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HR Business Partner
Quad Lebanon, Wisconsin
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
12/07/2025
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Manager, Media Network Growth
Staples, Inc. Framingham, Massachusetts
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
HR Business Partner
Quad West Bend, Wisconsin
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
12/07/2025
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Manager- Emerging Accounts, Staples Media Network
Staples, Inc. Framingham, Massachusetts
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
HR Business Partner
Quad Iron Ridge, Wisconsin
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
12/07/2025
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. As a strategic resource to Business Leadership, the Human Resources Business Partner (HRBP) leads and/or consults on HR-related practices, programs and objectives in order to enable an employee-oriented, high performance culture that emphasizes productivity, safety, and business goal attainment; along with the recruitment, retention, engagement and ongoing development of a stable, high quality workforce. The HRBP actively seeks to align business objectives with employees and management in designated business units. The HRBP inherently requires deep and sustained relationships to be built and maintained across supported business units. All levels of leadership and management should consider the HRBP to be a key partner in creating and managing an engaging and healthy environment for all. The HRBP actively consults with Business Leaders to ensure HR initiatives are effectively managed and are producing desired outcomes. The HRBP has special accountability for talent programs, communications and change management, enabling the best of the organization's culture to be experienced and appreciated within all functions and on all teams. In addition, the HRBP coordinates the implementation of all employee-related services, policies, and programs. In close partnership with Corporate HR centers of expertise and shared service functions, the HRBP leverages the available services to allow the HRBP to focus on the higher value talent, engagement and retention initiatives. OVERALL SUMMARY OF DUTIES Primary HR Partner for Plant Leadership Talent Reviews, Development & Succession Plans Business Unit Talent Acquisition Efforts Employee Engagement and Retention Change Agent for HR Initiatives Performance Cycle & Goal Planning Workforce Analytics & Workforce Planning Merit and Bonus Cycle Talent Acquisition Planning Complex Employee Relations Issues KEY RESPONSIBILITIES Apply human resources principles, methods and tools to provide broad range of customized business solutions designed to support the business and enhance organizational effectiveness Conduct organizational diagnoses using data-based methodologies to identify critical issues and root causes; provides objective, data-based perspective on relevant organizational and HR issues and recommends/implements and measures appropriate interventions to address organizational issues In partnership with Talent, develop succession plans to address key leadership roles and talent gaps Lead assigned business unit groups in the execution of talent reviews and planning processes Collaborate with leadership to ensure consistent employment experiences Partners with business leadership to identify and develop HR strategies, identify gaps and plan processes to directly support business initiatives through people. Acts as liaison with other HR COE teams to coordinate development of programs, systems and processes to be used to support the business. Provides insight, oversight and direction of the annual performance management and compensation review process within the assigned business units. Supports the business leadership team through conducting quantitative and qualitative analyses on a broad array of issues; works to share interpretation of data with leadership and plant teams and develops action steps to support improvements/changes. Serves as an active member of the leadership teams. Collaborates, strategizes and participates with Talent Management and Hiring Managers to acquire and retain top talent with a focus of building a pipeline for future needs. Works closely with management and employees on employee engagement, including improving work relationships, building morale, increasing productivity and retention. Monitors the effectiveness of HR Programs through the tracking of key measures. JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education: Associate degree or equivalent experience required Experience: 3 or more years of experience leading people and/or project teams, implementing HR programs and initiatives, including a demonstrated ability to facilitate small and large group employee interactions. Manufacturing experience is preferred. Certificates, Licenses, Registrations: SHRM-CP or PHR preferred Knowledge, Skills & Abilities: Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines Sound business acumen and strategic thinking skills Must be a creative thinker and analytical problem solver with a bias for performance measurement Strong interpersonal skills with the ability to build effective partnerships with key business leaders and collaborate effectively at all levels and functions Ability to set and balance short- and long-term priorities and remain focused within a rigorous, fast-paced and dynamic environment. Ability to coach and mentor employees at all levels of the organization Have a passion for personal learning and development to be able to grow with the company. Must possess strong communication skills, both written and verbal Demonstrated knowledge of corporate and regulatory best practices Demonstrated proficiency in all MS Office programs Ability to travel as needed to support the organization We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Client Services Director
Quad Edison, New Jersey
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB The Director Client Services is responsible for directing the Client Services team to ensure work meets client expectations, grow business across the platform within existing key accounts and serve as key client contact for all projects and initiatives that are awarded. The Director Client Services will be responsible for providing on-site leadership and tactical support to ensure projects are managed with accuracy and follow through. KEY RESPONSIBILITIES • This role needs to lead and manage sales and profitability among assigned accounts through five basic requirements: o Retain account o Grow account through increased services and revenue o Improve profitability and EBITDA o Increase Client's sales, Customer Count and Brand Image o Increase Quad's equity and worth as a partner supplier/company • Cross-Channel Strategy and Execution: o Participate in the development of integrated marketing strategies and recommendations that seamlessly combine creative, online and offline channels (e.g., social media, email, events, print, TV). o Ensure consistent messaging and branding across all touchpoints. o Collaborate with creative teams to create cohesive campaigns that resonate with the target audience. o Leverage data analytics to track campaign performance and identify areas for improvement. Work with internal / external teams to ensure tactics and/or messaging is adjusted, as appropriate. o Work closely with internal teams (creative, media, PR) to align campaign objectives and messaging. • Assist with strategic account planning for identified accounts that includes participating in the development of strategic account plans (ongoing), leading QBRs, identifying achieving retention and growth targets, optimizing