POSITION SUMMARY This is a senior leadership operations position responsible for overseeing and directing daily execution all aspects of Inbound and Outbound Warehouse; Fleet Services; Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul); Operations Systems and related third party providers. Responsibilities include but are not limited to, achieving performance key metrics; expense and revenue management; strategic execution of local and corporate initiatives; compliance with government regulations; safety and security of the building, its contents and people. Responsible for building and developing the operations management team along with ensuring a culture of engagement, problem solving and continuous improvement. The expressed purpose of this role is to prepare the incumbent for future Vice President of Operations opportunities. ESSENTIAL FUNCTIONS/ RESPONSIBILITIES: The Director of Operations is responsible for assisting the Vice President of Operations in shaping company strategy, culture and direction. Sets strategic direction in alignment with Corporate strategy for all aspects of operations. Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of Inbound and Outbound Warehouse, Transportation (Delivery), Fleet Services, Facilities, Beverage Services departments and associates. Supports the VPO in the development of the annual Profit Plan with direct input from management team. Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations. Strategically adjusts departments' activities, policies and practices to meet or exceed key performance metrics and customer satisfaction goals. Actively supports other departments in the achievement of their goals. Coordinates with the Corporate facilities team to analyzes growth of the site against facility size to maintain proper storage, receiving, and shipping capabilities for present and future business. Champion efficiency ideas, cost reduction measures and assists with the implementation of changes as they pertain to areas of responsibility and total company. Identifies problems and proposes solutions to other members of senior management. Monitors audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss. Enforces policies and procedures to drive compliance with all Insurance Pooling requirements; with local, state, federal and provincial regulatory agencies (i.e. OSHA, DOT, FDA, USDA, DOL, CVOR (Canada), etc.); with licensing and log book requirements and with food safety policies, protocols and requirements. Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, HVAC systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations related injuries or accidents, damage/loss of product or equipment, and unnecessary costs. Ensures contingency systems/practices/protocols are in place to eliminate business disruption. Oversees emergency response or crisis management activities. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Assists Safety Manager with training initiatives. Drives compliance in utilization of systems in line with standard operating procedures. Collaborates with Merchandising, Sales Management and Marketing Associates to resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company's recognition within the business community. Where applicable, oversees or participates in the interpretation, adherence and negotiation of the collective bargaining agreement. As necessary, participate in grievance or arbitration proceedings. Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement. Interprets, trains and consistently enforces Company policies and procedures. REQUIRED MINIMUM EDUCATION/EXPERIENCE: Bachelor's degree in Business Administration, Supply Chain Management, Operations Management or a closely related field or equivalent combination of education and related experience. 8 years professional experience with demonstrated progressive levels of management experience (with at least 4 - 5 years in operational management experience) Experience in warehouse and transportation preferred. Must be willing to relocate to advance into a Vice President of Operations position ABILITIES AND SKILLS: Ability to read, comprehend, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrated knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Working knowledge of environmental regulations/legislation and governing bodies. Ability to successfully engage and lead individual and team discussions and meetings. Ability to apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner. Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner. Reports to work promptly and regularly; works well with others; demonstrates the ability to consistently meet deadlines. To be successful in this position, the individual performing the duties must successfully demonstrate all Director level Leadership Framework competencies. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places . click apply for full job details
12/07/2025
Full time
POSITION SUMMARY This is a senior leadership operations position responsible for overseeing and directing daily execution all aspects of Inbound and Outbound Warehouse; Fleet Services; Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul); Operations Systems and related third party providers. Responsibilities include but are not limited to, achieving performance key metrics; expense and revenue management; strategic execution of local and corporate initiatives; compliance with government regulations; safety and security of the building, its contents and people. Responsible for building and developing the operations management team along with ensuring a culture of engagement, problem solving and continuous improvement. The expressed purpose of this role is to prepare the incumbent for future Vice President of Operations opportunities. ESSENTIAL FUNCTIONS/ RESPONSIBILITIES: The Director of Operations is responsible for assisting the Vice President of Operations in shaping company strategy, culture and direction. Sets strategic direction in alignment with Corporate strategy for all aspects of operations. Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of Inbound and Outbound Warehouse, Transportation (Delivery), Fleet Services, Facilities, Beverage Services departments and associates. Supports the VPO in the development of the annual Profit Plan with direct input from management team. Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations. Strategically adjusts departments' activities, policies and practices to meet or exceed key performance metrics and customer satisfaction goals. Actively supports other departments in the achievement of their goals. Coordinates with the Corporate facilities team to analyzes growth of the site against facility size to maintain proper storage, receiving, and shipping capabilities for present and future business. Champion efficiency ideas, cost reduction measures and assists with the implementation of changes as they pertain to areas of responsibility and total company. Identifies problems and proposes solutions to other members of senior management. Monitors audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss. Enforces policies and procedures to drive compliance with all Insurance Pooling requirements; with local, state, federal and provincial regulatory agencies (i.e. OSHA, DOT, FDA, USDA, DOL, CVOR (Canada), etc.); with licensing and log book requirements and with food safety policies, protocols and requirements. Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, HVAC systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations related injuries or accidents, damage/loss of product or equipment, and unnecessary costs. Ensures contingency systems/practices/protocols are in place to eliminate business disruption. Oversees emergency response or crisis management activities. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Assists Safety Manager with training initiatives. Drives compliance in utilization of systems in line with standard operating procedures. Collaborates with Merchandising, Sales Management and Marketing Associates to resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company's recognition within the business community. Where applicable, oversees or participates in the interpretation, adherence and negotiation of the collective bargaining agreement. As necessary, participate in grievance or arbitration proceedings. Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement. Interprets, trains and consistently enforces Company policies and procedures. REQUIRED MINIMUM EDUCATION/EXPERIENCE: Bachelor's degree in Business Administration, Supply Chain Management, Operations Management or a closely related field or equivalent combination of education and related experience. 8 years professional experience with demonstrated progressive levels of management experience (with at least 4 - 5 years in operational management experience) Experience in warehouse and transportation preferred. Must be willing to relocate to advance into a Vice President of Operations position ABILITIES AND SKILLS: Ability to read, comprehend, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrated knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Working knowledge of environmental regulations/legislation and governing bodies. Ability to successfully engage and lead individual and team discussions and meetings. Ability to apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner. Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner. Reports to work promptly and regularly; works well with others; demonstrates the ability to consistently meet deadlines. To be successful in this position, the individual performing the duties must successfully demonstrate all Director level Leadership Framework competencies. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places . click apply for full job details
I. Job Summary Manage the Landfill Gas to Energy Facility to maximize production, while ensuring safe work practices, environmental compliance, timely maintenance, compliance with contracts, and coordination with the landfill management and operations. This role acts as a plant owner, and is available whenever necessary to meet the objectives of the role and the needs of the facility. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. By thorough evaluation of operational data, be responsible for planning a proper course of action and have complete ownership for managing production capacity in efforts to reduce plant operating expenses while limiting equipment downtime without impairment. Inspects ongoing activities for safety and environmental compliance, and for adherence to Standard Operating Procedures. Reports and develops recommendations for corrective actions in any instances of reoccurring shutdowns or equipment de-rating in order to notify WMRE operations managers whether further analysis is necessary. Responsible for ensuring compliance with all operational requirements of the air permit, which may include CYCLE task tracking, documentation of compliance with standard operating procedures, performing emissions tests, and adjusting equipment to meet emissions limits. Represents WMRE during third party testing and regulatory inspections. Secures, manages, and coordinates all 3rd party vendors for scheduled plant maintenance, unscheduled down time, compliance, and well-field issues. Regularly communicates this with the Market Area Gas Operations Manager (MAGOM) and/or WMRE Operations Manager. Manages various relationships with power/gas purchasers as a first point of contact, with respect to facility operations and compliance with scheduling requirements. Complies with power purchase agreements, gas sales agreements, interconnect agreements, or other contracts. Inspects plant machinery and equipment. Repairs, maintains, and services all equipment in accordance with the facility Standard Operating Procedures, equipment maintenance manuals, and WMRE policies and training. Must also be knowledgeable to handle non-routine