A Director of Group Sales with Signia by Hilton San Jose is responsible for leading a dynamic team of sellers and maximizing the group revenues of an asset on a consistent basis. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotels annual group rooms and group banquets budget and crossover targets. As the Director of Group Sales, you will be responsible for overseeing commercial strategies for your group sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to group rooms and group banquets sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms and group banquets. Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of group sales opportunities and achieve positive group market share. Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and group pricing targets established. Understand and contribute to the maximization of profits in line with GOP and EBITDA targets. Operate within departmental expense budget and forecasts In collaboration with hotels commercial leaders, contribute to the development of knowledge of all competitors and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members. In collaboration with DOSM, contribute to the commercial strategy plan pertaining to banquet and group sales, socialize and amend plan on a consistent basis. Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all group sales roles. Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans. Conduct performance reviews for all direct reports and provide feedback for dotted line reports including but not limited to: Group Sales Administrative Team Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Will carry a Verticle Market sales goal, market TBD Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans). Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners. High level of engagement with customers including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $140-160K and is based on applicable experience and location
12/10/2025
Full time
A Director of Group Sales with Signia by Hilton San Jose is responsible for leading a dynamic team of sellers and maximizing the group revenues of an asset on a consistent basis. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotels annual group rooms and group banquets budget and crossover targets. As the Director of Group Sales, you will be responsible for overseeing commercial strategies for your group sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to group rooms and group banquets sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms and group banquets. Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of group sales opportunities and achieve positive group market share. Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and group pricing targets established. Understand and contribute to the maximization of profits in line with GOP and EBITDA targets. Operate within departmental expense budget and forecasts In collaboration with hotels commercial leaders, contribute to the development of knowledge of all competitors and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members. In collaboration with DOSM, contribute to the commercial strategy plan pertaining to banquet and group sales, socialize and amend plan on a consistent basis. Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all group sales roles. Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans. Conduct performance reviews for all direct reports and provide feedback for dotted line reports including but not limited to: Group Sales Administrative Team Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Will carry a Verticle Market sales goal, market TBD Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans). Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners. High level of engagement with customers including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $140-160K and is based on applicable experience and location
Description: Who We Are : FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position : The Territory Sales Manager is responsible for driving the growth of FFB Bank's merchant services by acquiring new business and supporting existing clients. This role combines proactive territory development with close collaboration across bank departments to generate qualified referrals. As a subject matter expert in merchant services, the Territory Sales Manager provides consultative guidance and ongoing support to ensure a high level of client satisfaction. This is a high-impact role with strong growth potential in a performance-driven environment. This position offers a market-competitive base salary, complemented by a structured ramp-up bonus designed to reward early performance and accelerate long-term success. Additional compensation includes one-time payouts, quarterly bonuses, and profit share, with clear opportunities for career growth based on performance Essential Duties: Generates new leads through outbound calls, emails, networking, and in-person meetings. Builds and maintains strong relationships with prospective and existing clients to drive long-term business. Utilizes CRM tools (e.g., IRIS CRM, Salesforce, HubSpot) to manage pipeline and client interactions. Prepares proposals and performs sales presentations and product training at client locations. Prepares client implementation documents. Prepares and maintains client files. Performs follow up with Merchant Services referrals from bank employees. Provides telephone support and acts as primary customer service contact for Merchant Services customers to assist with general account inquiries, technical support, billing, and any other special requests. Monitors portfolio reports (low volume, no activity, inventory record). Acts as liaison to branch staff with qualifying Merchant services prospects and joins them in sales activities to generate new business (call blocks, outbound visits, Bank huddles). Performs pricing review of regional competitors, maintains prospect database and monthly sales reports tracking on-going activity. Performs periodic portfolio reviews to identify revenue opportunities. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 75% including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation. Requirements: Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related). Minimum 3-5 years of related experience in banking, merchant services sales, or relevant industry required. Demonstrated ability to cross-sell and explain all products and services with confidence and authority. Knowledge of commercial banking products and services as well as strong understanding of federal compliance regulations preferred. Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution. Experience with CRM's and Payment Gateways preferred. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Experience with digital onboarding tools or virtual sales platforms. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. Capable of managing multiple priorities and meeting deadlines in a dynamic environment. Ability to work independently with minimal supervision and as part of a team. Proven ability to adapt to changing priorities and procedures. Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities. Compensation details: 0 Yearly Salary PI2c5e5f4ada8e-6404
12/10/2025
Full time
Description: Who We Are : FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position : The Territory Sales Manager is responsible for driving the growth of FFB Bank's merchant services by acquiring new business and supporting existing clients. This role combines proactive territory development with close collaboration across bank departments to generate qualified referrals. As a subject matter expert in merchant services, the Territory Sales Manager provides consultative guidance and ongoing support to ensure a high level of client satisfaction. This is a high-impact role with strong growth potential in a performance-driven environment. This position offers a market-competitive base salary, complemented by a structured ramp-up bonus designed to reward early performance and accelerate long-term success. Additional compensation includes one-time payouts, quarterly bonuses, and profit share, with clear opportunities for career growth based on performance Essential Duties: Generates new leads through outbound calls, emails, networking, and in-person meetings. Builds and maintains strong relationships with prospective and existing clients to drive long-term business. Utilizes CRM tools (e.g., IRIS CRM, Salesforce, HubSpot) to manage pipeline and client interactions. Prepares proposals and performs sales presentations and product training at client locations. Prepares client implementation documents. Prepares and maintains client files. Performs follow up with Merchant Services referrals from bank employees. Provides telephone support and acts as primary customer service contact for Merchant Services customers to assist with general account inquiries, technical support, billing, and any other special requests. Monitors portfolio reports (low volume, no activity, inventory record). Acts as liaison to branch staff with qualifying Merchant services prospects and joins them in sales activities to generate new business (call blocks, outbound visits, Bank huddles). Performs pricing review of regional competitors, maintains prospect database and monthly sales reports tracking on-going activity. Performs periodic portfolio reviews to identify revenue opportunities. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 75% including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation. Requirements: Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related). Minimum 3-5 years of related experience in banking, merchant services sales, or relevant industry required. Demonstrated ability to cross-sell and explain all products and services with confidence and authority. Knowledge of commercial banking products and services as well as strong understanding of federal compliance regulations preferred. Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution. Experience with CRM's and Payment Gateways preferred. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Experience with digital onboarding tools or virtual sales platforms. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. Capable of managing multiple priorities and meeting deadlines in a dynamic environment. Ability to work independently with minimal supervision and as part of a team. Proven ability to adapt to changing priorities and procedures. Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities. Compensation details: 0 Yearly Salary PI2c5e5f4ada8e-6404
Description: Who We Are : FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position : The Territory Sales Manager is responsible for driving the growth of FFB Bank's merchant services by acquiring new business and supporting existing clients. This role combines proactive territory development with close collaboration across bank departments to generate qualified referrals. As a subject matter expert in merchant services, the Territory Sales Manager provides consultative guidance and ongoing support to ensure a high level of client satisfaction. This is a high-impact role with strong growth potential in a performance-driven environment. This position offers a market-competitive base salary, complemented by a structured ramp-up bonus designed to reward early performance and accelerate long-term success. Additional compensation includes one-time payouts, quarterly bonuses, and profit share, with clear opportunities for career growth based on performance Essential Duties: Generates new leads through outbound calls, emails, networking, and in-person meetings. Builds and maintains strong relationships with prospective and existing clients to drive long-term business. Utilizes CRM tools (e.g., IRIS CRM, Salesforce, HubSpot) to manage pipeline and client interactions. Prepares proposals and performs sales presentations and product training at client locations. Prepares client implementation documents. Prepares and maintains client files. Performs follow up with Merchant Services referrals from bank employees. Provides telephone support and acts as primary customer service contact for Merchant Services customers to assist with general account inquiries, technical support, billing, and any other special requests. Monitors portfolio reports (low volume, no activity, inventory record). Acts as liaison to branch staff with qualifying Merchant services prospects and joins them in sales activities to generate new business (call blocks, outbound visits, Bank huddles). Performs pricing review of regional competitors, maintains prospect database and monthly sales reports tracking on-going activity. Performs periodic portfolio reviews to identify revenue opportunities. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 75% including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation. Requirements: Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related). Minimum 3-5 years of related experience in banking, merchant services sales, or relevant industry required. Demonstrated ability to cross-sell and explain all products and services with confidence and authority. Knowledge of commercial banking products and services as well as strong understanding of federal compliance regulations preferred. Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution. Experience with CRM's and Payment Gateways preferred. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Experience with digital onboarding tools or virtual sales platforms. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. Capable of managing multiple priorities and meeting deadlines in a dynamic environment. Ability to work independently with minimal supervision and as part of a team. Proven ability to adapt to changing priorities and procedures. Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities. Compensation details: 0 Yearly Salary PI4ef0bc0a2d3b-6386
