relationships and identifies growth opportunities that align with client objectives and agency capabilities.Possesses advanced understanding of marketing strategy, analytics, and business drivers, using insights to inform creative and media solutions.Sets the tone for team culture-positive, proactive, and performance-driven-while maintaining empathy and emotional intelligence in leadership.Is a confident communicator and presenter who can articulate complex ideas clearly to clients and internal teams alike.Anticipates challenges, thinks several steps ahead, and provides calm, decisive leadership under pressure.Inspires excellence and professional growth in others, leading by example with curiosity, drive, and integrity.Works closely with senior agency leadership to shape strategic plans, optimize team structures, and deliver work that exceeds expectations. Benefits 401k with 3% Employer ContributionHealth, Dental, and Life InsuranceVoluntary Vision InsuranceGenerous Paid Time OffPersonal Days, Generous Holiday ScheduleDog Friendly OfficeHybrid Work Schedule Schaefer Advertising Co. Talent Philosophy Performance: Every job in the world comes with a certain set of expectations. But at Schaefer, we set the bar unapologetically high. Exceeding expectations is a great place to start. Every job matters, and whether it's behind the scenes or in front of our clients, performing each task with excellence is what sets us apart. Behavior: Every Schaefer employee is responsible for positively contributing to the length and breadth of our culture. We have a responsibility to each other and to our clients, so we will be our best, healthiest selves. That doesn't mean we're all the same; we're a diverse collection of personalities, preferences, tastes and talents. We will be patient. We will be kind. We will be respectful and compassionate. We will put others first. We will always tackle conflict with respect. Differentiation: Good work is expected. Great work is rewarded. We all play a role in advancing this company forward, and each person's path will be clearly defined based on their responsibilities, performance, capacity to grow, and drive to learn. We invest and reward employees who consistently demonstrate a drive for the company and personal growth. Transparency: We will provide a clear path for all employees through training and experiences to develop the skills and characteristics needed for advancement . click apply for full job details
12/09/2025
Full time
Account Supervisor - ATA THIS POSITION IS IN OFFICE IN FORT WORTH, TEXAS WITH A HYBRID SCHEDULE At Schaefer Ad Co., our goal is to make life better for our clients, our team, our community and ourselves. Our culture impacts every area of the agency and is rooted within every employee from the top down. Across each discipline, every person at the agency is encouraged to be their best selves - even the agency dog. That's why Schaefer Ad Co. is more than just one person, a name on a building, or even just a place where people come to work. It is a place that fosters community, where differences are admired, and out-of-the-box ideas are encouraged. Within these four walls is an environment that demands self and team growth via exposure to new things. This mindset is what drives our agency to be an empowering place to work that always strives to maintain a fun, engaging and collaborative environment. Whether it is through our various Schaefer outings or our internal kitchen happy hours, at Schaefer individuality is celebrated at every opportunity. The result of this type of environment is a place that every employee is proud to call home. Because at Schaefer Ad Co. we are more than just merely coworkers, we are a family - and not the type that is simply united by blood, or are forced to spend the holiday together, but a group of people who genuinely trust, care about, and look out for each other. The Vision Schaefer Advertising is seeking a senior-level marketing professional to fulfill the role of Account Supervisor by leading and managing a portion of our portfolio of Attractions, Tourism and The Arts clients. In this role, you will have the opportunity to manage multiple brands for high-profile clients alongside a team of collaborative professionals. The ideal person is experienced and passionate about integrated marketing and has proven success within an advertising agency leading and managing a roster of clients. The Account Supervisor will be responsible for managing 6-8 unique clients across our animal attractions, travel and tourism and arts and culture portfolio, along with the opportunity to develop a core account service team. At Schaefer, you'll work at a rapidly growing agency alongside energetic digital and creative teams committed to building our clients' businesses, while contributing to the culture of our team. The ideal candidate will hold many, if not all of these key character attributes: You are direct but diplomatic, decisive and driven to both succeed as well as get things done. You are ambitious, enthusiastic, optimistic, warm, and persuasive. Your teams appreciate your steadiness, flexibility, and attention to detail. Requirements 5-7 years of experience in a full-service marketing or advertising agency, with a strong background in account leadership and integrated campaign management.Deep understanding of conversion-focused strategies and the ability to connect marketing objectives to measurable business outcomes.Proven success leading account teams and overseeing multiple client relationships simultaneously with strategic oversight and operational excellence.Experience guiding cross-functional teams (creative, media, production, and strategy) to deliver cohesive, results-driven work.Strong strategic and analytical thinking, with the ability to translate insights into actionable marketing plans.Demonstrated leadership and mentorship capabilities, fostering growth and collaboration within account teams.Exceptional communication, presentation, and negotiation skills; comfortable leading senior-level client conversations.Highly organized, proactive, and solution-oriented, capable