Job Classification: Exempt
Reports to: VP of Operations
Purpose: This position is responsible for maintaining operational excellence and providing leadership to property staff.
Job Duties and Responsibilities
Provide day-to-day leadership to direct reports and onsite property staff.
Oversee daily property operations to ensure consistent, high-quality performance.
Mentor, coach, and set clear expectations for property staff while fostering a supportive and accountable team culture.
Lead new property lease-ups, including preparing the property for occupancy, managing initial occupancy, training staff, completing lease-up, and transitioning to permanent operations.
Conduct purposeful monthly site visits with a structured agenda and follow-up actions.
Train, reinforce, and model company policies and procedures.
Promote and support the use of key operational technologies such as Knock, P2P, Yardi Marketplace, and others.
Collaborate with Asset Management and the VP of Operations to review monthly performance, align on operational strategies, and jointly drive improvements with a core emphasis on optimizing occupancy and reducing delinquency. Analyze and report on the monthly Asset Management report to the Leadership Team, including action plans for improvement.
Monitor key site performance indicators monthly and take proactive corrective action to achieve budgeted results.
Partner with HR to mentor and empower staff and ensure adequate staffing levels.
Review, research, and approve invoices to maintain budget integrity.
Oversee critical operational outcomes including occupancy, lease renewals, delinquency, work orders, maintenance, and inspections.
Develop, manage, and track operating and capital budgets for assigned properties.
Work collaboratively with Department Heads and other Regional Managers to meet organizational goals, objectives, and strategic plans.
Identify and implement process improvements that enhance operational efficiency and performance.
Demonstrate and support REEs mission, vision, values, and culture.
Assist the VP of Operations with special projects as requested.
Maintain knowledge of and consistently apply Fair Housing Laws.
Uphold and enforce REE screening criteria in alignment with Fair Housing requirements.
Perform other duties as assigned.
Non-Essential Job Duties and Responsibilities
Assist other departments and perform additional duties as assigned.
Travel as needed to in-state properties and potentially out of state for future lease ups
Participate in company functions and events as necessary.
Work remotely, at the Corporate Office, or onsite as required or directed by the VP of Operations.
Physical Requirements
Ability to sit at a computer for long periods of timeAbility to lift up to 10 poundsAbility to sit, stand, bend, stoop as well as walk up and down stairs as necessaryCompensation details: 00 Yearly Salary
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