12/10/2025
Full time
Description: Who We Are : FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position : The Territory Sales Manager is responsible for driving the growth of FFB Bank's merchant services by acquiring new business and supporting existing clients. This role combines proactive territory development with close collaboration across bank departments to generate qualified referrals. As a subject matter expert in merchant services, the Territory Sales Manager provides consultative guidance and ongoing support to ensure a high level of client satisfaction. This is a high-impact role with strong growth potential in a performance-driven environment. This position offers a market-competitive base salary, complemented by a structured ramp-up bonus designed to reward early performance and accelerate long-term success. Additional compensation includes one-time payouts, quarterly bonuses, and profit share, with clear opportunities for career growth based on performance Essential Duties: Generates new leads through outbound calls, emails, networking, and in-person meetings. Builds and maintains strong relationships with prospective and existing clients to drive long-term business. Utilizes CRM tools (e.g., IRIS CRM, Salesforce, HubSpot) to manage pipeline and client interactions. Prepares proposals and performs sales presentations and product training at client locations. Prepares client implementation documents. Prepares and maintains client files. Performs follow up with Merchant Services referrals from bank employees. Provides telephone support and acts as primary customer service contact for Merchant Services customers to assist with general account inquiries, technical support, billing, and any other special requests. Monitors portfolio reports (low volume, no activity, inventory record). Acts as liaison to branch staff with qualifying Merchant services prospects and joins them in sales activities to generate new business (call blocks, outbound visits, Bank huddles). Performs pricing review of regional competitors, maintains prospect database and monthly sales reports tracking on-going activity. Performs periodic portfolio reviews to identify revenue opportunities. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 75% including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation. Requirements: Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related). Minimum 3-5 years of related experience in banking, merchant services sales, or relevant industry required. Demonstrated ability to cross-sell and explain all products and services with confidence and authority. Knowledge of commercial banking products and services as well as strong understanding of federal compliance regulations preferred. Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution. Experience with CRM's and Payment Gateways preferred. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Experience with digital onboarding tools or virtual sales platforms. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. Capable of managing multiple priorities and meeting deadlines in a dynamic environment. Ability to work independently with minimal supervision and as part of a team. Proven ability to adapt to changing priorities and procedures. Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities. Compensation details: 0 Yearly Salary PI4ef0bc0a2d3b-6386
The beautiful Hilton Minneapolis is seeking an Assistant Director of Sales! This is a fantastic opportunity to join one of the only Hilton-managed corporate properties in Minnesota and work closely with an exceptional Director of Sales. The Assistant Director of Sales will manage the Southeast Market (DC, VA, MD) for groups of 201+ on peak and oversee two Group Sales Managers, driving revenue and building strong client relationships. What will I be doing? The primary responsibilities of this position are to support the group sales team at your hotel/complex and support and participate in business strategies that are creative, dynamic and impactful towards achieving your hotels annual budget and crossover targets. As an Assistant Director of Sales, you will individually own and manage a key vertical market for your hotel as well as contribute leadership support to the commercial strategies for the sales team. One of your goals is to support the performance improvement of the sales team by helping them connect strategy and business processes. Business processes should be executed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to support the deployment, team composition, and support the team's activities that are a "predictive and prescriptive" approach to drive performance. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leader's expectations. Adapt to a changing market. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through expert story telling with prospective and existing customers based on their individual needs. Clear understanding of the competitive marketplace and the current state of the industry within the hotels geographic market. Leadership: Lead segments of daily and weekly business review and sales strategy meetings In collaboration with DOSM/DOS, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis. Contribute to the development of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Lead enterprise and hotel level sales initiatives i.e., America's Week of Engagement, Global Week of Engagement, Sales Accelerators, Team Member Appreciation Week, etc. Support sales team members' activities while they are absent or are remotely based Contribute feedback to performance reviews for all sales managers and sales support Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Years of Experience:3+ years of hotel sales experience Experience working in sales within a 301+ hotel It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Leadership experience BIG Box hotel sales experience and SE, DC, VA, MD experience Proficiency in Delphi FDC The salary range for this role is between $95,000-$110,000 which may be determined by applicable and specialized experience and location. The Benefits- Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Complimentary team member lunch daily Health insurance Quarterly bonus potential Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Please note, benefits may vary depending on the classification and union status of the position.
12/10/2025
Full time
The beautiful Hilton Minneapolis is seeking an Assistant Director of Sales! This is a fantastic opportunity to join one of the only Hilton-managed corporate properties in Minnesota and work closely with an exceptional Director of Sales. The Assistant Director of Sales will manage the Southeast Market (DC, VA, MD) for groups of 201+ on peak and oversee two Group Sales Managers, driving revenue and building strong client relationships. What will I be doing? The primary responsibilities of this position are to support the group sales team at your hotel/complex and support and participate in business strategies that are creative, dynamic and impactful towards achieving your hotels annual budget and crossover targets. As an Assistant Director of Sales, you will individually own and manage a key vertical market for your hotel as well as contribute leadership support to the commercial strategies for the sales team. One of your goals is to support the performance improvement of the sales team by helping them connect strategy and business processes. Business processes should be executed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to support the deployment, team composition, and support the team's activities that are a "predictive and prescriptive" approach to drive performance. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leader's expectations. Adapt to a changing market. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through expert story telling with prospective and existing customers based on their individual needs. Clear understanding of the competitive marketplace and the current state of the industry within the hotels geographic market. Leadership: Lead segments of daily and weekly business review and sales strategy meetings In collaboration with DOSM/DOS, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis. Contribute to the development of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Lead enterprise and hotel level sales initiatives i.e., America's Week of Engagement, Global Week of Engagement, Sales Accelerators, Team Member Appreciation Week, etc. Support sales team members' activities while they are absent or are remotely based Contribute feedback to performance reviews for all sales managers and sales support Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Years of Experience:3+ years of hotel sales experience Experience working in sales within a 301+ hotel It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Leadership experience BIG Box hotel sales experience and SE, DC, VA, MD experience Proficiency in Delphi FDC The salary range for this role is between $95,000-$110,000 which may be determined by applicable and specialized experience and location. The Benefits- Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Complimentary team member lunch daily Health insurance Quarterly bonus potential Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Please note, benefits may vary depending on the classification and union status of the position.
A Director of Sales, Group with Waldorf Astoria Monarch Beach is responsible for leading a dynamic team of sellers and maximizing the group revenues of an asset on a consistent basis. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotels annual group rooms and group banquets budget and crossover targets. As the Director of Group Sales, you will be responsible for overseeing commercial strategies for your group sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to group rooms and group banquets sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms and group banquets. Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of group sales opportunities and achieve positive group market share. Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and group pricing targets established. Understand and contribute to the maximization of profits in line with GOP and EBITDA targets. Operate within departmental expense budget and forecasts In collaboration with hotels commercial leaders, contribute to the development of knowledge of all competitors and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members. In collaboration with DOSM, contribute to the commercial strategy plan pertaining to group sales, socialize and amend plan on a consistent basis. Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all group sales roles. Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans. Conduct performance reviews for all direct reports and provide feedback for dotted line reports including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Contract/PERM Sales Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans). Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners. High level of engagement with customers including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $190-225K and is based on applicable experience and location.