repairs or issues that may arise and require sound, immediate judgment without direct supervision. Implements WM and WMRE safety policies and practices for all work activities, and ensures these practices are followed by other WM staff, vendors, contractors, and visitors entering the facility. Completes all mandatory training activities for both safety and operational training as assigned by supervisor. Procures plant supplies and replacement equipment in an efficient manner by identifying needs in advance, managing vendors, and working within WMRE guidelines as well as being responsible for the annual budget. Promptly responds to call-outs of plant shutdowns during non-business hours to identify the cause of the shutdown and rectify/diagnose through appropriate repairs or adjustments to return the plant to operation while consulting with WMRE operations managers (as needed). This role is given discretion to judge the situation and respond accordingly without management intervention, until needed. Identifies backup staff in coordination with the WMRE regional manager, and assigns call-out schedules to ensure that there is at least one plant manager available 24/7/365 for plant shutdowns and emergencies. For self and backup, adjusts daily or weekly on-site presence at plant during business hours to reflect time spent for call-outs, with consideration that all other daily and monthly duties must be completed on a timely basis. Maintains the facility spare inventory and provides a written inventory count twice annually. Schedules and conducts plant tours as requested to support good community relations. Represent WMRE as the on-site technical expert on production of renewable energy from landfill gas. Participates actively in developing and implementing ongoing public relations between the plant and community to ensure favorable outlook of the facility from both customer and community. Participates in public forums to support business development and community education. Ensures the potential for use of the facility as a marketing platform and supervises such activities. Maintains effective relationships with key political and community decision makers in the region. Completes special assignments/tasks as required by WMRE Operations Manager, Market Area Gas Operations Manager, or Landfill District Manager. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: High School Diploma or GED (accredited) Experience: 5 years of relevant work experience diagnosing and repairing internal combustion engines and cooling systems. B. Certificates, Licenses, Registrations or Other Requirements Must have valid drivers license C. Other Knowledge, Skills or Abilities Required Fundamental knowledge of computer data entry and interpretation. Must be able to successfully manage fiduciary responsibilities. Must be able to lift a minimum of 100 lbs. Must be able to travel up to 15% with overnight stays. Must be able to diagnose and repair DC circuits 12/24 volts. Basic knowledge of 120/240/480 3ph volt AC circuits. Understand concepts of 4160 volt circuits Must be familiar with basic principles of building maintenance. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: shop/power plant environment. Please note, this is a salaried position that is eligible for a form of overtime. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.
12/07/2025
Full time
I. Job Summary Manage the Landfill Gas to Energy Facility to maximize production, while ensuring safe work practices, environmental compliance, timely maintenance, compliance with contracts, and coordination with the landfill management and operations. This role acts as a plant owner, and is available whenever necessary to meet the objectives of the role and the needs of the facility. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. By thorough evaluation of operational data, be responsible for planning a proper course of action and have complete ownership for managing production capacity in efforts to reduce plant operating expenses while limiting equipment downtime without impairment. Inspects ongoing activities for safety and environmental compliance, and for adherence to Standard Operating Procedures. Reports and develops recommendations for corrective actions in any instances of reoccurring shutdowns or equipment de-rating in order to notify WMRE operations managers whether further analysis is necessary. Responsible for ensuring compliance with all operational requirements of the air permit, which may include CYCLE task tracking, documentation of compliance with standard operating procedures, performing emissions tests, and adjusting equipment to meet emissions limits. Represents WMRE during third party testing and regulatory inspections. Secures, manages, and coordinates all 3rd party vendors for scheduled plant maintenance, unscheduled down time, compliance, and well-field issues. Regularly communicates this with the Market Area Gas Operations Manager (MAGOM) and/or WMRE Operations Manager. Manages various relationships with power/gas purchasers as a first point of contact, with respect to facility operations and compliance with scheduling requirements. Complies with power purchase agreements, gas sales agreements, interconnect agreements, or other contracts. Inspects plant machinery and equipment. Repairs, maintains, and services all equipment in accordance with the facility Standard Operating Procedures, equipment maintenance manuals, and WMRE policies and training. Must also be knowledgeable to handle non-routine repairs or issues that may arise and require sound, immediate judgment without direct supervision. Implements WM and WMRE safety policies and practices for all work activities, and ensures these practices are followed by other WM staff, vendors, contractors, and visitors entering the facility. Completes all mandatory training activities for both safety and operational training as assigned by supervisor. Procures plant supplies and replacement equipment in an efficient