Dunkin' - Black River Falls
Black River Falls, Wisconsin
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.S. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.S. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Arby's - Gunnison
Gunnison, Colorado
Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you! Responsibilities: - Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness - Train and develop team members to ensure they consistently deliver exceptional service - Strictly adhere to all company policies and procedures to maintain a high standard of quality - Successfully implement strategies to drive sales and achieve financial targets - Monitor and maintain inventory levels to reduce waste and improve efficiency - Collaborate with other Shift Managers and the management team to continuously improve processes and procedures Requirements: - Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry - Proven ability to lead a team and deliver exceptional customer service - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Ability to work in a fast-paced and high-pressure environment - Flexible availability, including evenings, weekends, and holidays This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Shift Manager Compensation Range: $17 - $18.50 / hour. There is no fixed deadline to apply for this position. To apply, click the 'Apply Now' button. Heathcare benefits (HSA/STD/LTD/Life/Legal/Pet/EAP), 401k with match, Tuition reimbursement, PTO, Paid Sick Leave Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you! Responsibilities: - Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness - Train and develop team members to ensure they consistently deliver exceptional service - Strictly adhere to all company policies and procedures to maintain a high standard of quality - Successfully implement strategies to drive sales and achieve financial targets - Monitor and maintain inventory levels to reduce waste and improve efficiency - Collaborate with other Shift Managers and the management team to continuously improve processes and procedures Requirements: - Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry - Proven ability to lead a team and deliver exceptional customer service - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Ability to work in a fast-paced and high-pressure environment - Flexible availability, including evenings, weekends, and holidays This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Shift Manager Compensation Range: $17 - $18.50 / hour. There is no fixed deadline to apply for this position. To apply, click the 'Apply Now' button. Heathcare benefits (HSA/STD/LTD/Life/Legal/Pet/EAP), 401k with match, Tuition reimbursement, PTO, Paid Sick Leave Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
O'Reilly Hospitality Management LLC
Independence, Missouri
JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, communityinvolvement, & philanthropic outreach efforts.Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible!Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental LeaveGrowth Potential and Career AdvancementHotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Sales Manager Location: Hilton Garden Inn - Independence, MO Sales Manager - Exempt.pdf Essential Responsibilities: Solicit, negotiate, and generate contracted revenues from prospects that meet criteria in the hotel business plan. Employ revenue management techniques to recommend corporate rate proposals. Accurately prepare and present Requests for Proposals to ensure value for both the client and the hotel. Prospect for new contract business using multiple methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, and reader boards. Ensure all outside sales information is entered into SalesPro/Delphi. Develop, implement, and consistently update sales action plans. Manage and maintain an accurate, up-to-date contact management system. Negotiate and close contracts that align with business plan objectives, including arrival, departure, and volume patterns. Attend daily business review meetings to communicate client requirements accurately to hotel staff, approved by the Director of Sales. Coordinate and participate in target market trade shows and sales blitzes. Conduct competitive analysis and maintain competitor files to ensure strong market positioning. Maintain positive relationships with local civic groups and companies. Report to scheduled shifts on time, in compliance with professional appearance standards and company policy. Follow all company policies and procedures related to the position. Embrace OHX Experience, O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures. Perform other related duties as required. Skills & Abilities: Strong leadership, management, organizational, and communication skills. Ability to identify and resolve problems efficiently. Excellent verbal and written communication skills. Ability to deliver measurable results. Ability to work well with and motivate diverse personality types while maintaining tact and diplomacy. Strong multitasking and prioritization skills. Experience with relevant brand-specific PMS. Proficiency with Microsoft Office (Word, Excel, etc.). Professional and persuasive presentation skills for individuals and groups. Solid product and service knowledge. Ability to work independently with confidence, energy, and enthusiasm. Build and maintain sales relationships in the community through civic involvement (e.g., Chamber of Commerce, CVB activities). Strong analytical skills to measure business potential and value to the hotel. Ability to interact with all levels of customers and hotel management. Develop and maintain a strong hospitality industry network. Stay up to date on market trends and adjust strategies as needed. Promote teamwork, collaboration, and strong relationships with leadership and teams. Adaptable to change and able to foster an environment that supports change. Ability to work under pressure and meet deadlines. Education & Experience: Bachelor's or associate degree preferred (Hospitality Management strongly preferred) or equivalent experience. 