12/10/2025
Full time
A Director of Sales, Group with Waldorf Astoria Monarch Beach is responsible for leading a dynamic team of sellers and maximizing the group revenues of an asset on a consistent basis. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to lead the group sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotels annual group rooms and group banquets budget and crossover targets. As the Director of Group Sales, you will be responsible for overseeing commercial strategies for your group sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance. In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to group rooms and group banquets sales. Strategy: Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms and group banquets. Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of group sales opportunities and achieve positive group market share. Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and group pricing targets established. Understand and contribute to the maximization of profits in line with GOP and EBITDA targets. Operate within departmental expense budget and forecasts In collaboration with hotels commercial leaders, contribute to the development of knowledge of all competitors and market activity Leadership: Lead daily and weekly business review and sales strategy meetings Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members. In collaboration with DOSM, contribute to the commercial strategy plan pertaining to group sales, socialize and amend plan on a consistent basis. Development and oversight of hotel's sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all group sales roles. Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans. Conduct performance reviews for all direct reports and provide feedback for dotted line reports including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Contract/PERM Sales Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans). Liaise with Hilton Worldwide Sales towards demand and conversion generation Build strong relationships with CVB and 3rd party travel partners. High level of engagement with customers including: Support of team's site visits and pre-convention meetings Support of sales managers sales travel into market What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan development. Ability to speak multiple languages Multiple Brand experience Proficiency in Delphi FDC preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $190-225K and is based on applicable experience and location.
Description: Who We Are: FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position: The Treasury Relationship Manager is responsible for developing new and existing deposit relationships for the Southern California market of small to medium-sized businesses and business professionals. In addition, this person is responsible for attaining established individual, department, and Bank goals through active participation in sales management and other bank programs. This position will provide a superior level of customer relations and service, ensuring compliance with Bank policies and procedures. Essential Duties: Generates new leads through outbound calls, emails, networking, and in-person meetings. Builds and maintains strong relationships with prospective and existing clients to drive long-term business. Uses CRM systems to track interactions, update customer records, and manage pipeline activity. Drives Depository and Treasury Management growth opportunities by building and maintaining a portfolio of small to medium-sized businesses, utilizing a consultative approach to selling Treasury Management products. Demonstrates depth of product knowledge across Treasury Management systems and platforms. Maintains strong knowledge of risk management and regulatory compliance. Reinforces the application of superior customer service by example along with appropriate follow-through with involved customers and staff. Engages in business development activities and solicitation of new business prospects in the Southern California; participates in community affairs, business and service organizations, including public speaking; and actively promotes a positive sales environment through education on the Bank's products and services. Meets with customers to assess needs, recommend appropriate Bank services, and resolve issues; monitors significant changes in existing customer status; assists in organizing departmental resources for optimal performance; and reviews marketing strategies in alignment with departmental and Bank goals, recommending adjustments as needed. Cross selling other Bank products and services, referring customers to appropriate staff as indicated. Assists in the assurance of audit compliance and procedure quality control for the department and recommend and initiates corrective actions to the Business Development Manager. Contributes to the overall profitability of the Bank; assists in the implementation of cost controls, income generation, and department marketing efforts. Assists other officers in resolving inquiries and providing support; participate in various internal committees assigned by senior management. Ensures implementation and compliance to meet security precautions and protect customer deposits, bank assets and staff. Participates in the day-to-day operations for the department as directed, review and act on daily reports. Maintains an advanced knowledge of financial industry status and trends. Responds to inquiries or refers inquiries to the appropriate department or person and exhibits the necessary follow-through with customers and/or staff involved. Provides supervision and support to all areas of the department where service or assistance is needed. Assists in implementing cost controls for the department and monitoring expenses to ensure compliance with budget. Consistently apply superior decision-making techniques pertaining to inquiries, approvals, and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development. Assumes responsibility for special projects; gather data and prepare reports for Senior Management, audit, and other personnel. Solves and answers complex customer transactions, problems, or inquiries. Operates computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority. Answer questions and directs callers to proper Bank personnel. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 75% including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation. Requirements: Must reside in Southern California and established in the market. Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related). Minimum 6-10 years of experience in commercial banking, with at least 3-5 years in a business development or sales role required. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Demonstrated ability to cross-sell and explain all products and services with confidence and authority. Knowledge of commercial banking products and services as well as strong understanding of federal compliance regulations required. Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities . click apply for full job details
12/10/2025
Full time
Description: Who We Are: FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position: The Treasury Relationship Manager is responsible for developing new and existing deposit relationships for the Southern California market of small to medium-sized businesses and business professionals. In addition, this person is responsible for attaining established individual, department, and Bank goals through active participation in sales management and other bank programs. This position will provide a superior level of customer relations and service, ensuring compliance with Bank policies and procedures. Essential Duties: Generates new leads through outbound calls, emails, networking, and in-person meetings. Builds and maintains strong relationships with prospective and existing clients to drive long-term business. Uses CRM systems to track interactions, update customer records, and manage pipeline activity. Drives Depository and Treasury Management growth opportunities by building and maintaining a portfolio of small to medium-sized businesses, utilizing a consultative approach to selling Treasury Management products. Demonstrates depth of product knowledge across Treasury Management systems and platforms. Maintains strong knowledge of risk management and regulatory compliance. Reinforces the application of superior customer service by example along with appropriate follow-through with involved customers and staff. Engages in business development activities and solicitation of new business prospects in the Southern California; participates in community affairs, business and service organizations, including public speaking; and actively promotes a positive sales environment through education on the Bank's products and services. Meets with customers to assess needs, recommend appropriate Bank services, and resolve issues; monitors significant changes in existing customer status; assists in organizing departmental resources for optimal performance; and reviews marketing strategies in alignment with departmental and Bank goals, recommending adjustments as needed. Cross selling other Bank products and services, referring customers to appropriate staff as indicated. Assists in the assurance of audit compliance and procedure quality control for the department and recommend and initiates corrective actions to the Business Development Manager. Contributes to the overall profitability of the Bank; assists in the implementation of cost controls, income generation, and department marketing efforts. Assists other officers in resolving inquiries and providing support; participate in various internal committees assigned by senior management. Ensures implementation and compliance to meet security precautions and protect customer deposits, bank assets and staff. Participates in the day-to-day operations for the department as directed, review and act on daily reports. Maintains an advanced knowledge of financial industry status and trends. Responds to inquiries or refers inquiries to the appropriate department or person and exhibits the necessary follow-through with customers and/or staff involved. Provides supervision and support to all areas of the department where service or assistance is needed. Assists in implementing cost controls for the department and monitoring expenses to ensure compliance with budget. Consistently apply superior decision-making techniques pertaining to inquiries, approvals, and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development. Assumes responsibility for special projects; gather data and prepare reports for Senior Management, audit, and other personnel. Solves and answers complex customer transactions, problems, or inquiries. Operates computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority. Answer questions and directs callers to proper Bank personnel. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 75% including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation. Requirements: Must reside in Southern California and established in the market. Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related). Minimum 6-10 years of experience in commercial banking, with at least 3-5 years in a business development or sales role required. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Demonstrated ability to cross-sell and explain all products and services with confidence and authority. Knowledge of commercial banking products and services as well as strong understanding of federal compliance regulations required. Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities . click apply for full job details
