We're looking for motivated, engaged people to help make everyone's journeys better. Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit with meeting customer requirements and needs. This position will act as a liaison between the airline customer and the Gate Gourmet operational unit. Annual Hiring Range: • $55,000 - $65,000 Per Year Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts Free hot healthy meals for unit operations roles Main Duties and Responsibilities: Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines. Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits. Ensures supply chain/purchasing has current up to date data and support purchasing requirements. Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice. Communicates the customer goals and represents the customer interests to the local GGI team. Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval. Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis. Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.). Owner of T-minus schedule to facilitate changes and bringing all departments together for success. Maintains a professional appearance at all times . Treats the customer with dignity and respect. Internal & External Communication Daily reconciliation of delays and communications need activities as required. Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis. Weekly recaps of delays vs. targets, FAC's, and Update with customer on weekly basis and local station management. SR (Shared Responsibility) Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise. Weekly inventory status checks. SR Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations. Inventory Management Ensures customer inventory sheet to be current and up to date par levels. Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR Provides customer feedback to help customer reduce costs through inventory management. Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR Quality Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP's, VSIE process, safety). Compares FACs against goals. Ownership of CSI and drives the process as outlined in GG policy and procedures. Cost Management Conducts weekly documented billing checks to ensure items billed . Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force. Targets Manages to a customer-specific set of KPI's - reports on this performance to the commercial team, agrees performance targets to these KPI's (e.g., delays, complaints, audit results) with Commercial VP and GM Annual (or quarterly) customer feedback survey on each aspect of the role - communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR Qualifications Education: High School Diploma or GED required Associates degree or degree from a 4 year university or college is preferred Work Experience: Proven Account Management skills required in order to create, maintain, and enhance customer relationships Minimum of 3 years of account/project management experience. Technical Skills: (Certification, Licenses and Registration) Extremely detail oriented Technical and analytical competence (understands software, hardware, networks, etc.) Motivated, goal oriented, and persistent High level of initiative and works well in a fast paced, team environment Handles stressful situations and deadline pressures well Plans and carries out responsibilities with minimal direction Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below : Language / Communication Skills: Excellent written and oral communication skills Bilingual is a plus. Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time Travel %: Up to 25% Exemption Classification: Exempt Internal Relationships: External Relationships: Work Environment / Requirements of the Job: Normal office environment Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): General Manager, Unit Dotted Line Manager (Title, if applicable) : N /A Number of Direct Reports: Varies by unit Number of Dotted Line Reports: N/A Estimated Total Size of Team: Varies by unit gategroup Competencies R equired to be S uccessful in the J ob: Thinking - Information Search and analysis & problem resolution skills Engaging - Understanding others, Team Leadership and Developing People Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence , Passion, Responsibility and Respect . To demonstrate these Values, we expect to observe the following from everyone: Excellence We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility We care about what we do, and we understand the impact we have on others and the planet. We always look out for each other -creating a safe workplace environment is everyone's responsibility. Respect Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other's voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: We anticipate that this job will close on: 06/07/2026 For California Residents, please clic k here to view our California privacy notice. . click apply for full job details
05/30/2026
Full time