1-2 years of prior sales experience; hospitality industry experience preferred. Valid driver's license and proof of current vehicle insurance required. Reliable transportation for regional travel, with ability to travel by vehicle or air to various locations and conferences. Hours: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays. Physical Requirements of the Position: Light Work: Exerting up to 40 lbs. occasionally (up to 1/3 of the time), up to 20 lbs. frequently (1/3-2/3 of the time), and/or a negligible amount of force constantly (2/3 or more of the time). Requires walking or standing to a significant degree. May be required to lift over 40 lbs. on occasion. Physical Activity of the Position: Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion. This is a safety-sensitive position and may be subject to additional safety requirements. Environmental Conditions: General interior office environment. Minimal distractions, primarily from phones and occasional interruptions. Protection from weather conditions but not necessarily from temperature changes. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications PId51e5-
JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, communityinvolvement, & philanthropic outreach efforts.Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible!Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental LeaveGrowth Potential and Career AdvancementHotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Sales Manager Location: Hilton Garden Inn - Independence, MO Sales Manager - Exempt.pdf Essential Responsibilities: Solicit, negotiate, and generate contracted revenues from prospects that meet criteria in the hotel business plan. Employ revenue management techniques to recommend corporate rate proposals. Accurately prepare and present Requests for Proposals to ensure value for both the client and the hotel. Prospect for new contract business using multiple methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, and reader boards. Ensure all outside sales information is entered into SalesPro/Delphi. Develop, implement, and consistently update sales action plans. Manage and maintain an accurate, up-to-date contact management system. Negotiate and close contracts that align with business plan objectives, including arrival, departure, and volume patterns. Attend daily business review meetings to communicate client requirements accurately to hotel staff, approved by the Director of Sales. Coordinate and participate in target market trade shows and sales blitzes. Conduct competitive analysis and maintain competitor files to ensure strong market positioning. Maintain positive relationships with local civic groups and companies. Report to scheduled shifts on time, in compliance with professional appearance standards and company policy. Follow all company policies and procedures related to the position. Embrace OHX Experience, O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures. Perform other related duties as required. Skills & Abilities: Strong leadership, management, organizational, and communication skills. Ability to identify and resolve problems efficiently. Excellent verbal and written communication skills. Ability to deliver measurable results. Ability to work well with and motivate diverse personality types while maintaining tact and diplomacy. Strong multitasking and prioritization skills. Experience with relevant brand-specific PMS. Proficiency with Microsoft Office (Word, Excel, etc.). Professional and persuasive presentation skills for individuals and groups. Solid product and service knowledge. Ability to work independently with confidence, energy, and enthusiasm. Build and maintain sales relationships in the community through civic involvement (e.g., Chamber of Commerce, CVB activities). Strong analytical skills to measure business potential and value to the hotel. Ability to interact with all levels of customers and hotel management. Develop and maintain a strong hospitality industry network. Stay up to date on market trends and adjust strategies as needed. Promote teamwork, collaboration, and strong relationships with leadership and teams. Adaptable to change and able to foster an environment that supports change. Ability to work under pressure and meet deadlines. Education & Experience: Bachelor's or associate degree preferred (Hospitality Management strongly preferred) or equivalent experience. 