Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
12/09/2025
Full time
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
12/09/2025
Full time
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
12/09/2025
Full time
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
12/09/2025
Full time
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
12/09/2025
Full time
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day.We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed.At Butterball, we believe in fostering a culture where every team member is valued, could grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! This position will be based out of our Mount Olive, NC facility and will operate on a 3rd-shift schedule, working from 10:00 PM to 7:00 AM. Job Summary Handles a variety of day-to-day tasks to support the Human Resources (HR) department to ensures smooth and efficient functioning. Assists with the administration of HR policies, procedures, and programs, including recruitment efforts, new hire onboarding processes, maintaining employee records, and ensuring compliance. Supports in a specialized area like program administration, basic HR inquiries, employee relations, onboarding and recruitment, training and development, etc. Key Responsibilities 1. Maintains and updates accurate physical and/or electronic HR records, databases, and personnel files to ensure full compliance with regulations. 2. Processes employee changes of HRIS data as needed (i.e., legal name changes, updating addresses, contact information, internal transfers, promotions, organizational changes, pay changes, terminations, etc.). 3. Helps coordinate, schedule, and prepare presentation materials and reports for internal and external meetings, training sessions, etc. Assists with internal and external audits and regulatory reporting. 4. Assists with creating HR related communications. Updates electronic communication channels, bulletins boards, and other platforms to facilitate HR-related communications. 5. Collaborates with and supports the Talent Acquisition team which may include drafting or editing job descriptions, composing job postings for entry level roles, screening applications/resumes, conducting phone screenings, coordinating interview panels, serving as the HR representative extending a warm welcome to candidates interviewing onsite, and/or overseeing the assignment and upkeep of plant lockers. 6. Completes onboarding processes for new hires by coordinating and facilitation new employee orientation (NEO), overseeing pre-employment screening processes (i.e., I-9, background check, etc.), creating or coordinating creation of employee badges, and coordinating first day schedule to ensure a positive new hire experience. 7. Respectfully engages with candidates, team members, and leaders to address routine inquiries and concerns. Provides support for HR administration and/or employee relations issues by interpreting and communicating HR policies and supporting the investigation, documentation, and/or coordinating of disciplinary actions. 8. Routes complex inquiries or issues to the appropriate HR personnel as needed. 9. Provides support to HR programs focused on team member engagement by conducting roundtables, focus groups, surveys, and efforts and administering new hire promotion announcements, service awards, company sponsor social events. Assists with organizing data, generating reports, and issuing documentation as needed. 10. Provides administrative support for HR programs such as benefits administration and open enrollment, talent management reviews and goal setting, annual compensation cycles, leave of absences (i.e., FMLA and PLOA), and/or workplace accommodations (i.e., ADA and ADAAA). Minimum Qualifications (Educations & Experience) • Highschool diploma, GED, or equivalent • 1+ year of relevant experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: • Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. • Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. • Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. • Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. • Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate. Essential Knowledge, Skills, and Abilities • Solid written/verbal communication skills with the ability to effectively interact internally and externally • Firm interpersonal and customer service skills with the ability to tactfully deal with others in sensitive situations • Ability to maintain confidentiality • Strong learning agility with the ability to apply learnings in the application of HR practices, policies, procedures, employment laws, and regulations • Solid time-management, organization, and prioritization skills with the ability to respond to address employee matters, questions, and concerns in a timely manner • Ability to solve routine and basic non-routine problems and identify need for escalation or support • Proficient Microsoft suite skills (Word, Excel, PowerPoint, Outlook, Teams, etc.) and the ability to learn and utilize new technologies such as human resource information systems/databases • Good judgment with the ability to take initiative • Ability to be flexible and resourceful in response to changing priorities and needs • Strong attention to detail Preferred Knowledge, Skills, and Abilities • Associate's degree in HR, Business Administration, or another related field • Bilingual Spanish/English Physical Demands • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions & Travel Requirements • Work will be performed in a variety of conditions including climate-controlled office environment(s); in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions; and in a farm environment including working outdoors in seasonal conditions with live animals and at times in dusty environments. This position requires the individual to wear and work in personal protective equipment while in the manufacturing and farm environment. This individual may be working around sick or diseased animals where additional precautions may need to be taken. • The noise level of the office and farm environment is usually moderate. The noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Showering in and out of farm locations may be required. • Minimal regional travel may be required. This position will be based out of our Mount Olive, NC facility and will operate on a 3rd-shift schedule, working from 10:00 PM to 7:00 AM. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color . click apply for full job details