We're looking for motivated, engaged people to help make everyone's journeys better. Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit with meeting customer requirements and needs. This position will act as a liaison between the airline customer and the Gate Gourmet operational unit. Annual Hiring Range: • $55,000 - $65,000 Per Year Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts Free hot healthy meals for unit operations roles Main Duties and Responsibilities: Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines. Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits. Ensures supply chain/purchasing has current up to date data and support purchasing requirements. Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice. Communicates the customer goals and represents the customer interests to the local GGI team. Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval. Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis. Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.). Owner of T-minus schedule to facilitate changes and bringing all departments together for success. Maintains a professional appearance at all times . Treats the customer with dignity and respect. Internal & External Communication Daily reconciliation of delays and communications need activities as required. Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis. Weekly recaps of delays vs. targets, FAC's, and Update with customer on weekly basis and local station management. SR (Shared Responsibility) Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise. Weekly inventory status checks. SR Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations. Inventory Management Ensures customer inventory sheet to be current and up to date par levels. Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR Provides customer feedback to help customer reduce costs through inventory management. Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR Quality Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP's, VSIE process, safety). Compares FACs against goals. Ownership of CSI and drives the process as outlined in GG policy and procedures. Cost Management Conducts weekly documented billing checks to ensure items billed . Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force. Targets Manages to a customer-specific set of KPI's - reports on this performance to the commercial team, agrees performance targets to these KPI's (e.g., delays, complaints, audit results) with Commercial VP and GM Annual (or quarterly) customer feedback survey on each aspect of the role - communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR Qualifications Education: High School Diploma or GED required Associates degree or degree from a 4 year university or college is preferred Work Experience: Proven Account Management skills required in order to create, maintain, and enhance customer relationships Minimum of 3 years of account/project management experience. Technical Skills: (Certification, Licenses and Registration) Extremely detail oriented Technical and analytical competence (understands software, hardware, networks, etc.) Motivated, goal oriented, and persistent High level of initiative and works well in a fast paced, team environment Handles stressful situations and deadline pressures well Plans and carries out responsibilities with minimal direction Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below : Language / Communication Skills: Excellent written and oral communication skills Bilingual is a plus. Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time Travel %: Up to 25% Exemption Classification: Exempt Internal Relationships: External Relationships: Work Environment / Requirements of the Job: Normal office environment Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): General Manager, Unit Dotted Line Manager (Title, if applicable) : N /A Number of Direct Reports: Varies by unit Number of Dotted Line Reports: N/A Estimated Total Size of Team: Varies by unit gategroup Competencies R equired to be S uccessful in the J ob: Thinking - Information Search and analysis & problem resolution skills Engaging - Understanding others, Team Leadership and Developing People Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence , Passion, Responsibility and Respect . To demonstrate these Values, we expect to observe the following from everyone: Excellence We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility We care about what we do, and we understand the impact we have on others and the planet. We always look out for each other -creating a safe workplace environment is everyone's responsibility. Respect Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other's voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: We anticipate that this job will close on: 06/07/2026 For California Residents, please clic k here to view our California privacy notice. . click apply for full job details
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist, Advanced in the Transfusion Services Lab at Duke University Hospital. Monday - Friday, typically 11:00 p.m. - 7:30 a.m. but the team is open to negotiating scheduling options. This position is eligible for the third-shift differential and a $7,500 commitment bonus. At least 3-5 years of experience strongly preferred. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Duties and Responsibilities Perform a variety of tests in clinical laboratories using standard techniques and equipment; perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and perform and report analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedures. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to manager or designee. Understand, comply, and perform with all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety and compliance training as required. Comply with competency testing procedures for the laboratory staff. Train new staff. Serve as a resource person/role model, as per guidelines determined by laboratory management. Comply with laboratory training programs. Provide technical guidance and instruction to students, interns, residents, staff and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support achievement of balanced scorecard targets and support DUHS values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Required Qualifications at this Level Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological or Clinical Laboratory Science; or Medical Technology. Generalist certification required for General labs. Generalist/Specialty certification required for specialty labs. Minimum educational or experience requirements may be modified on a case by case basis at the discretion of the CLIA director as long as minimal CLIA requirements are met by the employee for the tasks being performed. Experience Two years experience as a certified MLS. Degrees, Licensure, and/or Certification Generalist/Specialty Certification by a nationally recognized board/agency (required). Certification will vary depending on laboratory. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