manner by identifying needs in advance, managing vendors, and working within WMRE guidelines as well as being responsible for the annual budget. Promptly responds to call-outs of plant shutdowns during non-business hours to identify the cause of the shutdown and rectify/diagnose through appropriate repairs or adjustments to return the plant to operation while consulting with WMRE operations managers (as needed). This role is given discretion to judge the situation and respond accordingly without management intervention, until needed. Identifies backup staff in coordination with the WMRE regional manager, and assigns call-out schedules to ensure that there is at least one plant manager available 24/7/365 for plant shutdowns and emergencies. For self and backup, adjusts daily or weekly on-site presence at plant during business hours to reflect time spent for call-outs, with consideration that all other daily and monthly duties must be completed on a timely basis. Maintains the facility spare inventory and provides a written inventory count twice annually. Schedules and conducts plant tours as requested to support good community relations. Represent WMRE as the on-site technical expert on production of renewable energy from landfill gas. Participates actively in developing and implementing ongoing public relations between the plant and community to ensure favorable outlook of the facility from both customer and community. Participates in public forums to support business development and community education. Ensures the potential for use of the facility as a marketing platform and supervises such activities. Maintains effective relationships with key political and community decision makers in the region. Completes special assignments/tasks as required by WMRE Operations Manager, Market Area Gas Operations Manager, or Landfill District Manager. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: High School Diploma or GED (accredited) Experience: 5 years of relevant work experience diagnosing and repairing internal combustion engines and cooling systems. B. Certificates, Licenses, Registrations or Other Requirements Must have valid drivers license C. Other Knowledge, Skills or Abilities Required Fundamental knowledge of computer data entry and interpretation. Must be able to successfully manage fiduciary responsibilities. Must be able to lift a minimum of 100 lbs. Must be able to travel up to 15% with overnight stays. Must be able to diagnose and repair DC circuits 12/24 volts. Basic knowledge of 120/240/480 3ph volt AC circuits. Understand concepts of 4160 volt circuits Must be familiar with basic principles of building maintenance. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: shop/power plant environment. Please note, this is a salaried position that is eligible for a form of overtime. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.
We're looking for motivated, reliable individuals to join our remote team. In this role, you'll assist members who have already requested information about their benefits. Your responsibilities include scheduling brief appointments, explaining their options in a simple online meeting, and guiding them through a straightforward digital enrollment process. No insurance background is needed - we provide full training. You'll handle light inbound/outbound calls, answer basic questions, update member profiles, and complete easy online forms. If you enjoy working with people and want a stable work-from-home position with weekly pay and room to advance, this could be an excellent fit. What We Offer Weekly pay + performance bonuses Work-from-home flexibility Full training provided (no prior experience needed) Clear advancement and leadership pathways Residual income opportunities Health, dental, and vision options Supportive team culture with mentorship Responsibilities Schedule and confirm member appointments Host simple Zoom presentations using provided scripts Assist with digital applications and required documents Maintain accurate records and submit completed files Participate in optional training sessions as you grow Follow the step-by-step process for each member file Qualifications Strong communication and people skills Professional, dependable, and well-organized Basic computer proficiency (Zoom, email, data entry) Customer service or sales experience is an asset but not required All interviews are conducted via video conference.
12/06/2025
Full time
We're looking for motivated, reliable individuals to join our remote team. In this role, you'll assist members who have already requested information about their benefits. Your responsibilities include scheduling brief appointments, explaining their options in a simple online meeting, and guiding them through a straightforward digital enrollment process. No insurance background is needed - we provide full training. You'll handle light inbound/outbound calls, answer basic questions, update member profiles, and complete easy online forms. If you enjoy working with people and want a stable work-from-home position with weekly pay and room to advance, this could be an excellent fit. What We Offer Weekly pay + performance bonuses Work-from-home flexibility Full training provided (no prior experience needed) Clear advancement and leadership pathways Residual income opportunities Health, dental, and vision options Supportive team culture with mentorship Responsibilities Schedule and confirm member appointments Host simple Zoom presentations using provided scripts Assist with digital applications and required documents Maintain accurate records and submit completed files Participate in optional training sessions as you grow Follow the step-by-step process for each member file Qualifications Strong communication and people skills Professional, dependable, and well-organized Basic computer proficiency (Zoom, email, data entry) Customer service or sales experience is an asset but not required All interviews are conducted via video conference.
