General Managers make a visible impact as a retail leader and business professional in driving their stores community relationships, merchandise sales, technical services portfolio, print services and business-to-business network. You will be collaborative and inclusive in helping our customers while spearheading a fun, team-oriented retail culture. Get great perks. Bonus plan, generous paid time off, career development program, and weekly pay Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Direct merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall management of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable year-over-year sales and margins Ability to lead and work cooperatively in a high paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Bachelor's degree in business or related field Engage with the community and network & support small business customers Staples does not sponsor applicants for work visas for this position. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/10/2025
Full time
General Managers make a visible impact as a retail leader and business professional in driving their stores community relationships, merchandise sales, technical services portfolio, print services and business-to-business network. You will be collaborative and inclusive in helping our customers while spearheading a fun, team-oriented retail culture. Get great perks. Bonus plan, generous paid time off, career development program, and weekly pay Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Direct merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall management of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable year-over-year sales and margins Ability to lead and work cooperatively in a high paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Bachelor's degree in business or related field Engage with the community and network & support small business customers Staples does not sponsor applicants for work visas for this position. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Play a key role in helping your store, your people and your customers win. Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Be flexible to perform other duties as assigned Lead and develop a team committed to operational excellence in driving profitable sales & margin Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage to actively manage customers through in-store engagement and proactive outreach to grow relationships Essential skills and experience: Able to work a flexible schedule based on the store's needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/10/2025
Full time
Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Play a key role in helping your store, your people and your customers win. Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Be flexible to perform other duties as assigned Lead and develop a team committed to operational excellence in driving profitable sales & margin Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage to actively manage customers through in-store engagement and proactive outreach to grow relationships Essential skills and experience: Able to work a flexible schedule based on the store's needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Play a key role in helping your store, your people and your customers win. Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Be flexible to perform other duties as assigned Lead and develop a team committed to operational excellence in driving profitable sales & margin Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage to actively manage customers through in-store engagement and proactive outreach to grow relationships Essential skills and experience: Able to work a flexible schedule based on the store's needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/10/2025
Full time
Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Play a key role in helping your store, your people and your customers win. Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Be flexible to perform other duties as assigned Lead and develop a team committed to operational excellence in driving profitable sales & margin Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage to actively manage customers through in-store engagement and proactive outreach to grow relationships Essential skills and experience: Able to work a flexible schedule based on the store's needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. Multi-Unit General Manager Fresh Baguette - DMV Area Fresh Baguette is a fast-growing artisanal bakery founded in 2013 in Bethesda, MD. Inspired by French bakeries, we craft fresh, made-from-scratch organic breads, pastries, sweets, and croissants every day, serving guests in seven retail locations, two production bakeries, and through our wholesale partners. Our mission is to create unique moments of indulgence that delight every sense, combining authentic quality with a warm, modern atmosphere. About the Role We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success. What We Offer A leadership role in a growing, values-driven company. Competitive compensation package: $85,000-$115,000 per year, including bonus. Paid Time Off to rest and recharge. Health & Dental Insurance (eligible after 90 days). 401(k) with Company Match to invest in your future. Monthly Wellness Reimbursement to support your well-being. 40% Employee Discount on all Fresh Baguette products. Free Lunch during shifts. Anniversary Gift Card to celebrate your milestones. Opportunities for professional growth and advancement. A collaborative, supportive team culture where your impact is visible every day. Key Responsibilities 1. Ownership & Accountability They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team. Take full responsibility for the bakery's overall performance, including sales, profitability, customer satisfaction, and team culture. Proactively identify and resolve challenges, ensuring smooth day-to-day operations. Maintain a clean, safe, and organized environment that reflects Fresh Baguette's standards of excellence. 