1-2 years of prior sales experience; hospitality industry experience preferred. Valid driver's license and proof of current vehicle insurance required. Reliable transportation for regional travel, with ability to travel by vehicle or air to various locations and conferences. Hours: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays. Physical Requirements of the Position: Light Work: Exerting up to 40 lbs. occasionally (up to 1/3 of the time), up to 20 lbs. frequently (1/3-2/3 of the time), and/or a negligible amount of force constantly (2/3 or more of the time). Requires walking or standing to a significant degree. May be required to lift over 40 lbs. on occasion. Physical Activity of the Position: Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion. This is a safety-sensitive position and may be subject to additional safety requirements. Environmental Conditions: General interior office environment. Minimal distractions, primarily from phones and occasional interruptions. Protection from weather conditions but not necessarily from temperature changes. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications PId51e5-
Fresh Baguette
Washington, Washington DC
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. Multi-Unit General Manager Fresh Baguette - DMV Area Fresh Baguette is a fast-growing artisanal bakery founded in 2013 in Bethesda, MD. Inspired by French bakeries, we craft fresh, made-from-scratch organic breads, pastries, sweets, and croissants every day, serving guests in seven retail locations, two production bakeries, and through our wholesale partners. Our mission is to create unique moments of indulgence that delight every sense, combining authentic quality with a warm, modern atmosphere. About the Role We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success. What We Offer A leadership role in a growing, values-driven company. Competitive compensation package: $85,000-$115,000 per year, including bonus. Paid Time Off to rest and recharge. Health & Dental Insurance (eligible after 90 days). 401(k) with Company Match to invest in your future. Monthly Wellness Reimbursement to support your well-being. 40% Employee Discount on all Fresh Baguette products. Free Lunch during shifts. Anniversary Gift Card to celebrate your milestones. Opportunities for professional growth and advancement. A collaborative, supportive team culture where your impact is visible every day. Key Responsibilities 1. Ownership & Accountability They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team. Take full responsibility for the bakery's overall performance, including sales, profitability, customer satisfaction, and team culture. Proactively identify and resolve challenges, ensuring smooth day-to-day operations. Maintain a clean, safe, and organized environment that reflects Fresh Baguette's standards of excellence. 2. People Leadership & Development They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them. Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers. Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities. Build strong team bonds by fostering respect, collaboration, and care among all employees. 3. Business Mindset & Operational Excellence They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attention to details, track KPIs, and always look for ways to improve processes, quality, and profitability. Drive sales growth through local marketing initiatives, community engagement, and business development opportunities. Monitor and analyze key performance indicators (KPIs), making data-driven decisions to drive growth. Optimize labor, inventory, and production planning to minimize waste and maximize output. Uphold Fresh Baguette's standards for product quality, consistency, and presentation. Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement. 4. Adaptability & Autonomy They thrive in change and can work independently without constant direction. They collaborate effectively at a distance, adjust quickly to new circumstances, and lead their team with resilience. Their curiosity and flexibility make them quick learners who adapt their approach as the business evolves. Lead daily bakery operations on the floor, ensuring smooth coordination between front-of-house and back-of-house teams. Adjust quickly to new circumstances, from customer needs to operational challenges. Take initiative and lead independently while maintaining strong communication with central leadership. Encourage agility and problem-solving within the team. 5. Service Orientation & Charismatic Presence They love to serve others and create a welcoming atmosphere. With a natural smile and genuine warmth, they make customers and team members feel valued. Their charisma spreads enthusiasm and energy, inspiring people to enjoy the bakery experience and rally around shared goals. They view every interaction as a chance to delight, connect, and strengthen relationships. Lead by example on the bakery floor-welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence. Set the tone for a service culture where every team member delights guests and builds loyalty. Ensure that customer interactions reflect the values of hospitality, friendliness, and care. Qualifications 4+ years of management experience in hospitality, food service, or retail. Proven ability to lead and develop teams in a fast-paced, customer-facing environment. Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.). Knowledge of food safety standards and a commitment to maintaining compliance. Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers. Hands-on leadership style-comfortable jumping in to bake, prepare sandwiches, or serve guests when needed. High adaptability, resilience, and a proactive approach to problem solving. Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a retail environment. Reliable vehicle and valid driver's license to allow regular travel between locations Fluent in English Restaurant type: Bakery Café Coffee shop Available Monday to Friday & Weekends Work Location: Multiple retail locations across Washington DC, Maryland, and Virginia Learn more about us at PIb81bcfed5-
