Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated I ntermediate level Protective Security Officer to provide armed workforce security and safety by responding to and resolving issues pertaining to access control, accident and emergency response, medical response, workplace violence, active shooter events and other security issues. Under direct supervision, uses established procedures and guidelines to perform routine to moderately complex tasks and problem resolution. Performs all duties in alignment with USAA's Security Officer Standards. We offer a work environment that requires an individual to be in the office 5 days per week. This position can be based in one of the following location: Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Understands and applies policies and procedures displaying basic knowledge on operational matters. Responds to critical incidents and takes direction on immediate actions to stop acts of violence, render first aid, and resolve issues during the response phase of Incident Management. Participates in training drills, receives feedback on response, and participates in after action reviews for emergency response situations. Monitors alarms, cameras, fire alarm systems, and access control programs along with radio traffic, dispatching officers, coordinating response actions for critical incidents and documenting activities for escalation to incident reports. Controls access for employees and visitors, creates and issues credentials, and responds to policy violations. Performs patrols of facilities/properties to prevent trespassing, theft, vandalism, parking/traffic infractions and unauthorized conduct impacting the safety of the campus. Enforces parking and traffic controls and composes incident reports. Completes duty assignments and on-the-job duty position training. Conducts post-related activities during special events and supports executive protection or law enforcement during incident response. Documents shift activities, and ensures detailed information is passed on to team members. Attends and completes all training sessions and responds to feedback from security management and the training team. Completes Defensive Tactics and Handgun training and Standards Evaluation, complies with USAA Force Continuum, issue/turn-in, storage/transportation procedures and maintains State handgun licensing. Maintains current first aid training. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma. 1 or more years of physical security, law enforcement, or military combat arms experience. Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint. Must possess valid state driver's license. Job Offer contingent on passing the MMPI evaluation. Initial and continued employment conditional upon passing USAA's Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months. What sets you apart: Ability to work 10 or 12 hour shifts: nights, weekends and holidays. Occasional overtime may be required. Experience responding to emergency incidents. Ability to respond rapidly and efficiently during emergency situations. Prior experience using security related systems. Report management system, two-way radios, visitor management systems. Demonstrated firearm proficiency. Possess current Private Protective Services Armed Guard License. Compensation range: The salary range for this position is: $ 43,680.00 - $ 65,750.00 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/09/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated I ntermediate level Protective Security Officer to provide armed workforce security and safety by responding to and resolving issues pertaining to access control, accident and emergency response, medical response, workplace violence, active shooter events and other security issues. Under direct supervision, uses established procedures and guidelines to perform routine to moderately complex tasks and problem resolution. Performs all duties in alignment with USAA's Security Officer Standards. We offer a work environment that requires an individual to be in the office 5 days per week. This position can be based in one of the following location: Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Understands and applies policies and procedures displaying basic knowledge on operational matters. Responds to critical incidents and takes direction on immediate actions to stop acts of violence, render first aid, and resolve issues during the response phase of Incident Management. Participates in training drills, receives feedback on response, and participates in after action reviews for emergency response situations. Monitors alarms, cameras, fire alarm systems, and access control programs along with radio traffic, dispatching officers, coordinating response actions for critical incidents and documenting activities for escalation to incident reports. Controls access for employees and visitors, creates and issues credentials, and responds to policy violations. Performs patrols of facilities/properties to prevent trespassing, theft, vandalism, parking/traffic infractions and unauthorized conduct impacting the safety of the campus. Enforces parking and traffic controls and composes incident reports. Completes duty assignments and on-the-job duty position training. Conducts post-related activities during special events and supports executive protection or law enforcement during incident response. Documents shift activities, and ensures detailed information is passed on to team members. Attends and completes all training sessions and responds to feedback from security management and the training team. Completes Defensive Tactics and Handgun training and Standards Evaluation, complies with USAA Force Continuum, issue/turn-in, storage/transportation procedures and maintains State handgun licensing. Maintains current first aid training. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma. 1 or more years of physical security, law enforcement, or military combat arms experience. Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint. Must possess valid state driver's license. Job Offer contingent on passing the MMPI evaluation. Initial and continued employment conditional upon passing USAA's Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months. What sets you apart: Ability to work 10 or 12 hour shifts: nights, weekends and holidays. Occasional overtime may be required. Experience responding to emergency incidents. Ability to respond rapidly and efficiently during emergency situations. Prior experience using security related systems. Report management system, two-way radios, visitor management systems. Demonstrated firearm proficiency. Possess current Private Protective Services Armed Guard License. Compensation range: The salary range for this position is: $ 43,680.00 - $ 65,750.00 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Overview: At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school. With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most. Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you. Why Powerback? Benefits: We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members. Support for New Grads & Clinical Fellows: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field. Continuing Education: Keep growing with free CEUs through Medbridge. H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role. Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: The Assistant or In-Training (IT) Director of Rehab is responsible for assisting the Director of Rehab in the efficient management of rehabilitation services in his/her assigned account(s). This position also assists in integration of rehabilitation services in all settings. The Assistant or IT Director of Rehab supports the delivery of the highest standard and quality of rehabilitation services. 1. Fills in for the Director of Rehab in his/her absence. 2. Assists therapy staff in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient. 3. Assists in the efficient and profitable management of rehabilitation services in sites of service and home care contracts. 4. Assists in operationally managing Powerback Rehabilitation personnel and consultants within facility or home care contracts. 5. Assists the Director of Rehab with conducting or coordinating the timely completion of the annual merit review for therapy staff. 6. Assists in management of therapy staff. 7. Assists in daily staffing and utilization in cooperation with input from treating therapists, consideration of clinical requirements and recommendations from the Regional Clinical Director. 8. Continues direct patient care. 9. Assists the Director of Rehab in meeting budget through revenue enhancement and control of expenses 10. Assists in analysis of financial performance of department. 11. Assists in identification of areas of opportunity for clinical growth in collaboration with Director of Rehab, Regional Clinical Director and Clinical Operations Area Director. 12. Assists in preparation of facility reports on a weekly and monthly basis. 13. Assists Clinical Operations Area Director and Director of Rehab in annual budget preparation. 14. Supports the delivery of the highest standard of rehabilitation services through appropriate utilization of resources, the promotion of clinical programs, and staff development in collaboration with licensed therapists, the Clinical Operations Area Director, and the Regional Clinical Director. 15. Assists Director of Rehab with customer service. 16. Ensures that the clinical management of the rehabilitation department, including oversight related to case management, quality improvement, care planning, clinical utilization, and patient identification is overseen by a licensed therapist. 17. Assists Director of Rehab in ensuring practice act compliance. 18. Attends facility meetings and is responsible for information sharing at facility meetings at the Director of Rehab's direction. 19. Assists with discipline under the Director of Rehab and Clinical Operations Area Director's direction. 20. Complies with and promotes adherence to applicable legal requirements, standards, policies and procedures including but not limited those within the Compliance Process, Standard/Code of Conduct, Federal False Claims Act and HIPAA. 21. Provides leadership and support for the Compliance Process within management area. 22. Ensures timely and accurate reporting and responses to compliance-related issues and monitors the implementation of corrective action plans related to such issues. 23. Ensures that staff participates in orientation and training programs including but not limited to all required compliance courses and relevant policies and procedures, and that such training is properly documented. Participates in compliance and other required training programs. 24. Provides open lines of communication regarding compliance issues within management area and access to the Integrity Line and ensures that retaliation against staff who report suspected incidences of non-compliance does not occur. Promptly reports concerns and suspected incidences of non-compliance to supervisor, Compliance Liaison or to the Compliance Officer via the Integrity Hotline. 25. Participates in monitoring and auditing activities and investigations, and implementing quality assurance and performance improvement processes, as required. 26. Completes performance reviews and determines compensation and promotions based on the accomplishment of established standards that promote adherence to compliance and quality standards. 27. Upholds the GRS Promises: be ethical I will lead by example by always acting with integrity and honesty. I will expect the same of my staff and team members. I will ensure my actions comply with the standards set forth by our Policies and Procedures Manuals and the Employee Handbook. be respectful I will treat others in the way I would like to be treated. I will appreciate and respect others' beliefs, and I will cherish our diversity. be accountable I will take responsibility for myself in my actions and my quality of work. I will hold others to those same standards. be actively engaged I will make a conscious effort to be a leader in our community. I will actively check email and will check RehabCentral regularly to keep up-to-date on important information, and I will encourage my staff to do the same. I will be aware of and utilize the numerous resources available to me as a manager and an employee. take pride in my work - my company I will be proud of the work I have done each and every day. I will always represent my company in a positive, professional manner both inside and outside of work. embrace change I understand that change is a necessary part of life. I will approach change with a positive attitude and a determination to succeed, and my actions will serve as an example for my staff. I will attentively guide my staff through changes and support them in overcoming obstacles. communicate compassionately I will communicate in an appropriate, professional and timely manner, and I will provide explanations along with my instructions. I will promote open, two-way communication between employees at all levels. I will strive to be an active listener by making an effort to hear not just the words another person is saying but, more importantly, understand the total message being conveyed. be supportive - approachable I will offer encouragement and support for my staff and will be constructive when giving feedback. I will view mistakes as opportunities to teach, not to criticize. I will regularly round with my staff on a one-on-one basis to discuss what is going well and what is not, and I will attentively respond to concerns. facilitate growth I will encourage growth for my staff, my company and myself. I will help my staff work toward their professional goals by showing them the abundant resources our company has to offer. I, too, will work to further develop myself as a leader and a professional. I understand that by fostering an environment where employees can grow, I will be developing the future leaders of the organization who will be vital to the successful growth of the company as a whole. celebrate I will contribute to a positive work environment where my team members and I enjoy coming to work and celebrating each other's successes. 28. Performs other related duties as required. Qualifications: 1. The Assistant or IT Director of Rehab position requires that the employee meets the requirements for a Director of Rehab or Assistant Director of Rehab. 2. The Assistant or IT Director of Rehab must have three years of experience related to patient care, and either one year of management experience in a rehabilitation setting or has functioned successfully as a point person under the supervision of a Director of Rehab for a period of one year. 3. A thorough knowledge of Medicare and third party billing is also required. Posted Salary Range: USD $50.00 - USD $59.00 /Hr.