profitability, creating / managing account budgets and sales forecasting process. • Effectively manage and prioritize the needs of multiple brand stakeholders to ensure alignment and satisfaction across diverse client groups. • Direct and guide Client Services Managers and teams. • Build and maintain client relationships with low-level, mid-level and even senior-level management. • Develop long-term client partnerships that results in a mutually beneficial, growth-oriented business and working relationship. • Influence to provide opportunities to educate the client on Quad's services - directly or through the Client Services team. Lead the development of integrated solutions that leverage Quad offerings and are mutually beneficial for the client and Quad. • Assist in the development and execution of the client/agency contract and scope of work. • Ensure client is satisfied with performance of our Quad and level of service. • Act proactively to manage the business effectively. • Manage account staffing, budgets, time reports, and other operational procedures with an eye on overall account profitability. Additionally, ensure all account records and activity are completed within guidelines, policy and procedures. • Keep management informed regularly of events/issues that could impact client relationship. • Manage and assist on-site personnel. This includes interviewing, hiring and training employees; planning, assigning and directing work; evaluating work quality, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. • Think strategically and tactically to meet client needs, to improve current services or to deliver new services. • Ensure Client Services teams provide thorough client input to the respective internal teams. • Ensure staff adheres to established processes and procedures to insure timely and accurate delivery of Client's services. • Develop marketing objectives, strategies and execution for current services, or prospective services that may be offered to the Client in the future, consistent with Quad's approved processes. • Oversee the development of estimates for new projects within establishing pricing guidelines. Education: Bachelor's degree in advertising, communication, marketing or related field required or the equivalent. (MBA a plus) Experience: Minimum 8 years of experience in account management; 3-5 years of Media or Retail experience, at least 4 years of management experience required. Knowledge, Skills & Abilities: • Successful track record of building internal / external relationships, and leading teams to meet and exceed goals and objectives. • Ability to inform, educate and influence managers and employees to support goals and objectives. • Ability to think strategically and act tactically in order to align Quad's services with customer needs. • Deep understanding of marketing strategy, creative, photography/videography, print production, media and digital. • Experience developing and managing to budgets. • Solid business acumen and knowledge to assess new business opportunities and when to change current account strategies. • Strong negotiation skills for setting deadlines and deliverables. • Knowledge of customer services, sales, retail structure, operations, account service/sales management best practices and proven ability to communicate and implement. • Ability to manage and develop staff in a highly interactive team environment. • Strong written and verbal communication and interpersonal skills. • Experience with MS Word, MS Excel, MS PowerPoint and Outlook. • Travel as required, temporary assignments (out-of-town). Employees can be expected to be paid an annualized salary range of $115,000- $130,000 based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
12/07/2025
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. GENERAL PURPOSE OF JOB The Director Client Services is responsible for directing the Client Services team to ensure work meets client expectations, grow business across the platform within existing key accounts and serve as key client contact for all projects and initiatives that are awarded. The Director Client Services will be responsible for providing on-site leadership and tactical support to ensure projects are managed with accuracy and follow through. KEY RESPONSIBILITIES • This role needs to lead and manage sales and profitability among assigned accounts through five basic requirements: o Retain account o Grow account through increased services and revenue o Improve profitability and EBITDA o Increase Client's sales, Customer Count and Brand Image o Increase Quad's equity and worth as a partner supplier/company • Cross-Channel Strategy and Execution: o Participate in the development of integrated marketing strategies and recommendations that seamlessly combine creative, online and offline channels (e.g., social media, email, events, print, TV). o Ensure consistent messaging and branding across all touchpoints. o Collaborate with creative teams to create cohesive campaigns that resonate with the target audience. o Leverage data analytics to track campaign performance and identify areas for improvement. Work with internal / external teams to ensure tactics and/or messaging is adjusted, as appropriate. o Work closely with internal teams (creative, media, PR) to align campaign objectives and messaging. • Assist with strategic account planning for identified accounts that includes participating in the development of strategic account plans (ongoing), leading QBRs, identifying achieving retention and growth targets, optimizing profitability, creating / managing account budgets and sales forecasting process. • Effectively manage and prioritize the needs of multiple brand stakeholders to ensure alignment and satisfaction across diverse client groups. • Direct and guide Client Services Managers and teams. • Build and maintain client relationships with low-level, mid-level and even senior-level management. • Develop long-term client partnerships that results in a mutually beneficial, growth-oriented business and working relationship. • Influence to provide opportunities to educate the client on Quad's services - directly or through the Client Services team. Lead the development of integrated solutions that leverage Quad offerings and are mutually beneficial for the client and Quad. • Assist in the development and execution of the client/agency contract and scope of work. • Ensure client is satisfied with performance of our Quad and level of service. • Act proactively to manage the business effectively. • Manage account staffing, budgets, time reports, and other operational procedures with an eye on overall account profitability. Additionally, ensure all account records and activity are completed within guidelines, policy and procedures. • Keep management informed regularly of events/issues that could impact client relationship. • Manage and assist on-site personnel. This includes interviewing, hiring and training employees; planning, assigning and directing work; evaluating work quality, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. • Think strategically and tactically to meet client needs, to improve current services or to deliver new services. • Ensure Client Services teams provide thorough client input to the respective internal teams. • Ensure staff adheres to established processes and procedures to insure timely and accurate delivery of Client's services. • Develop marketing objectives, strategies and execution for current services, or prospective services that may be offered to the Client in the future, consistent with Quad's approved processes. • Oversee the development of estimates for new projects within establishing pricing guidelines. Education: Bachelor's degree in advertising, communication, marketing or related field required or the