Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/10/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/10/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/10/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/10/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/10/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/10/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/10/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Program and vendor management for the vision and dental plans. Subject matter expert for the wellness and fitness reimbursement programs. Oversee family building program. Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. Assists with raised issues on benefit programs. Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. Evaluates the efficiency and impact of changes for benefits programs and initiatives. Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. Assists with benefit projects and initiatives and serves on cross functional teams. Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Working knowledge of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Benefits Advisor (Mid-Level), specializing in Leaves and Programs, you will be a key resource for our employees navigating important life events. You will manage leave programs, vendor relationships (i.e. our onsite child development center), communications, and annual enrollment fairs, ensuring a smooth and supportive experience for USAA employees. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office location. Relocation assistance is not available for this position. What you'll do: Leave programs subject matter expert. Vendor and program relationship manager. Onsite services support to include managing onsite child development center relationship. Back-up care program management. Leads communication efforts across the benefits team, builds relationship with Association communications subject matter experts. Manage the MyTotalRewards portal. Event planning, coordinates all Annual Enrollment Fairs across all campuses. Provide expert mentorship in the design, development, and administration of employee benefit plans. Support the daily operations of benefit programs, ensuring they meet all legal and contractual requirements. Analyze trends and data to identify and solve benefit-related issues, finding the best solutions for the organization and employees. Help resolve sophisticated issues related to employee benefit programs. Ensure that benefit programs and vendors align with the company's overall Total Rewards philosophy. Assess vendor performance and ensure contracts deliver excellent service to employees. Collaborate with partners to improve and refine employee benefit program goals. Evaluate how well benefit programs are working and the impact of changes made. Ensure benefit programs follow all applicable laws and regulations, staying ahead of changes that may affect offerings. Research and analyze program changes to maintain compliance with federal regulations. Participate in benefit-related projects and initiatives, working on cross-functional teams. Coordinate with collaborators to create and implement systems and processes that support benefit projects. Help implement communication strategies for benefit plans, including updates on open enrollment, pricing, and plan details. Analyze costs and identify ways to minimize expenses and improve efficiency, while also assessing the financial impact of programs. Identify, assess, and handle risks associated with benefit programs, following all risk and compliance policies. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Solid understanding of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to critical inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. What sets you apart: Experience leading and/or implementing Benefits communication strategies. Strong vendor management experience (assessing SLOs, issue management). Experience with corporate Military Leave programs. Ability to work autonomously as well as with direction. Expert verbal and written communication skills. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/10/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Benefits Advisor (Mid-Level), specializing in Leaves and Programs, you will be a key resource for our employees navigating important life events. You will manage leave programs, vendor relationships (i.e. our onsite child development center), communications, and annual enrollment fairs, ensuring a smooth and supportive experience for USAA employees. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office location. Relocation assistance is not available for this position. What you'll do: Leave programs subject matter expert. Vendor and program relationship manager. Onsite services support to include managing onsite child development center relationship. Back-up care program management. Leads communication efforts across the benefits team, builds relationship with Association communications subject matter experts. Manage the MyTotalRewards portal. Event planning, coordinates all Annual Enrollment Fairs across all campuses. Provide expert mentorship in the design, development, and administration of employee benefit plans. Support the daily operations of benefit programs, ensuring they meet all legal and contractual requirements. Analyze trends and data to identify and solve benefit-related issues, finding the best solutions for the organization and employees. Help resolve sophisticated issues related to employee benefit programs. Ensure that benefit programs and vendors align with the company's overall Total Rewards philosophy. Assess vendor performance and ensure contracts deliver excellent service to employees. Collaborate with partners to improve and refine employee benefit program goals. Evaluate how well benefit programs are working and the impact of changes made. Ensure benefit programs follow all applicable laws and regulations, staying ahead of changes that may affect offerings. Research and analyze program changes to maintain compliance with federal regulations. Participate in benefit-related projects and initiatives, working on cross-functional teams. Coordinate with collaborators to create and implement systems and processes that support benefit projects. Help implement communication strategies for benefit plans, including updates on open enrollment, pricing, and plan details. Analyze costs and identify ways to minimize expenses and improve efficiency, while also assessing the financial impact of programs. Identify, assess, and handle risks associated with benefit programs, following all risk and compliance policies. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. Experience leading and/or running projects/programs. Solid understanding of data analysis tools and techniques. Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to critical inquires and complaints. Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. What sets you apart: Experience leading and/or implementing Benefits communication strategies. Strong vendor management experience (assessing SLOs, issue management). Experience with corporate Military Leave programs. Ability to work autonomously as well as with direction. Expert verbal and written communication skills. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Amazon Web Services (AWS) is seeking a Principal Level Commissioning Engineer to support the development and implementation of all aspects of the Commissioning Program for leased/owned data centers. This role, with an expert-level focus on the mechanical discipline of Commissioning, will serve as the primary liaison between Senior Engineers, Principal Engineers, Senior Managers, Directors, and VPs across the AWS team and external Commissioning Vendors. As a leader in the Data Center Capacity Delivery (DCCD) organization, you will research, develop, and ensure meticulous and timely delivery of our Data Centers. Principal Commissioning Engineers are hands-on, producing both detailed technical work and high-level program designs and process frameworks. They will aid in establishing testing methodologies, drive standardization, and increase quality across all AWS building sites. The successful candidate will have extensive experience in commissioning, program development and sustainment, and cross-functional collaboration. They must have a proven record of leading commissioning programs on large-scale critical infrastructure deployments, including Quality Control (QC), Startup, Functional Performance Testing (FPT), Integrated System Testing (IST), and cost- and schedule-mitigating measures. This position requires excellence in a fast-paced environment and the ability to manage concurrent responsibilities while supporting parallel initiatives. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Serve as the Subject Matter Expert (SME) for mechanical systems and the commissioning program for AWS leased/owned data centers Lead and support AWS pre-construction and construction management teams for new data center design and process improvement Lead and support AWS product teams and Principal Engineering for new data center design, new products, and product enhancements Lead and support reviews of design specifications, testing requirements, and test procedures and standards for adherence to commissioning specifications Lead and support workshops that drive alignment on key issues, construction practices, data center designs, and initiatives with the focus of increasing the effectiveness of construction and commissioning while enhancing customer experience and operational excellence Assist in Development and delivery of technical training programs for commissioning teams, to ensure consistency in procedures and knowledge transfer Conduct regular quality assurance audits of commissioning processes, documentation, and field execution to maintain high standards and identify areas for improvement Lead Correction of Errors (COE) investigations, root cause analysis (RCA), and implementation of preventive measures to enhance system reliability and operational efficiency Participate in technical interviews for commissioning team members and contractors, ensuring the selection of qualified personnel aligned with AWS standards Additional Job Requirements Ability and willingness to travel domestic and internationally for up to 50% of the year. Required to provide personal transportation for meetings and job visits away from the office; reimbursed. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Bachelor's degree in Electrical/Mechanical Engineering or equivalent, or relevant discipline work experience • 7+ years' experience directly related to the commissioning/startup of data centers/critical infrastructure or large-scale, utility systems, mechanical and electrical plant and experience with large infrastructure project execution. • Strong understanding of construction processes, mechanical and electrical systems, and commissioning methodologies. • Knowledge of industry standards/best practices related to Commissioning. • Strategic thinking and long-term vision for technical direction PREFERRED QUALIFICATIONS • Ability to influence and lead without direct authority • Works independently while earning trust, building strong rapport across a broader team • Project and program management skills • Clear and concise in verbal and written communications • Cross-functional collaboration and stakeholder management • Mentorship and development of junior engineers • Business acumen and understanding of organizational goals Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/10/2025