Property Manager (Tax Credit experience preferred) WSH Management is seeking a highly motivated Resident Manager to oversee the day-to-day operations of a 58-unit LIHTC/PSH community in Santa Ana, CA. This is an excellent opportunity to manage a multi-family community focused on delivering quality housing to residents. The Resident Manager is responsible for the day-to-day management of community policies, payables, and preparing the annual budget. Additionally, ensure the property is rented to the fullest capacity and lost rent is minimized. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. What we offer: Salary: $27.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Two Bedroom Apartment included to live onsite Financial Demonstrate ability to understand financial goals, operate assets in owners' best interest in accordance with Policies & Procedures Manual. Maintain accurate records of all community transactions and submit on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Daily review of property Yardi dashboard. Review all vacant and available units to ensure timely move-ins. Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner. Generate necessary legal action documents and process in accordance with Landlord/Tenant Laws, Fair Housing Laws, and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billings, vendor relations, and certificates of insurance. Ensure that invoices are accurately processed for approval and payment by Corporate offices, manage petty cash and all funds. Leasing Ensure property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy and move-in. Utilize marketing strategies to secure prospective residents. Confirm that leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather information about market competition in the area and file. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Represent the company in a professional manner at all times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly and efficient workflow. Working knowledge of California landlord/tenant laws and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input into software systems accurately and on a timely basis. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis. Ensure compliance with all applicable affordable housing programs. Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc., within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention Conduct quarterly Resident Meetings. Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management. Participate in resident social service programs and/or coordinate resident activities programs. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). Consistently implement policies of the community. Daily review of all emails and respond as necessary within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership. Plan weekly/daily brief meetings with staff to review schedules, work order status, and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Administer action plans consistently and on a timely basis with performance problems. Document appropriately, communicate situation to supervisor, Human Resources Director, and terminate properly when necessary. Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours. Assure quality and quantity of market-ready apartments. Ensure that models and market-ready apartments are walked daily and communicate any service-related needs to maintenance. Ensure that service request procedures are followed, recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow-up. Safety Learn and ensure compliance with all company, local, state, and federal safety rules. Ensure that unsafe conditions are corrected in a timely manner. Direct staff to follow a "safety first" principle. Abilities Ability to make decisions, meet targets, and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to detail in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results, and ability to remain true to the company s brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Effectively convey ideas, images, and goals to a diverse group of personalities. Possess a positive attitude, keep calm, and smile under all circumstances. Property Manager Qualifications/Preferred Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). Will consider 3 years of an Assistant Manager to a comparable community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience preffered. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver s license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). About Us: Join a Team That Makes a Difference WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing . click apply for full job details
12/10/2025
Full time
Property Manager (Tax Credit experience preferred) WSH Management is seeking a highly motivated Resident Manager to oversee the day-to-day operations of a 58-unit LIHTC/PSH community in Santa Ana, CA. This is an excellent opportunity to manage a multi-family community focused on delivering quality housing to residents. The Resident Manager is responsible for the day-to-day management of community policies, payables, and preparing the annual budget. Additionally, ensure the property is rented to the fullest capacity and lost rent is minimized. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. What we offer: Salary: $27.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Two Bedroom Apartment included to live onsite Financial Demonstrate ability to understand financial goals, operate assets in owners' best interest in accordance with Policies & Procedures Manual. Maintain accurate records of all community transactions and submit on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Daily review of property Yardi dashboard. Review all vacant and available units to ensure timely move-ins. Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner. Generate necessary legal action documents and process in accordance with Landlord/Tenant Laws, Fair Housing Laws, and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billings, vendor relations, and certificates of insurance. Ensure that invoices are accurately processed for approval and payment by Corporate offices, manage petty cash and all funds. Leasing Ensure property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy and move-in. Utilize marketing strategies to secure prospective residents. Confirm that leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather information about market competition in the area and file. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Represent the company in a professional manner at all times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly and efficient workflow. Working knowledge of California landlord/tenant laws and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input into software systems accurately and on a timely basis. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis. Ensure compliance with all applicable affordable housing programs. Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc., within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention Conduct quarterly Resident Meetings. Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management. Participate in resident social service programs and/or coordinate resident activities programs. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). Consistently implement policies of the community. Daily review of all emails and respond as necessary within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership. Plan weekly/daily brief meetings with staff to review schedules, work order status, and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Administer action plans consistently and on a timely basis with performance problems. Document appropriately, communicate situation to supervisor, Human Resources Director, and terminate properly when necessary. Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours. Assure quality and quantity of market-ready apartments. Ensure that models and market-ready apartments are walked daily and communicate any service-related needs to maintenance. Ensure that service request procedures are followed, recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow-up. Safety Learn and ensure compliance with all company, local, state, and federal safety rules. Ensure that unsafe conditions are corrected in a timely manner. Direct staff to follow a "safety first" principle. Abilities Ability to make decisions, meet targets, and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to detail in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results, and ability to remain true to the company s brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Effectively convey ideas, images, and goals to a diverse group of personalities. Possess a positive attitude, keep calm, and smile under all circumstances. Property Manager Qualifications/Preferred Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). Will consider 3 years of an Assistant Manager to a comparable community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience preffered. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver s license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). About Us: Join a Team That Makes a Difference WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing . click apply for full job details
Description: Who We Are: FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position: The Commercial Relationship Manager is responsible for soliciting, negotiating, underwriting, and coordinating the closing of equipment, commercial building and business loans in compliance with the Bank's lending policies and procedures; develops business checking and deposit relationships with customers; and promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Essential Duties: Generates new leads through outbound calls, emails, networking, and in-person meetings. Builds and maintains strong relationships with prospective and existing clients to drive long-term business opportunities. Uses CRM systems to track interactions, update customer records, and manage pipeline activity. Interviews prospective applicants and requests specified information related to loan or credit application; corresponds or re-interviews applicants to resolve questions regarding application information. Performs pre-qualification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends. Gathers and analyzes all information necessary to present a financing request to Senior Management or Loan Committee for approval; meets with existing or potential customers; visits sites of loans; negotiates loan terms and conditions. Coordinates processing of approved loans; ensures loans are processed according to agreement, customer needs and conform to Bank lending policies; obtains sufficient information and/or documentation from customers; solves problems relative to processing and servicing of loans within his or her portfolio; approves loan disbursements in accordance with agreements. Ensures that credit inquiries and UCC filings are researched to determine credit worthiness and appropriate collateral positioning are achieved. Ensures that certification or deletion of collateral is made by the appropriate personnel. Negotiates, underwrites, and processes renewals of credit facilities. Approves loan payments, draws from lines of credit, and fund transfers within specified limits. Authorizes commitment, engagement, auction, and decline letters. Contributes to the overall profitability of the branch and region; implements costs controls, income generation, and branch and region marketing efforts; monitors expenses to ensure compliance with budget. Verifies funds with mortgage companies and contractors. Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition. Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena. Reviews NSF and overdraft reports for customers assigned within his or her portfolio; approves or declines such exceptions within established lending limits. Provides deposit and loan account ratings. Updates and corresponds with legal counsel and collectors on workouts, bankruptcies, and charge-offs to ensure all possible precautionary actions or measures are taken. Responsible for achieving annual deposit and loan growth goals assigned by Senior Management. Provides leadership and training to less experienced loan officers and other staff members. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 75%, including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation. Requirements: Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related). Minimum 5 years of related experience in banking, financial services, or relevant industry required. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Experienced in growing marketing and business development expertise through direct customer engagement. Advanced math skills: ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. Demonstrated ability to cross-sell and explain all products and services with confidence and authority. Knowledge of commercial banking products and services and a strong understanding of federal compliance regulations required. Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Proficient teamwork and relationship skills to contribute to cross-functional collaboration and team success. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. . click apply for full job details