12/09/2025
Full time
Overview: At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school. With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most. Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you. Why Powerback? Benefits: We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members. Support for New Grads & Clinical Fellows: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field. Continuing Education: Keep growing with free CEUs through Medbridge. H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role. Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: The Assistant or In-Training (IT) Director of Rehab is responsible for assisting the Director of Rehab in the efficient management of rehabilitation services in his/her assigned account(s). This position also assists in integration of rehabilitation services in all settings. The Assistant or IT Director of Rehab supports the delivery of the highest standard and quality of rehabilitation services. 1. Fills in for the Director of Rehab in his/her absence. 2. Assists therapy staff in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient. 3. Assists in the efficient and profitable management of rehabilitation services in sites of service and home care contracts. 4. Assists in operationally managing Powerback Rehabilitation personnel and consultants within facility or home care contracts. 5. Assists the Director of Rehab with conducting or coordinating the timely completion of the annual merit review for therapy staff. 6. Assists in management of therapy staff. 7. Assists in daily staffing and utilization in cooperation with input from treating therapists, consideration of clinical requirements and recommendations from the Regional Clinical Director. 8. Continues direct patient care. 9. Assists the Director of Rehab in meeting budget through revenue enhancement and control of expenses 10. Assists in analysis of financial performance of department. 11. Assists in identification of areas of opportunity for clinical growth in collaboration with Director of Rehab, Regional Clinical Director and Clinical Operations Area Director. 12. Assists in preparation of facility reports on a weekly and monthly basis. 13. Assists Clinical Operations Area Director and Director of Rehab in annual budget preparation. 14. Supports the delivery of the highest standard of rehabilitation services through appropriate utilization of resources, the promotion of clinical programs, and staff development in collaboration with licensed therapists, the Clinical Operations Area Director, and the Regional Clinical Director. 15. Assists Director of Rehab with customer service. 16. Ensures that the clinical management of the rehabilitation department, including oversight related to case management, quality improvement, care planning, clinical utilization, and patient identification is overseen by a licensed therapist. 17. Assists Director of Rehab in ensuring practice act compliance. 18. Attends facility meetings and is responsible for information sharing at facility meetings at the Director of Rehab's direction. 19. Assists with discipline under the Director of Rehab and Clinical Operations Area Director's direction. 20. Complies with and promotes adherence to applicable legal requirements, standards, policies and procedures including but not limited those within the Compliance Process, Standard/Code of Conduct, Federal False Claims Act and HIPAA. 21. Provides leadership and support for the Compliance Process within management area. 22. Ensures timely and accurate reporting and responses to compliance-related issues and monitors the implementation of corrective action plans related to such issues. 23. Ensures that staff participates in orientation and training programs including but not limited to all required compliance courses and relevant policies and procedures, and that such training is properly documented. Participates in compliance and other required training programs. 24. Provides open lines of communication regarding compliance issues within management area and access to the Integrity Line and ensures that retaliation against staff who report suspected incidences of non-compliance does not occur. Promptly reports concerns and suspected incidences of non-compliance to supervisor, Compliance Liaison or to the Compliance Officer via the Integrity Hotline. 25. Participates in monitoring and auditing activities and investigations, and implementing quality assurance and performance improvement processes, as required. 26. Completes performance reviews and determines compensation and promotions based on the accomplishment of established standards that promote adherence to compliance and quality standards. 27. Upholds the GRS Promises: be ethical I will lead by example by always acting with integrity and honesty. I will expect the same of my staff and team members. I will ensure my actions comply with the standards set forth by our Policies and Procedures Manuals and the Employee Handbook. be respectful I will treat others in the way I would like to be treated. I will appreciate and respect others' beliefs, and I will cherish our diversity. be accountable I will take responsibility for myself in my actions and my quality of work. I will hold others to those same standards. be actively engaged I will make a conscious effort to be a leader in our community. I will actively check email and will check RehabCentral regularly to keep up-to-date on important information, and I will encourage my staff to do the same. I will be aware of and utilize the numerous resources available to me as a manager and an employee. take pride in my work - my company I will be proud of the work I have done each and every day. I will always represent my company in a positive, professional manner both inside and outside of work. embrace change I understand that change is a necessary part of life. I will approach change with a positive attitude and a determination to succeed, and my actions will serve as an example for my staff. I will attentively guide my staff through changes and support them in overcoming obstacles. communicate compassionately I will communicate in an appropriate, professional and timely manner, and I will provide explanations along with my instructions. I will promote open, two-way communication between employees at all levels. I will strive to be an active listener by making an effort to hear not just the words another person is saying but, more importantly, understand the total message being conveyed. be supportive - approachable I will offer encouragement and support for my staff and will be constructive when giving feedback. I will view mistakes as opportunities to teach, not to criticize. I will regularly round with my staff on a one-on-one basis to discuss what is going well and what is not, and I will attentively respond to concerns. facilitate growth I will encourage growth for my staff, my company and myself. I will help my staff work toward their professional goals by showing them the abundant resources our company has to offer. I, too, will work to further develop myself as a leader and a professional. I understand that by fostering an environment where employees can grow, I will be developing the future leaders of the organization who will be vital to the successful growth of the company as a whole. celebrate I will contribute to a positive work environment where my team members and I enjoy coming to work and celebrating each other's successes. 