equivalent. (MBA a plus) Experience: Minimum 8 years of experience in account management; 3-5 years of Media or Retail experience, at least 4 years of management experience required. Knowledge, Skills & Abilities: • Successful track record of building internal / external relationships, and leading teams to meet and exceed goals and objectives. • Ability to inform, educate and influence managers and employees to support goals and objectives. • Ability to think strategically and act tactically in order to align Quad's services with customer needs. • Deep understanding of marketing strategy, creative, photography/videography, print production, media and digital. • Experience developing and managing to budgets. • Solid business acumen and knowledge to assess new business opportunities and when to change current account strategies. • Strong negotiation skills for setting deadlines and deliverables. • Knowledge of customer services, sales, retail structure, operations, account service/sales management best practices and proven ability to communicate and implement. • Ability to manage and develop staff in a highly interactive team environment. • Strong written and verbal communication and interpersonal skills. • Experience with MS Word, MS Excel, MS PowerPoint and Outlook. • Travel as required, temporary assignments (out-of-town). Employees can be expected to be paid an annualized salary range of $115,000- $130,000 based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Manager, Member Lifecycle Communications & Automation
Quantum Health Dublin, Ohio
Description Location : This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned , independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Manager, Member Lifecycle Communications & Automation is responsible for supporting the strategy, design, and delivery of member communications at scale - across digital and traditional channels. This role combines strategic vision with hands-on execution to create seamless, data-driven member experiences that drive engagement, improve satisfaction, and deliver measurable results. You'll build and evolve automated communication systems, leverage testing and analytics to inform strategy, and guide a growing team in executing with precision and agility. Ideal candidates bring healthcare or benefits experience (e.g., at a navigation, health tech, or point solution organization) and a proven track record of developing scalable, intelligent communication systems that use automation and insights to continually improve. What you'll do Strategy & Planning Develop and evolve the member communications roadmap across key lifecycle stages. Use data and testing insights to inform strategy, segmentation and personalization. Partner with Product, Operations, Clinical, and Marketing to align timing and messaging. Establish KPIs and measurement frameworks to track engagement, automation, and ROI. Automation & Systems Build and scale automated, multi-channel journeys (email, SMS, direct mail) in HubSpot or similar tools. Design modular workflows that are flexible, efficient, and easy to optimize . Integrate data sources to trigger personalized, real-time communications. Maintain automated dashboards to m onitor performance and enable rapid iteration. Ensure governance, deliverability, compliance, and data integrity. Testing, Optimization & Insights Foster a culture of continuous testing and data-driven decision-making. Use automation and analytics to refine message timing, frequency, and relevance. Partner with analytics teams to turn insights into actionable communication strategies. Standardize testing and automation best practices for scale and consistency. Team Leadership & Process Management Manage and mentor a team supporting member communications Set clear goals, KPIs, and accountability for quality and efficiency. Align daily execution with broader strategic priorities. Stay ahead of trends in automation, AI-driven personalization, and omnichannel engagement (e.g., interactive QR codes, AI-generated insights) to improve results. Use data analysis and member feedback to identify gaps and guide optimization. All other duties as assigned. What you'll bring 5-7+ years of experience in marketing communications, member engagement, or lifecycle marketing. 2 - 3+ years leading automation or CRM-driven communication systems at scale. Proven experience using data and testing to drive decisions, segment audiences, and optimize communications. Experience within healthcare, benefits, or a member-centric organization (e.g., payer, point solution, navigation, or health tech). Advanced proficiency with HubSpot or comparable automation tools (e.g., Marketo, Salesforce Marketing Cloud, Braze, Eloqua). Skilled in building automation logic, dynamic content, personalization and journey optimization. Strong technical aptitude with CRM, APIs, data integrations, and reporting tools. Experience leading teams and fostering collaboration across departments. Excellent communication, analytical, and organizational skills. Understanding of compliance and data privacy (HIPAA, CAN-SPAM, opt-out management). Experience implementing or refining A/B testing and experimentation frameworks. Agile project management or marketing operations experience. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
12/07/2025
Full time
Description Location : This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned , independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Manager, Member Lifecycle Communications & Automation is responsible for supporting the strategy, design, and delivery of member communications at scale - across digital and traditional channels. This role combines strategic vision with hands-on execution to create seamless, data-driven member experiences that drive engagement, improve satisfaction, and deliver measurable results. You'll build and evolve automated communication systems, leverage testing and analytics to inform strategy, and guide a growing team in executing with precision and agility. Ideal candidates bring healthcare or benefits experience (e.g., at a navigation, health tech, or point solution organization) and a proven track record of developing scalable, intelligent communication systems that use automation and insights to continually improve. What you'll do Strategy & Planning Develop and evolve the member communications roadmap across key lifecycle stages. Use data and testing insights to inform strategy, segmentation and personalization. Partner with Product, Operations, Clinical, and Marketing to align timing and messaging. Establish KPIs and measurement frameworks to track engagement, automation, and ROI. Automation & Systems Build and scale automated, multi-channel journeys (email, SMS, direct mail) in HubSpot or similar tools. Design modular workflows that are flexible, efficient, and easy to optimize . Integrate data sources to trigger personalized, real-time communications. Maintain automated dashboards to m onitor performance and enable rapid iteration. Ensure governance, deliverability, compliance, and data integrity. Testing, Optimization & Insights Foster a culture of continuous testing and data-driven decision-making. Use automation and analytics to refine message timing, frequency, and relevance. Partner with analytics teams to turn insights into actionable communication strategies. Standardize testing and automation best practices for scale and consistency. Team Leadership & Process Management Manage and mentor a team supporting member communications Set clear goals, KPIs, and accountability for quality and efficiency. Align daily execution with broader strategic priorities. Stay ahead of trends in automation, AI-driven personalization, and omnichannel engagement (e.g., interactive QR codes, AI-generated insights) to improve results. Use data analysis and member feedback to identify gaps and guide optimization. All other duties as assigned. What you'll bring 5-7+ years of experience in marketing communications, member engagement, or lifecycle marketing. 