Full time
Amazon Web Services (AWS) is seeking a Principal Level Commissioning Engineer to support the development and implementation of all aspects of the Commissioning Program for leased/owned data centers. This role, with an expert-level focus on the mechanical discipline of Commissioning, will serve as the primary liaison between Senior Engineers, Principal Engineers, Senior Managers, Directors, and VPs across the AWS team and external Commissioning Vendors. As a leader in the Data Center Capacity Delivery (DCCD) organization, you will research, develop, and ensure meticulous and timely delivery of our Data Centers. Principal Commissioning Engineers are hands-on, producing both detailed technical work and high-level program designs and process frameworks. They will aid in establishing testing methodologies, drive standardization, and increase quality across all AWS building sites. The successful candidate will have extensive experience in commissioning, program development and sustainment, and cross-functional collaboration. They must have a proven record of leading commissioning programs on large-scale critical infrastructure deployments, including Quality Control (QC), Startup, Functional Performance Testing (FPT), Integrated System Testing (IST), and cost- and schedule-mitigating measures. This position requires excellence in a fast-paced environment and the ability to manage concurrent responsibilities while supporting parallel initiatives. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Serve as the Subject Matter Expert (SME) for mechanical systems and the commissioning program for AWS leased/owned data centers Lead and support AWS pre-construction and construction management teams for new data center design and process improvement Lead and support AWS product teams and Principal Engineering for new data center design, new products, and product enhancements Lead and support reviews of design specifications, testing requirements, and test procedures and standards for adherence to commissioning specifications Lead and support workshops that drive alignment on key issues, construction practices, data center designs, and initiatives with the focus of increasing the effectiveness of construction and commissioning while enhancing customer experience and operational excellence Assist in Development and delivery of technical training programs for commissioning teams, to ensure consistency in procedures and knowledge transfer Conduct regular quality assurance audits of commissioning processes, documentation, and field execution to maintain high standards and identify areas for improvement Lead Correction of Errors (COE) investigations, root cause analysis (RCA), and implementation of preventive measures to enhance system reliability and operational efficiency Participate in technical interviews for commissioning team members and contractors, ensuring the selection of qualified personnel aligned with AWS standards Additional Job Requirements Ability and willingness to travel domestic and internationally for up to 50% of the year. Required to provide personal transportation for meetings and job visits away from the office; reimbursed. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Bachelor's degree in Electrical/Mechanical Engineering or equivalent, or relevant discipline work experience • 7+ years' experience directly related to the commissioning/startup of data centers/critical infrastructure or large-scale, utility systems, mechanical and electrical plant and experience with large infrastructure project execution. • Strong understanding of construction processes, mechanical and electrical systems, and commissioning methodologies. • Knowledge of industry standards/best practices related to Commissioning. • Strategic thinking and long-term vision for technical direction PREFERRED QUALIFICATIONS • Ability to influence and lead without direct authority • Works independently while earning trust, building strong rapport across a broader team • Project and program management skills • Clear and concise in verbal and written communications • Cross-functional collaboration and stakeholder management • Mentorship and development of junior engineers • Business acumen and understanding of organizational goals Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Web Services (AWS) is seeking a Principal Level Commissioning Engineer to support the development and implementation of all aspects of the Commissioning Program for leased/owned data centers. This role, with an expert-level focus on the mechanical discipline of Commissioning, will serve as the primary liaison between Senior Engineers, Principal Engineers, Senior Managers, Directors, and VPs across the AWS team and external Commissioning Vendors. As a leader in the Data Center Capacity Delivery (DCCD) organization, you will research, develop, and ensure meticulous and timely delivery of our Data Centers. Principal Commissioning Engineers are hands-on, producing both detailed technical work and high-level program designs and process frameworks. They will aid in establishing testing methodologies, drive standardization, and increase quality across all AWS building sites. The successful candidate will have extensive experience in commissioning, program development and sustainment, and cross-functional collaboration. They must have a proven record of leading commissioning programs on large-scale critical infrastructure deployments, including Quality Control (QC), Startup, Functional Performance Testing (FPT), Integrated System Testing (IST), and cost- and schedule-mitigating measures. This position requires excellence in a fast-paced environment and the ability to manage concurrent responsibilities while supporting parallel initiatives. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Serve as the Subject Matter Expert (SME) for electrical systems and the commissioning program for AWS leased/owned data centers Lead and support AWS pre-construction and construction management teams for new data center design and process improvement Lead and support AWS product teams and Principal Engineering for new data center design, new products, and product enhancements Lead and support reviews of design specifications, testing requirements, and test procedures and standards for adherence to commissioning specifications Lead and support workshops that drive alignment on key issues, construction practices, data center designs, and initiatives with the focus of increasing the effectiveness of construction and commissioning while enhancing customer experience and operational excellence Assist in Development and delivery of technical training programs for commissioning teams, to ensure consistency in procedures and knowledge transfer Conduct regular quality assurance audits of commissioning processes, documentation, and field execution to maintain high standards and identify areas for improvement Lead Correction of Errors (COE) investigations, root cause analysis (RCA), and implementation of preventive measures to enhance system reliability and operational efficiency Participate in technical interviews for commissioning team members and contractors, ensuring the selection of qualified personnel aligned with AWS standards Additional Job Requirements Ability and willingness to travel domestic and internationally for up to 50% of the year. Required to provide personal transportation for meetings and job visits away from the office; reimbursed. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical/Mechanical Engineering or equivalent, or relevant discipline work experience - 7+ years' experience directly related to the commissioning/startup of data centers/critical infrastructure or large-scale, utility systems, mechanical and electrical plant and experience with large infrastructure project execution. - Strong understanding of construction processes, mechanical and electrical systems, and commissioning methodologies. - Knowledge of industry standards/best practices related to Commissioning. - Strategic thinking and long-term vision for technical direction PREFERRED QUALIFICATIONS - Experience carrying design concepts through exploration, development, and into deployment or mass production Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
12/10/2025
Full time
Amazon Web Services (AWS) is seeking a Principal Level Commissioning Engineer to support the development and implementation of all aspects of the Commissioning Program for leased/owned data centers. This role, with an expert-level focus on the mechanical discipline of Commissioning, will serve as the primary liaison between Senior Engineers, Principal Engineers, Senior Managers, Directors, and VPs across the AWS team and external Commissioning Vendors. As a leader in the Data Center Capacity Delivery (DCCD) organization, you will research, develop, and ensure meticulous and timely delivery of our Data Centers. Principal Commissioning Engineers are hands-on, producing both detailed technical work and high-level program designs and process frameworks. They will aid in establishing testing methodologies, drive standardization, and increase quality across all AWS building sites. The successful candidate will have extensive experience in commissioning, program development and sustainment, and cross-functional collaboration. They must have a proven record of leading commissioning programs on large-scale critical infrastructure deployments, including Quality Control (QC), Startup, Functional Performance Testing (FPT), Integrated System Testing (IST), and cost- and schedule-mitigating measures. This position requires excellence in a fast-paced environment and the ability to manage concurrent responsibilities while supporting parallel initiatives. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Serve as the Subject Matter Expert (SME) for electrical systems and the commissioning program for AWS leased/owned data centers Lead and support AWS pre-construction and construction management teams for new data center design and process improvement Lead and support AWS product teams and Principal Engineering for new data center design, new products, and product enhancements Lead and support reviews of design specifications, testing requirements, and test procedures and standards for adherence to commissioning specifications Lead and support workshops that drive alignment on key issues, construction practices, data center designs, and initiatives with the focus of increasing the effectiveness of construction and commissioning while enhancing customer experience and operational excellence Assist in Development and delivery of technical training programs for commissioning teams, to ensure consistency in procedures and knowledge transfer Conduct regular quality assurance audits of commissioning processes, documentation, and field execution to maintain high standards and identify areas for improvement Lead Correction of Errors (COE) investigations, root cause analysis (RCA), and implementation of preventive measures to enhance system reliability and operational efficiency Participate in technical interviews for commissioning team members and contractors, ensuring the selection of qualified personnel aligned with AWS standards Additional Job Requirements Ability and willingness to travel domestic and internationally for up to 50% of the year. Required to provide personal transportation for meetings and job visits away from the office; reimbursed. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical/Mechanical Engineering or equivalent, or relevant discipline work experience - 7+ years' experience directly related to the commissioning/startup of data centers/critical infrastructure or large-scale, utility systems, mechanical and electrical plant and experience with large infrastructure project execution. - Strong understanding of construction processes, mechanical and electrical systems, and commissioning methodologies. - Knowledge of industry standards/best practices related to Commissioning. - Strategic thinking and long-term vision for technical direction PREFERRED QUALIFICATIONS - Experience carrying design concepts through exploration, development, and into deployment or mass production Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company has an exciting opportunity for an Electronic Systems Design, Analysis, and Test Engineer for current and emerging programs across the St. Louis region, including Berkeley, MO, Hazelwood, MO, St. Charles, MO, and Mascoutah, IL. At Boeing, our Electrical Engineers develop and test electronic and electrical system requirements using analytical and technical skills, translate requirements into system architectures and modify hardware and software designs for Boeing aircraft, unmanned vehicles and much more. These Capability Centers support the following programs: F-47 - the next generation fighter for the Air Force T-7A - the next generation trainer for the Air Force F/A-18, EA-18G, F-15, F-22 - production tactical fighter aircraft ongoing major upgrades Several programs within the Phantom Works organization MQ-25 - Autonomous Carrier Landing Vehicles for the Navy Engineering Capability Centers - specialized engineering for Platform Cybersecurity, Product Security, Flight Simulation, Radar Development, and Advanced Mission Systems Precision Engagement Systems (PES) including Direct Attack weapons (JDAM, SDB, MOP, HAAWC and associated derivatives) and Cruise Missiles (SLAM ER, Harpoon and development weapons) Boeing Global Services including Support Equipment, Government Training Engineering, and US Air Force Programs Modification, Sustainment, and Product Support Boeing Test and Evaluation Our teams are currently hiring for a broad range of experience levels including Associate and Experienced Electronic Systems Design and Analysis Engineers. Position Responsibilities: Understand and apply job practices, techniques, standards, principles, theories, and concepts Develop, document and maintain electronic and electrical system requirements according to customer desires and contract requirements Develop statement-of-work and technical performance specifications Analyze, translate and implement requirements into system architecture, hardware and software designs and interface specifications, showing traceability throughout the product lifecycle Test and validate to ensure system designs meet operational and functional requirements Resolve product integration issues and production anomalies Investigate emerging technologies to develop concepts for future product designs to meet projected requirements and for potential application to company business need Monitor supplier performance to ensure system integration and compliance with requirements Develop and document moderately complex electronic and electrical system requirements Design hardware, software and interface specifications Solve problems concerning fielded hardware and software over the entire product lifecycle This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Potential signing bonus for eligible/qualified external candidates. Some programs may require domestic and/or international travel This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. A final U.S. Secret or Top-Secret Clearance Post-Start is required. Special Program Access or other Government Access Requirements may be required for these position. Basic Qualifications (Required Skill/Experience): Bachelor of Science degree from an accredited course of study in engineering, chemistry, physics, mathematics, data science, or computer science. Currently reside in OR willing to relocate to the St. Louis, Missouri region Preferred Qualifications (Desired Skills/Experience): Experience in the Aerospace Industry Experience using good communication, analytical, and organizational skills and be able to work in a team environment Experience within a design/build or test team Experience creating, developing, and/or maintaining engineering processes Experience with electronic/electrical system designs or test based on requirements Strong knowledge of data structures, system design, and architecture Typical Education/Experience: Associate Level 2: Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master). In the USA, ABET accreditation is the preferred, although not required, accreditation standard. Experienced Level 3: Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, engineering data science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience or non-US equivalent qualifications. In the USA, ABET accreditation is the preferred, although not required, accreditation standard. Relocation: This position offers relocation based on candidate eligibility. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Shift: This position is for 1st shift. At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Please note that the salary information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 2: $79,900 - $108,100 Level 3: $96,050 - $129,950 The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Applications for this position will be accepted until Dec. 22, 2025 Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
12/10/2025
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company has an exciting opportunity for an Electronic Systems Design, Analysis, and Test Engineer for current and emerging programs across the St. Louis region, including Berkeley, MO, Hazelwood, MO, St. Charles, MO, and Mascoutah, IL. At Boeing, our Electrical Engineers develop and test electronic and electrical system requirements using analytical and technical skills, translate requirements into system architectures and modify hardware and software designs for Boeing aircraft, unmanned vehicles and much more. These Capability Centers support the following programs: F-47 - the next generation fighter for the Air Force T-7A - the next generation trainer for the Air Force F/A-18, EA-18G, F-15, F-22 - production tactical fighter aircraft ongoing major upgrades Several programs within the Phantom Works organization MQ-25 - Autonomous Carrier Landing Vehicles for the Navy Engineering Capability Centers - specialized engineering for Platform Cybersecurity, Product Security, Flight Simulation, Radar Development, and Advanced Mission Systems Precision Engagement Systems (PES) including Direct Attack weapons (JDAM, SDB, MOP, HAAWC and associated derivatives) and Cruise Missiles (SLAM ER, Harpoon and development weapons) Boeing Global Services including Support Equipment, Government Training Engineering, and US Air Force Programs Modification, Sustainment, and Product Support Boeing Test and Evaluation Our teams are currently hiring for a broad range of experience levels including Associate and Experienced Electronic Systems Design and Analysis Engineers. Position Responsibilities: Understand and apply job practices, techniques, standards, principles, theories, and concepts Develop, document and maintain electronic and electrical system requirements according to customer desires and contract requirements Develop statement-of-work and technical performance specifications Analyze, translate and implement requirements into system architecture, hardware and software designs and interface specifications, showing traceability throughout the product lifecycle Test and validate to ensure system designs meet operational and functional requirements Resolve product integration issues and production anomalies Investigate emerging technologies to develop concepts for future product designs to meet projected requirements and for potential application to company business need Monitor supplier performance to ensure system integration and compliance with requirements Develop and document moderately complex electronic and electrical system requirements Design hardware, software and interface specifications Solve problems concerning fielded hardware and software over the entire product lifecycle This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Potential signing bonus for eligible/qualified external candidates. Some programs may require domestic and/or international travel This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. A final U.S. Secret or Top-Secret Clearance Post-Start is required. Special Program Access or other Government Access Requirements may be required for these position. Basic Qualifications (Required Skill/Experience): Bachelor of Science degree from an accredited course of study in engineering, chemistry, physics, mathematics, data science, or computer science. Currently reside in OR willing to relocate to the St. Louis, Missouri region Preferred Qualifications (Desired Skills/Experience): Experience in the Aerospace Industry Experience using good communication, analytical, and organizational skills and be able to work in a team environment Experience within a design/build or test team Experience creating, developing, and/or maintaining engineering processes Experience with electronic/electrical system designs or test based on requirements Strong knowledge of data structures, system design, and architecture Typical Education/Experience: Associate Level 2: Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master). In the USA, ABET accreditation is the preferred, although not required, accreditation standard. Experienced Level 3: Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, engineering data science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience or non-US equivalent qualifications. In the USA, ABET accreditation is the preferred, although not required, accreditation standard. Relocation: This position offers relocation based on candidate eligibility. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Shift: This position is for 1st shift. At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Please note that the salary information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 2: $79,900 - $108,100 Level 3: $96,050 - $129,950 The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Applications for this position will be accepted until Dec. 22, 2025 Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Description: Join Our Team Today: $40K-$50K potential 1st year based on performance Schedule: Tuesday - Saturday Hours: Start to finish job No experience required, will train the right candidate If you're ready to shine in your career and become part of a team that values integrity, innovation, and community, apply now! At ABC Home & Commercial, we're more than just a company; we're a close-knit family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now and let's make Austin sparkle together! How You'll Make an Impact: As ABC's Window Cleaner, you will play a vital role in ensuring our customers' satisfaction by delivering professional and high-quality window cleaning services. With your attention to detail and excellent customer service skills, you'll brighten our customers' homes and businesses, leaving a lasting impression of cleanliness and professionalism. Requirements: What You'll Bring: Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. No experience required, will train the right candidate Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures. Excellent communication skills and a passion for providing exceptional customer service. Ability to prioritize tasks, work well under pressure, and maintain composure in challenging situations. Dependability, self-motivation, and a desire to work year-round. Ability to work on roofs, high heights, and ladders. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Prepare equipment and supplies needed for the workday, including water-fed poles, squeegees, buckets, and other tools, and load them into the truck. Clean both interior and exterior windows, power wash, vacuum gutters, and perform other tasks as needed. Ensure all work is done professionally and accurately, and clean the work area after the job is completed. Learn and use all equipment safely as directed by the Crew Leader. Communicate effectively with managers, dispatchers, customer service representatives, and customers to ensure alignment throughout the process. Maintain a professional attitude at all times with customers, fellow employees, and supervisors. Join Our Window Cleaning Crew Today: If you're ready to see through a crystal-clear career path and become part of a team that shines with integrity, innovation, and community spirit, apply now! We're looking for someone with a passion for cleanliness and a knack for making windows sparkle. Join us and let's make Austin shine together! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations, as mandated by federal law. PM21 PI9e678a1c1c1a-9878
12/10/2025
Full time
Description: Join Our Team Today: $40K-$50K potential 1st year based on performance Schedule: Tuesday - Saturday Hours: Start to finish job No experience required, will train the right candidate If you're ready to shine in your career and become part of a team that values integrity, innovation, and community, apply now! At ABC Home & Commercial, we're more than just a company; we're a close-knit family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now and let's make Austin sparkle together! How You'll Make an Impact: As ABC's Window Cleaner, you will play a vital role in ensuring our customers' satisfaction by delivering professional and high-quality window cleaning services. With your attention to detail and excellent customer service skills, you'll brighten our customers' homes and businesses, leaving a lasting impression of cleanliness and professionalism. Requirements: What You'll Bring: Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. No experience required, will train the right candidate Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures. Excellent communication skills and a passion for providing exceptional customer service. Ability to prioritize tasks, work well under pressure, and maintain composure in challenging situations. Dependability, self-motivation, and a desire to work year-round. Ability to work on roofs, high heights, and ladders. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Prepare equipment and supplies needed for the workday, including water-fed poles, squeegees, buckets, and other tools, and load them into the truck. Clean both interior and exterior windows, power wash, vacuum gutters, and perform other tasks as needed. Ensure all work is done professionally and accurately, and clean the work area after the job is completed. Learn and use all equipment safely as directed by the Crew Leader. Communicate effectively with managers, dispatchers, customer service representatives, and customers to ensure alignment throughout the process. Maintain a professional attitude at all times with customers, fellow employees, and supervisors. Join Our Window Cleaning Crew Today: If you're ready to see through a crystal-clear career path and become part of a team that shines with integrity, innovation, and community spirit, apply now! We're looking for someone with a passion for cleanliness and a knack for making windows sparkle. Join us and let's make Austin shine together! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations, as mandated by federal law. PM21 PI9e678a1c1c1a-9878
Rowan-Cabarrus Community College
Granite Quarry, North Carolina
Posting Number Regular_ Position Title Technical Support Specialist Classification Title: Educational Technology Technician Min Salary: $37,024.23 Salary Type: Annual FLSA: NE = Non-Exempt Position Summary Rowan-Cabarrus Community College is in search of a skilled Technical Support Specialist to bolster our Department of eLearning and Faculty Development Services within the Academic Programs division. We're looking for individuals with exceptional organizational and research abilities, adept interpersonal and teamwork capabilities, and outstanding oral and written communication prowess. If you're meticulous, possess robust computer skills including proficiency with online instruction applications software, and prioritize customer service with a solid work ethic, then you could be the ideal fit for this role with a primary emphasis on operational support. This is a 12-month, full-time position that reports to the Director of eLearning and Faculty Development Services. This is not a remote position, and will be seated on our North Carolina Research Center (NCRC) campus in Kannapolis, NC Required Education/Experience Associate's degree in computer science or a related field and four (4) years of experience in technical support of a learning management system; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Other Knowledge, Skills and Abilities Knowledge of: Modern office procedures, methods, and equipment; Recordkeeping practices; Computers and related software applications; Customer service principles; Filing principles and practices; English language, grammar, and punctuation. Skill in: Utilizing modern office equipment; Providing customer service; Preparing correspondence, memos, and/or other related information; Reviewing, assembling, and organizing data and information; Monitoring a budget; Using a computer and related software applications; Prioritizing and assigning work; Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Department Educational Tech Development Coordinator Work Hours 40 hours per week, Monday - Friday, 8a - 5p Posting Date 10/27/2025 Open Until Filled: Yes Duty and Responsibility Providing the preliminary assessment of student and faculty needs as communicated to the department. Duty and Responsibility Developing training materials and assisting in training end-users in other related training sessions. Duty and Responsibility Providing operational support to the Director and staff by: creating and maintaining technical forms for department systems, maintaining appropriate data records/files, preparing operational reports, maintaining and updating departmental memberships, preparing meeting agendas and meeting minutes & assisting with the logistics of departmental events Duty and Responsibility Managing the departmental email accounts. Duty and Responsibility Supporting staff's technology initiatives/needs. Duty and Responsibility Researching educational technologies. Duty and Responsibility Other duties as assigned.
12/10/2025
Full time
Posting Number Regular_ Position Title Technical Support Specialist Classification Title: Educational Technology Technician Min Salary: $37,024.23 Salary Type: Annual FLSA: NE = Non-Exempt Position Summary Rowan-Cabarrus Community College is in search of a skilled Technical Support Specialist to bolster our Department of eLearning and Faculty Development Services within the Academic Programs division. We're looking for individuals with exceptional organizational and research abilities, adept interpersonal and teamwork capabilities, and outstanding oral and written communication prowess. If you're meticulous, possess robust computer skills including proficiency with online instruction applications software, and prioritize customer service with a solid work ethic, then you could be the ideal fit for this role with a primary emphasis on operational support. This is a 12-month, full-time position that reports to the Director of eLearning and Faculty Development Services. This is not a remote position, and will be seated on our North Carolina Research Center (NCRC) campus in Kannapolis, NC Required Education/Experience Associate's degree in computer science or a related field and four (4) years of experience in technical support of a learning management system; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Other Knowledge, Skills and Abilities Knowledge of: Modern office procedures, methods, and equipment; Recordkeeping practices; Computers and related software applications; Customer service principles; Filing principles and practices; English language, grammar, and punctuation. Skill in: Utilizing modern office equipment; Providing customer service; Preparing correspondence, memos, and/or other related information; Reviewing, assembling, and organizing data and information; Monitoring a budget; Using a computer and related software applications; Prioritizing and assigning work; Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Department Educational Tech Development Coordinator Work Hours 40 hours per week, Monday - Friday, 8a - 5p Posting Date 10/27/2025 Open Until Filled: Yes Duty and Responsibility Providing the preliminary assessment of student and faculty needs as communicated to the department. Duty and Responsibility Developing training materials and assisting in training end-users in other related training sessions. Duty and Responsibility Providing operational support to the Director and staff by: creating and maintaining technical forms for department systems, maintaining appropriate data records/files, preparing operational reports, maintaining and updating departmental memberships, preparing meeting agendas and meeting minutes & assisting with the logistics of departmental events Duty and Responsibility Managing the departmental email accounts. Duty and Responsibility Supporting staff's technology initiatives/needs. Duty and Responsibility Researching educational technologies. Duty and Responsibility Other duties as assigned.