28. Performs other related duties as required. Qualifications: 1. The Assistant or IT Director of Rehab position requires that the employee meets the requirements for a Director of Rehab or Assistant Director of Rehab. 2. The Assistant or IT Director of Rehab must have three years of experience related to patient care, and either one year of management experience in a rehabilitation setting or has functioned successfully as a point person under the supervision of a Director of Rehab for a period of one year. 3. A thorough knowledge of Medicare and third party billing is also required. Posted Salary Range: USD $50.00 - USD $59.00 /Hr.
Bowhead / UIC Technical Services
Dahlgren, Virginia
Overview CUSTOMER TECHNICAL SUPPORT SPECIALIST (NEN) (RDTE) Bowhead has a job opening for a Customer Technical Support Specialist (NEN) in Dahlgren, VA. The candidate will provide customer support and technical assistance to users of a specific organization at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). Responsibilities Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Specific support consists of troubleshooting hardware, software, and network related issues. Assist users with data migrations whenever the user's system is Tech Refreshed. Monitor the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance. Provide public folder management support (e.g., permission and administrator roles). Provide share drive management including administrative responsibilities, training content managers, and configuration management duties. Maintain and develop IT related procedures required to support the organization. Provide support to Information Management/Information Technology/and Information Assurance related data calls required of the Department Information Officer (DIO). Provide input for the preparation of a monthly progress and status report. Qualifications Requires a minimum of two (2) years of experience. High School Diploma required. Bachelors Degree preferred. Must demonstrate strong troubleshooting skills along with strong analytical and problem solving skills. Must demonstrate the ability to multi-task and work with others to resolve IT related issues. Requires an understanding of current Microsoft supported Windows operating systems. A high level of competency in both written and oral communications skills is strongly desired. Must be DoD 8570 IAT level II compliant (e.g., Security+) at time of hire. Knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment is a plus; but not required. Familiarity with the Department of Defense (DOD) networking and security accreditation processes and procedures is a plus; but not required. A working knowledge of Windows Active Directory and current NMCI policies and procedures are strongly desired. Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint. Ability to communicate effectively with all levels of employees and outside contacts. Strong interpersonal skills and good judgment with the ability to work alone or as part of a team. Physical Demands: Must be able to lift up to 10-15 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain/maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
12/06/2025
Full time
Overview CUSTOMER TECHNICAL SUPPORT SPECIALIST (NEN) (RDTE) Bowhead has a job opening for a Customer Technical Support Specialist (NEN) in Dahlgren, VA. The candidate will provide customer support and technical assistance to users of a specific organization at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). Responsibilities Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Specific support consists of troubleshooting hardware, software, and network related issues. Assist users with data migrations whenever the user's system is Tech Refreshed. Monitor the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance. Provide public folder management support (e.g., permission and administrator roles). Provide share drive management including administrative responsibilities, training content managers, and configuration management duties. Maintain and develop IT related procedures required to support the organization. Provide support to Information Management/Information Technology/and Information Assurance related data calls required of the Department Information Officer (DIO). Provide input for the preparation of a monthly progress and status report. Qualifications Requires a minimum of two (2) years of experience. High School Diploma required. Bachelors Degree preferred. Must demonstrate strong troubleshooting skills along with strong analytical and problem solving skills. Must demonstrate the ability to multi-task and work with others to resolve IT related issues. Requires an understanding of current Microsoft supported Windows operating systems. A high level of competency in both written and oral communications skills is strongly desired. Must be DoD 8570 IAT level II compliant (e.g., Security+) at time of hire. Knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment is a plus; but not required. Familiarity with the Department of Defense (DOD) networking and security accreditation processes and procedures is a plus; but not required. A working knowledge of Windows Active Directory and current NMCI policies and procedures are strongly desired. Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint. Ability to communicate effectively with all levels of employees and outside contacts. Strong interpersonal skills and good judgment with the ability to work alone or as part of a team. Physical Demands: Must be able to lift up to 10-15 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain/maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