12/09/2025
Full time
At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day.We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed.At Butterball, we believe in fostering a culture where every team member is valued, could grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! This position will be based out of our Mount Olive, NC facility and will operate on a 3rd-shift schedule, working from 10:00 PM to 7:00 AM. Job Summary Handles a variety of day-to-day tasks to support the Human Resources (HR) department to ensures smooth and efficient functioning. Assists with the administration of HR policies, procedures, and programs, including recruitment efforts, new hire onboarding processes, maintaining employee records, and ensuring compliance. Supports in a specialized area like program administration, basic HR inquiries, employee relations, onboarding and recruitment, training and development, etc. Key Responsibilities 1. Maintains and updates accurate physical and/or electronic HR records, databases, and personnel files to ensure full compliance with regulations. 2. Processes employee changes of HRIS data as needed (i.e., legal name changes, updating addresses, contact information, internal transfers, promotions, organizational changes, pay changes, terminations, etc.). 3. Helps coordinate, schedule, and prepare presentation materials and reports for internal and external meetings, training sessions, etc. Assists with internal and external audits and regulatory reporting. 4. Assists with creating HR related communications. Updates electronic communication channels, bulletins boards, and other platforms to facilitate HR-related communications. 5. Collaborates with and supports the Talent Acquisition team which may include drafting or editing job descriptions, composing job postings for entry level roles, screening applications/resumes, conducting phone screenings, coordinating interview panels, serving as the HR representative extending a warm welcome to candidates interviewing onsite, and/or overseeing the assignment and upkeep of plant lockers. 6. Completes onboarding processes for new hires by coordinating and facilitation new employee orientation (NEO), overseeing pre-employment screening processes (i.e., I-9, background check, etc.), creating or coordinating creation of employee badges, and coordinating first day schedule to ensure a positive new hire experience. 7. Respectfully engages with candidates, team members, and leaders to address routine inquiries and concerns. Provides support for HR administration and/or employee relations issues by interpreting and communicating HR policies and supporting the investigation, documentation, and/or coordinating of disciplinary actions. 8. Routes complex inquiries or issues to the appropriate HR personnel as needed. 9. Provides support to HR programs focused on team member engagement by conducting roundtables, focus groups, surveys, and efforts and administering new hire promotion announcements, service awards, company sponsor social events. Assists with organizing data, generating reports, and issuing documentation as needed. 10. Provides administrative support for HR programs such as benefits administration and open enrollment, talent management reviews and goal setting, annual compensation cycles, leave of absences (i.e., FMLA and PLOA), and/or workplace accommodations (i.e., ADA and ADAAA). Minimum Qualifications (Educations & Experience) • Highschool diploma, GED, or equivalent • 1+ year of relevant experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: • Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. • Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. • Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. • Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. • Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate. Essential Knowledge, Skills, and Abilities • Solid written/verbal communication skills with the ability to effectively interact internally and externally • Firm interpersonal and customer service skills with the ability to tactfully deal with others in sensitive situations • Ability to maintain confidentiality • Strong learning agility with the ability to apply learnings in the application of HR practices, policies, procedures, employment laws, and regulations • Solid time-management, organization, and prioritization skills with the ability to respond to address employee matters, questions, and concerns in a timely manner • Ability to solve routine and basic non-routine problems and identify need for escalation or support • Proficient Microsoft suite skills (Word, Excel, PowerPoint, Outlook, Teams, etc.) and the ability to learn and utilize new technologies such as human resource information systems/databases • Good judgment with the ability to take initiative • Ability to be flexible and resourceful in response to changing priorities and needs • Strong attention to detail Preferred Knowledge, Skills, and Abilities • Associate's degree in HR, Business Administration, or another related field • Bilingual Spanish/English Physical Demands • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions & Travel Requirements • Work will be performed in a variety of conditions including climate-controlled office environment(s); in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions; and in a farm environment including working outdoors in seasonal conditions with live animals and at times in dusty environments. This position requires the individual to wear and work in personal protective equipment while in the manufacturing and farm environment. This individual may be working around sick or diseased animals where additional precautions may need to be taken. • The noise level of the office and farm environment is usually moderate. The noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Showering in and out of farm locations may be required. • Minimal regional travel may be required. This position will be based out of our Mount Olive, NC facility and will operate on a 3rd-shift schedule, working from 10:00 PM to 7:00 AM. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color . click apply for full job details