Job Title: Media Specialist (College of Arts & Sciences) Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61693 Department Florida State University College of Arts & Sciences Responsibilities The Media Specialist prepares and produces print, digital, visual, and multimedia projects that increase awareness of the College's research and creative activities for delivery in an integrated, multi-channel marketing and communications environment. Responsibilities include: Conducting interviews and developing written content related to the college's research, academic, and creative activities for distribution on marketing and communications channels reaching FSU faculty and staff, current and prospective students, FSU alumni, local and federal legislators, industry and scientific partners, and members of the public. Preparing visual assets to complement copy, including photography and still and motion graphics. Content produced includes original news and feature articles, press releases, social media content, marketing content, HTML emails and newsletters, calendar listings, and more in support of the College's programs, initiatives, goals, and mission. Editing news stories and digital content written by other communications team staff members, providing guidance on the pre-production editorial process including research, interviewing, transcription, drafting and revision, as well as overall style, tone, and voice. Physically attending events to generate coverage and demonstrate engagement. Photographing and videoing events, students, faculty, and alumni for use in College publications. Editing photos and videos as needed. Receive guidance from the program manager and assistant director for web and graphic design, posting content to College website and social media channels utilizing best practices in tagging, SEO writing, and data analytics. Reviewing departmental web and social media pages for articles to promote and pitches story ideas for publication on the College's channels. Under the direction of the program manager, responsible for developing and maintaining editorial production documentation and training materials Qualifications A Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.) Preferred Qualifications Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and nontechnical users. Ability to establish and maintain effective working relationships. Ability to gather, interpret, report, and/or edit information. Ability to meet project deadlines. Ability to perform accurately in a detail oriented environment. Ability to plan, implement, and direct photography, graphics, and audio/visual associated operations. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving skills. Ability to utilize technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of current media technology and trends. Ability to write and/or proofread and edit written word and/or information in various formats. Knowledge of web design and development. Ability to listen and record accurate information. Knowledge of graphic layout techniques and art in a digital format. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. Anticipated Salary Range The minimum salary for the position is in the mid-$40,000s. Anticipated starting salary will be offered commensurate with experience and qualifications. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
12/10/2025
Full time
Job Title: Media Specialist (College of Arts & Sciences) Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61693 Department Florida State University College of Arts & Sciences Responsibilities The Media Specialist prepares and produces print, digital, visual, and multimedia projects that increase awareness of the College's research and creative activities for delivery in an integrated, multi-channel marketing and communications environment. Responsibilities include: Conducting interviews and developing written content related to the college's research, academic, and creative activities for distribution on marketing and communications channels reaching FSU faculty and staff, current and prospective students, FSU alumni, local and federal legislators, industry and scientific partners, and members of the public. Preparing visual assets to complement copy, including photography and still and motion graphics. Content produced includes original news and feature articles, press releases, social media content, marketing content, HTML emails and newsletters, calendar listings, and more in support of the College's programs, initiatives, goals, and mission. Editing news stories and digital content written by other communications team staff members, providing guidance on the pre-production editorial process including research, interviewing, transcription, drafting and revision, as well as overall style, tone, and voice. Physically attending events to generate coverage and demonstrate engagement. Photographing and videoing events, students, faculty, and alumni for use in College publications. Editing photos and videos as needed. Receive guidance from the program manager and assistant director for web and graphic design, posting content to College website and social media channels utilizing best practices in tagging, SEO writing, and data analytics. Reviewing departmental web and social media pages for articles to promote and pitches story ideas for publication on the College's channels. Under the direction of the program manager, responsible for developing and maintaining editorial production documentation and training materials Qualifications A Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.) Preferred Qualifications Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and nontechnical users. Ability to establish and maintain effective working relationships. Ability to gather, interpret, report, and/or edit information. Ability to meet project deadlines. Ability to perform accurately in a detail oriented environment. Ability to plan, implement, and direct photography, graphics, and audio/visual associated operations. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving skills. Ability to utilize technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of current media technology and trends. Ability to write and/or proofread and edit written word and/or information in various formats. Knowledge of web design and development. Ability to listen and record accurate information. Knowledge of graphic layout techniques and art in a digital format. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. Anticipated Salary Range The minimum salary for the position is in the mid-$40,000s. Anticipated starting salary will be offered commensurate with experience and qualifications. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
University Of Pennsylvania
Philadelphia, Pennsylvania
Administrative Coordinator - Communication Neuroscience Lab University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Administrative Coordinator - Communication Neuroscience Lab Job Profile Title Administrative Coordinator Job Description Summary The Communication Neuroscience Lab (CNLab) in the Annenberg School of Communication is looking for an Administrative Coordinator. Working closely with the Senior Lab Manager, the Administrative Coordinator will help plan labwide meetings and teambuilding events, assist with travel arrangements for the lab's Director, prepare for project-specific meetings and reports, and support the day-to-day operations of the lab as a whole. Job Description The Communication Neuroscience Lab in the Annenberg School of Communication is an interdisciplinary group of 15+ researchers who focus on catalyzing communication that increases human health and happiness and reduces human suffering by gaining insight into how people coordinate, bond, and influence one another. Our current research projects span different fields, such as climate communication and action, health communication, and social psychology. We believe that our science is better with a diverse team. We embrace and encourage our lab members' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our lab members who they are. Part of having a large, diverse team means we need someone responsible for tracking large amounts of organizational information, staying on top of multiple tasks at once, and planning in advance to make sure things run smoothly. Our ideal coordinator has a strong eye for detail, a desire to support team cohesion by planning organizational and social activities, and an eagerness to gain administrative experience while facilitating meaningful research in a supportive, cross-functional team. RESPONSIBILITIES: Working closely with the Senior Lab Manager, the Administrative Coordinator will: Provide overall support to the lab's Director, Dr. Emily Falk, which may include: managing busy schedules, making travel arrangements, and copy-editing and formatting formal documents like recommendation letters and grant submissions. Coordinate with team members and external collaborators to organize lab-wide or project-related meetings. This may involve managing shared calendars, scheduling meetings, sending reminders, drafting agendas, taking notes, and assisting with progress reports. Serve as the initial lab contact person by answering incoming emails to the lab, directing inquiries to appropriate lab members, and drafting various communications to outside individuals, such as collaborators, funders, prospective students, and local community members. Plan and coordinate lab social and team-building events, which can involve coordinating catering, making reservations, ordering or picking up supplies, and preparing activities. We are passionate about making time for joy, and you can help make it happen! Document financial transactions including (but not limited to) travel reimbursements, payments to vendors, and purchases for the lab. Enter information on incoming and graduating lab members, ongoing projects, and new publications into existing systems/databases. Use this information to update