2 - 3+ years leading automation or CRM-driven communication systems at scale. Proven experience using data and testing to drive decisions, segment audiences, and optimize communications. Experience within healthcare, benefits, or a member-centric organization (e.g., payer, point solution, navigation, or health tech). Advanced proficiency with HubSpot or comparable automation tools (e.g., Marketo, Salesforce Marketing Cloud, Braze, Eloqua). Skilled in building automation logic, dynamic content, personalization and journey optimization. Strong technical aptitude with CRM, APIs, data integrations, and reporting tools. Experience leading teams and fostering collaboration across departments. Excellent communication, analytical, and organizational skills. Understanding of compliance and data privacy (HIPAA, CAN-SPAM, opt-out management). Experience implementing or refining A/B testing and experimentation frameworks. Agile project management or marketing operations experience. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
Senior Pricing Manager
Quantum Health Dublin, Ohio
Description Location: This position is can be remote or hybrid based at our Dublin, OH campus. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We are seeking a strategic and analytical Senior Manager of Pricing to lead our pricing strategy and execution across all products and services. This role will be pivotal in maximizing profitability, enhancing competitive positioning, and driving revenue growth. The ideal candidate will have a deep understanding of the healthcare benefit market and dynamic pricing models. The role will require significant collaboration with sales and account executives, as well as periodic interaction with senior executives. What you'll do (Essential Responsibilities) Develop and implement pricing strategies that align with the company's overall business objectives, including the development of a multi-product portfolio Analyze market trends, competitor pricing, and customer demand to inform pricing decisions. Balance pricing decisions with account risk on individual clients /prospects and across the portfolio. Utilize data analytics to assess the impact of pricing changes on revenue and profitability. Monitor key performance indicators (KPIs) related to pricing and provide insights to senior management. Collaborate with marketing, sales, and product development teams to ensure pricing strategies support product launches and promotions. Work closely with finance to understand cost structures and profit margins and develop the balance between market demands and profitability targets. Lead and mentor the pricing team to enhance their skills and ensure effective execution of pricing strategies. Foster a collaborative environment that encourages innovative pricing solutions. Regularly review and refine pricing policies and procedures to enhance efficiency and effectiveness. Stay updated on industry best practices and emerging pricing technologies. Other duties as assigned What you'll bring (Qualifications) Education: Bachelor's degree in Business, Finance, Actuarial Science, Mathematics, Economics, or a related field Experience: 7+ years of experience in pricing, analytics, or a related field, with at least 5 years in a managerial role leading a pricing function and team Proficient in Microsoft Office Products and CRM tools Experience with Salesforce, and Snowflake databases is preferred Strong project management skills Strong negotiations skills with experience managing sales expectations against corporate goals as it relates to pricing. Ability to effectively and efficiently escalate pricing issues up an approval chain Ability to prioritize and handle multiple tasks in a high growth and demanding work environment Strong critical thinking and analytical problem-solving skills Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
12/07/2025
Full time
Description Location: This position is can be remote or hybrid based at our Dublin, OH campus. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We are seeking a strategic and analytical Senior Manager of Pricing to lead our pricing strategy and execution across all products and services. This role will be pivotal in maximizing profitability, enhancing competitive positioning, and driving revenue growth. The ideal candidate will have a deep understanding of the healthcare benefit market and dynamic pricing models. The role will require significant collaboration with sales and account executives, as well as periodic interaction with senior executives. What you'll do (Essential Responsibilities) Develop and implement pricing strategies that align with the company's overall business objectives, including the development of a multi-product portfolio Analyze market trends, competitor pricing, and customer demand to inform pricing decisions. Balance pricing decisions with account risk on individual clients /prospects and across the portfolio. Utilize data analytics to assess the impact of pricing changes on revenue and profitability. Monitor key performance indicators (KPIs) related to pricing and provide insights to senior management. Collaborate with marketing, sales, and product development teams to ensure pricing strategies support product launches and promotions. Work closely with finance to understand cost structures and profit margins and develop the balance between market demands and profitability targets. Lead and mentor the pricing team to enhance their skills and ensure effective execution of pricing strategies. Foster a collaborative environment that encourages innovative pricing solutions. Regularly review and refine pricing policies and procedures to enhance efficiency and effectiveness. Stay updated on industry best practices and emerging pricing technologies. Other duties as assigned What you'll bring (Qualifications) Education: Bachelor's degree in Business, Finance, Actuarial Science, Mathematics, Economics, or a related field Experience: 7+ years of experience in pricing, analytics, or a related field, with at least 5 years in a managerial role leading a pricing function and team Proficient in Microsoft Office Products and CRM tools Experience with Salesforce, and Snowflake databases is preferred Strong project management skills Strong negotiations skills with experience managing sales expectations against corporate goals as it relates to pricing. Ability to effectively and efficiently escalate pricing issues up an approval chain Ability to prioritize and handle multiple tasks in a high growth and demanding work environment Strong critical thinking and analytical problem-solving skills Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Manager, Member Lifecycle Communications & Automation
Quantum Health Dublin, Ohio