Description: Lead with Purpose. Grow with Sprague. Are you ready to take the next step in your leadership journey with a company that's redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Metro Seattle area. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference. What you'll do : Train technicians to locate, identify, destroy, control, and repel pests Review routing and scheduling for improvements to efficiency Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $78,000-85,000 per year plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Willingness to travel throughout entire service territory Nice to haves for this job: 3+ years' experience in pest management 2+ years' experience in managing people and business operations 1+ years' experience in customer service, retail, food service, or hospitality Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken. Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients. Review routing and scheduling for improvements to efficiency. Perform Quality Assurance audits at client sites. Coach Service personnel to achieve performance goals. Communicate and train technicians on new programs, processes and equipment. Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc. Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems. Assist in maintaining and monitoring inventory of supplies within standards Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met. Prepare client bids for special services, including fumigations and bird work. Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required. Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services. Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair. Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily. Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures. Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization. Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict. Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes. Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary. A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary. Is able to successfully grasp new materials and pass state licensing exams and requirements. Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail. Behaves in accordance with Sprague's Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures. Education and/or Experience . click apply for full job details
12/04/2025
Full time
Description: Lead with Purpose. Grow with Sprague. Are you ready to take the next step in your leadership journey with a company that's redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Metro Seattle area. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference. What you'll do : Train technicians to locate, identify, destroy, control, and repel pests Review routing and scheduling for improvements to efficiency Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $78,000-85,000 per year plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Willingness to travel throughout entire service territory Nice to haves for this job: 3+ years' experience in pest management 2+ years' experience in managing people and business operations 1+ years' experience in customer service, retail, food service, or hospitality Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken. Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients. Review routing and scheduling for improvements to efficiency. Perform Quality Assurance audits at client sites. Coach Service personnel to achieve performance goals. Communicate and train technicians on new programs, processes and equipment. Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc. Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems. Assist in maintaining and monitoring inventory of supplies within standards Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met. Prepare client bids for special services, including fumigations and bird work. Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required. Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services. Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair. Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily. Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures. Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization. Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict. Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes. Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary. A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary. Is able to successfully grasp new materials and pass state licensing exams and requirements. Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail. Behaves in accordance with Sprague's Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures. Education and/or Experience . click apply for full job details
Description: We are excited to welcome a Regional Engineer to our team! From generous benefits , including bonus opportunities and an Employee Stock Ownership Plan (ESOP) , to great employee retention , this is a fantastic opportunity to join a thriving organization! Benefits: offering a generous benefits package to include Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Flexible Spending, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity, and a generous bonus incentive plan. Position Overview This is an excellent opportunity for someone who wants to get out of the office, prefers autonomy in their role, enjoys networking and sharing their knowledge with others, and wants to play a vital part in helping our company grow . The Regional Engineer is responsible for being Lane's technical expert on Lane products to gain acceptance and approval. Regional Engineers work with the engineering community and technical agencies in support of Lane's marketing efforts and promote Lane Enterprises and its products to agencies, engineers, contractors and other customers. The Regional Engineer will service the state of Pennsylvania as their assigned territory. Market & support surrounding areas as needed. Some job duties include: Work with engineers and agencies with the goal of expanding usage criteria for Lane's drainage products. Work with Lane's Sales representatives to improve their technical knowledge of the products being sold and guidance on successful methods for promoting Lane's products. Instruct contractors as to proper methods of product installation and measures required to correct faulty