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. Multi-Unit General Manager Fresh Baguette - DMV Area Fresh Baguette is a fast-growing artisanal bakery founded in 2013 in Bethesda, MD. Inspired by French bakeries, we craft fresh, made-from-scratch organic breads, pastries, sweets, and croissants every day, serving guests in seven retail locations, two production bakeries, and through our wholesale partners. Our mission is to create unique moments of indulgence that delight every sense, combining authentic quality with a warm, modern atmosphere. About the Role We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success. What We Offer A leadership role in a growing, values-driven company. Competitive compensation package: $85,000-$115,000 per year, including bonus. Paid Time Off to rest and recharge. Health & Dental Insurance (eligible after 90 days). 401(k) with Company Match to invest in your future. Monthly Wellness Reimbursement to support your well-being. 40% Employee Discount on all Fresh Baguette products. Free Lunch during shifts. Anniversary Gift Card to celebrate your milestones. Opportunities for professional growth and advancement. A collaborative, supportive team culture where your impact is visible every day. Key Responsibilities 1. Ownership & Accountability They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team. Take full responsibility for the bakery's overall performance, including sales, profitability, customer satisfaction, and team culture. Proactively identify and resolve challenges, ensuring smooth day-to-day operations. Maintain a clean, safe, and organized environment that reflects Fresh Baguette's standards of excellence. 2. People Leadership & Development They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them. Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers. Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities. Build strong team bonds by fostering respect, collaboration, and care among all employees. 3. Business Mindset & Operational Excellence They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attention to details, track KPIs, and always look for ways to improve processes, quality, and profitability. Drive sales growth through local marketing initiatives, community engagement, and business development opportunities. Monitor and analyze key performance indicators (KPIs), making data-driven decisions to drive growth. Optimize labor, inventory, and production planning to minimize waste and maximize output. Uphold Fresh Baguette's standards for product quality, consistency, and presentation. Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement. 4. Adaptability & Autonomy They thrive in change and can work independently without constant direction. They collaborate effectively at a distance, adjust quickly to new circumstances, and lead their team with resilience. Their curiosity and flexibility make them quick learners who adapt their approach as the business evolves. Lead daily bakery operations on the floor, ensuring smooth coordination between front-of-house and back-of-house teams. Adjust quickly to new circumstances, from customer needs to operational challenges. Take initiative and lead independently while maintaining strong communication with central leadership. Encourage agility and problem-solving within the team. 5. Service Orientation & Charismatic Presence They love to serve others and create a welcoming atmosphere. With a natural smile and genuine warmth, they make customers and team members feel valued. Their charisma spreads enthusiasm and energy, inspiring people to enjoy the bakery experience and rally around shared goals. They view every interaction as a chance to delight, connect, and strengthen relationships. Lead by example on the bakery floor-welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence. Set the tone for a service culture where every team member delights guests and builds loyalty. Ensure that customer interactions reflect the values of hospitality, friendliness, and care. Qualifications 4+ years of management experience in hospitality, food service, or retail. Proven ability to lead and develop teams in a fast-paced, customer-facing environment. Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.). Knowledge of food safety standards and a commitment to maintaining compliance. Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers. Hands-on leadership style-comfortable jumping in to bake, prepare sandwiches, or serve guests when needed. High adaptability, resilience, and a proactive approach to problem solving. Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a retail environment. Reliable vehicle and valid driver's license to allow regular travel between locations Fluent in English Restaurant type: Bakery Café Coffee shop Available Monday to Friday & Weekends Work Location: Multiple retail locations across Washington DC, Maryland, and Virginia Learn more about us at PIb81bcfed5-