12/10/2025
Full time
Description: Who We Are: FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position: The Commercial Relationship Manager is responsible for soliciting, negotiating, underwriting, and coordinating the closing of equipment, commercial building and business loans in compliance with the Bank's lending policies and procedures; develops business checking and deposit relationships with customers; and promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Essential Duties: Generates new leads through outbound calls, emails, networking, and in-person meetings. Builds and maintains strong relationships with prospective and existing clients to drive long-term business opportunities. Uses CRM systems to track interactions, update customer records, and manage pipeline activity. Interviews prospective applicants and requests specified information related to loan or credit application; corresponds or re-interviews applicants to resolve questions regarding application information. Performs pre-qualification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends. Gathers and analyzes all information necessary to present a financing request to Senior Management or Loan Committee for approval; meets with existing or potential customers; visits sites of loans; negotiates loan terms and conditions. Coordinates processing of approved loans; ensures loans are processed according to agreement, customer needs and conform to Bank lending policies; obtains sufficient information and/or documentation from customers; solves problems relative to processing and servicing of loans within his or her portfolio; approves loan disbursements in accordance with agreements. Ensures that credit inquiries and UCC filings are researched to determine credit worthiness and appropriate collateral positioning are achieved. Ensures that certification or deletion of collateral is made by the appropriate personnel. Negotiates, underwrites, and processes renewals of credit facilities. Approves loan payments, draws from lines of credit, and fund transfers within specified limits. Authorizes commitment, engagement, auction, and decline letters. Contributes to the overall profitability of the branch and region; implements costs controls, income generation, and branch and region marketing efforts; monitors expenses to ensure compliance with budget. Verifies funds with mortgage companies and contractors. Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition. Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena. Reviews NSF and overdraft reports for customers assigned within his or her portfolio; approves or declines such exceptions within established lending limits. Provides deposit and loan account ratings. Updates and corresponds with legal counsel and collectors on workouts, bankruptcies, and charge-offs to ensure all possible precautionary actions or measures are taken. Responsible for achieving annual deposit and loan growth goals assigned by Senior Management. Provides leadership and training to less experienced loan officers and other staff members. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 75%, including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation. Requirements: Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related). Minimum 5 years of related experience in banking, financial services, or relevant industry required. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Experienced in growing marketing and business development expertise through direct customer engagement. Advanced math skills: ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. Demonstrated ability to cross-sell and explain all products and services with confidence and authority. Knowledge of commercial banking products and services and a strong understanding of federal compliance regulations required. Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Proficient teamwork and relationship skills to contribute to cross-functional collaboration and team success. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. . click apply for full job details
Description: Who We Are: FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position: The Partner Success Manager is a key driver of operational excellence and partner success within FFB Bank's payments business. This role is empowered to lead partner enablement, manage high-value relationships, and drive process improvements, thereby supporting the organization's strategic business development objectives and enabling senior leadership to concentrate on long-term growth initiatives. The Partner Success Manager will collaborate closely with acquiring payment partners, direct referring partners, and internal teams to foster meaningful relationships and implement strategies that increase revenue and operational efficiency. Essential Duties: Serves as the primary owner of partner onboarding, enablement, and ongoing support, collaborating closely with the Operations team to develop standardized onboarding materials, streamline issue resolution, and implement operational improvements. Establishes feedback loops with partners and internal teams to identify and address challenges and collaborates with leadership on strategic or complex matters. Leads cross-functional projects related to payments, including new partner implementations and escalations, applying project management best practices and facilitating post-project reviews. Coordinates internal teams for timely, high-quality delivery and mentors team members to build capability. Prepares and presents quarterly partner business reviews and performance analytics for payments leadership, integrating automated data collection and qualitative feedback. Establishes expanded reporting as needed and benchmarks partner performance against industry standards. Identifies and recommends process improvements in partner management, reporting, and escalation workflows, implementing enhancements that drive efficiency. Collaborates with internal teams to pilot new technologies, document workflows, and track outcomes to advance automation and operational quality. Manages high-value partner relationships directly, ensuring satisfaction and retention. Develops tailored engagement plans, monitors relationship health, proactively identifies cross-sell opportunities, and ensures alignment on the most strategic and complex relationships with leadership. Represents the payments department at bank and community functions, promoting FFB Bank's positive image and business interests. Maintains a thorough understanding of bank procedures and all relevant banking regulations, ensuring operational standards are consistently met and improved. Pursues ongoing professional development in payments technology, banking regulations, and customer service excellence, seeking certifications and training as appropriate. Takes initiative to effect change through consensus building, negotiation, and conflict resolution and supports additional business activities as needed. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 10%, including but not limited to attending company meetings, training sessions, and corporate events, with travel typically being regional or local based on business needs. Requirements: Bachelor's degree from an accredited college or university in a relevant field (e.g., Business, Finance, or related) preferred. Advanced degree or relevant certifications (e.g., Certified Payments Professional, Project Management Professional) Minimum 3-5 years of payments, merchant services, or fintech experience, with exposure to payment technology platforms, integrations, or partner enablement preferred. Minimum 3-5 years of financial services experience; credit union experience is accepted as an alternative to traditional banking. Minimum 3-5 years in customer-facing roles such as sales, account management, or technical support. Five or more years of demonstrated success in high-value client or partner management preferred. Proficient analytical and problem-solving skills; capable of interpreting complex data and providing meaningful insights. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. Capable of managing multiple priorities and meeting deadlines in a dynamic environment. Ability to work independently with minimal supervision and as part of a team. Proven ability to adapt to changing priorities and procedures. Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities. Compensation details: 00 Yearly Salary PI2667d26c65ce-0597
12/10/2025
Full time
Description: Who We Are: FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position: The Partner Success Manager is a key driver of operational excellence and partner success within FFB Bank's payments business. This role is empowered to lead partner enablement, manage high-value relationships, and drive process improvements, thereby supporting the organization's strategic business development objectives and enabling senior leadership to concentrate on long-term growth initiatives. The Partner Success Manager will collaborate closely with acquiring payment partners, direct referring partners, and internal teams to foster meaningful relationships and implement strategies that increase revenue and operational efficiency. Essential Duties: Serves as the primary owner of partner onboarding, enablement, and ongoing support, collaborating closely with the Operations team to develop standardized onboarding materials, streamline issue resolution, and implement operational improvements. Establishes feedback loops with partners and internal teams to identify and address challenges and collaborates with leadership on strategic or complex matters. Leads cross-functional projects related to payments, including new partner implementations and escalations, applying project management best practices and facilitating post-project reviews. Coordinates internal teams for timely, high-quality delivery and mentors team members to build capability. Prepares and presents quarterly partner business reviews and performance analytics for payments leadership, integrating automated data collection and qualitative feedback. Establishes expanded reporting as needed and benchmarks partner performance against industry standards. Identifies and recommends process improvements in partner management, reporting, and escalation workflows, implementing enhancements that drive efficiency. Collaborates with internal teams to pilot new technologies, document workflows, and track outcomes to advance automation and operational quality. Manages high-value partner relationships directly, ensuring satisfaction and retention. Develops tailored engagement plans, monitors relationship health, proactively identifies cross-sell opportunities, and ensures alignment on the most strategic and complex relationships with leadership. Represents the payments department at bank and community functions, promoting FFB Bank's positive image and business interests. Maintains a thorough understanding of bank procedures and all relevant banking regulations, ensuring operational standards are consistently met and improved. Pursues ongoing professional development in payments technology, banking regulations, and customer service excellence, seeking certifications and training as appropriate. Takes initiative to effect change through consensus building, negotiation, and conflict resolution and supports additional business activities as needed. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 10%, including but not limited to attending company meetings, training sessions, and corporate events, with travel typically being regional or local based on business needs. Requirements: Bachelor's degree from an accredited college or university in a relevant field (e.g., Business, Finance, or related) preferred. Advanced degree or relevant certifications (e.g., Certified Payments Professional, Project Management Professional) Minimum 3-5 years of payments, merchant services, or fintech experience, with exposure to payment technology platforms, integrations, or partner enablement preferred. Minimum 3-5 years of financial services experience; credit union experience is accepted as an alternative to traditional banking. Minimum 3-5 years in customer-facing roles such as sales, account management, or technical support. Five or more years of demonstrated success in high-value client or partner management preferred. Proficient analytical and problem-solving skills; capable of interpreting complex data and providing meaningful insights. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. Capable of managing multiple priorities and meeting deadlines in a dynamic environment. Ability to work independently with minimal supervision and as part of a team. Proven ability to adapt to changing priorities and procedures. Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities. Compensation details: 00 Yearly Salary PI2667d26c65ce-0597