installation. Identify new business opportunities for Lane and applications for Lane's current products. Evaluate potential new products for compatibility with Lane's current products and manufacturing capabilities. Lead the process for approvals and submission of alternatives for inclusion of Lane's products in project applications and with engineering design firms. Participate in the planning and presentation at sales meetings. Identify the need for and support the development of brochures and other materials that promote Lane products or product applications. Assist in identifying potential new sales representatives and regional engineers. Provide technical assistance within the company, in other ways as directed. This is a hybrid position - part of the job can be completed remotely from home, while the other part involves travel throughout the state of Pennsylvania. A company vehicle will be provided, and food and lodging expenses are covered when traveling. Requirements: Education and Experience Bachelor's degree in engineering or Related Field Previous civil engineering and stormwater experience Professional Engineer (PE) or engineer in training (EIT) a plus 3+ years' experience in related field or sales. Skills & Abilities Strong verbal and written communication skills Excellent sales and customer service skills with proven ability to explain technical products to non-technical audiences Excellent organizational skills and attention to detail Strong analytical and problem solving skills Proficient with MS Office Suite or related software Lane Enterprises Is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable Compensation details: 0 Yearly Salary PI0d1c5-
12/04/2025
Full time
Description: We are excited to welcome a Regional Engineer to our team! From generous benefits , including bonus opportunities and an Employee Stock Ownership Plan (ESOP) , to great employee retention , this is a fantastic opportunity to join a thriving organization! Benefits: offering a generous benefits package to include Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Flexible Spending, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity, and a generous bonus incentive plan. Position Overview This is an excellent opportunity for someone who wants to get out of the office, prefers autonomy in their role, enjoys networking and sharing their knowledge with others, and wants to play a vital part in helping our company grow . The Regional Engineer is responsible for being Lane's technical expert on Lane products to gain acceptance and approval. Regional Engineers work with the engineering community and technical agencies in support of Lane's marketing efforts and promote Lane Enterprises and its products to agencies, engineers, contractors and other customers. The Regional Engineer will service the state of Pennsylvania as their assigned territory. Market & support surrounding areas as needed. Some job duties include: Work with engineers and agencies with the goal of expanding usage criteria for Lane's drainage products. Work with Lane's Sales representatives to improve their technical knowledge of the products being sold and guidance on successful methods for promoting Lane's products. Instruct contractors as to proper methods of product installation and measures required to correct faulty installation. Identify new business opportunities for Lane and applications for Lane's current products. Evaluate potential new products for compatibility with Lane's current products and manufacturing capabilities. Lead the process for approvals and submission of alternatives for inclusion of Lane's products in project applications and with engineering design firms. Participate in the planning and presentation at sales meetings. Identify the need for and support the development of brochures and other materials that promote Lane products or product applications. Assist in identifying potential new sales representatives and regional engineers. Provide technical assistance within the company, in other ways as directed. This is a hybrid position - part of the job can be completed remotely from home, while the other part involves travel throughout the state of Pennsylvania. A company vehicle will be provided, and food and lodging expenses are covered when traveling. Requirements: Education and Experience Bachelor's degree in engineering or Related Field Previous civil engineering and stormwater experience Professional Engineer (PE) or engineer in training (EIT) a plus 3+ years' experience in related field or sales. Skills & Abilities Strong verbal and written communication skills Excellent sales and customer service skills with proven ability to explain technical products to non-technical audiences Excellent organizational skills and attention to detail Strong analytical and problem solving skills Proficient with MS Office Suite or related software Lane Enterprises Is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable Compensation details: 0 Yearly Salary PI0d1c5-
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager you will lead the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you will have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Assistant Branch Manager Requirements H.S. Diploma or equivalent required NMLS registration preferred 4 or more years of retail banking experience required 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills & Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information. Experience in a financial sales representative-oriented role. Travel 20% Compensation & Benefits Targeted starting hourly range (based on experience): $ 25.00- $ 35.93/hr Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
12/03/2025
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager you will lead the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you will have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Assistant Branch Manager Requirements H.S. Diploma or equivalent required NMLS registration preferred 4 or more years of retail banking experience required 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills & Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information. Experience in a financial sales representative-oriented role. Travel 20% Compensation & Benefits Targeted starting hourly range (based on experience): $ 25.00- $ 35.93/hr Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