2. People Leadership & Development They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them. Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers. Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities. Build strong team bonds by fostering respect, collaboration, and care among all employees. 3. Business Mindset & Operational Excellence They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attention to details, track KPIs, and always look for ways to improve processes, quality, and profitability. Drive sales growth through local marketing initiatives, community engagement, and business development opportunities. Monitor and analyze key performance indicators (KPIs), making data-driven decisions to drive growth. Optimize labor, inventory, and production planning to minimize waste and maximize output. Uphold Fresh Baguette's standards for product quality, consistency, and presentation. Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement. 4. Adaptability & Autonomy They thrive in change and can work independently without constant direction. They collaborate effectively at a distance, adjust quickly to new circumstances, and lead their team with resilience. Their curiosity and flexibility make them quick learners who adapt their approach as the business evolves. Lead daily bakery operations on the floor, ensuring smooth coordination between front-of-house and back-of-house teams. Adjust quickly to new circumstances, from customer needs to operational challenges. Take initiative and lead independently while maintaining strong communication with central leadership. Encourage agility and problem-solving within the team. 5. Service Orientation & Charismatic Presence They love to serve others and create a welcoming atmosphere. With a natural smile and genuine warmth, they make customers and team members feel valued. Their charisma spreads enthusiasm and energy, inspiring people to enjoy the bakery experience and rally around shared goals. They view every interaction as a chance to delight, connect, and strengthen relationships. Lead by example on the bakery floor-welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence. Set the tone for a service culture where every team member delights guests and builds loyalty. Ensure that customer interactions reflect the values of hospitality, friendliness, and care. Qualifications 4+ years of management experience in hospitality, food service, or retail. Proven ability to lead and develop teams in a fast-paced, customer-facing environment. Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.). Knowledge of food safety standards and a commitment to maintaining compliance. Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers. Hands-on leadership style-comfortable jumping in to bake, prepare sandwiches, or serve guests when needed. High adaptability, resilience, and a proactive approach to problem solving. Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a retail environment. Reliable vehicle and valid driver's license to allow regular travel between locations Fluent in English Restaurant type: Bakery Café Coffee shop Available Monday to Friday & Weekends Work Location: Multiple retail locations across Washington DC, Maryland, and Virginia Learn more about us at PI2bf203f2b8e9-0926
12/09/2025
Full time
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. Multi-Unit General Manager Fresh Baguette - DMV Area Fresh Baguette is a fast-growing artisanal bakery founded in 2013 in Bethesda, MD. Inspired by French bakeries, we craft fresh, made-from-scratch organic breads, pastries, sweets, and croissants every day, serving guests in seven retail locations, two production bakeries, and through our wholesale partners. Our mission is to create unique moments of indulgence that delight every sense, combining authentic quality with a warm, modern atmosphere. About the Role We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success. What We Offer A leadership role in a growing, values-driven company. Competitive compensation package: $85,000-$115,000 per year, including bonus. Paid Time Off to rest and recharge. Health & Dental Insurance (eligible after 90 days). 401(k) with Company Match to invest in your future. Monthly Wellness Reimbursement to support your well-being. 40% Employee Discount on all Fresh Baguette products. Free Lunch during shifts. Anniversary Gift Card to celebrate your milestones. Opportunities for professional growth and advancement. A collaborative, supportive team culture where your impact is visible every day. Key Responsibilities 1. Ownership & Accountability They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team. Take full responsibility for the bakery's overall performance, including sales, profitability, customer satisfaction, and team culture. Proactively identify and resolve challenges, ensuring smooth day-to-day operations. Maintain a clean, safe, and organized environment that reflects Fresh Baguette's standards of excellence. 2. People Leadership & Development They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them. Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers. Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities. Build strong team bonds by fostering respect, collaboration, and care among all employees. 3. Business Mindset & Operational Excellence They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attention to details, track KPIs, and always look for ways to improve processes, quality, and profitability. Drive sales growth through local marketing initiatives, community engagement, and business development opportunities. Monitor and analyze key performance indicators (KPIs), making data-driven decisions to drive growth. Optimize labor, inventory, and production planning to minimize waste and maximize output. Uphold Fresh Baguette's standards for product quality, consistency, and presentation. Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement. 