Description: Who We Are : FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position : The Territory Sales Manager is responsible for driving the growth of FFB Bank's merchant services by acquiring new business and supporting existing clients. This role combines proactive territory development with close collaboration across bank departments to generate qualified referrals. As a subject matter expert in merchant services, the Territory Sales Manager provides consultative guidance and ongoing support to ensure a high level of client satisfaction. This is a high-impact role with strong growth potential in a performance-driven environment. This position offers a market-competitive base salary, complemented by a structured ramp-up bonus designed to reward early performance and accelerate long-term success. Additional compensation includes one-time payouts, quarterly bonuses, and profit share, with clear opportunities for career growth based on performance Essential Duties: Generates new leads through outbound calls, emails, networking, and in-person meetings. Builds and maintains strong relationships with prospective and existing clients to drive long-term business. Utilizes CRM tools (e.g., IRIS CRM, Salesforce, HubSpot) to manage pipeline and client interactions. Prepares proposals and performs sales presentations and product training at client locations. Prepares client implementation documents. Prepares and maintains client files. Performs follow up with Merchant Services referrals from bank employees. Provides telephone support and acts as primary customer service contact for Merchant Services customers to assist with general account inquiries, technical support, billing, and any other special requests. Monitors portfolio reports (low volume, no activity, inventory record). Acts as liaison to branch staff with qualifying Merchant services prospects and joins them in sales activities to generate new business (call blocks, outbound visits, Bank huddles). Performs pricing review of regional competitors, maintains prospect database and monthly sales reports tracking on-going activity. Performs periodic portfolio reviews to identify revenue opportunities. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 75% including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation. Requirements: Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related). Minimum 3-5 years of related experience in banking, merchant services sales, or relevant industry required. Demonstrated ability to cross-sell and explain all products and services with confidence and authority. Knowledge of commercial banking products and services as well as strong understanding of federal compliance regulations preferred. Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution. Experience with CRM's and Payment Gateways preferred. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Experience with digital onboarding tools or virtual sales platforms. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. Capable of managing multiple priorities and meeting deadlines in a dynamic environment. Ability to work independently with minimal supervision and as part of a team. Proven ability to adapt to changing priorities and procedures. Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities. Compensation details: 0 Yearly Salary PIa4d7ffc266bf-6376
12/10/2025
Full time
Description: Who We Are : FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country 2023 - OTCQX - Best 50 Companies 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners Be hungry, responsive, and have a sense of urgency. About the Position : The Territory Sales Manager is responsible for driving the growth of FFB Bank's merchant services by acquiring new business and supporting existing clients. This role combines proactive territory development with close collaboration across bank departments to generate qualified referrals. As a subject matter expert in merchant services, the Territory Sales Manager provides consultative guidance and ongoing support to ensure a high level of client satisfaction. This is a high-impact role with strong growth potential in a performance-driven environment. This position offers a market-competitive base salary, complemented by a structured ramp-up bonus designed to reward early performance and accelerate long-term success. Additional compensation includes one-time payouts, quarterly bonuses, and profit share, with clear opportunities for career growth based on performance Essential Duties: Generates new leads through outbound calls, emails, networking, and in-person meetings. Builds and maintains strong relationships with prospective and existing clients to drive long-term business. Utilizes CRM tools (e.g., IRIS CRM, Salesforce, HubSpot) to manage pipeline and client interactions. Prepares proposals and performs sales presentations and product training at client locations. Prepares client implementation documents. Prepares and maintains client files. Performs follow up with Merchant Services referrals from bank employees. Provides telephone support and acts as primary customer service contact for Merchant Services customers to assist with general account inquiries, technical support, billing, and any other special requests. Monitors portfolio reports (low volume, no activity, inventory record). Acts as liaison to branch staff with qualifying Merchant services prospects and joins them in sales activities to generate new business (call blocks, outbound visits, Bank huddles). Performs pricing review of regional competitors, maintains prospect database and monthly sales reports tracking on-going activity. Performs periodic portfolio reviews to identify revenue opportunities. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 75% including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation. Requirements: Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related). Minimum 3-5 years of related experience in banking, merchant services sales, or relevant industry required. Demonstrated ability to cross-sell and explain all products and services with confidence and authority. Knowledge of commercial banking products and services as well as strong understanding of federal compliance regulations preferred. Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution. Experience with CRM's and Payment Gateways preferred. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Experience with digital onboarding tools or virtual sales platforms. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. Capable of managing multiple priorities and meeting deadlines in a dynamic environment. Ability to work independently with minimal supervision and as part of a team. Proven ability to adapt to changing priorities and procedures. Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities. Compensation details: 0 Yearly Salary PIa4d7ffc266bf-6376
Position Summary WSH Management is currently recruiting for a Property Manager for Reflections on Brittania Apartments, a 43-unit affordable housing community located in the vibrant Boyle Heights neighborhood of Los Angeles, CA. This three-story complex provides quality housing for seniors aged 55 and older, as well as individuals with disabilities or special needs. This is a full time position, 40 hours per week. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners' best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. What we offer: Salary: $27.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday 8-5pm Does not live onsite Property Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). Will consider 2 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Property Management (or similar) software experience. Supervisory experience. High School Diploma Required. College degree preferred Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver's license and maintain current auto insurance. Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management.)r. The Company also offers competitive benefits for full-time employees including paid time off, 15 paid company holidays, matching 401k, and health benefits. Based in Irvine, California, WSH Management (WSH) manages quality apartments for both affordable and market rate households. Established over 20 years ago, WSH currently manages over 80 communities and has over 200 employees. At WSH Management, we strive to enhance the quality of life for residents of apartment communities we manage by providing a decent and desirable residential environment. We are currently looking for dynamic people to join our team! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO Compensation details: 27-28 Hourly Wage PIbfbf5-
12/10/2025
Full time
Position Summary WSH Management is currently recruiting for a Property Manager for Reflections on Brittania Apartments, a 43-unit affordable housing community located in the vibrant Boyle Heights neighborhood of Los Angeles, CA. This three-story complex provides quality housing for seniors aged 55 and older, as well as individuals with disabilities or special needs. This is a full time position, 40 hours per week. Property Manager Job Duties The Property Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners' best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. What we offer: Salary: $27.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday 8-5pm Does not live onsite Property Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). Will consider 2 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Property Management (or similar) software experience. Supervisory experience. High School Diploma Required. College degree preferred Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver's license and maintain current auto insurance. Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management.)r. The Company also offers competitive benefits for full-time employees including paid time off, 15 paid company holidays, matching 401k, and health benefits. Based in Irvine, California, WSH Management (WSH) manages quality apartments for both affordable and market rate households. Established over 20 years ago, WSH currently manages over 80 communities and has over 200 employees. At WSH Management, we strive to enhance the quality of life for residents of apartment communities we manage by providing a decent and desirable residential environment. We are currently looking for dynamic people to join our team! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO Compensation details: 27-28 Hourly Wage PIbfbf5-