05/29/2026
Full time
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist, Advanced in the Transfusion Services Lab at Duke University Hospital. Monday - Friday, typically 11:00 p.m. - 7:30 a.m. but the team is open to negotiating scheduling options. This position is eligible for the third-shift differential and a $7,500 commitment bonus. At least 3-5 years of experience strongly preferred. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Duties and Responsibilities Perform a variety of tests in clinical laboratories using standard techniques and equipment; perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and perform and report analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedures. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to manager or designee. Understand, comply, and perform with all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety and compliance training as required. Comply with competency testing procedures for the laboratory staff. Train new staff. Serve as a resource person/role model, as per guidelines determined by laboratory management. Comply with laboratory training programs. Provide technical guidance and instruction to students, interns, residents, staff and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support achievement of balanced scorecard targets and support DUHS values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Required Qualifications at this Level Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological or Clinical Laboratory Science; or Medical Technology. Generalist certification required for General labs. Generalist/Specialty certification required for specialty labs. Minimum educational or experience requirements may be modified on a case by case basis at the discretion of the CLIA director as long as minimal CLIA requirements are met by the employee for the tasks being performed. Experience Two years experience as a certified MLS. Degrees, Licensure, and/or Certification Generalist/Specialty Certification by a nationally recognized board/agency (required). Certification will vary depending on laboratory. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job Description/Preferred QualificationsThe Product Line Manager (PLM) Director for Advanced Packaging & Metrology will drive product strategy, lifecycle management, and market analysis for next-generation semiconductor packaging and metrology solutions. This hybrid role blends technical depth with market insight, requiring leadership in both product management and strategic marketing and will be responsible for defining product strategy, driving customer adoption, and managing the full lifecycle of Advanced Packaging products. The ideal candidate will have extensive experience in advanced packaging, metrology, or inspection technologies, and a proven ability to lead and build cross-functional teams to deliver innovative solutions that meet evolving customer needs.Responsibilitieswill include:Product Strategy & Lifecycle Management Define and own the product roadmap, including technical direction, feature prioritization, and strategic decisions on architecture and specifications. Manage the full product lifecycle from concept through end-of-life, ensuring alignment with division goals and objectives. Oversee project planning, scope, schedule, budget, and resource allocation. Own the product line's P&L, including revenue, margin, and cost structure. Drive Balanced Scorecard metrics: cost, growth, customer satisfaction, and innovation. Analyze market trends and technology inflections (e.g., 2.5D/3D integration, hybrid bonding, backside power delivery, chiplet architectures, fan-out packaging, co-packaged optics). Conduct strategic market studies and competitive analysis to guide investment decisions and identify growth opportunities. Evaluate and prioritize customer feature requests; translate market needs into actionable development plans. Assess emerging technologies and forecast their growth potential.Customer & Relationship Management Build and maintain strong relationships with customers, understanding their requirements and expectations. Drive product adoption and penetration in advanced packaging and metrology segments. Lead customer engagement strategies through Field Marketing and Applications Engineering. Act as the primary point of contact between customers and the division, supporting pre-sales and after-sales projects.Cross-Functional Leadership& Global Collaboration Collaborate with R&D, Engineering, Sales, Marketing, Operations, and global teams to ensure successful product execution. Facilitate clear communication among project teams, stakeholders, and senior management, providing regular updates on status, risks, and mitigation plans. Champion product vision internally and externally. Engage with a global installed base, requiring approximately 30-40% business travel (domestic and international), based on business needs.Required Qualifications Bachelor's, Master's, or PhD in Engineering, Physics, Materials Science, or related technical field. 