of anticipating challenges and driving work forward efficiently.A trusted advisor to clients and internal teams, known for professionalism, empathy, and accountability.Adept at managing complex digital and traditional media campaigns, with strong comprehension of paid media dynamics and performance metrics.A passion for innovation, creative thinking, and continuous improvement in both personal and team performance.Bachelor's degree in marketing, advertising, communications, or a related field (Master's degree or advanced certifications a plus). Key Responsibilities The Account Supervisor (AS) is expected to work seamlessly with client and agency teams to develop strategic plans and bring client initiatives to completion. In the AS role you will actively participate in the coaching and development of your direct reports within the Schaefer Talent Development program. The AS also has fiscal accountability at the portfolio level - including management of project and client budgets and account profitability and growth. Strategic Planning Ability to identify and constructively think about strategic client opportunities and marketing initiatives under the leadership of agency managementLeverage the agency planning resources for the development and presentation of strategic account plans and presentations Account Supervision Plan and execute marketing programs that yield the desired business results for our clientsSuccessfully manage, maintain and build client relationships to support agency growthMaintain proactive communications with both client and management team on account and project statusOwn project management for all account initiatives to ensure projects are completed on time, within budget, and meet or exceed client expectationsArticulate and adhere to agreed-upon project directives and production guidelinesCollaborate effectively with digital, creative, production, and other teams to facilitate and complete client initiativesDevelop the positioning strategy for all creative projectsSell the creative brief to clients and present to creative upon client approvalComfortably present the agency's POV in a compelling, engaging way to clients and internal stakeholdersPrepare or oversee accurate and timely internal communication: conference reports, status reports, budgets, etc. Talent Development Be an active manager who develops and coaches direct reportsConduct development and performance meetings with direct reports in accordance with the Schaefer Talent Development programDevelop and oversee, in conjunction with direct reports, development plans Fiscal Accountability Initiate and sell appropriate recommendations to support client objectives and grow account profitabilityCreate detailed, thoughtful proposals and scopes of work for client and new business initiativesWork in conjunction with the creative team, production manager, and external resources to develop estimates and get them approved by our clientsWork with our production management and accounting teams on monthly billing for assigned clientsOversee and contribute to monthly client forecasting Experiences - Our Ideal Account Supervisor: Is an experienced strategic leader who oversees multiple account teams and ensures flawless execution of integrated campaigns across channels.Has a strong record of leading client partnerships from strategy through implementation, driving measurable business results through conversion-focused marketing.Demonstrates the ability to guide and mentor account managers while fostering collaboration and accountability across the agency.Builds long-term, trusted client relationships and identifies growth opportunities that align with client objectives and agency capabilities.Possesses advanced understanding of marketing strategy, analytics, and business drivers, using insights to inform creative and media solutions.Sets the tone for team culture-positive, proactive, and performance-driven-while maintaining empathy and emotional intelligence in leadership.Is a confident communicator and presenter who can articulate complex ideas clearly to clients and internal teams alike.Anticipates challenges, thinks several steps ahead, and provides calm, decisive leadership under pressure.Inspires excellence and professional growth in others, leading by example with curiosity, drive, and integrity.Works closely with senior agency leadership to shape strategic plans, optimize team structures, and deliver work that exceeds expectations. Benefits 401k with 3% Employer ContributionHealth, Dental, and Life InsuranceVoluntary Vision InsuranceGenerous Paid Time OffPersonal Days, Generous Holiday ScheduleDog Friendly OfficeHybrid Work Schedule Schaefer Advertising Co. Talent Philosophy Performance: Every job in the world comes with a certain set of expectations. But at Schaefer, we set the bar unapologetically high. Exceeding expectations is a great place to start. Every job matters, and whether it's behind the scenes or in front of our clients, performing each task with excellence is what sets us apart. Behavior: Every Schaefer employee is responsible for positively contributing to the length and breadth of our culture. We have a responsibility to each other and to our clients, so we will be our best, healthiest selves. That doesn't mean we're all the same; we're a diverse collection of personalities, preferences, tastes and talents. We will be patient. We will be kind. We will be respectful and compassionate. We will put others first. We will always tackle conflict with respect. Differentiation: Good work is expected. Great work is rewarded. We all play a role in advancing this company forward, and each person's path will be clearly defined based on their responsibilities, performance, capacity to grow, and drive to learn. We invest and reward employees who consistently demonstrate a drive for the company and personal growth. Transparency: We will provide a clear path for all employees through training and experiences to develop the skills and characteristics needed for advancement . click apply for full job details

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