Position Title: Manager, Financial Analysis Description: About this opportunity: GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent. Your key contributions in this role will be: We are seeking an experienced and motivated Finance Manager to lead our financial planning and analysis (FP&A) function and support strategic decision-making across the company. In this role, you will oversee budgeting, forecasting, financial modeling, and performance analytics, while managing a team of analysts and partnering closely with senior leadership. You will play a key role in shaping GoEngineer's financial strategy by delivering high-quality insights, building scalable processes, and strengthening the company's financial rigor. The ideal candidate is both a strong people leader and a hands-on financial expert-comfortable switching between strategic thinking, detailed analysis, and cross-functional partnership in a fast-paced environment. Leadership & Team Development - Lead, mentor, and develop a team of analysts to enhance technical capabilities, analytical skills, and business acumen. - Oversee team workload, prioritize deliverables, and ensure timely execution across planning cycles, reporting, and ad hoc analysis. - Establish and maintain high standards for modeling, data accuracy, and analytical storytelling. Financial Planning & Forecasting - Own the end-to-end financial planning process, including annual budget development, quarterly reforecasts, rolling forecasts, and long-range scenario planning. - Align financial plans with strategic objectives by partnering with executives and business unit leaders. - Build planning calendars, coordinate key deliverables, and ensure clear communication across the organization. Analysis, Modeling & Insights - Oversee the development and maintenance of financial models, dashboards, and performance tools (Excel, Power BI, or equivalent). - Lead analysis of financial results, trends, and key performance indicators; identify opportunities, risks, and actionable insights. - Conduct scenario and sensitivity analyses to evaluate the financial impact of pricing changes, new initiatives, and strategic investments. Cross-Functional Collaboration - Partner with sales, operations, product, services, and marketing leaders to gather assumptions, validate forecasts, and support business planning. - Work closely with the finance reporting team to ensure consistency between actuals, reporting, and planning data. Process & Systems Optimization - Create and improve standardized planning templates, workflows, and documentation to scale the FP&A function. - Champion automation, data integration, and planning system enhancements that improve efficiency and accuracy. - Bring forward best practices from FP&A, SaaS, engineering, or operational finance environments. Executive-Level Communication - Present financial insights, forecasts, and recommendations to the CFO, leadership team, and key stakeholders. - Deliver clear, succinct analysis that highlights business drivers and supports strategic decision-making. We are looking for candidates with the below experience and skills: - Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or CFA preferred. - 7-10+ years of experience in FP&A, financial analysis, or strategic finance, with prior team leadership or management experience. - Demonstrated success owning budgeting, forecasting, and financial modeling for complex organizations. - Advanced proficiency in Excel; experience with planning tools or BI platforms is a plus. - Strong analytical and problem-solving skills, with exceptional attention to detail. - Excellent communication skills with the ability to present complex information clearly to leadership. - Experience in technology, SaaS, engineering, or manufacturing industries is beneficial. - Proven ability to lead teams, manage multiple priorities, and thrive in a fast-paced environment. Position Hours & Location This role can be in-office or hybrid at our Salt Lake City office (Midvale), with typical office hours of 8-5 M-F. More about what GoEngineer offers: At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from the first day. Generous Benefits Include: Participation in GoEngineer's unlimited PTO program from day one of employment. 401(k) Plan that includes up to a 6% company match, 100% vested day one. Choice of Traditional PPO or High Deductible Medical plans, and corresponding FSA or HSA accounts. Generous HSA Contribution with participation in the High Deductible Health Plan. Employer paid Life Insurance policy; optional Supplemental Life available. Employer paid Short-Term and Long-Term Disability Benefits. Dental, Vision, and other Ancillary benefits. Department: Accounting Role: Financial Analyst Location: Salt Lake City RemoteStatus: Hybrid Salary: $120,000 - $140,000 Compensation details: 00 PI2796c7facba2-3819
12/10/2025
Full time
Position Title: Manager, Financial Analysis Description: About this opportunity: GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent. Your key contributions in this role will be: We are seeking an experienced and motivated Finance Manager to lead our financial planning and analysis (FP&A) function and support strategic decision-making across the company. In this role, you will oversee budgeting, forecasting, financial modeling, and performance analytics, while managing a team of analysts and partnering closely with senior leadership. You will play a key role in shaping GoEngineer's financial strategy by delivering high-quality insights, building scalable processes, and strengthening the company's financial rigor. The ideal candidate is both a strong people leader and a hands-on financial expert-comfortable switching between strategic thinking, detailed analysis, and cross-functional partnership in a fast-paced environment. Leadership & Team Development - Lead, mentor, and develop a team of analysts to enhance technical capabilities, analytical skills, and business acumen. - Oversee team workload, prioritize deliverables, and ensure timely execution across planning cycles, reporting, and ad hoc analysis. - Establish and maintain high standards for modeling, data accuracy, and analytical storytelling. Financial Planning & Forecasting - Own the end-to-end financial planning process, including annual budget development, quarterly reforecasts, rolling forecasts, and long-range scenario planning. - Align financial plans with strategic objectives by partnering with executives and business unit leaders. - Build planning calendars, coordinate key deliverables, and ensure clear communication across the organization. Analysis, Modeling & Insights - Oversee the development and maintenance of financial models, dashboards, and performance tools (Excel, Power BI, or equivalent). - Lead analysis of financial results, trends, and key performance indicators; identify opportunities, risks, and actionable insights. - Conduct scenario and sensitivity analyses to evaluate the financial impact of pricing changes, new initiatives, and strategic investments. Cross-Functional Collaboration - Partner with sales, operations, product, services, and marketing leaders to gather assumptions, validate forecasts, and support business planning. - Work closely with the finance reporting team to ensure consistency between actuals, reporting, and planning data. Process & Systems Optimization - Create and improve standardized planning templates, workflows, and documentation to scale the FP&A function. - Champion automation, data integration, and planning system enhancements that improve efficiency and accuracy. - Bring forward best practices from FP&A, SaaS, engineering, or operational finance environments. Executive-Level Communication - Present financial insights, forecasts, and recommendations to the CFO, leadership team, and key stakeholders. - Deliver clear, succinct analysis that highlights business drivers and supports strategic decision-making. We are looking for candidates with the below experience and skills: - Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or CFA preferred. - 7-10+ years of experience in FP&A, financial analysis, or strategic finance, with prior team leadership or management experience. - Demonstrated success owning budgeting, forecasting, and financial modeling for complex organizations. - Advanced proficiency in Excel; experience with planning tools or BI platforms is a plus. - Strong analytical and problem-solving skills, with exceptional attention to detail. - Excellent communication skills with the ability to present complex information clearly to leadership. - Experience in technology, SaaS, engineering, or manufacturing industries is beneficial. - Proven ability to lead teams, manage multiple priorities, and thrive in a fast-paced environment. Position Hours & Location This role can be in-office or hybrid at our Salt Lake City office (Midvale), with typical office hours of 8-5 M-F. More about what GoEngineer offers: At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from the first day. Generous Benefits Include: Participation in GoEngineer's unlimited PTO program from day one of employment. 401(k) Plan that includes up to a 6% company match, 100% vested day one. Choice of Traditional PPO or High Deductible Medical plans, and corresponding FSA or HSA accounts. Generous HSA Contribution with participation in the High Deductible Health Plan. Employer paid Life Insurance policy; optional Supplemental Life available. Employer paid Short-Term and Long-Term Disability Benefits. Dental, Vision, and other Ancillary benefits. Department: Accounting Role: Financial Analyst Location: Salt Lake City RemoteStatus: Hybrid Salary: $120,000 - $140,000 Compensation details: 00 PI2796c7facba2-3819
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/10/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
The hourly range for this position is $13.25 to $14.00/hour . This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status .
12/10/2025
Full time
The hourly range for this position is $13.25 to $14.00/hour . This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status .
The hourly range for this position is $14.75 to $15.50. Delivery Driver Delivery Drivers Keep Aaron's Moving This isn't some tedious desk job. On our team, you'll be inside, outside, driving, installing, showing customers how to use merchandise and much more. And since this position is store-based, you'll be asked to support the store by assisting with moving, installing, and picking up merchandise. Every day will be different, but you'll connect with lots of good people in our community along the way. Your Career Starts Here With Aaron's, being a Delivery Driver can be the first step on a great career journey. Here's one possible path with us: Delivery Driver Customer Accounts Advisor Sales Manager Customer Accounts Manager General Manager The Details What You Need: • Solid communication skills • Working knowledge of electronics • Desire to help customers What You'll Do: Load, secure and protect merchandise Offload, install and demonstrate merchandise Safely operate delivery vehicle Assist in store when needed Additional Requirements: Age: 21 (18 in Canada) HS diploma or equivalent preferred Must meet DOT requirements for certification (U.S.) Able to perform physical job including lifting up to 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely) Able to work in all outdoor weather, including rain or summer sun A valid driver's license is required, but not a CDL No overnight travel Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on full-time and part-time employment status.
12/10/2025
Full time
The hourly range for this position is $14.75 to $15.50. Delivery Driver Delivery Drivers Keep Aaron's Moving This isn't some tedious desk job. On our team, you'll be inside, outside, driving, installing, showing customers how to use merchandise and much more. And since this position is store-based, you'll be asked to support the store by assisting with moving, installing, and picking up merchandise. Every day will be different, but you'll connect with lots of good people in our community along the way. Your Career Starts Here With Aaron's, being a Delivery Driver can be the first step on a great career journey. Here's one possible path with us: Delivery Driver Customer Accounts Advisor Sales Manager Customer Accounts Manager General Manager The Details What You Need: • Solid communication skills • Working knowledge of electronics • Desire to help customers What You'll Do: Load, secure and protect merchandise Offload, install and demonstrate merchandise Safely operate delivery vehicle Assist in store when needed Additional Requirements: Age: 21 (18 in Canada) HS diploma or equivalent preferred Must meet DOT requirements for certification (U.S.) Able to perform physical job including lifting up to 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely) Able to work in all outdoor weather, including rain or summer sun A valid driver's license is required, but not a CDL No overnight travel Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on full-time and part-time employment status.