National Council on Aging We believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. Come join an awesome team and learn about the work we do, the people we serve, and why equitable aging matters now more than ever. At NCOA, we represent the interests of the aging population across the nation, while striving to live out our core values of equity, excellence, and innovation. This is meaningful work where we put "people first" and our employees can learn and grow, where work/life balance is prioritized, and have a flexible hybrid work schedule while being part of a dynamic, collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Manager, Federal Funding will join NCOA at a time of dynamic growth. The Manager of Federal Funding role is to lead the organization's federal revenue strategy and execution. Reporting to the CDO, this role will secure and steward NCOA's largest revenue stream by cultivating relationships with federal agencies, crafting competitive grant proposals, and aligning federal funding opportunities with organizational priorities. The ideal candidate will balance innovation with compliance, strategic, results-driven, collaborate across teams to amplify impact, and ensure federal investments advance NCOA's mission and equity goals. Positions at this level typically report to a senior director or chief and require advanced knowledge and experience as well as management capabilities. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have eight or more years of experience in their discipline and a bachelor's degree or the equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. KEY RESPONSIBILITIES Federal Funding Strategy & Growth Develop and execute a multi-year federal revenue strategy aligned with NCOA's goals. Proactively identify, assess, and prioritize federal funding opportunities (grants, contracts, cooperative agreements) from agencies including ACL, CMS, DOL, HHS, and others. Lead cross-functional teams (Programs, Policy, Finance) to align proposals with organizational priorities and community needs. Monitor federal budget trends, legislative changes, and agency priorities to anticipate risks and opportunities. Proposal Development & Submission Oversee end-to-end federal grant processes, including opportunity analysis, proposal writing, budget development, and submission. Ensure proposals reflect NCOA's evidence-based practices, equity lens, and innovation while meeting rigorous compliance standards. Collaborate with program teams to design compelling narratives, logic models, and evaluation plans. Federal Relationship Management Build and maintain strategic partnerships with federal agency staff, program officers, and key decision-makers. Position NCOA as a trusted partner through regular engagement, briefings, and thought leadership on aging-related priorities. Represent NCOA at federal meetings, conferences, and technical panels. Compliance & Stewardship Ensure adherence to federal grant regulations (e.g., Uniform Guidance), reporting deadlines, and audit requirements. Partner with Finance to monitor grant expenditures, re-budgeting, and financial reporting. Lead post-award debriefs to refine strategies and improve success rates. Cross-Functional Collaboration Work closely with the Chief Customer Officer and program leads to align federal funding with service delivery and impact goals. Advise the Policy team on funding implications of legislative priorities. Support the CDO in Board and executive-level briefings on federal revenue performance. Other responsibilities as required. COMPETENCIES AND EXPECTATIONS Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Business Acumen - Understands business implications of decisions and profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Ethics - Treats people with respect; works with integrity; upholds organizational values. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree required; master's degree in public administration, Nonprofit Management, or related field preferred. 10+ years of experience securing and managing federal grants/contracts (e.g., HHS, ACL, CMS), with a proven track record of multi-million-dollar awards. Deep knowledge of federal grant lifecycle, compliance, and agency cultures. Experience in aging, health, economic security, or related social impact fields strongly preferred. Strategic thinker with ability to translate complex federal priorities into actionable revenue strategies. Exceptional writing, editing, and storytelling skills for proposals and reports. Strong financial acumen, including budget development and variance analysis. Collaborative leadership style with experience working across matrixed teams. Proficiency with grants management systems (e.g., Salesforce, Grants.gov) and data-driven decision-making. Existing relationships with federal aging/disability agencies strongly desired. Commitment to equity and addressing disparities in aging populations is strongly desired. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS Occasionally required to sit. Occasionally required to walk. Occasionally required to reach with hands and arms. Occasionally required to talk or hear. Occasionally required to bend, lift, or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. PI5df49b6f47f9-3459
12/06/2025
Full time
National Council on Aging We believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. Come join an awesome team and learn about the work we do, the people we serve, and why equitable aging matters now more than ever. At NCOA, we represent the interests of the aging population across the nation, while striving to live out our core values of equity, excellence, and innovation. This is meaningful work where we put "people first" and our employees can learn and grow, where work/life balance is prioritized, and have a flexible hybrid work schedule while being part of a dynamic, collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Manager, Federal Funding will join NCOA at a time of dynamic growth. The Manager of Federal Funding role is to lead the organization's federal revenue strategy and execution. Reporting to the CDO, this role will secure and steward NCOA's largest revenue stream by cultivating relationships with federal agencies, crafting competitive grant proposals, and aligning federal funding opportunities with organizational priorities. The ideal candidate will balance innovation with compliance, strategic, results-driven, collaborate across teams to amplify impact, and ensure federal investments advance NCOA's mission and equity goals. Positions at this level typically report to a senior director or chief and require advanced knowledge and experience as well as management capabilities. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have eight or more years of experience in their discipline and a bachelor's degree or the equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. KEY RESPONSIBILITIES Federal Funding Strategy & Growth Develop and execute a multi-year federal revenue strategy aligned with NCOA's goals. Proactively identify, assess, and prioritize federal funding opportunities (grants, contracts, cooperative agreements) from agencies including ACL, CMS, DOL, HHS, and others. Lead cross-functional teams (Programs, Policy, Finance) to align proposals with organizational priorities and community needs. Monitor federal budget trends, legislative changes, and agency priorities to anticipate risks and opportunities. Proposal Development & Submission Oversee end-to-end federal grant processes, including opportunity analysis, proposal writing, budget development, and submission. Ensure proposals reflect NCOA's evidence-based practices, equity lens, and innovation while meeting rigorous compliance standards. Collaborate with program teams to design compelling narratives, logic models, and evaluation plans. Federal Relationship Management Build and maintain strategic partnerships with federal agency staff, program officers, and key decision-makers. Position NCOA as a trusted partner through regular engagement, briefings, and thought leadership on aging-related priorities. Represent NCOA at federal meetings, conferences, and technical panels. Compliance & Stewardship Ensure adherence to federal grant regulations (e.g., Uniform Guidance), reporting deadlines, and audit requirements. Partner with Finance to monitor grant expenditures, re-budgeting, and financial reporting. Lead post-award debriefs to refine strategies and improve success rates. Cross-Functional Collaboration Work closely with the Chief Customer Officer and program leads to align federal funding with service delivery and impact goals. Advise the Policy team on funding implications of legislative priorities. Support the CDO in Board and executive-level briefings on federal revenue performance. Other responsibilities as required. COMPETENCIES AND EXPECTATIONS Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Business Acumen - Understands business implications of decisions and profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Ethics - Treats people with respect; works with integrity; upholds organizational values. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree required; master's degree in public administration, Nonprofit Management, or related field preferred. 10+ years of experience securing and managing federal grants/contracts (e.g., HHS, ACL, CMS), with a proven track record of multi-million-dollar awards. Deep knowledge of federal grant lifecycle, compliance, and agency cultures. Experience in aging, health, economic security, or related social impact fields strongly preferred. Strategic thinker with ability to translate complex federal priorities into actionable revenue strategies. Exceptional writing, editing, and storytelling skills for proposals and reports. Strong financial acumen, including budget development and variance analysis. Collaborative leadership style with experience working across matrixed teams. Proficiency with grants management systems (e.g., Salesforce, Grants.gov) and data-driven decision-making. Existing relationships with federal aging/disability agencies strongly desired. Commitment to equity and addressing disparities in aging populations is strongly desired. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS Occasionally required to sit. Occasionally required to walk. Occasionally required to reach with hands and arms. Occasionally required to talk or hear. Occasionally required to bend, lift, or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. PI5df49b6f47f9-3459
Overview The Project Director provides strategic oversight for large-scale and complex construction projects across multiple sites. The Director is responsible for operational leadership, and financial performance of assigned projects, ensuring the successful delivery of projects aligned with company goals, client expectations, and contractual requirements, and adherence to all corporate, safety, and quality standards. Primary Responsibilities Oversees large and complex projects, typically exceeding $10M per project, including new construction, repairs, and renovations. Reviews and approves scopes, budgets, estimates, and schedules across multiple projects. Produces detailed estimates for work, negotiates proposals with client, produces sub-contractor bid packages, administers and oversees field activities, produces in-house production reports and produces schedules, etc. as required to effectively manage multiple projects at once. Ensures compliance with contract terms, federal acquisition regulations (FAR), and corporate policies. Serves as the senior representative for clients, government contracting officers, and stakeholders. Negotiates contracts, manages change orders, and resolves escalated issues to maintain client trust. Establishes and monitors key performance indicators (KPIs) for schedule, cost, quality, and client satisfaction. Leads briefings, progress meetings, and strategic reviews. Oversees project budgets, ensuring accuracy in cost tracking and revenue forecasting. Collaborates with Business Managers and Accounting teams to improve profitability and operational efficiency. Supports business development efforts through proposal oversight and client engagement strategies. Drives company-wide initiatives to enhance construction delivery, safety culture, and process efficiency. Ensures consistent application of Contractor Quality Control (CQC) standards and corporate safety programs. Champions innovation and continuous improvement across project teams. Supervisory Responsibilities This position may have supervisory responsibilities for professional, technical, and labor staff. Education and Experience Bachelor's degree in construction management, engineering, or directly related field preferred; extensive experience in lieu of degree will be considered. Minimum of 10 years of progressive experience in construction management, including 