Description Location : This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned , independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Manager, Member Lifecycle Communications & Automation is responsible for supporting the strategy, design, and delivery of member communications at scale - across digital and traditional channels. This role combines strategic vision with hands-on execution to create seamless, data-driven member experiences that drive engagement, improve satisfaction, and deliver measurable results. You'll build and evolve automated communication systems, leverage testing and analytics to inform strategy, and guide a growing team in executing with precision and agility. Ideal candidates bring healthcare or benefits experience (e.g., at a navigation, health tech, or point solution organization) and a proven track record of developing scalable, intelligent communication systems that use automation and insights to continually improve. What you'll do Strategy & Planning Develop and evolve the member communications roadmap across key lifecycle stages. Use data and testing insights to inform strategy, segmentation and personalization. Partner with Product, Operations, Clinical, and Marketing to align timing and messaging. Establish KPIs and measurement frameworks to track engagement, automation, and ROI. Automation & Systems Build and scale automated, multi-channel journeys (email, SMS, direct mail) in HubSpot or similar tools. Design modular workflows that are flexible, efficient, and easy to optimize . Integrate data sources to trigger personalized, real-time communications. Maintain automated dashboards to m onitor performance and enable rapid iteration. Ensure governance, deliverability, compliance, and data integrity. Testing, Optimization & Insights Foster a culture of continuous testing and data-driven decision-making. Use automation and analytics to refine message timing, frequency, and relevance. Partner with analytics teams to turn insights into actionable communication strategies. Standardize testing and automation best practices for scale and consistency. Team Leadership & Process Management Manage and mentor a team supporting member communications Set clear goals, KPIs, and accountability for quality and efficiency. Align daily execution with broader strategic priorities. Stay ahead of trends in automation, AI-driven personalization, and omnichannel engagement (e.g., interactive QR codes, AI-generated insights) to improve results. Use data analysis and member feedback to identify gaps and guide optimization. All other duties as assigned. What you'll bring 5-7+ years of experience in marketing communications, member engagement, or lifecycle marketing. 2 - 3+ years leading automation or CRM-driven communication systems at scale. Proven experience using data and testing to drive decisions, segment audiences, and optimize communications. Experience within healthcare, benefits, or a member-centric organization (e.g., payer, point solution, navigation, or health tech). Advanced proficiency with HubSpot or comparable automation tools (e.g., Marketo, Salesforce Marketing Cloud, Braze, Eloqua). Skilled in building automation logic, dynamic content, personalization and journey optimization. Strong technical aptitude with CRM, APIs, data integrations, and reporting tools. Experience leading teams and fostering collaboration across departments. Excellent communication, analytical, and organizational skills. Understanding of compliance and data privacy (HIPAA, CAN-SPAM, opt-out management). Experience implementing or refining A/B testing and experimentation frameworks. Agile project management or marketing operations experience. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
12/07/2025
Full time
Description Location : This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned , independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Manager, Member Lifecycle Communications & Automation is responsible for supporting the strategy, design, and delivery of member communications at scale - across digital and traditional channels. This role combines strategic vision with hands-on execution to create seamless, data-driven member experiences that drive engagement, improve satisfaction, and deliver measurable results. You'll build and evolve automated communication systems, leverage testing and analytics to inform strategy, and guide a growing team in executing with precision and agility. Ideal candidates bring healthcare or benefits experience (e.g., at a navigation, health tech, or point solution organization) and a proven track record of developing scalable, intelligent communication systems that use automation and insights to continually improve. What you'll do Strategy & Planning Develop and evolve the member communications roadmap across key lifecycle stages. Use data and testing insights to inform strategy, segmentation and personalization. Partner with Product, Operations, Clinical, and Marketing to align timing and messaging. Establish KPIs and measurement frameworks to track engagement, automation, and ROI. Automation & Systems Build and scale automated, multi-channel journeys (email, SMS, direct mail) in HubSpot or similar tools. Design modular workflows that are flexible, efficient, and easy to optimize . Integrate data sources to trigger personalized, real-time communications. Maintain automated dashboards to m onitor performance and enable rapid iteration. Ensure governance, deliverability, compliance, and data integrity. Testing, Optimization & Insights Foster a culture of continuous testing and data-driven decision-making. Use automation and analytics to refine message timing, frequency, and relevance. Partner with analytics teams to turn insights into actionable communication strategies. Standardize testing and automation best practices for scale and consistency. Team Leadership & Process Management Manage and mentor a team supporting member communications Set clear goals, KPIs, and accountability for quality and efficiency. Align daily execution with broader strategic priorities. Stay ahead of trends in automation, AI-driven personalization, and omnichannel engagement (e.g., interactive QR codes, AI-generated insights) to improve results. Use data analysis and member feedback to identify gaps and guide optimization. All other duties as assigned. What you'll bring 5-7+ years of experience in marketing communications, member engagement, or lifecycle marketing. 2 - 3+ years leading automation or CRM-driven communication systems at scale. Proven experience using data and testing to drive decisions, segment audiences, and optimize communications. Experience within healthcare, benefits, or a member-centric organization (e.g., payer, point solution, navigation, or health tech). Advanced proficiency with HubSpot or comparable automation tools (e.g., Marketo, Salesforce Marketing Cloud, Braze, Eloqua). Skilled in building automation logic, dynamic content, personalization and journey optimization. Strong technical aptitude with CRM, APIs, data integrations, and reporting tools. Experience leading teams and fostering collaboration across departments. Excellent communication, analytical, and organizational skills. Understanding of compliance and data privacy (HIPAA, CAN-SPAM, opt-out management). Experience implementing or refining A/B testing and experimentation frameworks. Agile project management or marketing operations experience. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Senior Pricing Manager
Quantum Health Dublin, Ohio
