Technology Manager

Job Title: Technology Manager

Salary Range: $111,538 - $167,306 annually

Starting Range: $111,538 - $139,422 annually

We're looking for an experienced Technology Manager ready to take the next step in their career and contribute to an employee-owned company whose mission is to help save lives.

About Us:

CMC is an employee-owned company based in Goleta, California, with a mission to help save lives by equipping professionals with the tools and training they need to perform their jobs with the highest levels of safety and efficiency. We are a passionate and purpose-driven team, proud to serve the rescue and rope access communities with the world's most trusted life safety equipment for over 40 years. At CMC, our commitment to innovation, quality, and service is rooted in a shared dedication to those who risk their lives to protect and save others.

About the Job:

Under the general supervision of the Director of Finance & Accounting, the Technology Manager oversees the development and implementation of technology and solutions that align with the organization's objectives, ensuring that technology resources are utilized effectively to drive innovation, efficiency, and competitive advantage. This includes playing a critical role in decision-making processes related to IT investments, cybersecurity, and the management of technology teams, positioning them as key enablers of our organization's success in the digital age. Balancing strategic oversight with hands-on technical expertise, the Technology Manager is key to facilitating seamless operations and fostering an environment of continuous improvement in the tech landscape.

What You Do:

Develop and execute a technology roadmap that supports the company's long-term growth and strategic objectivesCollaborate with department leaders to identify and integrate technology solutions into business strategies, increasing efficiency and customer experienceDrive adoption of advanced tools and platforms to position the company for growth in a rapidly evolving tech landscapeProvide forward-looking insights on emerging technologies and their potential impact on business operations and market competitivenessAlign IT investments with organizational priorities to maximize ROI and enable innovationChampion technology-driven initiatives to support organizational goalsEstablish and enforce IT policies, standards, and best practices to ensure security, compliance, and operational excellenceOversee cybersecurity strategies and risk mitigation plans to safeguard data and systemsPrepare and maintain a comprehensive technology disaster recovery and business continuity planProvide leadership in IT crisis situations and ensuring minimal disruption to business operationsDevelop and report on IT performance metricsManage technology budgets and optimize resource allocation for cost-effective solutionsOversee deployment, maintenance, and upgrades of IT systems, including Epicor, ensuring scalability and reliabilityManage a small team of IT professionals, providing guidance, mentorship, and professional development opportunitiesFoster a collaborative and high-performance culture that encourages innovation and accountabilityMaintain vendor relationships and negotiate contracts for technologies and servicesLead continuous improvement efforts to modernize infrastructure and processesCoordinate with third party vendors and core service providers to maintain performance excellence and assure prompt resolution when issues ariseEnsure technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processedManage the acquisition, installation and maintenance of the organization's local area network hardware/softwareManage network operations including troubleshooting connectivity problems, maintaining employee work stations, server operating systems, Microsoft Exchange, installing & maintaining routers, adding/terminating users, assigning rights and access, resetting passwords, establishing e-mail addresses, assessing and reporting operational status, performing backups and restores, etc.Ensure networks, workstations, operating systems and software applications and licenses are operational and maintained; ensure hardware and software is patched and/or updatedMaintain regular and punctual attendanceComply with all company policies and proceduresOther duties assigned as necessary Who You Are:

Proven experience in strategic technology leadership within a growth-oriented organizationExpertise in IT governance, cybersecurity, and enterprise systems managementDemonstrated success in aligning technology initiatives with business objectivesAbility to troubleshoot and solve complex computer and computer program problems. Exceptional troubleshooting skillsMust have strong computer experience including, operating systems, network administration, Microsoft Exchange, Microsoft Office Applications, relational databases, including SQL, use and support of a manufacturing ERP system and report writingMust possess good interpersonal skills to develop and maintain an excellent working relationship with all departments, ensuring the cooperation between all is well received and presented professionally and positivelyAbility to provide immediate and efficient technical support to non-technical end-users. Proven analytical, evaluative, and problem-solving abilities.Strong understanding of project management principles and experience working in a team-oriented, collaborative environment.Strong communication skills, including written and verbal requiredThe ability to maintain confidentiality in discussing individual staff and company matters; also maintain confidentiality of organization, project, fiscal and personnel related information is requiredMaintain up-to-date knowledge of current technology, actively evaluating new technologies by attending tradeshows, technical seminars and training sessions as appropriateAttention to detail is essential to ensure accuracy in data integrity and reportingMust be flexible, with the ability to manage quickly changing work priorities to meet Company business and individual needsStrong leadership skills, highly self-motivated and directed

QUALIFICATIONS (Education and experience)

BA degree in the field of computer science and/or equivalent related experience5-7 years related work experience in a leadership position within an IT/IS departmentExperience in coordinating the training, support and operations of data systemsPreferred Certifications: Microsoft Certified System Engineer (MCSE); Microsoft Certified System Administrator (MCSA)A combination of training, education, and experience that is equivalent to the qualifications listed above and that provide the required knowledge, skills and abilities.

ESSENTIAL FUNCTIONS

Work environment is in a normal office environment as well as a manufacturing facility with moderate noise level. The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, stand, and use the hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. Must be able to sit at a computer for long periods of time. Successful performance requires specific vision abilities that include close vision. The employee must regularly exert or lift up to 25 pounds unaided.

Compensation details: 22 Yearly Salary

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