4. Adaptability & Autonomy They thrive in change and can work independently without constant direction. They collaborate effectively at a distance, adjust quickly to new circumstances, and lead their team with resilience. Their curiosity and flexibility make them quick learners who adapt their approach as the business evolves. Lead daily bakery operations on the floor, ensuring smooth coordination between front-of-house and back-of-house teams. Adjust quickly to new circumstances, from customer needs to operational challenges. Take initiative and lead independently while maintaining strong communication with central leadership. Encourage agility and problem-solving within the team. 5. Service Orientation & Charismatic Presence They love to serve others and create a welcoming atmosphere. With a natural smile and genuine warmth, they make customers and team members feel valued. Their charisma spreads enthusiasm and energy, inspiring people to enjoy the bakery experience and rally around shared goals. They view every interaction as a chance to delight, connect, and strengthen relationships. Lead by example on the bakery floor-welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence. Set the tone for a service culture where every team member delights guests and builds loyalty. Ensure that customer interactions reflect the values of hospitality, friendliness, and care. Qualifications 4+ years of management experience in hospitality, food service, or retail. Proven ability to lead and develop teams in a fast-paced, customer-facing environment. Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.). Knowledge of food safety standards and a commitment to maintaining compliance. Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers. Hands-on leadership style-comfortable jumping in to bake, prepare sandwiches, or serve guests when needed. High adaptability, resilience, and a proactive approach to problem solving. Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a retail environment. Reliable vehicle and valid driver's license to allow regular travel between locations Fluent in English Restaurant type: Bakery Café Coffee shop Available Monday to Friday & Weekends Work Location: Multiple retail locations across Washington DC, Maryland, and Virginia Learn more about us at PI2bf203f2b8e9-0926
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. Multi-Unit General Manager Fresh Baguette - DMV Area Fresh Baguette is a fast-growing artisanal bakery founded in 2013 in Bethesda, MD. Inspired by French bakeries, we craft fresh, made-from-scratch organic breads, pastries, sweets, and croissants every day, serving guests in seven retail locations, two production bakeries, and through our wholesale partners. Our mission is to create unique moments of indulgence that delight every sense, combining authentic quality with a warm, modern atmosphere. About the Role We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success. What We Offer A leadership role in a growing, values-driven company. Competitive compensation package: $85,000-$115,000 per year, including bonus. Paid Time Off to rest and recharge. Health & Dental Insurance (eligible after 90 days). 401(k) with Company Match to invest in your future. Monthly Wellness Reimbursement to support your well-being. 40% Employee Discount on all Fresh Baguette products. Free Lunch during shifts. Anniversary Gift Card to celebrate your milestones. Opportunities for professional growth and advancement. A collaborative, supportive team culture where your impact is visible every day. Key Responsibilities 1. Ownership & Accountability They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team. Take full responsibility for the bakery's overall performance, including sales, profitability, customer satisfaction, and team culture. Proactively identify and resolve challenges, ensuring smooth day-to-day operations. Maintain a clean, safe, and organized environment that reflects Fresh Baguette's standards of excellence. 2. People Leadership & Development They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them. Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers. Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities. Build strong team bonds by fostering respect, collaboration, and care among all employees. 3. Business Mindset & Operational Excellence They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attention to details, track KPIs, and always look for ways to improve processes, quality, and profitability. Drive sales growth through local marketing initiatives, community engagement, and business development opportunities. Monitor and analyze key performance indicators (KPIs), making data-driven decisions to drive growth. Optimize labor, inventory, and production planning to minimize waste and maximize output. Uphold Fresh Baguette's standards for product quality, consistency, and presentation. Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement. 4. Adaptability & Autonomy They thrive in change and can work independently without constant direction. They collaborate effectively at a distance, adjust quickly to new circumstances, and lead their team with resilience. Their curiosity and flexibility make them quick learners who adapt their approach as the business evolves. Lead daily bakery operations on the floor, ensuring smooth coordination between front-of-house and back-of-house teams. Adjust quickly to new circumstances, from customer needs to operational challenges. Take initiative and lead independently while maintaining strong communication with central leadership. Encourage agility and problem-solving within the team. 5. Service Orientation & Charismatic Presence They love to serve others and create a welcoming atmosphere. With a natural smile and genuine warmth, they make customers and team members feel valued. Their charisma spreads enthusiasm and energy, inspiring people to enjoy the bakery experience and rally around shared goals. They view every interaction as a chance to delight, connect, and strengthen relationships. Lead by example on the bakery floor-welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence. Set the tone for a service culture where every team member delights guests and builds loyalty. Ensure that customer interactions reflect the values of hospitality, friendliness, and care. Qualifications 4+ years of management experience in hospitality, food service, or retail. Proven ability to lead and develop teams in a fast-paced, customer-facing environment. Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.). Knowledge of food safety standards and a commitment to maintaining compliance. Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers. Hands-on leadership style-comfortable jumping in to bake, prepare sandwiches, or serve guests when needed. High adaptability, resilience, and a proactive approach to problem solving. Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a retail environment. Reliable vehicle and valid driver's license to allow regular travel between locations Fluent in English Restaurant type: Bakery Café Coffee shop Available Monday to Friday & Weekends Work Location: Multiple retail locations across Washington DC, Maryland, and Virginia Learn more about us at PIb81bcfed5-
12/08/2025
Full time
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. Multi-Unit General Manager Fresh Baguette - DMV Area Fresh Baguette is a fast-growing artisanal bakery founded in 2013 in Bethesda, MD. Inspired by French bakeries, we craft fresh, made-from-scratch organic breads, pastries, sweets, and croissants every day, serving guests in seven retail locations, two production bakeries, and through our wholesale partners. Our mission is to create unique moments of indulgence that delight every sense, combining authentic quality with a warm, modern atmosphere. About the Role We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success. What We Offer A leadership role in a growing, values-driven company. Competitive compensation package: $85,000-$115,000 per year, including bonus. Paid Time Off to rest and recharge. Health & Dental Insurance (eligible after 90 days). 401(k) with Company Match to invest in your future. Monthly Wellness Reimbursement to support your well-being. 40% Employee Discount on all Fresh Baguette products. Free Lunch during shifts. Anniversary Gift Card to celebrate your milestones. Opportunities for professional growth and advancement. A collaborative, supportive team culture where your impact is visible every day. Key Responsibilities 1. Ownership & Accountability They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team. Take full responsibility for the bakery's overall performance, including sales, profitability, customer satisfaction, and team culture. Proactively identify and resolve challenges, ensuring smooth day-to-day operations. Maintain a clean, safe, and organized environment that reflects Fresh Baguette's standards of excellence. 2. People Leadership & Development They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them. Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers. Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities. Build strong team bonds by fostering respect, collaboration, and care among all employees. 3. Business Mindset & Operational Excellence They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attention to details, track KPIs, and always look for ways to improve processes, quality, and profitability. Drive sales growth through local marketing initiatives, community engagement, and business development opportunities. Monitor and analyze key performance indicators (KPIs), making data-driven decisions to drive growth. Optimize labor, inventory, and production planning to minimize waste and maximize output. Uphold Fresh Baguette's standards for product quality, consistency, and presentation. Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement. 4. Adaptability & Autonomy They thrive in change and can work independently without constant direction. They collaborate effectively at a distance, adjust quickly to new circumstances, and lead their team with resilience. Their curiosity and flexibility make them quick learners who adapt their approach as the business evolves. Lead daily bakery operations on the floor, ensuring smooth coordination between front-of-house and back-of-house teams. Adjust quickly to new circumstances, from customer needs to operational challenges. Take initiative and lead independently while maintaining strong communication with central leadership. Encourage agility and problem-solving within the team. 5. Service Orientation & Charismatic Presence They love to serve others and create a welcoming atmosphere. With a natural smile and genuine warmth, they make customers and team members feel valued. Their charisma spreads enthusiasm and energy, inspiring people to enjoy the bakery experience and rally around shared goals. They view every interaction as a chance to delight, connect, and strengthen relationships. Lead by example on the bakery floor-welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence. Set the tone for a service culture where every team member delights guests and builds loyalty. Ensure that customer interactions reflect the values of hospitality, friendliness, and care. Qualifications 4+ years of management experience in hospitality, food service, or retail. Proven ability to lead and develop teams in a fast-paced, customer-facing environment. Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.). Knowledge of food safety standards and a commitment to maintaining compliance. Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers. Hands-on leadership style-comfortable jumping in to bake, prepare sandwiches, or serve guests when needed. High adaptability, resilience, and a proactive approach to problem solving. Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a retail environment. Reliable vehicle and valid driver's license to allow regular travel between locations Fluent in English Restaurant type: Bakery Café Coffee shop Available Monday to Friday & Weekends Work Location: Multiple retail locations across Washington DC, Maryland, and Virginia Learn more about us at PIb81bcfed5-