Treasury Management Consultant III & Relationship Manager - Government Banking Northeast The Government Banking Treasury Management Consultant (TMC) & Relationship Manager partners with internal stakeholders to be the single point of accountability and advise on prospects' and clients' deposit, treasury management, risk and other liquidity needs. The TMC builds a book of business through deposit growth, maintaining and cross-selling existing clients, and prospecting new-to-bank relationships. The TMC on the Government Banking Treasury Management Sales team will work to identify ways to improve the client experience and enhance Capital One's brand in the marketplace. Seen as a trusted advisor, the TMC works closely with government clients to understand their business, optimize Treasury work flows, and minimize financial and reputational risk. They focus on creating and delivering customized client centric solutions through a consultative approach. This TMC will focus exclusively on Government Banking clients that includes State and Local Municipalities, Public School Districts and Public Universities. Familiarity with the public sector vertical and Government clients' specific banking and financial operations is desirable. This role functions as both the Treasury Management Consultant and Relationship Manager for client relationships and works to generate new-to-bank relationships, while developing existing clients by delivering value-added solutions and working across the product and technology organization to optimize products for evolving client needs. Leveraging their network and collaborating across business lines, the TMC influences strategy to meet the needs of clients while using sound judgement in assessing risk. The TMC is also responsible for developing marketing and portfolio relationship plans specific to their market to drive profitable portfolio growth and net new revenue generation. They will act as the lead for a team of functional partners who will help support Treasury Management, deposit sales processes, and build ongoing relationships. The TMC values and fosters a spirit of teamwork and cooperation across value streams. This position works independently and uses initiative in carrying out client analysis and proposals requiring minimal guidance from the sales leader. Responsibilities: Consistently meet annual financial goals & benchmark competencies by demonstrating the key sales behaviors such as strategy, collaboration & consultation, while building and maintaining a partnership-centric client portfolio Manages portfolio of existing clients with focus on profitable, organic revenue growth and minimizing attrition Manages portfolio of new-to-bank clients with focus on new revenue growth Ability to understand sales and relationship management specific to working with Government Banking clients Independently develops and maintains relationships with clients to maintain and expand existing business Understands treasury management product risk and ensures Capital One credit policies and other risks (e.g., reputational, legal) are adhered to and mitigated Establishes appropriate expectations for onboarding including execution of documentation and ensure ramp of sold services Conducts independent entities to generate new, high-quality and profitable Treasury Management and deposit business to achieve or exceed specific YoY growth goals Takes a role in market by actively engaging in local industry associations, conferences, networking groups and community associations Identifies working capital efficiency opportunities for an entity and deepens relationship accordingly; ensures awareness of market and industry trends; identifies dissatisfiers and escalates appropriately Identifies and refers ancillary business opportunities to appropriate partners Designs customer-centric treasury management solutions, and provides consultative expertise on the liquidity management cycle Identifies both internal and external prospects. Develops and maintains relationships with prospects to profitably expand business Provides thought leadership within and outside the market through, but not limited to, attending and speaking at industry conferences, etc. Engages with internal marketing in the design of sales collateral and company-sponsored marketing Basic Qualifications: High School Diploma, GED, or equivalent certification At least 6 years of financial services experience At least 5 years of sales experience At least 5 years of treasury management experience Preferred Qualifications: Government banking industry experience Bachelor's degree or Military experience At least 7 years of treasury management experience In-depth to advanced treasury management product knowledge Certified Treasury Professional designation or equivalent certification Effective oral and written communication skills Proficiency with Google Workspace or Microsoft Business products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Melville, NY: $168,700 - $192,500 for Treasury Management Consultant III New York, NY: $168,700 - $192,500 for Treasury Management Consultant III Philadelphia, PA: $140,600 - $160,400 for Treasury Management Consultant III Wilmington, DE: $140,600 - $160,400 for Treasury Management Consultant III Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/10/2025
Full time
Treasury Management Consultant III & Relationship Manager - Government Banking Northeast The Government Banking Treasury Management Consultant (TMC) & Relationship Manager partners with internal stakeholders to be the single point of accountability and advise on prospects' and clients' deposit, treasury management, risk and other liquidity needs. The TMC builds a book of business through deposit growth, maintaining and cross-selling existing clients, and prospecting new-to-bank relationships. The TMC on the Government Banking Treasury Management Sales team will work to identify ways to improve the client experience and enhance Capital One's brand in the marketplace. Seen as a trusted advisor, the TMC works closely with government clients to understand their business, optimize Treasury work flows, and minimize financial and reputational risk. They focus on creating and delivering customized client centric solutions through a consultative approach. This TMC will focus exclusively on Government Banking clients that includes State and Local Municipalities, Public School Districts and Public Universities. Familiarity with the public sector vertical and Government clients' specific banking and financial operations is desirable. This role functions as both the Treasury Management Consultant and Relationship Manager for client relationships and works to generate new-to-bank relationships, while developing existing clients by delivering value-added solutions and working across the product and technology organization to optimize products for evolving client needs. Leveraging their network and collaborating across business lines, the TMC influences strategy to meet the needs of clients while using sound judgement in assessing risk. The TMC is also responsible for developing marketing and portfolio relationship plans specific to their market to drive profitable portfolio growth and net new revenue generation. They will act as the lead for a team of functional partners who will help support Treasury Management, deposit sales processes, and build ongoing relationships. The TMC values and fosters a spirit of teamwork and cooperation across value streams. This position works independently and uses initiative in carrying out client analysis and proposals requiring minimal guidance from the sales leader. Responsibilities: Consistently meet annual financial goals & benchmark competencies by demonstrating the key sales behaviors such as strategy, collaboration & consultation, while building and maintaining a partnership-centric client portfolio Manages portfolio of existing clients with focus on profitable, organic revenue growth and minimizing attrition Manages portfolio of new-to-bank clients with focus on new revenue growth Ability to understand sales and relationship management specific to working with Government Banking clients Independently develops and maintains relationships with clients to maintain and expand existing business Understands treasury management product risk and ensures Capital One credit policies and other risks (e.g., reputational, legal) are adhered to and mitigated Establishes appropriate expectations for onboarding including execution of documentation and ensure ramp of sold services Conducts independent entities to generate new, high-quality and profitable Treasury Management and deposit business to achieve or exceed specific YoY growth goals Takes a role in market by actively engaging in local industry associations, conferences, networking groups and community associations Identifies working capital efficiency opportunities for an entity and deepens relationship accordingly; ensures awareness of market and industry trends; identifies dissatisfiers and escalates appropriately Identifies and refers ancillary business opportunities to appropriate partners Designs customer-centric treasury management solutions, and provides consultative expertise on the liquidity management cycle Identifies both internal and external prospects. Develops and maintains relationships with prospects to profitably expand business Provides thought leadership within and outside the market through, but not limited to, attending and speaking at industry conferences, etc. Engages with internal marketing in the design of sales collateral and company-sponsored marketing Basic Qualifications: High School Diploma, GED, or equivalent certification At least 6 years of financial services experience At least 5 years of sales experience At least 5 years of treasury management experience Preferred Qualifications: Government banking industry experience Bachelor's degree or Military experience At least 7 years of treasury management experience In-depth to advanced treasury management product knowledge Certified Treasury Professional designation or equivalent certification Effective oral and written communication skills Proficiency with Google Workspace or Microsoft Business products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Melville, NY: $168,700 - $192,500 for Treasury Management Consultant III New York, NY: $168,700 - $192,500 for Treasury Management Consultant III Philadelphia, PA: $140,600 - $160,400 for Treasury Management Consultant III Wilmington, DE: $140,600 - $160,400 for Treasury Management Consultant III Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Clae Goldman Team is seeking a proactive and results-oriented Field Account Manager to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Field Account Manager, you will be responsible for managing client relationships, driving sales, and ensuring customer satisfaction through door-to-door and retail channels. Join us and make a positive impact on the environment while helping your community. Responsibilities Manage Client Relationships: Develop and maintain strong relationships with clients to ensure satisfaction and loyalty. Drive Sales: Identify and pursue new sales opportunities to achieve and exceed sales targets. Provide Solutions: Understand client needs and provide tailored energy solutions to meet their requirements. Monitor Performance: Track and analyze sales performance metrics to identify areas for improvement and ensure targets are met. Stay Informed: Keep up-to-date with industry trends, product knowledge, and competitor offerings. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in sales, account management, or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members. Analytical Skills: Strong analytical and problem-solving skills to assess client needs and develop effective solutions. Self-Motivation: Highly motivated and goal-oriented with a strong work ethic. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
12/10/2025
Full time
Clae Goldman Team is seeking a proactive and results-oriented Field Account Manager to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Field Account Manager, you will be responsible for managing client relationships, driving sales, and ensuring customer satisfaction through door-to-door and retail channels. Join us and make a positive impact on the environment while helping your community. Responsibilities Manage Client Relationships: Develop and maintain strong relationships with clients to ensure satisfaction and loyalty. Drive Sales: Identify and pursue new sales opportunities to achieve and exceed sales targets. Provide Solutions: Understand client needs and provide tailored energy solutions to meet their requirements. Monitor Performance: Track and analyze sales performance metrics to identify areas for improvement and ensure targets are met. Stay Informed: Keep up-to-date with industry trends, product knowledge, and competitor offerings. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in sales, account management, or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members. Analytical Skills: Strong analytical and problem-solving skills to assess client needs and develop effective solutions. Self-Motivation: Highly motivated and goal-oriented with a strong work ethic. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
As a General Manager , you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/10/2025
Full time
As a General Manager , you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
As the Director of Sales & Marketing with Martinique New York on Broadway , you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $175-195K and is based on applicable experience and location.
12/10/2025
Full time
As the Director of Sales & Marketing with Martinique New York on Broadway , you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $175-195K and is based on applicable experience and location.
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/10/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