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
12/09/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
12/09/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
12/09/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
12/09/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
Biolife Plasma Services Careers
Social Circle, Georgia
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
12/09/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
Café Ambassador - Boston Metro Area The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: Associate's degree At least 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Somerville, MA: $52,624 - $57,408 for Cafe Ambassador Cambridge, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/09/2025
Full time
Café Ambassador - Boston Metro Area The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: Associate's degree At least 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Somerville, MA: $52,624 - $57,408 for Cafe Ambassador Cambridge, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador - Boston Metro Area The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: Associate's degree At least 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Somerville, MA: $52,624 - $57,408 for Cafe Ambassador Cambridge, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/09/2025
Full time
Café Ambassador - Boston Metro Area The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: Associate's degree At least 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Somerville, MA: $52,624 - $57,408 for Cafe Ambassador Cambridge, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador - Boston Metro Area The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: Associate's degree At least 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Somerville, MA: $52,624 - $57,408 for Cafe Ambassador Cambridge, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/09/2025
Full time
Café Ambassador - Boston Metro Area The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: Associate's degree At least 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Somerville, MA: $52,624 - $57,408 for Cafe Ambassador Cambridge, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador - Boston Metro Area The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: Associate's degree At least 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Somerville, MA: $52,624 - $57,408 for Cafe Ambassador Cambridge, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/09/2025
Full time
Café Ambassador - Boston Metro Area The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: Associate's degree At least 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Somerville, MA: $52,624 - $57,408 for Cafe Ambassador Cambridge, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Oklahoma State University-Oklahoma City
Oklahoma City, Oklahoma
Campus OSU-Stillwater Contact Name & Email Brittany Roosa; Work Schedule Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends. Appointment Length Regular Continuous/Until Further Notice Hiring Range $18.00 - $21.00 About this Position Serves as the first point of contact for students and employees with benefits-related questions or concerns by providing exceptional customer service, answering inquiries, processing requests, and directing individuals to the appropriate specialist or vendor when needed. Develops an in-depth knowledge and understanding of the OSU A&M benefit and retirement plans as well as the OSU student health plan in order to administer plans in accordance with plan documents, policies and/or federal and state regulations; i.e. determine eligibility, determine allowable changes to plan elections, and adhere to various federally mandated regulations and limits. Assists employees in resolving benefit issues utilizing direct contact with various departments, payroll, technical teams, and vendors. Identifies potential system-wide benefit issues and proactively escalates as necessary to resolve further misapplication or miscommunication of OSU benefit plans. Presents benefit and retirement information at New Hire Orientation, annual enrollment benefit meetings and other benefits-related events. Must adhere to confidentiality practices established and regulated through HIPAA. Participates in a rotational set of duties; i.e. health default, departmental inbox, LTD purge. Must become a Notary and will be required to notarize documents as necessary. Required Qualifications High School/GED (degree must be conferred on or before agreed upon start date) Two years' experience in customer service. Post-secondary education may be substituted for experience. Skills, Proficiencies, and/or Knowledge: Must be a self-starter and work independently. Must possess effective verbal and written communication skills and be comfortable making presentations in group settings. Must be proficient with a variety of software (word processing, spreadsheet, data base, scanning etc.). Must be able to work well in a diverse environment. Critical thinking and problem-solving skills. Accuracy and consistent attention to detail is required. Physical Requirements: Must be able to sit or stand for long periods of time. Must be able to work on the computer for most of the day. Preferred Qualifications Bachelor's HR or Business related field. Two years experience in employee and/or student health plans.
