POSITION SUMMARY This is a senior leadership operations position responsible for overseeing and directing daily execution all aspects of Inbound and Outbound Warehouse; Fleet Services; Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul); Operations Systems and related third party providers. Responsibilities include but are not limited to, achieving performance key metrics; expense and revenue management; strategic execution of local and corporate initiatives; compliance with government regulations; safety and security of the building, its contents and people. Responsible for building and developing the operations management team along with ensuring a culture of engagement, problem solving and continuous improvement. The expressed purpose of this role is to prepare the incumbent for future Vice President of Operations opportunities. ESSENTIAL FUNCTIONS/ RESPONSIBILITIES: The Director of Operations is responsible for assisting the Vice President of Operations in shaping company strategy, culture and direction. Sets strategic direction in alignment with Corporate strategy for all aspects of operations. Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of Inbound and Outbound Warehouse, Transportation (Delivery), Fleet Services, Facilities, Beverage Services departments and associates. Supports the VPO in the development of the annual Profit Plan with direct input from management team. Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations. Strategically adjusts departments' activities, policies and practices to meet or exceed key performance metrics and customer satisfaction goals. Actively supports other departments in the achievement of their goals. Coordinates with the Corporate facilities team to analyzes growth of the site against facility size to maintain proper storage, receiving, and shipping capabilities for present and future business. Champion efficiency ideas, cost reduction measures and assists with the implementation of changes as they pertain to areas of responsibility and total company. Identifies problems and proposes solutions to other members of senior management. Monitors audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss. Enforces policies and procedures to drive compliance with all Insurance Pooling requirements; with local, state, federal and provincial regulatory agencies (i.e. OSHA, DOT, FDA, USDA, DOL, CVOR (Canada), etc.); with licensing and log book requirements and with food safety policies, protocols and requirements. Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, HVAC systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations related injuries or accidents, damage/loss of product or equipment, and unnecessary costs. Ensures contingency systems/practices/protocols are in place to eliminate business disruption. Oversees emergency response or crisis management activities. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Assists Safety Manager with training initiatives. Drives compliance in utilization of systems in line with standard operating procedures. Collaborates with Merchandising, Sales Management and Marketing Associates to resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company's recognition within the business community. Where applicable, oversees or participates in the interpretation, adherence and negotiation of the collective bargaining agreement. As necessary, participate in grievance or arbitration proceedings. Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement. Interprets, trains and consistently enforces Company policies and procedures. REQUIRED MINIMUM EDUCATION/EXPERIENCE: Bachelor's degree in Business Administration, Supply Chain Management, Operations Management or a closely related field or equivalent combination of education and related experience. 8 years professional experience with demonstrated progressive levels of management experience (with at least 4 - 5 years in operational management experience) Experience in warehouse and transportation preferred. Must be willing to relocate to advance into a Vice President of Operations position ABILITIES AND SKILLS: Ability to read, comprehend, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrated knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Working knowledge of environmental regulations/legislation and governing bodies. Ability to successfully engage and lead individual and team discussions and meetings. Ability to apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner. Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner. Reports to work promptly and regularly; works well with others; demonstrates the ability to consistently meet deadlines. To be successful in this position, the individual performing the duties must successfully demonstrate all Director level Leadership Framework competencies. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places . click apply for full job details
12/07/2025
Full time
POSITION SUMMARY This is a senior leadership operations position responsible for overseeing and directing daily execution all aspects of Inbound and Outbound Warehouse; Fleet Services; Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul); Operations Systems and related third party providers. Responsibilities include but are not limited to, achieving performance key metrics; expense and revenue management; strategic execution of local and corporate initiatives; compliance with government regulations; safety and security of the building, its contents and people. Responsible for building and developing the operations management team along with ensuring a culture of engagement, problem solving and continuous improvement. The expressed purpose of this role is to prepare the incumbent for future Vice President of Operations opportunities. ESSENTIAL FUNCTIONS/ RESPONSIBILITIES: The Director of Operations is responsible for assisting the Vice President of Operations in shaping company strategy, culture and direction. Sets strategic direction in alignment with Corporate strategy for all aspects of operations. Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of Inbound and Outbound Warehouse, Transportation (Delivery), Fleet Services, Facilities, Beverage Services departments and associates. Supports the VPO in the development of the annual Profit Plan with direct input from management team. Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations. Strategically adjusts departments' activities, policies and practices to meet or exceed key performance metrics and customer satisfaction goals. Actively supports other departments in the achievement of their goals. Coordinates with the Corporate facilities team to analyzes growth of the site against facility size to maintain proper storage, receiving, and shipping capabilities for present and future business. Champion efficiency ideas, cost reduction measures and assists with the implementation of changes as they pertain to areas of responsibility and total company. Identifies problems and proposes solutions to other members of senior management. Monitors audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss. Enforces policies and procedures to drive compliance with all Insurance Pooling requirements; with local, state, federal and provincial regulatory agencies (i.e. OSHA, DOT, FDA, USDA, DOL, CVOR (Canada), etc.); with licensing and log book requirements and with food safety policies, protocols and requirements. Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, HVAC systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations related injuries or accidents, damage/loss of product or equipment, and unnecessary costs. Ensures contingency systems/practices/protocols are in place to eliminate business disruption. Oversees emergency response or crisis management activities. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Assists Safety Manager with training initiatives. Drives compliance in utilization of systems in line with standard operating procedures. Collaborates with Merchandising, Sales Management and Marketing Associates to resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company's recognition within the business community. Where applicable, oversees or participates in the interpretation, adherence and negotiation of the collective bargaining agreement. As necessary, participate in grievance or arbitration proceedings. Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement. Interprets, trains and consistently enforces Company policies and procedures. REQUIRED MINIMUM EDUCATION/EXPERIENCE: Bachelor's degree in Business Administration, Supply Chain Management, Operations Management or a closely related field or equivalent combination of education and related experience. 8 years professional experience with demonstrated progressive levels of management experience (with at least 4 - 5 years in operational management experience) Experience in warehouse and transportation preferred. Must be willing to relocate to advance into a Vice President of Operations position ABILITIES AND SKILLS: Ability to read, comprehend, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrated knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Working knowledge of environmental regulations/legislation and governing bodies. Ability to successfully engage and lead individual and team discussions and meetings. Ability to apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner. Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner. Reports to work promptly and regularly; works well with others; demonstrates the ability to consistently meet deadlines. To be successful in this position, the individual performing the duties must successfully demonstrate all Director level Leadership Framework competencies. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places . click apply for full job details
The Inside Sales Representative (B2B) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you! As a remote Inside Sales Representative (B2B), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Inside Sales Representative (B2B) working from home, you will: Provide inbound and outbound customer support using a call flow guide Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills Use product knowledge, build client relationships, and find new ways to retain customers Be detail-oriented when it comes to sales of products and services Track, document, and retrieve information in databases Offer additional products and/or services with every sale Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative (B2B) (Remote) role include: 6+ months of proven sales experience (meeting quotas, working on commission, selling products and/or services) A strong understanding of the sales/selling process, asking probing questions, persuasion, overcoming objectives, negotiation techniques, closing sales, building relationships, and communication skills Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary range for this position is $16-$22/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .
12/07/2025
Full time
The Inside Sales Representative (B2B) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you! As a remote Inside Sales Representative (B2B), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Inside Sales Representative (B2B) working from home, you will: Provide inbound and outbound customer support using a call flow guide Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills Use product knowledge, build client relationships, and find new ways to retain customers Be detail-oriented when it comes to sales of products and services Track, document, and retrieve information in databases Offer additional products and/or services with every sale Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative (B2B) (Remote) role include: 6+ months of proven sales experience (meeting quotas, working on commission, selling products and/or services) A strong understanding of the sales/selling process, asking probing questions, persuasion, overcoming objectives, negotiation techniques, closing sales, building relationships, and communication skills Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary range for this position is $16-$22/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .
Description Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Business Development Representative (BDR) plays a critical role in creating a qualified pipeline for Quantum Health's Sales organization. BDRs are responsible for sourcing, qualifying, and advancing early-stage opportunities with Direct Employers and Consultants aligned to Quantum Health's Ideal Customer Profile (ICP). This role combines outbound prospecting, inbound lead qualification, consultant engagement, and event-based prospecting to deliver consistent meeting production and pipeline influence. What you'll do (Essential Responsibilities) Meeting Generation & Qualification Source and book qualified Discovery Meetings with Direct Employer prospects and Consultant partners. Consistently achieve or exceed monthly, quarterly, and annual meeting targets, including minimum Direct Employer requirements. Conduct initial qualification conversations, articulate Quantum Health's value proposition, and ensure meetings meet "Qualified Prospect" criteria. Attend Discovery Meetings when needed to support progression to Sales Qualified (SQ). Partner with Sales Executives and SAs to set the next steps and confirm opportunity advancement. Outbound Prospecting & Territory Development Execute structured outbound outreach (phone, email, LinkedIn, Outreach.io campaigns) to build a predictable pipeline of qualified prospects. Build and maintain territory coverage aligned to GTM strategy, segment criteria, and assigned account lists. Identify, research, and prioritize target accounts via Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other BD tools. Maintain strong working knowledge of competitor landscapes and market trends. Data Quality, Documentation & Technology Utilization Ensure accurate and timely entry of all activities, contacts, meetings, and opportunity details in Salesforce. Maintain accurate and up-to-date Account and Contact records in Salesforce, ensuring segmentation, titles, hierarchies, outreach activity, and data fields are consistently updated. Follow all BD processes for event creation, opportunity creation, meeting recording, and progression workflows. Provide weekly and monthly reporting on pipeline creation, outreach performance, and territory engagement. Prepare pre-call briefs and materials as needed for Sales Executives. Campaign Execution & Event-Based Prospecting Execute and monitor campaigns via phone calls, Outreach.io sequences, and LinkedIn outreach in assigned territory to ensure a robust pipeline of opportunities. Support event-based initiatives as needed related to conference booth engagement and sales hosted events. All other duties as assigned. What you'll bring (Qualifications) Bachelor's degree in business or equivalent 3+ years of experience in B2B Inside Sales/Business Development/Lead Generation; healthcare field a plus Demonstrated proficiency in using Word, PowerPoint and Excel Experience using Salesforce, ZoomInfo, Outreach.io, LinkedIn Sales Navigator, miEdge, BenefitFlow, or similar tools Strong communication skills with the ability to lead high-level conversations with senior HR, Benefits, and Consultant contacts Highly organized, self-motivated, and comfortable working in a metric-driven environment. Ability to manage multiple priorities, maintain accurate documentation, and work independently in a hybrid or remote setting. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
12/07/2025
Full time
Description Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Business Development Representative (BDR) plays a critical role in creating a qualified pipeline for Quantum Health's Sales organization. BDRs are responsible for sourcing, qualifying, and advancing early-stage opportunities with Direct Employers and Consultants aligned to Quantum Health's Ideal Customer Profile (ICP). This role combines outbound prospecting, inbound lead qualification, consultant engagement, and event-based prospecting to deliver consistent meeting production and pipeline influence. What you'll do (Essential Responsibilities) Meeting Generation & Qualification Source and book qualified Discovery Meetings with Direct Employer prospects and Consultant partners. Consistently achieve or exceed monthly, quarterly, and annual meeting targets, including minimum Direct Employer requirements. Conduct initial qualification conversations, articulate Quantum Health's value proposition, and ensure meetings meet "Qualified Prospect" criteria. Attend Discovery Meetings when needed to support progression to Sales Qualified (SQ). Partner with Sales Executives and SAs to set the next steps and confirm opportunity advancement. Outbound Prospecting & Territory Development Execute structured outbound outreach (phone, email, LinkedIn, Outreach.io campaigns) to build a predictable pipeline of qualified prospects. Build and maintain territory coverage aligned to GTM strategy, segment criteria, and assigned account lists. Identify, research, and prioritize target accounts via Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other BD tools. Maintain strong working knowledge of competitor landscapes and market trends. Data Quality, Documentation & Technology Utilization Ensure accurate and timely entry of all activities, contacts, meetings, and opportunity details in Salesforce. Maintain accurate and up-to-date Account and Contact records in Salesforce, ensuring segmentation, titles, hierarchies, outreach activity, and data fields are consistently updated. Follow all BD processes for event creation, opportunity creation, meeting recording, and progression workflows. Provide weekly and monthly reporting on pipeline creation, outreach performance, and territory engagement. Prepare