5 years experience leading large-scale construction projects. Proven success managing concurrent construction projects valued at $15M-$100M+. Must have experience in contracting with Federal Government and the Department of Defense and understanding of key aspects of this contracting environment. Knowledge, Skills, and Abilities Advanced leadership and organizational management skills. Strong technical knowledge of construction methods, estimating, scheduling, and contract administration. Proficiency with Microsoft Office Suite and project management platforms (e.g., Procore, MS Project, Primavera). Proficiency with construction software is strongly preferred. Scheduling, estimating, construction accounting and CAD programs will be utilized. Excellent communication, negotiation, and interpersonal abilities. Demonstrated ability to manage risk, drive profitability, and foster a positive team culture. Ability to work effectively in diverse, multi-site environments with minimal supervision is required. Certificates, Licenses, and Registrations PMP or Certified Construction Manager (CCM) preferred. Security Clearance: Position requires U.S. Citizenship, a US Government background check and may require a US Government Secret or Top-Secret Clearance If SECRET Clearance Level is required, candidate must also: Have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. government administered Investigation Be able to maintain a US Government Secret or Top-Secret clearance Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be able to stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear. The employee must occasionally lift and or move up to 25 pounds Work Environment: General office environment. Some travel both domestically and internationally may be required based on business demands. Olgoonik is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law. PI63ecac34af11-6797
12/03/2025
Full time
Overview The Project Director provides strategic oversight for large-scale and complex construction projects across multiple sites. The Director is responsible for operational leadership, and financial performance of assigned projects, ensuring the successful delivery of projects aligned with company goals, client expectations, and contractual requirements, and adherence to all corporate, safety, and quality standards. Primary Responsibilities Oversees large and complex projects, typically exceeding $10M per project, including new construction, repairs, and renovations. Reviews and approves scopes, budgets, estimates, and schedules across multiple projects. Produces detailed estimates for work, negotiates proposals with client, produces sub-contractor bid packages, administers and oversees field activities, produces in-house production reports and produces schedules, etc. as required to effectively manage multiple projects at once. Ensures compliance with contract terms, federal acquisition regulations (FAR), and corporate policies. Serves as the senior representative for clients, government contracting officers, and stakeholders. Negotiates contracts, manages change orders, and resolves escalated issues to maintain client trust. Establishes and monitors key performance indicators (KPIs) for schedule, cost, quality, and client satisfaction. Leads briefings, progress meetings, and strategic reviews. Oversees project budgets, ensuring accuracy in cost tracking and revenue forecasting. Collaborates with Business Managers and Accounting teams to improve profitability and operational efficiency. Supports business development efforts through proposal oversight and client engagement strategies. Drives company-wide initiatives to enhance construction delivery, safety culture, and process efficiency. Ensures consistent application of Contractor Quality Control (CQC) standards and corporate safety programs. Champions innovation and continuous improvement across project teams. Supervisory Responsibilities This position may have supervisory responsibilities for professional, technical, and labor staff. Education and Experience Bachelor's degree in construction management, engineering, or directly related field preferred; extensive experience in lieu of degree will be considered. Minimum of 10 years of progressive experience in construction management, including 5 years experience leading large-scale construction projects. Proven success managing concurrent construction projects valued at $15M-$100M+. Must have experience in contracting with Federal Government and the Department of Defense and understanding of key aspects of this contracting environment. Knowledge, Skills, and Abilities Advanced leadership and organizational management skills. Strong technical knowledge of construction methods, estimating, scheduling, and contract administration. Proficiency with Microsoft Office Suite and project management platforms (e.g., Procore, MS Project, Primavera). Proficiency with construction software is strongly preferred. Scheduling, estimating, construction accounting and CAD programs will be utilized. Excellent communication, negotiation, and interpersonal abilities. Demonstrated ability to manage risk, drive profitability, and foster a positive team culture. Ability to work effectively in diverse, multi-site environments with minimal supervision is required. Certificates, Licenses, and Registrations PMP or Certified Construction Manager (CCM) preferred. Security Clearance: Position requires U.S. Citizenship, a US Government background check and may require a US Government Secret or Top-Secret Clearance If SECRET Clearance Level is required, candidate must also: Have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. government administered Investigation Be able to maintain a US Government Secret or Top-Secret clearance Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be able to stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear. The employee must occasionally lift and or move up to 25 pounds Work Environment: General office environment. Some travel both domestically and internationally may be required based on business demands. Olgoonik is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law. PI63ecac34af11-6797