12/09/2025
Full time
Campus OSU-Stillwater Contact Name & Email Brittany Roosa; Work Schedule Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends. Appointment Length Regular Continuous/Until Further Notice Hiring Range $18.00 - $21.00 About this Position Serves as the first point of contact for students and employees with benefits-related questions or concerns by providing exceptional customer service, answering inquiries, processing requests, and directing individuals to the appropriate specialist or vendor when needed. Develops an in-depth knowledge and understanding of the OSU A&M benefit and retirement plans as well as the OSU student health plan in order to administer plans in accordance with plan documents, policies and/or federal and state regulations; i.e. determine eligibility, determine allowable changes to plan elections, and adhere to various federally mandated regulations and limits. Assists employees in resolving benefit issues utilizing direct contact with various departments, payroll, technical teams, and vendors. Identifies potential system-wide benefit issues and proactively escalates as necessary to resolve further misapplication or miscommunication of OSU benefit plans. Presents benefit and retirement information at New Hire Orientation, annual enrollment benefit meetings and other benefits-related events. Must adhere to confidentiality practices established and regulated through HIPAA. Participates in a rotational set of duties; i.e. health default, departmental inbox, LTD purge. Must become a Notary and will be required to notarize documents as necessary. Required Qualifications High School/GED (degree must be conferred on or before agreed upon start date) Two years' experience in customer service. Post-secondary education may be substituted for experience. Skills, Proficiencies, and/or Knowledge: Must be a self-starter and work independently. Must possess effective verbal and written communication skills and be comfortable making presentations in group settings. Must be proficient with a variety of software (word processing, spreadsheet, data base, scanning etc.). Must be able to work well in a diverse environment. Critical thinking and problem-solving skills. Accuracy and consistent attention to detail is required. Physical Requirements: Must be able to sit or stand for long periods of time. Must be able to work on the computer for most of the day. Preferred Qualifications Bachelor's HR or Business related field. Two years experience in employee and/or student health plans.
Café Ambassador - Boston Metro Area The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: Associate's degree At least 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Somerville, MA: $52,624 - $57,408 for Cafe Ambassador Cambridge, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/08/2025
Full time
Café Ambassador - Boston Metro Area The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: Associate's degree At least 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Somerville, MA: $52,624 - $57,408 for Cafe Ambassador Cambridge, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
The Inside Sales Rep - Licensed Insurance (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you! As a remote Inside Sales Rep - Licensed Insurance, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Inside Sales Rep - Licensed Insurance working from home, you will: Provide inbound customer support using a call flow guide Use product knowledge, build client relationships Be detail-oriented when it comes to sales of products and services Track, document, and retrieve information in databases Offer additional products and/or services with every sale Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep - Licensed Insurance (Remote) role include: A valid P&C License (Property & Casualty or Personal Residential) with no appointments 1+ year of customer service experience Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $18/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .
12/08/2025
Full time
The Inside Sales Rep - Licensed Insurance (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you! As a remote Inside Sales Rep - Licensed Insurance, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Inside Sales Rep - Licensed Insurance working from home, you will: Provide inbound customer support using a call flow guide Use product knowledge, build client relationships Be detail-oriented when it comes to sales of products and services Track, document, and retrieve information in databases Offer additional products and/or services with every sale Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep - Licensed Insurance (Remote) role include: A valid P&C License (Property & Casualty or Personal Residential) with no appointments 1+ year of customer service experience Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $18/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .
A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you! As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will: Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support Provide inbound customer support using a call flow guide in the customer's preferred language Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include: The ability to read, write and speak fluently both Spanish and English 1+ year of customer service experience A high school diploma or GED Strong focus on building customer relationships Comfortable using and explaining technology A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking with strong problem solving skills Eagerness to learn new technologies Strong problem-solving skills with the ability to ask probing questions to come to a resolution Strong computer navigation skills and PC knowledge The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!) A desktop or laptop to complete PC and internet testing; A work computer will be provided High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download) Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Full time, paid classroom and on the job training Lucrative employee referral bonus opportunities Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .
12/08/2025
Full time
A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you! As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will: Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support Provide inbound customer support using a call flow guide in the customer's preferred language Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include: The ability to read, write and speak fluently both Spanish and English 1+ year of customer service experience A high school diploma or GED Strong focus on building customer relationships Comfortable using and explaining technology A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking with strong problem solving skills Eagerness to learn new technologies Strong problem-solving skills with the ability to ask probing questions to come to a resolution Strong computer navigation skills and PC knowledge The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!) A desktop or laptop to complete PC and internet testing; A work computer will be provided High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download) Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Full time, paid classroom and on the job training Lucrative employee referral bonus opportunities Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .
Café Ambassador- West County Center The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate's degree - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Des Peres, MO: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/08/2025
Full time
Café Ambassador- West County Center The Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Café Ambassador, you're at the heart of the Capital One community. You'll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome Proactively engage with customers and the community in all areas of the Café whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you Stay curious, adaptable and have a desire to learn and grow through self development Continually learn new digital and technical skills Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café Volunteer within the community and be an advocate for financial literacy Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate's degree - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Des Peres, MO: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).