Description Location: This position is can be remote or hybrid based at our Dublin, OH campus. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We are seeking a strategic and analytical Senior Manager of Pricing to lead our pricing strategy and execution across all products and services. This role will be pivotal in maximizing profitability, enhancing competitive positioning, and driving revenue growth. The ideal candidate will have a deep understanding of the healthcare benefit market and dynamic pricing models. The role will require significant collaboration with sales and account executives, as well as periodic interaction with senior executives. What you'll do (Essential Responsibilities) Develop and implement pricing strategies that align with the company's overall business objectives, including the development of a multi-product portfolio Analyze market trends, competitor pricing, and customer demand to inform pricing decisions. Balance pricing decisions with account risk on individual clients /prospects and across the portfolio. Utilize data analytics to assess the impact of pricing changes on revenue and profitability. Monitor key performance indicators (KPIs) related to pricing and provide insights to senior management. Collaborate with marketing, sales, and product development teams to ensure pricing strategies support product launches and promotions. Work closely with finance to understand cost structures and profit margins and develop the balance between market demands and profitability targets. Lead and mentor the pricing team to enhance their skills and ensure effective execution of pricing strategies. Foster a collaborative environment that encourages innovative pricing solutions. Regularly review and refine pricing policies and procedures to enhance efficiency and effectiveness. Stay updated on industry best practices and emerging pricing technologies. Other duties as assigned What you'll bring (Qualifications) Education: Bachelor's degree in Business, Finance, Actuarial Science, Mathematics, Economics, or a related field Experience: 7+ years of experience in pricing, analytics, or a related field, with at least 5 years in a managerial role leading a pricing function and team Proficient in Microsoft Office Products and CRM tools Experience with Salesforce, and Snowflake databases is preferred Strong project management skills Strong negotiations skills with experience managing sales expectations against corporate goals as it relates to pricing. Ability to effectively and efficiently escalate pricing issues up an approval chain Ability to prioritize and handle multiple tasks in a high growth and demanding work environment Strong critical thinking and analytical problem-solving skills Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
12/07/2025
Full time
Description Location: This position is can be remote or hybrid based at our Dublin, OH campus. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We are seeking a strategic and analytical Senior Manager of Pricing to lead our pricing strategy and execution across all products and services. This role will be pivotal in maximizing profitability, enhancing competitive positioning, and driving revenue growth. The ideal candidate will have a deep understanding of the healthcare benefit market and dynamic pricing models. The role will require significant collaboration with sales and account executives, as well as periodic interaction with senior executives. What you'll do (Essential Responsibilities) Develop and implement pricing strategies that align with the company's overall business objectives, including the development of a multi-product portfolio Analyze market trends, competitor pricing, and customer demand to inform pricing decisions. Balance pricing decisions with account risk on individual clients /prospects and across the portfolio. Utilize data analytics to assess the impact of pricing changes on revenue and profitability. Monitor key performance indicators (KPIs) related to pricing and provide insights to senior management. Collaborate with marketing, sales, and product development teams to ensure pricing strategies support product launches and promotions. Work closely with finance to understand cost structures and profit margins and develop the balance between market demands and profitability targets. Lead and mentor the pricing team to enhance their skills and ensure effective execution of pricing strategies. Foster a collaborative environment that encourages innovative pricing solutions. Regularly review and refine pricing policies and procedures to enhance efficiency and effectiveness. Stay updated on industry best practices and emerging pricing technologies. Other duties as assigned What you'll bring (Qualifications) Education: Bachelor's degree in Business, Finance, Actuarial Science, Mathematics, Economics, or a related field Experience: 7+ years of experience in pricing, analytics, or a related field, with at least 5 years in a managerial role leading a pricing function and team Proficient in Microsoft Office Products and CRM tools Experience with Salesforce, and Snowflake databases is preferred Strong project management skills Strong negotiations skills with experience managing sales expectations against corporate goals as it relates to pricing. Ability to effectively and efficiently escalate pricing issues up an approval chain Ability to prioritize and handle multiple tasks in a high growth and demanding work environment Strong critical thinking and analytical problem-solving skills Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
Manager, Network Partnerships
Staples, Inc. Framingham, Massachusetts
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Manager, Digital Media Strategy
Staples, Inc. Framingham, Massachusetts
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Manager, Media Expansion
Staples, Inc. Framingham, Massachusetts
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Manager, Strategic Accounts
Staples, Inc. Framingham, Massachusetts
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Manager, Agency Development
Staples, Inc. Framingham, Massachusetts
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Business Development Executive
Aptly Technology Houston, Texas
Aptly Technology is expanding in Texas, and we're looking for a driven Business Development Manager to open doors, build relationships, and grow enterprise accounts across the region. You'll thrive here if you're a true hunter - someone who enjoys creating warm leads from events, cold calls, and personal networking, and partnering with major enterprises like Phillips 66, USAA, Dell, Oracle, and Tesla. You'll represent a trusted global IT outsourcing and infrastructure partner serving Fortune-500 clients in cloud, datacenter, and managed service domains. What You'll Do Prospect and engage enterprise and mid-market clients through events, cold outreach, LinkedIn, and referral networks. Build strong executive-level relationships and strategic partnerships in Texas. Collaborate with technical teams to deliver customized IT solutions. Manage your pipeline with modern outreach tools - Sales Navigator, Outreach.io, Apollo, HubSpot, ZoomInfo, etc. Meet and exceed quarterly revenue goals (with uncapped commissions). What You'll Bring 5-10 years in IT services or technology solution sales. Strong track record developing new accounts and closing mid-to-large deals. Excellent communication and relationship-building skills. Energy, persistence, and a passion for growing business from the ground up.
12/07/2025
Full time
Aptly Technology is expanding in Texas, and we're looking for a driven Business Development Manager to open doors, build relationships, and grow enterprise accounts across the region. You'll thrive here if you're a true hunter - someone who enjoys creating warm leads from events, cold calls, and personal networking, and partnering with major enterprises like Phillips 66, USAA, Dell, Oracle, and Tesla. You'll represent a trusted global IT outsourcing and infrastructure partner serving Fortune-500 clients in cloud, datacenter, and managed service domains. What You'll Do Prospect and engage enterprise and mid-market clients through events, cold outreach, LinkedIn, and referral networks. Build strong executive-level relationships and strategic partnerships in Texas. Collaborate with technical teams to deliver customized IT solutions. Manage your pipeline with modern outreach tools - Sales Navigator, Outreach.io, Apollo, HubSpot, ZoomInfo, etc. Meet and exceed quarterly revenue goals (with uncapped commissions). What You'll Bring 5-10 years in IT services or technology solution sales. Strong track record developing new accounts and closing mid-to-large deals. Excellent communication and relationship-building skills. Energy, persistence, and a passion for growing business from the ground up.