the lab website, craft posts for lab social media accounts, Dr. Falk's CV, grant reports, and our annual center report to the Dean of ASC. Assist with onboarding and offboarding of lab members, and coordinating with other departments to ensure access to facilities, technology, documentation, and other resources. Depending on the interests and previous experiences of the coordinator, this position also has the potential to include other administrative parts of the research process, such as: updating study documentation, testing surveys, IRB management, and tracking participant payment. (Note: Experience with/interest in experimental research is a welcome bonus, but not a requirement for application.) IMPORTANT: Please submit your resume/CV AND fill out this Qualtrics Survey for your application to be considered complete. Cover letters are recommended but not required. Qualifications: Note: We don't expect you to come in knowing everything! We do our best to foster a supportive environment and provide hands-on training for every part of the job. Our hope is for candidates who enjoy using and developing systems to keep things organized and, ideally, have a knack for catching little details that others might miss. Required: BA/BS with at least 1-2 years of related experience or H.S. Diploma or GED Required with at least 5-7 years of related experience, or equivalent combination of education and experience. Experience providing administrative support Comfort using Google Suite Applications (e.g., Calendar, Docs, Sheets) Superb attention to detail Highly organized, responsible, and reliable Excellent with time management (balancing multiple tasks at once, prioritizing, and holding oneself accountable to meet deadlines) Ability to work independently, as well as in a team Strong interpersonal skills, including both written and oral communication Willingness to learn how to use new online tools and software for scheduling, productivity, management, social media, and/or research Strongly Preferred: Past experience providing administrative support in a college, university, or other research-intensive settings with calendar management (e.g., as an executive assistant) or group scheduling with a team of 10+ with tracking information with spreadsheets, databases, and/or project management software Someone who is proactive (identifies and addresses potential future challenges before they arise) self-identifies as a planner Would Be Great: Highly experienced with using one or more Google Suite Applications (e.g., setting up filters and message templates/canned messages in Gmail, using appointment slots and repeating events in Google Calendar, using formulas, content validation, and conditional formatting in Google Sheets or Microsoft Excel , using Theme Builder in Google Slides or Slide Master in Microsoft Powerpoint ) Experience with: Travel and expense report tools like Concur Notion (or other project management software), Slack, RedCAP, Qualtrics, Box/Dropbox, Paperpile (or other citation management platforms), and/or Adobe Acrobat Event planning (e.g., scheduling, arranging catering, making reservations for large groups) Experimental research, especially research with human participants Running online studies through recruitment platforms such as mTurk or Prolific Citation management or IRB management Job Location - City, State Philadelphia, Pennsylvania Department / School Annenberg School for Communication Pay Range $20.45 - $25.00 Hourly Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision . click apply for full job details
12/10/2025
Full time
Administrative Coordinator - Communication Neuroscience Lab University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Administrative Coordinator - Communication Neuroscience Lab Job Profile Title Administrative Coordinator Job Description Summary The Communication Neuroscience Lab (CNLab) in the Annenberg School of Communication is looking for an Administrative Coordinator. Working closely with the Senior Lab Manager, the Administrative Coordinator will help plan labwide meetings and teambuilding events, assist with travel arrangements for the lab's Director, prepare for project-specific meetings and reports, and support the day-to-day operations of the lab as a whole. Job Description The Communication Neuroscience Lab in the Annenberg School of Communication is an interdisciplinary group of 15+ researchers who focus on catalyzing communication that increases human health and happiness and reduces human suffering by gaining insight into how people coordinate, bond, and influence one another. Our current research projects span different fields, such as climate communication and action, health communication, and social psychology. We believe that our science is better with a diverse team. We embrace and encourage our lab members' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our lab members who they are. Part of having a large, diverse team means we need someone responsible for tracking large amounts of organizational information, staying on top of multiple tasks at once, and planning in advance to make sure things run smoothly. Our ideal coordinator has a strong eye for detail, a desire to support team cohesion by planning organizational and social activities, and an eagerness to gain administrative experience while facilitating meaningful research in a supportive, cross-functional team. RESPONSIBILITIES: Working closely with the Senior Lab Manager, the Administrative Coordinator will: Provide overall support to the lab's Director, Dr. Emily Falk, which may include: managing busy schedules, making travel arrangements, and copy-editing and formatting formal documents like recommendation letters and grant submissions. Coordinate with team members and external collaborators to organize lab-wide or project-related meetings. This may involve managing shared calendars, scheduling meetings, sending reminders, drafting agendas, taking notes, and assisting with progress reports. Serve as the initial lab contact person by answering incoming emails to the lab, directing inquiries to appropriate lab members, and drafting various communications to outside individuals, such as collaborators, funders, prospective students, and local community members. Plan and coordinate lab social and team-building events, which can involve coordinating catering, making reservations, ordering or picking up supplies, and preparing activities. We are passionate about making time for joy, and you can help make it happen! Document financial transactions including (but not limited to) travel reimbursements, payments to vendors, and purchases for the lab. Enter information on incoming and graduating lab members, ongoing projects, and new publications into existing systems/databases. Use this information to update the lab website, craft posts for lab social media accounts, Dr. Falk's CV, grant reports, and our annual center report to the Dean of ASC. Assist with onboarding and offboarding of lab members, and coordinating with other departments to ensure access to facilities, technology, documentation, and other resources. Depending on the interests and previous experiences of the coordinator, this position also has the potential to include other administrative parts of the research process, such as: updating study documentation, testing surveys, IRB management, and tracking participant payment. (Note: Experience with/interest in experimental research is a welcome bonus, but not a requirement for application.) IMPORTANT: Please submit your resume/CV AND fill out this Qualtrics Survey for your application to be considered complete. Cover letters are recommended but not required. Qualifications: Note: We don't expect you to come in knowing everything! We do our best to foster a supportive environment and provide hands-on training for every part of the job. Our hope is for candidates who enjoy using and developing systems to keep things organized and, ideally, have a knack for catching little details that others might miss. Required: BA/BS with at least 1-2 years of related experience or H.S. Diploma or GED Required with at least 5-7 years of related experience, or equivalent combination of education and experience. Experience providing administrative support Comfort using Google Suite Applications (e.g., Calendar, Docs, Sheets) Superb attention to detail Highly organized, responsible, and reliable Excellent with time management (balancing multiple tasks at once, prioritizing, and holding oneself accountable to meet deadlines) Ability to work independently, as well as in a team Strong interpersonal skills, including both written and oral communication Willingness to learn how to use new online tools and software for scheduling, productivity, management, social media, and/or research Strongly Preferred: Past experience providing administrative support in a college, university, or other research-intensive settings with calendar management (e.g., as an executive assistant) or group scheduling with a team of 10+ with tracking information with spreadsheets, databases, and/or project management software Someone who is proactive (identifies and addresses potential future challenges before they arise) self-identifies as a planner Would Be Great: Highly experienced with using one or more Google Suite Applications (e.g., setting up filters and message templates/canned messages in Gmail, using appointment slots and repeating events in Google Calendar, using formulas, content validation, and conditional formatting in Google Sheets or Microsoft Excel , using Theme Builder in Google Slides or Slide Master in Microsoft Powerpoint ) Experience with: Travel and expense report tools like Concur Notion (or other project management software), Slack, RedCAP, Qualtrics, Box/Dropbox, Paperpile (or other citation management platforms), and/or Adobe Acrobat Event planning (e.g., scheduling, arranging catering, making reservations for large groups) Experimental research, especially research with human participants Running online studies through recruitment platforms such as mTurk or Prolific Citation management or IRB management Job Location - City, State Philadelphia, Pennsylvania Department / School Annenberg School for Communication Pay Range $20.45 - $25.00 Hourly Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision . click apply for full job details