10+ years of experience in product management, applications engineering, or technical marketing, preferably in the semiconductor or advanced packaging/metrology industry. Deep understanding of advanced packaging manufacturing processes and equipment (including 2.5D/3D packaging, hybrid bonding, chiplet architectures, fan-out packaging, CoWoS, SOIC, HBM and related metrology or inspection technologies). Experience with PLM tools, financial modeling, and customer engagement strategies. Proven ability to develop and execute market strategies and product roadmaps. Knowledge of wafer inspection technologies and tools. Strong analytical, communication, and leadership skills. Willingness and ability to travel internationally (30-40%).Preferred Qualifications Experience working with global teams and diverse customer bases. Ability to translate technical concepts into business value. Familiarity with competitive analysis and strategic market development for advanced packaging products.Minimum QualificationsDoctorate (Academic) Degree and related work experience of 10 years; Master's Level Degree and related work experience of 13 years; Bachelor's Level Degree and related work experience of 15 yearsBase Pay Range: $210,900.00 - $369,100.00Primary Location: USA-CA-Milpitas-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at or at +1- to request accommodation.Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
05/29/2026
Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job Description/Preferred QualificationsThe Product Line Manager (PLM) Director for Advanced Packaging & Metrology will drive product strategy, lifecycle management, and market analysis for next-generation semiconductor packaging and metrology solutions. This hybrid role blends technical depth with market insight, requiring leadership in both product management and strategic marketing and will be responsible for defining product strategy, driving customer adoption, and managing the full lifecycle of Advanced Packaging products. The ideal candidate will have extensive experience in advanced packaging, metrology, or inspection technologies, and a proven ability to lead and build cross-functional teams to deliver innovative solutions that meet evolving customer needs.Responsibilitieswill include:Product Strategy & Lifecycle Management Define and own the product roadmap, including technical direction, feature prioritization, and strategic decisions on architecture and specifications. Manage the full product lifecycle from concept through end-of-life, ensuring alignment with division goals and objectives. Oversee project planning, scope, schedule, budget, and resource allocation. Own the product line's P&L, including revenue, margin, and cost structure. Drive Balanced Scorecard metrics: cost, growth, customer satisfaction, and innovation. Analyze market trends and technology inflections (e.g., 2.5D/3D integration, hybrid bonding, backside power delivery, chiplet architectures, fan-out packaging, co-packaged optics). Conduct strategic market studies and competitive analysis to guide investment decisions and identify growth opportunities. Evaluate and prioritize customer feature requests; translate market needs into actionable development plans. Assess emerging technologies and forecast their growth potential.Customer & Relationship Management Build and maintain strong relationships with customers, understanding their requirements and expectations. Drive product adoption and penetration in advanced packaging and metrology segments. Lead customer engagement strategies through Field Marketing and Applications Engineering. Act as the primary point of contact between customers and the division, supporting pre-sales and after-sales projects.Cross-Functional Leadership& Global Collaboration Collaborate with R&D, Engineering, Sales, Marketing, Operations, and global teams to ensure successful product execution. Facilitate clear communication among project teams, stakeholders, and senior management, providing regular updates on status, risks, and mitigation plans. Champion product vision internally and externally. Engage with a global installed base, requiring approximately 30-40% business travel (domestic and international), based on business needs.Required Qualifications Bachelor's, Master's, or PhD in Engineering, Physics, Materials Science, or related technical field. 10+ years of experience in product management, applications engineering, or technical marketing, preferably in the semiconductor or advanced packaging/metrology industry. Deep understanding of advanced packaging manufacturing processes and equipment (including 2.5D/3D packaging, hybrid bonding, chiplet architectures, fan-out packaging, CoWoS, SOIC, HBM and related metrology or inspection technologies). Experience with PLM tools, financial modeling, and customer engagement strategies. Proven ability to develop and execute market strategies and product roadmaps. Knowledge of wafer inspection technologies and tools. Strong analytical, communication, and leadership skills. Willingness and ability to travel internationally (30-40%).Preferred Qualifications Experience working with global teams and diverse customer bases. Ability to translate technical concepts into business value. Familiarity with competitive analysis and strategic market development for advanced packaging products.Minimum QualificationsDoctorate (Academic) Degree and related work experience of 10 years; Master's Level Degree and related work experience of 13 years; Bachelor's Level Degree and related work experience of 15 yearsBase Pay Range: $210,900.00 - $369,100.00Primary Location: USA-CA-Milpitas-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at or at +1- to request accommodation.Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Point-of-Care Testing Lab at Duke University Hospital. Monday - Friday, 8:00 a.m. - 4:30 p.m., with rotating night and weekend pager coverage (after training). Experience in Point-of-Care Testing (POCT) is preferred, not required Ability to support system-wide POCT operations across multiple DUHS sites Demonstrated proficiency in quality assurance, quality control, troubleshooting, and end-user training This position is eligible for a $5,000 commitment bonus. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