Manager, Media Network Growth
Staples, Inc. Framingham, Massachusetts
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Manager- Emerging Accounts, Staples Media Network
Staples, Inc. Framingham, Massachusetts
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. You will play a pivotal role in Staples' future by strengthening and growing partnerships for Staples Media Network. Staples has developed a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. As the Sales Lead - Emerging Accounts, you will be responsible for driving incremental revenue through scalable sales strategies across long-tail vendor accounts and agency-managed campaigns. You will lead the commercialization and adoption of self-service platforms, enabling smaller vendors and agencies to activate media campaigns efficiently while maintaining alignment with Staples' broader media and merchandising goals. This role is pivotal in expanding Staples Media Network's reach and impact, particularly among emerging and niche brands and their agency partners. You will collaborate cross-functionally with merchandising, ad operations, media planning, and external tech partners to ensure seamless execution and performance. What you'll be doing: Partner with endemic vendors & agency/third parties to secure investment in Staples Media Network Own the long-tail vendor and agency sales pipeline, from prospecting to onboarding and campaign activation. Develop go-to-market strategies tailored to long-tail vendors and agencies, emphasizing ease of use and ROI. Evangelize self-service platforms and tools, ensuring adoption and satisfaction across both direct and agency-led accounts Serve as the primary point of contact for tier 5 vendors, as well as media agencies. Conduct quarterly or ad hoc consultations to optimize campaign performance. Partner with merchandising counterparts to align media plans with product priorities Collaborate with tech partners to enhance self-service capabilities. Provide feedback on platform usability and feature enhancements based on vendor and agency needs. Work closely with internal teams to ensure campaign consistency and compliance. Participate in strategic planning sessions to evolve RMN offerings and vendor segmentation. What you bring to the table: Strategic thinker with strong analytical and commercial acumen. Exceptional relationship-building and stakeholder management skills. Strong presentation and communication capabilities, including the ability to simplify complex data into actionable insights. Entrepreneurial mindset with a passion for growth, experimentation, and scaling emerging revenue streams. Adaptable and comfortable operating in a dynamic, fast-paced environment. Demonstrated leadership, collaboration, and influencing skills across diverse teams. Proven success in sales or account management within a digital or retail media environment. Experience managing or enabling self-service or programmatic ad platforms. Strong understanding of digital advertising metrics, attribution, and campaign optimization. Excellent project management and cross-functional collaboration skills. Demonstrated ability to meet or exceed revenue targets and performance KPIs. What's needed- Basic Qualifications: Bachelor's degree (BA/BS) in Business, Finance, Economics, Marketing, or a related field or equivalent work experience. 7+ years of experience in digital media and/or retail media, with a strong product or operations background. 3+ years in a leadership, team lead, or client-facing management role. What's needed- Preferred Qualifications: Experience with retail media networks, ad tech platforms, or eCommerce ecosystems. Proficiency with Salesforce, Google Ads Manager, or comparable CRM/ad management tools. Familiarity with API integrations, self-serve tools, and digital media automation. Strong analytical background, with experience using data visualization tools like Tableau or Looker. Prior experience mentoring or leading small teams in a sales organization. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Cognizant
Healthcare Payer Client Relationship Manager
Cognizant Owings Mills, Maryland
About Cognizant Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the outstanding needs of the organizations we serve. Overview Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the Northeastern United States. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to Owings Mills, Maryland to be at the client location 4 to 5 days per week. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business. Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $165,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
12/07/2025
Full time
About Cognizant Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the outstanding needs of the organizations we serve. Overview Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the Northeastern United States. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to Owings Mills, Maryland to be at the client location 4 to 5 days per week. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business. Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $165,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
Manager, Federal Funding
National Council on Aging Arlington, Virginia
National Council on Aging We believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. Come join an awesome team and learn about the work we do, the people we serve, and why equitable aging matters now more than ever. At NCOA, we represent the interests of the aging population across the nation, while striving to live out our core values of equity, excellence, and innovation. This is meaningful work where we put "people first" and our employees can learn and grow, where work/life balance is prioritized, and have a flexible hybrid work schedule while being part of a dynamic, collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Manager, Federal Funding will join NCOA at a time of dynamic growth. The Manager of Federal Funding role is to lead the organization's federal revenue strategy and execution. Reporting to the CDO, this role will secure and steward NCOA's largest revenue stream by cultivating relationships with federal agencies, crafting competitive grant proposals, and aligning federal funding opportunities with organizational priorities. The ideal candidate will balance innovation with compliance, strategic, results-driven, collaborate across teams to amplify impact, and ensure federal investments advance NCOA's mission and equity goals. Positions at this level typically report to a senior director or chief and require advanced knowledge and experience as well as management capabilities. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have eight or more years of experience in their discipline and a bachelor's degree or the equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. KEY RESPONSIBILITIES Federal Funding Strategy & Growth Develop and execute a multi-year federal revenue strategy aligned with NCOA's goals. Proactively identify, assess, and prioritize federal funding opportunities (grants, contracts, cooperative agreements) from agencies including ACL, CMS, DOL, HHS, and others. Lead cross-functional teams (Programs, Policy, Finance) to align proposals with organizational priorities and community needs. Monitor federal budget trends, legislative changes, and agency priorities to anticipate risks and opportunities. Proposal Development & Submission Oversee end-to-end federal grant processes, including opportunity analysis, proposal writing, budget development, and submission. Ensure proposals reflect NCOA's evidence-based practices, equity lens, and innovation while meeting rigorous compliance standards. Collaborate with program teams to design compelling narratives, logic models, and evaluation plans. Federal Relationship Management Build and maintain strategic partnerships with federal agency staff, program officers, and key decision-makers. Position NCOA as a trusted partner through regular engagement, briefings, and thought leadership on aging-related priorities. Represent NCOA at federal meetings, conferences, and technical panels. Compliance & Stewardship Ensure adherence to federal grant regulations (e.g., Uniform Guidance), reporting deadlines, and audit requirements. Partner with Finance to monitor grant expenditures, re-budgeting, and financial reporting. Lead post-award debriefs to refine strategies and improve success rates. Cross-Functional Collaboration Work closely with the Chief Customer Officer and program leads to align federal funding with service delivery and impact goals. Advise the Policy team on funding implications of legislative priorities. Support the CDO in Board and executive-level briefings on federal revenue performance. Other responsibilities as required. COMPETENCIES AND EXPECTATIONS Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Business Acumen - Understands business implications of decisions and profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Ethics - Treats people with respect; works with integrity; upholds organizational values. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree required; master's degree in public administration, Nonprofit Management, or related field preferred. 10+ years of experience securing and managing federal grants/contracts (e.g., HHS, ACL, CMS), with a proven track record of multi-million-dollar awards. Deep knowledge of federal grant lifecycle, compliance, and agency cultures. Experience in aging, health, economic security, or related social impact fields strongly preferred. Strategic thinker with ability to translate complex federal priorities into actionable revenue strategies. Exceptional writing, editing, and storytelling skills for proposals and reports. Strong financial acumen, including budget development and variance analysis. Collaborative leadership style with experience working across matrixed teams. Proficiency with grants management systems (e.g., Salesforce, Grants.gov) and data-driven decision-making. Existing relationships with federal aging/disability agencies strongly desired. Commitment to equity and addressing disparities in aging populations is strongly desired. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS Occasionally required to sit. Occasionally required to walk. Occasionally required to reach with hands and arms. Occasionally required to talk or hear. Occasionally required to bend, lift, or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. PI5df49b6f47f9-3459
12/06/2025
Full time
National Council on Aging We believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. Come join an awesome team and learn about the work we do, the people we serve, and why equitable aging matters now more than ever. At NCOA, we represent the interests of the aging population across the nation, while striving to live out our core values of equity, excellence, and innovation. This is meaningful work where we put "people first" and our employees can learn and grow, where work/life balance is prioritized, and have a flexible hybrid work schedule while being part of a dynamic, collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Manager, Federal Funding will join NCOA at a time of dynamic growth. The Manager of Federal Funding role is to lead the organization's federal revenue strategy and execution. Reporting to the CDO, this role will secure and steward NCOA's largest revenue stream by cultivating relationships with federal agencies, crafting competitive grant proposals, and aligning federal funding opportunities with organizational priorities. The ideal candidate will balance innovation with compliance, strategic, results-driven, collaborate across teams to amplify impact, and ensure federal investments advance NCOA's mission and equity goals. Positions at this level typically report to a senior director or chief and require advanced knowledge and experience as well as management capabilities. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have eight or more years of experience in their discipline and a bachelor's degree or the equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. KEY RESPONSIBILITIES Federal Funding Strategy & Growth Develop and execute a multi-year federal revenue strategy aligned with NCOA's goals. Proactively identify, assess, and prioritize federal funding opportunities (grants, contracts, cooperative agreements) from agencies including ACL, CMS, DOL, HHS, and others. Lead cross-functional teams (Programs, Policy, Finance) to align proposals with organizational priorities and community needs. Monitor federal budget trends, legislative changes, and agency priorities to anticipate risks and opportunities. Proposal Development & Submission Oversee end-to-end federal grant processes, including opportunity analysis, proposal writing, budget development, and submission. Ensure proposals reflect NCOA's evidence-based practices, equity lens, and innovation while meeting rigorous compliance standards. Collaborate with program teams to design compelling narratives, logic models, and evaluation plans. Federal Relationship Management Build and maintain strategic partnerships with federal agency staff, program officers, and key decision-makers. Position NCOA as a trusted partner through regular engagement, briefings, and thought leadership on aging-related priorities. Represent NCOA at federal meetings, conferences, and technical panels. Compliance & Stewardship Ensure adherence to federal grant regulations (e.g., Uniform Guidance), reporting deadlines, and audit requirements. Partner with Finance to monitor grant expenditures, re-budgeting, and financial reporting. Lead post-award debriefs to refine strategies and improve success rates. Cross-Functional Collaboration Work closely with the Chief Customer Officer and program leads to align federal funding with service delivery and impact goals. Advise the Policy team on funding implications of legislative priorities. Support the CDO in Board and executive-level briefings on federal revenue performance. Other responsibilities as required. COMPETENCIES AND EXPECTATIONS Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Business Acumen - Understands business implications of decisions and profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Ethics - Treats people with respect; works with integrity; upholds organizational values. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree required; master's degree in public administration, Nonprofit Management, or related field preferred. 10+ years of experience securing and managing federal grants/contracts (e.g., HHS, ACL, CMS), with a proven track record of multi-million-dollar awards. Deep knowledge of federal grant lifecycle, compliance, and agency cultures. Experience in aging, health, economic security, or related social impact fields strongly preferred. Strategic thinker with ability to translate complex federal priorities into actionable revenue strategies. Exceptional writing, editing, and storytelling skills for proposals and reports. Strong financial acumen, including budget development and variance analysis. Collaborative leadership style with experience working across matrixed teams. Proficiency with grants management systems (e.g., Salesforce, Grants.gov) and data-driven decision-making. Existing relationships with federal aging/disability agencies strongly desired. Commitment to equity and addressing disparities in aging populations is strongly desired. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS Occasionally required to sit. Occasionally required to walk. Occasionally required to reach with hands and arms. Occasionally required to talk or hear. Occasionally required to bend, lift, or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. PI5df49b6f47f9-3459

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