pre-call briefs and materials as needed for Sales Executives. Campaign Execution & Event-Based Prospecting Execute and monitor campaigns via phone calls, Outreach.io sequences, and LinkedIn outreach in assigned territory to ensure a robust pipeline of opportunities. Support event-based initiatives as needed related to conference booth engagement and sales hosted events. All other duties as assigned. What you'll bring (Qualifications) Bachelor's degree in business or equivalent 3+ years of experience in B2B Inside Sales/Business Development/Lead Generation; healthcare field a plus Demonstrated proficiency in using Word, PowerPoint and Excel Experience using Salesforce, ZoomInfo, Outreach.io, LinkedIn Sales Navigator, miEdge, BenefitFlow, or similar tools Strong communication skills with the ability to lead high-level conversations with senior HR, Benefits, and Consultant contacts Highly organized, self-motivated, and comfortable working in a metric-driven environment. Ability to manage multiple priorities, maintain accurate documentation, and work independently in a hybrid or remote setting. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
SALES ACCOUNT MANAGER - INSIDE - OUTSIDE - PROFESSIONAL South Bay Circuits, Inc., Is a leading industry EMS provider of Printed Circuit Boards and specializing in Quality Contract Manufacturing for today's demanding Market-place. South Bay Circuits offers a full spectrum of integrated, value-added services from, Printed Circuit Fabrication, Assembly, Card Cage Services, and Testing Base + uncapped commission Opportunity to grow within the company Primarily New Customer Development and Customer Service - Outbound B2B calls and customer visits to generate new business. Requirements: Prefer 2 years min. Sales experience Experience in Electronics - PCBA's a must Willingness to learn - Positive Attitude A proven track record of success selling to industrial manufacturing end-users. Ability to work as a team We're excited to have you join our team! Because the success of our business depends on our employees, South Bay Circuits strives to make this a safe and enjoyable place to work with endless opportunities for growth for those who seek them. We provide an environment characterized by respect for the individual where cultural and ethnic diversity are blended by teamwork into a harmonious workforce. Benefits Include: Medical Dental Vision Prescription Drug Life Insurance AD & D Insurance Short Term disability Flexible Spending and Dependent care Accounts (FSA) 5 Paid Sick Days per Year 6 Paid Holidays Per year Inside Sales, Sales, Outside Sales, Telemarketing, phone sales, Inside Sales Rep., Sales Representative, Customer Service, B2B Sales, Appointment Setter, Appointment Setters - Setting - Telesales, Sales Account Manager, Account Managers, Marketing Telemarketer, salesman, salesperson Compensation: Base plus commission
12/07/2025
Full time
SALES ACCOUNT MANAGER - INSIDE - OUTSIDE - PROFESSIONAL South Bay Circuits, Inc., Is a leading industry EMS provider of Printed Circuit Boards and specializing in Quality Contract Manufacturing for today's demanding Market-place. South Bay Circuits offers a full spectrum of integrated, value-added services from, Printed Circuit Fabrication, Assembly, Card Cage Services, and Testing Base + uncapped commission Opportunity to grow within the company Primarily New Customer Development and Customer Service - Outbound B2B calls and customer visits to generate new business. Requirements: Prefer 2 years min. Sales experience Experience in Electronics - PCBA's a must Willingness to learn - Positive Attitude A proven track record of success selling to industrial manufacturing end-users. Ability to work as a team We're excited to have you join our team! Because the success of our business depends on our employees, South Bay Circuits strives to make this a safe and enjoyable place to work with endless opportunities for growth for those who seek them. We provide an environment characterized by respect for the individual where cultural and ethnic diversity are blended by teamwork into a harmonious workforce. Benefits Include: Medical Dental Vision Prescription Drug Life Insurance AD & D Insurance Short Term disability Flexible Spending and Dependent care Accounts (FSA) 5 Paid Sick Days per Year 6 Paid Holidays Per year Inside Sales, Sales, Outside Sales, Telemarketing, phone sales, Inside Sales Rep., Sales Representative, Customer Service, B2B Sales, Appointment Setter, Appointment Setters - Setting - Telesales, Sales Account Manager, Account Managers, Marketing Telemarketer, salesman, salesperson Compensation: Base plus commission
The Inside Sales Rep - Licensed Insurance (Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you! As a remote Inside Sales Rep - Licensed Insurance (Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Inside Sales Rep - Licensed Insurance (Bilingual: English / Spanish) working from home, you will: Provide inbound customer support using a call flow guide in the customer's preferred language Use product knowledge, build client relationships Be detail-oriented when it comes to sales of products and services Track, document, and retrieve information in databases Offer additional products and/or services with every sale Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep - Licensed Insurance (Bilingual: English / Spanish) (Remote) role include: The ability to read, write and speak fluently both Spanish and English A valid P&C License (Property & Casualty or Personal Residential) with no appointments 1+ year of customer service experience Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $20/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .
12/01/2025
Full time
The Inside Sales Rep - Licensed Insurance (Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Happiest Employees ," and " Best Companies for Career Growth " awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you! As a remote Inside Sales Rep - Licensed Insurance (Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Inside Sales Rep - Licensed Insurance (Bilingual: English / Spanish) working from home, you will: Provide inbound customer support using a call flow guide in the customer's preferred language Use product knowledge, build client relationships Be detail-oriented when it comes to sales of products and services Track, document, and retrieve information in databases Offer additional products and/or services with every sale Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep - Licensed Insurance (Bilingual: English / Spanish) (Remote) role include: The ability to read, write and speak fluently both Spanish and English A valid P&C License (Property & Casualty or Personal Residential) with no appointments 1+ year of customer service experience Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary for this position is $20/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .
Customer Service Representative - Account Manger Location: Sheridan, WY Compensation: $19.23 - $21.00 Hourly Our Opportunity: In 1994, three visionaries turned a Bulletin Board Service with six modems and a 56k connection to the internet into a regional broadband powerhouse. Becoming a premier internet provider in the Rocky Mountain Region didn't come easy. It takes being as tough as the terrain. With a focus on rural service, Visionary has found a niche untapped by larger service organizations. In fact, this focus often means Visionary offers the service with the customer in mind and financial benefit as a distant second. Visionary Broadband seeks a qualified individual to fill the role of Account Manager . This full-time position will join the team at Visionary Broadband, one of the top internet service providers in the Rocky Mountain region. Key Responsibilities: Serves existing customers with account changes, move of services, upgrades payments, etc. Focus on building personal relationships with customers to help with customer retention This position will work in a separate phone queue exclusively for existing customers Prioritized goals to include upgrades/upsells and add on services which include VoIP sales and managed router sales This position will make outbound calls to our current customers to sell upgrades and add on services to generate additional revenue. Qualifications: A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications: Prior sales/upselling experience preferred Ability to always remain professional and courteous with customers. Must have computer experience and basic knowledge of Microsoft Office products and Google Documents. Excellent verbal and written communications skills. Must be available to work outside of the normal 8-5 working schedule 1-2 times per month for department meetings. Benefits: Competitive salary (includes on-call pay, tower climbing bonuses, commission eligible position, company annual bonus plan) Comprehensive benefits package (available the 1st of the month after 30 days of employment) including 2 medical plan choices, dental, vision and HAS (with high-deductible medical plan) 401k with a dollar for dollar match up to 6% Voluntary short and long-term disability, life insurance and accidental death & dismemberment Paid Time Off, Paid Holidays, Bereavement Pay and Paid Parental Leave Visionary Broadband is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law. Compensation details: 19.23-21 Hourly Wage PI355fc732115c-8820
12/01/2025
Full time
Customer Service Representative - Account Manger Location: Sheridan, WY Compensation: $19.23 - $21.00 Hourly Our Opportunity: In 1994, three visionaries turned a Bulletin Board Service with six modems and a 56k connection to the internet into a regional broadband powerhouse. Becoming a premier internet provider in the Rocky Mountain Region didn't come easy. It takes being as tough as the terrain. With a focus on rural service, Visionary has found a niche untapped by larger service organizations. In fact, this focus often means Visionary offers the service with the customer in mind and financial benefit as a distant second. Visionary Broadband seeks a qualified individual to fill the role of Account Manager . This full-time position will join the team at Visionary Broadband, one of the top internet service providers in the Rocky Mountain region. Key Responsibilities: Serves existing customers with account changes, move of services, upgrades payments, etc. Focus on building personal relationships with customers to help with customer retention This position will work in a separate phone queue exclusively for existing customers Prioritized goals to include upgrades/upsells and add on services which include VoIP sales and managed router sales This position will make outbound calls to our current customers to sell upgrades and add on services to generate additional revenue. Qualifications: A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications: Prior sales/upselling experience preferred Ability to always remain professional and courteous with customers. Must have computer experience and basic knowledge of Microsoft Office products and Google Documents. Excellent verbal and written communications skills. Must be available to work outside of the normal 8-5 working schedule 1-2 times per month for department meetings. Benefits: Competitive salary (includes on-call pay, tower climbing bonuses, commission eligible position, company annual bonus plan) Comprehensive benefits package (available the 1st of the month after 30 days of employment) including 2 medical plan choices, dental, vision and HAS (with high-deductible medical plan) 401k with a dollar for dollar match up to 6% Voluntary short and long-term disability, life insurance and accidental death & dismemberment Paid Time Off, Paid Holidays, Bereavement Pay and Paid Parental Leave Visionary Broadband is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law. Compensation details: 19.23-21 Hourly Wage PI355fc732115c-8820