05/28/2026
Full time
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Point-of-Care Testing Lab at Duke University Hospital. Monday - Friday, 8:00 a.m. - 4:30 p.m., with rotating night and weekend pager coverage (after training). Experience in Point-of-Care Testing (POCT) is preferred, not required Ability to support system-wide POCT operations across multiple DUHS sites Demonstrated proficiency in quality assurance, quality control, troubleshooting, and end-user training This position is eligible for a $5,000 commitment bonus. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Immunology Lab at Duke University Hospital. Monday - Friday, 8:00 a.m. - 4:30 p.m., with occasional weekends. MLS ASCP certification strongly preferred. Immunology experience preferred but not required (experience with Immunofluorescence Assay (IFA) testing and Manual ELISA testing). This position is eligible for a $5,000 commitment bonus for a 1-year commitment. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
05/28/2026
Full time
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Immunology Lab at Duke University Hospital. Monday - Friday, 8:00 a.m. - 4:30 p.m., with occasional weekends. MLS ASCP certification strongly preferred. Immunology experience preferred but not required (experience with Immunofluorescence Assay (IFA) testing and Manual ELISA testing). This position is eligible for a $5,000 commitment bonus for a 1-year commitment. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Blood Gas Lab at Duke University Hospital. Every Other Friday and Saturday, 11:00 p.m. - 7:30 a.m. This position is eligible for the third-shift weekend premium. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
05/28/2026
Full time
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Blood Gas Lab at Duke University Hospital. Every Other Friday and Saturday, 11:00 p.m. - 7:30 a.m. This position is eligible for the third-shift weekend premium. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Central Automated Lab. Monday - Friday, 3:30 p.m. - 12:00 a.m. with rotating weekends. This position is eligible for the second-shift differential and a $5,000 commitment bonus. ASCP certification strongly preferred. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
05/28/2026
Full time
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the Central Automated Lab. Monday - Friday, 3:30 p.m. - 12:00 a.m. with rotating weekends. This position is eligible for the second-shift differential and a $5,000 commitment bonus. ASCP certification strongly preferred. General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Perform a variety of tests in clinical laboratories using standard techniques and equipment Perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and performing and reporting analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participate in the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper-level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to the manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety, and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support the achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Director, Distinguished Engineer (Card TECH) As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. In this role, you will work with our Platform Engineering organization to provide AI-enabled tools for pipeline optimization and deterministic transformation capabilities that dramatically improve developer workflow, quality, and reliability. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Articulate and evangelize a bold technical vision for embedding AI and automated code transformation into the developer lifecycle. Decompose complex problems in CI/CD friction and technical debt into practical, operational, and scalable platform solutions. Lead the productionization of capabilities that optimize the Inner and Outer Loop (CI/CD, deployment, and testing) and enable Shift-Left practices. Serve as an authoritative expert on non-functional system characteristics, particularly performance, scalability, and observability of the engineering toolchain itself. Drive innovation by experimenting with and delivering capabilities that utilize Deterministic Code Transformation and AI/ML for engineering workflows (e.g., Intelligent Test Selection). Act as a role model and mentor within the tech community, coaching teams on modern reliability, platform engineering, and automation best practices. Basic Qualifications: Bachelor's Degree in Computer Science or a related field. At least 10 years of experience in Software Engineering and Solution Architecture for large-scale distributed systems. At least 5 years of professional experience leveraging public cloud platforms such as AWS, Microsoft Azure, or Google Cloud At least 5 years of professional experience writing and delivering Proofs of Concept (POCs) for novel technologies or architectural patterns At least 5 years of experience with Infrastructure as Code (IaC) using tools such as AWS CDK or CloudFormation. At least 5 years of professional experience driving the adoption of enterprise-level design patterns and best practices for software quality and reliability. At least 5 years of hands-on professional experience coding in two or more of the following languages: Java, JavaScript, Python, or Go. Preferred Qualifications: Master's Degree in Computer Science or a related field 10+ years of professional experience in the full lifecycle of system development 10+ years of professional experience coding in languages like Java, Python, Go, or JavaScript. 