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated I ntermediate level Protective Security Officer to provide armed workforce security and safety by responding to and resolving issues pertaining to access control, accident and emergency response, medical response, workplace violence, active shooter events and other security issues. Under direct supervision, uses established procedures and guidelines to perform routine to moderately complex tasks and problem resolution. Performs all duties in alignment with USAA's Security Officer Standards. We offer a work environment that requires an individual to be in the office 5 days per week. This position can be based in one of the following location: Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Understands and applies policies and procedures displaying basic knowledge on operational matters. Responds to critical incidents and takes direction on immediate actions to stop acts of violence, render first aid, and resolve issues during the response phase of Incident Management. Participates in training drills, receives feedback on response, and participates in after action reviews for emergency response situations. Monitors alarms, cameras, fire alarm systems, and access control programs along with radio traffic, dispatching officers, coordinating response actions for critical incidents and documenting activities for escalation to incident reports. Controls access for employees and visitors, creates and issues credentials, and responds to policy violations. Performs patrols of facilities/properties to prevent trespassing, theft, vandalism, parking/traffic infractions and unauthorized conduct impacting the safety of the campus. Enforces parking and traffic controls and composes incident reports. Completes duty assignments and on-the-job duty position training. Conducts post-related activities during special events and supports executive protection or law enforcement during incident response. Documents shift activities, and ensures detailed information is passed on to team members. Attends and completes all training sessions and responds to feedback from security management and the training team. Completes Defensive Tactics and Handgun training and Standards Evaluation, complies with USAA Force Continuum, issue/turn-in, storage/transportation procedures and maintains State handgun licensing. Maintains current first aid training. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma. 1 or more years of physical security, law enforcement, or military combat arms experience. Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint. Must possess valid state driver's license. Job Offer contingent on passing the MMPI evaluation. Initial and continued employment conditional upon passing USAA's Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months. What sets you apart: Ability to work 10 or 12 hour shifts: nights, weekends and holidays. Occasional overtime may be required. Experience responding to emergency incidents. Ability to respond rapidly and efficiently during emergency situations. Prior experience using security related systems. Report management system, two-way radios, visitor management systems. Demonstrated firearm proficiency. Possess current Private Protective Services Armed Guard License. Compensation range: The salary range for this position is: $ 43,680.00 - $ 65,750.00 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/02/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated I ntermediate level Protective Security Officer to provide armed workforce security and safety by responding to and resolving issues pertaining to access control, accident and emergency response, medical response, workplace violence, active shooter events and other security issues. Under direct supervision, uses established procedures and guidelines to perform routine to moderately complex tasks and problem resolution. Performs all duties in alignment with USAA's Security Officer Standards. We offer a work environment that requires an individual to be in the office 5 days per week. This position can be based in one of the following location: Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Understands and applies policies and procedures displaying basic knowledge on operational matters. Responds to critical incidents and takes direction on immediate actions to stop acts of violence, render first aid, and resolve issues during the response phase of Incident Management. Participates in training drills, receives feedback on response, and participates in after action reviews for emergency response situations. Monitors alarms, cameras, fire alarm systems, and access control programs along with radio traffic, dispatching officers, coordinating response actions for critical incidents and documenting activities for escalation to incident reports. Controls access for employees and visitors, creates and issues credentials, and responds to policy violations. Performs patrols of facilities/properties to prevent trespassing, theft, vandalism, parking/traffic infractions and unauthorized conduct impacting the safety of the campus. Enforces parking and traffic controls and composes incident reports. Completes duty assignments and on-the-job duty position training. Conducts post-related activities during special events and supports executive protection or law enforcement during incident response. Documents shift activities, and ensures detailed information is passed on to team members. Attends and completes all training sessions and responds to feedback from security management and the training team. Completes Defensive Tactics and Handgun training and Standards Evaluation, complies with USAA Force Continuum, issue/turn-in, storage/transportation procedures and maintains State handgun licensing. Maintains current first aid training. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma. 1 or more years of physical security, law enforcement, or military combat arms experience. Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint. Must possess valid state driver's license. Job Offer contingent on passing the MMPI evaluation. Initial and continued employment conditional upon passing USAA's Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months. What sets you apart: Ability to work 10 or 12 hour shifts: nights, weekends and holidays. Occasional overtime may be required. Experience responding to emergency incidents. Ability to respond rapidly and efficiently during emergency situations. Prior experience using security related systems. Report management system, two-way radios, visitor management systems. Demonstrated firearm proficiency. Possess current Private Protective Services Armed Guard License. Compensation range: The salary range for this position is: $ 43,680.00 - $ 65,750.00 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