Job Description Summary The Assistant/Sr. Assistant Director of Undergraduate Admission is an experienced and highly motivated member of a dynamic team in a complex university environment. This role is crucial in supporting Miami University's commitment to recruiting, admitting, enrolling, and supporting the retention and graduation of undergraduate students from Ohio, across the US, and around the globe. Miami University upholds relentlessly high standards in all areas, and our Admission team is no exception. We are seeking an individual who is passionate about student success, driven by data-informed strategies, and committed to fostering a collaborative and innovative environment. The Assistant/Sr. Assistant Director of Undergraduate Admission will assist with the development and implementation of undergraduate student recruitment and yield plans that are consistent with Miami University's mission and goals. In addition, all positions are responsible for understanding and upholding Miami's Code of Love and Honor in the way we serve our students and partners in their success. This position will be responsible for a geographic recruitment territory, as assigned. This position is approved for remote work on a hybrid basis. Remote work is not a right, but a working arrangement that can be modified or revoked by Miami University at any time for any reason. Job Description Strategic Recruitment & Outreach: Develop and implement a data-driven recruitment plan for undergraduate students in your recruitment territory, including attending college fairs, high school visits, and other outreach events, for approximately 8-12 weeks of recruitment travel. Utilize admission data to inform strategies, identify trends, and contribute to reports on Undergraduate enrollment metrics. Actively participate in efforts to continuously improve admission processes and practices, embracing calculated risk-taking and adaptive innovation to achieve enrollment goals. (30%) Student-Centered Support: Provide exceptional customer service and personalized guidance to prospective Undergraduate students and their families throughout the admission process, embodying Miami's Code of Love and Honor through extraordinary hospitality and transparency. Communicate to constituents within territory, provide presentations, and routinely fulfill counselor-on-duty responsibilities. Build and maintain relationships with community college faculty and staff within assigned territory. (20%) Knowledge of University & Brand Representation: Develop working knowledge of Miami University programs, opportunities, and policies and communicate information about the Miami brand, experience, and outcomes and its admission policies and procedures to prospective students, families, and other key influencers (10%) Application Review & Decision-Making: Conduct contextual and holistic review of undergraduate applications, making admission decisions in accordance with Miami University's admission policies, values, priorities, and deadlines. (10%) Projects & Programming: Organize, coordinate, and manage the execution of dynamic programming and events for prospective undergraduate students, both on and off campus. (10%) Collaboration & Leadership: Collaborate effectively with academic departments, student services, and other campus partners to ensure a seamless and supportive undergraduate student experience. Approach interactions with a spirit of service, humility, and gratitude. Contribute to a collaborative team environment, sharing diverse perspectives, fostering deep partnerships, and supporting the development of colleagues. May assist with the training and mentorship of student workers or entry-level staff within the undergraduate admission team. (10%) Communication & Marketing: Contribute to the creation and dissemination of comprehensive and industry-leading communications for undergraduate students, ensuring clarity and accuracy. (5%) Other duties as assigned. (5%) Minimum Requirements Assistant Director: Bachelor's Degree with a minimum of 2 years of experience or Master's Degree and no experience. Senior Assistant Director: Bachelor's Degree with a minimum of 3 years of experience or Master's Degree and a minimum of one year of experience. (Experience may be obtained while obtaining the degree and will be counted at half time. 1 semester = 2.5 months experience) Required Knowledge, Skills and Abilities Proven ability to meet the demands of various stakeholders. Must be able to work independently and as a team member, and handle multiple tasks simultaneously with a high attention to detail. Knowledge of and experience with computer systems and various software applications, including Microsoft Word, Excel, and PowerPoint Candidate must be sensitive to the high visibility of their role and practice tactful, thoughtful communication with all constituencies. Demonstrate a proven positive work ethic and attitude, possess exceptional written and oral communication skills, dynamic group presentation skills, and proven commitment and ability to work with a wide range of constituencies. Must be able to work some evenings, perform overnight and some weekend travel, transport 30-40 lbs of recruiting materials, and possess a valid driver's license. Preferred Qualifications Master's Degree Possession of a bachelor's or master's degree in a business program. Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously. Proficiency in Microsoft Office (Excel, PowerPoint, etc.) and experience working with CRM systems (e.g., Slate, Navigate). Familiarity with enrollment strategies, event planning, and student engagement best practices. Ability to analyze real-time data and identify trends to optimize recruitment strategies. Required Application Documents resume and cover letter
12/10/2025
Full time
Job Description Summary The Assistant/Sr. Assistant Director of Undergraduate Admission is an experienced and highly motivated member of a dynamic team in a complex university environment. This role is crucial in supporting Miami University's commitment to recruiting, admitting, enrolling, and supporting the retention and graduation of undergraduate students from Ohio, across the US, and around the globe. Miami University upholds relentlessly high standards in all areas, and our Admission team is no exception. We are seeking an individual who is passionate about student success, driven by data-informed strategies, and committed to fostering a collaborative and innovative environment. The Assistant/Sr. Assistant Director of Undergraduate Admission will assist with the development and implementation of undergraduate student recruitment and yield plans that are consistent with Miami University's mission and goals. In addition, all positions are responsible for understanding and upholding Miami's Code of Love and Honor in the way we serve our students and partners in their success. This position will be responsible for a geographic recruitment territory, as assigned. This position is approved for remote work on a hybrid basis. Remote work is not a right, but a working arrangement that can be modified or revoked by Miami University at any time for any reason. Job Description Strategic Recruitment & Outreach: Develop and implement a data-driven recruitment plan for undergraduate students in your recruitment territory, including attending college fairs, high school visits, and other outreach events, for approximately 8-12 weeks of recruitment travel. Utilize admission data to inform strategies, identify trends, and contribute to reports on Undergraduate enrollment metrics. Actively participate in efforts to continuously improve admission processes and practices, embracing calculated risk-taking and adaptive innovation to achieve enrollment goals. (30%) Student-Centered Support: Provide exceptional customer service and personalized guidance to prospective Undergraduate students and their families throughout the admission process, embodying Miami's Code of Love and Honor through extraordinary hospitality and transparency. Communicate to constituents within territory, provide presentations, and routinely fulfill counselor-on-duty responsibilities. Build and maintain relationships with community college faculty and staff within assigned territory. (20%) Knowledge of University & Brand Representation: Develop working knowledge of Miami University programs, opportunities, and policies and communicate information about the Miami brand, experience, and outcomes and its admission policies and procedures to prospective students, families, and other key influencers (10%) Application Review & Decision-Making: Conduct contextual and holistic review of undergraduate applications, making admission decisions in accordance with Miami University's admission policies, values, priorities, and deadlines. (10%) Projects & Programming: Organize, coordinate, and manage the execution of dynamic programming and events for prospective undergraduate students, both on and off campus. (10%) Collaboration & Leadership: Collaborate effectively with academic departments, student services, and other campus partners to ensure a seamless and supportive undergraduate student experience. Approach interactions with a spirit of service, humility, and gratitude. Contribute to a collaborative team environment, sharing diverse perspectives, fostering deep partnerships, and supporting the development of colleagues. May assist with the training and mentorship of student workers or entry-level staff within the undergraduate admission team. (10%) Communication & Marketing: Contribute to the creation and dissemination of comprehensive and industry-leading communications for undergraduate students, ensuring clarity and accuracy. (5%) Other duties as assigned. (5%) Minimum Requirements Assistant Director: Bachelor's Degree with a minimum of 2 years of experience or Master's Degree and no experience. Senior Assistant Director: Bachelor's Degree with a minimum of 3 years of experience or Master's Degree and a minimum of one year of experience. (Experience may be obtained while obtaining the degree and will be counted at half time. 1 semester = 2.5 months experience) Required Knowledge, Skills and Abilities Proven ability to meet the demands of various stakeholders. Must be able to work independently and as a team member, and handle multiple tasks simultaneously with a high attention to detail. Knowledge of and experience with computer systems and various software applications, including Microsoft Word, Excel, and PowerPoint Candidate must be sensitive to the high visibility of their role and practice tactful, thoughtful communication with all constituencies. Demonstrate a proven positive work ethic and attitude, possess exceptional written and oral communication skills, dynamic group presentation skills, and proven commitment and ability to work with a wide range of constituencies. Must be able to work some evenings, perform overnight and some weekend travel, transport 30-40 lbs of recruiting materials, and possess a valid driver's license. Preferred Qualifications Master's Degree Possession of a bachelor's or master's degree in a business program. Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously. Proficiency in Microsoft Office (Excel, PowerPoint, etc.) and experience working with CRM systems (e.g., Slate, Navigate). Familiarity with enrollment strategies, event planning, and student engagement best practices. Ability to analyze real-time data and identify trends to optimize recruitment strategies. Required Application Documents resume and cover letter
University of California, Berkeley
San Francisco, California
Martial Arts Instructor (4128U), Recreation & Wellbeing - 79370 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Department of Recreation & Wellbeing provides competitive and recreational opportunities for students, faculty, staff and campus affiliated community members. In addition to the 30 sports clubs, the department offers a wide range of recreational activities and state of the art equipment. Position Summary The UC Martial Arts Program (UCMAP), under the Department of Recreational Sports, consists of more than 20 staff members and coaches and operates 6 different martial arts clubs. These 6 clubs include more than 500 student-athletes who participate in the various sports programs, and compete at the US National Collegiate Championships annually. We are currently seeking an Assistant Coach/Coordinating Instructor for the Taekwondo club The Martial Arts Instructors in Judo, Karate, Taekwondo, Taichi, Wushu, & Yongmudo are responsible for overseeing all aspects of the Martial Arts Club under the UC Martial Arts Program. This includes teaching and managing student- athletes, recruiting, coaching, and developing objectives and strategies for a successful program. Application Review Date The First Review Date for this job is: 07/19/2025. This is an ongoing hiring process with multiple positions available. Applications will be regularly assessed, and hiring will occur at various points throughout the year. The job listing will remain open for as long as applications are accepted. Responsibilities Teaches martial arts trainings at practices and competitive events. Assumes responsibility for building a nationally competitive martial arts team through successful recruiting and retention of high-level student-athletes. Collaborates with Athletic Trainers, Assistant Coaches, and Strength and Conditioning Coaches to design both academic year (in season and out-of-season) and summer conditioning programs. Proposes budgets, reconciles expenses, and proposes purchases for sports program. Operates program within the approved budget guidelines. In conjunction with various units within the athletic department, participate in donor meetings and events, participate in public relations activities, and monitor both individual and team academic performance to ensure that academic requirements are met. Serve as key liaison to the broader UC Martial Arts Program community, engaging in alumni, fund raising and other key stakeholder activities. May work in youth camps, fitness, and outdoor programs. Required Qualifications Must be recognized expert in teaching and coaching and has minimum of 10 years of teaching or coaching experience. Must have supervisory and leadership skill to mentor and develop assistant coaching or program instructional staff. Must have highly advanced and effective inter-personal, motivational, and team leadership skills. Must maintain current rules and regulations of martial arts competition by the NGB or ISF. Must have martial arts rank certification of minimum of 4th Dan or equivalent experience. Verbal and written communication skills in the English language, active listening, critical thinking, multi-tasking, time management skills, and dynamic flexibility in adapting to the needs of clients. Preferred Qualifications Certification to instruct in the applicable martial arts rank certification or equivalent experience. College degree and/or equivalent experience/training. Teaching or coaching Certification preferred by NGB or ISF. Standard First Aid Training Certification. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted hourly range that the University reasonably expects to pay for this position is $21.10 - $23.10. This is a non-exempt, biweekly-paid position. How to Apply To apply, please submit your resume and cover letter. Other Information This is not a visa opportunity. This recruitment has 4 openings. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d114eba77e6ee543b968f6fdc695c12d
12/10/2025
Full time
Martial Arts Instructor (4128U), Recreation & Wellbeing - 79370 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Department of Recreation & Wellbeing provides competitive and recreational opportunities for students, faculty, staff and campus affiliated community members. In addition to the 30 sports clubs, the department offers a wide range of recreational activities and state of the art equipment. Position Summary The UC Martial Arts Program (UCMAP), under the Department of Recreational Sports, consists of more than 20 staff members and coaches and operates 6 different martial arts clubs. These 6 clubs include more than 500 student-athletes who participate in the various sports programs, and compete at the US National Collegiate Championships annually. We are currently seeking an Assistant Coach/Coordinating Instructor for the Taekwondo club The Martial Arts Instructors in Judo, Karate, Taekwondo, Taichi, Wushu, & Yongmudo are responsible for overseeing all aspects of the Martial Arts Club under the UC Martial Arts Program. This includes teaching and managing student- athletes, recruiting, coaching, and developing objectives and strategies for a successful program. Application Review Date The First Review Date for this job is: 07/19/2025. This is an ongoing hiring process with multiple positions available. Applications will be regularly assessed, and hiring will occur at various points throughout the year. The job listing will remain open for as long as applications are accepted. Responsibilities Teaches martial arts trainings at practices and competitive events. Assumes responsibility for building a nationally competitive martial arts team through successful recruiting and retention of high-level student-athletes. Collaborates with Athletic Trainers, Assistant Coaches, and Strength and Conditioning Coaches to design both academic year (in season and out-of-season) and summer conditioning programs. Proposes budgets, reconciles expenses, and proposes purchases for sports program. Operates program within the approved budget guidelines. In conjunction with various units within the athletic department, participate in donor meetings and events, participate in public relations activities, and monitor both individual and team academic performance to ensure that academic requirements are met. Serve as key liaison to the broader UC Martial Arts Program community, engaging in alumni, fund raising and other key stakeholder activities. May work in youth camps, fitness, and outdoor programs. Required Qualifications Must be recognized expert in teaching and coaching and has minimum of 10 years of teaching or coaching experience. Must have supervisory and leadership skill to mentor and develop assistant coaching or program instructional staff. Must have highly advanced and effective inter-personal, motivational, and team leadership skills. Must maintain current rules and regulations of martial arts competition by the NGB or ISF. Must have martial arts rank certification of minimum of 4th Dan or equivalent experience. Verbal and written communication skills in the English language, active listening, critical thinking, multi-tasking, time management skills, and dynamic flexibility in adapting to the needs of clients. Preferred Qualifications Certification to instruct in the applicable martial arts rank certification or equivalent experience. College degree and/or equivalent experience/training. Teaching or coaching Certification preferred by NGB or ISF. Standard First Aid Training Certification. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted hourly range that the University reasonably expects to pay for this position is $21.10 - $23.10. This is a non-exempt, biweekly-paid position. How to Apply To apply, please submit your resume and cover letter. Other Information This is not a visa opportunity. This recruitment has 4 openings. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d114eba77e6ee543b968f6fdc695c12d
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/10/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