5+ years of experience designing and implementing CI/CD pipelines at scale using tools like Jenkins, GitHub Actions, or Tekton. Expertise with Policy-as-Code (PaC) technologies such as Open Policy Agent (OPA). Experience with Abstract Syntax Trees (ASTs), static analysis tools, or other forms of programmatic code manipulation for automated refactoring. Experience in MLOps or applying Artifical Intelligence or Machine Learning concepts to engineering challenges (e.g., anomaly detection, test optimization, intelligent testing). Deep practical knowledge of Site Reliability Engineering (SRE) principles, chaos engineering, and advanced Observability tooling (e.g., OpenTelemetry, Prometheus, Tracing). Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,100 - $307,200 for Distinguished Engineer Richmond, VA: $244,700 - $279,200 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
01/27/2026
Full time
Director, Distinguished Engineer (Card TECH) As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. In this role, you will work with our Platform Engineering organization to provide AI-enabled tools for pipeline optimization and deterministic transformation capabilities that dramatically improve developer workflow, quality, and reliability. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Articulate and evangelize a bold technical vision for embedding AI and automated code transformation into the developer lifecycle. Decompose complex problems in CI/CD friction and technical debt into practical, operational, and scalable platform solutions. Lead the productionization of capabilities that optimize the Inner and Outer Loop (CI/CD, deployment, and testing) and enable Shift-Left practices. Serve as an authoritative expert on non-functional system characteristics, particularly performance, scalability, and observability of the engineering toolchain itself. Drive innovation by experimenting with and delivering capabilities that utilize Deterministic Code Transformation and AI/ML for engineering workflows (e.g., Intelligent Test Selection). Act as a role model and mentor within the tech community, coaching teams on modern reliability, platform engineering, and automation best practices. Basic Qualifications: Bachelor's Degree in Computer Science or a related field. At least 10 years of experience in Software Engineering and Solution Architecture for large-scale distributed systems. At least 5 years of professional experience leveraging public cloud platforms such as AWS, Microsoft Azure, or Google Cloud At least 5 years of professional experience writing and delivering Proofs of Concept (POCs) for novel technologies or architectural patterns At least 5 years of experience with Infrastructure as Code (IaC) using tools such as AWS CDK or CloudFormation. At least 5 years of professional experience driving the adoption of enterprise-level design patterns and best practices for software quality and reliability. At least 5 years of hands-on professional experience coding in two or more of the following languages: Java, JavaScript, Python, or Go. Preferred Qualifications: Master's Degree in Computer Science or a related field 10+ years of professional experience in the full lifecycle of system development 10+ years of professional experience coding in languages like Java, Python, Go, or JavaScript. 5+ years of experience designing and implementing CI/CD pipelines at scale using tools like Jenkins, GitHub Actions, or Tekton. Expertise with Policy-as-Code (PaC) technologies such as Open Policy Agent (OPA). Experience with Abstract Syntax Trees (ASTs), static analysis tools, or other forms of programmatic code manipulation for automated refactoring. Experience in MLOps or applying Artifical Intelligence or Machine Learning concepts to engineering challenges (e.g., anomaly detection, test optimization, intelligent testing). Deep practical knowledge of Site Reliability Engineering (SRE) principles, chaos engineering, and advanced Observability tooling (e.g., OpenTelemetry, Prometheus, Tracing). Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,100 - $307,200 for Distinguished Engineer Richmond, VA: $244,700 - $279,200 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Distinguished Engineer (Card TECH) As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. In this role, you will work with our Platform Engineering organization to provide AI-enabled tools for pipeline optimization and deterministic transformation capabilities that dramatically improve developer workflow, quality, and reliability. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Articulate and evangelize a bold technical vision for embedding AI and automated code transformation into the developer lifecycle. Decompose complex problems in CI/CD friction and technical debt into practical, operational, and scalable platform solutions. Lead the productionization of capabilities that optimize the Inner and Outer Loop (CI/CD, deployment, and testing) and enable Shift-Left practices. Serve as an authoritative expert on non-functional system characteristics, particularly performance, scalability, and observability of the engineering toolchain itself. Drive innovation by experimenting with and delivering capabilities that utilize Deterministic Code Transformation and AI/ML for engineering workflows (e.g., Intelligent Test Selection). Act as a role model and mentor within the tech community, coaching teams on modern reliability, platform engineering, and automation best practices. Basic Qualifications: Bachelor's Degree in Computer Science or a related field. At least 10 years of experience in Software Engineering and Solution Architecture for large-scale distributed systems. At least 5 years of professional experience leveraging public cloud platforms such as AWS, Microsoft Azure, or Google Cloud At least 5 years of professional experience writing and delivering Proofs of Concept (POCs) for novel technologies or architectural patterns At least 5 years of experience with Infrastructure as Code (IaC) using tools such as AWS CDK or CloudFormation. At least 5 years of professional experience driving the adoption of enterprise-level design patterns and best practices for software quality and reliability. At least 5 years of hands-on professional experience coding in two or more of the following languages: Java, JavaScript, Python, or Go. Preferred Qualifications: Master's Degree in Computer Science or a related field 10+ years of professional experience in the full lifecycle of system development 10+ years of professional experience coding in languages like Java, Python, Go, or JavaScript. 5+ years of experience designing and implementing CI/CD pipelines at scale using tools like Jenkins, GitHub Actions, or Tekton. Expertise with Policy-as-Code (PaC) technologies such as Open Policy Agent (OPA). Experience with Abstract Syntax Trees (ASTs), static analysis tools, or other forms of programmatic code manipulation for automated refactoring. Experience in MLOps or applying Artifical Intelligence or Machine Learning concepts to engineering challenges (e.g., anomaly detection, test optimization, intelligent testing). Deep practical knowledge of Site Reliability Engineering (SRE) principles, chaos engineering, and advanced Observability tooling (e.g., OpenTelemetry, Prometheus, Tracing). Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,100 - $307,200 for Distinguished Engineer Richmond, VA: $244,700 - $279,200 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
01/27/2026
Full time
Director, Distinguished Engineer (Card TECH) As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. In this role, you will work with our Platform Engineering organization to provide AI-enabled tools for pipeline optimization and deterministic transformation capabilities that dramatically improve developer workflow, quality, and reliability. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Articulate and evangelize a bold technical vision for embedding AI and automated code transformation into the developer lifecycle. Decompose complex problems in CI/CD friction and technical debt into practical, operational, and scalable platform solutions. Lead the productionization of capabilities that optimize the Inner and Outer Loop (CI/CD, deployment, and testing) and enable Shift-Left practices. Serve as an authoritative expert on non-functional system characteristics, particularly performance, scalability, and observability of the engineering toolchain itself. Drive innovation by experimenting with and delivering capabilities that utilize Deterministic Code Transformation and AI/ML for engineering workflows (e.g., Intelligent Test Selection). Act as a role model and mentor within the tech community, coaching teams on modern reliability, platform engineering, and automation best practices. Basic Qualifications: Bachelor's Degree in Computer Science or a related field. At least 10 years of experience in Software Engineering and Solution Architecture for large-scale distributed systems. At least 5 years of professional experience leveraging public cloud platforms such as AWS, Microsoft Azure, or Google Cloud At least 5 years of professional experience writing and delivering Proofs of Concept (POCs) for novel technologies or architectural patterns At least 5 years of experience with Infrastructure as Code (IaC) using tools such as AWS CDK or CloudFormation. At least 5 years of professional experience driving the adoption of enterprise-level design patterns and best practices for software quality and reliability. At least 5 years of hands-on professional experience coding in two or more of the following languages: Java, JavaScript, Python, or Go. Preferred Qualifications: Master's Degree in Computer Science or a related field 10+ years of professional experience in the full lifecycle of system development 10+ years of professional experience coding in languages like Java, Python, Go, or JavaScript. 5+ years of experience designing and implementing CI/CD pipelines at scale using tools like Jenkins, GitHub Actions, or Tekton. Expertise with Policy-as-Code (PaC) technologies such as Open Policy Agent (OPA). Experience with Abstract Syntax Trees (ASTs), static analysis tools, or other forms of programmatic code manipulation for automated refactoring. Experience in MLOps or applying Artifical Intelligence or Machine Learning concepts to engineering challenges (e.g., anomaly detection, test optimization, intelligent testing). Deep practical knowledge of Site Reliability Engineering (SRE) principles, chaos engineering, and advanced Observability tooling (e.g., OpenTelemetry, Prometheus, Tracing). Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,100 - $307,200 for Distinguished Engineer Richmond, VA: $244,700 - $279,200 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
